1201 jobs found

DevOps Engineer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities CGI's Secure Space Systems division is on the hunt for a proactive and experienced DevOps Engineer to lead our Kubernetes deployments across a variety of platforms. If you're passionate about automation, continuous integration/continuous deployment (CI/CD) pipelines, and maintaining a secure-by-design infrastructure, we want to hear from you! Read more about the contract you'll be working on here What You'll Do: • Kubernetes Management: Oversee and manage Kubernetes platforms for both development and production environments. • Multi-Platform Deployment: Deploy and support Kubernetes on platforms including RKE2, EKS, Tanzu, and OpenShift. • CI/CD Pipeline Automation: Automate and monitor CI/CD pipelines using tools such as GitLab CI, Jenkins, Ansible, Terraform, and CloudFormation. • Security Leadership: Implement and monitor security best practices to ensure our infrastructure is resilient and secure. • Performance Monitoring: Keep a close eye on performance metrics across all nodes and proactively address issues. • Team Mentorship: Collaborate with senior technical leads and mentor junior engineers, sharing your expertise in DevOps and Kubernetes. Required qualifications to be successful in this role • DevOps Expertise: Proven experience in a DevOps environment with a strong command of Linux and container platforms. • Kubernetes Know-How: Deep technical understanding of Kubernetes and experience with various Kubernetes distributions (K8S, K3S, EKS, AKS, RKE2, OpenShift). • Infrastructure Savvy: Solid background in infrastructure management, virtualization, and network configuration. • Security Focused: Familiarity with security best practices, including working in environments with security air gaps. • Communication & Collaboration: Excellent communication skills with a flexible, innovative mindset to work effectively with internal and external stakeholders. Bonus Skills: • Proficiency with GitLab and Jenkins. • Experience in using Ansible, Terraform, or CloudFormation to streamline infrastructure automation. Why CGI Secure Space Systems? At CGI, you'll have the opportunity to work on cutting-edge projects in a dynamic, fast-paced environment. Join our small yet highly skilled team where you can make a significant impact, driving innovation and maintaining a secure, robust infrastructure for our next-generation space systems. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Automation Tester (Security Clearance) Position Description At CGI, we're redefining the standards of infrastructure reliability and performance across hybrid and cloud environments. As an Infrastructure Test Engineer, you'll play a vital role in ensuring that mission-critical platforms are resilient, secure, and production-ready. Working at the intersection of infrastructure, automation, and quality engineering, you'll help shape the foundations that keep organisations connected, scalable, and future-proof. This is your opportunity to make an impact through precision, collaboration, and innovation - delivering trusted infrastructure that drives real-world outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Please note this is a long-term role suited to Gloucester-based Partners able to commute daily to the client's office (five days per week). Your future duties and responsibilities In this role, you will take ownership of infrastructure quality across complex hybrid environments - designing, automating, and executing validation processes that ensure platform integrity and performance. You'll collaborate closely with DevOps, SRE, and network specialists to embed testing excellence into every stage of delivery. You will drive automation, integrate testing within CI/CD workflows, and use advanced monitoring insights to anticipate and resolve issues before they impact operations. Supported by a culture of collaboration and continuous learning, you'll help shape robust infrastructure that delivers dependable, secure outcomes for CGI clients. Key responsibilities: • Design & Execute: Develop and run functional, non-functional, and performance tests for servers, networks, containers, and cloud platforms. • Automate & Streamline: Build automated test scripts using Ansible, Terraform, Python, or Bash to validate infrastructure deployments. • Integrate & Enhance: Embed automated testing within CI/CD pipelines using Jenkins, GitLab CI, or Azure DevOps. • Monitor & Diagnose: Analyse logs and telemetry via Prometheus, Grafana, or ELK to detect anomalies and inform continuous improvement. • Collaborate & Document: Work with platform engineers and SREs to define coverage, maintain traceability, and capture results for release assurance. Required qualifications to be successful in this role You should bring a strong technical foundation in infrastructure testing, automation, and validation - with a proven ability to ensure quality across hybrid and cloud environments. Essential qualifications: • Proven experience testing infrastructure platforms (compute, storage, networking, or virtualisation). • Strong Linux/Unix skills and proficiency in shell scripting. • Hands-on experience with IaC and automation tools (Terraform, Ansible, or Puppet). • Familiarity with AWS, Azure, or GCP environments. • Exposure to container technologies (Docker, Kubernetes). • Understanding of network protocols, firewall configurations, and security best practices. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role Be willing to learn how to resolve technical issues. . Demonstrate an interest in Cyber Security. . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

