Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Jun 21, 2026
Full time
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Job Title: C#/.NET Software Engineer Location: South Cambridgeshire Salary: Up to 70,000 Working Pattern: Hybrid 2 days in office This is a brilliant opportunity for aC#/.NET engineer to join a fast-growing technology company whose software is used by scientists and engineers across the world. You'll be writing code that drives real machines connecting instrumentation, automation systems, and digital workflows that power cutting-edge scientific processes. It's a genuinely hands-on role where your work has direct, visible impact. The Role You'll design and build high-quality software across desktop, embedded, and server environments, working alongside a talented team of architects, engineers, and product managers to deliver robust, user-focused solutions. You'll also contribute to architectural decisions and mentor junior developers. Requirements Strong C#/.NET development experience Strong knowledge of software design principles, testing and DevOps pipelines Experience building Windows applications with XAML Familiarity with IoT protocols such as MQTT and OPC/UA SQL databases and Linux OS experience Comfortable working with AI tools If this role is of interest, please apply below.
Jun 21, 2026
Full time
Job Title: C#/.NET Software Engineer Location: South Cambridgeshire Salary: Up to 70,000 Working Pattern: Hybrid 2 days in office This is a brilliant opportunity for aC#/.NET engineer to join a fast-growing technology company whose software is used by scientists and engineers across the world. You'll be writing code that drives real machines connecting instrumentation, automation systems, and digital workflows that power cutting-edge scientific processes. It's a genuinely hands-on role where your work has direct, visible impact. The Role You'll design and build high-quality software across desktop, embedded, and server environments, working alongside a talented team of architects, engineers, and product managers to deliver robust, user-focused solutions. You'll also contribute to architectural decisions and mentor junior developers. Requirements Strong C#/.NET development experience Strong knowledge of software design principles, testing and DevOps pipelines Experience building Windows applications with XAML Familiarity with IoT protocols such as MQTT and OPC/UA SQL databases and Linux OS experience Comfortable working with AI tools If this role is of interest, please apply below.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Project Manager The Role This is an exciting opportunity to join as a Project Manager, working on multiple projects simultaneously, delivering exceptional high-quality projects for our client's customers. As a Project Manager, you will engage with customers, helping design and deliver projects to fit their business needs and IT strategies. You will be compiling key project documentation, including Project Initiation Documents (PIDs), highlight reports and end of project reports. Alongside this, you will manage relationships and maintain clear communication with relevant stakeholders. This role also involves managing and reporting project times and costs against agreed budgets, ensuring effective financial and schedule control. You'll also proactively identify project risks and issues, putting robust mitigation plans in place and oversee the smooth transition of project deliverables into live service. This role is subject to a standard DBS check. About You: You will hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification, and have experience in some technologies such as desktop refresh projects, server replacements, network or cloud infrastructure deployments. You will have strong interpersonal abilities, with confidence to build and maintain effective working relationships. You are highly organised and detail-focused with experience of task prioritisation, time management and the ability to clearly communicate, both written and verbally. You will have proven experience of successfully managing projects from initiation to completion. Additionally, you will have advanced knowledge in Microsoft Office applications (Excel, Word, PowerPoint and Visio). About Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. As part of their team, you'll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, our client is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Jun 21, 2026
Full time
Project Manager The Role This is an exciting opportunity to join as a Project Manager, working on multiple projects simultaneously, delivering exceptional high-quality projects for our client's customers. As a Project Manager, you will engage with customers, helping design and deliver projects to fit their business needs and IT strategies. You will be compiling key project documentation, including Project Initiation Documents (PIDs), highlight reports and end of project reports. Alongside this, you will manage relationships and maintain clear communication with relevant stakeholders. This role also involves managing and reporting project times and costs against agreed budgets, ensuring effective financial and schedule control. You'll also proactively identify project risks and issues, putting robust mitigation plans in place and oversee the smooth transition of project deliverables into live service. This role is subject to a standard DBS check. About You: You will hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification, and have experience in some technologies such as desktop refresh projects, server replacements, network or cloud infrastructure deployments. You will have strong interpersonal abilities, with confidence to build and maintain effective working relationships. You are highly organised and detail-focused with experience of task prioritisation, time management and the ability to clearly communicate, both written and verbally. You will have proven experience