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Field Sales Representative
Virgin Media O2 Prescot, Merseyside
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Jun 25, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Field Sales Representative
Virgin Media O2 Newark, Nottinghamshire
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Jun 25, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Sanderson Recruitment Plc
Sales Development Representative (B2B) - Hybrid
Sanderson Recruitment Plc Bristol, Somerset
Sales Development Representative (SDR) Location: Bristol (Hybrid) Salary: £28,000 - £30,000 plus uncapped commission (£55000 - £60000 OTE) About the role Our client, a growing technology services provider operating in a fast-paced sales environment, are looking for an SDR to drive new business pipeline across mid-market organisations. You will focus on outbound prospecting, engaging decision makers, and generating qualified meetings aligned to defined sales targets. This is a hands-on, high-activity role using CRM systems, outbound tools, and sales data platforms in a structured, target-driven environment. Key responsibilities Generate new business opportunities through high-volume outbound calls and email outreach Identify and qualify prospects aligned to Ideal Customer Profiles and target sectors Book and manage qualified sales meetings for Account Managers Maintain accurate records using CRM systems and pipeline tracking tools Drive attendance to webinars, events, and campaigns to support pipeline growth Build early-stage relationships with IT leaders and business stakeholders Develop understanding of technology services and client challenges Apply structured qualification using BANT or equivalent frameworks Collaborate with internal teams to ensure smooth handover of opportunities Track activity metrics and deliver against daily, weekly, and monthly KPIs Skills and experience Experience in a Sales Development Representative or outbound sales role Proven ability to generate pipeline through cold outreach and prospecting Confidence engaging senior stakeholders across technical and non-technical audiences Strong use of CRM platforms and sales engagement tools Clear communication and ability to translate technical concepts into plain language Resilience and consistency in a target-driven sales environment Strong questioning and listening skills to identify customer needs Ability to manage time and prioritise high-volume outbound activity Interest in technology and emerging digital solutions Commercial awareness and focus on conversion and pipeline quality Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 25, 2026
Full time
Sales Development Representative (SDR) Location: Bristol (Hybrid) Salary: £28,000 - £30,000 plus uncapped commission (£55000 - £60000 OTE) About the role Our client, a growing technology services provider operating in a fast-paced sales environment, are looking for an SDR to drive new business pipeline across mid-market organisations. You will focus on outbound prospecting, engaging decision makers, and generating qualified meetings aligned to defined sales targets. This is a hands-on, high-activity role using CRM systems, outbound tools, and sales data platforms in a structured, target-driven environment. Key responsibilities Generate new business opportunities through high-volume outbound calls and email outreach Identify and qualify prospects aligned to Ideal Customer Profiles and target sectors Book and manage qualified sales meetings for Account Managers Maintain accurate records using CRM systems and pipeline tracking tools Drive attendance to webinars, events, and campaigns to support pipeline growth Build early-stage relationships with IT leaders and business stakeholders Develop understanding of technology services and client challenges Apply structured qualification using BANT or equivalent frameworks Collaborate with internal teams to ensure smooth handover of opportunities Track activity metrics and deliver against daily, weekly, and monthly KPIs Skills and experience Experience in a Sales Development Representative or outbound sales role Proven ability to generate pipeline through cold outreach and prospecting Confidence engaging senior stakeholders across technical and non-technical audiences Strong use of CRM platforms and sales engagement tools Clear communication and ability to translate technical concepts into plain language Resilience and consistency in a target-driven sales environment Strong questioning and listening skills to identify customer needs Ability to manage time and prioritise high-volume outbound activity Interest in technology and emerging digital solutions Commercial awareness and focus on conversion and pipeline quality Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Interaction Recruitment
Area Sales Manager
Interaction Recruitment
Area Sales Manager HGV / Commercial Vehicle Sales North East England £40,000 £55,000 Basic Salary (DOE) + Bonus + Company Car Commercial Vehicle Industry Our client is a leading supplier of commercial vehicles and is looking to appoint an experienced Area Sales Manager to cover the North East of England . This is an excellent opportunity for a driven sales professional with previous experience selling HGVs, trucks or other commercial vehicles . This is a field-based role focused on developing new business opportunities while also managing and growing existing customer accounts. The Role Developing new business opportunities across the North East region. Building and maintaining strong relationships with fleet operators and commercial customers. Managing and growing an existing customer base. Identifying opportunities to increase market share and revenue. Producing quotations and negotiating sales agreements. Working closely with internal departments to ensure excellent customer service. Maintaining a strong pipeline of opportunities and delivering against sales targets. Representing the business professionally within the commercial vehicle sector. The Candidate We are keen to speak with candidates who have: Proven experience in a field sales or business development role Previous experience selling HGVs, trucks, trailers or commercial vehicles . A strong track record of winning new business and managing key accounts. Excellent relationship-building and negotiation skills. A self-motivated and proactive approach. The ability to manage a territory effectively and work autonomously. A full UK driving licence. Previous experience in a similar role such as Sales Manager Business Development Manager Sales Executive Sales Representative Territory Manager Field Sales National Sales Package Basic salary of £40,000 £55,000 (depending on experience). Attractive bonus/commission structure. Company car. Pension scheme. Ongoing training and development. Opportunity to join a well-established and growing business. If you have a background in commercial vehicle sales and are looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion. For any further information, please contact Shannon Clough at Interaction Recruitment Leeds using (phone number removed) / (url removed)
Jun 25, 2026
Full time
Area Sales Manager HGV / Commercial Vehicle Sales North East England £40,000 £55,000 Basic Salary (DOE) + Bonus + Company Car Commercial Vehicle Industry Our client is a leading supplier of commercial vehicles and is looking to appoint an experienced Area Sales Manager to cover the North East of England . This is an excellent opportunity for a driven sales professional with previous experience selling HGVs, trucks or other commercial vehicles . This is a field-based role focused on developing new business opportunities while also managing and growing existing customer accounts. The Role Developing new business opportunities across the North East region. Building and maintaining strong relationships with fleet operators and commercial customers. Managing and growing an existing customer base. Identifying opportunities to increase market share and revenue. Producing quotations and negotiating sales agreements. Working closely with internal departments to ensure excellent customer service. Maintaining a strong pipeline of opportunities and delivering against sales targets. Representing the business professionally within the commercial vehicle sector. The Candidate We are keen to speak with candidates who have: Proven experience in a field sales or business development role Previous experience selling HGVs, trucks, trailers or commercial vehicles . A strong track record of winning new business and managing key accounts. Excellent relationship-building and negotiation skills. A self-motivated and proactive approach. The ability to manage a territory effectively and work autonomously. A full UK driving licence. Previous experience in a similar role such as Sales Manager Business Development Manager Sales Executive Sales Representative Territory Manager Field Sales National Sales Package Basic salary of £40,000 £55,000 (depending on experience). Attractive bonus/commission structure. Company car. Pension scheme. Ongoing training and development. Opportunity to join a well-established and growing business. If you have a background in commercial vehicle sales and are looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion. For any further information, please contact Shannon Clough at Interaction Recruitment Leeds using (phone number removed) / (url removed)
Get Staffed Online Recruitment Limited
Conference and Events Assistant
Get Staffed Online Recruitment Limited
Conference and Events Assistant Salary: £27,132 p.a. Location: Hybrid Working Remote / London Contract Type: Full-Time, Permanent Please note that the closing date is subject to change, depending on the success of the recruitment process. About the Role In this exciting and varied role, you will play a key part in delivering the College s education and events strategy. With over 70 events each year, ranging from online learning sessions to major conferences, you will be at the heart of ensuring delegates, speakers and partners have an outstanding experience. You will become an expert in our client s event processes and systems, supporting smooth operations from first enquiry through to post event reporting. This is a fantastic opportunity for someone looking to develop their career in events, with hands on experience across administration, logistics, customer service and marketing. Key tasks and responsibilities include (but are not limited to): First point of contact for event delegates, handling queries by email and phone with professionalism and warmth. Assist with day to day administration and preparation of event materials such as sign in sheets, name badges and speaker bios. Support venue research and sourcing and maintain organised team filing systems. Attend and support events, online and in person, including set up, registration, delegate support and pack down. Help promote events through email campaigns, website updates, social media and external event listings. About You You bring a strong interest in event management, paired with excellent written and verbal communication skills and a confident, customer focused approach. Highly organised and able to prioritise, multitask and work independently in a busy environment, you also demonstrate solid IT capability, including MS Office and working with databases. Your proactive, solutions driven mindset, attention to detail and willingness to travel occasionally make you well suited to supporting a wide range of event activities. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday. One additional paid day of leave for the purpose of celebrating your birthday. Healthcare support through Benenden Health. Up to 12% Pension contribution. Hybrid and flexible working. Wellbeing hour once a week. Cycle to work and employee discounts schemes. Training and development opportunities. Access to Mental Health First Aiders and Employee Assistance Programmes. About the College Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of Anaesthesia, Intensive Care and Pain Medicine. Equality, diversity and inclusion is an integral part of their culture so it is important to them that this is reflected in everything that they do. They welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports and celebrates their differences. Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please. How to Apply Along with a copy of your CV, please provide a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them. If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 28th of June.