DevOps Engineer Position Description At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure. As a DevOps Engineer, you will play a key role in building, automating, and optimising secure, scalable platforms that underpin critical services. Working on complex, high-impact programmes, you will drive continuous integration and delivery, enabling faster, more reliable deployments. You'll take ownership of DevOps practices, contribute innovative solutions to technical challenges, and collaborate with expert teams in an environment that supports your growth and impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week. Your future duties and responsibilities In this role, you will design, build, and maintain CI/CD pipelines and automation frameworks to support the delivery of secure, reliable systems within on-premise environments. You will take ownership of streamlining development and deployment workflows, ensuring platforms are scalable, resilient, and aligned with business and technical requirements. You will work closely with software developers, infrastructure engineers, and security teams to implement best practices across automation, containerisation, and system monitoring. Supported by a collaborative team, you will contribute creative solutions to improve performance, enhance deployment speed, and maintain high standards of system reliability and security. • Build & Maintain CI/CD pipelines using tools such as Jenkins and Git-based platforms • Automate & Optimise infrastructure provisioning using Terraform, Ansible, and scripting • Develop & Support backend tooling using Java, Python, C#, or C++ • Deploy & Manage containerised applications using Docker and Kubernetes • Monitor & Troubleshoot system performance across infrastructure and applications • Integrate & Support messaging systems (ActiveMQ, RabbitMQ) and databases (MySQL) • Secure & Maintain systems in line with PKI and enterprise security standards Required qualifications to be successful in this role You should have strong experience in DevOps or platform engineering roles, with a solid understanding of automation, CI/CD, and infrastructure management within secure or enterprise environments. You will bring a proactive, collaborative approach and the ability to work across complex technical landscapes. • You should have experience in DevOps, automation, or platform engineering roles • Proficiency in scripting or development (Java, Python, C#, or C++) • Strong Linux system administration skills • Experience with Terraform, Ansible, or similar automation tools • Familiarity with Docker and Kubernetes • Experience with CI/CD tools (e.g., Jenkins, Git, Bitbucket) • Knowledge of messaging systems (ActiveMQ, RabbitMQ) and MySQL • Understanding of PKI and security best practices Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Product Change Manager As a Product Change Manager within Operations Delivery Intelligence, you'll work in close partnership with operational leaders to rethink processes, embed data-driven decision-making and deliver operational resilience through data-led solutions. This is a hands-on role at the intersection of product, change and operations. You'll shape product vision and roadmap, translate operational needs into technical delivery, and lead the change management activities required to ensure new decision-support tools are adopted and delivering measurable value. What you'll do Craft the product vision and roadmap for decision-support tools within the Operations Decision Support portfolio Partner closely with operational stakeholders to understand business challenges and identify opportunities for improvement Act as the bridge between operational needs and technical delivery, translating business requirements into clear technical specifications Support prioritisation and delivery of product features, working closely with data scientists and software engineers Design product features and underlying business logic to ensure solutions are practical, usable and impactful Develop and execute change management approaches including communications, training and engagement Produce clear updates and materials to support stakeholder alignment and decision-making Support assessment of business cases and track the value delivered by digital tools Define and track product KPIs to measure adoption, performance and impact Champion a data-led, user-focused approach to operational decision-making, influencing cultural and process change What you'll bring to British