Business Manager Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in North Walsham. As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now. Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" Responsibilities: Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance Contribute to a well-led, positive and values-driven culture, promoting Pilgrims Friend Society s ethos and The Way We Care Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches. Skills/Experience: Willing and able to take a lead in maintaining the Christian ethos of the home; Management experience in a business setting; Comfortable with writing business communications to staff and residents as well as authorities etc; Ability to communicate effectively at all levels whilst maintaining confidentiality; Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience; Able to work under pressure and provide calmness in all situations; IT literate ( including Microsoft Word, Excel, Outlook and the Internet); Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings. Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).) Hours: 40 hours a week, usually worked over 5 days. On-call cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. Benefits: £45,000 to £50,000 per annum Relocation support (to be discussed) 5 Weeks' paid holiday per year as well as bank and public holidays On-going training and support Team events Pension scheme Care Friends referral Medicash Perkbox including an Employee assistance programme. Long-standing service rewards Birthday rewards What our staff say about us: It is a friendly and welcoming place to work We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present. Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Jun 17, 2026
Full time
Business Manager Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in North Walsham. As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now. Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" Responsibilities: Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance Contribute to a well-led, positive and values-driven culture, promoting Pilgrims Friend Society s ethos and The Way We Care Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches. Skills/Experience: Willing and able to take a lead in maintaining the Christian ethos of the home; Management experience in a business setting; Comfortable with writing business communications to staff and residents as well as authorities etc; Ability to communicate effectively at all levels whilst maintaining confidentiality; Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience; Able to work under pressure and provide calmness in all situations; IT literate ( including Microsoft Word, Excel, Outlook and the Internet); Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings. Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).) Hours: 40 hours a week, usually worked over 5 days. On-call cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. Benefits: £45,000 to £50,000 per annum Relocation support (to be discussed) 5 Weeks' paid holiday per year as well as bank and public holidays On-going training and support Team events Pension scheme Care Friends referral Medicash Perkbox including an Employee assistance programme. Long-standing service rewards Birthday rewards What our staff say about us: It is a friendly and welcoming place to work We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present. Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Client Services Manager - Property Sector Aztec, Bristol Salary: 30,000 - 32,000 Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent Are you from a Beauty, Travel, Recruitment, Estate Agency, Flight Attendant background, or currently working in house lettings or property but looking for a change? We are looking for a confident, enthusiastic, and commercially minded individual with excellent customer service and strong face-to-face people skills. This is an exciting opportunity to join a well-established property company in a key Client Services Manager role. You will be someone who is comfortable in a fast-paced, client-facing environment, confident in building relationships, and capable of opening doors to new business opportunities. A proactive, motivated attitude and strong communication skills are essential. The Role This position plays a vital role in the financial and operational success of the centre. You will be responsible for driving sales performance, increasing occupancy, and ensuring excellent client service delivery while supporting the wider objectives of the business. You will work closely with the Directorship and be expected to demonstrate strong organisational ability, attention to detail, and the ability to manage multiple priorities under pressure. A team-focused mindset and a commitment to delivering high standards of customer service are essential. Key Responsibilities Operational and Financial Management: Full accountability for the financial and operational performance of the centre Management of financial procedures and operational efficiency Responsibility for maintaining strong commercial performance Working within agreed annual budgets to achieve financial targets Monitoring and managing aged debtors effectively Understanding and reviewing profit and loss reports and cost control Identifying and implementing opportunities for additional revenue Preparing and presenting lettings and revenue plans when required Sales and Marketing: Building and maintaining relationships with brokers and commercial agents Promoting available space under agreed commercial terms Driving occupancy levels and achieving sales targets Managing licence agreement renewals to retain and grow revenue Developing relationships with corporate occupiers and key local businesses Identifying opportunities for short-term expansion and project-based requirements Maximising revenue from all services within the centre Networking with influencers, public sector contacts, and inward investment bodies Assisting with the creation of marketing materials Identifying and implementing local marketing initiatives Handling enquiries, conducting viewings, negotiating deals, and completing contracts Using social media in a creative and professional manner Developing and supporting promotional campaigns for the business centre Client Services and Business Development: Attracting new clients and retaining existing customers Providing excellent customer service at all times Developing long-term client relationships Supporting ongoing growth and expansion opportunities Ensuring smooth communication between clients, brokers, and internal teams Skills and Attributes Required Excellent communication and interpersonal skills Strong organisational ability and attention to detail Confident, enthusiastic, and proactive approach Ability to multitask and work under pressure Strong customer service focus and commercial awareness Ability to work effectively as part of a team Sales-driven mindset with a desire to contribute to business growth Adaptable, resilient, and motivated Benefits 25 days holiday plus bank holidays Pension scheme Healthcare Life assurance
Jun 17, 2026
Full time
Client Services Manager - Property Sector Aztec, Bristol Salary: 30,000 - 32,000 Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent Are you from a Beauty, Travel, Recruitment, Estate Agency, Flight Attendant background, or currently working in house lettings or property but looking for a change? We are looking for a confident, enthusiastic, and commercially minded individual with excellent customer service and strong face-to-face people skills. This is an exciting opportunity to join a well-established property company in a key Client Services Manager role. You will be someone who is comfortable in a fast-paced, client-facing environment, confident in building relationships, and capable of opening doors to new business opportunities. A proactive, motivated attitude and strong communication skills are essential. The Role This position plays a vital role in the financial and operational success of the centre. You will be responsible for driving sales performance, increasing occupancy, and ensuring excellent client service delivery while supporting the wider objectives of the business. You will work closely with the Directorship and be expected to demonstrate strong organisational ability, attention to detail, and the ability to manage multiple priorities under pressure. A team-focused mindset and a commitment to delivering high standards of customer service are essential. Key Responsibilities Operational and Financial Management: Full accountability for the financial and operational performance of the centre Management of financial procedures and operational efficiency Responsibility for maintaining strong commercial performance Working within agreed annual budgets to achieve financial targets Monitoring and managing aged debtors effectively Understanding and reviewing profit and loss reports and cost control Identifying and implementing opportunities for additional revenue Preparing and presenting lettings and revenue plans when required Sales and Marketing: Building and maintaining relationships with brokers and commercial agents Promoting available space under agreed commercial terms Driving occupancy levels and achieving sales targets Managing licence agreement renewals to retain and grow revenue Developing relationships with corporate occupiers and key local businesses Identifying opportunities for short-term expansion and project-based requirements Maximising revenue from all services within the centre Networking with influencers, public sector contacts, and inward investment bodies Assisting with the creation of marketing materials Identifying and implementing local marketing initiatives Handling enquiries, conducting viewings, negotiating deals, and completing contracts Using social media in a creative and professional manner Developing and supporting promotional campaigns for the business centre Client Services and Business Development: Attracting new clients and retaining existing customers Providing excellent customer service at all times Developing long-term client relationships Supporting ongoing growth and expansion opportunities Ensuring smooth communication between clients, brokers, and internal teams Skills and Attributes Required Excellent communication and interpersonal skills Strong organisational ability and attention to detail Confident, enthusiastic, and proactive approach Ability to multitask and work under pressure Strong customer service focus and commercial awareness Ability to work effectively as part of a team Sales-driven mindset with a desire to contribute to business growth Adaptable, resilient, and motivated Benefits 25 days holiday plus bank holidays Pension scheme Healthcare Life assurance
