Orca Recruitment & Training Services Ltd
Sheffield, Yorkshire
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Sheffield Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Jun 28, 2026
Full time
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Sheffield Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Ready to kick-start or accelerate your sales executive career with a fast-growing tech business? We're partnering with an ambitious, innovative technology company that's expanding rapidly and looking to hire two Telesales Executives. This is a fantastic opportunity to join a high-growth organisation, make a real impact, and build a rewarding career with genuine progression opportunities. The Opportunity As a Telesales Executive, you'll be at the forefront of driving new business growth. This is a fast-paced, high-energy role where you'll engage with prospective B2B customers, generate qualified opportunities, and play a key part in the company's continued success. What You'll Be Doing Making high-volume outbound calls (around 100 per day) to prospective business customers Introducing and promoting the company's innovative platform and services Communicating key product benefits and value propositions with confidence Generating qualified leads and booking appointments for the sales team Working within a structured, target-driven environment where success is recognised and rewarded What We're Looking For We're open to candidates from a variety of backgrounds. What matters most is your attitude, drive, and willingness to succeed. You'll ideally have: A motivated, resilient mindset and a hunger to achieve targets Confidence speaking with customers over the phone A positive, coachable approach and eagerness to learn Strong communication skills and a professional telephone manner Energy, enthusiasm, and a proactive work ethic Previous sales or telesales experience is beneficial but not essential. What's In It For You? Starting salary of circa £25,000 Uncapped commission with OTE of £39,000+ Clear career progression within a rapidly growing business Full training on products, systems, and sales techniques Opportunity to join an innovative fintech business at an exciting stage of growth Supportive, collaborative team environment Apply Now Our client is looking to appoint two individuals with a target start date of July 2026. If you're ambitious, driven, and looking for a role where your hard work directly impacts your earnings and career progression, we'd love to hear from you.
Jun 28, 2026
Full time
Ready to kick-start or accelerate your sales executive career with a fast-growing tech business? We're partnering with an ambitious, innovative technology company that's expanding rapidly and looking to hire two Telesales Executives. This is a fantastic opportunity to join a high-growth organisation, make a real impact, and build a rewarding career with genuine progression opportunities. The Opportunity As a Telesales Executive, you'll be at the forefront of driving new business growth. This is a fast-paced, high-energy role where you'll engage with prospective B2B customers, generate qualified opportunities, and play a key part in the company's continued success. What You'll Be Doing Making high-volume outbound calls (around 100 per day) to prospective business customers Introducing and promoting the company's innovative platform and services Communicating key product benefits and value propositions with confidence Generating qualified leads and booking appointments for the sales team Working within a structured, target-driven environment where success is recognised and rewarded What We're Looking For We're open to candidates from a variety of backgrounds. What matters most is your attitude, drive, and willingness to succeed. You'll ideally have: A motivated, resilient mindset and a hunger to achieve targets Confidence speaking with customers over the phone A positive, coachable approach and eagerness to learn Strong communication skills and a professional telephone manner Energy, enthusiasm, and a proactive work ethic Previous sales or telesales experience is beneficial but not essential. What's In It For You? Starting salary of circa £25,000 Uncapped commission with OTE of £39,000+ Clear career progression within a rapidly growing business Full training on products, systems, and sales techniques Opportunity to join an innovative fintech business at an exciting stage of growth Supportive, collaborative team environment Apply Now Our client is looking to appoint two individuals with a target start date of July 2026. If you're ambitious, driven, and looking for a role where your hard work directly impacts your earnings and career progression, we'd love to hear from you.
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: London Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Jun 27, 2026
Full time
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: London Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Customer Service Representative Belfast (Hybrid after probation) £24,784.50 + Bonus + Brilliant Benefits Hours: Mon-Thur: 08:45 - 16:45 + Fri: 08:15 - 16:15 We re looking for a confident, customer-focused individual to join a fast-paced Customer Service team. If you thrive on helping people, enjoy juggling a variety of tasks, and take pride in getting things right first time, then this could be the role for you. You will be the first point of contact for customers:- Delivering helpful and professional support across everything from orders and deliveries Managing calls and emails and ensuring that customer orders are processed Ensuring that customer details are updated on inhouse system Resolving issue s promptly and ensuring the customer is updated at every step We require some with: Previous customer service experience with a genuine passion for helping people Confident, professional communication skills (especially over the phone) Strong attention to detail and problem-solving ability Experience with CRM systems (Salesforce preferred) and order management systems (SAP/AS400) If you have knowledge of the Optical industry this would be beneficial A proactive, can-do mindset with a focus on hitting targets and exceeding expectations What you ll get in return: Quarterly bonus scheme (up to 6% annually) 33 days holiday (rising to 38 with service) Hybrid working (3 days office / 2 days home after probation) Employer pension contribution (up to 4%) Healthcare plan (company funded) Share scheme Free eye test & discounted glasses/frames If you feel you have the skills and attributes to be successful in this varied and interesting role, please get in touch as soon as possible. Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. We are totally committed to the principles of equality and diversity in recruitment and employment and our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest. We will contact you within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.
Jun 27, 2026
Full time
Customer Service Representative Belfast (Hybrid after probation) £24,784.50 + Bonus + Brilliant Benefits Hours: Mon-Thur: 08:45 - 16:45 + Fri: 08:15 - 16:15 We re looking for a confident, customer-focused individual to join a fast-paced Customer Service team. If you thrive on helping people, enjoy juggling a variety of tasks, and take pride in getting things right first time, then this could be the role for you. You will be the first point of contact for customers:- Delivering helpful and professional support across everything from orders and deliveries Managing calls and emails and ensuring that customer orders are processed Ensuring that customer details are updated on inhouse system Resolving issue s promptly and ensuring the customer is updated at every step We require some with: Previous customer service experience with a genuine passion for helping people Confident, professional communication skills (especially over the phone) Strong attention to detail and problem-solving ability Experience with CRM systems (Salesforce preferred) and order management systems (SAP/AS400) If you have knowledge of the Optical industry this would be beneficial A proactive, can-do mindset with a focus on hitting targets and exceeding expectations What you ll get in return: Quarterly bonus scheme (up to 6% annually) 33 days holiday (rising to 38 with service) Hybrid working (3 days office / 2 days home after probation) Employer pension contribution (up to 4%) Healthcare plan (company funded) Share scheme Free eye test & discounted glasses/frames If you feel you have the skills and attributes to be successful in this varied and interesting role, please get in touch as soon as possible. Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. We are totally committed to the principles of equality and diversity in recruitment and employment and our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest. We will contact you within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.
