Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 22, 2026
Contractor
Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Service Advisor / Aftersales Advisor - Motor Trade Exeter, Devon £33,575 per annum Full-Time, Permanent Automotive Service Advisor Dealership Service Advisor Workshop Controller About the Role We are looking for an experienced Service Advisor, Automotive Service Advisor, or Motor Trade Customer Service professional to join our busy workshop team in Exeter. This is a customer-facing Service Receptionist or Aftersales Advisor role at the heart of our operation, where your ability to communicate clearly, manage the workshop diary, and keep customers informed will directly shape the experience we deliver. Offering a salary of £33,575, a rotating shift pattern, and a supportive team environment, this is a fantastic opportunity for an ambitious Vehicle Service Advisor or Dealership Service Advisor based in or around Exeter, Taunton, Tiverton, Newton Abbot, or Exmouth looking to develop your Motor Industry career. About You You are a confident, customer-focused professional with a background in Motor Trade. You may be a Service Advisor, Workshop Receptionist, Aftersales Advisor, Service Controller, or Customer Service professional in the automotive sector. Your motor industry experience includes: Previous experience as a Service Advisor, Automotive Service Advisor, or Motor Trade customer service professional Excellent communication skills - calm, professional, and reassuring under pressure Strong organisational skills managing workshop loading and Service Booking systems Confidence explaining technical repairs to customers in plain language Experience as a Workshop Controller, Service Controller, or Dealership Service Advisor Ability to upsell service contracts and aftersales products professionally A team-oriented attitude and drive to deliver outstanding customer satisfaction in a busy automotive workshop Key Responsibilities As our Service Advisor in Exeter, your responsibilities include managing customer interactions, workshop loading, and Service Booking operations: Accurately capturing customer details and vehicle faults as a Service Receptionist or Aftersales Advisor Taking telephone bookings and managing Workshop Controller duties for workshop capacity Managing Service Booking efficiency to maximise workshop loading at all times Raising job cards and ensuring compliant documentation as part of Dealership Service operations Keeping customers updated throughout the repair process as a professional Service Advisor Handing over completed vehicles and explaining repairs as part of customer service in Motor Trade Monitoring repair progress and communicating delays proactively as a Service Controller Actively promoting aftersales products and service contracts in your Automotive Service Advisor role Arranging MOT and vehicle inspection schedules Providing warranty and service requirement advice Processing customer payments accurately Maintaining the customer database Working Hours This role operates on a weekly rotating shift pattern: Early shift: Monday to Friday, 07:00 - 16:00 Late shift: Monday to Friday, 09:00 - 18:00 1 in 3 Saturdays: 08:00 - 13:00 (included in salary) Salary and Benefits £33,575 per annum - inclusive of Saturday rotation Weekly rotating shift pattern - no permanent late shifts Company pension scheme Free on-site parking Supportive team environment with real career development opportunities Who Should Apply Ideal candidates include experienced Service Advisors, Automotive Service Advisors, Workshop Receptionists, Aftersales Advisors, or Service Controllers from the Motor Trade industry. Whether you're a Dealership Service Advisor, Vehicle Service Advisor, Parts and Service Advisor, or Service Receptionist, we want to hear from you. If you work at a franchised dealership, independent garage, commercial vehicle workshop, or fast-fit centre in Exeter, Taunton, Tiverton, Newton Abbot, Exmouth, Sidmouth, or Crediton - or you're a Motor Trade professional looking for a new automotive service opportunity - apply now. We need motivated, customer-focused Service Booking professionals and Workshop Controllers. How to Apply Click 'Apply Now' and upload your CV. Interviews are being arranged immediately. This is a great opportunity to join a respected, busy workshop in Exeter - don't miss out. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. INDHGV
Jun 22, 2026
Full time
Service Advisor / Aftersales Advisor - Motor Trade Exeter, Devon £33,575 per annum Full-Time, Permanent Automotive Service Advisor Dealership Service Advisor Workshop Controller About the Role We are looking for an experienced Service Advisor, Automotive Service Advisor, or Motor Trade Customer Service professional to join our busy workshop team in Exeter. This is a customer-facing Service Receptionist or Aftersales Advisor role at the heart of our operation, where your ability to communicate clearly, manage the workshop diary, and keep customers informed will directly shape the experience we deliver. Offering a salary of £33,575, a rotating shift pattern, and a supportive team environment, this is a fantastic opportunity for an ambitious Vehicle Service Advisor or Dealership Service Advisor based in or around Exeter, Taunton, Tiverton, Newton Abbot, or Exmouth looking to develop your Motor Industry career. About You You are a confident, customer-focused professional with a background in Motor Trade. You may be a Service Advisor, Workshop Receptionist, Aftersales Advisor, Service Controller, or Customer Service professional in the automotive sector. Your motor industry experience includes: Previous experience as a Service Advisor, Automotive Service Advisor, or Motor Trade customer service professional Excellent communication skills - calm, professional, and reassuring under pressure Strong organisational skills managing workshop loading and Service Booking systems Confidence explaining technical repairs to customers in plain language Experience as a Workshop Controller, Service Controller, or Dealership Service Advisor Ability to upsell service contracts and aftersales products professionally A team-oriented attitude and drive to deliver outstanding customer satisfaction in a busy automotive workshop Key Responsibilities As our Service Advisor in Exeter, your responsibilities include managing customer interactions, workshop loading, and Service Booking operations: Accurately capturing customer details and vehicle faults as a Service Receptionist or Aftersales Advisor Taking telephone bookings and managing Workshop Controller duties for workshop capacity Managing Service Booking efficiency to maximise workshop loading at all times Raising job cards and ensuring compliant documentation as part of Dealership Service operations Keeping customers updated throughout the repair process as a professional Service Advisor Handing over completed vehicles and explaining repairs as part of customer service in Motor Trade Monitoring repair progress and communicating delays proactively as a Service Controller Actively promoting aftersales products and service contracts in your Automotive Service Advisor role Arranging MOT and vehicle inspection schedules Providing warranty and service requirement advice Processing customer payments accurately Maintaining the customer database Working Hours This role operates on a weekly rotating shift pattern: Early shift: Monday to Friday, 07:00 - 16:00 Late shift: Monday to Friday, 09:00 - 18:00 1 in 3 Saturdays: 08:00 - 13:00 (included in salary) Salary and Benefits £33,575 per annum - inclusive of Saturday rotation Weekly rotating shift pattern - no permanent late shifts Company pension scheme Free on-site parking Supportive team environment with real career development opportunities Who Should Apply Ideal candidates include experienced Service Advisors, Automotive Service Advisors, Workshop Receptionists, Aftersales Advisors, or Service Controllers from the Motor Trade industry. Whether you're a Dealership Service Advisor, Vehicle Service Advisor, Parts and Service Advisor, or Service Receptionist, we want to hear from you. If you work at a franchised dealership, independent garage, commercial vehicle workshop, or fast-fit centre in Exeter, Taunton, Tiverton, Newton Abbot, Exmouth, Sidmouth, or Crediton - or you're a Motor Trade professional looking for a new automotive service opportunity - apply now. We need motivated, customer-focused Service Booking professionals and Workshop Controllers. How to Apply Click 'Apply Now' and upload your CV. Interviews are being arranged immediately. This is a great opportunity to join a respected, busy workshop in Exeter - don't miss out. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. INDHGV
