3872 jobs found

Senior Business Intelligence Manager We are seeking an experienced and strategic Senior Business Intelligence Manager to lead our BI function and drive data-led decision making across the organisation. This is a leadership role suited to someone who combines strong technical expertise with the ability to manage and inspire high-performing data teams. You will be responsible for shaping the BI strategy, ensuring high-quality data governance, and delivering actionable insights that support business growth and operational excellence. Key Responsibilities Lead, mentor, and develop a team of BI developers and analysts Define and execute the Business Intelligence roadmap and data strategy Design and oversee scalable data models and reporting frameworks Deliver advanced dashboards and reports using Power BI Write and optimise complex SQL queries for analytics and reporting Ensure compliance with GDPR and best-practice data governance standards Oversee and support implementation of MDM (Master Data Management) tools Work closely with stakeholders across Finance, Operations, IT, and Commercial teams Collaborate on data integration initiatives, including exposure to SAP environments Ensure data quality, integrity, and consistency across systems Required Skills & Experience Proven experience in a Senior BI / BI Manager / Data Analytics leadership role Strong hands-on expertise in Power BI (data modelling, DAX, performance optimisation) Advanced SQL skills Demonstrated experience leading and developing technical teams Strong understanding of GDPR and data governance frameworks Experience with MDM tools and data management best practices Exposure to SAP data structures and integration Excellent data modelling skills (conceptual, logical, physical modelling) Strong stakeholder management and communication skills

Project Planner 12 month contract Outside IR35 SC clearance required A leading Defence company specialising in Electronic Warfare products is seeking a skilled Project Planner to join their team on a contract basis within the Defence & Security sector. Key Responsibilities: Support the Lead Schedule Manager within the Programme Operations core function of the GCAP Electronics Evolution (G2E) Domain Project Management Office (DPMO). Develop, maintain, and update Domain Master Schedule MS/DCS with activities and timelines. Identify and flag scheduling criticalities such as conflicts and delays. Deliver schedule updates to external stakeholders (e.g., IMS). Identify Assumptions, Dependencies, and Exclusions (ADE). Identify potential risks and opportunities related to project schedules. Manage and monitor dependencies to prevent delays. Review and validate project assumptions regularly. Job Requirements: Proven experience in schedule management and planning for large, complex programs or projects, preferably in aerospace and defence. Strong expertise in developing, maintaining, and controlling project schedules using recognised methodologies (e.g., Critical Path Method). Excellent communication and stakeholder engagement skills to coordinate timelines across cross-functional and international teams. Demonstrated ability to monitor, analyse, and report on schedule performance, identifying risks and recommending mitigations. Skilled in balancing resources and deadlines to ensure timely program delivery aligned with contractual and operational requirements. Advanced problem-solving and risk management skills focused on schedule optimisation and conflict resolution. If you are a proficient Project Planner with experience in Defence & Security, and are looking for a challenging role within an innovative team, we would love to hear from you.

Astute People are working on behalf of our client who are one of the UK's leaders in the Environmental, Waste and Energy Recovery sectors. The Energy from Waste site in Worcestershire can process up to 200,000 tonnes of waste per year. We are looking for a Health & Safety Advisor to ensure compliance during day to day operations with company and regulatory policies. If you have the relevant experience (please see below) and are looking for a rewarding role in the Power sector, then please apply. Responsibilities and duties: As the QHSE Advisor you will be responsible for: Ensure Health & Safety compliance & standards are maintained across the Energy from Waste Power Station. Monitor performance against targets / objectives / KPI's. Advise, coach and support staff on site. Develop and implement a H&S strategy. Take part in audits on site and monitor / investigate and act upon any incidents or hazards and report accordingly. Prepare H&S reports including statistical and performance data. Complete toolbox talks and safety briefings as and when required. Carrying out audits and managing external auditor relationships for all HSE procedures Professional qualifications We are looking for someone with the following: A relevant professional qualification Minimum NEBOSH Certificate Member of IOSH Personal skills The QHSE Advisor role would suit someone with/who: Experience in a Health, Safety and Environmental role gained in a heavy engineering environmental such as Power Generation/ Oil & Gas/ Petrochemical or Water Experience of waste, recycling, collections, quarries or Energy from Waste would be advantageous Knowledge of UK HSE legalisation and quality standards (ISO 9001, 14001 and 45001) Excellent communication skills Salary and benefits of the QHSE Advisor role Competitive Salary up to 51,531 Bonus Opportunity Pension Life Assurance Wellbeing Package INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