Airways Strong hands-on experience working in complex operational or delivery environments Confidence engaging with both operational stakeholders and technical teams Strong analytical and problem-solving skills, able to structure ambiguous problems and develop pragmatic solutions Clear, adaptable communication skills, able to engage audiences from frontline operators to senior leaders Strong stakeholder management capability with a collaborative, collegiate approach Ability to prioritise effectively across multiple workstreams Ownership mindset with the confidence to drive product and change activity independently Delivery-focused, resilient and adaptable approach Your experience Background in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) 3-4 years of top tier management consulting or product in MANGO (required) 4-6 years of experience in project / programme management, with demonstrated experience of delivering value at scale in complex org Masters level in management or equivalent industry Experience in relevant business domains (transportation, airlines, operations, network problems) and technical programs What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Your new role My client is a leading financial markets infrastructure organisation seeking an experienced AI Security Specialist to build and secure next-generation AI capabilities within a regulated environment. You will play a key role in designing and implementing secure AI infrastructure and guardrails, supporting enterprise-wide adoption of LLM-based solutions. The role will focus on building MPC server environments, integrating cloud-based LLM vendors, and protecting against emerging AI threats such as prompt injection and model exploitation. What you'll need to succeed Strong experience in AI/ML Security, particularly LLM vulnerabilities (prompt injection, jailbreaks, model poisoning) Proven background working with cloud-based LLM providers and AI-integrated systems Experience designing and implementing AI guardrails and security controls (eg Cloudflare, Zscaler or similar) Hands-on experience building or supporting secure AI infrastructure (eg MPC or confidential compute environments) Strong understanding of data privacy, AI risk frameworks, and secure SDLC integration Solid cybersecurity engineering or architecture background (5+ years) What you'll get in return Opportunity to build AI security capability from the ground up within a leading financial institution Exposure to cutting-edge AI security tooling and cloud technologies Highly visible role with senior stakeholder and board-level engagement Hybrid working model offering flexibility and balance What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Legion Workforce Architect - Remote - 6 months+ One of our Blue Chip Clients is urgently looking for a Legion Workforce Architect. For this role you can work remotely. Please find some details below: Description: 10+ years' experience implementing, supporting and optimizing Legion Workforce Management solutions. Must Have Strong Experience in: Legion workforce scheduling, labor optimization, Real Time management, Reporting and compliance, Experience as architect for large Legion WFC implementation that are multi-country/global businesses. Experience in E2E implementation of large WFM programs, laying down the architecture, defining design for these large implementations Responsible for leading functional design, configuration and support of applications with a primary focus on the global deployment of applications within HR and Time and Attendance domain Interacting with business customers, including HR Business Partners, Legal and Compliance and other upstream and downstream system owners such as Labor Planning, Scheduling and Payroll, to gather and define requirements. Conduct fit-gap analysis of the gathered requirements, to develop a Matrix of requirements that can be satisfied by configuring the timekeeping application that qualify as a Fit and those that will require a workaround or custom solution as a Gap. Design and configure Legion modules including forecasting, scheduling, time & attendance, labor compliance, and optimization. Engage with Data Engineers and Product Managers to design application extensions (custom solutions) and provide end user support for multiple modules in multiple geographies. Collaborate with cross-functional teams (HR, Payroll, IT) to ensure seamless system integration and data flow. Provide architectural guidance during configuration, testing, deployment, and post-go-live stabilization. Define technical best practices, solution frameworks, and reusable components for Legion WFM deployments. Manage project timelines, deliverables, risks, and client expectations throughout the implementation life cycle. Experience with cloud-based SaaS solutions and enterprise system integrations. Excellent communication, problem-solving, and stakeholder management skills. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