Join Our Team as a Senior Customer Service Representative! Are you ready to make a positive impact in the life sciences industry? Our client is seeking a dynamic Senior Customer Service Representative to join their collaborative team. This is a fantastic opportunity for someone who thrives in a customer-focused environment and is passionate about contributing to a healthier, cleaner, and safer world. What We Offer: Contract Type : Temporary contract for 12 months. Hourly Rate : £14.95 per hour. Working Hours : Full-time, 37.5 hours per week, with flexible hours from 8:00 AM to 5:00 PM. Work Environment : Hybrid working in Hemel Hempstead or fully remote available. Career Development : Opportunities for professional growth in a globally recognised organisation committed to scientific innovation. What You'll Do: As a Senior Customer Service Representative, you will be the cornerstone of our customer interactions. Your responsibilities will include: Providing exceptional customer support throughout the service lifecycle, from initial contact to order fulfillment. Handling customer inquiries with professionalism and efficiency. Processing orders, managing quotations, and maintaining accurate customer data. Collaborating with cross-functional teams to deliver outstanding results. Contributing to continuous process improvement initiatives to enhance customer experience. What We're Looking For: To succeed in this role, you should have: GCSEs in Maths and English or equivalent required A minimum of 1 year of customer service experience, preferably in a multinational environment. Strong written and verbal communication skills in English; proficiency in another European language is a bonus! Proficiency in Microsoft Office applications. Experience with ERP systems (such as Oracle or SAP) Excellent attention to detail and strong problem-solving abilities. A positive attitude with exceptional teamwork skills and the ability to work independently. Key Skills: SAP Experience : Knowledge of SAP is essential. Customer Service Experience : Proven ability to provide top-notch service. Adaptability : Ability to embrace new technologies and processes. Why Join Us? You will be part of a team that values Integrity, Intensity, Innovation, and Involvement . Our client fosters a culture of collaboration and continuous improvement, where your contributions will be recognised and valued. Ready to Make a Difference? If you are enthusiastic about providing exceptional customer service and ready to take on new challenges, we want to hear from you! Join us in this exciting opportunity to make a difference in the life sciences field! Your journey toward a fulfilling career starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 27, 2026
Seasonal
Join Our Team as a Senior Customer Service Representative! Are you ready to make a positive impact in the life sciences industry? Our client is seeking a dynamic Senior Customer Service Representative to join their collaborative team. This is a fantastic opportunity for someone who thrives in a customer-focused environment and is passionate about contributing to a healthier, cleaner, and safer world. What We Offer: Contract Type : Temporary contract for 12 months. Hourly Rate : £14.95 per hour. Working Hours : Full-time, 37.5 hours per week, with flexible hours from 8:00 AM to 5:00 PM. Work Environment : Hybrid working in Hemel Hempstead or fully remote available. Career Development : Opportunities for professional growth in a globally recognised organisation committed to scientific innovation. What You'll Do: As a Senior Customer Service Representative, you will be the cornerstone of our customer interactions. Your responsibilities will include: Providing exceptional customer support throughout the service lifecycle, from initial contact to order fulfillment. Handling customer inquiries with professionalism and efficiency. Processing orders, managing quotations, and maintaining accurate customer data. Collaborating with cross-functional teams to deliver outstanding results. Contributing to continuous process improvement initiatives to enhance customer experience. What We're Looking For: To succeed in this role, you should have: GCSEs in Maths and English or equivalent required A minimum of 1 year of customer service experience, preferably in a multinational environment. Strong written and verbal communication skills in English; proficiency in another European language is a bonus! Proficiency in Microsoft Office applications. Experience with ERP systems (such as Oracle or SAP) Excellent attention to detail and strong problem-solving abilities. A positive attitude with exceptional teamwork skills and the ability to work independently. Key Skills: SAP Experience : Knowledge of SAP is essential. Customer Service Experience : Proven ability to provide top-notch service. Adaptability : Ability to embrace new technologies and processes. Why Join Us? You will be part of a team that values Integrity, Intensity, Innovation, and Involvement . Our client fosters a culture of collaboration and continuous improvement, where your contributions will be recognised and valued. Ready to Make a Difference? If you are enthusiastic about providing exceptional customer service and ready to take on new challenges, we want to hear from you! Join us in this exciting opportunity to make a difference in the life sciences field! Your journey toward a fulfilling career starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Job Description About the Role NOV Fluid Control, Portlethen are recruiting for Service Technician due to increased offshore activity. Working on offshore installations on an ad hoc basis, you will come from a solids control background and be able to operate and maintain solids control equipment. This role requires a mechanically minded professional with offshore solids control experience. The successful candidate will be responsible for supervising offshore Thermal Treatment (TAM) operations where required, ensuring equipment is operated safely, efficiently, and in line with company and client expectations. You will play a key role in maintaining operational performance, delivering clear operational updates to both onshore operations support teams and client representatives, and ensuring accurate daily reporting using NOV systems. About the Company NOV is a global leader in the design, manufacture, and support of equipment and technologies for the energy industry. At NOV Fluid Control, we are committed to delivering high-quality solids control and thermal treatment solutions that enhance operational efficiency and environmental performance for our clients worldwide. Our Portlethen facility supports offshore operations across multiple regions, providing technical expertise, responsive service, and innovative solutions to meet evolving industry demands. What We Offer Competitive salary and offshore day rates Opportunity to work with industry-leading solids control and thermal treatment technology Exposure to varied offshore installations and projects Ongoing training and professional development A supportive team environment within a global organisation Key Responsibilities Report to check-in desk of appropriate departure point when requested. Report to company office as and when requested during normal working hours. Work as required on both onshore and offshore facilities operating Brandt supplied equipment. Optimise equipment performance in order to ensure customer satisfaction. Maintain stock levels and ensure adequate spares and consumables are available on site to ensure supplied equipment is serviceable. Train rig crew on supplied equipment when requested. Assist in the training of less experienced Brandt Service Engineers. Liaise directly with client personnel both on and offshore when requested. Maintain all equipment as per equipment Repair & Maintenance (R&M) procedures. Prepare and submit daily reports and End of Well recaps as requested, ensuring accurate population of NOV reporting systems. Ensure proper use of computer equipment in line with NOV guidelines. Ensure all spares inventories and maintenance records are submitted to relevant personnel on a regular basis. Submit detailed backload lists at the end of each job, detailing any damage to equipment. Assist onshore logistics with personnel movements to and from the rig. Ensure adherence to work procedures and company policies. Be proactive in suggesting improvements to products and systems. Perform any other duties (onshore or offshore) as reasonably required by Management, including holiday relief cover for other members of staff. Provide clear and concise operational updates to operations support teams and client representatives. Qualifications & Skills Offshore solids control experience (essential). Mechanical background (preferred). Demonstrable experience operating and maintaining solids control equipment. Working knowledge of offshore thermal treatment systems (highly desirable). Experience supervising offshore personnel and equipment operations. Strong communication skills, with the ability to articulate operational updates to both internal teams and clients. Competent computer skills, including the ability to accurately populate daily reports and maintenance records. Understanding of offshore safety standards and procedures. Interpersonal Skills Strong team player with the ability to work independently offshore. Proactive and solution-oriented mindset. Professional and confident when liaising with clients. Adaptable and capable of working in high-pressure offshore environments. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Jun 27, 2026
