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transformation officer
Penguin Recruitment
Principal Development Manager Officer
Penguin Recruitment
Job Title: Principal Development Management Officer Job Title:Salary: 58,000 - 65,000 per annum Hours: 35 hours per week Location: Barking, London Penguin Recruitment is delighted to be supporting a leading organisation in the appointment of an experienced Principal Development Management Officer to join a high-performing and fast-paced Development Management Team in one of London's most significant growth areas. This is an excellent opportunity for a motivated and commercially aware planning professional to contribute to a forward-thinking service recognised for delivering best-in-class performance. The successful candidate will demonstrate strong technical expertise, exceptional organisational skills, and a proactive, solutions-led approach, alongside a clear commitment to high-quality customer service. The Role Working within the Development Management function, you will play a key leadership role in delivering complex and high-profile planning projects. You will collaborate closely with senior colleagues across planning, transport, infrastructure, and design functions, as well as elected members and key stakeholders. Key Responsibilities Lead on a wide range of Development Management and Spatial Planning projects, including pre-application advice, planning applications, and appeals Manage complex major and strategic applications of regional and national significance Represent the organisation at hearings, public inquiries, and examinations Prepare and present high-quality reports and briefings to committees, elected members, and senior stakeholders Undertake robust planning assessments in line with the Local Plan, regional strategies, and national policy frameworks Manage a complex personal caseload while supporting workload distribution across the team Supervise and mentor junior staff, contributing to team development and performance Engage with developers, stakeholders, and the wider community to support high-quality development outcomes Provide expert advice on conservation, listed buildings, ecology, and tree preservation matters Deliver professional guidance to the public and stakeholders, including in challenging or sensitive situations About the Team The Planning function has undergone significant transformation, with a focus on delivering a commercially aware, efficient, and customer-focused service. The team operates in a dynamic environment, supporting ambitious regeneration and growth objectives. Candidate Requirements Essential Experience & Knowledge Degree in Town Planning (or related discipline) with eligibility for professional membership (e.g. RTPI), or working towards accreditation Strong working knowledge of planning legislation, policy, and practice Proven experience handling complex planning applications and major developments Experience mentoring or supporting junior staff Demonstrable ability to innovate and improve service delivery Understanding of how legislative and policy changes impact planning services Experience working in a high-pressure environment with competing priorities Strong IT skills, including use of standard office and planning systems Additional Information Competitive salary and benefits package, including 30 days annual leave and pension Hybrid working arrangements, with a minimum of two office days per week Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Jun 16, 2026
Full time
Job Title: Principal Development Management Officer Job Title:Salary: 58,000 - 65,000 per annum Hours: 35 hours per week Location: Barking, London Penguin Recruitment is delighted to be supporting a leading organisation in the appointment of an experienced Principal Development Management Officer to join a high-performing and fast-paced Development Management Team in one of London's most significant growth areas. This is an excellent opportunity for a motivated and commercially aware planning professional to contribute to a forward-thinking service recognised for delivering best-in-class performance. The successful candidate will demonstrate strong technical expertise, exceptional organisational skills, and a proactive, solutions-led approach, alongside a clear commitment to high-quality customer service. The Role Working within the Development Management function, you will play a key leadership role in delivering complex and high-profile planning projects. You will collaborate closely with senior colleagues across planning, transport, infrastructure, and design functions, as well as elected members and key stakeholders. Key Responsibilities Lead on a wide range of Development Management and Spatial Planning projects, including pre-application advice, planning applications, and appeals Manage complex major and strategic applications of regional and national significance Represent the organisation at hearings, public inquiries, and examinations Prepare and present high-quality reports and briefings to committees, elected members, and senior stakeholders Undertake robust planning assessments in line with the Local Plan, regional strategies, and national policy frameworks Manage a complex personal caseload while supporting workload distribution across the team Supervise and mentor junior staff, contributing to team development and performance Engage with developers, stakeholders, and the wider community to support high-quality development outcomes Provide expert advice on conservation, listed buildings, ecology, and tree preservation matters Deliver professional guidance to the public and stakeholders, including in challenging or sensitive situations About the Team The Planning function has undergone significant transformation, with a focus on delivering a commercially aware, efficient, and customer-focused service. The team operates in a dynamic environment, supporting ambitious regeneration and growth objectives. Candidate Requirements Essential Experience & Knowledge Degree in Town Planning (or related discipline) with eligibility for professional membership (e.g. RTPI), or working towards accreditation Strong working knowledge of planning legislation, policy, and practice Proven experience handling complex planning applications and major developments Experience mentoring or supporting junior staff Demonstrable ability to innovate and improve service delivery Understanding of how legislative and policy changes impact planning services Experience working in a high-pressure environment with competing priorities Strong IT skills, including use of standard office and planning systems Additional Information Competitive salary and benefits package, including 30 days annual leave and pension Hybrid working arrangements, with a minimum of two office days per week Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Hays Senior Finance
Finance Lead
Hays Senior Finance Alloa, Clackmannanshire
Your new company Hays aredelighted to be partnering exclusively once again with Clackmannanshire Councilto recruit a Finance Lead to support the Transformation Through Collaboration(TTC) Programme. This landmark initiative brings together Clackmannanshire,Stirling and Falkirk Councils with a shared ambition to transform publicservice delivery, unlock efficiencies and create sustainable, long-term valuefor communities across the Forth Valley. This is a uniqueopportunity to join a high-profile, multi-authority transformation programme atan exciting stage of development, where innovation, collaboration andevidence-based decision-making are central to shaping future service provision. Your new role As Finance Lead,you will play a pivotal role at the centre of this ambitious programme,providing strategic financial insight, governance and oversight across multipleworkstreams. Reporting directly to the Chief Finance Officer, you will operatewith a high degree of autonomy while working collaboratively with stakeholdersacross three local authorities and a wide range of service areas. You will beresponsible for establishing robust financial frameworks that underpinprogramme delivery, ensuring that financial assumptions are sound, transparentand appropriately challenged. In this role, you will develop and implement costmodels for new and evolving service delivery approaches, while providinghigh-quality financial reporting to the TTC Board to enable informeddecision-making. A key focus will be on tracking financial benefits,identifying risks and maintaining financial integrity across all programmeactivities. Working closelywith service leads and governance teams, you will ensure that all financialinformation is accurate, timely and aligned to strategic objectives. Your inputwill be critical in supporting the development of cost and benefit-sharingmodels, enabling the programme to deliver scalable, sustainable and equitableoutcomes for the region. What you'll need to succeed To succeed inthis role, you will bring strong experience in financial management, reportingand governance, with the ability to provide clear, insightful analysis tosupport strategic decision-making. You will have proven experience ofdeveloping financial models and challenging assumptions constructively,alongside the ability to work effectively across complex, multi-stakeholderenvironments. You will be aconfident communicator with the ability to influence senior stakeholders,building strong relationships across service areas while maintaining a focus ontransparency, accountability and delivering value. A collaborative andproactive mindset will be essential, as will a genuine enthusiasm forcontributing to a large-scale transformation programme that delivers meaningfuloutcomes for communities. What you'll get in return In return, youwill receive a competitive salary, alongside a flexible 35-hour working weekand a hybrid working model with two days based in office. The role offersaccess to a generous benefits package, including membership of the LocalGovernment Pension Scheme with a significant employer contribution of around19%, annual leave of 29 days plus public holidays with additional entitlementbased on service, and a range of salary sacrifice schemes and wellbeing supportinitiatives. Above all, thisposition offers the opportunity to be part of a high-impact transformationprogramme, providing genuine influence over how public services are shaped anddelivered across multiple councils. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Contractor
Your new company Hays aredelighted to be partnering exclusively once again with Clackmannanshire Councilto recruit a Finance Lead to support the Transformation Through Collaboration(TTC) Programme. This landmark initiative brings together Clackmannanshire,Stirling and Falkirk Councils with a shared ambition to transform publicservice delivery, unlock efficiencies and create sustainable, long-term valuefor communities across the Forth Valley. This is a uniqueopportunity to join a high-profile, multi-authority transformation programme atan exciting stage of development, where innovation, collaboration andevidence-based decision-making are central to shaping future service provision. Your new role As Finance Lead,you will play a pivotal role at the centre of this ambitious programme,providing strategic financial insight, governance and oversight across multipleworkstreams. Reporting directly to the Chief Finance Officer, you will operatewith a high degree of autonomy while working collaboratively with stakeholdersacross three local authorities and a wide range of service areas. You will beresponsible for establishing robust financial frameworks that underpinprogramme delivery, ensuring that financial assumptions are sound, transparentand appropriately challenged. In this role, you will develop and implement costmodels for new and evolving service delivery approaches, while providinghigh-quality financial reporting to the TTC Board to enable informeddecision-making. A key focus will be on tracking financial benefits,identifying risks and maintaining financial integrity across all programmeactivities. Working closelywith service leads and governance teams, you will ensure that all financialinformation is accurate, timely and aligned to strategic objectives. Your inputwill be critical in supporting the development of cost and benefit-sharingmodels, enabling the programme to deliver scalable, sustainable and equitableoutcomes for the region. What you'll need to succeed To succeed inthis role, you will bring strong experience in financial management, reportingand governance, with the ability to provide clear, insightful analysis tosupport strategic decision-making. You will have proven experience ofdeveloping financial models and challenging assumptions constructively,alongside the ability to work effectively across complex, multi-stakeholderenvironments. You will be aconfident communicator with the ability to influence senior stakeholders,building strong relationships across service areas while maintaining a focus ontransparency, accountability and delivering value. A collaborative andproactive mindset will be essential, as will a genuine enthusiasm forcontributing to a large-scale transformation programme that delivers meaningfuloutcomes for communities. What you'll get in return In return, youwill receive a competitive salary, alongside a flexible 35-hour working weekand a hybrid working model with two days based in office. The role offersaccess to a generous benefits package, including membership of the LocalGovernment Pension Scheme with a significant employer contribution of around19%, annual leave of 29 days plus public holidays with additional entitlementbased on service, and a range of salary sacrifice schemes and wellbeing supportinitiatives. Above all, thisposition offers the opportunity to be part of a high-impact transformationprogramme, providing genuine influence over how public services are shaped anddelivered across multiple councils. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hoop Recruitment
Hr Advisor
Hoop Recruitment City, Cardiff
Location: Cardiff Gate (Hybrid Working) Rate: 21.44 - 24.22 per hour Hours: 35 hours per week Duration: Contract until October 2026 Hoop Professional Services & HR are delighted to be supporting a well-established national organisation in the recruitment of an Interim HR Advisor. This is an excellent opportunity to join a busy and supportive People team during a significant period of organisational change. Working closely with People Business Partners and managers across the organisation, you will play a key role in supporting employee relations activity, consultation processes and wider people initiatives. This role offers a unique opportunity to gain exposure to large-scale organisational change, consultation activity and complex employee relations matters within a highly collaborative environment. The Role Key responsibilities will include: Providing HR advice and guidance to managers and employees Supporting employee relations matters including disciplinary, grievance, absence and performance cases Assisting with organisational change and consultation activity Preparing consultation documentation and employee correspondence Supporting managers through people processes and policy application Maintaining accurate HR records and systems Producing HR reports and workforce data Contributing to wider People and Organisational Development projects About You We are keen to hear from individuals with experience in: HR Adviser, People Adviser or HR Officer roles Employee relations case management Generalist HR support Stakeholder engagement and relationship building Organisational change, consultation activity or restructuring (desirable) You will be a proactive and organised HR professional who enjoys working in a fast-paced environment and building strong relationships with stakeholders. Experience within a unionised environment would be advantageous but is not essential. What's on Offer? Hybrid working arrangement (typically 2 days per week in the office) 35-hour working week Opportunity to support a significant organisational change programme Exposure to complex employee relations and consultation activity Supportive and experienced People team Immediate start available This is a fantastic opportunity for an HR professional looking to further develop their experience within a large, values-led organisation undergoing an exciting period of transformation. Apply now!
Jun 16, 2026
Seasonal
Location: Cardiff Gate (Hybrid Working) Rate: 21.44 - 24.22 per hour Hours: 35 hours per week Duration: Contract until October 2026 Hoop Professional Services & HR are delighted to be supporting a well-established national organisation in the recruitment of an Interim HR Advisor. This is an excellent opportunity to join a busy and supportive People team during a significant period of organisational change. Working closely with People Business Partners and managers across the organisation, you will play a key role in supporting employee relations activity, consultation processes and wider people initiatives. This role offers a unique opportunity to gain exposure to large-scale organisational change, consultation activity and complex employee relations matters within a highly collaborative environment. The Role Key responsibilities will include: Providing HR advice and guidance to managers and employees Supporting employee relations matters including disciplinary, grievance, absence and performance cases Assisting with organisational change and consultation activity Preparing consultation documentation and employee correspondence Supporting managers through people processes and policy application Maintaining accurate HR records and systems Producing HR reports and workforce data Contributing to wider People and Organisational Development projects About You We are keen to hear from individuals with experience in: HR Adviser, People Adviser or HR Officer roles Employee relations case management Generalist HR support Stakeholder engagement and relationship building Organisational change, consultation activity or restructuring (desirable) You will be a proactive and organised HR professional who enjoys working in a fast-paced environment and building strong relationships with stakeholders. Experience within a unionised environment would be advantageous but is not essential. What's on Offer? Hybrid working arrangement (typically 2 days per week in the office) 35-hour working week Opportunity to support a significant organisational change programme Exposure to complex employee relations and consultation activity Supportive and experienced People team Immediate start available This is a fantastic opportunity for an HR professional looking to further develop their experience within a large, values-led organisation undergoing an exciting period of transformation. Apply now!
Lancaster University
Chief People Officer
Lancaster University Lancaster, Lancashire
Chief People Officer (CPO) Lancaster University Lancaster University is a leading global research institution, rooted in its local community and defined by academic excellence and a strong sense of purpose. Consistently ranked among the top universities in the UK and internationally, and recognised with a TEF Gold award for teaching excellence, Lancaster brings together world-class research and an outstanding student experience within a distinctive collegiate culture. With a turnover of c.£400m, 3,500 staff and more than 29,000 students, the University combines global reach with a close-knit, supportive academic community and a strong sense of regional and international impact. Our ambition is to be sustainable, academically excellent and recognised as one of the leading universities in the world. Our success is driven by our people, and as we continue to evolve in an increasingly complex higher education landscape, the CPO will be central to shaping a culture in which colleagues can thrive and perform at their best. To build on this strong foundation, we are seeking to appoint an outstanding CPO. Reporting to the Registrar, Secretary and Chief Operating Officer, and as a member of the Strategic Leadership Team, the CPO will play a crucial leadership role at a time of significant change for Lancaster and the wider higher education landscape, with staff experience at the heart of the University's priorities. The CPO will provide strategic leadership across the full people, organisational development and transformation agenda. Working closely with the Vice-Chancellor and senior leadership team, you will shape and deliver a progressive and forward-looking People and Culture Plan aligned to the University's priorities, ensuring Lancaster has the capability, culture and workforce profile required for long-term success. We are seeking a strategic and values-driven leader with experience operating at Executive or Board level in a complex organisation. You will bring a strong track record of leading large-scale organisational change, building high-performing teams, and delivering both strategic and operational excellence. You will be confident navigating employee relations and trade union engagement, and able to build trusted relationships and influence across a wide range of stakeholders. With excellent judgement, emotional intelligence and communication skills, you will be adept at operating in a collegial and intellectually dynamic environment. While experience in higher education is advantageous, we welcome candidates from related sectors who can demonstrate delivery of organisation-wide transformation and cultural change. This is an exceptional opportunity to join a globally recognised university at a pivotal moment, shaping the environment in which its people can thrive and enabling Lancaster to deliver its long-term vision. For further information, including details of how to apply, please visit: Closing date: Friday 26 June at 5.30pm Final interviews: Thursday 17 or Friday 18 September Lancaster University is committed to equality, diversity and inclusion and encourages applications from all sections of the community.
Jun 16, 2026
Full time
Chief People Officer (CPO) Lancaster University Lancaster University is a leading global research institution, rooted in its local community and defined by academic excellence and a strong sense of purpose. Consistently ranked among the top universities in the UK and internationally, and recognised with a TEF Gold award for teaching excellence, Lancaster brings together world-class research and an outstanding student experience within a distinctive collegiate culture. With a turnover of c.£400m, 3,500 staff and more than 29,000 students, the University combines global reach with a close-knit, supportive academic community and a strong sense of regional and international impact. Our ambition is to be sustainable, academically excellent and recognised as one of the leading universities in the world. Our success is driven by our people, and as we continue to evolve in an increasingly complex higher education landscape, the CPO will be central to shaping a culture in which colleagues can thrive and perform at their best. To build on this strong foundation, we are seeking to appoint an outstanding CPO. Reporting to the Registrar, Secretary and Chief Operating Officer, and as a member of the Strategic Leadership Team, the CPO will play a crucial leadership role at a time of significant change for Lancaster and the wider higher education landscape, with staff experience at the heart of the University's priorities. The CPO will provide strategic leadership across the full people, organisational development and transformation agenda. Working closely with the Vice-Chancellor and senior leadership team, you will shape and deliver a progressive and forward-looking People and Culture Plan aligned to the University's priorities, ensuring Lancaster has the capability, culture and workforce profile required for long-term success. We are seeking a strategic and values-driven leader with experience operating at Executive or Board level in a complex organisation. You will bring a strong track record of leading large-scale organisational change, building high-performing teams, and delivering both strategic and operational excellence. You will be confident navigating employee relations and trade union engagement, and able to build trusted relationships and influence across a wide range of stakeholders. With excellent judgement, emotional intelligence and communication skills, you will be adept at operating in a collegial and intellectually dynamic environment. While experience in higher education is advantageous, we welcome candidates from related sectors who can demonstrate delivery of organisation-wide transformation and cultural change. This is an exceptional opportunity to join a globally recognised university at a pivotal moment, shaping the environment in which its people can thrive and enabling Lancaster to deliver its long-term vision. For further information, including details of how to apply, please visit: Closing date: Friday 26 June at 5.30pm Final interviews: Thursday 17 or Friday 18 September Lancaster University is committed to equality, diversity and inclusion and encourages applications from all sections of the community.
THE SALISBURY DIOCESAN BOARD OF FINANCE
Regional Chief Technology Officer
THE SALISBURY DIOCESAN BOARD OF FINANCE
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities Working across the dioceses of Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry. This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance. Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month. You will be someone who: Has exceptional communication and translation skills, and able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Is a strategic yet pragmatic thinker; someone who sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value-adding solutions. Is a collaborative and emotionally intelligent leader, with the ability to build trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Is resilient and delivery-focused, proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Responsibilities Strategic Leadership: Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses. Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams. Process Mapping & Optimisation: Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate. Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows. AI & Responsible Innovation: Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery. Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits. Stakeholder Management & Engagement: Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers. Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner. Project & Change Management: Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover. Employ robust project management methodologies to ensure projects are delivered on time and within budget. Qualifications, Training & Experience: Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact. Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body. Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains. Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools. Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context. Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes. Competencies & Behavioural requirements: Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions. Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England's context, governance and ethos, navigating the environment with diplomacy and good judgement.
