Your new company Hays are working with a large established business in Cannock who are recruiting due to expansion. You will be joining an established and successful construction business in Wolverhampton, to support their customers and business sales. This is a new permanent opportunity, and can accommodate an immediate start. Your new role You will be working in the commercial function to manage customer satisfaction and support in driving sales. Key duties will include: Support the sales team and operate directly to the Sales Manager. Account manage the customer base to achieve long-term success. Update customer data spreadsheets. Handle all administrative tasks for customers and support with Act as point of contact and handle customer needs, handling queries and issues where appropriate. Develop positive relationships with clients, working with the external sales team. Communicate problems internally and externally with production, quality, transport, and the end customer. Suggest actions to improve sales performance. Monitor customer quarterly reviews and customer satisfaction surveys. What you'll need to succeed Proven work experience in Internal Sales or Customer Services. Hands-on experience to deliver the best customer experience. Understand Sales performance metrics and CRM systems. Excellent communication skills, written and verbal. Willingness to learn and develop. What you'll get in return Supportive, helpful and friendly team. No negotiation required and a non-pressuring environment. Excellent hands-on training. The role is working full-time in the office, offering some flexibility in working hours. Free on-site parking. Pension and annual leave. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 22, 2026
Full time
Your new company Hays are working with a large established business in Cannock who are recruiting due to expansion. You will be joining an established and successful construction business in Wolverhampton, to support their customers and business sales. This is a new permanent opportunity, and can accommodate an immediate start. Your new role You will be working in the commercial function to manage customer satisfaction and support in driving sales. Key duties will include: Support the sales team and operate directly to the Sales Manager. Account manage the customer base to achieve long-term success. Update customer data spreadsheets. Handle all administrative tasks for customers and support with Act as point of contact and handle customer needs, handling queries and issues where appropriate. Develop positive relationships with clients, working with the external sales team. Communicate problems internally and externally with production, quality, transport, and the end customer. Suggest actions to improve sales performance. Monitor customer quarterly reviews and customer satisfaction surveys. What you'll need to succeed Proven work experience in Internal Sales or Customer Services. Hands-on experience to deliver the best customer experience. Understand Sales performance metrics and CRM systems. Excellent communication skills, written and verbal. Willingness to learn and develop. What you'll get in return Supportive, helpful and friendly team. No negotiation required and a non-pressuring environment. Excellent hands-on training. The role is working full-time in the office, offering some flexibility in working hours. Free on-site parking. Pension and annual leave. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Jun 22, 2026
Full time
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Senior Commercial Category Manager 40,000 + 20% Annual Bonus Supplier Partnerships Category Strategy Margin Improvement The Opportunity Our client is a successful and growing business operating within the flooring, interiors and construction supply sector. They are seeking a commercially driven Senior Commercial Category Manager to lead supplier relationships, optimise product categories and drive commercial performance across the business. This is a highly visible role, working closely with Operations, Estimating, Finance and Sales to improve margins, strengthen supplier partnerships and support future growth. The position would suit someone with experience in category management, commercial procurement, supplier management or product range ownership within construction supply, merchanting, distribution, flooring or interiors. The Role You will be responsible for managing supplier relationships, commercial agreements and category performance, ensuring the business maximises value from its supplier base while maintaining a competitive product offering. This role combines strategic thinking with a hands-on approach and offers genuine influence across the business. Key Responsibilities Supplier Management Build and maintain strong supplier and manufacturer relationships. Conduct supplier reviews and monitor performance against KPIs. Manage supply, service and product-related issues. Drive supplier accountability, service improvements and responsiveness. Commercial Negotiation Negotiate pricing, rebates, payment terms and commercial agreements. Manage supplier discussions around price increases and market changes. Identify opportunities to improve margins and supplier value. Work with Finance to support commercial returns and cash flow. Category & Product Management Manage product categories across multiple sales channels. Optimise product ranges to support customer demand and profitability. Identify opportunities for innovation, upgrades and range improvements. Work closely with operational teams to ensure products are practical and efficient to deliver. Margin & Performance Analyse supplier and category profitability. Support pricing strategies and margin protection initiatives. Monitor inflationary pressures and cost recovery opportunities. Provide commercial insight and performance reporting. Stakeholder & Supplier Partnerships Collaborate with Commercial, Operations, Finance, Customer Service and Sales teams. Develop strategic supplier partnerships to support future growth. Secure supplier support including marketing contributions, training, promotional activity and showroom support. About You We're looking for someone who is: Commercially astute and confident. Experienced in supplier management and negotiation. Skilled in category management and profitability analysis. Relationship-focused with strong stakeholder management skills. Organised, proactive and hands-on. Comfortable influencing at all levels of a business. Able to balance operational realities with commercial objectives. Ideal Background Experience in one or more of the following sectors would be advantageous: Flooring Interiors Builders Merchants Construction Supply Distribution & Wholesale Housebuilder Supply Chains Home Improvement Products Retail Category Management Experience in category management, procurement, supplier negotiations, pricing, margin improvement and commercial performance analysis is highly desirable. Salary & Benefits 40,000 per annum 20% annual bonus Private healthcare 23 days holiday, rising to 25 days after 5 years' service 5 paid sick days per year 4% matched pension contribution Monday to Friday working pattern 40-hour working week Long-term career development opportunities Opportunity to shape a growing commercial function Supportive leadership team with ambitious growth plans If you're looking for a role where you can make a genuine commercial impact and help shape the future of a growing private equity-backed business, we'd love to hear from you. To Apply Please send your up-to-date CV to (url removed) or call (phone number removed) for a confidential discussion.
Jun 22, 2026
Full time
Senior Commercial Category Manager 40,000 + 20% Annual Bonus Supplier Partnerships Category Strategy Margin Improvement The Opportunity Our client is a successful and growing business operating within the flooring, interiors and construction supply sector. They are seeking a commercially driven Senior Commercial Category Manager to lead supplier relationships, optimise product categories and drive commercial performance across the business. This is a highly visible role, working closely with Operations, Estimating, Finance and Sales to improve margins, strengthen supplier partnerships and support future growth. The position would suit someone with experience in category management, commercial procurement, supplier management or product range ownership within construction supply, merchanting, distribution, flooring or interiors. The Role You will be responsible for managing supplier relationships, commercial agreements and category performance, ensuring the business maximises value from its supplier base while maintaining a competitive product offering. This role combines strategic thinking with a hands-on approach and offers genuine influence across the business. Key Responsibilities Supplier Management Build and maintain strong supplier and manufacturer relationships. Conduct supplier reviews and monitor performance against KPIs. Manage supply, service and product-related issues. Drive supplier accountability, service improvements and responsiveness. Commercial Negotiation Negotiate pricing, rebates, payment terms and commercial agreements. Manage supplier discussions around price increases and market changes. Identify opportunities to improve margins and supplier value. Work with Finance to support commercial returns and cash flow. Category & Product Management Manage product categories across multiple sales channels. Optimise product ranges to support customer demand and profitability. Identify opportunities for innovation, upgrades and range improvements. Work closely with operational teams to ensure products are practical and efficient to deliver. Margin & Performance Analyse supplier and category profitability. Support pricing strategies and margin protection initiatives. Monitor inflationary pressures and cost recovery opportunities. Provide commercial insight and performance reporting. Stakeholder & Supplier Partnerships Collaborate with Commercial, Operations, Finance, Customer Service and Sales teams. Develop strategic supplier partnerships to support future growth. Secure supplier support including marketing contributions, training, promotional activity and showroom support. About You We're looking for someone who is: Commercially astute and confident. Experienced in supplier management and negotiation. Skilled in category management and profitability analysis. Relationship-focused with strong stakeholder management skills. Organised, proactive and hands-on. Comfortable influencing at all levels of a business. Able to balance operational realities with commercial objectives. Ideal Background Experience in one or more of the following sectors would be advantageous: Flooring Interiors Builders Merchants Construction Supply Distribution & Wholesale Housebuilder Supply Chains Home Improvement Products Retail Category Management Experience in category management, procurement, supplier negotiations, pricing, margin improvement and commercial performance analysis is highly desirable. Salary & Benefits 40,000 per annum 20% annual bonus Private healthcare 23 days holiday, rising to 25 days after 5 years' service 5 paid sick days per year 4% matched pension contribution Monday to Friday working pattern 40-hour working week Long-term career development opportunities Opportunity to shape a growing commercial function Supportive leadership team with ambitious growth plans If you're looking for a role where you can make a genuine commercial impact and help shape the future of a growing private equity-backed business, we'd love to hear from you. To Apply Please send your up-to-date CV to (url removed) or call (phone number removed) for a confidential discussion.
