Money Expert Sales Team Manager (Broadband) Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500 £15,000 per year Money Expert is an independent comparison business looking for an experienced Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation. The Role You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment. Key Responsibilities Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs. Monitor individual and team performance through regular reporting and performance reviews. Deliver effective coaching, feedback, and development plans to improve performance and engagement. Ensure all sales activities are compliant with company policies and regulatory requirements. Manage attendance, conduct, and performance issues in line with company procedures. Analyse sales data and identify opportunities to improve conversion rates and productivity. Work closely with senior management to drive continuous improvement initiatives. Support training of new team members. Foster a positive, high-performance culture focused on delivering excellent customer outcomes. Skills & Experience Essential: Previous experience managing a Broadband Sales Team within a contact centre environment. Proven ability to lead, motivate, and develop high-performing sales advisors. Strong understanding of sales KPIs, performance management, and coaching techniques. Excellent communication and leadership skills. Analytical mindset with the ability to interpret data and implement performance improvements. Ability to manage multiple priorities in a fast-paced environment. Strong organisational skills and a proactive approach to problem-solving. What We Offer Competitive salary 28 days holiday (including bank holidays), plus an extra day per year of service Career progression opportunities Ongoing training and support Company pension Wellness & Wellbeing programme MEX Rewards Christmas and New Year shutdown On-site parking Equal Opportunities Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds. Ready to Join Us? If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.
Jun 16, 2026
Full time
Money Expert Sales Team Manager (Broadband) Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500 £15,000 per year Money Expert is an independent comparison business looking for an experienced Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation. The Role You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment. Key Responsibilities Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs. Monitor individual and team performance through regular reporting and performance reviews. Deliver effective coaching, feedback, and development plans to improve performance and engagement. Ensure all sales activities are compliant with company policies and regulatory requirements. Manage attendance, conduct, and performance issues in line with company procedures. Analyse sales data and identify opportunities to improve conversion rates and productivity. Work closely with senior management to drive continuous improvement initiatives. Support training of new team members. Foster a positive, high-performance culture focused on delivering excellent customer outcomes. Skills & Experience Essential: Previous experience managing a Broadband Sales Team within a contact centre environment. Proven ability to lead, motivate, and develop high-performing sales advisors. Strong understanding of sales KPIs, performance management, and coaching techniques. Excellent communication and leadership skills. Analytical mindset with the ability to interpret data and implement performance improvements. Ability to manage multiple priorities in a fast-paced environment. Strong organisational skills and a proactive approach to problem-solving. What We Offer Competitive salary 28 days holiday (including bank holidays), plus an extra day per year of service Career progression opportunities Ongoing training and support Company pension Wellness & Wellbeing programme MEX Rewards Christmas and New Year shutdown On-site parking Equal Opportunities Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds. Ready to Join Us? If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Service Advisor A fantastic opportunity for a customer-focused Customer Service Advisor with excellent communication skills, computer literacy, Excel knowledge and a passion for delivering exceptional support. If you've also worked in the following roles, we'd also like to hear from you: Call Centre Agent, Customer Support Advisor, Customer Care Advisor, Contact Centre Agent, Customer Service Representative, Client Services Advisor SALARY: £26,624 per annum (£12.80 per Hour) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a busy customer service and returns team within an established online retail environment. As a Customer Service Advisor you will handle calls and enquiries, provide excellent customer support, process orders and payments, and help customers with returns, exchanges, delivery updates and product sizing information. The role requires strong communication skills, attention to detail, computer literacy and the ability to multi-task while maintaining a professional telephone manner. This Customer Service Advisor role is ideal for someone who enjoys working as part of a team, can work independently when required and takes pride in achieving the best outcome for customers. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: Customer Enquiries: Respond to all calls and enquiries in line with department standards and expectations Customer Support: Provide exceptional support to achieve the best outcome for customers using internal bespoke systems Order Processing: Create customer orders and process payments accurately Returns And Exchanges: Work through customer returns and exchanges in a timely and professional manner Parcel Tracking: Track parcels and liaise with couriers to follow up on delivery progress Product Information: Accurately measure garments to provide sizing information to customers Customer Experience: Maintain a high standard of in-house service across various customer service functions Team Support: Work effectively as part of the team while also managing tasks independently CANDIDATE REQUIREMENTS Customer Service Focus: Passionate about delivering exceptional customer service Attention to Detail: Able to demonstrate a high level of detail consciousness Communication Skills: Excellent telephone manner with confident and professional engagement Customer Needs: Able to successfully meet the needs of customers Multi-Tasking: Able to manage multiple tasks efficiently during busy periods Teamwork: Able to work as part of a team and independently Computer Literacy: Confident using computers with proficiency in Excel Flexibility: Able to work on a rota basis with some flexibility BENEFITS Free onsite parking Staff discount Store discount Casual dress code 28 days holiday, including bank holidays HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14789 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Jun 16, 2026
Full time
Customer Service Advisor A fantastic opportunity for a customer-focused Customer Service Advisor with excellent communication skills, computer literacy, Excel knowledge and a passion for delivering exceptional support. If you've also worked in the following roles, we'd also like to hear from you: Call Centre Agent, Customer Support Advisor, Customer Care Advisor, Contact Centre Agent, Customer Service Representative, Client Services Advisor SALARY: £26,624 per annum (£12.80 per Hour) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a busy customer service and returns team within an established online retail environment. As a Customer Service Advisor you will handle calls and enquiries, provide excellent customer support, process orders and payments, and help customers with returns, exchanges, delivery updates and product sizing information. The role requires strong communication skills, attention to detail, computer literacy and the ability to multi-task while maintaining a professional telephone manner. This Customer Service Advisor role is ideal for someone who enjoys working as part of a team, can work independently when required and takes pride in achieving the best outcome for customers. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: Customer Enquiries: Respond to all calls and enquiries in line with department standards and expectations Customer Support: Provide exceptional support to achieve the best outcome for customers using internal bespoke systems Order Processing: Create customer orders and process payments accurately Returns And Exchanges: Work through customer returns and exchanges in a timely and professional manner Parcel Tracking: Track parcels and liaise with couriers to follow up on delivery progress Product Information: Accurately measure garments to provide sizing information to customers Customer Experience: Maintain a high standard of in-house service across various customer service functions Team Support: Work effectively as part of the team while also managing tasks independently CANDIDATE REQUIREMENTS Customer Service Focus: Passionate about delivering exceptional customer service Attention to Detail: Able to demonstrate a high level of detail consciousness Communication Skills: Excellent telephone manner with confident and professional engagement Customer Needs: Able to successfully meet the needs of customers Multi-Tasking: Able to manage multiple tasks efficiently during busy periods Teamwork: Able to work as part of a team and independently Computer Literacy: Confident using computers with proficiency in Excel Flexibility: Able to work on a rota basis with some flexibility BENEFITS Free onsite parking Staff discount Store discount Casual dress code 28 days holiday, including bank holidays HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14789 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Randstad Technologies Recruitment
Newcastle Upon Tyne, Tyne And Wear
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines. Key Responsibilitie Customer Engagement : Act as the first point of contact for account holders via inbound calls, addressing inquiries efficiently and professionally First-Outcome Resolution : Strive to resolve customer queries efficiently on the first call to maximize customer satisfaction and minimize repeat inquiries Data Protection & Compliance : Take full responsibility for managing sensitive customer information in strict alignment with GDPR and internal compliance standards Data Integrity : Ensure all customer records, details, and transaction histories are accurately maintained and updated in real-time within the customer relationship management systems Performance Metrics : Meet and exceed established Key Performance Indicators (KPIs), including Average Handling Time (AHT) and quality assurance benchmarks, without compromising service quality Team Collaboration : Operate as an active team player, collaborating with colleagues to foster a supportive environment and consistently deliver outstanding service Procedural Adherence : Thrive within a high-volume, fast-paced environment while ensuring that all standard operating processes and financial procedures are followed precisely .Experience & Qualification Require Contact Centre Experienc e: Proven track record working within a fast-paced call centre or contact centre environment Customer Servic e: Demonstrable experience delivering high-quality customer service and managing varied customer scenarios Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 16, 2026
Contractor
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines. Key Responsibilitie Customer Engagement : Act as the first point of contact for account holders via inbound calls, addressing inquiries efficiently and professionally First-Outcome Resolution : Strive to resolve customer queries efficiently on the first call to maximize customer satisfaction and minimize repeat inquiries Data Protection & Compliance : Take full responsibility for managing sensitive customer information in strict alignment with GDPR and internal compliance standards Data Integrity : Ensure all customer records, details, and transaction histories are accurately maintained and updated in real-time within the customer relationship management systems Performance Metrics : Meet and exceed established Key Performance Indicators (KPIs), including Average Handling Time (AHT) and quality assurance benchmarks, without compromising service quality Team Collaboration : Operate as an active team player, collaborating with colleagues to foster a supportive environment and consistently deliver outstanding service Procedural Adherence : Thrive within a high-volume, fast-paced environment while ensuring that all standard operating processes and financial procedures are followed precisely .Experience & Qualification Require Contact Centre Experienc e: Proven track record working within a fast-paced call centre or contact centre environment Customer Servic e: Demonstrable experience delivering high-quality customer service and managing varied customer scenarios Randstad Technologies is acting as an Employment Business in relation to this vacancy.
We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day-to-day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively. Quality checking all the booking elements prior to sending out booking confirmations including correct deposits taken & booking documents have been issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary up to £27k DOE plus excellent benefits, so if this role is of interest to you, please apply online. Please note - this role offers working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday. Role of Travel Administration Executive: Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation has been issued accurately Amend and update existing bookings as required Support the loading of bookings during peak sales periods Process and chase tickets, maintaining accurate and up-to-date ticket reports Review confirmation and cancellation invoices for accuracy Issue documentation to customers in a timely and accurate manner Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner Manage after-sales processes, including amendments, refunds and callbacks Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent Provide support with incentive and commission queries, including investigation where required Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations Represent the business at conferences and events on an ad hoc basis, where required Skills required for the role: Experience gained within a similar travel admin or travel advisor role Working well on your own initiative, and as a team player Strong attention to detail and to be able to work in a busy environment, working under pressure PC literate and ability to use reservations and website booking systems to download and process bookings. If you re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to see view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Jun 16, 2026
Full time
We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day-to-day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively. Quality checking all the booking elements prior to sending out booking confirmations including correct deposits taken & booking documents have been issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary up to £27k DOE plus excellent benefits, so if this role is of interest to you, please apply online. Please note - this role offers working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday. Role of Travel Administration Executive: Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation has been issued accurately Amend and update existing bookings as required Support the loading of bookings during peak sales periods Process and chase tickets, maintaining accurate and up-to-date ticket reports Review confirmation and cancellation invoices for accuracy Issue documentation to customers in a timely and accurate manner Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner Manage after-sales processes, including amendments, refunds and callbacks Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent Provide support with incentive and commission queries, including investigation where required Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations Represent the business at conferences and events on an ad hoc basis, where required Skills required for the role: Experience gained within a similar travel admin or travel advisor role Working well on your own initiative, and as a team player Strong attention to detail and to be able to work in a busy environment, working under pressure PC literate and ability to use reservations and website booking systems to download and process bookings. If you re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to see view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