Role Title: Security Architect Duration: contract to run until 27/11/2026 Location: Knutsford. Hybrid, 3 days per week onsite Rate: up to £598.92 p/d Umbrella inside IR35 Role purpose/summary As an experienced AI Security Engineer, you will play a critical role in advancing our data and AI security capabilities across the organisation. You will help shape the next generation of our data security platform, driving innovation, resilience, and automation at scale. Your expertise will expand the product roadmap, enhance our security posture, and ensure we proactively identify, mitigate, and respond to risks associated with both traditional data systems and emerging GenAI technologies. In this role, you will combine practical engineering experience with deep knowledge of Data Security, AI Security, and cloud-native security practices. Your work will draw on insights from enterprise scanning across Data Loss Prevention (DLP), Data Privacy and Protection, GenAI specific, SIEM (Security Information and Event Management), and vulnerability management security controls. Technology platforms Expert knowledge in at least one industry-leading AI/GenAI security platform or framework, including tools for model governance, data privacy, and risk mitigation-such as Azure AI Security, AWS AI Guardrails, Google Vertex AI Security, IBM Watson OpenScale, or equivalent solutions. Primary Responsibilities Drive enhancements to the AI/GenAI security platform and scanning infrastructure, ensuring alignment with strategic goals and approved budgets. Work alongside engineers to contribute to Design, build, and optimise cloud-native Data & GenAI Security services Support stakeholders in leveraging and adopting the latest Data & GenAI Security cloud-native application architectures. Ensure all Data Security architecture and cloud infrastructure accommodates the latest security and software life cycle patterns. Standard Technical Skills & Competencies Experience conducting threat modelling, penetration testing, and vulnerability assessments across AI/ML ecosystems, including data pipelines, model APIs, and supporting infrastructure. Hands on expertise with core cybersecurity technologies, such as Firewalls, SIEM platforms, IDS/IPS, and related security tooling. Proficiency in Python, with the ability to develop automation, security tooling, and data driven scripts. Strong understanding of secure software development practices, including OWASP principles and DevSecOps methodologies integrated into CI/CD workflows. Experience securing cloud and AI workloads on major cloud platforms such as AWS and Azure. Working knowledge of machine learning concepts, data processing techniques, and common AI/ML frameworks (eg, PyTorch, Scikit learn, LangChain) - considered a strong advantage. Threat Analysis & Vulnerability Assessment: Conduct regular threat assessments to identify vulnerabilities in AI/ML systems. Develop benchmarks, tools and scripts to automate vulnerability testing for AI/ML applications. Perform code reviews and penetration testing of AI-related software. Research & Development: Stay updated on emerging trends, technologies, and best practices in AI/ML security. Execute PoCs/PoVs to evaluate emerging trends, technologies and practices in the industry. Create high quality technical documentation and user guides Contribute to the development of cutting-edge AI/ML security tools and techniques. Additional experience: Risk Management and working experience and understanding different delivery methods, eg Scrum, Kanban, JIRA, Agile etc Experience in working end to end with software development life cycles. 5+ years in DevOps, Security Engineering, or Infrastructure roles. Desirable: Previous experience in the financial/regulated sector Bachelor's degree (or higher) in a related discipline Certified GenAI and LLM Cybersecurity Professional (CGLCP), Certified GenAI and LLM Cybersecurity Professional - Security Professionals (CGLCP SP) AWS Certified AI Practitioner or CISSP (Certified Information Systems Security Professional All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Serve as the principal technical authority for all matters related to end user computing, including desktops, laptops, mobile devices, and peripheral support. Provide advanced troubleshooting and guidance for escalated technical incidents and service requests. Advise and mentor team members, fostering technical growth and knowledge sharing within the team. Lead the evaluation, selection, and implementation of new end user computing technologies and solutions. Develop and maintain technical standards, documentation, and best practice guidelines. Collaborate with other IT teams and stakeholders to ensure seamless integration and support of end user computing solutions. Monitor and analyse support trends, identifying opportunities for process improvements and automation. Ensure compliance with organisational security policies and data protection regulations in all technical solutions. Act as a technical escalation point for complex or high-impact incidents. Participate in project work, representing the end user computing support perspective and ensuring technical requirements are met.