Sales Engineer Valves, Steam & Flow Control Solutions Location: UK Wide (Field-Based / Home-Based) Salary: £45,000 £50,000 + Bonus (OTE £65,000+) + Company Car/Allowance + Expenses + Pension + 25 Days Holiday + Bank Holidays Industry: Engineering Valves Steam Systems Process Control ATA Recruitment are supporting a rapidly growing engineering business to recruit a Sales Engineer specialising in valves, steam systems, and flow control solutions. This is a fantastic opportunity to join a high-performing, technically driven organisation that designs and supplies bespoke valve and process control solutions into critical UK industries. With over 15 years of expertise and strong recent growth (exceeding targets by 40%+), the business is expanding its commercial team to support increasing demand and entry into new markets. About the Company Operating within a specialist engineering group, this organisation provides high-performance valve and steam system solutions that are critical to energy efficiency, process optimisation, and safety . Core Product Portfolio: Steam traps Pressure reducing valves Control valves Safety valves Steam metering systems Key Markets Served: Healthcare & NHS facilities (critical infrastructure systems) Pharmaceutical & life sciences manufacturing Food & beverage production Power generation & energy sector Oil & gas and advanced process industries (growing focus area) This is a lean, agile business ( 30 employees) with a turnover of circa £5M, known for technical excellence, strong customer relationships, and a collaborative culture. The Role Sales Engineer This is a consultative, solution-led sales position combining technical understanding with commercial delivery. You ll manage a portfolio of existing accounts while identifying and developing new business opportunities across the UK. Key Responsibilities: Manage and grow a portfolio of existing customers Identify and win new business across industrial and process sectors Conduct site visits, surveys, and technical assessments Provide tailored valve and steam system solutions to meet client needs Work closely with internal engineering and proposals teams Deliver against revenue and margin targets Support ongoing expansion into new markets such as oil & gas Build long-term customer relationships and become a trusted technical advisor About You Ideal Candidate To succeed in this Sales Engineer role, you ll have a strong technical sales background and a proactive mindset. Essential Skills & Experience: Proven experience in technical sales / field sales / sales engineering Background in one or more of the following: Valves Steam systems Process engineering Flow control equipment Strong consultative selling skills Excellent communication and relationship-building ability Commercial awareness and results-driven mindset Comfortable conducting site visits and client-facing technical discussions Full UK driving licence Why Apply? Join a growing engineering business outperforming targets Work across diverse and critical industries Be part of a highly technical and respected team Opportunity to shape growth and influence strategy Clear progression potential as the commercial team expands Strong support from internal engineering and leadership teams ATA Recruitment are working exclusively with this client we will be conducting a short list starting today, we will conduct the 1st interview over the phone and the successful candidates will then be forwarded to our client with our recommendation. If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the not-so-distant future, you will then be contacting by one of our Recruitment Consultant who will be able to provide more details. Contact: Bhav Patel Recruitment Consultant (phone number removed) (url removed) ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Jun 22, 2026
Full time
Sales Engineer Valves, Steam & Flow Control Solutions Location: UK Wide (Field-Based / Home-Based) Salary: £45,000 £50,000 + Bonus (OTE £65,000+) + Company Car/Allowance + Expenses + Pension + 25 Days Holiday + Bank Holidays Industry: Engineering Valves Steam Systems Process Control ATA Recruitment are supporting a rapidly growing engineering business to recruit a Sales Engineer specialising in valves, steam systems, and flow control solutions. This is a fantastic opportunity to join a high-performing, technically driven organisation that designs and supplies bespoke valve and process control solutions into critical UK industries. With over 15 years of expertise and strong recent growth (exceeding targets by 40%+), the business is expanding its commercial team to support increasing demand and entry into new markets. About the Company Operating within a specialist engineering group, this organisation provides high-performance valve and steam system solutions that are critical to energy efficiency, process optimisation, and safety . Core Product Portfolio: Steam traps Pressure reducing valves Control valves Safety valves Steam metering systems Key Markets Served: Healthcare & NHS facilities (critical infrastructure systems) Pharmaceutical & life sciences manufacturing Food & beverage production Power generation & energy sector Oil & gas and advanced process industries (growing focus area) This is a lean, agile business ( 30 employees) with a turnover of circa £5M, known for technical excellence, strong customer relationships, and a collaborative culture. The Role Sales Engineer This is a consultative, solution-led sales position combining technical understanding with commercial delivery. You ll manage a portfolio of existing accounts while identifying and developing new business opportunities across the UK. Key Responsibilities: Manage and grow a portfolio of existing customers Identify and win new business across industrial and process sectors Conduct site visits, surveys, and technical assessments Provide tailored valve and steam system solutions to meet client needs Work closely with internal engineering and proposals teams Deliver against revenue and margin targets Support ongoing expansion into new markets such as oil & gas Build long-term customer relationships and become a trusted technical advisor About You Ideal Candidate To succeed in this Sales Engineer role, you ll have a strong technical sales background and a proactive mindset. Essential Skills & Experience: Proven experience in technical sales / field sales / sales engineering Background in one or more of the following: Valves Steam systems Process engineering Flow control equipment Strong consultative selling skills Excellent communication and relationship-building ability Commercial awareness and results-driven mindset Comfortable conducting site visits and client-facing technical discussions Full UK driving licence Why Apply? Join a growing engineering business outperforming targets Work across diverse and critical industries Be part of a highly technical and respected team Opportunity to shape growth and influence strategy Clear progression potential as the commercial team expands Strong support from internal engineering and leadership teams ATA Recruitment are working exclusively with this client we will be conducting a short list starting today, we will conduct the 1st interview over the phone and the successful candidates will then be forwarded to our client with our recommendation. If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the not-so-distant future, you will then be contacting by one of our Recruitment Consultant who will be able to provide more details. Contact: Bhav Patel Recruitment Consultant (phone number removed) (url removed) ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities Effective management of the team and resource in the absence of the Branch ManagerAssisting the Branch Manager to profitably meet and exceed the branch sales targetsManaging the sales office, branch purchasing and stock controlMaximising margin and net profitKeeping everyone safeBuild and maintain relationships with new and existing trade and retail customersPrevious sales experience in a similar environment is preferable, but the right positive attitude is more importantYou: As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 22, 2026
Full time
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities Effective management of the team and resource in the absence of the Branch ManagerAssisting the Branch Manager to profitably meet and exceed the branch sales targetsManaging the sales office, branch purchasing and stock controlMaximising margin and net profitKeeping everyone safeBuild and maintain relationships with new and existing trade and retail customersPrevious sales experience in a similar environment is preferable, but the right positive attitude is more importantYou: As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
Jun 22, 2026
Full time
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
At Saint-Gobain Ecophon, we are looking for a highly organised and customer-focused Sales Co-ordinator to join our team based in Tadley. This is a key role within our commercial function, responsible for managing customer orders from initial enquiry through to delivery, ensuring a seamless and professional experience at every stage. You'll act as the central point of contact for customers, Area Sales Managers and internal teams-helping to resolve queries, coordinate orders and maintain high service levels. This is a full-time, permanent role based at our Ecophon office in Tadley. What we're looking for: Excellent communication skills with the confidence to engage with customers and colleagues Ability to prioritise workload and manage multiple tasks in a fast-paced environment Experience in a customer service, sales support or administrative role Strong IT skills, including CRM systems and Microsoft Office What you will be doing: Accurately processing customer orders, ensuring correct pricing, delivery and documentation Managing orders through to despatch, working closely with logistics and supply teams Keeping customers and Area Sales Managers informed on order progress and updates Handling customer enquiries via phone and email, delivering a professional and responsive service Resolving order, delivery and invoice queries promptly and effectively Raising credit notes in line with agreed procedures Maintaining accurate records and systems for order tracking and reporting Building strong working relationships with both internal stakeholders and external customers Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.
