60 jobs found

Customer Service Advisor Customer Service Advisor - Temporary Role (6 Months) We're currently recruiting for Customer Service Advisors to support a high-profile project assisting retired employees with accessing their benefits. Key DetailsLocation: Waterside (5 days onsite - non-negotiable) Start Date: ASAP (target 15th June 2026) Contract Length: 6 months (potential to extend) Working Hours: Monday to Friday, 9am - 5pm Pay Rate: PAYE: £15.15 basic / £17.43 (premium rate) Umbrella: £20 per hour Role Overview You'll be handling inbound calls from retired employees who need help resetting passwords and accessing services such as pensions, holiday benefits, and staff travel.Call volume: 50-100 calls per day Average call time: Around 10 minutes Full training will be provided This is a key support role during a period of increased demand, with call volumes rising significantly. What We're Looking ForAt least 1 year of customer service experience (phone or face-to-face) Good communication and problem-solving skills Basic IT skills (Teams, Outlook, general systems) Ability to learn new systems quickly Important Information Candidates must be available immediately You'll need to pass a DBS check and complete compliance quickly Ideally located within a reasonable commute to Waterside

Kickstart your career with one of the UK s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you! Salary - £26,520 Location Dearne Valley Office, Adwick Park, Rotherham S63 5NA Permanent role contracted to 40 hours paid production scheduled between 8am-7pm Monday to Friday, Saturday/Sunday 9am-5:30pm. Full time training & support provided. What s in it for you: Access to a range of employee benefits Annual leave starting at 28 days/annum (pro-rata) A vibrant office-based role with a great team Onsite canteen. Free onsite parking. Referral programme refer friends or family to work with Concentrix & earn up to £600 per referral! Key Responsibilities: Manage customer enquiries through to resolution with a strong focus on service quality and satisfaction. Act as a main point of contact for customer cases, liaising with internal teams and specialist functions as required. Support customers with technical queries, troubleshooting, and escalation of more complex issues. Follow internal processes and policies to ensure accurate and efficient case handling. Maintain strong knowledge of products, systems, and services to deliver effective support. Skills to succeed: Experience in delivering exceptional customer service, ideally within a contact centre or complaints-handling environment Strong organisational skills and the ability to manage tasks in a fast-paced, deadline-driven environment Competence in English and Mathematics: A minimum standard of proficiency in English and maths, equivalent to at least a basic secondary education level (e.g. GCSE Grade 4 (C) or equivalent). This includes the ability to communicate effectively in written & spoken English and to demonstrate basic numeracy skills Expert objection handling negotiation and interpersonal skills What are you waiting for? - Apply now - we can't wait to welcome you! Concentrix is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Customer Service Newcastle - onsite 6 months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data/information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience/contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. £15.54 per hour | Newcastle Based NE27 0by onsite | 6 months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to (see below) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for 3 full time Housing Move On & Floating Support Advisors to make a real difference. In this role you will provide tailored support to individuals and families to reduce their reliance on temporary accommodation, and where possible, prevent the need for it altogether. The role focuses on empowering customers into tenancies in both the private and social rented housing sectors, and offer tenancy sustainment support after move-on to promote long-term stability This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Housing & Benefits Advisors, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 05/07/2026 Interview Date: 17/07/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. HR Advisor Apprentice Skills: HR, Employee Relations, HRIS, MS Office, Communication, Compliance, CIPD Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As an HR Advisor Apprentice, you will support the delivery of a professional and customer-focused HR service while developing your knowledge through a structured apprenticeship programme. You will work closely with HR colleagues and business stakeholders to provide guidance on HR policies, support employee relations matters, and contribute to key people processes across the employee lifecycle. This role will develop you into a confident and capable HR Advisor within a dynamic and collaborative environment. Key responsibilities include: Providing first-line HR advice and guidance to managers and employees Supporting employee relations cases including absence, disciplinary and grievance processes Assisting with recruitment, onboarding, and HR administration activities Maintaining accurate HR records and ensuring compliance with company policies and employment legislation Supporting HR projects and continuous improvement initiatives Building strong relationships with stakeholders across the business Completing apprenticeship learning and applying knowledge in a practical setting What You'll Bring Essential Strong interest in developing a career in Human Resources Excellent communication and interpersonal skills Ability to build relationships and work effectively with stakeholders Strong organisational skills with attention to detail Proactive attitude and willingness to learn Ability to handle confidential information with discretion Desirable Previous experience in an administrative or customer-facing role Basic understanding of HR processes or employment practices Awareness of HR systems or databases Interest in or working towards a CIPD level 5 qualification

Are you ready to take your career to new heights? Start date: Various from 5th Oct 2026 Location: Natwest Bank. Birmingham City Centre - office based training and grad bay (7 weeks). Hybrid once you have completed training and successfully passed grad bay Great public transport links! Salary: £13.45 p/h, £27,976.00 p/a Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Training Duration: 3 weeks training onsite, 4 weeks grad bay onsite Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that after successful completion of the o n line assessment, you will be contacted to complete a face to face interview via teams Description of the Job Provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Associate We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation-

Dive Into a Career That Makes a Splash - Join United Utilities. Are you a people-focused individual with strong communication and listening skills, empathy, and a willingness to learn? Would you enjoy helping customers with billing queries, explaining payment plans, and supporting office admin in a fast-paced environment? United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for dedicated and customer-focused individuals to join their Billing department in Whitehaven. About the Role We're looking for people-focused team members to support our customers with billing queries, payment plans, and general enquiries. You'll be the first point of contact, handling calls, emails, and office admin. What You'll Be Doing Serve as the first point of contact for customers, providing friendly and professional support via phone and email. Handle customer queries and resolve issues related to billing, payments, and account inconsistencies. Investigate complex billing concerns and escalate complaints to the appropriate teams when necessary. Clearly explain available payment plans and assist customers in selecting and setting up suitable options. Perform general administrative tasks to support smooth office operations. Manage incoming communications efficiently, ensuring timely responses and follow-ups. Collaborate with internal departments to ensure customer issues are resolved effectively and in line with company standards. What We're Looking For Empathy & Sensitivity - Ability to understand and respond to customer concerns with care and professionalism. Integrity - Handle sensitive information and complaints with honesty and good judgement. Communication Skills - Clear, confident, and respectful communication across all channels. Listening Skills - Attentive and patient when dealing with customer concerns. Administrative Competence - Basic office admin skills including email handling, data entry, and document management. Willingness to Learn - Open to feedback and continuous improvement. Positive Attitude - A proactive and solution-focused approach to customer service. What You Need to Know Hourly Rate- £13.95 PAYE, paid weekly one week in arrears Location: N Shore Rd, Whitehaven CA28 7XY (on site full-time) Start date: 20/07/2026 Assignment type: 12-month temporary contract through Reed Talent Solutions, as United Utilities trusted recruitment partner. What Shifts Might You Have Full-time 37 hours per week 4-week rolling rota Choose from two rota styles to suit your lifestyle: Option 1 - Standard: Week 1: Mon-Fri 9-5 Week 2: Mon-Fri 10-6 + Sat 8-4 (with a rest day) Week 3: Mon-Fri 12-8 Week 4: Mon-Fri 8-4 Option 2 - Shorter Fridays & 2 Saturdays: Week 1: Mon-Thu 8-5, Fri 8-12 Week 2: Mon-Fri 9-6 + Sat 10-2 (with a rest day) Week 3: Mon-Thu 9-6, Fri 9-1 Week 4: Mon-Fri 11-8 + Sat 11-3 (with a rest day) Full Training Provided 8 weeks of paid training Monday to Friday, 9am-5pm Supportive mentoring and buddying throughout What Are the Benefits of the Role Free on-site parking for all employees. Modern office facilities, including refreshments and working spaces. What's the Next Steps? Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, onsite interview with United Utilities, and pre-employment vetting via Reed ahead of your start date Save water, save money. Cut your water and energy bills - search United Utilities Save Water for tips.

Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site.

Customer Service Advisor - Temporary Role (6 Months)We're currently recruiting for Customer Service Advisors to support a high-profile project assisting retired employees with accessing their benefits.Key DetailsLocation: Waterside (5 days onsite - non-negotiable)Start Date: ASAP (target 15th June 2026)Contract Length: 6 months (potential to extend)Working Hours: Monday to Friday, 9am - 5pm Pay Rate: PAYE: £15.15 basic / £17.43 (premium rate) Umbrella: £20 per hourRole Overview You'll be handling inbound calls from retired employees who need help resetting passwords and accessing services such as pensions, holiday benefits, and staff travel.Call volume: 50-100 calls per dayAverage call time: Around 10 minutesFull training will be providedThis is a key support role during a period of increased demand, with call volumes rising significantly.What We're Looking ForAt least 1 year of customer service experience (phone or face-to-face)Good communication and problem-solving skillsBasic IT skills (Teams, Outlook, general systems)Ability to learn new systems quicklyImportant InformationCandidates must be available immediatelyYou'll need to pass a DBS check and complete compliance quicklyIdeally located within a reasonable commute to Waterside Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Rewards and Benefits on offer: You will only be working Monday to Friday, and from the hours of 09:00 - 19:00 . Though only 8-hour shifts. You will also be required to work every other Saturday, from 09:00 - 13:00. A permanent contract from day one. Working with a friendly customer base. Superb team culture - everyone is very friendly, warm, and welcoming. An excellent training programme for the first 4 weeks. Option for hybrid working, following successful completion of probation/training period. Newcastle based offices. Car Parking facilities onsite. 25 days holidays + bank holidays increasing to 28 after 5 years Cycle to work scheme Free Flu Jabs around flu season for those that wish to have them Metro pass season ticket loan EAP - Employee Assistance Programme Company Pension Scheme A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background - ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

Position: Property Lettings Membership Advisor (within property lettings) Salary: 26,775 Contract: Permanent Location: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on that Working Shifts: 9am-5pm Monday to Friday, 37 hours p/w Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 09.30am until 4.30pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts) Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site

Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join our client as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About the Organisation Our client is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through their doors every year. They are committed to employing high quality people who are ambitious to succeed and support their exciting plans for the future, whilst delivering an outstanding service for their customers. They understand that their employees are their most important asset when it comes to providing the best service possible to their customers. They therefore operate with a one team mentality, to enable them to do the right thing and ultimately be the best in what they do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help our client build the future of people management at one of the UK's fastest-growing airports. REF-

Job Title: Warehouse Assistant/Driver Job Type: Permanent Location: Poole, Dorset Hours: 40 hours per week Monday Friday, 07 00 Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Warehouse Assistant/Driver to support the busy team at our branch in Poole. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. About the role: As our Warehouse Assistant/Driver you will support and manage our local customer base, ensuring that the onsite vending machines are fully stocked and maintained. The role will require you to commute to multiple sites, where you will be able to build strong relationships with our customers and develop your product knowledge. A vehicle will be provided during working hours. A typical working day will see you starting at our branch, picking and counting the relevant stock (PPE, tools, consumables, etc), and then driving out to multiple customer sites to replenish vending machine and consignment stock. Some deliveries will be weekly, others bi-weekly or even monthly. We are looking for enthusiastic applicants who are driven to learn new skills, and are willing and comfortable to travel and work on site. On-the-job training and job shadowing will be provided, along with opportunities for career progression. What we re looking for in our Warehouse Assistant/Driver: Valid UK driving license essential Basic computer skills Good team player Good communication skills Experience of working in a similar warehouse environment would be beneficial What you ll get in return: From 23 days annual leave (plus public/bank holidays) Life assurance cover (x2 salary) Invitation to healthcare schemes Company pension scheme Wellness programmes Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Talent Acquisition Advisor Face to face interview either in-person or Microsoft Teams Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)

About the Role Are you an established Service Advisor looking for a new opportunity? Porsche Centre Tewkesbury have an exciting opportunity to join our team working alongside one of the world's most iconic brands. You will be a dynamic, customer focused individual who prides themselves on delivering the very best customer experience every time. This role attracts an OTE of 42,000 and has a terrific benefits package. Our customers are as passionate about the brand as we are, so if you have the experience and enthusiasm to take on a new challenge, we would be interested to hear from you. Our busy Aftersales team would like to recruit an ambitious, and pro-active Service Advisor to join our growing team. This is a fantastic opportunity to join an exciting brand and assist our customers who are passionate about their cars. No two days will be the same, so we need someone who is adaptable and confident in their approach. Job Opportunity Providing our customers with first-class customer service and taking care of all their servicing and repair needs. Overseeing repairs and maintenance of customers cars whilst providing the very best communication. You will be working closely with the Workshop Controller to ensure all work is completed on time and to the agreed schedule. Essential Skills Previous experience in a Service Advisor role is essential for this role. We are looking for an established Service Advisor with a proven track record in delivering excellent customer service, along with the skills and passion to deliver an outstanding and personalised service every time. You will also have high energy and a positive attitude, plus outstanding listening, and communication skills. It is important be well organised and able to handle working in a busy but fun environment. This role will require you to be highly professional, presentable and have the ability to give the best advice on our products and services Please note that a full UK Driving Licence is required for this role. Benefits Bonus scheme Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking

ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Title: Customer Service Advisor Salary: £13.50 per hour Location: Sittingbourne, Kent Contract: 12 Months Hours: Monday - Friday, 37.5 hours Be the Voice that Makes a Difference Are you a detail-oriented professional with a passion for delivering top-tier support? We are looking for a Customer Service Advisor to join our team in Sittingbourne. In this office-based role, you will be the backbone of our order processing operations, ensuring our customers receive the high-quality service they expect. The Perks: Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications. Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station. Flexible working: Option to work from home one day per week once trained. Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants. Travel: Free on-site parking for all staff. Responsibilities: Order Management: Process daily customer and sample orders received via various methods in a timely and accurate manner. Customer Support: Act as a key point of contact for hospitals, wholesalers, retailers, and patients. Problem Solving: Efficiently resolve queries and escalate issues when necessary, always maintaining a balance of empathy and business focus Collaboration: Work closely with internal colleagues and warehouse/delivery partners to provide real-time order updates. Relationship Building: Work with dedicated accounts to build strong, knowledgeable partnerships and track orders from warehouse to delivery. Quality Control: Monitor shelf life requirements and proactively notify customers of any out-of-stock situations. Your Essential Skills: Empathetic nature: You are patient, understanding, and genuinely care about improving the lives of others. Communication expert: You possess a professional telephone manner and clear written communication skills. IT proficient: Comfortable navigating databases and picking up new systems quickly. Customer-centric: Previous experience in a busy customer service environment is essential. Ready to start making a difference? Apply today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.

CUSTOMER SERVICE ADVISOR HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client s dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS

Mortgage Advisor Full-Time Hybrid Working OTE £50,000 Basic Salary £28,000-£35,000 (dependent on CeMAP qualification) Manchester City Centre Benefits Package Up to 25 days' annual leave plus bank holidays Your birthday off every year Healthcare cash plan Contributory pension scheme (matched up to 5%) Cycle to work scheme Life assurance Long service awards Modern city centre offices with step-free access Hybrid working available after probation (minimum 3 days onsite per week) The Opportunity Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you. Key Responsibilities for the Mortgage Advisor include: Manage inbound leads across multiple channels Deliver outstanding customer service by evaluating customer needs and recommending tailored solutions Ensure full compliance with regulatory and ethical standards (SMCR) Adhere to internal policies and procedures Meet and exceed service levels and performance targets Work in line with responsible lending and underwriting policies What We're Looking For in our Mortgage Advisor: Essential: Full or part CeMAP qualification (training packages available while on induction) Minimum 12 months' experience in an advised sales role Proven ability to meet objectives in a fast-paced setting Availability to work onsite in Manchester at least 3 days per week Desirable: Excellent customer service and communication skills Strong decision-making abilities Demonstrated success in meeting performance targets Inclusive Culture This employer is committed to equality, diversity, and inclusion. All applicants are treated with fairness and respect, and hiring decisions are based solely on merit. Reasonable adjustments are available throughout the recruitment process-please reach out if you require support. Ready to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment.

Title: Technical Security Advisor Department: Procode IT Location: Hybrid - Commutable distance of our Chandlers Ford Office Salary: Circa £60k + Discretionary Bonus Scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role Do you have an interest in emerging technologies, particularly AI, and how to secure them? Are you comfortable advising stakeholders across IT, engineering, and the wider business? If so, this could be the role for you! About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience . Trusted by millions of households and major industry partners, our innovative platforms and energy data management solutions support a smarter, more sustainable future. Our passionate team of problem solvers is committed to building technology that truly makes a difference, and our promise is to put customers at the heart of everything we do. What does this role involve? As a Technical Security Advisor, you'll sit at the centre of delivery , working alongside the business teams to make sure everything we design, build, and adopt is secure by default. You'll review solutions before they go live, challenge where needed, and give clear approval where standards are met. You'll shape how we think about security , defining standards, improving controls, and making sure documentation is practical, relevant, and used. A big part of the role is understanding risk. You'll identify where we're exposed, work with teams to fix it in a pragmatic way, and track how well those controls are actually working over time . You'll also support accreditation and ensure anything new , whether it's software, infrastructure, or platforms , meets the right level of assurance before it's introduced. As the organisation evolves, so will the technology. You'll help us stay ahead, particularly when it comes to AI and automation. That means making sure AI tools and bots are designed securely, protecting against risks like data leakage, misuse, and unauthorised access, and putting the right guardrails in place so teams can use them safely and confidently. Who are we looking for? We're looking for someone who understands security in the real world , someone who can balance risk with delivery and give clear, practical advice that teams can act on. You'll already have experience in a technical security, assurance, or architecture role, with a solid grasp of how to secure modern environments across applications, infrastructure, and cloud. You're comfortable reviewing designs, challenging decisions, and signing off when things meet the right standard. You know how to turn complex security concepts into straightforward guidance, and you build trust with stakeholders by being clear, pragmatic, and collaborative. You're someone people come to for advice , not just because of what you know, but how you work. You'll also be curious about what's next. Whether it's AI, new tooling, or evolving threats, you keep up to date and think about how to apply that knowledge in a way that genuinely improves security, not just adds complexity. Most importantly, you're proactive. You spot gaps, suggest better ways of doing things, and take ownership of improving how security is embedded across the organisation. To be successful in this role you will be required to pass an enhanced security vetting process. B enefits - available from day one ! Bonus Scheme, made up of personal and company elements. Career progression, we're an expanding organisation . 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5% . Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities . The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. We offer an EV car scheme. Qualifying terms and conditions apply . A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service . Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Call Centre Advisor - Part Time Bradford 6 month Contract, starting 3rd August Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 3rd August start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 3rd August. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. Please consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.