Salary: £45000-£49000 p.a DOE Hours: 37.5 hours per week Reports to: Senior Insight Manager Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery. Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site. Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office. About the role: At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning. What you will be doing: As Policy Research Manager, you ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships. Key responsibilities will include: Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation s work, drawing on research, evaluation findings and wider policy evidence Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning. Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses Supporting coordination with Motability Operations on shared policy and research priorities Supporting relationships with external partners including Disabled People s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time Your experience: You re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making. You re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value. You re likely to thrive in this role if you: Enjoy synthesising research and data into compelling, accessible insight Are motivated by social purpose and improving outcomes for disabled people Have a strong interest in public policy Have a strong understanding of how evidence can be used to influence decision-making Are proactive, organised and able to respond quickly to emerging issues Are confident representing an organisation externally and contributing to policy discussions Like working collaboratively and building trusted relationships across teams and sectors If you re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply. Requirements We recognise that candidates may come from a range of backgrounds. We re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment. Must haves: Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting Familiarity with government policy-making processes, consultations and/or parliamentary engagement Ability to synthesise complex information into clear, concise written outputs Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies Strong written communication skills and confidence contributing to external briefings, reports or events A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience Nice to haves: Experience working on disability, welfare, transport or social policy issues Experience supporting advocacy or public affairs activity using evidence Experience designing or managing rapid evidence reviews or insight products A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training. Benefits Who are we? We are building a future where all disabled people have the transport options to make the journeys they choose. We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. Why choose us? We want working for the Motability Foundation to be the best career move you ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries. We value everyone s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving. We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff. We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum. A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include: 26 days annual leave, plus the option to buy/ sell up to five days. One wellbeing day for extra flexibility. Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%. Life Assurance of four times your salary. Private healthcare through BUPA for you and your family, along with a Medicash Health Plan. Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions. Enhanced Parental Leave, including Adoption Pay. Free parking, EV charge points and a minibus service to/from the town centre and train station. Fresh fruit, breakfast snacks, and a Dress for Your Day dress code. Learning and development opportunities to help you grow. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities. As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us . click apply for full job details
Jun 22, 2026
Full time
Salary: £45000-£49000 p.a DOE Hours: 37.5 hours per week Reports to: Senior Insight Manager Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery. Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site. Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office. About the role: At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning. What you will be doing: As Policy Research Manager, you ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships. Key responsibilities will include: Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation s work, drawing on research, evaluation findings and wider policy evidence Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning. Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses Supporting coordination with Motability Operations on shared policy and research priorities Supporting relationships with external partners including Disabled People s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time Your experience: You re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making. You re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value. You re likely to thrive in this role if you: Enjoy synthesising research and data into compelling, accessible insight Are motivated by social purpose and improving outcomes for disabled people Have a strong interest in public policy Have a strong understanding of how evidence can be used to influence decision-making Are proactive, organised and able to respond quickly to emerging issues Are confident representing an organisation externally and contributing to policy discussions Like working collaboratively and building trusted relationships across teams and sectors If you re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply. Requirements We recognise that candidates may come from a range of backgrounds. We re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment. Must haves: Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting Familiarity with government policy-making processes, consultations and/or parliamentary engagement Ability to synthesise complex information into clear, concise written outputs Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies Strong written communication skills and confidence contributing to external briefings, reports or events A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience Nice to haves: Experience working on disability, welfare, transport or social policy issues Experience supporting advocacy or public affairs activity using evidence Experience designing or managing rapid evidence reviews or insight products A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training. Benefits Who are we? We are building a future where all disabled people have the transport options to make the journeys they choose. We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. Why choose us? We want working for the Motability Foundation to be the best career move you ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries. We value everyone s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving. We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff. We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum. A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include: 26 days annual leave, plus the option to buy/ sell up to five days. One wellbeing day for extra flexibility. Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%. Life Assurance of four times your salary. Private healthcare through BUPA for you and your family, along with a Medicash Health Plan. Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions. Enhanced Parental Leave, including Adoption Pay. Free parking, EV charge points and a minibus service to/from the town centre and train station. Fresh fruit, breakfast snacks, and a Dress for Your Day dress code. Learning and development opportunities to help you grow. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities. As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us . click apply for full job details
Harris Hill is delighted to be partnering with a well-established children s charity in London in their search for a Deputy Play Manager . Full-time £36,000 per annum The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4 11 with safe, engaging and nurturing environments to explore, grow and thrive. As Deputy Play Manager , you ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards. This is a hands-on role combining leadership, planning, and active delivery you ll work directly with children and families to create safe, inclusive, and stimulating play environments. About You Essential skills and experience: Level 3 qualification (or above) in Playwork, Early Years, or a related field. Minimum of three years experience working directly with children aged 4 11. Strong understanding of EYFS and Ofsted requirements. Experience planning and delivering engaging, age-appropriate play activities. Confident leading active, outdoor or adventure-based play. Sound understanding of safeguarding and child protection. Excellent communication and team leadership skills. Strong organisational and IT skills. Desirable: Experience supporting children with additional needs or from diverse backgrounds. Experience supervising others or managing volunteers. Knowledge of current issues affecting children and families. Relevant training such as paediatric first aid or food hygiene. Play is at the heart of what they do the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences. If you re passionate about play, child development and helping young people thrive, we d love to hear from you. For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jun 22, 2026
Full time
Harris Hill is delighted to be partnering with a well-established children s charity in London in their search for a Deputy Play Manager . Full-time £36,000 per annum The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4 11 with safe, engaging and nurturing environments to explore, grow and thrive. As Deputy Play Manager , you ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards. This is a hands-on role combining leadership, planning, and active delivery you ll work directly with children and families to create safe, inclusive, and stimulating play environments. About You Essential skills and experience: Level 3 qualification (or above) in Playwork, Early Years, or a related field. Minimum of three years experience working directly with children aged 4 11. Strong understanding of EYFS and Ofsted requirements. Experience planning and delivering engaging, age-appropriate play activities. Confident leading active, outdoor or adventure-based play. Sound understanding of safeguarding and child protection. Excellent communication and team leadership skills. Strong organisational and IT skills. Desirable: Experience supporting children with additional needs or from diverse backgrounds. Experience supervising others or managing volunteers. Knowledge of current issues affecting children and families. Relevant training such as paediatric first aid or food hygiene. Play is at the heart of what they do the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences. If you re passionate about play, child development and helping young people thrive, we d love to hear from you. For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 22, 2026
Full time
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are partnering with a well-established vertically integrated fresh produce business, combining its own growing operations with an established network of UK based and international producers. The company sources, packs and supplies fresh salad produce to major retailers, foodservice operators and wholesale customers. The Role: This is an excellent opportunity for a commercially minded individual looking to develop a career within fresh produce account management. Working closely with customers, growers, procurement, and operations teams, you will play a key role in supporting customer relationships and ensuring the successful delivery of products across the supply chain. What are they looking for? Experience in an account executive, sales support, or commercial support role. Work history within the fresh produce, food manufacturing, foodservice, or FMCG sectors would be advantageous. A commercially aware individual with an interest in developing a career in sales and account management An ability to build credibility and develop strong working relationships across all levels of a business What's in it for you? An opportunity to develop a broad understanding of the fresh produce sector through cross-functional exposure across the wider business. Scope to progress into an Account Manager position as your experience and responsibilities grow. Working alongside experienced industry professionals who will support your development and provide ongoing mentoring. If you are interested in this exciting opportunity to join a growing business and would like to discuss the role in more detail, then please apply below or contact Kieran Clark on (phone number removed).