Main Purpose of Role: Being part of a dynamic UK Sales team, you will report to the Regional Sales Manager in your area. It will be your responsibility to provide a first class breeding advisory service to dairy and beef farmers on the Cogent portfolio of products and services to achieve genetic improvement in the customer's herd click apply for full job details
Jun 22, 2026
Full time
Main Purpose of Role: Being part of a dynamic UK Sales team, you will report to the Regional Sales Manager in your area. It will be your responsibility to provide a first class breeding advisory service to dairy and beef farmers on the Cogent portfolio of products and services to achieve genetic improvement in the customer's herd click apply for full job details
Join a leading accountancy firm in Fareham as a Payroll Administrator Are you interested in working for a rapidly evolving company? Do you want a career where no two days are the same? Our client offers a dynamic environment with excellent learning and development support. About the Role: Our client is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. They are a top ten accountancy firm in the UK and the largest SME practice. This role ensures the accurate and timely delivery of client payrolls, general administrative duties, and collaborative work within the payroll hub. You will communicate effectively with clients, offices, HMRC, and third-party providers, staying up-to-date with payroll legislation and industry changes. Key Responsibilities: Ensure accurate and timely delivery of client payrolls. Input data, run audit and validation checks, and interface data to General Ledger and Pensions systems. Monitor SSP, SMP, and other statutory payments. Process accurate and timely year-end reporting. Manage payroll changes to time and attendance systems (BMS). Administer end-to-end payroll processes and auto enrolment compliance. Answer payroll-related enquiries and act as a trusted advisor. Provide first-line support for pay queries. Peer check payrolls. Undertake general administrative duties and work collaboratively within the payroll hub. Develop relationships with clients and communicate effectively with wider offices, HMRC, and third-party providers. Stay updated with payroll legislation and industry changes through independent research. Skills & Experience: Previous payroll administration experience (minimum one year in a busy service-driven environment, preferably within a bureau). End-to-end payroll processing experience, including pensions, benefits, and statutory payments. High accuracy and attention to detail in both manual and systems-based work. Ability to coordinate, prioritise, and multitask with minimal supervision. Strong customer-focused approach, handling queries by telephone and email. Adaptability to a highly changeable environment. Excellent verbal and written communication skills. Ability to work under pressure and meet tight deadlines. Knowledge of payroll legislation, processing, and auto enrolment regulations. Ability to manually calculate payroll. Our client values personal attributes that make employees authentic in the marketplace. They seek individuals who can collaborate with peers, bring their own voice to the table, and respect others' opinions. They want someone who is dynamic, more than just a team member, and ready to join a family of like-minded individuals. If this sounds like the opportunity you are looking for, please apply now or contact Lorna Pilling directly on for a confidential discussion about this role and other potential opportunities. Please Note: All applicants must have the right to work in the UK, as sponsorship for overseas employees cannot be provided for this role.
Jun 22, 2026
Full time
Join a leading accountancy firm in Fareham as a Payroll Administrator Are you interested in working for a rapidly evolving company? Do you want a career where no two days are the same? Our client offers a dynamic environment with excellent learning and development support. About the Role: Our client is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. They are a top ten accountancy firm in the UK and the largest SME practice. This role ensures the accurate and timely delivery of client payrolls, general administrative duties, and collaborative work within the payroll hub. You will communicate effectively with clients, offices, HMRC, and third-party providers, staying up-to-date with payroll legislation and industry changes. Key Responsibilities: Ensure accurate and timely delivery of client payrolls. Input data, run audit and validation checks, and interface data to General Ledger and Pensions systems. Monitor SSP, SMP, and other statutory payments. Process accurate and timely year-end reporting. Manage payroll changes to time and attendance systems (BMS). Administer end-to-end payroll processes and auto enrolment compliance. Answer payroll-related enquiries and act as a trusted advisor. Provide first-line support for pay queries. Peer check payrolls. Undertake general administrative duties and work collaboratively within the payroll hub. Develop relationships with clients and communicate effectively with wider offices, HMRC, and third-party providers. Stay updated with payroll legislation and industry changes through independent research. Skills & Experience: Previous payroll administration experience (minimum one year in a busy service-driven environment, preferably within a bureau). End-to-end payroll processing experience, including pensions, benefits, and statutory payments. High accuracy and attention to detail in both manual and systems-based work. Ability to coordinate, prioritise, and multitask with minimal supervision. Strong customer-focused approach, handling queries by telephone and email. Adaptability to a highly changeable environment. Excellent verbal and written communication skills. Ability to work under pressure and meet tight deadlines. Knowledge of payroll legislation, processing, and auto enrolment regulations. Ability to manually calculate payroll. Our client values personal attributes that make employees authentic in the marketplace. They seek individuals who can collaborate with peers, bring their own voice to the table, and respect others' opinions. They want someone who is dynamic, more than just a team member, and ready to join a family of like-minded individuals. If this sounds like the opportunity you are looking for, please apply now or contact Lorna Pilling directly on for a confidential discussion about this role and other potential opportunities. Please Note: All applicants must have the right to work in the UK, as sponsorship for overseas employees cannot be provided for this role.
