33 jobs found

Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

DVC Sports Duty Officer Salary: £25,456 per annum Location: Dearne Valley College Contract Type: Full Time Perm Join our team as a DVC Sports Duty Officer, where you will be pivotal in managing the day-to-day operations of our sports facilities. This role is ideal for someone with a passion for sports and a commitment to excellent customer service, ensuring health and safety compliance, and efficient facility operations. Day-to-day of the role: Oversee the daily operation of sports facilities during allocated shifts. Ensure adherence to all health and safety procedures and policies. Supervise staff, including allocation of duties and monitoring performance. Provide first-rate customer service and act as the first point of contact for facility users. Handle customer queries, issues, and complaints professionally. Conduct regular facility checks to ensure cleanliness, safety, and functionality. Support the setup and delivery of sports activities, events, and bookings. Maintain accurate records, including incident and accident reports. Manage the safe storage, maintenance, and readiness of all equipment. Assist with opening and closing procedures, ensuring the security of the premises. Required Skills & Qualifications: Proven experience in a sports, leisure, or customer-facing environment. Strong understanding of health and safety practices. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Flexible approach to working hours, including availability for evenings and weekends. Desirable: First Aid qualification. National Pool Lifeguard Qualification (NPLQ) or equivalent. Experience in supervising staff or managing a facility. Skills and Competencies: Strong organisational and problem-solving skills. Ability to remain calm under pressure. High level of customer focus. Meticulous attention to detail and commitment to maintaining standards. Additional Information: The role may involve shift work, including evenings and weekends. Opportunities for training and development may be provided. Candidates may be required to undergo relevant background checks.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in a wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in a wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting