Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery Support the COO and Head of Liverpool in the strategic management and ongoing development of the office Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers Build strong, trusted relationships with partners, fee-earners, and business support functions Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration Translate strategic priorities into practical, deliverable actions across the Liverpool office Lead and support cross-functional projects and transformation initiatives Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals Drive continuous improvement, identifying opportunities to enhance processes, services, and performance Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption Work closely with technology and innovation teams to bring AI strategies to life within operations Identify opportunities to introduce automation, intelligent workflows, and new tools Lead the embedding and adoption of AI-enabled processes across teams Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture Act as a connector across teams, ensuring alignment between functions and leadership Support engagement initiatives, office experience, and hybrid working practices Provide leadership to internal groups and committees, strengthening collaboration and communication Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement Act as an ambassador for the Liverpool office, both internally and externally Build and maintain relationships with local organisations and community groups Lead community and engagement initiatives that reflect a strong commitment to the region Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance Support business continuity planning and resilience frameworks Work closely with risk and operational teams to ensure robust processes are in place Represent the Liverpool office in firm-wide operational forums Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: A strong background in the legal sector or professional services industry. Proven ability to manage and optimise service delivery processes. Excellent organisational and project management skills. Strong communication and stakeholder management capabilities. A good understanding of legal and regulatory compliance requirements. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Comprehensive and excellent benefits package. Opportunities to work within a well-established professional services organisation in London. A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!
Jun 16, 2026
Full time
Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery Support the COO and Head of Liverpool in the strategic management and ongoing development of the office Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers Build strong, trusted relationships with partners, fee-earners, and business support functions Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration Translate strategic priorities into practical, deliverable actions across the Liverpool office Lead and support cross-functional projects and transformation initiatives Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals Drive continuous improvement, identifying opportunities to enhance processes, services, and performance Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption Work closely with technology and innovation teams to bring AI strategies to life within operations Identify opportunities to introduce automation, intelligent workflows, and new tools Lead the embedding and adoption of AI-enabled processes across teams Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture Act as a connector across teams, ensuring alignment between functions and leadership Support engagement initiatives, office experience, and hybrid working practices Provide leadership to internal groups and committees, strengthening collaboration and communication Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement Act as an ambassador for the Liverpool office, both internally and externally Build and maintain relationships with local organisations and community groups Lead community and engagement initiatives that reflect a strong commitment to the region Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance Support business continuity planning and resilience frameworks Work closely with risk and operational teams to ensure robust processes are in place Represent the Liverpool office in firm-wide operational forums Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: A strong background in the legal sector or professional services industry. Proven ability to manage and optimise service delivery processes. Excellent organisational and project management skills. Strong communication and stakeholder management capabilities. A good understanding of legal and regulatory compliance requirements. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Comprehensive and excellent benefits package. Opportunities to work within a well-established professional services organisation in London. A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!
Hays Construction and Property
St. Breward, Cornwall
Working for Cornwall Housing Cornwall Housing is proud to be at the forefront of delivering customer-focused housing services across Cornwall. As an Arm's Length Management Organisation, you will join an organisation who manage and maintain around 10,200 homes, alongside leasehold properties, shops, land and neighbourhoods located across the Cornwall region. Everything Cornwall Housing do is driven by a clear purpose - to provide safe homes, and help build strong, thriving communities for everyone. What sets Cornwall Housing apart is the commitment to reinvesting in communities. You will work in close partnership with Cornwall Council, and crucially with residents whose voices are represented and play a vital role in shaping services. Joining Cornwall Housing means being part of an organisation where you can genuinely make a difference. You will have an opportunity to influence change, contribute to continuous improvement, and help to deliver better outcomes for customers every day. Your new role As a Head of Service at Cornwall Housing, you will play a pivotal role in shaping and delivering high-quality repairs and maintenance services that directly impact customers and communities across Cornwall. Working closely with the Executive Director of Property Services and as a key member of the Senior Leadership Team, you will be able to influence strategic direction while ensuring excellent operational delivery across a large and diverse housing portfolio. You will oversee significant service areas and partnerships, with accountability for a substantial budget and responsibility for leading both direct and wider teams. In this role, you will: Lead the delivery of responsive repairs, planned works, voids, capital programmes and adaptations, ensuring a high-quality, customer-focused service. Shaping and influencing the strategic direction of asset management services, contributing to business planning, risk management, and long-term improvement. Work collaboratively with Cornwall Council, partners and residents to enhance service delivery and ensure alignment with the management agreement. Drive performance and value for money across three locality-based maintenance contracts, managing key contractor partnerships. Champion customer satisfaction by ensuring services are responsive, reliable, and meet the regulator of social housing consumer standards. Use data, insight and technology to improve efficiency performance and overall service outcomes. What you'll need to succeed To thrive in this exciting new role, you will bring forward a combination of technical expertise, leadership capability, and a strong track record of delivering high-quality, customer-focused services within a complex housing or asset management environment. You will have: A relevant professional qualification (such as CIH Level 4, degree, HNC or equivalent), or be willing to work towards achieving CIH supported by extensive experience in responsive and planned repairs and maintenance. A proven track record of successfully leading high-performing repair and maintenance services within a housing environment. Excellent knowledge of procurement processes, health and safety, CDM and risk management. Experience in leading, motivating and developing teams, creating a cohesive and high-performance culture. Sound understanding of partnering contract models, including TPC and JCT contracts. Proven ability to build effective partnerships and maintain strong relationships with customers, contractors, and stakeholders. What you'll get in return This is more than just a job - this is an opportunity to build a rewarding career with an organisation that truly values people and the communities it serves. Your total reward package includes generous annual leave entitlement to support a healthy work-life balance, access to a contributory pension scheme, flexible hybrid working arrangements (with time in an office each week required), and access to training and development opportunities and a clear commitment to your professional and personal development. You will also receive a salary of 80,729 per annum. What you need to do now Please click 'apply now' if you may be interested in being considered for this position. Alternatively, for an informal exploratory conversation please contact Tom Yeo from Hays - Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Working for Cornwall Housing Cornwall Housing is proud to be at the forefront of delivering customer-focused housing services across Cornwall. As an Arm's Length Management Organisation, you will join an organisation who manage and maintain around 10,200 homes, alongside leasehold properties, shops, land and neighbourhoods located across the Cornwall region. Everything Cornwall Housing do is driven by a clear purpose - to provide safe homes, and help build strong, thriving communities for everyone. What sets Cornwall Housing apart is the commitment to reinvesting in communities. You will work in close partnership with Cornwall Council, and crucially with residents whose voices are represented and play a vital role in shaping services. Joining Cornwall Housing means being part of an organisation where you can genuinely make a difference. You will have an opportunity to influence change, contribute to continuous improvement, and help to deliver better outcomes for customers every day. Your new role As a Head of Service at Cornwall Housing, you will play a pivotal role in shaping and delivering high-quality repairs and maintenance services that directly impact customers and communities across Cornwall. Working closely with the Executive Director of Property Services and as a key member of the Senior Leadership Team, you will be able to influence strategic direction while ensuring excellent operational delivery across a large and diverse housing portfolio. You will oversee significant service areas and partnerships, with accountability for a substantial budget and responsibility for leading both direct and wider teams. In this role, you will: Lead the delivery of responsive repairs, planned works, voids, capital programmes and adaptations, ensuring a high-quality, customer-focused service. Shaping and influencing the strategic direction of asset management services, contributing to business planning, risk management, and long-term improvement. Work collaboratively with Cornwall Council, partners and residents to enhance service delivery and ensure alignment with the management agreement. Drive performance and value for money across three locality-based maintenance contracts, managing key contractor partnerships. Champion customer satisfaction by ensuring services are responsive, reliable, and meet the regulator of social housing consumer standards. Use data, insight and technology to improve efficiency performance and overall service outcomes. What you'll need to succeed To thrive in this exciting new role, you will bring forward a combination of technical expertise, leadership capability, and a strong track record of delivering high-quality, customer-focused services within a complex housing or asset management environment. You will have: A relevant professional qualification (such as CIH Level 4, degree, HNC or equivalent), or be willing to work towards achieving CIH supported by extensive experience in responsive and planned repairs and maintenance. A proven track record of successfully leading high-performing repair and maintenance services within a housing environment. Excellent knowledge of procurement processes, health and safety, CDM and risk management. Experience in leading, motivating and developing teams, creating a cohesive and high-performance culture. Sound understanding of partnering contract models, including TPC and JCT contracts. Proven ability to build effective partnerships and maintain strong relationships with customers, contractors, and stakeholders. What you'll get in return This is more than just a job - this is an opportunity to build a rewarding career with an organisation that truly values people and the communities it serves. Your total reward package includes generous annual leave entitlement to support a healthy work-life balance, access to a contributory pension scheme, flexible hybrid working arrangements (with time in an office each week required), and access to training and development opportunities and a clear commitment to your professional and personal development. You will also receive a salary of 80,729 per annum. What you need to do now Please click 'apply now' if you may be interested in being considered for this position. Alternatively, for an informal exploratory conversation please contact Tom Yeo from Hays - Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Jun 16, 2026
Full time
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
FOOTBALL ASSOCIATION
Burton-on-trent, Staffordshire
The FA Learning Division are looking for a Head of Business Operations to provide clear, purposeful leadership of the Business Operations function, shaping a high-performing, commercially driven and service-led operation across a complex, multi-functional environment. As a key member of the FA Learning Senior Leadership Team and the wider FA Extended Leadership Group, this role drives commercial performance, ensures consistently high-quality and impactful customer experiences, and fosters a culture of continuous improvement and innovation to enhance efficiency and delivery impact. Working closely with colleagues across the Division and The FA to ensure FA Learning is well-connected and aligned, the role ensures robust operational delivery, enabling teams to achieve financial and strategic objectives with pace and ambition, while fostering ongoing personal development within a values-led, people-first environment. This role will be advertised until Friday 26th June. First stage interviews will then be held online on the 9th July, and those that are progressed to the second stage will be invited to attend an in person interview at The National Football Centre, St. George's Park on Thursday 16th July. What will you be doing? Own and drive the commercial performance of FA Learning, leading the delivery of domestic and international commercial strategy to maximise revenue, value and sustainable growth, underpinned by a strong values-led approach. Drive the execution of FA Learning's operational strategy, ensuring delivery is aligned to divisional priorities, financial targets and business plan ambitions. Translate financial and performance data into clear, accessible insight, ensuring teams across the Division understand the commercial position and drivers of performance, and can act on it. Maintain a clear and consistent grip on business operations, ensuring effective planning, delivery discipline and performance management across the division. Lead the development and management of strategic partnerships and suppliers, working with Procurement, Finance and Legal to negotiate effectively and secure optimal value. Set the standard for customer excellence, ensuring consistently high-quality, accessible and impactful experiences for learners and stakeholders. Act as the senior point of escalation for complex complaints, managing issues with professionalism and care to protect the FA Learning brand and reputation, and the customer experience. Inspire, lead and develop high-performing teams, creating a collaborative, inclusive and people-first environment that empowers individuals and connects people to delivery and purpose. Act as a trusted and commercially credible leader within the FA Learning Senior Leadership Team, influencing decisions and shaping outcomes beyond the immediate function. Build strong connectivity across FA Learning and the wider FA, particularly with key colleagues and functions, ensuring alignment and a 'one FA' approach to delivery. Ensure strong governance of partnerships, including clear service level agreements and performance expectations. Manage core course budgets and own operational resilience and business continuity planning for the division. Lead the continuous improvement of business operations, simplifying processes, increasing efficiency and impact, enhancing delivery impact across the division. Execute additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Proven experience leading a commercially focused operational function, with accountability for driving revenue, value and performance across a complex, multi-functional operation. Strong financial acumen, with the ability to interpret, translate and communicate financial data into clear, actionable insight. Demonstrable experience of leading high-performing teams, with a values-led, people-first leadership style. Ability to maintain a clear and consistent grip on complex business operations, ensuring effective planning, delivery and performance management. Experience of driving continuous improvement, with the ability to simplify processes, increase efficiency and enhance delivery impact. Strong stakeholder management and communication skills, with the ability to build relationships and influence across functions and organisational boundaries. Proven experience of managing external partnerships and suppliers, including leading commercial negotiations and securing value. Commitment to delivering high-quality customer experiences, with the ability to set and maintain service standards across a complex operation. Strong problem-solving capability, with the ability to identify root causes and implement effective, timely solutions. A commitment to continuous self-development, with a curiosity to learn, adapt and evolve in a fast-moving environment Beneficial to have: Experience working within a multi-functional organisation, with the ability to build strong connectivity across central functions (e.g. Finance, Strategy, Digital). Experience operating within a commercially competitive or customer-driven environment. Strong data literacy, with the ability to use insight to identify trends, inform decision-making and track performance. Experience of leading operational change or transformation initiatives. High levels of resilience and adaptability, with the ability to remain calm, balanced and effective in a fast-paced environment. Strong project management capability, including planning, prioritisation and delivery across multiple competing demands. What's in it for you? We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Jun 16, 2026