Job Description: Senior Oracle Retail professional with 15+ years of specialized experience delivering end to end Oracle Retail implementations across versions 13 through 26. Experienced in working with Tier 1 global retailers spanning apparel, grocery, furniture, hardware, and department store domains. Proven track record in leading complex integration initiatives, including on premise to SaaS migrations and Legacy system upgrades to Oracle Cloud. Strong functional expertise across MFCS, IMCS, POM, RIHA, RICS, RMS, SIM, ReSA, REIM, RIB, FTS, and REST based integrations. Recognized for an analytical mindset, strong problem solving capabilities, and consistent stakeholder delivery. Technically proficient in Kubernetes, REST and XML integrations, PL/SQL, Pro*C, Unix, Oracle Forms, and BI reporting solutions. Should have proficiency in Oracle Retail Cloud version 25+ implementation with application as MFCS, ReSA, Integration, ReIM & Custom Application LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

TUI Airline is seeking a technically skilled Senior Airline Partnerships Manager to ensure seamless integration and commercial success of our codeshare and interline partnerships, serving as the technical bridge between TUI's systems and partner airlines. This vacancy can be located at any of our headquarters of our Airline AOC locations - namely Luton, Rijswijk, Zaventem, Stockholm or Hannover. This role sits within Airline Commercial and Network Planning & B2B Sales (SD_0654) and reports to Head of Strategic Airline & Airport Partnerships. The role will be published until 16 June 2026. ABOUT OUR OFFER Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll lead comprehensive end-to-end testing of codeshare and interline implementations across all distribution systems and platforms, ensuring our partnerships deliver a flawless customer experience.You'll ensure accurate configuration of fares, schedules, and commercial conditions in GDS systems, direct channels, and partner platforms while implementing monitoring protocols to detect technical discrepancies.You'll serve as the primary technical liaison between TUI Airline and partner carriers' implementation teams, coordinating cross-functional resources to resolve complex integration challenges.You'll develop and maintain technical reporting frameworks that measure the accuracy and effectiveness of partnership implementations, identifying optimization opportunities to improve conversion rates.You'll create comprehensive technical documentation for all partnership implementations, building a repository of testing protocols and system configurations to enable scalable partnership growth. ABOUT YOU You have proven experience in airline distribution systems, GDS platforms, or technical partnership implementation with demonstrable expertise in testing methodologies for airline distribution channels.You possess strong understanding of codeshare, interline, and fare filing technical requirements, with experience working with virtual interlining partners such as Hahn Air, Go7 or Dohop.You bring experience with API integrations and technical documentation in travel distribution environments, along with the ability to interpret complex fare rules and partnership conditions.You demonstrate exceptional attention to detail with a systematic problem-solving approach and strong project management capabilities for technical implementation timelines.You have excellent communication skills to translate technical concepts to commercial stakeholders and can work effectively across multiple time zones with international airline partners.This role requires strong business English (written & spoken). From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).

Head of Learning & Leadership Location: London or Birmingham or Edinburgh (Hybrid) Sector: Life & Pensions Salary: Competitive + excellent benefits The Opportunity We are partnering with a leading Life & Pensions organisation to recruit a Head of Learning & Leadership . This is a high-impact, strategic role responsible for shaping the organisation's approach to leadership, learning, and coaching, driving capability across the business. You'll play a pivotal role in designing and delivering a modern, scalable learning ecosystem, working closely with senior talent leaders to enable sustainable growth, strengthen leadership capability, and enhance organisational performance. The Role As Head of Learning & Leadership, you will: Define and deliver the organisation-wide learning and leadership strategy Partner with Heads of Talent to design impactful learning, leadership and talent interventions Lead and develop a specialist internal team covering talent, performance, and e-learning Build and manage relationships with high-quality third-party providers to deliver best-in-class solutions Oversee robust talent assessment practices , performance management frameworks, and talent reporting Own and evolve a modern, seamless mandatory learning and e-learning suite Manage the central training budget , ensuring effective allocation and measurable ROI Embed innovative, technology-driven learning solutions , enabling an "always-on", self-serve learning culture Establish partnerships with leading external organisations to enhance leadership development opportunities Measure and report on the impact and outcomes of learning initiatives, ensuring alignment