We're Breedon , the largest independent construction materials business in the UK and Ireland, and we're recruiting. We are currently seeking a Customer Service Supervisor to join our team, based at our Borras Regional Office, Wrexham. Reporting to the Customer Service Manager, you will play a key role in supporting the performance of the Customer Service Team, helping to ensure that customers receive a positive and efficient experience from order through to delivery. You will be responsible for maintaining a clear forward view of haulage and production capacity, supporting the delivery of forecasted volumes and helping the team to respond proactively to any operational challenges that may impact customer orders. Key Responsibilities As Customer Service Supervisor, you will: Build and maintain a forward view of haulage and production capacity to support the delivery of forecasted volumes. Act as a point of escalation for queries from internal drivers, external hauliers and owner drivers, helping to maximise performance and efficiency in the delivery of concrete and mortar to customers. Act as a key point of contact for Operations and Transport in relation to production disruptions, such as plant breakdowns, driver absence or other operational issues. Ensure that the Customer Service Team proactively manages customer expectations where changes to delivery times or service levels occur. Liaise with the Transport Manager regarding compliance matters, excessive costs, vehicle issues and fleet requirements. Analyse declined and cancelled orders to identify opportunities to improve production and delivery capacity. Work closely with Commercial Teams to share insight on repeat issues, trends and opportunities for improvement. Support the development of a strong performance culture within the Customer Service Team. Lead, support and develop Customer Service Agents, ensuring that the team provides an effective, efficient and professional customer interface from order receipt through to despatch. Skills, Knowledge & Expertise We are looking for someone who can bring: Experience of process improvement and driving efficiencies, ideally within logistics, distribution, transport or supply chain. The ability to train, support and inspire team members to adopt a performance-focused and service-centred approach. Strong interpersonal and negotiation skills. Sound commercial awareness, including an understanding of costs, budgets and service performance. The ability to remain calm and professional under pressure, including when dealing with challenging situations. Strong problem-solving skills, with the ability to identify practical solutions that improve customer service and operational performance. Excellent attention to detail and a right-first-time approach. A positive, approachable leadership style and the ability to build strong working relationships across teams. Previous experience or knowledge of the construction materials industry would be beneficial, but it is not essential. What matters most is that you are customer-focused, proactive, organised and able to help a busy team deliver a high standard of service. At Breedon, we pride ourselves on making a material difference to our customers. Our customers value the fact that we pick up the phone, understand what they need and work hard to deliver. If you enjoy building relationships, solving problems and helping a team perform at its best, we would be pleased to hear from you. Job Benefits A tailored, competitive salary Company pension scheme 25 days holiday per year, plus bank holidays on top Life Assurance Scheme 1 day per year to volunteer with a charity of your choice (fully paid!) and fund-matching up to £200 for charitable events. Employee Assistance Programme providing a wide range of health and wellbeing support 24/7 Enhanced parental leave policy. Option to participate in our ShareSave scheme. Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands. Broad learning opportunities, training and career progression pathways.
Jun 16, 2026
Full time
We're Breedon , the largest independent construction materials business in the UK and Ireland, and we're recruiting. We are currently seeking a Customer Service Supervisor to join our team, based at our Borras Regional Office, Wrexham. Reporting to the Customer Service Manager, you will play a key role in supporting the performance of the Customer Service Team, helping to ensure that customers receive a positive and efficient experience from order through to delivery. You will be responsible for maintaining a clear forward view of haulage and production capacity, supporting the delivery of forecasted volumes and helping the team to respond proactively to any operational challenges that may impact customer orders. Key Responsibilities As Customer Service Supervisor, you will: Build and maintain a forward view of haulage and production capacity to support the delivery of forecasted volumes. Act as a point of escalation for queries from internal drivers, external hauliers and owner drivers, helping to maximise performance and efficiency in the delivery of concrete and mortar to customers. Act as a key point of contact for Operations and Transport in relation to production disruptions, such as plant breakdowns, driver absence or other operational issues. Ensure that the Customer Service Team proactively manages customer expectations where changes to delivery times or service levels occur. Liaise with the Transport Manager regarding compliance matters, excessive costs, vehicle issues and fleet requirements. Analyse declined and cancelled orders to identify opportunities to improve production and delivery capacity. Work closely with Commercial Teams to share insight on repeat issues, trends and opportunities for improvement. Support the development of a strong performance culture within the Customer Service Team. Lead, support and develop Customer Service Agents, ensuring that the team provides an effective, efficient and professional customer interface from order receipt through to despatch. Skills, Knowledge & Expertise We are looking for someone who can bring: Experience of process improvement and driving efficiencies, ideally within logistics, distribution, transport or supply chain. The ability to train, support and inspire team members to adopt a performance-focused and service-centred approach. Strong interpersonal and negotiation skills. Sound commercial awareness, including an understanding of costs, budgets and service performance. The ability to remain calm and professional under pressure, including when dealing with challenging situations. Strong problem-solving skills, with the ability to identify practical solutions that improve customer service and operational performance. Excellent attention to detail and a right-first-time approach. A positive, approachable leadership style and the ability to build strong working relationships across teams. Previous experience or knowledge of the construction materials industry would be beneficial, but it is not essential. What matters most is that you are customer-focused, proactive, organised and able to help a busy team deliver a high standard of service. At Breedon, we pride ourselves on making a material difference to our customers. Our customers value the fact that we pick up the phone, understand what they need and work hard to deliver. If you enjoy building relationships, solving problems and helping a team perform at its best, we would be pleased to hear from you. Job Benefits A tailored, competitive salary Company pension scheme 25 days holiday per year, plus bank holidays on top Life Assurance Scheme 1 day per year to volunteer with a charity of your choice (fully paid!) and fund-matching up to £200 for charitable events. Employee Assistance Programme providing a wide range of health and wellbeing support 24/7 Enhanced parental leave policy. Option to participate in our ShareSave scheme. Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands. Broad learning opportunities, training and career progression pathways.