Jun 22, 2026
Full time
We are partnering with a well-established vertically integrated fresh produce business, combining its own growing operations with an established network of UK based and international producers. The company sources, packs and supplies fresh salad produce to major retailers, foodservice operators and wholesale customers. The Role: This is an excellent opportunity for a commercially minded individual looking to develop a career within fresh produce account management. Working closely with customers, growers, procurement, and operations teams, you will play a key role in supporting customer relationships and ensuring the successful delivery of products across the supply chain. What are they looking for? Experience in an account executive, sales support, or commercial support role. Work history within the fresh produce, food manufacturing, foodservice, or FMCG sectors would be advantageous. A commercially aware individual with an interest in developing a career in sales and account management An ability to build credibility and develop strong working relationships across all levels of a business What's in it for you? An opportunity to develop a broad understanding of the fresh produce sector through cross-functional exposure across the wider business. Scope to progress into an Account Manager position as your experience and responsibilities grow. Working alongside experienced industry professionals who will support your development and provide ongoing mentoring. If you are interested in this exciting opportunity to join a growing business and would like to discuss the role in more detail, then please apply below or contact Kieran Clark on (phone number removed).
Senior Project Manager - D365 F&O Transformation Shannon, Ireland (3 days onsite / 2 days remote) travel / hotel fully expensed 6 month Contract: (outside IR35) We're seeking an experienced Senior Project Manager to join a major Dynamics 365 Finance & Operations transformation programme for a leading retailer. Previous experience of managing/delivering a large D365 F&O Programme is essential. This role requires an individual who can successfully join a large-scale transformation mid-flight, quickly assess the current position, build credibility with stakeholders, and drive delivery through to go-live. We are looking for a senior transformation leader with the gravitas, presence and commercial awareness to engage effectively with senior business stakeholders, challenge where necessary, and build excellent relationships with the 3rd party. Key Responsibilities Lead delivery of a critical D365 F&O workstream within a wider transformation programme. Build strong relationships across the business and become a trusted advisor to key stakeholders. Manage and influence third-party implementation partners and suppliers to ensure successful delivery. Drive programme governance, risk management, issue resolution and reporting. Maintain momentum and focus across business and technology teams as the programme progresses towards go-live. Essential Experience Proven experience delivering Microsoft Dynamics 365 Finance & Operations (D365 F&O) programmes. Previous experience joining and successfully leading programmes that are already underway. Strong stakeholder management and business engagement skills. Experience managing systems integrators and third-party delivery partners. Background in retail or large-scale business transformation programmes would be highly beneficial. About You You will be a confident and credible Senior Project Manager who can quickly establish trust, influence senior stakeholders, and drive outcomes in a complex environment. You will bring strong leadership skills, a hands-on approach, and the ability to navigate challenging situations while keeping delivery on track. Working Arrangements 3 days per week onsite in Shannon. 2 days remote working. Flights, accommodation and reasonable travel expenses fully covered.
Jun 22, 2026
Contractor
Senior Project Manager - D365 F&O Transformation Shannon, Ireland (3 days onsite / 2 days remote) travel / hotel fully expensed 6 month Contract: (outside IR35) We're seeking an experienced Senior Project Manager to join a major Dynamics 365 Finance & Operations transformation programme for a leading retailer. Previous experience of managing/delivering a large D365 F&O Programme is essential. This role requires an individual who can successfully join a large-scale transformation mid-flight, quickly assess the current position, build credibility with stakeholders, and drive delivery through to go-live. We are looking for a senior transformation leader with the gravitas, presence and commercial awareness to engage effectively with senior business stakeholders, challenge where necessary, and build excellent relationships with the 3rd party. Key Responsibilities Lead delivery of a critical D365 F&O workstream within a wider transformation programme. Build strong relationships across the business and become a trusted advisor to key stakeholders. Manage and influence third-party implementation partners and suppliers to ensure successful delivery. Drive programme governance, risk management, issue resolution and reporting. Maintain momentum and focus across business and technology teams as the programme progresses towards go-live. Essential Experience Proven experience delivering Microsoft Dynamics 365 Finance & Operations (D365 F&O) programmes. Previous experience joining and successfully leading programmes that are already underway. Strong stakeholder management and business engagement skills. Experience managing systems integrators and third-party delivery partners. Background in retail or large-scale business transformation programmes would be highly beneficial. About You You will be a confident and credible Senior Project Manager who can quickly establish trust, influence senior stakeholders, and drive outcomes in a complex environment. You will bring strong leadership skills, a hands-on approach, and the ability to navigate challenging situations while keeping delivery on track. Working Arrangements 3 days per week onsite in Shannon. 2 days remote working. Flights, accommodation and reasonable travel expenses fully covered.
About the eoa (Employee Ownership Association) Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity. We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community. The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership. Purpose of the Role The Finance Manager leads the eoa s finances to ensure the businesses resources are used effectively, efficiently, and sustainably. You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa s financial health and enabling its strategic goals to be achieved. Role Summary Contract: Permanent Hours: 22.5 hours per week, working pattern to be agreed with successful candidate Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed Salary: £45,000 (£27,000 pro rata) p/a Pension: Up to 7% employer pension match (from year 1 anniversary) Annual Leave: 30 days leave + bank holidays Reports to : Membership & Operations Director Management of : Finance and Business Support Administrator Key Responsibilities Lead the development and delivery of the organisation s financial strategy, ensuring it underpins and enables operational delivery. Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities. Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight. Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider. Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls. Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions. Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations. Maintain strong internal controls and risk management processes, safeguarding the organisation s financial health. Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place. Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness. Knowledge, Experience, and Attributes Degree-level education and either ACCA, CIMA, or ACA qualification. Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis. Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes. Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board. Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills. Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters. What Constitutes Success in This Role? Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities. Key outcomes for the role Measures Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making. Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed. Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed. Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. Outcome: Financial systems and processes support operational efficiency and organisational growth. Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. Outcome: Finance contributes proactively to strategic decision-making and organisational development. Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement. Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time. How to apply To apply, please submit: A two-page CV And ane of either: Cover letter setting out your motivation, approach, and what you will bring to the role Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role Applications should be submitted before 9:00am 14 July 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible. Interviews will be in Manchester on 28 & 29 July 2026. The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
Jun 22, 2026
Full time