Full time
Job Description About the Role NOV Fluid Control, Portlethen are recruiting for Service Technician due to increased offshore activity. Working on offshore installations on an ad hoc basis, you will come from a solids control background and be able to operate and maintain solids control equipment. This role requires a mechanically minded professional with offshore solids control experience. The successful candidate will be responsible for supervising offshore Thermal Treatment (TAM) operations where required, ensuring equipment is operated safely, efficiently, and in line with company and client expectations. You will play a key role in maintaining operational performance, delivering clear operational updates to both onshore operations support teams and client representatives, and ensuring accurate daily reporting using NOV systems. About the Company NOV is a global leader in the design, manufacture, and support of equipment and technologies for the energy industry. At NOV Fluid Control, we are committed to delivering high-quality solids control and thermal treatment solutions that enhance operational efficiency and environmental performance for our clients worldwide. Our Portlethen facility supports offshore operations across multiple regions, providing technical expertise, responsive service, and innovative solutions to meet evolving industry demands. What We Offer Competitive salary and offshore day rates Opportunity to work with industry-leading solids control and thermal treatment technology Exposure to varied offshore installations and projects Ongoing training and professional development A supportive team environment within a global organisation Key Responsibilities Report to check-in desk of appropriate departure point when requested. Report to company office as and when requested during normal working hours. Work as required on both onshore and offshore facilities operating Brandt supplied equipment. Optimise equipment performance in order to ensure customer satisfaction. Maintain stock levels and ensure adequate spares and consumables are available on site to ensure supplied equipment is serviceable. Train rig crew on supplied equipment when requested. Assist in the training of less experienced Brandt Service Engineers. Liaise directly with client personnel both on and offshore when requested. Maintain all equipment as per equipment Repair & Maintenance (R&M) procedures. Prepare and submit daily reports and End of Well recaps as requested, ensuring accurate population of NOV reporting systems. Ensure proper use of computer equipment in line with NOV guidelines. Ensure all spares inventories and maintenance records are submitted to relevant personnel on a regular basis. Submit detailed backload lists at the end of each job, detailing any damage to equipment. Assist onshore logistics with personnel movements to and from the rig. Ensure adherence to work procedures and company policies. Be proactive in suggesting improvements to products and systems. Perform any other duties (onshore or offshore) as reasonably required by Management, including holiday relief cover for other members of staff. Provide clear and concise operational updates to operations support teams and client representatives. Qualifications & Skills Offshore solids control experience (essential). Mechanical background (preferred). Demonstrable experience operating and maintaining solids control equipment. Working knowledge of offshore thermal treatment systems (highly desirable). Experience supervising offshore personnel and equipment operations. Strong communication skills, with the ability to articulate operational updates to both internal teams and clients. Competent computer skills, including the ability to accurately populate daily reports and maintenance records. Understanding of offshore safety standards and procedures. Interpersonal Skills Strong team player with the ability to work independently offshore. Proactive and solution-oriented mindset. Professional and confident when liaising with clients. Adaptable and capable of working in high-pressure offshore environments. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our dedicated team, working across Crawley and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If this sounds like the role you are looking for, we would like to hear from you. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TGPCVL
Jun 27, 2026
Full time
JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our dedicated team, working across Crawley and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If this sounds like the role you are looking for, we would like to hear from you. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TGPCVL
Customer Service Executive Doncaster Full time Office based £26,000 - £28,000 Elevation Recruitment Group are seeking a proactive and customer-focused Customer Service Executive to join our client's team. This role is responsible for delivering excellent customer service by handling enquiries, resolving issues, processing orders, and ensuring a positive customer experience at every stage of the customer journey. Interviews are being held WC 8 June - don't hesitate in applying. Key Responsibilities as a Customer Service Executive Respond to customer enquiries via phone, email, and other communication channels in a professional and timely manner. Provide accurate information regarding products, services, orders, and company procedures. Manage customer orders, returns, exchanges, and account queries. Resolve customer complaints efficiently, escalating issues where necessary while maintaining ownership of the customer experience. Maintain accurate customer records and update CRM systems. Liaise with internal departments including Sales, Finance, Logistics, and Technical teams to ensure smooth service delivery. Monitor customer issues, identify trends, and contribute to continuous improvement initiatives. Support departmental administration and maintain high standards of accuracy and professionalism. About the requirements as a Customer Service Executive Previous experience in customer service, internal sales support, or a similar customer-facing role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Proficient in Microsoft Office and comfortable using CRM systems. Customer-focused, proactive, and solution-oriented. Able to work effectively both independently and as part of a team. What's on Offer? Opportunity to join a supportive and collaborative team. Varied role with exposure to multiple business functions. Ongoing training and development opportunities. A positive working environment focused on delivering excellent customer service. Get in touch with Amy Wood or Sarah Larkin today to find out more.
Jun 27, 2026
Full time
Customer Service Executive Doncaster Full time Office based £26,000 - £28,000 Elevation Recruitment Group are seeking a proactive and customer-focused Customer Service Executive to join our client's team. This role is responsible for delivering excellent customer service by handling enquiries, resolving issues, processing orders, and ensuring a positive customer experience at every stage of the customer journey. Interviews are being held WC 8 June - don't hesitate in applying. Key Responsibilities as a Customer Service Executive Respond to customer enquiries via phone, email, and other communication channels in a professional and timely manner. Provide accurate information regarding products, services, orders, and company procedures. Manage customer orders, returns, exchanges, and account queries. Resolve customer complaints efficiently, escalating issues where necessary while maintaining ownership of the customer experience. Maintain accurate customer records and update CRM systems. Liaise with internal departments including Sales, Finance, Logistics, and Technical teams to ensure smooth service delivery. Monitor customer issues, identify trends, and contribute to continuous improvement initiatives. Support departmental administration and maintain high standards of accuracy and professionalism. About the requirements as a Customer Service Executive Previous experience in customer service, internal sales support, or a similar customer-facing role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Proficient in Microsoft Office and comfortable using CRM systems. Customer-focused, proactive, and solution-oriented. Able to work effectively both independently and as part of a team. What's on Offer? Opportunity to join a supportive and collaborative team. Varied role with exposure to multiple business functions. Ongoing training and development opportunities. A positive working environment focused on delivering excellent customer service. Get in touch with Amy Wood or Sarah Larkin today to find out more.
