We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. At least 2 years of practitioner experience is essential for this role. Supervisory or management experience as well as relevant qualifications are desirable for this role. If you're hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply. Vacancy Reference Number: 93555 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas .
Jun 24, 2026
Full time
We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. At least 2 years of practitioner experience is essential for this role. Supervisory or management experience as well as relevant qualifications are desirable for this role. If you're hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply. Vacancy Reference Number: 93555 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas .
Customer Services Team Leader Nantwich Permanent £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: Co-ordinating the customer services function and team to ensure smooth and efficient operations Allocating and prioritising workloads effectively across the team Leading, motivating, and developing team members through training and coaching Managing holiday and absence cover to maintain service levels Implementing procedures and systems to improve operational efficiency Managing a busy switchboard and handling a high volume of inbound calls Screening calls, taking messages, and responding to customer enquiries Processing customer orders, amendments, cancellations, and pricing using in-house systems Assisting with transport and scheduling administration when required Liaising with internal departments including Transport, Technical, Production, and Raw Materials Completing general administrative duties as required The successful candidate will have previous experience as a Team Leader, ideally within a Customer Services or Helpdesk environment and will be confident working within a fast-paced setting. Strong organisational skills, attention to detail, and the ability to manage multiple priorities are essential. Previous leadership or supervisory experience is highly desirable, alongside excellent communication and interpersonal skills. This is a full-time permanent position working 37.5 hours per week, Monday to Friday, with additional overtime required during busy periods (usually around once a month paid as overtime). Additional benefits include company pension, employee discount scheme, Cycle to Work scheme and free on-site parking. For more information regarding the above role, forward your CV for consideration! Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!
Jun 24, 2026
Contractor
Customer Services Team Leader Nantwich Permanent £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: Co-ordinating the customer services function and team to ensure smooth and efficient operations Allocating and prioritising workloads effectively across the team Leading, motivating, and developing team members through training and coaching Managing holiday and absence cover to maintain service levels Implementing procedures and systems to improve operational efficiency Managing a busy switchboard and handling a high volume of inbound calls Screening calls, taking messages, and responding to customer enquiries Processing customer orders, amendments, cancellations, and pricing using in-house systems Assisting with transport and scheduling administration when required Liaising with internal departments including Transport, Technical, Production, and Raw Materials Completing general administrative duties as required The successful candidate will have previous experience as a Team Leader, ideally within a Customer Services or Helpdesk environment and will be confident working within a fast-paced setting. Strong organisational skills, attention to detail, and the ability to manage multiple priorities are essential. Previous leadership or supervisory experience is highly desirable, alongside excellent communication and interpersonal skills. This is a full-time permanent position working 37.5 hours per week, Monday to Friday, with additional overtime required during busy periods (usually around once a month paid as overtime). Additional benefits include company pension, employee discount scheme, Cycle to Work scheme and free on-site parking. For more information regarding the above role, forward your CV for consideration! Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!
JOB TITLE: Retail Manager LOCATION: Alderley Edge DATE WRITTEN: May 2026 ACCOUNTABLE TO: Retail Area Manager PRIMARY PURPOSE: To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement. To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data. Main Duties: 1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets: Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you. To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly. Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives. Support, train, and coordinate the work of volunteers in the shop as required. Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety. Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely. Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information. Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities. To plan and prioritise special promotions, seasonal adjustments, and sale events. Ensuring professional signage throughout the shop; to be clear and on brand. Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice 2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition. 3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager. 4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice. 5. To develop and manage designated volunteers through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary. 6. Implement the highest standards of customer care and service. 7. To maximise income by participating in fundraising and trading opportunities. 8. To take responsibility for the shop to implement shop procedures, as follows: - To act as a key holder at an assigned location To prepare the shop for opening by the correct time To close the shop at the correct time and ensuring the shop is secure before leaving To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures To sort, prepare and price stock to in line with charity retail processes. To present stock in the sales area to the agreed standard To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers To reconcile the cash register, banking and to work to Age UK Cheshire s financial policies and procedures To complete paperwork as necessary, to include use of information technology on computerised systems To carry out Age UK Cheshire s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy. 9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns. 10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required. 11. To be a role model for Age UK s mission statement and values and to understand how the role of a Retail Manager complements this. 12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post. AGE UK CHESHIRE RETAIL MANAGER - PERSON SPECIFICATION Essential Criteria: - strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness. - ability to understand and interpret financial information in order to manage shop performance outcomes. - good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment. - the ability to recognise stock potential in order to generate income and the importance of attractive presentation. - supervisory experience with the ability to motivate, inspire and lead a team. - IT literate - ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours). Desirable Criteria: - basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations. - proven retail experience - experience of working with volunteers. - general understanding/empathy with the aims of the organisation. Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop. AGE UK CHESHIRE RETAIL MANAGER - ADDITIONAL INFORMATION The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services. All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted. Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of designated volunteers who can take responsibility for the shop, during some periods of staff absence. Location: Shop Base Alderley Edge. You may be required to cover other shops on an ad hoc basis. Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays. Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked. Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees. Leave: 25 days leave per annum (plus Bank Holidays) rising after 5 years continuous service by one day per year (pro rata) to a maximum of 30 days leave after 10 years. Contract: All new staff are subject to a three-month probationary period. 4 weeks notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week s notice is required by either side. Health Care: . click apply for full job details
Jun 24, 2026
Full time
JOB TITLE: Retail Manager LOCATION: Alderley Edge DATE WRITTEN: May 2026 ACCOUNTABLE TO: Retail Area Manager PRIMARY PURPOSE: To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement. To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data. Main Duties: 1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets: Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you. To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly. Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives. Support, train, and coordinate the work of volunteers in the shop as required. Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety. Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely. Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information. Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities. To plan and prioritise special promotions, seasonal adjustments, and sale events. Ensuring professional signage throughout the shop; to be clear and on brand. Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice 2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition. 3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager. 4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice. 5. To develop and manage designated volunteers through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary. 6. Implement the highest standards of customer care and service. 7. To maximise income by participating in fundraising and trading opportunities. 8. To take responsibility for the shop to implement shop procedures, as follows: - To act as a key holder at an assigned location To prepare the shop for opening by the correct time To close the shop at the correct time and ensuring the shop is secure before leaving To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures To sort, prepare and price stock to in line with charity retail processes. To present stock in the sales area to the agreed standard To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers To reconcile the cash register, banking and to work to Age UK Cheshire s financial policies and procedures To complete paperwork as necessary, to include use of information technology on computerised systems To carry out Age UK Cheshire s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy. 9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns. 10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required. 11. To be a role model for Age UK s mission statement and values and to understand how the role of a Retail Manager complements this. 12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post. AGE UK CHESHIRE RETAIL MANAGER - PERSON SPECIFICATION Essential Criteria: - strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness. - ability to understand and interpret financial information in order to manage shop performance outcomes. - good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment. - the ability to recognise stock potential in order to generate income and the importance of attractive presentation. - supervisory experience with the ability to motivate, inspire and lead a team. - IT literate - ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours). Desirable Criteria: - basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations. - proven retail experience - experience of working with volunteers. - general understanding/empathy with the aims of the organisation. Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop. AGE UK CHESHIRE RETAIL MANAGER - ADDITIONAL INFORMATION The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services. All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted. Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of designated volunteers who can take responsibility for the shop, during some periods of staff absence. Location: Shop Base Alderley Edge. You may be required to cover other shops on an ad hoc basis. Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays. Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked. Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees. Leave: 25 days leave per annum (plus Bank Holidays) rising after 5 years continuous service by one day per year (pro rata) to a maximum of 30 days leave after 10 years. Contract: All new staff are subject to a three-month probationary period. 4 weeks notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week s notice is required by either side. Health Care: . click apply for full job details