Job Title: Trainee Paraplanner Remote position with occasional travel to Sheffield for team meetings and training sessions (once a month for the day) Salary 30,000 - 34,000 (depending on experience) About the Role Our client is an independent financial advice business committed to delivering clear, high-quality guidance to it's customers. Operating within a well-supported regulatory framework, the business benefits from established compliance, processes, and systems. Built around a fully remote working model, the team collaborates effectively through structured workflows, regular engagement, and ongoing development. Due to continued growth, they are looking for a Paraplanner/Trainee Paraplanner to support advisers in delivering excellent client outcomes. The Role This is an opportunity to join a growing paraplanning function, supporting financial advisers with a wide range of client-focused activities. You will work within a structured environment, using established templates and processes to prepare documentation, carry out research, and assist with ongoing servicing. The role offers exposure to high-net-worth clients and complex financial planning, providing a strong foundation for long-term career development within paraplanning. Key Responsibilities Assist financial advisers in preparing: Suitability reports Financial recommendations Conduct research across pensions, investments, protection, and retirement planning Maintain accurate and compliant client records across internal systems and provider platforms Ensure all client files meet regulatory and compliance standards Support administration tasks relating to new business submissions Client onboarding Ongoing servicing and reviews Action client-related transactions (e.g. contributions, withdrawals, fund switches) Collaborate with advisers and the wider team to deliver a seamless client experience Monitor provider updates and regulatory changes relevant to recommendations Develop technical knowledge of financial planning products and advice processes Requirements (Essential) Minimum 3+ years' experience within a financial services administration or financial advisory environment Strong understanding of financial services processes and client life cycle Solid administrative background with excellent organisational skills High level of attention to detail and accuracy Strong written communication skills, particularly for report preparation Ability to work independently in a remote environment Strong time management skills with the ability to prioritise workload Desirable Skills & Experience Exposure to paraplanning or report writing Knowledge of pensions, investments, and tax planning (e.g. CGT, IHT) Experience using financial planning or workflow systems Personal Attributes Self-motivated and proactive Resilient and able to manage busy periods (e.g. tax year-end) Comfortable working in a structured yet autonomous environment Eager to learn and develop within financial services Working Pattern & Environment Fully remote working model Occasional travel to Sheffield required for team meetings, training, and collaboration Structured workflow system with task allocation based on complexity and timelines Regular team development sessions, including technical and process training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 22, 2026
Full time
Job Title: Trainee Paraplanner Remote position with occasional travel to Sheffield for team meetings and training sessions (once a month for the day) Salary 30,000 - 34,000 (depending on experience) About the Role Our client is an independent financial advice business committed to delivering clear, high-quality guidance to it's customers. Operating within a well-supported regulatory framework, the business benefits from established compliance, processes, and systems. Built around a fully remote working model, the team collaborates effectively through structured workflows, regular engagement, and ongoing development. Due to continued growth, they are looking for a Paraplanner/Trainee Paraplanner to support advisers in delivering excellent client outcomes. The Role This is an opportunity to join a growing paraplanning function, supporting financial advisers with a wide range of client-focused activities. You will work within a structured environment, using established templates and processes to prepare documentation, carry out research, and assist with ongoing servicing. The role offers exposure to high-net-worth clients and complex financial planning, providing a strong foundation for long-term career development within paraplanning. Key Responsibilities Assist financial advisers in preparing: Suitability reports Financial recommendations Conduct research across pensions, investments, protection, and retirement planning Maintain accurate and compliant client records across internal systems and provider platforms Ensure all client files meet regulatory and compliance standards Support administration tasks relating to new business submissions Client onboarding Ongoing servicing and reviews Action client-related transactions (e.g. contributions, withdrawals, fund switches) Collaborate with advisers and the wider team to deliver a seamless client experience Monitor provider updates and regulatory changes relevant to recommendations Develop technical knowledge of financial planning products and advice processes Requirements (Essential) Minimum 3+ years' experience within a financial services administration or financial advisory environment Strong understanding of financial services processes and client life cycle Solid administrative background with excellent organisational skills High level of attention to detail and accuracy Strong written communication skills, particularly for report preparation Ability to work independently in a remote environment Strong time management skills with the ability to prioritise workload Desirable Skills & Experience Exposure to paraplanning or report writing Knowledge of pensions, investments, and tax planning (e.g. CGT, IHT) Experience using financial planning or workflow systems Personal Attributes Self-motivated and proactive Resilient and able to manage busy periods (e.g. tax year-end) Comfortable working in a structured yet autonomous environment Eager to learn and develop within financial services Working Pattern & Environment Fully remote working model Occasional travel to Sheffield required for team meetings, training, and collaboration Structured workflow system with task allocation based on complexity and timelines Regular team development sessions, including technical and process training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mortgage Case Manager Corsham Full Time Permanent Monday Friday 37.5hrs per week Salary is dependent on experience We are currently recruiting for a Mortgage Case Manager to join our client based in their Corsham Branch. Job Purpose To manage mortgage applications from submission through to completion, ensuring excellent client service and efficient communication with lenders, while also supporting advisers, office operations, and third-party referrals. Act as the first point of contact for clients on mortgage applications. Contact clients within 24 hours of application submission. Progress applications through workflow stages in the system. Obtain regular updates from lenders/providers and promptly request outstanding information from clients. Aim to secure offers within 10 days of application submission. Proactively resolve issues (e.g. valuation access). Engage lender BDMs where appropriate and challenge decisions or timelines when necessary. Stay up to date on lender requirements and timescales, sharing updates with advisers. Maintain regular client contact (By phone in the first instance, followed by email/message if unavailable). Ensure accurate, complete, and up-to-date client records on Mortgage Keeper. Keep advisers informed of case progress and issues. Review and check mortgage offers thoroughly before notifying brokers. Liaise with introducers as required Office Management and Sales Support Upload and allocate client documents to the CRM, notifying advisers as appropriate. Handle correspondence from lenders/providers, directing it to relevant teams. Support directors with ad hoc administrative tasks. Monitor and manage stationery, office supplies, and equipment (including printers and first aid kit). Maintain accurate records of posted mail and reconcile with company postal bills. Support brokers to facilitate sales growth by ensuring effective communication and smooth processes Third-Party Referrals Refer clients to trusted third parties for additional services where appropriate. Other Duties Undertake any other reasonable ad hoc tasks. Collaborate with colleagues to ensure workloads are completed efficiently. Comply with FCA and Money Laundering regulations. Act as a customer service champion, upholding company standards and promoting a positive office culture Contribute ideas to improve back-office processes and business operations. Escalate staff complaints to directors and client ML concerns to the MLO/FCA in line with regulations. Required Qualifications 5 GCSEs grade 5 / C and above. Experience Minimum 2 years working in a Financial Advisory firm. Knowledge, Skills and Abilities Excellent communication, negotiation and interpersonal skills. Proficient in relevant IT systems. Highly organised with effective prioritisation and time management. Able to work independently. Strong team player with relationship-building and negotiation skills. Committed to ongoing professional development. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Jun 22, 2026