Full time
The FA Learning Division are looking for a Head of Business Operations to provide clear, purposeful leadership of the Business Operations function, shaping a high-performing, commercially driven and service-led operation across a complex, multi-functional environment. As a key member of the FA Learning Senior Leadership Team and the wider FA Extended Leadership Group, this role drives commercial performance, ensures consistently high-quality and impactful customer experiences, and fosters a culture of continuous improvement and innovation to enhance efficiency and delivery impact. Working closely with colleagues across the Division and The FA to ensure FA Learning is well-connected and aligned, the role ensures robust operational delivery, enabling teams to achieve financial and strategic objectives with pace and ambition, while fostering ongoing personal development within a values-led, people-first environment. This role will be advertised until Friday 26th June. First stage interviews will then be held online on the 9th July, and those that are progressed to the second stage will be invited to attend an in person interview at The National Football Centre, St. George's Park on Thursday 16th July. What will you be doing? Own and drive the commercial performance of FA Learning, leading the delivery of domestic and international commercial strategy to maximise revenue, value and sustainable growth, underpinned by a strong values-led approach. Drive the execution of FA Learning's operational strategy, ensuring delivery is aligned to divisional priorities, financial targets and business plan ambitions. Translate financial and performance data into clear, accessible insight, ensuring teams across the Division understand the commercial position and drivers of performance, and can act on it. Maintain a clear and consistent grip on business operations, ensuring effective planning, delivery discipline and performance management across the division. Lead the development and management of strategic partnerships and suppliers, working with Procurement, Finance and Legal to negotiate effectively and secure optimal value. Set the standard for customer excellence, ensuring consistently high-quality, accessible and impactful experiences for learners and stakeholders. Act as the senior point of escalation for complex complaints, managing issues with professionalism and care to protect the FA Learning brand and reputation, and the customer experience. Inspire, lead and develop high-performing teams, creating a collaborative, inclusive and people-first environment that empowers individuals and connects people to delivery and purpose. Act as a trusted and commercially credible leader within the FA Learning Senior Leadership Team, influencing decisions and shaping outcomes beyond the immediate function. Build strong connectivity across FA Learning and the wider FA, particularly with key colleagues and functions, ensuring alignment and a 'one FA' approach to delivery. Ensure strong governance of partnerships, including clear service level agreements and performance expectations. Manage core course budgets and own operational resilience and business continuity planning for the division. Lead the continuous improvement of business operations, simplifying processes, increasing efficiency and impact, enhancing delivery impact across the division. Execute additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Proven experience leading a commercially focused operational function, with accountability for driving revenue, value and performance across a complex, multi-functional operation. Strong financial acumen, with the ability to interpret, translate and communicate financial data into clear, actionable insight. Demonstrable experience of leading high-performing teams, with a values-led, people-first leadership style. Ability to maintain a clear and consistent grip on complex business operations, ensuring effective planning, delivery and performance management. Experience of driving continuous improvement, with the ability to simplify processes, increase efficiency and enhance delivery impact. Strong stakeholder management and communication skills, with the ability to build relationships and influence across functions and organisational boundaries. Proven experience of managing external partnerships and suppliers, including leading commercial negotiations and securing value. Commitment to delivering high-quality customer experiences, with the ability to set and maintain service standards across a complex operation. Strong problem-solving capability, with the ability to identify root causes and implement effective, timely solutions. A commitment to continuous self-development, with a curiosity to learn, adapt and evolve in a fast-moving environment Beneficial to have: Experience working within a multi-functional organisation, with the ability to build strong connectivity across central functions (e.g. Finance, Strategy, Digital). Experience operating within a commercially competitive or customer-driven environment. Strong data literacy, with the ability to use insight to identify trends, inform decision-making and track performance. Experience of leading operational change or transformation initiatives. High levels of resilience and adaptability, with the ability to remain calm, balanced and effective in a fast-paced environment. Strong project management capability, including planning, prioritisation and delivery across multiple competing demands. What's in it for you? We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
My client, a long-standing and highly-reputable North West institution, are looking to hire a Head of Tax to join their Liverpool head office. The Head of Tax will lead the tax compliance and advisory functions, ensuring the highest standards of adherence to UK and international tax legislation. This is an exceptional opportunity for you to play a pivotal role within a vibrant community, where your expertise will shape strategic financial planning and drive the development of tax-efficient practices across a diverse portfolio of activities. You will be at the heart of a supportive and inclusive environment that values collaboration, continuous improvement, and professional growth. With hybrid working arrangements and access to outstanding facilities, this role offers you the flexibility to balance your career ambitions with personal commitments while making a meaningful impact on the organisation's future. What you'll do: Develop and implement a comprehensive tax strategy that aligns with organisational financial and operational objectives, ensuring robust governance across all entities. Provide expert advice to senior leaders on the tax implications of strategic initiatives such as international expansion, capital projects, and commercial ventures. Lead the creation and rollout of tax policies and procedures throughout the organisation and its subsidiaries, fostering best practice adoption. Ensure full compliance with UK and international tax legislation including VAT, corporation tax, PAYE/NIC, customs duties, and oversee all statutory filings. Manage responses to audits and enquiries from HMRC or other authorities, maintaining accurate records and timely communication. Maintain an up-to-date group Tax risk register, implementing mitigation strategies and escalating risks appropriately within the organisation. Offer specialist guidance on complex transactions including research collaborations, property developments, spin-outs, overseas operations, procurement processes, HR matters, and funding arrangements. Support continuous improvement by enhancing systems for accuracy in tax data management (including ERP systems), mapping key processes, documenting procedures, and developing training materials. Oversee the maintenance of accessible tax-related content on internal platforms to promote staff understanding and compliance. Lead, motivate, and develop a high-performing tax team by setting clear objectives, managing performance reviews, supporting professional growth initiatives, and fostering a culture of service excellence. What you bring: Extensive experience in tax advisory and compliance within large or complex organisations, with proven success managing multifaceted projects. In-depth knowledge of UK tax legislation including VAT, corporation tax, employment taxes; familiarity with international taxation is highly desirable. Recognised accountancy or tax qualification (CTA or CCAB) alongside degree-level education (or equivalent); minimum three years post-qualification experience preferred. Demonstrated ability to lead teams effectively by setting clear goals, providing constructive feedback, supporting professional development initiatives, and promoting collaborative working environments. Exceptional analytical skills enabling you to interpret complex financial data accurately while identifying risks or opportunities for process improvements. Excellent administrative abilities with strong organisational skills allowing you to manage competing priorities under tight deadlines without compromising quality or attention to detail. Outstanding written communication skills-capable of presenting intricate financial information clearly to both technical audiences and non-specialists alike-and confident presentation delivery. High level of IT literacy including advanced use of spreadsheets/databases; experience using ERP systems (such as Unit4) for financial analysis/reporting is advantageous. Proven stakeholder management skills: able to engage constructively across organisational boundaries while influencing outcomes through empathy rather than authority alone. Personal attributes include being approachable, enthusiastic about varied work challenges outside your comfort zone when needed; demonstrating integrity/discretion in handling confidential matters; showing commercial awareness aligned with strategic objectives. To apply, please get in touch today! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 16, 2026
Full time
My client, a long-standing and highly-reputable North West institution, are looking to hire a Head of Tax to join their Liverpool head office. The Head of Tax will lead the tax compliance and advisory functions, ensuring the highest standards of adherence to UK and international tax legislation. This is an exceptional opportunity for you to play a pivotal role within a vibrant community, where your expertise will shape strategic financial planning and drive the development of tax-efficient practices across a diverse portfolio of activities. You will be at the heart of a supportive and inclusive environment that values collaboration, continuous improvement, and professional growth. With hybrid working arrangements and access to outstanding facilities, this role offers you the flexibility to balance your career ambitions with personal commitments while making a meaningful impact on the organisation's future. What you'll do: Develop and implement a comprehensive tax strategy that aligns with organisational financial and operational objectives, ensuring robust governance across all entities. Provide expert advice to senior leaders on the tax implications of strategic initiatives such as international expansion, capital projects, and commercial ventures. Lead the creation and rollout of tax policies and procedures throughout the organisation and its subsidiaries, fostering best practice adoption. Ensure full compliance with UK and international tax legislation including VAT, corporation tax, PAYE/NIC, customs duties, and oversee all statutory filings. Manage responses to audits and enquiries from HMRC or other authorities, maintaining accurate records and timely communication. Maintain an up-to-date group Tax risk register, implementing mitigation strategies and escalating risks appropriately within the organisation. Offer specialist guidance on complex transactions including research collaborations, property developments, spin-outs, overseas operations, procurement processes, HR matters, and funding arrangements. Support continuous improvement by enhancing systems for accuracy in tax data management (including ERP systems), mapping key processes, documenting procedures, and developing training materials. Oversee the maintenance of accessible tax-related content on internal platforms to promote staff understanding and compliance. Lead, motivate, and develop a high-performing tax team by setting clear objectives, managing performance reviews, supporting professional growth initiatives, and fostering a culture of service excellence. What you bring: Extensive experience in tax advisory and compliance within large or complex organisations, with proven success managing multifaceted projects. In-depth knowledge of UK tax legislation including VAT, corporation tax, employment taxes; familiarity with international taxation is highly desirable. Recognised accountancy or tax qualification (CTA or CCAB) alongside degree-level education (or equivalent); minimum three years post-qualification experience preferred. Demonstrated ability to lead teams effectively by setting clear goals, providing constructive feedback, supporting professional development initiatives, and promoting collaborative working environments. Exceptional analytical skills enabling you to interpret complex financial data accurately while identifying risks or opportunities for process improvements. Excellent administrative abilities with strong organisational skills allowing you to manage competing priorities under tight deadlines without compromising quality or attention to detail. Outstanding written communication skills-capable of presenting intricate financial information clearly to both technical audiences and non-specialists alike-and confident presentation delivery. High level of IT literacy including advanced use of spreadsheets/databases; experience using ERP systems (such as Unit4) for financial analysis/reporting is advantageous. Proven stakeholder management skills: able to engage constructively across organisational boundaries while influencing outcomes through empathy rather than authority alone. Personal attributes include being approachable, enthusiastic about varied work challenges outside your comfort zone when needed; demonstrating integrity/discretion in handling confidential matters; showing commercial awareness aligned with strategic objectives. To apply, please get in touch today! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
The Content Manager role offers an exciting opportunity to oversee content creation and management within the Media & Agency industry. This temporary position requires strong organisational skills and attention to detail to ensure content aligns with business objectives. Client Details The employer is a small-sized organisation operating within the Media & Agency industry. They are committed to delivering high-quality services and maintaining a professional work environment that supports creativity and innovation. Description Content Ideation - Top-Tier Models Own the content ideas pipeline for all of our top-tier models - generating a constant flow of fresh,high-performing concepts tailored to each creator's brand, audience, and platform. Develop hooks, angles, and narratives that are keen to TikTok, Instagram, and YouTube - buildingcontent ideas that stop the scroll and drive audience action. Ensure each creator has a clear and current content direction at all times, proactively ideatingahead of trends and adapting concepts based on live performance data. Collaborate directly with creators to understand their personality, strengths, and goals - shapingcontent ideas that feel authentic while being strategically built to grow and convert. Creative Team Leadership Lead, train, and develop a small creative team (currently 3 assistants) - assigning tasks, reviewingoutput, and setting clear standards for quality, speed, and creative consistency. Act as the creative benchmark for the team - setting the bar for what good looks like andcoaching the team to reach it. Build efficient workflows that allow the team to produce high volumes of content ideas withoutsacrificing originality or quality. Editing & Production Collaboration Work hand-in-hand with our editing team to turn raw ideas into polished, platform-tailored contentthat tells a story and drives audience movement into the DM funnel. Collaborate with camera people and content teams to improve shot composition, lighting, pacing,and overall production value - ensuring the creative vision is fully realised on screen. Provide clear briefs and creative direction so editors and camera teams can work independentlywhile staying aligned with the strategic goals for each creator. Scripting Pipeline Oversee the scripting pipeline - ensuring hooks, angles, and narratives stay fresh, platform-keen, and aligned with conversion goals across all creators. Review and approve scripts before production, maintaining a consistent voice and strategicdirection for each creator's content. Continuously iterate on scripting frameworks, testing new formats and angles to keep contentfeeling original and ahead of the curve. Trend Research & Content Frameworks Continuously research trends, formats, and cultural moments across niches - adapting them intohigh-performing content frameworks for our creators before they become oversaturated. Build and maintain a library of proven content formats, hooks, and structures that the wider teamcan draw from and build on. Stay ahead of platform changes and algorithm shifts on TikTok, Instagram, and YouTube, feedinginsights into the creative strategy for each creator. Profile Skills & Experience A natural creative with a strong instinct for what works on TikTok, Instagram, and YouTube -including why things go viral and how to replicate that at scale. Proven ability to generate high volumes of original, platform-keen content ideas without runningout of steam. Experience working with creators, influencers, or brands - whether in an agency, in-house, orfreelance capacity. Comfortable leading and developing a small team, with the ability to give clear direction,constructive feedback, and maintain quality standards. Strong understanding of content funnels and how social media content connects to monetisationoutcomes. Experience or strong interest in using AI tools for ideation, scripting, research, or content planning. Highly organised and able to manage multiple creators and content pipelines simultaneouslywithout dropping the ball. A confident communicator - able to build strong working relationships with creators andcollaborate effectively with editors, camera teams, and internal stakeholders. Self-motivated and proactive - someone who spots opportunities and acts on them withoutneeding to be pushed. Adaptable and resilient in a fast-paced, feedback-driven environment where priorities can shiftquickly. Job Offer Exposure to the fast-paced Media & Agency industry. Opportunity to work in a supportive and professional environment. Temporary position offering flexibility and valuable experience. If you are enthusiastic about content management and eager to make an impact, we encourage you to apply today!