About the eoa (Employee Ownership Association) Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity. We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community. The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership. Purpose of the Role The Finance Manager leads the eoa s finances to ensure the businesses resources are used effectively, efficiently, and sustainably. You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa s financial health and enabling its strategic goals to be achieved. Role Summary Contract: Permanent Hours: 22.5 hours per week, working pattern to be agreed with successful candidate Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed Salary: £45,000 (£27,000 pro rata) p/a Pension: Up to 7% employer pension match (from year 1 anniversary) Annual Leave: 30 days leave + bank holidays Reports to : Membership & Operations Director Management of : Finance and Business Support Administrator Key Responsibilities Lead the development and delivery of the organisation s financial strategy, ensuring it underpins and enables operational delivery. Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities. Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight. Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider. Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls. Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions. Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations. Maintain strong internal controls and risk management processes, safeguarding the organisation s financial health. Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place. Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness. Knowledge, Experience, and Attributes Degree-level education and either ACCA, CIMA, or ACA qualification. Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis. Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes. Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board. Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills. Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters. What Constitutes Success in This Role? Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities. Key outcomes for the role Measures Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making. Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed. Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed. Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. Outcome: Financial systems and processes support operational efficiency and organisational growth. Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. Outcome: Finance contributes proactively to strategic decision-making and organisational development. Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement. Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time. How to apply To apply, please submit: A two-page CV And ane of either: Cover letter setting out your motivation, approach, and what you will bring to the role Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role Applications should be submitted before 9:00am 14 July 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible. Interviews will be in Manchester on 28 & 29 July 2026. The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
Client Director - East Region MLL Telecom Ltd is one of the UK's leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers' communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today's rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone's Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Our ED&I Statement At MLL, we are committed to building a diverse and inclusive workplace. We celebrate different perspectives, champion equality, and ensure every team member feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work MLL's Brand & Behaviours Accountability Builds Trust Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!' Data Delivers Distinction We need people to think in a 'data is valuable' kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world. Challenging for Change We want people who want to challenge the status quo. Delivering Excellence This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre. Purpose of role and Ideal Candidate Details The purpose of this role is to lead the commercial performance of strategic public sector accounts, delivering exceptional service, strengthening existing customer relationships, and driving new business growth across the East Region. The ideal candidate will be resilient and driven, with experience of working in Telecoms/IT and with public sector customers. You'll be confident leading cross-functional teams to deliver outstanding outcomes and will ideally be based within the East Region (including Essex, Suffolk, North Kent, or the North M25 area). You will be comfortable travelling regularly to customer sites and to MLL's head office in Marlow as part of a hybrid working model. Job responsibilities & Areas of Knowledge and Expertise Responsibilities; Create, own and develop detailed strategic account plans in support of the company sales strategy and agreed business targets. Create, own and develop a stakeholder engagement plan to help create line of sight to the longer-term business strategy. Develop and manage a robust governance and engagement model that ensures public-sector clients and internal teams are kept informed of on-going actions Develop and identify a process that can be measured by client agreed KPIs for quotations, responses and implementation requests. Ensure all contracts are kept updated to reflect changes Lead formal bid processes when required for new opportunities. Act as an expert advocate for MLL solutions, products and services that enables innovative solutions to be developed to meet customer needs, present and future Work closely and co-operatively with internal teams including Solution Architects, Service Delivery Managers, Service Architects, Project Managers, Bid Managers, Desk Based Sales, commercial and financial teams to provide outstanding proposals and ensure projects are delivered on time and on budget. Maintain accurate up-to-date records for all allocated clients and opportunities in the MLL Cherwell CRM system. Areas of knowledge and expertise; Proven track record of high achievement in a target carrying role Sound knowledge of account management processes and client engagement Relationship manager with strong stakeholder skills, able to operate at all levels with resilience and adaptability Public sector experience is desirable but not essential Outstanding communication skills, both verbal and written A high standard of excel skills and reporting capability Team management skills, working with multiple stakeholders to achieve objectives. Coaching and mentoring employees in order to increase productivity and revenue. Resilient, driven, and able to lead cross-functional teams. Telecoms/IT experience working with public sector customers Job Benefits & Engagement At MLL Telecom, we're passionate about transforming the world of telecoms and empowering our people to grow with us. Joining MLL means being part of an innovative company that values your skills, invests in your development, and provides real opportunities for career progression. Here, your passion for technology can shape the future of connectivity while building a rewarding career. You'll get; Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities MLL Proud Supporter of the Armed Forces Community Employer Recognition Scheme Real Living Wage Employer Work Placement & Apprenticeship Programmes Corporate & Social Responsibilities.
Jun 22, 2026
Full time
Client Director - East Region MLL Telecom Ltd is one of the UK's leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers' communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today's rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone's Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Our ED&I Statement At MLL, we are committed to building a diverse and inclusive workplace. We celebrate different perspectives, champion equality, and ensure every team member feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work MLL's Brand & Behaviours Accountability Builds Trust Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!' Data Delivers Distinction We need people to think in a 'data is valuable' kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world. Challenging for Change We want people who want to challenge the status quo. Delivering Excellence This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre. Purpose of role and Ideal Candidate Details The purpose of this role is to lead the commercial performance of strategic public sector accounts, delivering exceptional service, strengthening existing customer relationships, and driving new business growth across the East Region. The ideal candidate will be resilient and driven, with experience of working in Telecoms/IT and with public sector customers. You'll be confident leading cross-functional teams to deliver outstanding outcomes and will ideally be based within the East Region (including Essex, Suffolk, North Kent, or the North M25 area). You will be comfortable travelling regularly to customer sites and to MLL's head office in Marlow as part of a hybrid working model. Job responsibilities & Areas of Knowledge and Expertise Responsibilities; Create, own and develop detailed strategic account plans in support of the company sales strategy and agreed business targets. Create, own and develop a stakeholder engagement plan to help create line of sight to the longer-term business strategy. Develop and manage a robust governance and engagement model that ensures public-sector clients and internal teams are kept informed of on-going actions Develop and identify a process that can be measured by client agreed KPIs for quotations, responses and implementation requests. Ensure all contracts are kept updated to reflect changes Lead formal bid processes when required for new opportunities. Act as an expert advocate for MLL solutions, products and services that enables innovative solutions to be developed to meet customer needs, present and future Work closely and co-operatively with internal teams including Solution Architects, Service Delivery Managers, Service Architects, Project Managers, Bid Managers, Desk Based Sales, commercial and financial teams to provide outstanding proposals and ensure projects are delivered on time and on budget. Maintain accurate up-to-date records for all allocated clients and opportunities in the MLL Cherwell CRM system. Areas of knowledge and expertise; Proven track record of high achievement in a target carrying role Sound knowledge of account management processes and client engagement Relationship manager with strong stakeholder skills, able to operate at all levels with resilience and adaptability Public sector experience is desirable but not essential Outstanding communication skills, both verbal and written A high standard of excel skills and reporting capability Team management skills, working with multiple stakeholders to achieve objectives. Coaching and mentoring employees in order to increase productivity and revenue. Resilient, driven, and able to lead cross-functional teams. Telecoms/IT experience working with public sector customers Job Benefits & Engagement At MLL Telecom, we're passionate about transforming the world of telecoms and empowering our people to grow with us. Joining MLL means being part of an innovative company that values your skills, invests in your development, and provides real opportunities for career progression. Here, your passion for technology can shape the future of connectivity while building a rewarding career. You'll get; Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities MLL Proud Supporter of the Armed Forces Community Employer Recognition Scheme Real Living Wage Employer Work Placement & Apprenticeship Programmes Corporate & Social Responsibilities.
Who We Are The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint a Head of Operations. We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice. Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice. We are based in London but have a national remit. Job description We are entering a period of organisational growth and staff restructure, and the Head of Operations will be a new post at REF. The postholder will be ready to get stuck in, helping us to identify and address operational challenges before they become problems and reduce unnecessary demands on managers and senior leaders. We are looking for an effective communicator to ensure that people, systems, and resources support the Foundation's mission and enable staff to do their best work. We are not looking for someone who believes every challenge requires a new process. We are looking for someone who can exercise sound judgement, introduce structure where it adds value and help create the conditions in which staff and managers can focus on delivering impact. The postholder will be expected to bring a strong commitment to anti-racism, equity and inclusion in the way they approach organisational development and operational leadership. See Job Description document for full details of the role and responsibilties. Person Specification Essential Several years' experience in a senior operational, organisational development or business management role in a charity or voluntary sector organisation. Proven track record of driving operational improvements, such as overseeing or changing workflow systems, maintaining good governance and compliance policies, or implementing strong CRM systems. Proven track record of managing HR procedures, demonstrating strong interpersonal and communication skills, and effective people management including maintaining working relationships with colleagues at all levels. Strong ability to balance strategic thinking with operational delivery. Strong understanding of equality, diversity and inclusion and the ability to apply these principles in practice. Experience of working in an environment that requires flexibility, sound judgement and the ability to manage competing priorities. Experience of managing external suppliers, advisers or contractors. Desirable Experience of working in a time and resource limited small or start up organisation. Experience of working with boards, trustees or governance structures. Experience of working in an organisation committed to equality, anti-racism or social justice. Knowledge of organisational development or change management approaches. Pay and Conditions of Service This post is permanent and full-time. The annual full-time salary for this role is between £47,911 and £53,890, inclusive of London Weighting. There is a probationary period of six months for this post. Full-time staff are entitled to 25 days holiday leave per annum with additional days for long service. The timing of holidays must fit in with the needs of the Foundation and must be agreed in advance. In addition to annual holidays there is paid time off for national holidays. The post will be based in the London office at Unit 17 Deane House Studios, 27 Greenwood Place, London NW5 1LB. Staff currently work two to three days a week in the office. The normal working week is 35 hours for full-time posts, seven hours per day, Monday to Friday. Standard office hours are 9.00 a.m.-5.00 p.m. Application Process Applications will only be accepted via the portal on our website. We will require the submission of an application form and a supporting statement. The supporting statement should be 2-3 pages max, 12 point font. We will not accept applications via CV. Candidates invited to interview will be asked to prepare a presentation, details will be shared in advance. Please note that we are only able to appoint people who are eligible to work in the UK.
Jun 22, 2026
Full time
Who We Are The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint a Head of Operations. We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice. Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice. We are based in London but have a national remit. Job description We are entering a period of organisational growth and staff restructure, and the Head of Operations will be a new post at REF. The postholder will be ready to get stuck in, helping us to identify and address operational challenges before they become problems and reduce unnecessary demands on managers and senior leaders. We are looking for an effective communicator to ensure that people, systems, and resources support the Foundation's mission and enable staff to do their best work. We are not looking for someone who believes every challenge requires a new process. We are looking for someone who can exercise sound judgement, introduce structure where it adds value and help create the conditions in which staff and managers can focus on delivering impact. The postholder will be expected to bring a strong commitment to anti-racism, equity and inclusion in the way they approach organisational development and operational leadership. See Job Description document for full details of the role and responsibilties. Person Specification Essential Several years' experience in a senior operational, organisational development or business management role in a charity or voluntary sector organisation. Proven track record of driving operational improvements, such as overseeing or changing workflow systems, maintaining good governance and compliance policies, or implementing strong CRM systems. Proven track record of managing HR procedures, demonstrating strong interpersonal and communication skills, and effective people management including maintaining working relationships with colleagues at all levels. Strong ability to balance strategic thinking with operational delivery. Strong understanding of equality, diversity and inclusion and the ability to apply these principles in practice. Experience of working in an environment that requires flexibility, sound judgement and the ability to manage competing priorities. Experience of managing external suppliers, advisers or contractors. Desirable Experience of working in a time and resource limited small or start up organisation. Experience of working with boards, trustees or governance structures. Experience of working in an organisation committed to equality, anti-racism or social justice. Knowledge of organisational development or change management approaches. Pay and Conditions of Service This post is permanent and full-time. The annual full-time salary for this role is between £47,911 and £53,890, inclusive of London Weighting. There is a probationary period of six months for this post. Full-time staff are entitled to 25 days holiday leave per annum with additional days for long service. The timing of holidays must fit in with the needs of the Foundation and must be agreed in advance. In addition to annual holidays there is paid time off for national holidays. The post will be based in the London office at Unit 17 Deane House Studios, 27 Greenwood Place, London NW5 1LB. Staff currently work two to three days a week in the office. The normal working week is 35 hours for full-time posts, seven hours per day, Monday to Friday. Standard office hours are 9.00 a.m.-5.00 p.m. Application Process Applications will only be accepted via the portal on our website. We will require the submission of an application form and a supporting statement. The supporting statement should be 2-3 pages max, 12 point font. We will not accept applications via CV. Candidates invited to interview will be asked to prepare a presentation, details will be shared in advance. Please note that we are only able to appoint people who are eligible to work in the UK.
About the role We are now seeking an experienced and compassionate People and Wellbeing Manager to join us on an interim basis and help lead us through an exciting period of organisational development. This is a newly established role created as part of our growth journey. Historically, HR responsibilities have sat within our Operations function, but as the organisation has expanded, we recognise the need for dedicated HR leadership to strengthen our people practices, wellbeing offer, and organisational culture. This is a hands-on role that will lead our HR, wellbeing, recruitment, learning and development, and people culture activity. You will act as a trusted and impartial point of contact for staff, freelancers, and sessional workers while helping us embed sustainable HR systems, processes, and ways of working that will support the organisation into its next phase. About The Music Works The Music Works is a Gloucestershire charity that transforms young lives through music. We re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.
Jun 22, 2026
Full time
About the role We are now seeking an experienced and compassionate People and Wellbeing Manager to join us on an interim basis and help lead us through an exciting period of organisational development. This is a newly established role created as part of our growth journey. Historically, HR responsibilities have sat within our Operations function, but as the organisation has expanded, we recognise the need for dedicated HR leadership to strengthen our people practices, wellbeing offer, and organisational culture. This is a hands-on role that will lead our HR, wellbeing, recruitment, learning and development, and people culture activity. You will act as a trusted and impartial point of contact for staff, freelancers, and sessional workers while helping us embed sustainable HR systems, processes, and ways of working that will support the organisation into its next phase. About The Music Works The Music Works is a Gloucestershire charity that transforms young lives through music. We re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.
M&A Associate / Manager - Healthcare Investments Location: London Sector: Healthcare Private Equity / Strategic Investments Employment Type: Full-Time About the Opportunity An established international healthcare investment group with operations across the UK and USA is seeking an ambitious M&A Associate or Manager to support a major phase of expansion within the UK healthcare market. Backed by New York and London-based investors, the organisation is already a significant player within healthcare services and is now deploying substantial capital into acquisitions, growth initiatives, and strategic partnerships across the UK. This is an opportunity to join a fast-paced, highly acquisitive environment where you will work directly with senior leadership, investors, lenders, advisors, and operators on high-value transactions and strategic projects. The successful candidate will play a key role in executing acquisitions, managing financing relationships, and supporting ongoing portfolio growth within a dynamic healthcare platform. Key Responsibilities Lead and support financial due diligence processes on potential acquisitions and strategic investments Build and maintain detailed financial models including valuations, forecasting, cash flow analysis, and scenario modelling Coordinate with external advisors including accountants, legal teams, lenders, and corporate finance specialists Assist in structuring and executing M&A transactions from origination through to completion and integration Manage relationships with debt providers and support refinancing activities, covenant reporting, and ongoing debt management Support capital raising processes and liaise with banks, private credit funds, and institutional lenders Conduct market analysis and identify acquisition opportunities within the healthcare sector Prepare investment papers, board presentations, and financial reports for senior stakeholders and investors Monitor performance of acquired businesses and provide strategic financial insight to leadership teams Assist with post-acquisition integration, synergy tracking, and operational performance reviews Work closely with operational management teams to improve financial performance and support growth initiatives Analyse healthcare sector trends, regulatory developments, and competitor activity across the UK market Support budgeting, strategic planning, and long-term expansion projects Candidate Requirements ACA / ACCA / CFA qualified or equivalent Experience within Transaction Services, Corporate Finance, M&A, Financial Due Diligence, Private Equity, Investment Banking, or Strategic Finance Strong financial modelling and analytical capability Previous exposure to acquisitions, leveraged finance, or debt management activities Healthcare sector experience is advantageous but not essential Excellent communication and stakeholder management skills Ability to operate within a fast-moving, entrepreneurial investment environment Strong commercial awareness and attention to detail Advanced Excel and financial analysis skills Ideal Backgrounds We welcome applications from professionals currently working within: Big 4 Transaction Services or Deal Advisory teams Investment Banking M&A teams Private Equity portfolio finance teams Corporate Development functions Healthcare investment or healthcare advisory environments Leveraged finance or restructuring teams What's on Offer Opportunity to work with a well-capitalised international healthcare investment platform Significant exposure to high-profile UK acquisitions and strategic growth projects Direct interaction with senior investors and decision makers Competitive salary, bonus, and long-term progression opportunities Dynamic and entrepreneurial working environment Exposure to both UK and US healthcare investment markets How to Apply Please submit your CV alongside a brief summary outlining your transaction experience, financial modelling capability, and interest in healthcare investments. This role would suit an ambitious finance professional looking to take a leading role within a rapidly expanding healthcare investment platform operating across both the UK and USA.
Jun 22, 2026
Full time
M&A Associate / Manager - Healthcare Investments Location: London Sector: Healthcare Private Equity / Strategic Investments Employment Type: Full-Time About the Opportunity An established international healthcare investment group with operations across the UK and USA is seeking an ambitious M&A Associate or Manager to support a major phase of expansion within the UK healthcare market. Backed by New York and London-based investors, the organisation is already a significant player within healthcare services and is now deploying substantial capital into acquisitions, growth initiatives, and strategic partnerships across the UK. This is an opportunity to join a fast-paced, highly acquisitive environment where you will work directly with senior leadership, investors, lenders, advisors, and operators on high-value transactions and strategic projects. The successful candidate will play a key role in executing acquisitions, managing financing relationships, and supporting ongoing portfolio growth within a dynamic healthcare platform. Key Responsibilities Lead and support financial due diligence processes on potential acquisitions and strategic investments Build and maintain detailed financial models including valuations, forecasting, cash flow analysis, and scenario modelling Coordinate with external advisors including accountants, legal teams, lenders, and corporate finance specialists Assist in structuring and executing M&A transactions from origination through to completion and integration Manage relationships with debt providers and support refinancing activities, covenant reporting, and ongoing debt management Support capital raising processes and liaise with banks, private credit funds, and institutional lenders Conduct market analysis and identify acquisition opportunities within the healthcare sector Prepare investment papers, board presentations, and financial reports for senior stakeholders and investors Monitor performance of acquired businesses and provide strategic financial insight to leadership teams Assist with post-acquisition integration, synergy tracking, and operational performance reviews Work closely with operational management teams to improve financial performance and support growth initiatives Analyse healthcare sector trends, regulatory developments, and competitor activity across the UK market Support budgeting, strategic planning, and long-term expansion projects Candidate Requirements ACA / ACCA / CFA qualified or equivalent Experience within Transaction Services, Corporate Finance, M&A, Financial Due Diligence, Private Equity, Investment Banking, or Strategic Finance Strong financial modelling and analytical capability Previous exposure to acquisitions, leveraged finance, or debt management activities Healthcare sector experience is advantageous but not essential Excellent communication and stakeholder management skills Ability to operate within a fast-moving, entrepreneurial investment environment Strong commercial awareness and attention to detail Advanced Excel and financial analysis skills Ideal Backgrounds We welcome applications from professionals currently working within: Big 4 Transaction Services or Deal Advisory teams Investment Banking M&A teams Private Equity portfolio finance teams Corporate Development functions Healthcare investment or healthcare advisory environments Leveraged finance or restructuring teams What's on Offer Opportunity to work with a well-capitalised international healthcare investment platform Significant exposure to high-profile UK acquisitions and strategic growth projects Direct interaction with senior investors and decision makers Competitive salary, bonus, and long-term progression opportunities Dynamic and entrepreneurial working environment Exposure to both UK and US healthcare investment markets How to Apply Please submit your CV alongside a brief summary outlining your transaction experience, financial modelling capability, and interest in healthcare investments. This role would suit an ambitious finance professional looking to take a leading role within a rapidly expanding healthcare investment platform operating across both the UK and USA.