Full time
Mortgage Case Manager Corsham Full Time Permanent Monday Friday 37.5hrs per week Salary is dependent on experience We are currently recruiting for a Mortgage Case Manager to join our client based in their Corsham Branch. Job Purpose To manage mortgage applications from submission through to completion, ensuring excellent client service and efficient communication with lenders, while also supporting advisers, office operations, and third-party referrals. Act as the first point of contact for clients on mortgage applications. Contact clients within 24 hours of application submission. Progress applications through workflow stages in the system. Obtain regular updates from lenders/providers and promptly request outstanding information from clients. Aim to secure offers within 10 days of application submission. Proactively resolve issues (e.g. valuation access). Engage lender BDMs where appropriate and challenge decisions or timelines when necessary. Stay up to date on lender requirements and timescales, sharing updates with advisers. Maintain regular client contact (By phone in the first instance, followed by email/message if unavailable). Ensure accurate, complete, and up-to-date client records on Mortgage Keeper. Keep advisers informed of case progress and issues. Review and check mortgage offers thoroughly before notifying brokers. Liaise with introducers as required Office Management and Sales Support Upload and allocate client documents to the CRM, notifying advisers as appropriate. Handle correspondence from lenders/providers, directing it to relevant teams. Support directors with ad hoc administrative tasks. Monitor and manage stationery, office supplies, and equipment (including printers and first aid kit). Maintain accurate records of posted mail and reconcile with company postal bills. Support brokers to facilitate sales growth by ensuring effective communication and smooth processes Third-Party Referrals Refer clients to trusted third parties for additional services where appropriate. Other Duties Undertake any other reasonable ad hoc tasks. Collaborate with colleagues to ensure workloads are completed efficiently. Comply with FCA and Money Laundering regulations. Act as a customer service champion, upholding company standards and promoting a positive office culture Contribute ideas to improve back-office processes and business operations. Escalate staff complaints to directors and client ML concerns to the MLO/FCA in line with regulations. Required Qualifications 5 GCSEs grade 5 / C and above. Experience Minimum 2 years working in a Financial Advisory firm. Knowledge, Skills and Abilities Excellent communication, negotiation and interpersonal skills. Proficient in relevant IT systems. Highly organised with effective prioritisation and time management. Able to work independently. Strong team player with relationship-building and negotiation skills. Committed to ongoing professional development. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
THIS IS NOT A REMOTE ROLE.Monday to Friday, Hybrid working, up to 3 days at home.Temporary to permanent Customer Service role, Oxfordshire. Your new company Is a specialist solutions provider that supports large organisations in managing information from the external partners they work with. Their focus is on helping businesses operate with confidence by making it easier to gather, maintain, and review essential data about the companies they rely on. Your new role Will be to provide excellent customer service within a large, dynamic team. The role will involve making 40/50 calls per day of an outbound nature to customers to explain the benefits of the process they use and assisting them in areas such as renewing their subscription, registering for the first time and supporting them with a variety of services. You will also be expected to log and maintain accurate records, deal with queries and speak to customers regarding payments. What you'll need to succeed You will need to be a graduate who is comfortable making outbound calls of circa 50 per day and who enjoys hitting targets and exceeding them. You will need to live locally in Oxford in order to attend the site for at least two days per week. Please do not apply for this role if you are not a graduate and are not available immediately or within one to two weeks, as your application will not be considered. Please also note this role is based in Oxford, with two days per week expected in the office. What you'll get in return A temporary to permanent role, working for a stable business that is growing both locally and internationally. You will benefit from a generous benefits package when you convert to permanent employment, as well as a bonus scheme. The company has free on-site parking and is easily accessible from Oxford city centre. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 22, 2026
Seasonal
THIS IS NOT A REMOTE ROLE.Monday to Friday, Hybrid working, up to 3 days at home.Temporary to permanent Customer Service role, Oxfordshire. Your new company Is a specialist solutions provider that supports large organisations in managing information from the external partners they work with. Their focus is on helping businesses operate with confidence by making it easier to gather, maintain, and review essential data about the companies they rely on. Your new role Will be to provide excellent customer service within a large, dynamic team. The role will involve making 40/50 calls per day of an outbound nature to customers to explain the benefits of the process they use and assisting them in areas such as renewing their subscription, registering for the first time and supporting them with a variety of services. You will also be expected to log and maintain accurate records, deal with queries and speak to customers regarding payments. What you'll need to succeed You will need to be a graduate who is comfortable making outbound calls of circa 50 per day and who enjoys hitting targets and exceeding them. You will need to live locally in Oxford in order to attend the site for at least two days per week. Please do not apply for this role if you are not a graduate and are not available immediately or within one to two weeks, as your application will not be considered. Please also note this role is based in Oxford, with two days per week expected in the office. What you'll get in return A temporary to permanent role, working for a stable business that is growing both locally and internationally. You will benefit from a generous benefits package when you convert to permanent employment, as well as a bonus scheme. The company has free on-site parking and is easily accessible from Oxford city centre. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Advisor vacancy! We are recruiting for a reputable automotive dealership in Farnham seeking an experienced Service Advisor. This is an excellent opportunity for skilled professionals to join a dynamic team, offering competitive pay, career growth, and a supportive working environment. Our client values automotive expertise and exceptional customer service, making the Service Advisor role ideal for candidates committed to delivering high standards. Benefits of the Service Advisor: Competitive basic salary up to 32,000, dependent on experience On-target earnings of approximately 36,000 including performance-based bonuses Fixed working hours from 8:00 am to 5:30 pm, Monday to Friday, with weekends off Monthly bonus of 200 plus additional incentives of 30 per service plan sold Average monthly bonus of around 400, depending on customer volume 21 days holiday plus bank holidays Opportunities for career progression within a well-established dealership Engagement with renowned brands including Citroen, DS, Fiat, Abarth, with future plans to include Peugeot and Vauxhall Duties: Book and manage vehicle servicing appointments efficiently and accurately Understand customer requirements and communicate repair estimates clearly Upsell additional services and products to maximise workshop revenue Act as the liaison between customers and the workshop team to ensure smooth service delivery Submit warranty invoicing and obtain necessary approvals Maintain detailed records of customer interactions, service histories, and vehicle information Deliver excellent customer service, fostering loyalty and satisfaction Promote additional dealership services to maximise customer retention Assist with workshop flow and prioritisation tasks Requirements: Proven experience as a Service Advisor within the automotive industry Strong communication, interpersonal, and organisational skills Ability to handle a high-volume customer environment (15-20 customers daily) Sound knowledge of automotive servicing and workshop processes Full UK driving licence Professional attitude with attention to detail and reliability If this Service Advisor position aligns with your skills and career ambitions, take the next step in your automotive career today. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Farnham and Surrey today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 22, 2026
Full time
