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contact centre agent
Oxby Recruitment Ltd
Customer Service Advisor
Oxby Recruitment Ltd Abingdon, Oxfordshire
The Company: A well established, owner managed pharmaceutical hardware distributer based on Milton Park. They are small team of exceptionally knowledgeable individuals; all focussed on delivering a 'best in class' service to their ever expanding customer base. They compete with international organisations and what sets them apart is the service and support offered to their customers. The Role: Reporting to the Customer Service Manager this role combines being the first point of contact for Customers over email and telephone, whether placing orders, helping with product queries or directing them to colleagues for technical support. This is a broad and varied position where no two days are ever the same. Duties include: Building and maintaining effective customer relationships by handling enquiries, orders, and ongoing communications. Processing customer orders and purchase orders to suppliers. Picking, packing, and dispatch of goods to customers across the UK and Ireland, utilising the appropriate shipping method and preparing accurate documentation. Liaising with suppliers, couriers, and freight agents day-to-day, maintaining good working relationships and resolving any issues to keep the flow of goods running smoothly. Upholding quality and compliance standards, ensuring working practices remain clear and consistent. About You: We are looking for a strong team player as this role constantly relies on communication with all internal departments on a day-to-day basis. Detail focussed with skills in problem solving and logical thinking. Must be comfortable pick and packing goods up to 20kg in weight.
Jun 15, 2026
Full time
The Company: A well established, owner managed pharmaceutical hardware distributer based on Milton Park. They are small team of exceptionally knowledgeable individuals; all focussed on delivering a 'best in class' service to their ever expanding customer base. They compete with international organisations and what sets them apart is the service and support offered to their customers. The Role: Reporting to the Customer Service Manager this role combines being the first point of contact for Customers over email and telephone, whether placing orders, helping with product queries or directing them to colleagues for technical support. This is a broad and varied position where no two days are ever the same. Duties include: Building and maintaining effective customer relationships by handling enquiries, orders, and ongoing communications. Processing customer orders and purchase orders to suppliers. Picking, packing, and dispatch of goods to customers across the UK and Ireland, utilising the appropriate shipping method and preparing accurate documentation. Liaising with suppliers, couriers, and freight agents day-to-day, maintaining good working relationships and resolving any issues to keep the flow of goods running smoothly. Upholding quality and compliance standards, ensuring working practices remain clear and consistent. About You: We are looking for a strong team player as this role constantly relies on communication with all internal departments on a day-to-day basis. Detail focussed with skills in problem solving and logical thinking. Must be comfortable pick and packing goods up to 20kg in weight.
Trinity Resource Solutions
B2C Customer Service Agent
Trinity Resource Solutions Little Marlow, Buckinghamshire
We re a recruiting for a well-established organisation with a loyal customer base and a brilliant Operations team who truly look out for one another. Right now, we re looking for someone with office-based B2C customer service experience in a product environment who enjoys problem-solving, bringing calm to customer challenges, and taking real ownership of their work. What you ll be doing Supporting customers by phone and email with warmth, clarity, and confidence. Managing orders from start to finish and keeping everything seamless through CRM systems. Handling returns, delivery updates, product questions, and the occasional tricky complaint (with lots of team support). Logging everything in the CRM so customers get a smooth, consistent experience. Working closely with Sales, Marketing, Logistics and After-Sales great exposure for future growth. Spotting ways to improve processes and making the customer journey even better. Picking up varied ad-hoc tasks that keep your day interesting and your skills growing. What we re looking for Office-based B2C customer service experience (retail-only won t be quite enough). Experience supporting customers in a product, stock-based or order-based environment. Confident communicator with a friendly, reassuring style. Strong admin and CRM skills (extra points for SAP or Salesforce). Calm, empathetic, solution-focused approach especially when issues get complex. Someone reliable with stable work history who enjoys being part of a supportive team. A positive attitude, good organisation skills, and comfort working with structure. What makes this role genuinely great A friendly, down-to-earth team who support one another. A calm, structured office environment (not high-volume contact centre chaos). A stable, long-term position in a company that values consistency and reliability. Real opportunities to develop skills across multiple departments. Clear processes, strong onboarding, and a manager who actually listens. A role where your work makes a genuine difference every single day. If you want a role where you can grow, feel appreciated, and enjoy turning customer challenges into positive experiences, we d love to hear from you. Apply today and take the next confident step in your customer service career.