with DEI objectives What We're Looking For We're looking for a strategic, credible learning leader who brings: Proven experience delivering end-to-end learning strategies Strong track record of leading and developing learning teams Experience across both learning and leadership development functions Demonstrable budget management capability Expertise in managing and optimising third-party learning providers A recognised Learning & Development practitioner background Strong stakeholder management skills, with the ability to influence at senior level A passion for innovation, leveraging technology to scale learning solutions Why Apply? Opportunity to shape learning and leadership at scale within a market-leading organisation High visibility role with senior stakeholder engagement A chance to build innovative, future-ready learning ecosystems Competitive salary and excellent benefits package Hybrid working from Edinburgh Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Are you experienced operating with Epicor?Do you want to join a leading motorsports team?As they continue to push the boundaries of performance and technology, they are seeking a skilled and motivated Software Engineer to join their team. This is a unique opportunity to contribute to a high-performance environment and make an impact on the success of a world class organisation with state of the art facilities.As an Software Engineer, you will play a key role in the ongoing development, maintenance, and optimisation of the Epicor ERP system. Your knowledge of relevant programming languages and your understanding of ERP systems will be critical in ensuring that the organisation's business processes are streamlined, efficient, and fit for purpose.Your role will include: Development, customisation, and maintenance of Epicor ERP. Write and optimise code using C# or VB.Net, and T-SQL to support various functions within Epicor. Assist in the integration of Epicor ERP with other business-critical applications. Key Requirements: Experience with C# / VB.Net developing applications. Experience with T-SQL for writing queries and reports. Experience working for a manufacturing organisation or similar. Understanding of engineering architecture within a manufacturing environment. Salary: Up to £65,000 depending on experience. Benefits: Bonus subject to team performance / private healthcare / free food and drink on-site / life insurance / free on-site gym / contributory pension scheme Location: Buckinghamshire Work Model: 4 days a week in office with 1 day from home.

Have you previously served in the military, blue light services or currently as a serving reservist/military spouse? Do you have demonstrable experience of leading projects? Are you ready to transition into a new career with upskilling and career coaching included? Then you'll want to hear about our award-winning Ex-Forces Programme - designed to help service leavers transition into a new civilian career on our Change & Transformation Practice . Since 2012, FDM's Ex-Forces Programme has provided a next step for over 1,100 people globally, offering opportunities for personnel from all ranks across the three services into a new career in business and technology consultancy. No university degree required. Delivering industry recognised coaching, our Ex-Forces Programme provides a soft landing into a meaningful second career as an FDM Consultant with renowned businesses, and in an ever-growing industry. You'll join FDM as a Consultant and provide services to our clients through leading and overseeing critical change initiatives within organisations from a range of industries and sectors. Client assignments could see you operating as a Change Manager, Transformation Manager, Project Manager, Scrum Master and more. Within the FDM Skills Lab you'll receive upskilling in project management, business analysis and change management methodologies to help enhance your transferable skills and build on your existing experience. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies, enabling you to develop and build a successful second career. About You Your new career At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a flexible career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Previous career in the military, blue light services or as a serving reservist Strong teamwork, communication and organisational skills A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Support from the Ex-Forces network within FDM Two days per annum allocated to support military charities of your choice Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Product Manager - Offer and Order Management (PSS) Join our E-Commerce & Platforms team at British Airways, where you'll play a pivotal role in shaping the future of our Passenger Services System (PSS). This team sits at the heart of our airline, driving the technology and product capabilities behind pricing, reservations, inventory, and ticketing. It's a critical area that ensures we deliver seamless, scalable, and customer-focused experiences across every touchpoint. As we evolve our Offer & Order capabilities, you'll help us unlock better commercial outcomes and deliver the modern retailing experiences our customers expect. What you'll do: Own the performance, capability, and output of products within the Offer & Order Management domain, ensuring alignment with customer and