We're working with a major client leading Britain's high-speed rail infrastructure programme, and we're recruiting a Senior Fire Engineer to provide technical leadership on fire safety and fire engineering. This is a leadership role. You'll be responsible for ensuring that fire safety and engineering expertise shapes the design and delivery of this nation's most significant rail infrastructure project. You're the strategic link between technical fire engineering requirements and what the leadership team needs to know to build and operate a safe railway. You'll combine deep technical knowledge of fire engineering with the ability to work across complex interfaces including civils, rail systems, station design and infrastructure management. You'll develop standards and requirements, provide assurance on safety compliance, and translate complex fire safety challenges into clear solutions for senior stakeholders. Your work ensures the client meets its obligations as the Statutory Undertaker and delivers fire safety that works across the entire operational lifetime of the railway. You'll be trusted to challenge designs when safety is at stake, collaborate across disciplines in a rapidly changing project environment, and maintain the expert knowledge that keeps the project moving forward safely. What You'll Be Doing Lead the development of fire engineering strategy, requirements and standards across the project, from evacuation and compartmentation to detection systems and emergency response Provide technical expertise and assurance on fire safety compliance, working with designers and contractors to ensure designs meet fire safety legislation and technical standards Support the technical assurance process, reviewing safety arguments and technical files to demonstrate compliance to current fire safety standards Manage interfaces between fire engineering systems and other critical infrastructure systems including rail systems, civils and station design, ensuring integration is seamless and safe Conduct fire safety inspections and audits during construction, testing and commissioning stages, spotting issues before they become operational risks Work with Fire and Rescue Services at all stages of the project, from design through to operations, building the relationships and trust that ensure effective emergency response Engage across internal teams including Infrastructure Management, Railway Systems, asset teams and contract managers, translating fire safety requirements into practical delivery Support the Qualitative Design Review process, detailing fire prevention and protection issues that shape how the railway is designed Develop risk assessments under the Regulatory Reform (Fire Safety) Order, ensuring the project meets all legislative requirements Maintain your expertise in fire engineering and life safety, staying current with evolving legislation, standards and best practice Lead preparation of Emergency Plans and support the planning and execution of exercises that test the project's readiness

Join a world-renowned aerospace organisation as a Site, Facilities, Infrastructure & GFA Assistant in Portsmouth on a full time basis (potential for part time hours) Due to a drive for greater success, this advanced manufacturing business is currently searching for Site, Facilities, Infrastructure & GFA Assistant to add to their talented, hardworking team in Portsmouth on an initial 6 months contract. Striving for innovation and creativity you can ensure no two days will be the same. The rate per hour: 33.54 per hour inside IR35 / umbrella The role: Support the Infrastructure & GFA Manager with Damages & Losses Assist in coordinating between infrastructure and plant hire operations to ensure efficient communication and smooth project execution. Support with GFA asset tracking to identify emergent issues. Skills: Have excellent interpersonal skills and be friendly, courteous and professional in dealing with all stakeholders Be competent in drafting professional communications to distribute to all occupants of the Building Be proficient in the use of appropriate IT packages including Microsoft Office Applications. Ability to respond to internal/external customer enquiries, providing information and guidance as appropriate and, where appropriate. APPLY NOW If this sounds like the role for you, we'd love to hear from you! Send your CV to Stella today!

Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Senior Trimmer Competitive Salary Welwyn Garden City Days Only (Mon-Fri) gap technical are proud to be representing this global manufacturing business in their search for a Senior Sheet metal worker to work at their facility based near Welwyn Garden City on a 3 month temporary contract. Performance Objectives Plan and organise work within the trimming area to meet customer demand and maximise throughput. Ensure all scheduled production dates are achieved, proactively managing priorities to maintain flow. Identify, communicate and escalate any expected or actual variations against schedule in a timely manner. Set up and operate trimming and polishing equipment to achieve the specified surface finish and dimensional requirements. Ensure all inspection activities are carried out in accordance with inspection plans and that all required documentation is accurately completed. Identify and report quality issues, including those attributed to other functions, ensuring relevant non-conformance documentation is raised and communicated appropriately. Ensure all work is carried out in full compliance with company procedures, engineering requirements, and Environmental, Health and Safety (EHS) standards. Take responsibility for the training, mentoring and development of trimming personnel, ensuring initial competency, ongoing skills development and task authorisation are maintained. Liaise closely with colleagues, Area Leader, Supervisors and cross functional teams (e.g. Quality, Engineering, Planning) to support efficient production and issue resolution. Support continuous improvement activities within the trimming area, including improvements to quality, efficiency, standardisation and housekeeping (5S). Undertake additional tasks, including work in other operational areas, as requested by the Operations Manager, within the limits of capability and training. Person Specification Extensive experience in metal trimming and polishing operations, ideally within an aerospace, precision engineering or regulated manufacturing environment. Strong understanding of surface finish requirements, drawing interpretation and engineering tolerances. Competent in the use of hand held and fixed trimming and polishing equipment. Proven ability to set up equipment accurately and consistently to achieve repeatable, high quality outputs. Sound knowledge of inspection techniques and use of measuring equipment. Demonstrated ability to identify defects, non-conformances and process issues, with a focus on right first time delivery. Experience in training, coaching or mentoring other operators. Ability to plan workload, prioritise tasks and manage time effectively in a fast paced production environment. Strong communication skills, with confidence to raise concerns, escalate issues and collaborate across functions. High attention to detail, with a disciplined and safety focused approach to work. Apply Please send your CV via the Apply now option on the website If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touch This vacancy is being advertised on behalf of gap technical who are operating as an employment agency. gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: 13/06/2026 "By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy."