Jun 16, 2026
Seasonal
The Content Manager role offers an exciting opportunity to oversee content creation and management within the Media & Agency industry. This temporary position requires strong organisational skills and attention to detail to ensure content aligns with business objectives. Client Details The employer is a small-sized organisation operating within the Media & Agency industry. They are committed to delivering high-quality services and maintaining a professional work environment that supports creativity and innovation. Description Content Ideation - Top-Tier Models Own the content ideas pipeline for all of our top-tier models - generating a constant flow of fresh,high-performing concepts tailored to each creator's brand, audience, and platform. Develop hooks, angles, and narratives that are keen to TikTok, Instagram, and YouTube - buildingcontent ideas that stop the scroll and drive audience action. Ensure each creator has a clear and current content direction at all times, proactively ideatingahead of trends and adapting concepts based on live performance data. Collaborate directly with creators to understand their personality, strengths, and goals - shapingcontent ideas that feel authentic while being strategically built to grow and convert. Creative Team Leadership Lead, train, and develop a small creative team (currently 3 assistants) - assigning tasks, reviewingoutput, and setting clear standards for quality, speed, and creative consistency. Act as the creative benchmark for the team - setting the bar for what good looks like andcoaching the team to reach it. Build efficient workflows that allow the team to produce high volumes of content ideas withoutsacrificing originality or quality. Editing & Production Collaboration Work hand-in-hand with our editing team to turn raw ideas into polished, platform-tailored contentthat tells a story and drives audience movement into the DM funnel. Collaborate with camera people and content teams to improve shot composition, lighting, pacing,and overall production value - ensuring the creative vision is fully realised on screen. Provide clear briefs and creative direction so editors and camera teams can work independentlywhile staying aligned with the strategic goals for each creator. Scripting Pipeline Oversee the scripting pipeline - ensuring hooks, angles, and narratives stay fresh, platform-keen, and aligned with conversion goals across all creators. Review and approve scripts before production, maintaining a consistent voice and strategicdirection for each creator's content. Continuously iterate on scripting frameworks, testing new formats and angles to keep contentfeeling original and ahead of the curve. Trend Research & Content Frameworks Continuously research trends, formats, and cultural moments across niches - adapting them intohigh-performing content frameworks for our creators before they become oversaturated. Build and maintain a library of proven content formats, hooks, and structures that the wider teamcan draw from and build on. Stay ahead of platform changes and algorithm shifts on TikTok, Instagram, and YouTube, feedinginsights into the creative strategy for each creator. Profile Skills & Experience A natural creative with a strong instinct for what works on TikTok, Instagram, and YouTube -including why things go viral and how to replicate that at scale. Proven ability to generate high volumes of original, platform-keen content ideas without runningout of steam. Experience working with creators, influencers, or brands - whether in an agency, in-house, orfreelance capacity. Comfortable leading and developing a small team, with the ability to give clear direction,constructive feedback, and maintain quality standards. Strong understanding of content funnels and how social media content connects to monetisationoutcomes. Experience or strong interest in using AI tools for ideation, scripting, research, or content planning. Highly organised and able to manage multiple creators and content pipelines simultaneouslywithout dropping the ball. A confident communicator - able to build strong working relationships with creators andcollaborate effectively with editors, camera teams, and internal stakeholders. Self-motivated and proactive - someone who spots opportunities and acts on them withoutneeding to be pushed. Adaptable and resilient in a fast-paced, feedback-driven environment where priorities can shiftquickly. Job Offer Exposure to the fast-paced Media & Agency industry. Opportunity to work in a supportive and professional environment. Temporary position offering flexibility and valuable experience. If you are enthusiastic about content management and eager to make an impact, we encourage you to apply today!
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially. Our Facilities Management client is looking for a Helpdesk Scheduler / Planner to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis. The ideal candidate will have a Helpdesk Planner, Scheduler, or Facilities Management coordination role background. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description The Helpdesk Planner / Scheduler plays a key role in the coordination, scheduling, and administration of reactive and planned maintenance activities, ensuring efficient deployment of resources, high service delivery standards, accurate & timely system utilisation and excellent customer communication. Operate as the first point of contact for client service requests, managing incoming calls, emails, and system-generated requests in a professional and customer-focused manner. Log, raise, prioritise, and manage work orders through the CAFM system, ensuring accurate data capture and compliance with Service Level Agreements (SLAs). Plan, schedule, and coordinate reactive, planned, and preventative maintenance (PPM) tasks for engineers and subcontractors, optimising workloads, travel time, and resource allocation. Liaise with customers sites points of contact to agree timings and update PPM schedules to reflect agreed date and/or any changes to the original schedule. Monitor job progress and proactively re-plan schedules to manage emergencies, changing priorities, and operational challenges. Dispatch and allocate work to technicians via CAFM systems and telephone communication, ensuring clarity of job requirements and access arrangements. Track and manage job statuses, updating CAFM systems with real-time progress, completion notes, and subcontractor updates. Collate, produce, and distribute client reports generated from subcontractor results and CAFM data. Produce quotations, purchase orders, and invoices, supporting the commercial and operational functions of the business. Support accounts administration, including processing supplier invoices and reconciling timesheets to ensure accurate labour allocation. Process engineer timesheets through CAFM systems, ensuring correct job costing and payroll accuracy. Dispatch compliance certificates, inspection documentation, and O&M manuals to clients and internal stakeholders. Maintain accurate site data, asset registers, addresses, and contact records within CAFM and internal systems. Liaise closely with engineers, subcontractors, management teams, clients, and suppliers to ensure effective communication and service delivery. Arrange travel and accommodation for engineers, subcontractors, and management staff as required. Prepare Compliance Certification & Documentation for internal audits and ISO compliance, ensuring processes meet regulatory and quality standards. Support Health & Safety compliance by liaising with internal forums, HR, and Learning & Development teams. Organise, manage, and store both digital and physical documentation in line with company policies and data protection regulations. Personal Specification Previous experience in a Helpdesk, Planner, Scheduler, or Facilities Management coordination role is desirable. Background in Facilities Management, Building Services, Engineering, or Construction advantageous. Strong IT literacy, including Microsoft Office (Word, Excel, Outlook, PowerPoint) and CAFM systems such as Joblogic, Maximo, Easybuild, or similar. Experience in work order management, scheduling, and resource planning. Familiarity with SLAs, KPIs, PPM scheduling, and compliance requirements. Strong organisational and multitasking skills, with the ability to prioritise workloads in a fast-paced environment. Excellent attention to detail and commitment to accuracy. Strong written and verbal communication skills with a confident telephone manner. Proactive, adaptable, and capable of working independently using own initiative. Strong customer service ethos with the ability to build effective working relationships. Ability to remain calm under pressure and manage high volumes of reactive requests. Key Performance Indicators Helpdesk Performance & SLA Compliance Accurate logging, prioritisation, scheduling, and completion of work orders within agreed SLAs. Planning & Resource Efficiency Effective allocation of engineers and subcontractors to optimise productivity and reduce downtime. Customer Satisfaction Delivering consistently high standards of communication, responsiveness, and service quality. System Accuracy & Reporting Maintaining accurate CAFM records, compliance documentation, and operational reporting. Continuous Improvement Actively contributing to service improvement, efficiency gains, and best practice development. Teamwork & Communication Demonstrating effective collaboration across departments and contributing positively to team objectives. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.
Jun 16, 2026
Contractor
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially. Our Facilities Management client is looking for a Helpdesk Scheduler / Planner to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis. The ideal candidate will have a Helpdesk Planner, Scheduler, or Facilities Management coordination role background. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description The Helpdesk Planner / Scheduler plays a key role in the coordination, scheduling, and administration of reactive and planned maintenance activities, ensuring efficient deployment of resources, high service delivery standards, accurate & timely system utilisation and excellent customer communication. Operate as the first point of contact for client service requests, managing incoming calls, emails, and system-generated requests in a professional and customer-focused manner. Log, raise, prioritise, and manage work orders through the CAFM system, ensuring accurate data capture and compliance with Service Level Agreements (SLAs). Plan, schedule, and coordinate reactive, planned, and preventative maintenance (PPM) tasks for engineers and subcontractors, optimising workloads, travel time, and resource allocation. Liaise with customers sites points of contact to agree timings and update PPM schedules to reflect agreed date and/or any changes to the original schedule. Monitor job progress and proactively re-plan schedules to manage emergencies, changing priorities, and operational challenges. Dispatch and allocate work to technicians via CAFM systems and telephone communication, ensuring clarity of job requirements and access arrangements. Track and manage job statuses, updating CAFM systems with real-time progress, completion notes, and subcontractor updates. Collate, produce, and distribute client reports generated from subcontractor results and CAFM data. Produce quotations, purchase orders, and invoices, supporting the commercial and operational functions of the business. Support accounts administration, including processing supplier invoices and reconciling timesheets to ensure accurate labour allocation. Process engineer timesheets through CAFM systems, ensuring correct job costing and payroll accuracy. Dispatch compliance certificates, inspection documentation, and O&M manuals to clients and internal stakeholders. Maintain accurate site data, asset registers, addresses, and contact records within CAFM and internal systems. Liaise closely with engineers, subcontractors, management teams, clients, and suppliers to ensure effective communication and service delivery. Arrange travel and accommodation for engineers, subcontractors, and management staff as required. Prepare Compliance Certification & Documentation for internal audits and ISO compliance, ensuring processes meet regulatory and quality standards. Support Health & Safety compliance by liaising with internal forums, HR, and Learning & Development teams. Organise, manage, and store both digital and physical documentation in line with company policies and data protection regulations. Personal Specification Previous experience in a Helpdesk, Planner, Scheduler, or Facilities Management coordination role is desirable. Background in Facilities Management, Building Services, Engineering, or Construction advantageous. Strong IT literacy, including Microsoft Office (Word, Excel, Outlook, PowerPoint) and CAFM systems such as Joblogic, Maximo, Easybuild, or similar. Experience in work order management, scheduling, and resource planning. Familiarity with SLAs, KPIs, PPM scheduling, and compliance requirements. Strong organisational and multitasking skills, with the ability to prioritise workloads in a fast-paced environment. Excellent attention to detail and commitment to accuracy. Strong written and verbal communication skills with a confident telephone manner. Proactive, adaptable, and capable of working independently using own initiative. Strong customer service ethos with the ability to build effective working relationships. Ability to remain calm under pressure and manage high volumes of reactive requests. Key Performance Indicators Helpdesk Performance & SLA Compliance Accurate logging, prioritisation, scheduling, and completion of work orders within agreed SLAs. Planning & Resource Efficiency Effective allocation of engineers and subcontractors to optimise productivity and reduce downtime. Customer Satisfaction Delivering consistently high standards of communication, responsiveness, and service quality. System Accuracy & Reporting Maintaining accurate CAFM records, compliance documentation, and operational reporting. Continuous Improvement Actively contributing to service improvement, efficiency gains, and best practice development. Teamwork & Communication Demonstrating effective collaboration across departments and contributing positively to team objectives. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Sales Administrator is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Sales Administrator ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, or shipping) Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Jun 16, 2026
Full time
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Sales Administrator is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Sales Administrator ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, or shipping) Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
ALink Recruitment are working with a fast-growing infrastructure business operating across railway asset management, surveying, examinations, compliance and technical reporting. Working with major infrastructure organisations, the business is investing heavily in data, automation and AI to support its next phase of growth. The role will be fully office based, Monday-Friday. Role Purpose This is a business-critical role responsible for making operational, commercial and technical performance measurable, visible and actionable. Working closely with directors, managers and delivery teams, you will transform data into meaningful insight, automate repetitive processes and help build a scalable operating model. This is not a passive analyst role. The successful candidate will be expected to challenge poor data quality, expose inefficiencies, improve reporting and use technology to drive measurable business improvements. Key Responsibilities Develop a business-wide KPI and performance measurement framework. Build executive, operational and commercial dashboards that support decision-making. Create visibility of revenue, margins, productivity, utilisation, project performance and quality metrics. Improve data quality, governance, consistency and auditability across the business. Standardise data capture, reporting structures and operational workflows. Turn operational activity into meaningful management information and actionable insight. Identify and automate repetitive administrative, reporting and monitoring tasks. Lead the development of AI-assisted technical reporting solutions. Design and implement controlled AI agents and agentic workflows. Improve report-writing efficiency while maintaining technical quality and human review. Support resource planning, workload forecasting and operational control. Provide insight into profitability, margin leakage, productivity trends and business risk. Identify performance gaps, inefficiencies and opportunities for improvement. Work across Microsoft 365, Power BI, SharePoint, Excel, financial systems and operational platforms. Ensure AI, automation and reporting solutions remain secure, controlled and commercially valuable. Key Deliverables Business-wide KPI and reporting framework. Executive and operational performance dashboards. Improved data quality and reporting consistency. AI-assisted reporting workflows and pilot solutions. Automated business processes that reduce manual administration. Monthly management information and performance reporting. Recommendations for future systems, automation and AI development. Skills & Experience Data analysis, business intelligence and performance reporting. Power BI or equivalent dashboard and visualisation tools. Advanced Excel, data modelling and structured data design. KPI development, process improvement and workflow automation. Microsoft 365, SharePoint and Teams environments. Commercial reporting, profitability analysis and operational performance measurement. Experience implementing AI tools, AI-assisted workflows or automation technologies. Ability to turn complex operational data into clear business insight. Why Apply? Opportunity to build and shape a data, automation and AI function from the ground up.
Jun 16, 2026
Full time
ALink Recruitment are working with a fast-growing infrastructure business operating across railway asset management, surveying, examinations, compliance and technical reporting. Working with major infrastructure organisations, the business is investing heavily in data, automation and AI to support its next phase of growth. The role will be fully office based, Monday-Friday. Role Purpose This is a business-critical role responsible for making operational, commercial and technical performance measurable, visible and actionable. Working closely with directors, managers and delivery teams, you will transform data into meaningful insight, automate repetitive processes and help build a scalable operating model. This is not a passive analyst role. The successful candidate will be expected to challenge poor data quality, expose inefficiencies, improve reporting and use technology to drive measurable business improvements. Key Responsibilities Develop a business-wide KPI and performance measurement framework. Build executive, operational and commercial dashboards that support decision-making. Create visibility of revenue, margins, productivity, utilisation, project performance and quality metrics. Improve data quality, governance, consistency and auditability across the business. Standardise data capture, reporting structures and operational workflows. Turn operational activity into meaningful management information and actionable insight. Identify and automate repetitive administrative, reporting and monitoring tasks. Lead the development of AI-assisted technical reporting solutions. Design and implement controlled AI agents and agentic workflows. Improve report-writing efficiency while maintaining technical quality and human review. Support resource planning, workload forecasting and operational control. Provide insight into profitability, margin leakage, productivity trends and business risk. Identify performance gaps, inefficiencies and opportunities for improvement. Work across Microsoft 365, Power BI, SharePoint, Excel, financial systems and operational platforms. Ensure AI, automation and reporting solutions remain secure, controlled and commercially valuable. Key Deliverables Business-wide KPI and reporting framework. Executive and operational performance dashboards. Improved data quality and reporting consistency. AI-assisted reporting workflows and pilot solutions. Automated business processes that reduce manual administration. Monthly management information and performance reporting. Recommendations for future systems, automation and AI development. Skills & Experience Data analysis, business intelligence and performance reporting. Power BI or equivalent dashboard and visualisation tools. Advanced Excel, data modelling and structured data design. KPI development, process improvement and workflow automation. Microsoft 365, SharePoint and Teams environments. Commercial reporting, profitability analysis and operational performance measurement. Experience implementing AI tools, AI-assisted workflows or automation technologies. Ability to turn complex operational data into clear business insight. Why Apply? Opportunity to build and shape a data, automation and AI function from the ground up.
As the Sales & Marketing Finance Business Partner (FBP), you'll be working in a senior 'individual-contributor' role supporting the Chief Sales Officer (CSO) and Chief Marketing Officer (CMO) within Moorepay. Partnering with the wider leadership teams across Sales, Marketing and Pricing, you'll drive forecasting, performance insight, and decision support across pipeline, bookings/ARR, retention, and unit economics, ensuring strong financial discipline and commercial focus across the go-to-market function. You'll operate as a trusted Finance Partner to commercial leaders, and a key contributor to the Moorepay Finance team. You'll report to the Head of Commercial Finance, working closely with the broader Finance, FP&A, and Group Finance functions. This role will work on a hybrid basis (2-3 days per week) from our Swinton office. Key areas of responsibility will include: Financial Business Partnering - Sales & Marketing Providing clear commercial insight on Sales & Marketing performance, investment decisions, and go-to-market trade-offs. Challenging constructively, ensuring financial implications are understood and factored into decisions. Translating complex commercial and pipeline activity into clear financial narratives at OpCo Exec & SLT level. Planning, Budgeting & Forecasting Owning the end-to-end financial planning, budgeting, and forecasting processes for Sales & Marketing. Maintaining driver-based forecasts across pipeline, bookings/ARR, churn/retention, and commission run-rate. Owning Sales & Marketing overhead budgets, including marketing efficiency, commissions, and related costs. Driving improved forecast accuracy and insight, not just cycle delivery. Revenue Performance & SaaS Metrics Analysing CARR/ARR performance, bridges, and key drivers across recurring revenue. Owning CAC, LTV, LTV:CAC, and payback period reporting, ensuring metrics influence spend allocation and go-to-market decisions. Tracking pipeline, conversion, sales productivity, and related unit economics. Owning multi-touch attribution modelling to ensure CAC is accurately apportioned across marketing channels and touchpoints, providing reliable unit economics for investment decisions. Analysing churn and retention drivers and cohorts, supporting retention initiatives with actionable insight. Marketing ROI & Investment Governance Evaluating channel and campaign performance and supporting investment decisions. Building and reviewing robust business cases for Sales & Marketing initiatives, ensuring clear assumptions, benefits tracking, and ROI discipline. Partnering with Sales and Marketing leaders to define measurable outcomes and performance benchmarks. Cost Management & Financial Control Maintaining strong financial control over Sales & Marketing cost bases, including headcount, commissions, marketing spend, and third-party services. Identifying opportunities for efficiency and cost optimisation without undermining commercial delivery or growth. Managing accruals, controls, and overhead tracking within close and reporting cycles. Sales Capacity Planning & Quota Design Owning sales capacity modelling, including headcount-to-pipeline coverage ratios. Supporting the design and review of commission plans, including accelerators, SPIFs, and threshold mechanics, not just ongoing maintenance. Modelling the incentive and cost implications of plan design changes, and presenting recommendations to senior stakeholders. Partnering with Sales leadership on annual and in-year quota-setting, ensuring quotas are grounded in financial targets and market opportunity. Pipeline Data Governance & CRM Integrity Acting as the finance owner of pipeline data standards, working with Sales leadership to define and maintain CRM stage definitions, hygiene rules, and data quality expectations. Proactively identifying and escalating data quality issues that affect forecast reliability or metric accuracy. Partnering with Data/BI teams to ensure pipeline and revenue reporting is built on consistent, governed definitions. Owning and running structured forecast cadences, including weekly pipeline reviews, monthly forecast calls, and quarterly business reviews, ensuring analysis translates into action. Pricing, Discounting & Deal Governance Alongside the Pricing team, providing financial modelling to support pricing decisions and discounting governance. Owning the governance process for non-standard commercial terms, reviewing deals outside standard parameters before contracts are issued. Providing insight into the financial impact of pricing and deal structure decisions, including margin and ARR implications. Governance, Reporting & Senior Leadership Engagement Preparing clear, concise reporting and insight for OpCo Exec and senior leadership. Supporting Exec-level discussions with fact-based analysis and forward-looking insight. Ensuring KPI dashboards are current, accurate, and flag risks and opportunities early with actions tracked. Ensuring compliance with internal financial policies while enabling pace and agility. Skills & Experience Qualified accountant (ACA / ACCA / CIMA or equivalent). Experience in Commercial Finance, FP&A, or Finance Business Partnering, ideally in SaaS or a recurring revenue business. Strong grasp of SaaS metrics (pipeline, bookings/ARR, churn/retention, CAC/LTV) and comfortable working with data and BI tooling. Strong planning and financial modelling skills, including commissions, ROI, and pricing/discount scenario analysis. Experience in sales capacity planning, quota design, and commission plan structuring. Experience in budgeting, forecasting, and cost control within commercially-focused cost bases. Familiarity with CRM data governance and pipeline management processes (HubSpot or equivalent). Private equity or investor-led reporting exposure (beneficial but not essential). Proven ability to influence senior stakeholders as a senior individual contributor.
Jun 16, 2026
Full time
As the Sales & Marketing Finance Business Partner (FBP), you'll be working in a senior 'individual-contributor' role supporting the Chief Sales Officer (CSO) and Chief Marketing Officer (CMO) within Moorepay. Partnering with the wider leadership teams across Sales, Marketing and Pricing, you'll drive forecasting, performance insight, and decision support across pipeline, bookings/ARR, retention, and unit economics, ensuring strong financial discipline and commercial focus across the go-to-market function. You'll operate as a trusted Finance Partner to commercial leaders, and a key contributor to the Moorepay Finance team. You'll report to the Head of Commercial Finance, working closely with the broader Finance, FP&A, and Group Finance functions. This role will work on a hybrid basis (2-3 days per week) from our Swinton office. Key areas of responsibility will include: Financial Business Partnering - Sales & Marketing Providing clear commercial insight on Sales & Marketing performance, investment decisions, and go-to-market trade-offs. Challenging constructively, ensuring financial implications are understood and factored into decisions. Translating complex commercial and pipeline activity into clear financial narratives at OpCo Exec & SLT level. Planning, Budgeting & Forecasting Owning the end-to-end financial planning, budgeting, and forecasting processes for Sales & Marketing. Maintaining driver-based forecasts across pipeline, bookings/ARR, churn/retention, and commission run-rate. Owning Sales & Marketing overhead budgets, including marketing efficiency, commissions, and related costs. Driving improved forecast accuracy and insight, not just cycle delivery. Revenue Performance & SaaS Metrics Analysing CARR/ARR performance, bridges, and key drivers across recurring revenue. Owning CAC, LTV, LTV:CAC, and payback period reporting, ensuring metrics influence spend allocation and go-to-market decisions. Tracking pipeline, conversion, sales productivity, and related unit economics. Owning multi-touch attribution modelling to ensure CAC is accurately apportioned across marketing channels and touchpoints, providing reliable unit economics for investment decisions. Analysing churn and retention drivers and cohorts, supporting retention initiatives with actionable insight. Marketing ROI & Investment Governance Evaluating channel and campaign performance and supporting investment decisions. Building and reviewing robust business cases for Sales & Marketing initiatives, ensuring clear assumptions, benefits tracking, and ROI discipline. Partnering with Sales and Marketing leaders to define measurable outcomes and performance benchmarks. Cost Management & Financial Control Maintaining strong financial control over Sales & Marketing cost bases, including headcount, commissions, marketing spend, and third-party services. Identifying opportunities for efficiency and cost optimisation without undermining commercial delivery or growth. Managing accruals, controls, and overhead tracking within close and reporting cycles. Sales Capacity Planning & Quota Design Owning sales capacity modelling, including headcount-to-pipeline coverage ratios. Supporting the design and review of commission plans, including accelerators, SPIFs, and threshold mechanics, not just ongoing maintenance. Modelling the incentive and cost implications of plan design changes, and presenting recommendations to senior stakeholders. Partnering with Sales leadership on annual and in-year quota-setting, ensuring quotas are grounded in financial targets and market opportunity. Pipeline Data Governance & CRM Integrity Acting as the finance owner of pipeline data standards, working with Sales leadership to define and maintain CRM stage definitions, hygiene rules, and data quality expectations. Proactively identifying and escalating data quality issues that affect forecast reliability or metric accuracy. Partnering with Data/BI teams to ensure pipeline and revenue reporting is built on consistent, governed definitions. Owning and running structured forecast cadences, including weekly pipeline reviews, monthly forecast calls, and quarterly business reviews, ensuring analysis translates into action. Pricing, Discounting & Deal Governance Alongside the Pricing team, providing financial modelling to support pricing decisions and discounting governance. Owning the governance process for non-standard commercial terms, reviewing deals outside standard parameters before contracts are issued. Providing insight into the financial impact of pricing and deal structure decisions, including margin and ARR implications. Governance, Reporting & Senior Leadership Engagement Preparing clear, concise reporting and insight for OpCo Exec and senior leadership. Supporting Exec-level discussions with fact-based analysis and forward-looking insight. Ensuring KPI dashboards are current, accurate, and flag risks and opportunities early with actions tracked. Ensuring compliance with internal financial policies while enabling pace and agility. Skills & Experience Qualified accountant (ACA / ACCA / CIMA or equivalent). Experience in Commercial Finance, FP&A, or Finance Business Partnering, ideally in SaaS or a recurring revenue business. Strong grasp of SaaS metrics (pipeline, bookings/ARR, churn/retention, CAC/LTV) and comfortable working with data and BI tooling. Strong planning and financial modelling skills, including commissions, ROI, and pricing/discount scenario analysis. Experience in sales capacity planning, quota design, and commission plan structuring. Experience in budgeting, forecasting, and cost control within commercially-focused cost bases. Familiarity with CRM data governance and pipeline management processes (HubSpot or equivalent). Private equity or investor-led reporting exposure (beneficial but not essential). Proven ability to influence senior stakeholders as a senior individual contributor.
Head of Business Location: Leeds Working Pattern: Monday to Friday Salary: 70,000 - 85,000 Basic 120,000 - 135,000 OTE Benefits: Fully electric company car Senior leadership autonomy Career progression within a leading dealer group Command Recruitment is proud to be partnering with a leading automotive retail group to recruit an exceptional Head of Business for a flagship operation in Leeds. This is a senior leadership role with full responsibility for the performance, direction, and operational control of the dealership. The successful candidate will take an eagle-eye view of the entire business , ensuring all functions are aligned, operating efficiently, and consistently delivering strong commercial and customer outcomes. This is not a narrow departmental role-it is a full-site leadership position , requiring a commercially sharp operator who can balance strategy, performance management, people leadership, and customer experience at scale. The Opportunity As Head of Business, you will be accountable for the overall success of the dealership, leading through your management team to deliver strong financial performance, operational discipline, and an outstanding customer journey. You will be responsible for shaping the culture of the business, ensuring accountability at every level, and driving continuous improvement across all areas of performance. A key part of the role will be owning the dealership's customer experience strategy , including online reputation, review scores, retention levels, and end-to-end customer satisfaction. What's on Offer? 70,000 - 85,000 Basic Salary 120,000 - 135,000 OTE Fully Electric Company Car Monday to Friday working pattern High level of autonomy and decision-making authority Flagship site within a successful and growing dealer group Clear progression opportunities for strong performers Key Responsibilities Take full ownership of the dealership's commercial, operational, and customer performance Lead, develop, and hold accountable the senior management team across all departments Drive profitability, operational efficiency, and long-term sustainable growth Maintain full accountability for customer experience, online reputation, and review performance Create and embed a high-performance, customer-first culture across the business Analyse financial, operational, and customer data to identify trends, risks, and opportunities Oversee stock management, forecasting, and resource planning to maximise performance Ensure strong compliance, governance, and operational standards are consistently met Implement strategic initiatives to improve performance and maximise return on investment Work closely with senior group leadership to deliver wider business objectives About You Proven experience as a Head of Business, Dealer Principal, General Manager, or senior automotive leader Strong track record of delivering commercial performance with full P&L accountability Demonstrable success in leading large teams through departmental managers Strong focus on customer experience, reputation management, and review performance Commercially and operationally astute with strong analytical capability A strategic leader who can also be hands-on when required Excellent communication, leadership, and stakeholder management skills Passionate about building high-performing teams and driving continuous improvement Ideal For This role would suit an experienced Head of Business, Dealer Principal, or General Manager looking for a flagship challenge within a high-performing retail environment. It will also appeal to senior automotive leaders who are motivated by full operational ownership, strong autonomy, and the opportunity to directly influence both commercial performance and customer reputation at site level. If you are a leader who thrives on accountability, culture, and delivering results across every part of a dealership operation, we would welcome a confidential conversation. To apply or find out more, contact Command Recruitment today.
Jun 16, 2026
Full time
Head of Business Location: Leeds Working Pattern: Monday to Friday Salary: 70,000 - 85,000 Basic 120,000 - 135,000 OTE Benefits: Fully electric company car Senior leadership autonomy Career progression within a leading dealer group Command Recruitment is proud to be partnering with a leading automotive retail group to recruit an exceptional Head of Business for a flagship operation in Leeds. This is a senior leadership role with full responsibility for the performance, direction, and operational control of the dealership. The successful candidate will take an eagle-eye view of the entire business , ensuring all functions are aligned, operating efficiently, and consistently delivering strong commercial and customer outcomes. This is not a narrow departmental role-it is a full-site leadership position , requiring a commercially sharp operator who can balance strategy, performance management, people leadership, and customer experience at scale. The Opportunity As Head of Business, you will be accountable for the overall success of the dealership, leading through your management team to deliver strong financial performance, operational discipline, and an outstanding customer journey. You will be responsible for shaping the culture of the business, ensuring accountability at every level, and driving continuous improvement across all areas of performance. A key part of the role will be owning the dealership's customer experience strategy , including online reputation, review scores, retention levels, and end-to-end customer satisfaction. What's on Offer? 70,000 - 85,000 Basic Salary 120,000 - 135,000 OTE Fully Electric Company Car Monday to Friday working pattern High level of autonomy and decision-making authority Flagship site within a successful and growing dealer group Clear progression opportunities for strong performers Key Responsibilities Take full ownership of the dealership's commercial, operational, and customer performance Lead, develop, and hold accountable the senior management team across all departments Drive profitability, operational efficiency, and long-term sustainable growth Maintain full accountability for customer experience, online reputation, and review performance Create and embed a high-performance, customer-first culture across the business Analyse financial, operational, and customer data to identify trends, risks, and opportunities Oversee stock management, forecasting, and resource planning to maximise performance Ensure strong compliance, governance, and operational standards are consistently met Implement strategic initiatives to improve performance and maximise return on investment Work closely with senior group leadership to deliver wider business objectives About You Proven experience as a Head of Business, Dealer Principal, General Manager, or senior automotive leader Strong track record of delivering commercial performance with full P&L accountability Demonstrable success in leading large teams through departmental managers Strong focus on customer experience, reputation management, and review performance Commercially and operationally astute with strong analytical capability A strategic leader who can also be hands-on when required Excellent communication, leadership, and stakeholder management skills Passionate about building high-performing teams and driving continuous improvement Ideal For This role would suit an experienced Head of Business, Dealer Principal, or General Manager looking for a flagship challenge within a high-performing retail environment. It will also appeal to senior automotive leaders who are motivated by full operational ownership, strong autonomy, and the opportunity to directly influence both commercial performance and customer reputation at site level. If you are a leader who thrives on accountability, culture, and delivering results across every part of a dealership operation, we would welcome a confidential conversation. To apply or find out more, contact Command Recruitment today.
PADDINGTON PARTNERSHIP
City Of Westminster, London
Reporting to the Chief Executive, the Office Manager will be supporting the Grand Union and Marble Arch BIDs, a team of 12 people, with looking after the team and the office, senior managers, volunteering and events. This is a part-time role (28 hours per week) that could be configured flexibly across the week to suit the successful candidate. Minimum attendance in the office three days per week. Occasional evening working may be required to support events, for which time off in lieu will be given. You will be an ambassador for both BIDs, and be capable of juggling multiple tasks, contacts and resources to support a busy office. Team and Event Support: Supporting the Chief Executive and senior managers with diary management and the annual cycle of Board meetings. Organising meeting invitations, reminders for key meetings and compiling attendee lists for hosts. Setting up team meetings for both BIDs, ensuring meetings are accessible to as many colleagues as possible. Helping team members with securing venues for meetings, training and briefings - negotiating prices, checking contracts, ensuring room layout and IT provision. On-site assistance at events and activities, including room set-up and AV checks. Assisting the community team with preparing equipment for volunteering. Ordering more stock if appropriate, keeping on top of equipment volume and condition. Preparing event registers and signs ahead of events in order to ensure all activities run smoothly. Assisting with multi-company volunteering events and company-wide volunteering events, occasionally leading small-scale volunteer events supporting the community team during busy periods. Keeping track of supplier accreditation and insurance as appropriate. Supporting team members at competitive socialising, networking or wellbeing events, with equipment, prizes and participant registration. HR Admin Support: Uploading job adverts to job sites, and downloading applications. Arranging interviews for shortlisted candidates. Providing written feedback to unsuccessful candidates. Seeking reference requests and undertaking DBS applications. Co-ordinating induction programmes for new starters. Booking training for new starters as required. Booking training on a rolling basis for existing staff, including first aid, fire marshal and safeguarding, keeping an eye on pending expiry dates. Devising and managing systems for annual leave, time off and sickness monitoring. Overseeing the company's Employee Assistance Programme and liaising with providers to flag new starters. Liaising with our retained external HR consultant to ensure our Employee Handbook is up to date with all relevant legislation and good practice. Office management: Be responsible for FM issues internal to our office space including regular PAT testing, HVAC, IT and connectivity, fire equipment servicing, printer/scanner contract, stationery supplies like paper and toner. Keep updated the list of trained first aiders and fire marshals and keep displayed. Liaise with the landlord over issues within the common parts like the kitchen, lift, toilets, access arrangements. Create and maintain an inventory of IT assets, liaising with our external IT providers as necessary, keeping track of aging assets and organising data clearance and compliant disposal of old IT assets. Placing IT orders for new starters, overseeing installation and checking completion prior to new starters arriving. Oversee our telecoms contracts for landlines and mobiles, ensuring expiry dates are monitored and best value is maintained. Oversee our waste and recycling arrangements ensuring compliance. Manage contracts and arrangements with overspill office locations in Paddington as required. Liaise with the office cleaner and ensure cleaning supplies including waste and recycling bags are available. Flag to the landlord if kitchen supplies run low. Keep stocked office consumables for colleagues, including the water contract and teas/coffee etc in the kitchen. Person Specification The Office Manager will require the following skills and experience: Minimum three years' experience of working in an administrative or EA support role working in person in a busy office environment. Excellent customer care and communication skills (both written and verbal). Ability to liaise via telephone, in person, and in written correspondence with senior business representatives and a variety of professionals, suppliers and community partners. Excellent personal and independent planning, organisational and administrative skills. Not afraid to ask questions and being approachable. Good attention to detail. Showing absolute discretion. Highly organised, detail-oriented and able to prioritise competing demands. Ability to work to tight deadlines whilst ensuring a high standard of work. Flexibility to adapt to change, showing resilience, re-allocating resources as necessary, being mindful of project timelines and critical path. Ability to compile and accurately record information. Intermediate skills in Outlook, Word, Excel and PowerPoint and experience of using CMS databases. Ability to work effectively in a team environment with a "can-do", willing approach towards colleagues to facilitate effective performance from a small and dedicated team. Academic qualifications: A minimum of 2 "A" levels, or equivalent, plus GCSEs in Maths and English (6 or above). How to Apply A CV and covering letter should be uploaded by 12 noon on Tuesday 16 June 2026 setting out why you think you would be a great fit for this role. A probationary period of six months will apply. The appointment will be subject to satisfactory references and a full DBS check. The successful candidate will be required to complete level 1 safeguarding training for adults and children and emergency first aid at work with one month of commencing employment. The company will meet the costs of these.
Jun 16, 2026
Full time
Reporting to the Chief Executive, the Office Manager will be supporting the Grand Union and Marble Arch BIDs, a team of 12 people, with looking after the team and the office, senior managers, volunteering and events. This is a part-time role (28 hours per week) that could be configured flexibly across the week to suit the successful candidate. Minimum attendance in the office three days per week. Occasional evening working may be required to support events, for which time off in lieu will be given. You will be an ambassador for both BIDs, and be capable of juggling multiple tasks, contacts and resources to support a busy office. Team and Event Support: Supporting the Chief Executive and senior managers with diary management and the annual cycle of Board meetings. Organising meeting invitations, reminders for key meetings and compiling attendee lists for hosts. Setting up team meetings for both BIDs, ensuring meetings are accessible to as many colleagues as possible. Helping team members with securing venues for meetings, training and briefings - negotiating prices, checking contracts, ensuring room layout and IT provision. On-site assistance at events and activities, including room set-up and AV checks. Assisting the community team with preparing equipment for volunteering. Ordering more stock if appropriate, keeping on top of equipment volume and condition. Preparing event registers and signs ahead of events in order to ensure all activities run smoothly. Assisting with multi-company volunteering events and company-wide volunteering events, occasionally leading small-scale volunteer events supporting the community team during busy periods. Keeping track of supplier accreditation and insurance as appropriate. Supporting team members at competitive socialising, networking or wellbeing events, with equipment, prizes and participant registration. HR Admin Support: Uploading job adverts to job sites, and downloading applications. Arranging interviews for shortlisted candidates. Providing written feedback to unsuccessful candidates. Seeking reference requests and undertaking DBS applications. Co-ordinating induction programmes for new starters. Booking training for new starters as required. Booking training on a rolling basis for existing staff, including first aid, fire marshal and safeguarding, keeping an eye on pending expiry dates. Devising and managing systems for annual leave, time off and sickness monitoring. Overseeing the company's Employee Assistance Programme and liaising with providers to flag new starters. Liaising with our retained external HR consultant to ensure our Employee Handbook is up to date with all relevant legislation and good practice. Office management: Be responsible for FM issues internal to our office space including regular PAT testing, HVAC, IT and connectivity, fire equipment servicing, printer/scanner contract, stationery supplies like paper and toner. Keep updated the list of trained first aiders and fire marshals and keep displayed. Liaise with the landlord over issues within the common parts like the kitchen, lift, toilets, access arrangements. Create and maintain an inventory of IT assets, liaising with our external IT providers as necessary, keeping track of aging assets and organising data clearance and compliant disposal of old IT assets. Placing IT orders for new starters, overseeing installation and checking completion prior to new starters arriving. Oversee our telecoms contracts for landlines and mobiles, ensuring expiry dates are monitored and best value is maintained. Oversee our waste and recycling arrangements ensuring compliance. Manage contracts and arrangements with overspill office locations in Paddington as required. Liaise with the office cleaner and ensure cleaning supplies including waste and recycling bags are available. Flag to the landlord if kitchen supplies run low. Keep stocked office consumables for colleagues, including the water contract and teas/coffee etc in the kitchen. Person Specification The Office Manager will require the following skills and experience: Minimum three years' experience of working in an administrative or EA support role working in person in a busy office environment. Excellent customer care and communication skills (both written and verbal). Ability to liaise via telephone, in person, and in written correspondence with senior business representatives and a variety of professionals, suppliers and community partners. Excellent personal and independent planning, organisational and administrative skills. Not afraid to ask questions and being approachable. Good attention to detail. Showing absolute discretion. Highly organised, detail-oriented and able to prioritise competing demands. Ability to work to tight deadlines whilst ensuring a high standard of work. Flexibility to adapt to change, showing resilience, re-allocating resources as necessary, being mindful of project timelines and critical path. Ability to compile and accurately record information. Intermediate skills in Outlook, Word, Excel and PowerPoint and experience of using CMS databases. Ability to work effectively in a team environment with a "can-do", willing approach towards colleagues to facilitate effective performance from a small and dedicated team. Academic qualifications: A minimum of 2 "A" levels, or equivalent, plus GCSEs in Maths and English (6 or above). How to Apply A CV and covering letter should be uploaded by 12 noon on Tuesday 16 June 2026 setting out why you think you would be a great fit for this role. A probationary period of six months will apply. The appointment will be subject to satisfactory references and a full DBS check. The successful candidate will be required to complete level 1 safeguarding training for adults and children and emergency first aid at work with one month of commencing employment. The company will meet the costs of these.
Procurement & Supply Chain Director Worcestershire Full Time Salary: £85,000 - £100,000 + Bonus + Benefits Are you an outstanding procurement and supply chain leader looking for an opportunity to shape strategy, influence key business decisions and drive operational performance on a global scale? We're seeking an exceptional Procurement & Supply Chain Director to join a successful and ambitious business at an exciting stage of growth. Reporting directly to the Managing Director, you'll take ownership of global sourcing, procurement strategy, inventory management, logistics and supply chain performance across an international supplier network. The successful candidate will combine strategic procurement expertise with hands-on supply chain leadership, bringing deep experience of international sourcing, inventory optimisation, logistics management and commercial decision making. This is a rare opportunity for a commercially astute leader to make a significant impact, driving operational excellence, strengthening supplier partnerships and delivering measurable improvements in cost, efficiency and business performance. We're particularly interested in candidates who combine strong academic credentials with exceptional commercial acumen, analytical rigour and a proven ability to drive business performance. What You'll Be Doing . Developing and executing the company's global procurement and supply chain strategy . Leading international sourcing activities and strategic supplier partnerships . Negotiating high-value supplier agreements and commercial contracts . Driving inventory optimisation, forecasting accuracy and stock availability . Leading demand forecasting and rolling purchase planning across multiple product categories . Managing inventory optimisation, safety stock strategies and stock availability performance . Working closely with ERP systems to drive purchasing, inventory and supply chain visibility . Building supplier relationships across Asia, Europe and the UK, ensuring resilience and continuity of supply . Overseeing import logistics, freight management and third-party logistics providers . Managing freight costs, landed cost analysis and supply chain performance metrics . Identifying opportunities to improve margins, reduce costs and enhance operational efficiency . Managing supply chain risk and building resilience across international supply networks . Ensuring compliance with UK and international trade, customs and import regulations . Providing strategic reporting and insight to senior stakeholders . Leading and developing high-performing procurement and supply chain teams . Championing continuous improvement and data-driven decision making throughout the business . Partnering with finance to support budgeting, margin improvement, working capital management and forecasting About You . A strong academic background with a degree in Supply Chain Management, Business, Engineering, Economics, Operations or a related discipline . Strong academic credentials, with postgraduate qualifications such as an MBA, MSc or MCIPS highly regarded . Minimum 8-10 years' experience within procurement and supply chain leadership, including Director or Head of level responsibility . Experience leading procurement and supply chain functions within complex international environments . Proven experience managing international sourcing, particularly across Asia-Pacific markets . Proven success delivering cost reduction, inventory optimisation and operational excellence programmes . Deep expertise in global sourcing, supplier negotiation and contract management . Strong understanding of demand planning, inventory optimisation and stock management methodologies . Experience managing freight providers, import logistics and third-party logistics partners . Experience working with ERP systems such as Orderwise, Microsoft Dynamics or equivalent enterprise platforms . Experience managing procurement budgets, cost reduction initiatives and margin improvement programmes . Strong commercial and financial acumen with experience influencing senior decision makers . Advanced Excel and analytical modelling capability with a data-led approach to decision making . Exceptional analytical capability and a data-led approach to problem solving . Experience building, developing and leading high-performing teams . The ability to operate effectively at both strategic and operational levels . A track record of delivering measurable commercial results through supply chain transformation and continuous improvement initiatives Desirable Experience . MCIPS qualification, Chartered MCIPS preferred . MBA, MSc or other postgraduate qualification . Experience within manufacturing, distribution, retail products or consumer goods environments . Experience managing international logistics, freight operations and 3PL providers . Knowledge of ERP systems such as Orderwise, Microsoft Dynamics or similar . Experience operating across UK and international supply chains . Experience managing supply chains affected by global freight volatility and international sourcing challenges . Knowledge of UK and EU customs, import regulations and post-Brexit supply chain requirements . Experience developing KPI frameworks and presenting to Board or Senior Leadership teams . Experience leading transformation, change or continuous improvement projects . Formal project management qualifications such as Prince2, PMP or Agile certifications What's On Offer . Salary of £85,000 - £100,000 per annum . Performance-related bonus . Senior leadership position reporting directly to the Managing Director . Opportunity to shape procurement and supply chain strategy across a growing international business . International supplier and sourcing responsibility . Ongoing professional development opportunities . Long-term career growth within an ambitious organisation How to Apply Apply now and a member of the Workforce team will be in touch to discuss your application. Or contact: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
Jun 15, 2026
Full time
Procurement & Supply Chain Director Worcestershire Full Time Salary: £85,000 - £100,000 + Bonus + Benefits Are you an outstanding procurement and supply chain leader looking for an opportunity to shape strategy, influence key business decisions and drive operational performance on a global scale? We're seeking an exceptional Procurement & Supply Chain Director to join a successful and ambitious business at an exciting stage of growth. Reporting directly to the Managing Director, you'll take ownership of global sourcing, procurement strategy, inventory management, logistics and supply chain performance across an international supplier network. The successful candidate will combine strategic procurement expertise with hands-on supply chain leadership, bringing deep experience of international sourcing, inventory optimisation, logistics management and commercial decision making. This is a rare opportunity for a commercially astute leader to make a significant impact, driving operational excellence, strengthening supplier partnerships and delivering measurable improvements in cost, efficiency and business performance. We're particularly interested in candidates who combine strong academic credentials with exceptional commercial acumen, analytical rigour and a proven ability to drive business performance. What You'll Be Doing . Developing and executing the company's global procurement and supply chain strategy . Leading international sourcing activities and strategic supplier partnerships . Negotiating high-value supplier agreements and commercial contracts . Driving inventory optimisation, forecasting accuracy and stock availability . Leading demand forecasting and rolling purchase planning across multiple product categories . Managing inventory optimisation, safety stock strategies and stock availability performance . Working closely with ERP systems to drive purchasing, inventory and supply chain visibility . Building supplier relationships across Asia, Europe and the UK, ensuring resilience and continuity of supply . Overseeing import logistics, freight management and third-party logistics providers . Managing freight costs, landed cost analysis and supply chain performance metrics . Identifying opportunities to improve margins, reduce costs and enhance operational efficiency . Managing supply chain risk and building resilience across international supply networks . Ensuring compliance with UK and international trade, customs and import regulations . Providing strategic reporting and insight to senior stakeholders . Leading and developing high-performing procurement and supply chain teams . Championing continuous improvement and data-driven decision making throughout the business . Partnering with finance to support budgeting, margin improvement, working capital management and forecasting About You . A strong academic background with a degree in Supply Chain Management, Business, Engineering, Economics, Operations or a related discipline . Strong academic credentials, with postgraduate qualifications such as an MBA, MSc or MCIPS highly regarded . Minimum 8-10 years' experience within procurement and supply chain leadership, including Director or Head of level responsibility . Experience leading procurement and supply chain functions within complex international environments . Proven experience managing international sourcing, particularly across Asia-Pacific markets . Proven success delivering cost reduction, inventory optimisation and operational excellence programmes . Deep expertise in global sourcing, supplier negotiation and contract management . Strong understanding of demand planning, inventory optimisation and stock management methodologies . Experience managing freight providers, import logistics and third-party logistics partners . Experience working with ERP systems such as Orderwise, Microsoft Dynamics or equivalent enterprise platforms . Experience managing procurement budgets, cost reduction initiatives and margin improvement programmes . Strong commercial and financial acumen with experience influencing senior decision makers . Advanced Excel and analytical modelling capability with a data-led approach to decision making . Exceptional analytical capability and a data-led approach to problem solving . Experience building, developing and leading high-performing teams . The ability to operate effectively at both strategic and operational levels . A track record of delivering measurable commercial results through supply chain transformation and continuous improvement initiatives Desirable Experience . MCIPS qualification, Chartered MCIPS preferred . MBA, MSc or other postgraduate qualification . Experience within manufacturing, distribution, retail products or consumer goods environments . Experience managing international logistics, freight operations and 3PL providers . Knowledge of ERP systems such as Orderwise, Microsoft Dynamics or similar . Experience operating across UK and international supply chains . Experience managing supply chains affected by global freight volatility and international sourcing challenges . Knowledge of UK and EU customs, import regulations and post-Brexit supply chain requirements . Experience developing KPI frameworks and presenting to Board or Senior Leadership teams . Experience leading transformation, change or continuous improvement projects . Formal project management qualifications such as Prince2, PMP or Agile certifications What's On Offer . Salary of £85,000 - £100,000 per annum . Performance-related bonus . Senior leadership position reporting directly to the Managing Director . Opportunity to shape procurement and supply chain strategy across a growing international business . International supplier and sourcing responsibility . Ongoing professional development opportunities . Long-term career growth within an ambitious organisation How to Apply Apply now and a member of the Workforce team will be in touch to discuss your application. Or contact: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
Head of SEND Permanent, Full-time Contract £63,280 to £75,805 Per Annum Medway - Hybrid Working About the Role We are seeking an experienced and strategic Head of SEND to lead and develop high-quality Special Educational Needs and Disabilities services for children and young people aged 0-25.This is a senior leadership opportunity for a passionate SEND professional who can drive service improvement, ensure statutory compliance, build strong partnerships, and deliver positive outcomes for children, young people and their families.The successful candidate will provide strategic leadership across SEND services, ensuring effective assessment, planning and delivery of support while fostering a culture of excellence, accountability and continuous improvement. Key Responsibilities Lead and manage SEND services, ensuring high standards of service delivery and positive outcomes for children and young people. Oversee statutory SEND functions, ensuring compliance with relevant legislation and the SEND Code of Practice. Manage and develop multi-disciplinary teams, providing effective leadership, support and performance management. Ensure robust and transparent decision-making processes, including chairing and overseeing statutory panels. Work collaboratively with education providers, health partners, social care, parents, carers and other stakeholders to improve outcomes. Lead on strategic planning, service development and continuous improvement initiatives. Monitor service performance, quality standards and compliance requirements. Use data, intelligence and performance information to inform decision-making and drive improvements. Oversee resource allocation and contribute to effective budget management. Support the development of inclusive practices across educational settings. Manage complex cases, complaints and tribunal-related activity where required. Promote safeguarding and ensuring the welfare of children and young people remains central to all decision-making. Essential Requirements Degree-level qualification or equivalent professional experience. Qualified education professional or significant SEND leadership experience. Extensive knowledge of the SEND Code of Practice and statutory SEND processes. Proven experience leading SEND services within a local authority, education or similar environment. Experience managing multi-agency partnerships and stakeholder relationships. Strong understanding of EHCP processes and statutory responsibilities. Experience of service improvement, performance management and quality assurance. Ability to analyse complex data and use insights to improve service delivery. Strong communication and influencing skills, with experience engaging senior stakeholders. Experience managing budgets, resources and operational performance. What We're Looking For Strategic vision and strong organisational insight. Inspirational leadership and commitment to inclusion. Excellent stakeholder engagement and partnership-building skills. The ability to lead teams through change and transformation. Strong decision-making and problem-solving capabilities. A commitment to delivering outstanding services for children, young people and families. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Jun 15, 2026
Full time
Head of SEND Permanent, Full-time Contract £63,280 to £75,805 Per Annum Medway - Hybrid Working About the Role We are seeking an experienced and strategic Head of SEND to lead and develop high-quality Special Educational Needs and Disabilities services for children and young people aged 0-25.This is a senior leadership opportunity for a passionate SEND professional who can drive service improvement, ensure statutory compliance, build strong partnerships, and deliver positive outcomes for children, young people and their families.The successful candidate will provide strategic leadership across SEND services, ensuring effective assessment, planning and delivery of support while fostering a culture of excellence, accountability and continuous improvement. Key Responsibilities Lead and manage SEND services, ensuring high standards of service delivery and positive outcomes for children and young people. Oversee statutory SEND functions, ensuring compliance with relevant legislation and the SEND Code of Practice. Manage and develop multi-disciplinary teams, providing effective leadership, support and performance management. Ensure robust and transparent decision-making processes, including chairing and overseeing statutory panels. Work collaboratively with education providers, health partners, social care, parents, carers and other stakeholders to improve outcomes. Lead on strategic planning, service development and continuous improvement initiatives. Monitor service performance, quality standards and compliance requirements. Use data, intelligence and performance information to inform decision-making and drive improvements. Oversee resource allocation and contribute to effective budget management. Support the development of inclusive practices across educational settings. Manage complex cases, complaints and tribunal-related activity where required. Promote safeguarding and ensuring the welfare of children and young people remains central to all decision-making. Essential Requirements Degree-level qualification or equivalent professional experience. Qualified education professional or significant SEND leadership experience. Extensive knowledge of the SEND Code of Practice and statutory SEND processes. Proven experience leading SEND services within a local authority, education or similar environment. Experience managing multi-agency partnerships and stakeholder relationships. Strong understanding of EHCP processes and statutory responsibilities. Experience of service improvement, performance management and quality assurance. Ability to analyse complex data and use insights to improve service delivery. Strong communication and influencing skills, with experience engaging senior stakeholders. Experience managing budgets, resources and operational performance. What We're Looking For Strategic vision and strong organisational insight. Inspirational leadership and commitment to inclusion. Excellent stakeholder engagement and partnership-building skills. The ability to lead teams through change and transformation. Strong decision-making and problem-solving capabilities. A commitment to delivering outstanding services for children, young people and families. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Jun 15, 2026
Full time
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Housing Officer (Specialised Supported Housing) The Opportunity: We are seeking a resilient, customer-focused Housing Officer for an ongoing interim assignment covering a defined region in North London. In this field-based role, you will report directly to the Head of Housing and provide expert, person-centred housing support to individuals living within Specialised Supported Housing. Your primary focus will be assisting vulnerable tenants to maintain their tenancies and achieve independent living aspirations. You will take full responsibility for regional tenancy management, lettings, and vital Housing Benefit sign-ups, working closely with on-site care teams and external agencies to deliver a highly sympathetic and professional service. Key Duties: Deliver a full regional tenancy management service, addressing complaints, resolving anti-social behaviour (ASB), and providing expert housing advice to scheme staff and tenants. Manage the complete lettings cycle, ensuring all allocations comply with policy and legislation, processing terminations, and preparing tenancy agreements and information packs. Coordinate the sign-up of new tenants, overseeing the complete submission, tracking, and backdate requests for Housing Benefit and council tax forms. Conduct proactive scheme visits at least annually to monitor individual tenant wellbeing, care needs, and risk assessments in collaboration with on-site care teams. Drive a customer-focused approach to meet performance targets, minimize void property times, and co-create strategic void plans for long-term vacancies. Liaise closely with local authorities, health services, social services, and surveyors during care planning, safeguarding issues, or maintenance reviews. Act as a technical expert for scheme staff regarding rents and benefits regulations, delivering localized training where required. Lead operational housing projects, track performance data, and assist the Head of Housing with third-party Management Agreements and Lease reviews. Requirements: Experience: Essential previous experience working within a housing association in a similar role, with a proven track record of delivering high-quality housing management services. Knowledge: Sound knowledge of Housing Benefit regulations, compliance frameworks, and an understanding of the Supported Housing sector or Intensive Housing Management models. Qualifications: CIH Level 3 qualified (or holding equivalent relevant housing management qualifications) is highly desirable. Skills: Excellent communicator with a "can-do" attitude, robust stakeholder management skills, and a passionate commitment to putting tenants at the heart of the service. Core Competencies: Confident at lone working and making independent decisions, with the ability to maintain strict data confidentiality and adhere to health and safety practices. Mobility: Ability to operate flexibly as a field-based officer across North London, with a willingness to undertake occasional travel to the main head office in Leicester for meetings and training. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 15, 2026
Contractor
Housing Officer (Specialised Supported Housing) The Opportunity: We are seeking a resilient, customer-focused Housing Officer for an ongoing interim assignment covering a defined region in North London. In this field-based role, you will report directly to the Head of Housing and provide expert, person-centred housing support to individuals living within Specialised Supported Housing. Your primary focus will be assisting vulnerable tenants to maintain their tenancies and achieve independent living aspirations. You will take full responsibility for regional tenancy management, lettings, and vital Housing Benefit sign-ups, working closely with on-site care teams and external agencies to deliver a highly sympathetic and professional service. Key Duties: Deliver a full regional tenancy management service, addressing complaints, resolving anti-social behaviour (ASB), and providing expert housing advice to scheme staff and tenants. Manage the complete lettings cycle, ensuring all allocations comply with policy and legislation, processing terminations, and preparing tenancy agreements and information packs. Coordinate the sign-up of new tenants, overseeing the complete submission, tracking, and backdate requests for Housing Benefit and council tax forms. Conduct proactive scheme visits at least annually to monitor individual tenant wellbeing, care needs, and risk assessments in collaboration with on-site care teams. Drive a customer-focused approach to meet performance targets, minimize void property times, and co-create strategic void plans for long-term vacancies. Liaise closely with local authorities, health services, social services, and surveyors during care planning, safeguarding issues, or maintenance reviews. Act as a technical expert for scheme staff regarding rents and benefits regulations, delivering localized training where required. Lead operational housing projects, track performance data, and assist the Head of Housing with third-party Management Agreements and Lease reviews. Requirements: Experience: Essential previous experience working within a housing association in a similar role, with a proven track record of delivering high-quality housing management services. Knowledge: Sound knowledge of Housing Benefit regulations, compliance frameworks, and an understanding of the Supported Housing sector or Intensive Housing Management models. Qualifications: CIH Level 3 qualified (or holding equivalent relevant housing management qualifications) is highly desirable. Skills: Excellent communicator with a "can-do" attitude, robust stakeholder management skills, and a passionate commitment to putting tenants at the heart of the service. Core Competencies: Confident at lone working and making independent decisions, with the ability to maintain strict data confidentiality and adhere to health and safety practices. Mobility: Ability to operate flexibly as a field-based officer across North London, with a willingness to undertake occasional travel to the main head office in Leicester for meetings and training. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Leading established multi-brand Tour Operator, based in Gloucestershire are looking for a highly driven, commercially focussed Revenue Optimisation Manager to drive revenue and passenger growth leading to sustainable profitability. You will be a commercially driven and strategic manager to head up the Revenue & Yield Team, leading the performance of our UK and European touring portfolio and driving revenue growth across digital marketing channels. Reporting to the Commercial Director, you'll play a key role in delivering commercial targets by tracking performance, identifying opportunities, mitigating risk, and optimising portfolio performance from launch through to departure. Working cross-functionally with Product, Marketing, Operations, and Insight, you'll help shape and deliver commercial strategy across the business. This is a hybrid role, and would suit someone prepared to relocate to enable 3 days in the office per week, or it is commutable from locations including Bristol, Birmingham, Swindon and Oxford. JOB DESCRIPTION: Commercial Planning & Portfolio Strategy Support delivery of annual and seasonal capacity, pricing, and product plans to achieve revenue and profit targets. Lead route planning using customer insights and performance data to optimise coverage and identify growth opportunities. Provide data-driven capacity recommendations and support product development and budgeting. Pricing & Yield Management Develop and manage pricing strategies using market trends, competitor analysis, and sales performance. Optimise yield through pricing, promotions, and capacity adjustments. Work with Marketing, Product, and Operations teams to maximise sales performance and manage underperforming products. Performance & Forecasting Monitor revenue, passenger, yield, and profit performance against budget and forecast. Provide commercial insights, recommendations, and recovery plans where needed. Develop accurate forecasting models and collaborate with Finance and Insight teams to support business planning. EXPERIENCE REQUIRED: The ideal candidate will bring strong experience in pricing, yield management, forecasting, and leadership, combined with excellent analytical skills, commercial acumen, and a strong understanding of consumer behaviour and market trends. We're looking for an inspiring leader who can think strategically, solve problems creatively, and deliver results. You will not be afraid to challenge the status quo - an attitude of continuous testing, learning and improving to deliver strong and improved revenue/ passenger growth is vital for this role. Advanced Excel skills are essential. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or
Jun 15, 2026
Full time
Leading established multi-brand Tour Operator, based in Gloucestershire are looking for a highly driven, commercially focussed Revenue Optimisation Manager to drive revenue and passenger growth leading to sustainable profitability. You will be a commercially driven and strategic manager to head up the Revenue & Yield Team, leading the performance of our UK and European touring portfolio and driving revenue growth across digital marketing channels. Reporting to the Commercial Director, you'll play a key role in delivering commercial targets by tracking performance, identifying opportunities, mitigating risk, and optimising portfolio performance from launch through to departure. Working cross-functionally with Product, Marketing, Operations, and Insight, you'll help shape and deliver commercial strategy across the business. This is a hybrid role, and would suit someone prepared to relocate to enable 3 days in the office per week, or it is commutable from locations including Bristol, Birmingham, Swindon and Oxford. JOB DESCRIPTION: Commercial Planning & Portfolio Strategy Support delivery of annual and seasonal capacity, pricing, and product plans to achieve revenue and profit targets. Lead route planning using customer insights and performance data to optimise coverage and identify growth opportunities. Provide data-driven capacity recommendations and support product development and budgeting. Pricing & Yield Management Develop and manage pricing strategies using market trends, competitor analysis, and sales performance. Optimise yield through pricing, promotions, and capacity adjustments. Work with Marketing, Product, and Operations teams to maximise sales performance and manage underperforming products. Performance & Forecasting Monitor revenue, passenger, yield, and profit performance against budget and forecast. Provide commercial insights, recommendations, and recovery plans where needed. Develop accurate forecasting models and collaborate with Finance and Insight teams to support business planning. EXPERIENCE REQUIRED: The ideal candidate will bring strong experience in pricing, yield management, forecasting, and leadership, combined with excellent analytical skills, commercial acumen, and a strong understanding of consumer behaviour and market trends. We're looking for an inspiring leader who can think strategically, solve problems creatively, and deliver results. You will not be afraid to challenge the status quo - an attitude of continuous testing, learning and improving to deliver strong and improved revenue/ passenger growth is vital for this role. Advanced Excel skills are essential. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or
Morgan McKinley (Milton Keynes)
Towcester, Northamptonshire
Human Resources Business Partner - Northamptonshire - Up to 80,000 - Onsite A leading brand based in Silverstone are looking to hire a HRBP on a permanent basis. The role will oversee 150 employees, all of whom operate within business support and commercial support divisions. Due to the requirement of this role, the position will be site based throughout probationary period, however there will then be flex to 4 days onsite per week. The salary on offer is between 70,000 and 80,000 per annum plus benefits which include healthcare, pension, performance related bonus and other company specific benefits. Responsibilities Be the lead HR Business partner across a number of business units including business management and commercial Articulate HR strategies and objectives into actionable people plans Management of workforce planning including skill gap management, organisational design and learning and development Partnering with stakeholders across the leadership team to meet headcount and workforce planning objectives Coaching and developing leadership Management of end to end employee relations cases Supporting and driving HR change initiatives Utilisation of data and insights to manage employee trends, risks and opportunities Ad hoc tasks when required To be considered for the position of HR Business Partner, applicants will ideally : Be CIPD level 5 minimum, however CIPD level 7 would be advantageous Proven experience of working in a fast paced HRBP capacity Be able to demonstrate experience of employee relations, performance management and workforce planning Have experience of change management and transformation Be commercially minded What's on offer Salary between 70,000 and 80,000 per annum Performance related bonus Healthcare package Pension match programme Car Scheme
Jun 15, 2026
Full time
Human Resources Business Partner - Northamptonshire - Up to 80,000 - Onsite A leading brand based in Silverstone are looking to hire a HRBP on a permanent basis. The role will oversee 150 employees, all of whom operate within business support and commercial support divisions. Due to the requirement of this role, the position will be site based throughout probationary period, however there will then be flex to 4 days onsite per week. The salary on offer is between 70,000 and 80,000 per annum plus benefits which include healthcare, pension, performance related bonus and other company specific benefits. Responsibilities Be the lead HR Business partner across a number of business units including business management and commercial Articulate HR strategies and objectives into actionable people plans Management of workforce planning including skill gap management, organisational design and learning and development Partnering with stakeholders across the leadership team to meet headcount and workforce planning objectives Coaching and developing leadership Management of end to end employee relations cases Supporting and driving HR change initiatives Utilisation of data and insights to manage employee trends, risks and opportunities Ad hoc tasks when required To be considered for the position of HR Business Partner, applicants will ideally : Be CIPD level 5 minimum, however CIPD level 7 would be advantageous Proven experience of working in a fast paced HRBP capacity Be able to demonstrate experience of employee relations, performance management and workforce planning Have experience of change management and transformation Be commercially minded What's on offer Salary between 70,000 and 80,000 per annum Performance related bonus Healthcare package Pension match programme Car Scheme
FP&A Manager Location: South Wales (Hybrid Working) Robert Half are proud to be partnering with a high-growth, innovative organisation to recruit an FP&A Manager. This is an excellent opportunity to join a dynamic and expanding business operating in a specialist sector, offering strong career development and exposure to senior stakeholders. The Role Reporting directly to the Head of Finance, you will play a key role in driving financial planning, analysis, and strategic insight across the group. This position offers significant visibility, partnering with senior leadership to support decision-making and business growth. Key Responsibilities Lead the preparation and development of monthly management accounts and board reporting packs, providing clear insight into performance, risks, and opportunities Own the annual budgeting process and rolling forecasts, working closely with operational stakeholders Develop and maintain robust financial models, including cash flow forecasting and investment appraisals Support strategic decision-making through detailed financial analysis and scenario modelling Take ownership of FP&A systems and processes, including ongoing development and implementation Drive continuous improvement across reporting, planning, and data quality Provide high-quality business partnering to senior leaders across the organisation Support the development of FP&A capability within the wider finance team About You ACA / ACCA / CIMA qualified (or part-qualified/finalist with strong experience) Strong technical finance knowledge with excellent commercial awareness Advanced Excel and financial modelling skills Experience working within a fast-paced, growing environment Confident working with financial systems and reporting tools A proactive, self-motivated approach with a continuous improvement mindset Personal Attributes Strong communicator with the ability to influence stakeholders Highly organised with excellent attention to detail Able to manage multiple priorities and meet deadlines Collaborative team player with strong interpersonal skills Driven to learn, develop, and progress within a growing business Package & Benefits Salary: £45,000 - £55,000 Annual bonus 25 days annual leave + bank holidays + additional charity days Hybrid working (minimum 2 days in the office) Wellbeing programme and wider company benefits Supportive, collaborative team culture Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 15, 2026
Full time
FP&A Manager Location: South Wales (Hybrid Working) Robert Half are proud to be partnering with a high-growth, innovative organisation to recruit an FP&A Manager. This is an excellent opportunity to join a dynamic and expanding business operating in a specialist sector, offering strong career development and exposure to senior stakeholders. The Role Reporting directly to the Head of Finance, you will play a key role in driving financial planning, analysis, and strategic insight across the group. This position offers significant visibility, partnering with senior leadership to support decision-making and business growth. Key Responsibilities Lead the preparation and development of monthly management accounts and board reporting packs, providing clear insight into performance, risks, and opportunities Own the annual budgeting process and rolling forecasts, working closely with operational stakeholders Develop and maintain robust financial models, including cash flow forecasting and investment appraisals Support strategic decision-making through detailed financial analysis and scenario modelling Take ownership of FP&A systems and processes, including ongoing development and implementation Drive continuous improvement across reporting, planning, and data quality Provide high-quality business partnering to senior leaders across the organisation Support the development of FP&A capability within the wider finance team About You ACA / ACCA / CIMA qualified (or part-qualified/finalist with strong experience) Strong technical finance knowledge with excellent commercial awareness Advanced Excel and financial modelling skills Experience working within a fast-paced, growing environment Confident working with financial systems and reporting tools A proactive, self-motivated approach with a continuous improvement mindset Personal Attributes Strong communicator with the ability to influence stakeholders Highly organised with excellent attention to detail Able to manage multiple priorities and meet deadlines Collaborative team player with strong interpersonal skills Driven to learn, develop, and progress within a growing business Package & Benefits Salary: £45,000 - £55,000 Annual bonus 25 days annual leave + bank holidays + additional charity days Hybrid working (minimum 2 days in the office) Wellbeing programme and wider company benefits Supportive, collaborative team culture Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Job Title: interim Strategy and Governance Section Manager Location: Hybrid, Dudley Rate: 650 per day, umbrella Duration: 6 months Job Purpose To be responsible for managing the Strategy and Governance Team in Corporate Landlord Services. To lead on and co-ordinate a range of services relating to the DMBC land and property portfolio including data management, energy management, asset strategy, property and land acquisition and disposal programmes and community asset functions. To assist the CLS Management Team in fulfilling the requirements for delivering a Corporate Estate Strategy to include the rationisation of assets that may be deemed operationally surplus and the retention of those assets deemed more suitable, using One Council approach. To support the work of the CLS Strategic Asset Manager and Head of Corporate Landlord Services. Experience Management experience in leading a team preferably in a property related function in a large complex multidisciplinary organisation. Comprehensive knowledge and understanding of asset management, construction and property management issues. Substantial experience of planning and implementing successful asset management initiatives. Managing a diverse workforce to include professional, technical and manual staff including experience of managing all aspects of employee performance. Sound knowledge and understanding of financial and budget monitoring. Extensive experience of managing land and property projects. Knowledge and experience of building procurement contracts, processes and requirements e.g. JCT, PFI etc. Awareness of energy management and initiatives Corporate experience of working in a professional property environment. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 15, 2026
Seasonal
Job Title: interim Strategy and Governance Section Manager Location: Hybrid, Dudley Rate: 650 per day, umbrella Duration: 6 months Job Purpose To be responsible for managing the Strategy and Governance Team in Corporate Landlord Services. To lead on and co-ordinate a range of services relating to the DMBC land and property portfolio including data management, energy management, asset strategy, property and land acquisition and disposal programmes and community asset functions. To assist the CLS Management Team in fulfilling the requirements for delivering a Corporate Estate Strategy to include the rationisation of assets that may be deemed operationally surplus and the retention of those assets deemed more suitable, using One Council approach. To support the work of the CLS Strategic Asset Manager and Head of Corporate Landlord Services. Experience Management experience in leading a team preferably in a property related function in a large complex multidisciplinary organisation. Comprehensive knowledge and understanding of asset management, construction and property management issues. Substantial experience of planning and implementing successful asset management initiatives. Managing a diverse workforce to include professional, technical and manual staff including experience of managing all aspects of employee performance. Sound knowledge and understanding of financial and budget monitoring. Extensive experience of managing land and property projects. Knowledge and experience of building procurement contracts, processes and requirements e.g. JCT, PFI etc. Awareness of energy management and initiatives Corporate experience of working in a professional property environment. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