Jun 22, 2026
Full time
At Saint-Gobain Ecophon, we are looking for a highly organised and customer-focused Sales Co-ordinator to join our team based in Tadley. This is a key role within our commercial function, responsible for managing customer orders from initial enquiry through to delivery, ensuring a seamless and professional experience at every stage. You'll act as the central point of contact for customers, Area Sales Managers and internal teams-helping to resolve queries, coordinate orders and maintain high service levels. This is a full-time, permanent role based at our Ecophon office in Tadley. What we're looking for: Excellent communication skills with the confidence to engage with customers and colleagues Ability to prioritise workload and manage multiple tasks in a fast-paced environment Experience in a customer service, sales support or administrative role Strong IT skills, including CRM systems and Microsoft Office What you will be doing: Accurately processing customer orders, ensuring correct pricing, delivery and documentation Managing orders through to despatch, working closely with logistics and supply teams Keeping customers and Area Sales Managers informed on order progress and updates Handling customer enquiries via phone and email, delivering a professional and responsive service Resolving order, delivery and invoice queries promptly and effectively Raising credit notes in line with agreed procedures Maintaining accurate records and systems for order tracking and reporting Building strong working relationships with both internal stakeholders and external customers Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.
Workshop Controller - leading dealership in Stoke Are you an experienced Workshop Controller seeking a new challenge within a reputable dealership? Our client, a well-established main dealer in Stoke, is looking to recruit a highly skilled Workshop Controller to lead their busy service department. This is an excellent opportunity to advance your career in a professional environment that values expertise, customer satisfaction, and operational excellence. Key Benefits: Competitive basic salary of 36,000, with bonus opportunities, OTE up to 40,000 Monday to Friday working hours from 8am to 6pm, with Saturdays on a rota basis Ongoing brand-specific training and professional development programmes Supportive management team committed to your growth and success Modern, well-equipped workshop environment Opportunity to lead and motivate a talented team of Technicians and Apprentices Work within a reputable, forward-thinking dealership renowned for quality and customer service Duties of the Workshop Controller: Supervise and motivate a team of technicians and apprentices to achieve daily targets Review and prioritise workshop workload proactively to ensure efficient workflow Assist the Service Manager in meeting departmental profitability and customer retention objectives Monitor high standards of customer satisfaction through quality checks and clear communication Ensure compliance with company policies, DVSA regulations, health and safety standards, and OEM guidelines Coordinate workshop activities and schedule work to meet customer needs Support technicians during repairs, providing technical guidance and producing reports as necessary Maintain relationships with vehicle manufacturers to uphold high standards within the workshop Implement best practices to promote high-quality service and operational efficiency Requirements: Proven experience as a Workshop Controller or similar role within a dealership environment Strong leadership and team management skills Excellent organisational and multitasking abilities Knowledge of industry standards, health and safety regulations, and OEM policies Good communication skills at all levels Technically competent with an understanding of modern vehicle repair processes Customer-focused approach with a drive to deliver outstanding service If you are eager to further your career and want to join a successful dealership known for its commitment to excellence, we would love to hear from you. Find out more about this exciting Workshop Controller opportunity today. Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Stoke-on-Trent and Staffordshire, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jun 22, 2026
Full time
Workshop Controller - leading dealership in Stoke Are you an experienced Workshop Controller seeking a new challenge within a reputable dealership? Our client, a well-established main dealer in Stoke, is looking to recruit a highly skilled Workshop Controller to lead their busy service department. This is an excellent opportunity to advance your career in a professional environment that values expertise, customer satisfaction, and operational excellence. Key Benefits: Competitive basic salary of 36,000, with bonus opportunities, OTE up to 40,000 Monday to Friday working hours from 8am to 6pm, with Saturdays on a rota basis Ongoing brand-specific training and professional development programmes Supportive management team committed to your growth and success Modern, well-equipped workshop environment Opportunity to lead and motivate a talented team of Technicians and Apprentices Work within a reputable, forward-thinking dealership renowned for quality and customer service Duties of the Workshop Controller: Supervise and motivate a team of technicians and apprentices to achieve daily targets Review and prioritise workshop workload proactively to ensure efficient workflow Assist the Service Manager in meeting departmental profitability and customer retention objectives Monitor high standards of customer satisfaction through quality checks and clear communication Ensure compliance with company policies, DVSA regulations, health and safety standards, and OEM guidelines Coordinate workshop activities and schedule work to meet customer needs Support technicians during repairs, providing technical guidance and producing reports as necessary Maintain relationships with vehicle manufacturers to uphold high standards within the workshop Implement best practices to promote high-quality service and operational efficiency Requirements: Proven experience as a Workshop Controller or similar role within a dealership environment Strong leadership and team management skills Excellent organisational and multitasking abilities Knowledge of industry standards, health and safety regulations, and OEM policies Good communication skills at all levels Technically competent with an understanding of modern vehicle repair processes Customer-focused approach with a drive to deliver outstanding service If you are eager to further your career and want to join a successful dealership known for its commitment to excellence, we would love to hear from you. Find out more about this exciting Workshop Controller opportunity today. Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Stoke-on-Trent and Staffordshire, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.
Jun 22, 2026
Full time
Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.
