4Recruitment Services
Hammersmith And Fulham, London
4Recruitment Services are seeking an experienced Pensions Advisor to work for a council based in West London. You will support the day-to-day operation of our clients Pension Service and help ensure the accurate administration of pension benefits for scheme members and employers. DUTIES AND RESPONSIBILITIES INCLUDE: Support the management and monitoring of pension administration services and performance standards. Calculate and verify redundancy payments, retirement benefits, pensionable remuneration, transfers, and other pension-related payments. Ensure accurate maintenance of pension records by providing and checking member data and liaising with pension administrators. Monitor and reconcile employee and employer pension contributions, identifying and resolving discrepancies. Support the onboarding of new employers and admitted bodies into the Pension Fund. Check pension payroll data, including new pensioners, beneficiary payments, deaths, and pension adjustments. Provide guidance and training to employers and payroll administrators on Local Government Pension Scheme (LGPS) requirements. Liaise with employers, payroll providers, financial institutions, government agencies, and other stakeholders to ensure compliance and accuracy. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Local Government Pension Scheme (LGPS) and an understanding of pension regulations and administration. Strong numerical, analytical, and problem-solving skills with exceptional attention to detail. Experience reconciling financial data and performing complex calculations accurately. Excellent communication skills and the ability to build effective relationships with employers, administrators, and stakeholders. The ability to manage multiple priorities while maintaining high standards of accuracy and customer service A full JD is available on request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Jun 12, 2026
Contractor
4Recruitment Services are seeking an experienced Pensions Advisor to work for a council based in West London. You will support the day-to-day operation of our clients Pension Service and help ensure the accurate administration of pension benefits for scheme members and employers. DUTIES AND RESPONSIBILITIES INCLUDE: Support the management and monitoring of pension administration services and performance standards. Calculate and verify redundancy payments, retirement benefits, pensionable remuneration, transfers, and other pension-related payments. Ensure accurate maintenance of pension records by providing and checking member data and liaising with pension administrators. Monitor and reconcile employee and employer pension contributions, identifying and resolving discrepancies. Support the onboarding of new employers and admitted bodies into the Pension Fund. Check pension payroll data, including new pensioners, beneficiary payments, deaths, and pension adjustments. Provide guidance and training to employers and payroll administrators on Local Government Pension Scheme (LGPS) requirements. Liaise with employers, payroll providers, financial institutions, government agencies, and other stakeholders to ensure compliance and accuracy. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Local Government Pension Scheme (LGPS) and an understanding of pension regulations and administration. Strong numerical, analytical, and problem-solving skills with exceptional attention to detail. Experience reconciling financial data and performing complex calculations accurately. Excellent communication skills and the ability to build effective relationships with employers, administrators, and stakeholders. The ability to manage multiple priorities while maintaining high standards of accuracy and customer service A full JD is available on request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Job Title: Payroll Advisor Location: St Albans Salary: Up to 34,000 per annum We are delighted to be partnering with a well-established organisation in St Albans that is seeking an experienced Payroll Advisor to join their payroll team. This is an exciting opportunity for a payroll professional with hospitality payroll experience who thrives in a fast-paced environment and enjoys delivering an accurate and efficient payroll service. Responsibilities Processing end-to-end payroll for employees across multiple hospitality sites. Administering and processing Tronc payments accurately and in line with company procedures. Ensuring payrolls are completed accurately and within strict deadlines. Processing statutory payments including SSP, SMP, SPP, and SAP. Submitting payroll information to HMRC and ensuring compliance with current payroll legislation. Managing starters, leavers, salary changes, and payroll amendments. Reconciling payroll reports and resolving discrepancies. Responding to payroll-related queries from employees and management teams. Supporting pension administration and payroll reporting requirements. Assisting with continuous improvements to payroll processes and procedures. Skills & Experience Required Previous experience working within a Payroll Advisor or similar payroll position. Hospitality payroll experience is essential. Strong knowledge and practical experience of Tronc administration and processing. End-to-end payroll processing experience. Good understanding of UK payroll legislation, HMRC requirements, and statutory payments. Strong attention to detail and accuracy. Excellent communication and customer service skills. Ability to manage multiple priorities and work effectively to deadlines. Proficiency in payroll systems and Microsoft Office applications, particularly Excel. A proactive and collaborative approach to work. Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Jun 12, 2026
Full time
