108 jobs found

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Ambassador to join the team located in London on a permanent basis. About the Role: This role provides a professional, engaging and interactive first point of contact for the building occupants with any operational queries/issues they may have. The role also provides an interface between clients and vendors, providing focus on key areas to ensure that a five star standard is maintained at all times, whilst ensuring that issues are proactively identified and addressed by all vendors that service the floor before the clients become aware of them. This position will: Develop and maintain client facing relationship. Proactively support and deliver a collaborative and cooperative environment across all vendors and all floors throughout Plumtree Court. Ensure bespoke service delivery of all Front of House facilities services throughout the campus. Act as the interface between all vendor operatives who provide an on-floor service for our customer, ensuring a seamless service delivery. Perform duties to maintain the GS /GWS standards whilst delivering a high level of personal client engagement. Continuously monitor and audit all designated client areas, including office floor and non-bookable meeting rooms, ensuring they are 'fit for business'. Key Accountabilities & Deliverables: Issue prevention and resolution: Carry out inspections of designated areas (TBC frequency and exact areas), record and proactively report issues and defects to the facilities helpdesk Maintain ownership and proactively manage all issues in conjunction with the wider FM team Understand service delivery SLAs and monitor to ensure requests are being completed in a timely manner Ensure all work orders are responded to quickly and efficiently within agreed SLAs Promptly resolve all daily client requests, guiding clients with helpdesk tickets logged and managing expectations on completion timelines, to include monitoring and progress reports with personal feedback to individual clients and GWS management (managing client expectations), Vendor management/one team approach: Be at the forefront of the customer relationship; provide a positive, professional and seamless link between the various supply partners/vendors supporting Plumtree Court Ensure that all Vendors provide and maintain the required service levels at all times, providing guidance and support as required Develop and facilitate working relationships with other onsite vendors, ensuring their service delivery and follow up receive primary focus in Front of House areas and critical systems Ownership of assigned floor to include leading daily team huddle at start of shift, briefing all on-floor service lines and vendors with events, key visits, issues, BOH activities etc Key divisional admin engagement/on-floor presence: Maintain regular contact with on-floor client contacts and building occupants, developing business relationships and monitoring customer perception and satisfaction to feed back to WPM Continually review and improve customer service to feed back to Senior Workplace Ambassador - through a feedback system (TBC) Develop working relationship with vendor to promote Workplace Ambassador service via Front of House noticeboard (entry to floors, pantries, restaurant TV screen) with contact details Health and Safety: Ensure all staff maintains safe working practices through implementation of company and client Health & Safety Standards On-floor support for BCP and emergency situations Give floor inductions (to include health and safety) for new starters, working closely with HCM/floor admins when on-boarding Report hazards and safety observations through CBRE myHSE system in a timely fashion Work closely with health and safety vendor to conduct regular inspections High profile areas: Provide a physical and personal presence in all building areas where scheduled external and internal client events are taking place, ensuring event areas are meticulously maintained Focus on Executive Office (details to be defined) Assist with visitor management, including coordinating key client visits end to end, meeting and escorting where appropriate Check local Vending Areas to ensure adequate visitor cups are available - liaise with Vending Team Client spaces: Ensure that all areas are 'fit for business', both functionally and aesthetically As appropriate, reserve bookable spaces for divisions in flexi-desking environment (details TBC) Facilitate usage of non-bookable rooms, including inspections to ensuring that the