Business Development & Occupancy Manager Location: Home based but will need to be able to work out of our Gateshead (Newcastle) office as and when needed Salary: £56,650 per annum Hours Per Week: 35 Are You the Candidate They're Looking For? At the organisation , they're looking for a Business Development and Occupancy Manager to join their passionate and purpose-driven team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. They're not just hiring skills - they're looking for people who genuinely care. People who want to make a difference. People who believe, as they do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by their core values - Open, Enabling, Inclusive and Courageous - they are proud to deliver outstanding support across their adult care, children's services, and education settings. Every member of their team plays a vital role in helping the people they support thrive. This role is home based with the ability to travel to their National Office in Gateshead as needed, there will also be the requirement to commit to travel within defined geographic area. About the Role The Business Development, Market Intelligence and Service Occupancy Manager is responsible for leading the processes associated with the organisation bidding for and winning new contracts in strategically identified geographical areas of the UK. You'll be responsible for: Supporting the organisation services to meet voids targets by working closely with internal and external stakeholders. To generate and manage timely referral to the organisation's services. To support the development of strategically important funder relationships helping to ensure the organisation has a positive profile in strategically important funder areas. To travel to meetings/services across the UK as required by the role. To be an active part of the organisation's Care Operations Business Team. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services they provide. Why Join Them? They know their people are their greatest asset, so they make sure you feel valued, supported, and rewarded: Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development - Access to an excellent training and development programme Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme - Helping you plan for the future Wellbeing Support - Access to a comprehensive Employee Assistance Programme Why You? You'll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset At least 3 years' experience at Management level involved in decision making processes At least 2 years' experience of contributing to tender's to win new business Strong knowledge of the health and social care sector in the UK Experience and ability to interpret National legislation and associated guidance Join Them If you're ready to contribute to a caring, inclusive organisation where your work truly matters, they'd love to hear from you. The organisation is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. The organisation is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. The organisation is committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 17, 2026
Full time
Business Development & Occupancy Manager Location: Home based but will need to be able to work out of our Gateshead (Newcastle) office as and when needed Salary: £56,650 per annum Hours Per Week: 35 Are You the Candidate They're Looking For? At the organisation , they're looking for a Business Development and Occupancy Manager to join their passionate and purpose-driven team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. They're not just hiring skills - they're looking for people who genuinely care. People who want to make a difference. People who believe, as they do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by their core values - Open, Enabling, Inclusive and Courageous - they are proud to deliver outstanding support across their adult care, children's services, and education settings. Every member of their team plays a vital role in helping the people they support thrive. This role is home based with the ability to travel to their National Office in Gateshead as needed, there will also be the requirement to commit to travel within defined geographic area. About the Role The Business Development, Market Intelligence and Service Occupancy Manager is responsible for leading the processes associated with the organisation bidding for and winning new contracts in strategically identified geographical areas of the UK. You'll be responsible for: Supporting the organisation services to meet voids targets by working closely with internal and external stakeholders. To generate and manage timely referral to the organisation's services. To support the development of strategically important funder relationships helping to ensure the organisation has a positive profile in strategically important funder areas. To travel to meetings/services across the UK as required by the role. To be an active part of the organisation's Care Operations Business Team. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services they provide. Why Join Them? They know their people are their greatest asset, so they make sure you feel valued, supported, and rewarded: Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development - Access to an excellent training and development programme Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme - Helping you plan for the future Wellbeing Support - Access to a comprehensive Employee Assistance Programme Why You? You'll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset At least 3 years' experience at Management level involved in decision making processes At least 2 years' experience of contributing to tender's to win new business Strong knowledge of the health and social care sector in the UK Experience and ability to interpret National legislation and associated guidance Join Them If you're ready to contribute to a caring, inclusive organisation where your work truly matters, they'd love to hear from you. The organisation is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. The organisation is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. The organisation is committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.
Jun 17, 2026
Full time
Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.
Business Development & Occupancy Manager Location: Home based but will need to be able to work out of our Gateshead (Newcastle) office as and when needed Salary: £56,650 per annum Hours Per Week: 35 Are You the Candidate We re Looking For? At Shaftesbury, we re looking for a Business Development and Occupancy Manager to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. This role is home based with the ability to travel to our National Office in Gateshead as needed, there will also be the requirement to commit to travel within defined geographic area. About the Role The Business Development, Market Intelligence and Service Occupancy Manager is responsible for leading the processes associated with Shaftesbury bidding for and winning new contracts in strategically identified geographical areas of the UK. You ll be responsible for: Supporting Shaftesbury services to meet voids targets by working closely with internal and external stakeholders. To generate and manage timely referral to Shaftesbury services. To support the development of strategically important funder relationships helping to ensure Shaftesbury has a positive profile in strategically important funder areas. To travel to meetings/services across the UK as required by the role. To be an active part of Shaftesbury s Care Operations Business Team. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset At least 3 years experience at Management level involved in decision making processes At least 2 years experience of contributing to tender s to win new business Strong knowledge of the health and social care sector in the UK Experience and ability to interpret National legislation and associated guidance Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 16, 2026
Full time
Business Development & Occupancy Manager Location: Home based but will need to be able to work out of our Gateshead (Newcastle) office as and when needed Salary: £56,650 per annum Hours Per Week: 35 Are You the Candidate We re Looking For? At Shaftesbury, we re looking for a Business Development and Occupancy Manager to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. This role is home based with the ability to travel to our National Office in Gateshead as needed, there will also be the requirement to commit to travel within defined geographic area. About the Role The Business Development, Market Intelligence and Service Occupancy Manager is responsible for leading the processes associated with Shaftesbury bidding for and winning new contracts in strategically identified geographical areas of the UK. You ll be responsible for: Supporting Shaftesbury services to meet voids targets by working closely with internal and external stakeholders. To generate and manage timely referral to Shaftesbury services. To support the development of strategically important funder relationships helping to ensure Shaftesbury has a positive profile in strategically important funder areas. To travel to meetings/services across the UK as required by the role. To be an active part of Shaftesbury s Care Operations Business Team. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset At least 3 years experience at Management level involved in decision making processes At least 2 years experience of contributing to tender s to win new business Strong knowledge of the health and social care sector in the UK Experience and ability to interpret National legislation and associated guidance Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jun 16, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
We are recruiting on behalf of our client for an experienced and dedicated Registered Manager to lead and develop high-quality domiciliary care and supported living services across Bristol. This is an exciting opportunity for a motivated Registered Manager with a strong background in home care, complex healthcare packages, and service development. The successful Registered Manager will play a key role in ensuring the delivery of safe, effective, and person-centred support while driving operational excellence, regulatory compliance, and sustainable service growth. Experience working with Integrated Care Boards (ICBs), complex healthcare packages, Continuing Healthcare (CHC), or community-based care services would be highly advantageous. Experience within supported living, learning disabilities, or specialist care services would also be beneficial. About the Role As a Registered Manager , you will hold overall responsibility for the leadership, management, and performance of domiciliary care and supported living services, ensuring all services operate in line with CQC regulations, best practice standards, and organisational values. You will oversee care delivery, quality assurance, safeguarding, staffing, compliance, and business development while ensuring individuals receive personalised support that promotes independence, wellbeing, and positive outcomes. Working closely with service users, families, healthcare professionals, commissioners, local authorities, and Integrated Care Boards (ICBs), you will support the growth of complex care and community-based services while maintaining exceptional standards of care. This role is ideal for an experienced Registered Manager who combines strong operational leadership with a passion for delivering high-quality care and developing services. Key Responsibilities Provide overall leadership and management of domiciliary care and supported living services Maintain CQC registration and ensure full compliance with regulatory requirements and industry best practice Oversee the safe and effective delivery of person-centred care services across all areas of the organisation Lead, supervise, and develop care teams to ensure high standards of performance, engagement, and service delivery Manage care assessments, reviews, risk assessments, and support plans to ensure they remain responsive to individual needs Develop and maintain positive relationships with service users, families, healthcare professionals, commissioners, local authorities, and ICB partners Support the development and growth of complex healthcare and Continuing Healthcare (CHC) packages Monitor safeguarding concerns, incidents, complaints, and investigations, ensuring appropriate actions are taken Lead quality assurance processes, audits, service reviews, and continuous improvement initiatives Oversee staffing, workforce planning, rota management, and resource allocation Ensure accurate record keeping, reporting, and compliance documentation Support business growth, occupancy, and service development opportunities Participate in on-call duties and provide management support when required About You NVQ/QCF Level 5 in Health and Social Care or equivalent qualification Current Registered Manager status or eligibility to register with CQC Proven experience managing domiciliary care services, home care branches, or community-based care services Strong understanding of CQC regulations, safeguarding, governance, and quality assurance processes Experience working with complex healthcare packages, Continuing Healthcare (CHC), or Integrated Care Boards (ICBs) Experience within supported living services and/or supporting individuals with learning disabilities would be advantageous Strong knowledge of care planning, assessments, risk management, and person-centred care Excellent leadership, communication, organisational, and relationship-building skills Commercial awareness and experience supporting service growth and development Ability to manage multiple priorities and lead teams effectively in a fast-paced environment Full UK driving licence and access to a vehicle Benefits: Attractive and competitive salary package Paid sick leave Company-contributed pension scheme Comprehensive health and wellbeing programme Ongoing training and professional development opportunities Clear career progression pathway towards Registered Manager Positive, supportive, and team-oriented working environment Apply Now If you are an experienced care professional looking to take the next step in your leadership career, we would love to hear from you. Apply today to join a forward-thinking organisation where you can make a meaningful impact on the lives of those receiving care while developing your own career within health and social care. At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Jun 16, 2026
Full time
We are recruiting on behalf of our client for an experienced and dedicated Registered Manager to lead and develop high-quality domiciliary care and supported living services across Bristol. This is an exciting opportunity for a motivated Registered Manager with a strong background in home care, complex healthcare packages, and service development. The successful Registered Manager will play a key role in ensuring the delivery of safe, effective, and person-centred support while driving operational excellence, regulatory compliance, and sustainable service growth. Experience working with Integrated Care Boards (ICBs), complex healthcare packages, Continuing Healthcare (CHC), or community-based care services would be highly advantageous. Experience within supported living, learning disabilities, or specialist care services would also be beneficial. About the Role As a Registered Manager , you will hold overall responsibility for the leadership, management, and performance of domiciliary care and supported living services, ensuring all services operate in line with CQC regulations, best practice standards, and organisational values. You will oversee care delivery, quality assurance, safeguarding, staffing, compliance, and business development while ensuring individuals receive personalised support that promotes independence, wellbeing, and positive outcomes. Working closely with service users, families, healthcare professionals, commissioners, local authorities, and Integrated Care Boards (ICBs), you will support the growth of complex care and community-based services while maintaining exceptional standards of care. This role is ideal for an experienced Registered Manager who combines strong operational leadership with a passion for delivering high-quality care and developing services. Key Responsibilities Provide overall leadership and management of domiciliary care and supported living services Maintain CQC registration and ensure full compliance with regulatory requirements and industry best practice Oversee the safe and effective delivery of person-centred care services across all areas of the organisation Lead, supervise, and develop care teams to ensure high standards of performance, engagement, and service delivery Manage care assessments, reviews, risk assessments, and support plans to ensure they remain responsive to individual needs Develop and maintain positive relationships with service users, families, healthcare professionals, commissioners, local authorities, and ICB partners Support the development and growth of complex healthcare and Continuing Healthcare (CHC) packages Monitor safeguarding concerns, incidents, complaints, and investigations, ensuring appropriate actions are taken Lead quality assurance processes, audits, service reviews, and continuous improvement initiatives Oversee staffing, workforce planning, rota management, and resource allocation Ensure accurate record keeping, reporting, and compliance documentation Support business growth, occupancy, and service development opportunities Participate in on-call duties and provide management support when required About You NVQ/QCF Level 5 in Health and Social Care or equivalent qualification Current Registered Manager status or eligibility to register with CQC Proven experience managing domiciliary care services, home care branches, or community-based care services Strong understanding of CQC regulations, safeguarding, governance, and quality assurance processes Experience working with complex healthcare packages, Continuing Healthcare (CHC), or Integrated Care Boards (ICBs) Experience within supported living services and/or supporting individuals with learning disabilities would be advantageous Strong knowledge of care planning, assessments, risk management, and person-centred care Excellent leadership, communication, organisational, and relationship-building skills Commercial awareness and experience supporting service growth and development Ability to manage multiple priorities and lead teams effectively in a fast-paced environment Full UK driving licence and access to a vehicle Benefits: Attractive and competitive salary package Paid sick leave Company-contributed pension scheme Comprehensive health and wellbeing programme Ongoing training and professional development opportunities Clear career progression pathway towards Registered Manager Positive, supportive, and team-oriented working environment Apply Now If you are an experienced care professional looking to take the next step in your leadership career, we would love to hear from you. Apply today to join a forward-thinking organisation where you can make a meaningful impact on the lives of those receiving care while developing your own career within health and social care. At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.
Jun 16, 2026
Full time
Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.