Jun 25, 2026
Full time
Conference and Events Assistant Salary: £27,132 p.a. Location: Hybrid Working Remote / London Contract Type: Full-Time, Permanent Please note that the closing date is subject to change, depending on the success of the recruitment process. About the Role In this exciting and varied role, you will play a key part in delivering the College s education and events strategy. With over 70 events each year, ranging from online learning sessions to major conferences, you will be at the heart of ensuring delegates, speakers and partners have an outstanding experience. You will become an expert in our client s event processes and systems, supporting smooth operations from first enquiry through to post event reporting. This is a fantastic opportunity for someone looking to develop their career in events, with hands on experience across administration, logistics, customer service and marketing. Key tasks and responsibilities include (but are not limited to): First point of contact for event delegates, handling queries by email and phone with professionalism and warmth. Assist with day to day administration and preparation of event materials such as sign in sheets, name badges and speaker bios. Support venue research and sourcing and maintain organised team filing systems. Attend and support events, online and in person, including set up, registration, delegate support and pack down. Help promote events through email campaigns, website updates, social media and external event listings. About You You bring a strong interest in event management, paired with excellent written and verbal communication skills and a confident, customer focused approach. Highly organised and able to prioritise, multitask and work independently in a busy environment, you also demonstrate solid IT capability, including MS Office and working with databases. Your proactive, solutions driven mindset, attention to detail and willingness to travel occasionally make you well suited to supporting a wide range of event activities. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday. One additional paid day of leave for the purpose of celebrating your birthday. Healthcare support through Benenden Health. Up to 12% Pension contribution. Hybrid and flexible working. Wellbeing hour once a week. Cycle to work and employee discounts schemes. Training and development opportunities. Access to Mental Health First Aiders and Employee Assistance Programmes. About the College Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of Anaesthesia, Intensive Care and Pain Medicine. Equality, diversity and inclusion is an integral part of their culture so it is important to them that this is reflected in everything that they do. They welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports and celebrates their differences. Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please. How to Apply Along with a copy of your CV, please provide a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them. If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 28th of June.
Reimin Reid Recruitment Limited
Enterprise Success Manager - Construction SAAS
Reimin Reid Recruitment Limited Bloomsbury, Shropshire
IT Sales: Enterprise Customer Success Manager Construction SAAS Platform Location: UK Wide Salary: £70k-£80k BASIC, up to 20% BONUS + Excellent Benefits Ref: (phone number removed) Role: We are partnering with a leading construction software provider experiencing significant growth through both organic expansion and strategic acquisitions. They are now looking to hire an Enterprise Customer Success Manager to build and strengthen relationships with key customers including Tier 1 contractors and property/residential developers. This is not a typical customer success role dealing with churn/retention, implementation or onboarding. In this role you ll engage with senior stakeholders and executive leadership teams helping customers maximise value from their technology investment while supporting digital transformation and compliance initiatives. Ideally, candidates will have worked for a Tier 1 contractor, consultancy, developer or housing association in a digital construction/delivery or information management capacity with a strong understanding and experience of the Golden Thread and Building Safety Act. You must have the ability to act as a trusted advisor and drive strategic customer outcomes as opposed to have just dealt at a project or operational level. This is a great opportunity to join a market-leading construction software vendor in high-growth phase where you can work with some of the UK s most influential construction organisations. Excellent salary, bonus and career progression opportunities on offer. Required: Proven track record working on strategic projects/implementing new systems Digital construction and BIM experience Knowledge and understanding of The Golden Thread and Building Safety Act Ability to influence senior stakeholders at a strategic level Minimum of 7+ years construction industry experience Beneficial: Active member of associated networking groups Experience working for another software vendor To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Jun 25, 2026
Full time
IT Sales: Enterprise Customer Success Manager Construction SAAS Platform Location: UK Wide Salary: £70k-£80k BASIC, up to 20% BONUS + Excellent Benefits Ref: (phone number removed) Role: We are partnering with a leading construction software provider experiencing significant growth through both organic expansion and strategic acquisitions. They are now looking to hire an Enterprise Customer Success Manager to build and strengthen relationships with key customers including Tier 1 contractors and property/residential developers. This is not a typical customer success role dealing with churn/retention, implementation or onboarding. In this role you ll engage with senior stakeholders and executive leadership teams helping customers maximise value from their technology investment while supporting digital transformation and compliance initiatives. Ideally, candidates will have worked for a Tier 1 contractor, consultancy, developer or housing association in a digital construction/delivery or information management capacity with a strong understanding and experience of the Golden Thread and Building Safety Act. You must have the ability to act as a trusted advisor and drive strategic customer outcomes as opposed to have just dealt at a project or operational level. This is a great opportunity to join a market-leading construction software vendor in high-growth phase where you can work with some of the UK s most influential construction organisations. Excellent salary, bonus and career progression opportunities on offer. Required: Proven track record working on strategic projects/implementing new systems Digital construction and BIM experience Knowledge and understanding of The Golden Thread and Building Safety Act Ability to influence senior stakeholders at a strategic level Minimum of 7+ years construction industry experience Beneficial: Active member of associated networking groups Experience working for another software vendor To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Get Recruited (UK) Ltd
Trainee Sales Development Representative German Speaking
Get Recruited (UK) Ltd City, London
TRAINEE SALES DEVELOPMENT REPRESENTATIVE - GERMAN SPEAKING LONDON - HYBRID WORKING UP TO 45,000 + UNCAPPED COMMISSION + EXCELLENT CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a fast-growing and innovative software business who are looking to hire a German-speaking Trainee Sales Development Representative. This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into a successful sales career. You'll join a supportive team where you'll learn how to identify business opportunities, build relationships with potential customers, and develop the skills needed to progress into more senior sales roles. THE ROLE: Reach out to prospective customers via phone, email, and LinkedIn Learn how to identify new business opportunities Build relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON: Must be fluent in German Previous experience in a customer-facing role such as customer service, retail, hospitality, contact centre, or similar Excellent communication and relationship-building skills Confident speaking with people and building rapport Positive attitude with a willingness to learn and develop Self-motivated, ambitious, and eager to progress Resilient and comfortable working towards targets and goals WHY APPLY? Excellent earning potential with uncapped commission Clear progression opportunities within a growing business Hybrid working environment Supportive team culture with ongoing coaching and mentoring Opportunity to build a successful long-term career in sales By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jun 25, 2026
Full time