room is 'fit for business', ready for the next client (liaise with other vendors to ensure room is fit for purpose) Manage community activities (e.g. kitchen table, divisional updates, training sessions, community whiteboard, socials) through ensuring Kitchen Table Area is kept clean and tidy at all times - liaising with the Cleaning Team / support events around the Kitchen Table Area Education/Experience: Strong Customer Service background with previous experience in 4 / 5-star Hospitality services industry desirable FM experience (minimum 1 year experience) Health and Safety Knowledge (IOSH/ NEBOSH preferred) Skills: Ability to interact successfully at all levels of seniority within GS/the firm. Excellent communication skills Smart and well always presented. Initiative-taking, positive energy with a can-do attitude and friendly demeanor Flexible, collaborative, and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge Possesses a good command of the English language. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

Site Porter Full-Time 37.5 Hours per Week Permanent Role Are you a hands-on, reliable, and proactive individual looking for a varied role within a busy school environment? We are currently recruiting for a Site Porter to join a dedicated Estates and Services team, supporting the smooth day-to-day operation of a prestigious school site. This is an excellent opportunity for someone who enjoys practical work, takes pride in delivering excellent service, and thrives in a fast-paced environment where no two days are the same. Working Hours This role operates on a two-week alternating rota across 52 weeks of the year: Week A: 10:00am - 6:00pm Week B: 6:00am - 2:00pm (30-minute unpaid lunch break included) As Site Porter, you will play a key role in supporting the operational running of the school and wider charity facilities. Working within the in-house portering team, you will assist with site logistics, deliveries, event set-ups, security duties, and general operational support while ensuring health and safety standards are maintained at all times. This is a physically active role requiring excellent organisation, communication, and time management skills. You will regularly interact with staff, visitors, contractors, parents, and senior leadership, so professionalism and a positive approach are essential. Key Responsibilities as the Site Porter: Managing and responding to portering requests through the CAFM helpdesk system Unlocking and securing buildings and gates during early and late shifts Receiving, distributing, and storing deliveries, parcels, and incoming post Assisting with furniture moves, room set-ups, assemblies, parents' evenings, and school events Supporting the smooth running of major school and charity events Monitoring site safety and responding to alarms when required Providing reception cover during designated times Supporting traffic management and maintaining site security awareness Ensuring photocopier supplies are stocked across the site Carrying out manual handling duties safely and efficiently Assisting with vehicle checks, basic maintenance, and minibus duties when required Supporting wider Estates, Cleaning, Grounds, and Maintenance teams as needed Maintaining excellent housekeeping standards across the site The person: Essential Requirements Full clean UK driving licence Good understanding of health & safety practices Ability to work on a rotating shift pattern Professional appearance and attitude at all times Experience Physically fit and comfortable with manual handling duties Highly organised with good time management skills A strong communicator with a professional and approachable manner Able to work independently and as part of a team Proactive, reliable, and willing to support wider operational activities Comfortable using computers and online systems Flexible and adaptable to changing priorities Desirable Experience Previous experience in a porter, facilities, caretaking, estates, or operational support role Experience working within schools, education, or large sites Basic vehicle maintenance knowledge Manual handling or health & safety training What our client is offering: A varied and rewarding role within a supportive team Opportunities for training and development A professional and friendly working environment The opportunity to contribute to the smooth running of a respected educational setting If you are practical, dependable, and enjoy working in a busy environment where your contribution truly matters, we would love to hear from you.