Jun 15, 2026
Full time
We re a recruiting for a well-established organisation with a loyal customer base and a brilliant Operations team who truly look out for one another. Right now, we re looking for someone with office-based B2C customer service experience in a product environment who enjoys problem-solving, bringing calm to customer challenges, and taking real ownership of their work. What you ll be doing Supporting customers by phone and email with warmth, clarity, and confidence. Managing orders from start to finish and keeping everything seamless through CRM systems. Handling returns, delivery updates, product questions, and the occasional tricky complaint (with lots of team support). Logging everything in the CRM so customers get a smooth, consistent experience. Working closely with Sales, Marketing, Logistics and After-Sales great exposure for future growth. Spotting ways to improve processes and making the customer journey even better. Picking up varied ad-hoc tasks that keep your day interesting and your skills growing. What we re looking for Office-based B2C customer service experience (retail-only won t be quite enough). Experience supporting customers in a product, stock-based or order-based environment. Confident communicator with a friendly, reassuring style. Strong admin and CRM skills (extra points for SAP or Salesforce). Calm, empathetic, solution-focused approach especially when issues get complex. Someone reliable with stable work history who enjoys being part of a supportive team. A positive attitude, good organisation skills, and comfort working with structure. What makes this role genuinely great A friendly, down-to-earth team who support one another. A calm, structured office environment (not high-volume contact centre chaos). A stable, long-term position in a company that values consistency and reliability. Real opportunities to develop skills across multiple departments. Clear processes, strong onboarding, and a manager who actually listens. A role where your work makes a genuine difference every single day. If you want a role where you can grow, feel appreciated, and enjoy turning customer challenges into positive experiences, we d love to hear from you. Apply today and take the next confident step in your customer service career.
CBSbutler Holdings Limited trading as CBSbutler
Customer Services Agent
CBSbutler Holdings Limited trading as CBSbutler Newcastle Upon Tyne, Tyne And Wear
Customer Service Representatives - Call Centre Environment Newcastle rate per hour dependent on relevant experience Start date: End July Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. Comprehensive training will be given. Our client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal. For a chance to work with an organisation with a standout reputation, apply today.
Jun 14, 2026
Contractor
Customer Service Representatives - Call Centre Environment Newcastle rate per hour dependent on relevant experience Start date: End July Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. Comprehensive training will be given. Our client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal. For a chance to work with an organisation with a standout reputation, apply today.
Talk Staff Group Limited
Conveyancing Assistant/Paralegal
Talk Staff Group Limited Harrogate, Yorkshire
We are working with a reputable law firm based in Harrogate who are looking to recruit a Conveyancing Assistant/Paralegal to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. This is an exciting opportunity where the right candidate will have the opportunity for training & development, and the prospect of running a small caseload independently with supervision & support. To be considered for the role, you ll require the following essentials: Proven experience of working within a Conveyancing Assistant or Paralegal role Experience with case management systems An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as printing, photocopying & scanning of documents Using the Land Registry Portal to upload documents & submit applications Carrying out property searches Salary & Working Hours Salary is £24,000 - £27,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Jun 14, 2026
Full time
We are working with a reputable law firm based in Harrogate who are looking to recruit a Conveyancing Assistant/Paralegal to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. This is an exciting opportunity where the right candidate will have the opportunity for training & development, and the prospect of running a small caseload independently with supervision & support. To be considered for the role, you ll require the following essentials: Proven experience of working within a Conveyancing Assistant or Paralegal role Experience with case management systems An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as printing, photocopying & scanning of documents Using the Land Registry Portal to upload documents & submit applications Carrying out property searches Salary & Working Hours Salary is £24,000 - £27,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Connells Group HQ
Telephone Based Estate Agent
Connells Group HQ Dunstable, Bedfordshire