TRAINEE SALES DEVELOPMENT REPRESENTATIVE - GERMAN SPEAKING LONDON - HYBRID WORKING UP TO 45,000 + UNCAPPED COMMISSION + EXCELLENT CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a fast-growing and innovative software business who are looking to hire a German-speaking Trainee Sales Development Representative. This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into a successful sales career. You'll join a supportive team where you'll learn how to identify business opportunities, build relationships with potential customers, and develop the skills needed to progress into more senior sales roles. THE ROLE: Reach out to prospective customers via phone, email, and LinkedIn Learn how to identify new business opportunities Build relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON: Must be fluent in German Previous experience in a customer-facing role such as customer service, retail, hospitality, contact centre, or similar Excellent communication and relationship-building skills Confident speaking with people and building rapport Positive attitude with a willingness to learn and develop Self-motivated, ambitious, and eager to progress Resilient and comfortable working towards targets and goals WHY APPLY? Excellent earning potential with uncapped commission Clear progression opportunities within a growing business Hybrid working environment Supportive team culture with ongoing coaching and mentoring Opportunity to build a successful long-term career in sales By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Reimin Reid Recruitment Limited
Sales Executive - SAAS Local Authorities/Highways
Reimin Reid Recruitment Limited City, Manchester
IT Sales: Senior Sales Executive SAAS for Local Authorities/Highways Location: Midlands-North Salary: £50k-£65k BASIC, £100k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This is an excellent opportunity to join a well-established software vendor within the highways and geospatial data space. Our client does not hire often and due to continued growth, they are now seeking a senior sales executive to drive new business growth across the Midlands and North. This is a pure hunter role focused on winning new customers within local authorities, selling a portfolio of SAAS solutions and professional/consultancy services that supports highways, roads, traffic and transport management. The ideal candidate will be energetic, proactive and a collaborative team player with proven new business SAAS and services sales experience into local authorities. It is highly preferred and desirable if you have experience engaging with highways, traffic or transport related departments. In this role you will be given the opportunity to make a significant impact within a growing organisation where your high energy, new business solution sales experience and knowledge of the local government landscape will be put to good use. Required: Proven track record of new business wins High energy, hardworking and collaborative Highways, traffic or transport SAAS/software and services sales experience Sold to multiple stakeholders within local authorities/government Minimum of 5+ years IT sales experience Beneficial: Used to a technical sell A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Jun 25, 2026
Full time
IT Sales: Senior Sales Executive SAAS for Local Authorities/Highways Location: Midlands-North Salary: £50k-£65k BASIC, £100k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This is an excellent opportunity to join a well-established software vendor within the highways and geospatial data space. Our client does not hire often and due to continued growth, they are now seeking a senior sales executive to drive new business growth across the Midlands and North. This is a pure hunter role focused on winning new customers within local authorities, selling a portfolio of SAAS solutions and professional/consultancy services that supports highways, roads, traffic and transport management. The ideal candidate will be energetic, proactive and a collaborative team player with proven new business SAAS and services sales experience into local authorities. It is highly preferred and desirable if you have experience engaging with highways, traffic or transport related departments. In this role you will be given the opportunity to make a significant impact within a growing organisation where your high energy, new business solution sales experience and knowledge of the local government landscape will be put to good use. Required: Proven track record of new business wins High energy, hardworking and collaborative Highways, traffic or transport SAAS/software and services sales experience Sold to multiple stakeholders within local authorities/government Minimum of 5+ years IT sales experience Beneficial: Used to a technical sell A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
The Royal College of Anaesthetists
Lifelong Learning Programme - Product Owner
The Royal College of Anaesthetists
About the Role The purpose of this role is to coordinate the management and continuous improvement of the College s Lifelong Learning Platform (LLP), ensuring it operates effectively for all users. The role provides service desk support, maintains accurate training records, and works closely with internal teams, external stakeholders, and system providers to resolve issues and enhance the platform. Some key responsibilities include (but are not limited to): Providing first- and second-line support to LLP users, resolving queries and system issues Maintaining user accounts, training records, and ensuring data accuracy across systems Liaising with external developers to report faults, track progress, and support system improvements Creating and delivering training materials, guidance, and presentations on LLP usage Coordinating user testing (UAT) and supporting implementation of system updates Monitoring and reporting on service desk activity, identifying trends and improvements Supporting committees and stakeholders, including communications, meetings, and minute taking About You We are seeking a highly organised and proactive professional with experience in customer service or helpdesk environments, ideally within a membership or medical education setting. The successful candidate will have excellent communication skills, with the confidence to engage stakeholders and deliver presentations or workshops. You will provide high-quality administrative and secretarial support, including supporting formal committees and maintaining accurate records. Strong IT and time management skills are essential, along with experience working with learner management systems and service processes. Knowledge of Agile or Waterfall methodologies and medical education frameworks is desirable. A degree or equivalent experience is required. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday 1 additional paid day of leave for the purpose of celebrating your birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences. How to Apply If you believe that you are the right person for this role, please submit your CV and a short statement (up to 500 words) , highlighting three key skills from the job description and how your experience aligns with them by Sunday 12th July . Please note that the closing date is subject to change, depending on the success of the recruitment process. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please.
Jun 25, 2026
Full time
About the Role The purpose of this role is to coordinate the management and continuous improvement of the College s Lifelong Learning Platform (LLP), ensuring it operates effectively for all users. The role provides service desk support, maintains accurate training records, and works closely with internal teams, external stakeholders, and system providers to resolve issues and enhance the platform. Some key responsibilities include (but are not limited to): Providing first- and second-line support to LLP users, resolving queries and system issues Maintaining user accounts, training records, and ensuring data accuracy across systems Liaising with external developers to report faults, track progress, and support system improvements Creating and delivering training materials, guidance, and presentations on LLP usage Coordinating user testing (UAT) and supporting implementation of system updates Monitoring and reporting on service desk activity, identifying trends and improvements Supporting committees and stakeholders, including communications, meetings, and minute taking About You We are seeking a highly organised and proactive professional with experience in customer service or helpdesk environments, ideally within a membership or medical education setting. The successful candidate will have excellent communication skills, with the confidence to engage stakeholders and deliver presentations or workshops. You will provide high-quality administrative and secretarial support, including supporting formal committees and maintaining accurate records. Strong IT and time management skills are essential, along with experience working with learner management systems and service processes. Knowledge of Agile or Waterfall methodologies and medical education frameworks is desirable. A degree or equivalent experience is required. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday 1 additional paid day of leave for the purpose of celebrating your birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences. How to Apply If you believe that you are the right person for this role, please submit your CV and a short statement (up to 500 words) , highlighting three key skills from the job description and how your experience aligns with them by Sunday 12th July . Please note that the closing date is subject to change, depending on the success of the recruitment process. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please.
Jonathan Lee Recruitment Ltd
Acoustics Engineer - NVH
Jonathan Lee Recruitment Ltd Gaydon, Warwickshire
Acoustics Engineer - NVH - Wind Noise Attribute - (phone number removed) - £33.98/hr umbrella rate (Inside IR35) Do you have proven experience in an automotive production plant quality role? Step into an exciting career opportunity as an Acoustics Engineer - Wind Noise Attribute, where your expertise will play a pivotal role in shaping the performance of cutting-edge automotive projects. This role offers the chance to work within a dynamic and innovative environment, collaborating with talented professionals who are passionate about excellence in vehicle engineering. If you're ready to contribute to the quality and customer satisfaction of world-class vehicles, this position is your next step. What You Will Do: - Monitor and minimise the variability of wind noise performance across current production vehicle lines. - Act as an in-plant representative for the wind noise attribute, ensuring customer-centric solutions within the manufacturing environment. - Detect and investigate attribute performance deviations using objective measurement, subjective drives, static assessments, and process checks. - Perform initial root cause analysis and drive resolution of issues with relevant teams. - Collaborate closely with the aeroacoustics team to understand critical attribute characteristics for future products and ongoing quality actions for current vehicles. - Maintain flexibility to work across multiple sites, including Gaydon, Coventry, Solihull, and Halewood. What You Will Bring: - Proven experience in an automotive production plant quality role. - Strong problem-solving skills, with knowledge of methodologies such as Six Sigma, 8D, and Root Cause Analysis. - A full driving licence and the ability to subjectively assess driven attributes. - Hands-on experience with plant attributes such as squeak and rattle, wind noise, water testing, NVH development, and vehicle testing. - Expertise in automotive component development and measurement techniques. Your contributions as an Acoustics Engineer - Wind Noise Attribute will directly impact the company's commitment to delivering vehicles that meet the highest standards of quality and performance. By ensuring consistency in wind noise attributes, you'll help enhance customer satisfaction and maintain the company's reputation for excellence in the automotive industry. Location: This role is primarily based in Gaydon, with the flexibility to work across other sites including Coventry, Solihull, and Halewood. Interested?: If you're ready to take on this exciting challenge and make a lasting impact in the automotive industry, apply now to become an Acoustics Engineer - Wind Noise Attribute. Don't miss the chance to advance your career in an inspiring and forward-thinking environment! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jun 25, 2026
Contractor
Acoustics Engineer - NVH - Wind Noise Attribute - (phone number removed) - £33.98/hr umbrella rate (Inside IR35) Do you have proven experience in an automotive production plant quality role? Step into an exciting career opportunity as an Acoustics Engineer - Wind Noise Attribute, where your expertise will play a pivotal role in shaping the performance of cutting-edge automotive projects. This role offers the chance to work within a dynamic and innovative environment, collaborating with talented professionals who are passionate about excellence in vehicle engineering. If you're ready to contribute to the quality and customer satisfaction of world-class vehicles, this position is your next step. What You Will Do: - Monitor and minimise the variability of wind noise performance across current production vehicle lines. - Act as an in-plant representative for the wind noise attribute, ensuring customer-centric solutions within the manufacturing environment. - Detect and investigate attribute performance deviations using objective measurement, subjective drives, static assessments, and process checks. - Perform initial root cause analysis and drive resolution of issues with relevant teams. - Collaborate closely with the aeroacoustics team to understand critical attribute characteristics for future products and ongoing quality actions for current vehicles. - Maintain flexibility to work across multiple sites, including Gaydon, Coventry, Solihull, and Halewood. What You Will Bring: - Proven experience in an automotive production plant quality role. - Strong problem-solving skills, with knowledge of methodologies such as Six Sigma, 8D, and Root Cause Analysis. - A full driving licence and the ability to subjectively assess driven attributes. - Hands-on experience with plant attributes such as squeak and rattle, wind noise, water testing, NVH development, and vehicle testing. - Expertise in automotive component development and measurement techniques. Your contributions as an Acoustics Engineer - Wind Noise Attribute will directly impact the company's commitment to delivering vehicles that meet the highest standards of quality and performance. By ensuring consistency in wind noise attributes, you'll help enhance customer satisfaction and maintain the company's reputation for excellence in the automotive industry. Location: This role is primarily based in Gaydon, with the flexibility to work across other sites including Coventry, Solihull, and Halewood. Interested?: If you're ready to take on this exciting challenge and make a lasting impact in the automotive industry, apply now to become an Acoustics Engineer - Wind Noise Attribute. Don't miss the chance to advance your career in an inspiring and forward-thinking environment! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Lipton Media
Sales Development Executive
Lipton Media
Sales Development Representative (SDR) £30,000 - £35,000 Base + Uncapped Commission Hybrid London Award winning media events business seeks a highly talented SDR to join their high growth sales team in London. If you are looking to join an ambitious, supportive and high-energy team we are keen to hear from you! Role Overview We are looking for an enthusiastic and motivated Sales Development Representative (SDR) to join our client's sales team working across two flagship brands. This is an ideal opportunity for someone looking to build a career in sales. You will focus on generating new business opportunities through outbound activity including phone calls, emails and LinkedIn outreach. Your main goal will be to identify and qualify potential exhibitors and sponsors, then pass high-quality leads to the wider sales team who will be responsible for closing the deal. Key Responsibilities Make outbound calls and emails to prospective exhibitors and sponsors Generate and qualify new business leads for the sales team Research companies and identify potential commercial opportunities Build and maintain a pipeline of prospects using the CRM system Book meetings and appointments for senior sales team members Work closely with marketing and operations teams to support campaign activity and exhibitor delivery Attend industry events when required to support lead generation and networking Profile Required: Ideally degree educated Confident communicator with a professional and friendly phone manner Comfortable making outbound calls Positive, resilient and self-motivated attitude Eager to learn and develop a career in sales Strong appetite to work towards targets and KPIs Team player with a collaborative approach Previous customer service, telesales or sales experience is desirable but not essential Interest in events Target driven individual Growth mindset Self-motivated L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 25, 2026
Full time
Sales Development Representative (SDR) £30,000 - £35,000 Base + Uncapped Commission Hybrid London Award winning media events business seeks a highly talented SDR to join their high growth sales team in London. If you are looking to join an ambitious, supportive and high-energy team we are keen to hear from you! Role Overview We are looking for an enthusiastic and motivated Sales Development Representative (SDR) to join our client's sales team working across two flagship brands. This is an ideal opportunity for someone looking to build a career in sales. You will focus on generating new business opportunities through outbound activity including phone calls, emails and LinkedIn outreach. Your main goal will be to identify and qualify potential exhibitors and sponsors, then pass high-quality leads to the wider sales team who will be responsible for closing the deal. Key Responsibilities Make outbound calls and emails to prospective exhibitors and sponsors Generate and qualify new business leads for the sales team Research companies and identify potential commercial opportunities Build and maintain a pipeline of prospects using the CRM system Book meetings and appointments for senior sales team members Work closely with marketing and operations teams to support campaign activity and exhibitor delivery Attend industry events when required to support lead generation and networking Profile Required: Ideally degree educated Confident communicator with a professional and friendly phone manner Comfortable making outbound calls Positive, resilient and self-motivated attitude Eager to learn and develop a career in sales Strong appetite to work towards targets and KPIs Team player with a collaborative approach Previous customer service, telesales or sales experience is desirable but not essential Interest in events Target driven individual Growth mindset Self-motivated L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mulberry Schools Trust
Receptionist/Administrator
Mulberry Schools Trust Tower Hamlets, London
Receptionist/Administrator at Mulberry UTC - 1 year fixed term Maternity Cover Start Date: 1st September 2026 Salary: SC4 (7-10) £29,752-£31,057 pro rata Working Arrangement: Term Time Only (42 weeks) + 2 weeks 8am-4pm Hours : 35 hours per week Mulberry UTC is part of the Mulberry Schools Trust and has gone from strength to strength since opening in September 2017. The school is now significantly over-subscribed and we are in the process of expanding the curriculum and planning for further future growth. We are looking for an experienced Receptionist/Administrator who will provide an effective clerical and reception service to Mulberry UTC staff, students and visitors. The successful candidate will have: experience of working effectively in an administration setting, preferably within a school excellent communication skills, both verbal and written the ability to provide first class customer service experience of using a range of administrative packages effectively and efficiently strong organisational skills the ability to work successfully in a busy office environment We offer a supportive staff team, a state of the art building, opportunities for career progression and students who are genuinely interested, engaged and highly motivated. We recognise and value continued professional development and a wide range of training opportunities will be made available to you throughout your career with us. Located in Bow, in the heart of east London, we value the skills and talents of all members of our diverse school community. We believe it is a privilege to be able to make a real difference to the life chances of the young people we serve. We are looking for someone who can bring out the best in every learner, regardless of their circumstances. We are passionate about the importance of academic, technical and vocational learning. Our students excel in their GCSE, A-level, technical and vocational courses because of the great teaching and support they receive from our excellent staff team. Our state-of-the-art building provides students access to world-class equipment and facilities. Bringing Down Barriers to Success We are proud to inspire our students through diverse and representative teams and welcome applications from all parts of the communities we serve. If you have the experience and passion needed to energise Tower Hamlets' next generation of leaders, creators and innovators, we would like to hear from you! Closing date: 10th July 2026at 12pm Interview Date: W/C 13th July 2026 Start date: 1st September 2026 Please Note we do not accept Cv's. Mulberry Schools Trust are dedicated to equality and valuing diversity and are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from global majority people, and candidates who are disabled. All candidates who are disabled and who demonstrate that they meet the shortlisting criteria will be invited for an interview, in line with the Equality Act 2010. We welcome applicants to inform us if you need any particular adjustments, arrangements or access needs as part of the recruitment process. We are also able to provide a large font print job pack on request. We will also accommodate alternative application methods should they be requested. The Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require a satisfactory Enhanced DBS clearance and will be a condition of your employment with us. Candidates who are selected for interview will be informed following the shortlisting process and full details of the interview will be provided in advance. We will seek references on all shortlisted candidates and may approach previous employers for information to verify experience or qualifications before interview. Any relevant issues arising from references will be taken up at interview.