Job Title: Payroll Advisor Location: St Albans Salary: Up to 34,000 per annum We are delighted to be partnering with a well-established organisation in St Albans that is seeking an experienced Payroll Advisor to join their payroll team. This is an exciting opportunity for a payroll professional with hospitality payroll experience who thrives in a fast-paced environment and enjoys delivering an accurate and efficient payroll service. Responsibilities Processing end-to-end payroll for employees across multiple hospitality sites. Administering and processing Tronc payments accurately and in line with company procedures. Ensuring payrolls are completed accurately and within strict deadlines. Processing statutory payments including SSP, SMP, SPP, and SAP. Submitting payroll information to HMRC and ensuring compliance with current payroll legislation. Managing starters, leavers, salary changes, and payroll amendments. Reconciling payroll reports and resolving discrepancies. Responding to payroll-related queries from employees and management teams. Supporting pension administration and payroll reporting requirements. Assisting with continuous improvements to payroll processes and procedures. Skills & Experience Required Previous experience working within a Payroll Advisor or similar payroll position. Hospitality payroll experience is essential. Strong knowledge and practical experience of Tronc administration and processing. End-to-end payroll processing experience. Good understanding of UK payroll legislation, HMRC requirements, and statutory payments. Strong attention to detail and accuracy. Excellent communication and customer service skills. Ability to manage multiple priorities and work effectively to deadlines. Proficiency in payroll systems and Microsoft Office applications, particularly Excel. A proactive and collaborative approach to work. Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 12, 2026
Full time
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Regional HR Advisor Permanent role Up 35,000 + 5000 car allowance Home based with regular site visits Covering the South East of England I am exclusively partnered with a growing organisation to recruit a brand-new Regional HR Advisor. This is a generalist HR role where you will operate across the full HR spectrum, but with a focus on Employee Relations. This role will cover the South of England (predominantly Surrey, but also covering Sussex, Hampshire and Dorset). I am looking for a proactive and people-focused Regional HR Advisor to join my client's team. In this role, you'll partner with Managers and Area Directors to provide expert HR and Employee Relations (ER) support across your region.You'll be a trusted advisor, building strong relationships while delivering a high-quality, customer-centric HR service. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys making a real impact on people and performance. Your new role Providing expert HR advice and guidance to managers on a wide range of HR and ER matters Supporting and attending formal processes such as disciplinary and grievance meetings Coaching managers to ensure best practice and consistent application of policies Identifying and managing risk, escalating complex cases where necessary Analysing HR data (absence, turnover, exit interviews, engagement surveys) to identify trends and drive improvements Designing and delivering HR training to build manager capability Supporting the onboarding and induction of new managers Partnering with operational teams to ensure smooth HR processes, including exit management Maintaining a strong presence across your region through regular site visits Supporting wider HR and business projects as required What you'll need to succeed Proven experience in an HR Advisory role Experienced managing a high volume of employee relations cases Solid understanding of UK employment law and HR best practice Excellent communication and stakeholder management skills Confidence in handling complex and sensitive situations Analytical mindset with the ability to turn data into actionable insights A proactive, solutions-focused approach CIPD qualification (or working towards it) is desirable. What you'll get in return Salary up to 35,000 per year, 5,000 car allowance paid as cash. Home-based working when you are not on a site visit Expenses for travel and travelling costs What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Full time
Regional HR Advisor Permanent role Up 35,000 + 5000 car allowance Home based with regular site visits Covering the South East of England I am exclusively partnered with a growing organisation to recruit a brand-new Regional HR Advisor. This is a generalist HR role where you will operate across the full HR spectrum, but with a focus on Employee Relations. This role will cover the South of England (predominantly Surrey, but also covering Sussex, Hampshire and Dorset). I am looking for a proactive and people-focused Regional HR Advisor to join my client's team. In this role, you'll partner with Managers and Area Directors to provide expert HR and Employee Relations (ER) support across your region.You'll be a trusted advisor, building strong relationships while delivering a high-quality, customer-centric HR service. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys making a real impact on people and performance. Your new role Providing expert HR advice and guidance to managers on a wide range of HR and ER matters Supporting and attending formal processes such as disciplinary and grievance meetings Coaching managers to ensure best practice and consistent application of policies Identifying and managing risk, escalating complex cases where necessary Analysing HR data (absence, turnover, exit interviews, engagement surveys) to identify trends and drive improvements Designing and delivering HR training to build manager capability Supporting the onboarding and induction of new managers Partnering with operational teams to ensure smooth HR processes, including exit management Maintaining a strong presence across your region through regular site visits Supporting wider HR and business projects as required What you'll need to succeed Proven experience in an HR Advisory role Experienced managing a high