HR Administrator

HR Administrator

Salary: Up to 23,625 per annum
Contract Type: Full time, permanent
Specific Hours: 35 hours per week
Location: Hybrid - Bromsgrove

About Polaris

At Polaris, we are proud to be one of the UK's largest leading communities of children's service providers. For over 30 years, our group has included independent fostering and adoption agencies, leaving care services, therapeutic residential homes, specialist education, and bespoke children's service contracts - all united by one purpose: to improve the lives of children and young people.

Our Residential Division offers therapeutic homes and schools set within both urban and rural communities, supporting young people's emotional, social, mental, and academic growth. We believe every child deserves to thrive, and we strive to create environments where they can truly reach their full potential.

We are seeking a HR Administrator to join our Human Resources Team at our Bromsgrove Head Office. You will provide an organised, comprehensive and flexible HR administrative support service to the staff group across Polaris Community, ensuring all company policies are adhered to. You will also ensure all IT systems are updated and maintained, enabling the business to function effectively in line with the Polaris Community vision and values.

Key Responsibilities

• Act as the first point of contact for HR-related enquiries, responding to calls professionally and directing or resolving queries as appropriate.
• Maintain accurate and up-to-date electronic and paper personnel records in line with data protection and company policies.
• Create and manage staff files, ensuring all required documentation is recorded on the HR database.
• Process changes to employee details and manage leavers, updating payroll, HR systems, and IT accordingly.
• Regularly chase outstanding documentation from applicants, staff, and managers within agreed service levels.
• Record and report equal opportunities data accurately.
• Support external inspections by auditing personnel files and ensuring compliance documentation is complete.
• Handle reference requests for ex-casual staff in line with service level agreements and confidentiality requirements.

About You

• Previous experience in an HR or administrative role
• Strong organisational skills with excellent attention to detail
• Confident communicator with the ability to manage confidential information
• Comfortable working to deadlines in a fast-paced, regulated environment
• Proficient in Microsoft Office and HR systems

What We Offer

• 30 days annual leave, increasing to 35 with length of service (plus Bank Holidays)
• Company Pension Scheme
• Life Insurance x2 salary
• Employee Discount Scheme
• Free Parking
• 500 Refer-a-Friend scheme
• A supportive and purpose-driven working culture

Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment.