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customer services advisor
Specsavers
Optical Assistant
Specsavers Hayes, Middlesex
Hayes, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Hayes, Specsavers Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting salary £28k (experience depending) Plus Store bonus! Full time (40 hours per week) including 1 weekend day We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
Jun 25, 2026
Full time
Hayes, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Hayes, Specsavers Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting salary £28k (experience depending) Plus Store bonus! Full time (40 hours per week) including 1 weekend day We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
Sytner
Mercedes-Benz Parts Advisor
Sytner Gloucester, Gloucestershire
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Cheltenham & Gloucester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jun 25, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Cheltenham & Gloucester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Logic 360 Ltd
Workshop Controller
Logic 360 Ltd
Logic360 Role: Workshop Controller Location: Gatwick Airport Employment Type: Permanent Working Shift Patterns: Monday to Friday and half day on Saturday Working Hours: 08.30am to 17.00pm (45.5 hour week) Salary: Competitive Salary on offer About Us: Logic 360 Ltd is a leading Talent partner to high profile Clients in the Automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates. Our team is composed of skilled professionals who thrive in a dynamic and supportive environment, helping you along your professional journey. Client Information: Our client is a newly established but rapidly growing automotive service business, backed by the strength and resources of a leading UK Group. With over a year of successful trading under the Group, they have now launched as a standalone company with ambitious plans to expand nationwide. Already securing contracts with highly reputable dealerships, they have built strong technical teams and a reputation for delivering high-quality, efficient, and customer-focused vehicle services. This is an exciting time to join them at the beginning of their growth journey. You will be part of a forward-thinking company where your skills and expertise will be recognised, with opportunities to progress as the business continues to expand. Supported by the power of the wider Group, they offer stability, career development, and the chance to play a key role in shaping the future of a brand on the rise. Job Description: We are looking for an experienced Workshop Controller to join our client s professional and growing team. To manage and develop the Workshop, provide technical support to staff and customers. Ensure that maximum utilisation and quality is achieved from the workshop and customer satisfaction is achieved and ensure that repairs and services to vehicles are carried out efficiently and to the highest possible standard. Key Responsibilities: Interpret job cards and ensure all repairs meet manufacturer and quality standards Manage parts and accessories Plan workshop capacity and allocate work effectively Supervise technicians to ensure quality, efficiency, and correct skill allocation Conduct quality checks and report repeat repairs Monitor progress, flag delays early, and keep stakeholders informed Ensure all work, tests, and additional faults are accurately recorded Identify and report team training needs; attend required training Manage tools, equipment, and calibration in line with procedures Coordinate parts requirements and communicate delays Support additional duties as required, including customer liaison and admin cover Achieve company targets and maintain health & safety compliance Qualification and Experience: Hands-on technical experience Strong leadership skills Previous experience in a similar supervisory automotive role, such as a Senior Technician or Service Advisor Full UK / EU driving licence. Skills Requirements: Excellent attention to detail with a commitment to achieving a flawless finish. Ability to work independently and as part of a team. Strong time management skills and the ability to meet deadlines. Good communication skills and a professional approach. Awareness of health and safety procedures. Flexibility to adapt to changing workloads in a fast-paced environment. How to Apply: If you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment done differently. Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving your application and learning more about how you can contribute to our team. Thank you for considering Logic 360 Ltd as your next career destination! Please note that Logic 360 is a Recruitment Agency and Employment Business recruiting on behalf of our client. INDAUT
Jun 25, 2026
Full time
Logic360 Role: Workshop Controller Location: Gatwick Airport Employment Type: Permanent Working Shift Patterns: Monday to Friday and half day on Saturday Working Hours: 08.30am to 17.00pm (45.5 hour week) Salary: Competitive Salary on offer About Us: Logic 360 Ltd is a leading Talent partner to high profile Clients in the Automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates. Our team is composed of skilled professionals who thrive in a dynamic and supportive environment, helping you along your professional journey. Client Information: Our client is a newly established but rapidly growing automotive service business, backed by the strength and resources of a leading UK Group. With over a year of successful trading under the Group, they have now launched as a standalone company with ambitious plans to expand nationwide. Already securing contracts with highly reputable dealerships, they have built strong technical teams and a reputation for delivering high-quality, efficient, and customer-focused vehicle services. This is an exciting time to join them at the beginning of their growth journey. You will be part of a forward-thinking company where your skills and expertise will be recognised, with opportunities to progress as the business continues to expand. Supported by the power of the wider Group, they offer stability, career development, and the chance to play a key role in shaping the future of a brand on the rise. Job Description: We are looking for an experienced Workshop Controller to join our client s professional and growing team. To manage and develop the Workshop, provide technical support to staff and customers. Ensure that maximum utilisation and quality is achieved from the workshop and customer satisfaction is achieved and ensure that repairs and services to vehicles are carried out efficiently and to the highest possible standard. Key Responsibilities: Interpret job cards and ensure all repairs meet manufacturer and quality standards Manage parts and accessories Plan workshop capacity and allocate work effectively Supervise technicians to ensure quality, efficiency, and correct skill allocation Conduct quality checks and report repeat repairs Monitor progress, flag delays early, and keep stakeholders informed Ensure all work, tests, and additional faults are accurately recorded Identify and report team training needs; attend required training Manage tools, equipment, and calibration in line with procedures Coordinate parts requirements and communicate delays Support additional duties as required, including customer liaison and admin cover Achieve company targets and maintain health & safety compliance Qualification and Experience: Hands-on technical experience Strong leadership skills Previous experience in a similar supervisory automotive role, such as a Senior Technician or Service Advisor Full UK / EU driving licence. Skills Requirements: Excellent attention to detail with a commitment to achieving a flawless finish. Ability to work independently and as part of a team. Strong time management skills and the ability to meet deadlines. Good communication skills and a professional approach. Awareness of health and safety procedures. Flexibility to adapt to changing workloads in a fast-paced environment. How to Apply: If you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment done differently. Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving your application and learning more about how you can contribute to our team. Thank you for considering Logic 360 Ltd as your next career destination! Please note that Logic 360 is a Recruitment Agency and Employment Business recruiting on behalf of our client. INDAUT