Jun 25, 2026
Seasonal
Receptionist/Administrator at Mulberry UTC - 1 year fixed term Maternity Cover Start Date: 1st September 2026 Salary: SC4 (7-10) £29,752-£31,057 pro rata Working Arrangement: Term Time Only (42 weeks) + 2 weeks 8am-4pm Hours : 35 hours per week Mulberry UTC is part of the Mulberry Schools Trust and has gone from strength to strength since opening in September 2017. The school is now significantly over-subscribed and we are in the process of expanding the curriculum and planning for further future growth. We are looking for an experienced Receptionist/Administrator who will provide an effective clerical and reception service to Mulberry UTC staff, students and visitors. The successful candidate will have: experience of working effectively in an administration setting, preferably within a school excellent communication skills, both verbal and written the ability to provide first class customer service experience of using a range of administrative packages effectively and efficiently strong organisational skills the ability to work successfully in a busy office environment We offer a supportive staff team, a state of the art building, opportunities for career progression and students who are genuinely interested, engaged and highly motivated. We recognise and value continued professional development and a wide range of training opportunities will be made available to you throughout your career with us. Located in Bow, in the heart of east London, we value the skills and talents of all members of our diverse school community. We believe it is a privilege to be able to make a real difference to the life chances of the young people we serve. We are looking for someone who can bring out the best in every learner, regardless of their circumstances. We are passionate about the importance of academic, technical and vocational learning. Our students excel in their GCSE, A-level, technical and vocational courses because of the great teaching and support they receive from our excellent staff team. Our state-of-the-art building provides students access to world-class equipment and facilities. Bringing Down Barriers to Success We are proud to inspire our students through diverse and representative teams and welcome applications from all parts of the communities we serve. If you have the experience and passion needed to energise Tower Hamlets' next generation of leaders, creators and innovators, we would like to hear from you! Closing date: 10th July 2026at 12pm Interview Date: W/C 13th July 2026 Start date: 1st September 2026 Please Note we do not accept Cv's. Mulberry Schools Trust are dedicated to equality and valuing diversity and are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from global majority people, and candidates who are disabled. All candidates who are disabled and who demonstrate that they meet the shortlisting criteria will be invited for an interview, in line with the Equality Act 2010. We welcome applicants to inform us if you need any particular adjustments, arrangements or access needs as part of the recruitment process. We are also able to provide a large font print job pack on request. We will also accommodate alternative application methods should they be requested. The Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require a satisfactory Enhanced DBS clearance and will be a condition of your employment with us. Candidates who are selected for interview will be informed following the shortlisting process and full details of the interview will be provided in advance. We will seek references on all shortlisted candidates and may approach previous employers for information to verify experience or qualifications before interview. Any relevant issues arising from references will be taken up at interview.
SNG (Sovereign Network Group)
Quality Performance Coach
SNG (Sovereign Network Group) Newbury, Berkshire
SNG (Sovereign Network Group) provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. We have a new opportunity for a Quality Performance Coach to join our Property Services team on a full time, permanent basis. The role can be based from any of our office locations (Newbury, Basinsgtoke, Hurn, Blandford, Exeter and Bristol), with the flexibility of working from home. The role will require travelling to various office locations, this is an essential part of the position. The Role You will ensure the quality of our customer service outcomes meets customers' expectations, by providing constructive and engaging quality monitoring and feedback to colleagues. Help develop a highly effective quality monitoring framework that demonstrates best practice from an industry and a wider sector perspective. The role will be responsible for maintaining high data quality in our customer domain, in Uniclass and other relevant systems. Ensure that data is held centrally for full transparency and that suitable contract arrangements are in place for the continued management all compliance elements within your defined areas. Ensuring consistent, high-quality operational delivery by maintaining accurate and up-to-date knowledge resources, supporting effective onboarding, and embedding best practice across teams. Key Responsibilities A genuine focus on delivering the best outcome for our customers Maintain the Knowledge Bank and Onboarding Passport, share process updates with the team, complete quality checks on work, and review feedback and performance information. Investigate cases that fall outside targets, complete reports and spot checks, and help make sure data is accurate and procedures are followed Support new OSCs during onboarding and provide regular coaching and guidance to OSCs and OSTMs to help them follow best practice, build confidence using different channels, and deliver a positive customer experience Monitor and evaluate a representative sample of customers' job journey each month, across all channels to provide an overall assessment of customer service quality provided to our customers Update systems with outcome of quality assessments along with any supporting notes for feedback, tracking and reporting purposes Provide support and coaching to the OSC/OSTMs/Property Services to improve their knowledge and overall experience they provide to customers Provide timely, up to date feedback to Team/Operations Support Managers about performance trends or changes to processes. And embed a standardised approach to achieve the contact vision What we look for Confidence in using several different computer systems Effective decision-making skills and the ability to prioritise a busy workload The ability to positively connect with both internal and external stakeholders Knowledge of methods to monitor the quality of data and identify issues (e.g. reconciliations) Ability to validate, impact assess and to escalate data issues as required Confident in presenting information clearly and effectively to a range of audiences Developed coaching skills to inspire others to optimise performance and 'do the right thing' for our customers
Jun 25, 2026
Full time
SNG (Sovereign Network Group) provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. We have a new opportunity for a Quality Performance Coach to join our Property Services team on a full time, permanent basis. The role can be based from any of our office locations (Newbury, Basinsgtoke, Hurn, Blandford, Exeter and Bristol), with the flexibility of working from home. The role will require travelling to various office locations, this is an essential part of the position. The Role You will ensure the quality of our customer service outcomes meets customers' expectations, by providing constructive and engaging quality monitoring and feedback to colleagues. Help develop a highly effective quality monitoring framework that demonstrates best practice from an industry and a wider sector perspective. The role will be responsible for maintaining high data quality in our customer domain, in Uniclass and other relevant systems. Ensure that data is held centrally for full transparency and that suitable contract arrangements are in place for the continued management all compliance elements within your defined areas. Ensuring consistent, high-quality operational delivery by maintaining accurate and up-to-date knowledge resources, supporting effective onboarding, and embedding best practice across teams. Key Responsibilities A genuine focus on delivering the best outcome for our customers Maintain the Knowledge Bank and Onboarding Passport, share process updates with the team, complete quality checks on work, and review feedback and performance information. Investigate cases that fall outside targets, complete reports and spot checks, and help make sure data is accurate and procedures are followed Support new OSCs during onboarding and provide regular coaching and guidance to OSCs and OSTMs to help them follow best practice, build confidence using different channels, and deliver a positive customer experience Monitor and evaluate a representative sample of customers' job journey each month, across all channels to provide an overall assessment of customer service quality provided to our customers Update systems with outcome of quality assessments along with any supporting notes for feedback, tracking and reporting purposes Provide support and coaching to the OSC/OSTMs/Property Services to improve their knowledge and overall experience they provide to customers Provide timely, up to date feedback to Team/Operations Support Managers about performance trends or changes to processes. And embed a standardised approach to achieve the contact vision What we look for Confidence in using several different computer systems Effective decision-making skills and the ability to prioritise a busy workload The ability to positively connect with both internal and external stakeholders Knowledge of methods to monitor the quality of data and identify issues (e.g. reconciliations) Ability to validate, impact assess and to escalate data issues as required Confident in presenting information clearly and effectively to a range of audiences Developed coaching skills to inspire others to optimise performance and 'do the right thing' for our customers
i2i Recruitment Consultancy
Customer Service Representative
i2i Recruitment Consultancy Cheltenham, Gloucestershire
What's in it for you? Opportunity to join a collaborative and supportive team environment Varied role combining customer service and sales administration Develop your skills across CRM systems, sales processes, and customer engagement Must have's Proven experience in a customer service or similar role Strong communication and interpersonal skills Proficiency in CRM systems and Microsoft Office, particularly Excel Excellent organisation and attention to detail Ability to manage time effectively and prioritize workload A proactive and problem-solving mindset Ability to work both independently and as part of a team Nice to have's Previous experience supporting a sales team or working in a sales environment Experience processing orders or handling quotes So, what will you be doing? Maintaining and updating customer sales records within the CRM system Following up on outstanding quotes and supporting timely responses to enquiries Processing customer orders and assisting with sales administration tasks Managing inbound customer queries via phone, email, and chat Providing a high level of customer service and resolving issues efficiently Working closely with the sales team to ensure data accuracy and consistency Keeping tasks organised with a strong focus on accuracy and detail Helpful extras Comfortable working in a fast-paced, office-based environment Confident liaising with internal teams and external customers Interested? Send your CV to Tatiana at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
Jun 25, 2026
Full time
What's in it for you? Opportunity to join a collaborative and supportive team environment Varied role combining customer service and sales administration Develop your skills across CRM systems, sales processes, and customer engagement Must have's Proven experience in a customer service or similar role Strong communication and interpersonal skills Proficiency in CRM systems and Microsoft Office, particularly Excel Excellent organisation and attention to detail Ability to manage time effectively and prioritize workload A proactive and problem-solving mindset Ability to work both independently and as part of a team Nice to have's Previous experience supporting a sales team or working in a sales environment Experience processing orders or handling quotes So, what will you be doing? Maintaining and updating customer sales records within the CRM system Following up on outstanding quotes and supporting timely responses to enquiries Processing customer orders and assisting with sales administration tasks Managing inbound customer queries via phone, email, and chat Providing a high level of customer service and resolving issues efficiently Working closely with the sales team to ensure data accuracy and consistency Keeping tasks organised with a strong focus on accuracy and detail Helpful extras Comfortable working in a fast-paced, office-based environment Confident liaising with internal teams and external customers Interested? Send your CV to Tatiana at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
Mitchell Maguire
Internal Sales Executive Timber and Construction Products
Mitchell Maguire Enniskillen, County Fermanagh
Internal Sales Executive Timber and Construction Products Job Title: Internal Sales Executive Timber and Construction Products Job reference Number: -26173 Industry Sector: Internal Sales, Sales Representative, Sales Executive, Sales, Customer Service, Timber, Sawn Timber, Carcassing Timber, Construction Timber, Pallet Wood, Packaging Material Timber, Canadian Lumbar, Machined Whitewoods click apply for full job details
Jun 25, 2026
Full time
Internal Sales Executive Timber and Construction Products Job Title: Internal Sales Executive Timber and Construction Products Job reference Number: -26173 Industry Sector: Internal Sales, Sales Representative, Sales Executive, Sales, Customer Service, Timber, Sawn Timber, Carcassing Timber, Construction Timber, Pallet Wood, Packaging Material Timber, Canadian Lumbar, Machined Whitewoods click apply for full job details
Language Matters
Hebrew speaking Customer Service Advisor
Language Matters Leicester, Leicestershire
One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office). Shifts: Sunday to Thursday 6am - 2pm Sunday to Thursday 7am - 3pm Sunday 10am - 6pm & Monday to Thursday 11am - 7pm Sunday 10am - 6pm & Monday to Thursday 12pm - 8pm Your responsibilities will include: Answering emails, chats and telephone calls in Hebrew as well as English Resolving customer enquiries regarding online orders Being the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team! Profile: Required to be fluent in Hebrew and English, both written and spoken Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and the ability to work as part of a team and independently Strong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.
Jun 25, 2026
Full time
One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office). Shifts: Sunday to Thursday 6am - 2pm Sunday to Thursday 7am - 3pm Sunday 10am - 6pm & Monday to Thursday 11am - 7pm Sunday 10am - 6pm & Monday to Thursday 12pm - 8pm Your responsibilities will include: Answering emails, chats and telephone calls in Hebrew as well as English Resolving customer enquiries regarding online orders Being the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team! Profile: Required to be fluent in Hebrew and English, both written and spoken Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and the ability to work as part of a team and independently Strong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.