Service Advisor vacancy! We are recruiting for a reputable automotive dealership in Farnham seeking an experienced Service Advisor. This is an excellent opportunity for skilled professionals to join a dynamic team, offering competitive pay, career growth, and a supportive working environment. Our client values automotive expertise and exceptional customer service, making the Service Advisor role ideal for candidates committed to delivering high standards. Benefits of the Service Advisor: Competitive basic salary up to 32,000, dependent on experience On-target earnings of approximately 36,000 including performance-based bonuses Fixed working hours from 8:00 am to 5:30 pm, Monday to Friday, with weekends off Monthly bonus of 200 plus additional incentives of 30 per service plan sold Average monthly bonus of around 400, depending on customer volume 21 days holiday plus bank holidays Opportunities for career progression within a well-established dealership Engagement with renowned brands including Citroen, DS, Fiat, Abarth, with future plans to include Peugeot and Vauxhall Duties: Book and manage vehicle servicing appointments efficiently and accurately Understand customer requirements and communicate repair estimates clearly Upsell additional services and products to maximise workshop revenue Act as the liaison between customers and the workshop team to ensure smooth service delivery Submit warranty invoicing and obtain necessary approvals Maintain detailed records of customer interactions, service histories, and vehicle information Deliver excellent customer service, fostering loyalty and satisfaction Promote additional dealership services to maximise customer retention Assist with workshop flow and prioritisation tasks Requirements: Proven experience as a Service Advisor within the automotive industry Strong communication, interpersonal, and organisational skills Ability to handle a high-volume customer environment (15-20 customers daily) Sound knowledge of automotive servicing and workshop processes Full UK driving licence Professional attitude with attention to detail and reliability If this Service Advisor position aligns with your skills and career ambitions, take the next step in your automotive career today. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Farnham and Surrey today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Part-time Mortgage Administrator Spider is advertising on behalf of a growing and successful mortgage advisory business that is looking to recruit a Mortgage Administrator to join their team based in Ipswich, Suffolk on a part-time basis, working 14 hours per week. Fantastic company benefits include: Competitive Salary:£13.50 - £15.00 per hour, depending on experience Holiday: 10 days annual leave Additional: Flexible working hours to suit the right candidate, with the potential for additional hours in the future as the business continues to grow About the role As a Mortgage Administrator, you will play a key role in supporting Mortgage Brokers throughout the mortgage application process, from initial enquiry through to completion. This is an excellent opportunity to join a supportive and expanding business where your contribution will make a real difference to both the team and clients. The role offers flexibility around working hours and would suit an organised, proactive individual who enjoys working in a fast-paced environment. Main Duties & Responsibilities will include: Manage and maintain accurate borrower, loan, and application records, ensuring all documentation is up to date and compliant Provide administrative support throughout the mortgage process, including preparing correspondence, emails, and documentation Liaise with solicitors, lenders, valuers, financial advisers, and other third parties to progress applications through to completion Respond to enquiries and build strong relationships with clients and professional stakeholders, delivering excellent customer service Support compliance requirements and ensure mortgage applications are processed efficiently and in line with industry regulations About you: The ideal candidate will have previous administration or customer service experience and a genuine interest in the financial services sector. You will be highly organised, with excellent attention to detail and the ability to manage multiple tasks effectively. As a Mortgage Administrator, you will be a confident communicator with strong interpersonal skills and enjoy building positive working relationships with clients and professional contacts alike. A proactive approach, willingness to learn, and the ability to adapt to changing priorities are essential. Most importantly, you'll be a positive team player who enjoys contributing to a supportive and collaborative working environment. About them: They pride themselves on maintaining a supportive, team-focused culture where colleagues work collaboratively, support one another, and enjoy what they do. It's an environment where people work hard to deliver excellent results for clients while maintaining a positive, friendly, and enjoyable workplace. If you have the relevant skills and experience for this part-time Mortgage Administrator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. They are an equal opportunity employer and welcomes applicants from all backgrounds. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam/junk mail folder for any email correspondence for this role. This vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Jun 22, 2026
Full time
Part-time Mortgage Administrator Spider is advertising on behalf of a growing and successful mortgage advisory business that is looking to recruit a Mortgage Administrator to join their team based in Ipswich, Suffolk on a part-time basis, working 14 hours per week. Fantastic company benefits include: Competitive Salary:£13.50 - £15.00 per hour, depending on experience Holiday: 10 days annual leave Additional: Flexible working hours to suit the right candidate, with the potential for additional hours in the future as the business continues to grow About the role As a Mortgage Administrator, you will play a key role in supporting Mortgage Brokers throughout the mortgage application process, from initial enquiry through to completion. This is an excellent opportunity to join a supportive and expanding business where your contribution will make a real difference to both the team and clients. The role offers flexibility around working hours and would suit an organised, proactive individual who enjoys working in a fast-paced environment. Main Duties & Responsibilities will include: Manage and maintain accurate borrower, loan, and application records, ensuring all documentation is up to date and compliant Provide administrative support throughout the mortgage process, including preparing correspondence, emails, and documentation Liaise with solicitors, lenders, valuers, financial advisers, and other third parties to progress applications through to completion Respond to enquiries and build strong relationships with clients and professional stakeholders, delivering excellent customer service Support compliance requirements and ensure mortgage applications are processed efficiently and in line with industry regulations About you: The ideal candidate will have previous administration or customer service experience and a genuine interest in the financial services sector. You will be highly organised, with excellent attention to detail and the ability to manage multiple tasks effectively. As a Mortgage Administrator, you will be a confident communicator with strong interpersonal skills and enjoy building positive working relationships with clients and professional contacts alike. A proactive approach, willingness to learn, and the ability to adapt to changing priorities are essential. Most importantly, you'll be a positive team player who enjoys contributing to a supportive and collaborative working environment. About them: They pride themselves on maintaining a supportive, team-focused culture where colleagues work collaboratively, support one another, and enjoy what they do. It's an environment where people work hard to deliver excellent results for clients while maintaining a positive, friendly, and enjoyable workplace. If you have the relevant skills and experience for this part-time Mortgage Administrator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. They are an equal opportunity employer and welcomes applicants from all backgrounds. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam/junk mail folder for any email correspondence for this role. This vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Job: Temporary Service Advisor Location: Guildford Start: Tuesday 16th June to Tuesday 30th June Hours: Monday to Friday, 8:00am to 5:30pm Rate: 13 per hour Overview We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period. Role Overview As a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process. Key Responsibilities Greet customers in a friendly and professional manner and book in vehicles Explain required work and obtain customer authorisation Liaise with technicians and provide clear updates to customers Handle incoming calls and customer enquiries efficiently Support with invoicing and general administrative tasks Maintain accurate records using systems such as Kerridge Ensure the front desk remains welcoming and organised Key Skills and Experience Previous customer facing experience is essential, Service Advisor experience desirable Strong communication and organisational skills Confident managing both telephone and face to face interactions Friendly, professional and approachable manner Ability to work calmly and efficiently in a busy environment Experience within a car dealership or showroom is beneficial Previous experience within the motor industry is essential for this role Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 22, 2026