Jun 16, 2026
Seasonal
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities Working across the dioceses of Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry. This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance. Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month. You will be someone who: Has exceptional communication and translation skills, and able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Is a strategic yet pragmatic thinker; someone who sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value-adding solutions. Is a collaborative and emotionally intelligent leader, with the ability to build trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Is resilient and delivery-focused, proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Responsibilities Strategic Leadership: Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses. Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams. Process Mapping & Optimisation: Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate. Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows. AI & Responsible Innovation: Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery. Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits. Stakeholder Management & Engagement: Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers. Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner. Project & Change Management: Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover. Employ robust project management methodologies to ensure projects are delivered on time and within budget. Qualifications, Training & Experience: Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact. Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body. Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains. Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools. Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context. Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes. Competencies & Behavioural requirements: Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions. Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England's context, governance and ethos, navigating the environment with diplomacy and good judgement.
4Recruitment Services
Head of Quality and Assurance (Adults Commissioning)
4Recruitment Services Darlaston, West Midlands
Interim Head of Quality and Assurance (Adults Commissioning) Duration: Approximately 6 months Start Date: Immediate Working Pattern: 1 2 days per week on site Walsall. Rate and IR35 Negotiable The Opportunity This is a critical interim leadership opportunity to lead the redesign and delivery of Adult Social Care Quality Assurance function during a significant period of transition. The Client is moving from an outsourced quality assurance model back to an in-house service and requires an experienced leader to establish a robust, visible and effective approach to quality oversight across the adult social care provider market. The successful candidate will take ownership of: Reviewing and strengthening governance and oversight arrangements for quality assurance Leading the transition of the outsourced quality service back in-house, including workforce management implications and embedding a new operating structure Establishing a proactive and visible quality presence within the provider market, ensuring officers are equipped to undertake quality visits and respond effectively to emerging concerns Designing and embedding a refreshed quality assurance framework, including provider self-assessment processes and supporting technology solutions Providing clear oversight of risk across the care market, including escalation into safeguarding processes where appropriate Leading recruitment activity and capability development within the newly structured quality function Candidates will bring: Significant experience within adult social care quality assurance and provider oversight A strong track record of designing and implementing quality assurance frameworks Demonstrable transformation experience, including service redesign and workforce transition The credibility and leadership capability to influence senior stakeholders and lead cultural change The ability to operate at pace across both strategic and operational priorities To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 16, 2026
Contractor
Interim Head of Quality and Assurance (Adults Commissioning) Duration: Approximately 6 months Start Date: Immediate Working Pattern: 1 2 days per week on site Walsall. Rate and IR35 Negotiable The Opportunity This is a critical interim leadership opportunity to lead the redesign and delivery of Adult Social Care Quality Assurance function during a significant period of transition. The Client is moving from an outsourced quality assurance model back to an in-house service and requires an experienced leader to establish a robust, visible and effective approach to quality oversight across the adult social care provider market. The successful candidate will take ownership of: Reviewing and strengthening governance and oversight arrangements for quality assurance Leading the transition of the outsourced quality service back in-house, including workforce management implications and embedding a new operating structure Establishing a proactive and visible quality presence within the provider market, ensuring officers are equipped to undertake quality visits and respond effectively to emerging concerns Designing and embedding a refreshed quality assurance framework, including provider self-assessment processes and supporting technology solutions Providing clear oversight of risk across the care market, including escalation into safeguarding processes where appropriate Leading recruitment activity and capability development within the newly structured quality function Candidates will bring: Significant experience within adult social care quality assurance and provider oversight A strong track record of designing and implementing quality assurance frameworks Demonstrable transformation experience, including service redesign and workforce transition The credibility and leadership capability to influence senior stakeholders and lead cultural change The ability to operate at pace across both strategic and operational priorities To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
scrumconnect ltd
Project support
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, supporting clients in delivering successful projects that create lasting value and improve services for end users. We are looking for a proactive and organised Project Support Officer to join our growing team and provide essential support to project managers and delivery teams across a range of digital and transformation projects. Role Overview As a Project Support Officer, you will play a key role in supporting project governance, administration, reporting, planning, and coordination activities. You will work closely with Project Managers, Delivery Managers, Business Analysts, and stakeholders to ensure projects are well-organised, properly documented, and delivered effectively. The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities within a fast-paced project environment. Key Responsibilities Provide administrative and coordination support across project and programme activities. Assist with project planning, scheduling, resource tracking, and milestone management. Maintain project documentation, records, and governance artefacts. Support the preparation of project reports, dashboards, presentations, and status updates. Organise and coordinate project meetings, workshops, and stakeholder engagements. Record meeting minutes, actions, decisions, and follow-up activities. Track project risks, issues, dependencies, and actions, ensuring appropriate escalation where required. Support project governance processes and reporting requirements. Assist with budget tracking, procurement activities, and financial administration where required. Maintain project plans and ensure documentation remains accurate and up to date. Support onboarding activities for project team members and stakeholders. Contribute to continuous improvement initiatives across project delivery processes. Essential Skills & Experience Experience providing project, programme, or administrative support within a professional environment. Strong organisational and time management skills. Excellent attention to detail and ability to manage multiple tasks simultaneously. Experience maintaining project documentation and records. Strong communication and stakeholder engagement skills. Ability to prepare reports, presentations, and project updates. Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Project, SharePoint, Azure DevOps, or similar. Ability to work independently as well as part of a multidisciplinary team. Strong problem-solving and coordination skills. Desirable Skills Experience supporting digital, technology, or transformation projects. Experience working within public sector or regulated environments. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Understanding of project governance, risk management, and reporting processes. Knowledge of the principles and standards of Government Digital Service (GDS) . Project management qualifications or certifications such as: PRINCE2 Foundation AgilePM Foundation APM Project Fundamentals Qualification (PFQ) Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career development opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jun 16, 2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, supporting clients in delivering successful projects that create lasting value and improve services for end users. We are looking for a proactive and organised Project Support Officer to join our growing team and provide essential support to project managers and delivery teams across a range of digital and transformation projects. Role Overview As a Project Support Officer, you will play a key role in supporting project governance, administration, reporting, planning, and coordination activities. You will work closely with Project Managers, Delivery Managers, Business Analysts, and stakeholders to ensure projects are well-organised, properly documented, and delivered effectively. The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities within a fast-paced project environment. Key Responsibilities Provide administrative and coordination support across project and programme activities. Assist with project planning, scheduling, resource tracking, and milestone management. Maintain project documentation, records, and governance artefacts. Support the preparation of project reports, dashboards, presentations, and status updates. Organise and coordinate project meetings, workshops, and stakeholder engagements. Record meeting minutes, actions, decisions, and follow-up activities. Track project risks, issues, dependencies, and actions, ensuring appropriate escalation where required. Support project governance processes and reporting requirements. Assist with budget tracking, procurement activities, and financial administration where required. Maintain project plans and ensure documentation remains accurate and up to date. Support onboarding activities for project team members and stakeholders. Contribute to continuous improvement initiatives across project delivery processes. Essential Skills & Experience Experience providing project, programme, or administrative support within a professional environment. Strong organisational and time management skills. Excellent attention to detail and ability to manage multiple tasks simultaneously. Experience maintaining project documentation and records. Strong communication and stakeholder engagement skills. Ability to prepare reports, presentations, and project updates. Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Project, SharePoint, Azure DevOps, or similar. Ability to work independently as well as part of a multidisciplinary team. Strong problem-solving and coordination skills. Desirable Skills Experience supporting digital, technology, or transformation projects. Experience working within public sector or regulated environments. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Understanding of project governance, risk management, and reporting processes. Knowledge of the principles and standards of Government Digital Service (GDS) . Project management qualifications or certifications such as: PRINCE2 Foundation AgilePM Foundation APM Project Fundamentals Qualification (PFQ) Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career development opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Online NHS Trust
Chief Digital Information Officer
Online NHS Trust
Chief Digital Information Officer The Online NHS Trust is being established as the NHS's first national, digital-first Trust to address some of the most pressing challenges in elective care in England. This is a bold and progressive development that will deliver high-quality, clinically rigorous elective care unconstrained by geography, estate or traditional workforce models. Its ambition is transformational providing the expertise to operate at national scale, set standards for virtual elective care, and directly contribute to elective recovery. The Online NHS Trust was established on 1 June 2026, with clinical services becoming available in 2027/28. It has been set up as an NHS Trust, accountable to the public and Parliament and will be regulated by the Care Quality Commission. Patients will access the Online NHS Trust via the NHS App and it is expected to deliver the equivalent of up to 8.5 million appointments and assessments in its first three years post launch, freeing physical capacity across local providers for patients who need or prefer in-person care and representing one of the most ambitious service innovations undertaken by the NHS in recent decades. We are now seeking to recruit to the role of Chief Digital Information Officer. As CDIO, you will lead the development of the Trust's digital, technology and data capabilities, shaping the architecture, platforms, governance and operational infrastructure required to enable a safe, scalable and resilient virtual care service. This role offers the opportunity to design and build the digital foundations of a new national NHS organisation, ensuring technology is secure, interoperable, clinically safe and capable of supporting high-quality care delivery at scale. This is a unique leadership opportunity at a significant moment for the NHS. NHS England particularly welcomes applications from candidates who reflect the diversity of the communities the NHS serves and who bring perspectives from a wide range of backgrounds. For more information on this exciting opportunity, please visit Closing date for applications - Tuesday 7 th July 2026
Jun 16, 2026
Full time
Chief Digital Information Officer The Online NHS Trust is being established as the NHS's first national, digital-first Trust to address some of the most pressing challenges in elective care in England. This is a bold and progressive development that will deliver high-quality, clinically rigorous elective care unconstrained by geography, estate or traditional workforce models. Its ambition is transformational providing the expertise to operate at national scale, set standards for virtual elective care, and directly contribute to elective recovery. The Online NHS Trust was established on 1 June 2026, with clinical services becoming available in 2027/28. It has been set up as an NHS Trust, accountable to the public and Parliament and will be regulated by the Care Quality Commission. Patients will access the Online NHS Trust via the NHS App and it is expected to deliver the equivalent of up to 8.5 million appointments and assessments in its first three years post launch, freeing physical capacity across local providers for patients who need or prefer in-person care and representing one of the most ambitious service innovations undertaken by the NHS in recent decades. We are now seeking to recruit to the role of Chief Digital Information Officer. As CDIO, you will lead the development of the Trust's digital, technology and data capabilities, shaping the architecture, platforms, governance and operational infrastructure required to enable a safe, scalable and resilient virtual care service. This role offers the opportunity to design and build the digital foundations of a new national NHS organisation, ensuring technology is secure, interoperable, clinically safe and capable of supporting high-quality care delivery at scale. This is a unique leadership opportunity at a significant moment for the NHS. NHS England particularly welcomes applications from candidates who reflect the diversity of the communities the NHS serves and who bring perspectives from a wide range of backgrounds. For more information on this exciting opportunity, please visit Closing date for applications - Tuesday 7 th July 2026
City St Georges, University of London
Director of Operational People Services
City St Georges, University of London
Director of Operational People Services City St George's, University of London Attractive salary & benefits Build the operational foundations of a modern People service City St George's, University of London is seeking to appoint a Director of Operational People Services to lead the next stage of development in its People Directorate. This is a significant opportunity to join a newly formed university at an important point in its evolution. Created through the merger of City, University of London and St George's, University of London, City St George's has brought together two distinctive institutions with shared ambition, strong professional purpose and deep civic impact. The People Directorate has a central role to play in supporting that next chapter. The University is strengthening its operational HR foundations, modernising processes, embedding better use of systems and building greater confidence in people management across the organisation. Reporting to the Chief People Officer, the Director of Operational People Services will lead a broad portfolio covering People Operations, Employee Relations and Policy, People Systems, Global Mobility, reward and related services. The successful candidate will help strengthen service standards, lead the continued implementation of technology and develop the standard operating procedures, workflows and process improvements needed to support a modern service. They will also help move the University towards a clearer tiered model of support, with greater use of self-service, clearer routes for advice and stronger manager accountability. We are looking for a senior HR leader with a strong track record in complex People operations and HR service delivery. You will bring experience of leading multi-disciplinary teams, improving service quality, managing employee relations and policy, working with people systems and delivering practical change in a complex environment. Experience of higher education would be highly valuable. The University is particularly interested in candidates who understand academic environments, institutional governance, employee relations in a unionised context and the importance of building trust with senior academic and professional services leaders. This is a demanding and high-impact role. It will suit someone who brings structure, sound judgement and the credibility to balance day-to-day operational delivery with longer-term transformation. You will be joining City St George's at a moment when the operational strength of the People Directorate will make a direct contribution to the University's future success. To find out more, please visit: The closing date for applications is midday on Monday 13 July 2026 City St George's is committed to equity, diversity and inclusion, academic freedom, freedom of speech and sustainability. The successful candidate will share these commitments and bring inclusive, collaborative leadership to a role that offers significant opportunity to shape the next phase of research and innovation at a distinctive, ambitious and outward-facing university.
Jun 16, 2026
Full time
Director of Operational People Services City St George's, University of London Attractive salary & benefits Build the operational foundations of a modern People service City St George's, University of London is seeking to appoint a Director of Operational People Services to lead the next stage of development in its People Directorate. This is a significant opportunity to join a newly formed university at an important point in its evolution. Created through the merger of City, University of London and St George's, University of London, City St George's has brought together two distinctive institutions with shared ambition, strong professional purpose and deep civic impact. The People Directorate has a central role to play in supporting that next chapter. The University is strengthening its operational HR foundations, modernising processes, embedding better use of systems and building greater confidence in people management across the organisation. Reporting to the Chief People Officer, the Director of Operational People Services will lead a broad portfolio covering People Operations, Employee Relations and Policy, People Systems, Global Mobility, reward and related services. The successful candidate will help strengthen service standards, lead the continued implementation of technology and develop the standard operating procedures, workflows and process improvements needed to support a modern service. They will also help move the University towards a clearer tiered model of support, with greater use of self-service, clearer routes for advice and stronger manager accountability. We are looking for a senior HR leader with a strong track record in complex People operations and HR service delivery. You will bring experience of leading multi-disciplinary teams, improving service quality, managing employee relations and policy, working with people systems and delivering practical change in a complex environment. Experience of higher education would be highly valuable. The University is particularly interested in candidates who understand academic environments, institutional governance, employee relations in a unionised context and the importance of building trust with senior academic and professional services leaders. This is a demanding and high-impact role. It will suit someone who brings structure, sound judgement and the credibility to balance day-to-day operational delivery with longer-term transformation. You will be joining City St George's at a moment when the operational strength of the People Directorate will make a direct contribution to the University's future success. To find out more, please visit: The closing date for applications is midday on Monday 13 July 2026 City St George's is committed to equity, diversity and inclusion, academic freedom, freedom of speech and sustainability. The successful candidate will share these commitments and bring inclusive, collaborative leadership to a role that offers significant opportunity to shape the next phase of research and innovation at a distinctive, ambitious and outward-facing university.
LIVERPOOL SCHOOL OF TROPICAL MEDICINE
Chief Financial Officer
LIVERPOOL SCHOOL OF TROPICAL MEDICINE Liverpool, Merseyside
Chief Financial Officer Liverpool School of Tropical Medicine (LSTM) is a world-leading specialist university dedicated to improving global health and saving lives through research, education, and partnerships. For over 125 years, it has been at the forefront of tackling infectious diseases and advancing health equity, working with partners across more than 70 countries to deliver impact where it matters most. Today, it is internationally recognised as a mission-led, research-intensive postgraduate institution, with over 650 staff working in Liverpool and across the world. Working across the full translational spectrum, from discovery science through to implementation, LSTM's staff, students, and partners are undertaking research which is saving and improving lives in the most disadvantaged populations. Operating across the UK and internationally, including through subsidiaries and partner global hubs, LSTM manages a complex and volatile funding environment and diverse portfolio of research, partnerships, and education programmes. At a time of significant external challenge across global health and higher education, LSTM continues to perform strongly, with a clear focus on sustainable growth and impact, delivered through an active research portfolio of £738m. The role We are seeking to appoint a Chief Financial Officer to provide strategic financial leadership across the organisation. As a core member of the Executive Team, the postholder will play a vital role in shaping and delivering institutional priorities and the University's financial strategy. Acting as a key advisor to the Vice-Chancellor, Deputy Vice-Chancellor, Chief Operating Officer, and Board of Trustees, they will ensure long-term financial sustainability while enabling continued investment in people, infrastructure, and research. This is a broad and influential role, spanning financial strategy, planning and performance, governance, and leadership of a large multi disciplinary finance function. The role includes oversight of LSTM's UK and international activities, working with senior colleagues to align resources to priorities and support effective decision making. The Chief Financial Officer will also play a key role in driving the transformation of our finance operations, including strengthening systems and processes, enhancing insight and reporting, embedding new approaches to business planning and business partnering, and ensuring robust control and compliance across our complex international operating model. About You The successful candidate will be an established senior finance leader with experience operating at board level in a complex, and ideally regulated environment. They will bring strong financial and commercial judgement, with the ability to navigate complexity, provide clear direction, and drive organisational change; combined with robust operational understanding and credibility. Experience of working in a complex, international environment is desirable but not essential. An appreciation of, and alignment with, LSTM's mission to deliver global health impact will be essential, alongside the ability to build strong relationships across the organisation and with external partners, funders, and stakeholders. At a time of notable change and opportunity in the higher education and global health sectors the role of Chief Financial Officer is particularly important at this point in LSTM's development. If you are motivated by purpose, and have the leadership, insight, and ambition to help shape the future of a globally recognised institution, we would be delighted to hear from you. For further information on this exciting opportunity and details of how to apply, please visit The closing date for applications is Friday 24 th July.
Jun 16, 2026
Full time
Chief Financial Officer Liverpool School of Tropical Medicine (LSTM) is a world-leading specialist university dedicated to improving global health and saving lives through research, education, and partnerships. For over 125 years, it has been at the forefront of tackling infectious diseases and advancing health equity, working with partners across more than 70 countries to deliver impact where it matters most. Today, it is internationally recognised as a mission-led, research-intensive postgraduate institution, with over 650 staff working in Liverpool and across the world. Working across the full translational spectrum, from discovery science through to implementation, LSTM's staff, students, and partners are undertaking research which is saving and improving lives in the most disadvantaged populations. Operating across the UK and internationally, including through subsidiaries and partner global hubs, LSTM manages a complex and volatile funding environment and diverse portfolio of research, partnerships, and education programmes. At a time of significant external challenge across global health and higher education, LSTM continues to perform strongly, with a clear focus on sustainable growth and impact, delivered through an active research portfolio of £738m. The role We are seeking to appoint a Chief Financial Officer to provide strategic financial leadership across the organisation. As a core member of the Executive Team, the postholder will play a vital role in shaping and delivering institutional priorities and the University's financial strategy. Acting as a key advisor to the Vice-Chancellor, Deputy Vice-Chancellor, Chief Operating Officer, and Board of Trustees, they will ensure long-term financial sustainability while enabling continued investment in people, infrastructure, and research. This is a broad and influential role, spanning financial strategy, planning and performance, governance, and leadership of a large multi disciplinary finance function. The role includes oversight of LSTM's UK and international activities, working with senior colleagues to align resources to priorities and support effective decision making. The Chief Financial Officer will also play a key role in driving the transformation of our finance operations, including strengthening systems and processes, enhancing insight and reporting, embedding new approaches to business planning and business partnering, and ensuring robust control and compliance across our complex international operating model. About You The successful candidate will be an established senior finance leader with experience operating at board level in a complex, and ideally regulated environment. They will bring strong financial and commercial judgement, with the ability to navigate complexity, provide clear direction, and drive organisational change; combined with robust operational understanding and credibility. Experience of working in a complex, international environment is desirable but not essential. An appreciation of, and alignment with, LSTM's mission to deliver global health impact will be essential, alongside the ability to build strong relationships across the organisation and with external partners, funders, and stakeholders. At a time of notable change and opportunity in the higher education and global health sectors the role of Chief Financial Officer is particularly important at this point in LSTM's development. If you are motivated by purpose, and have the leadership, insight, and ambition to help shape the future of a globally recognised institution, we would be delighted to hear from you. For further information on this exciting opportunity and details of how to apply, please visit The closing date for applications is Friday 24 th July.
Michael Page Finance
Finance Liaison Officer
Michael Page Finance
To assist the Head of Finance & Procurement and Finance Manager in providing a full and quality financial management service to the Chief Executive Officer and all Budget Managers within the service. Client Details The organization is a reputable public sector entity dedicated to serving the community with a focus on accountability and efficiency. They are an organization offering an inclusive and collaborative work environment. Description Providing financial management advice and guidance at meetings with Budget Managers and others as required To work with budget holders to develop robust monthly financial forecasts, outlining key risk and issues and undertaking variance analyses Support the production of monthly financial reports, the Statement of Accounts and annual budgets. To attend meetings with budget holders and other stakeholders as required To support transformation and improvement work within the department and across the organization as required Supporting the identification and monitoring of savings Carrying out the above within professional accounting guidelines and standards Assist with the development, implementation and documenting of procedures Assist with the development and implementation of training for Budget Managers Liaise with internal and external auditors and inspector To use the relevant Financial System in accordance with instructions and maintain the integrity of the accounts To deputise for the Finance Manager and Principal Accountant when required To uphold and actively promote the equality and diversity policies of the West Midlands Fire Service. To work within the health and safety policies of the West Midlands Fire Service. To undertake all other accountabilities detailed within the Role Profile and Behavioural Framework for the post. Profile A successful Finance Liaison Officer should have: Educational background or qualification in accounting, finance, or a related field. Experience in financial reporting and analysis within the public sector. Proficiency in financial software and tools relevant to accounting and finance. Excellent attention to detail and strong organisational skills. Ability to work collaboratively in a team and liaise with multiple stakeholders. Job Offer Flexible hybrid working arrangements to support work-life balance. Opportunity to gain valuable experience within the public sector in Birmingham. A supportive and inclusive work environment. This is a temporary role offering a fantastic opportunity for a skilled Finance Liaison Officer to contribute to a vital public service. If you meet the requirements, apply now to take the next step in your career!
Jun 16, 2026
Seasonal
To assist the Head of Finance & Procurement and Finance Manager in providing a full and quality financial management service to the Chief Executive Officer and all Budget Managers within the service. Client Details The organization is a reputable public sector entity dedicated to serving the community with a focus on accountability and efficiency. They are an organization offering an inclusive and collaborative work environment. Description Providing financial management advice and guidance at meetings with Budget Managers and others as required To work with budget holders to develop robust monthly financial forecasts, outlining key risk and issues and undertaking variance analyses Support the production of monthly financial reports, the Statement of Accounts and annual budgets. To attend meetings with budget holders and other stakeholders as required To support transformation and improvement work within the department and across the organization as required Supporting the identification and monitoring of savings Carrying out the above within professional accounting guidelines and standards Assist with the development, implementation and documenting of procedures Assist with the development and implementation of training for Budget Managers Liaise with internal and external auditors and inspector To use the relevant Financial System in accordance with instructions and maintain the integrity of the accounts To deputise for the Finance Manager and Principal Accountant when required To uphold and actively promote the equality and diversity policies of the West Midlands Fire Service. To work within the health and safety policies of the West Midlands Fire Service. To undertake all other accountabilities detailed within the Role Profile and Behavioural Framework for the post. Profile A successful Finance Liaison Officer should have: Educational background or qualification in accounting, finance, or a related field. Experience in financial reporting and analysis within the public sector. Proficiency in financial software and tools relevant to accounting and finance. Excellent attention to detail and strong organisational skills. Ability to work collaboratively in a team and liaise with multiple stakeholders. Job Offer Flexible hybrid working arrangements to support work-life balance. Opportunity to gain valuable experience within the public sector in Birmingham. A supportive and inclusive work environment. This is a temporary role offering a fantastic opportunity for a skilled Finance Liaison Officer to contribute to a vital public service. If you meet the requirements, apply now to take the next step in your career!
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Chief Information Officer
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Lead a new ICT service and digital transformation that improves services, strengthens resilience, and delivers better outcomes for residents. We're all in for our residents, our communities, and each other. At the Royal Borough of Kensington and Chelsea (RBKC), we are committed to becoming the best Council for the communities we serve. Guided by our values of integrity, respect, putting communities first, and working together, we deliver services across one of London's most distinctive and diverse boroughs. Home to globally recognised cultural institutions, internationally connected communities, and neighbourhoods of striking contrast and character, RBKC serves more than 150,000 residents across one of London's most dynamic boroughs. In the wake of the Grenfell tragedy, our commitment to residents has only deepened. We continue to listen, learn, and drive meaningful change, ensuring residents remain at the centre of every decision we make. Technology, digital innovation, and data are central to our future. RBKC is delivering a significant programme of transformation, investing in modern infrastructure, cyber resilience, digital capability, and better use of data to create services that are more responsive, efficient, and focused on residents. At RBKC, we want to use technology to improve the resident experience, modernise services, strengthen resilience, and free up resources for the services that matter most. As our Chief Information Officer, you will lead this agenda with strategic clarity, sound judgement, and a strong commitment to innovation, public service, and better outcomes across the borough. This is a rare opportunity to shape the future of a high-profile borough, lead meaningful transformation, and make a visible difference to residents, staff, and communities. The Opportunity Reporting to the Strategic Director of Grenfell Partnerships, Communities and Transformation, you will provide strategic leadership across the Council's digital, data, and technology services, ensuring investment supports corporate priorities and delivers a clear benefit for residents. You will lead the delivery of RBKC's Digital, Data and Technology Strategy, with oversight of IT operations, cyber security, enterprise architecture, digital transformation, and data governance across the organisation. This is a high-profile leadership role requiring credibility, sound judgement, and the ability to operate confidently in a politically sensitive environment. You will build trusted relationships with elected Members, Executive Directors, partners, suppliers, and residents, while communicating complex issues with authority and clarity. You will play a central role in shaping how the Council works in the future, using technology to improve services, strengthen resilience, and deliver lasting benefits for residents and staff. You will provide visible and inclusive leadership, inspiring multidisciplinary teams, embedding digital thinking across the organisation, and fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities • Lead the delivery of RBKC's Digital, Data and Technology Strategy, aligning investment with corporate priorities, resident outcomes, and service improvement • Provide strategic leadership across IT operations, cyber security, enterprise architecture, digital transformation, and data governance • Work in close partnership with the Executive Leadership Team and elected Members to support the Council's wider ambitions • Oversee a complex supplier and contract landscape, ensuring value for money, strong governance, and effective risk management • Champion the use of data and insight to support better decision-making across the organisation • Lead and develop a multidisciplinary ICT function that delivers strong performance and continuous improvement • Strengthen the Council's cyber security posture and organisational resilience in response to an increasingly complex threat environment • Foster a collaborative culture that supports excellent performance, innovation, and strong outcomes for residents About You You will be an accomplished technology leader with significant senior experience across digital, data, and technology functions within a complex organisation. You will bring a strong track record of leading organisation-wide digital transformation, alongside deep expertise in cyber security, IT operations, enterprise architecture, and data governance. You will combine strategic and operational leadership with the ability to influence at Executive Director and Member level, build trusted relationships, and translate complex technical issues into clear, accessible advice. Alongside technical credibility, you will bring a collaborative leadership style grounded in our values and a clear commitment to public service, continuous improvement, and better outcomes for residents. If you share our ambition to build an inclusive, innovative organisation that keeps residents at the centre, we would welcome your application.
