38 jobs found

Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £21.59 ph PAYE - £28.55 ph Umbrella

Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

We are seeking an experienced Lettings Officer to provide short-term cover for a busy housing team based in Burton upon Trent. This is a full-time role requiring an immediate start, with the potential to extend for a longer contract. Key Responsibilities of a Lettings Officer: Carrying out viewings of vacant properties Completing tenancy sign-ups for new tenants Undertaking ready-to-let inspections prior to sign-up Reviewing ID documentation during sign-ups Scanning and saving sign-up documents to the CRM system Uploading new tenancy details onto the housing management system Providing ad hoc administrative support, including uploading data and meter readings Uploading CORE data Verifying notices of termination Requesting property adverts and reviewing match lists Conducting pre-tenancy assessments and affordability checks About You: Previous experience in a lettings or housing management role Strong knowledge of tenancy sign-ups and compliance processes Confident carrying out affordability assessments and pre-tenancy checks Competent using housing management/CRM systems Organised, detail-focused, and able to work at pace Full UK driving licence and access to own vehicle (essential) What this Lettings Officer role has to offer: Competitive hourly rate Hybrid working Immediat start 37 hours per week Initial short term cover If this Lettings Officer role is for you please apply or contact (url removed)

We are seeking a proactive and customer-focused Allocations Officer to join a Local Authority in Devon and play a key role in helping residents access suitable affordable housing. As an Allocations Officer, you will assess and manage applications to the Housing Register, ensuring decisions are made in line with current housing legislation and the Council's Allocations Policy. You will prioritise applications, administer property allocations, coordinate weekly property adverts, and provide expert housing options advice to a wide range of applicants. The role involves working closely with customers, housing associations, support agencies, Councillors, MPs and other stakeholders, responding to enquiries and providing clear guidance on housing options and allocation processes. You will also participate in multi-agency panels, assess health and wellbeing applications, support local lettings initiatives, and undertake outreach activities across the district. We are looking for someone with excellent communication and organisational skills, strong attention to detail, and the ability to manage a varied caseload within agreed timescales. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this

Housing Officer Temporary - 3 Months Full Time 22.50 Umbrella Swadlincote We are currently working on behalf of a public sector client to recruit to a Housing Officer on a Temporary basis in Swadlincote. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Job Title: Neighbourhood Officer Job Type: Temporary, Hybrid - Monday to Friday Location: Norwich Rate of pay: £36,225 per annum ARC are currently looking for a Neighbourhood Officer who is looking for immediate work on a temp basis. For this position, you must be able to deliver allocations and lettings, tenancy management and management anti-social behaviour services. You must have previous proven experience in social housing/housing associations for this position. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.

4Recruitment Services are seeking a Housing Neighbourhood Officer for our client based in Slough. As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. To support Senior Neighbourhood officers, Neighbourhood Leads and the Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area. All Aspects of Tenancy Management Estate management Viewings, new tenancy visits and tenancy sign ups Tenancy Audit and fraud prevention Early rent arrears support Requesting responsive maintenance Addressing anti-social behaviour Providing a tenancy sustainment service The Tenancy Management team implement area-specific Service Plans and Corporate Plans which support the delivery of the corporate 5-Year Plan objectives. DUTIES AND RESPONSIBILITIES INCLUDE: To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents. Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, manage the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices. Raising of Purchase Orders and ensuring invoices are checked and paid. Provide administrative support in relation to the preparation of documents for Senior Neighbourhood Officers to use when going to court to; Provide administrative support in the management of council owned garages, car ports and hard standings including the administration of voids, allocations, lettings, and the termination of rental agreements. Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes arranging and conducting viewings, meeting with new tenants to complete relevant paperwork, carrying out identity checks and ensuring that the first period of rent is paid in advance of the tenancy being signed. Support the completion of all mutual exchange processes from receiving an application through to completion of the exchange within the statutory timescales. Maintain and update all records of tenancy audits and estate inspections completed by Senior Neighbourhood Officers updating NEC database. Support all Neighbourhood Leads and the Neighbourhood Manager to provide timely key performance indicator information each quarter. ESSENTIAL REQUIREMENTS INCLUDE: Basic knowledge of role of social housing. Comprehensive understanding of Neighbourhood Services objectives. Awareness and understanding of Housing Regulation and Consumer Standards. NVQ Level 3/A level education (preferably in Business/ Administration or similar) or equivalent. A full JD is available upon request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact Chelsey on (phone number removed) or email (url removed)

Housing Manager Location: Didsbury, Manchester Salary 54,711 - 57,590 (Starting salary 54,711) Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role We have an exciting opportunity to join our Housing Management and Support team as a Housing Manager (Lettings Lead) to lead our housing management team including responsibility for lettings across social and affordable rented homes. You'll manage and support a team of Housing Officers and Assistants, helping them deliver a consistent, high-quality service. You'll also play a key role in improving performance, reducing void loss and making sure our service is efficient, compliant and customer focused. What you'll be doing Lead housing management and lettings services, including voids, allocations, new developments and changes of tenancy Oversee all housing and tenancy management activities, ensuring services are delivered in line with policy and good practice Make decisions across tenancy management processes, including tenancy sustainment, breaches and terminations Manage team performance across housing management and lettings, improving outcomes and addressing underperformance Monitor performance data, including void turnaround, rent loss and tenancy outcomes Ensure services are efficient, compliant and deliver value for money Work with colleagues and partners to provide joined-up support for customers and communities Manage budgets, compliance and risk within the service About you We're looking for someone with strong leadership and communication skills, able to work confidently with customers, colleagues and partners. You will be calm under pressure, able to make sound decisions and handle complex or sensitive situations. You'll be an effective people leader, able to support and motivate a team, manage performance and drive improvement. You'll take a collaborative approach and be committed to delivering high-quality services and positive outcomes for customers and communities. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 1 July 2026 Interview Date: Friday 10 July 2026 For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Housing Officers x 2 3 months initial contract £18.46 plus holiday pay, £20.69 including holiday pay, £24.06 Umbrella 1 x Dorset patch, 1 x Devon patch 37 hrs per week Work from home, attending patch to carry out visits 2 or 3 days per week We are currently seeking 2 x experienced Housing Officers to work for one of our key clients, covering patches in Dorset You will be providing a housing management service, ensuring a responsive service is provided, covering the following: Tenancy Management Lettings & Voids Neighbourhood & Estate Management ASB and disputes Resident Engagement Safeguarding We are looking for candidates to be able to start as soon as possible. A basic DBS will be required that we can carry out for you For further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed) or apply via this site

A Housing Association is currently looking for an officed based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset's team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents' satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office. This roles pays £21.59 PAYE umbrella rate £28.56 Essential Must have worked recently as a Housing Officer or similiar role in housing Excellent communicator Must be immediately available or on short notice

We are currently working with a local authority in Norfolk who are seeking an experienced Lettings Assistant to join their team on a temporary basis. This is an excellent opportunity for a customer-focused housing professional with experience in lettings coordination, property administration, or housing support to contribute to the delivery of an efficient and effective lettings service. Key Responsibilities of a Lettings Assistant: Support the end-to-end lettings process for vacant properties. Assist with advertising available homes and coordinating allocations in line with housing policies and procedures. Liaise with applicants, local authorities, and internal departments to progress lettings and ensure a smooth customer journey. Arrange property viewings and communicate effectively with prospective tenants throughout the process. Prepare offer paperwork and assist with tenancy sign-ups and related administration. Maintain accurate records and update housing management systems. Monitor progress of lettings cases and support the achievement of void turnaround targets. Respond to enquiries from applicants and stakeholders, providing a high standard of customer service. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure properties are re-let efficiently. Assist with general administrative duties relating to lettings and housing services. Essential Requirements of a Lettings Assistant: Previous experience in a Lettings Assistant, Housing Assistant, Lettings Coordinator, Property Administrator, or similar role. Strong customer service and communication skills with the ability to build positive relationships with a range of stakeholders. Experience coordinating lettings, housing applications, tenancy administration, or property-related processes. Knowledge of social housing, housing allocations, or lettings processes is desirable. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Experience using Microsoft Office and database or housing management systems. Ability to work accurately and efficiently in a fast-paced environment. If this Lettings Assistant role is of interest, please apply or contact (url removed)