Auto Skills UK
Service Advisor
Auto Skills UK St. Breward, Cornwall
Service Advisor Location: Bodmin Salary: £29,000 Basic Salary + Bonus Hours: Monday to Friday 8:30am - 5:00pm Very Occasional Saturday Morning Work Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance? This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step. What's In It For You? - £29,000 Basic Salary + Bonus - Monday to Friday Hours - Strong earning potential through upselling opportunities - Supportive team environment - Long-term stability and career progression opportunities The Role As a Service Advisor / Automotive Service Advisor, you'll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department. Responsibilities include: - Managing service bookings and diary planning - Ensuring efficient workshop loading and utilisation - Meeting and greeting customers and identifying their service requirements - Keeping customers updated throughout the repair process - Handling customer queries and resolving complaints professionally - Promoting and upselling additional products and services where appropriate - Liaising with technicians and other departments to ensure excellent customer satisfaction About You - Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential - Experience using Kerridge, 1Link, Pinnacle or similar DMS systems - Strong customer service and communication skills - Confident in upselling and achieving bonus targets - Professional, presentable and customer-focused approach - Ability to thrive in a busy and fast-paced service department - Full UK Driving Licence required Apply Today This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability. If you're an experienced Service Advisor looking for your next challenge in Bodmin, we'd love to hear from you. Contact Skills for more information on this Service Advisor Vacancy
Jun 25, 2026
Full time
Service Advisor Location: Bodmin Salary: £29,000 Basic Salary + Bonus Hours: Monday to Friday 8:30am - 5:00pm Very Occasional Saturday Morning Work Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance? This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step. What's In It For You? - £29,000 Basic Salary + Bonus - Monday to Friday Hours - Strong earning potential through upselling opportunities - Supportive team environment - Long-term stability and career progression opportunities The Role As a Service Advisor / Automotive Service Advisor, you'll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department. Responsibilities include: - Managing service bookings and diary planning - Ensuring efficient workshop loading and utilisation - Meeting and greeting customers and identifying their service requirements - Keeping customers updated throughout the repair process - Handling customer queries and resolving complaints professionally - Promoting and upselling additional products and services where appropriate - Liaising with technicians and other departments to ensure excellent customer satisfaction About You - Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential - Experience using Kerridge, 1Link, Pinnacle or similar DMS systems - Strong customer service and communication skills - Confident in upselling and achieving bonus targets - Professional, presentable and customer-focused approach - Ability to thrive in a busy and fast-paced service department - Full UK Driving Licence required Apply Today This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability. If you're an experienced Service Advisor looking for your next challenge in Bodmin, we'd love to hear from you. Contact Skills for more information on this Service Advisor Vacancy
PHS Group Limited
Customer Service Advisor
PHS Group Limited Caerphilly, Mid Glamorgan
About The Role Customer Service - but without the sales or long hours! Contact Centre - Customer Service Advisor - Caerphilly Full Time hours - 36.25 to 40 hours per week with e xcellent benefits and h ybrid working after 6 months We welcome applications from motivated individuals who can commit to starting with our team on 27th July 2026 Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!We are phs Group - the leading Hygiene Services provider in the UK. We are in our 63rd year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions: Do you want a great job helping business customers, without thinking about sales targets? Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff? Do you have contact centre experience? Are you reliable, loyal, and hardworking? Are you comfortable with using a computer and quick at learning new systems? Are you looking for a career in an established company? If you answered 'Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you! We've great hours, a good salary and a fabulous list of benefits that continues to grow. And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune. What's more there are: No sales targets, no evening working, and no weekend working. No travelling into Cardiff or struggling to find parking each day. No car parking charges, and less money spent on fuel. It's a great place to work, and local to you if you live in or near Caerphilly. Don't delay - apply today. Your role as a Customer Service Advisor at phs Group: Taking calls and building rapport with business customers each day on our contact centre. Fixing any issues quickly and efficiently, so customers feel valued every time. You should be polite and clearly spoken, able to have great conversations (phone and e-mail). Basic computer skills are really important! We'll help you learn the rest. Most important is a can-do attitude, someone who really cares about the work they do for customers. In return for your commitment and expertise at phs Group you'll benefit from: Working hours between 36.25 - 40 hours a week, Monday to Friday Rewarding salary, great team and excellent benefits Access to Virtual GP for you and your family No weekend or evening working Flexible training scheme Hybrid working after 6 months Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks Further savings with our phs Direct Online shop Free Parking on-site so no parking costs Excellent careers opportunities Accredited ILM training through external and in-house training Apprenticeship opportunities 23 days holiday plus bank holidays off Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more We want to speak with you! Apply now. About phs: phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Jun 25, 2026
Full time