About the role As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy. You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents. Reports to: Operations Manager Key duties and responsibilities • Provide leadership and direction to the home s staff team, promoting a culture of kindness, compassion, and empathy. • Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support. • Manage the home s budget, ensuring financial targets are met and costs are effectively managed. • Develop and implement a strategic marketing plan to maintain full occupancy and promote the home s services to potential residents, families, and stakeholders. • Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns. Skills and attributes Previous experience managing a nursing / residential home. A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings. Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors. A proven track record of marketing and business skills within the private care sector, running a commercially successful care home. Enthusiasm and passion for developing high levels of person-centred care. Ability to actively participate in the growth and development of the care service. Education and qualification Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential). What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Jun 15, 2026
Full time
About the role As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy. You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents. Reports to: Operations Manager Key duties and responsibilities • Provide leadership and direction to the home s staff team, promoting a culture of kindness, compassion, and empathy. • Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support. • Manage the home s budget, ensuring financial targets are met and costs are effectively managed. • Develop and implement a strategic marketing plan to maintain full occupancy and promote the home s services to potential residents, families, and stakeholders. • Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns. Skills and attributes Previous experience managing a nursing / residential home. A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings. Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors. A proven track record of marketing and business skills within the private care sector, running a commercially successful care home. Enthusiasm and passion for developing high levels of person-centred care. Ability to actively participate in the growth and development of the care service. Education and qualification Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential). What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Red Snapper Recruitment Limited
Southampton, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 15, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!
Jun 15, 2026
Full time
Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Jun 14, 2026
Full time
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Role: Wedding and Events Manager Hours: 40 hours per week, including evenings and weekends as required Location: Lewes Pay: £40,000 - £50,000 per annum, depending on experienceAn excellent opportunity has arisen for a Wedding & Events Manager to join one of our longstanding clients, an exciting and unique wedding and events venue.This is a fantastic opportunity for an ambitious, organised and passionate events professional to take ownership of the full wedding and event journey, from initial enquiry through to flawless delivery and post-event follow-up. Benefits: Be part of an exciting and growing business. Autonomy to influence and shape the future success of the venue. Opportunities for professional development and career progression. Work alongside a supportive and passionate team. Deliver memorable events in one of Sussex's most beautiful countryside settings. The Requirements: Proven experience in wedding, events, hospitality or venue management. Strong sales, planning and organisational skills. Excellent communication and relationship-building abilities. A keen eye for detail and venue presentation. Ability to lead events calmly and professionally under pressure. Genuine passion for creating memorable experiences for clients and guests. The Role: Generate and convert wedding and event enquiries to maximise venue occupancy and revenue. Conduct venue tours and consultations, preparing bespoke proposals and securing bookings. Manage all aspects of weddings and events from booking through to completion. Coordinate timelines, logistics, suppliers, accommodation and guest requirements. Act as the lead on event days, ensuring seamless delivery and exceptional customer service. Work closely with Marketing, Finance, Operations, suppliers and industry partners. Monitor sales performance, event delivery and guest feedback, identifying opportunities for improvement. If you're keen to join an exceptional team who can offer the chance to shape the future of a unique Sussex wedding and events venue, deliver unforgettable celebrations and work within a supportive and passionate environment, then please apply to this Wedding & Events Manager role below or call Jamie on between 9:00am - 5:30pm.
Jun 14, 2026
Full time
Role: Wedding and Events Manager Hours: 40 hours per week, including evenings and weekends as required Location: Lewes Pay: £40,000 - £50,000 per annum, depending on experienceAn excellent opportunity has arisen for a Wedding & Events Manager to join one of our longstanding clients, an exciting and unique wedding and events venue.This is a fantastic opportunity for an ambitious, organised and passionate events professional to take ownership of the full wedding and event journey, from initial enquiry through to flawless delivery and post-event follow-up. Benefits: Be part of an exciting and growing business. Autonomy to influence and shape the future success of the venue. Opportunities for professional development and career progression. Work alongside a supportive and passionate team. Deliver memorable events in one of Sussex's most beautiful countryside settings. The Requirements: Proven experience in wedding, events, hospitality or venue management. Strong sales, planning and organisational skills. Excellent communication and relationship-building abilities. A keen eye for detail and venue presentation. Ability to lead events calmly and professionally under pressure. Genuine passion for creating memorable experiences for clients and guests. The Role: Generate and convert wedding and event enquiries to maximise venue occupancy and revenue. Conduct venue tours and consultations, preparing bespoke proposals and securing bookings. Manage all aspects of weddings and events from booking through to completion. Coordinate timelines, logistics, suppliers, accommodation and guest requirements. Act as the lead on event days, ensuring seamless delivery and exceptional customer service. Work closely with Marketing, Finance, Operations, suppliers and industry partners. Monitor sales performance, event delivery and guest feedback, identifying opportunities for improvement. If you're keen to join an exceptional team who can offer the chance to shape the future of a unique Sussex wedding and events venue, deliver unforgettable celebrations and work within a supportive and passionate environment, then please apply to this Wedding & Events Manager role below or call Jamie on between 9:00am - 5:30pm.
Regional Property Manager South West Up to £50,000 + £3,600 Car Allowance We are partnering with a growing healthcare and supported living organisation to appoint an experienced Regional Property Manager to oversee and enhance a diverse operational property portfolio across the South West. This is a senior, hands-on role offering a blend of strategic property management and practical project delivery. Acting as a trusted property business partner to operational leadership teams, you will play a key role in supporting service performance, improving property standards and delivering commercially focused property solutions across a multi-site portfolio. The Role Reporting into senior property leadership, you will oversee approximately care and supported living services across Somerset, Dorset and the wider South West region. This is a predominantly field-based role requiring regular travel across the region, with an expectation of being on site multiple days per week. Candidates must therefore hold a full UK driving licence and be comfortable with extensive regional travel. Facilities management, planned maintenance and compliance are managed by a central team. Your focus will centre around property strategy, refurbishment projects, contractor coordination, surveys, landlord & tenant matters and operational property support. Key Responsibilities Manage a regional portfolio of care and supported living properties Conduct property inspections, condition surveys and site assessments Support refurbishment, improvement and capital works projects Coordinate external contractors and oversee project delivery across the region Act as a trusted property partner to operational and regional leadership teams Support occupancy improvement and void room turnaround initiatives Assist with landlord & tenant matters, lease queries and property-related issues Maintain accurate property records, reporting and project documentation Support budgeting, cost control and contractor performance management Provide practical property advice and support to stakeholders across the business Travel extensively across the South West to support operational sites About You We are keen to speak with commercially minded property professionals who enjoy working autonomously within a fast-paced, multi-site environment. Backgrounds considered include: Property Management Estates Management Facilities Management Building Surveying Healthcare Property Supported Living or Care Environments You will ideally have: Multi-site property management or estates experience Experience delivering refurbishment or property improvement projects Strong stakeholder management and communication skills Experience coordinating contractors and managing external suppliers The ability to manage competing priorities across a regional portfolio Experience conducting site inspections, audits or property surveys A proactive and solutions-focused approach Full UK driving licence and willingness to travel extensively Healthcare or regulated environment experience would be highly advantageous, although not essential. What s on Offer Salary up to £50,000 £3,600 Car Allowance Hybrid and autonomous working environment Long-term progression and development opportunities Supportive and collaborative leadership team, Varied and interesting property portfolio Location Ideally based along the M5 corridor, including Taunton, Somerset or Dorset, to support ease of travel across the South West region. Interested? If you re looking for an opportunity to combine property expertise, project delivery and operational influence within a growing organisation, we d love to hear from you. Apply now or contact us for a confidential discussion to find out more.