Contractor
Job: Temporary Service Advisor Location: Guildford Start: Tuesday 16th June to Tuesday 30th June Hours: Monday to Friday, 8:00am to 5:30pm Rate: 13 per hour Overview We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period. Role Overview As a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process. Key Responsibilities Greet customers in a friendly and professional manner and book in vehicles Explain required work and obtain customer authorisation Liaise with technicians and provide clear updates to customers Handle incoming calls and customer enquiries efficiently Support with invoicing and general administrative tasks Maintain accurate records using systems such as Kerridge Ensure the front desk remains welcoming and organised Key Skills and Experience Previous customer facing experience is essential, Service Advisor experience desirable Strong communication and organisational skills Confident managing both telephone and face to face interactions Friendly, professional and approachable manner Ability to work calmly and efficiently in a busy environment Experience within a car dealership or showroom is beneficial Previous experience within the motor industry is essential for this role Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Jun 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
We are recruiting on behalf of a reputable automotive dealership for the position of Service Advisor. This role offers an excellent opportunity for experienced individuals seeking to further their career within a well-established business committed to delivering outstanding customer service. Benefits: Competitive salary up to 32,000 per annum Monday to Friday working hours, with Saturday rota Standard working hours promoting a healthy work-life balance Ongoing training and professional development Supportive and friendly team environment Opportunities for career progression within a respected dealership Stable employment in a thriving business Duties of a Service Advisor: Greeting customers and understanding their vehicle service requirements Managing customer bookings and scheduling repairs efficiently Ensuring clear communication between customers and the workshop team Providing professional advice on vehicle maintenance and repairs Upselling additional services during customer interactions where appropriate Maintaining accurate records of customer interactions and transactions Supporting the workshop team with effective customer service delivery Requirements of a Service Advisor: Proven experience as a Service Advisor within the motor trade Excellent customer service and communication skills Ability to manage multiple tasks effectively in a busy environment Sound knowledge of automotive services and repairs Professional attitude and commitment to delivering high-quality service Our client is eager to speak with motivated Service Advisors who are passionate about providing top-tier customer care. This is an ideal opportunity for a driven individual looking to enhance their automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more motor trade jobs in your local area, please contact us today.
Jun 22, 2026
Full time
We are recruiting on behalf of a reputable automotive dealership for the position of Service Advisor. This role offers an excellent opportunity for experienced individuals seeking to further their career within a well-established business committed to delivering outstanding customer service. Benefits: Competitive salary up to 32,000 per annum Monday to Friday working hours, with Saturday rota Standard working hours promoting a healthy work-life balance Ongoing training and professional development Supportive and friendly team environment Opportunities for career progression within a respected dealership Stable employment in a thriving business Duties of a Service Advisor: Greeting customers and understanding their vehicle service requirements Managing customer bookings and scheduling repairs efficiently Ensuring clear communication between customers and the workshop team Providing professional advice on vehicle maintenance and repairs Upselling additional services during customer interactions where appropriate Maintaining accurate records of customer interactions and transactions Supporting the workshop team with effective customer service delivery Requirements of a Service Advisor: Proven experience as a Service Advisor within the motor trade Excellent customer service and communication skills Ability to manage multiple tasks effectively in a busy environment Sound knowledge of automotive services and repairs Professional attitude and commitment to delivering high-quality service Our client is eager to speak with motivated Service Advisors who are passionate about providing top-tier customer care. This is an ideal opportunity for a driven individual looking to enhance their automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more motor trade jobs in your local area, please contact us today.
Parts Advisors, Would you like an attractive salary package with the opportunity of earning over £34,000+ Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a terrific, LUXURY BRAND ? The Recruitment Solution are working directly with a dealer group, with one of there dealerships based in the Sidcup area. They are looking to bring someone into this varied parts role, that will expose you to all aspects of the department, allowing you to make a genuine contribution to its success. Why Apply for this Parts Advisor role? • Fantastic career opportunities, and an excellent salary! • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £34,000+ OTE Parts Advisor Requirements • The successful candidate must have previous experience in an automotive parts environment, with good knowledge of electronic parts catalogues • You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop • You will need to have the ability to work under pressure when required • Experience working within a busy environment where you must possess a mature attitude and be a team player. Apply today sending your CV to (url removed) or call us on (phone number removed) or call Daniel directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jun 22, 2026
Full time
Parts Advisors, Would you like an attractive salary package with the opportunity of earning over £34,000+ Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a terrific, LUXURY BRAND ? The Recruitment Solution are working directly with a dealer group, with one of there dealerships based in the Sidcup area. They are looking to bring someone into this varied parts role, that will expose you to all aspects of the department, allowing you to make a genuine contribution to its success. Why Apply for this Parts Advisor role? • Fantastic career opportunities, and an excellent salary! • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £34,000+ OTE Parts Advisor Requirements • The successful candidate must have previous experience in an automotive parts environment, with good knowledge of electronic parts catalogues • You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop • You will need to have the ability to work under pressure when required • Experience working within a busy environment where you must possess a mature attitude and be a team player. Apply today sending your CV to (url removed) or call us on (phone number removed) or call Daniel directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Benefits: Mon-Thur 9am-5pm, Friday 8am-3pm 25 days holiday (rising with length of service) plus Bank Holidays Pension Life insurance Critical Illness Health Cash Plan Free parking Role: Our Client is a leading Independent Financial Advisory (IFA) firm specialising in providing tailored financial solutions to private and corporate clients. With a commitment to excellence and a focus on client success, they offer a range of group schemes designed to meet the needs of organisations and their employees. Currently, they have an immediate requirement for an enthusiastic and detail-oriented, Entry Level Financial Administrator, to join their Corporate Department, focusing on group schemes. On offer is: Comprehensive training and mentorship, from experienced professionals within the corporate finance sector Opportunities for career advancement and professional development within the firm A supportive, dynamic, and collaborative work environment As an Entry Level Financial Administrator in the Corporate Department, you will support the team in managing and administering various group financial schemes, including employee benefits and group pension schemes. This is an ideal opportunity for individuals aspiring to begin their career in financial administration within a corporate setting. Responsibilities: Assist in the administration of corporate group schemes, including onboarding new clients, processing documentation and managing client communications Maintain accurate and organised records of clients participating in group schemes, ensuring compliance with regulatory requirements Collaborate with the Corporate Advisor to prepare materials for client presentations, meetings and reviews, related to group scheme offerings Respond to client inquiries and provide exceptional customer service regarding their group scheme benefits Co-ordinate with third-party providers and insurers to facilitate smooth management of group accounts and resolve any issues that may arise Support the development and implementation of internal processes to enhance efficiency within the corporate department Stay updated on the latest trends in corporate financial products and group schemes to provide informed support to the team Candidate Requirements: A keen interest in Financial Services and a desire to learn about corporate group schemes and employee benefits Strong organisational skills, excellent attention to detail, with the ability to work in a fast-paced environment Excellent communication skills, both written and verbal, with a focus on client service Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and eagerness to learn new software applications Self-motivated with a proactive attitude and the ability to work collaboratively in a team setting Relevant qualifications are advantageous but not required
Jun 22, 2026
Full time
Benefits: Mon-Thur 9am-5pm, Friday 8am-3pm 25 days holiday (rising with length of service) plus Bank Holidays Pension Life insurance Critical Illness Health Cash Plan Free parking Role: Our Client is a leading Independent Financial Advisory (IFA) firm specialising in providing tailored financial solutions to private and corporate clients. With a commitment to excellence and a focus on client success, they offer a range of group schemes designed to meet the needs of organisations and their employees. Currently, they have an immediate requirement for an enthusiastic and detail-oriented, Entry Level Financial Administrator, to join their Corporate Department, focusing on group schemes. On offer is: Comprehensive training and mentorship, from experienced professionals within the corporate finance sector Opportunities for career advancement and professional development within the firm A supportive, dynamic, and collaborative work environment As an Entry Level Financial Administrator in the Corporate Department, you will support the team in managing and administering various group financial schemes, including employee benefits and group pension schemes. This is an ideal opportunity for individuals aspiring to begin their career in financial administration within a corporate setting. Responsibilities: Assist in the administration of corporate group schemes, including onboarding new clients, processing documentation and managing client communications Maintain accurate and organised records of clients participating in group schemes, ensuring compliance with regulatory requirements Collaborate with the Corporate Advisor to prepare materials for client presentations, meetings and reviews, related to group scheme offerings Respond to client inquiries and provide exceptional customer service regarding their group scheme benefits Co-ordinate with third-party providers and insurers to facilitate smooth management of group accounts and resolve any issues that may arise Support the development and implementation of internal processes to enhance efficiency within the corporate department Stay updated on the latest trends in corporate financial products and group schemes to provide informed support to the team Candidate Requirements: A keen interest in Financial Services and a desire to learn about corporate group schemes and employee benefits Strong organisational skills, excellent attention to detail, with the ability to work in a fast-paced environment Excellent communication skills, both written and verbal, with a focus on client service Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and eagerness to learn new software applications Self-motivated with a proactive attitude and the ability to work collaboratively in a team setting Relevant qualifications are advantageous but not required
Bristol City Centre Location 27,000 Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Bristol. This is a fantastic opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an exceptional customer experience. About the Role As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a smooth customer journey from initial enquiry through to completion, providing clear communication and outstanding service at every stage. Key Responsibilities Acting as the main point of contact for customers, delivering a friendly and professional service Managing vehicle bookings for servicing, maintenance, and repairs Liaising with the workshop team to ensure efficient workflow and timely updates Clearly explaining any work required, providing transparent advice and solutions Preparing and managing job cards, invoices, and related administrative tasks Maintaining accurate customer and vehicle records Identifying opportunities to recommend additional services where appropriate Ensuring a high standard of organisation and attention to detail across all tasks What We're Looking For Previous experience in a customer service or automotive environment (Service Advisor experience desirable) Excellent communication skills with the ability to explain technical information clearly Strong organisational skills and the ability to multitask in a busy setting Confident using IT systems and digital tools A proactive and customer-focused approach High attention to detail and accuracy Full UK driving licence (essential) Working Hours Monday to Friday: 8:00am - 6:00pm (1-hour lunch) Saturdays on a rota: 8:30am - 2:30pm What's in it for You? Competitive salary of 27,000 22 days annual leave plus bank holidays (increasing with service) Company pension scheme Employee discount and benefits schemes Wellbeing support services Health-related benefits including eye care and seasonal vaccinations Additional Information You must have the right to work in the UK Driving licence checks will be carried out as part of the recruitment process If you're passionate about delivering excellent customer service and want to be part of a supportive and dynamic team, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 22, 2026
Full time
Bristol City Centre Location 27,000 Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Bristol. This is a fantastic opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an exceptional customer experience. About the Role As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a smooth customer journey from initial enquiry through to completion, providing clear communication and outstanding service at every stage. Key Responsibilities Acting as the main point of contact for customers, delivering a friendly and professional service Managing vehicle bookings for servicing, maintenance, and repairs Liaising with the workshop team to ensure efficient workflow and timely updates Clearly explaining any work required, providing transparent advice and solutions Preparing and managing job cards, invoices, and related administrative tasks Maintaining accurate customer and vehicle records Identifying opportunities to recommend additional services where appropriate Ensuring a high standard of organisation and attention to detail across all tasks What We're Looking For Previous experience in a customer service or automotive environment (Service Advisor experience desirable) Excellent communication skills with the ability to explain technical information clearly Strong organisational skills and the ability to multitask in a busy setting Confident using IT systems and digital tools A proactive and customer-focused approach High attention to detail and accuracy Full UK driving licence (essential) Working Hours Monday to Friday: 8:00am - 6:00pm (1-hour lunch) Saturdays on a rota: 8:30am - 2:30pm What's in it for You? Competitive salary of 27,000 22 days annual leave plus bank holidays (increasing with service) Company pension scheme Employee discount and benefits schemes Wellbeing support services Health-related benefits including eye care and seasonal vaccinations Additional Information You must have the right to work in the UK Driving licence checks will be carried out as part of the recruitment process If you're passionate about delivering excellent customer service and want to be part of a supportive and dynamic team, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Parts Advisors, Interested in earning an industry leading salary? Working in a fun, competitive and varied environment? With 33 days holiday, Pension Scheme & Life Assurance! Our client have an immediate vacancy at their franchised main dealership in the Staines area. They are looking for an experienced Parts Advisor who is self-motivated, driven by success and someone who can work well within the team. You will be used to working in a team centric environment, and delivering excellent service to internal and external customers. Why Apply for this Parts Advisor role? • You will be rewarded with a competitive salary package with a great basic salary • This dealership has a vibrant and team spirited environment • Industry leading package • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Privilege vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Cycle to work purchase scheme • Access to Perks at Work discount website Parts Advisor Requirements • Dealing with internal and external customers, • Ordering parts and invoicing • Experience working in a busy Parts department. • Undertake the receiving and processing of telephone and internet orders, • Ensuring customer accounts are managed effectively To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel directly today on (phone number removed) If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jun 22, 2026