of successfully managing projects from initiation to completion. Additionally, you will have advanced knowledge in Microsoft Office applications (Excel, Word, PowerPoint and Visio). About Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. As part of their team, you'll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, our client is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 21, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Your new company Ourclient is looking for Field Systems Engineers (Electrical) to join their team. Your new role As a Field SystemsEngineer, you will support the installation, upgrade, and decommissioning of ITand infrastructure equipment across multiple locations. Your responsibilitieswill include: Installation of desktop equipment including PCs, monitors, and printers Decommissioning and recovery of legacy hardware Installation of structured cabling (Cat5e/Cat6) within depot and operational environments Installation of infrastructure equipment such as power poles and mounting hardware Supporting basic electrical and hardware installation activities Assisting with setup and configuration of IT equipment (training provided where required) Testing and fault-finding to ensure all equipment is operational Travelling between multiple sites as part of a mobile engineering team What you'll need to succeed To be successful inthis role, you will have: Previous experience in a field-based installation role or similar 18th Edition Electrician Hands-on experience installing desktop hardware (PCs, monitors, printers, peripherals) Experience with structured cabling (Cat5e/Cat6) A full UK driving licence and willingness to travel between sites What you'll get in return Competitive hourly rate Long term work Van provided with fuel card What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 21, 2026
Seasonal
Your new company Ourclient is looking for Field Systems Engineers (Electrical) to join their team. Your new role As a Field SystemsEngineer, you will support the installation, upgrade, and decommissioning of ITand infrastructure equipment across multiple locations. Your responsibilitieswill include: Installation of desktop equipment including PCs, monitors, and printers Decommissioning and recovery of legacy hardware Installation of structured cabling (Cat5e/Cat6) within depot and operational environments Installation of infrastructure equipment such as power poles and mounting hardware Supporting basic electrical and hardware installation activities Assisting with setup and configuration of IT equipment (training provided where required) Testing and fault-finding to ensure all equipment is operational Travelling between multiple sites as part of a mobile engineering team What you'll need to succeed To be successful inthis role, you will have: Previous experience in a field-based installation role or similar 18th Edition Electrician Hands-on experience installing desktop hardware (PCs, monitors, printers, peripherals) Experience with structured cabling (Cat5e/Cat6) A full UK driving licence and willingness to travel between sites What you'll get in return Competitive hourly rate Long term work Van provided with fuel card What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 20, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Hays are supporting a public sector organisation in Gloucestershire to recruit a 12-month Fixed Term contract IT Desktop / Deployment Engineer. This is a mostly site-based role with some opportunity to work from home and the salary is between c£28,000 - £32,000 depending on experience and excellent benefits, including a fantastic pension scheme. In the role, you will work in the IT operations department providing efficient and professional support across the IT desktop, equipment and hardware estate. You'll support the deployment team with desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service / stakeholder skills. Technical Requirements: Proficient in Microsoft Office Working knowledge of standard office procedures Experience with Service Desk tools (incident and request management) Familiarity with IT inventory and stock management systems Experience deploying Windows 11 using imaging tools Strong troubleshooting and fault diagnosis skills Experience performing hardware maintenance and repairs (PCs, laptops, printers) Experience installing software via GUI, scripts, or remote deployment tools Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 20, 2026
Full time
Hays are supporting a public sector organisation in Gloucestershire to recruit a 12-month Fixed Term contract IT Desktop / Deployment Engineer. This is a mostly site-based role with some opportunity to work from home and the salary is between c£28,000 - £32,000 depending on experience and excellent benefits, including a fantastic pension scheme. In the role, you will work in the IT operations department providing efficient and professional support across the IT desktop, equipment and hardware estate. You'll support the deployment team with desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service / stakeholder skills. Technical Requirements: Proficient in Microsoft Office Working knowledge of standard office procedures Experience with Service Desk tools (incident and request management) Familiarity with IT inventory and stock management systems Experience deploying Windows 11 using imaging tools Strong troubleshooting and fault diagnosis skills Experience performing hardware maintenance and repairs (PCs, laptops, printers) Experience installing software via GUI, scripts, or remote deployment tools Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Taylor Made Recruitment
Gloucester, Gloucestershire
Exciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Are you ready to propel your career with a pioneering industry leader, driving innovation in energy-efficient technology on a global scale? If so, we want to hear from you! About Us: Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost confidentiality for our clients. Join them as a dedicated Technical Support Engineer and play a pivotal role in supporting our client's business needs. Position: Technical Support Engineer Type: Permanent Location: Onsite (M4 Corridor, UK) Salary: £competitive Why Join Us? Innovative Global Impact: Be part of a visionary team dedicated to revolutionizing energy-efficient technology on a UK and international stage. Career Advancement: Unlock a world of opportunities for professional growth and development. Cutting-edge Environment: Immerse yourself in the dynamic world of groundbreaking technological solutions, collaborating with some of the best leaders in the field. Key Responsibilities: Provide technical support and commissioning assistance to internal teams. Diagnose and troubleshoot complex software and hardware issues, specializing in Trend and Tridium BMS Systems. Address network concerns, configure operating systems, and deliver remote assistance. Rapidly resolve client queries via email, phone, or in-person interactions. Craft clear instructions and technical manuals for intricate problems. Collaborate with onsite subcontractors, ensuring project milestones and quality benchmarks. Research, identify, and implement software and hardware solutions. Conduct BMS PPM tasks and manage control system issues through resolution. Deliver exceptional customer service by effectively guiding clients through issue resolution. Escalate unresolved matters to appropriate internal teams. Document and catalogue all issues and their resolutions. Prepare comprehensive and timely reports. Share technical insights through meticulous note-taking and manual creation. Required Qualifications: Proven experience in service engineering, technical roles, or related fields. Hands-on proficiency in technical problem-solving. Thorough understanding of computer systems, mobile devices, and tech products. Proficiency in diagnosing and resolving basic technical issues. Familiarity with remote desktop applications. Outstanding problem-solving and communication abilities. Skill in delivering clear step-by-step technical assistance. Experience with Tridium AX & N4 systems and Trend systems. Previous involvement in system commissioning. Preferred: Bachelor's Degree. Join our Client in driving innovation and making a significant impact in the world of energy-efficient technology. Apply now and be part of their dynamic team! To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, please ensure that your CV contains all relevant information about yourself in relation to the specific role advertised. This is important as in the present economic climate, we are receiving huge amounts of applications and thus it will help your application if your CV and covering letter state all relevant information clearly. Due to this unprecedented increase in applications, we are unfortunately unable to respond to each application personally (which would normally be our preferred method of communication). Hence, if you do not hear from us within one week, we regret you must conclude on this occasion your application for this role has been unsuccessful, we will, however, keep your details for any future opportunities that we may deem you suitable for. As a Recruitment Consultancy you will be required to attend a "virtual meeting" with one of our Consultants prior to your details being submitted to our Clients. Taylor Made Recruitment Services are an equal opportunities employer and encourage applications from all areas of society
Jun 20, 2026
Full time
Exciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Are you ready to propel your career with a pioneering industry leader, driving innovation in energy-efficient technology on a global scale? If so, we want to hear from you! About Us: Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost confidentiality for our clients. Join them as a dedicated Technical Support Engineer and play a pivotal role in supporting our client's business needs. Position: Technical Support Engineer Type: Permanent Location: Onsite (M4 Corridor, UK) Salary: £competitive Why Join Us? Innovative Global Impact: Be part of a visionary team dedicated to revolutionizing energy-efficient technology on a UK and international stage. Career Advancement: Unlock a world of opportunities for professional growth and development. Cutting-edge Environment: Immerse yourself in the dynamic world of groundbreaking technological solutions, collaborating with some of the best leaders in the field. Key Responsibilities: Provide technical support and commissioning assistance to internal teams. Diagnose and troubleshoot complex software and hardware issues, specializing in Trend and Tridium BMS Systems. Address network concerns, configure operating systems, and deliver remote assistance. Rapidly resolve client queries via email, phone, or in-person interactions. Craft clear instructions and technical manuals for intricate problems. Collaborate with onsite subcontractors, ensuring project milestones and quality benchmarks. Research, identify, and implement software and hardware solutions. Conduct BMS PPM tasks and manage control system issues through resolution. Deliver exceptional customer service by effectively guiding clients through issue resolution. Escalate unresolved matters to appropriate internal teams. Document and catalogue all issues and their resolutions. Prepare comprehensive and timely reports. Share technical insights through meticulous note-taking and manual creation. Required Qualifications: Proven experience in service engineering, technical roles, or related fields. Hands-on proficiency in technical problem-solving. Thorough understanding of computer systems, mobile devices, and tech products. Proficiency in diagnosing and resolving basic technical issues. Familiarity with remote desktop applications. Outstanding problem-solving and communication abilities. Skill in delivering clear step-by-step technical assistance. Experience with Tridium AX & N4 systems and Trend systems. Previous involvement in system commissioning. Preferred: Bachelor's Degree. Join our Client in driving innovation and making a significant impact in the world of energy-efficient technology. Apply now and be part of their dynamic team! To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, please ensure that your CV contains all relevant information about yourself in relation to the specific role advertised. This is important as in the present economic climate, we are receiving huge amounts of applications and thus it will help your application if your CV and covering letter state all relevant information clearly. Due to this unprecedented increase in applications, we are unfortunately unable to respond to each application personally (which would normally be our preferred method of communication). Hence, if you do not hear from us within one week, we regret you must conclude on this occasion your application for this role has been unsuccessful, we will, however, keep your details for any future opportunities that we may deem you suitable for. As a Recruitment Consultancy you will be required to attend a "virtual meeting" with one of our Consultants prior to your details being submitted to our Clients. Taylor Made Recruitment Services are an equal opportunities employer and encourage applications from all areas of society
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
Jun 20, 2026
Full time
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Jun 20, 2026
Contractor
IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Ecs Resource Group Ltd
North Hykeham, Lincolnshire
Deskside Technician We are looking for an experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors on a like-for-like basis to minimise user disruption Perform break-fix support across all desktop equipment Carry out IMAC (Install, Move, Add, Change) activities Manage and complete assigned tickets, maintaining regular communication with scheduling teams Diagnose and resolve technical issues using available tools and expertise Deliver timely, high-quality solutions while keeping users informed and escalating where necessary Follow documented procedures and maintain accurate, up-to-date records Support additional tasks and ad hoc assignments as required Adhere to health & safety policies and relevant compliance standards Remain vigilant to security risks and follow reporting procedures where needed Skills & Knowledge Strong PC literacy with a solid understanding of Windows operating systems Experience supporting Microsoft Office Suite (including Visio/Project) Knowledge of desktop/laptop hardware (keyboards, memory, hard drives, etc.) Familiarity with Active Directory (desirable) Understanding of networks, troubleshooting, and network builds Experience with printer setup/configuration Exposure to VPN support and remote working environments Knowledge of mobile devices including iPads and Windows tablets Strong troubleshooting and problem-solving skills Experience Required Minimum 2 years experience in an IT engineering/support role Proven ability to diagnose and repair desktops and laptops Good understanding of networks and Windows environments Relevant accreditations are desirable Personal Attributes Strong customer service and communication skills Team player with a flexible and cooperative approach High attention to detail and strong organisational skills Ability to work under pressure and manage time effectively Professional, tactful, and reliable Working Environment This is primarily a site-based role supporting customer locations, with additional remote support responsibilities. There may also be a requirement to travel between nearby sites within a campus-style environment. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 20, 2026
Full time
Deskside Technician We are looking for an experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors on a like-for-like basis to minimise user disruption Perform break-fix support across all desktop equipment Carry out IMAC (Install, Move, Add, Change) activities Manage and complete assigned tickets, maintaining regular communication with scheduling teams Diagnose and resolve technical issues using available tools and expertise Deliver timely, high-quality solutions while keeping users informed and escalating where necessary Follow documented procedures and maintain accurate, up-to-date records Support additional tasks and ad hoc assignments as required Adhere to health & safety policies and relevant compliance standards Remain vigilant to security risks and follow reporting procedures where needed Skills & Knowledge Strong PC literacy with a solid understanding of Windows operating systems Experience supporting Microsoft Office Suite (including Visio/Project) Knowledge of desktop/laptop hardware (keyboards, memory, hard drives, etc.) Familiarity with Active Directory (desirable) Understanding of networks, troubleshooting, and network builds Experience with printer setup/configuration Exposure to VPN support and remote working environments Knowledge of mobile devices including iPads and Windows tablets Strong troubleshooting and problem-solving skills Experience Required Minimum 2 years experience in an IT engineering/support role Proven ability to diagnose and repair desktops and laptops Good understanding of networks and Windows environments Relevant accreditations are desirable Personal Attributes Strong customer service and communication skills Team player with a flexible and cooperative approach High attention to detail and strong organisational skills Ability to work under pressure and manage time effectively Professional, tactful, and reliable Working Environment This is primarily a site-based role supporting customer locations, with additional remote support responsibilities. There may also be a requirement to travel between nearby sites within a campus-style environment. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.
Jun 20, 2026
Full time
Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.
1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.
Jun 20, 2026
Full time
1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.
.NET Engineer Permanent - Hybrid On behalf of a fantastic cleint based in teh Southwest we are looking to speak with .NET engineers with WPF and VUE experience, please se the details below You will work on a mix of modern service-based systems and established desktop applications that interface with custom hardware: Lead the development of a new microservices project using the latest Microsoft technologies. Support upcoming modernisation initiatives, including an Azure migration. Design, develop, and maintain desktop and web applications using C#, WPF, and Vue.js. Have meaningful input into architectural design ensuring solutions adhere to SOLID principles. Collaborate closely with electrical, systems, and test engineers. Requirements Significant commercial software development experience (minimum 5 years) with a focus on architecture. Strong proficiency in C#, WPF, Vue.js, and microservices architecture. A passion for high-quality code, code reviews, and robust CI/CD processes. Full right to work in the UK. Basic understanding of electronic circuits or industrial environments is advantageous but not essential. Please apply with your full CV and contact details
Jun 20, 2026
Full time
.NET Engineer Permanent - Hybrid On behalf of a fantastic cleint based in teh Southwest we are looking to speak with .NET engineers with WPF and VUE experience, please se the details below You will work on a mix of modern service-based systems and established desktop applications that interface with custom hardware: Lead the development of a new microservices project using the latest Microsoft technologies. Support upcoming modernisation initiatives, including an Azure migration. Design, develop, and maintain desktop and web applications using C#, WPF, and Vue.js. Have meaningful input into architectural design ensuring solutions adhere to SOLID principles. Collaborate closely with electrical, systems, and test engineers. Requirements Significant commercial software development experience (minimum 5 years) with a focus on architecture. Strong proficiency in C#, WPF, Vue.js, and microservices architecture. A passion for high-quality code, code reviews, and robust CI/CD processes. Full right to work in the UK. Basic understanding of electronic circuits or industrial environments is advantageous but not essential. Please apply with your full CV and contact details
Remote Access Project Manager (Contract) 6 Months Contract London (hybrid working environment) 650 - 800PD - Inside IR35 Overview A global retailer is seeking an experienced and delivery-focused Strategic Remote Access Project Manager to lead the implementation and optimisation of secure remote access technologies across a complex enterprise environment. This role will play a critical part within a wider Identity Transformation programme, delivering scalable and secure remote connectivity solutions across corporate, retail, and operational technology environments. This is an exciting opportunity for a highly capable Project Manager who thrives in fast-paced, complex environments and can introduce structure, governance, and repeatable delivery models while working across multiple technology and business teams. Role & Responsibilities Lead the end-to-end delivery of remote access programmes, including Azure Virtual Desktop (AVD), Zscaler integrations, and secure connectivity initiatives. Define project scope, delivery plans, milestones, and governance frameworks aligned to enterprise architecture and security standards. Coordinate cross-functional engineering, security, OT, infrastructure, and network teams to ensure seamless integration and delivery. Oversee remote access readiness across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholders across technology, operations, leadership teams, and third-party suppliers, ensuring clear communication and timely decision-making. Ensure solutions meet performance, compliance, identity, and security requirements, including device posture and network segmentation controls. Maintain key project documentation including RAID logs, governance artefacts, delivery plans, and architecture alignment documentation. Identify, manage, and mitigate risks, dependencies, and delivery challenges across multiple workstreams. Support change management and user adoption activities across operational and corporate environments. Collaborate with service management teams to ensure operational readiness, support models, and successful handover into BAU operations. Drive continuous improvement across remote access tooling, governance, and user experience. Skills & Experience Essential Proven experience delivering complex infrastructure, identity, or remote access programmes within large enterprise environments. Strong expertise in Azure Virtual Desktop (AVD), including deployment, architecture, scalability, and operational management. Experience with Zscaler technologies, including ZIA and ZPA. Strong understanding of Operational Technology (OT) environments and associated connectivity and security challenges. Experience working with IoT ecosystems and secure device connectivity models. Previous experience within FMCG or retail environments, ideally supporting large-scale store operations. Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences. Strong governance and programme delivery experience across multiple concurrent workstreams. Knowledge of identity, access management, and cloud security principles. Prince2, PMP, or equivalent project management certification. Desirable Experience working within multi-domain Active Directory or hybrid identity environments. Familiarity with Entra ID, Conditional Access, and device compliance frameworks. Knowledge of Zero Trust architecture and network segmentation principles. Exposure to store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of governance, compliance, and audit requirements within retail or regulated industries. Experience with automation, scripting, or API-driven configuration for remote access platforms. Previous experience managing third-party managed service providers within large-scale transformation programmes.
Jun 20, 2026
Contractor
Remote Access Project Manager (Contract) 6 Months Contract London (hybrid working environment) 650 - 800PD - Inside IR35 Overview A global retailer is seeking an experienced and delivery-focused Strategic Remote Access Project Manager to lead the implementation and optimisation of secure remote access technologies across a complex enterprise environment. This role will play a critical part within a wider Identity Transformation programme, delivering scalable and secure remote connectivity solutions across corporate, retail, and operational technology environments. This is an exciting opportunity for a highly capable Project Manager who thrives in fast-paced, complex environments and can introduce structure, governance, and repeatable delivery models while working across multiple technology and business teams. Role & Responsibilities Lead the end-to-end delivery of remote access programmes, including Azure Virtual Desktop (AVD), Zscaler integrations, and secure connectivity initiatives. Define project scope, delivery plans, milestones, and governance frameworks aligned to enterprise architecture and security standards. Coordinate cross-functional engineering, security, OT, infrastructure, and network teams to ensure seamless integration and delivery. Oversee remote access readiness across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholders across technology, operations, leadership teams, and third-party suppliers, ensuring clear communication and timely decision-making. Ensure solutions meet performance, compliance, identity, and security requirements, including device posture and network segmentation controls. Maintain key project documentation including RAID logs, governance artefacts, delivery plans, and architecture alignment documentation. Identify, manage, and mitigate risks, dependencies, and delivery challenges across multiple workstreams. Support change management and user adoption activities across operational and corporate environments. Collaborate with service management teams to ensure operational readiness, support models, and successful handover into BAU operations. Drive continuous improvement across remote access tooling, governance, and user experience. Skills & Experience Essential Proven experience delivering complex infrastructure, identity, or remote access programmes within large enterprise environments. Strong expertise in Azure Virtual Desktop (AVD), including deployment, architecture, scalability, and operational management. Experience with Zscaler technologies, including ZIA and ZPA. Strong understanding of Operational Technology (OT) environments and associated connectivity and security challenges. Experience working with IoT ecosystems and secure device connectivity models. Previous experience within FMCG or retail environments, ideally supporting large-scale store operations. Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences. Strong governance and programme delivery experience across multiple concurrent workstreams. Knowledge of identity, access management, and cloud security principles. Prince2, PMP, or equivalent project management certification. Desirable Experience working within multi-domain Active Directory or hybrid identity environments. Familiarity with Entra ID, Conditional Access, and device compliance frameworks. Knowledge of Zero Trust architecture and network segmentation principles. Exposure to store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of governance, compliance, and audit requirements within retail or regulated industries. Experience with automation, scripting, or API-driven configuration for remote access platforms. Previous experience managing third-party managed service providers within large-scale transformation programmes.
Software Developer / High Wycombe / Hybrid / Mainly Remote / £30,000 to £45,000 P.A D.O.E. RedTitan is one of the UK s longest-running IT companies. We specialise in delivering cutting-edge digital document and printing solutions to major global enterprises. Despite our international reach, we proudly maintain a tight-knit, small-company culture. Here, you aren t just a cog in a machine every single team member plays a pivotal role in shaping the future of our business. We are seeking bright, enthusiastic Software Developers to join our growing team. Your current programming language or tech stack matters much less to us than your eagerness to learn, problem-solve, and tackle new challenges. We offer flexible working hours and empower our team to take charge of their own career paths. If you are excited to grow and adapt, we want to hear from you even if you don't tick every single box below. Requirements of the Software Developer Role: Maintaining and improving our core, established desktop applications. Designing, innovating, and shaping the next generation of our product suite. You will primarily work with C# and Delphi to write and maintain high-quality code. Skills and Experience: Proven experience creating and developing desktop applications . Strong problem-solving skills with experience debugging low-level problems . Experience with OOP languages (e.g., C++ or Delphi). Experience with procedural languages (e.g., C or Pascal). Familiarity with version control systems, particularly SVN. Experience in designing intuitive, user-friendly UIs is a massive plus. Benefits & Perks A competitive salary of £30,000 - £45,000 per annum depending on experience. Flexible Working. While this is a remote-first role, with flexible schedule/core working hours, our UK-based team meets in person at our High Wycombe office a few times a month to collaborate, plan, design, and review company goals. 20 days annual leave + standard UK Bank Holidays. Company pension scheme. Genuine opportunities to influence and control your own career direction. To Apply If you re ready to take the next step in your career with a well-established global partner, as a Software Engineer, click APPLY today to send your CV for immediate consideration.