Job Description About the Role We are seeking a Senior Sales Engineer to drive business growth across a defined UK territory. This role blends technical expertise with commercial ownership, focusing on developing new business while strengthening relationships with existing customers in industrial process control and weighing solutions. You will operate in a highly autonomous, remote environment with full responsibility for your region, directly contributing to revenue growth in a challenging market. This is a remote UK-based role. While we welcome applications from across the UK, candidates located in the Southern UK or Midlands may find travel within the territory more convenient. About the Company Procon Engineering, part of NOV, is a leading provider of turnkey solutions in weighing, process and batch control, belt weighing, and boiler acoustic steam leak detection systems. Over the years, we have established a strong position in the UK as a trusted partner for industrial process weighing and control solutions, supporting a wide range of industries. In addition to our comprehensive product portfolio, we operate one of the UK's most responsive and well-established service organisations. We place strong emphasis on after-sales support, offering installation, commissioning, maintenance, and technical services across the UK and internationally. Our teams support both Procon systems and third-party equipment, helping customers maintain operational efficiency, minimise downtime, and maximise productivity. What We Offer High level of autonomy and ownership of your territory Real impact on business growth and strategy execution Structured onboarding and product training Access to global NOV learning and development programs Clear progression path toward future leadership opportunities Supportive, transparent management style Flexible, remote working model Company car, Mobile phone and Laptop Key Responsibilities Core responsibilities: Develop and execute a regional sales strategy to grow revenue and expand the customer base Identify, qualify, and convert new business opportunities Manage and develop key accounts, building long-term partnerships Deliver technical and commercial solutions aligned with customer needs Prepare and present proposals, quotations, and technical solutions Collaborate with internal engineering teams during bid and delivery phases Maintain strong awareness of market trends, competitors, and customer needs Travel to customer sites as required (approximately 2-3 days per week) Utilise CRM for recording and reporting of sales activity Qualifications & Skills Essential: HNC/HND in Electrical/Electronic Engineering or equivalent experience Proven experience in a technical sales or sales engineering role Strong knowledge of industrial process control or related industries Ability to understand and communicate technical solutions effectively Experience working independently in a remote or field-based role Proficiency in Microsoft Office tools (Excel, Word, Outlook) and experience with CRM systems Preferred: Experience within the weighing industry Demonstrated success in growing sales and winning new business Experience managing key accounts and complex sales cycles Soft Skills Proactive and self-driven approach Strong problem-solving mindset Effective prioritisation and time management Customer-focused with strong relationship-building skills Resilient and comfortable operating in a dynamic market environment Why Join Us? This is an opportunity to take ownership of your region, directly influence business growth, and position yourself for future leadership. You will join a stable, globally backed organisation where your contribution is visible, valued, and supported by clear development pathways. At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing • Private Medical Insurance • Employee Assistance Programme (EAP) Finance & Protection • Pension Plan • Income Protection • Life Assurance • Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) • Dental Insurance • Healthcare Cash Plan • Partner Life Assurance • Critical Illness Cover • Retail Vouchers • Gym Membership • Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Jun 27, 2026
Full time
Job Description About the Role We are seeking a Senior Sales Engineer to drive business growth across a defined UK territory. This role blends technical expertise with commercial ownership, focusing on developing new business while strengthening relationships with existing customers in industrial process control and weighing solutions. You will operate in a highly autonomous, remote environment with full responsibility for your region, directly contributing to revenue growth in a challenging market. This is a remote UK-based role. While we welcome applications from across the UK, candidates located in the Southern UK or Midlands may find travel within the territory more convenient. About the Company Procon Engineering, part of NOV, is a leading provider of turnkey solutions in weighing, process and batch control, belt weighing, and boiler acoustic steam leak detection systems. Over the years, we have established a strong position in the UK as a trusted partner for industrial process weighing and control solutions, supporting a wide range of industries. In addition to our comprehensive product portfolio, we operate one of the UK's most responsive and well-established service organisations. We place strong emphasis on after-sales support, offering installation, commissioning, maintenance, and technical services across the UK and internationally. Our teams support both Procon systems and third-party equipment, helping customers maintain operational efficiency, minimise downtime, and maximise productivity. What We Offer High level of autonomy and ownership of your territory Real impact on business growth and strategy execution Structured onboarding and product training Access to global NOV learning and development programs Clear progression path toward future leadership opportunities Supportive, transparent management style Flexible, remote working model Company car, Mobile phone and Laptop Key Responsibilities Core responsibilities: Develop and execute a regional sales strategy to grow revenue and expand the customer base Identify, qualify, and convert new business opportunities Manage and develop key accounts, building long-term partnerships Deliver technical and commercial solutions aligned with customer needs Prepare and present proposals, quotations, and technical solutions Collaborate with internal engineering teams during bid and delivery phases Maintain strong awareness of market trends, competitors, and customer needs Travel to customer sites as required (approximately 2-3 days per week) Utilise CRM for recording and reporting of sales activity Qualifications & Skills Essential: HNC/HND in Electrical/Electronic Engineering or equivalent experience Proven experience in a technical sales or sales engineering role Strong knowledge of industrial process control or related industries Ability to understand and communicate technical solutions effectively Experience working independently in a remote or field-based role Proficiency in Microsoft Office tools (Excel, Word, Outlook) and experience with CRM systems Preferred: Experience within the weighing industry Demonstrated success in growing sales and winning new business Experience managing key accounts and complex sales cycles Soft Skills Proactive and self-driven approach Strong problem-solving mindset Effective prioritisation and time management Customer-focused with strong relationship-building skills Resilient and comfortable operating in a dynamic market environment Why Join Us? This is an opportunity to take ownership of your region, directly influence business growth, and position yourself for future leadership. You will join a stable, globally backed organisation where your contribution is visible, valued, and supported by clear development pathways. At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing • Private Medical Insurance • Employee Assistance Programme (EAP) Finance & Protection • Pension Plan • Income Protection • Life Assurance • Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) • Dental Insurance • Healthcare Cash Plan • Partner Life Assurance • Critical Illness Cover • Retail Vouchers • Gym Membership • Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Jointhe UK's No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We're looking for someone who enjoysspeaking to people face to face and on the phone, building relationships and driving business. You'll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they're working on. Working as part of a busy,depot team, you'll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You'll work closely withourKitchen Sales Designers andourTerritory Sales Representatives, helping convert conversations into opportunities and opportunities into sales.If