Area Coordinator Supervisor / Supervising Telecare Area Coordinator Location: Ashford, Kent (free on-site parking, 10 minutes from Ashford town centre) Salary: Starting from 28,800 Job Type: Full-time, Permanent Working Hours: Monday to Friday, 8:30am - 5:30pm Working Pattern: Office-based with occasional flexibility to work from home Our client is a leading provider of award-winning telecare and assistive technology services to clients across the UK. Due to continued growth, they are looking to recruit an experienced and organised Area Coordinator Supervisor to join their friendly and professional Head Office team in Ashford. This is a varied role suited to someone with excellent customer service, communication, administration, and organisational skills. Reporting to the Service Delivery Manager, you will oversee a team of approximately 10 Area Coordinators and support the scheduling and coordination of around 20 Engineers nationwide. As Area Coordinator Supervisor, you will act as the first point of support for the coordination team, managing day-to-day operational matters and escalating any serious concerns where appropriate. You will also deputise for the Service Delivery Manager when required, supporting with reporting, client meetings, billing, and wider operational responsibilities. The coordination team is responsible for providing administrative and customer support across client contracts, including handling incoming client enquiries, arranging engineer appointments, installations, collections, and fault call-outs. The team also manages engineer schedules and ensures all databases and records are maintained accurately and efficiently. In addition, you will work closely with Stores Management to ensure stock levels and records are maintained correctly, arranging special-order stock when required. You will also liaise with Technical Managers to ensure engineers and technicians remain up to date with administrative procedures and scheduling requirements. Key Responsibilities Supervise and support the Area Coordination team in their day-to-day duties Efficiently plan and manage Engineers' schedules and workloads Coordinate engineer tasks, appointments, and diary management Provide administrative support internally and to clients Maintain databases and records to a high standard of accuracy Assist the Service Delivery Manager during busy periods and provide operational support where required Deputise for the Service Delivery Manager on designated tasks, including reporting, billing, and client meetings Liaise with clients regarding updates, appointments, and general queries Support Engineers with operational and scheduling queries Work closely with the Finance team to provide information required for invoicing and assist with month-end billing queries Act as the first point of contact for complaints, resolving or escalating issues as appropriate Complete Return to Work meetings when required Produce monthly supervisory reports for the coordination team Conduct regular recorded check-ins with new starters throughout their probation period Chair or co-chair Coordination Team meetings Coordinate van checks in liaison with the Stores team Maintain effective communication with Stores and Technical Management teams Provide cover as an Area Coordinator when necessary Participate in ongoing training to ensure client service standards are consistently achieved What you will bring: Previous Supervisory team experience ideally in a scheduling role. Excellent attention to detail, understanding the importance of accurate data entry, administration, appointment scheduling. Confident and polite telephone manner. Assertive, able to work quickly and efficiently in a busy, fast paced environment. Strong MS / computer skills A positive can-do attitude and excellent team and work ethics. Being an ambassador for the business , a professional approach is essential! Benefits: A business that provides a feel-good factor in all you do! Company pension Cycle to work scheme Free on-site parking Health & wellbeing programme Sick pay Store discount EXEHP
Jun 24, 2026
Full time
Area Coordinator Supervisor / Supervising Telecare Area Coordinator Location: Ashford, Kent (free on-site parking, 10 minutes from Ashford town centre) Salary: Starting from 28,800 Job Type: Full-time, Permanent Working Hours: Monday to Friday, 8:30am - 5:30pm Working Pattern: Office-based with occasional flexibility to work from home Our client is a leading provider of award-winning telecare and assistive technology services to clients across the UK. Due to continued growth, they are looking to recruit an experienced and organised Area Coordinator Supervisor to join their friendly and professional Head Office team in Ashford. This is a varied role suited to someone with excellent customer service, communication, administration, and organisational skills. Reporting to the Service Delivery Manager, you will oversee a team of approximately 10 Area Coordinators and support the scheduling and coordination of around 20 Engineers nationwide. As Area Coordinator Supervisor, you will act as the first point of support for the coordination team, managing day-to-day operational matters and escalating any serious concerns where appropriate. You will also deputise for the Service Delivery Manager when required, supporting with reporting, client meetings, billing, and wider operational responsibilities. The coordination team is responsible for providing administrative and customer support across client contracts, including handling incoming client enquiries, arranging engineer appointments, installations, collections, and fault call-outs. The team also manages engineer schedules and ensures all databases and records are maintained accurately and efficiently. In addition, you will work closely with Stores Management to ensure stock levels and records are maintained correctly, arranging special-order stock when required. You will also liaise with Technical Managers to ensure engineers and technicians remain up to date with administrative procedures and scheduling requirements. Key Responsibilities Supervise and support the Area Coordination team in their day-to-day duties Efficiently plan and manage Engineers' schedules and workloads Coordinate engineer tasks, appointments, and diary management Provide administrative support internally and to clients Maintain databases and records to a high standard of accuracy Assist the Service Delivery Manager during busy periods and provide operational support where required Deputise for the Service Delivery Manager on designated tasks, including reporting, billing, and client meetings Liaise with clients regarding updates, appointments, and general queries Support Engineers with operational and scheduling queries Work closely with the Finance team to provide information required for invoicing and assist with month-end billing queries Act as the first point of contact for complaints, resolving or escalating issues as appropriate Complete Return to Work meetings when required Produce monthly supervisory reports for the coordination team Conduct regular recorded check-ins with new starters throughout their probation period Chair or co-chair Coordination Team meetings Coordinate van checks in liaison with the Stores team Maintain effective communication with Stores and Technical Management teams Provide cover as an Area Coordinator when necessary Participate in ongoing training to ensure client service standards are consistently achieved What you will bring: Previous Supervisory team experience ideally in a scheduling role. Excellent attention to detail, understanding the importance of accurate data entry, administration, appointment scheduling. Confident and polite telephone manner. Assertive, able to work quickly and efficiently in a busy, fast paced environment. Strong MS / computer skills A positive can-do attitude and excellent team and work ethics. Being an ambassador for the business , a professional approach is essential! Benefits: A business that provides a feel-good factor in all you do! Company pension Cycle to work scheme Free on-site parking Health & wellbeing programme Sick pay Store discount EXEHP
We are currently recruiting for a Casual Area Security Officer to join the G4S team, covering the Kings Lynn and Wisbech areas. This will be to cover 4 to 5 sites within the area, where you will act as a security officer on site. With knowledge of a range of different sites, it will give you great opportunities for progression and gaining transferable skills from the different customers! Contract Information: Pay Rate: £14.20 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. Applicants must hold a full UK manual driving and their own car is needed for this position. Your Time at Work As a Casual Area Security Officer, your duties will include: - Travelling to 4 or 5 different sites, within a 20-mile radius of the Kings Lynn and Wisbech areas - Meet and greet staff and visitors and ensure they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker - To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G283) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 24, 2026
Full time
We are currently recruiting for a Casual Area Security Officer to join the G4S team, covering the Kings Lynn and Wisbech areas. This will be to cover 4 to 5 sites within the area, where you will act as a security officer on site. With knowledge of a range of different sites, it will give you great opportunities for progression and gaining transferable skills from the different customers! Contract Information: Pay Rate: £14.20 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. Applicants must hold a full UK manual driving and their own car is needed for this position. Your Time at Work As a Casual Area Security Officer, your duties will include: - Travelling to 4 or 5 different sites, within a 20-mile radius of the Kings Lynn and Wisbech areas - Meet and greet staff and visitors and ensure they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker - To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G283) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We are currently recruiting for a Relief Security Officer to join the G4S team, covering a well-known site in Wakefield! Contract Information: Pay Rate: £13.51 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA License: Security Guarding or Door Supervisor License Location: Wakefield You must hold a full UK manual driving and your own car is needed for this position. Your Time at Work As Relief Security Officer your duties will include: - Meet and greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker - To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G12) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 24, 2026
Full time
We are currently recruiting for a Relief Security Officer to join the G4S team, covering a well-known site in Wakefield! Contract Information: Pay Rate: £13.51 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA License: Security Guarding or Door Supervisor License Location: Wakefield You must hold a full UK manual driving and your own car is needed for this position. Your Time at Work As Relief Security Officer your duties will include: - Meet and greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker - To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G12) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Service Supervisor Our client, a reputable dealership in Maidstone, Kent, is seeking to recruit a highly skilled Service Supervisor to lead their busy service department. This is an excellent opportunity for an experienced automotive professional looking to advance into a management role within a dynamic and customer-focused environment. Join a team committed to delivering outstanding service standards and continuous development. Benefits of a Service Supervisor: Competitive salary tailored to your experience and skills Supportive management team dedicated to your professional growth Clear career progression pathway to Service Manager Performance-related bonuses and incentives Additional commission schemes based on customer satisfaction and upselling Opportunity to work within a reputable dealership in Maidstone, Kent Duties of a Service Supervisor: Oversee daily operations of the service department to ensure a smooth workflow Lead and motivate the service team to deliver exceptional customer service Coordinate workshop activities to maximise productivity and efficiency Maintain high service standards, ensuring customer satisfaction Assist in achieving departmental targets and key performance indicators (KPIs) Collaborate with senior management to implement operational improvements Requirements of a Service Supervisor: Proven experience within an automotive service environment, ideally in a supervisory or team leader role Strong leadership and team management skills Excellent communication and organisational abilities Ability to prioritise tasks and manage workload effectively Ambitious attitude with a desire to progress into Service Management Customer-focused with a commitment to delivering high standards of service If you are ready to take on a rewarding role as a Service Supervisor in Maidstone, Kent, and are eager to develop your career within a reputable dealership, we want to hear from you. Contact Consultant Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Maidstone and Kent today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Jun 24, 2026
Full time