volume of employee relations cases Solid understanding of UK employment law and HR best practice Excellent communication and stakeholder management skills Confidence in handling complex and sensitive situations Analytical mindset with the ability to turn data into actionable insights A proactive, solutions-focused approach CIPD qualification (or working towards it) is desirable. What you'll get in return Salary up to 35,000 per year, 5,000 car allowance paid as cash. Home-based working when you are not on a site visit Expenses for travel and travelling costs What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Service Advisor / Aftersales Advisor - Motor Trade Exeter, Devon £33,575 per annum Full-Time, Permanent Automotive Service Advisor Dealership Service Advisor Workshop Controller About the Role We are looking for an experienced Service Advisor, Automotive Service Advisor, or Motor Trade Customer Service professional to join our busy workshop team in Exeter. This is a customer-facing Service Receptionist or Aftersales Advisor role at the heart of our operation, where your ability to communicate clearly, manage the workshop diary, and keep customers informed will directly shape the experience we deliver. Offering a salary of £33,575, a rotating shift pattern, and a supportive team environment, this is a fantastic opportunity for an ambitious Vehicle Service Advisor or Dealership Service Advisor based in or around Exeter, Taunton, Tiverton, Newton Abbot, or Exmouth looking to develop your Motor Industry career. About You You are a confident, customer-focused professional with a background in Motor Trade. You may be a Service Advisor, Workshop Receptionist, Aftersales Advisor, Service Controller, or Customer Service professional in the automotive sector. Your motor industry experience includes: Previous experience as a Service Advisor, Automotive Service Advisor, or Motor Trade customer service professional Excellent communication skills - calm, professional, and reassuring under pressure Strong organisational skills managing workshop loading and Service Booking systems Confidence explaining technical repairs to customers in plain language Experience as a Workshop Controller, Service Controller, or Dealership Service Advisor Ability to upsell service contracts and aftersales products professionally A team-oriented attitude and drive to deliver outstanding customer satisfaction in a busy automotive workshop Key Responsibilities As our Service Advisor in Exeter, your responsibilities include managing customer interactions, workshop loading, and Service Booking operations: Accurately capturing customer details and vehicle faults as a Service Receptionist or Aftersales Advisor Taking telephone bookings and managing Workshop Controller duties for workshop capacity Managing Service Booking efficiency to maximise workshop loading at all times Raising job cards and ensuring compliant documentation as part of Dealership Service operations Keeping customers updated throughout the repair process as a professional Service Advisor Handing over completed vehicles and explaining repairs as part of customer service in Motor Trade Monitoring repair progress and communicating delays proactively as a Service Controller Actively promoting aftersales products and service contracts in your Automotive Service Advisor role Arranging MOT and vehicle inspection schedules Providing warranty and service requirement advice Processing customer payments accurately Maintaining the customer database Working Hours This role operates on a weekly rotating shift pattern: Early shift: Monday to Friday, 07:00 - 16:00 Late shift: Monday to Friday, 09:00 - 18:00 1 in 3 Saturdays: 08:00 - 13:00 (included in salary) Salary and Benefits £33,575 per annum - inclusive of Saturday rotation Weekly rotating shift pattern - no permanent late shifts Company pension scheme Free on-site parking Supportive team environment with real career development opportunities Who Should Apply Ideal candidates include experienced Service Advisors, Automotive Service Advisors, Workshop Receptionists, Aftersales Advisors, or Service Controllers from the Motor Trade industry. Whether you're a Dealership Service Advisor, Vehicle Service Advisor, Parts and Service Advisor, or Service Receptionist, we want to hear from you. If you work at a franchised dealership, independent garage, commercial vehicle workshop, or fast-fit centre in Exeter, Taunton, Tiverton, Newton Abbot, Exmouth, Sidmouth, or Crediton - or you're a Motor Trade professional looking for a new automotive service opportunity - apply now. We need motivated, customer-focused Service Booking professionals and Workshop Controllers. How to Apply Click 'Apply Now' and upload your CV. Interviews are being arranged immediately. This is a great opportunity to join a respected, busy workshop in Exeter - don't miss out. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. INDHGV
Jun 12, 2026
Full time
Service Advisor / Aftersales Advisor - Motor Trade Exeter, Devon £33,575 per annum Full-Time, Permanent Automotive Service Advisor Dealership Service Advisor Workshop Controller About the Role We are looking for an experienced Service Advisor, Automotive Service Advisor, or Motor Trade Customer Service professional to join our busy workshop team in Exeter. This is a customer-facing Service Receptionist or Aftersales Advisor role at the heart of our operation, where your ability to communicate clearly, manage the workshop diary, and keep customers informed will directly shape the experience we deliver. Offering a salary of £33,575, a rotating shift pattern, and a supportive team environment, this is a fantastic opportunity for an ambitious Vehicle Service Advisor or Dealership Service Advisor based in or around Exeter, Taunton, Tiverton, Newton Abbot, or Exmouth looking to develop your Motor Industry career. About You You are a confident, customer-focused professional with a background in Motor Trade. You may be a Service Advisor, Workshop Receptionist, Aftersales Advisor, Service Controller, or Customer Service professional in the automotive sector. Your motor industry experience includes: Previous experience as a Service Advisor, Automotive Service Advisor, or Motor Trade customer service professional Excellent communication skills - calm, professional, and reassuring under pressure Strong organisational skills managing workshop loading and Service Booking systems Confidence explaining technical repairs to customers in plain language Experience as a Workshop Controller, Service Controller, or Dealership Service Advisor Ability to upsell service contracts and aftersales products professionally A team-oriented attitude and drive to deliver outstanding customer satisfaction in a busy automotive workshop Key Responsibilities As our Service Advisor in Exeter, your responsibilities include managing customer interactions, workshop loading, and Service Booking operations: Accurately capturing customer details and vehicle faults as a Service Receptionist or Aftersales Advisor Taking telephone bookings and managing Workshop Controller duties for workshop capacity Managing Service Booking efficiency to maximise workshop loading at all times Raising job cards and ensuring compliant documentation as part of Dealership Service operations Keeping customers updated throughout the repair process as a professional Service Advisor Handing over completed vehicles and explaining repairs as part of customer service in Motor Trade Monitoring repair progress and communicating delays proactively as a Service Controller Actively promoting aftersales products and service contracts in your Automotive Service Advisor role Arranging MOT and vehicle inspection schedules Providing warranty and service requirement advice Processing customer payments accurately Maintaining the customer database Working Hours This role operates on a weekly rotating shift pattern: Early shift: Monday to Friday, 07:00 - 16:00 Late shift: Monday to Friday, 09:00 - 18:00 1 in 3 Saturdays: 08:00 - 13:00 (included in salary) Salary and Benefits £33,575 per annum - inclusive of Saturday rotation Weekly rotating shift pattern - no permanent late shifts Company pension scheme Free on-site parking Supportive team environment with real career development opportunities Who Should Apply Ideal candidates include experienced Service Advisors, Automotive Service Advisors, Workshop Receptionists, Aftersales Advisors, or Service Controllers from the Motor Trade industry. Whether you're a Dealership Service Advisor, Vehicle Service Advisor, Parts and Service Advisor, or Service Receptionist, we want to hear from you. If you work at a franchised dealership, independent garage, commercial vehicle workshop, or fast-fit centre in Exeter, Taunton, Tiverton, Newton Abbot, Exmouth, Sidmouth, or Crediton - or you're a Motor Trade professional looking for a new automotive service opportunity - apply now. We need motivated, customer-focused Service Booking professionals and Workshop Controllers. How to Apply Click 'Apply Now' and upload your CV. Interviews are being arranged immediately. This is a great opportunity to join a respected, busy workshop in Exeter - don't miss out. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. INDHGV
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Midsomer Norton store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Midsomer Norton store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Midsomer Norton store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Midsomer Norton store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Macildowie Recruitment and Retention
Northampton, Northamptonshire
Customer Service Coordinator / Support Northamptonshire (Office-Based) Temporary to Permanent Full-Time Salary: £12.71 per hour - £14.36 per hour Macildowie are working with this client based in Northamptonshire to recruit a Customer Service Coordinator to join a growing organisation operating within the environmental services and sustainability sector. This is a fantastic opportunity for a customer-focused professional who enjoys working in a fast-paced environment and wants to be part of a business that is committed to helping clients achieve their sustainability goals. The successful candidate will play a key role in coordinating customer requirements, supporting operational delivery, and ensuring an exceptional service experience from start to finish. Key Responsibilities: • Prioritise and process customer orders, requests and enquiries received via telephone and email• Maintain regular communication with active client sites to ensure service delivery standards are achieved• Investigate and resolve customer queries and complaints in a timely and professional manner• Maintain accurate customer records and update internal systems accordingly• Escalate any customer or supplier concerns to senior management when required• Support the wider team with operational processes and administrative activities• Assist with diary management, scheduling and maintaining accurate filing systems• Ensure all internal procedures and compliance requirements are followed consistently• Contribute positively towards continuous improvement initiatives across the business About You: • Previous experience within a customer service, coordinator or administration role• Strong communication skills, both written and verbal• Highly organised with excellent attention to detail• Comfortable managing multiple priorities in a busy environment• A proactive problem-solver with a customer-first approach• Strong IT skills, including Microsoft Office applications• Able to work effectively both independently and as part of a team The Opportunity: This role offers genuine career development opportunities within a growing and values-led organisation. You will join a collaborative team environment where customer service excellence, sustainability and continuous improvement are at the heart of everything they do. For more information or to apply, please get in touch with Macildowie Recruitment.
Jun 12, 2026
Seasonal
Customer Service Coordinator / Support Northamptonshire (Office-Based) Temporary to Permanent Full-Time Salary: £12.71 per hour - £14.36 per hour Macildowie are working with this client based in Northamptonshire to recruit a Customer Service Coordinator to join a growing organisation operating within the environmental services and sustainability sector. This is a fantastic opportunity for a customer-focused professional who enjoys working in a fast-paced environment and wants to be part of a business that is committed to helping clients achieve their sustainability goals. The successful candidate will play a key role in coordinating customer requirements, supporting operational delivery, and ensuring an exceptional service experience from start to finish. Key Responsibilities: • Prioritise and process customer orders, requests and enquiries received via telephone and email• Maintain regular communication with active client sites to ensure service delivery standards are achieved• Investigate and resolve customer queries and complaints in a timely and professional manner• Maintain accurate customer records and update internal systems accordingly• Escalate any customer or supplier concerns to senior management when required• Support the wider team with operational processes and administrative activities• Assist with diary management, scheduling and maintaining accurate filing systems• Ensure all internal procedures and compliance requirements are followed consistently• Contribute positively towards continuous improvement initiatives across the business About You: • Previous experience within a customer service, coordinator or administration role• Strong communication skills, both written and verbal• Highly organised with excellent attention to detail• Comfortable managing multiple priorities in a busy environment• A proactive problem-solver with a customer-first approach• Strong IT skills, including Microsoft Office applications• Able to work effectively both independently and as part of a team The Opportunity: This role offers genuine career development opportunities within a growing and values-led organisation. You will join a collaborative team environment where customer service excellence, sustainability and continuous improvement are at the heart of everything they do. For more information or to apply, please get in touch with Macildowie Recruitment.
Service Advisor vacancy! We are recruiting for a reputable automotive dealership in Farnham seeking an experienced Service Advisor. This is an excellent opportunity for skilled professionals to join a dynamic team, offering competitive pay, career growth, and a supportive working environment. Our client values automotive expertise and exceptional customer service, making the Service Advisor role ideal for candidates committed to delivering high standards. Benefits of the Service Advisor: Competitive basic salary up to 32,000, dependent on experience On-target earnings of approximately 36,000 including performance-based bonuses Fixed working hours from 8:00 am to 5:30 pm, Monday to Friday, with weekends off Monthly bonus of 200 plus additional incentives of 30 per service plan sold Average monthly bonus of around 400, depending on customer volume 21 days holiday plus bank holidays Opportunities for career progression within a well-established dealership Engagement with renowned brands including Citroen, DS, Fiat, Abarth, with future plans to include Peugeot and Vauxhall Duties: Book and manage vehicle servicing appointments efficiently and accurately Understand customer requirements and communicate repair estimates clearly Upsell additional services and products to maximise workshop revenue Act as the liaison between customers and the workshop team to ensure smooth service delivery Submit warranty invoicing and obtain necessary approvals Maintain detailed records of customer interactions, service histories, and vehicle information Deliver excellent customer service, fostering loyalty and satisfaction Promote additional dealership services to maximise customer retention Assist with workshop flow and prioritisation tasks Requirements: Proven experience as a Service Advisor within the automotive industry Strong communication, interpersonal, and organisational skills Ability to handle a high-volume customer environment (15-20 customers daily) Sound knowledge of automotive servicing and workshop processes Full UK driving licence Professional attitude with attention to detail and reliability If this Service Advisor position aligns with your skills and career ambitions, take the next step in your automotive career today. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Farnham and Surrey today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 12, 2026
Full time
Service Advisor vacancy! We are recruiting for a reputable automotive dealership in Farnham seeking an experienced Service Advisor. This is an excellent opportunity for skilled professionals to join a dynamic team, offering competitive pay, career growth, and a supportive working environment. Our client values automotive expertise and exceptional customer service, making the Service Advisor role ideal for candidates committed to delivering high standards. Benefits of the Service Advisor: Competitive basic salary up to 32,000, dependent on experience On-target earnings of approximately 36,000 including performance-based bonuses Fixed working hours from 8:00 am to 5:30 pm, Monday to Friday, with weekends off Monthly bonus of 200 plus additional incentives of 30 per service plan sold Average monthly bonus of around 400, depending on customer volume 21 days holiday plus bank holidays Opportunities for career progression within a well-established dealership Engagement with renowned brands including Citroen, DS, Fiat, Abarth, with future plans to include Peugeot and Vauxhall Duties: Book and manage vehicle servicing appointments efficiently and accurately Understand customer requirements and communicate repair estimates clearly Upsell additional services and products to maximise workshop revenue Act as the liaison between customers and the workshop team to ensure smooth service delivery Submit warranty invoicing and obtain necessary approvals Maintain detailed records of customer interactions, service histories, and vehicle information Deliver excellent customer service, fostering loyalty and satisfaction Promote additional dealership services to maximise customer retention Assist with workshop flow and prioritisation tasks Requirements: Proven experience as a Service Advisor within the automotive industry Strong communication, interpersonal, and organisational skills Ability to handle a high-volume customer environment (15-20 customers daily) Sound knowledge of automotive servicing and workshop processes Full UK driving licence Professional attitude with attention to detail and reliability If this Service Advisor position aligns with your skills and career ambitions, take the next step in your automotive career today. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Farnham and Surrey today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Job: Temporary Service Advisor Location: Guildford Start: Tuesday 16th June to Tuesday 30th June Hours: Monday to Friday, 8:00am to 5:30pm Rate: 13 per hour Overview We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period. Role Overview As a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process. Key Responsibilities Greet customers in a friendly and professional manner and book in vehicles Explain required work and obtain customer authorisation Liaise with technicians and provide clear updates to customers Handle incoming calls and customer enquiries efficiently Support with invoicing and general administrative tasks Maintain accurate records using systems such as Kerridge Ensure the front desk remains welcoming and organised Key Skills and Experience Previous customer facing experience is essential, Service Advisor experience desirable Strong communication and organisational skills Confident managing both telephone and face to face interactions Friendly, professional and approachable manner Ability to work calmly and efficiently in a busy environment Experience within a car dealership or showroom is beneficial Previous experience within the motor industry is essential for this role Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Contractor
Job: Temporary Service Advisor Location: Guildford Start: Tuesday 16th June to Tuesday 30th June Hours: Monday to Friday, 8:00am to 5:30pm Rate: 13 per hour Overview We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period. Role Overview As a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process. Key Responsibilities Greet customers in a friendly and professional manner and book in vehicles Explain required work and obtain customer authorisation Liaise with technicians and provide clear updates to customers Handle incoming calls and customer enquiries efficiently Support with invoicing and general administrative tasks Maintain accurate records using systems such as Kerridge Ensure the front desk remains welcoming and organised Key Skills and Experience Previous customer facing experience is essential, Service Advisor experience desirable Strong communication and organisational skills Confident managing both telephone and face to face interactions Friendly, professional and approachable manner Ability to work calmly and efficiently in a busy environment Experience within a car dealership or showroom is beneficial Previous experience within the motor industry is essential for this role Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960
Jun 12, 2026
Full time
Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Stockport store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Stockport store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Head of IT Service Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will Head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's "run it like you own it" intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's "run it like you own it" service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, Network Operations Centre (NoC) and Security Operations Centre (SoC). Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root-cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management: Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement: Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. . click apply for full job details
Jun 12, 2026
Full time
Head of IT Service Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will Head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's "run it like you own it" intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's "run it like you own it" service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, Network Operations Centre (NoC) and Security Operations Centre (SoC). Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root-cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management: Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement: Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. . click apply for full job details
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Stockport store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Stockport store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
We are recruiting on behalf of a reputable automotive dealership for the position of Service Advisor. This role offers an excellent opportunity for experienced individuals seeking to further their career within a well-established business committed to delivering outstanding customer service. Benefits: Competitive salary up to 32,000 per annum Monday to Friday working hours, with Saturday rota Standard working hours promoting a healthy work-life balance Ongoing training and professional development Supportive and friendly team environment Opportunities for career progression within a respected dealership Stable employment in a thriving business Duties of a Service Advisor: Greeting customers and understanding their vehicle service requirements Managing customer bookings and scheduling repairs efficiently Ensuring clear communication between customers and the workshop team Providing professional advice on vehicle maintenance and repairs Upselling additional services during customer interactions where appropriate Maintaining accurate records of customer interactions and transactions Supporting the workshop team with effective customer service delivery Requirements of a Service Advisor: Proven experience as a Service Advisor within the motor trade Excellent customer service and communication skills Ability to manage multiple tasks effectively in a busy environment Sound knowledge of automotive services and repairs Professional attitude and commitment to delivering high-quality service Our client is eager to speak with motivated Service Advisors who are passionate about providing top-tier customer care. This is an ideal opportunity for a driven individual looking to enhance their automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more motor trade jobs in your local area, please contact us today.
Jun 12, 2026
Full time
We are recruiting on behalf of a reputable automotive dealership for the position of Service Advisor. This role offers an excellent opportunity for experienced individuals seeking to further their career within a well-established business committed to delivering outstanding customer service. Benefits: Competitive salary up to 32,000 per annum Monday to Friday working hours, with Saturday rota Standard working hours promoting a healthy work-life balance Ongoing training and professional development Supportive and friendly team environment Opportunities for career progression within a respected dealership Stable employment in a thriving business Duties of a Service Advisor: Greeting customers and understanding their vehicle service requirements Managing customer bookings and scheduling repairs efficiently Ensuring clear communication between customers and the workshop team Providing professional advice on vehicle maintenance and repairs Upselling additional services during customer interactions where appropriate Maintaining accurate records of customer interactions and transactions Supporting the workshop team with effective customer service delivery Requirements of a Service Advisor: Proven experience as a Service Advisor within the motor trade Excellent customer service and communication skills Ability to manage multiple tasks effectively in a busy environment Sound knowledge of automotive services and repairs Professional attitude and commitment to delivering high-quality service Our client is eager to speak with motivated Service Advisors who are passionate about providing top-tier customer care. This is an ideal opportunity for a driven individual looking to enhance their automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more motor trade jobs in your local area, please contact us today.
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bedford store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bedford store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bedford store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bedford store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Bristol City Centre Location 27,000 Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Bristol. This is a fantastic opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an exceptional customer experience. About the Role As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a smooth customer journey from initial enquiry through to completion, providing clear communication and outstanding service at every stage. Key Responsibilities Acting as the main point of contact for customers, delivering a friendly and professional service Managing vehicle bookings for servicing, maintenance, and repairs Liaising with the workshop team to ensure efficient workflow and timely updates Clearly explaining any work required, providing transparent advice and solutions Preparing and managing job cards, invoices, and related administrative tasks Maintaining accurate customer and vehicle records Identifying opportunities to recommend additional services where appropriate Ensuring a high standard of organisation and attention to detail across all tasks What We're Looking For Previous experience in a customer service or automotive environment (Service Advisor experience desirable) Excellent communication skills with the ability to explain technical information clearly Strong organisational skills and the ability to multitask in a busy setting Confident using IT systems and digital tools A proactive and customer-focused approach High attention to detail and accuracy Full UK driving licence (essential) Working Hours Monday to Friday: 8:00am - 6:00pm (1-hour lunch) Saturdays on a rota: 8:30am - 2:30pm What's in it for You? Competitive salary of 27,000 22 days annual leave plus bank holidays (increasing with service) Company pension scheme Employee discount and benefits schemes Wellbeing support services Health-related benefits including eye care and seasonal vaccinations Additional Information You must have the right to work in the UK Driving licence checks will be carried out as part of the recruitment process If you're passionate about delivering excellent customer service and want to be part of a supportive and dynamic team, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 12, 2026
Full time
Bristol City Centre Location 27,000 Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Bristol. This is a fantastic opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an exceptional customer experience. About the Role As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a smooth customer journey from initial enquiry through to completion, providing clear communication and outstanding service at every stage. Key Responsibilities Acting as the main point of contact for customers, delivering a friendly and professional service Managing vehicle bookings for servicing, maintenance, and repairs Liaising with the workshop team to ensure efficient workflow and timely updates Clearly explaining any work required, providing transparent advice and solutions Preparing and managing job cards, invoices, and related administrative tasks Maintaining accurate customer and vehicle records Identifying opportunities to recommend additional services where appropriate Ensuring a high standard of organisation and attention to detail across all tasks What We're Looking For Previous experience in a customer service or automotive environment (Service Advisor experience desirable) Excellent communication skills with the ability to explain technical information clearly Strong organisational skills and the ability to multitask in a busy setting Confident using IT systems and digital tools A proactive and customer-focused approach High attention to detail and accuracy Full UK driving licence (essential) Working Hours Monday to Friday: 8:00am - 6:00pm (1-hour lunch) Saturdays on a rota: 8:30am - 2:30pm What's in it for You? Competitive salary of 27,000 22 days annual leave plus bank holidays (increasing with service) Company pension scheme Employee discount and benefits schemes Wellbeing support services Health-related benefits including eye care and seasonal vaccinations Additional Information You must have the right to work in the UK Driving licence checks will be carried out as part of the recruitment process If you're passionate about delivering excellent customer service and want to be part of a supportive and dynamic team, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Tax Advisor Team Leader Based in Hinckley 5 days on site Paying up to 55k DOE We are recruiting on behalf of a well-established professional services organisation that continues to expand as demand for its advisory services grows. As part of this growth, an opportunity has arisen for an experienced Tax Advisory Team Leader to lead a technical advice team while continuing to provide high-quality advisory support to clients. This role combines operational leadership with hands-on technical