HR Systems Manager required to take ownership of an established Workday environment within a global organisation in Edinburgh, helping to shape the future of HR technology and driving greater value, efficiency and automation across the business. The Opportunity This is an opportunity to lead the next phase of a mature Workday journey within a large SaaS organisation where HR technology plays a critical role in supporting employees, managers and the wider business. Having successfully implemented Workday, the platform is now firmly embedded across the organisation. The foundations are in place, adoption is strong, and the business is seeing the benefits, however there is a clear opportunity to unlock even more value from the platform through optimisation, automation and better utilisation of existing and emerging capabilities. As the recognised Workday lead across the organisation, you'll take ownership of the platform roadmap, helping to shape how it evolves in line with business priorities. Working closely with stakeholders across HR, Technology and the wider business, you'll identify opportunities to streamline processes, improve user experience and ensure the organisation continues to maximise the return on its Workday investment. This role offers an interesting balance of strategic ownership and operational leadership. You'll be looking ahead at future functionality, evaluating opportunities for improvement and influencing long-term direction, while also ensuring the platform remains effective, reliable and aligned with day-to-day business needs. Leading a small team and working alongside specialist external partners, you'll play a key role in connecting people, processes and technology to deliver meaningful business outcomes. The Company Our client is a global technology-led organisation operating at scale, delivering data-driven products and platforms to a diverse international customer base. The organisation has a collaborative, forward-thinking culture and are recognised for their strong focus on product innovation, advanced analytics and continuous investment in digital capabilities. Technology is central to how the organisation operates, and there is a well-established engineering and product culture that values quality, scalability and continuous improvement. Teams work with modern tooling and cloud-based architectures and have a strong emphasis on building and evolving platforms. This role sits within the HR function that is well respected across the wider business. The team is known for being collaborative, pragmatic and delivery-focused, with strong relationships across key functions. There is a genuine openness to ideas and a shared commitment to using digital platforms more effectively to drive efficiency, improve processes and enhance the employee experience. Why this role? Own the roadmap and future direction of a globally deployed Workday environment. Drive automation and process improvement initiatives that create measurable business value. Become the key Workday stakeholder across HR, Technology and the wider organisation. Help unlock underutilised functionality and maximise the return on an established platform investment. Work closely with senior stakeholders and influence decisions that impact employees globally. Lead a capable and collaborative team while partnering with trusted external vendors and support providers. Play a key role in shaping the future of HR technology within a complex international business. Who you are An experienced HR Systems, HRIS or HR Technology leader with strong Workday expertise. Proven in owning platform roadmaps and driving continuous improvement within enterprise environments. Experienced in identifying opportunities to simplify processes, increase automation and improve user experience. Comfortable operating across both HR and Technology functions, building strong relationships with a wide range of stakeholders. Skilled in managing third-party vendors and support partners to deliver successful outcomes. Able to balance strategic thinking with practical delivery in a fast-moving environment. A strong communicator who can translate technical capabilities into clear business benefits. The Offer The salary is circa 80k, with a great bonus and benefits package. The role offers flexible hybrid working, (typically 2 days per week) in a modern Edinburgh city office, close to public transport. This is a unique opportunity to take ownership of a business-critical platform, influence senior stakeholders and help drive the next phase of HR digital transformation If this sounds interesting, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Jun 22, 2026
Full time
HR Systems Manager required to take ownership of an established Workday environment within a global organisation in Edinburgh, helping to shape the future of HR technology and driving greater value, efficiency and automation across the business. The Opportunity This is an opportunity to lead the next phase of a mature Workday journey within a large SaaS organisation where HR technology plays a critical role in supporting employees, managers and the wider business. Having successfully implemented Workday, the platform is now firmly embedded across the organisation. The foundations are in place, adoption is strong, and the business is seeing the benefits, however there is a clear opportunity to unlock even more value from the platform through optimisation, automation and better utilisation of existing and emerging capabilities. As the recognised Workday lead across the organisation, you'll take ownership of the platform roadmap, helping to shape how it evolves in line with business priorities. Working closely with stakeholders across HR, Technology and the wider business, you'll identify opportunities to streamline processes, improve user experience and ensure the organisation continues to maximise the return on its Workday investment. This role offers an interesting balance of strategic ownership and operational leadership. You'll be looking ahead at future functionality, evaluating opportunities for improvement and influencing long-term direction, while also ensuring the platform remains effective, reliable and aligned with day-to-day business needs. Leading a small team and working alongside specialist external partners, you'll play a key role in connecting people, processes and technology to deliver meaningful business outcomes. The Company Our client is a global technology-led organisation operating at scale, delivering data-driven products and platforms to a diverse international customer base. The organisation has a collaborative, forward-thinking culture and are recognised for their strong focus on product innovation, advanced analytics and continuous investment in digital capabilities. Technology is central to how the organisation operates, and there is a well-established engineering and product culture that values quality, scalability and continuous improvement. Teams work with modern tooling and cloud-based architectures and have a strong emphasis on building and evolving platforms. This role sits within the HR function that is well respected across the wider business. The team is known for being collaborative, pragmatic and delivery-focused, with strong relationships across key functions. There is a genuine openness to ideas and a shared commitment to using digital platforms more effectively to drive efficiency, improve processes and enhance the employee experience. Why this role? Own the roadmap and future direction of a globally deployed Workday environment. Drive automation and process improvement initiatives that create measurable business value. Become the key Workday stakeholder across HR, Technology and the wider organisation. Help unlock underutilised functionality and maximise the return on an established platform investment. Work closely with senior stakeholders and influence decisions that impact employees globally. Lead a capable and collaborative team while partnering with trusted external vendors and support providers. Play a key role in shaping the future of HR technology within a complex international business. Who you are An experienced HR Systems, HRIS or HR Technology leader with strong Workday expertise. Proven in owning platform roadmaps and driving continuous improvement within enterprise environments. Experienced in identifying opportunities to simplify processes, increase automation and improve user experience. Comfortable operating across both HR and Technology functions, building strong relationships with a wide range of stakeholders. Skilled in managing third-party vendors and support partners to deliver successful outcomes. Able to balance strategic thinking with practical delivery in a fast-moving environment. A strong communicator who can translate technical capabilities into clear business benefits. The Offer The salary is circa 80k, with a great bonus and benefits package. The role offers flexible hybrid working, (typically 2 days per week) in a modern Edinburgh city office, close to public transport. This is a unique opportunity to take ownership of a business-critical platform, influence senior stakeholders and help drive the next phase of HR digital transformation If this sounds interesting, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Are you someone who pays close attention to detail with experience working in a regulated environment? Do you enjoy identifying issues, following clear processes, and giving fair, balanced feedback? Due to company growth, we are looking for a Quality Assurance Officer to join the team. Purpose of the Role Reporting to the Compliance Manager, your role will be to ensure the quality and compliance of both internal and external contact teams meet client contractual standards. You'll carry out quality assurance reviews in line with legislation, regulations, client requirements, and company policies. This role requires strong attention to detail, the ability to stay focused on repetitive tasks, and a team-oriented approach to achieving shared goals. You'll work closely with colleagues across the business and liaise with clients to maintain high levels of quality and service, while meeting departmental and individual KPIs and staying up to date with relevant business and regulatory changes. Key Responsibilities & Accountabilities Carry out a set number of field visit and call recording quality reviews each week/month in line with client and internal targets. Provide regular feedback to managers and teams, identifying training needs and highlighting any issues. Analyse QA results to identify trends and report findings to the Compliance Manager, ensuring fair and consistent customer treatment at all times. Escalate urgent issues where needed and communicate findings clearly across the business. Maintain QA scorecards in line with client requirements and support wider departmental activities to help maintain service levels. Follow multiple client processes accurately and complete administrative tasks such as file creation and updates. Update process manuals, support call listening activities for field teams, and ensure compliance with company procedures, including GDPR. Take part in training and development opportunities, travel to offsite meetings when required, and actively look for improvements across the business. Build strong working relationships across all areas of the organisation and complete any additional tasks requested by management. The above is not an exhaustive list and other duties may be required. Why work at Richburns? You will be part of a successful and rapidly growing company, with an open and supportive environment. Some other benefits include: Employee assistance programme Death in Service benefit 25 days holiday (pro-rated for part time) plus 8 days bank holidays 3% pension Personal and career development opportunities You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Jun 22, 2026
Full time
Are you someone who pays close attention to detail with experience working in a regulated environment? Do you enjoy identifying issues, following clear processes, and giving fair, balanced feedback? Due to company growth, we are looking for a Quality Assurance Officer to join the team. Purpose of the Role Reporting to the Compliance Manager, your role will be to ensure the quality and compliance of both internal and external contact teams meet client contractual standards. You'll carry out quality assurance reviews in line with legislation, regulations, client requirements, and company policies. This role requires strong attention to detail, the ability to stay focused on repetitive tasks, and a team-oriented approach to achieving shared goals. You'll work closely with colleagues across the business and liaise with clients to maintain high levels of quality and service, while meeting departmental and individual KPIs and staying up to date with relevant business and regulatory changes. Key Responsibilities & Accountabilities Carry out a set number of field visit and call recording quality reviews each week/month in line with client and internal targets. Provide regular feedback to managers and teams, identifying training needs and highlighting any issues. Analyse QA results to identify trends and report findings to the Compliance Manager, ensuring fair and consistent customer treatment at all times. Escalate urgent issues where needed and communicate findings clearly across the business. Maintain QA scorecards in line with client requirements and support wider departmental activities to help maintain service levels. Follow multiple client processes accurately and complete administrative tasks such as file creation and updates. Update process manuals, support call listening activities for field teams, and ensure compliance with company procedures, including GDPR. Take part in training and development opportunities, travel to offsite meetings when required, and actively look for improvements across the business. Build strong working relationships across all areas of the organisation and complete any additional tasks requested by management. The above is not an exhaustive list and other duties may be required. Why work at Richburns? You will be part of a successful and rapidly growing company, with an open and supportive environment. Some other benefits include: Employee assistance programme Death in Service benefit 25 days holiday (pro-rated for part time) plus 8 days bank holidays 3% pension Personal and career development opportunities You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop. Monday-Friday 08:00-17:00 with optional overtime/Saturdays. Key Responsibilities Reception & Customer Experience Act as the first point of contact for customers, in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly customer experience and keep customers informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Proactively identify and deliver upselling and cross-selling opportunities Explain recommended work, service options, and costs clearly Convert enquiries into bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee daily garage and front-of-house operations Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and workmanship quality Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Innovation & Continuous Improvement Bring new ideas and processes to improve efficiency, customer experience, and profitability Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' experience as a Service Advisor, Garage Manager, or similar Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling Organised, commercially aware, and comfortable managing a busy garage Proactive and solutions-focused MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About MD Autocare We are recognised for quality workmanship, honest service, and consistently high customer ratings. We foster a workplace where employees feel valued, supported, and proud of their work. As we grow, we seek individuals who want more than just a job - a career where effort is recognised, development is encouraged, and teamwork is valued. Why Join Us? Excellent customer ratings and a strong, established reputation Stable, long-term role with a growing business Friendly, supportive team culture Ongoing training and development opportunities REF-
Jun 22, 2026
Full time
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop. Monday-Friday 08:00-17:00 with optional overtime/Saturdays. Key Responsibilities Reception & Customer Experience Act as the first point of contact for customers, in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly customer experience and keep customers informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Proactively identify and deliver upselling and cross-selling opportunities Explain recommended work, service options, and costs clearly Convert enquiries into bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee daily garage and front-of-house operations Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and workmanship quality Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Innovation & Continuous Improvement Bring new ideas and processes to improve efficiency, customer experience, and profitability Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' experience as a Service Advisor, Garage Manager, or similar Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling Organised, commercially aware, and comfortable managing a busy garage Proactive and solutions-focused MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About MD Autocare We are recognised for quality workmanship, honest service, and consistently high customer ratings. We foster a workplace where employees feel valued, supported, and proud of their work. As we grow, we seek individuals who want more than just a job - a career where effort is recognised, development is encouraged, and teamwork is valued. Why Join Us? Excellent customer ratings and a strong, established reputation Stable, long-term role with a growing business Friendly, supportive team culture Ongoing training and development opportunities REF-
We are looking for a commercially focused Finance Business Partner to join our team at BPX Rothley (LE7 7NL). This is an exciting opportunity to partner with senior stakeholders, influence key decisions and drive performance in a growing business. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, help to choose, help to use . BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. The Opportunity: You ll be the lead Finance Business Partner across the Group s trading entities, working with leaders to improve financial performance You ll support the business through change following our recent acquisition, helping define and embed robust processes around budgets, forecasts and performance measures Using your strong technical understanding and commercial awareness, you will build a strong understanding of operational and commercial levers to provide forward-looking financial support across multiple business functions Help to drive decisions, reporting, process efficiency and strong controls You ll work closely with the Head of Group Finance to support decisions with commercial insight, risk awareness, strong governance, and strategic planning at the forefront of your mind This is a Hybrid role, you will be office-based for 3 to 4 days per week Some UK and Ireland travel may be required to work with the relevant teams on an adhoc basis The main duties will include: Leading P&L and balance sheet reporting, with strong controls and timely execution Managing an Assistant Management Accountant and working with the wider Finance team to deliver accurate reporting and month-end processes Partnering with sales, marketing, operations and central functions. Leading financial evaluation across the UK&I s key value drivers. Using data to identify trends, risks and opportunities across Sales, Marketing and Operations, and turn insight into action. Leading performance reviews and planning discussions with functional leaders, using data and financial discipline. Supporting the financial assessment of investments and commercial proposals, ensuring alignment with strategy and return expectations. Providing financial analysis of proposals, evaluate options and identify opportunities to improve performance. Communicating financial performance clearly to sales, marketing and operational managers. Providing timely reporting packs and ad hoc analysis to support decisions and highlight performance drivers. Helping design and track KPIs aligned to Group strategy and functional goals. Supporting a strong financial control environment, including audit alignment, accurate reporting and data integrity. Helping embed budgeting and forecasting across the leadership team and wider business. Translating functional objectives into robust financial plans, targets and KPIs. Ensuring budget and forecast decisions are understood, communicated and progressed collaboratively. Identifying actions to help meet and exceed performance targets. Working with finance colleagues to develop consistent approaches and share best practice. Developing and mentoring your direct report, with a focus on performance and succession. Taking ownership of your development and acting as a role model Skills, Knowledge and Experience: -Qualified Finance Professional: Recognised accountancy qualification (CIMA or equivalent) and strong technical knowledge of accounting standards and controls. Part-qualified candidates would be considered, with relevant background and experience. - Stakeholder Partnering: Strong relationship-building skills, with the ability to influence decisions through collaboration. - Commercial Insight & Challenge: Strong commercial awareness and the ability to shape decisions, challenge constructively and spot risks and opportunities. - Clear & Impactful Communication: Able to simplify complex financial information for finance and non-finance audiences. - Leadership Through Influence: Able to create alignment, pace and accountability across teams without direct authority. - FP&A and Decision Support Expertise: Strong analysis, modelling and scenario planning skills to support strategy and decision-making. - Data Driven: Use data to generate insight, challenge assumptions and support evidence-based decisions. - Resilient and Adaptable: Professional under pressure, with sound judgement and the ability to work through change and ambiguity. - Outcome and Accountability Focus: Takes ownership, removes obstacles and delivers high-quality work that improves performance. Desirable but not essential: - Experience of One Office, One stream, SAP and/or Business Objects - Experience in industrial, electronics or distribution sectors - Experience working with stakeholders across multiple geographies BPX offers great benefits such as: - Minimum of 31 days annual leave including bank holidays (increasing with length of service) - Access to our training and development platform - Friendly and supportive work environment - Dress down Fridays - Access to the Employee Assistance Programme - Recruitment referral bonus - Opportunities for career progression - Cycle 2 Work scheme - Ability to carry forward unused holiday - Option to purchase additional annual leave - Free onsite parking - Emergency loans BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team, please click apply and upload your CV, we look forward to hearing from you! We reserve the right to close the advert early when a suitable candidate is found. No Agencies, please.
Jun 22, 2026
Full time
We are looking for a commercially focused Finance Business Partner to join our team at BPX Rothley (LE7 7NL). This is an exciting opportunity to partner with senior stakeholders, influence key decisions and drive performance in a growing business. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, help to choose, help to use . BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. The Opportunity: You ll be the lead Finance Business Partner across the Group s trading entities, working with leaders to improve financial performance You ll support the business through change following our recent acquisition, helping define and embed robust processes around budgets, forecasts and performance measures Using your strong technical understanding and commercial awareness, you will build a strong understanding of operational and commercial levers to provide forward-looking financial support across multiple business functions Help to drive decisions, reporting, process efficiency and strong controls You ll work closely with the Head of Group Finance to support decisions with commercial insight, risk awareness, strong governance, and strategic planning at the forefront of your mind This is a Hybrid role, you will be office-based for 3 to 4 days per week Some UK and Ireland travel may be required to work with the relevant teams on an adhoc basis The main duties will include: Leading P&L and balance sheet reporting, with strong controls and timely execution Managing an Assistant Management Accountant and working with the wider Finance team to deliver accurate reporting and month-end processes Partnering with sales, marketing, operations and central functions. Leading financial evaluation across the UK&I s key value drivers. Using data to identify trends, risks and opportunities across Sales, Marketing and Operations, and turn insight into action. Leading performance reviews and planning discussions with functional leaders, using data and financial discipline. Supporting the financial assessment of investments and commercial proposals, ensuring alignment with strategy and return expectations. Providing financial analysis of proposals, evaluate options and identify opportunities to improve performance. Communicating financial performance clearly to sales, marketing and operational managers. Providing timely reporting packs and ad hoc analysis to support decisions and highlight performance drivers. Helping design and track KPIs aligned to Group strategy and functional goals. Supporting a strong financial control environment, including audit alignment, accurate reporting and data integrity. Helping embed budgeting and forecasting across the leadership team and wider business. Translating functional objectives into robust financial plans, targets and KPIs. Ensuring budget and forecast decisions are understood, communicated and progressed collaboratively. Identifying actions to help meet and exceed performance targets. Working with finance colleagues to develop consistent approaches and share best practice. Developing and mentoring your direct report, with a focus on performance and succession. Taking ownership of your development and acting as a role model Skills, Knowledge and Experience: -Qualified Finance Professional: Recognised accountancy qualification (CIMA or equivalent) and strong technical knowledge of accounting standards and controls. Part-qualified candidates would be considered, with relevant background and experience. - Stakeholder Partnering: Strong relationship-building skills, with the ability to influence decisions through collaboration. - Commercial Insight & Challenge: Strong commercial awareness and the ability to shape decisions, challenge constructively and spot risks and opportunities. - Clear & Impactful Communication: Able to simplify complex financial information for finance and non-finance audiences. - Leadership Through Influence: Able to create alignment, pace and accountability across teams without direct authority. - FP&A and Decision Support Expertise: Strong analysis, modelling and scenario planning skills to support strategy and decision-making. - Data Driven: Use data to generate insight, challenge assumptions and support evidence-based decisions. - Resilient and Adaptable: Professional under pressure, with sound judgement and the ability to work through change and ambiguity. - Outcome and Accountability Focus: Takes ownership, removes obstacles and delivers high-quality work that improves performance. Desirable but not essential: - Experience of One Office, One stream, SAP and/or Business Objects - Experience in industrial, electronics or distribution sectors - Experience working with stakeholders across multiple geographies BPX offers great benefits such as: - Minimum of 31 days annual leave including bank holidays (increasing with length of service) - Access to our training and development platform - Friendly and supportive work environment - Dress down Fridays - Access to the Employee Assistance Programme - Recruitment referral bonus - Opportunities for career progression - Cycle 2 Work scheme - Ability to carry forward unused holiday - Option to purchase additional annual leave - Free onsite parking - Emergency loans BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team, please click apply and upload your CV, we look forward to hearing from you! We reserve the right to close the advert early when a suitable candidate is found. No Agencies, please.
This is an exciting and rare opportunity for a Sales Administration Manager to join one of the best luxury food producers in Yorkshire, taking full ownership of the sales and account management cycle. The Sales Administration Manager is responsible for managing customer orders from receipt through to delivery, ensuring exceptional customer service and operational efficiency throughout the process. Acting as the primary point of contact for customers, you will be responsible for upholding high standards of professionalism through your exemplary communication style on behalf of our luxury food brand. The ideal candidate will take a real pride in a highly methodical and organised approach to sales, ensuring a seamless customer experience and efficient office. The successful candidate will work closely with production, logistics, finance, and management teams to maintain service levels, support business growth, and strengthen customer relationships. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced food production and distribution environment. Key Responsibilities Customer Orders & Administration Accurately gather and process customer orders using the sales order processing system. Ensure all order details, including pricing, delivery dates, and delivery methods, are entered correctly. Act as the first point of contact for customer service issues and order amendments, resolving matters quickly and with professionalism. Produce and distribute invoices, delivery notes, and associated documentation, ensuring high levels of accuracy. Communicate any order amendments, issues, or special requirements to the relevant internal departments. Verify that customer complaints, special requests, and bespoke specifications have been actioned correctly before dispatch. Follow up on customer queries to ensure timely resolution. Updating CRM/customer records, ensuring that records are well maintained and kept up to date. Customer Service & Relationship Management Act as the first point of contact for customer enquiries via telephone and email. Deliver a professional and responsive customer service experience. Build, maintain, and develop strong customer relationships. Develop a comprehensive understanding of customer ordering patterns, requirements, and delivery locations. Follow up on customer enquiries and new business leads, including ensuring that all data collected at shows, exhibitions and festivals are logged and followed up on accurately. Support customer retention and business growth initiatives, proactively identifying new opportunities for growth. Provide accurate monthly/quarterly sales reports. Maintain regular communication with customers to ensure service expectations are met. Support the onboarding of new customers and maintain accurate customer records. Coordinate customer deliveries from dispatch to final delivery, ensuring drivers are fully briefed on routes, schedules, and customer requirements. Office & Administrative Support Order and maintain office supplies, including stationery, cleaning products, and laundry requirements. Report IT, telephone, office equipment, and facility breakdowns or damage. Support continuous improvement of administrative and operational processes. Maintain accurate filing systems and operational records. Support debt management and account reconciliation activities when required. Skills & Experience Required Essential Previous experience in a customer service, sales administration, or account coordination role. Strong administrative and organisational skills. Excellent verbal and written communication abilities. High level of accuracy and attention to detail. Experience processing orders and customer documentation. Ability to manage multiple tasks and prioritise workload effectively. Strong problem-solving and complaint-handling skills. Competent user of Microsoft Office, particularly Excel and Outlook. Desirable Experience within food production, distribution, logistics, or FMCG sectors. Knowledge of delivery management systems and courier operations. Experience managing key customer accounts. Understanding of invoicing and credit control processes. Personal Attributes Customer-focused and professional. Self-motivated and proactive. Strong team player with the ability to work independently. Calm under pressure and able to meet deadlines. Excellent attention to detail and organisational skills. Positive, flexible, and adaptable approach to work. REF-
Jun 22, 2026
Full time
This is an exciting and rare opportunity for a Sales Administration Manager to join one of the best luxury food producers in Yorkshire, taking full ownership of the sales and account management cycle. The Sales Administration Manager is responsible for managing customer orders from receipt through to delivery, ensuring exceptional customer service and operational efficiency throughout the process. Acting as the primary point of contact for customers, you will be responsible for upholding high standards of professionalism through your exemplary communication style on behalf of our luxury food brand. The ideal candidate will take a real pride in a highly methodical and organised approach to sales, ensuring a seamless customer experience and efficient office. The successful candidate will work closely with production, logistics, finance, and management teams to maintain service levels, support business growth, and strengthen customer relationships. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced food production and distribution environment. Key Responsibilities Customer Orders & Administration Accurately gather and process customer orders using the sales order processing system. Ensure all order details, including pricing, delivery dates, and delivery methods, are entered correctly. Act as the first point of contact for customer service issues and order amendments, resolving matters quickly and with professionalism. Produce and distribute invoices, delivery notes, and associated documentation, ensuring high levels of accuracy. Communicate any order amendments, issues, or special requirements to the relevant internal departments. Verify that customer complaints, special requests, and bespoke specifications have been actioned correctly before dispatch. Follow up on customer queries to ensure timely resolution. Updating CRM/customer records, ensuring that records are well maintained and kept up to date. Customer Service & Relationship Management Act as the first point of contact for customer enquiries via telephone and email. Deliver a professional and responsive customer service experience. Build, maintain, and develop strong customer relationships. Develop a comprehensive understanding of customer ordering patterns, requirements, and delivery locations. Follow up on customer enquiries and new business leads, including ensuring that all data collected at shows, exhibitions and festivals are logged and followed up on accurately. Support customer retention and business growth initiatives, proactively identifying new opportunities for growth. Provide accurate monthly/quarterly sales reports. Maintain regular communication with customers to ensure service expectations are met. Support the onboarding of new customers and maintain accurate customer records. Coordinate customer deliveries from dispatch to final delivery, ensuring drivers are fully briefed on routes, schedules, and customer requirements. Office & Administrative Support Order and maintain office supplies, including stationery, cleaning products, and laundry requirements. Report IT, telephone, office equipment, and facility breakdowns or damage. Support continuous improvement of administrative and operational processes. Maintain accurate filing systems and operational records. Support debt management and account reconciliation activities when required. Skills & Experience Required Essential Previous experience in a customer service, sales administration, or account coordination role. Strong administrative and organisational skills. Excellent verbal and written communication abilities. High level of accuracy and attention to detail. Experience processing orders and customer documentation. Ability to manage multiple tasks and prioritise workload effectively. Strong problem-solving and complaint-handling skills. Competent user of Microsoft Office, particularly Excel and Outlook. Desirable Experience within food production, distribution, logistics, or FMCG sectors. Knowledge of delivery management systems and courier operations. Experience managing key customer accounts. Understanding of invoicing and credit control processes. Personal Attributes Customer-focused and professional. Self-motivated and proactive. Strong team player with the ability to work independently. Calm under pressure and able to meet deadlines. Excellent attention to detail and organisational skills. Positive, flexible, and adaptable approach to work. REF-
Fosterplus - Apprentice Administrator Salary: 14,600.04 per annum Contract Term: Apprenticeship Location: Long Eaton, Nottingham Hours: 35 hours per week Course Information Business Administration Level 3. You will be allocated the time required during the working week to attend learning that supports your apprenticeship course, which is likely to be one day per week, either in college or online with a training provider. Benefits 30 days' annual leave, increasing to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Bike to Work Scheme About Us We are delighted to be seeking a Business Administration Apprentice to join our team at Fosterplus. Fosterplus was founded in 1996, giving us almost 30 years' continuous experience as an independent fostering agency. Continuity is important to us, and we look to create it in everything we do - most critically, for the children and young people we look after. Many who enter our care have experienced a disrupted childhood and our aim is to break this cycle and provide more stability. We do this by carefully matching the right foster parents to the right children, and making sure we're always on hand with support, guidance and help. Our expertise helps ensure more successful placements - and that's exactly the sort of continuity we want. This commitment is spelled out in our mission, which is to "provide positive and stable family environments for the children and young people placed with our foster parents and ensure that, with the support of our foster parents, they can thrive emotionally and academically." To provide this continuity, we focus on connections. We are looking for an Apprentice who will work within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms, as well as general ad-hoc administration. It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills, and a warm, confident personality. Role Responsibilities Role responsibilities include, but are not limited to: Provide a comprehensive day-to-day administrative service for the office team, including: Maintaining databases Producing professionally written emails and letters Processing incoming and outgoing post Photocopying Message taking and signposting Processing invoices Support the social work team with data collection, recording, filing and auditing Maintain accurate databases/registers of all families and children placed Provide information from these databases to the Registered Manager as required Be responsible for the smooth running of the office premises under the direction of the Manager Build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office Liaise with Local Authority Social Workers and other professionals Distribute and collate paperwork and feedback forms Review payment runs to ensure foster families are receiving the correct payments Carry out statutory checks for approved foster families and their support network Maintain office Health and Safety records Monitor foster parent and staff training records, ensuring compliance Receive visitors Order stationery, receive orders and be responsible for the maintenance of office equipment Take minutes of monthly team meetings and distribute to relevant personnel Attend regular team meetings Create content for the online information platform and the Registration's Newsletter Make constructive use of supervision and work closely with team members to enhance personal and team development Represent and promote Fosterplus at every opportunity The Ideal Candidate The ideal candidate must have the following skills and experience: Basic administration skills GCSE/equivalent in maths and English. A Level 2 Functional Skills qualification can be completed alongside your qualification if not already obtained and if desired Ability to manage own workload and work independently Excellent customer service skills An understanding of the use of IT and electronic communications, including Microsoft Office, e.g. Word, Excel and Outlook Good organisational skills Open to direction, using initiative to seek advice where necessary The successful candidate will be required to complete a DBS check, the cost of which will be met by Fosterplus. Fosterplus is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Fosterplus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
Jun 22, 2026
Full time
Fosterplus - Apprentice Administrator Salary: 14,600.04 per annum Contract Term: Apprenticeship Location: Long Eaton, Nottingham Hours: 35 hours per week Course Information Business Administration Level 3. You will be allocated the time required during the working week to attend learning that supports your apprenticeship course, which is likely to be one day per week, either in college or online with a training provider. Benefits 30 days' annual leave, increasing to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Bike to Work Scheme About Us We are delighted to be seeking a Business Administration Apprentice to join our team at Fosterplus. Fosterplus was founded in 1996, giving us almost 30 years' continuous experience as an independent fostering agency. Continuity is important to us, and we look to create it in everything we do - most critically, for the children and young people we look after. Many who enter our care have experienced a disrupted childhood and our aim is to break this cycle and provide more stability. We do this by carefully matching the right foster parents to the right children, and making sure we're always on hand with support, guidance and help. Our expertise helps ensure more successful placements - and that's exactly the sort of continuity we want. This commitment is spelled out in our mission, which is to "provide positive and stable family environments for the children and young people placed with our foster parents and ensure that, with the support of our foster parents, they can thrive emotionally and academically." To provide this continuity, we focus on connections. We are looking for an Apprentice who will work within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms, as well as general ad-hoc administration. It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills, and a warm, confident personality. Role Responsibilities Role responsibilities include, but are not limited to: Provide a comprehensive day-to-day administrative service for the office team, including: Maintaining databases Producing professionally written emails and letters Processing incoming and outgoing post Photocopying Message taking and signposting Processing invoices Support the social work team with data collection, recording, filing and auditing Maintain accurate databases/registers of all families and children placed Provide information from these databases to the Registered Manager as required Be responsible for the smooth running of the office premises under the direction of the Manager Build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office Liaise with Local Authority Social Workers and other professionals Distribute and collate paperwork and feedback forms Review payment runs to ensure foster families are receiving the correct payments Carry out statutory checks for approved foster families and their support network Maintain office Health and Safety records Monitor foster parent and staff training records, ensuring compliance Receive visitors Order stationery, receive orders and be responsible for the maintenance of office equipment Take minutes of monthly team meetings and distribute to relevant personnel Attend regular team meetings Create content for the online information platform and the Registration's Newsletter Make constructive use of supervision and work closely with team members to enhance personal and team development Represent and promote Fosterplus at every opportunity The Ideal Candidate The ideal candidate must have the following skills and experience: Basic administration skills GCSE/equivalent in maths and English. A Level 2 Functional Skills qualification can be completed alongside your qualification if not already obtained and if desired Ability to manage own workload and work independently Excellent customer service skills An understanding of the use of IT and electronic communications, including Microsoft Office, e.g. Word, Excel and Outlook Good organisational skills Open to direction, using initiative to seek advice where necessary The successful candidate will be required to complete a DBS check, the cost of which will be met by Fosterplus. Fosterplus is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Fosterplus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Jun 22, 2026
Full time