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: Provide on-site and remote IT support to retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactive maintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure minimal disruption to store operations by responding promptly to support requests and incidents. When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: Assist with IT-related aspects of store refurbishments, closures and new store openings as needed. Setup and configure replacement or new IT systems when needed Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores. Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: Provide training to store staff on the use of IT systems. Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support. Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues. Ability to work from home one/two days a week depending on the needs of the stores. Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: Monitor and update the service desk solution. Assist with wider IT support related tickets Use, amend and add to the Knowledge Base to improve wider knowledge and understanding. Attend daily standup meetings to understand business and IT support priorities. Collaborate with external support partners for escalated technical issues. Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: IT Support Experience: Proven experience in IT support, preferably in a retail environment. Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software. Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively. Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff. Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities. Independence & Flexibility: Willingness to travel and work independently in a field-based role. Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply. REF-(Apply online only)

Join Our Team as a Subway Night Manager in Exeter! Job Summary: Are you ready to take the lead at our vibrant Subway restaurant in Exeter ? This is a 24-hour site, offering a fast-paced and dynamic environment for an experienced Manager to shine. If you have a strong background in the food industry, particularly in quick-service restaurants, and love leading a team, this could be the perfect role for you! What's in it for you? Competitive pay: £15.00 per hour Full-time role: 40 hours per week Fun and engaging work environment Opportunities for growth and advancement Responsibilities: Manage day-to-day operations for smooth and efficient service in a 24-hour setting. Supervise and support our amazing team, providing guidance and training. Maintain high cleanliness standards and ensure compliance with food safety regulations. Oversee food preparation, ensuring top-notch quality and presentation. Handle customer inquiries, feedback, and complaints with a smile. Create staff schedules, manage inventory, and control expenses. Implement strategies to boost revenue and reduce costs. Qualifications: Previous experience in a managerial role within the quick-service restaurant industry, ideally with Subway or similar brands. Strong knowledge of food safety standards and regulations. Excellent team management skills, including training and motivating staff. Stellar communication skills to interact effectively with customers, employees, and vendors. Ability to thrive in a fast-paced environment while keeping an eye on the details. Nice-to-have Skills: Experience with food preparation and operational procedures. Familiarity with sandwich preparation and customisation. Background in managing a quick-service restaurant. Perks and Benefits: Company pension Discounted or free food Employee discount If you're a dedicated professional with a passion for the food industry and proven leadership abilities, we want you on our team at Exeter! Apply now and embark on an exciting career with Subway.