About The Role Customer Service - but without the sales or long hours! Contact Centre - Customer Service Advisor - Caerphilly Full Time hours - 36.25 to 40 hours per week with e xcellent benefits and h ybrid working after 6 months We welcome applications from motivated individuals who can commit to starting with our team on 27th July 2026 Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!We are phs Group - the leading Hygiene Services provider in the UK. We are in our 63rd year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions: Do you want a great job helping business customers, without thinking about sales targets? Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff? Do you have contact centre experience? Are you reliable, loyal, and hardworking? Are you comfortable with using a computer and quick at learning new systems? Are you looking for a career in an established company? If you answered 'Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you! We've great hours, a good salary and a fabulous list of benefits that continues to grow. And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune. What's more there are: No sales targets, no evening working, and no weekend working. No travelling into Cardiff or struggling to find parking each day. No car parking charges, and less money spent on fuel. It's a great place to work, and local to you if you live in or near Caerphilly. Don't delay - apply today. Your role as a Customer Service Advisor at phs Group: Taking calls and building rapport with business customers each day on our contact centre. Fixing any issues quickly and efficiently, so customers feel valued every time. You should be polite and clearly spoken, able to have great conversations (phone and e-mail). Basic computer skills are really important! We'll help you learn the rest. Most important is a can-do attitude, someone who really cares about the work they do for customers. In return for your commitment and expertise at phs Group you'll benefit from: Working hours between 36.25 - 40 hours a week, Monday to Friday Rewarding salary, great team and excellent benefits Access to Virtual GP for you and your family No weekend or evening working Flexible training scheme Hybrid working after 6 months Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks Further savings with our phs Direct Online shop Free Parking on-site so no parking costs Excellent careers opportunities Accredited ILM training through external and in-house training Apprenticeship opportunities 23 days holiday plus bank holidays off Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more We want to speak with you! Apply now. About phs: phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Specsavers
Optical Assistant
Specsavers Stirling, Stirlingshire
Specsavers. A household name and a high street staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you have current or previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in the city of Stirling, our store offers great facilities, including 5 test rooms, onsite lab, plus all the equipment you need to excel in your role, along with great public transport and motorway links. Our team We have a wonderful team of 38 dedicated and professional people in our store who are ready and waiting to meet you. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: From £12.91 per hour depending on experience Working hours: 38 hours per week which will included regular weekend hours 28 days leave and enjoy additional days off each year for your birthday and Xmas shopping! We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: • Previous experience in a fast-paced customer service environment • Experience in optics or Audiology business • Basic knowledge/experience of optical and/or Audiology terminology Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Jun 25, 2026
Full time
Specsavers. A household name and a high street staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you have current or previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in the city of Stirling, our store offers great facilities, including 5 test rooms, onsite lab, plus all the equipment you need to excel in your role, along with great public transport and motorway links. Our team We have a wonderful team of 38 dedicated and professional people in our store who are ready and waiting to meet you. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: From £12.91 per hour depending on experience Working hours: 38 hours per week which will included regular weekend hours 28 days leave and enjoy additional days off each year for your birthday and Xmas shopping! We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: • Previous experience in a fast-paced customer service environment • Experience in optics or Audiology business • Basic knowledge/experience of optical and/or Audiology terminology Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Cooper & Parks Financial Services Ltd
Qualified Mortgage and Protection Advisor
Cooper & Parks Financial Services Ltd
Qualified Mortgage and Protection Advisor Academy Programme Remote / UK-wide Self-employed Commission-based High earning potential Are you ambitious, entrepreneurial, and serious about building a long-term career in Mortgage and Protection advice? Cooper & Parks is looking for driven individuals to join them as a Mortgage and Protection Adviser. This is an opportunity to learn from experienced mortgage professionals, receive structured support, and build your own client base with the backing of an established business. This is not just a job. It is a route into building your own Mortgage and Protection advice business. Why join Cooper & Parks? At Cooper & Parks, advisers are supported to build their own client base, rather than simply servicing someone else s customers. You ll receive training, mentoring and supervision as you develop your knowledge, confidence and skills. As you progress towards competent adviser status, you ll gain more independence and the opportunity to grow your own business. Once authorised and established, there may also be the opportunity to trade under your own business style, under the Cooper & Parks banner. Cooper & Parks is part of Openwork, one of the UK s largest financial advice networks, giving you access to strong infrastructure, compliance support, systems and long-term stability. What you ll gain You ll benefit from: Structured academy training and development Support from experienced mortgage advisers and supervisors Guidance as you work towards competent adviser status The ability to build and retain your own client relationships High commission potential Remote working from anywhere in the UK Access to the tools, systems and support needed to grow The backing of Cooper & Parks and the wider Openwork network Who this would suit This opportunity would suit someone who is: Ambitious, driven and money-motivated Entrepreneurial and keen to build something of their own Interested in mortgage advice, financial services or property Coachable, resilient and willing to learn Comfortable working in a self-employed, commission-based role Organised and able to work remotely You will either be newly qualified, or on-route to being qualified. Previous experience in sales, estate agency, financial services, recruitment, property or customer service would be beneficial, but attitude, work ethic and ambition are just as important. The role As a Mortgage and Protection Advisor, you ll be supported through the early stages of your development with training, supervision and guidance. In the beginning, your work will be closely supported to help you develop in the right way. As you gain experience and demonstrate competence, the level of supervision will reduce, giving you more independence as you build your client base. This is a self-employed opportunity, so you ll need to be proactive, motivated and comfortable with performance-related earnings. For the right person, the long-term rewards can be significant. Interested? If you re serious about becoming a Mortgage and / or Protection broker and want to build your career with the support of an experienced team, we d love to hear from you. Apply today to find out more about joining the Cooper & Parks Financial Services and the Adviser Academy Applicants must have the right to work in the UK.