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Operations Manager Newark, Full Time, Permanent Up to circa 45,000 Our Newark based, award-winning Client is looking to appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows and improve efficiency Support automation and system enhancement projects Systems & Technology Work closely with Product and Technology teams to support system developments and enhancements Act as a key operational stakeholder for business-critical platforms and processes Support testing, implementation and rollout of new systems and functionality Manage escalations relating to operational or technical issues Stakeholder & Customer Management Build strong relationships with internal and external stakeholders Act as a senior escalation point for operational issues Support customer-facing discussions where operational expertise is required The Candidate The ideal Operations Manager will will combine strong operational leadership with a passion for service excellence. The following experience, knowledge and skills would be advantageous: Previous experience in an Operations Manager, Service Delivery Manager, Customer Operations Manager or similar leadership role Proven ability to improve processes and drive operational performance Experience working with business systems and technology platforms Desirable Experience within hospitality, travel technology, SaaS, reservations, distribution or related industries Experience working with operational KPIs and service level management Personal Attributes Strong leadership and coaching skills Highly organised with excellent attention to detail Comfortable managing multiple priorities Solutions-focused mindset Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Jun 22, 2026
Full time
Operations Manager Newark, Full Time, Permanent Up to circa 45,000 Our Newark based, award-winning Client is looking to appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows and improve efficiency Support automation and system enhancement projects Systems & Technology Work closely with Product and Technology teams to support system developments and enhancements Act as a key operational stakeholder for business-critical platforms and processes Support testing, implementation and rollout of new systems and functionality Manage escalations relating to operational or technical issues Stakeholder & Customer Management Build strong relationships with internal and external stakeholders Act as a senior escalation point for operational issues Support customer-facing discussions where operational expertise is required The Candidate The ideal Operations Manager will will combine strong operational leadership with a passion for service excellence. The following experience, knowledge and skills would be advantageous: Previous experience in an Operations Manager, Service Delivery Manager, Customer Operations Manager or similar leadership role Proven ability to improve processes and drive operational performance Experience working with business systems and technology platforms Desirable Experience within hospitality, travel technology, SaaS, reservations, distribution or related industries Experience working with operational KPIs and service level management Personal Attributes Strong leadership and coaching skills Highly organised with excellent attention to detail Comfortable managing multiple priorities Solutions-focused mindset Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Helpdesk Technical Support Engineer Location - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues. Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take proactive action to prevent downtime Provide 1st and 2nd line diagnosis and remote fixes for print, scanning, driver, and software issues Connect remotely to client networks to resolve technical faults Maintain and update customer software to ensure accurate reporting Install and upgrade MPS software for clients Manage and measure technical calls with a focus on call avoidance and productivity Order toners and consumables where required Provide software support for solutions such as PaperCut, Tungsten Automation, Printix, and uniFLOW Install and configure print drivers Compile monthly service and performance reports Ensure high levels of customer satisfaction Provide first-line support for UCaaS (Unified Communications as a Service) Escalate issues to the Technical Support Desk Manager when necessary Skills, Knowledge & Experience Customer service experience essential Helpdesk or technical support experience desirable Photocopier/MFD engineering experience beneficial but not essential Strong IT knowledge with understanding of networking and software installation Experience with print management solutions (PaperCut, Tungsten, Printix, uniFLOW) advantageous Strong organisational and process-driven mindset Excellent communication skills Ability to work effectively under pressure Strong service delivery capability and customer focus Core Competencies Exceptional customer service Effective communication Decision making Teamwork & collaboration Results-driven mindset Flexibility and continuous improvement Functional Competencies Taking responsibility and ownership Relationship building Commitment and engagement Working well under pressure Analytical thinking Package Up to £32,000 Mobile Phone & Laptop Pension Scheme Private Healthcare 25 Days Holiday (rising to 28) How to Apply Click the link below to submit your CV for consideration. If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall - (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based engineering recruitment company with specialist teams dedicated to the Engineering sector, and we have a wide range of Print roles available.
Jun 22, 2026
Full time
Helpdesk Technical Support Engineer Location - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues. Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take proactive action to prevent downtime Provide 1st and 2nd line diagnosis and remote fixes for print, scanning, driver, and software issues Connect remotely to client networks to resolve technical faults Maintain and update customer software to ensure accurate reporting Install and upgrade MPS software for clients Manage and measure technical calls with a focus on call avoidance and productivity Order toners and consumables where required Provide software support for solutions such as PaperCut, Tungsten Automation, Printix, and uniFLOW Install and configure print drivers Compile monthly service and performance reports Ensure high levels of customer satisfaction Provide first-line support for UCaaS (Unified Communications as a Service) Escalate issues to the Technical Support Desk Manager when necessary Skills, Knowledge & Experience Customer service experience essential Helpdesk or technical support experience desirable Photocopier/MFD engineering experience beneficial but not essential Strong IT knowledge with understanding of networking and software installation Experience with print management solutions (PaperCut, Tungsten, Printix, uniFLOW) advantageous Strong organisational and process-driven mindset Excellent communication skills Ability to work effectively under pressure Strong service delivery capability and customer focus Core Competencies Exceptional customer service Effective communication Decision making Teamwork & collaboration Results-driven mindset Flexibility and continuous improvement Functional Competencies Taking responsibility and ownership Relationship building Commitment and engagement Working well under pressure Analytical thinking Package Up to £32,000 Mobile Phone & Laptop Pension Scheme Private Healthcare 25 Days Holiday (rising to 28) How to Apply Click the link below to submit your CV for consideration. If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall - (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based engineering recruitment company with specialist teams dedicated to the Engineering sector, and we have a wide range of Print roles available.
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it s your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Jun 21, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it s your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Senior Product Manager - Insurance Salary 60k- 70k DOE Outskirts of Crawley Hybrid Working Lloyd Recruitment Services is delighted to be working with a long-standing client partner, a highly respected FCA-regulated organisation and established employer, who are looking for an experienced Senior Product Manager - Insurance to join their team. The business is going through an exciting period of investment and growth, making this a fantastic time to join and play a key role in shaping the future of their insurance products. This role will take ownership of product strategy, development, and performance, ensuring products deliver strong commercial outcomes while meeting customer needs and FCA Consumer Duty requirements. Key responsibilities include: Managing the end-to-end insurance product lifecycle Developing and delivering product roadmaps and strategies Building strong relationships with internal teams, external partners, and stakeholders Using insight, data, and market trends to drive product improvements Ensuring products remain compliant with FCA regulations and Consumer Duty Supporting and developing a high-performing product team of 4 About you: Experienced within insurance or financial services product management Strong understanding of FCA requirements and Consumer Duty Confident managing stakeholders and third-party relationships Commercially focused with strong analytical and communication skills Experience leading and developing others Benefits include: Working hours: Monday to Friday, 9:00am - 5:00pm (35-hour week) 25 days holiday plus bank holidays, with the option to buy or sell up to 5 additional days Private medical insurance Free onsite parking Hybrid working - 2 days office-based and the remainder working from home Plus much more This is a fantastic opportunity to join a successful organisation during an exciting period of investment, where you can make a real impact and be part of future growth. Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Jun 21, 2026
Full time
Senior Product Manager - Insurance Salary 60k- 70k DOE Outskirts of Crawley Hybrid Working Lloyd Recruitment Services is delighted to be working with a long-standing client partner, a highly respected FCA-regulated organisation and established employer, who are looking for an experienced Senior Product Manager - Insurance to join their team. The business is going through an exciting period of investment and growth, making this a fantastic time to join and play a key role in shaping the future of their insurance products. This role will take ownership of product strategy, development, and performance, ensuring products deliver strong commercial outcomes while meeting customer needs and FCA Consumer Duty requirements. Key responsibilities include: Managing the end-to-end insurance product lifecycle Developing and delivering product roadmaps and strategies Building strong relationships with internal teams, external partners, and stakeholders Using insight, data, and market trends to drive product improvements Ensuring products remain compliant with FCA regulations and Consumer Duty Supporting and developing a high-performing product team of 4 About you: Experienced within insurance or financial services product management Strong understanding of FCA requirements and Consumer Duty Confident managing stakeholders and third-party relationships Commercially focused with strong analytical and communication skills Experience leading and developing others Benefits include: Working hours: Monday to Friday, 9:00am - 5:00pm (35-hour week) 25 days holiday plus bank holidays, with the option to buy or sell up to 5 additional days Private medical insurance Free onsite parking Hybrid working - 2 days office-based and the remainder working from home Plus much more This is a fantastic opportunity to join a successful organisation during an exciting period of investment, where you can make a real impact and be part of future growth. Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.