Jun 20, 2026
Full time
Software Developer / High Wycombe / Hybrid / Mainly Remote / £30,000 to £45,000 P.A D.O.E. RedTitan is one of the UK s longest-running IT companies. We specialise in delivering cutting-edge digital document and printing solutions to major global enterprises. Despite our international reach, we proudly maintain a tight-knit, small-company culture. Here, you aren t just a cog in a machine every single team member plays a pivotal role in shaping the future of our business. We are seeking bright, enthusiastic Software Developers to join our growing team. Your current programming language or tech stack matters much less to us than your eagerness to learn, problem-solve, and tackle new challenges. We offer flexible working hours and empower our team to take charge of their own career paths. If you are excited to grow and adapt, we want to hear from you even if you don't tick every single box below. Requirements of the Software Developer Role: Maintaining and improving our core, established desktop applications. Designing, innovating, and shaping the next generation of our product suite. You will primarily work with C# and Delphi to write and maintain high-quality code. Skills and Experience: Proven experience creating and developing desktop applications . Strong problem-solving skills with experience debugging low-level problems . Experience with OOP languages (e.g., C++ or Delphi). Experience with procedural languages (e.g., C or Pascal). Familiarity with version control systems, particularly SVN. Experience in designing intuitive, user-friendly UIs is a massive plus. Benefits & Perks A competitive salary of £30,000 - £45,000 per annum depending on experience. Flexible Working. While this is a remote-first role, with flexible schedule/core working hours, our UK-based team meets in person at our High Wycombe office a few times a month to collaborate, plan, design, and review company goals. 20 days annual leave + standard UK Bank Holidays. Company pension scheme. Genuine opportunities to influence and control your own career direction. To Apply If you re ready to take the next step in your career with a well-established global partner, as a Software Engineer, click APPLY today to send your CV for immediate consideration.
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jun 20, 2026
Full time
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset s lifecycle. Experience/Skills You ll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed / hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). Desirable: ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Jun 20, 2026
Full time
IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset s lifecycle. Experience/Skills You ll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed / hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). Desirable: ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Solutions Architect - On Prem Design 2 Positions Available 7 month contracts 96.36 per hour (Inside IR35) 2-3 Days a week - Preston We are seeking a highly experienced architect to join a team to design and implement a complex on-premises solution within a defence environment. The ideal candidate would have experience delivering solutions involving virtualised environments spanning multiple countries, virtual desktop solutions, and enterprise collaboration applications from Microsoft and others. Typical duties include : Architect & Design: Work within a team on the technical design and architecture of on-premises hosted VMWare-based platforms tailored for defence applications. Consultancy & Advisory: provide input to the lead architect on approaches for design and implementation of core elements of the solution, owning specific areas to create designs for those areas within a team of architects Implementation & Migration: Experience of delivering technical solutions within secure data centres including technologies such as VMWare Cloud Foundation, Microsoft enterprise collaboration applications, and virtual desktop solutions (including support for engineering tools e.g. CAD, PLM) Security & Compliance: Experience of working with a team following a secure-by-design methodology. Performance Optimization: Troubleshoot and enhance system efficiency. Stakeholder Collaboration: Work closely with contractors, government agencies, and IT teams to align solutions with mission-critical objectives. Knowledge : Enterprise Architecture Knowledge: Understanding of how systems fit into a wider enterprise environment, and how to design solutions to deliver within a larger enterprise. Ability to work directly with an enterprise architecture team to reflect solution architecture into wider enterprise architecture and vice versa. Along with over 5 years of relevant experience, we are looking for a candidate with the following set of technical and soft skills, as both are essential to perform in this role. Technical Skills : Extensive Expertise With On-Premises Solutions: Proven experience in data centre design (compute, storage, networking), WANs, VMWare, Microsoft enterprise collaboration applications (on-premises versions); design, build and management of virtual desktop infrastructure solutions, including to support engineering applications such as PLM, CAD tools. Defence Sector Experience: Strong understanding of security protocols, working at different security classifications, and supplier assurance. Leadership & Strategy: Able to set direction for wider areas of the platform, and work with a product owner to define a roadmap and approach. Ability to direct the work of other architects to produce high quality work products, and fit designs into a wider context. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent stakeholder management and presentation skills. Ability to clearly communicate approach and challenges to, as well as eliciting high quality feedback from, an international set of industry and government stakeholders. Soft Skills: Communication: Ability to clearly explain technical concepts to both technical and non-technical stakeholders. Strong written and verbal communication skills. Experience creating and maintaining technical documentation. Collaboration & Relationship Management: Proven track record of cross-functional collaboration with product, engineering, security, compliance, and business teams. Strong interpersonal skills and able to build trust and manage stakeholder expectations. Able to adapt to diverse working styles and team dynamics. Ability to work as part of a distributed international team. Analytical Thinking & Problem-Solving: Strong analytical skills for troubleshooting complex data flow and infrastructure issues. Ability to juggle multiple priorities and adapt to dynamic workloads. Detail-oriented with a commitment to high-quality delivery.
Jun 20, 2026
Contractor
Solutions Architect - On Prem Design 2 Positions Available 7 month contracts 96.36 per hour (Inside IR35) 2-3 Days a week - Preston We are seeking a highly experienced architect to join a team to design and implement a complex on-premises solution within a defence environment. The ideal candidate would have experience delivering solutions involving virtualised environments spanning multiple countries, virtual desktop solutions, and enterprise collaboration applications from Microsoft and others. Typical duties include : Architect & Design: Work within a team on the technical design and architecture of on-premises hosted VMWare-based platforms tailored for defence applications. Consultancy & Advisory: provide input to the lead architect on approaches for design and implementation of core elements of the solution, owning specific areas to create designs for those areas within a team of architects Implementation & Migration: Experience of delivering technical solutions within secure data centres including technologies such as VMWare Cloud Foundation, Microsoft enterprise collaboration applications, and virtual desktop solutions (including support for engineering tools e.g. CAD, PLM) Security & Compliance: Experience of working with a team following a secure-by-design methodology. Performance Optimization: Troubleshoot and enhance system efficiency. Stakeholder Collaboration: Work closely with contractors, government agencies, and IT teams to align solutions with mission-critical objectives. Knowledge : Enterprise Architecture Knowledge: Understanding of how systems fit into a wider enterprise environment, and how to design solutions to deliver within a larger enterprise. Ability to work directly with an enterprise architecture team to reflect solution architecture into wider enterprise architecture and vice versa. Along with over 5 years of relevant experience, we are looking for a candidate with the following set of technical and soft skills, as both are essential to perform in this role. Technical Skills : Extensive Expertise With On-Premises Solutions: Proven experience in data centre design (compute, storage, networking), WANs, VMWare, Microsoft enterprise collaboration applications (on-premises versions); design, build and management of virtual desktop infrastructure solutions, including to support engineering applications such as PLM, CAD tools. Defence Sector Experience: Strong understanding of security protocols, working at different security classifications, and supplier assurance. Leadership & Strategy: Able to set direction for wider areas of the platform, and work with a product owner to define a roadmap and approach. Ability to direct the work of other architects to produce high quality work products, and fit designs into a wider context. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent stakeholder management and presentation skills. Ability to clearly communicate approach and challenges to, as well as eliciting high quality feedback from, an international set of industry and government stakeholders. Soft Skills: Communication: Ability to clearly explain technical concepts to both technical and non-technical stakeholders. Strong written and verbal communication skills. Experience creating and maintaining technical documentation. Collaboration & Relationship Management: Proven track record of cross-functional collaboration with product, engineering, security, compliance, and business teams. Strong interpersonal skills and able to build trust and manage stakeholder expectations. Able to adapt to diverse working styles and team dynamics. Ability to work as part of a distributed international team. Analytical Thinking & Problem-Solving: Strong analytical skills for troubleshooting complex data flow and infrastructure issues. Ability to juggle multiple priorities and adapt to dynamic workloads. Detail-oriented with a commitment to high-quality delivery.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Jun 20, 2026
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