Jun 16, 2026
Full time
Lead a new ICT service and digital transformation that improves services, strengthens resilience, and delivers better outcomes for residents. We're all in for our residents, our communities, and each other. At the Royal Borough of Kensington and Chelsea (RBKC), we are committed to becoming the best Council for the communities we serve. Guided by our values of integrity, respect, putting communities first, and working together, we deliver services across one of London's most distinctive and diverse boroughs. Home to globally recognised cultural institutions, internationally connected communities, and neighbourhoods of striking contrast and character, RBKC serves more than 150,000 residents across one of London's most dynamic boroughs. In the wake of the Grenfell tragedy, our commitment to residents has only deepened. We continue to listen, learn, and drive meaningful change, ensuring residents remain at the centre of every decision we make. Technology, digital innovation, and data are central to our future. RBKC is delivering a significant programme of transformation, investing in modern infrastructure, cyber resilience, digital capability, and better use of data to create services that are more responsive, efficient, and focused on residents. At RBKC, we want to use technology to improve the resident experience, modernise services, strengthen resilience, and free up resources for the services that matter most. As our Chief Information Officer, you will lead this agenda with strategic clarity, sound judgement, and a strong commitment to innovation, public service, and better outcomes across the borough. This is a rare opportunity to shape the future of a high-profile borough, lead meaningful transformation, and make a visible difference to residents, staff, and communities. The Opportunity Reporting to the Strategic Director of Grenfell Partnerships, Communities and Transformation, you will provide strategic leadership across the Council's digital, data, and technology services, ensuring investment supports corporate priorities and delivers a clear benefit for residents. You will lead the delivery of RBKC's Digital, Data and Technology Strategy, with oversight of IT operations, cyber security, enterprise architecture, digital transformation, and data governance across the organisation. This is a high-profile leadership role requiring credibility, sound judgement, and the ability to operate confidently in a politically sensitive environment. You will build trusted relationships with elected Members, Executive Directors, partners, suppliers, and residents, while communicating complex issues with authority and clarity. You will play a central role in shaping how the Council works in the future, using technology to improve services, strengthen resilience, and deliver lasting benefits for residents and staff. You will provide visible and inclusive leadership, inspiring multidisciplinary teams, embedding digital thinking across the organisation, and fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities • Lead the delivery of RBKC's Digital, Data and Technology Strategy, aligning investment with corporate priorities, resident outcomes, and service improvement • Provide strategic leadership across IT operations, cyber security, enterprise architecture, digital transformation, and data governance • Work in close partnership with the Executive Leadership Team and elected Members to support the Council's wider ambitions • Oversee a complex supplier and contract landscape, ensuring value for money, strong governance, and effective risk management • Champion the use of data and insight to support better decision-making across the organisation • Lead and develop a multidisciplinary ICT function that delivers strong performance and continuous improvement • Strengthen the Council's cyber security posture and organisational resilience in response to an increasingly complex threat environment • Foster a collaborative culture that supports excellent performance, innovation, and strong outcomes for residents About You You will be an accomplished technology leader with significant senior experience across digital, data, and technology functions within a complex organisation. You will bring a strong track record of leading organisation-wide digital transformation, alongside deep expertise in cyber security, IT operations, enterprise architecture, and data governance. You will combine strategic and operational leadership with the ability to influence at Executive Director and Member level, build trusted relationships, and translate complex technical issues into clear, accessible advice. Alongside technical credibility, you will bring a collaborative leadership style grounded in our values and a clear commitment to public service, continuous improvement, and better outcomes for residents. If you share our ambition to build an inclusive, innovative organisation that keeps residents at the centre, we would welcome your application.
Wolviston Management Services
CTO
Wolviston Management Services Eaglescliffe, County Durham
Chief Technology Officer (CTO) Location: North East England (Hybrid) Salary: Competitive + Executive Benefits Package The Opportunity We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business. This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior technical authority within the business Service & Solution Development: Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings Ensure technical solutions remain competitive, scalable and commercially viable Work closely with sales and customer success teams to support solution design and customer engagement Contribute to the development of new service offerings, including AI and automation capabilities Support strategic customer engagements and technical escalations where required Leadership & Team Development Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services Foster a culture of accountability, innovation and continuous learning Support succession planning and talent development initiatives Ensure teams possess the skills and capabilities required to support future growth Customer & Commercial Engagement Build trusted relationships with customers, partners and vendors Support business development activities through technical leadership and solution expertise Participate in customer strategy discussions, workshops and presentations Ensure technical decisions support both customer outcomes and commercial objectives Governance & Operational Excellence Maintain oversight of technical standards, security frameworks and best practices Ensure compliance with relevant regulatory and industry requirements Manage technology risk and support business continuity initiatives Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential): Proven leadership experience within an MSP, technology services or consultancy environment Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies Experience developing and executing technology strategies Demonstrable success leading technical teams and driving organisational growth Strong stakeholder management and communication skills Commercial awareness with the ability to align technology investments to business outcomes Experience supporting customer-facing technical engagements Desirable Experience within a Microsoft-focused technology environment Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies Experience developing managed service offerings Exposure to mergers, acquisitions or business transformation programmes Relevant technical or leadership certifications What Success Looks Like Success in this role goes beyond maintaining technology. You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions. You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers. Personal Attributes Strategic thinker with a strong commercial mindset Natural leader who inspires confidence and trust Passionate about technology and innovation Customer-focused and solutions-oriented Comfortable operating at both strategic and operational levels Driven by continuous improvement and business growth Why Join? This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth. You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering.
Jun 15, 2026
Full time
Chief Technology Officer (CTO) Location: North East England (Hybrid) Salary: Competitive + Executive Benefits Package The Opportunity We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business. This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior technical authority within the business Service & Solution Development: Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings Ensure technical solutions remain competitive, scalable and commercially viable Work closely with sales and customer success teams to support solution design and customer engagement Contribute to the development of new service offerings, including AI and automation capabilities Support strategic customer engagements and technical escalations where required Leadership & Team Development Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services Foster a culture of accountability, innovation and continuous learning Support succession planning and talent development initiatives Ensure teams possess the skills and capabilities required to support future growth Customer & Commercial Engagement Build trusted relationships with customers, partners and vendors Support business development activities through technical leadership and solution expertise Participate in customer strategy discussions, workshops and presentations Ensure technical decisions support both customer outcomes and commercial objectives Governance & Operational Excellence Maintain oversight of technical standards, security frameworks and best practices Ensure compliance with relevant regulatory and industry requirements Manage technology risk and support business continuity initiatives Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential): Proven leadership experience within an MSP, technology services or consultancy environment Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies Experience developing and executing technology strategies Demonstrable success leading technical teams and driving organisational growth Strong stakeholder management and communication skills Commercial awareness with the ability to align technology investments to business outcomes Experience supporting customer-facing technical engagements Desirable Experience within a Microsoft-focused technology environment Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies Experience developing managed service offerings Exposure to mergers, acquisitions or business transformation programmes Relevant technical or leadership certifications What Success Looks Like Success in this role goes beyond maintaining technology. You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions. You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers. Personal Attributes Strategic thinker with a strong commercial mindset Natural leader who inspires confidence and trust Passionate about technology and innovation Customer-focused and solutions-oriented Comfortable operating at both strategic and operational levels Driven by continuous improvement and business growth Why Join? This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth. You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering.
Online NHS Trust
Chief Executive Officer
Online NHS Trust
Online NHS Trust Chief Executive The Online NHS Trust is being established as the NHS's first national, digital-first Trust to address some of the most pressing challenges in elective care in England. This is a bold and progressive development that will deliver high-quality, clinically rigorous elective care unconstrained by geography, estate or traditional workforce models. Its ambition is transformational providing the expertise to operate at national scale, set standards for virtual elective care, and directly contribute to elective recovery. The Online NHS Trust has been formally established from 1 June 2026, with clinical services becoming available in 2027/28. It has been set up as an NHS Trust, accountable to the public and Parliament and will be regulated and inspected by the Care Quality Commission. Patients will access the Online NHS Trust via the NHS App and it is expected to deliver the equivalent of up to 8.5 million appointments and assessments in its first three years post launch, freeing physical capacity across local providers for patients who need or prefer in-person care and representing one of the most ambitious service innovations undertaken by the NHS in recent decades. Having recruited the Chair and Non-Executive Directors, we are now seeking to recruit to the role of Chief Executive. This is a once in a generation opportunity to join the Board of the Online NHS Trust, leading its development into a fully operational provider of virtual elective care services. As Chief Executive, you will have the opportunity to build and lead a new national organisation. We are seeking a leader who is motivated by delivering public value and the opportunity to create a lasting legacy that will transform how elective care is provided. This is a role for a leader with a strong focus on digital transformation and the capability to deliver large-scale change for our patients and communities. This is a unique leadership opportunity at a pivotal moment for the NHS. NHS England particularly welcomes applications from candidates who reflect the diversity of the communities the NHS serves and who bring perspectives from a wide range of professional backgrounds. For more information on this exciting opportunity, please visit Closing date for applications - Monday 29th June 2026
Jun 15, 2026
Full time
Online NHS Trust Chief Executive The Online NHS Trust is being established as the NHS's first national, digital-first Trust to address some of the most pressing challenges in elective care in England. This is a bold and progressive development that will deliver high-quality, clinically rigorous elective care unconstrained by geography, estate or traditional workforce models. Its ambition is transformational providing the expertise to operate at national scale, set standards for virtual elective care, and directly contribute to elective recovery. The Online NHS Trust has been formally established from 1 June 2026, with clinical services becoming available in 2027/28. It has been set up as an NHS Trust, accountable to the public and Parliament and will be regulated and inspected by the Care Quality Commission. Patients will access the Online NHS Trust via the NHS App and it is expected to deliver the equivalent of up to 8.5 million appointments and assessments in its first three years post launch, freeing physical capacity across local providers for patients who need or prefer in-person care and representing one of the most ambitious service innovations undertaken by the NHS in recent decades. Having recruited the Chair and Non-Executive Directors, we are now seeking to recruit to the role of Chief Executive. This is a once in a generation opportunity to join the Board of the Online NHS Trust, leading its development into a fully operational provider of virtual elective care services. As Chief Executive, you will have the opportunity to build and lead a new national organisation. We are seeking a leader who is motivated by delivering public value and the opportunity to create a lasting legacy that will transform how elective care is provided. This is a role for a leader with a strong focus on digital transformation and the capability to deliver large-scale change for our patients and communities. This is a unique leadership opportunity at a pivotal moment for the NHS. NHS England particularly welcomes applications from candidates who reflect the diversity of the communities the NHS serves and who bring perspectives from a wide range of professional backgrounds. For more information on this exciting opportunity, please visit Closing date for applications - Monday 29th June 2026
Acorn by Synergie
Head of Tax & Customs
Acorn by Synergie Port Talbot, West Glamorgan