Dial Into a Better Career with Connells Group. At Connells Group, we're passionate about delivering standout customer experiences. Whether someone is taking their first step on the property ladder or moving on to their next chapter, we're here to make the journey smoother. Our Contact Centre team in Dunstable plays a vital role in creating that experience, and we're growing.If you're ready for a fresh start with a company that values people, rewards results, and supports your ambitions, this could be the perfect next step in your career. About the Role As a telephone based estate agent, you'll be the warm, professional voice our customers hear. You'll guide potential sellers through their first steps with Connells Group, handling enquiries, understanding customer needs, and arranging valuation appointments that start their property journey with confidence.Your expertise in managing conversations, building rapport quickly, and keeping everything running smoothly will directly influence customer impressions and the success of our branch teams. What We're Looking For: We're looking for people who bring energy, professionalism, and genuine care to every conversation and who have already proved themselves in a busy customer-facing environment. At least 2 years' experience in customer service, hospitality, retail, or ideally a Contact Centre environment A track record of delivering excellent customer outcomes in fast-paced settings Confident communication skills, both written and verbal, with a friendly and professional phone manner Strong organisational skills and attention to detail A proactive approach, with the ability to multitask and prioritise effectively A drive to achieve results and contribute to a high-performing team What You'll Be Doing: Being the first point of contact for customers requesting property valuations across phone, email and online channels Creating an exceptional first impression by engaging customers, understanding their needs, and representing the Connells Group brand with confidence Efficiently booking property valuation appointments and coordinating with local branch teams Keeping detailed and accurate records of customer conversations and appointments Ensuring seamless handovers to branches so customers feel supported every step of the way Responding quickly to enquiries, resolving issues where possible, or escalating when needed Staying up to date with Connells Group services and local property insights to handle customer questions effectively What We Offer: Competitive basic salary plus uncapped commission (OTE £28,000-£32,000) Full, structured training to set you up for success Genuine opportunities for career development across Connells Group Recognition and rewards for exceptional performance - including team events, quarterly awards and paid trips for top achievers Why Connells Group? Joining Connells Group isn't just another job it's a chance to build a career with a company that invests in its people, celebrates success, and creates opportunities to grow.If you're looking to step into a role where your customer service skills are valued, your development matters, and your work makes a real difference, we'd love to hear from you. Make your next move count with Connells Group. CC00705
Jun 14, 2026
Full time
Dial Into a Better Career with Connells Group. At Connells Group, we're passionate about delivering standout customer experiences. Whether someone is taking their first step on the property ladder or moving on to their next chapter, we're here to make the journey smoother. Our Contact Centre team in Dunstable plays a vital role in creating that experience, and we're growing.If you're ready for a fresh start with a company that values people, rewards results, and supports your ambitions, this could be the perfect next step in your career. About the Role As a telephone based estate agent, you'll be the warm, professional voice our customers hear. You'll guide potential sellers through their first steps with Connells Group, handling enquiries, understanding customer needs, and arranging valuation appointments that start their property journey with confidence.Your expertise in managing conversations, building rapport quickly, and keeping everything running smoothly will directly influence customer impressions and the success of our branch teams. What We're Looking For: We're looking for people who bring energy, professionalism, and genuine care to every conversation and who have already proved themselves in a busy customer-facing environment. At least 2 years' experience in customer service, hospitality, retail, or ideally a Contact Centre environment A track record of delivering excellent customer outcomes in fast-paced settings Confident communication skills, both written and verbal, with a friendly and professional phone manner Strong organisational skills and attention to detail A proactive approach, with the ability to multitask and prioritise effectively A drive to achieve results and contribute to a high-performing team What You'll Be Doing: Being the first point of contact for customers requesting property valuations across phone, email and online channels Creating an exceptional first impression by engaging customers, understanding their needs, and representing the Connells Group brand with confidence Efficiently booking property valuation appointments and coordinating with local branch teams Keeping detailed and accurate records of customer conversations and appointments