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customer service co ordinator
MSC Mediterranean Shipping Company (UK)
Customer Service Coordinator
MSC Mediterranean Shipping Company (UK) Ipswich, Suffolk
Customer Service Coordinator - FAK Key Accounts Part time: (Mon, Tues and Wed full days), permanent The successful candidate will work within the Export Customer Service Key Accounts Documentation Team to ensure all aspects of the role are handled efficiently and accurately, within the set KPI's. Excellent communication skills are required to support both internal and external customers, answering enquiries quickly and professionally. How you will help us and what you can expect Manage own workload, using MSC's various systems Communicating effectively when support needed Processing work in line with client requirements and MSC UK performance standards Resolve Customer inquiries quickly and professionally, within set KPI's Develop relationships with customers to ultimately improve their experience To understand and work collaboratively with internal departments Ensure full recovery of all applicable costs, relative to your role Work as a team player, contributing ideas in team meetings / discussions for collective improvement to internal processes and the service offered to customers Visit customers as/ when required, to help build working relations Being adaptable, to ensure support can be given to other teams, as/ when required Skills and experience you'll bring to us Ability to maintain high level of customer service, under pressure. Customer focused Attention to detail - high level of accuracy to minimise errors and loss to MSC Excellent communication skills, written and verbal Solution driven Effective time management skills Ability to work individually and within a team Positive, Flexible attitude Ability to multi-task Good knowledge of IT Skills (Microsoft Office) Shipping knowledge preferred What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Jun 16, 2026
Full time
Customer Service Coordinator - FAK Key Accounts Part time: (Mon, Tues and Wed full days), permanent The successful candidate will work within the Export Customer Service Key Accounts Documentation Team to ensure all aspects of the role are handled efficiently and accurately, within the set KPI's. Excellent communication skills are required to support both internal and external customers, answering enquiries quickly and professionally. How you will help us and what you can expect Manage own workload, using MSC's various systems Communicating effectively when support needed Processing work in line with client requirements and MSC UK performance standards Resolve Customer inquiries quickly and professionally, within set KPI's Develop relationships with customers to ultimately improve their experience To understand and work collaboratively with internal departments Ensure full recovery of all applicable costs, relative to your role Work as a team player, contributing ideas in team meetings / discussions for collective improvement to internal processes and the service offered to customers Visit customers as/ when required, to help build working relations Being adaptable, to ensure support can be given to other teams, as/ when required Skills and experience you'll bring to us Ability to maintain high level of customer service, under pressure. Customer focused Attention to detail - high level of accuracy to minimise errors and loss to MSC Excellent communication skills, written and verbal Solution driven Effective time management skills Ability to work individually and within a team Positive, Flexible attitude Ability to multi-task Good knowledge of IT Skills (Microsoft Office) Shipping knowledge preferred What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Trainee Mortgage Advisor
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Gravesend, Kent
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £2,500 Car Allowance £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 16, 2026
Full time
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £2,500 Car Allowance £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Exponential-e
Customer Service Coordinator 24/7
Exponential-e Bridgend, Mid Glamorgan
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues that may affect Exponential-e customers To encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the management for service improvement What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Flexible approach to work, with the ability to work effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
Jun 16, 2026
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues that may affect Exponential-e customers To encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the management for service improvement What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Flexible approach to work, with the ability to work effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
Future Prospects Group Ltd
Spares Coordinator
Future Prospects Group Ltd
Spares Coordinator Newark, Full Time, Permanent £Attractive Salary Future Prospects Group are pleased to be working with our clients to help them find their Spares Coordinator, you will act as the primary point of contact for customers requiring spare parts. You will work closely with customers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion. THE ROLE Your responsibilities as a Spares Coordinator will include: Customer Liaison - handling incoming customer spare s requests in a prompt, friendly and professional manner. Coordinate orders from receipt through to completion, liaising with internal departments, and customers throughout. Maintain accurate records: updating logs/spreadsheets. Prepare accurate quotations for spares and issue them to customers in line with internal processes. Resolving any queries or complaints. Ensure any invoice related queries are dealt with in a timely manner. Administration - ensuring the system and Spare s project files are kept up to date. Assisting the Service Manager in various tasks. Attend Training Courses as and when required. THE CANDIDATE The ideal Spares Coordinator will be able to demonstrate the following key skills and experience: Previous experience in a similar technical service role. Excellent verbal and written communication skills. Experience working in a customer service or customer facing environment. Proven experience in a coordinating role is essential. A good standard of literacy and numeracy. Demonstrable ability to plan, organise and prioritise work. Be neat and methodical in their work. Accurate data entry skills. Good systems with knowledge of ERP systems (E.g. SAGE, SAP, Oracle). Good Microsoft office skills with strong Excel skills. An understanding of health and safety legislation. Ability to build great rapport with customers, team members and the wider business. Be able to work with minimal supervision and to specific deadlines. Able to juggle multiple tasks and remain calm under pressure. Flexible and willing to do overtime. THE BENEFITS The benefits included with this role are: Buy extra holiday. Early finish on a Friday. Free parking. Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
Jun 16, 2026
Full time
Spares Coordinator Newark, Full Time, Permanent £Attractive Salary Future Prospects Group are pleased to be working with our clients to help them find their Spares Coordinator, you will act as the primary point of contact for customers requiring spare parts. You will work closely with customers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion. THE ROLE Your responsibilities as a Spares Coordinator will include: Customer Liaison - handling incoming customer spare s requests in a prompt, friendly and professional manner. Coordinate orders from receipt through to completion, liaising with internal departments, and customers throughout. Maintain accurate records: updating logs/spreadsheets. Prepare accurate quotations for spares and issue them to customers in line with internal processes. Resolving any queries or complaints. Ensure any invoice related queries are dealt with in a timely manner. Administration - ensuring the system and Spare s project files are kept up to date. Assisting the Service Manager in various tasks. Attend Training Courses as and when required. THE CANDIDATE The ideal Spares Coordinator will be able to demonstrate the following key skills and experience: Previous experience in a similar technical service role. Excellent verbal and written communication skills. Experience working in a customer service or customer facing environment. Proven experience in a coordinating role is essential. A good standard of literacy and numeracy. Demonstrable ability to plan, organise and prioritise work. Be neat and methodical in their work. Accurate data entry skills. Good systems with knowledge of ERP systems (E.g. SAGE, SAP, Oracle). Good Microsoft office skills with strong Excel skills. An understanding of health and safety legislation. Ability to build great rapport with customers, team members and the wider business. Be able to work with minimal supervision and to specific deadlines. Able to juggle multiple tasks and remain calm under pressure. Flexible and willing to do overtime. THE BENEFITS The benefits included with this role are: Buy extra holiday. Early finish on a Friday. Free parking. Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
Loom Talent
Import Coordinator
Loom Talent Witham, Essex
Import Coordinator - Chelmsford, Essex Loom Talent is exclusively partnering with a global supply chain and logistics specialist to recruit an Import Coordinator based in Chelmsford, Essex. This is an exciting opportunity to manage import operations and customs clearance activities while supporting the growth of the company's freight forwarding capability. The role offers scope to develop beyond traditional import coordination into a broader freight forwarding position with increased commercial involvement. Key Responsibilities Manage import shipments from booking through to final delivery. Coordinate with carriers, agents, warehouses, and customers to ensure smooth operations. Review and verify shipping documentation, including Bills of Lading (B/L), Air Waybills (AWB), invoices, and packing lists. Track shipments and maintain accurate updates within internal systems. Arrange haulage and coordinate deliveries. Proactively minimise demurrage and detention costs. Complete job costing and invoicing using CargoWise. Deliver excellent customer service and support operational efficiency. About You Experience within freight forwarding, logistics or supply chain operations. Strong understanding of import/export procedures and customs requirements. Ability to manage multiple shipments and priorities in a fast-paced environment. Commercially aware with a proactive, solutions-focused approach. Confident liaising with carriers, agents, and customers. Excellent communication and relationship-building skills. High attention to detail, particularly regarding customs and shipping documentation. CargoWise experience is desirable. The Opportunity The successful Import Coordinator will play an active role in developing freight forwarding operations, improving processes, and supporting customer growth initiatives. This is an excellent opportunity to join a growing business that has retained its family values and reputation as a great place to work. This is a full-time, site-based position offering a competitive salary, bonus potential, and a comprehensive benefits package.