Jun 14, 2026
Full time
Regional Property Manager South West Up to £50,000 + £3,600 Car Allowance We are partnering with a growing healthcare and supported living organisation to appoint an experienced Regional Property Manager to oversee and enhance a diverse operational property portfolio across the South West. This is a senior, hands-on role offering a blend of strategic property management and practical project delivery. Acting as a trusted property business partner to operational leadership teams, you will play a key role in supporting service performance, improving property standards and delivering commercially focused property solutions across a multi-site portfolio. The Role Reporting into senior property leadership, you will oversee approximately care and supported living services across Somerset, Dorset and the wider South West region. This is a predominantly field-based role requiring regular travel across the region, with an expectation of being on site multiple days per week. Candidates must therefore hold a full UK driving licence and be comfortable with extensive regional travel. Facilities management, planned maintenance and compliance are managed by a central team. Your focus will centre around property strategy, refurbishment projects, contractor coordination, surveys, landlord & tenant matters and operational property support. Key Responsibilities Manage a regional portfolio of care and supported living properties Conduct property inspections, condition surveys and site assessments Support refurbishment, improvement and capital works projects Coordinate external contractors and oversee project delivery across the region Act as a trusted property partner to operational and regional leadership teams Support occupancy improvement and void room turnaround initiatives Assist with landlord & tenant matters, lease queries and property-related issues Maintain accurate property records, reporting and project documentation Support budgeting, cost control and contractor performance management Provide practical property advice and support to stakeholders across the business Travel extensively across the South West to support operational sites About You We are keen to speak with commercially minded property professionals who enjoy working autonomously within a fast-paced, multi-site environment. Backgrounds considered include: Property Management Estates Management Facilities Management Building Surveying Healthcare Property Supported Living or Care Environments You will ideally have: Multi-site property management or estates experience Experience delivering refurbishment or property improvement projects Strong stakeholder management and communication skills Experience coordinating contractors and managing external suppliers The ability to manage competing priorities across a regional portfolio Experience conducting site inspections, audits or property surveys A proactive and solutions-focused approach Full UK driving licence and willingness to travel extensively Healthcare or regulated environment experience would be highly advantageous, although not essential. What s on Offer Salary up to £50,000 £3,600 Car Allowance Hybrid and autonomous working environment Long-term progression and development opportunities Supportive and collaborative leadership team, Varied and interesting property portfolio Location Ideally based along the M5 corridor, including Taunton, Somerset or Dorset, to support ease of travel across the South West region. Interested? If you re looking for an opportunity to combine property expertise, project delivery and operational influence within a growing organisation, we d love to hear from you. Apply now or contact us for a confidential discussion to find out more.
A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)
Jun 13, 2026
Full time
A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)
Marketing & Development Manager Woking Theatres & Cinema Reports to: Head of Sales, Marketing & Development, WT&C Responsible for: Marketing & Communications team Reporting to the Head of Sales, Marketing & Development, you will play a key role in driving ticket sales, revenue and audience growth for Woking Theatre, Rhoda McGaw Theatre and Nova Cinema. You will: Plan and deliver marketing campaigns that grow audiences and revenue, working collaboratively across the venue and with ATG's central teams. Bridge day to day operational delivery with the strategic aims of venue leadership. Act as the primary contact for producers and marketing agencies, leading campaign development and identifying sales opportunities to increase occupancy and revenue. Build and nurture relationships with businesses and individuals to grow income from corporate partnerships and sponsorship. One of the most diverse venues in the ATG portfolio, WT&C is a 1,300 seat Theatre which hosts world class entertainment, the Rhoda McGaw a 230 seat Theatre that provides a home for communities from across the region and the highly acclaimed Italia Conti and a 950 seat 7 screen Cinema that shows all of the latest blockbusters. It is a very exciting time to join WT&C as we reach the final stages of a re-brand and major capital programme. The Venue has never looked better and your role in welcoming audiences and Producers will be key. Marketing Campaigns Work closely with venue and central colleagues to deliver effective, insight driven marketing campaigns aligned with communications plans. Act as the primary day to day contact for Producers and agency partners, cultivating strong, effective relationships. Manage the day to day relationship with media partners and third party suppliers, ensuring excellent long term partnerships and strong return on investment. Create or adapt marketing assets for shows and venue initiatives, ensuring timely delivery across all channels. Manage agencies in asset creation and proactively share assets with other ATG venues. Maintain accuracy and brand consistency across all marketing, advocating for the show and venue brand at all times. Deliver agreed sales and audience targets, managing campaign budgets and reporting. Ensure accurate and timely set up for priority and public booking periods and associated activity. Deliver marketing campaigns that support ATG's membership scheme, corporate partnerships, sponsorship commitments, venue F&B targets and other ATG initiatives. Continuously challenge and evolve campaigns to improve efficiency and effectiveness. Audience & Sales Development Collaborate with Revenue Management to evaluate sales performance and implement tactics that improve occupancy and average ticket price. Work with ATG's Data & CRM teams to identify underrepresented audience groups and develop strategies to reach them. Partner with Central Marketing & Data teams to test initiatives that grow audiences and sales. Brief outbound group sales campaigns to the Contact Centre and collaborate to ensure successful delivery. Define an on sale calendar that maximises impact and aligns with ATG's central processes. Where relevant, support the maximisation of tourism sales opportunities. Identify and pursue opportunities to increase revenue through sponsorship, corporate partnerships and business engagement. Corporate Development & Sponsorship Develop a suite of sponsorship opportunities across the venue, creating compelling marketing materials to promote them. Build and nurture relationships with local businesses, organisations and individuals to grow income from corporate partnerships and sponsorship. Work to agreed corporate and sponsorship targets, maximising additional revenue streams for the venue. Reporting & Evaluation Adhere to ATG briefing, reporting and evaluation processes to ensure consistent ways of working across the company. Deliver robust campaign evaluations that demonstrate effectiveness and capture learnings for future activity. Produce clear sales analysis, reporting and campaign evaluations to inform future activity. Manage campaign budget tracking, ensuring efficiency and value for money in all marketing activity. Management & Collaboration Line manage, develop and motivate staff in line with ATG values. Work closely with the Venue Communications Manager to deliver coherent, synergistic campaigns. Actively contribute to the ATG marketing community, including seminars, cross venue initiatives and centrally led strategies (e.g., Data/CRM). Collaborate proactively with ATG's Account Directors/Managers and other central teams. Maintain strong relationships with other venues for shared tours and cross promotional activity. Undertake any other duties reasonably required. Key Skills, Attributes & Experience A collaborative team player with strong interpersonal skills and the ability to manage producer relationships effectively. Highly numerate and analytical, with confidence working with sales data, audience insights and budgets. Significant experience project managing creative campaigns from concept to evaluation. Skilled at managing relationships with creative teams, navigating differing viewpoints with diplomacy. Excellent written and verbal communication. A creative problem solver and confident decision maker. Comfortable working in a fast paced environment and managing multiple projects simultaneously. Proactive, flexible and able to prioritise effectively. Experience working with partners and suppliers to tight deadlines. Enthusiasm for theatre, cinema and the work of ATG. Exceptional attention to detail. Ability to deputise for the Head of Sales, Marketing & Development when required. About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility Pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Jun 13, 2026
Full time