Manpower UK Ltd
Business Development Manager
Manpower UK Ltd Portsmouth, Hampshire
Role Title: Business Development Manager (Maritime) Duration: 6 Months - Extension Available Location: Portsmouth Rate: 700p/d via Umbrella Clearance: The successful candidate will either hold or be willing to undergo SC Clearance The Role As a Senior Business Development Manager - Maritime Engineering Services, you will be in a role that is vital to sustain and grown business across EDP in collaboration with the Aurora Engineering Partners. The post builds a critical tactical and strategic gap across our customer and supplier relationships, pipeline building and delivery solution - this applies to both DE&S Maritime and the Submarine Delivery Agency. The post is also key to driving the role as prime for EDP. Day-to-day, you'll closely collaborate with the Head of Business Development at an enterprise level with senior representatives of customers and partners building a critical and strategical gap across our customer and supplier relationships, pipeline building, and delivery solutions. Your responsibilities will include: Growing an in-year and longer-term order book, upselling current contracts/offers, capability growth and opening new markets Leading the generation of business translating opportunities into profitable and VFM solutions Collaborating closely with customers increasing intimacy to allow better influencing of longer-term requirements and delivery of innovation with regular engagement Ensuring bids are released timely with the appropriate assurance of bid proposals across (technical, financial, business & commercial) Optimising self-delivery in line with M&L strategic direction and margin growth aspirations through improved pipeline forecasting and strategy development with the Integrated Delivery Team Leaders Accurately forecasting orders and the associated revenue whilst working internally with others in the rest of the business to define the strategy and build larger opportunities Essential experience of the Senior Business Development Manager - Maritime Engineering Services: Extensive experience in a sales/business development role at a management level in a commercial environment. The ability to be able to think broadly and creatively about the industry and customer landscape, considering wider factors and identifying longer-term opportunities. Previous experience building and maintaining trusting relationships with a wide network of relevant people in the industry in an enterprise environment Proven experience delivering a customer focused approach focusing on what will deliver value to the customer. Extensive experience leading a team of professionals and being a leading advocate and practitioner of winning business. Strong coaching, facilitation, and consultancy skills with a proven track record of being able to influence at all levels. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Contractor
Role Title: Business Development Manager (Maritime) Duration: 6 Months - Extension Available Location: Portsmouth Rate: 700p/d via Umbrella Clearance: The successful candidate will either hold or be willing to undergo SC Clearance The Role As a Senior Business Development Manager - Maritime Engineering Services, you will be in a role that is vital to sustain and grown business across EDP in collaboration with the Aurora Engineering Partners. The post builds a critical tactical and strategic gap across our customer and supplier relationships, pipeline building and delivery solution - this applies to both DE&S Maritime and the Submarine Delivery Agency. The post is also key to driving the role as prime for EDP. Day-to-day, you'll closely collaborate with the Head of Business Development at an enterprise level with senior representatives of customers and partners building a critical and strategical gap across our customer and supplier relationships, pipeline building, and delivery solutions. Your responsibilities will include: Growing an in-year and longer-term order book, upselling current contracts/offers, capability growth and opening new markets Leading the generation of business translating opportunities into profitable and VFM solutions Collaborating closely with customers increasing intimacy to allow better influencing of longer-term requirements and delivery of innovation with regular engagement Ensuring bids are released timely with the appropriate assurance of bid proposals across (technical, financial, business & commercial) Optimising self-delivery in line with M&L strategic direction and margin growth aspirations through improved pipeline forecasting and strategy development with the Integrated Delivery Team Leaders Accurately forecasting orders and the associated revenue whilst working internally with others in the rest of the business to define the strategy and build larger opportunities Essential experience of the Senior Business Development Manager - Maritime Engineering Services: Extensive experience in a sales/business development role at a management level in a commercial environment. The ability to be able to think broadly and creatively about the industry and customer landscape, considering wider factors and identifying longer-term opportunities. Previous experience building and maintaining trusting relationships with a wide network of relevant people in the industry in an enterprise environment Proven experience delivering a customer focused approach focusing on what will deliver value to the customer. Extensive experience leading a team of professionals and being a leading advocate and practitioner of winning business. Strong coaching, facilitation, and consultancy skills with a proven track record of being able to influence at all levels. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
KBM Resourcing
Sales Coordinator
KBM Resourcing Forfar, Angus
Sales Coordinator- Angus The Role Experienced Sales Coordinator to be a key part of company growth. This is a fantastic opportunity to join a successful business and develop your career in the agriculture industry. Responsibilities Answering sales calls and actively prospecting for potential customers and creating demand for our products. Building and maintaining strong relationships with customers and manufacturer sales representatives. Taking ownership of customer enquiries from start to finish. Responding quickly and professionally to inbound customer enquiries from the Scot Agri website, digital campaigns, and marketing activity. Proactively making outbound calls to progress opportunities and follow up on open enquiries. Identifying opportunities for equipment demonstrations or dealer visits. Booking appointments and qualifying opportunities for the sales team. Maintaining consistent follow-up with customers to avoid missed opportunities. Representing the dealership professionally and consistently reinforcing our products. Providing customer account statements. Supporting the sales team with machine build ups for non-company products. Accurately recording all activity, notes, and next actions within the dealer CRM system. Maintaining the Scot Agri used equipment website. Carrying out used machine reports and chasing sales team for O/S reports. Organising machinery transport movements and updating our IFS (ERP) system. Processing export paperwork - CMR and sanitation documentation document. Liaising with the parts and service departments regarding machines ready for delivery. Liaising with the sales administration team regarding machine movements. Supporting the wider sales team with building machine specifications and researching attachments. Planning and organising events e.g. agricultural shows. Moving and handling machines in the yard. Carrying out machine familiarisation training with customers. Learning how to valuate part exchanges. Requirement Relevant experience within the agriculture or construction industries. Experience within a sales environment, or an interest in learning about sales. The ability to prioritise tasks and work well in a busy team. The ability to build rapport with customers and colleagues. A good understanding of the importance of excellent customer service. Good working knowledge of Microsoft applications. Attention to detail. The ability to work on your own initiative. Flexible, positive, and outgoing approach to work. Renumeration & Benefits Salary- 30-35K- reviewed annually (annual bonus up to 5K). 30 days annual leave, increasing with length of service up to a total of 35 days. The option to buy/sell up to 5 days annual leave per year. Health and wellbeing plan - cashback for dentist, opticians, physio and more. Employee assistance programme - free counselling and legal advice. Contributory pension scheme. Life assurance of three times your annual salary. Employee referral programme. Free on-site parking.
Jun 24, 2026
Full time
Sales Coordinator- Angus The Role Experienced Sales Coordinator to be a key part of company growth. This is a fantastic opportunity to join a successful business and develop your career in the agriculture industry. Responsibilities Answering sales calls and actively prospecting for potential customers and creating demand for our products. Building and maintaining strong relationships with customers and manufacturer sales representatives. Taking ownership of customer enquiries from start to finish. Responding quickly and professionally to inbound customer enquiries from the Scot Agri website, digital campaigns, and marketing activity. Proactively making outbound calls to progress opportunities and follow up on open enquiries. Identifying opportunities for equipment demonstrations or dealer visits. Booking appointments and qualifying opportunities for the sales team. Maintaining consistent follow-up with customers to avoid missed opportunities. Representing the dealership professionally and consistently reinforcing our products. Providing customer account statements. Supporting the sales team with machine build ups for non-company products. Accurately recording all activity, notes, and next actions within the dealer CRM system. Maintaining the Scot Agri used equipment website. Carrying out used machine reports and chasing sales team for O/S reports. Organising machinery transport movements and updating our IFS (ERP) system. Processing export paperwork - CMR and sanitation documentation document. Liaising with the parts and service departments regarding machines ready for delivery. Liaising with the sales administration team regarding machine movements. Supporting the wider sales team with building machine specifications and researching attachments. Planning and organising events e.g. agricultural shows. Moving and handling machines in the yard. Carrying out machine familiarisation training with customers. Learning how to valuate part exchanges. Requirement Relevant experience within the agriculture or construction industries. Experience within a sales environment, or an interest in learning about sales. The ability to prioritise tasks and work well in a busy team. The ability to build rapport with customers and colleagues. A good understanding of the importance of excellent customer service. Good working knowledge of Microsoft applications. Attention to detail. The ability to work on your own initiative. Flexible, positive, and outgoing approach to work. Renumeration & Benefits Salary- 30-35K- reviewed annually (annual bonus up to 5K). 30 days annual leave, increasing with length of service up to a total of 35 days. The option to buy/sell up to 5 days annual leave per year. Health and wellbeing plan - cashback for dentist, opticians, physio and more. Employee assistance programme - free counselling and legal advice. Contributory pension scheme. Life assurance of three times your annual salary. Employee referral programme. Free on-site parking.
Jackie Wilsher Staff Service & Queensway Personnel
SERVICE CO-ORDINATOR
Jackie Wilsher Staff Service & Queensway Personnel Leighton Buzzard, Bedfordshire
Our Client has a full time vacancy for a Service Co-ordinator within their Leighton Buzzard Office. Job Description To provide support to a large client base, working with a team of regionally based technicians. Handling service call management, order processing, labour planning and reporting are all key parts of the role. The Role includes: • Monitoring of team email inbox. • Logging new service calls and full customer liaison via SAP Service Module. • Daily planning of allocated service technicians to meet customer requirements. • Updating planning software with planning activities. • Booking in site visits with site representatives. • Updating customer portals. • Update customers with job status. • Purchase & issue of parts. • Job invoicing • Responsible for collecting Technician timesheets - Manage, audit and issue reports. • Technician Productivity - Monitor, audit and issues reports. • Housekeeping of SAP database, sites, equipment etc. • Liaising with clients; other departments and technician where required. • Dealing with Sub-Contractor support - Collating all documents, issue PO's, and manage payments. • General administrative duties as required to support the operation of the Service department. Qualifications/Skills: • A good working knowledge of the Microsoft package • Professional and courteous telephone manner • Good communication and teamwork skills are essential • The ability to work in a fast- paced environment and meet deadlines • Excellent administrative and organisational skills Knowledge of SAP would be an advantage but not essential as full training will be provided.
Jun 24, 2026
Full time
Our Client has a full time vacancy for a Service Co-ordinator within their Leighton Buzzard Office. Job Description To provide support to a large client base, working with a team of regionally based technicians. Handling service call management, order processing, labour planning and reporting are all key parts of the role. The Role includes: • Monitoring of team email inbox. • Logging new service calls and full customer liaison via SAP Service Module. • Daily planning of allocated service technicians to meet customer requirements. • Updating planning software with planning activities. • Booking in site visits with site representatives. • Updating customer portals. • Update customers with job status. • Purchase & issue of parts. • Job invoicing • Responsible for collecting Technician timesheets - Manage, audit and issue reports. • Technician Productivity - Monitor, audit and issues reports. • Housekeeping of SAP database, sites, equipment etc. • Liaising with clients; other departments and technician where required. • Dealing with Sub-Contractor support - Collating all documents, issue PO's, and manage payments. • General administrative duties as required to support the operation of the Service department. Qualifications/Skills: • A good working knowledge of the Microsoft package • Professional and courteous telephone manner • Good communication and teamwork skills are essential • The ability to work in a fast- paced environment and meet deadlines • Excellent administrative and organisational skills Knowledge of SAP would be an advantage but not essential as full training will be provided.
OFWAT
Corporate Finance Principal Equity Specialist
OFWAT
Join Ofwat's Casework and Enforcement Team as an Enforcement Principal. We have 3 Permanent contracts available Office Location: Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role As a Principal, you will provide expert management, support, and leadership in the delivery of Ofwat's statutory enforcement functions. This will include leading the effective and efficient delivery of enforcement investigations and compliance monitoring activities (under the Water Industry Act 1991 and/or Competition Act 1998). As required, you may also sponsor the delivery of smaller scale customer dispute cases and policy work delivered by colleagues in our wider team. Key deliverables In this role you will be expected to: Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and/or the Competition Act 1998), compliance monitoring activities, and/or policy projects. This will require: Outstanding analytical and problem-solving skills that enable you to understand and apply relevant legal and policy frameworks; The ability to develop and deliver at pace against project plans to meet agreed deadlines; Managing multi-disciplinary teams; Understanding and managing the interdependencies, strategic links and stakeholders relevant to your project delivery; The ability to identify, mitigate and manage relevant issues and risks and to escalate these where appropriate; Excellent writing and presenting skills to clearly and concisely present evidence-based conclusions and recommendations to a range of audiences (ranging from individual customers to the Ofwat Board); and Independently managing your own varied workload as well as making day to-day operational decisions within our delegations and decision-making framework. Provide visible leadership and guidance to members of the Casework and Enforcement team to help develop the skills and experience of its junior members and to support all team members' professional development. Act as a People Leader and/or Project Manager, taking on budget management responsibilities and people management responsibilities where appropriate, in line with Ofwat's Governance Framework. Create and champion an inclusive working environment that supports growth, well-being, and continuous improvement in our delivery. Listen to, influence and work with complex, and sometimes difficult, external stakeholders to optimise the impact of our work, including water companies, other regulators, representative bodies, Government departments, and customers. You must be able to establish and maintain these relationships and operate independently of senior management where necessary and appropriate. Engage effectively with internal stakeholders to share insights and expertise from and for our casework and enforcement activities, so that we are managing interdependencies and effectively focusing our combined efforts to deliver better outcomes for customers and the environment. Role model our values and ways of working and be an active contributor to the corporate activities that make Ofwat a great place to work. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex regulatory investigations or compliance projects, under sector-specific legislation and/or competition law. Lead criterion: Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams. Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role. Experience of identifying, analysing and interpreting a range of qualitative and quantitative data and insights (including via data manipulation in excel or other software) to enable evidence-based decisions on complex problems. Experience of communicating complex information in writing and verbally, so that it is clear and persuasive to a range of audience types. Experience as a line manager and/or project manager, with responsibilities for managing people and supporting growth, inclusion and well-being. Experience of appropriately identifying, mitigating and managing risks and issues and their implications for project outcomes. Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 12 July 2026
Jun 24, 2026
Full time
Join Ofwat's Casework and Enforcement Team as an Enforcement Principal. We have 3 Permanent contracts available Office Location: Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role As a Principal, you will provide expert management, support, and leadership in the delivery of Ofwat's statutory enforcement functions. This will include leading the effective and efficient delivery of enforcement investigations and compliance monitoring activities (under the Water Industry Act 1991 and/or Competition Act 1998). As required, you may also sponsor the delivery of smaller scale customer dispute cases and policy work delivered by colleagues in our wider team. Key deliverables In this role you will be expected to: Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and/or the Competition Act 1998), compliance monitoring activities, and/or policy projects. This will require: Outstanding analytical and problem-solving skills that enable you to understand and apply relevant legal and policy frameworks; The ability to develop and deliver at pace against project plans to meet agreed deadlines; Managing multi-disciplinary teams; Understanding and managing the interdependencies, strategic links and stakeholders relevant to your project delivery; The ability to identify, mitigate and manage relevant issues and risks and to escalate these where appropriate; Excellent writing and presenting skills to clearly and concisely present evidence-based conclusions and recommendations to a range of audiences (ranging from individual customers to the Ofwat Board); and Independently managing your own varied workload as well as making day to-day operational decisions within our delegations and decision-making framework. Provide visible leadership and guidance to members of the Casework and Enforcement team to help develop the skills and experience of its junior members and to support all team members' professional development. Act as a People Leader and/or Project Manager, taking on budget management responsibilities and people management responsibilities where appropriate, in line with Ofwat's Governance Framework. Create and champion an inclusive working environment that supports growth, well-being, and continuous improvement in our delivery. Listen to, influence and work with complex, and sometimes difficult, external stakeholders to optimise the impact of our work, including water companies, other regulators, representative bodies, Government departments, and customers. You must be able to establish and maintain these relationships and operate independently of senior management where necessary and appropriate. Engage effectively with internal stakeholders to share insights and expertise from and for our casework and enforcement activities, so that we are managing interdependencies and effectively focusing our combined efforts to deliver better outcomes for customers and the environment. Role model our values and ways of working and be an active contributor to the corporate activities that make Ofwat a great place to work. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex regulatory investigations or compliance projects, under sector-specific legislation and/or competition law. Lead criterion: Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams. Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role. Experience of identifying, analysing and interpreting a range of qualitative and quantitative data and insights (including via data manipulation in excel or other software) to enable evidence-based decisions on complex problems. Experience of communicating complex information in writing and verbally, so that it is clear and persuasive to a range of audience types. Experience as a line manager and/or project manager, with responsibilities for managing people and supporting growth, inclusion and well-being. Experience of appropriately identifying, mitigating and managing risks and issues and their implications for project outcomes. Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 12 July 2026

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