Jun 25, 2026
Full time
Qualified Mortgage and Protection Advisor Academy Programme Remote / UK-wide Self-employed Commission-based High earning potential Are you ambitious, entrepreneurial, and serious about building a long-term career in Mortgage and Protection advice? Cooper & Parks is looking for driven individuals to join them as a Mortgage and Protection Adviser. This is an opportunity to learn from experienced mortgage professionals, receive structured support, and build your own client base with the backing of an established business. This is not just a job. It is a route into building your own Mortgage and Protection advice business. Why join Cooper & Parks? At Cooper & Parks, advisers are supported to build their own client base, rather than simply servicing someone else s customers. You ll receive training, mentoring and supervision as you develop your knowledge, confidence and skills. As you progress towards competent adviser status, you ll gain more independence and the opportunity to grow your own business. Once authorised and established, there may also be the opportunity to trade under your own business style, under the Cooper & Parks banner. Cooper & Parks is part of Openwork, one of the UK s largest financial advice networks, giving you access to strong infrastructure, compliance support, systems and long-term stability. What you ll gain You ll benefit from: Structured academy training and development Support from experienced mortgage advisers and supervisors Guidance as you work towards competent adviser status The ability to build and retain your own client relationships High commission potential Remote working from anywhere in the UK Access to the tools, systems and support needed to grow The backing of Cooper & Parks and the wider Openwork network Who this would suit This opportunity would suit someone who is: Ambitious, driven and money-motivated Entrepreneurial and keen to build something of their own Interested in mortgage advice, financial services or property Coachable, resilient and willing to learn Comfortable working in a self-employed, commission-based role Organised and able to work remotely You will either be newly qualified, or on-route to being qualified. Previous experience in sales, estate agency, financial services, recruitment, property or customer service would be beneficial, but attitude, work ethic and ambition are just as important. The role As a Mortgage and Protection Advisor, you ll be supported through the early stages of your development with training, supervision and guidance. In the beginning, your work will be closely supported to help you develop in the right way. As you gain experience and demonstrate competence, the level of supervision will reduce, giving you more independence as you build your client base. This is a self-employed opportunity, so you ll need to be proactive, motivated and comfortable with performance-related earnings. For the right person, the long-term rewards can be significant. Interested? If you re serious about becoming a Mortgage and / or Protection broker and want to build your career with the support of an experienced team, we d love to hear from you. Apply today to find out more about joining the Cooper & Parks Financial Services and the Adviser Academy Applicants must have the right to work in the UK.
Office Angels
Online Customer Service Advisor- Luxury Fashion
Office Angels
Luxury Online Customer Service Advisor Hourly Rate: 15ph Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH) We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment . This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence. Key Responsibilities Deliver personalised customer experience via email phone and live chat Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses Act as a brand ambassador with a deep understanding of luxury service standards Handle customer queries relating to orders, deliveries, returns and aftercare with accuracy and attention to detail Process refunds across Shopify and other relevant platforms, ensuring all transactions are handled correctly Update and maintain customer profiles in Shopify Support VIP clients with discretion, professionalism and a high level of care Work collaboratively with internal teams to ensure a seamless customer journey Experience Experience in online luxury customer service or client services within fashion or retail Strong experience managing multiple inboxes , particularly using Outlook and Gorgias Experience using Shopify Excellent written and verbal communication skills Strong organisational skills and the ability to manage a high volume of enquiries High attention to detail and accuracy Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 25, 2026
Seasonal
Luxury Online Customer Service Advisor Hourly Rate: 15ph Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH) We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment . This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence. Key Responsibilities Deliver personalised customer experience via email phone and live chat Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses Act as a brand ambassador with a deep understanding of luxury service standards Handle customer queries relating to orders, deliveries, returns and aftercare with accuracy and attention to detail Process refunds across Shopify and other relevant platforms, ensuring all transactions are handled correctly Update and maintain customer profiles in Shopify Support VIP clients with discretion, professionalism and a high level of care Work collaboratively with internal teams to ensure a seamless customer journey Experience Experience in online luxury customer service or client services within fashion or retail Strong experience managing multiple inboxes , particularly using Outlook and Gorgias Experience using Shopify Excellent written and verbal communication skills Strong organisational skills and the ability to manage a high volume of enquiries High attention to detail and accuracy Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Evergreen Marine (UK) Ltd
Junior Facilities Administrator
Evergreen Marine (UK) Ltd
Job Title: Junior Facilities Administrator Location: London Salary: Depending on qualification and experience Job type: Full time, Contract - 8 Months About us: Evergreen established in 1968 has since become one of the largest shipping lines in the world, and it is fully committed to its customers as well as to environment protection. Evergreen's recent shipbuilding program to expand its fleet has already deployed several new containerships with the latest marine technologies which were adopted for quality transportation service and also for sustainable development of marine ecology. About the job: This is an exciting opportunity for the right candidate to join our London Office Procurement and Facilities team. You will have the opportunity to manage and be responsible for maintaining day to day functions of a well-established international company. The role is primarily administrative, however, there is a unique opportunity for the candidate to learn basic facilities operations and management to the General Affairs Team. We are looking for a friendly, confident individual, someone who has a flexible approach to their jobs with a can-do attitude. Responsibilities: Daily post and Courier administration Office equipment and printing administration Meeting Room booking and preparation Assistance to DM on building projects when required Building facilities administration Answering and redirection of incoming calls Telecommunication administration Pantry appliance and sundries administration Assist the General Affairs Team and building manager with ad-hoc facilities management Area office administration Stationery and company merchandise administration Budget analysis About you: This is an entry-level/junior position, so previous facilities or administrative experience is not strictly necessary. However, we are looking for candidates who demonstrate: A "Can-Do" Attitude: You are eager to roll up your sleeves, assist with a variety of tasks, and learn new processes quickly Strong Organizational Skills: You are comfortable managing multiple tasks at once, from courier bookings to office supply stock levels A Proactive Mindset: You take pride in your environment and can identify when something needs attention before being asked Excellent Communication: Whether answering calls or coordinating with building managers, you are professional, clear, and friendly Numerical Aptitude: As this role includes assisting with budget analysis and inventory tracking, a good comfort level with basic figures and Excel is essential Reliability & Flexibility: You are comfortable with an office-based role, willing to work overtime when project deadlines require it, and happy to support the team with ad-hoc requests Eligibility: You must have the full legal right to work in the UK without requiring sponsorship Benefits of Joining Evergreen Marine (UK) Ltd: - Subsidized lunch in our canteen - On-site Gym - Cycle to Work scheme - Sports and Social Club - monthly organized events for staff at discounted rates - Interest-free Company Loan for Annual Season Ticket - Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations - Personal Accident Insurance - Optional Private Medical Insurance - Life Insurance - Group Company Pension Scheme - Pension advisory services + Annual One-on-One Pension review Meetings - Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Administrative Assistant, Office Assistant, Support Administrator, Business Administrator, Admin Support, Office Support, Admin Assistant, Admin, Operation Assistant, Operational Support Administrator, Operational Support Assistant, Office Administrator, Operations Assistant, Operations Administrator, Business Support, Facilities Management, Facilities Officer may also be considered.