Ensuring seamless handovers to branches so customers feel supported every step of the way Responding quickly to enquiries, resolving issues where possible, or escalating when needed Staying up to date with Connells Group services and local property insights to handle customer questions effectively What We Offer: Competitive basic salary plus uncapped commission (OTE £28,000-£32,000) Full, structured training to set you up for success Genuine opportunities for career development across Connells Group Recognition and rewards for exceptional performance - including team events, quarterly awards and paid trips for top achievers Why Connells Group? Joining Connells Group isn't just another job it's a chance to build a career with a company that invests in its people, celebrates success, and creates opportunities to grow.If you're looking to step into a role where your customer service skills are valued, your development matters, and your work makes a real difference, we'd love to hear from you. Make your next move count with Connells Group. CC00705
Adecco
Customer Service Agent
Adecco Tamworth, Staffordshire
Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing clear, concise information. Accurately updating customer details in our internal systems. Collaborating with internal teams to ensure smooth scheduling of appointments. What We Offer: A supportive and upbeat work environment. Opportunities for growth and development. A chance to be part of a dedicated team that values your contributions. What We're Looking For: A positive attitude and a passion for customer service. Strong communication skills and the ability to multitask. Basic computer skills for updating customer information. Previous experience in a contact centre or customer service role is a plus, but not required! If you're ready to take your customer service skills to the next level and work in a fun and professional environment, we want to hear from you! How to Apply: Don't miss out on this fantastic opportunity! Send your CV and a brief cover letter outlining your relevant experience to Join us in making a difference, one call at a time. We can't wait to welcome you to the National Windscreens family! Adecco is committed to promoting diversity and inclusion in the workplace. We encourage applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Contractor
Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing clear, concise information. Accurately updating customer details in our internal systems. Collaborating with internal teams to ensure smooth scheduling of appointments. What We Offer: A supportive and upbeat work environment. Opportunities for growth and development. A chance to be part of a dedicated team that values your contributions. What We're Looking For: A positive attitude and a passion for customer service. Strong communication skills and the ability to multitask. Basic computer skills for updating customer information. Previous experience in a contact centre or customer service role is a plus, but not required! If you're ready to take your customer service skills to the next level and work in a fun and professional environment, we want to hear from you! How to Apply: Don't miss out on this fantastic opportunity! Send your CV and a brief cover letter outlining your relevant experience to Join us in making a difference, one call at a time. We can't wait to welcome you to the National Windscreens family! Adecco is committed to promoting diversity and inclusion in the workplace. We encourage applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
GWR Legal Recruitment Ltd
Residential Conveyancing Lawyer
GWR Legal Recruitment Ltd Nottingham, Nottinghamshire
Residential Conveyancing Solicitor/Legal Executive/Licensed Conveyancer - Nottingham A well regarded high street style Solicitors practice is looking to recruit an additional lawyer to their residential property team. This firm has a first rate reputation in the area of residential conveyancing throughout the Nottingham area. They are able to attract a steady stream of high quality property work as a result of recommendations from local estate agents, returning clients and their general reputation for conveyancing locally. The successful candidate for this role will be a qualified Solicitor, Legal Executive or Licensed Conveyancer with experience in dealing with the broad range of residential property matters. You will be someone who takes pride in their approach towards client care and providing high levels of individual service to each client and will be looking for a firm that operates a quality over quantity approach to conveyancing. Experience in using the ALB case management system would be beneficial. The firm will offer a good salary based on experience as well as bonus schemes in addition to other perks, within a company that really looks after their people. The firms offices are based around 5 miles South of the City centre so would suit lawyers looking for a role in South Nottingham, outside of the City Centre, If you are a Residential Property Lawyer looking for opportunities in a high street style practice this is a great chance to progress your career with a superb local practice. Please get in touch with Greg Whittaker for further details or apply using the links provided and I will contact you with further details.
Jun 13, 2026
Full time
Residential Conveyancing Solicitor/Legal Executive/Licensed Conveyancer - Nottingham A well regarded high street style Solicitors practice is looking to recruit an additional lawyer to their residential property team. This firm has a first rate reputation in the area of residential conveyancing throughout the Nottingham area. They are able to attract a steady stream of high quality property work as a result of recommendations from local estate agents, returning clients and their general reputation for conveyancing locally. The successful candidate for this role will be a qualified Solicitor, Legal Executive or Licensed Conveyancer with experience in dealing with the broad range of residential property matters. You will be someone who takes pride in their approach towards client care and providing high levels of individual service to each client and will be looking for a firm that operates a quality over quantity approach to conveyancing. Experience in using the ALB case management system would be beneficial. The firm will offer a good salary based on experience as well as bonus schemes in addition to other perks, within a company that really looks after their people. The firms offices are based around 5 miles South of the City centre so would suit lawyers looking for a role in South Nottingham, outside of the City Centre, If you are a Residential Property Lawyer looking for opportunities in a high street style practice this is a great chance to progress your career with a superb local practice. Please get in touch with Greg Whittaker for further details or apply using the links provided and I will contact you with further details.
BRELLIS RECRUITMENT LIMITED
Customer Service Agent
BRELLIS RECRUITMENT LIMITED Warwick, Warwickshire
Customer Service Agent - Warwick Temp (Ongoing) £26,228 Monday to Friday We're recruiting on behalf of a well-established, market-leading business based in Warwick, for a Customer Service Agent to join their busy customer service team on a temp basis, with a genuine view to a permanent position for the right person. The Role You'll be the first point of contact for customers, handling inbound enquiries across various channels, resolving queries professionally and efficiently, and keeping accurate records on their CRM system. It's a fast-paced environment where no two days are the same, so a positive, can-do attitude goes a long way. Main responsibilities include: Delivering excellent customer service and accurate account administration Handling inbound customer calls and other communication channels Resolving queries in a timely and professional manner Liaising with internal teams to achieve the best outcome for the customer Recording all activities accurately on the company CRM Hours Core hours are Monday to Friday, 08:30 to 17:00. There is a small amount of flexibility required, including one week in every ten on an 11:00 to 20:00 shift, and one Saturday morning in every ten (09:00 to 13:00). What we're looking for: A strong background in customer service, ideally with some administrative or credit control experience Confident communicator, comfortable on the phone in a busy environment Good attention to detail and the ability to multi-task PC literate with accurate keyboard skills GCSE level education or equivalent (5 x A-C) Team player with a flexible, adaptable approach Salary: £26,228 per annum (pro rata whilst temp) INDH
Jun 13, 2026
Full time
Customer Service Agent - Warwick Temp (Ongoing) £26,228 Monday to Friday We're recruiting on behalf of a well-established, market-leading business based in Warwick, for a Customer Service Agent to join their busy customer service team on a temp basis, with a genuine view to a permanent position for the right person. The Role You'll be the first point of contact for customers, handling inbound enquiries across various channels, resolving queries professionally and efficiently, and keeping accurate records on their CRM system. It's a fast-paced environment where no two days are the same, so a positive, can-do attitude goes a long way. Main responsibilities include: Delivering excellent customer service and accurate account administration Handling inbound customer calls and other communication channels Resolving queries in a timely and professional manner Liaising with internal teams to achieve the best outcome for the customer Recording all activities accurately on the company CRM Hours Core hours are Monday to Friday, 08:30 to 17:00. There is a small amount of flexibility required, including one week in every ten on an 11:00 to 20:00 shift, and one Saturday morning in every ten (09:00 to 13:00). What we're looking for: A strong background in customer service, ideally with some administrative or credit control experience Confident communicator, comfortable on the phone in a busy environment Good attention to detail and the ability to multi-task PC literate with accurate keyboard skills GCSE level education or equivalent (5 x A-C) Team player with a flexible, adaptable approach Salary: £26,228 per annum (pro rata whilst temp) INDH
Talk Staff Group Limited
Conveyancing Paralegal
Talk Staff Group Limited Macclesfield, Cheshire
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a small caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters alongside the Conveyancer, whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £28,000 - £35,000pa based on experience between Monday to Friday, full or part time hours are considered. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a small caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters alongside the Conveyancer, whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £28,000 - £35,000pa based on experience between Monday to Friday, full or part time hours are considered. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Remote Conveyancer
Talk Staff Group Limited Lincoln, Lincolnshire
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Remote Conveyancer
Talk Staff Group Limited City, Derby
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Conveyancer
Talk Staff Group Limited City, Derby
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Conveyancer
Talk Staff Group Limited City, Leeds
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Conveyancer
Talk Staff Group Limited Macclesfield, Cheshire
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £50,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £50,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Conveyancer
Talk Staff Group Limited
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Remote Conveyancer
Talk Staff Group Limited City, Wolverhampton
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Talk Staff Group Limited
Remote Conveyancer
Talk Staff Group Limited Nottingham, Nottinghamshire
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Junior Technical Support Agent
Anon Basildon, Essex
Junior Technical Support Agent Location Basildon Reports To Technical Support Manager Salary £21,500-£25,000 About Us We are looking for an enthusiastic, technically minded individual to join the team at HeatPumps4Pools; the UK's leading specialist supplier of heat pumps and heating solutions for swimming pools, koi ponds, and domestic applications. If you are someone who enjoys understanding how things work, communicates clearly and confidently, and finds real satisfaction in helping customers reach the right answer, we would like to hear from you. We supply a wide range of products across the UK and Europe and have built our reputation on the quality of the technical advice and support we provide to customers before and after purchase. Role Overview We are seeking a motivated and customer-focused Junior Technical Support Agent to join our growing technical support team. This role is ideal for someone with strong problem-solving abilities, excellent communication skills, and a willingness to develop technical expertise within the heating and renewable energy sector. As the primary point of contact for customers, contractors, and tradespeople, you will provide remote technical support, manage support tickets, assist with troubleshooting, and help ensure customers receive timely and effective resolutions to their enquiries. Key Responsibilities Customer Support Act as the primary point of contact for end users, contractors, and tradespeople seeking technical assistance. Deliver professional, courteous, and effective customer service via phone, email, and ticketing systems. Direct unsupported or non-technical enquiries to appropriate third parties where necessary. Technical Support Diagnose and troubleshoot product and system faults remotely. Validate and assess spare parts requests. Obtain supplier quotations and process spare parts orders where urgent support is required. Handle basic system sizing enquiries and provide guidance within established procedures. Escalate complex technical issues to senior team members when required. Ticket Management Manage the technical support ticketing system. Categorise, prioritise, and monitor inbound support requests to ensure service levels are maintained. Maintain accurate and detailed records of customer interactions, troubleshooting activities, and resolutions. Supplier Liaison Liaise with suppliers' technical departments when specialist or manufacturer-level support is required. Coordinate technical information and updates between customers, suppliers, and internal teams. Role Development Opportunities The successful candidate will have the opportunity to expand their technical knowledge and responsibilities, including: Developing advanced system sizing and specification skills. Providing support for domestic (home) heat pump systems. Undertaking F-Gas training and certification (where applicable). Keeping up to date with relevant industry standards, regulations, and product developments. Progressing towards a more senior technical support or technical specialist role. Skills & Experience Essential Strong willingness to learn and develop technical knowledge. Excellent customer service and communication skills. Good technical aptitude and problem-solving ability. Strong organisational skills and attention to detail. Accurate and timely record-keeping skills. Ability to prioritise workload and manage multiple tasks effectively. Competent IT skills, including experience using email and ticketing systems. Desirable but not required Previous experience in a customer service or technical support environment. Knowledge of heating, plumbing, HVAC, renewable energy, or related industries. Experience dealing with contractors, installers, or trade professionals. Familiarity with CRM or support ticketing platforms. Personal Attributes Positive and proactive attitude. Patient and professional approach to customer interactions. Strong analytical and troubleshooting mindset. Reliable, organised, and detail oriented. Team player with a collaborative approach to problem-solving. Ability to adapt to seasonal demand
Jun 12, 2026
Full time
Junior Technical Support Agent Location Basildon Reports To Technical Support Manager Salary £21,500-£25,000 About Us We are looking for an enthusiastic, technically minded individual to join the team at HeatPumps4Pools; the UK's leading specialist supplier of heat pumps and heating solutions for swimming pools, koi ponds, and domestic applications. If you are someone who enjoys understanding how things work, communicates clearly and confidently, and finds real satisfaction in helping customers reach the right answer, we would like to hear from you. We supply a wide range of products across the UK and Europe and have built our reputation on the quality of the technical advice and support we provide to customers before and after purchase. Role Overview We are seeking a motivated and customer-focused Junior Technical Support Agent to join our growing technical support team. This role is ideal for someone with strong problem-solving abilities, excellent communication skills, and a willingness to develop technical expertise within the heating and renewable energy sector. As the primary point of contact for customers, contractors, and tradespeople, you will provide remote technical support, manage support tickets, assist with troubleshooting, and help ensure customers receive timely and effective resolutions to their enquiries. Key Responsibilities Customer Support Act as the primary point of contact for end users, contractors, and tradespeople seeking technical assistance. Deliver professional, courteous, and effective customer service via phone, email, and ticketing systems. Direct unsupported or non-technical enquiries to appropriate third parties where necessary. Technical Support Diagnose and troubleshoot product and system faults remotely. Validate and assess spare parts requests. Obtain supplier quotations and process spare parts orders where urgent support is required. Handle basic system sizing enquiries and provide guidance within established procedures. Escalate complex technical issues to senior team members when required. Ticket Management Manage the technical support ticketing system. Categorise, prioritise, and monitor inbound support requests to ensure service levels are maintained. Maintain accurate and detailed records of customer interactions, troubleshooting activities, and resolutions. Supplier Liaison Liaise with suppliers' technical departments when specialist or manufacturer-level support is required. Coordinate technical information and updates between customers, suppliers, and internal teams. Role Development Opportunities The successful candidate will have the opportunity to expand their technical knowledge and responsibilities, including: Developing advanced system sizing and specification skills. Providing support for domestic (home) heat pump systems. Undertaking F-Gas training and certification (where applicable). Keeping up to date with relevant industry standards, regulations, and product developments. Progressing towards a more senior technical support or technical specialist role. Skills & Experience Essential Strong willingness to learn and develop technical knowledge. Excellent customer service and communication skills. Good technical aptitude and problem-solving ability. Strong organisational skills and attention to detail. Accurate and timely record-keeping skills. Ability to prioritise workload and manage multiple tasks effectively. Competent IT skills, including experience using email and ticketing systems. Desirable but not required Previous experience in a customer service or technical support environment. Knowledge of heating, plumbing, HVAC, renewable energy, or related industries. Experience dealing with contractors, installers, or trade professionals. Familiarity with CRM or support ticketing platforms. Personal Attributes Positive and proactive attitude. Patient and professional approach to customer interactions. Strong analytical and troubleshooting mindset. Reliable, organised, and detail oriented. Team player with a collaborative approach to problem-solving. Ability to adapt to seasonal demand
Adecco
Customer Service Advisor - Onsite
Adecco Liverpool, Merseyside
you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent!Shifts:Monday to Friday, 7 am to 7 pm12 weeks training ON SITE in Kirkby - L32 8UY -Who We Are:We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care.What You'll Do:As a Contact Centre Agent, your primary responsibilities will include:Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude.Delivering high-quality customer service while adhering to established procedures and service levels.Using your initiative to source information and provide effective solutions for our customers.Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery.Completing call wrap-up tasks efficiently, maintaining accuracy in documentation.What We're Looking For:To excel in this role, you should possess:Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries.Call Management Skills: Ability to control calls effectively, minimising escalations and ensuring a smooth customer experience.Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally.PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel.Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions.Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations.Ready to Make a Difference?If you're excited about the opportunity to positively impact the lives of customers, we want to hear from you! Apply now and take the first step toward a rewarding career with us.Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here!Adecco is a disability-confident employer. We value inclusivity and support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage of the recruitment process, please let us know, and we will be happy to assist you.Don't miss this chance to shine in a role that values your skills and dedication!Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 12, 2026
Contractor
you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent!Shifts:Monday to Friday, 7 am to 7 pm12 weeks training ON SITE in Kirkby - L32 8UY -Who We Are:We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care.What You'll Do:As a Contact Centre Agent, your primary responsibilities will include:Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude.Delivering high-quality customer service while adhering to established procedures and service levels.Using your initiative to source information and provide effective solutions for our customers.Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery.Completing call wrap-up tasks efficiently, maintaining accuracy in documentation.What We're Looking For:To excel in this role, you should possess:Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries.Call Management Skills: Ability to control calls effectively, minimising escalations and ensuring a smooth customer experience.Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally.PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel.Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions.Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations.Ready to Make a Difference?If you're excited about the opportunity to positively impact the lives of customers, we want to hear from you! Apply now and take the first step toward a rewarding career with us.Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here!Adecco is a disability-confident employer. We value inclusivity and support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage of the recruitment process, please let us know, and we will be happy to assist you.Don't miss this chance to shine in a role that values your skills and dedication!Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Oh Goodlord Ltd
Customer Support Executive
Oh Goodlord Ltd City, Sheffield
Location - This role is based in our Sheffield office 3 days per week with 2 days working from home. Please note: The first FIVE weeks will be full time in the office for training Working hours - 37.5 hours per week (Monday-Friday, 9am-5.30pm with very occasional Saturday working) Salary - £26,900 (Year 1 OTE of £27,700) Start Date - must be able to start on Tuesday 21st July 2026 As part of our recruitment process, we use an AI assistant called Lily to carry out an initial phone call. It takes just a few minutes and allows us to progress suitable candidates faster, including outside normal working hours. Our mission: Two in five people in the UK rent their homes. Goodlord's mission? To be the gold standard platform for renting We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution Like all scale-ups it s been a bit of a rollercoaster journey, but we re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350 Goodlordians supporting the mission! The Opportunity: Pro actively working to progress referencing applications ensuring reports are generated for our customers in line with our KPI measurements Helping tenants to get their dream home through meeting and exceeding targets. Professionally supporting our customers with high levels of accuracy (this is super important) with great care and diligence via phone, live chat and email. What we need from you: Previous experience working in a highly targeted and fast-moving contact centre is highly desirable - we will prioritise applications with this experience, but it isn't essential Customer centric mindset allowing you to quickly identify and understand the needs of our different customers Have great attention to detail and can easily identify inconsistencies It would also be great if: You have previous experience in conducting credit or ID checks or working within the lettings industry you re super organised and have proven your ability to prioritise effectively Why you'll love being a Goodlordian Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here s a few favourites amongst Goodlordians (check out our careers page for more info). Grow with Goodlord: your development is important to us, that s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you ll learn loads and develop both personally and professionally! Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement. Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals Our team: we re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We re all in it together, we learn from each other, we re genuine and we don t have time for politics
Jun 12, 2026
Full time
Location - This role is based in our Sheffield office 3 days per week with 2 days working from home. Please note: The first FIVE weeks will be full time in the office for training Working hours - 37.5 hours per week (Monday-Friday, 9am-5.30pm with very occasional Saturday working) Salary - £26,900 (Year 1 OTE of £27,700) Start Date - must be able to start on Tuesday 21st July 2026 As part of our recruitment process, we use an AI assistant called Lily to carry out an initial phone call. It takes just a few minutes and allows us to progress suitable candidates faster, including outside normal working hours. Our mission: Two in five people in the UK rent their homes. Goodlord's mission? To be the gold standard platform for renting We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution Like all scale-ups it s been a bit of a rollercoaster journey, but we re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350 Goodlordians supporting the mission! The Opportunity: Pro actively working to progress referencing applications ensuring reports are generated for our customers in line with our KPI measurements Helping tenants to get their dream home through meeting and exceeding targets. Professionally supporting our customers with high levels of accuracy (this is super important) with great care and diligence via phone, live chat and email. What we need from you: Previous experience working in a highly targeted and fast-moving contact centre is highly desirable - we will prioritise applications with this experience, but it isn't essential Customer centric mindset allowing you to quickly identify and understand the needs of our different customers Have great attention to detail and can easily identify inconsistencies It would also be great if: You have previous experience in conducting credit or ID checks or working within the lettings industry you re super organised and have proven your ability to prioritise effectively Why you'll love being a Goodlordian Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here s a few favourites amongst Goodlordians (check out our careers page for more info). Grow with Goodlord: your development is important to us, that s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you ll learn loads and develop both personally and professionally! Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement. Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals Our team: we re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We re all in it together, we learn from each other, we re genuine and we don t have time for politics

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