Property and Lettings Administrator Location: Norwich Salary: up to 25,000 p.a. (Salary offered will reflect the hours worked). Working hours can be either 3 days per week for the first 6 months, moving to full time at 5 days per week, or full time from the start. Our client is a thriving Estate Agency based in Norwich City Centre, they are looking for a reliable and organised Property and Lettings Administrator to join their friendly team. This is a varied role that supports both the lettings and sales sides of the business, while also helping to keep the office running smoothly. Key Responsibilities: Booking surveys and completing associated paperwork. Supporting the agent with day-to-day sales and lettings tasks. Preparing and sending letters and property details. General office administration and assisting with the running of the office. Occasional residential property viewings. Candidate Requirements: A proven track record working within an Estate Agency demonstrating a good knowledge of procedures and related CRM system. Strong organisational and administrative skills. Confident communicating with the public and providing excellent customer service. A positive and helpful attitude. Full driving licence and willingness to carry out the occasional viewing. Previous experience in property is helpful but not essential as training will be provided. Any experience with payroll or accounts would be an advantage, but not essential. This role is ideal for someone who has a professional track record within the property industry and can "hit the ground running". You will be joining an established and friendly team who work well together. They offer strong long-term prospects and the opportunity to grow within the company. Please contact Louisa Coggs on (phone number removed) or email at (url removed) Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities. INDER
Jun 15, 2026
Full time
Property and Lettings Administrator Location: Norwich Salary: up to 25,000 p.a. (Salary offered will reflect the hours worked). Working hours can be either 3 days per week for the first 6 months, moving to full time at 5 days per week, or full time from the start. Our client is a thriving Estate Agency based in Norwich City Centre, they are looking for a reliable and organised Property and Lettings Administrator to join their friendly team. This is a varied role that supports both the lettings and sales sides of the business, while also helping to keep the office running smoothly. Key Responsibilities: Booking surveys and completing associated paperwork. Supporting the agent with day-to-day sales and lettings tasks. Preparing and sending letters and property details. General office administration and assisting with the running of the office. Occasional residential property viewings. Candidate Requirements: A proven track record working within an Estate Agency demonstrating a good knowledge of procedures and related CRM system. Strong organisational and administrative skills. Confident communicating with the public and providing excellent customer service. A positive and helpful attitude. Full driving licence and willingness to carry out the occasional viewing. Previous experience in property is helpful but not essential as training will be provided. Any experience with payroll or accounts would be an advantage, but not essential. This role is ideal for someone who has a professional track record within the property industry and can "hit the ground running". You will be joining an established and friendly team who work well together. They offer strong long-term prospects and the opportunity to grow within the company. Please contact Louisa Coggs on (phone number removed) or email at (url removed) Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities. INDER
Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) Outside IR35 (Apply online only) per day Fully Remote 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong Dynamics 365 CE development skills - hands-on C#/.NET plugins, JavaScript, customisations, integrations, and solution delivery. Power Platform experience - Power Apps and Power Automate Azure integration capability - experience with Azure Functions, Logic Apps, APIs, and integration design. Contact centre/telephony knowledge - understanding of agent capacity, work classification, routing models, and omnichannel customer engagement solutions. Key points: Greenfield long running project, 6-month extendable contract Outside IR35 Fully remote (London office, unlikely to need to attend more than once per 6 months) You may need to pass BPSS level during onboarding 2-4 week notice period to start If you are a skilled D365 CRM Technical Consultant and want to work Outside IR35, Fully Remote (UK based and clearable to BPSS security level) please apply.
Jun 15, 2026
Contractor
Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) Outside IR35 (Apply online only) per day Fully Remote 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong Dynamics 365 CE development skills - hands-on C#/.NET plugins, JavaScript, customisations, integrations, and solution delivery. Power Platform experience - Power Apps and Power Automate Azure integration capability - experience with Azure Functions, Logic Apps, APIs, and integration design. Contact centre/telephony knowledge - understanding of agent capacity, work classification, routing models, and omnichannel customer engagement solutions. Key points: Greenfield long running project, 6-month extendable contract Outside IR35 Fully remote (London office, unlikely to need to attend more than once per 6 months) You may need to pass BPSS level during onboarding 2-4 week notice period to start If you are a skilled D365 CRM Technical Consultant and want to work Outside IR35, Fully Remote (UK based and clearable to BPSS security level) please apply.
Salesforce Developer - 12-Month Contract - Inside IR35 - Onsite (London) We are looking for an experienced Salesforce Developer to join a large-scale digital transformation programme, supporting the ongoing development and optimisation of Salesforce Sales Cloud, Service Cloud, Agentforce, and AWS Connect integrations. Working within an Agile delivery team, you will play a key role in developing customer-facing solutions, supporting contact centre capabilities, and driving platform enhancements across a complex Salesforce ecosystem. Key Responsibilities Develop and support Salesforce solutions across Sales Cloud, Service Cloud, and Agentforce Build and maintain Apex, Lightning Web Components (LWC), Flows, and integrations Support and optimise AWS Connect integrations, including CTI, contact flows, and omnichannel routing Manage deployments and release activities using Copado and CI/CD best practices Troubleshoot platform, integration, and contact centre issues Support platform enhancements, automation, and technical debt reduction initiatives Work closely with Architects, Product Teams, and Digital Delivery teams within an Agile environment Key Skills Required Strong Salesforce development experience across Sales Cloud and Service Cloud Hands-on experience with Apex, LWC, Flows, APIs, and integrations Experience with Agentforce and AI-enabled Salesforce capabilities Strong AWS Connect (Amazon Connect) integration experience Proven experience using Copado for release management and CI/CD Knowledge of Data Cloud, Commerce Cloud, Marketing Cloud, and enterprise integrations Experience working within Agile/Scrum delivery teams Strong communication and stakeholder engagement skills Contract Details Duration: 12 months Day Rate: Negotiable Determination: Inside IR35 Location: Onsite - London Start Date: ASAP Salesforce Developer - 12-Month Contract - Inside IR35 - Onsite (London)
Jun 15, 2026
Contractor
Salesforce Developer - 12-Month Contract - Inside IR35 - Onsite (London) We are looking for an experienced Salesforce Developer to join a large-scale digital transformation programme, supporting the ongoing development and optimisation of Salesforce Sales Cloud, Service Cloud, Agentforce, and AWS Connect integrations. Working within an Agile delivery team, you will play a key role in developing customer-facing solutions, supporting contact centre capabilities, and driving platform enhancements across a complex Salesforce ecosystem. Key Responsibilities Develop and support Salesforce solutions across Sales Cloud, Service Cloud, and Agentforce Build and maintain Apex, Lightning Web Components (LWC), Flows, and integrations Support and optimise AWS Connect integrations, including CTI, contact flows, and omnichannel routing Manage deployments and release activities using Copado and CI/CD best practices Troubleshoot platform, integration, and contact centre issues Support platform enhancements, automation, and technical debt reduction initiatives Work closely with Architects, Product Teams, and Digital Delivery teams within an Agile environment Key Skills Required Strong Salesforce development experience across Sales Cloud and Service Cloud Hands-on experience with Apex, LWC, Flows, APIs, and integrations Experience with Agentforce and AI-enabled Salesforce capabilities Strong AWS Connect (Amazon Connect) integration experience Proven experience using Copado for release management and CI/CD Knowledge of Data Cloud, Commerce Cloud, Marketing Cloud, and enterprise integrations Experience working within Agile/Scrum delivery teams Strong communication and stakeholder engagement skills Contract Details Duration: 12 months Day Rate: Negotiable Determination: Inside IR35 Location: Onsite - London Start Date: ASAP Salesforce Developer - 12-Month Contract - Inside IR35 - Onsite (London)
The Company: A well established, owner managed pharmaceutical hardware distributer based on Milton Park. They are small team of exceptionally knowledgeable individuals; all focussed on delivering a 'best in class' service to their ever expanding customer base. They compete with international organisations and what sets them apart is the service and support offered to their customers. The Role: Reporting to the Customer Service Manager this role combines being the first point of contact for Customers over email and telephone, whether placing orders, helping with product queries or directing them to colleagues for technical support. This is a broad and varied position where no two days are ever the same. Duties include: Building and maintaining effective customer relationships by handling enquiries, orders, and ongoing communications. Processing customer orders and purchase orders to suppliers. Picking, packing, and dispatch of goods to customers across the UK and Ireland, utilising the appropriate shipping method and preparing accurate documentation. Liaising with suppliers, couriers, and freight agents day-to-day, maintaining good working relationships and resolving any issues to keep the flow of goods running smoothly. Upholding quality and compliance standards, ensuring working practices remain clear and consistent. About You: We are looking for a strong team player as this role constantly relies on communication with all internal departments on a day-to-day basis. Detail focussed with skills in problem solving and logical thinking. Must be comfortable pick and packing goods up to 20kg in weight.
Jun 15, 2026
Full time
The Company: A well established, owner managed pharmaceutical hardware distributer based on Milton Park. They are small team of exceptionally knowledgeable individuals; all focussed on delivering a 'best in class' service to their ever expanding customer base. They compete with international organisations and what sets them apart is the service and support offered to their customers. The Role: Reporting to the Customer Service Manager this role combines being the first point of contact for Customers over email and telephone, whether placing orders, helping with product queries or directing them to colleagues for technical support. This is a broad and varied position where no two days are ever the same. Duties include: Building and maintaining effective customer relationships by handling enquiries, orders, and ongoing communications. Processing customer orders and purchase orders to suppliers. Picking, packing, and dispatch of goods to customers across the UK and Ireland, utilising the appropriate shipping method and preparing accurate documentation. Liaising with suppliers, couriers, and freight agents day-to-day, maintaining good working relationships and resolving any issues to keep the flow of goods running smoothly. Upholding quality and compliance standards, ensuring working practices remain clear and consistent. About You: We are looking for a strong team player as this role constantly relies on communication with all internal departments on a day-to-day basis. Detail focussed with skills in problem solving and logical thinking. Must be comfortable pick and packing goods up to 20kg in weight.
Trinity Resource Solutions
Little Marlow, Buckinghamshire
We re a recruiting for a well-established organisation with a loyal customer base and a brilliant Operations team who truly look out for one another. Right now, we re looking for someone with office-based B2C customer service experience in a product environment who enjoys problem-solving, bringing calm to customer challenges, and taking real ownership of their work. What you ll be doing Supporting customers by phone and email with warmth, clarity, and confidence. Managing orders from start to finish and keeping everything seamless through CRM systems. Handling returns, delivery updates, product questions, and the occasional tricky complaint (with lots of team support). Logging everything in the CRM so customers get a smooth, consistent experience. Working closely with Sales, Marketing, Logistics and After-Sales great exposure for future growth. Spotting ways to improve processes and making the customer journey even better. Picking up varied ad-hoc tasks that keep your day interesting and your skills growing. What we re looking for Office-based B2C customer service experience (retail-only won t be quite enough). Experience supporting customers in a product, stock-based or order-based environment. Confident communicator with a friendly, reassuring style. Strong admin and CRM skills (extra points for SAP or Salesforce). Calm, empathetic, solution-focused approach especially when issues get complex. Someone reliable with stable work history who enjoys being part of a supportive team. A positive attitude, good organisation skills, and comfort working with structure. What makes this role genuinely great A friendly, down-to-earth team who support one another. A calm, structured office environment (not high-volume contact centre chaos). A stable, long-term position in a company that values consistency and reliability. Real opportunities to develop skills across multiple departments. Clear processes, strong onboarding, and a manager who actually listens. A role where your work makes a genuine difference every single day. If you want a role where you can grow, feel appreciated, and enjoy turning customer challenges into positive experiences, we d love to hear from you. Apply today and take the next confident step in your customer service career.
Jun 15, 2026
Full time
We re a recruiting for a well-established organisation with a loyal customer base and a brilliant Operations team who truly look out for one another. Right now, we re looking for someone with office-based B2C customer service experience in a product environment who enjoys problem-solving, bringing calm to customer challenges, and taking real ownership of their work. What you ll be doing Supporting customers by phone and email with warmth, clarity, and confidence. Managing orders from start to finish and keeping everything seamless through CRM systems. Handling returns, delivery updates, product questions, and the occasional tricky complaint (with lots of team support). Logging everything in the CRM so customers get a smooth, consistent experience. Working closely with Sales, Marketing, Logistics and After-Sales great exposure for future growth. Spotting ways to improve processes and making the customer journey even better. Picking up varied ad-hoc tasks that keep your day interesting and your skills growing. What we re looking for Office-based B2C customer service experience (retail-only won t be quite enough). Experience supporting customers in a product, stock-based or order-based environment. Confident communicator with a friendly, reassuring style. Strong admin and CRM skills (extra points for SAP or Salesforce). Calm, empathetic, solution-focused approach especially when issues get complex. Someone reliable with stable work history who enjoys being part of a supportive team. A positive attitude, good organisation skills, and comfort working with structure. What makes this role genuinely great A friendly, down-to-earth team who support one another. A calm, structured office environment (not high-volume contact centre chaos). A stable, long-term position in a company that values consistency and reliability. Real opportunities to develop skills across multiple departments. Clear processes, strong onboarding, and a manager who actually listens. A role where your work makes a genuine difference every single day. If you want a role where you can grow, feel appreciated, and enjoy turning customer challenges into positive experiences, we d love to hear from you. Apply today and take the next confident step in your customer service career.
CBSbutler Holdings Limited trading as CBSbutler
Newcastle Upon Tyne, Tyne And Wear
Customer Service Representatives - Call Centre Environment Newcastle rate per hour dependent on relevant experience Start date: End July Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. Comprehensive training will be given. Our client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal. For a chance to work with an organisation with a standout reputation, apply today.
Jun 14, 2026
Contractor
Customer Service Representatives - Call Centre Environment Newcastle rate per hour dependent on relevant experience Start date: End July Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. Comprehensive training will be given. Our client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal. For a chance to work with an organisation with a standout reputation, apply today.
We are working with a reputable law firm based in Harrogate who are looking to recruit a Conveyancing Assistant/Paralegal to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. This is an exciting opportunity where the right candidate will have the opportunity for training & development, and the prospect of running a small caseload independently with supervision & support. To be considered for the role, you ll require the following essentials: Proven experience of working within a Conveyancing Assistant or Paralegal role Experience with case management systems An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as printing, photocopying & scanning of documents Using the Land Registry Portal to upload documents & submit applications Carrying out property searches Salary & Working Hours Salary is £24,000 - £27,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Jun 14, 2026
Full time
We are working with a reputable law firm based in Harrogate who are looking to recruit a Conveyancing Assistant/Paralegal to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. This is an exciting opportunity where the right candidate will have the opportunity for training & development, and the prospect of running a small caseload independently with supervision & support. To be considered for the role, you ll require the following essentials: Proven experience of working within a Conveyancing Assistant or Paralegal role Experience with case management systems An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as printing, photocopying & scanning of documents Using the Land Registry Portal to upload documents & submit applications Carrying out property searches Salary & Working Hours Salary is £24,000 - £27,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Dial Into a Better Career with Connells Group. At Connells Group, we're passionate about delivering standout customer experiences. Whether someone is taking their first step on the property ladder or moving on to their next chapter, we're here to make the journey smoother. Our Contact Centre team in Dunstable plays a vital role in creating that experience, and we're growing.If you're ready for a fresh start with a company that values people, rewards results, and supports your ambitions, this could be the perfect next step in your career. About the Role As a telephone based estate agent, you'll be the warm, professional voice our customers hear. You'll guide potential sellers through their first steps with Connells Group, handling enquiries, understanding customer needs, and arranging valuation appointments that start their property journey with confidence.Your expertise in managing conversations, building rapport quickly, and keeping everything running smoothly will directly influence customer impressions and the success of our branch teams. What We're Looking For: We're looking for people who bring energy, professionalism, and genuine care to every conversation and who have already proved themselves in a busy customer-facing environment. At least 2 years' experience in customer service, hospitality, retail, or ideally a Contact Centre environment A track record of delivering excellent customer outcomes in fast-paced settings Confident communication skills, both written and verbal, with a friendly and professional phone manner Strong organisational skills and attention to detail A proactive approach, with the ability to multitask and prioritise effectively A drive to achieve results