Marketing & Development Manager Woking Theatres & Cinema Reports to: Head of Sales, Marketing & Development, WT&C Responsible for: Marketing & Communications team Reporting to the Head of Sales, Marketing & Development, you will play a key role in driving ticket sales, revenue and audience growth for Woking Theatre, Rhoda McGaw Theatre and Nova Cinema. You will: Plan and deliver marketing campaigns that grow audiences and revenue, working collaboratively across the venue and with ATG's central teams. Bridge day to day operational delivery with the strategic aims of venue leadership. Act as the primary contact for producers and marketing agencies, leading campaign development and identifying sales opportunities to increase occupancy and revenue. Build and nurture relationships with businesses and individuals to grow income from corporate partnerships and sponsorship. One of the most diverse venues in the ATG portfolio, WT&C is a 1,300 seat Theatre which hosts world class entertainment, the Rhoda McGaw a 230 seat Theatre that provides a home for communities from across the region and the highly acclaimed Italia Conti and a 950 seat 7 screen Cinema that shows all of the latest blockbusters. It is a very exciting time to join WT&C as we reach the final stages of a re-brand and major capital programme. The Venue has never looked better and your role in welcoming audiences and Producers will be key. Marketing Campaigns Work closely with venue and central colleagues to deliver effective, insight driven marketing campaigns aligned with communications plans. Act as the primary day to day contact for Producers and agency partners, cultivating strong, effective relationships. Manage the day to day relationship with media partners and third party suppliers, ensuring excellent long term partnerships and strong return on investment. Create or adapt marketing assets for shows and venue initiatives, ensuring timely delivery across all channels. Manage agencies in asset creation and proactively share assets with other ATG venues. Maintain accuracy and brand consistency across all marketing, advocating for the show and venue brand at all times. Deliver agreed sales and audience targets, managing campaign budgets and reporting. Ensure accurate and timely set up for priority and public booking periods and associated activity. Deliver marketing campaigns that support ATG's membership scheme, corporate partnerships, sponsorship commitments, venue F&B targets and other ATG initiatives. Continuously challenge and evolve campaigns to improve efficiency and effectiveness. Audience & Sales Development Collaborate with Revenue Management to evaluate sales performance and implement tactics that improve occupancy and average ticket price. Work with ATG's Data & CRM teams to identify underrepresented audience groups and develop strategies to reach them. Partner with Central Marketing & Data teams to test initiatives that grow audiences and sales. Brief outbound group sales campaigns to the Contact Centre and collaborate to ensure successful delivery. Define an on sale calendar that maximises impact and aligns with ATG's central processes. Where relevant, support the maximisation of tourism sales opportunities. Identify and pursue opportunities to increase revenue through sponsorship, corporate partnerships and business engagement. Corporate Development & Sponsorship Develop a suite of sponsorship opportunities across the venue, creating compelling marketing materials to promote them. Build and nurture relationships with local businesses, organisations and individuals to grow income from corporate partnerships and sponsorship. Work to agreed corporate and sponsorship targets, maximising additional revenue streams for the venue. Reporting & Evaluation Adhere to ATG briefing, reporting and evaluation processes to ensure consistent ways of working across the company. Deliver robust campaign evaluations that demonstrate effectiveness and capture learnings for future activity. Produce clear sales analysis, reporting and campaign evaluations to inform future activity. Manage campaign budget tracking, ensuring efficiency and value for money in all marketing activity. Management & Collaboration Line manage, develop and motivate staff in line with ATG values. Work closely with the Venue Communications Manager to deliver coherent, synergistic campaigns. Actively contribute to the ATG marketing community, including seminars, cross venue initiatives and centrally led strategies (e.g., Data/CRM). Collaborate proactively with ATG's Account Directors/Managers and other central teams. Maintain strong relationships with other venues for shared tours and cross promotional activity. Undertake any other duties reasonably required. Key Skills, Attributes & Experience A collaborative team player with strong interpersonal skills and the ability to manage producer relationships effectively. Highly numerate and analytical, with confidence working with sales data, audience insights and budgets. Significant experience project managing creative campaigns from concept to evaluation. Skilled at managing relationships with creative teams, navigating differing viewpoints with diplomacy. Excellent written and verbal communication. A creative problem solver and confident decision maker. Comfortable working in a fast paced environment and managing multiple projects simultaneously. Proactive, flexible and able to prioritise effectively. Experience working with partners and suppliers to tight deadlines. Enthusiasm for theatre, cinema and the work of ATG. Exceptional attention to detail. Ability to deputise for the Head of Sales, Marketing & Development when required. About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility Pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Hybrid - Property Manager - Suffolk County Council Salary : 185 Per Day Hours: Full-Time 37 Hours Working Schedule : Monday to Friday - Flexible Contract Length : 6 Month On-Going Location : Ipswich, IP1 2BX Job Purpose To lead and manage the Property Department for Suffolk Fire and Rescue Service, ensuring the effective maintenance, development, and strategic management of the Service's property portfolio. The post holder will contribute to the annual planning and delivery of Fire and Rescue Service objectives on behalf of the Fire Authority and Senior Leadership Team, ensuring compliance with the National Framework, Fire and Rescue Services Act, NFCC guidance, sustainability objectives, and local priorities. The role is responsible for leading the Property workstream, overseeing planned and reactive maintenance programmes, managing property-related contracts and partnerships, and ensuring the provision of a safe, compliant, sustainable, and high-quality estate across all operational and non-operational sites. Key Responsibilities Strategic Property Management Develop, implement, and monitor the Property Group Plan to support the preventative maintenance, improvement, and development of the Service's property portfolio. Maintain and continuously review the Service's estate strategy, ensuring alignment with operational requirements, legislative obligations, and environmental objectives. Develop and maintain a comprehensive property asset register, identifying property condition, compliance requirements, and future investment needs. Support the delivery of decarbonisation initiatives and environmental sustainability projects across the estate. Estates and Facilities Management Lead the management of all planned preventative maintenance programmes and reactive maintenance works across the property portfolio. Act as the primary point of contact for property-related matters involving PFI providers, Vertas, Corporate Property Services, third-party contractors, tenants, and shared-site partners. Ensure all properties are maintained to a high standard, supporting operational readiness and business continuity. Oversee landlord and tenant matters, including lease management, tenant liaison, and service charge recovery where appropriate. Financial Management Manage property-related budgets and expenditure, ensuring effective financial planning and value for money. Prepare business cases and funding proposals for property investment, maintenance, and capital projects. Monitor and manage utility costs, business rates, service charges, and other estate-related expenditure. Maximise revenue opportunities through effective management of tenants and shared occupancy arrangements. Authorise expenditure and monitor contractor performance against agreed budgets and service levels. Compliance, Health & Safety and Risk Management Ensure full compliance with all relevant property, health and safety, fire safety, environmental, and statutory regulations. Monitor and manage compliance programmes relating to asbestos, legionella, electrical safety, gas safety, building safety, and other statutory requirements. Identify, assess, and manage property-related risks and implement mitigation measures where required. Support legal, insurance, and property dispute matters in collaboration with relevant specialist teams. Leadership and Partnership Working Lead, motivate, and develop the Property Team, ensuring a high-performing and resilient service. Build and maintain effective relationships with internal departments, local authorities, contractors, consultants, and external partners. Work collaboratively with senior managers to ensure coordinated service delivery across all workstreams. Represent the Service at internal and external meetings, forums, and partnership groups as required. Promote and embed the Service's values, ethical standards, and commitment to continuous improvement. Performance and Service Improvement Ensure management information systems provide accurate and timely property performance data to support strategic decision-making. Monitor service performance, identify opportunities for improvement, and implement change initiatives where appropriate. Develop and maintain policies, procedures, and governance arrangements relating to property management. Ensure all property services operate in accordance with best practice, legislation, and organisational objectives. Essential Knowledge and Experience Significant experience managing a diverse property portfolio, estates function, or facilities management service. Experience developing and delivering planned preventative maintenance programmes and managing reactive maintenance