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Helpdesk Administrator Location: Bracknell - Office Based Salary: £13.75ph Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. This is a full-time temporary position based in our client's office. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently If you are looking to join a dynamic and passionate team, where you can make a real difference in the lives of individuals with learning disabilities and mental health conditions, then we want to hear from you. Apply now to become our client's Helpdesk Administrator and be part of a supportive and inclusive work environment. Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Associate - Property & Asset Management Location: Cambridge Salary: £50,000 - £60,000 Hours: Full-time An established and highly regarded property consultancy is seeking an experienced Management Surveyor to join its Commercial Property and Asset Management team in Cambridge, offering a clear and structured pathway for career progression within a growing regional hub. This role provides the opportunity to manage a diverse portfolio including the firm's own office assets alongside a wide range of client instructions, while benefiting from ongoing professional development. This is a key role that will play a pivotal part in driving asset performance, strengthening client relationships, and contributing to the continued growth of the business, with clear opportunities to progress into more senior positions as the team expands. The successful candidate will gain exposure to a broad client base and complex instructions, enabling both technical and commercial development, while being supported through regular performance reviews, CPD, and opportunities to take on greater client ownership over time. Key Responsibilities Driving asset management initiatives to enhance property performance and value Managing a varied commercial property portfolio on behalf of key clients Undertaking property inspections and producing detailed reports Coordinating planned maintenance works and ensuring delivery standards Working closely with facilities teams to maintain full health & safety compliance Leading lease negotiations, including renewals and rent reviews Supporting service charge budget preparation, reconciliation, and challenge Overseeing rent collection and operational expenditure payments Administering property insurance, including premium apportionment and invoicing Collaborating with client accounting teams to deliver a high-quality service Responding to helpdesk enquiries and resolving property-related issues Building and maintaining strong relationships with clients, tenants, and contractors Producing accurate, timely client reports to support strategic decision-making Ensuring compliance with relevant legislation including Landlord & Tenant Acts What's On Offer Salary up to £60,000 Comprehensive and flexible benefits package Option to purchase additional annual leave Health cash plan and cycle to work scheme Flexible and agile working arrangements Clear opportunity to contribute to a growing and high-performing team

Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Hexagon Group is delighted to be partnering with an ambitious, niche property management company in Central London to support the recruitment of a Facilities Administrator. This is an excellent opportunity to join a close-knit, highly professional team supporting with the management of a predominantly commercial portfolio across Central London. Working from the company's Central London office, you will provide essential administrative support to a team of Facilities Managers, ensuring the smooth day-to-day operation of a varied property portfolio. You will play a key role in maintaining high service standards, supporting compliance processes and acting as a central point of coordination between contractors, on-site teams and occupiers. Your responsibilities will include supporting Facilities Managers with all aspects of administration, ensuring statutory compliance documentation is accurately recorded and kept up to date, raising and issuing approved purchase orders, liaising with contractors to coordinate planned and reactive works, and attending meetings where you will prepare agendas and take detailed minutes. You may also assist with arranging site visits and compiling reports, helping to ensure that service delivery across the portfolio remains consistent and proactive. The successful candidate will have previous experience within facilities or property management, ideally gained in a Facilities Administrator, Helpdesk or Compliance focused role, with a solid understanding of supporting operational teams and maintaining accurate records. You will be highly organised, detail-oriented and confident managing multiple tasks simultaneously. Strong communication skills are essential, along with a professional and personable approach when dealing with clients and contractors. You should be comfortable using MS Office packages and property management systems, and demonstrate a genuine interest in developing your career within the facilities management sector. In return, you will join a supportive and forward-thinking business that values professional development and offers clear progression opportunities within a growing organisation. The salary for this role is between 33,000 - 35,000 plus a generous benefits package. If this opportunity is of interest, please apply and one of our consultants will be in touch.

Help Desk Analyst 3 Month rolling contract Inside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based role - This includes early shifts (starting at 7am), Late Shifts (Finishing at 10pm) and Weekend shifts. Role is First Line Support within the End User Technology team (Handling Support queries that come in via Phone call, Email and ServiceNow Chat) If you are not able to resolve this at 'First point of contact' then support tickets would be escalated to Level 2 Support teams. Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined Service Levels Operating in a flexible mode - being able to seamlessly switch between a telephone/desk-side role as and when required Agreeing work priority levels with the customer to ensure customer expectations are managed and the ticket reflects the risk & impact accordingly. Investigating incidents where possible either remotely or desk-side, leaning on an agreed toolset to logon to the customer's machine to perform troubleshooting. Correctly routing a ticket to the appropriate team who is able to resolve the incident if first line knowledge or access is not sufficient. Dealing with and communicating escalations accordingly. Seeking knowledge missing where appropriate, documenting and disseminating the knowledge accordingly. Undertaking agreed proactive works which are agreed to maintain our systems thus avoiding tickets being raised by staying "one step ahead". Maintaining and growing relationships across immediate team and wider IT teams to ensure collaborative approach to resolve customer requests as soon as possible. Ensure that Information Security considerations and controls are in place which adhere to the Information Security/Computer Policy. Align to the threat response procedures defined by the IT Security Team owned by IT Helpdesk Team Lead Ensuring customer satisfaction levels are maintained and improved where possible. Ensuring a personable desk-side manner with the ability to put users at ease. Recognising and adhering to change management processes to protect production environment. Manage liaison with suppliers (including internal) to ensure fixes are delivered in a timely fashion

Are you an IT Service Delivery Manager with experience with Managed Service Providers (MSP)? Do you have ITIL V4/V5 experience? Job Title: IT Service Delivery Manager Location: Central London (Hybrid - 3 days office based, 2 days from home) Rate: Dependant on Experience Contract: Permanent Start Date: ASAP Looking for an opportunity where you can take ownership of IT service delivery and play a key role in driving digital improvement across a growing business? This is an opportunity for an experienced IT Service Delivery Manager to oversee the day-to-day delivery of IT services across a fast-paced organisation, ensuring a secure, responsive, and high-performing IT environment. You will act as the key interface between the business and external managed service providers, taking ownership of service delivery, supplier performance, escalations, and continuous improvement initiatives across the wider IT function. Where you will add value: - Managing relationships with MSPs and external IT suppliers, ensuring SLAs and KPIs are achieved - Overseeing IT helpdesk performance, escalations, incident trends, and root cause analysis - Acting as an escalation point for complex infrastructure and end-user support issues - Managing user lifecycle processes including onboarding, offboarding, and access governance - Supporting administration across Office 365, Azure, Entra ID, SharePoint, and wider Microsoft environments - Coordinating IT equipment deployment, asset management, and site setup activities - Supporting security compliance across Cyber Essentials, ISO 27001 principles, and internal governance requirements - Driving digital and process improvement initiatives aligned with wider business strategy - Maintaining IT documentation, governance processes, and operational standards To succeed in this role, you will need: - Previous experience operating as an IT Service Delivery Manager within a customer-facing environment. - Experience managing MSPs, IT suppliers, and service delivery against SLAs and KPIs. - ITIL (V4/V5) experience or certification. Why this opportunity stands out: - Permanent position within a growing and evolving business - Hybrid working model with flexibility around business requirements - Opportunity to play a key role in shaping IT service delivery and digital improvement initiatives - Exposure to a broad Microsoft and infrastructure environment - Collaborative and supportive working culture with long-term progression opportunities If you're an experienced IT Service Delivery Manager looking for a role where you can drive service improvement, influence digital strategy, and take ownership of operational IT delivery, get in touch for a confidential discussion.

Oracle Support Accountant Location: West Sussex Contract: Temporary (4 months) Salary: 43.06 umbrella / 38.41 PAYE Inclusive / 34.27 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in West Sussex for an Oracle Support Accountant to join the team on a temporary basis. The postholder will provide hands-on support across Oracle Finance operations, working closely with stakeholders, system providers, and internal teams to ensure smooth financial processes and system integrity. Key Responsibilities Lead and support daily integration reconciliation processes and monthly period close activities Manage and triage finance-related helpdesk queries in collaboration with the Managed Service Provider Oversee Chart of Accounts master data changes and support sub-ledger activities Contribute to EPM processes, including forecasting, system updates, and development of Oracle Finance reporting Candidate Criteria Proven experience with Oracle Fusion, including interaction between Oracle HCM and Finance modules Strong knowledge of Enterprise Performance Management (EPM), including forecasting and system maintenance Experience supporting financial period close, reconciliations, and sub-ledger processes Ability to work collaboratively with technical teams and stakeholders, including managed service providers If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.

Think Specialist Recruitment are delighted to be working with a well established company based in the St Albans area. This person will be working within a team of 4 providing a great level of service to various clients, building and maintaining relationships. This is an exciting opportunity for someone who has previous experience within B2B customer service, that enjoys working within a great team environment. Strong communication skills with the ability to build relationships professionally are a must for this opportunity, alongside good numerical skills. Salary - £28,000 - £30,000 plus bonus Monday - Friday - 8:30am - 5:30pm Office based Some of the duties will include: Build and develop existing client relationships Working with clients within a professional and friendly manner Providing a great level of service over the phone and via email Calculating quotations for clients Keeping the in house system up to date Accurately recording information Working well as part of a team The suitable candidate: Great communication skills on all levels Ability to build good working relationships Great team player Personable with a good telephone manner Happy to be office based Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a supply chain professional who thrives on keeping complex operations running smoothly? We're looking for a driven Supply Chain Planner to join a business based in Watford. This position is an excellent opportunity for someone with supply chain experience to develop their skills in an interesting industry. In this role you will take end-to-end ownership of ordering, planning and delivery for customers. This role is both analytical and stakeholder-facing, so we are looking for someone who is data-savvy and excellent at building strong relationships. This is offered on an ongoing temporary basis, initially estimated for 6 months but may continue beyond this due to business growth. Monday - Friday, Hybrid working. Paying the hourly rate equivalent of 30,000 - 35,000pa depending on experience. We are looking for someone who is immediately available for work and can begin ASAP. If this position sounds of interest to you then I would love to hear from you! Duties to Include: Build strong relationships with all stakeholders, acting as a point of contact for all supply chain related enquiries Work with internal and external stakeholders ensuring a smooth order-to-fulfilment process Assist with demand planning and forecasting Utilise MS Excel and CRM systems for inventory analysis Process orders, shipments and schedule deliveries Resolve any delivery issues with logistics partners Candidate Requirements: Proven experience in supply chain, logistics, or key account management Analytical with advanced MS Excel (VLOOKUP, Pivot Tables, XLOOKUP) Excellent communicator High attention to detail Immediately available for work If you are interested in this role, please apply ASAP! Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Fleet Controller - Leighton Buzzard Think specialist recruitment are proud to be exclusively supporting a thriving and well-established hire company based in Leighton Buzzard, to find an experienced fleet controller to join their team. Have you got HGV experience and looking for a new role to evolve your career? In this role, you will be coordinating planned maintenance, managing vehicle breakdowns, liaising with workshops and service providers, and ensuring fleet compliance with safety requirements. The client is looking for somebody that is confident working in fast-paced environments, who can prioritise tasks effectively, and supporting operational efficiency through strong communication and problem-solving skills. This is a full-time role, Monday to Friday with the need to work 1 in 5 Saturday's between 8am and 12pm. Our client are paying a salary upto 32k. Key Responsibilities: Maintenance of Fleet and Equipment Ensure that planned maintenance is efficiently organised and documented using our fleet management platform Receive all vehicle and equipment breakdown and damage repair requests and take the appropriate action with our service agents, workshop or dedicated Mobile fleet support team Record all fleet maintenance activity accurately and efficiently using our fleet management software Ensure customers are advised of any issues regarding fleet maintenance or breakdowns. Liaise with all workshops, mobile and third-party engineers to organise fleet maintenance tasks. Receive all breakdown calls and allocate engineers/service agents accordingly. Ensure all fleet maintenance documentation is accurately entered into software programmes and databases for reporting and reference purposes. Answer telephone for fleet enquiries, responding to calls within remit of responsibility professionally and efficiently. In the event of vehicle breakdown organise recovery service and replacement vehicles. What we're looking for: Confident personality with excellent interpersonal skills - must be able to manage challenging interactions with customers, while always maintaining a respectful and solution-oriented approach. Experience working within the HGV industry is a must - although our client will consider candidates with a background in the Motor Trade/Servicing industry. Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations. High energy and results-oriented, able to tackle problems involving variables in non-standardised situations. Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight. Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is Contract : Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution

Helpdesk Administrator Location: Euston NW1 Salary: £32,000 per annum (£15.38 per hour) Contract Type: Ongoing Temporary Assignment Working Hours: Monday to Friday, 8:00am 5:00pm Hybrid Working: 1 day per week from home About the Role Our clientis seeking a proactive and organised Helpdesk Administrator to join their team based in Euston, London. This is an ongoing temporary opportunity offering a hybrid working arrangement and the chance to work within a fast-paced facilities management environment. Key Responsibilities Manage and update maintenance requests using CAFM systems, primarily Concept. Monitor and manage Service Level Agreements (SLAs) to ensure targets are achieved. Accurately input and maintain data across internal systems. Coordinate and liaise between engineers, contractors, and internal stakeholders. Track job progress and provide updates where required. Ensure all records and documentation are maintained accurately and efficiently. Support the wider facilities management team with administrative tasks. Skills & Experience Required Previous experience in a Helpdesk Administrator, Facilities Administrator, or similar administrative role. Experience using CAFM systems, ideally Concept. Strong understanding of SLA management and performance monitoring. Excellent data entry and administrative skills with strong attention to detail. Effective communication and stakeholder management abilities. Proficient in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to work independently and manage multiple priorities in a busy environment. Benefits Competitive hourly rate. Hybrid working arrangement. Ongoing temporary assignment with potential for extension. Opportunity to work for a leading global facilities management organisation.

Helpdesk Support Officer A local authority is looking for an experienced Helpdesk Support Officer to join its Facilities Management team. This is a fast-paced role where you will act as the first point of contact for facilities-related enquiries, coordinating maintenance requests and ensuring works are delivered efficiently across a diverse property portfolio. Key Responsibilities Manage and monitor facilities and maintenance requests through the CAFM (Civica) system Coordinate works with contractors and internal teams Prioritise and track jobs, ensuring service standards and response times are met Escalate delays, risks, and outstanding issues where required Raise purchase orders and support invoice processing and reconciliation Maintain accurate records and assist with reporting and data management Deliver a high standard of customer service to stakeholders, contractors, and service users Requirements Minimum 2 years' experience in an administrative, helpdesk, or data entry role Strong IT skills and confidence working across multiple systems Excellent communication and customer service skills Ability to manage competing priorities and work effectively under pressure Strong attention to detail and organisational skills Desirable Experience within Facilities Management, Property Services, or a similar environment Knowledge of CAFM systems, ideally Civica Experience liaising with contractors and service providers This is an excellent opportunity for a proactive and organised individual to join a busy operational team and contribute to the delivery of essential facilities services.

K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Global IT Service Desk Coordinator. The role will also support the IT team as the business prepares for a number of major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, service desk process improvement, and wider regional support integration. This role is ideal for someone who combines practical IT support knowledge with strong communication, ownership, documentation discipline, and coordination skills. It is not a deep technical engineering role; however, the successful candidate must be confident handling service requests, coordinating escalations, communicating clearly with stakeholders, and supporting the maturity of a growing global service desk model. Key Responsibilities (1) Service Desk Operations • Provide professional first-line and enhanced service desk support to users across London and selected regional/global offices • Own tickets end-to-end, from initial logging through to resolution or appropriate escalation • Ensure incidents and service requests are accurately recorded, categorised, prioritised, updated, and closed in the ITSM ticketing system (2) Escalation & Coordination • Coordinate escalations with senior IT team members, regional IT teams, clients and key vendors • Work closely with senior IT colleagues to ensure issues are escalated appropriately and followed through to completion (3) Technical Support • Support troubleshooting for Windows, macOS, Microsoft 365, Google Workspace, VPN, access management, collaboration tools, and endpoint-related issues • Support joiner, mover, and leaver (JML) processes with accuracy, consistency, and clear