Jun 16, 2026
Full time
Import Coordinator - Chelmsford, Essex Loom Talent is exclusively partnering with a global supply chain and logistics specialist to recruit an Import Coordinator based in Chelmsford, Essex. This is an exciting opportunity to manage import operations and customs clearance activities while supporting the growth of the company's freight forwarding capability. The role offers scope to develop beyond traditional import coordination into a broader freight forwarding position with increased commercial involvement. Key Responsibilities Manage import shipments from booking through to final delivery. Coordinate with carriers, agents, warehouses, and customers to ensure smooth operations. Review and verify shipping documentation, including Bills of Lading (B/L), Air Waybills (AWB), invoices, and packing lists. Track shipments and maintain accurate updates within internal systems. Arrange haulage and coordinate deliveries. Proactively minimise demurrage and detention costs. Complete job costing and invoicing using CargoWise. Deliver excellent customer service and support operational efficiency. About You Experience within freight forwarding, logistics or supply chain operations. Strong understanding of import/export procedures and customs requirements. Ability to manage multiple shipments and priorities in a fast-paced environment. Commercially aware with a proactive, solutions-focused approach. Confident liaising with carriers, agents, and customers. Excellent communication and relationship-building skills. High attention to detail, particularly regarding customs and shipping documentation. CargoWise experience is desirable. The Opportunity The successful Import Coordinator will play an active role in developing freight forwarding operations, improving processes, and supporting customer growth initiatives. This is an excellent opportunity to join a growing business that has retained its family values and reputation as a great place to work. This is a full-time, site-based position offering a competitive salary, bonus potential, and a comprehensive benefits package.
Ackerman Pierce
Business Support Officer
Ackerman Pierce Chatham, Kent
Interim Business Support Officer - Education & SEND Location: Kent (Office-based 3 days per week - mandatory attendance) Contract: Interim Assignment - Initial 3 Months (with potential extension) Rate: £200 per day umbrellaWe are seeking an experienced Business Support Officer to join a busy Education & SEND service on an interim basis. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience supporting multi-agency teams within a public sector environment.This role requires attendance in the office three days per week , and applicants must be able to commit to this requirement. Key Responsibilities Provide proactive administrative support across Education and SEND service activities. Act as a first point of contact, delivering a professional and responsive customer service experience. Respond promptly to telephone and email enquiries while maintaining accurate records. Communicate effectively, inclusively and professionally with a wide range of stakeholders. Manage sensitive and confidential enquiries with discretion and professionalism. Coordinate appointments, schedules and diary management. Maintain databases, records and administrative systems in line with organisational procedures. Take accurate minutes and provide support for partnership and SEND-related meetings. Organise meetings, events and training sessions from planning through to delivery. Prepare documentation, reports and statutory returns as required. Ensure stakeholders receive timely and accurate updates regarding cases and service activity. Maintain accurate SEN pupil data and records in accordance with statutory requirements. Gather and collate feedback to support continuous service improvement. Essential Requirements Previous experience in a Business Support, Administrative or Coordinator role. Strong organisational skills with the ability to manage multiple priorities. Experience maintaining databases and accurate record-keeping systems. Excellent verbal and written communication skills. Ability to handle confidential and sensitive information appropriately. Strong minute-taking and meeting administration experience. Proficiency in Microsoft Office applications and administrative systems. Experience working within Education, SEND, Local Government or a similar public sector environment is highly desirable. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett on or email in your updated CV to us at Ackerman Pierce.
Jun 16, 2026
Contractor
Interim Business Support Officer - Education & SEND Location: Kent (Office-based 3 days per week - mandatory attendance) Contract: Interim Assignment - Initial 3 Months (with potential extension) Rate: £200 per day umbrellaWe are seeking an experienced Business Support Officer to join a busy Education & SEND service on an interim basis. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience supporting multi-agency teams within a public sector environment.This role requires attendance in the office three days per week , and applicants must be able to commit to this requirement. Key Responsibilities Provide proactive administrative support across Education and SEND service activities. Act as a first point of contact, delivering a professional and responsive customer service experience. Respond promptly to telephone and email enquiries while maintaining accurate records. Communicate effectively, inclusively and professionally with a wide range of stakeholders. Manage sensitive and confidential enquiries with discretion and professionalism. Coordinate appointments, schedules and diary management. Maintain databases, records and administrative systems in line with organisational procedures. Take accurate minutes and provide support for partnership and SEND-related meetings. Organise meetings, events and training sessions from planning through to delivery. Prepare documentation, reports and statutory returns as required. Ensure stakeholders receive timely and accurate updates regarding cases and service activity. Maintain accurate SEN pupil data and records in accordance with statutory requirements. Gather and collate feedback to support continuous service improvement. Essential Requirements Previous experience in a Business Support, Administrative or Coordinator role. Strong organisational skills with the ability to manage multiple priorities. Experience maintaining databases and accurate record-keeping systems. Excellent verbal and written communication skills. Ability to handle confidential and sensitive information appropriately. Strong minute-taking and meeting administration experience. Proficiency in Microsoft Office applications and administrative systems. Experience working within Education, SEND, Local Government or a similar public sector environment is highly desirable. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett on or email in your updated CV to us at Ackerman Pierce.
This is Alexander Faraday Limited
Wedding & Events Coordinator
This is Alexander Faraday Limited Chalfont St. Peter, Buckinghamshire
Wedding & Events Coordinator Buckinghamshire We are currently seeking a Wedding & Events Coordinator to join an outstanding 4-star hotel in Buckinghamshire. This is an exciting opportunity to become part of a busy and successful events team, helping to deliver a wide range of weddings, private functions and corporate events. The role offers plenty of variety, with responsibility for supporting clients throughout the entire event journey, from initial enquiry and venue show rounds through to planning, coordination and on-the-day delivery. Working closely with clients, suppliers and operational teams, you will play an important role in ensuring every event is delivered to a high standard while providing an exceptional customer experience. This position would also suit somebody who has gained experience delivering weddings and events from an operational or front of house perspective and is looking to move into a more coordination-focused role. Key Responsibilities Managing wedding and event enquiries from initial contact through to confirmation Conducting venue show rounds and client meetings Building strong relationships with clients and understanding their requirements Processing bookings, amendments and event details accurately Producing function sheets and communicating event requirements to operational teams Coordinating with departments across the hotel to ensure seamless event delivery Supporting weddings, conferences and private functions on the day of the event Maintaining client records and encouraging repeat business Assisting with sales activity and maximising event revenue opportunities What We're Looking For Previous experience within weddings, events, hospitality or conference and banqueting Strong organisational and administration skills Excellent communication and customer service abilities Comfortable building relationships with clients and suppliers Ability to manage multiple priorities in a fast-paced environment A positive and proactive approach to problem solving Flexibility to support occasional weekend and evening events This opportunity would suit candidates currently working as a Wedding Coordinator, Events Coordinator, Events Executive, Conference & Banqueting Coordinator, Functions Coordinator or Reservations Coordinator. It would also be a fantastic opportunity for somebody currently involved in the operational delivery of weddings and events who is looking to step away from front of house operations and move into a more client-facing planning and coordination role. The hotel has an excellent training and development programme in place, making it an ideal environment for someone looking to build on their existing events experience and develop their career further.
Jun 16, 2026
Full time
Wedding & Events Coordinator Buckinghamshire We are currently seeking a Wedding & Events Coordinator to join an outstanding 4-star hotel in Buckinghamshire. This is an exciting opportunity to become part of a busy and successful events team, helping to deliver a wide range of weddings, private functions and corporate events. The role offers plenty of variety, with responsibility for supporting clients throughout the entire event journey, from initial enquiry and venue show rounds through to planning, coordination and on-the-day delivery. Working closely with clients, suppliers and operational teams, you will play an important role in ensuring every event is delivered to a high standard while providing an exceptional customer experience. This position would also suit somebody who has gained experience delivering weddings and events from an operational or front of house perspective and is looking to move into a more coordination-focused role. Key Responsibilities Managing wedding and event enquiries from initial contact through to confirmation Conducting venue show rounds and client meetings Building strong relationships with clients and understanding their requirements Processing bookings, amendments and event details accurately Producing function sheets and communicating event requirements to operational teams Coordinating with departments across the hotel to ensure seamless event delivery Supporting weddings, conferences and private functions on the day of the event Maintaining client records and encouraging repeat business Assisting with sales activity and maximising event revenue opportunities What We're Looking For Previous experience within weddings, events, hospitality or conference and banqueting Strong organisational and administration skills Excellent communication and customer service abilities Comfortable building relationships with clients and suppliers Ability to manage multiple priorities in a fast-paced environment A positive and proactive approach to problem solving Flexibility to support occasional weekend and evening events This opportunity would suit candidates currently working as a Wedding Coordinator, Events Coordinator, Events Executive, Conference & Banqueting Coordinator, Functions Coordinator or Reservations Coordinator. It would also be a fantastic opportunity for somebody currently involved in the operational delivery of weddings and events who is looking to step away from front of house operations and move into a more client-facing planning and coordination role. The hotel has an excellent training and development programme in place, making it an ideal environment for someone looking to build on their existing events experience and develop their career further.
WR Logistics
LCL Export Operator
WR Logistics Basildon, Essex
LCL Export Coordinator - Basildon - Up to 32,000 We are seeking an organised and proactive LCL Export Operations Coordinator to join our client's freight forwarding team based in Basildon. The successful candidate will be responsible for managing LCL export shipments from booking through to completion, ensuring efficient operations, excellent customer service, and maximum profitability on every shipment Job type: Permanent Salary: Up to 32,000 Key Responsibilities Manage the complete LCL export process from booking through to shipment completion. Book containers with carriers and obtain hazardous cargo approvals where required. Coordinate with UK warehouses to arrange container loading schedules. Prepare and issue loading manifests to warehouses. Submit Bill of Lading instructions to carriers within required documentation deadlines. Review Master Bills of Lading for accuracy and resolve any discrepancies. Send shipment pre-alerts to overseas agents and offices within 48 hours of vessel departure. Ensure all shipment costs and revenue are entered accurately within the correct accounting period. Process profit-sharing calculations where applicable. Maintain clear and accurate operational records and correspondence. Escalate and communicate operational issues to management as required. Investigate and resolve customer invoice queries. Verify supplier invoices and dispute any incorrect charges. Complete file closure procedures, ensuring all costs and charges have been captured and profitability maximised. Provide professional telephone support to customers, suppliers, and partners. Receive customer bookings and issue booking confirmations. Arrange UK haulage and transport requirements where necessary. Support the wider export operations team as required. Skills & Experience Experience in freight forwarding export operations for a UK based forwarder Knowledge of LCL export processes and documentation. Strong understanding of Bills of Lading and shipping procedures. Excellent organisational skills with strong attention to detail. Ability to manage multiple shipments and deadlines simultaneously. Strong communication and customer service skills. Competent user of Microsoft Office and freight management systems. Experience working with carrier bookings and consolidations. Knowledge of hazardous cargo procedures. Experience arranging UK haulage. Familiarity with cargo accounting and profitability controls WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Jun 16, 2026
Full time
LCL Export Coordinator - Basildon - Up to 32,000 We are seeking an organised and proactive LCL Export Operations Coordinator to join our client's freight forwarding team based in Basildon. The successful candidate will be responsible for managing LCL export shipments from booking through to completion, ensuring efficient operations, excellent customer service, and maximum profitability on every shipment Job type: Permanent Salary: Up to 32,000 Key Responsibilities Manage the complete LCL export process from booking through to shipment completion. Book containers with carriers and obtain hazardous cargo approvals where required. Coordinate with UK warehouses to arrange container loading schedules. Prepare and issue loading manifests to warehouses. Submit Bill of Lading instructions to carriers within required documentation deadlines. Review Master Bills of Lading for accuracy and resolve any discrepancies. Send shipment pre-alerts to overseas agents and offices within 48 hours of vessel departure. Ensure all shipment costs and revenue are entered accurately within the correct accounting period. Process profit-sharing calculations where applicable. Maintain clear and accurate operational records and correspondence. Escalate and communicate operational issues to management as required. Investigate and resolve customer invoice queries. Verify supplier invoices and dispute any incorrect charges. Complete file closure procedures, ensuring all costs and charges have been captured and profitability maximised. Provide professional telephone support to customers, suppliers, and partners. Receive customer bookings and issue booking confirmations. Arrange UK haulage and transport requirements where necessary. Support the wider export operations team as required. Skills & Experience Experience in freight forwarding export operations for a UK based forwarder Knowledge of LCL export processes and documentation. Strong understanding of Bills of Lading and shipping procedures. Excellent organisational skills with strong attention to detail. Ability to manage multiple shipments and deadlines simultaneously. Strong communication and customer service skills. Competent user of Microsoft Office and freight management systems. Experience working with carrier bookings and consolidations. Knowledge of hazardous cargo procedures. Experience arranging UK haulage. Familiarity with cargo accounting and profitability controls WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Wallace Hind Selection LTD
Project Coordinator
Wallace Hind Selection LTD City, Liverpool
Are you a Project Coordinator looking for a role with genuine responsibility and variety? Based in Warrington, this is a hands-on position combining office-based project coordination with regular travel to customer sites across the UK, managing projects from order through to successful installation. BASIC SALARY: Up to £35,000 BENEFITS: Company car or car allowance 25 days annual leave plus bank holidays Private medical insurance Pension scheme LOCATION: Primarily office-based in Warrington, regular travel to customer sites across the UK will be required. COMMUTABLE LOCATIONS: Widnes, Runcorn, St Helens, Wigan, Leigh, Bolton, Manchester, Northwich, Chester, Liverpool, Warrington JOB DESCRIPTION: Project Coordinator, Installation Coordinator - Warehouse Safety Solutions, Installation Services Due to continued growth, we are seeking a Project & Installation Coordinator to take ownership of projects from initial order through to successful installation and completion. Working closely with customers, suppliers, subcontractors and installation teams, you will ensure projects are delivered on time, within budget and to the highest standards. This is a varied role combining project coordination, customer communication, supplier management and site-based project support. No two days will look the same, but you can expect to: Manage projects from order receipt through to installation and final completion. Coordinate installation schedules, subcontractors and project resources across multiple projects. Liaise with customers, suppliers and installation teams to ensure smooth project delivery. Conduct site visits to assess project requirements and oversee installations. Order materials and manage supplier relationships to meet project deadlines. Maintain project documentation, schedules and RAMS where required. PERSON SPECIFICATION: Project Coordinator, Installation Coordinator - Warehouse Safety Solutions, Installation Services You may have experience within warehousing, distribution, logistics, manufacturing, health and safety or installation-based industries, but what's most important to us is that you'll be proactive, have a technical mindset, be adaptable and highly organised; someone who isn't afraid to roll their sleeves up and get involved wherever needed. This is a role for someone who takes ownership, remains calm under pressure and can confidently juggle multiple priorities and deadlines simultaneously. You'll be comfortable working within a small, hard working team environment where flexibility, initiative and a positive attitude are essential, and you'll: Be solutions-focused, customer-centric and capable of re-prioritising workloads as business needs change. Be confident communicating with customers, suppliers, project managers and installation teams. Hold a full driving license and be confident driving across the UK to visit customer sites. Be proficient in Microsoft Excel. THE COMPANY: We are a specialist provider of warehouse identification and safety solutions, delivering bespoke projects including warehouse labelling, floor marking, safety netting, signage and installation services. PROSPECTS: You'll be joining a growing organisation where you will gain exposure to all aspects of project delivery. As the business continues to expand, there will be opportunities to broaden your responsibilities, develop your skillset and progress your career within a supportive and entrepreneurial environment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Project Coordinator, Installation Coordinator, Contracts Coordinator, Operations Coordinator, Project Administrator, Project Support Coordinator, Site Coordinator, Service Coordinator, Installation Manager - Warehousing, Manufacturing, Construction, Signage, Shopfitting, Fit-Out, Facilities Management, Warehouse Solutions, Installation Services, Materials Handling, Industrial Services, Health & Safety, Supply Chain or Engineering environments. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18515, Wallace Hind Selection
Jun 16, 2026
Full time
Are you a Project Coordinator looking for a role with genuine responsibility and variety? Based in Warrington, this is a hands-on position combining office-based project coordination with regular travel to customer sites across the UK, managing projects from order through to successful installation. BASIC SALARY: Up to £35,000 BENEFITS: Company car or car allowance 25 days annual leave plus bank holidays Private medical insurance Pension scheme LOCATION: Primarily office-based in Warrington, regular travel to customer sites across the UK will be required. COMMUTABLE LOCATIONS: Widnes, Runcorn, St Helens, Wigan, Leigh, Bolton, Manchester, Northwich, Chester, Liverpool, Warrington JOB DESCRIPTION: Project Coordinator, Installation Coordinator - Warehouse Safety Solutions, Installation Services Due to continued growth, we are seeking a Project & Installation Coordinator to take ownership of projects from initial order through to successful installation and completion. Working closely with customers, suppliers, subcontractors and installation teams, you will ensure projects are delivered on time, within budget and to the highest standards. This is a varied role combining project coordination, customer communication, supplier management and site-based project support. No two days will look the same, but you can expect to: Manage projects from order receipt through to installation and final completion. Coordinate installation schedules, subcontractors and project resources across multiple projects. Liaise with customers, suppliers and installation teams to ensure smooth project delivery. Conduct site visits to assess project requirements and oversee installations. Order materials and manage supplier relationships to meet project deadlines. Maintain project documentation, schedules and RAMS where required. PERSON SPECIFICATION: Project Coordinator, Installation Coordinator - Warehouse Safety Solutions, Installation Services You may have experience within warehousing, distribution, logistics, manufacturing, health and safety or installation-based industries, but what's most important to us is that you'll be proactive, have a technical mindset, be adaptable and highly organised; someone who isn't afraid to roll their sleeves up and get involved wherever needed. This is a role for someone who takes ownership, remains calm under pressure and can confidently juggle multiple priorities and deadlines simultaneously. You'll be comfortable working within a small, hard working team environment where flexibility, initiative and a positive attitude are essential, and you'll: Be solutions-focused, customer-centric and capable of re-prioritising workloads as business needs change. Be confident communicating with customers, suppliers, project managers and installation teams. Hold a full driving license and be confident driving across the UK to visit customer sites. Be proficient in Microsoft Excel. THE COMPANY: We are a specialist provider of warehouse identification and safety solutions, delivering bespoke projects including warehouse labelling, floor marking, safety netting, signage and installation services. PROSPECTS: You'll be joining a growing organisation where you will gain exposure to all aspects of project delivery. As the business continues to expand, there will be opportunities to broaden your responsibilities, develop your skillset and progress your career within a supportive and entrepreneurial environment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Project Coordinator, Installation Coordinator, Contracts Coordinator, Operations Coordinator, Project Administrator, Project Support Coordinator, Site Coordinator, Service Coordinator, Installation Manager - Warehousing, Manufacturing, Construction, Signage, Shopfitting, Fit-Out, Facilities Management, Warehouse Solutions, Installation Services, Materials Handling, Industrial Services, Health & Safety, Supply Chain or Engineering environments. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18515, Wallace Hind Selection
Search
Operations Administrator
Search City, Leeds
Operations Administrator/ Order Management Coordinator Leeds (LS15) Hybrid Working - 2 days from home, 3 days in the office Full-Time, Monday to Friday (Flexible start and finish times) 13.50 per hour ( 28,080 per year) 6-Month Temporary Contract Weekly Pay Are you organised, detail-focused, and looking to gain experience with a global company? We're looking for an Order Management Coordinator to join a friendly and supportive team in Leeds. This is a great opportunity for someone with administration, customer service, logistics, or office experience who wants to build a career in operations and supply chain. What You'll Be Doing Processing customer and supplier orders Tracking orders and deliveries Liaising with logistics and transport providers Checking stock availability and delivery schedules Resolving order queries and supporting customers Updating reports and helping improve processes What We're Looking For Previous administration, customer service, logistics, or office experience Good attention to detail and organisation skills Confident using Microsoft Office, including Excel Ability to manage multiple tasks and meet deadlines Strong communication skills and a positive attitude French or German language skills would be an advantage, but are not essential What's In It For You? Hybrid working Flexible working hours Weekly pay Full training provided Experience with a global organisation Opportunity to develop valuable operations and logistics skills Supportive team environment If you're looking for your next opportunity and want to join a well-established global business, we'd love to hear from you. Apply today and a member of our team will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 16, 2026
Contractor
Operations Administrator/ Order Management Coordinator Leeds (LS15) Hybrid Working - 2 days from home, 3 days in the office Full-Time, Monday to Friday (Flexible start and finish times) 13.50 per hour ( 28,080 per year) 6-Month Temporary Contract Weekly Pay Are you organised, detail-focused, and looking to gain experience with a global company? We're looking for an Order Management Coordinator to join a friendly and supportive team in Leeds. This is a great opportunity for someone with administration, customer service, logistics, or office experience who wants to build a career in operations and supply chain. What You'll Be Doing Processing customer and supplier orders Tracking orders and deliveries Liaising with logistics and transport providers Checking stock availability and delivery schedules Resolving order queries and supporting customers Updating reports and helping improve processes What We're Looking For Previous administration, customer service, logistics, or office experience Good attention to detail and organisation skills Confident using Microsoft Office, including Excel Ability to manage multiple tasks and meet deadlines Strong communication skills and a positive attitude French or German language skills would be an advantage, but are not essential What's In It For You? Hybrid working Flexible working hours Weekly pay Full training provided Experience with a global organisation Opportunity to develop valuable operations and logistics skills Supportive team environment If you're looking for your next opportunity and want to join a well-established global business, we'd love to hear from you. Apply today and a member of our team will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Tristone Nash
Compliance Manager - Social Housing
Tristone Nash Reading, Oxfordshire
We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed)
Jun 16, 2026
Full time
We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed)
ReFood
Transport Coordinator
ReFood Widnes, Cheshire
Vacancy Transport Coordinator Location: Widnes Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce renewable electricity, heat and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging. The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill. The Position An exciting opening has arisen for a Transport Coordinator to join the team at our Refood Ltd, Widnes site. This is a great opportunity for someone who wants to join an established and growing company, which is committed to helping conserve natural resources and protect the environment. In return we will offer you the opportunity to develop your existing skillset by investing in your training and future development in order for you to fulfil your potential. This is a full-time permanent position, working 40 hours per week, Monday to Friday. 8.00 to 17.00 with 1 hour for lunch. As a Transport Coordinator your duties and responsibilities will vary based on the Company s requirements but will include: Assist with ensuring the efficient running of the Company s collection services and ensuring we meet the Service Level Agreements for our customers. Planning daily workload for vehicles based at the Widnes sites. Effective planning and utilisation of drivers and vehicles for deliveries and collections. Effective route planning. Daily face to face debriefing of the driver team. Dealing with queries by telephone and email from customers, employees, and colleagues. Dealing with driver hours ensuring they are compliant. Planning fleet services and MOTs in accordance with the O license requirements for Widnes. Ensuring compliance with company procedures and statutory obligations for vehicle operations, health & safety, and other legislation. Monitoring and management of vehicle defects through the PURGO system. Create and amend inbound and outbound weighbridge tickets. Any other duties/projects as and when required by the management team. Requirements Good formal education. Previous experience of working within a busy Transport Office/Department. Previous experience of multi-drop planning and using planning systems. Excellent communication skills, with an ability to balance conflicting demands. Good knowledge of transport regulations. Ability to work under pressure in an ever-changing environment. Good IT skills, including MS Word and Excel. Committed, reliable and flexible team player. Salary: £30K to £32K plus benefits Please apply in writing with your CV to HR Department, Ings Road, Doncaster, DN5 9TL or email (url removed) Please note that only shortlisted applicants will be contacted due to the high volume of CV s being received.
Jun 16, 2026
Full time
Vacancy Transport Coordinator Location: Widnes Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce renewable electricity, heat and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging. The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill. The Position An exciting opening has arisen for a Transport Coordinator to join the team at our Refood Ltd, Widnes site. This is a great opportunity for someone who wants to join an established and growing company, which is committed to helping conserve natural resources and protect the environment. In return we will offer you the opportunity to develop your existing skillset by investing in your training and future development in order for you to fulfil your potential. This is a full-time permanent position, working 40 hours per week, Monday to Friday. 8.00 to 17.00 with 1 hour for lunch. As a Transport Coordinator your duties and responsibilities will vary based on the Company s requirements but will include: Assist with ensuring the efficient running of the Company s collection services and ensuring we meet the Service Level Agreements for our customers. Planning daily workload for vehicles based at the Widnes sites. Effective planning and utilisation of drivers and vehicles for deliveries and collections. Effective route planning. Daily face to face debriefing of the driver team. Dealing with queries by telephone and email from customers, employees, and colleagues. Dealing with driver hours ensuring they are compliant. Planning fleet services and MOTs in accordance with the O license requirements for Widnes. Ensuring compliance with company procedures and statutory obligations for vehicle operations, health & safety, and other legislation. Monitoring and management of vehicle defects through the PURGO system. Create and amend inbound and outbound weighbridge tickets. Any other duties/projects as and when required by the management team. Requirements Good formal education. Previous experience of working within a busy Transport Office/Department. Previous experience of multi-drop planning and using planning systems. Excellent communication skills, with an ability to balance conflicting demands. Good knowledge of transport regulations. Ability to work under pressure in an ever-changing environment. Good IT skills, including MS Word and Excel. Committed, reliable and flexible team player. Salary: £30K to £32K plus benefits Please apply in writing with your CV to HR Department, Ings Road, Doncaster, DN5 9TL or email (url removed) Please note that only shortlisted applicants will be contacted due to the high volume of CV s being received.
Tristone Nash
Compliance Manager - Social Housing
Tristone Nash City, Cardiff
We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed)
Jun 16, 2026
Full time
We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed)
Tristone Nash
Compliance Manager - Social Housing
Tristone Nash Bristol, Gloucestershire
We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed)
Jun 16, 2026
Full time
We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed)
Wolseley
Customer Support Coordinator
Wolseley Yeovil, Somerset
Salary: £30,000 + Bonus + Excellent Benefits Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) -RES - Renewables So, who are we?We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build care click apply for full job details
Jun 16, 2026
Full time
Salary: £30,000 + Bonus + Excellent Benefits Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) -RES - Renewables So, who are we?We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build care click apply for full job details
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Trainee Mortgage Advisor
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Sevenoaks, Kent
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £2,500 Car Allowance £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 16, 2026
Full time
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £2,500 Car Allowance £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Get Staffed Online Recruitment Limited
Operations Coordinator
Get Staffed Online Recruitment Limited Burnley, Lancashire
Operations Coordinator Order Management and Despatch Burnley, Lancashire £29,000 £32,000 depending on experience Full-Time; Monday to Friday Our client manufactures recycled plastic lumber and outdoor furniture that helps turn waste plastic into long-lasting, low-maintenance products used across the UK. As the business continues to grow, invest in new systems and modernise operations, our client is looking for an Operations Coordinator to help drive the order management and despatch function forward. This is a genuinely varied operational role where you will have the opportunity to influence processes, improve workflows and become a key part of the business during an exciting phase of development. You will work closely with the office team, warehouse operation and sales function to ensure customer orders move smoothly from order receipt through to fulfilment and delivery. What You ll Gain: A hands-on operational role with real ownership. The opportunity to work collaboratively to help shape operational processes and systems. Involvement in a Shopify and inventory platform migration project. A stable Monday to Friday position with no weekend work. A supportive and collaborative working environment. The chance to join a growing manufacturing business with a sustainability focus. Pension scheme. 28 days holiday including bank holidays. Free on-site parking. Casual dress environment. About the Opportunity The Operations Coordinator plays a central role in keeping the office, order management and shipping operation running efficiently. You will coordinate orders from receipt through to despatch, maintain stock visibility, support fulfilment planning and work closely with colleagues across departments to ensure customers receive accurate information and excellent service. This role also offers real scope to improve the way things work. Our client is looking for someone who spots inefficiencies, works with other to solve problems proactively and takes pride in helping operations run smoothly. What You ll Be Doing: Coordinating daily order management and shipping activity. Managing the end-to-end despatch process using courier portals and shipping software. Working with warehouse colleagues to prioritise pick, pack and fulfilment activity. Producing daily fulfilment and despatch lists. Tracking stock and incoming deliveries using Excel and inventory systems. Raising stock orders and communicating accurate lead times. Working with Sales to maintain strong order intake standards. Handling customer, supplier and carrier communication by phone and email. Identifying inefficiencies and helping improve operational workflows. Supporting the transition to Shopify and modern inventory management tools. Resolving day-to-day operational issues proactively and independently. What You ll Need: Experience within an office, fulfilment, logistics, operations or distribution environment. Experience coordinating workflows, priorities or operational activity. Strong Excel capability including lookups and shared workbooks. Excellent organisational skills and attention to detail. Confident communication skills with the ability to challenge constructively when needed. Good general IT skills including Outlook, Word and Excel. A proactive mindset with the ability to solve routine issues independently. Desirable Experience Includes: Shipping or pallet distribution operations. Courier booking systems or shipping platforms such as Shiptheory. Inventory or stock management systems. If you want to join a growing business where your organisation, initiative and process improvement ideas will be valued, our client would love to hear from you. As part of the recruitment process, applicants will complete a short online assessment which takes around 10 minutes. This helps both you and the client ensure the role and working environment are the right fit for long-term success.
Jun 16, 2026
Full time
Operations Coordinator Order Management and Despatch Burnley, Lancashire £29,000 £32,000 depending on experience Full-Time; Monday to Friday Our client manufactures recycled plastic lumber and outdoor furniture that helps turn waste plastic into long-lasting, low-maintenance products used across the UK. As the business continues to grow, invest in new systems and modernise operations, our client is looking for an Operations Coordinator to help drive the order management and despatch function forward. This is a genuinely varied operational role where you will have the opportunity to influence processes, improve workflows and become a key part of the business during an exciting phase of development. You will work closely with the office team, warehouse operation and sales function to ensure customer orders move smoothly from order receipt through to fulfilment and delivery. What You ll Gain: A hands-on operational role with real ownership. The opportunity to work collaboratively to help shape operational processes and systems. Involvement in a Shopify and inventory platform migration project. A stable Monday to Friday position with no weekend work. A supportive and collaborative working environment. The chance to join a growing manufacturing business with a sustainability focus. Pension scheme. 28 days holiday including bank holidays. Free on-site parking. Casual dress environment. About the Opportunity The Operations Coordinator plays a central role in keeping the office, order management and shipping operation running efficiently. You will coordinate orders from receipt through to despatch, maintain stock visibility, support fulfilment planning and work closely with colleagues across departments to ensure customers receive accurate information and excellent service. This role also offers real scope to improve the way things work. Our client is looking for someone who spots inefficiencies, works with other to solve problems proactively and takes pride in helping operations run smoothly. What You ll Be Doing: Coordinating daily order management and shipping activity. Managing the end-to-end despatch process using courier portals and shipping software. Working with warehouse colleagues to prioritise pick, pack and fulfilment activity. Producing daily fulfilment and despatch lists. Tracking stock and incoming deliveries using Excel and inventory systems. Raising stock orders and communicating accurate lead times. Working with Sales to maintain strong order intake standards. Handling customer, supplier and carrier communication by phone and email. Identifying inefficiencies and helping improve operational workflows. Supporting the transition to Shopify and modern inventory management tools. Resolving day-to-day operational issues proactively and independently. What You ll Need: Experience within an office, fulfilment, logistics, operations or distribution environment. Experience coordinating workflows, priorities or operational activity. Strong Excel capability including lookups and shared workbooks. Excellent organisational skills and attention to detail. Confident communication skills with the ability to challenge constructively when needed. Good general IT skills including Outlook, Word and Excel. A proactive mindset with the ability to solve routine issues independently. Desirable Experience Includes: Shipping or pallet distribution operations. Courier booking systems or shipping platforms such as Shiptheory. Inventory or stock management systems. If you want to join a growing business where your organisation, initiative and process improvement ideas will be valued, our client would love to hear from you. As part of the recruitment process, applicants will complete a short online assessment which takes around 10 minutes. This helps both you and the client ensure the role and working environment are the right fit for long-term success.
Hunterwell Recruitment Ltd
Customer Care Coordinator
Hunterwell Recruitment Ltd Ipswich, Suffolk
Are you a talented Customer Care Coordinator who prides themselves on delivering exceptional customer service? As a Coordinator, you'll be dealing with calls and emails from homeowners regarding defects that have arisen during the 2-year warranty period and take the required action to get these rectified in an efficient, accurate and timely manner. You'll arrange appointments for Customer Care Operatives and Managers to attend and liaise with Contractors, Suppliers and Site Managers where necessary. Whilst this role is office based, you'll be site based one morning a week therefore, strong face to face customer service skills are essential. You don't have to work in the new homes sector; you could be performing a similar role for a Contractor or Housing Association. What you will be is self-motived, pro-active and result driven with strong communication skills, a keen eye for detail and the ability to work on multiple cases at any one time. Additionally, you'll be computer literate with a good knowledge of Microsoft Word, Excel and Outlook and have experience of working with in-house databases. To excel in this role, you need to be able to put yourself in the homeowners' shoes and treat them as you would want to be treated, monitoring the progress, and keeping them updated at every stage. If you think you have the skills required to be a top performing Coordinator and experience of working in a fast paced and busy environment this could be the new challenge you're looking for where you'll be rewarded with a competitive salary and bonuses that reflect you hard work and commitment. Hours: Monday to Thursday 8.30 to 5.00 Friday 8.30 to 4.30
Jun 16, 2026
Full time
Are you a talented Customer Care Coordinator who prides themselves on delivering exceptional customer service? As a Coordinator, you'll be dealing with calls and emails from homeowners regarding defects that have arisen during the 2-year warranty period and take the required action to get these rectified in an efficient, accurate and timely manner. You'll arrange appointments for Customer Care Operatives and Managers to attend and liaise with Contractors, Suppliers and Site Managers where necessary. Whilst this role is office based, you'll be site based one morning a week therefore, strong face to face customer service skills are essential. You don't have to work in the new homes sector; you could be performing a similar role for a Contractor or Housing Association. What you will be is self-motived, pro-active and result driven with strong communication skills, a keen eye for detail and the ability to work on multiple cases at any one time. Additionally, you'll be computer literate with a good knowledge of Microsoft Word, Excel and Outlook and have experience of working with in-house databases. To excel in this role, you need to be able to put yourself in the homeowners' shoes and treat them as you would want to be treated, monitoring the progress, and keeping them updated at every stage. If you think you have the skills required to be a top performing Coordinator and experience of working in a fast paced and busy environment this could be the new challenge you're looking for where you'll be rewarded with a competitive salary and bonuses that reflect you hard work and commitment. Hours: Monday to Thursday 8.30 to 5.00 Friday 8.30 to 4.30
Thefutureworks
Operations Systems Co-Ordinator
Thefutureworks Kenilworth, Warwickshire
We are recruiting for an Operations Systems Co-Ordinator to support the effective administration, maintenance, and continuous improvement of operational systems and technology across the business.This role is ideal for a technically minded administrator or systems support professional who enjoys problem-solving, supporting users, and improving processes. The successful candidate will play a key role in ensuring operational systems function efficiently and effectively, helping deliver excellent service to both internal and external customers.The position involves providing helpdesk support, system administration, user training, reporting, testing, and acting as a super user across multiple operational systems.Due to location own transport desirable. Key ResponsibilitiesSystems Support & Helpdesk Administration Provide first-line support for operational systems, investigating, replicating, and resolving user issues. Escalate technical or business-critical issues to third-party suppliers and internal management when required. Liaise with external software providers to monitor and progress outstanding issues. Test fixes and system changes before releasing them back to users. Identify opportunities for system improvements and more efficient ways of working. Become a super user across multiple operational systems.User Training & Support Deliver webinars, drop-in sessions, group training, and one-to-one support for internal and external users. Create user guides, training documentation, videos, and e-learning materials. Monitor recurring issues and develop training solutions to reduce repeat queries.Data & Reporting Produce and maintain reports using Report Builder and Power BI. Support users with reporting queries and improve data accessibility and usability.System Testing & Administration Test system enhancements, updates, bug fixes, and new functionality accurately. Communicate upcoming system changes and updates to users. Carry out general systems administration, including setting up and maintaining data and system items with a high level of accuracy.Compliance & Data Integrity Ensure confidentiality, integrity, and security of all data in line with GDPR, ISO9001, and company policies. Maintain quality standards and accuracy across all tasks and system processes. Skills & Experience RequiredEssential Skills Strong problem-solving and troubleshooting abilities. Excellent written and verbal communication skills. Strong organisational and administrative skills with the ability to prioritise workloads effectively. Good technical aptitude and confidence working with systems and software. Ability to build positive working relationships with users, colleagues, and third-party suppliers. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and MS Project. Ability to work proactively and independently while managing multiple priorities25 days' annual leave which increases with length of service- Hybrid working options available (2 days in office)- Defined contributory pension schemes - Employee assistant scheme (health assured)- Hapi - employee benefits and wellbeing platform giving access to exclusive perks and discounts- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Free parking- Free drinksNew office refurb
Jun 16, 2026
Full time
We are recruiting for an Operations Systems Co-Ordinator to support the effective administration, maintenance, and continuous improvement of operational systems and technology across the business.This role is ideal for a technically minded administrator or systems support professional who enjoys problem-solving, supporting users, and improving processes. The successful candidate will play a key role in ensuring operational systems function efficiently and effectively, helping deliver excellent service to both internal and external customers.The position involves providing helpdesk support, system administration, user training, reporting, testing, and acting as a super user across multiple operational systems.Due to location own transport desirable. Key ResponsibilitiesSystems Support & Helpdesk Administration Provide first-line support for operational systems, investigating, replicating, and resolving user issues. Escalate technical or business-critical issues to third-party suppliers and internal management when required. Liaise with external software providers to monitor and progress outstanding issues. Test fixes and system changes before releasing them back to users. Identify opportunities for system improvements and more efficient ways of working. Become a super user across multiple operational systems.User Training & Support Deliver webinars, drop-in sessions, group training, and one-to-one support for internal and external users. Create user guides, training documentation, videos, and e-learning materials. Monitor recurring issues and develop training solutions to reduce repeat queries.Data & Reporting Produce and maintain reports using Report Builder and Power BI. Support users with reporting queries and improve data accessibility and usability.System Testing & Administration Test system enhancements, updates, bug fixes, and new functionality accurately. Communicate upcoming system changes and updates to users. Carry out general systems administration, including setting up and maintaining data and system items with a high level of accuracy.Compliance & Data Integrity Ensure confidentiality, integrity, and security of all data in line with GDPR, ISO9001, and company policies. Maintain quality standards and accuracy across all tasks and system processes. Skills & Experience RequiredEssential Skills Strong problem-solving and troubleshooting abilities. Excellent written and verbal communication skills. Strong organisational and administrative skills with the ability to prioritise workloads effectively. Good technical aptitude and confidence working with systems and software. Ability to build positive working relationships with users, colleagues, and third-party suppliers. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and MS Project. Ability to work proactively and independently while managing multiple priorities25 days' annual leave which increases with length of service- Hybrid working options available (2 days in office)- Defined contributory pension schemes - Employee assistant scheme (health assured)- Hapi - employee benefits and wellbeing platform giving access to exclusive perks and discounts- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Free parking- Free drinksNew office refurb
Government Internal Audit Agency
People Operations Officer, People, Risk and Casework
Government Internal Audit Agency
About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer - People, Risk & Casework will play an important role within the People Team. Reporting to the SEO People Risk & Casework Lead, you will support the delivery of a responsive, consistent and high-quality HR advisory and case triage service across the Agency. You will be accountable for providing first-line HR advice and operational support across a range of routine people matters, including attendance, wellbeing, conduct and general employee relations queries. You will act as an initial point of contact for managers and employees, ensuring issues are correctly identified, appropriately categorised and progressed through the relevant HR route. You will work collaboratively across the People Team, providing flexible support to ensure a joined-up and responsive HR service that meets the needs of the Agency. This role provides a strong foundation for developing experience in HR advisory support, people processes and operational case triage within a structured People Team environment The successful candidate will: Act as the first point of contact for general HR policy and procedure enquiries, managing the first-tier people enquiries inbox to ensure timely, accurate advice and appropriate triage or escalation. Support and guide EO People Operations Coordinators in handling routine HR queries related to employee relations, attendance, performance, pay, benefits, and policy application. Manage and resolve straightforward HR queries and low-complexity cases, providing clear advice while escalating more complex cases to the SEO People Operations Adviser. Assist managers with basic employee relations tasks, including drafting correspondence, preparing case documents, attending meetings, and maintaining accurate records. About You The essential criteria for the purpose of selection are: Experience supporting managers and employees with HR queries in a customer-focused environment by providing clear, practical advice on policies and procedures such as attendance, flexible working, wellbeing, and general HR processes, including handling or triaging HR queries through an inbox based or a shared service model. Working knowledge of HR policies and processes and experience of providing direction and coaching to team members to resolve routine HR queries across the employee lifecycle. Experience of managing or supporting the administration of HR processes, with strong attention to detail and the ability to maintain accurate records and ensure timely completion of tasks. A proactive approach to continuous improvement, with the ability to identify opportunities to improve HR processes, guidance or service delivery. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Jun 16, 2026
Full time
About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer - People, Risk & Casework will play an important role within the People Team. Reporting to the SEO People Risk & Casework Lead, you will support the delivery of a responsive, consistent and high-quality HR advisory and case triage service across the Agency. You will be accountable for providing first-line HR advice and operational support across a range of routine people matters, including attendance, wellbeing, conduct and general employee relations queries. You will act as an initial point of contact for managers and employees, ensuring issues are correctly identified, appropriately categorised and progressed through the relevant HR route. You will work collaboratively across the People Team, providing flexible support to ensure a joined-up and responsive HR service that meets the needs of the Agency. This role provides a strong foundation for developing experience in HR advisory support, people processes and operational case triage within a structured People Team environment The successful candidate will: Act as the first point of contact for general HR policy and procedure enquiries, managing the first-tier people enquiries inbox to ensure timely, accurate advice and appropriate triage or escalation. Support and guide EO People Operations Coordinators in handling routine HR queries related to employee relations, attendance, performance, pay, benefits, and policy application. Manage and resolve straightforward HR queries and low-complexity cases, providing clear advice while escalating more complex cases to the SEO People Operations Adviser. Assist managers with basic employee relations tasks, including drafting correspondence, preparing case documents, attending meetings, and maintaining accurate records. About You The essential criteria for the purpose of selection are: Experience supporting managers and employees with HR queries in a customer-focused environment by providing clear, practical advice on policies and procedures such as attendance, flexible working, wellbeing, and general HR processes, including handling or triaging HR queries through an inbox based or a shared service model. Working knowledge of HR policies and processes and experience of providing direction and coaching to team members to resolve routine HR queries across the employee lifecycle. Experience of managing or supporting the administration of HR processes, with strong attention to detail and the ability to maintain accurate records and ensure timely completion of tasks. A proactive approach to continuous improvement, with the ability to identify opportunities to improve HR processes, guidance or service delivery. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at

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