108 jobs found

Job Title: Ecommerce Manager Location: Greater London Salary: 40,000 - 50,000 Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG. What's in it for you? Working within forward thinking gaming company Supporting culture Development opportunities Brilliant break out area with gaming consoles and fully stocked bar Ecommerce Manager Responsibilities: eCommerce Platform & Marketplace Management Digital Analytics & Performance Tracking Team Leadership & Training Technical & Systems Management Channel Coordination & Cross-Functional Collaboration Ecommerce Manager will have / be: B2C experience within Tech FMCG Experience managing third party marketing Proactive Adaptable Experience working across Europe & US markets ideally but not mandatory

Are you ready to take full ownership of a high-performing website? Do you have experience driving traffic, improving conversion rates, and optimising user journeys? Are you confident using data, testing, and SEO to improve digital performance? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently working with a growing and well-established organisation who are looking for a Website Manager to join their marketing team. Key Responsibilities: Take ownership of the day-to-day management and performance of company websites and digital platforms Continuously enhance website usability, functionality, and user experience to maximise engagement and conversions Plan and implement improvements based on user behaviour insights, testing tools, and performance data Oversee the creation and optimisation of website content, including landing pages, blogs, and campaign materials Work closely with internal teams and external partners to deliver updates, enhancements, and site developments Drive SEO performance across technical, on-page, and structural elements to increase organic visibility Monitor website analytics and key metrics, using insights to inform ongoing optimisation and strategic decisions Implement a test-and-learn approach, running experiments and analysing results to improve outcomes Support the development and evolution of digital platforms, including contributing to future enhancements or redevelopment projects Ensure all digital activity aligns with wider marketing objectives and contributes to lead generation The successful candidate will: Have experience in a website management or digital marketing role, ideally within a commercially focused environment Be confident using CMS platforms such as WordPress, alongside tools like Google Analytics, Search Console, or Tag Manager Have a strong understanding of SEO best practices and how to improve website ranking and visibility Possess good copywriting skills and experience creating customer-focused digital content Be comfortable working with data, interpreting performance metrics, and making evidence-based decisions Have experience of testing methodologies and continuous optimisation approaches Be highly organised, detail-oriented, and able to manage multiple priorities effectively Demonstrate strong communication skills and the ability to collaborate across teams Be proactive, curious, and comfortable working in a fast-paced environment In return you will receive: A salary paying circa 50K depending on experience + hybrid/flexible working options (depending on business needs) + benefits package + the opportunity to take full ownership of a key digital channel within a growing organisation If you are keen to know more about this fantastic opportunity as a Website Manager, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading.