Head of Taxation & Customs South Wales Competitive Executive Salary + Bonus + Benefits Full-Time Permanent Introduction Acorn by Synergie is recruiting an experienced Head of Taxation & Customs to lead a UK tax function during a significant period of business transformation and investment. Reporting directly to the Group Finance Director, this is a strategic leadership position responsible for shaping tax strategy, optimising cash performance, managing tax risk and ensuring compliance across a complex and evolving regulatory landscape. Leading a team of 10 tax professionals, including four direct reports, you will play a critical role in supporting major business transformation programmes, process optimisation initiatives and digital tax developments. This is an exceptional opportunity for a commercially minded tax leader to influence business strategy at the highest level while driving operational excellence across direct and indirect taxation. Key Duties Lead, mentor and develop a high-performing team of tax specialists. Build a future-focused tax function aligned with business objectives and regulatory requirements. Take overall accountability for all internal and external tax activities and deliverables. Foster a culture of continuous improvement, collaboration and professional development. Develop and implement the UK tax strategy to support business growth and operational objectives. Manage the organisation's tax risk profile and ensure robust governance processes are maintained. Maintain strong working relationships with HMRC and other regulatory bodies. Lead Senior Accounting Officer (SAO) compliance and tax governance frameworks. Oversee all UK tax compliance, reporting, forecasting and payment obligations. Support the business in navigating increasingly complex customs and international trade requirements. Requirements Extensive senior-level tax experience within a large corporate, multinational, manufacturing, industrial or complex business environment. Strong technical expertise across both direct and indirect taxation. Detailed knowledge of UK tax legislation and international tax frameworks. Proven ability to influence senior stakeholders and deliver strategic tax outcomes. Experience leading tax transformation, automation and process improvement initiatives. Strong commercial acumen with the ability to balance compliance, risk management and business objectives. Excellent leadership skills with a track record of developing high-performing teams. Strong communication, negotiation and stakeholder management capabilities. Ability to navigate complex regulatory and organisational change. Qualifications: Chartered Accountant (ICAEW, ACCA or equivalent) and/or Chartered Tax Adviser (CTA). Professional membership with a recognised accounting or tax body. Degree-qualified or equivalent professional experience. What We Offer Competitive executive salary. Performance-related bonus. Comprehensive benefits package. Opportunity to lead a critical function during a major period of business transformation and investment. Exposure to senior executive leadership and strategic decision-making. Opportunity to shape tax strategy within a complex and evolving organisation. Long-term career development and progression opportunities. Interested? If you are an experienced tax leader looking for a strategic senior leadership opportunity, apply now with your up-to-date CV or contact Acorn by Synergie for a confidential discussion. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 15, 2026
Full time
Head of Taxation & Customs South Wales Competitive Executive Salary + Bonus + Benefits Full-Time Permanent Introduction Acorn by Synergie is recruiting an experienced Head of Taxation & Customs to lead a UK tax function during a significant period of business transformation and investment. Reporting directly to the Group Finance Director, this is a strategic leadership position responsible for shaping tax strategy, optimising cash performance, managing tax risk and ensuring compliance across a complex and evolving regulatory landscape. Leading a team of 10 tax professionals, including four direct reports, you will play a critical role in supporting major business transformation programmes, process optimisation initiatives and digital tax developments. This is an exceptional opportunity for a commercially minded tax leader to influence business strategy at the highest level while driving operational excellence across direct and indirect taxation. Key Duties Lead, mentor and develop a high-performing team of tax specialists. Build a future-focused tax function aligned with business objectives and regulatory requirements. Take overall accountability for all internal and external tax activities and deliverables. Foster a culture of continuous improvement, collaboration and professional development. Develop and implement the UK tax strategy to support business growth and operational objectives. Manage the organisation's tax risk profile and ensure robust governance processes are maintained. Maintain strong working relationships with HMRC and other regulatory bodies. Lead Senior Accounting Officer (SAO) compliance and tax governance frameworks. Oversee all UK tax compliance, reporting, forecasting and payment obligations. Support the business in navigating increasingly complex customs and international trade requirements. Requirements Extensive senior-level tax experience within a large corporate, multinational, manufacturing, industrial or complex business environment. Strong technical expertise across both direct and indirect taxation. Detailed knowledge of UK tax legislation and international tax frameworks. Proven ability to influence senior stakeholders and deliver strategic tax outcomes. Experience leading tax transformation, automation and process improvement initiatives. Strong commercial acumen with the ability to balance compliance, risk management and business objectives. Excellent leadership skills with a track record of developing high-performing teams. Strong communication, negotiation and stakeholder management capabilities. Ability to navigate complex regulatory and organisational change. Qualifications: Chartered Accountant (ICAEW, ACCA or equivalent) and/or Chartered Tax Adviser (CTA). Professional membership with a recognised accounting or tax body. Degree-qualified or equivalent professional experience. What We Offer Competitive executive salary. Performance-related bonus. Comprehensive benefits package. Opportunity to lead a critical function during a major period of business transformation and investment. Exposure to senior executive leadership and strategic decision-making. Opportunity to shape tax strategy within a complex and evolving organisation. Long-term career development and progression opportunities. Interested? If you are an experienced tax leader looking for a strategic senior leadership opportunity, apply now with your up-to-date CV or contact Acorn by Synergie for a confidential discussion. Acorn by Synergie acts as an employment agency for permanent recruitment.
Page Executive
Director of Digital
Page Executive
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 13, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Quality Assurance Agency (QAA)
Chief Executive Officer
Quality Assurance Agency (QAA)
Chief Executive Officer Quality Assurance Agency (QAA) Location: Flexible within the UK (with regular UK and international travel) Salary : c. £160k Closing date: 9am on Monday 13th July 2026 The Quality Assurance Agency for Higher Education (QAA) is the UK's independent quality body for tertiary education, working to benefit students and the sector, and recognised globally as one of the leading authorities on quality assurance. We are trusted by higher education providers, governments and regulators to safeguard standards and enhance the quality of learning. Our work ensures that students are at the heart of everything we do, and that UK higher education continues to command confidence at home and internationally. Operating at the centre of one of the world's most respected higher education systems, QAA works across all four nations of the UK, reflecting distinct regulatory contexts while maintaining a consistent and coherent approach. As custodian of the UK Quality Code and other sector owned reference points, we play a vital role in maintaining trust, credibility and consistency across a complex and evolving landscape. We also work globally, partnering with governments, agencies and institutions to support international collaboration, transnational education and the global reputation of UK higher education. As a membership based organisation and trusted partner to public bodies, QAA combines public purpose with a growing commercial focus. The organisation is now entering an important new phase, building on strong foundations to strengthen its value to the sector, develop new opportunities for growth, and ensure continued relevance and impact in a rapidly changing environment. About the role We are seeking an outstanding, values-driven Chief Executive Officer to lead QAA into its next phase. This is a unique opportunity to shape the future of a respected organisation at the heart of higher education, strengthening its role as a trusted authority on quality and standards while driving sustainable growth and impact. QAA has recently undertaken a programme of organisational change to align its operating model with its future ambitions, strengthening its commercial capability and positioning the Agency for long term sustainability. The incoming CEO will build on this foundation, ensuring the organisation delivers with clarity, pace and impact. As CEO, you will set a clear and inspiring vision for QAA, guiding the organisation through a dynamic and evolving sector. You will bring together colleagues, partners, students, regulators and stakeholders around a shared purpose, ensuring QAA continues to deliver meaningful value across the UK and internationally. What you'll be doing You will provide strategic, operational and cultural leadership across the Agency, including: Setting direction: Defining and delivering a compelling, future-focused strategy aligned to QAA's purpose, values and charitable objectives. Driving impact and growth: Leading a more commercially focused approach, developing new income streams, partnerships and services to ensure long-term sustainability. Leading people and culture: Inspiring and supporting a high-performing, inclusive and collaborative organisation, empowering colleagues across a flexible and geographically dispersed workforce. Building influence: Acting as a visible ambassador for QAA, strengthening relationships with governments, regulators, sector partners and international stakeholders. Ensuring strong governance: Working closely with the Board to uphold the highest standards of integrity, accountability and effective risk management. About you We are looking for a strategic and collaborative leader who can operate with credibility and impact at the highest levels. You will bring: A strong track record of senior leadership in a complex organisation, delivering both strategic and operational results Experience of engaging and influencing senior stakeholders, such as government, regulators or sector bodies A proven ability to drive growth, innovation or organisational transformation A deep understanding of the Higher Education landscape or a Higher Education-adjacent regulated environment The ability to communicate a clear vision and bring people with you through change You will also demonstrate: An inclusive, empowering leadership style and a commitment to equity, diversity and belonging Strong commercial awareness and sound judgement Excellent communication and relationship-building skills Resilience, adaptability and the ability to thrive in a changing environment A commitment to integrity, professionalism and continuous improvement Why join us? QAA plays a vital role in supporting confidence in UK higher education around the world. You will join a purpose-driven organisation with a strong reputation, working alongside committed colleagues who are passionate about making a difference for students and the sector. We offer a flexible, remote-first working environment, a supportive culture, and the opportunity to lead a national organisation at a pivotal moment. For an informal conversation with our recruitment partners GatenbySanderson, contact (It would be helpful to share your CV or a short introduction to your background.) To apply:
Jun 13, 2026
Full time
Chief Executive Officer Quality Assurance Agency (QAA) Location: Flexible within the UK (with regular UK and international travel) Salary : c. £160k Closing date: 9am on Monday 13th July 2026 The Quality Assurance Agency for Higher Education (QAA) is the UK's independent quality body for tertiary education, working to benefit students and the sector, and recognised globally as one of the leading authorities on quality assurance. We are trusted by higher education providers, governments and regulators to safeguard standards and enhance the quality of learning. Our work ensures that students are at the heart of everything we do, and that UK higher education continues to command confidence at home and internationally. Operating at the centre of one of the world's most respected higher education systems, QAA works across all four nations of the UK, reflecting distinct regulatory contexts while maintaining a consistent and coherent approach. As custodian of the UK Quality Code and other sector owned reference points, we play a vital role in maintaining trust, credibility and consistency across a complex and evolving landscape. We also work globally, partnering with governments, agencies and institutions to support international collaboration, transnational education and the global reputation of UK higher education. As a membership based organisation and trusted partner to public bodies, QAA combines public purpose with a growing commercial focus. The organisation is now entering an important new phase, building on strong foundations to strengthen its value to the sector, develop new opportunities for growth, and ensure continued relevance and impact in a rapidly changing environment. About the role We are seeking an outstanding, values-driven Chief Executive Officer to lead QAA into its next phase. This is a unique opportunity to shape the future of a respected organisation at the heart of higher education, strengthening its role as a trusted authority on quality and standards while driving sustainable growth and impact. QAA has recently undertaken a programme of organisational change to align its operating model with its future ambitions, strengthening its commercial capability and positioning the Agency for long term sustainability. The incoming CEO will build on this foundation, ensuring the organisation delivers with clarity, pace and impact. As CEO, you will set a clear and inspiring vision for QAA, guiding the organisation through a dynamic and evolving sector. You will bring together colleagues, partners, students, regulators and stakeholders around a shared purpose, ensuring QAA continues to deliver meaningful value across the UK and internationally. What you'll be doing You will provide strategic, operational and cultural leadership across the Agency, including: Setting direction: Defining and delivering a compelling, future-focused strategy aligned to QAA's purpose, values and charitable objectives. Driving impact and growth: Leading a more commercially focused approach, developing new income streams, partnerships and services to ensure long-term sustainability. Leading people and culture: Inspiring and supporting a high-performing, inclusive and collaborative organisation, empowering colleagues across a flexible and geographically dispersed workforce. Building influence: Acting as a visible ambassador for QAA, strengthening relationships with governments, regulators, sector partners and international stakeholders. Ensuring strong governance: Working closely with the Board to uphold the highest standards of integrity, accountability and effective risk management. About you We are looking for a strategic and collaborative leader who can operate with credibility and impact at the highest levels. You will bring: A strong track record of senior leadership in a complex organisation, delivering both strategic and operational results Experience of engaging and influencing senior stakeholders, such as government, regulators or sector bodies A proven ability to drive growth, innovation or organisational transformation A deep understanding of the Higher Education landscape or a Higher Education-adjacent regulated environment The ability to communicate a clear vision and bring people with you through change You will also demonstrate: An inclusive, empowering leadership style and a commitment to equity, diversity and belonging Strong commercial awareness and sound judgement Excellent communication and relationship-building skills Resilience, adaptability and the ability to thrive in a changing environment A commitment to integrity, professionalism and continuous improvement Why join us? QAA plays a vital role in supporting confidence in UK higher education around the world. You will join a purpose-driven organisation with a strong reputation, working alongside committed colleagues who are passionate about making a difference for students and the sector. We offer a flexible, remote-first working environment, a supportive culture, and the opportunity to lead a national organisation at a pivotal moment. For an informal conversation with our recruitment partners GatenbySanderson, contact (It would be helpful to share your CV or a short introduction to your background.) To apply:
Anderson Quigley
Chief Customer Experience Officer
Anderson Quigley
Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.