General Foreman Lead the Delivery of Large-Scale Renewable Energy Projects We are seeking an experienced and hands-on General Foreman to take charge of on-site operations across major utility-scale wind farm construction projects in Scotland. This is a key leadership role at the heart of the delivery team, responsible for driving site performance, coordinating multiple work fronts, and ensuring the safe and efficient execution of complex renewable energy infrastructure. You will lead from the front managing site teams, subcontractors, and supervisors to deliver high-quality outcomes in line with programme targets, technical specifications, and the highest health, safety, and environmental standards. What You ll Be Doing As General Foreman, you will: Supervise and coordinate all on-site construction activities, including turbine foundations, erection works, cabling, and associated civil engineering works Lead, mentor, and manage site operatives to ensure productivity, safety, and quality standards are consistently met Act as the primary site lead, reporting progress, risks, and key milestones to the Project Manager Enforce health, safety, and environmental procedures in line with company and statutory requirements Coordinate with subcontractors, suppliers, and logistics teams to maintain programme continuity Review drawings, specifications, and method statements to ensure accurate execution of works Deliver daily briefings, toolbox talks, and safety meetings to reinforce a strong site safety culture Monitor quality assurance processes and ensure works meet engineering and client requirements Identify risks and implement mitigation measures to protect programme, budget, and delivery outcomes Maintain accurate site records, including daily reports, timesheets, and progress updates Leadership & Site Responsibility As the most senior on-site representative, you will: Oversee multiple gangs and discipline leads across several work fronts Drive accountability, performance, and coordination across all site activities Maintain clear and effective communication between site teams and senior management Keep works progressing efficiently while maintaining strict safety and quality standards Essential Skills and Experience Proven experience as a General Foreman on wind farm or major infrastructure projects Strong background in civil engineering works, turbine installation, crane coordination, and underground cabling Experience managing large site teams (20+ personnel) across multiple work fronts Strong knowledge of UK health, safety, and environmental legislation and best practice Ability to interpret engineering drawings, specifications, and technical documents Excellent leadership, communication, and problem-solving skills Strong ability to manage priorities, programme delivery, and site coordination Willingness to work across remote sites throughout Scotland Qualifications SMSTS, First Aid at Work, CSCS (or equivalent relevant site certifications) Why Join Us? This is a chance to play a leading role in delivering critical renewable energy infrastructure that directly supports the UK s net-zero ambitions. You ll be working on high-value, technically challenging wind farm projects with a strong, experienced delivery team where your leadership will have a direct impact on safety, performance, and project success. If you re an experienced General Foreman ready to take on a high-responsibility role in the renewable energy sector, we d love to hear from you.

We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers. Job title: Client Relationship Manager (Subject Matter Expert) Hours: 40 hours per week Location: Poole head office Holiday: 30 days paid (inc. Bank holidays) What you will be doing as a Client Relationship Manager: Manage and develop relationships with key luxury brand accounts, acting as the primary point of contact Drive sales performance while maintaining a clear focus on profitability and margin optimisation Analyse commercial performance, including pricing strategies, cost structures, and revenue streams Identify opportunities for growth within existing accounts and support new business development initiatives Deliver a premium, personalised customer experience aligned with luxury brand expectations Collaborate with internal teams (sales, marketing, operations) to ensure seamless service delivery Monitor market trends and competitor activity to inform strategic decisions Prepare regular performance reports, forecasts, and account plans Commercial & Financial Focus Maintain strong awareness of margins, ensuring all activities contribute to sustainable profitability Balance client satisfaction with commercial objectives, making informed decisions on pricing and negotiations Track KPIs related to revenue, margin, and client retention Customer Service Excellence Provide a high-touch, tailored service experience to all clients Anticipate client needs and proactively resolve issues Uphold brand values and ensure consistency across all client interactions Build long-term partnerships based on trust, service quality, and results Skills & experience needed as a Client Relationship Manager Proven experience in account management, preferably within luxury, premium retail, or related sectors Strong commercial acumen with experience managing margins and financial performance Exceptional communication and relationship-building skills Customer-centric approach with a passion for delivering outstanding service Analytical mindset with the ability to interpret data and drive strategic decisions Highly organised with strong attention to detail Who the client is They are a fast paced, forward thinking cruise product solutions provider with a mission to help operators deliver unforgettable journeys. Their work improves life on board for guests and crew by streamlining the entire hotel and technical supplies lifecycle. We bring consistency, reliability and pride to every part of our partnerships, achieving more than 99 percent on-time in-full delivery across more than 30 ports and six continents across the globe. Who you are You are a highly knowledgeable and experienced subject matter expert who is passionate about driving excellence and innovation within your field. The ideal candidate will be able to build strong, trust-based relationships with customers and demonstrate strong communication skills. You are someone that identifies opportunities to grow revenue upselling, cross selling expanding on existing multiple accounts along with product sourcing. You will have a strong understanding of IT systems and Excel. You will be someone that is driven and enthusiastic about working in a fast-paced environment. If you have previous experience in key account management or a similar role within the luxury products and goods industry, we look forward to hearing from you. Client relationship manager, account manager, subject matter expert, CRM, Poole, account management