commercial objectives. Lead, mentor, and encourage a team of Product Specialists, supporting them to deliver across their respective sub-domains. Define and drive product vision and roadmap, translating business needs into important technology and vendor capabilities. Establish and supervise robust KPIs to measure product success and drive continuous improvement. Oversee and prioritise product backlogs, ensuring teams are passionate about the highest-value opportunities. Act as a key interface across BA, building positive relationships and representing customer and commercial interests in cross-functional initiatives. Collaborate with delivery and enablement teams to streamline demand intake and embed agile ways of working (SAFe). Ensure solutions are scalable, omni-channel, and aligned to BA's architectural direction. Manage supplier relationships, influencing roadmaps, overseeing performance, and ensuring BA's interests are protected. Drive standard processes, governance, and continuous improvement across your domain. Manage associated budgets and cost centres, ensuring efficient and effective product delivery. What you'll bring to British Airways: You're a passionate and driven product leader who thrives in a fast-paced, sophisticated environment. You combine strong commercial awareness with technical understanding, enabling you to make data-led decisions that build real customer and business value. A natural collaborator and doer, you build positive relationships across teams and stakeholders, confidently communicating your vision and backing it with insight and evidence. You're proactive, solutions-focused, and not afraid to challenge the status quo-bringing creativity, resilience, and a steadfast focus on outcomes. Above all, you put the customer at the centre of everything you do. Your experience: Tried experience in product management within agile environments (SAFe experience preferred). Strong stakeholder management and influencing skills across sophisticated organisations. Experience working within airline technology, PSS environments, or closely related ecosystems. Deep understanding of airline commercial systems, including reservations, inventory, pricing, and ticketing. Strong analytical attitude with the ability to use data to drive decisions and prioritisation. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain

Network Security Architect Our client is urgently looking for an experienced Network Security Architect to join their team on a permanent basis. Please note, the role is on-site 5 days per week in Oxfordshire. There is flexible working hours and an earlier finish on a Friday. Remote working may be granted on occasion. This is a global role with an initial focus around Network segmentation. You will improve standards across the business and lead technical projects and work closely with technical colleagues and vendors. The current tech stack includes but is not limited to Fortigate, Cisco, SD-Wan and Palo Alto. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (15%), annual leave, flexible working hours, pension scheme (matched up top 9%), life assurance, private medical, income protection, on-ste canteen and gym and many, many more perks! Network Security Architect - Key Skills: 10+ years hands on experience in network engineering and architecture, with at least 3+ years specialising in large-scale network segmentation 5+ years hands on experience implementing and managing industry leading network security solutions (NGFWs, NDR, SASE, CASB, WAF, NAC, ZTNA) Deep expertise in core networking technologies (SDWAN, MPLS, VPN, IPSec, VLANs etc) Detailed understanding of enterprise network transport protocols (TCP, UDP, ICMP, ARP), infrastructure protocols (DNS, DHCP, BGP, SNMP), common application protocols (SMB, RDP, HTTP, FTP etc) and security protocols (TLS/SSL, IPSec, SSH, SAML, OAuth etc) Proven history of identifying, assessing and remediating network related security risks/misconfigurations Strong technical knowledge of a Microsoft based enterprise IT infrastructure Experience as an architect or lead on large projects spanning multiple countries and cultures Background of defining security standards and processes in large corporate IT environments Working knowledge of Cyber Security frameworks/methodologies (such as NIST, ISO 27001, MITRE ATT&CK, Lockheed Martin Kill Chain etc) Network Security Architect Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Job Title: Security Architect Location: Knutsford 3x a week Salary/Rate : £580 Daily Inside IR35 Start Date: 26.06.26 Job Type: Initial 5 month contract Company Introduction We have an exciting opportunity now available with one of our sector-leading financial clients! They are currently looking for a skilled security architect to join their team for a five month contract. Job Responsibilities/Objectives As an experienced AI Security Engineer, you will play a critical role in advancing our data and AI security capabilities across the organisation. You will help shape the next generation of our data security platform, driving innovation, resilience, and automation at scale. Your expertise will expand the product roadmap, enhance our security posture, and ensure we proactively identify, mitigate, and respond to risks associated with both traditional data systems and emerging GenAI technologies. Primary Responsibilities: . Drive enhancements to the