Role: Hotel Manager Location: Guernsey, Channel Islands Salary / Rate of pay: 45,000 per annum + 1-Bedroom Flat Platinum Recruitment is working in partnership with a wonderful, established hotel in Guernsey, and we have a fantastic opportunity for an experienced Hotel Manager to lead their property operations. What's in it for you? Live-in accommodation provided: Includes a comfortable, private 1-bedroom flat. Island lifestyle: A unique opportunity to live and work in the beautiful Channel Islands. Autonomy and impact: Take full ownership of the day-to-day operations and shape the guest journey. Career growth: Work closely with the Operations Director and a wider regional network of hospitality professionals. Supportive environment: A collaborative leadership culture focused on long-term business success and staff retention. Package 45,000 per annum Subsidised Live-In Accommodation (1-bedroom apartment) Why choose our Client? This is an exceptional prospect for a commercially minded, hands-on manager to take the reins of a popular and charming hotel in Guernsey. The property prides itself on providing excellent hospitality for residents, restaurant diners, and function guests alike. Following a period of focus on high-quality standards and local tourism growth, the hotel is primed for a leader who can drive commercial performance, build a motivated team, and act as the true public face of the business. What's involved? As Hotel Manager, you will be ultimately responsible for the day-to-day running of the entire hotel operation, reporting directly to the Operations Director. Team Leadership: Build, empower, and train a high-performing department head team to consistently exceed rising customer expectations. Operational Standards: Maintain a visible, hands-on presence during peak times, ensuring efficient working practices and smart staff rota management. Financial & Commerical Acumen: Manage profitability by monitoring cost of sales, minimising waste, and working closely with the Head Chef on gross profit margins. Sales Drive: Actively identify opportunities to boost accommodation and food revenue through seasonal packages, staycations, themed events, and local social media messaging. Compliance: Ensure the property adheres strictly to all health and safety, fire, and food hygiene regulations, whilst maintaining strong relations with VisitGuernsey. Sound like the role for you? For this, we hope you have: Proven Hospitality Management Experience: A strong background as a Hotel Manager, Deputy GM, or an accomplished Operations Manager looking for their next step. A Balance of Skills: Strong financial and strategic capability combined with a willingness to be operationally hands-on when the business requires it. Excellent People Skills: A natural leader who enjoys mentoring staff, handling guest feedback swiftly and decisively, and building strong local community relationships. Regulatory Knowledge: Familiarity with compliance, health and safety, and working alongside tourism boards. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Hotel Manager role in Guernsey. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Hotel Manager Location: Guernsey Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jun 22, 2026
Full time
Role: Hotel Manager Location: Guernsey, Channel Islands Salary / Rate of pay: 45,000 per annum + 1-Bedroom Flat Platinum Recruitment is working in partnership with a wonderful, established hotel in Guernsey, and we have a fantastic opportunity for an experienced Hotel Manager to lead their property operations. What's in it for you? Live-in accommodation provided: Includes a comfortable, private 1-bedroom flat. Island lifestyle: A unique opportunity to live and work in the beautiful Channel Islands. Autonomy and impact: Take full ownership of the day-to-day operations and shape the guest journey. Career growth: Work closely with the Operations Director and a wider regional network of hospitality professionals. Supportive environment: A collaborative leadership culture focused on long-term business success and staff retention. Package 45,000 per annum Subsidised Live-In Accommodation (1-bedroom apartment) Why choose our Client? This is an exceptional prospect for a commercially minded, hands-on manager to take the reins of a popular and charming hotel in Guernsey. The property prides itself on providing excellent hospitality for residents, restaurant diners, and function guests alike. Following a period of focus on high-quality standards and local tourism growth, the hotel is primed for a leader who can drive commercial performance, build a motivated team, and act as the true public face of the business. What's involved? As Hotel Manager, you will be ultimately responsible for the day-to-day running of the entire hotel operation, reporting directly to the Operations Director. Team Leadership: Build, empower, and train a high-performing department head team to consistently exceed rising customer expectations. Operational Standards: Maintain a visible, hands-on presence during peak times, ensuring efficient working practices and smart staff rota management. Financial & Commerical Acumen: Manage profitability by monitoring cost of sales, minimising waste, and working closely with the Head Chef on gross profit margins. Sales Drive: Actively identify opportunities to boost accommodation and food revenue through seasonal packages, staycations, themed events, and local social media messaging. Compliance: Ensure the property adheres strictly to all health and safety, fire, and food hygiene regulations, whilst maintaining strong relations with VisitGuernsey. Sound like the role for you? For this, we hope you have: Proven Hospitality Management Experience: A strong background as a Hotel Manager, Deputy GM, or an accomplished Operations Manager looking for their next step. A Balance of Skills: Strong financial and strategic capability combined with a willingness to be operationally hands-on when the business requires it. Excellent People Skills: A natural leader who enjoys mentoring staff, handling guest feedback swiftly and decisively, and building strong local community relationships. Regulatory Knowledge: Familiarity with compliance, health and safety, and working alongside tourism boards. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Hotel Manager role in Guernsey. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Hotel Manager Location: Guernsey Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Jun 22, 2026
Full time
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 22, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 22, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
HR Business Partner London (Permanent) HR Business Partner Employee Relations Change Management Workforce Planning Location: London (Liverpool Street) 3 days per week in the office following probation, 2 days from home. Important: During the first 3 6 months, the successful candidate will be required to work from our Wickford, Essex office 3 days per week to support onboarding and training. Following probation, the role will be based at our London office near Liverpool Street, with 3 office days and 2 remote working days per week. Candidates must be willing and able to commute to both Wickford and London. Reports To: HR Director UK & Ireland About the Organisation Our client is a growing international organisation operating across multiple markets. With a collaborative and people-focused culture, the business is committed to innovation, continuous improvement and professional development. This role offers the opportunity to partner with leaders across the UK and Ireland, supporting strategic business objectives through effective people practices, employee engagement and organisational change. About the Role We are seeking an experienced and proactive HR Business Partner to support employees and leaders across the UK and Ireland. This is a broad generalist role that combines strategic business partnering with hands-on operational HR support. Working closely with the HR Director and business leaders, you will provide pragmatic HR solutions, support organisational change, manage employee relations matters and help drive employee engagement initiatives. The role requires someone who is comfortable operating in a fast-paced environment, balancing commercial objectives with employee experience while building strong relationships across the business. This opportunity would suit an HR professional who enjoys variety, thrives in evolving environments and wants to contribute to the development of a growing HR function. Key Responsibilities HR Business Partnering - Provide day-to-day HR advice and support to managers and employees across the UK and Ireland. - Partner with leaders on workforce planning, performance management and employee development. - Coach managers to support effective decision-making and minimise people-related risk. - Support business change initiatives and organisational development activities. - Build strong stakeholder relationships and position HR as a trusted business partner. Employee Relations & Compliance - Manage a range of employee relations cases including disciplinary, grievance, performance management and conflict resolution matters. - Ensure compliance with UK employment legislation and company policies. - Support managers in handling complex people issues with confidence, fairness and commercial awareness. - Identify and escalate risk appropriately while maintaining a pragmatic approach. Employee Experience & Engagement - Support initiatives that promote employee engagement and a positive workplace culture. - Act as a trusted point of contact for employees and managers. - Contribute to the development of an inclusive and collaborative working environment. HR Operations & Systems - Support effective HR processes including payroll, benefits administration and employee data management. - Maintain accurate HR records and reporting through Workday and other HR systems. - Identify opportunities to improve HR processes, efficiencies and ways of working. - Work collaboratively with colleagues to ensure consistency across HR activities. Change Management & Organisational Development - Support organisational change projects and restructuring activities. - Help leaders navigate periods of change and business transformation. - Contribute to organisation design initiatives that align people structures with business objectives. Diversity, Equity & Inclusion - Support DE&I initiatives across recruitment, development and engagement activities. - Promote an inclusive culture that values diverse perspectives and experiences. Skills & Experience - Minimum 4 years' HR experience with proven success in an HR Business Partner or similar role. - Strong generalist HR knowledge and understanding of UK employment law. - Experience supporting employee relations cases and organisational change initiatives. - Demonstrated ability to work effectively in fast-paced, evolving environments. - Strong stakeholder management and influencing skills. - Excellent communication and relationship-building abilities. - Commercially aware with sound judgement and a pragmatic approach to problem-solving. - Strong HR operations experience and understanding of core HR processes. - Proficiency in Workday is essential. - CIPD Level 5 qualified or equivalent experience preferred. Personal Attributes Collaborative, approachable and solutions-focused. Resilient, adaptable and comfortable managing competing priorities. Confident communicator with the ability to challenge constructively. Proactive, organised and able to work independently. Motivated by continuous improvement and professional growth. What We Offer Opportunity to play a key role within a growing international organisation. Exposure to a broad range of HR activities and strategic initiatives. Collaborative and supportive working environment. Professional development and career progression opportunities. Competitive salary and benefits package. If you are interested, please apply today.
Jun 22, 2026
Full time
HR Business Partner London (Permanent) HR Business Partner Employee Relations Change Management Workforce Planning Location: London (Liverpool Street) 3 days per week in the office following probation, 2 days from home. Important: During the first 3 6 months, the successful candidate will be required to work from our Wickford, Essex office 3 days per week to support onboarding and training. Following probation, the role will be based at our London office near Liverpool Street, with 3 office days and 2 remote working days per week. Candidates must be willing and able to commute to both Wickford and London. Reports To: HR Director UK & Ireland About the Organisation Our client is a growing international organisation operating across multiple markets. With a collaborative and people-focused culture, the business is committed to innovation, continuous improvement and professional development. This role offers the opportunity to partner with leaders across the UK and Ireland, supporting strategic business objectives through effective people practices, employee engagement and organisational change. About the Role We are seeking an experienced and proactive HR Business Partner to support employees and leaders across the UK and Ireland. This is a broad generalist role that combines strategic business partnering with hands-on operational HR support. Working closely with the HR Director and business leaders, you will provide pragmatic HR solutions, support organisational change, manage employee relations matters and help drive employee engagement initiatives. The role requires someone who is comfortable operating in a fast-paced environment, balancing commercial objectives with employee experience while building strong relationships across the business. This opportunity would suit an HR professional who enjoys variety, thrives in evolving environments and wants to contribute to the development of a growing HR function. Key Responsibilities HR Business Partnering - Provide day-to-day HR advice and support to managers and employees across the UK and Ireland. - Partner with leaders on workforce planning, performance management and employee development. - Coach managers to support effective decision-making and minimise people-related risk. - Support business change initiatives and organisational development activities. - Build strong stakeholder relationships and position HR as a trusted business partner. Employee Relations & Compliance - Manage a range of employee relations cases including disciplinary, grievance, performance management and conflict resolution matters. - Ensure compliance with UK employment legislation and company policies. - Support managers in handling complex people issues with confidence, fairness and commercial awareness. - Identify and escalate risk appropriately while maintaining a pragmatic approach. Employee Experience & Engagement - Support initiatives that promote employee engagement and a positive workplace culture. - Act as a trusted point of contact for employees and managers. - Contribute to the development of an inclusive and collaborative working environment. HR Operations & Systems - Support effective HR processes including payroll, benefits administration and employee data management. - Maintain accurate HR records and reporting through Workday and other HR systems. - Identify opportunities to improve HR processes, efficiencies and ways of working. - Work collaboratively with colleagues to ensure consistency across HR activities. Change Management & Organisational Development - Support organisational change projects and restructuring activities. - Help leaders navigate periods of change and business transformation. - Contribute to organisation design initiatives that align people structures with business objectives. Diversity, Equity & Inclusion - Support DE&I initiatives across recruitment, development and engagement activities. - Promote an inclusive culture that values diverse perspectives and experiences. Skills & Experience - Minimum 4 years' HR experience with proven success in an HR Business Partner or similar role. - Strong generalist HR knowledge and understanding of UK employment law. - Experience supporting employee relations cases and organisational change initiatives. - Demonstrated ability to work effectively in fast-paced, evolving environments. - Strong stakeholder management and influencing skills. - Excellent communication and relationship-building abilities. - Commercially aware with sound judgement and a pragmatic approach to problem-solving. - Strong HR operations experience and understanding of core HR processes. - Proficiency in Workday is essential. - CIPD Level 5 qualified or equivalent experience preferred. Personal Attributes Collaborative, approachable and solutions-focused. Resilient, adaptable and comfortable managing competing priorities. Confident communicator with the ability to challenge constructively. Proactive, organised and able to work independently. Motivated by continuous improvement and professional growth. What We Offer Opportunity to play a key role within a growing international organisation. Exposure to a broad range of HR activities and strategic initiatives. Collaborative and supportive working environment. Professional development and career progression opportunities. Competitive salary and benefits package. If you are interested, please apply today.
Please only apply if you have previous compliance experience within a law firm or legal environment. Applications from candidates without legal compliance experience will not be considered. Blue Legal is partnering with a respected law firm to recruit a Compliance & Office Manager. This is a broad, varied, and influential opportunity for an experienced Compliance & Office Manager to take ownership of the firm's compliance framework, office operations, and health & safety function. Working closely with senior leadership, the successful Compliance & Office Manager will act as a central point of contact for regulatory compliance, including SRA, AML, GDPR, and wider risk management requirements. The role also offers excellent long-term development opportunities, with the firm keen to invest in the right individual. For candidates looking to progress their legal career, support towards SQE 1 and SQE 2 may be available. This is an excellent opportunity for a Compliance & Office Manager who wants to grow and develop within a supportive and ambitious law firm. The Responsibilities of the Compliance & Office Manager As the Compliance & Office Manager, you will: Lead and manage the firm's compliance framework, ensuring full adherence to SRA, AML, GDPR, and other relevant regulatory requirements. Act as the firm's primary point of contact for regulatory compliance matters, providing guidance and support to stakeholders across the business. Develop, review, and maintain compliance policies, procedures, and risk controls, identifying opportunities for improvement and ensuring best practice is followed. Conduct internal compliance audits and support external audits, ensuring the firm remains compliant with regulatory obligations. Maintain key compliance registers, including complaints, breaches, conflicts, risk assessments, and regulatory records. Support anti-money laundering processes, client due diligence, and wider risk management activities. The Candidate The successful Compliance & Office Manager will possess: Proven compliance experience within a law firm or legal environment. Strong working knowledge of SRA regulations, AML requirements, GDPR, and legal sector compliance obligations. Previous experience acting as a central point of contact for compliance and regulatory matters. Experience developing and maintaining compliance policies, procedures, and risk management frameworks. Excellent organisational and stakeholder management skills, with the ability to manage multiple priorities and influence stakeholders at all levels. Strong communication skills with the confidence to provide guidance and promote best practice across the business. Previous exposure to office management, facilities management, business operations, or health and safety responsibilities within a professional services environment.
Jun 22, 2026
Full time
Please only apply if you have previous compliance experience within a law firm or legal environment. Applications from candidates without legal compliance experience will not be considered. Blue Legal is partnering with a respected law firm to recruit a Compliance & Office Manager. This is a broad, varied, and influential opportunity for an experienced Compliance & Office Manager to take ownership of the firm's compliance framework, office operations, and health & safety function. Working closely with senior leadership, the successful Compliance & Office Manager will act as a central point of contact for regulatory compliance, including SRA, AML, GDPR, and wider risk management requirements. The role also offers excellent long-term development opportunities, with the firm keen to invest in the right individual. For candidates looking to progress their legal career, support towards SQE 1 and SQE 2 may be available. This is an excellent opportunity for a Compliance & Office Manager who wants to grow and develop within a supportive and ambitious law firm. The Responsibilities of the Compliance & Office Manager As the Compliance & Office Manager, you will: Lead and manage the firm's compliance framework, ensuring full adherence to SRA, AML, GDPR, and other relevant regulatory requirements. Act as the firm's primary point of contact for regulatory compliance matters, providing guidance and support to stakeholders across the business. Develop, review, and maintain compliance policies, procedures, and risk controls, identifying opportunities for improvement and ensuring best practice is followed. Conduct internal compliance audits and support external audits, ensuring the firm remains compliant with regulatory obligations. Maintain key compliance registers, including complaints, breaches, conflicts, risk assessments, and regulatory records. Support anti-money laundering processes, client due diligence, and wider risk management activities. The Candidate The successful Compliance & Office Manager will possess: Proven compliance experience within a law firm or legal environment. Strong working knowledge of SRA regulations, AML requirements, GDPR, and legal sector compliance obligations. Previous experience acting as a central point of contact for compliance and regulatory matters. Experience developing and maintaining compliance policies, procedures, and risk management frameworks. Excellent organisational and stakeholder management skills, with the ability to manage multiple priorities and influence stakeholders at all levels. Strong communication skills with the confidence to provide guidance and promote best practice across the business. Previous exposure to office management, facilities management, business operations, or health and safety responsibilities within a professional services environment.
Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 22, 2026
Full time
Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are currently looking for a Business Development Manager to work from our offices in Leeds (LS10 1SD). The main purpose of this role is to: Drive ASD's efforts to penetrate and develop specific sectors (such as Energy / Rail / Marine) and targeted companies providing both revenue and market share growth. Proactively undertake external customer / prospect visits to support the Business Development function. Organise / co-ordinate and manage the development of ASD's value proposition incorporating product development / supply chain and value-added services to all sector's. This is an office-based role, working 37.5 hours each week, Monday to Friday, however travel to other ASD locations, customers, etc, is also required. Key Responsibilities Perform proactive calling on agreed sectors, project pipelines and business opportunities. Provide quotation / tender support including supplier sourcing where applicable. Be responsible for quality and upkeep of customer database / records / reports in CRM system Support ASD's position within nominated sectors (such as Energy / Rail / Marine), enhancing our current sales and gross margin. Identify products and service opportunities, related to the target sector's, which ASD could introduce to enhance our market position and profitability. Manage transactional activities such as SAP order raising. Undertake external customer / prospect visits. Candidate Profile Experience within steel, metals, manufacturing, construction or industrial sectors. Proven track record within commercial and / or product development. Strongly developed IT skills, including Microsoft Word, Excel, Powerpoint and Outlook. Strong commercial awareness and results-driven mindset. Excellent communication and relationship-building skills. High level of organisation and attention to detail. Confident using CRM and ERP (ideally SAP) systems and Microsoft Office applications. A full UK driving license. A stable career history. What we offer As well as a competitive salary and a car allowance or company car (after probationary period) we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Additional Information Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy. How to Apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.
Jun 22, 2026
Full time
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are currently looking for a Business Development Manager to work from our offices in Leeds (LS10 1SD). The main purpose of this role is to: Drive ASD's efforts to penetrate and develop specific sectors (such as Energy / Rail / Marine) and targeted companies providing both revenue and market share growth. Proactively undertake external customer / prospect visits to support the Business Development function. Organise / co-ordinate and manage the development of ASD's value proposition incorporating product development / supply chain and value-added services to all sector's. This is an office-based role, working 37.5 hours each week, Monday to Friday, however travel to other ASD locations, customers, etc, is also required. Key Responsibilities Perform proactive calling on agreed sectors, project pipelines and business opportunities. Provide quotation / tender support including supplier sourcing where applicable. Be responsible for quality and upkeep of customer database / records / reports in CRM system Support ASD's position within nominated sectors (such as Energy / Rail / Marine), enhancing our current sales and gross margin. Identify products and service opportunities, related to the target sector's, which ASD could introduce to enhance our market position and profitability. Manage transactional activities such as SAP order raising. Undertake external customer / prospect visits. Candidate Profile Experience within steel, metals, manufacturing, construction or industrial sectors. Proven track record within commercial and / or product development. Strongly developed IT skills, including Microsoft Word, Excel, Powerpoint and Outlook. Strong commercial awareness and results-driven mindset. Excellent communication and relationship-building skills. High level of organisation and attention to detail. Confident using CRM and ERP (ideally SAP) systems and Microsoft Office applications. A full UK driving license. A stable career history. What we offer As well as a competitive salary and a car allowance or company car (after probationary period) we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Additional Information Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy. How to Apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.
Job Title: Ecommerce Manager Location: Greater London Salary: 40,000 - 50,000 Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG. What's in it for you? Working within forward thinking gaming company Supporting culture Development opportunities Brilliant break out area with gaming consoles and fully stocked bar Ecommerce Manager Responsibilities: eCommerce Platform & Marketplace Management Digital Analytics & Performance Tracking Team Leadership & Training Technical & Systems Management Channel Coordination & Cross-Functional Collaboration Ecommerce Manager will have / be: B2C experience within Tech FMCG Experience managing third party marketing Proactive Adaptable Experience working across Europe & US markets ideally but not mandatory
Jun 22, 2026
Full time
Job Title: Ecommerce Manager Location: Greater London Salary: 40,000 - 50,000 Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG. What's in it for you? Working within forward thinking gaming company Supporting culture Development opportunities Brilliant break out area with gaming consoles and fully stocked bar Ecommerce Manager Responsibilities: eCommerce Platform & Marketplace Management Digital Analytics & Performance Tracking Team Leadership & Training Technical & Systems Management Channel Coordination & Cross-Functional Collaboration Ecommerce Manager will have / be: B2C experience within Tech FMCG Experience managing third party marketing Proactive Adaptable Experience working across Europe & US markets ideally but not mandatory
Application Support Manager Remote (UK) / Quarterly travel to Scotland Salary £50,000 £55,000 A specialist software company with a strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists. This is a critical leadership supporting a customer base of around accounts in depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building the processes that keep an industry-leading product performing at its best. Responsibilties of the Application Support Manager Lead and manage a team of 6 application support specialists, overseeing day-to-day performance and fostering a customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident, problem, and change management, bringing structure and consistency to support operations. Act as the primary liaison with the external infrastructure partner, ensuring hosted customer environments are secure, reliable, and well-supported. Monitor KPIs and customer satisfaction data, using insight to drive continuous improvement and proactively address recurring issues. Collaborate with Product, Development, Sales, and Professional Services to align support with business goals. Experience required for the Application Support Manager Experience in a senior support or service delivery leadership role within a software or IT services environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing third-party service providers or infrastructure partners. Comfortable owning a small, high-touch customer base. Ablility to engage effectively across technical and non-technical stakeholders. Interview Process Initial online assessment 30-minute video call with the hiring manager Final stage interview with the CEO Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 22, 2026
Full time
Application Support Manager Remote (UK) / Quarterly travel to Scotland Salary £50,000 £55,000 A specialist software company with a strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists. This is a critical leadership supporting a customer base of around accounts in depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building the processes that keep an industry-leading product performing at its best. Responsibilties of the Application Support Manager Lead and manage a team of 6 application support specialists, overseeing day-to-day performance and fostering a customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident, problem, and change management, bringing structure and consistency to support operations. Act as the primary liaison with the external infrastructure partner, ensuring hosted customer environments are secure, reliable, and well-supported. Monitor KPIs and customer satisfaction data, using insight to drive continuous improvement and proactively address recurring issues. Collaborate with Product, Development, Sales, and Professional Services to align support with business goals. Experience required for the Application Support Manager Experience in a senior support or service delivery leadership role within a software or IT services environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing third-party service providers or infrastructure partners. Comfortable owning a small, high-touch customer base. Ablility to engage effectively across technical and non-technical stakeholders. Interview Process Initial online assessment 30-minute video call with the hiring manager Final stage interview with the CEO Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