VP of Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries. Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently) Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role. The successful person will oversee four global functions covering Customer Support, Retentions, Production and B2B Operations, all of which play a key role in customer onboarding, customer experience, customer retention and long-term revenue growth. The business is in a strong position. Customer numbers continue to grow, operational performance is healthy and there are no major fires to fight. They are not looking for someone to come in and create layers of process or unnecessary bureaucracy. Instead, they're looking for someone who can scale what already works, improve collaboration between departments and continue enhancing the customer experience as the business grows. Current Operational Environment Supporting 20,000 customers across 11 countries Handling approximately 6,000 inbound customer enquiries per week Global support operation with local market representation Current contact mix of 70% live chat, 15% phone and 15% email Zendesk support environment Around 400 new customers are onboarded every month Production output growing at approximately 30% year-on-year Strong SLA performance across operational functions Full autonomy to redesign retention strategy and customer lifecycle processes Responsibility for customer communications and engagement activity across the customer base Oversight of customer-facing operational services and fulfilment functions What You'll Be Responsible For Leading and developing four global department heads Creating alignment across Support, Retentions, Production and B2B Operations Scaling operational functions as customer numbers continue to grow Driving improvements in customer experience and customer satisfaction Developing and enhancing customer support strategy Improving service delivery, operational performance and efficiency Identifying opportunities to streamline customer journeys Building a more proactive retention function Reducing customer churn and improving customer lifetime value Using data and insight to drive operational decision-making Ensuring departments work collaboratively towards common business goals Supporting the business through continued international growth Introducing structure and best practice without reducing agility What We Are Looking For This role could suit someone currently operating as: Head of Customer Support Head of Customer Service Director of Customer Operations Director of Customer Experience Head of Customer Success Operations Senior Operations Director VP of Customer Operations The ideal person will have experience leading sizeable customer-facing teams within a fast-paced technology, SaaS, or service-led environment. (B2B or B2C) You'll be commercially aware, customer-focused and comfortable operating through managers rather than directly managing large frontline teams. Most importantly, you'll understand how to scale customer operations whilst maintaining a positive customer experience and strong business performance. This is a rare opportunity to step into a broad operational leadership role where customer support sits firmly at the heart of the business and where you'll have genuine influence over how the organisation evolves over the coming years and have a clear career development path to C suite.

Sales & Operations Planning Manager Farnborough Up to 85,000 per annum + Bonus + Benefits Permanent Hybrid Working We are currently recruiting on behalf of a leading engineering and technology organisation for an experienced Sales & Operations Planning Manager to join their team based in Farnborough. This is a fantastic opportunity to join a highly respected business operating across complex, large-scale programmes, where you will play a key role in driving operational performance, resource planning and business strategy across the organisation. The successful candidate will take full ownership of the S&OP process, ensuring effective planning, forecasting and resource management to support project delivery and wider business objectives. Key Responsibilities: Leading the Sales & Operations Planning process across the business Ensuring operational and financial plans are aligned and based on agreed assumptions Managing supply and demand planning to ensure projects are properly resourced Monitoring operational performance and supporting improvement initiatives across the business Identifying risks, challenges and opportunities within operational plans Producing reports and communicating planning performance to senior stakeholders Driving continuous improvement across S&OP processes, systems and tools Working closely with finance, strategy and operational teams to support business performance Building strong relationships with stakeholders across multiple departments and seniority levels Requirements: Extensive experience leading Sales & Operations Planning within a large, complex organisation Strong experience managing operational planning, forecasting and resource allocation Ability to influence and engage stakeholders at all levels, including senior leadership Strong leadership and team collaboration skills Excellent analytical, organisational and problem-solving abilities Experience driving process improvements and challenging existing ways of working Degree qualified or equivalent experience within a relevant field Package: Salary up to 85,000 per annum + bonus Hybrid working arrangement Long-term career progression opportunities Opportunity to work within a highly respected and innovative organisation Collaborative and supportive working environment This role is based in Farnborough with a minimum of three days per week onsite.

Location: Bristol Job Type: Full-time, Permanent Hours: 37.5 hours per week Salary: £38,000 £40,000 per year We are looking to recruit an experienced Deputy Registered Manager to join KIWI Children Services, part of the Catalyst Care Group family. This is an exciting opportunity for a passionate and driven Deputy Registered Manager to support the leadership of a specialist therapeutic residential service for young people with complex and high-level support needs. As a Deputy Registered Manager , you will play a key role in supporting the delivery of safe, trauma-informed, and high-quality care within a nurturing residential environment. This Deputy Registered Manager opportunity is ideal for someone looking to further develop their leadership career within children s residential care while making a meaningful difference in the lives of young people. About the Role As a Deputy Registered Manager , you will support the Registered Manager in leading the day-to-day operations of the home, ensuring high standards of care, compliance, safeguarding, and staff performance are maintained at all times. The Deputy Registered Manager will provide visible leadership across the service, support staff development, oversee operational processes, and ensure young people receive consistent, compassionate, and high-quality care. You will deputise for the Registered Manager when required and play an active role in driving service quality, staff wellbeing, safeguarding practices, and positive outcomes for children and young people. This role is ideal for an experienced senior residential support worker, team leader, or deputy manager who is ready to take the next step in their leadership journey. Key Responsibilities Support the Registered Manager with the operational leadership and day-to-day management of the home Provide visible, values-led leadership and deputise for the Registered Manager when required Lead, supervise, coach, and support Residential Support Workers to maintain a positive and high-performing team culture Oversee rota planning and staffing coordination to ensure safe and effective care delivery Maintain high safeguarding standards and ensure care plans and risk assessments are accurate, child-centred, and regularly reviewed Support quality assurance processes, audits, compliance monitoring, and regulatory requirements Promote trauma-informed and therapeutic approaches across the service Build and maintain positive relationships with families, professionals, and external agencies Contribute to multi-agency meetings, reviews, and care planning processes Support young people with complex needs, emotional regulation, and behavioural challenges Promote equality, diversity, inclusion, and positive outcomes for young people About You Level 5 Diploma in Leadership and Management for Children and Young People, or willingness to work towards it Relevant professional qualification or degree desirable, such as Social Work, Nursing, or Learning Disabilities Minimum 2 years experience within a children s residential care setting Previous experience supervising staff, leading shifts, or supporting operational management Strong understanding of safeguarding, child protection, and children s home regulations Knowledge of Ofsted frameworks and multi-agency working practices Experience supporting young people with complex needs and challenging behaviours Strong leadership, communication, organisational, and IT skills Positive, resilient, and solution-focused approach Full UK driving licence Benefits Competitive salary with enhanced pay for on-call duties Funded qualifications and clear career progression opportunities Regular supervision, support, and wellbeing initiatives Enhanced holiday allowance, including an extra day for your birthday and four additional wellness days per year Employee Assistance Programme and Health Cash Plan Retail discount scheme, gym discounts, and Cycle to Work scheme Workplace pension scheme Group Life Insurance, Critical Illness Cover, and Income Protection Cover About the Company At KIWI Children Services, we provide high-quality, therapeutic, and person-centred support for young people requiring specialist residential care and emotional support. Our approach is trauma-informed, human-first, and grounded in compassion, consistency, and relationship-based care. We are committed to creating safe and nurturing environments where young people can build confidence, develop independence, and achieve positive long-term outcomes. Our vision is to humanise health and social care services by placing people at the centre of everything we do. We are proud to be a clinician-centric organisation that values our teams, the young people we support, and the professionals we work alongside. Apply Now If you re organised, proactive, and passionate about supporting others, we d love to hear from you! Click Apply Now , and let s arrange a quick chat about this exciting opportunity. At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.

Site Manager required working 37 hours Monday to Friday Responsible for overseeing day-to-day site operations, ensuring work is carried out safely, efficiently, and in line with compliance standards. Key duties include conducting compliance testing, managing general maintenance tasks, and supervising contractors to ensure quality and adherence to schedules. Acts as the main point of contact on site, maintaining standards, resolving issues. Single shift 7am to 3:30pm (1 hour lunch) Location NG9 Pay rate 13.80 Enhanced DBS required IF THIS JOB IS FOR YOU CLICK APPLY NOW AND EMAIL (url removed) Please ensure the CV you upload is of the very latest information of your work history. any inconclusive CVs will result in your application being void. INDLIV

Quality Manager x 2 - Aerospace precision engineering We are recruiting two experienced Quality Managers for two similar precision engineering / aerospace manufacturing companies . Both roles lead and develop a high-performing quality function, own the Quality Management System (QMS - Quality Management System) and ensure AS9100 compliance, while driving continuous improvement across CNC machining and precision engineering processes. One vacancy is primarily CNC/precision engineering focused . The other includes the same scope plus additional sheet metal fabrication within the business. Key Responsibilities (Both Roles) Maintain, implement and continuously improve an AS9100-compliant QMS ; ensure it remains relevant to operations and communicated to applicable interested parties. Lead management review meetings at least biannually , reporting QMS performance and improvement opportunities to top management. Lead quality operations across precision CNC machining , ensuring parts meet aerospace specifications, engineering drawings and customer requirements. Manage inspection and metrology activities including FAI (First Article Inspection) , first-off, in-process/stage and final inspection; CMM (Coordinate Measuring Machine) and gauges. Implement and maintain robust process control including SPC (Statistical Process Control) and control plans. Conduct internal audits, support external audits and manage CAPA (Corrective and Preventive Action) . Manage product non-conformities (internal/external), driving root cause analysis ( 8D / RCA ) and effective corrective action. Manage supplier evaluation, approval and ongoing performance, including supplier audits. Oversee calibration and controlled documentation (procedures, work instructions, records), supporting FMEA (Failure Modes and Effects Analysis) and PPAP (Production Part Approval Process) / AS/EN paperwork where applicable. Track and report Quality KPIs; promote a culture of quality and take an active role in Health & Safety. Lead, coach and develop the Quality team; participate in recruitment/interviews for Quality hires. Manage contract review (quality element), customer concessions/permits and customer sign-off activities. Authorities Maintain integrity of the QMS and the Business Continuity Plan when change is planned and implemented. Approve quality-related purchase orders. Manage QA activities: first-off, in-process/stage and final inspection; FAI reporting. Generate ERDs and ITPs (Inspection & Test Plans) for customers. Generate and approve product release certification. Approve quality assurance and QMS-related ECRs (Engineering Change Requests) . Approve quality training. Essential Skills & Experience Proven quality management experience within aerospace / precision engineering (fabrication experience required for the fabrication vacancy). Strong practical knowledge of AS9100 and audit processes. Hands-on background in CNC/precision inspection: GD&T, drawing interpretation, dimensional inspection. Experience with CMM, SPC, FMEA, 8D, CAPA and non-conformance management. Supplier quality experience including supplier audits. Strong leadership, communication and stakeholder management skills. Relevant engineering/manufacturing/quality qualification (or equivalent experience); CQI/IRCA Lead Auditor desirable. Ideally 5+ years in aerospace/precision manufacturing quality roles. What We Offer Pivotal roles in a technical, high-precision aerospace-focused manufacturing environment. Opportunity to shape and enhance the QMS and quality culture. Competitive salary and benefits package. Training and career development opportunities. These are permanent jobs with starting salaries dependant on experience. You must have UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.

Customer Relations & Logistics Team Leader Gatwick Monday to Friday - 8:00am to 5:00pm £38 - £40,000 DOE per annum Lloyd Recruitment are excited to offer an opportunity and growing international distribution company based near Gatwick. They are seeking an enthusiastic and experienced and proactive Logistics & Customer Relations Team Leader to oversee customer operations and support business functions across both environments. This is an interactive leadership role suited to someone who enjoys managing a team of 8 with intent to expand, coordinating international shipments, and working collaboratively across departments to ensure excellent service delivery and operational efficiency. Key Responsibilities Manage customer orders from initial enquiry through to delivery across UK and European markets Lead, motivate and support a team of 8 across all operations Liaise closely with the Warehouse Manager, Managing Director, and Logistics & Operations Manager to ensure smooth daily operations Coordinate packing, invoicing, dispatch, and shipment scheduling Handle customer enquiries, returns, escalations, and after-sales support professionally and efficiently Organise and monitor UK and European courier and freight shipments Maintain accurate customer records and CRM updates Support process improvements to enhance customer experience and operational performance Assist with product and service-related queries where required Skills & Experience Previous experience within customer operations, customer service management, or office operations leadership Strong organisational skills with the ability to manage multiple priorities Excellent communication skills with a professional and confident approach Experience using CRM systems and Microsoft Office packages Ability to work collaboratively within a fast-paced operational environment Strong attention to detail and problem-solving skills Desirable Experience within logistics, distribution, or product-based environments Knowledge of UK and European shipping processes Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. IW15614

Maintenance Manager Your new company You will be joining a creative, multi-site workspace provider that focusses on delivering high-quality environments for its residents. The organisation operates across several London locations and places a strong emphasis on community experience, operational excellence, and continuous improvement. Your new role As Maintenance Manager, you will take ownership of maintenance operations across multiple sites, ensuring issues are resolved efficiently and standards are consistently maintained. You will oversee contractors, manage maintenance systems, and collaborate with site teams to deliver a seamless resident experience. The role also involves budgeting, asset management, and driving improvements across processes, with a hands-on approach to maintenance when required. What you'll need to succeed To be successful, you will have a solid background in construction (minimum 5 years) and a strong understanding of building compliance. You will bring excellent communication and customer service skills, along with experience managing contractors and maintenance systems. A proactive, flexible approach is key, as the role requires travel between sites and occasional out-of-hours emergency response. A full UK driving licence is also essential. What you'll get in return In return, you will receive a competitive salary alongside a comprehensive benefits package, including health and wellness support, pension contributions, flexible working options, and additional perks such as discounts and wellbeing initiatives. You will also have the opportunity to work in a collaborative and creative environment with scope to make a tangible impact on operations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Your new company Leading provider of personalised investment management and wealth management services for private investors and trustees. This includes discretionary investment management, unit trusts, tax planning, trust and company management, pension advice and banking services. Your new role The Business Manager is urgently required to join the organisation to oversee the business operations and growth within the regions. They will play a pivotal role in driving the commercial success and operational excellence of the Wealth Management business across a defined region. They will act as a strategic partner to regional heads, Team leaders and relationship managers to optimise business performance, and support the delivery of exceptional client outcomes. The position requires a strategic approach to commercials, relationship management and operational excellence. This individual will be responsible for driving business performance, supporting regional senior leadership, ensuring efficient day-to-day business management, and leading strategic initiatives to enable growth, scalability, and regulatory compliance. This role leads the planning, coordination, and execution of business readiness activities to minimise operational risks, maximise adoption, and ensure seamless transitions for the region. Partner with Regional Heads and Relationship Managers to deliver regional business plans and growth targets. Monitor and report on key performance indicators (KPIs), including revenue, net new money, client acquisition, and productivity. Support the implementation of strategic initiatives, including segmentation, pricing, and client experience enhancements. Member of the local or FP Leadership Committee and Management Committee team driving and shaping the future success of WM Develop plans and goals to help the WM leadership team achieve the agreed strategy and identify priorities against long-term and short-term directives. Principally responsible for ensuring that the wealth management business is fully prepared for the successful implementation of new products, services, operating model changes, technology, and regulatory changes. Realising WM business objectives by promoting efficiency and increasing profitability Oversight of WM Change initiative roadmap, ensuring appropriate resourcing/governance and local implementation Manage production of the annual business plan, budgets and forecasts, collaborating with CCO/ Distribution/ COO. Act as the first point of contact for resolving regional operational issues and escalating them where necessary. Support regional leadership in workforce planning, talent development, and succession planning. Drive performance management processes, including objective setting and regular reviews. Foster a culture of collaboration, accountability, and continuous improvement. What you'll need to succeed Proven experience in business management within wealth management, private banking, or financial services. Strong understanding of the regulatory environment and operational frameworks. Excellent stakeholder management and communication skills. Strong people-orientation, able to establish and maintain business relationships and motivate cross-functional teams. Analytical mindset with the ability to interpret data and drive insights. Experience in leading change and managing cross-functional projects. Strong commercial acumen and client-centric approach. Commercially astute, with a strong understanding of business dynamics and financial implications. Confident in manipulating, analysing, and interpreting data. Self-driven, comfortable working independently with a strong bias towards action and the ability to get things done at pace and to a high standard. A collaborative team member, adept at managing diverse requests, excelling in time and project management, and effectively delegating tasks within a team environment. What you'll get in return A company pension - 9% non-contributory or 10% if you contribute 5%. Private medical insurance - Individual on joining, family after 1 years' service. Life assurance - 8 x salary Income protection - 75 % salary Company share scheme. Discretionary bonus Flexible holidays - purchase up to 5 additional days. Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications. Season travel ticket loans. Volunteering days Gym discounts Other voluntary benefits you can choose to suit you. What you need to do now# If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Property Manager Manchester City Centre Monday Thursday: 9:30am 6:00pm Friday: 9:30am 5:30pm Box Recruitment Solutions is recruiting for an international property company looking for an experienced Property Manager to join their growing Manchester team. Working alongside another Property Manager, you will manage a portfolio of around 200 properties within a supportive and relaxed team environment. This is an excellent opportunity for someone who can hit the ground running and confidently manage the day-to-day operations of a busy portfolio. Key responsibilities: Managing tenancy queries and maintenance issues Organising contractors, repairs and property inspections Handling tenancy agreements, renewals and referencing Managing rent payments, arrears and landlord statements Arranging inventories, check-ins and check-outs Liaising with landlords, tenants, contractors and managing agents Ensuring compliance including Gas Safety, EICRs and EPCs Property Manager requirements : Previous property management experience is essential Proactive, organised and confident dealing with clients Strong customer service and communication skills Able to work independently and within a team Willing to get involved and support the wider office Property Manager benefits : £30,000 £35,000 depending on experience Pension scheme Hours are Monday to Thursday 9.30 6 pm and Fridays 5.30 pm Friendly and easy-going working environment Modern co-working office Autonomy within the role and no micromanagement Growing company with exciting expansion plans