About the role This role supports the delivery of The Passage s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. Work within agreed budgets, monitoring spend and performance and escalating issues as needed. Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. Supporter Journeys and Digital Engagement Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. Identify areas for improvement within existing journeys and support the implementation of agreed changes. Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. Email Marketing and Supporter Development Support the planning, creation and scheduling of email campaigns and automated supporter journeys. Use segmentation and basic personalisation to improve relevance and engagement. Assist with testing subject lines, content and timing to support continuous improvement. Insight, Analysis and Reporting Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. Monitor and collate performance data from digital platforms, analytics tools and CRM reports. Produce regular performance summaries and contribute insights to inform future activity. Support a test and learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Collaboration and Role Development Support the delivery of coordinated digital activity that balances awareness raising, acquisition, and supporter retention objectives. Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. Contribute to the development of processes, templates and ways of working as the digital function grows. Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. General responsibilities Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. To attend internal and external meetings, training events and briefings as required. To participate in regular supervision and annual appraisals, identifying job related development and training needs. To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. To promote and uphold The Passage s commitment to equality, diversity and inclusion. To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. To support at in-person fundraising events, as and when required. Undertake any other duties that may be required which are commensurate with the role. Experience The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance . E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not for profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Are you passionate about building customer journeys that drive measurable business growth? Our client, a global fintech business is seeking a Performance Marketing Specialist to join a high-performing growth marketing team responsible for driving customer engagement, retention, and revenue across key European markets. This is a 12 month contract (with potential for extension) working on a hybrid basis (or remote basis if further afield) owning end-to-end lifecycle programs, shaping customer experiences at scale, and influencing the future of rewards, loyalty, and growth initiatives within a globally recognised fintech business. What You'll Be Doing Develop evergreen always on CRM campaigns that drive business outcomes Manage audience segmentation and targeting to optimize campaign performance Collaborate with leadership, finance, and analytics teams to align strategies and reporting Oversee the delivery of seamless end to end experiences across channels (app, email, web, onsite) Embed relevant content across customer lifecycle stages to address key needs Driving growth in EU markets across the full lifecycle (Performance Marketing function) Build out e2e journeys that encompass comprehension, triggers, incentives, referrals Exposure to next best action roadmap and execution/optimization Build out more programs that enhance the Rewards/Loyalty program About you: CRM/ Performance Marketing Experience on Owned & Operated channels (Paid media would be highly desirable) Analytical with comfort producing analytics Experience using Adobe for customer journeys and Looker via Google Test & Learn Mindset You will have strong Fin Tech experience Experience with business reporting would be highly desirable Experience with setting up experiments (test/ control), ideal but not essential Why This Opportunity? You will be part of a fantastic high performing team, owning growth initiatives across multiple European markets. You will build sophisticated lifecycle journeys that directly impact customer growth and retention and you will get to collaborate with talented marketers, product teams, analysts, and business leaders If you're passionate about growth, customer lifecycle strategy, experimentation, and using data to create exceptional customer experiences, we'd love to hear from you.

HR Systems Manager required to take ownership of an established Workday environment within a global organisation in Edinburgh, helping to shape the future of HR technology and driving greater value, efficiency and automation across the business. The Opportunity This is an opportunity to lead the next phase of a mature Workday journey within a large SaaS organisation where HR technology plays a critical role in supporting employees, managers and the wider business. Having successfully implemented Workday, the platform is now firmly embedded across the organisation. The foundations are in place, adoption is strong, and the business is seeing the benefits, however there is a clear opportunity to unlock even more value from the platform through optimisation, automation and better utilisation of existing and emerging capabilities. As the recognised Workday lead across the organisation, you'll take ownership of the platform roadmap, helping to shape how it evolves in line with business priorities. Working closely with stakeholders across HR, Technology and the wider business, you'll identify opportunities to streamline processes, improve user experience and ensure the organisation continues to maximise the return on its Workday investment. This role offers an interesting balance of strategic ownership and operational leadership. You'll be looking ahead at future functionality, evaluating opportunities for improvement and influencing long-term direction, while also ensuring the platform remains effective, reliable and aligned with day-to-day business needs. Leading a small team and working alongside specialist external partners, you'll play a key role in connecting people, processes and technology to deliver meaningful business outcomes. The Company Our client is a global technology-led organisation operating at scale, delivering data-driven products and platforms to a diverse international customer base. The organisation has a collaborative, forward-thinking culture and are recognised for their strong focus on product innovation, advanced analytics and continuous investment in digital capabilities. Technology is central to how the organisation operates, and there is a well-established engineering and product culture that values quality, scalability and continuous improvement. Teams work with modern tooling and cloud-based architectures and have a strong emphasis on building and evolving platforms. This role sits within the HR function that is well respected across the wider business. The team is known for being collaborative, pragmatic and delivery-focused, with strong relationships across key functions. There is a genuine openness to ideas and a shared commitment to using digital platforms more effectively to drive efficiency, improve processes and enhance the employee experience. Why this role? Own the roadmap and future direction of a globally deployed Workday environment. Drive automation and process improvement initiatives that create measurable business value. Become the key Workday stakeholder across HR, Technology and the wider organisation. Help unlock underutilised functionality and maximise the return on an established platform investment. Work closely with senior stakeholders and influence decisions that impact employees globally. Lead a capable and collaborative team while partnering with trusted external vendors and support providers. Play a key role in shaping the future of HR technology within a complex international business. Who you are An experienced HR Systems, HRIS or HR Technology leader with strong Workday expertise. Proven in owning platform roadmaps and driving continuous improvement within enterprise environments. Experienced in identifying opportunities to simplify processes, increase automation and improve user experience. Comfortable operating across both HR and Technology functions, building strong relationships with a wide range of stakeholders. Skilled in managing third-party vendors and support partners to deliver successful outcomes. Able to balance strategic thinking with practical delivery in a fast-moving environment. A strong communicator who can translate technical capabilities into clear business benefits. The Offer The salary is circa 80k, with a great bonus and benefits package. The role offers flexible hybrid working, (typically 2 days per week) in a modern Edinburgh city office, close to public transport. This is a unique opportunity to take ownership of a business-critical platform, influence senior stakeholders and help drive the next phase of HR digital transformation If this sounds interesting, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Data Engineer SQL London Location London, Hybrid, 3 days in the office each week (Monday, Tuesday and Wednesday) Salary 45,000 to 50,000 dependent on experience Ref J13133 We are looking for a Data Engineer to join an AI-first SaaS business developing next-generation analytics and decision intelligence products. Working alongside Product Managers, AI Engineers and Analysts, you will help build the data platforms, pipelines and models that power production AI solutions used by organisations across multiple sectors. What You'll Be Doing Building and maintaining data pipelines using SQL and Python Developing data models for analytics and AI applications Working with cloud platforms including Azure, AWS or GCP Supporting CI/CD processes and automated deployments Implementing data quality, monitoring and validation processes Collaborating with Product, Engineering and AI teams on new product development What We're Looking For Commercial Data Engineering experience Strong SQL skills Python experience Exposure to Azure, AWS or GCP Understanding of data modelling and data warehousing principles Experience working with Git and CI/CD processes Strong communication skills and a collaborative mindset Nice to Have SaaS or product development experience Exposure to AI or machine learning environments Experience with Databricks, Fabric or modern cloud data platforms The Opportunity Work on AI-powered products rather than internal reporting Join a collaborative product engineering team Exposure to modern cloud and AI technologies Opportunity to influence products used by real customers Excellent environment for learning and development For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)

Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.

Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls, Knowledge of Cisco Stealth watch and related Cisco security products, Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £48,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.

Senior Project Manager (Enterprise SaaS / Analytics) UK Remote (with occasional office and client travel) 75,000 to 95,000 per annum + Private Healthcare + Pension + L&D Budget Are you a senior, outcome-driven Project Manager looking to take full ownership of complex enterprise SaaS implementations while operating as a trusted commercial and technical partner to customers? This is a senior-level delivery role within a growing Professional Services function, focused on leading high-profile enterprise implementations of a real-time customer data and analytics platform. You will manage delivery end-to-end, owning customer outcomes, commercial performance, and stakeholder relationships rather than simply coordinating timelines. Working closely with consultants, solution architects, and Sales, you will lead multiple concurrent enterprise projects, engage confidently in technical discussions, and ensure predictable, high-quality delivery in regulated environments. This role suits a PM who combines strong governance with genuine technical fluency across analytics, data, and web technologies. You will join a business investing heavily in modern delivery frameworks, AI-enabled tooling, and capability development, offering genuine seniority, visibility, and long-term progression for the right individual. The Role: Lead end-to-end delivery of complex enterprise SaaS and analytics implementations Own project outcomes, commercial performance, and customer time-to-value Manage multiple concurrent enterprise projects and senior stakeholders Partner with Sales on scoping, delivery planning, and margin protection Lead technical discussions around integrations, data flows, and delivery risks Based remotely in the UK with occasional office and client travel The Person Proven Senior Project Manager with enterprise SaaS or analytics delivery experience Strong technical understanding of analytics platforms such as Adobe Analytics or GA4 Confident discussing web, data, and integration technologies with technical teams Commercially astute with experience managing scope, risk, and delivery economics Comfortable operating in regulated, enterprise client environments Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

