My Key Recruitment is currently recruiting for an organised and detail-focused Appeals Co-ordinator to join a friendly and supportive administration team based in Uckfield and paying an attractive salary of £24,700.
This is an excellent opportunity for someone who enjoys working with spreadsheets, managing processes, and keeping things running smoothly behind the scenes. The successful candidate will play a key role in co-ordinating appeals cases, maintaining accurate records, and supporting the delivery of an efficient and professional service.
The role is ideal for someone who thrives in a structured environment, enjoys administration and scheduling tasks, and takes pride in accuracy and organisation.
Key Responsibilities - Logging and acknowledging new appeals cases
- Maintaining accurate work-in-progress records and spreadsheets
- Assisting with the scheduling and organisation of hearings
- Booking venues and arranging equipment where required
- Preparing and distributing case documentation within strict deadlines
- Producing and proofreading reports before release
- Liaising with authorities, appellants, board members and third parties via phone, email and letter
- Monitoring case progression and escalating delays where necessary
- Providing general administrative support to the wider team
What We re Looking For - Previous administration, co-ordination or scheduling experience
- Strong organisational skills and excellent attention to detail
- Confident using Microsoft Outlook, Word and Excel
- Experience working with databases and spreadsheets
- Excellent verbal and written communication skills
- A proactive and process-driven approach
- Customer service experience
- Ability to work independently and manage workload effectively
Working Hours This is a full-time position working 37.5 hours per week, typically between 8am and 6pm.
Hybrid Working The role is based at the company s head office in Uckfield.
Employees work:
- 3 days in the office (Tuesday, Wednesday and Thursday)
- 2 days working from home
How to Apply To apply for this opportunity, please send your CV to My Key Recruitment or contact the team directly for more information.