We are currently recruiting for a Housing Officer to join a specialist housing provider on a temp-to-perm basis. This is an excellent opportunity for an experienced housing professional to manage a varied portfolio of properties across the West Midlands, including self-contained homes, bungalows, shared accommodation and larger housing schemes. This is a predominantly housing management and tenancy-focused role, offering a high degree of autonomy and flexibility. You will be responsible for managing your own patch, ensuring properties are well maintained, tenancies are sustained and residents receive a high-quality service. Key Responsibilities of a Housing Officer: Managing a portfolio of properties across the West Midlands. Conducting tenancy visits, scheme inspections and property checks. Managing void properties and coordinating re-lets to minimise turnaround times. Liaising with repairs and maintenance teams to ensure works are completed efficiently. Handling tenancy, rent and housing benefit-related enquiries. Working with local authorities, support providers and referral partners to maintain occupancy and support tenancy sustainment. Managing relationships with landlords, investors and external stakeholders. Identifying safeguarding concerns and maintaining accurate housing records. About You: Previous experience in a Housing Officer, Tenancy Officer or Neighbourhood Officer role. Experience managing voids, lettings, tenancy management and housing-related casework. Strong communication and stakeholder management skills. Able to work independently, manage your own diary and prioritise workloads effectively. A proactive and customer-focused approach to housing management. What's on Offer: Temp-to-perm opportunity. Hybrid working with approximately three days per week on patch. Mileage paid at 55p per mile. No fixed office base. A varied role with autonomy, flexibility and the opportunity to make a real impact within a growing housing organisation. This opportunity would suit a housing professional who enjoys managing their own patch and delivering excellent tenancy and property management services within a supportive and flexible environment.

About the RoleWe are looking for an organised and customer-focused Lettings Coordinator to join a Empty Homes & Lettings Team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, coordinating multiple activities, and making a real difference by helping customers move into quality homes quickly and efficiently. As a Lettings Officer, you will play a vital role in managing the end-to-end empty homes process, ensuring properties are re-let promptly, minimising financial loss, and delivering an excellent customer experience throughout the lettings journey. Key Responsibilities Coordinate the letting of empty homes from end of tenancy through to customer sign-up and post-sign-up activities. Act as a first point of contact for customers, colleagues, and external stakeholders, providing a responsive and professional service. Liaise with internal teams, contractors, and external agencies to ensure properties are ready to let within agreed timescales. Arrange inspections, appointments, and viewings with outgoing and incoming customers. Verify, process, and accurately maintain records and documentation relating to lettings and empty homes. Assess applicants' initial suitability for properties, including gathering and reviewing landlord references. Coordinate and raise repair orders and void works with contractors to ensure homes meet required standards. Monitor performance against service standards and KPIs, contributing to continuous improvement initiatives. Maintain compliance with information governance, audit requirements, and relevant policies and procedures. About You We're looking for someone who is highly organised, adaptable, and passionate about delivering outstanding customer service. Ideally you will have worked within a lettings or housing role previously. Essential Skills & Experience Previous experience in a customer service or administrative environment. Strong communication and interpersonal skills. Good literacy and numeracy skills. GCSEs (or equivalent) in English and Mathematics. Proficient in Microsoft Office applications. Ability to manage a busy workload, prioritise effectively, and work to tight deadlines. Strong diary management and scheduling skills. A collaborative team player with a customer-first mindset. Why Join Us? This role offers an hourly rate of 17.14 per hour inclusive of holiday, and you will receive pay on a weekly basis. This is a fully office based role in Norwich, offering great training and support from the team. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield

A place to create moments that matter Location: 100% onsite, you'll work across 2 schemes in the Yorkshire region Salary: £30,912 per annum Contract: Permanent, 35 hours per week, Monday - Friday 9am-5pm Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The Role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our client's Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: Be a visible, supportive presence in our client's schemes, building strong relationships with residents Work closely with lettings teams to ensure smooth move-ins and positive first impressions Encourage community engagement and help residents live independently for as long as possible Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care Collaborate with internal teams and external partners to deliver joined-up support Escalate and take cases to court as a last resort, ensuring all other options have been explored first Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £30,912 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary. About You Experience delivering housing management services within a specialist or generic housing context CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards), or qualified through experience Strong understanding of anti-social behaviour management and rental income collection processes Proven ability to manage multiple tasks and meet performance targets independently and as part of a team Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders Knowledge of safeguarding practices within a housing context Regular business travel will be necessary to other sites and off-site meetings as required Successful candidates will undergo a DBS check and social media checks as part of our client's onboarding process. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you your experience, goals, and what you bring. Planned date: 26th June via Teams Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a questionnaire in advance. You'll also have the opportunity to walk around the scheme and meet some of our customers on the day. Planned date: 3rd July at our Yorkshire office We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A Place to Build a Future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with: 28 days holiday plus bank holidays (pro rata for part time) An extra day to celebrate your birthday, plus the option to purchase more Access to an online GP Gym discounts A dedicated day to volunteer for a cause that matters to you And because they believe in supporting you now and in the future, you'll have access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. REF-

Housing Officer Location: South West Salary : £36,000 Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want the organisation to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patches: Cirencester, Chipping Norton & Chippenham What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

BDS are currently recruiting for a Supported Housing Officer to work with a well-established Housing Association supporting a patch covering across the West Midlands. You will be providing housing support to vulnerable clients with learning disabilities. You will be the first point of contact with respect to complaints, tenancy management, anti-social behaviour, tenancy enforcement, income management and lettings. You will manage your own diary and as a mobile worker you will be expected to spend most of your time on site where your patch is located. These areas include; Birmingham, Black Country, Nottingham, Kidderminster, East Staffs, Leicester and Derby. Main duties include but are not limited; Effectively manage of void properties Managing rent arrears effectively Respond accordingly to all instances of anti-social behaviour (ASB) to help resolve matters and prevent further incidents. Prioritise income maximisation and avoidance of loss of income through rent losses from voids and arrears Ensuring letting of property is in line with local policy with sign up where necessary. Drawing up and getting tenants signed up to tenancy agreements, including the use of pictorial tenancies, tenancy training, ensuring mental capacity or arranging best interest assessment Hours; 37 hours per week (flexible working between 8am till 8pm Monday to Friday) Hybrid working available £18.19ph PAYE- £23.57ph UMB Temp ongoing to start ASAP YOU MUST BE A DRIVER WITH ACSESS TO A VEHICLE! Apply now for immediate consideration!

A South London local authority is seeking a Temporary Accommodation Move On Officer to join its dedicated Housing team on an initial 6-month contract. This is a key frontline role focused on helping households move out of temporary accommodation and into secure, settled housing. You will work directly with households in temporary accommodation to understand their individual move-on needs, identify and overcome barriers, and support them through the transition into suitable settled accommodation in line with legal housing duties. A core part of the role involves working closely with Lettings Negotiators to ensure the right properties are identified and effectively matched to households, maximising the use of available housing stock and ensuring no properties go unused. You will also play an important role in setting clear and realistic expectations for households around their move-on journey, helping them understand the most likely routes into settled accommodation and the actions required to achieve this. In addition, you will signpost residents to relevant support services, including benefits advice, debt support, and wider welfare assistance, ensuring they are fully prepared to sustain their future tenancy. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this

We are currently working with a local authority who are seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License. Must have experience using Northgate (NEC) system. This is a hybrid role based in Nottinghamshire , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

Good Afternoon, I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Temporary Accommodation Move On Officer this role will be: SW2 1RW Hybrid The right candidate will: To manage a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. We require the following: Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment. Experience of successfully negotiating with internal/external clients and stakeholders with maximum effect; achieving desired outcomes. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,