Jun 24, 2026
Contractor
Job Title: Junior Facilities Administrator Location: London Salary: Depending on qualification and experience Job type: Full time, Contract - 8 Months About us: Evergreen established in 1968 has since become one of the largest shipping lines in the world, and it is fully committed to its customers as well as to environment protection. Evergreen's recent shipbuilding program to expand its fleet has already deployed several new containerships with the latest marine technologies which were adopted for quality transportation service and also for sustainable development of marine ecology. About the job: This is an exciting opportunity for the right candidate to join our London Office Procurement and Facilities team. You will have the opportunity to manage and be responsible for maintaining day to day functions of a well-established international company. The role is primarily administrative, however, there is a unique opportunity for the candidate to learn basic facilities operations and management to the General Affairs Team. We are looking for a friendly, confident individual, someone who has a flexible approach to their jobs with a can-do attitude. Responsibilities: Daily post and Courier administration Office equipment and printing administration Meeting Room booking and preparation Assistance to DM on building projects when required Building facilities administration Answering and redirection of incoming calls Telecommunication administration Pantry appliance and sundries administration Assist the General Affairs Team and building manager with ad-hoc facilities management Area office administration Stationery and company merchandise administration Budget analysis About you: This is an entry-level/junior position, so previous facilities or administrative experience is not strictly necessary. However, we are looking for candidates who demonstrate: A "Can-Do" Attitude: You are eager to roll up your sleeves, assist with a variety of tasks, and learn new processes quickly Strong Organizational Skills: You are comfortable managing multiple tasks at once, from courier bookings to office supply stock levels A Proactive Mindset: You take pride in your environment and can identify when something needs attention before being asked Excellent Communication: Whether answering calls or coordinating with building managers, you are professional, clear, and friendly Numerical Aptitude: As this role includes assisting with budget analysis and inventory tracking, a good comfort level with basic figures and Excel is essential Reliability & Flexibility: You are comfortable with an office-based role, willing to work overtime when project deadlines require it, and happy to support the team with ad-hoc requests Eligibility: You must have the full legal right to work in the UK without requiring sponsorship Benefits of Joining Evergreen Marine (UK) Ltd: - Subsidized lunch in our canteen - On-site Gym - Cycle to Work scheme - Sports and Social Club - monthly organized events for staff at discounted rates - Interest-free Company Loan for Annual Season Ticket - Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations - Personal Accident Insurance - Optional Private Medical Insurance - Life Insurance - Group Company Pension Scheme - Pension advisory services + Annual One-on-One Pension review Meetings - Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Administrative Assistant, Office Assistant, Support Administrator, Business Administrator, Admin Support, Office Support, Admin Assistant, Admin, Operation Assistant, Operational Support Administrator, Operational Support Assistant, Office Administrator, Operations Assistant, Operations Administrator, Business Support, Facilities Management, Facilities Officer may also be considered.
Michael Page
Senior People Advisor - 6 month FTC
Michael Page City, Birmingham
A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role
Jun 24, 2026
Contractor
A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role
Coventry Building Society
Customer Service Telephone Advisor - Manchester
Coventry Building Society Manchester, Lancashire
About the roleWant to change the world? This role offers the chance to build a career that genuinely makes a difference. At The Co-operative Bank, values and ethics shape everything we do, guided by our customer-led Ethical Policy and a 150-year heritage of doing the right thing. The Bank puts people at the heart of every decision and stands up for the causes that matter most.The role of a Customer Service Telephone Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their banking needs to deliver excellent service and the right outcomes for both customers and the Bank. This role requires delivering a consistently high-quality service while working confidently across multiple systems in a fast-paced environment.As the person in role develops, they'll build broader skills and knowledge, including learning how to identify, prevent and stop financial crime. Alongside this, the role holder will use problem-solving skills and fresh perspectives to help improve the customer journey.Joining us means contributing to meaningful environmental and societal change, while building a rewarding career with the UK's original ethical bank. Our benefits include: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with enhanced contributions Maternity, paternity and shared parental leave Extensive wellbeing support Life assurance (6 times annual salary) We reserve the right to close this advert early if we receive a high volume of suitable applicationsAbout youFor this role you'll need to have: Current experience in a customer facing role, including telephony, retail or hospitality A passion to deliver an exceptional customer centric approach Evidence of IT skills and a demonstrable ability to learn and use new systems Ability to follow and understand regulatory policies and processes Experience in dealing with challenging or vulnerable situations A background of working in a fast paced environment and achieving targets or deadlines High attention to detail Good listening and problem solving skills Clear and concise communication skills - both written and verbal Experience in these areas would be helpful: Banking / financial services and / or call centre experience Ability to follow and understand regulatory policies and processes Start date for the role is the 3rd August 2026 with your first 12 weeks consisting training and support onsite to get you taking your first calls independently. Once you revert to hybrid we'll ask you to at least spend 50% of your working time with us in Balloon Street, Manchester City Centre. Working pattern after training will be shifted Monday to Friday from 8am - 6pm, Saturdays and Sundays from 9am to 5pm (every other weekend). About usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria. Feedback We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.