Service Supervisor Our client, a reputable dealership in Maidstone, Kent, is seeking to recruit a highly skilled Service Supervisor to lead their busy service department. This is an excellent opportunity for an experienced automotive professional looking to advance into a management role within a dynamic and customer-focused environment. Join a team committed to delivering outstanding service standards and continuous development. Benefits of a Service Supervisor: Competitive salary tailored to your experience and skills Supportive management team dedicated to your professional growth Clear career progression pathway to Service Manager Performance-related bonuses and incentives Additional commission schemes based on customer satisfaction and upselling Opportunity to work within a reputable dealership in Maidstone, Kent Duties of a Service Supervisor: Oversee daily operations of the service department to ensure a smooth workflow Lead and motivate the service team to deliver exceptional customer service Coordinate workshop activities to maximise productivity and efficiency Maintain high service standards, ensuring customer satisfaction Assist in achieving departmental targets and key performance indicators (KPIs) Collaborate with senior management to implement operational improvements Requirements of a Service Supervisor: Proven experience within an automotive service environment, ideally in a supervisory or team leader role Strong leadership and team management skills Excellent communication and organisational abilities Ability to prioritise tasks and manage workload effectively Ambitious attitude with a desire to progress into Service Management Customer-focused with a commitment to delivering high standards of service If you are ready to take on a rewarding role as a Service Supervisor in Maidstone, Kent, and are eager to develop your career within a reputable dealership, we want to hear from you. Contact Consultant Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Maidstone and Kent today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Gas Supervisor - Social Housing Location: North London Salary: 45,000 - 55,000 Contract: Temp-to-Perm Hours: Monday to Friday, 8:00am - 5:00pm We are currently recruiting for an experienced Gas Supervisor to join a leading contractor within the Social Housing sector covering North London. Reporting to the Gas Manager, you will be responsible for supervising a team of Gas Engineers and Apprentices, ensuring all servicing, maintenance, and installation works are completed safely, efficiently, and to a high standard. Key Responsibilities Supervise Gas Engineers and Apprentices across domestic gas works Support the Gas Manager with technical and operational duties Carry out quality inspections and audits on engineers and subcontractors Ensure compliance with Gas Safe regulations and health & safety standards Attend client and health & safety meetings where required Assist with resident and client queries and complaints Carry out servicing, repairs, commissioning, and maintenance work when necessary Requirements Full Domestic ACS qualifications including MET1 CDMMA1 qualification Previous experience within Social Housing Experience supervising or mentoring engineers Strong understanding of gas compliance and health & safety Good IT skills including Microsoft Excel and Word Desirable Gas auditing experience SMSTS qualification LPG, Oil, or Commercial Gas qualifications This is an excellent temp-to-perm opportunity offering long-term progression with a well-established
Jun 24, 2026
Seasonal
Gas Supervisor - Social Housing Location: North London Salary: 45,000 - 55,000 Contract: Temp-to-Perm Hours: Monday to Friday, 8:00am - 5:00pm We are currently recruiting for an experienced Gas Supervisor to join a leading contractor within the Social Housing sector covering North London. Reporting to the Gas Manager, you will be responsible for supervising a team of Gas Engineers and Apprentices, ensuring all servicing, maintenance, and installation works are completed safely, efficiently, and to a high standard. Key Responsibilities Supervise Gas Engineers and Apprentices across domestic gas works Support the Gas Manager with technical and operational duties Carry out quality inspections and audits on engineers and subcontractors Ensure compliance with Gas Safe regulations and health & safety standards Attend client and health & safety meetings where required Assist with resident and client queries and complaints Carry out servicing, repairs, commissioning, and maintenance work when necessary Requirements Full Domestic ACS qualifications including MET1 CDMMA1 qualification Previous experience within Social Housing Experience supervising or mentoring engineers Strong understanding of gas compliance and health & safety Good IT skills including Microsoft Excel and Word Desirable Gas auditing experience SMSTS qualification LPG, Oil, or Commercial Gas qualifications This is an excellent temp-to-perm opportunity offering long-term progression with a well-established
Our client is a Refinery which is located on the east coast of England in North Lincolnshire, United Kingdom. The Humber facility include crude distilling, naphtha reforming, fluid catalytic cracking, hydrodesulfurization, thermal cracking and delayed coking units. The refinery has two coking units with associated calcining plants. This is the only coking refinery in the United Kingdom, and a producer of high-quality specialty graphite and anode-grade petroleum cokes. The refinery also produces a high percentage of transportation fuels. The majority of the light oils produced by the refinery are distributed to customers in the United Kingdom by pipeline, railcar and truck, while the other refined petroleum products are exported throughout the world. They are currently seeking a skilled and experienced Mechanical/Piping Field Support to join their team on a temporary basis initially covering 8 months. In this role as Mechanical/Piping Field Support you will be accountable in the field for providing discipline leadership, ensuring correct installation and commissioning of relevant equipment to agreed programs on a large on-site capital project. THE ROLE: - Responsible for contractor safety out on site. - Complete weekly level 1 safety audits and Behavioural Based Safety observations. - Provide a first point of contact for safety issues for the contractor and try to resolve them working with the safety team. - Review and approve permit documentation submitted by the contractors. - Ensure contractor supplies day work sheets and contract variations in a timely manner. Review and challenge where necessary to ensure validity of claims before approving within the SI system. - Carry out job stepping based on design drawings to schedulers. - Review plans to ensure all activities are captured. - Monitor progress, by reviewing the contractor updates, and ensure plans are updated accurately to reflect field status. - Understand the work scope intimately to ensure installation carried out correctly and efficiently. - Help to develop execution plans and understand enabling activities, e.g. scaffold, and ensure they are carried out in a timely manner to avoid delays. - Resolve field conflicts quickly and effectively. - Manage technical queries in the system. Resolve minor queries in the field. - Pre-start-up safety review checks - Ensure all work is completed as per the approved design drawings and QA/QC documentation is completed and available. - Ensure the work location is in a suitable condition to be handed back to operations, e.g. clean and tidy, no hazards introduced by the project work. - Provide specialist roles (if applicable i.e. AP) - Commissioning support post project completion. - Turnaround supervision covering both project and maintenance related scope. Standard working hours are 08:00 - 16:30. However, they also have 2 different working patterns as part of the flexible working policy at the business which is available to Agency workers. THE CANDIDATE - Computer literate. - Working knowledge of health & safety legislation. - General administration skills. - Good construction knowledge. - Good communication skills, written & verbal. - Experienced Supervisor /Supervision of Contractor work force/Contractors - Discipline expert. - Planning & Schedule knowledge - Good Communicator - Ability to manage conflicting priorities - Qualified trade background, - CCNSG Safety Passport + LATS / IOSH Managing Safely Training THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Jun 24, 2026
Seasonal
Our client is a Refinery which is located on the east coast of England in North Lincolnshire, United Kingdom. The Humber facility include crude distilling, naphtha reforming, fluid catalytic cracking, hydrodesulfurization, thermal cracking and delayed coking units. The refinery has two coking units with associated calcining plants. This is the only coking refinery in the United Kingdom, and a producer of high-quality specialty graphite and anode-grade petroleum cokes. The refinery also produces a high percentage of transportation fuels. The majority of the light oils produced by the refinery are distributed to customers in the United Kingdom by pipeline, railcar and truck, while the other refined petroleum products are exported throughout the world. They are currently seeking a skilled and experienced Mechanical/Piping Field Support to join their team on a temporary basis initially covering 8 months. In this role as Mechanical/Piping Field Support you will be accountable in the field for providing discipline leadership, ensuring correct installation and commissioning of relevant equipment to agreed programs on a large on-site capital project. THE ROLE: - Responsible for contractor safety out on site. - Complete weekly level 1 safety audits and Behavioural Based Safety observations. - Provide a first point of contact for safety issues for the contractor and try to resolve them working with the safety team. - Review and approve permit documentation submitted by the contractors. - Ensure contractor supplies day work sheets and contract variations in a timely manner. Review and challenge where necessary to ensure validity of claims before approving within the SI system. - Carry out job stepping based on design drawings to schedulers. - Review plans to ensure all activities are captured. - Monitor progress, by reviewing the contractor updates, and ensure plans are updated accurately to reflect field status. - Understand the work scope intimately to ensure installation carried out correctly and efficiently. - Help to develop execution plans and understand enabling activities, e.g. scaffold, and ensure they are carried out in a timely manner to avoid delays. - Resolve field conflicts quickly and effectively. - Manage technical queries in the system. Resolve minor queries in the field. - Pre-start-up safety review checks - Ensure all work is completed as per the approved design drawings and QA/QC documentation is completed and available. - Ensure the work location is in a suitable condition to be handed back to operations, e.g. clean and tidy, no hazards introduced by the project work. - Provide specialist roles (if applicable i.e. AP) - Commissioning support post project completion. - Turnaround supervision covering both project and maintenance related scope. Standard working hours are 08:00 - 16:30. However, they also have 2 different working patterns as part of the flexible working policy at the business which is available to Agency workers. THE CANDIDATE - Computer literate. - Working knowledge of health & safety legislation. - General administration skills. - Good construction knowledge. - Good communication skills, written & verbal. - Experienced Supervisor /Supervision of Contractor work force/Contractors - Discipline expert. - Planning & Schedule knowledge - Good Communicator - Ability to manage conflicting priorities - Qualified trade background, - CCNSG Safety Passport + LATS / IOSH Managing Safely Training THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
About The Minster Centre and the Psychotherapy and Counselling Service The Minster Centre is one of Europe's leading integrative psychotherapy and counselling training institutes. We are a charity with a long-held commitment to helping people in distress through talking therapies. We train diverse and experienced people as professional therapists to do this work. The Minster Centre Psychotherapy and Counselling Service (MCPCS) offers affordable individual counselling and psychotherapy, provided by our trainee therapists, to adults (18 yrs+) suffering from a range of emotional difficulties. Overview of the role We are seeking two organised, highly motivated and efficient individuals to fulfil the part-time roles of MCPCS Administrator. These are key roles within the MCPCS team, and you will be working alongside the Clinical Services Manager to ensure the smooth running of the service and support in its continuing development. The ideal candidates will be organised, self-motivated, IT literate (particularly proficient in Excel, Word & Outlook), have excellent interpersonal skills and the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks, work well within the team and with other colleagues within the Minster Centre. This is a great opportunity for individuals with relevant transferable skills to develop those skills further. Duties and responsibilities Enquiries - Assessment - Allocation Dealing with phone and email enquiries including potential MCPCS clients, existing clients, trainee therapists, clinical supervisors, other professional organisations and placement providers, etc. Responding to new client enquiries via emailing of electronic Assessment Application Forms, assessing suitability of enquirer for service - asking for additional help when required from Clinical Services Manager Making appointments with enquirer for assessment. Liaising with Independent Assessors to arrange assessment appointments, obtaining assessor availability calendars, providing assessment packs for facilitation of assessments, chasing and filing completed assessment reports, and providing any necessary training for assessors regarding assessment admin. Liaising with student services/reception and finance department and clients to manage and update client fees databases or spreadsheets. providing reports and to ensure all session fees are up to date and reporting on any missed payments weekly. Ensuring all electronic monitoring of monies are dealt with according to GDPR and financial procedures. DBS Managing the Disclosure and Baring Service (DBS) checks for students, and Minster Centre (MC) members. Keeping and updating records of DBS information Administration Providing strong administrative support to the Clinical Services Manager. Providing regular detailed data information to the Clinical Services Manager, including reports from Charity Log or other electronic software and systems Administer MCPCS processes and procedures for instance by designing forms and records formats, ensuring they are available to students, supervisors and clients. Ensuring the service has Microsoft forms available to operate effectively: Assessment packs; Allocation packs; student forms. Keeping data management up to date and archiving files as and when appropriate. Assisting Clinical Services Manager, and Deputy Director overseeing MCPCS, with additional tasks as and when requested. Supporting Students with client work Provide information and support in assisting with student inductions into the MCPCS Liaising with students and supervisors to ensure each student have submitted necessary evidence to work with clients Ensuring all students regularly update information on their availability to MCPCS Supporting students with processes and procedures of working with MCPCS and placement clients, closing client files at end of therapy alongside dealing with any interim requests and updates to client files and information. This is not an exhaustive list of duties and responsibilities. The post holders may be required to undertake other duties which fall within the ambit of the role, in discussion with the with the Clinical Services Manager and Management Committee. The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act. Person Specification The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. Please ensure that your cover letter demonstrates how you meet the essential criteria. You will be assessed on these criteria at interview if shortlisted, and through an exercise. Essential Good communication skills, including a warm, welcoming, and friendly manner. Ability to speak to a range of service users: enquirers, clients, students and staff. A good command of written and spoken English. Ability to communicate information in a clear and concise manner, whilst maintaining approachability. Ability to handle possibly challenging situations on the phone. Willingness to learn including attending training relative to the role and service users where required. Proven organisational skills, with ability to prioritise work and meet deadlines. Knowledge and experience of Salesforce, Charitylog or Access databases and use of Excel. Proven knowledge of the use of Microsoft Office, Outlook and Explorer in an office environment. Proven ability to input data accurately. Proven ability to plan ahead and take initiative when required. Proven ability to learn new systems. Experience of working in a small, busy office. Experience of using databases to manage data (e.g. Access, Charity Log, Salesforce, MindBody.) An enthusiastic and flexible approach to work Conscientious and diligent Ability to work in a multi-cultural setting and to appreciate and respect diversity and difference A commitment to the Minster Centre's ethos and values. Empathy with the needs of tutors and students in a vocational therapeutic environment Desirable Experience/ understanding of the aims and benefits of psychotherapy and counselling. Understanding of data protection. Experience of office management. Experience of managing Disclosure and Baring Service (DBS) checks. Experience of Access or other Databases: to amend design and layout, generate reports, and analyse data. Experience of change management, service evaluation and service improvement. Experience of working in a mental health, counselling or psychotherapy environment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any convictions, cautions, reprimands and final warnings that are not protected on the form provided. How to apply Please apply by sending your CV, a covering email detailing how you meet the person specification and the monitoring forms available on our website or attached to this advert by 10am on Wednesday 1st July 2026 to Afua Pierre, HR & Governance Manager . We reserve the right to close this vacancy early if we receive sufficient applications for these roles. If you are interested, please submit your application as early as possible. For further information please contact Michelle Campbell, Clinical Services Manager by email We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQI+ community, care leavers, people with disabilities and those from other minoritised groups. To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK. If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students. A note about AI: We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI software frequently generates applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity - An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application!
Jun 24, 2026
Full time
About The Minster Centre and the Psychotherapy and Counselling Service The Minster Centre is one of Europe's leading integrative psychotherapy and counselling training institutes. We are a charity with a long-held commitment to helping people in distress through talking therapies. We train diverse and experienced people as professional therapists to do this work. The Minster Centre Psychotherapy and Counselling Service (MCPCS) offers affordable individual counselling and psychotherapy, provided by our trainee therapists, to adults (18 yrs+) suffering from a range of emotional difficulties. Overview of the role We are seeking two organised, highly motivated and efficient individuals to fulfil the part-time roles of MCPCS Administrator. These are key roles within the MCPCS team, and you will be working alongside the Clinical Services Manager to ensure the smooth running of the service and support in its continuing development. The ideal candidates will be organised, self-motivated, IT literate (particularly proficient in Excel, Word & Outlook), have excellent interpersonal skills and the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks, work well within the team and with other colleagues within the Minster Centre. This is a great opportunity for individuals with relevant transferable skills to develop those skills further. Duties and responsibilities Enquiries - Assessment - Allocation Dealing with phone and email enquiries including potential MCPCS clients, existing clients, trainee therapists, clinical supervisors, other professional organisations and placement providers, etc. Responding to new client enquiries via emailing of electronic Assessment Application Forms, assessing suitability of enquirer for service - asking for additional help when required from Clinical Services Manager Making appointments with enquirer for assessment. Liaising with Independent Assessors to arrange assessment appointments, obtaining assessor availability calendars, providing assessment packs for facilitation of assessments, chasing and filing completed assessment reports, and providing any necessary training for assessors regarding assessment admin. Liaising with student services/reception and finance department and clients to manage and update client fees databases or spreadsheets. providing reports and to ensure all session fees are up to date and reporting on any missed payments weekly. Ensuring all electronic monitoring of monies are dealt with according to GDPR and financial procedures. DBS Managing the Disclosure and Baring Service (DBS) checks for students, and Minster Centre (MC) members. Keeping and updating records of DBS information Administration Providing strong administrative support to the Clinical Services Manager. Providing regular detailed data information to the Clinical Services Manager, including reports from Charity Log or other electronic software and systems Administer MCPCS processes and procedures for instance by designing forms and records formats, ensuring they are available to students, supervisors and clients. Ensuring the service has Microsoft forms available to operate effectively: Assessment packs; Allocation packs; student forms. Keeping data management up to date and archiving files as and when appropriate. Assisting Clinical Services Manager, and Deputy Director overseeing MCPCS, with additional tasks as and when requested. Supporting Students with client work Provide information and support in assisting with student inductions into the MCPCS Liaising with students and supervisors to ensure each student have submitted necessary evidence to work with clients Ensuring all students regularly update information on their availability to MCPCS Supporting students with processes and procedures of working with MCPCS and placement clients, closing client files at end of therapy alongside dealing with any interim requests and updates to client files and information. This is not an exhaustive list of duties and responsibilities. The post holders may be required to undertake other duties which fall within the ambit of the role, in discussion with the with the Clinical Services Manager and Management Committee. The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act. Person Specification The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. Please ensure that your cover letter demonstrates how you meet the essential criteria. You will be assessed on these criteria at interview if shortlisted, and through an exercise. Essential Good communication skills, including a warm, welcoming, and friendly manner. Ability to speak to a range of service users: enquirers, clients, students and staff. A good command of written and spoken English. Ability to communicate information in a clear and concise manner, whilst maintaining approachability. Ability to handle possibly challenging situations on the phone. Willingness to learn including attending training relative to the role and service users where required. Proven organisational skills, with ability to prioritise work and meet deadlines. Knowledge and experience of Salesforce, Charitylog or Access databases and use of Excel. Proven knowledge of the use of Microsoft Office, Outlook and Explorer in an office environment. Proven ability to input data accurately. Proven ability to plan ahead and take initiative when required. Proven ability to learn new systems. Experience of working in a small, busy office. Experience of using databases to manage data (e.g. Access, Charity Log, Salesforce, MindBody.) An enthusiastic and flexible approach to work Conscientious and diligent Ability to work in a multi-cultural setting and to appreciate and respect diversity and difference A commitment to the Minster Centre's ethos and values. Empathy with the needs of tutors and students in a vocational therapeutic environment Desirable Experience/ understanding of the aims and benefits of psychotherapy and counselling. Understanding of data protection. Experience of office management. Experience of managing Disclosure and Baring Service (DBS) checks. Experience of Access or other Databases: to amend design and layout, generate reports, and analyse data. Experience of change management, service evaluation and service improvement. Experience of working in a mental health, counselling or psychotherapy environment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any convictions, cautions, reprimands and final warnings that are not protected on the form provided. How to apply Please apply by sending your CV, a covering email detailing how you meet the person specification and the monitoring forms available on our website or attached to this advert by 10am on Wednesday 1st July 2026 to Afua Pierre, HR & Governance Manager . We reserve the right to close this vacancy early if we receive sufficient applications for these roles. If you are interested, please submit your application as early as possible. For further information please contact Michelle Campbell, Clinical Services Manager by email We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQI+ community, care leavers, people with disabilities and those from other minoritised groups. To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK. If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students. A note about AI: We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI software frequently generates applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity - An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application!
Job Role: Cover Supervisor Location: Chichester Pay: £100 - £120 per day Hours: 8:00am 4:00pm Contract Type: Full Time Start Date: September 26 Are you a confident, enthusiastic individual looking to make a real difference in the classroom? Supply Desk is seeking a motivated Cover Supervisor to join a friendly and supportive secondary school in Chichester. If you enjoy working with young people and are passionate about helping them succeed, this could be the perfect role for you. The Role We are looking for a proactive Cover Supervisor to oversee classes across KS3 and KS4 in the absence of the regular classroom teacher. This full-time role begins September 26 and has the potential to become permanent for the right candidate. Your role will involve managing the classroom, delivering pre-prepared work, and ensuring students remain focused, engaged, and motivated. About Us Supply Desk is a trusted education recruitment agency dedicated to connecting schools with committed, inspiring staff. We pride ourselves on providing excellent support, strong school partnerships, and genuine opportunities for professional growth. About the School This welcoming and well-resourced school in Chichester is known for its inclusive values, strong leadership team, and commitment to delivering a high-quality education for all students. Staff and pupils benefit from a positive, nurturing environment where everyone feels respected and supported. What We re Looking For • Strong communication and organisational skills • Confidence in leading a classroom and supporting young people • A positive, adaptable, and proactive approach • Experience in a school environment is beneficial but not essential • Enhanced DBS on the update service (or willingness to apply) Key Responsibilities • Supervise classes and deliver set lesson plans • Support student behaviour, focus, and progress • Build positive relationships with students and staff • Ensure a safe, inclusive, and well-managed learning environment • Follow school policies and behaviour management procedures Benefits of Working With Supply Desk • Competitive rates of pay • A dedicated consultant offering ongoing support • Access to CPD and training to help you develop • Flexible roles tailored to your experience and goals • Opportunities for long-term placements and career progression • £100 referral bonus for recommending a friend Supply Desk is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check.
Jun 23, 2026
Seasonal
Job Role: Cover Supervisor Location: Chichester Pay: £100 - £120 per day Hours: 8:00am 4:00pm Contract Type: Full Time Start Date: September 26 Are you a confident, enthusiastic individual looking to make a real difference in the classroom? Supply Desk is seeking a motivated Cover Supervisor to join a friendly and supportive secondary school in Chichester. If you enjoy working with young people and are passionate about helping them succeed, this could be the perfect role for you. The Role We are looking for a proactive Cover Supervisor to oversee classes across KS3 and KS4 in the absence of the regular classroom teacher. This full-time role begins September 26 and has the potential to become permanent for the right candidate. Your role will involve managing the classroom, delivering pre-prepared work, and ensuring students remain focused, engaged, and motivated. About Us Supply Desk is a trusted education recruitment agency dedicated to connecting schools with committed, inspiring staff. We pride ourselves on providing excellent support, strong school partnerships, and genuine opportunities for professional growth. About the School This welcoming and well-resourced school in Chichester is known for its inclusive values, strong leadership team, and commitment to delivering a high-quality education for all students. Staff and pupils benefit from a positive, nurturing environment where everyone feels respected and supported. What We re Looking For • Strong communication and organisational skills • Confidence in leading a classroom and supporting young people • A positive, adaptable, and proactive approach • Experience in a school environment is beneficial but not essential • Enhanced DBS on the update service (or willingness to apply) Key Responsibilities • Supervise classes and deliver set lesson plans • Support student behaviour, focus, and progress • Build positive relationships with students and staff • Ensure a safe, inclusive, and well-managed learning environment • Follow school policies and behaviour management procedures Benefits of Working With Supply Desk • Competitive rates of pay • A dedicated consultant offering ongoing support • Access to CPD and training to help you develop • Flexible roles tailored to your experience and goals • Opportunities for long-term placements and career progression • £100 referral bonus for recommending a friend Supply Desk is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check.
Workshop/Warehouse Operative Salary £26,561 pa 40 hours per week Monday to Friday Huntington Cambridge PE29 7DH Purpose of the job To ensure all goods received are unpacked checked and allocated to the correct contracts. Main Duties and Responsibilities Labelling of stock As required, labelling all products within the warehouse with relevant part numbers, serial numbers, etc. Purchase Orders Assist in receiving in all stock via purchase orders both physically and electronically. Picking Orders Responsible for picking stock for all orders. Responsible for labelling stocks with relevant order numbers and patients names. Administration Responsible for all paperwork issued to them. Must carry out paperwork within the Ross Care procedures/guidelines. Communication Responsible for communicating any problems to their supervisor. Decontamination of chairs deep clean of manual and power chairs to return to stock Stocktake to assist with annual and rolling stock checks as required Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the Company. Focuses on internal / external customers. Builds and maintains effective teamwork with colleagues. Embraces change and deals with ambiguity. Perform duties according to all Company policies, procedures, and instructions. This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Unpacking equipment and storing in correct location. Equipment for delivery picked correctly. Equipment correctly labelled with part numbers and serial numbers Stock checking as and when required Skills Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be able to work off their own initiative as well as part of a team. Computer literate. Knowledge Good knowledge of Wheelchair Services or the public sector would be an advantage. Stores experience would be an advantage Qualifications Qualified to GCSE level or equivalent. A full UK driving licence is preferred, (preferably clean) to assist with deliveries to cover for periods of absence Other Enthusiastic motivated Individual who strives to succeed. Reliable Must be flexible and positive in their approach to work. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 23, 2026
Full time
Workshop/Warehouse Operative Salary £26,561 pa 40 hours per week Monday to Friday Huntington Cambridge PE29 7DH Purpose of the job To ensure all goods received are unpacked checked and allocated to the correct contracts. Main Duties and Responsibilities Labelling of stock As required, labelling all products within the warehouse with relevant part numbers, serial numbers, etc. Purchase Orders Assist in receiving in all stock via purchase orders both physically and electronically. Picking Orders Responsible for picking stock for all orders. Responsible for labelling stocks with relevant order numbers and patients names. Administration Responsible for all paperwork issued to them. Must carry out paperwork within the Ross Care procedures/guidelines. Communication Responsible for communicating any problems to their supervisor. Decontamination of chairs deep clean of manual and power chairs to return to stock Stocktake to assist with annual and rolling stock checks as required Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the Company. Focuses on internal / external customers. Builds and maintains effective teamwork with colleagues. Embraces change and deals with ambiguity. Perform duties according to all Company policies, procedures, and instructions. This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Unpacking equipment and storing in correct location. Equipment for delivery picked correctly. Equipment correctly labelled with part numbers and serial numbers Stock checking as and when required Skills Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be able to work off their own initiative as well as part of a team. Computer literate. Knowledge Good knowledge of Wheelchair Services or the public sector would be an advantage. Stores experience would be an advantage Qualifications Qualified to GCSE level or equivalent. A full UK driving licence is preferred, (preferably clean) to assist with deliveries to cover for periods of absence Other Enthusiastic motivated Individual who strives to succeed. Reliable Must be flexible and positive in their approach to work. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Chemical Process Operator Attractive Salary + Benefits Package Mon - Wed & Thurs - Sat Days (Rotating Shift) Suffolk Are you an experienced process operator with a background in chemical manufacturing or industrial production? Do you enjoy working in a hands-on environment where safety, quality, and operational excellence are key? If so, this could be an excellent opportunity to join a growing specialist manufacturing business. A leading chemical manufacturer is looking to recruit a Chemical Process Operator to support the safe and efficient production of specialist chemical products. Working as part of the Operations team, you will play a key role in manufacturing, processing, and packaging materials used across a range of advanced industries. This is an opportunity to join a collaborative and technically driven environment, contributing to both production performance and continuous improvement initiatives. Key Responsibilities: Carrying out manufacturing activities in line with batch instructions, operating procedures, and quality requirements. Operating and monitoring plant equipment used across production, drying, and packaging processes. Monitoring process conditions and identifying operational issues, escalating or troubleshooting where required Working closely with supervisors and colleagues to prioritise workloads and maintain production schedules Supporting continuous improvement activities aimed at increasing operational efficiency and maintaining high safety standards. Completing accurate production documentation, equipment logs, and reporting any incidents or process deviations. What You ll Need: Previous experience within chemical manufacturing, production, or a related industrial environment . Basic IT proficiency, including familiarity with Microsoft Office / Office 365 . Understanding of the safe handling of hazardous chemicals and industrial safety procedures. Ability to work accurately and follow detailed operating procedures. Strong teamwork skills with a proactive and flexible approach. Desirable Experience: Degree in Chemistry or a related scientific discipline . Previous experience within fine chemical, pharmaceutical, or specialist manufacturing environments . What s on Offer: Pension contribution Life assurance, critical illness & income protection cover 28 days holiday including bank holidays Collaborative and supportive working environment Opportunity to grow within a specialist manufacturing business
Jun 23, 2026
Full time
Chemical Process Operator Attractive Salary + Benefits Package Mon - Wed & Thurs - Sat Days (Rotating Shift) Suffolk Are you an experienced process operator with a background in chemical manufacturing or industrial production? Do you enjoy working in a hands-on environment where safety, quality, and operational excellence are key? If so, this could be an excellent opportunity to join a growing specialist manufacturing business. A leading chemical manufacturer is looking to recruit a Chemical Process Operator to support the safe and efficient production of specialist chemical products. Working as part of the Operations team, you will play a key role in manufacturing, processing, and packaging materials used across a range of advanced industries. This is an opportunity to join a collaborative and technically driven environment, contributing to both production performance and continuous improvement initiatives. Key Responsibilities: Carrying out manufacturing activities in line with batch instructions, operating procedures, and quality requirements. Operating and monitoring plant equipment used across production, drying, and packaging processes. Monitoring process conditions and identifying operational issues, escalating or troubleshooting where required Working closely with supervisors and colleagues to prioritise workloads and maintain production schedules Supporting continuous improvement activities aimed at increasing operational efficiency and maintaining high safety standards. Completing accurate production documentation, equipment logs, and reporting any incidents or process deviations. What You ll Need: Previous experience within chemical manufacturing, production, or a related industrial environment . Basic IT proficiency, including familiarity with Microsoft Office / Office 365 . Understanding of the safe handling of hazardous chemicals and industrial safety procedures. Ability to work accurately and follow detailed operating procedures. Strong teamwork skills with a proactive and flexible approach. Desirable Experience: Degree in Chemistry or a related scientific discipline . Previous experience within fine chemical, pharmaceutical, or specialist manufacturing environments . What s on Offer: Pension contribution Life assurance, critical illness & income protection cover 28 days holiday including bank holidays Collaborative and supportive working environment Opportunity to grow within a specialist manufacturing business
Are you a Plumber with Multi Trade experience looking to work locally? Do you think you've got what it takes to be part of this fast-paced, growing, dynamic company?Do you hold an NVQ Level 2 in plumbing ( or equivalent qualification)? Do you want to work for a local company at the heart of the community? If the answer is yes read on What we are looking for: We are currently looking for Plumbers to join our BDMS team to deliver high-quality installation, maintenance, and repair work.Operating within Managed Services, you'll handle plumbing, general repairs, maintenance, and refurbishment in tenanted, commercial, and void properties, focusing on achieving a first-time fix for all jobs.You'll ensure exceptional service and client satisfaction within the borough. Working Arrangements: Working pattern: 36 hours per week, Monday to Friday. Location: Barking & Dagenham. Vehicle provided Other: A DBS check will be required for this role. Duties: Perform plumbing repairs and maintenance (e.g., fixing leaks, unblocking drains, repairing/replacing fixtures). Prepare walls and ceilings for plastering, painting, and decorating (e.g., patch repair, plastering, tiling, silicone work). Install new plumbing systems, ensuring compliance with regulations and safety standards. Handle tasks like framing baths, repairing/installing bath panels, repairing floor joists, and fixing kitchen cupboards. Conduct routine inspections to identify and address potential issues. Respond promptly to emergency call-outs, minimising disruption to tenants. Ensure client satisfaction through clear communication and professionalism. Maintain accurate records of all repairs, installations, and inspections, including before and after photos. Leverage expertise in related trades and collaborate with other teams. Utilise IT equipment (e.g., PDAs) for job monitoring and work allocation. Ensure all work complies with relevant regulations and health and safety standards. Collaborate closely with other maintenance team members, sharing knowledge and assisting with tasks. Monitor and manage supplies and equipment on the van, ensuring adequate stock levels. Protect work areas with coverings and move furniture to minimise damage risk. Maintain regular contact with Technical Supervisors and report issues promptly. Demonstrate flexibility by participating in out-of-hours call-out duties. Qualifications & Experience: A minimum qualification (such as City & Guilds or NVQ) in Plumbing. Proficient in plumbing and skilled in at least one other trade. Experience in a repairs' environment, with a preference for social housing experience. Excellent understanding of Health and Safety regulations and procedures. Proven ability to deliver high quality construction projects and efficient output to meet client expectations. Excellent communications skills, ability to build positive working relationships with a range of clients, contractors and employees. Capability of taking initiative and working independently. Personal resilience and the ability to work effectively under pressure and to deadlines. Full clean UK driving licence required. Benefits: In addition to an attractive salary, our benefits package includes: Heart Hub rewards, perks & benefits platform! Van and fuel car provided for work duties Group Life Assurance Competitive Salaries Pension Scheme Paid Holidays from 21 days plus bank holidays Family Friendly Policies making work-life balance achievable Health & wellbeing support including an Employee Assistance Programme (EAP) Career development and training A GREAT TEAM! About Us: BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs. To Apply: If you are keen to be considered for this opportunity to join a great team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form. Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date.REF-
Jun 23, 2026
Full time
Are you a Plumber with Multi Trade experience looking to work locally? Do you think you've got what it takes to be part of this fast-paced, growing, dynamic company?Do you hold an NVQ Level 2 in plumbing ( or equivalent qualification)? Do you want to work for a local company at the heart of the community? If the answer is yes read on What we are looking for: We are currently looking for Plumbers to join our BDMS team to deliver high-quality installation, maintenance, and repair work.Operating within Managed Services, you'll handle plumbing, general repairs, maintenance, and refurbishment in tenanted, commercial, and void properties, focusing on achieving a first-time fix for all jobs.You'll ensure exceptional service and client satisfaction within the borough. Working Arrangements: Working pattern: 36 hours per week, Monday to Friday. Location: Barking & Dagenham. Vehicle provided Other: A DBS check will be required for this role. Duties: Perform plumbing repairs and maintenance (e.g., fixing leaks, unblocking drains, repairing/replacing fixtures). Prepare walls and ceilings for plastering, painting, and decorating (e.g., patch repair, plastering, tiling, silicone work). Install new plumbing systems, ensuring compliance with regulations and safety standards. Handle tasks like framing baths, repairing/installing bath panels, repairing floor joists, and fixing kitchen cupboards. Conduct routine inspections to identify and address potential issues. Respond promptly to emergency call-outs, minimising disruption to tenants. Ensure client satisfaction through clear communication and professionalism. Maintain accurate records of all repairs, installations, and inspections, including before and after photos. Leverage expertise in related trades and collaborate with other teams. Utilise IT equipment (e.g., PDAs) for job monitoring and work allocation. Ensure all work complies with relevant regulations and health and safety standards. Collaborate closely with other maintenance team members, sharing knowledge and assisting with tasks. Monitor and manage supplies and equipment on the van, ensuring adequate stock levels. Protect work areas with coverings and move furniture to minimise damage risk. Maintain regular contact with Technical Supervisors and report issues promptly. Demonstrate flexibility by participating in out-of-hours call-out duties. Qualifications & Experience: A minimum qualification (such as City & Guilds or NVQ) in Plumbing. Proficient in plumbing and skilled in at least one other trade. Experience in a repairs' environment, with a preference for social housing experience. Excellent understanding of Health and Safety regulations and procedures. Proven ability to deliver high quality construction projects and efficient output to meet client expectations. Excellent communications skills, ability to build positive working relationships with a range of clients, contractors and employees. Capability of taking initiative and working independently. Personal resilience and the ability to work effectively under pressure and to deadlines. Full clean UK driving licence required. Benefits: In addition to an attractive salary, our benefits package includes: Heart Hub rewards, perks & benefits platform! Van and fuel car provided for work duties Group Life Assurance Competitive Salaries Pension Scheme Paid Holidays from 21 days plus bank holidays Family Friendly Policies making work-life balance achievable Health & wellbeing support including an Employee Assistance Programme (EAP) Career development and training A GREAT TEAM! About Us: BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs. To Apply: If you are keen to be considered for this opportunity to join a great team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form. Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date.REF-
Assistant Showroom Manager - Maternity Cover Cheltenham £28,500 Our client, a well-established and growing retail business based in Cheltenham, has an exciting new opportunity for an Assistant Showroom Manager to join their team on a full time, permanent maternity cover contract due to maternity leave. The successful Assistant Showroom Manager should have: Previous retail management or supervisory exp click apply for full job details
Jun 23, 2026
Full time
Assistant Showroom Manager - Maternity Cover Cheltenham £28,500 Our client, a well-established and growing retail business based in Cheltenham, has an exciting new opportunity for an Assistant Showroom Manager to join their team on a full time, permanent maternity cover contract due to maternity leave. The successful Assistant Showroom Manager should have: Previous retail management or supervisory exp click apply for full job details