The Paid Media Manager will oversee the planning, execution, and optimisation of paid digital campaigns across various platforms. This role requires expertise in digital advertising within Tech Client Details My client are a leading and established company operating within the technology and telecoms industry. They are known for their innovative products and commitment to delivering cutting-edge solutions to their customers. Description Paid Media Strategy & Management Own and manage paid media strategy across Google Ads and other relevant platforms (Bing Ads and emerging AI Ads) to drive traffic, conversions, and revenue growth for the D2C website. Plan, optimise, and scale campaigns across Search, Shopping, Performance Max, Demand Gen, and remarketing campaigns. Work closely with external paid media agencies to develop strategy, oversee campaign execution, ensure best practice implementation, and drive continuous performance improvement. Continuously test audiences, creatives, bidding strategies, landing pages, and campaign structures to improve efficiency and maximise ROAS. Manage and allocate paid media budgets effectively to achieve commercial targets and growth objectives. Monitor industry trends, platform updates, competitor activity, and developments in AI advertising to identify new opportunities and maintain a competitive advantage. Cross-Channel Collaboration Collaborate closely with SEO and Content to align paid and organic strategies, keyword insights, seasonal campaigns, and landing page optimisation Work alongisde Paid Social to support integrated campaign Share paid search insgihts, audenience trends, and performance data to support support wider content and search marketing initiatives Reporting and Performance Analysis: Track, analyse and report regularly on campaign performance, providing actionable insights and recommendations Use data and analytics Monitor key KPI including revenue, ROAS, CPA, conversion rate and customer acquisition performance Profile A successful Paid Media Manager should have: Proven experience in managing paid digital campaigns within the technology and telecoms industry. Strong analytical skills and proficiency in tools such as Google Analytics, Meta Ads, and ad platforms; Search, Shopping, Performance Max, and Demand Gen campaigns Interest in AI/LLM marketing and emerging digital advertising trends is highly desirable Ability to develop and implement data-driven strategies to meet campaign objectives. Excellent communication and collaboration skills for working with cross-functional teams. Knowledge of current trends and best practices in digital advertising and paid media. A results-oriented mindset with a focus on achieving measurable outcomes. Job Offer Opportunity to work within a leading company in the technology and telecoms sector. Permanent position based in Reading, offering stability and growth potential. Benefits package to be confirmed, with a focus on employee wellbeing. Collaborative work environment that values expertise and innovation. Onsite - Reading If you are passionate about digital advertising and want to make an impact as a Paid Media Manager in Reading, we encourage you to apply today!

HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)

ERSG is a leading recruitment agency in the renewable energy sector, an industry that is growing at pace. As a market leader it's an exciting time to join our rapidly expanding business and join a team full of hard working individuals with positive attitudes and an insatiable appetite for growth. We are seeking a strategic Marketing Manager to elevate our brand positioning and drive engagement with key decision-makers across global energy markets. This role blends strategic planning with hands-on execution, ensuring ERSG is recognized as the go-to partner for renewable energy talent. Key Responsibilities Develop and implement marketing strategies that position ERSG as a leader in renewable energy recruitment. Identify high-value client segments and create tailored messaging to engage decision-makers. Drive account-based marketing-style initiatives using personalized outreach, thought leadership, and targeted content. Create and distribute industry insights, guides, and trend reports to build credibility and attract new customer engagement. Leverage LinkedIn and other professional networks for direct engagement with decision-makers. Plan and execute integrated campaigns (digital, social media, email) aligned with sales objectives. Collaborate closely with sales teams to generate qualified leads and support business development. Conduct market research on renewable energy trends and competitor activity to inform strategy. Track KPIs such as engagement, lead generation, and brand awareness using reporting and analytics tools. Ensure brand consistency across all channels and materials. Prepare and submit entries for relevant industry awards to enhance ERSG's visibility and reputation. Lead and support CSR (Corporate Social Responsibility) and DEI (Diversity, Equity & Inclusion) initiatives, ensuring alignment with company values and market expectations. Creative & Design Expertise Ability to design visually compelling marketing collateral, presentations, and digital assets. Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator) or similar tools. Strong eye for branding, layout, and aesthetics to ensure all materials reflect ERSG's premium positioning. Experience creating engaging graphics and multimedia content for social media and campaigns. Requirements 5+ years in B2B marketing, ideally within recruitment or professional services. Proven experience in strategic marketing and campaign execution. Bachelor's Degree in Marketing, Business Administration, Communications, or related field Understanding of renewable energy markets or willingness to learn quickly. Excellent communication and stakeholder management skills. Creative, proactive, and results-driven mindset. Proficiency in Microsoft Office and social media platforms for marketing purposes. Experience with design tools and ability to produce high-quality marketing materials. About ersg Set up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