services. Strong understanding of property compliance, health and safety legislation, and statutory building requirements. Experience managing contractors, suppliers, service level agreements, and property-related contracts. Proven experience managing budgets, financial planning, and resource allocation. Experience leading and developing teams within a property, estates, or facilities management environment. Strong stakeholder management skills with experience working across multiple organisations and departments. Experience producing strategic plans, business cases, reports, and performance information. Desirable Knowledge and Experience Experience within the public sector, emergency services, local government, or blue-light services. Knowledge of PFI contracts and property partnership arrangements. Experience supporting decarbonisation, sustainability, and environmental improvement programmes. Understanding of landlord and tenant legislation. Experience managing capital works programmes and estate improvement projects. Qualifications Degree or equivalent professional qualification in Property Management, Estates Management, Building Surveying, Facilities Management, or a related discipline. Membership of a relevant professional body such as RICS, IWFM, CIOB, or equivalent is desirable. Key Competencies Strategic Leadership Commercial Awareness Financial Management Stakeholder Engagement Property and Estates Management Contract Management Health and Safety Compliance Problem Solving and Decision Making Performance Management Change Management Communication and Influencing Skills Continuous Improvement
Jun 13, 2026
Full time
Hybrid - Property Manager - Suffolk County Council Salary : 185 Per Day Hours: Full-Time 37 Hours Working Schedule : Monday to Friday - Flexible Contract Length : 6 Month On-Going Location : Ipswich, IP1 2BX Job Purpose To lead and manage the Property Department for Suffolk Fire and Rescue Service, ensuring the effective maintenance, development, and strategic management of the Service's property portfolio. The post holder will contribute to the annual planning and delivery of Fire and Rescue Service objectives on behalf of the Fire Authority and Senior Leadership Team, ensuring compliance with the National Framework, Fire and Rescue Services Act, NFCC guidance, sustainability objectives, and local priorities. The role is responsible for leading the Property workstream, overseeing planned and reactive maintenance programmes, managing property-related contracts and partnerships, and ensuring the provision of a safe, compliant, sustainable, and high-quality estate across all operational and non-operational sites. Key Responsibilities Strategic Property Management Develop, implement, and monitor the Property Group Plan to support the preventative maintenance, improvement, and development of the Service's property portfolio. Maintain and continuously review the Service's estate strategy, ensuring alignment with operational requirements, legislative obligations, and environmental objectives. Develop and maintain a comprehensive property asset register, identifying property condition, compliance requirements, and future investment needs. Support the delivery of decarbonisation initiatives and environmental sustainability projects across the estate. Estates and Facilities Management Lead the management of all planned preventative maintenance programmes and reactive maintenance works across the property portfolio. Act as the primary point of contact for property-related matters involving PFI providers, Vertas, Corporate Property Services, third-party contractors, tenants, and shared-site partners. Ensure all properties are maintained to a high standard, supporting operational readiness and business continuity. Oversee landlord and tenant matters, including lease management, tenant liaison, and service charge recovery where appropriate. Financial Management Manage property-related budgets and expenditure, ensuring effective financial planning and value for money. Prepare business cases and funding proposals for property investment, maintenance, and capital projects. Monitor and manage utility costs, business rates, service charges, and other estate-related expenditure. Maximise revenue opportunities through effective management of tenants and shared occupancy arrangements. Authorise expenditure and monitor contractor performance against agreed budgets and service levels. Compliance, Health & Safety and Risk Management Ensure full compliance with all relevant property, health and safety, fire safety, environmental, and statutory regulations. Monitor and manage compliance programmes relating to asbestos, legionella, electrical safety, gas safety, building safety, and other statutory requirements. Identify, assess, and manage property-related risks and implement mitigation measures where required. Support legal, insurance, and property dispute matters in collaboration with relevant specialist teams. Leadership and Partnership Working Lead, motivate, and develop the Property Team, ensuring a high-performing and resilient service. Build and maintain effective relationships with internal departments, local authorities, contractors, consultants, and external partners. Work collaboratively with senior managers to ensure coordinated service delivery across all workstreams. Represent the Service at internal and external meetings, forums, and partnership groups as required. Promote and embed the Service's values, ethical standards, and commitment to continuous improvement. Performance and Service Improvement Ensure management information systems provide accurate and timely property performance data to support strategic decision-making. Monitor service performance, identify opportunities for improvement, and implement change initiatives where appropriate. Develop and maintain policies, procedures, and governance arrangements relating to property management. Ensure all property services operate in accordance with best practice, legislation, and organisational objectives. Essential Knowledge and Experience Significant experience managing a diverse property portfolio, estates function, or facilities management service. Experience developing and delivering planned preventative maintenance programmes and managing reactive maintenance services. Strong understanding of property compliance, health and safety legislation, and statutory building requirements. Experience managing contractors, suppliers, service level agreements, and property-related contracts. Proven experience managing budgets, financial planning, and resource allocation. Experience leading and developing teams within a property, estates, or facilities management environment. Strong stakeholder management skills with experience working across multiple organisations and departments. Experience producing strategic plans, business cases, reports, and performance information. Desirable Knowledge and Experience Experience within the public sector, emergency services, local government, or blue-light services. Knowledge of PFI contracts and property partnership arrangements. Experience supporting decarbonisation, sustainability, and environmental improvement programmes. Understanding of landlord and tenant legislation. Experience managing capital works programmes and estate improvement projects. Qualifications Degree or equivalent professional qualification in Property Management, Estates Management, Building Surveying, Facilities Management, or a related discipline. Membership of a relevant professional body such as RICS, IWFM, CIOB, or equivalent is desirable. Key Competencies Strategic Leadership Commercial Awareness Financial Management Stakeholder Engagement Property and Estates Management Contract Management Health and Safety Compliance Problem Solving and Decision Making Performance Management Change Management Communication and Influencing Skills Continuous Improvement
Role: Reporting directly to the Regional Head of SHE managing all environmental aspects that will affect the Business. You will be part of a network of environmental professionals providing specialist environmental and sustainability advice to support pre-construction and construction teams with the development of large, world-class multi-utility and infrastructure projects. Responsibilities & Duties: You will ensure that environmental risks are identified early, and solutions integrated seamlessly into the project design and its construction. We also want to ensure that our customers benefit fully by deploying long-term sustainable solutions, considering development lifecycle, occupancy, and climate resilience within our award-winning projects. You'll require demonstrable experience working as an Environmental Manager or similar role and a degree within an Environmental discipline is preferred. You must be an IEMA Practitioner or hold a relevant level of membership from a professional body. You'll also have previous experience of developing documents and procedures that are consistent with ISO 14001 and have a good working knowledge of environmental management systems. Knowledge & Experience: Good technical and industry knowledge of environmental services with experience including ground works, remediation, waste management, pollution control and general construction operations. Clean full UK Driving Licence Demonstrated Leadership experience Fully computer literate with working knowledge of Word, Excel and must be able to prepare and present reports using such applications. Understanding and knowledge of health and safety at work; promote compliant and best practice in line with relative legislation. Possessing IOSH or NEBOSH qualifications would be advantageous. Ability to communicate effectively both verbally and written, with internal and external clients at all levels. Demonstrate keen commercial awareness and develop new business with clients at any opportunity Qualifications: Environmental Degree Please contact Steve Lee on Email:steve:(url removed) or Mobile: (phone number removed) for a confidential discussion.
Jun 13, 2026
Full time
Role: Reporting directly to the Regional Head of SHE managing all environmental aspects that will affect the Business. You will be part of a network of environmental professionals providing specialist environmental and sustainability advice to support pre-construction and construction teams with the development of large, world-class multi-utility and infrastructure projects. Responsibilities & Duties: You will ensure that environmental risks are identified early, and solutions integrated seamlessly into the project design and its construction. We also want to ensure that our customers benefit fully by deploying long-term sustainable solutions, considering development lifecycle, occupancy, and climate resilience within our award-winning projects. You'll require demonstrable experience working as an Environmental Manager or similar role and a degree within an Environmental discipline is preferred. You must be an IEMA Practitioner or hold a relevant level of membership from a professional body. You'll also have previous experience of developing documents and procedures that are consistent with ISO 14001 and have a good working knowledge of environmental management systems. Knowledge & Experience: Good technical and industry knowledge of environmental services with experience including ground works, remediation, waste management, pollution control and general construction operations. Clean full UK Driving Licence Demonstrated Leadership experience Fully computer literate with working knowledge of Word, Excel and must be able to prepare and present reports using such applications. Understanding and knowledge of health and safety at work; promote compliant and best practice in line with relative legislation. Possessing IOSH or NEBOSH qualifications would be advantageous. Ability to communicate effectively both verbally and written, with internal and external clients at all levels. Demonstrate keen commercial awareness and develop new business with clients at any opportunity Qualifications: Environmental Degree Please contact Steve Lee on Email:steve:(url removed) or Mobile: (phone number removed) for a confidential discussion.
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life. The Role You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions process Building strong relationships within the local community and healthcare sector Coordinating events, PR activity and social media presence Driving occupancy and private funding growth Supporting seamless move-ins and excellent customer journeys Developing local marketing initiatives and outreach campaigns Monitoring competitor activity and market trends This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development. What We're Looking For We're looking for a motivated individual with: Previous sales, marketing or business development experience within the care sector Strong communication and relationship-building skills A customer-first mindset with excellent organisational ability Confidence using social media and community engagement to build awareness The ability to work independently while motivating others A proactive, professional and compassionate approach Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be on fully on-site. You must have a valid UK drivers license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call!
Jun 12, 2026
Full time
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life. The Role You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions process Building strong relationships within the local community and healthcare sector Coordinating events, PR activity and social media presence Driving occupancy and private funding growth Supporting seamless move-ins and excellent customer journeys Developing local marketing initiatives and outreach campaigns Monitoring competitor activity and market trends This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development. What We're Looking For We're looking for a motivated individual with: Previous sales, marketing or business development experience within the care sector Strong communication and relationship-building skills A customer-first mindset with excellent organisational ability Confidence using social media and community engagement to build awareness The ability to work independently while motivating others A proactive, professional and compassionate approach Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be on fully on-site. You must have a valid UK drivers license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call!
Senior Property Manager - Residential Estate Agent - Belfast Hays is proudly working with one of Northern Ireland's leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team. Your new roleAs a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery. Key responsibilities will include: Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner. Conducting regular property inspections and ensuring any issues are promptly addressed Managing tenant onboarding, including referencing, lease agreements, and move-ins Overseeing rent collection, arrears management, and deposit handling in line with company procedures. Handling tenant queries, complaints, and disputes in a professional and efficient manner Proactively managing lease renewals to maximise occupancy and revenue Preparing and issuing client reports Ensuring all health & safety and compliance requirements are met, including certifications Maintaining accurate property and tenancy records Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale) Assisting the Department Head with the day-to-day running of the department Coaching and developing junior team members Contributing to overall departmental targets and maintaining strong client relationships What you'll need to succeed 3-5 years' experience in a residential property management role Strong knowledge of residential tenancy legislation (advantageous) Excellent communication and interpersonal skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Working knowledge of Microsoft Office Full UK driving licence What you'll get in return Competitive salary and benefits package Opportunity to join a well-established and highly regarded local agency Career progression within a growing business Supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Full time
Senior Property Manager - Residential Estate Agent - Belfast Hays is proudly working with one of Northern Ireland's leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team. Your new roleAs a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery. Key responsibilities will include: Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner. Conducting regular property inspections and ensuring any issues are promptly addressed Managing tenant onboarding, including referencing, lease agreements, and move-ins Overseeing rent collection, arrears management, and deposit handling in line with company procedures. Handling tenant queries, complaints, and disputes in a professional and efficient manner Proactively managing lease renewals to maximise occupancy and revenue Preparing and issuing client reports Ensuring all health & safety and compliance requirements are met, including certifications Maintaining accurate property and tenancy records Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale) Assisting the Department Head with the day-to-day running of the department Coaching and developing junior team members Contributing to overall departmental targets and maintaining strong client relationships What you'll need to succeed 3-5 years' experience in a residential property management role Strong knowledge of residential tenancy legislation (advantageous) Excellent communication and interpersonal skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Working knowledge of Microsoft Office Full UK driving licence What you'll get in return Competitive salary and benefits package Opportunity to join a well-established and highly regarded local agency Career progression within a growing business Supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