documentation (4) Asset Management & Documentation • Support IT asset management processes, including device allocation, return, check-in/check-out, lifecycle tracking, and audit readiness • Maintain clear documentation, including knowledge base articles, SOPs, troubleshooting guides, onboarding materials, and service process documents (5) Continuous Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination point for service desk operations, ensuring that support requests are properly tracked, followed up, communicated, and closed. • Help maintain service continuity while the wider IT team delivers major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, asset management improvement, and ITSM process maturity. • Coordinate service desk activity across users, internal IT teams, regional stakeholders, HQ contacts, client-side stakeholders, and key vendors. • Help reduce dependency on senior IT team members by taking ownership of routine coordination, escalation tracking, user updates, and documentation. (7) Project Support & Service Transition • Support service desk readiness for major IT change initiatives, including user communication, support documentation, ticket categorisation, issue tracking, and escalation follow-up. • Assist with the operational support impact of Google Workspace rollout, AI adoption, Cleanroom-related support, and regional support integration. • Identify support patterns arising from new projects and help convert them into knowledge base articles, SOPs, and repeatable support processes. • Provide clear feedback to senior IT colleagues on recurring user issues, service risks, and improvement opportunities. Requirements (1) Must be fluent in both Korean & English (2) Strong stakeholder communication skills, including the ability to provide clear updates to users, managers, internal teams, vendors, and regional contacts. (3) Proven experience in an IT service desk, helpdesk, endpoint support, or IT support coordination role (4) Strong practical knowledge of Windows, macOS, Microsoft 365, Google Workspace, endpoint support, access management, and standard collaboration tools (5) Experience using ITSM ticketing systems such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar (6) Ability to coordinate effectively across users, internal IT teams, external vendors, and regional stakeholders (7) Ability to create clear support documentation, SOPs, and knowledge base content (8) Familiarity with ITIL or ITSM principles and frameworks preferred (9) Hands-on experience with Jira Service Management, Confluence, or endpoint management tools preferred Conditions (1) Job location: London (2) Hybrid: 3 days in the office & 2 days working from home (3) Job type: full-time & 12 month contract (renewing up to 4 years and becoming permanent) (4) Hours of work: 37.5 hour per week (some overtime work may be required for emergencies and projects) (5) Annual basic salary: 40K (depending on experience) (6) Performance based bonus, Pension, Income Protection, Health Insurance, Dental Insurance, Life Assurance, etc. (7) Annual leave: 33 (25 holidays + 8 bank holidays) Before you apply (1) Korean language skill is essential (2) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.

(Technical Support Specialist 12mths hybrid Hertfordshire - £160pday) Our client is seeking a Technical Support specialist to work approx. 4 days per week onsite in Ware, Hertfordshire. You will be reporting to a Technical Support Team Lead or Manager, the Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role will be defined by a strong customer first mentality, a thorough systematic approach to troubleshooting hardware, software or systems, and the curiosity to learn about a diverse set of technologies. If you love to challenge yourself, enjoy getting to the bottom of issues and want to be a part of a fast paced challenging environment, this opportunity is for you. Required skills & experience: Exceptional skills in problem solving & time management Able to provide timely updates and manage customer expectations Ability to read, write, and speak English fluently; communicating complex technical problems and solutions to customers of all skill levels while being personable A self-starter who can work independently as well as collaborate effectively with team members with minimal supervision Ability to handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders Agile, resourceful learner with strong attention to detail Candidates must be able to display a working knowledge with: Applying technical concepts to troubleshooting procedures Installing, configuring, and troubleshooting various, software, and hardware A familiarity with video surveillance cameras, ONVIF protocol, or other video streaming services is considered an asset. Preference will be given to candidates with the following skills and experience: 2+ years of customer support experience in specific technical support environments: video surveillance or access control, telecommunication, cloud software, enterprise hardware support, IT helpdesk/service desk Bachelor's Degree/Diploma with technical background Certifications such as, but not limited to: CCNA, MCSA, CompTIA A+ Minimum of 1 year experience working with a CRM platform Experience working in environments using the KCS Methodology