SC Cleared Salesforce Data Cloud Developer (360) - 6 months+ 600 - 700 per day - Remote/London As part of our continuous growth, we are seeking a Salesforce Data Cloud Developer to join our Salesforce Practice. This mid-level, client-facing role sits within our growing Data Cloud capability, working across enterprise engagements to design, build, and optimise Salesforce Data Cloud solutions that unlock the value of unified customer data. You will collaborate closely with architects, delivery managers, and client stakeholders to deliver measurable outcomes across industries including automotive, retail, financial services, and the public sector. Note you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. Role & responsibilities: Configure and build Data Cloud solutions for enterprise clients, including Data Streams, Data Model Object (DMO) mappings, transformations, and ingestion pipelines from Salesforce CRM and third-party platforms. Implement Identity Resolution rulesets to unify customer profiles across multiple data sources, defining match and reconciliation rules aligned to client requirements. Develop Calculated Insights and Segments using SOQL and Data Cloud SQL to surface derived metrics and KPIs, working with business stakeholders to translate requirements into segment logic aligned to marketing and operational use cases. Configure Data Cloud Activations to push unified profiles and segments to downstream platforms including Marketing Cloud, Sales Cloud, Service Cloud, and third-party tools. Support integration design between Data Cloud and other Salesforce clouds or external systems via MuleSoft, APIs, or native connectors, ensuring seamless data flow across platforms. Participate in client workshops and sprint ceremonies as a technical subject matter expert, producing clear documentation including solution designs, data flow diagrams, and configuration guides. Contribute to pre-sales and estimation activity as required by the practice, and support knowledge sharing and mentoring of junior team members. Your Skills & Experience: 3-5 years of hands-on Salesforce development experience , with at least 1 year focused on Salesforce Data Cloud, including proven experience with Data Streams, Unified Data Model, Identity Resolution, Segmentation, and Activations. Proficiency in SOQL and Data Cloud SQL , with experience writing queries to support Calculated Insights, segmentation logic, and data validation. Strong understanding of data modelling concepts , customer data platforms (CDPs), and data integration best practices within Salesforce Data Cloud and the broader Salesforce ecosystem. Experience integrating Data Cloud with Marketing Cloud, Sales Cloud, or third-party platforms using APIs, native connectors, or MuleSoft. Salesforce Data Cloud Consultant certification is required, or must be obtained within 6 months of joining. Salesforce Certified Administrator is also required. Excellent communication skills , with the ability to explain complex technical concepts to non-technical stakeholders and thrive in a fast-paced, client-facing consulting environment. Familiarity with Agile delivery methodologies , including Scrum or Kanban, with experience working within sprint-based delivery teams and contributing to ceremonies such as planning, retrospectives, and stand-ups. Desirable: Experience with additional Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud or Experience Cloud. Familiarity with MuleSoft, CRM Analytics (Tableau CRM), or Agentforce. Additional Salesforce certifications are desirable , including Salesforce Platform Developer I, Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud , and experience integrating with cloud-based data warehouses or data lakes (eg Snowflake, Databricks, BigQuery). Knowledge of data security and compliance best practices in cloud-based environments. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - (url removed) List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Location: Hybrid, Bradford or Peterborough Salary: £30,727 per annum Permanent, 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. Are you someone who sees the story behind every moment? Do you love creating content that connects with people in a genuine, meaningful way? Our client is looking for a Digital Communications Officer who's ready to get out into the community, capture authentic stories, and help take their digital presence to the next level. This is more than a desk-based role - it's about being out and about, meeting customers, sharing their experiences, and bringing their values to life through engaging, creative content. What you'll be doing Managing their day to day social media channels and website Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories Sharing real customer and organisational stories that reflect who they are and what they stand for Developing and delivering innovative social media strategies that grow engagement and reach Keeping their website dynamic, accessible, and informative for customers and stakeholders Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery Trying new formats, trends, and approaches to keep their content evolving Salary The spot salary for this post is £30,727 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you Proven experience managing organisational social media platforms Experience creating engaging digital content across multiple formats, including video and imagery Ability to create, edit and publish multimedia content using relevant tools and software Experience using Content Management Systems (CMS) to update and maintain website content Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences The successful applicant will be subject to pre employment checks, such as DBS and social media screening, before an offer is confirmed. Interviews We want your candidate experience to reflect who our client is - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you your experience, goals, and what you bring. Planned date: 6th or 7th July via Teams. Stage 2: A Place to Show Your Strengths You'll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a personality questionnaire in advance. Planned date: 17th July at their Bradford office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future They've got big ambitions and they're looking for people who want to grow with them. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here's what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they'll help you grow and succeed. This is more than a job it's a place where you can make an impact, feel valued, and be rewarded for what you do. We're Committed to Inclusion Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they'll make it happen. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. Our client does not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to the organisation and to your future, apply now. Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. REF-