Jun 24, 2026
Full time
About the roleWant to change the world? This role offers the chance to build a career that genuinely makes a difference. At The Co-operative Bank, values and ethics shape everything we do, guided by our customer-led Ethical Policy and a 150-year heritage of doing the right thing. The Bank puts people at the heart of every decision and stands up for the causes that matter most.The role of a Customer Service Telephone Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their banking needs to deliver excellent service and the right outcomes for both customers and the Bank. This role requires delivering a consistently high-quality service while working confidently across multiple systems in a fast-paced environment.As the person in role develops, they'll build broader skills and knowledge, including learning how to identify, prevent and stop financial crime. Alongside this, the role holder will use problem-solving skills and fresh perspectives to help improve the customer journey.Joining us means contributing to meaningful environmental and societal change, while building a rewarding career with the UK's original ethical bank. Our benefits include: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with enhanced contributions Maternity, paternity and shared parental leave Extensive wellbeing support Life assurance (6 times annual salary) We reserve the right to close this advert early if we receive a high volume of suitable applicationsAbout youFor this role you'll need to have: Current experience in a customer facing role, including telephony, retail or hospitality A passion to deliver an exceptional customer centric approach Evidence of IT skills and a demonstrable ability to learn and use new systems Ability to follow and understand regulatory policies and processes Experience in dealing with challenging or vulnerable situations A background of working in a fast paced environment and achieving targets or deadlines High attention to detail Good listening and problem solving skills Clear and concise communication skills - both written and verbal Experience in these areas would be helpful: Banking / financial services and / or call centre experience Ability to follow and understand regulatory policies and processes Start date for the role is the 3rd August 2026 with your first 12 weeks consisting training and support onsite to get you taking your first calls independently. Once you revert to hybrid we'll ask you to at least spend 50% of your working time with us in Balloon Street, Manchester City Centre. Working pattern after training will be shifted Monday to Friday from 8am - 6pm, Saturdays and Sundays from 9am to 5pm (every other weekend). About usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria. Feedback We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.
COWELL RECRUITMENT
Trainee Sales Advisor
COWELL RECRUITMENT Brighouse, Yorkshire
Trainee Sales Consultant No Experience Required! Location: BRIGHOUSE (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Brighouse looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £26,500 base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Brighouse hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE
Jun 24, 2026
Full time
Trainee Sales Consultant No Experience Required! Location: BRIGHOUSE (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Brighouse looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £26,500 base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Brighouse hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE
Boon Edam
Repair Sales Coordinator
Boon Edam Ashford, Kent
Job Title: Repair Sales Coordinator Location: Ashford, Kent Salary: Competitive Job Type: Full time, 12 Month Fixed Term Contract About Us : Boon Edam is the world market leader in commercial, high-end entry solutions, and we operate globally. We have manufacturing facilities in Holland, North America, and China and a network of international sales offices that provide support to customers worldwide. About the Role: Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Do you have a track record of excellent customer service and administration skills with a desire to deliver results? If so, our Repair Sales Coordinator role might just be the new career choice for you. We're looking for a confident individual to join our team. What do we expect from you: As a Repair Sales Coordinator, you will be responsible for the sale of fixed-priced repairs, glass, supply-only parts and retrofits. You will produce accurate and timely quotations for customers, ensuring all information is entered into the CRM system and followed up via appropriate communication with the customer. You will be required to process incoming orders ensuring that customers provide the correct information. You will also be required to liaise with the field-based Area Service Sales Managers to ensure a high level of customer service is delivered at all times. The role is both challenging and fast-paced and will require the ability to work on your own initiative as well as part of a team. This role is a fixed term contract of 12 months, with no guarantee of extension at the end of the period. The position is based at our office in Ashford, Kent. Working hours are Monday - Friday, 8:30 - 17:00, although some flexibility will be required. The successful candidate will need to live within a daily commutable distance. We offer an attractive salary and benefits package as well as a friendly working environment. What skills and experience are required to perform this role? Proven customer service skills with experience in a direct customer facing role Highly organised with good administration skills Excellent communicator able to build and maintain customer rapport Basic knowledge of UK geography Proficient in Microsoft Office Programmes Ability to work on your own initiative Knowledge of CRM systems is desirable but not essential Good literacy or numeracy skills What can you expect from us? Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks Generous and achievable OTE commission structure and further uncapped over-target earnings 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role by 23:59 on Sunday 12 July 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Administrator, Account Management, Lead Generation, Sales Coordinator, Sales Associate, Sales Support, Repair Sales Coordination, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services Support, Customer Service Advisor may also be considered for this role.
Jun 24, 2026
Contractor
Job Title: Repair Sales Coordinator Location: Ashford, Kent Salary: Competitive Job Type: Full time, 12 Month Fixed Term Contract About Us : Boon Edam is the world market leader in commercial, high-end entry solutions, and we operate globally. We have manufacturing facilities in Holland, North America, and China and a network of international sales offices that provide support to customers worldwide. About the Role: Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Do you have a track record of excellent customer service and administration skills with a desire to deliver results? If so, our Repair Sales Coordinator role might just be the new career choice for you. We're looking for a confident individual to join our team. What do we expect from you: As a Repair Sales Coordinator, you will be responsible for the sale of fixed-priced repairs, glass, supply-only parts and retrofits. You will produce accurate and timely quotations for customers, ensuring all information is entered into the CRM system and followed up via appropriate communication with the customer. You will be required to process incoming orders ensuring that customers provide the correct information. You will also be required to liaise with the field-based Area Service Sales Managers to ensure a high level of customer service is delivered at all times. The role is both challenging and fast-paced and will require the ability to work on your own initiative as well as part of a team. This role is a fixed term contract of 12 months, with no guarantee of extension at the end of the period. The position is based at our office in Ashford, Kent. Working hours are Monday - Friday, 8:30 - 17:00, although some flexibility will be required. The successful candidate will need to live within a daily commutable distance. We offer an attractive salary and benefits package as well as a friendly working environment. What skills and experience are required to perform this role? Proven customer service skills with experience in a direct customer facing role Highly organised with good administration skills Excellent communicator able to build and maintain customer rapport Basic knowledge of UK geography Proficient in Microsoft Office Programmes Ability to work on your own initiative Knowledge of CRM systems is desirable but not essential Good literacy or numeracy skills What can you expect from us? Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks Generous and achievable OTE commission structure and further uncapped over-target earnings 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role by 23:59 on Sunday 12 July 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Administrator, Account Management, Lead Generation, Sales Coordinator, Sales Associate, Sales Support, Repair Sales Coordination, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services Support, Customer Service Advisor may also be considered for this role.