you're confident on the phone, enjoy building rapport, and are motivated by targets and results, you'll fit right in. What we can offer you: Competitive salary, brilliant bonuses and outstanding depot incentives Excellentpension planwithup to 12% company contribution Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products Buy-as-you-earn share scheme 40 hour working week No evening, Sunday or Bank Holiday working Virtual GP access and wellbeing support for you and your family A strong team culture that genuinely sets us apart What we're looking for: A confident communicatorwho iscomfortable speaking to customers on the phone and face to face Someone who enjoys building relationships and turning conversations into opportunities Commercially minded, with a focus on driving sales and adding value Self-motivated, positive and proactive Organised and reliable, able to manage customer activity and keep track of pipelines Comfortable working to call targets and activity levels Experience in telesales, account management or a customer focused role is helpful What you'll be doing: Calling existing trade customers to build long term relationships and grow future business Using customer data to spotinactivity and bring accounts back on track Managing a targeted customer list and achieving daily call activity levels Keeping up to date with customer projects to identify opportunities to add value and drive repeat business Arranging surveys and appointments forourKitchen Sales Designers Promoting products, offers and events to keep customers engaged Supporting administration, including invoicing and general depot tasks Working closely with the wider team to help the depot hit its targets and deliver great service What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as aBusiness Developer, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Jun 27, 2026
Full time
Jointhe UK's No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We're looking for someone who enjoysspeaking to people face to face and on the phone, building relationships and driving business. You'll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they're working on. Working as part of a busy,depot team, you'll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You'll work closely withourKitchen Sales Designers andourTerritory Sales Representatives, helping convert conversations into opportunities and opportunities into sales.If you're confident on the phone, enjoy building rapport, and are motivated by targets and results, you'll fit right in. What we can offer you: Competitive salary, brilliant bonuses and outstanding depot incentives Excellentpension planwithup to 12% company contribution Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products Buy-as-you-earn share scheme 40 hour working week No evening, Sunday or Bank Holiday working Virtual GP access and wellbeing support for you and your family A strong team culture that genuinely sets us apart What we're looking for: A confident communicatorwho iscomfortable speaking to customers on the phone and face to face Someone who enjoys building relationships and turning conversations into opportunities Commercially minded, with a focus on driving sales and adding value Self-motivated, positive and proactive Organised and reliable, able to manage customer activity and keep track of pipelines Comfortable working to call targets and activity levels Experience in telesales, account management or a customer focused role is helpful What you'll be doing: Calling existing trade customers to build long term relationships and grow future business Using customer data to spotinactivity and bring accounts back on track Managing a targeted customer list and achieving daily call activity levels Keeping up to date with customer projects to identify opportunities to add value and drive repeat business Arranging surveys and appointments forourKitchen Sales Designers Promoting products, offers and events to keep customers engaged Supporting administration, including invoicing and general depot tasks Working closely with the wider team to help the depot hit its targets and deliver great service What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as aBusiness Developer, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
The Credit Control Manager will oversee the credit management process, ensuring timely collections and managing debtor accounts effectively. Client Details This role is with a well-established company in the FMCG sector, known for its commitment to excellence in product delivery and customer satisfaction. The organisation offer a structured and professional environment for career growth. Description Manage the full day-to-day credit control function, including releasing orders following due credit checks, posting and allocating receipts, and issuing customer account statements. Oversee debtor accounts, ensuring accurate records and reconciliations. Develop and maintain strong relationships with clients to support efficient collections. Assess credit risk and establish credit limits for new and existing customers. Facilitate the use of discretionary limits for eligible customers Prepare regular reports on outstanding debts and account statuses for management review. Collaborate with internal teams to resolve disputes and billing issues promptly. Ensure compliance with company policies and industry regulations related to credit management. Provide recommendations for process improvements within the credit control function. Monitor over-90-day debt and take appropriate action to reduce exposure, including dispute resolution, payment negotiation, and initiating legal proceedings where necessary. Liaise with internal sales representatives to support account management and resolve issues impacting payment Work collaboratively with the Logistics and Customer Services teams on EDI-related processes and requirement Profile A successful Credit Control Manager should have: Excellent communication skills to build and maintain client relationships. Worked with EDI Systems Proficiency in relevant accounting software and Microsoft Office applications. A detail-oriented and organised approach to work. The ability to work independently and collaboratively as part of a team. Job Offer Competitive salary Permanent position offering long-term career opportunities. Supportive and professional work environment Opportunities for growth and development within the accounting and finance department. If you are ready to take the next step in your career as a Credit Control Manager, we encourage you to apply today!
Jun 27, 2026
Full time
The Credit Control Manager will oversee the credit management process, ensuring timely collections and managing debtor accounts effectively. Client Details This role is with a well-established company in the FMCG sector, known for its commitment to excellence in product delivery and customer satisfaction. The organisation offer a structured and professional environment for career growth. Description Manage the full day-to-day credit control function, including releasing orders following due credit checks, posting and allocating receipts, and issuing customer account statements. Oversee debtor accounts, ensuring accurate records and reconciliations. Develop and maintain strong relationships with clients to support efficient collections. Assess credit risk and establish credit limits for new and existing customers. Facilitate the use of discretionary limits for eligible customers Prepare regular reports on outstanding debts and account statuses for management review. Collaborate with internal teams to resolve disputes and billing issues promptly. Ensure compliance with company policies and industry regulations related to credit management. Provide recommendations for process improvements within the credit control function. Monitor over-90-day debt and take appropriate action to reduce exposure, including dispute resolution, payment negotiation, and initiating legal proceedings where necessary. Liaise with internal sales representatives to support account management and resolve issues impacting payment Work collaboratively with the Logistics and Customer Services teams on EDI-related processes and requirement Profile A successful Credit Control Manager should have: Excellent communication skills to build and maintain client relationships. Worked with EDI Systems Proficiency in relevant accounting software and Microsoft Office applications. A detail-oriented and organised approach to work. The ability to work independently and collaboratively as part of a team. Job Offer Competitive salary Permanent position offering long-term career opportunities. Supportive and professional work environment Opportunities for growth and development within the accounting and finance department. If you are ready to take the next step in your career as a Credit Control Manager, we encourage you to apply today!