Jun 13, 2026
Full time
Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.
Morgan Law
Associate Director of Finance - Financial Delivery
Morgan Law Broadstone, Dorset
Associate Director of Finance - Financial Delivery Band 8d Dorset County Hospital NHS Foundation Trust and Dorset HealthCare University NHS Foundation Trust Dorset County Hospital NHS Foundation Trust and Dorset HealthCare University NHS Foundation Trust are working together in a federated partnership to better meet the needs of our population and support the wider ambitions of Dorset's Integrated Care Partnership. Together, we provide acute, community, mental health and specialist services to people across Dorset, delivering care in hospitals, community settings and patients' homes. Our shared strategy focuses on four key priorities: Care, Communities, Colleagues and Sustainability. This is an exciting time to join us as we strengthen collaboration across our two organisations and create new opportunities to improve services, enhance productivity and secure long-term financial sustainability. Finance is central to enabling this transformation, helping us make the very best use of resources for the benefit of patients, communities and staff. About the Role We are seeking an exceptional senior finance leader to join us as Associate Director of Finance - Financial Delivery, a newly created role working across two hospital sites and two organisations. Reporting to the Deputy Chief Finance Officers of the partnership, this high-profile role will lead the delivery of ambitious short, medium and long-term financial objectives across both Trusts. You will play a pivotal part in shaping financial recovery, driving productivity, embedding accountability and supporting transformational change at scale. You will work closely with executive colleagues, operational leaders, clinicians and system partners to identify and implement sustainable improvements that strengthen financial performance while supporting safe, high-quality care. Key responsibilities will include: Leading the development and delivery of financial recovery and improvement programmes across both Trusts Driving cost improvement, productivity and efficiency schemes with a focus on recurrent benefits Creating robust accountability frameworks for clinical, operational and corporate teams Supporting strategic transformation programmes that improve sustainability and service delivery Providing expert financial advice to executive teams and senior leaders Developing high-quality governance, reporting and performance monitoring arrangements Building a culture of continuous improvement, value and financial ownership across the organisations Leading and developing specialist teams to support delivery of ambitious objectives This is a unique opportunity to shape a new role and make a lasting impact across two organisations at a critical point in their journey. About you We are looking for a credible, collaborative and results-driven leader with the experience and presence to succeed in a complex multi-site environment. Experienced needed: A professional finance qualification with significant senior leadership experience in a large and complex organisation A strong track record of delivering challenging financial and operational targets Experience of financial turnaround, recovery and sustainability programmes Proven success leading complex transformation and organisational change Excellent communication and influencing skills, with the ability to engage senior clinical, operational and executive stakeholders Strong analytical capability, with experience turning complex data into clear actions and decisions The ability to build trusted relationships quickly across multiple teams and organisations A visible, values-led leadership style that inspires confidence and accountability Resilience, pace and sound judgement in a demanding and evolving environment NHS experience would be highly advantageous, although candidates with transferable experience from similarly complex sectors are encouraged to apply. In return for your hard work and dedication you will enjoy a wide variety of benefits including: Band 8D salary package 94,356 - 108,814 dependant on experience Up to 33-days holiday each year dependent on NHS Service and a generous NHS pension Other staff benefits packages (lease cars, cycle to work, home electronics to name a few) For a candidate pack which contains a job description and full details on how to apply, please contact our retained consultant Nicola Shaw at Morgan Law on (phone number removed) or to apply please send a CV and covering letter to (url removed) Closing date: 21st June Interview date: 2nd July
Jun 13, 2026
Full time
Associate Director of Finance - Financial Delivery Band 8d Dorset County Hospital NHS Foundation Trust and Dorset HealthCare University NHS Foundation Trust Dorset County Hospital NHS Foundation Trust and Dorset HealthCare University NHS Foundation Trust are working together in a federated partnership to better meet the needs of our population and support the wider ambitions of Dorset's Integrated Care Partnership. Together, we provide acute, community, mental health and specialist services to people across Dorset, delivering care in hospitals, community settings and patients' homes. Our shared strategy focuses on four key priorities: Care, Communities, Colleagues and Sustainability. This is an exciting time to join us as we strengthen collaboration across our two organisations and create new opportunities to improve services, enhance productivity and secure long-term financial sustainability. Finance is central to enabling this transformation, helping us make the very best use of resources for the benefit of patients, communities and staff. About the Role We are seeking an exceptional senior finance leader to join us as Associate Director of Finance - Financial Delivery, a newly created role working across two hospital sites and two organisations. Reporting to the Deputy Chief Finance Officers of the partnership, this high-profile role will lead the delivery of ambitious short, medium and long-term financial objectives across both Trusts. You will play a pivotal part in shaping financial recovery, driving productivity, embedding accountability and supporting transformational change at scale. You will work closely with executive colleagues, operational leaders, clinicians and system partners to identify and implement sustainable improvements that strengthen financial performance while supporting safe, high-quality care. Key responsibilities will include: Leading the development and delivery of financial recovery and improvement programmes across both Trusts Driving cost improvement, productivity and efficiency schemes with a focus on recurrent benefits Creating robust accountability frameworks for clinical, operational and corporate teams Supporting strategic transformation programmes that improve sustainability and service delivery Providing expert financial advice to executive teams and senior leaders Developing high-quality governance, reporting and performance monitoring arrangements Building a culture of continuous improvement, value and financial ownership across the organisations Leading and developing specialist teams to support delivery of ambitious objectives This is a unique opportunity to shape a new role and make a lasting impact across two organisations at a critical point in their journey. About you We are looking for a credible, collaborative and results-driven leader with the experience and presence to succeed in a complex multi-site environment. Experienced needed: A professional finance qualification with significant senior leadership experience in a large and complex organisation A strong track record of delivering challenging financial and operational targets Experience of financial turnaround, recovery and sustainability programmes Proven success leading complex transformation and organisational change Excellent communication and influencing skills, with the ability to engage senior clinical, operational and executive stakeholders Strong analytical capability, with experience turning complex data into clear actions and decisions The ability to build trusted relationships quickly across multiple teams and organisations A visible, values-led leadership style that inspires confidence and accountability Resilience, pace and sound judgement in a demanding and evolving environment NHS experience would be highly advantageous, although candidates with transferable experience from similarly complex sectors are encouraged to apply. In return for your hard work and dedication you will enjoy a wide variety of benefits including: Band 8D salary package 94,356 - 108,814 dependant on experience Up to 33-days holiday each year dependent on NHS Service and a generous NHS pension Other staff benefits packages (lease cars, cycle to work, home electronics to name a few) For a candidate pack which contains a job description and full details on how to apply, please contact our retained consultant Nicola Shaw at Morgan Law on (phone number removed) or to apply please send a CV and covering letter to (url removed) Closing date: 21st June Interview date: 2nd July
NATIONAL SAVINGS & INVESTMENTS
Chief Executive Officer
NATIONAL SAVINGS & INVESTMENTS
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.
Jun 13, 2026
Full time
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.

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