Chapman Tate Associates
ERP Solutions Consultant (Remote UK Customer Site Travel)
Chapman Tate Associates City, Manchester
ERP Solutions Consultant (Remote UK Customer Site Travel) Join a growing team delivering business transformation through ERP solutions. We're looking for an experienced ERP Solutions Consultant to work with customers across the UK, helping organisations streamline operations and maximise the value of their ERP investment. This is a remote-based role with regular travel to customer sites, giving you the flexibility to work from home while building strong client relationships face-to-face. About the Role As an ERP Solutions Consultant, you'll work closely with customers throughout the implementation lifecycle, from discovery and requirements gathering through to solution design, configuration, user training and go-live support. You'll become a trusted advisor, ensuring every solution delivers measurable business value while maintaining excellent customer satisfaction. Key Responsibilities: Lead customer discovery workshops and business process reviews. Gather and document business requirements. Design ERP solutions that align with customer objectives. Configure ERP software to meet business needs. Deliver demonstrations, training sessions and user workshops. Support ERP implementations, testing and go-live activities. Provide post-implementation consultancy and continuous improvement recommendations. Build trusted relationships with stakeholders at all levels. Work closely with Project Managers, Developers and Support teams to deliver successful outcomes. About You You'll be someone who enjoys solving business problems and working directly with customers. Ideally you'll have: Previous experience as an ERP Consultant, ERP Solutions Consultant, Functional Consultant or Implementation Consultant. Experience delivering ERP implementations. Strong business process knowledge across areas such as Finance, Manufacturing, Distribution, Supply Chain or CRM. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting solutions. A consultative mindset with a focus on customer success. The ability to manage multiple projects and priorities. A full UK driving licence and willingness to travel to customer sites when required. Desirable Experience Experience with ERP platforms such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP Business One, Sage X3, Infor, Epicor, IFS, Oracle NetSuite or similar ERP systems. Knowledge of SQL, reporting tools or business intelligence solutions. Experience within manufacturing, wholesale, distribution or professional services sectors. What We Offer Competitive salary. Performance-related bonus. Remote working with flexible arrangements. Company pension. Ongoing professional development and training. Opportunity to work on varied and challenging customer projects. Supportive and collaborative team environment. Career progression within a growing business. Why Join Us? You'll be joining a business that values expertise, collaboration and customer success. We invest in our people, encourage continuous learning and give our consultants the autonomy to make a real impact with customers across a wide range of industries. If you're passionate about ERP, enjoy working with customers and want to be part of a forward-thinking consultancy, we'd love to hear from you. Apply today and help organisations transform the way they work through innovative ERP solutions.
Jun 24, 2026
Full time
ERP Solutions Consultant (Remote UK Customer Site Travel) Join a growing team delivering business transformation through ERP solutions. We're looking for an experienced ERP Solutions Consultant to work with customers across the UK, helping organisations streamline operations and maximise the value of their ERP investment. This is a remote-based role with regular travel to customer sites, giving you the flexibility to work from home while building strong client relationships face-to-face. About the Role As an ERP Solutions Consultant, you'll work closely with customers throughout the implementation lifecycle, from discovery and requirements gathering through to solution design, configuration, user training and go-live support. You'll become a trusted advisor, ensuring every solution delivers measurable business value while maintaining excellent customer satisfaction. Key Responsibilities: Lead customer discovery workshops and business process reviews. Gather and document business requirements. Design ERP solutions that align with customer objectives. Configure ERP software to meet business needs. Deliver demonstrations, training sessions and user workshops. Support ERP implementations, testing and go-live activities. Provide post-implementation consultancy and continuous improvement recommendations. Build trusted relationships with stakeholders at all levels. Work closely with Project Managers, Developers and Support teams to deliver successful outcomes. About You You'll be someone who enjoys solving business problems and working directly with customers. Ideally you'll have: Previous experience as an ERP Consultant, ERP Solutions Consultant, Functional Consultant or Implementation Consultant. Experience delivering ERP implementations. Strong business process knowledge across areas such as Finance, Manufacturing, Distribution, Supply Chain or CRM. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting solutions. A consultative mindset with a focus on customer success. The ability to manage multiple projects and priorities. A full UK driving licence and willingness to travel to customer sites when required. Desirable Experience Experience with ERP platforms such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP Business One, Sage X3, Infor, Epicor, IFS, Oracle NetSuite or similar ERP systems. Knowledge of SQL, reporting tools or business intelligence solutions. Experience within manufacturing, wholesale, distribution or professional services sectors. What We Offer Competitive salary. Performance-related bonus. Remote working with flexible arrangements. Company pension. Ongoing professional development and training. Opportunity to work on varied and challenging customer projects. Supportive and collaborative team environment. Career progression within a growing business. Why Join Us? You'll be joining a business that values expertise, collaboration and customer success. We invest in our people, encourage continuous learning and give our consultants the autonomy to make a real impact with customers across a wide range of industries. If you're passionate about ERP, enjoy working with customers and want to be part of a forward-thinking consultancy, we'd love to hear from you. Apply today and help organisations transform the way they work through innovative ERP solutions.