and contribute to a high-performing team What You'll Be Doing: Being the first point of contact for customers requesting property valuations across phone, email and online channels Creating an exceptional first impression by engaging customers, understanding their needs, and representing the Connells Group brand with confidence Efficiently booking property valuation appointments and coordinating with local branch teams Keeping detailed and accurate records of customer conversations and appointments Ensuring seamless handovers to branches so customers feel supported every step of the way Responding quickly to enquiries, resolving issues where possible, or escalating when needed Staying up to date with Connells Group services and local property insights to handle customer questions effectively What We Offer: Competitive basic salary plus uncapped commission (OTE £28,000-£32,000) Full, structured training to set you up for success Genuine opportunities for career development across Connells Group Recognition and rewards for exceptional performance - including team events, quarterly awards and paid trips for top achievers Why Connells Group? Joining Connells Group isn't just another job it's a chance to build a career with a company that invests in its people, celebrates success, and creates opportunities to grow.If you're looking to step into a role where your customer service skills are valued, your development matters, and your work makes a real difference, we'd love to hear from you. Make your next move count with Connells Group. CC00705
Jun 14, 2026
Full time
Dial Into a Better Career with Connells Group. At Connells Group, we're passionate about delivering standout customer experiences. Whether someone is taking their first step on the property ladder or moving on to their next chapter, we're here to make the journey smoother. Our Contact Centre team in Dunstable plays a vital role in creating that experience, and we're growing.If you're ready for a fresh start with a company that values people, rewards results, and supports your ambitions, this could be the perfect next step in your career. About the Role As a telephone based estate agent, you'll be the warm, professional voice our customers hear. You'll guide potential sellers through their first steps with Connells Group, handling enquiries, understanding customer needs, and arranging valuation appointments that start their property journey with confidence.Your expertise in managing conversations, building rapport quickly, and keeping everything running smoothly will directly influence customer impressions and the success of our branch teams. What We're Looking For: We're looking for people who bring energy, professionalism, and genuine care to every conversation and who have already proved themselves in a busy customer-facing environment. At least 2 years' experience in customer service, hospitality, retail, or ideally a Contact Centre environment A track record of delivering excellent customer outcomes in fast-paced settings Confident communication skills, both written and verbal, with a friendly and professional phone manner Strong organisational skills and attention to detail A proactive approach, with the ability to multitask and prioritise effectively A drive to achieve results and contribute to a high-performing team What You'll Be Doing: Being the first point of contact for customers requesting property valuations across phone, email and online channels Creating an exceptional first impression by engaging customers, understanding their needs, and representing the Connells Group brand with confidence Efficiently booking property valuation appointments and coordinating with local branch teams Keeping detailed and accurate records of customer conversations and appointments Ensuring seamless handovers to branches so customers feel supported every step of the way Responding quickly to enquiries, resolving issues where possible, or escalating when needed Staying up to date with Connells Group services and local property insights to handle customer questions effectively What We Offer: Competitive basic salary plus uncapped commission (OTE £28,000-£32,000) Full, structured training to set you up for success Genuine opportunities for career development across Connells Group Recognition and rewards for exceptional performance - including team events, quarterly awards and paid trips for top achievers Why Connells Group? Joining Connells Group isn't just another job it's a chance to build a career with a company that invests in its people, celebrates success, and creates opportunities to grow.If you're looking to step into a role where your customer service skills are valued, your development matters, and your work makes a real difference, we'd love to hear from you. Make your next move count with Connells Group. CC00705
Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing clear, concise information. Accurately updating customer details in our internal systems. Collaborating with internal teams to ensure smooth scheduling of appointments. What We Offer: A supportive and upbeat work environment. Opportunities for growth and development. A chance to be part of a dedicated team that values your contributions. What We're Looking For: A positive attitude and a passion for customer service. Strong communication skills and the ability to multitask. Basic computer skills for updating customer information. Previous experience in a contact centre or customer service role is a plus, but not required! If you're ready to take your customer service skills to the next level and work in a fun and professional environment, we want to hear from you! How to Apply: Don't miss out on this fantastic opportunity! Send your CV and a brief cover letter outlining your relevant experience to Join us in making a difference, one call at a time. We can't wait to welcome you to the National Windscreens family! Adecco is committed to promoting diversity and inclusion in the workplace. We encourage applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Contractor
Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing clear, concise information. Accurately updating customer details in our internal systems. Collaborating with internal teams to ensure smooth scheduling of appointments. What We Offer: A supportive and upbeat work environment. Opportunities for growth and development. A chance to be part of a dedicated team that values your contributions. What We're Looking For: A positive attitude and a passion for customer service. Strong communication skills and the ability to multitask. Basic computer skills for updating customer information. Previous experience in a contact centre or customer service role is a plus, but not required! If you're ready to take your customer service skills to the next level and work in a fun and professional environment, we want to hear from you! How to Apply: Don't miss out on this fantastic opportunity! Send your CV and a brief cover letter outlining your relevant experience to Join us in making a difference, one call at a time. We can't wait to welcome you to the National Windscreens family! Adecco is committed to promoting diversity and inclusion in the workplace. We encourage applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Residential Conveyancing Solicitor/Legal Executive/Licensed Conveyancer - Nottingham A well regarded high street style Solicitors practice is looking to recruit an additional lawyer to their residential property team. This firm has a first rate reputation in the area of residential conveyancing throughout the Nottingham area. They are able to attract a steady stream of high quality property work as a result of recommendations from local estate agents, returning clients and their general reputation for conveyancing locally. The successful candidate for this role will be a qualified Solicitor, Legal Executive or Licensed Conveyancer with experience in dealing with the broad range of residential property matters. You will be someone who takes pride in their approach towards client care and providing high levels of individual service to each client and will be looking for a firm that operates a quality over quantity approach to conveyancing. Experience in using the ALB case management system would be beneficial. The firm will offer a good salary based on experience as well as bonus schemes in addition to other perks, within a company that really looks after their people. The firms offices are based around 5 miles South of the City centre so would suit lawyers looking for a role in South Nottingham, outside of the City Centre, If you are a Residential Property Lawyer looking for opportunities in a high street style practice this is a great chance to progress your career with a superb local practice. Please get in touch with Greg Whittaker for further details or apply using the links provided and I will contact you with further details.
Jun 13, 2026
Full time
Residential Conveyancing Solicitor/Legal Executive/Licensed Conveyancer - Nottingham A well regarded high street style Solicitors practice is looking to recruit an additional lawyer to their residential property team. This firm has a first rate reputation in the area of residential conveyancing throughout the Nottingham area. They are able to attract a steady stream of high quality property work as a result of recommendations from local estate agents, returning clients and their general reputation for conveyancing locally. The successful candidate for this role will be a qualified Solicitor, Legal Executive or Licensed Conveyancer with experience in dealing with the broad range of residential property matters. You will be someone who takes pride in their approach towards client care and providing high levels of individual service to each client and will be looking for a firm that operates a quality over quantity approach to conveyancing. Experience in using the ALB case management system would be beneficial. The firm will offer a good salary based on experience as well as bonus schemes in addition to other perks, within a company that really looks after their people. The firms offices are based around 5 miles South of the City centre so would suit lawyers looking for a role in South Nottingham, outside of the City Centre, If you are a Residential Property Lawyer looking for opportunities in a high street style practice this is a great chance to progress your career with a superb local practice. Please get in touch with Greg Whittaker for further details or apply using the links provided and I will contact you with further details.
Customer Service Agent - Warwick Temp (Ongoing) £26,228 Monday to Friday We're recruiting on behalf of a well-established, market-leading business based in Warwick, for a Customer Service Agent to join their busy customer service team on a temp basis, with a genuine view to a permanent position for the right person. The Role You'll be the first point of contact for customers, handling inbound enquiries across various channels, resolving queries professionally and efficiently, and keeping accurate records on their CRM system. It's a fast-paced environment where no two days are the same, so a positive, can-do attitude goes a long way. Main responsibilities include: Delivering excellent customer service and accurate account administration Handling inbound customer calls and other communication channels Resolving queries in a timely and professional manner Liaising with internal teams to achieve the best outcome for the customer Recording all activities accurately on the company CRM Hours Core hours are Monday to Friday, 08:30 to 17:00. There is a small amount of flexibility required, including one week in every ten on an 11:00 to 20:00 shift, and one Saturday morning in every ten (09:00 to 13:00). What we're looking for: A strong background in customer service, ideally with some administrative or credit control experience Confident communicator, comfortable on the phone in a busy environment Good attention to detail and the ability to multi-task PC literate with accurate keyboard skills GCSE level education or equivalent (5 x A-C) Team player with a flexible, adaptable approach Salary: £26,228 per annum (pro rata whilst temp) INDH
Jun 13, 2026
Full time
Customer Service Agent - Warwick Temp (Ongoing) £26,228 Monday to Friday We're recruiting on behalf of a well-established, market-leading business based in Warwick, for a Customer Service Agent to join their busy customer service team on a temp basis, with a genuine view to a permanent position for the right person. The Role You'll be the first point of contact for customers, handling inbound enquiries across various channels, resolving queries professionally and efficiently, and keeping accurate records on their CRM system. It's a fast-paced environment where no two days are the same, so a positive, can-do attitude goes a long way. Main responsibilities include: Delivering excellent customer service and accurate account administration Handling inbound customer calls and other communication channels Resolving queries in a timely and professional manner Liaising with internal teams to achieve the best outcome for the customer Recording all activities accurately on the company CRM Hours Core hours are Monday to Friday, 08:30 to 17:00. There is a small amount of flexibility required, including one week in every ten on an 11:00 to 20:00 shift, and one Saturday morning in every ten (09:00 to 13:00). What we're looking for: A strong background in customer service, ideally with some administrative or credit control experience Confident communicator, comfortable on the phone in a busy environment Good attention to detail and the ability to multi-task PC literate with accurate keyboard skills GCSE level education or equivalent (5 x A-C) Team player with a flexible, adaptable approach Salary: £26,228 per annum (pro rata whilst temp) INDH
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a small caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters alongside the Conveyancer, whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £28,000 - £35,000pa based on experience between Monday to Friday, full or part time hours are considered. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a small caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters alongside the Conveyancer, whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £28,000 - £35,000pa based on experience between Monday to Friday, full or part time hours are considered. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Jun 13, 2026
Full time
We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