expertise. You will guide and develop a team of advisors, ensuring consistent, accurate advice is delivered to customers while maintaining strong performance against service levels and KPIs. At the same time, you will remain actively involved in handling complex technical queries by phone and email. The Role As Tax Advisory Team Leader, you will oversee the day-to-day operation of the advisory team, ensuring workloads are managed effectively and that customers receive clear, practical tax guidance. Working closely with fellow Team Leaders and the Head of Advice, you will support the ongoing technical development of the team and contribute to improvements in service delivery and internal processes. You will also play a key role in monitoring performance, identifying development needs, and fostering a collaborative and supportive team environment. Key Responsibilities Provide expert tax advice to customers via telephone and email, particularly on complex or escalated queries. Lead and support a team of advisors, providing guidance, coaching, and regular feedback. Allocate and manage workflow to ensure service levels and customer expectations are met. Monitor performance metrics. Conduct call monitoring in line with quality standards and deliver structured coaching and feedback. Work with workforce planning and demand teams to support productivity and service delivery. Identify technical training needs and plan development activity against the team skills matrix. What We're Looking For Strong technical tax knowledge with the ability to handle complex advisory queries. Experience leading or mentoring a team within a technical advisory or professional services environment. Confidence in managing workloads and allocating tasks to meet service demand. A collaborative approach and the ability to build a positive team culture. 51269CH INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 12, 2026
Full time
Tax Advisor Team Leader Based in Hinckley 5 days on site Paying up to 55k DOE We are recruiting on behalf of a well-established professional services organisation that continues to expand as demand for its advisory services grows. As part of this growth, an opportunity has arisen for an experienced Tax Advisory Team Leader to lead a technical advice team while continuing to provide high-quality advisory support to clients. This role combines operational leadership with hands-on technical expertise. You will guide and develop a team of advisors, ensuring consistent, accurate advice is delivered to customers while maintaining strong performance against service levels and KPIs. At the same time, you will remain actively involved in handling complex technical queries by phone and email. The Role As Tax Advisory Team Leader, you will oversee the day-to-day operation of the advisory team, ensuring workloads are managed effectively and that customers receive clear, practical tax guidance. Working closely with fellow Team Leaders and the Head of Advice, you will support the ongoing technical development of the team and contribute to improvements in service delivery and internal processes. You will also play a key role in monitoring performance, identifying development needs, and fostering a collaborative and supportive team environment. Key Responsibilities Provide expert tax advice to customers via telephone and email, particularly on complex or escalated queries. Lead and support a team of advisors, providing guidance, coaching, and regular feedback. Allocate and manage workflow to ensure service levels and customer expectations are met. Monitor performance metrics. Conduct call monitoring in line with quality standards and deliver structured coaching and feedback. Work with workforce planning and demand teams to support productivity and service delivery. Identify technical training needs and plan development activity against the team skills matrix. What We're Looking For Strong technical tax knowledge with the ability to handle complex advisory queries. Experience leading or mentoring a team within a technical advisory or professional services environment. Confidence in managing workloads and allocating tasks to meet service demand. A collaborative approach and the ability to build a positive team culture. 51269CH INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Parts Adviser Location: Carryduff Salary: Competitive Job Type: Full-time About the Role We have an exciting opportunity for a Parts Adviser to support both workshop operations and external customers by identifying, sourcing, and supplying the correct parts quickly and efficiently. You will play a key role in ensuring parts availability, helping to minimise vehicle downtime and maintain high service standards. Key Responsibilities Provide excellent customer service both face-to-face and over the phone Handle parts enquiries from workshop technicians and external customers Identify and supply parts using manufacturer systems Order parts from manufacturers and approved suppliers Receive deliveries and store parts correctly within the warehouse Pick and supply parts for workshop jobs Support stock control, including reporting shortages or damage Carry out regular stock checks and stock takes Follow manufacturer warranty procedures Desirable Experience & Skills Previous experience in a parts department (desirable but not essential) Strong organisational and communication skills Friendly and professional attitude Ability to work in a fast-paced environment Good computer skills Ability to work independently and as part of a team Full UK driving licence preferred (no more than 3 penalty points) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 12, 2026
Full time
Parts Adviser Location: Carryduff Salary: Competitive Job Type: Full-time About the Role We have an exciting opportunity for a Parts Adviser to support both workshop operations and external customers by identifying, sourcing, and supplying the correct parts quickly and efficiently. You will play a key role in ensuring parts availability, helping to minimise vehicle downtime and maintain high service standards. Key Responsibilities Provide excellent customer service both face-to-face and over the phone Handle parts enquiries from workshop technicians and external customers Identify and supply parts using manufacturer systems Order parts from manufacturers and approved suppliers Receive deliveries and store parts correctly within the warehouse Pick and supply parts for workshop jobs Support stock control, including reporting shortages or damage Carry out regular stock checks and stock takes Follow manufacturer warranty procedures Desirable Experience & Skills Previous experience in a parts department (desirable but not essential) Strong organisational and communication skills Friendly and professional attitude Ability to work in a fast-paced environment Good computer skills Ability to work independently and as part of a team Full UK driving licence preferred (no more than 3 penalty points) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.