AI/GenAI security platform and scanning infrastructure, ensuring alignment with strategic goals and approved budgets. . Work alongside engineers to contribute to Design, build, and optimise cloud-native Data & GenAI Security services . Support stakeholders in leveraging and adopting the latest Data & GenAI Security cloud-native application architectures. . Ensure all Data Security architecture and cloud infrastructure accommodates the latest security and software life cycle patterns. Standard Technical Skills & Competencies . Experience conducting threat modelling, penetration testing, and vulnerability assessments across AI/ML ecosystems, including data pipelines, model APIs, and supporting infrastructure. . Hands on expertise with core cybersecurity technologies, such as Firewalls, SIEM platforms, IDS/IPS, and related security tooling. . Proficiency in Python, with the ability to develop automation, security tooling, and data driven scripts. . Strong understanding of secure software development practices, including OWASP principles and DevSecOps methodologies integrated into CI/CD workflows. . Experience securing cloud and AI workloads on major cloud platforms such as AWS and Azure. . Working knowledge of machine learning concepts, data processing techniques, and common AI/ML frameworks (eg, PyTorch, Scikit learn, LangChain) If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Service Designer Position Description At CGI, we help UK Government organisations design and deliver digital services that are accessible, effective, and centred around real user needs. As a Service Designer, you'll play a key role in shaping end-to-end public services that improve outcomes for citizens while supporting policy and operational goals. Working within multidisciplinary teams, you'll map complex service landscapes, identify opportunities for improvement, and design seamless experiences across digital and offline channels. This is an opportunity to influence large-scale transformation programmes, apply strategic thinking to meaningful challenges, and contribute to innovative services that deliver measurable impact across the public sector. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will design and improve end-to-end government services that help users achieve their goals efficiently while ensuring services align with policy intent, operational needs, and Government Service Standards. You'll work closely with user researchers, interaction designers, business analysts, architects, and stakeholders to map service journeys, identify pain points, and create service designs that deliver measurable improvements for users and government organisations alike. You'll take ownership of service design activities across the delivery lifecycle, from discovery through to optimisation, applying evidence-based design approaches and strategic thinking to solve complex service challenges. Working collaboratively within multidisciplinary teams, you'll advocate for user-centred design, contribute to continuous improvement initiatives, and help shape inclusive, accessible services that work for all users. Key responsibilities: • Design & Develop end-to-end service journeys across digital and offline channels • Create & Maintain service blueprints, flow maps, and interaction models • Identify & Address pain points, constraints, and service improvement opportunities • Collaborate & Influence multidisciplinary teams, stakeholders, and technical specialists • Support & Represent service design during Government Service Standard and accessibility assessments • Apply & Champion Government Design Manual guidance, standards, and accessibility principles • Analyse & Translate user research insights into actionable service improvements • Work & Align with architects and technical teams to ensure feasible, user-centred service solutions • Drive & Support continuous service improvement using evidence, feedback, and data insights Required qualifications to be successful in this role To succeed in this role, you should have strong experience designing end-to-end services within government or highly regulated environments, alongside a solid understanding of UK Government Digital Service standards and user-centred design practices. You'll be confident working across multidisciplinary teams, communicating with both technical and non-technical stakeholders, and translating complex requirements into practical service solutions that improve user outcomes. Essential qualifications and experience: • Proven experience in Service Design within government or public sector digital services • Strong understanding of Government Service Standards and GOV.UK design principles • Experience creating service blueprints, journey maps, and interaction flows • Ability to identify service pain points, constraints, and improvement opportunities • Experience collaborating within agile multidisciplinary delivery teams • Strong stakeholder engagement, facilitation, and communication skills • Knowledge of accessibility principles and inclusive service design approaches • Ability to use evidence, user research, and data insights to shape service decisions • Experience working with technical teams and solution architects to align service and technical designs • Understanding of assisted digital needs and inclusive public service delivery Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.