ASC Connections
Customer Service Advisor
ASC Connections Dunswell, Yorkshire
A growing, forward-thinking manufacturing business is looking to appoint an Customer Service Advisor to support its customer and production operations. This is a varied, hands-on position sitting at the heart of the business, where you will act as the key link between customers, production, and logistics. You will be responsible for ensuring orders are processed accurately, production timelines are met, and customers are kept informed every step of the way. Key responsibilities for the Customer Service Advisor include: Manage customer orders from point of receipt through to delivery Liaise with production teams to track progress and manage lead times Keep customers updated on order status, resolving any issues proactively Work closely with logistics providers to coordinate shipments (UK & international) Prepare and check documentation for dispatch and delivery Support purchasing activities and supplier coordination Handle customer enquiries and always provide a high level of service Assist with quotations, pricing and general commercial administration The ideal Customer Service Advisor will have a background within manufacturing or production with regular exposure to internal and external stakeholders. This role of Customer Service Advisor would suit someone who enjoys being at the centre of operations, thrives in a busy, team-focused environment, and wants to use their experience to make a real difference to both customer experience and business performance. What's on offer for the Customer Services Advisor Salary circa 30,000 (depending on experience) Stable, growing business with a strong order book Varied, integral role with real responsibility Supportive and collaborative team environment ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Jun 24, 2026
Full time
A growing, forward-thinking manufacturing business is looking to appoint an Customer Service Advisor to support its customer and production operations. This is a varied, hands-on position sitting at the heart of the business, where you will act as the key link between customers, production, and logistics. You will be responsible for ensuring orders are processed accurately, production timelines are met, and customers are kept informed every step of the way. Key responsibilities for the Customer Service Advisor include: Manage customer orders from point of receipt through to delivery Liaise with production teams to track progress and manage lead times Keep customers updated on order status, resolving any issues proactively Work closely with logistics providers to coordinate shipments (UK & international) Prepare and check documentation for dispatch and delivery Support purchasing activities and supplier coordination Handle customer enquiries and always provide a high level of service Assist with quotations, pricing and general commercial administration The ideal Customer Service Advisor will have a background within manufacturing or production with regular exposure to internal and external stakeholders. This role of Customer Service Advisor would suit someone who enjoys being at the centre of operations, thrives in a busy, team-focused environment, and wants to use their experience to make a real difference to both customer experience and business performance. What's on offer for the Customer Services Advisor Salary circa 30,000 (depending on experience) Stable, growing business with a strong order book Varied, integral role with real responsibility Supportive and collaborative team environment ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Zero Surplus
Customer Service Advisor - Property
Zero Surplus Hertford, Hertfordshire
Do you enjoy speaking with people and building positive relationships? Are you confident handling customer enquiries and finding solutions? Do you thrive in a fast-paced environment where no two days are the same? If so, we are looking for a motivated and customer-focused Call Centre Operative to join our client's growing team in Hertfordshire. This is a fast-paced role where you will communicate with customers and third parties, manage case progress, resolve queries, and work towards achieving positive outcomes while delivering excellent customer service. Key Responsibilities Handling inbound and outbound telephone calls Responding to email and written enquiries Managing customer accounts and case updates Negotiating suitable arrangements and resolving queries Maintaining accurate records and updating internal systems Reviewing account information and supporting case progression Identifying and escalating complaints where required Achieving individual and team performance targets Desirable Experience Previous call centre, customer service or contact centre experience Experience handling complaints or customer disputes Experience within property, legal, financial or professional services environments This is an excellent opportunity to join a supportive team and develop your career within a professional and growing organisation. We are looking to speak to people with prior call centre/dispute resolution experience and with great verbal and written communication skills. This is an office-based role, so this role is commutable from Welwyn Garden City, Hertford, Ware, Bishops Stortford, Much Hadham, Stevenage, Hoddesdon and Harlow. If this sounds like something of interest, please apply now
Jun 24, 2026
Full time
Do you enjoy speaking with people and building positive relationships? Are you confident handling customer enquiries and finding solutions? Do you thrive in a fast-paced environment where no two days are the same? If so, we are looking for a motivated and customer-focused Call Centre Operative to join our client's growing team in Hertfordshire. This is a fast-paced role where you will communicate with customers and third parties, manage case progress, resolve queries, and work towards achieving positive outcomes while delivering excellent customer service. Key Responsibilities Handling inbound and outbound telephone calls Responding to email and written enquiries Managing customer accounts and case updates Negotiating suitable arrangements and resolving queries Maintaining accurate records and updating internal systems Reviewing account information and supporting case progression Identifying and escalating complaints where required Achieving individual and team performance targets Desirable Experience Previous call centre, customer service or contact centre experience Experience handling complaints or customer disputes Experience within property, legal, financial or professional services environments This is an excellent opportunity to join a supportive team and develop your career within a professional and growing organisation. We are looking to speak to people with prior call centre/dispute resolution experience and with great verbal and written communication skills. This is an office-based role, so this role is commutable from Welwyn Garden City, Hertford, Ware, Bishops Stortford, Much Hadham, Stevenage, Hoddesdon and Harlow. If this sounds like something of interest, please apply now
GlobalData UK Ltd
Associate Principal, Customer Success
GlobalData UK Ltd City, London
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 24, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
KD Recruitment Limited
Temporary Customer Services Advisor
KD Recruitment Limited Malton, Yorkshire
Are you looking for a temporary Customer Services Advisor job in the Malton area where you can use your confident telephone manner, customer service skills and attention to detail?Would you like to work for a well-established business where you will be speaking to existing and previous customers, helping to gather feedback, update records and identify future opportunities? We are recruiting for a t click apply for full job details
Jun 24, 2026
Seasonal
Are you looking for a temporary Customer Services Advisor job in the Malton area where you can use your confident telephone manner, customer service skills and attention to detail?Would you like to work for a well-established business where you will be speaking to existing and previous customers, helping to gather feedback, update records and identify future opportunities? We are recruiting for a t click apply for full job details
BDO UK
SSC Associate - KYC Quality Assurance
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Kings Permanent Recruitment Ltd
Property Manager
Kings Permanent Recruitment Ltd
Property Manager This has to be one of the best paid Senior Property Managers positions available in Essex. Basic salary 35,000 Working from 9.00am to 6.00pm Monday to Friday. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary 35,000. Working from 9.00am to 6.00pm Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jun 24, 2026
Full time
Property Manager This has to be one of the best paid Senior Property Managers positions available in Essex. Basic salary 35,000 Working from 9.00am to 6.00pm Monday to Friday. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary 35,000. Working from 9.00am to 6.00pm Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

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