Full time
Parts Advisors, Interested in earning an industry leading salary? Working in a fun, competitive and varied environment? With 33 days holiday, Pension Scheme & Life Assurance! Our client have an immediate vacancy at their franchised main dealership in the Staines area. They are looking for an experienced Parts Advisor who is self-motivated, driven by success and someone who can work well within the team. You will be used to working in a team centric environment, and delivering excellent service to internal and external customers. Why Apply for this Parts Advisor role? • You will be rewarded with a competitive salary package with a great basic salary • This dealership has a vibrant and team spirited environment • Industry leading package • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Privilege vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Cycle to work purchase scheme • Access to Perks at Work discount website Parts Advisor Requirements • Dealing with internal and external customers, • Ordering parts and invoicing • Experience working in a busy Parts department. • Undertake the receiving and processing of telephone and internet orders, • Ensuring customer accounts are managed effectively To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel directly today on (phone number removed) If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
£60,000 + profit share + strong benefits Robert Half have partnered with a market-leading business with over 50 years of expertise in their specific sector. Known for their quality, reliability, and customer-first approach, they continue to grow and evolve as a trusted name across the UK. They are now looking to appoint a Group FP&A Manager into a high-impact, senior role with direct exposure to the CFO and wider leadership team. The Role This is a commercially focused and highly visible role at the heart of the business. You'll play a key part in shaping decision-making, providing insight, and driving financial clarity across the Group. This position will suit someone who enjoys owning processes, partnering with stakeholders, and translating data into meaningful commercial insight . Key Responsibilities Build and maintain investor-grade financial models to support strategic decisions Produce Board packs and shareholder reporting with clear commentary Lead scenario planning and long-term forecasting Deliver monthly Group reporting, explaining performance drivers Own the consolidated Group P&L , ensuring alignment to budgets and forecasts Improve data quality and reporting processes across the business Manage Group finance timelines and key reporting deadlines Develop reporting tools and enhance analytical capability Partner with operational teams to understand business performance Work with external advisors and system providers on projects Oversee key debtor processes , ensuring strong controls About You Qualified accountant (ACA or equivalent) Strong background in FP&A, Transaction Services, Corporate Finance, or Deal Advisory Highly commercial with advanced modelling and analytical skills Advanced Excel capability (P&L, cashflow, balance sheet modelling) Strong technical accounting understanding Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 22, 2026
Full time
£60,000 + profit share + strong benefits Robert Half have partnered with a market-leading business with over 50 years of expertise in their specific sector. Known for their quality, reliability, and customer-first approach, they continue to grow and evolve as a trusted name across the UK. They are now looking to appoint a Group FP&A Manager into a high-impact, senior role with direct exposure to the CFO and wider leadership team. The Role This is a commercially focused and highly visible role at the heart of the business. You'll play a key part in shaping decision-making, providing insight, and driving financial clarity across the Group. This position will suit someone who enjoys owning processes, partnering with stakeholders, and translating data into meaningful commercial insight . Key Responsibilities Build and maintain investor-grade financial models to support strategic decisions Produce Board packs and shareholder reporting with clear commentary Lead scenario planning and long-term forecasting Deliver monthly Group reporting, explaining performance drivers Own the consolidated Group P&L , ensuring alignment to budgets and forecasts Improve data quality and reporting processes across the business Manage Group finance timelines and key reporting deadlines Develop reporting tools and enhance analytical capability Partner with operational teams to understand business performance Work with external advisors and system providers on projects Oversee key debtor processes , ensuring strong controls About You Qualified accountant (ACA or equivalent) Strong background in FP&A, Transaction Services, Corporate Finance, or Deal Advisory Highly commercial with advanced modelling and analytical skills Advanced Excel capability (P&L, cashflow, balance sheet modelling) Strong technical accounting understanding Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Job Title: Service Advisor Location: Brislington, Bristol Salary: £29,000 £30,000 Basic OTE £34,000 Job Type: Permanent This is an excellent opportunity for someone with previous motor trade experience who is passionate about delivering exceptional customer service within a fast-paced aftersales environment click apply for full job details
Jun 22, 2026
Full time
Job Title: Service Advisor Location: Brislington, Bristol Salary: £29,000 £30,000 Basic OTE £34,000 Job Type: Permanent This is an excellent opportunity for someone with previous motor trade experience who is passionate about delivering exceptional customer service within a fast-paced aftersales environment click apply for full job details
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
Jun 22, 2026
Full time
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop. Monday-Friday 08:00-17:00 with optional overtime/Saturdays. Key Responsibilities Reception & Customer Experience Act as the first point of contact for customers, in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly customer experience and keep customers informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Proactively identify and deliver upselling and cross-selling opportunities Explain recommended work, service options, and costs clearly Convert enquiries into bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee daily garage and front-of-house operations Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and workmanship quality Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Innovation & Continuous Improvement Bring new ideas and processes to improve efficiency, customer experience, and profitability Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' experience as a Service Advisor, Garage Manager, or similar Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling Organised, commercially aware, and comfortable managing a busy garage Proactive and solutions-focused MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About MD Autocare We are recognised for quality workmanship, honest service, and consistently high customer ratings. We foster a workplace where employees feel valued, supported, and proud of their work. As we grow, we seek individuals who want more than just a job - a career where effort is recognised, development is encouraged, and teamwork is valued. Why Join Us? Excellent customer ratings and a strong, established reputation Stable, long-term role with a growing business Friendly, supportive team culture Ongoing training and development opportunities REF-
Jun 22, 2026
Full time
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop. Monday-Friday 08:00-17:00 with optional overtime/Saturdays. Key Responsibilities Reception & Customer Experience Act as the first point of contact for customers, in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly customer experience and keep customers informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Proactively identify and deliver upselling and cross-selling opportunities Explain recommended work, service options, and costs clearly Convert enquiries into bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee daily garage and front-of-house operations Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and workmanship quality Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Innovation & Continuous Improvement Bring new ideas and processes to improve efficiency, customer experience, and profitability Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' experience as a Service Advisor, Garage Manager, or similar Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling Organised, commercially aware, and comfortable managing a busy garage Proactive and solutions-focused MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About MD Autocare We are recognised for quality workmanship, honest service, and consistently high customer ratings. We foster a workplace where employees feel valued, supported, and proud of their work. As we grow, we seek individuals who want more than just a job - a career where effort is recognised, development is encouraged, and teamwork is valued. Why Join Us? Excellent customer ratings and a strong, established reputation Stable, long-term role with a growing business Friendly, supportive team culture Ongoing training and development opportunities REF-