Job Role: IPS Team Manager Location: Covering Ealing, Barnet, Brent, Hounslow, and Harrow (community-based) Salary: £43,471 per annum (Inclusive of London Weighting) Contract: Full-time, Permanent Role Overview Trigon Recruitment are seeking an experienced and motivated IPS Team Manager to lead and develop a high-performing Individual Placement and Support (IPS) service across West London. This is a key leadership role responsible for ensuring the delivery of a high-quality, fidelity-driven IPS service that supports individuals into meaningful, sustainable paid employment. You will provide day-to-day leadership to a team of Employment Specialists, embedding the IPS model and organisational values while maintaining strong relationships with employers, commissioners, and partner agencies. Covering multiple boroughs, this position requires flexibility, exceptional organisational skills, and a data-driven approach to performance management. Key Responsibilities Team Leadership & Staff Development Model Implementation: Embed the IPS model and ensure high-fidelity delivery across all service areas. Line Management: Provide comprehensive line management support, including regular supervision, 1:1s, appraisals, and performance reviews. Field Mentoring: Coach and develop staff through hands-on training, in-field support, and direct mentoring of employer engagement activities. Caseload Coverage: Carry a small caseload when required to cover operational gaps and provide vital in-work support to sustain employment outcomes. Performance, Data & Reporting Target Management: Monitor performance, outcomes, and KPIs across multiple boroughs to ensure all contractual targets are met. Data Analytics: Analyse and manage large, complex data sets across multiple geographical areas to inform service delivery and continuous improvement. Stakeholder Reporting: Produce high-quality written reports and professional presentations (including PowerPoint) for internal and external stakeholders. Partnership & Community Engagement Stakeholder Relations: Build and maintain effective, professional relationships with employers, commissioners, health services, and local partner organisations. Service User Voice: Promote continuous improvement, co-production, and active service user involvement throughout the service. Operational Flexibility: Contribute to a flexible hybrid working model, adapting smoothly to the shifting operational needs of the service. Essential Criteria Leadership Background: Proven experience leading or supervising staff within employment support, health, or related social care services. Model Knowledge: A strong understanding of the IPS model or demonstrable experience working with vulnerable, high-needs, or socially excluded groups. Performance Focused: A performance-driven mindset with a clear track record of meeting targets and delivering high-quality outcomes. Data & IT Literacy: Strong IT and analytical skills, with specific experience managing complex data sets and using performance reporting systems. Communication: Excellent written and verbal communication skills, including the ability to produce concise reports, deliver pitches, and give professional presentations. Relationship Management: Confident building strong, professional partnerships with external employers, healthcare partners, and regional stakeholders. Logistics & Flexibility: Flexibility to travel across the assigned West London boroughs, manage competing priorities, and hold a small hands-on caseload when required. Personal Attributes: Style: Confident, outcomes-focused, and collaborative leader who can inspire a skilled team. Mindset: Passionate about breaking down barriers to work and supporting people to achieve sustainable paid employment. Adaptability: Highly organized, resilient, and capable of adapting to the operational needs of a multi-borough service. How to Apply This is an exciting opportunity to make a meaningful, lasting impact across West London. If you are ready to take the next step in your management career as an IPS Team Manager, please contact us. To apply or request further information regarding this position, please contact: Contact: Tiffany Bennett Phone: (phone number removed) Email: (url removed)

Marketing Executive Zest4Talent are delighted to be recruiting for an exciting opportunity with a thriving and expanding B2C business with an established international customer base and ambitious growth plans. This is a fantastic opportunity for a creative and commercially minded Marketing Executive to join a fast-paced marketing team where no two days are the same. Working across email marketing, bi-weekly digital advertising campaigns, ecommerce marketing, customer engagement and marketing operations, you'll play a key role in delivering campaigns that drive customer loyalty, online sales and business growth. If you're looking to build your career within a successful consumer-focused brand that values innovation, collaboration and fresh ideas, we'd love to hear from you. The Role Reporting to the CRM & Performance Marketing Manager, you'll work closely with Ecommerce, Design and Content teams to support the delivery of integrated marketing campaigns across multiple channels and regions. Key Responsibilities Build, test and schedule email marketing campaigns, including regular bi-weekly customer communications Support automated customer email journeys to improve engagement and retention Coordinate creative and campaign delivery for digital advertising activities with external agencies Support ecommerce marketing initiatives designed to increase website traffic, conversion and customer lifetime value Assist with affiliate marketing campaigns and promotional assets Provide support with digital marketing content and design Upload and maintain marketing, ecommerce and analytics data Write and proofread marketing copy and customer communications Help drive customer engagement, loyalty and retention initiatives Monitor campaign performance and provide reporting and insights where required What We're Looking For At least 2 years' marketing experience is a pre-requesite, ideally within a B2C environment Experience with email marketing is a prer, digital advertising campaigns and ecommerce marketing Good understanding of customer segmentation, data and customer behaviour Strong organisational and communication skills High attention to detail Comfortable working in a fast-paced environment Knowledge of Adobe Suite, Excel, ecommerce platforms and marketing systems would be advantageous The Person You'll be: Creative yet commercially aware Customer-focused and analytical Collaborative and proactive Adaptable with a positive attitude Keen to learn and develop your marketing career Why Apply? This is an excellent opportunity to join a growing business with an impressive track record of success, a supportive culture, and genuine opportunities for development and progression. To find out more or apply confidentially, contact Zest4Talent today. Diversity & Inclusion Zest4Talent is an equal opportunities recruitment agency. We are committed to creating an inclusive recruitment process and welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

This person will be responsible for leading the strategy, execution, and optimisation of paid search campaigns across Google and Microsoft Ads to drive customer acquisition and revenue growth. You'll be managing budgets and performance, running tests and analysing data to identify growth opportunities, and collaborating with internal teams to deliver against KPIs and continuously improve campaign effectiveness. Client Details Fast growing fashion brand known for its timeless and high quality clothing. Description A team leader Using advanced data to understand performance trends Translate data into clear business narratives Profile Experience using tools such as GA4, Adobe analytics and Excel Ownership of campaign performance Managing multi-channel and budgets Job Offer Salary of £50-55k and bonus potential Health and wellbeing benefits

Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR