Solution Architect (Customer Authentication, OAuth, CIAM) Certain Advantage are recruiting on behalf of our globally renowned client for a Solution Architect on a contract basis starting in July. This role is primarily an individual contributor position and you'll be focussing on solution architecture for a customer identity management platform utilising OAuth standards, Authentication at scale solutions and privacy regulations and solutions, for example Next Identity Authentication and Akamai Identity Cloud. This is a fantastic opportunity to work with a global business on a platform that manages access for 50 million customers across numerous enterprise applications. Essential Skills & Experience Sought Solutions Architecture experience within an enterprise environment utilising architecture tools like IBM System Architect, PowerDesigner and/or ProVision. Oauth Standards Customer Authentication at scale solutions Customer privacy regulations and solutions Strong stakeholder management, pro-active communication, engage across teams Strong communication skills (written and verbal), communicate viewpoints and decisions using content appropriate for the audience. Roles and Responsibilities: Provide solution architecture development, consultancy and assurance to projects, making sure applications are well designed and conform to corporate standards and reference/segment architectures. Translate the guidelines and standards into practice and solves common technical challenges and provides technical recommendations which have a perceptible impact on local business performance Applies TOE standards and raises step-outs if needed. Applies the standard architecture tools for creating and storing key architecture artefacts (IBM System Architect, PowerDesigner and/or ProVision); fosters re-use. Manages the relation with a customer base on senior levels of business leadership. Understands the IT Strategic Roadmap and applies within the context of their organisational assignment. Uses the related reference architectures and roadmaps for Cloud, Mobile, Integration, OpenSource, Big Data, etc. Does this sound like your next career move? Apply today! Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering.
Jun 10, 2026
Contractor
Solution Architect (Customer Authentication, OAuth, CIAM) Certain Advantage are recruiting on behalf of our globally renowned client for a Solution Architect on a contract basis starting in July. This role is primarily an individual contributor position and you'll be focussing on solution architecture for a customer identity management platform utilising OAuth standards, Authentication at scale solutions and privacy regulations and solutions, for example Next Identity Authentication and Akamai Identity Cloud. This is a fantastic opportunity to work with a global business on a platform that manages access for 50 million customers across numerous enterprise applications. Essential Skills & Experience Sought Solutions Architecture experience within an enterprise environment utilising architecture tools like IBM System Architect, PowerDesigner and/or ProVision. Oauth Standards Customer Authentication at scale solutions Customer privacy regulations and solutions Strong stakeholder management, pro-active communication, engage across teams Strong communication skills (written and verbal), communicate viewpoints and decisions using content appropriate for the audience. Roles and Responsibilities: Provide solution architecture development, consultancy and assurance to projects, making sure applications are well designed and conform to corporate standards and reference/segment architectures. Translate the guidelines and standards into practice and solves common technical challenges and provides technical recommendations which have a perceptible impact on local business performance Applies TOE standards and raises step-outs if needed. Applies the standard architecture tools for creating and storing key architecture artefacts (IBM System Architect, PowerDesigner and/or ProVision); fosters re-use. Manages the relation with a customer base on senior levels of business leadership. Understands the IT Strategic Roadmap and applies within the context of their organisational assignment. Uses the related reference architectures and roadmaps for Cloud, Mobile, Integration, OpenSource, Big Data, etc. Does this sound like your next career move? Apply today! Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering.
Customer Remediation Lead | 6-Month Contract | Outside IR35 | Remote | Occasional London Travel £500-£600 We are supporting a leading financial services organisation undergoing a significant customer remediation programme and are seeking an experienced Customer Remediation Lead to define and deliver customer treatment strategies within a highly regulated environment. This is a critical role requiring a seasoned remediation professional who can shape customer outcomes, influence senior stakeholders, and ensure treatment approaches meet regulatory expectations whilst delivering fair and consistent customer outcomes. The Role As the Customer Remediation Lead, you will be responsible for designing and overseeing customer treatment strategies across a complex remediation programme. Working closely with Risk, Compliance, Legal, Operations and Programme Leadership teams, you will ensure customer remediation activities are robust, compliant, and operationally executable. You will play a key role in balancing regulatory requirements with customer fairness, operational practicality, and commercial considerations. Key Responsibilities Define and implement customer treatment and remediation strategies. Design customer redress methodologies aligned with regulatory expectations. Lead the development and review of customer communication frameworks and engagement strategies. Provide expert guidance on remediation governance, controls and decision-making processes. Collaborate with operational teams to ensure effective execution of remediation activities. Engage with senior stakeholders across Risk, Compliance, Legal and Executive leadership functions. Ensure customer outcomes are delivered consistently, fairly and in accordance with regulatory requirements. Support programme governance, reporting and regulatory engagement activities where required. Identify and mitigate risks associated with remediation delivery. Provide subject matter expertise throughout the life cycle of the remediation programme. Essential Experience Extensive experience leading customer remediation and redress programmes within regulated financial services environments. Strong understanding of customer treatment strategy design and implementation. Proven experience developing redress methodologies and customer outcome frameworks. Deep knowledge of regulatory expectations relating to customer remediation and conduct risk. Experience designing customer communications within remediation programmes. Strong understanding of operational remediation delivery and execution. Demonstrable experience working with governance frameworks, regulatory stakeholders and senior leadership teams. Excellent stakeholder management and influencing skills. Ability to operate effectively within complex, high-profile transformation or remediation programmes. Desirable Experience Experience working with FCA-regulated organisations. Previous involvement in large-scale customer redress programmes. Experience supporting regulatory reviews, investigations or enforcement-driven remediation activity. Consulting or advisory background within financial services remediation. Contract Details Duration: 6 months Engagement: Outside IR35 Location: Remote-first Travel: Occasional travel to London required Start Date: ASAP This is an excellent opportunity for a senior remediation specialist to play a pivotal role in a high-profile programme focused on delivering fair customer outcomes and meeting regulatory expectations within a complex financial services environment.
Jun 10, 2026
Contractor
Customer Remediation Lead | 6-Month Contract | Outside IR35 | Remote | Occasional London Travel £500-£600 We are supporting a leading financial services organisation undergoing a significant customer remediation programme and are seeking an experienced Customer Remediation Lead to define and deliver customer treatment strategies within a highly regulated environment. This is a critical role requiring a seasoned remediation professional who can shape customer outcomes, influence senior stakeholders, and ensure treatment approaches meet regulatory expectations whilst delivering fair and consistent customer outcomes. The Role As the Customer Remediation Lead, you will be responsible for designing and overseeing customer treatment strategies across a complex remediation programme. Working closely with Risk, Compliance, Legal, Operations and Programme Leadership teams, you will ensure customer remediation activities are robust, compliant, and operationally executable. You will play a key role in balancing regulatory requirements with customer fairness, operational practicality, and commercial considerations. Key Responsibilities Define and implement customer treatment and remediation strategies. Design customer redress methodologies aligned with regulatory expectations. Lead the development and review of customer communication frameworks and engagement strategies. Provide expert guidance on remediation governance, controls and decision-making processes. Collaborate with operational teams to ensure effective execution of remediation activities. Engage with senior stakeholders across Risk, Compliance, Legal and Executive leadership functions. Ensure customer outcomes are delivered consistently, fairly and in accordance with regulatory requirements. Support programme governance, reporting and regulatory engagement activities where required. Identify and mitigate risks associated with remediation delivery. Provide subject matter expertise throughout the life cycle of the remediation programme. Essential Experience Extensive experience leading customer remediation and redress programmes within regulated financial services environments. Strong understanding of customer treatment strategy design and implementation. Proven experience developing redress methodologies and customer outcome frameworks. Deep knowledge of regulatory expectations relating to customer remediation and conduct risk. Experience designing customer communications within remediation programmes. Strong understanding of operational remediation delivery and execution. Demonstrable experience working with governance frameworks, regulatory stakeholders and senior leadership teams. Excellent stakeholder management and influencing skills. Ability to operate effectively within complex, high-profile transformation or remediation programmes. Desirable Experience Experience working with FCA-regulated organisations. Previous involvement in large-scale customer redress programmes. Experience supporting regulatory reviews, investigations or enforcement-driven remediation activity. Consulting or advisory background within financial services remediation. Contract Details Duration: 6 months Engagement: Outside IR35 Location: Remote-first Travel: Occasional travel to London required Start Date: ASAP This is an excellent opportunity for a senior remediation specialist to play a pivotal role in a high-profile programme focused on delivering fair customer outcomes and meeting regulatory expectations within a complex financial services environment.
VIQU IT has a customer seeking an experienced Network Team Lead to join their team, combining technical networking expertise with excellent leadership, planning, and stakeholder management skills. This is a Team leader role where you will be managing a team of 8 - 12 people, supporting both business-as-usual (BAU) operations and the successful planning and delivery of network-related projects and remediation activities. While remaining technically involved, this role will also require close collaboration with senior management, coordination across teams, and oversight of project and operational priorities. Network Team Lead Key Responsibilities Provide technical leadership across the network infrastructure environment Support BAU network operations, ensuring performance, stability, and security Plan and deliver remediation and infrastructure improvement projects Coordinate incidents, changes, and operational priorities across the Network team Work closely with senior management and stakeholders to align technical and business priorities Manage vendor maintenance activities and assess operational impact Support workload planning, resource coordination, and project delivery Maintain clear communication with both technical and non-technical stakeholders Network Team Lead Skills & Experience Strong enterprise networking experience across routing, switching, and security Knowledge of Palo Alto, Aruba, Cisco Nexus, MPLS, and SolarWinds Proven ability to manage a team of 8 - 12 Infrasturcure/Netowrk engineers Proven ability to plan, organise, and deliver technical projects Experience supporting BAU operations alongside project-based work Good understanding of ITSM processes including incident and change management Strong organisational and coordination skills with attention to detail Excellent communication and stakeholder management skills, particularly with senior leadership About the Role This role will require onsite presence in Glasgow 2-3 days per week. Day Rate - £500 - 600 Inside IR35 Duration - 6 month contract The successful candidate will be someone who remains technically strong and hands-on, while also being capable of leading initiatives, coordinating priorities, and acting as a key point of communication within the Network team and wider business. For further information please contact Sarah Owen (see below)
Jun 10, 2026
Contractor
VIQU IT has a customer seeking an experienced Network Team Lead to join their team, combining technical networking expertise with excellent leadership, planning, and stakeholder management skills. This is a Team leader role where you will be managing a team of 8 - 12 people, supporting both business-as-usual (BAU) operations and the successful planning and delivery of network-related projects and remediation activities. While remaining technically involved, this role will also require close collaboration with senior management, coordination across teams, and oversight of project and operational priorities. Network Team Lead Key Responsibilities Provide technical leadership across the network infrastructure environment Support BAU network operations, ensuring performance, stability, and security Plan and deliver remediation and infrastructure improvement projects Coordinate incidents, changes, and operational priorities across the Network team Work closely with senior management and stakeholders to align technical and business priorities Manage vendor maintenance activities and assess operational impact Support workload planning, resource coordination, and project delivery Maintain clear communication with both technical and non-technical stakeholders Network Team Lead Skills & Experience Strong enterprise networking experience across routing, switching, and security Knowledge of Palo Alto, Aruba, Cisco Nexus, MPLS, and SolarWinds Proven ability to manage a team of 8 - 12 Infrasturcure/Netowrk engineers Proven ability to plan, organise, and deliver technical projects Experience supporting BAU operations alongside project-based work Good understanding of ITSM processes including incident and change management Strong organisational and coordination skills with attention to detail Excellent communication and stakeholder management skills, particularly with senior leadership About the Role This role will require onsite presence in Glasgow 2-3 days per week. Day Rate - £500 - 600 Inside IR35 Duration - 6 month contract The successful candidate will be someone who remains technically strong and hands-on, while also being capable of leading initiatives, coordinating priorities, and acting as a key point of communication within the Network team and wider business. For further information please contact Sarah Owen (see below)
National Sales Manager Midlands Based - UK Wide Remit 70,000 Basic Salary, 15,000 Bonus, Company Car, OTE 85,000 Fantastic opportunity for a motivating, positive and results-oriented Field Sales Manager to step into a National Sales Manager role with a brilliant industrial equipment manufacturer. Excellent role for someone with a proven track record of managing and developing a field-based sales team, open on products sold and routes to market. Opportunity to lead a team of 6 Area Sales Managers covering the UK with real autonomy and genuine career progression. The Company Recruiting for the National Sales Manager This ambitious and growing industrial equipment manufacturer has built a strong reputation for quality products and excellent customer service. With a professional and forward-thinking approach, the business continues to invest in its people and commercial operations, creating an exciting opportunity for a talented Sales Leader to join the team and drive the next phase of growth. The Role of the National Sales Manager As National Sales Manager you will be responsible for leading, motivating and developing a team of 6 Area Sales Managers operating across the UK. You will be accountable for driving sales performance, building a winning team culture and delivering against ambitious growth targets. Key responsibilities will include: Leading, coaching and developing a team of 6 Area Sales Managers across the UK Setting and driving individual and team sales targets Developing and implementing a national sales strategy Conducting regular field accompaniments, performance reviews and business planning sessions Building strong relationships with key accounts and supporting the team on major opportunities Working closely with senior leadership to shape commercial strategy Accurate forecasting, reporting and pipeline management Identifying new business opportunities and driving market growth The Candidate for the National Sales Manager The successful candidate will be an experienced, driven and people-focused sales leader with a passion for developing talent and delivering results. We are looking for someone who possesses: Proven experience managing a field-based sales team A strong track record of hitting and exceeding sales targets The ability to motivate, coach and get the best out of people Experience across any product or route to market considered Excellent communication, leadership and relationship-building skills Strong commercial awareness and strategic thinking A proactive, positive and results-driven approach Full UK driving licence The Package for the National Sales Manager 70,000 Basic Salary 15,000 Bonus Scheme Company Car - Electric OTE 85,000 Pension Scheme Career Progression Opportunities Additional Company Benefits Please apply for this job online if you are interested and feel you fit the above criteria. The company are conducting interviews immediately and welcome applications from ambitious sales leaders looking to take the next step in their career.
Jun 10, 2026
Full time
National Sales Manager Midlands Based - UK Wide Remit 70,000 Basic Salary, 15,000 Bonus, Company Car, OTE 85,000 Fantastic opportunity for a motivating, positive and results-oriented Field Sales Manager to step into a National Sales Manager role with a brilliant industrial equipment manufacturer. Excellent role for someone with a proven track record of managing and developing a field-based sales team, open on products sold and routes to market. Opportunity to lead a team of 6 Area Sales Managers covering the UK with real autonomy and genuine career progression. The Company Recruiting for the National Sales Manager This ambitious and growing industrial equipment manufacturer has built a strong reputation for quality products and excellent customer service. With a professional and forward-thinking approach, the business continues to invest in its people and commercial operations, creating an exciting opportunity for a talented Sales Leader to join the team and drive the next phase of growth. The Role of the National Sales Manager As National Sales Manager you will be responsible for leading, motivating and developing a team of 6 Area Sales Managers operating across the UK. You will be accountable for driving sales performance, building a winning team culture and delivering against ambitious growth targets. Key responsibilities will include: Leading, coaching and developing a team of 6 Area Sales Managers across the UK Setting and driving individual and team sales targets Developing and implementing a national sales strategy Conducting regular field accompaniments, performance reviews and business planning sessions Building strong relationships with key accounts and supporting the team on major opportunities Working closely with senior leadership to shape commercial strategy Accurate forecasting, reporting and pipeline management Identifying new business opportunities and driving market growth The Candidate for the National Sales Manager The successful candidate will be an experienced, driven and people-focused sales leader with a passion for developing talent and delivering results. We are looking for someone who possesses: Proven experience managing a field-based sales team A strong track record of hitting and exceeding sales targets The ability to motivate, coach and get the best out of people Experience across any product or route to market considered Excellent communication, leadership and relationship-building skills Strong commercial awareness and strategic thinking A proactive, positive and results-driven approach Full UK driving licence The Package for the National Sales Manager 70,000 Basic Salary 15,000 Bonus Scheme Company Car - Electric OTE 85,000 Pension Scheme Career Progression Opportunities Additional Company Benefits Please apply for this job online if you are interested and feel you fit the above criteria. The company are conducting interviews immediately and welcome applications from ambitious sales leaders looking to take the next step in their career.
Technical Lead Job | East Kilbride/Hybrid | Permanent | JavaScript, TypeScript Location: East Kilbride/Glasgow (Hybrid) Salary: £70K - £80K PA Flexible, DOE About the Client: Our client is a well-established, product-led technology business delivering advanced software solutions within a highly transaction-driven environment. Operating across the UK and internationally, they specialise in building scalable platforms that power large-scale, real-world applications. With a strong reputation for innovation, technical excellence, and long-standing customer partnerships, the organisation continues to invest heavily in modern technologies, cloud-native solutions, and in-house engineering capability. This is an opportunity to join a collaborative and forward-thinking team where engineering plays a central role in driving business outcomes and product evolution. The Ideal Candidate: The ideal candidate will be an experienced Technical Lead with a strong foundation in hands-on software engineering and a proven ability to lead and develop high-performing teams. They will be confident making technical decisions, driving delivery, and improving engineering standards across the board. A proactive and solution-focused mindset is key, along with the ability to influence stakeholders and collaborate effectively across product, QA, and DevOps functions. This individual will be equally comfortable contributing to code as they are shaping architecture, mentoring engineers, and ensuring best practices are consistently applied. Key Responsibilities & Requirements: Must Have: Strong commercial experience developing production-grade applications using JavaScript/TypeScript Solid background in Java and associated technologies (J2EE, JSP, etc.) Experience building modern web applications using React and Next.js Proven track record in a Technical Lead (or similar) role with team leadership responsibility Hands-on experience designing and delivering cloud-native solutions within AWS (including infrastructure deployment) Strong knowledge of Infrastructure as Code, CI/CD pipelines, and automated deployment practices Ability to design scalable, secure, and resilient systems Experience producing and reviewing technical architecture and solution designs Strong understanding of Agile methodologies and full software development life cycle Experience driving code quality, testing, and best practice engineering standards Excellent communication and stakeholder collaboration skills Desirable: Experience working with payment systems or within regulated environments To apply for this Technical Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Jun 10, 2026
Full time
Technical Lead Job | East Kilbride/Hybrid | Permanent | JavaScript, TypeScript Location: East Kilbride/Glasgow (Hybrid) Salary: £70K - £80K PA Flexible, DOE About the Client: Our client is a well-established, product-led technology business delivering advanced software solutions within a highly transaction-driven environment. Operating across the UK and internationally, they specialise in building scalable platforms that power large-scale, real-world applications. With a strong reputation for innovation, technical excellence, and long-standing customer partnerships, the organisation continues to invest heavily in modern technologies, cloud-native solutions, and in-house engineering capability. This is an opportunity to join a collaborative and forward-thinking team where engineering plays a central role in driving business outcomes and product evolution. The Ideal Candidate: The ideal candidate will be an experienced Technical Lead with a strong foundation in hands-on software engineering and a proven ability to lead and develop high-performing teams. They will be confident making technical decisions, driving delivery, and improving engineering standards across the board. A proactive and solution-focused mindset is key, along with the ability to influence stakeholders and collaborate effectively across product, QA, and DevOps functions. This individual will be equally comfortable contributing to code as they are shaping architecture, mentoring engineers, and ensuring best practices are consistently applied. Key Responsibilities & Requirements: Must Have: Strong commercial experience developing production-grade applications using JavaScript/TypeScript Solid background in Java and associated technologies (J2EE, JSP, etc.) Experience building modern web applications using React and Next.js Proven track record in a Technical Lead (or similar) role with team leadership responsibility Hands-on experience designing and delivering cloud-native solutions within AWS (including infrastructure deployment) Strong knowledge of Infrastructure as Code, CI/CD pipelines, and automated deployment practices Ability to design scalable, secure, and resilient systems Experience producing and reviewing technical architecture and solution designs Strong understanding of Agile methodologies and full software development life cycle Experience driving code quality, testing, and best practice engineering standards Excellent communication and stakeholder collaboration skills Desirable: Experience working with payment systems or within regulated environments To apply for this Technical Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
3 x Senior Data Engineer Contracts Microsoft Fabric Experience Azure/AWS Up to £525/day Inside IR35 d.o.e Once per fortnight (Newcastle Area) Public sector experience desired but not essential We are looking for multiple Senior Data Engineers with strong Microsoft Fabric expertise to support the delivery of data integration, transformation, and reporting solutions within a complex organisation. This role requires a hands-on engineer who can also provide technical leadership, mentor team members, and engage effectively with stakeholders. Key Responsibilities Design, build, and optimise data solutions using Microsoft Fabric. Develop and maintain end-to-end data pipelines and Lakehouse architectures (bronze, silver, gold). Integrate data from multiple enterprise systems, including CRM, customer engagement, and operational platforms. Implement data quality, matching, and governance processes. Support the development of Power BI dashboards and semantic models to enable business insight. Work collaboratively within agile delivery teams and contribute to engineering standards and documentation. Provide technical leadership and support less experienced team members. Engage with stakeholders to understand requirements and deliver effective data solutions. Essential Experience 7+ years' experience in Data Engineering. Strong Microsoft Fabric and Azure expertise. Experience working with complex data integration and analytics environments. Exposure to AWS and cross-cloud data solutions. Excellent communication and stakeholder management skills. Interested? - Apply for more info
Jun 10, 2026
Contractor
3 x Senior Data Engineer Contracts Microsoft Fabric Experience Azure/AWS Up to £525/day Inside IR35 d.o.e Once per fortnight (Newcastle Area) Public sector experience desired but not essential We are looking for multiple Senior Data Engineers with strong Microsoft Fabric expertise to support the delivery of data integration, transformation, and reporting solutions within a complex organisation. This role requires a hands-on engineer who can also provide technical leadership, mentor team members, and engage effectively with stakeholders. Key Responsibilities Design, build, and optimise data solutions using Microsoft Fabric. Develop and maintain end-to-end data pipelines and Lakehouse architectures (bronze, silver, gold). Integrate data from multiple enterprise systems, including CRM, customer engagement, and operational platforms. Implement data quality, matching, and governance processes. Support the development of Power BI dashboards and semantic models to enable business insight. Work collaboratively within agile delivery teams and contribute to engineering standards and documentation. Provide technical leadership and support less experienced team members. Engage with stakeholders to understand requirements and deliver effective data solutions. Essential Experience 7+ years' experience in Data Engineering. Strong Microsoft Fabric and Azure expertise. Experience working with complex data integration and analytics environments. Exposure to AWS and cross-cloud data solutions. Excellent communication and stakeholder management skills. Interested? - Apply for more info
Senior UX Designer needed on a contract basis to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting at our Central London office. The opportunity: We have an exciting opportunity for an experienced Senior UX Designer to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting. Reporting into the Lead UX, this is a role requiring someone with excellent E-commerce/online experience, and who has a portfolio to prove it. As Senior UX Designer, you'll be a key part of the team and expected to take the initiative in ensuring the customers' needs and our clients' requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes. Please bear in mind that this is a contractual role. What you'll be doing: Designing and running product definition and UX requirements workshops Scoping and managing a variety of both qualitative and quantitative research Analysing research data to identify and generate meaningful insights and behavioural patterns Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions Creating design artefacts - eg, personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc Communicating, defending and building consensus around the desired product strategy and/or suggested design approach Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams Presenting and communicating your ideas and design rationale both to working groups and C-Suite What we want from you: Significant proven experience, ideally at an agency Compelling portfolio that demonstrates high quality, best in class UX design Breadth of experience in E-commerce or complex journeys. Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques Solid information, interaction and experience design skills Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments Excellent client communication skills Strong portfolio is a must What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Jun 10, 2026
Contractor
Senior UX Designer needed on a contract basis to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting at our Central London office. The opportunity: We have an exciting opportunity for an experienced Senior UX Designer to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting. Reporting into the Lead UX, this is a role requiring someone with excellent E-commerce/online experience, and who has a portfolio to prove it. As Senior UX Designer, you'll be a key part of the team and expected to take the initiative in ensuring the customers' needs and our clients' requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes. Please bear in mind that this is a contractual role. What you'll be doing: Designing and running product definition and UX requirements workshops Scoping and managing a variety of both qualitative and quantitative research Analysing research data to identify and generate meaningful insights and behavioural patterns Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions Creating design artefacts - eg, personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc Communicating, defending and building consensus around the desired product strategy and/or suggested design approach Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams Presenting and communicating your ideas and design rationale both to working groups and C-Suite What we want from you: Significant proven experience, ideally at an agency Compelling portfolio that demonstrates high quality, best in class UX design Breadth of experience in E-commerce or complex journeys. Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques Solid information, interaction and experience design skills Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments Excellent client communication skills Strong portfolio is a must What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Lead UI Designer needed to work at the forefront of digital design, working within a cross-functional creative team design to improve user experience and ultimately increase conversion. The opportunity: We are looking for an ambitious, confident, detailed oriented UI Design Lead who wants to work at the forefront of digital design, working within a cross-functional creative team design to improve user experience and ultimately increase conversion. This role is ideal for a strong individual, who has experience working in E-commerce, who is passionate about UI design. Someone that thinks conceptually and leads the execution of online visual identity as well as being skilled in conversion-led design for transactional websites. What you'll be doing: Creating digital brand look and feel, design systems and pixel perfect responsive interfaces for key clients, ensuring you consider usability and accessibility standards, and that you meet both user and business needs. You'll take a systematic approach to design, anticipating future needs and building in flexibility and efficiency. Your work will be of the highest standard and will impress clients. You will be able to showcase a portfolio of online experiences across the whole customer journey. You will lead and support multiple designers and have the experience to elevate and strengthen our UI Design offering. You can clearly and persuasively communicate the design process to clients from concept to solution, proactively owning problems and feedback. What we want from you: Design excellence and leadership: Demonstrable eCommerce experience. Skilled in standard software: Figma, Adobe Creative Suite Creative, yet meticulous. Detail oriented with a keen sense of craftsmanship. Enjoys leading designers to help them create their best work. Willing to adapt and take on new challenges and driven to continually improve. Brand and design systems Experience creating, evolving and developing brand identity. Understand and able to create and theme design systems for brands that we work with. Systematic approach to work, anticipating future needs for clients and customers. Keen collaborator with software engineering. Approach Great attitude, strong work ethic, excellent communication skills. Ability to manage own projects and to work quickly and accurately to tight deadlines. Able to multi-task and perform well under pressure. Excellent time management and problem-solving abilities. Presentation Leads design on key accounts with senior stakeholders, presents concepts and owns design decisions. Senior representative of the UI & Content team within agency. Comfortable pitching as part of a wider team. Enthusiastic, self-confident and self-motivated. Experience Experience working at a number of digital/creative agencies and/or in-house design studios. Degree educated in Graphic design/UI or similar discipline. Breadth of experience across sectors/audiences. Compelling portfolio that demonstrates high quality design online, including eCommerce What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Jun 10, 2026
Contractor
Lead UI Designer needed to work at the forefront of digital design, working within a cross-functional creative team design to improve user experience and ultimately increase conversion. The opportunity: We are looking for an ambitious, confident, detailed oriented UI Design Lead who wants to work at the forefront of digital design, working within a cross-functional creative team design to improve user experience and ultimately increase conversion. This role is ideal for a strong individual, who has experience working in E-commerce, who is passionate about UI design. Someone that thinks conceptually and leads the execution of online visual identity as well as being skilled in conversion-led design for transactional websites. What you'll be doing: Creating digital brand look and feel, design systems and pixel perfect responsive interfaces for key clients, ensuring you consider usability and accessibility standards, and that you meet both user and business needs. You'll take a systematic approach to design, anticipating future needs and building in flexibility and efficiency. Your work will be of the highest standard and will impress clients. You will be able to showcase a portfolio of online experiences across the whole customer journey. You will lead and support multiple designers and have the experience to elevate and strengthen our UI Design offering. You can clearly and persuasively communicate the design process to clients from concept to solution, proactively owning problems and feedback. What we want from you: Design excellence and leadership: Demonstrable eCommerce experience. Skilled in standard software: Figma, Adobe Creative Suite Creative, yet meticulous. Detail oriented with a keen sense of craftsmanship. Enjoys leading designers to help them create their best work. Willing to adapt and take on new challenges and driven to continually improve. Brand and design systems Experience creating, evolving and developing brand identity. Understand and able to create and theme design systems for brands that we work with. Systematic approach to work, anticipating future needs for clients and customers. Keen collaborator with software engineering. Approach Great attitude, strong work ethic, excellent communication skills. Ability to manage own projects and to work quickly and accurately to tight deadlines. Able to multi-task and perform well under pressure. Excellent time management and problem-solving abilities. Presentation Leads design on key accounts with senior stakeholders, presents concepts and owns design decisions. Senior representative of the UI & Content team within agency. Comfortable pitching as part of a wider team. Enthusiastic, self-confident and self-motivated. Experience Experience working at a number of digital/creative agencies and/or in-house design studios. Degree educated in Graphic design/UI or similar discipline. Breadth of experience across sectors/audiences. Compelling portfolio that demonstrates high quality design online, including eCommerce What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment activities. We are seeking an Engineering Manager for our client based in Lancashire, to lead a multidisciplinary engineering team responsible for delivering high-quality structural components for major aerospace manufacturers worldwide. The role ensures excellence across bid development, NPI, NPD, manufacturing engineering, and technology onboarding, while fostering a high-performance culture and maintaining the highest standards of compliance, quality, and customer satisfaction. Key Responsibilities 1. Engineering Leadership & Delivery • Oversee the delivery of global product engineering activities to meet customer requirements, ensuring productivity, quality, and technical excellence. • Manage day-to-day tasking, resource allocation, and prioritisation of the wider team in collaboration with project and programme managers. • Evaluate engineering requirements for new projects, defining technical approaches and identifying needs for new equipment, processes or capabilities. • Ensure robust configuration control and disciplined data management across all engineering processes. • Work closely with the Engineering Product Manager to develop and maintain technical strategies, processes, specifications, and documentation. • Own and manage engineering requirements for our ERP system (Odoo based) from a BoM and product master data perspective. 2. People Management & Team Development • Lead, motivate, and develop the engineering team to create an engaged, empowered, and high-performing workforce. • Conduct regular staff appraisals, set meaningful objectives, and maintain personal development plans for all permanent engineering staff. • Determine resource and capacity requirements, including budget planning and recruitment needs. • Allocate engineering resource to support projects within the business, such as estimating, project management, processed material kit development, Continues Improvement, NPI. 3. Governance, Compliance & Continuous Improvement • Ensure full compliance with ISO, NADCAP, AS9100, and customer-specific accreditation requirements. • Capture, standardise, and deploy best practices across the department to drive consistency and efficiency. • Identify, lead, and support continuous improvement initiatives across engineering processes, tools, and workflows. • Analyse technology trends, resource needs, and market demand to assess project feasibility and inform future capability development. 4. Customer & Cross-Functional Engagement • Provide technical input during customer meetings, supporting bids, reviews, and ongoing programme discussions. • Collaborate closely with Operations, Quality, Supply Chain, Programmes, and other departments to ensure alignment with company performance objectives. • Represent engineering impacts and trade-offs clearly when priorities shift or customer requirements evolve. 5. Performance Management & Reporting • Establish and monitor engineering team KPIs, reporting performance and progress to the executive and management teams. • Ensure engineering output supports broader business goals, enabling effective monitoring of key company performance parameters. • Undertake additional duties as required by the Chief Operations Officer. Requirements Essential • Time-served Engineering Apprenticeship and/or degree qualification in a relevant engineering discipline. • Extensive experience within composites manufacturing, with strong technical understanding of composite processing, composite engineering and computer aided manufacturing practices, processes, and procedures. • Strong knowledge of configuration control principles and their application as a core engineering discipline. • Proven experience as a communicator, people manager and team leader, with the ability to develop, motivate, and guide engineering professionals. • High level of competence across the Microsoft Office suite. • Hands-on experience using and developing MRP/ERP systems to support engineering and manufacturing workflows. Desirable • Experience working within the aerospace sector. • Background in a corporate or global organisation with complex stakeholder environments. • Knowledge of aircraft components, specifications, and industry standards. • Demonstrable success in project management, including delivery of cross-functional engineering initiatives on time and on budget • Composites and knowledge and experience, including raw materials. Personal Attributes • Able to perform effectively under pressure, managing deadlines and priorities with minimal supervision.
Jun 10, 2026
Full time
White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment activities. We are seeking an Engineering Manager for our client based in Lancashire, to lead a multidisciplinary engineering team responsible for delivering high-quality structural components for major aerospace manufacturers worldwide. The role ensures excellence across bid development, NPI, NPD, manufacturing engineering, and technology onboarding, while fostering a high-performance culture and maintaining the highest standards of compliance, quality, and customer satisfaction. Key Responsibilities 1. Engineering Leadership & Delivery • Oversee the delivery of global product engineering activities to meet customer requirements, ensuring productivity, quality, and technical excellence. • Manage day-to-day tasking, resource allocation, and prioritisation of the wider team in collaboration with project and programme managers. • Evaluate engineering requirements for new projects, defining technical approaches and identifying needs for new equipment, processes or capabilities. • Ensure robust configuration control and disciplined data management across all engineering processes. • Work closely with the Engineering Product Manager to develop and maintain technical strategies, processes, specifications, and documentation. • Own and manage engineering requirements for our ERP system (Odoo based) from a BoM and product master data perspective. 2. People Management & Team Development • Lead, motivate, and develop the engineering team to create an engaged, empowered, and high-performing workforce. • Conduct regular staff appraisals, set meaningful objectives, and maintain personal development plans for all permanent engineering staff. • Determine resource and capacity requirements, including budget planning and recruitment needs. • Allocate engineering resource to support projects within the business, such as estimating, project management, processed material kit development, Continues Improvement, NPI. 3. Governance, Compliance & Continuous Improvement • Ensure full compliance with ISO, NADCAP, AS9100, and customer-specific accreditation requirements. • Capture, standardise, and deploy best practices across the department to drive consistency and efficiency. • Identify, lead, and support continuous improvement initiatives across engineering processes, tools, and workflows. • Analyse technology trends, resource needs, and market demand to assess project feasibility and inform future capability development. 4. Customer & Cross-Functional Engagement • Provide technical input during customer meetings, supporting bids, reviews, and ongoing programme discussions. • Collaborate closely with Operations, Quality, Supply Chain, Programmes, and other departments to ensure alignment with company performance objectives. • Represent engineering impacts and trade-offs clearly when priorities shift or customer requirements evolve. 5. Performance Management & Reporting • Establish and monitor engineering team KPIs, reporting performance and progress to the executive and management teams. • Ensure engineering output supports broader business goals, enabling effective monitoring of key company performance parameters. • Undertake additional duties as required by the Chief Operations Officer. Requirements Essential • Time-served Engineering Apprenticeship and/or degree qualification in a relevant engineering discipline. • Extensive experience within composites manufacturing, with strong technical understanding of composite processing, composite engineering and computer aided manufacturing practices, processes, and procedures. • Strong knowledge of configuration control principles and their application as a core engineering discipline. • Proven experience as a communicator, people manager and team leader, with the ability to develop, motivate, and guide engineering professionals. • High level of competence across the Microsoft Office suite. • Hands-on experience using and developing MRP/ERP systems to support engineering and manufacturing workflows. Desirable • Experience working within the aerospace sector. • Background in a corporate or global organisation with complex stakeholder environments. • Knowledge of aircraft components, specifications, and industry standards. • Demonstrable success in project management, including delivery of cross-functional engineering initiatives on time and on budget • Composites and knowledge and experience, including raw materials. Personal Attributes • Able to perform effectively under pressure, managing deadlines and priorities with minimal supervision.
Kenny Recruit is working with a fast growing UK distribution business operating within convenience and vape sectors to find an ambitious Territory Account Manager to support continued national expansion. Our client partners with independent retailers and convenience stores, supplying a broad and evolving portfolio of high-demand consumer products, with a particular focus on vape products. Known for strong retail relationships, category expertise, and rapid growth, the business offers an agile, performance-driven sales environment. This opportunity is ideal for a commercially minded field sales professional who enjoys autonomy, relationship-building, and delivering measurable revenue growth across a defined territory. The ideal candidate will have experience selling into convenience stores; previous vape sales experience would be a strong advantage. Reporting directly to the Sales Team Leader, your key objective will be to deliver revenue growth across your geographic territory. In this exciting role, you will focus on establishing and activating vape accounts and convenience stores to accelerate and optimise category performance. Working hours : 9.00am to 5.30pm Location: Remote - 1 day working from home with 4 days on the road Salary: up to £34,000 per annum (dependent on experience) + uncapped commission + car allowance + benefits Key Responsibilities Strategic Growth Develop and implement effective regional sales strategies to increase revenue and grow the customer base. Ensure in-store product placement, visibility, and merchandising in line with brand guidelines. Identify and pursue new business opportunities, guiding them through the sales cycle. Set account-specific goals and devise strategies to achieve them. Client Relationships Build and maintain strong, long-term relationships with clients. Proactively retain and nurture client accounts through regular communication and support. Plan, organise, and manage promotional activities to drive sales growth and enhance client engagement. Market Analysis Monitor and report on market trends, competitor activity, and industry developments. Provide feedback on potential new products and suggest adjustments to existing product ranges based on customer insights. Collaboration Work cross-functionally with internal teams to ensure excellent client service and account support. Collaborate with retailers on planograms, merchandising, and promotional displays to maximise in-store sales. Execute initiatives in accordance with agreed plans. Reporting Prepare and present detailed sales reports, forecasts, and market analyses to senior management. Requirements: Retail Industry Knowledge: Strong understanding of the independent retail environment and the ability to influence decision-makers in a competitive market. Communication: Excellent verbal and written communication skills, with the ability to engage clients from diverse backgrounds. Organisation & Time Management: Capable of managing multiple accounts and deadlines, both on- and off-site. Technical Skills: Proficient in spreadsheets and essential computer applications. Sales Drive & Motivation: Target-driven, self-motivated, and able to maintain focus on goals. Presentation Confidence: Ability to confidently present proposals, data, and ideas to retail owners and decision-makers. Resilience & Continuous Improvement: Thrives in a dynamic environment, constantly seeking opportunities to improve processes and outcomes. Collaborative Mindset: Builds productive relationships internally and externally. Problem Solving: Able to think quickly and effectively resolve challenges. Next Steps: Shortlisted candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Jun 10, 2026
Full time
Kenny Recruit is working with a fast growing UK distribution business operating within convenience and vape sectors to find an ambitious Territory Account Manager to support continued national expansion. Our client partners with independent retailers and convenience stores, supplying a broad and evolving portfolio of high-demand consumer products, with a particular focus on vape products. Known for strong retail relationships, category expertise, and rapid growth, the business offers an agile, performance-driven sales environment. This opportunity is ideal for a commercially minded field sales professional who enjoys autonomy, relationship-building, and delivering measurable revenue growth across a defined territory. The ideal candidate will have experience selling into convenience stores; previous vape sales experience would be a strong advantage. Reporting directly to the Sales Team Leader, your key objective will be to deliver revenue growth across your geographic territory. In this exciting role, you will focus on establishing and activating vape accounts and convenience stores to accelerate and optimise category performance. Working hours : 9.00am to 5.30pm Location: Remote - 1 day working from home with 4 days on the road Salary: up to £34,000 per annum (dependent on experience) + uncapped commission + car allowance + benefits Key Responsibilities Strategic Growth Develop and implement effective regional sales strategies to increase revenue and grow the customer base. Ensure in-store product placement, visibility, and merchandising in line with brand guidelines. Identify and pursue new business opportunities, guiding them through the sales cycle. Set account-specific goals and devise strategies to achieve them. Client Relationships Build and maintain strong, long-term relationships with clients. Proactively retain and nurture client accounts through regular communication and support. Plan, organise, and manage promotional activities to drive sales growth and enhance client engagement. Market Analysis Monitor and report on market trends, competitor activity, and industry developments. Provide feedback on potential new products and suggest adjustments to existing product ranges based on customer insights. Collaboration Work cross-functionally with internal teams to ensure excellent client service and account support. Collaborate with retailers on planograms, merchandising, and promotional displays to maximise in-store sales. Execute initiatives in accordance with agreed plans. Reporting Prepare and present detailed sales reports, forecasts, and market analyses to senior management. Requirements: Retail Industry Knowledge: Strong understanding of the independent retail environment and the ability to influence decision-makers in a competitive market. Communication: Excellent verbal and written communication skills, with the ability to engage clients from diverse backgrounds. Organisation & Time Management: Capable of managing multiple accounts and deadlines, both on- and off-site. Technical Skills: Proficient in spreadsheets and essential computer applications. Sales Drive & Motivation: Target-driven, self-motivated, and able to maintain focus on goals. Presentation Confidence: Ability to confidently present proposals, data, and ideas to retail owners and decision-makers. Resilience & Continuous Improvement: Thrives in a dynamic environment, constantly seeking opportunities to improve processes and outcomes. Collaborative Mindset: Builds productive relationships internally and externally. Problem Solving: Able to think quickly and effectively resolve challenges. Next Steps: Shortlisted candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Quality Manager - Aerospace Manufacturing An exciting opportunity for an experienced Quality Manager to join a growing precision engineering business. Ideal for candidates with experience in aerospace manufacturing, AS9100, NADCAP, quality assurance, compliance, continuous improvement, audit management, and regulated manufacturing environments. If you've also worked in the following roles, we'd also like to hear from you: Manufacturing Quality Manager, AS9100 Quality Manager, Aerospace Quality Engineer, Quality Assurance Manager, Senior Quality Engineer SALARY: £50,000 per annum + Benefits LOCATION: Liverpool, Merseyside, North West England(L3) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8:00am - 4:30pm, Friday 8:00am - 3:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Quality Manager to join a well-established aerospace engineering and precision manufacturing organisation supporting global aerospace and defence customers. As a Quality Manager you will lead the site quality function, ensuring compliance with AS9100, NADCAP, customer specifications, quality assurance standards, and continuous improvement initiatives across manufacturing operations and surface treatment processes. The successful Quality Manager will work closely with operational teams, auditors, and customers to drive quality performance, maintain regulatory compliance, improve manufacturing processes, and support operational excellence within a highly regulated engineering environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Quality Manager include: Lead Quality Operations: Manage and develop the Quality team while promoting accountability, collaboration, and continuous improvement across the business Maintain Compliance Standards: Ensure full compliance with AS9100, NADCAP, customer specifications, and internal quality assurance procedures Manage Audits: Coordinate internal, external, customer, and regulatory audits while implementing effective corrective and preventive actions Drive Continuous Improvement: Identify opportunities to improve manufacturing quality systems, operational processes, and overall business performance Manage Customer Relationships: Handle NCRs, concessions, technical queries, and customer quality concerns professionally and effectively Analyse Quality Data: Monitor quality performance metrics and provide reports, insights, and recommendations to senior leadership teams Control Documentation: Maintain accurate quality procedures, controlled documentation, records, and compliance systems Support Operational Excellence: Collaborate with engineering, production, and operational teams to improve quality standards and customer satisfaction CANDIDATE REQUIREMENTS Previous experience in a Quality Manager, Manufacturing Quality Manager, or senior quality leadership role within aerospace manufacturing or regulated engineering environments Strong working knowledge of AS9100, NADCAP, quality assurance systems, and manufacturing compliance standards Experience managing customer, regulatory, and third-party audits within aerospace or precision engineering sectors Experience driving continuous improvement initiatives within manufacturing or engineering operations A proactive and practical approach to identifying, investigating, and resolving quality issues Excellent communication and stakeholder management skills with the ability to build strong cross-functional relationships Experience within chemical processing, surface treatments, or precision engineering environments would be advantageous BENEFITS Early finish every Friday Life Assurance Free onsite parking Supportive and collaborative working environment Career development opportunities within the wider organisation Opportunity to play a key leadership role within a respected aerospace engineering business HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14750 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Liverpool, Merseyside, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Jun 10, 2026
Full time
Quality Manager - Aerospace Manufacturing An exciting opportunity for an experienced Quality Manager to join a growing precision engineering business. Ideal for candidates with experience in aerospace manufacturing, AS9100, NADCAP, quality assurance, compliance, continuous improvement, audit management, and regulated manufacturing environments. If you've also worked in the following roles, we'd also like to hear from you: Manufacturing Quality Manager, AS9100 Quality Manager, Aerospace Quality Engineer, Quality Assurance Manager, Senior Quality Engineer SALARY: £50,000 per annum + Benefits LOCATION: Liverpool, Merseyside, North West England(L3) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8:00am - 4:30pm, Friday 8:00am - 3:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Quality Manager to join a well-established aerospace engineering and precision manufacturing organisation supporting global aerospace and defence customers. As a Quality Manager you will lead the site quality function, ensuring compliance with AS9100, NADCAP, customer specifications, quality assurance standards, and continuous improvement initiatives across manufacturing operations and surface treatment processes. The successful Quality Manager will work closely with operational teams, auditors, and customers to drive quality performance, maintain regulatory compliance, improve manufacturing processes, and support operational excellence within a highly regulated engineering environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Quality Manager include: Lead Quality Operations: Manage and develop the Quality team while promoting accountability, collaboration, and continuous improvement across the business Maintain Compliance Standards: Ensure full compliance with AS9100, NADCAP, customer specifications, and internal quality assurance procedures Manage Audits: Coordinate internal, external, customer, and regulatory audits while implementing effective corrective and preventive actions Drive Continuous Improvement: Identify opportunities to improve manufacturing quality systems, operational processes, and overall business performance Manage Customer Relationships: Handle NCRs, concessions, technical queries, and customer quality concerns professionally and effectively Analyse Quality Data: Monitor quality performance metrics and provide reports, insights, and recommendations to senior leadership teams Control Documentation: Maintain accurate quality procedures, controlled documentation, records, and compliance systems Support Operational Excellence: Collaborate with engineering, production, and operational teams to improve quality standards and customer satisfaction CANDIDATE REQUIREMENTS Previous experience in a Quality Manager, Manufacturing Quality Manager, or senior quality leadership role within aerospace manufacturing or regulated engineering environments Strong working knowledge of AS9100, NADCAP, quality assurance systems, and manufacturing compliance standards Experience managing customer, regulatory, and third-party audits within aerospace or precision engineering sectors Experience driving continuous improvement initiatives within manufacturing or engineering operations A proactive and practical approach to identifying, investigating, and resolving quality issues Excellent communication and stakeholder management skills with the ability to build strong cross-functional relationships Experience within chemical processing, surface treatments, or precision engineering environments would be advantageous BENEFITS Early finish every Friday Life Assurance Free onsite parking Supportive and collaborative working environment Career development opportunities within the wider organisation Opportunity to play a key leadership role within a respected aerospace engineering business HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14750 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Liverpool, Merseyside, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Senior Business Development Manager Salary: Circa £65,000 £70,000 per annum OTE: Circa £75,000 £80,000 Location: Warwick Contract: Permanent Hours: Monday to Thursday, 7:30am 4:15pm and Friday, 7:30am 2:45pm Role Summary We are recruiting for a Senior Business Development Manager to drive new business growth across technical industrial markets, with a focus on motion control, power transmission, automation, machinery upgrades and engineered solutions. This is a customer-facing technical sales role suited to someone who can understand industrial machinery, customer processes and application challenges, then recommend suitable products, upgrades or project-based solutions. The role would suit someone with experience selling into manufacturing, OEMs, machine builders, maintenance teams or industrial end users. Role & Responsibilities Drive new business growth across key accounts, target customers and strategic opportunities. Visit customer sites to understand machinery, processes, downtime issues and upgrade requirements. Identify opportunities across motion control, power transmission, automation, safety systems, web handling, tension control and machinery upgrades. Recommend suitable technical products or engineered solutions based on customer requirements. Present solutions to end users, OEMs and senior stakeholders, explaining technical and commercial benefits. Build long-term relationships with engineering, maintenance, production and procurement teams. Work closely with internal engineering teams to shape customer-specific solutions. Manage the sales pipeline, supporting accurate forecasting, margin control and commercial planning. Key Skills & Experience The Senior Business Development Manager will need a strong background in external sales, business development or key account management within a technical, engineering or industrial environment. Experience selling technical products, engineered solutions, machinery upgrades or industrial components. Technical understanding of areas such as motors, drives, gearboxes, geared motors, brakes, clutches, linear motion, sensors, safety products, web handling or tension control. Ability to understand customer processes and identify opportunities to improve performance, reliability, safety or efficiency. Confident engaging with engineers, maintenance teams, production managers, procurement and senior decision-makers. Strong commercial awareness across pricing, margin, pipeline management and sales forecasting. Able to work closely with engineering teams to develop the right technical and commercial solution. Experience selling into manufacturing, automation, machinery, converting, packaging, printing or wider industrial markets would be advantageous. Ambition and capability to progress into a future Sales Director-level position. Candidate Profile This Senior Business Development Manager role will suit someone already performing successfully in technical external sales or business development who is ready to step into a more senior, strategic position. You will be commercially driven, technically credible and confident in front of customers, with the ability to understand machinery applications, identify improvement opportunities and recommend the right solution. This is an excellent opportunity for a Senior Business Development Manager looking for a clear route towards future senior leadership.
Jun 10, 2026
Full time
Senior Business Development Manager Salary: Circa £65,000 £70,000 per annum OTE: Circa £75,000 £80,000 Location: Warwick Contract: Permanent Hours: Monday to Thursday, 7:30am 4:15pm and Friday, 7:30am 2:45pm Role Summary We are recruiting for a Senior Business Development Manager to drive new business growth across technical industrial markets, with a focus on motion control, power transmission, automation, machinery upgrades and engineered solutions. This is a customer-facing technical sales role suited to someone who can understand industrial machinery, customer processes and application challenges, then recommend suitable products, upgrades or project-based solutions. The role would suit someone with experience selling into manufacturing, OEMs, machine builders, maintenance teams or industrial end users. Role & Responsibilities Drive new business growth across key accounts, target customers and strategic opportunities. Visit customer sites to understand machinery, processes, downtime issues and upgrade requirements. Identify opportunities across motion control, power transmission, automation, safety systems, web handling, tension control and machinery upgrades. Recommend suitable technical products or engineered solutions based on customer requirements. Present solutions to end users, OEMs and senior stakeholders, explaining technical and commercial benefits. Build long-term relationships with engineering, maintenance, production and procurement teams. Work closely with internal engineering teams to shape customer-specific solutions. Manage the sales pipeline, supporting accurate forecasting, margin control and commercial planning. Key Skills & Experience The Senior Business Development Manager will need a strong background in external sales, business development or key account management within a technical, engineering or industrial environment. Experience selling technical products, engineered solutions, machinery upgrades or industrial components. Technical understanding of areas such as motors, drives, gearboxes, geared motors, brakes, clutches, linear motion, sensors, safety products, web handling or tension control. Ability to understand customer processes and identify opportunities to improve performance, reliability, safety or efficiency. Confident engaging with engineers, maintenance teams, production managers, procurement and senior decision-makers. Strong commercial awareness across pricing, margin, pipeline management and sales forecasting. Able to work closely with engineering teams to develop the right technical and commercial solution. Experience selling into manufacturing, automation, machinery, converting, packaging, printing or wider industrial markets would be advantageous. Ambition and capability to progress into a future Sales Director-level position. Candidate Profile This Senior Business Development Manager role will suit someone already performing successfully in technical external sales or business development who is ready to step into a more senior, strategic position. You will be commercially driven, technically credible and confident in front of customers, with the ability to understand machinery applications, identify improvement opportunities and recommend the right solution. This is an excellent opportunity for a Senior Business Development Manager looking for a clear route towards future senior leadership.
Job: Head of Capital Investment Location: London Job Type: Interim (Temporary) Day Rate: 650 per day We are seeking a Head of Capital Investment to direct and manage a significant national capital works program within a large housing provider. This role involves strategic oversight of the organisations large portfolio, ensuring the delivery of planned works aligns with the asset strategy and meets all compliance standards. Day-to-Day Responsibilities: Lead the development of an operating model that ensures optimal governance, program, and project management for the planned investment program. Establish and lead teams to deliver planned works nationally, ensuring the program supports ongoing improvements. Manage both internal and external contractors to ensure compliance with CDM regulations, financial control, and budget management. Provide regular progress updates and cash forecasts to the board. Ensure all programs are effectively managed and administered, achieving time, quality, health and safety, and customer experience requirements. Create and maintain a collaborative culture within the team, reflecting the organisation's values and vision. Required Skills & Qualifications: A minimum of 5 years' experience in commercial and construction sectors. Proven ability to manage large-scale budgets and forecasts with a strong analytical focus. Experience in managing Capital Programmes Excellent communication, presentation, and analytical skills. Demonstrated leadership skills with the ability to manage direct reports effectively. A proactive approach to problem-solving and a strong drive to deliver outstanding results. To apply for the Head of Capital Investment position, please submit your CV detailing your relevant experience.
Jun 10, 2026
Contractor
Job: Head of Capital Investment Location: London Job Type: Interim (Temporary) Day Rate: 650 per day We are seeking a Head of Capital Investment to direct and manage a significant national capital works program within a large housing provider. This role involves strategic oversight of the organisations large portfolio, ensuring the delivery of planned works aligns with the asset strategy and meets all compliance standards. Day-to-Day Responsibilities: Lead the development of an operating model that ensures optimal governance, program, and project management for the planned investment program. Establish and lead teams to deliver planned works nationally, ensuring the program supports ongoing improvements. Manage both internal and external contractors to ensure compliance with CDM regulations, financial control, and budget management. Provide regular progress updates and cash forecasts to the board. Ensure all programs are effectively managed and administered, achieving time, quality, health and safety, and customer experience requirements. Create and maintain a collaborative culture within the team, reflecting the organisation's values and vision. Required Skills & Qualifications: A minimum of 5 years' experience in commercial and construction sectors. Proven ability to manage large-scale budgets and forecasts with a strong analytical focus. Experience in managing Capital Programmes Excellent communication, presentation, and analytical skills. Demonstrated leadership skills with the ability to manage direct reports effectively. A proactive approach to problem-solving and a strong drive to deliver outstanding results. To apply for the Head of Capital Investment position, please submit your CV detailing your relevant experience.
Role: Contract Manager Location: Central London Salary: 65k-70k + Car Allowance Working Pattern: Hybrid We are working with a leading facilities management company seeking a highly capable Contract Manager to lead the delivery of a high-profile TFM London Schools contract, ensuring the provision of a first-class facilities management service. Job Overview This role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of operational performance, compliance, and customer satisfaction across the contract. Reporting into the Key Account Director, the Contract Manager will be accountable for operational delivery, team leadership, financial performance, and continuous improvement initiatives. The role requires a strong relationship-builder who can engage effectively with key stakeholders while driving service excellence and contract performance. The contract has a significant soft services element, with cleaning representing the largest service line. As such, candidates must demonstrate experience managing cleaning operations alongside a solid understanding of technical FM delivery, including planned preventative maintenance (PPMs) and engineering compliance. Key Responsibilities Ensure the efficient and effective management of integrated facilities operations across four sites, including planned and reactive maintenance of buildings, engineering systems, and assets. Lead the delivery of cleaning and other soft FM services in line with agreed standards and service level agreements. Act as the primary point of contact for the customer, building strong and lasting stakeholder relationships. Oversee the performance of onsite operational teams, including Cleaning Managers and Operations Managers. Ensure full compliance with health and safety legislation and promote a positive safety culture across the contract. Monitor the delivery of PPMs, statutory compliance activities, and technical service standards. Maintain accurate operational records, reporting, and documentation relating to maintenance activities and safe systems of work. Manage contract budgets, financial targets, and service level agreements in a commercially responsible manner. Drive continuous improvement initiatives to enhance service delivery, customer satisfaction, and contract performance. Manage customer queries, escalations, and complaints, ensuring timely and effective resolution. Person Specification Proven experience in a Contract Manager, Key Account Manager, or similar facilities management leadership role. Strong experience delivering services within a TFM environment. Demonstrable experience managing large-scale cleaning operations and wider soft FM services. Good technical understanding of engineering services, asset management, PPMs, and statutory compliance. Strong leadership and organisational skills, with the ability to manage multi-site operations and drive high performance. Excellent stakeholder management and communication skills. Commercially aware, with experience managing budgets, KPIs, and contractual performance. Strong knowledge of relevant health and safety legislation, regulations, and industry standards. Service-focused approach with a commitment to delivering exceptional customer outcomes.
Jun 10, 2026
Full time
Role: Contract Manager Location: Central London Salary: 65k-70k + Car Allowance Working Pattern: Hybrid We are working with a leading facilities management company seeking a highly capable Contract Manager to lead the delivery of a high-profile TFM London Schools contract, ensuring the provision of a first-class facilities management service. Job Overview This role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of operational performance, compliance, and customer satisfaction across the contract. Reporting into the Key Account Director, the Contract Manager will be accountable for operational delivery, team leadership, financial performance, and continuous improvement initiatives. The role requires a strong relationship-builder who can engage effectively with key stakeholders while driving service excellence and contract performance. The contract has a significant soft services element, with cleaning representing the largest service line. As such, candidates must demonstrate experience managing cleaning operations alongside a solid understanding of technical FM delivery, including planned preventative maintenance (PPMs) and engineering compliance. Key Responsibilities Ensure the efficient and effective management of integrated facilities operations across four sites, including planned and reactive maintenance of buildings, engineering systems, and assets. Lead the delivery of cleaning and other soft FM services in line with agreed standards and service level agreements. Act as the primary point of contact for the customer, building strong and lasting stakeholder relationships. Oversee the performance of onsite operational teams, including Cleaning Managers and Operations Managers. Ensure full compliance with health and safety legislation and promote a positive safety culture across the contract. Monitor the delivery of PPMs, statutory compliance activities, and technical service standards. Maintain accurate operational records, reporting, and documentation relating to maintenance activities and safe systems of work. Manage contract budgets, financial targets, and service level agreements in a commercially responsible manner. Drive continuous improvement initiatives to enhance service delivery, customer satisfaction, and contract performance. Manage customer queries, escalations, and complaints, ensuring timely and effective resolution. Person Specification Proven experience in a Contract Manager, Key Account Manager, or similar facilities management leadership role. Strong experience delivering services within a TFM environment. Demonstrable experience managing large-scale cleaning operations and wider soft FM services. Good technical understanding of engineering services, asset management, PPMs, and statutory compliance. Strong leadership and organisational skills, with the ability to manage multi-site operations and drive high performance. Excellent stakeholder management and communication skills. Commercially aware, with experience managing budgets, KPIs, and contractual performance. Strong knowledge of relevant health and safety legislation, regulations, and industry standards. Service-focused approach with a commitment to delivering exceptional customer outcomes.