Manpower Recruitment are looking for a Full Time or Part Front of House Assistant on a Permanent basis, for an established Restaurant in Oxford City Centre. Working days would be 5/7 days including weekends and consist of split shifts. Hours would be 12pm-3pm and then 6pm-10pm. If Part time the hours would be either 12pm-3pm or 6pm-10pm. The role is paying 13- 15ph, depending on experience, including tips. Ideally the Candidate would live in a close distance to City Centre for split shifts if full time position taken Overall Objective To participate in the customer orders and giving the best possible service to all and serving orders in a timely manner. Duties & Responsibilities Correct use of equipment, materials and foodstuff to meet both Health and Safety and Food Hygiene regulations Taking customer orders Clean equipment and table areas to meet standards of cleanliness and hygiene Provide a professional service for all service users Observe all food hygiene policies and procedures Assist with food and beverage service. Taking Phone calls when needed and review bookings and delivery service. If interested, please get in contact with a Manpower representative. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 27, 2026
Full time
Manpower Recruitment are looking for a Full Time or Part Front of House Assistant on a Permanent basis, for an established Restaurant in Oxford City Centre. Working days would be 5/7 days including weekends and consist of split shifts. Hours would be 12pm-3pm and then 6pm-10pm. If Part time the hours would be either 12pm-3pm or 6pm-10pm. The role is paying 13- 15ph, depending on experience, including tips. Ideally the Candidate would live in a close distance to City Centre for split shifts if full time position taken Overall Objective To participate in the customer orders and giving the best possible service to all and serving orders in a timely manner. Duties & Responsibilities Correct use of equipment, materials and foodstuff to meet both Health and Safety and Food Hygiene regulations Taking customer orders Clean equipment and table areas to meet standards of cleanliness and hygiene Provide a professional service for all service users Observe all food hygiene policies and procedures Assist with food and beverage service. Taking Phone calls when needed and review bookings and delivery service. If interested, please get in contact with a Manpower representative. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Customer Experience Representative (German Speaking) Permanent Role Northampton Office Based £27,000+ Customer Experience Representative (German Speaking) Due to our client's exciting business expansion, we are seeking a bilingual Customer Experience Representative to join their customer service team in Northampton. In this role, you won't just be answering queries; you will be the face of our brand for their German-speaking market, driving the new digital strategy and ensuring every customer interaction is exceptional. Our client is looking for a proactive professional who can identify customer needs, collaborate across departments, and help us scale our international presence. The RoleYou will manage the end-to-end customer journey, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect. Key Responsibilities Product Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing.Customer Support: Respond to queries promptly via phone, email, social media, and live chat.Insight & Analysis: Analyse customer feedback, log technical issues, and proactively step in to ensure a positive user experience.RequirementsLanguage Skills: Fluent English and German speaker (written and verbal). Experience: At least two years in a customer experience, support, or sales-focused role.Communication: Exceptional interpersonal skills with the ability to listen actively and communicate complex ideas clearly.Technical Proficiency: Experience handling high volumes of calls and emails daily; ability to gather and interpret customer data.Numeracy: Excellent maths skills for accurate, speedy calculation of sales prices, discounts, and percentages.Soft Skills: High levels of patience, superb time management, and the ability to work independently or as part of a collaborative team.Why You Should ApplyBe a Pioneer: Play a direct role in our new digital strategy and business expansion.Collaborative Culture: Work closely with marketing and sales in a fast-paced, supportive environment.Professional Growth: Opportunity to manage the full sales and support cycle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Full time
Customer Experience Representative (German Speaking) Permanent Role Northampton Office Based £27,000+ Customer Experience Representative (German Speaking) Due to our client's exciting business expansion, we are seeking a bilingual Customer Experience Representative to join their customer service team in Northampton. In this role, you won't just be answering queries; you will be the face of our brand for their German-speaking market, driving the new digital strategy and ensuring every customer interaction is exceptional. Our client is looking for a proactive professional who can identify customer needs, collaborate across departments, and help us scale our international presence. The RoleYou will manage the end-to-end customer journey, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect. Key Responsibilities Product Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing.Customer Support: Respond to queries promptly via phone, email, social media, and live chat.Insight & Analysis: Analyse customer feedback, log technical issues, and proactively step in to ensure a positive user experience.RequirementsLanguage Skills: Fluent English and German speaker (written and verbal). Experience: At least two years in a customer experience, support, or sales-focused role.Communication: Exceptional interpersonal skills with the ability to listen actively and communicate complex ideas clearly.Technical Proficiency: Experience handling high volumes of calls and emails daily; ability to gather and interpret customer data.Numeracy: Excellent maths skills for accurate, speedy calculation of sales prices, discounts, and percentages.Soft Skills: High levels of patience, superb time management, and the ability to work independently or as part of a collaborative team.Why You Should ApplyBe a Pioneer: Play a direct role in our new digital strategy and business expansion.Collaborative Culture: Work closely with marketing and sales in a fast-paced, supportive environment.Professional Growth: Opportunity to manage the full sales and support cycle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Business Managers, Do you want to work for a great brand, working at a falgship dealership? With an enviable model range? Working in a thriving dealership? Earning a fabulous salary with a company car? Due to promotion! The Recruitment Solution are working with a well-respected, dealership group who are looking to recruit an experienced, enthusiastic, competitive and driven Business Manager to join their busy showroom team in the East London/Essex area. This is an excellent opportunity to join this successful dealership, you will have a great opportunity to utilise all your experience to help take the sales performance to the next level. As a reward you will earn a great salary with excellent career opportunity. You will need to be currently working within a franchised dealership in a Sales Controller / Business Manager or Transaction Manager role. Why Apply for this Business Manager vacancy? •This is a fantastic dealer group with a well-respected reputation •Join one of the brands of the moment •Be able to have a genuine input into the running of your team and their development •Excellent manufacturer relationship and support with a great salary package! Business Manager Requirements •To stack and control the deals with Sales Executives •To help the Sales Executives manage their diaries and incoming leads •To drive prospecting with the Sales Executives •You will work closely with the management team to help drive profit, sales and customer satisfaction to new levels To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jun 27, 2026
Full time
Business Managers, Do you want to work for a great brand, working at a falgship dealership? With an enviable model range? Working in a thriving dealership? Earning a fabulous salary with a company car? Due to promotion! The Recruitment Solution are working with a well-respected, dealership group who are looking to recruit an experienced, enthusiastic, competitive and driven Business Manager to join their busy showroom team in the East London/Essex area. This is an excellent opportunity to join this successful dealership, you will have a great opportunity to utilise all your experience to help take the sales performance to the next level. As a reward you will earn a great salary with excellent career opportunity. You will need to be currently working within a franchised dealership in a Sales Controller / Business Manager or Transaction Manager role. Why Apply for this Business Manager vacancy? •This is a fantastic dealer group with a well-respected reputation •Join one of the brands of the moment •Be able to have a genuine input into the running of your team and their development •Excellent manufacturer relationship and support with a great salary package! Business Manager Requirements •To stack and control the deals with Sales Executives •To help the Sales Executives manage their diaries and incoming leads •To drive prospecting with the Sales Executives •You will work closely with the management team to help drive profit, sales and customer satisfaction to new levels To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 27, 2026
Full time
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Jun 27, 2026
Full time
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Parts Advisors, We are looking for an experienced Parts Advisor, to join this fabulous main dealer group. We are seeking a candidate whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills. Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation. With their generous rewards and structured approach to training and development, our client offers real job security and every opportunity to progress. Further reasons to apply for this Parts Advisor role: • Industry leading package • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Privilege vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Cycle to work purchase scheme • Access to Perks at Work discount website Do you have Parts Advisor experience? • Do you have excellent communication skills? • Do you have experience in a selling/customer service environment? • Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook? They are happy to talk flexible working They care about being an inclusive employer and encourage applications from people with diverse backgrounds and experiences. They want all their colleagues to bring their whole self to work and that starts with you. If you feel this Parts Advisor role is ideal for you, call Daniel today on (phone number removed) or send your CV to (url removed) If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jun 27, 2026
Full time
Parts Advisors, We are looking for an experienced Parts Advisor, to join this fabulous main dealer group. We are seeking a candidate whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills. Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation. With their generous rewards and structured approach to training and development, our client offers real job security and every opportunity to progress. Further reasons to apply for this Parts Advisor role: • Industry leading package • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Privilege vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Cycle to work purchase scheme • Access to Perks at Work discount website Do you have Parts Advisor experience? • Do you have excellent communication skills? • Do you have experience in a selling/customer service environment? • Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook? They are happy to talk flexible working They care about being an inclusive employer and encourage applications from people with diverse backgrounds and experiences. They want all their colleagues to bring their whole self to work and that starts with you. If you feel this Parts Advisor role is ideal for you, call Daniel today on (phone number removed) or send your CV to (url removed) If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Customer Experience Manager Salary: 40,510 + Excellent Civil Service Benefits Location: Birmingham or Cardiff (Hybrid Working -2 days in the office) Permanent Full Time 37 hours per week Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Customer Experience Manager. This is a unique opportunity to join the independent voice for water consumers in England and Wales. As a Customer Experience Manager, you will have the chance to work closely with water companies, regulators and senior stakeholders, playing a key role in assessing customer service performance, influencing improvements and helping to shape the future customer experience agenda across the sector. The role offers significant ownership and influence across a range of high-profile customer experience initiatives, with a focus on stakeholder engagement and sector-wide impact rather than direct people management. THE ROLE As Customer Experience Manager, you will: Spearhead and coordinate CCW's suite of customer experience assessments of water companies. Build strong relationships with internal and external stakeholders, acting as a trusted and credible representative of CCW. Analyse customer service performance, complaints handling and assessment findings to identify areas for improvement. Prepare high-quality reports, briefings and recommendations for a variety of audiences. Facilitate discussions, workshops and assessment meetings with confidence and professionalism. Support the development of customer policy, guidance and future assessment frameworks. Use evidence and insight to encourage service improvements and drive positive outcomes. Represent CCW at meetings, forums and industry events across England and Wales. THE CANDIDATE We are looking for someone who is engaging, organised and people-focused, with: Experience working in customer experience, complaints, stakeholder engagement or a similar environment. Knowledge of regulated industries, utilities or the water sector is highly desirable, but not essential. Strong communication skills and the ability to articulate ideas clearly and influence others. Experience producing reports, briefings or recommendations based on evidence and analysis. Experience using data, research and customer insights to support decision-making. Excellent attention to detail and strong organisational skills. Confidence engaging with a wide range of stakeholders and directing discussions. The ability to build credibility, develop relationships and challenge constructively when required. Sound judgement, initiative and a collaborative approach to problem solving. A genuine passion for improving customer outcomes. Please note that regular travel across England and Wales is required, including occasional overnight stays. BENEFITS & OFFERING Hybrid working policy: 8 days per month office based, remainder can be worked from home. 25 days annual leave allowance plus 10 days' public and privilege holidays. Flexi time is available, with the ability to accrue and take time off in lieu throughout the year. Generous Civil Service Pension Health & Fitness allowance Paid allowance days for voluntary work Wellbeing Hour once a month Onsite Coffee shop Free Eye Test every 2 years and Free Flu Jab annually HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Kamila Korzeniewska on: Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Jun 27, 2026
Full time
Customer Experience Manager Salary: 40,510 + Excellent Civil Service Benefits Location: Birmingham or Cardiff (Hybrid Working -2 days in the office) Permanent Full Time 37 hours per week Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Customer Experience Manager. This is a unique opportunity to join the independent voice for water consumers in England and Wales. As a Customer Experience Manager, you will have the chance to work closely with water companies, regulators and senior stakeholders, playing a key role in assessing customer service performance, influencing improvements and helping to shape the future customer experience agenda across the sector. The role offers significant ownership and influence across a range of high-profile customer experience initiatives, with a focus on stakeholder engagement and sector-wide impact rather than direct people management. THE ROLE As Customer Experience Manager, you will: Spearhead and coordinate CCW's suite of customer experience assessments of water companies. Build strong relationships with internal and external stakeholders, acting as a trusted and credible representative of CCW. Analyse customer service performance, complaints handling and assessment findings to identify areas for improvement. Prepare high-quality reports, briefings and recommendations for a variety of audiences. Facilitate discussions, workshops and assessment meetings with confidence and professionalism. Support the development of customer policy, guidance and future assessment frameworks. Use evidence and insight to encourage service improvements and drive positive outcomes. Represent CCW at meetings, forums and industry events across England and Wales. THE CANDIDATE We are looking for someone who is engaging, organised and people-focused, with: Experience working in customer experience, complaints, stakeholder engagement or a similar environment. Knowledge of regulated industries, utilities or the water sector is highly desirable, but not essential. Strong communication skills and the ability to articulate ideas clearly and influence others. Experience producing reports, briefings or recommendations based on evidence and analysis. Experience using data, research and customer insights to support decision-making. Excellent attention to detail and strong organisational skills. Confidence engaging with a wide range of stakeholders and directing discussions. The ability to build credibility, develop relationships and challenge constructively when required. Sound judgement, initiative and a collaborative approach to problem solving. A genuine passion for improving customer outcomes. Please note that regular travel across England and Wales is required, including occasional overnight stays. BENEFITS & OFFERING Hybrid working policy: 8 days per month office based, remainder can be worked from home. 25 days annual leave allowance plus 10 days' public and privilege holidays. Flexi time is available, with the ability to accrue and take time off in lieu throughout the year. Generous Civil Service Pension Health & Fitness allowance Paid allowance days for voluntary work Wellbeing Hour once a month Onsite Coffee shop Free Eye Test every 2 years and Free Flu Jab annually HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Kamila Korzeniewska on: Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
The London Borough of Croydon are seeking an experienced Disrepair Manager to join their Housing Property team Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Leading on the investigation and management of disrepair and Environmental Protection Act claims Managing and developing a team of disrepair surveyors and support staff Ensuring full compliance with disrepair protocol, legislation and health & safety requirements Monitoring performance, identifying trends and insights to inform continuous service improvement Managing contractor performance and ensuring value for money and quality delivery Acting as a key liaison with solicitors, residents, contractors and internal stakeholders Overseeing complaint resolution and enhancing customer satisfaction outcomes Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Strong experience in housing repairs, maintenance or disrepair management Proven track record of managing legal disrepair cases and claims Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol Experience managing contractors, performance and service delivery Strong leadership and stakeholder management skills Excellent communication, negotiation and problem-solving ability A proactive, solutions-focused approach with a commitment to service improvement Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return £55,323 to £57,402 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days Opportunity to shape the future of housing asset management and repairs services in a major London borough A key leadership role within a high-impact transformation programme Collaborative and supportive working environment Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details.
Jun 27, 2026
Full time
The London Borough of Croydon are seeking an experienced Disrepair Manager to join their Housing Property team Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Leading on the investigation and management of disrepair and Environmental Protection Act claims Managing and developing a team of disrepair surveyors and support staff Ensuring full compliance with disrepair protocol, legislation and health & safety requirements Monitoring performance, identifying trends and insights to inform continuous service improvement Managing contractor performance and ensuring value for money and quality delivery Acting as a key liaison with solicitors, residents, contractors and internal stakeholders Overseeing complaint resolution and enhancing customer satisfaction outcomes Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Strong experience in housing repairs, maintenance or disrepair management Proven track record of managing legal disrepair cases and claims Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol Experience managing contractors, performance and service delivery Strong leadership and stakeholder management skills Excellent communication, negotiation and problem-solving ability A proactive, solutions-focused approach with a commitment to service improvement Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return £55,323 to £57,402 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days Opportunity to shape the future of housing asset management and repairs services in a major London borough A key leadership role within a high-impact transformation programme Collaborative and supportive working environment Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details.
The Pilot Group -Customer Service £27,828 (+monthly bonus) DOE Central Manchester (10minutes walk from Victoria with free parking) Hybrid working - 3office days (mixture of 8:30am - 5:30, 9am - 6pm and 11am -8pm shifts) ESL connects the demand and supply of electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. We operate globally offering fast deliveries and making things easy both for our customers and our suppliers, developing long-term relationships with them. ESL is headquartered in Manchester and operates with a strong international presence. It was founded by two female entrepreneurs 19 years ago (both are still in the business), and the company has 75 amazing people with brilliant skills. The Role - Customer Service The role will be working in our Customer Service Team alongside Account Managers to grow the sales, and develop and maintain relationships within the company. You will be the primary contact for customers and suppliers and provide efficient and professional sales support to colleagues and customers. Specifically, you will be taking over the sales process from the moment the product has been sold to process orders and complete any administration. You will liaise with different stakeholders including customers, suppliers, vendors, the internal warehouse and Account Managers to ensure products are received on time and expectations are managed. You will work with our internal warehouse to ensure orders are booked in and out. You will also be responsible for general administration for Account Managers including price lists, quotes and diary management. Essential Skills Customer Service Excellent communication skills (including telephone skills) Organised Attention to detail Previous Customer Service experience Excel / data manipulation skills Location (Customer Service): Head Office, Manchester (Short walk from Manchester Victoria train station) Commutable from: Manchester, Greater Manchester, Oldham, Rochdale, Warrington, Widnes, Runcorn, Preston, St Helens, Altrincham, Stockport, Bury, Bolton, Leigh, Wigan, Wilmslow Benefits 25 days holidays + bank holidays Holiday Purchase Scheme Life Assurance x 4 of your salary Health Shield - Cash plan, Thrive app, Employee Assistance Program, My GP anytime. Metro Money Location close to Manchester City Centre Free parking - first come first serve basis Enhanced maternity / paternity pay Annual Events including Christmas Party / Team Lunches Recruitment Agencies; The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV 'sent in kind' and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction.
Jun 27, 2026
Full time
The Pilot Group -Customer Service £27,828 (+monthly bonus) DOE Central Manchester (10minutes walk from Victoria with free parking) Hybrid working - 3office days (mixture of 8:30am - 5:30, 9am - 6pm and 11am -8pm shifts) ESL connects the demand and supply of electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. We operate globally offering fast deliveries and making things easy both for our customers and our suppliers, developing long-term relationships with them. ESL is headquartered in Manchester and operates with a strong international presence. It was founded by two female entrepreneurs 19 years ago (both are still in the business), and the company has 75 amazing people with brilliant skills. The Role - Customer Service The role will be working in our Customer Service Team alongside Account Managers to grow the sales, and develop and maintain relationships within the company. You will be the primary contact for customers and suppliers and provide efficient and professional sales support to colleagues and customers. Specifically, you will be taking over the sales process from the moment the product has been sold to process orders and complete any administration. You will liaise with different stakeholders including customers, suppliers, vendors, the internal warehouse and Account Managers to ensure products are received on time and expectations are managed. You will work with our internal warehouse to ensure orders are booked in and out. You will also be responsible for general administration for Account Managers including price lists, quotes and diary management. Essential Skills Customer Service Excellent communication skills (including telephone skills) Organised Attention to detail Previous Customer Service experience Excel / data manipulation skills Location (Customer Service): Head Office, Manchester (Short walk from Manchester Victoria train station) Commutable from: Manchester, Greater Manchester, Oldham, Rochdale, Warrington, Widnes, Runcorn, Preston, St Helens, Altrincham, Stockport, Bury, Bolton, Leigh, Wigan, Wilmslow Benefits 25 days holidays + bank holidays Holiday Purchase Scheme Life Assurance x 4 of your salary Health Shield - Cash plan, Thrive app, Employee Assistance Program, My GP anytime. Metro Money Location close to Manchester City Centre Free parking - first come first serve basis Enhanced maternity / paternity pay Annual Events including Christmas Party / Team Lunches Recruitment Agencies; The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV 'sent in kind' and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction.