Customer Service Advisor

Guildford Temp to Perm Opportunity

Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford.

This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person.

Please note: Due to the location, you must be a driver with access to your own vehicle.

• Processing customer orders accurately and efficiently
• Managing customer queries, enquiries, and complaints with professionalism and empathy
• Ensuring orders are completed and updated within agreed timeframes
• Building strong relationships with customers over the phone and providing outstanding service
• Supporting the wider team with administrative and scheduling tasks

• Previous experience in customer service, administration, or order processing
• Excellent communication and telephone skills
• Strong organisational skills with great attention to detail
• Confident using Microsoft Word and Excel
• A positive, can-do attitude with the ability to work independently and as part of a team
• Ability to thrive in a busy environment and manage multiple tasks effectively

• Experience scheduling workloads or coordinating jobs
• Previous experience working within a busy customer service department

• Friendly and supportive working environment
• Fast-paced and varied role
• Opportunity to develop valuable customer service and administration skills
• Genuine opportunity for a permanent position

If you enjoy helping people, love staying organised, and want to be part of a supportive team, we'd love to hear from you. Apply today!