Job title: Radar Mechanical Design Lead Location: Isle of Wight - Cowes - minimum 2 days onsite a week Salary: Up to £85,700 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: This is a senior mechanical engineering role focused on leading the design and development of complex mechanical systems for a cutting-edge technology demonstrator. The successful candidate will act as the mechanical design authority, ensuring robust, compliant solutions throughout the full engineering lifecycle. With strong expertise in structural design, thermal systems, or other key mechanical domains, they will guide both project-specific activities and support the broader engineering community with technical leadership and cross-functional collaboration. Core duties: Carry out detailed mechanical design and analysis activities to support the development of a complex new product Collaborate with cross-functional teams to ensure mechanical solutions align with overall system requirements Act as the Mechanical Design Authority, providing expert-level input across the full product lifecycle Apply subject matter expertise in key mechanical areas such as thermal management , structural integrity, or material selection Ensure design compliance with relevant industry standards, regulations, and internal processes Support design reviews, technical assessments, and the implementation of design changes as needed Essential skills: You'll have demonstrable subject matter expertise in at least one area of Mechanical Engineering (e.g. thermal systems, structures, CFD, FEA, or propulsion), with the ability to provide authoritative technical input You'll have proven experience in complex mechanical design, including the design, build, integration, and testing of advanced mechanical systems or products You'll have the ability to collate, interpret, and translate requirements into effective mechanical design solutions throughout the engineering lifecycle You'll have familiarity with modelling and simulation tools used for mechanical analysis , such as those assessing structural behaviour under static and dynamic loads You'll be comfortable working within engineering governance frameworks, ensuring compliance with relevant standards, processes, and best practices You'll ideally hold Chartered Engineer status or have equivalent experience and qualifications in a mechanical engineering discipline Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The NGRD Mechanical team: At BAE Systems, we are transforming radar technology by delivering world class products and next generation capabilities that keep the UK at the forefront of defence innovation. As a growing, forward looking business, we invest in talented people who are driven to push boundaries, make a tangible impact and turn advanced ideas into leading solutions. Our clear mission is to provide customers with the most capable radar systems while strengthening the UK's sovereign radar capability through close, collaborative partnerships. Based in Cowes, with easy access from Southampton, we offer a supportive, growth focused environment where careers are built, innovation thrives, and your future can truly take shape. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd June 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jun 10, 2026
Full time
Job title: Radar Mechanical Design Lead Location: Isle of Wight - Cowes - minimum 2 days onsite a week Salary: Up to £85,700 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: This is a senior mechanical engineering role focused on leading the design and development of complex mechanical systems for a cutting-edge technology demonstrator. The successful candidate will act as the mechanical design authority, ensuring robust, compliant solutions throughout the full engineering lifecycle. With strong expertise in structural design, thermal systems, or other key mechanical domains, they will guide both project-specific activities and support the broader engineering community with technical leadership and cross-functional collaboration. Core duties: Carry out detailed mechanical design and analysis activities to support the development of a complex new product Collaborate with cross-functional teams to ensure mechanical solutions align with overall system requirements Act as the Mechanical Design Authority, providing expert-level input across the full product lifecycle Apply subject matter expertise in key mechanical areas such as thermal management , structural integrity, or material selection Ensure design compliance with relevant industry standards, regulations, and internal processes Support design reviews, technical assessments, and the implementation of design changes as needed Essential skills: You'll have demonstrable subject matter expertise in at least one area of Mechanical Engineering (e.g. thermal systems, structures, CFD, FEA, or propulsion), with the ability to provide authoritative technical input You'll have proven experience in complex mechanical design, including the design, build, integration, and testing of advanced mechanical systems or products You'll have the ability to collate, interpret, and translate requirements into effective mechanical design solutions throughout the engineering lifecycle You'll have familiarity with modelling and simulation tools used for mechanical analysis , such as those assessing structural behaviour under static and dynamic loads You'll be comfortable working within engineering governance frameworks, ensuring compliance with relevant standards, processes, and best practices You'll ideally hold Chartered Engineer status or have equivalent experience and qualifications in a mechanical engineering discipline Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The NGRD Mechanical team: At BAE Systems, we are transforming radar technology by delivering world class products and next generation capabilities that keep the UK at the forefront of defence innovation. As a growing, forward looking business, we invest in talented people who are driven to push boundaries, make a tangible impact and turn advanced ideas into leading solutions. Our clear mission is to provide customers with the most capable radar systems while strengthening the UK's sovereign radar capability through close, collaborative partnerships. Based in Cowes, with easy access from Southampton, we offer a supportive, growth focused environment where careers are built, innovation thrives, and your future can truly take shape. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd June 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job purpose: Hozelock are currently recruiting for a National Sales Manager, who will lead and develop Hozelock s UK and Ireland field sales operation, driving revenue growth and delivering against agreed commercial targets. This role is responsible for managing, coaching and motivating a high-performing sales team, ensuring consistent execution of sales strategy, strong customer relationships, and alignment with wider business objectives. In addition to team leadership, the role will take direct accountability for key National Garden Centre accounts, overseeing strategic account management, commercial negotiations, and the delivery of annual trading plans and budgets. The successful candidate will play a critical role in shaping sales performance, strengthening customer partnerships, and ensuring the business continues to deliver exceptional service and sustainable growth across the market. Duties & Responsibilities: Build and maintain strong, profitable relationships with customers across your region Develop a strong knowledge of Hozelock products and market activity Identify and drive opportunities to grow sales within accounts and the wider region Ensure high standards of customer service, professionalism, and account management Manage forecasting and promotional planning to support business performance Complete all reporting, account planning, and administrative tasks accurately and on time Work within agreed budgets and follow company procedures and compliance requirements Lead, coach, and develop a high-performing field sales team Set clear objectives and monitor team performance to ensure targets are met Motivate and support team members to maximise individual and team performance Manage all aspects of people leadership, including performance management and development Provide guidance, training, and support to ensure consistent standards across the team Ensure effective communication between the sales team and wider business functions Attend trade shows, customer events, and industry networking opportunities Support wider team activity, including covering other territories where required Comply with all Health & Safety policies and responsibilities What are we looking for? Demonstrates strong drive and determination to achieve and exceed targets A confident and persuasive communicator, able to influence both internal and external stakeholders Creative and strategic thinker, capable of developing initiatives to drive business growth at both regional and national level Able to constructively challenge decisions while presenting well-reasoned alternative solutions Collaborative and supportive leader, able to motivate and develop team members to achieve shared objectives Excellent organisational and time management skills, with the ability to prioritise effectively Self-motivated, with the ability to work independently and lead by example Commercially aware, with the ability to consider wider business needs when making decisions Proven experience in territory or account management Previous management or leadership experience, with a track record of coaching and developing high-performing teams Strong account management, sales, and negotiation skills Proficient in Microsoft Office packages, particularly Excel and PowerPoint Experience within the Garden Centre or a related sector (desirable) What do we offer? Company car Annual bonus scheme Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Additional annual leave for long service Employee Assistance Programme Bike2Work scheme Staff shop (discounted) Discounted benefits hub Free onsite parking EV salary sacrifice scheme Hozelock is proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to providing an inclusive recruitment process. If you require any reasonable adjustments, please let us know.
Jun 10, 2026
Full time
About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job purpose: Hozelock are currently recruiting for a National Sales Manager, who will lead and develop Hozelock s UK and Ireland field sales operation, driving revenue growth and delivering against agreed commercial targets. This role is responsible for managing, coaching and motivating a high-performing sales team, ensuring consistent execution of sales strategy, strong customer relationships, and alignment with wider business objectives. In addition to team leadership, the role will take direct accountability for key National Garden Centre accounts, overseeing strategic account management, commercial negotiations, and the delivery of annual trading plans and budgets. The successful candidate will play a critical role in shaping sales performance, strengthening customer partnerships, and ensuring the business continues to deliver exceptional service and sustainable growth across the market. Duties & Responsibilities: Build and maintain strong, profitable relationships with customers across your region Develop a strong knowledge of Hozelock products and market activity Identify and drive opportunities to grow sales within accounts and the wider region Ensure high standards of customer service, professionalism, and account management Manage forecasting and promotional planning to support business performance Complete all reporting, account planning, and administrative tasks accurately and on time Work within agreed budgets and follow company procedures and compliance requirements Lead, coach, and develop a high-performing field sales team Set clear objectives and monitor team performance to ensure targets are met Motivate and support team members to maximise individual and team performance Manage all aspects of people leadership, including performance management and development Provide guidance, training, and support to ensure consistent standards across the team Ensure effective communication between the sales team and wider business functions Attend trade shows, customer events, and industry networking opportunities Support wider team activity, including covering other territories where required Comply with all Health & Safety policies and responsibilities What are we looking for? Demonstrates strong drive and determination to achieve and exceed targets A confident and persuasive communicator, able to influence both internal and external stakeholders Creative and strategic thinker, capable of developing initiatives to drive business growth at both regional and national level Able to constructively challenge decisions while presenting well-reasoned alternative solutions Collaborative and supportive leader, able to motivate and develop team members to achieve shared objectives Excellent organisational and time management skills, with the ability to prioritise effectively Self-motivated, with the ability to work independently and lead by example Commercially aware, with the ability to consider wider business needs when making decisions Proven experience in territory or account management Previous management or leadership experience, with a track record of coaching and developing high-performing teams Strong account management, sales, and negotiation skills Proficient in Microsoft Office packages, particularly Excel and PowerPoint Experience within the Garden Centre or a related sector (desirable) What do we offer? Company car Annual bonus scheme Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Additional annual leave for long service Employee Assistance Programme Bike2Work scheme Staff shop (discounted) Discounted benefits hub Free onsite parking EV salary sacrifice scheme Hozelock is proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to providing an inclusive recruitment process. If you require any reasonable adjustments, please let us know.
Sales Executive (Wholesale Accounts & Commercial Support) An exciting opportunity for a Sales Executive to join the team of global Beauty Consumer Goods Company located in Basingstoke. Starting Salary 35,000- 40,000 Hybrid Basingstoke Head office / 3 days in the office 2 WFH Excellent benefits, stunning offices, exciting brands, and progression opportunities! The Sales Executive will play a pivotal role in supporting the growth of my clients Beauty products, through the management of wholesale accounts, commercial administration, and cross-functional project delivery. The role will act as a key link between Sales, E-commerce, Marketing, Finance, and external customers, ensuring excellent execution of commercial plans and operational excellence across the business. This position offers a blend of account management, commercial administration, and project coordination. Providing an excellent opportunity to develop broad commercial experience within a market-leading beauty business while working closely with senior leadership and key functional teams. Key Responsibilities Wholesale Account Management Manage day-to-day relationships with assigned wholesale customers. Support account growth through effective sales planning and execution. Monitor sales performance, stock availability, and customer forecasts. Prepare customer presentations, promotional proposals, and business reviews. Ensure customer pricing, terms, and product information are accurately maintained. Identify opportunities to increase distribution, sales, and profitability. Commercial Administration Provide administrative support to the Commercial Team. Maintain sales reports, trackers, and support with forecasting tools. Coordinate customer promotional calendars and trade plans. Manage new line forms, product set-up documentation, and customer portals. Support the preparation of monthly, quarterly, and annual business reviews. Assist with demand forecasting and stock allocation activities with the Commercial team. Project Management Support Work closely with the Commercial Manager, E-Com & Marketing on strategic business projects. Coordinate cross-functional initiatives to improve processes and performance. Support new product launches and commercial activation plans. Track project timelines, actions, and deliverables. Assist with business analysis and presentation development. Skills & Experience Essential Experience in a sales, account management, or commercial support role. Strong organisational and administrative skills. Excellent communication and relationship-building abilities. Strong numerical and analytical capability. Advanced Microsoft Excel and PowerPoint skills. Ability to manage multiple priorities in a fast-paced environment. Commercial awareness and attention to detail. Desirable Experience within consumer goods, beauty, retail or FMCG sectors. Knowledge of UK wholesale and retail channels. Experience working with cross-functional teams. Familiarity with sales reporting and forecasting systems. Personal Attributes Proactive and self-motivated. Highly organised with excellent attention to detail. Positive, collaborative team player. Commercially minded and results focused. Comfortable working across multiple stakeholders and projects. Adaptable and eager to learn. Please apply / get in touch to hear more! TJEXE
Jun 10, 2026
Full time
Sales Executive (Wholesale Accounts & Commercial Support) An exciting opportunity for a Sales Executive to join the team of global Beauty Consumer Goods Company located in Basingstoke. Starting Salary 35,000- 40,000 Hybrid Basingstoke Head office / 3 days in the office 2 WFH Excellent benefits, stunning offices, exciting brands, and progression opportunities! The Sales Executive will play a pivotal role in supporting the growth of my clients Beauty products, through the management of wholesale accounts, commercial administration, and cross-functional project delivery. The role will act as a key link between Sales, E-commerce, Marketing, Finance, and external customers, ensuring excellent execution of commercial plans and operational excellence across the business. This position offers a blend of account management, commercial administration, and project coordination. Providing an excellent opportunity to develop broad commercial experience within a market-leading beauty business while working closely with senior leadership and key functional teams. Key Responsibilities Wholesale Account Management Manage day-to-day relationships with assigned wholesale customers. Support account growth through effective sales planning and execution. Monitor sales performance, stock availability, and customer forecasts. Prepare customer presentations, promotional proposals, and business reviews. Ensure customer pricing, terms, and product information are accurately maintained. Identify opportunities to increase distribution, sales, and profitability. Commercial Administration Provide administrative support to the Commercial Team. Maintain sales reports, trackers, and support with forecasting tools. Coordinate customer promotional calendars and trade plans. Manage new line forms, product set-up documentation, and customer portals. Support the preparation of monthly, quarterly, and annual business reviews. Assist with demand forecasting and stock allocation activities with the Commercial team. Project Management Support Work closely with the Commercial Manager, E-Com & Marketing on strategic business projects. Coordinate cross-functional initiatives to improve processes and performance. Support new product launches and commercial activation plans. Track project timelines, actions, and deliverables. Assist with business analysis and presentation development. Skills & Experience Essential Experience in a sales, account management, or commercial support role. Strong organisational and administrative skills. Excellent communication and relationship-building abilities. Strong numerical and analytical capability. Advanced Microsoft Excel and PowerPoint skills. Ability to manage multiple priorities in a fast-paced environment. Commercial awareness and attention to detail. Desirable Experience within consumer goods, beauty, retail or FMCG sectors. Knowledge of UK wholesale and retail channels. Experience working with cross-functional teams. Familiarity with sales reporting and forecasting systems. Personal Attributes Proactive and self-motivated. Highly organised with excellent attention to detail. Positive, collaborative team player. Commercially minded and results focused. Comfortable working across multiple stakeholders and projects. Adaptable and eager to learn. Please apply / get in touch to hear more! TJEXE
Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: - Mindful Employer - championing mental health and wellbeing - Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities - Menopause Friendly accredited - supporting every stage of life - Armed Forces Covenant signatory - honouring those who serve - Armed Forces Defence employer recognition scheme - Supporting those who serve - Great Places to Work 2024/25 - fostering an engaging and positive workplace culture - Best Place to Work for Development - proud to be investing in people's future - Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.
Jun 10, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: - Mindful Employer - championing mental health and wellbeing - Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities - Menopause Friendly accredited - supporting every stage of life - Armed Forces Covenant signatory - honouring those who serve - Armed Forces Defence employer recognition scheme - Supporting those who serve - Great Places to Work 2024/25 - fostering an engaging and positive workplace culture - Best Place to Work for Development - proud to be investing in people's future - Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.
Our client is seeking a motivated and experienced permanent Team Leader to join their production environment, in the Enfield area. Key Responsibilities: Manage and maintain information systems to support performance tracking and reporting of KPIs, including labour efficiency and stock control. Ensure all team members are competent in their roles by conducting regular assessments and competency reviews. Lead your shift in executing the production plan safely, on schedule, and in full, maintaining high food safety standards, minimizing waste, and achieving optimal yield. Monitor and report on yield, quality, volume, and cycle time, highlighting both successes and areas for improvement. Maintain clean, safe, and well-organised work areas, upholding excellent housekeeping standards Preferred Experience: Previous experience in the food industry. Demonstrable team leadership experience managing teams of 5 or more. Level 3 Food and Drink Technical Operator qualification or equivalent experience. Level 2 Food Hygiene certification or equivalent. Level 2 HACCP and Level 2 Health & Safety certifications. Desired Skills & Attributes: Thrives in a fast-paced production environment. Strong communication skills with the ability to inspire and support your team. Proactive, adaptable, and supportive of continuous improvement and change initiatives. Customer-focused, delivering consistent high-quality results. Builds a collaborative, motivated team through empathy, coaching, and strong leadership. Shifts are Monday to Friday, 7am to 4pm and Saturday 7am to 1pm.
Jun 10, 2026
Full time
Our client is seeking a motivated and experienced permanent Team Leader to join their production environment, in the Enfield area. Key Responsibilities: Manage and maintain information systems to support performance tracking and reporting of KPIs, including labour efficiency and stock control. Ensure all team members are competent in their roles by conducting regular assessments and competency reviews. Lead your shift in executing the production plan safely, on schedule, and in full, maintaining high food safety standards, minimizing waste, and achieving optimal yield. Monitor and report on yield, quality, volume, and cycle time, highlighting both successes and areas for improvement. Maintain clean, safe, and well-organised work areas, upholding excellent housekeeping standards Preferred Experience: Previous experience in the food industry. Demonstrable team leadership experience managing teams of 5 or more. Level 3 Food and Drink Technical Operator qualification or equivalent experience. Level 2 Food Hygiene certification or equivalent. Level 2 HACCP and Level 2 Health & Safety certifications. Desired Skills & Attributes: Thrives in a fast-paced production environment. Strong communication skills with the ability to inspire and support your team. Proactive, adaptable, and supportive of continuous improvement and change initiatives. Customer-focused, delivering consistent high-quality results. Builds a collaborative, motivated team through empathy, coaching, and strong leadership. Shifts are Monday to Friday, 7am to 4pm and Saturday 7am to 1pm.
The Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader. The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team. In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre. The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment. The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs. Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP. Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues. Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team. Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise manner Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claims Undertake recorded assessments where required Use IT software programmes to support clinical decision making when undertaking file-work and examinations Liaise with AC Manager and Team Performance Leaders to develop and embed best practices Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Director Audit and review cases and provide 'on the spot' feedback to new and tenured HCPs Provide Stage 3 training to new HCPs as required Provide classroom training to new HCPs as required Other ad hoc duties as required Acted as a registered healthcare practitioner nurse, physician, physiotherapist, occupational therapist in a CHDA assessment centre or equivalent Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively coach and mentor HCPs to improve / maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback Qualified to deliver Stage 3 training Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirements Flexible and adaptable Able to understand, anticipate and meet immediate and medium-term customer and client needs Able to collaborate effectively with others to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Jun 10, 2026
Full time
The Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader. The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team. In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre. The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment. The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs. Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP. Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues. Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team. Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise manner Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claims Undertake recorded assessments where required Use IT software programmes to support clinical decision making when undertaking file-work and examinations Liaise with AC Manager and Team Performance Leaders to develop and embed best practices Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Director Audit and review cases and provide 'on the spot' feedback to new and tenured HCPs Provide Stage 3 training to new HCPs as required Provide classroom training to new HCPs as required Other ad hoc duties as required Acted as a registered healthcare practitioner nurse, physician, physiotherapist, occupational therapist in a CHDA assessment centre or equivalent Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively coach and mentor HCPs to improve / maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback Qualified to deliver Stage 3 training Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirements Flexible and adaptable Able to understand, anticipate and meet immediate and medium-term customer and client needs Able to collaborate effectively with others to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