Operations Manager Commercial Cleaning £44,000 + 10% commission + Vehicle + Laptop + Phone Bristol (Surrounding areas) WINNER are currently working with a family-owned, staff focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an experienced and commercially minded Operations Manager to oversee a portfolio of commercial cleaning contracts valued at approximately £1.5 million annually . This is not a purely supervisory role we are looking for a genuine operational leader who can: manage multi-site cleaning operations, build strong client relationships, improve standards and staff performance, and actively identify opportunities to grow accounts. The successful candidate will oversee multiple sites and cleaning teams, ensuring operational excellence, client retention, and profitable growth across the portfolio As an area manager, you ll be working closely with the operations director/senior account managers to attend site visits and quality control audits. You ll be responsible for face-to-face interactions with customers and staff. As an area manager, your role will be to build long lasting relationships with clients, ensuring customer satisfaction. You ll perform staff inductions, looking after up to 90 mobile cleaners at peak. As an area manager, you will perform monthly site audits and report any poor quality of service. Overseeing KPI/Sla across the sites Key Responsibilities Operational Management Oversee the day-to-day management of a portfolio of commercial cleaning contracts Ensure all sites meet company and client standards Conduct regular audits, inspections, and performance reviews Manage staffing levels, rota planning, and operational coverage Support recruitment, onboarding, and training of cleaning operatives and supervisors Drive accountability and performance across all sites Client Relationship Management Build and maintain strong relationships with clients Attend client meetings and handle escalations professionally Ensure high levels of customer satisfaction and contract retention Respond quickly and effectively to operational issues Commercial & Financial Responsibility Manage labour and operational costs effectively Monitor site profitability and operational efficiency Identify additional service opportunities within existing accounts Generate upsales across the portfolio Commission Structure Earn 10% commission on all successful upsales Opportunity to significantly increase earnings through account growth and service expansion Portfolio Overview The successful candidate will manage: A contract portfolio worth approximately £1.5 million annually Multiple commercial sites across the region Teams of cleaners, supervisors, and support staff High-profile client relationships and service delivery standards What We re Looking For Essential Experience Previous experience managing multi-site cleaning or FM operations Strong leadership and people management skills Experience managing large cleaning teams and multiple contracts Excellent organisational and communication abilities Ability to work under pressure and solve problems proactively Full UK driving licence Ideal Candidate We are looking for someone who: Thinks like a manager, not just a supervisor Understands operational efficiency and labour control Can build strong long-term client relationships Is commercially aware and confident identifying growth opportunities Leads by example and drives high standards across teams Full and clean UK driving licence and be able to travel to sites Must live within commuting distance of the location as detailed Be of a smart and professional appearance. Benefits: 28 days holiday Mobile Phone Laptop Excellent Career progression prospects Flexible working hours Family-owned staff focused company
Jun 23, 2026
Full time
Operations Manager Commercial Cleaning £44,000 + 10% commission + Vehicle + Laptop + Phone Bristol (Surrounding areas) WINNER are currently working with a family-owned, staff focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an experienced and commercially minded Operations Manager to oversee a portfolio of commercial cleaning contracts valued at approximately £1.5 million annually . This is not a purely supervisory role we are looking for a genuine operational leader who can: manage multi-site cleaning operations, build strong client relationships, improve standards and staff performance, and actively identify opportunities to grow accounts. The successful candidate will oversee multiple sites and cleaning teams, ensuring operational excellence, client retention, and profitable growth across the portfolio As an area manager, you ll be working closely with the operations director/senior account managers to attend site visits and quality control audits. You ll be responsible for face-to-face interactions with customers and staff. As an area manager, your role will be to build long lasting relationships with clients, ensuring customer satisfaction. You ll perform staff inductions, looking after up to 90 mobile cleaners at peak. As an area manager, you will perform monthly site audits and report any poor quality of service. Overseeing KPI/Sla across the sites Key Responsibilities Operational Management Oversee the day-to-day management of a portfolio of commercial cleaning contracts Ensure all sites meet company and client standards Conduct regular audits, inspections, and performance reviews Manage staffing levels, rota planning, and operational coverage Support recruitment, onboarding, and training of cleaning operatives and supervisors Drive accountability and performance across all sites Client Relationship Management Build and maintain strong relationships with clients Attend client meetings and handle escalations professionally Ensure high levels of customer satisfaction and contract retention Respond quickly and effectively to operational issues Commercial & Financial Responsibility Manage labour and operational costs effectively Monitor site profitability and operational efficiency Identify additional service opportunities within existing accounts Generate upsales across the portfolio Commission Structure Earn 10% commission on all successful upsales Opportunity to significantly increase earnings through account growth and service expansion Portfolio Overview The successful candidate will manage: A contract portfolio worth approximately £1.5 million annually Multiple commercial sites across the region Teams of cleaners, supervisors, and support staff High-profile client relationships and service delivery standards What We re Looking For Essential Experience Previous experience managing multi-site cleaning or FM operations Strong leadership and people management skills Experience managing large cleaning teams and multiple contracts Excellent organisational and communication abilities Ability to work under pressure and solve problems proactively Full UK driving licence Ideal Candidate We are looking for someone who: Thinks like a manager, not just a supervisor Understands operational efficiency and labour control Can build strong long-term client relationships Is commercially aware and confident identifying growth opportunities Leads by example and drives high standards across teams Full and clean UK driving licence and be able to travel to sites Must live within commuting distance of the location as detailed Be of a smart and professional appearance. Benefits: 28 days holiday Mobile Phone Laptop Excellent Career progression prospects Flexible working hours Family-owned staff focused company
Your new company Are you looking for your next step in your career to become a supervisor / team leader? If so, I want to hear from you! My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a strong service professional to join their expanding business. This is a supervisory role and will be ideal for someone who wants to develop / supervise. Working from contemporary offices with fantastic transport links into the city, this is an opportunity not to be missed. Your new role The position is offered full time from Monday to Friday with a hybrid model in place. Hours of work are Monday to Thursday from 09.00am until 17.30pm, with a 17.00pm finish on Friday. The main purpose of the position is to support the Team Manager with day-to-day operations, team development and quality standards within the Business Support team, while acting as an escalation point for complex cases and providing management cover when required. Some of your duties will include but not limited to Provide cover when the Team Manager is absent Liaise regularly with the Team Manager to align priorities Support day-to-day management of team rotas and work distribution Liaise with internal teams to support timely resolution of complex cases.Contact customers who have requested management escalation Carry out quality control checks on completed cases and calls.Provide feedback and coaching to improve performance and compliance Strong understanding of Business Support policies, processes and operations. Understanding of regulatory requirements, including Consumer Duty and complaints handling Awareness of operational risk What you'll need to succeed Proven history of working within financial services or an office-based team leader position Strong communications skills Personable and professional Passion for going that extra mile and developing staff Exceptional eye for detail What you'll get in return Competitive salary at between 30,000 and 32,000 per annum Hybrid working Great city centre location Friendly and supportive team 25 days holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 23, 2026
Full time
Your new company Are you looking for your next step in your career to become a supervisor / team leader? If so, I want to hear from you! My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a strong service professional to join their expanding business. This is a supervisory role and will be ideal for someone who wants to develop / supervise. Working from contemporary offices with fantastic transport links into the city, this is an opportunity not to be missed. Your new role The position is offered full time from Monday to Friday with a hybrid model in place. Hours of work are Monday to Thursday from 09.00am until 17.30pm, with a 17.00pm finish on Friday. The main purpose of the position is to support the Team Manager with day-to-day operations, team development and quality standards within the Business Support team, while acting as an escalation point for complex cases and providing management cover when required. Some of your duties will include but not limited to Provide cover when the Team Manager is absent Liaise regularly with the Team Manager to align priorities Support day-to-day management of team rotas and work distribution Liaise with internal teams to support timely resolution of complex cases.Contact customers who have requested management escalation Carry out quality control checks on completed cases and calls.Provide feedback and coaching to improve performance and compliance Strong understanding of Business Support policies, processes and operations. Understanding of regulatory requirements, including Consumer Duty and complaints handling Awareness of operational risk What you'll need to succeed Proven history of working within financial services or an office-based team leader position Strong communications skills Personable and professional Passion for going that extra mile and developing staff Exceptional eye for detail What you'll get in return Competitive salary at between 30,000 and 32,000 per annum Hybrid working Great city centre location Friendly and supportive team 25 days holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Company description: Location: Bedfordshire, England, United Kingdom Job ID: 82994 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Job description: We are recruiting for a Lift Installation Engineer to cover the Bedfordshire area. The successful candidate will be responsible for delivering high quality installation work and completing handovers to the required standards. What you'll be doing: Installing lift/escalator Well and Ancillary Equipment in accordance with approved procedures by selecting appropriate tools and equipment based on the operations to be performed and the equipment to be installed Installing Traction Equipment in accordance with approved procedures by selecting appropriate tools and equipment. Installation will require the siting, assembly, fitting, alignment and adjustment of the lift/escalator equipment Installing Lift Ropes (traction media) and adjust in accordance with approved procedures. The applicant will be required to have install suspension, safety and governor ropes to new or reconstructed lift equipment Installation of Lift Doors and Frames in accordance with approved procedures. The doors and frames to be installed include manual and power-operated solid sliding doors, multi-leaf doors, hinged doors, collapsible gates, shutter gates and bi-parting doors and shutters, door operators and safety devices for new or reconstructed lift equipment Checking and Setting the Lift/escalator Installation in accordance with approved procedures. The checks to be carried out include the final checks and adjustments to the operation of lift/escalator installations prior to final test and commissioning Carrying out site surveys Keeping the supervisor informed regarding the progress of work, hours spent and any non-compliance Staying in communication with the customer and the supervisor to ensure the satisfaction of the customer needs Profile description: What we're looking for: Qualified to NVQ level 3 minimum in Lift/Escalator Installation or equivalent or mechanically or electrically qualified Possession of a relevant/valid Construction Skills Certification Scheme (CSCS) card More advanced product and Installation knowledge/experience Proven fault finding and diagnostic skills The ability to work under pressure and to deadlines The ability to work independently with a flexible approach Good communication skills at different levels (Client/Installation Managers/SAIS Inspectors) Good Punctuality Manual dexterity - Requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information Full UK driving License We offer: Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Comprehensive life assurance Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts
Jun 23, 2026
Full time
Company description: Location: Bedfordshire, England, United Kingdom Job ID: 82994 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Job description: We are recruiting for a Lift Installation Engineer to cover the Bedfordshire area. The successful candidate will be responsible for delivering high quality installation work and completing handovers to the required standards. What you'll be doing: Installing lift/escalator Well and Ancillary Equipment in accordance with approved procedures by selecting appropriate tools and equipment based on the operations to be performed and the equipment to be installed Installing Traction Equipment in accordance with approved procedures by selecting appropriate tools and equipment. Installation will require the siting, assembly, fitting, alignment and adjustment of the lift/escalator equipment Installing Lift Ropes (traction media) and adjust in accordance with approved procedures. The applicant will be required to have install suspension, safety and governor ropes to new or reconstructed lift equipment Installation of Lift Doors and Frames in accordance with approved procedures. The doors and frames to be installed include manual and power-operated solid sliding doors, multi-leaf doors, hinged doors, collapsible gates, shutter gates and bi-parting doors and shutters, door operators and safety devices for new or reconstructed lift equipment Checking and Setting the Lift/escalator Installation in accordance with approved procedures. The checks to be carried out include the final checks and adjustments to the operation of lift/escalator installations prior to final test and commissioning Carrying out site surveys Keeping the supervisor informed regarding the progress of work, hours spent and any non-compliance Staying in communication with the customer and the supervisor to ensure the satisfaction of the customer needs Profile description: What we're looking for: Qualified to NVQ level 3 minimum in Lift/Escalator Installation or equivalent or mechanically or electrically qualified Possession of a relevant/valid Construction Skills Certification Scheme (CSCS) card More advanced product and Installation knowledge/experience Proven fault finding and diagnostic skills The ability to work under pressure and to deadlines The ability to work independently with a flexible approach Good communication skills at different levels (Client/Installation Managers/SAIS Inspectors) Good Punctuality Manual dexterity - Requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information Full UK driving License We offer: Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Comprehensive life assurance Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts
Area Cleaning Manager Reports to: Account Manager Location: Central London Contract: Full-time Salary: £32,000 About Our Client Our Client is a B Corp certified cleaning and facilities partner, recognised for professionalism, care, sustainability and innovation. They deliver services that create a measurable positive impact for people, clients and the planet. Role Purpose The Area Cleaning Manager is responsible for the day-to-day management of site-based teams, ensuring staff, materials and equipment are in place to deliver safe, effective and high-quality cleaning services. They lead Supervisors, Team Leaders and Operatives, with a focus on wellbeing, operational delivery, compliance and payroll accuracy. Primary relationships are with site teams, while the Account Manager manages client relationships. The role is 40 hours per week, typically 09 00, with flexibility required for early starts, late finishes or occasional out-of-hours work. Key Responsibilities Team Management • Ensure all sites are fully staffed and cover absences or vacancies. • Lead onboarding, induction and training compliance (including Uhub training at 95%). • Motivate and support staff, promoting a positive working culture. • Manage leave, attendance, performance and conduct issues. Operational Delivery • Ensure daily cleaning meets contract and company standards. • Maintain at least 90% Timegate usage for attendance and rota management. • Ensure equipment, materials and consumables are available and in working order. • Maintain cleaning schedules, frequency charts and site documentation (BICSc standards). • Resolve day-to-day operational and health & safety issues. Payroll & Administration • Record attendance and submit accurate payroll data. • Resolve payroll discrepancies and manage labour cost changes. • Support Finance and People Teams with workforce updates. Health & Safety & Compliance • Promote a zero-harm culture and safe working practices. • Carry out regular site H&S checks and manage incidents. • Maintain COSHH, PPE and compliance documentation for audit readiness. Mobilisation & Demobilisation • Support mobilisation of new contracts, including staffing, training and equipment setup. • Ensure all documentation, materials and systems are in place before go-live. • Support demobilisation, including equipment return and supplier closure. Environmental Responsibility • Promote sustainable products and reduce chemical usage. • Track product usage and support recycling and waste reduction initiatives. • Share sustainability updates with the Account Manager. Social Value & Collaboration • Promote inclusivity, Real Living Wage and staff development. • Work closely with the Account Manager on performance and improvement plans. • Share best practice across sites and support community initiatives. Reporting & Continuous Improvement • Maintain accurate records of audits, incidents and corrective actions. • Use site data to identify trends and improve performance. • Support KPI and SLA performance reviews. Employee Relations • Support disciplinary, investigation and performance processes. • Coach supervisors and manage staff issues fairly and professionally. • Maintain confidentiality at all times. Values & Culture Act in line with Teamship Code and company values: integrity, respect, fairness and a pioneering spirit. Lead by example and foster a positive, high-performing culture. Key Measures of Success Performance is measured against KPIs including staffing levels, payroll accuracy, training compliance, health & safety standards and operational performance.
Jun 23, 2026
Full time
Area Cleaning Manager Reports to: Account Manager Location: Central London Contract: Full-time Salary: £32,000 About Our Client Our Client is a B Corp certified cleaning and facilities partner, recognised for professionalism, care, sustainability and innovation. They deliver services that create a measurable positive impact for people, clients and the planet. Role Purpose The Area Cleaning Manager is responsible for the day-to-day management of site-based teams, ensuring staff, materials and equipment are in place to deliver safe, effective and high-quality cleaning services. They lead Supervisors, Team Leaders and Operatives, with a focus on wellbeing, operational delivery, compliance and payroll accuracy. Primary relationships are with site teams, while the Account Manager manages client relationships. The role is 40 hours per week, typically 09 00, with flexibility required for early starts, late finishes or occasional out-of-hours work. Key Responsibilities Team Management • Ensure all sites are fully staffed and cover absences or vacancies. • Lead onboarding, induction and training compliance (including Uhub training at 95%). • Motivate and support staff, promoting a positive working culture. • Manage leave, attendance, performance and conduct issues. Operational Delivery • Ensure daily cleaning meets contract and company standards. • Maintain at least 90% Timegate usage for attendance and rota management. • Ensure equipment, materials and consumables are available and in working order. • Maintain cleaning schedules, frequency charts and site documentation (BICSc standards). • Resolve day-to-day operational and health & safety issues. Payroll & Administration • Record attendance and submit accurate payroll data. • Resolve payroll discrepancies and manage labour cost changes. • Support Finance and People Teams with workforce updates. Health & Safety & Compliance • Promote a zero-harm culture and safe working practices. • Carry out regular site H&S checks and manage incidents. • Maintain COSHH, PPE and compliance documentation for audit readiness. Mobilisation & Demobilisation • Support mobilisation of new contracts, including staffing, training and equipment setup. • Ensure all documentation, materials and systems are in place before go-live. • Support demobilisation, including equipment return and supplier closure. Environmental Responsibility • Promote sustainable products and reduce chemical usage. • Track product usage and support recycling and waste reduction initiatives. • Share sustainability updates with the Account Manager. Social Value & Collaboration • Promote inclusivity, Real Living Wage and staff development. • Work closely with the Account Manager on performance and improvement plans. • Share best practice across sites and support community initiatives. Reporting & Continuous Improvement • Maintain accurate records of audits, incidents and corrective actions. • Use site data to identify trends and improve performance. • Support KPI and SLA performance reviews. Employee Relations • Support disciplinary, investigation and performance processes. • Coach supervisors and manage staff issues fairly and professionally. • Maintain confidentiality at all times. Values & Culture Act in line with Teamship Code and company values: integrity, respect, fairness and a pioneering spirit. Lead by example and foster a positive, high-performing culture. Key Measures of Success Performance is measured against KPIs including staffing levels, payroll accuracy, training compliance, health & safety standards and operational performance.
Job Title: Breakdown & Recovery Team Member Location : Hoo Junction Salary: 27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Hoo Junction. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Hoo Junction, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of 27,759 per annum based on a 42-hour working week. In addition, this role attracts a 9% London Allowance, bringing the total annual salary to 30,257. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.
Jun 23, 2026
Full time
Job Title: Breakdown & Recovery Team Member Location : Hoo Junction Salary: 27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Hoo Junction. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Hoo Junction, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of 27,759 per annum based on a 42-hour working week. In addition, this role attracts a 9% London Allowance, bringing the total annual salary to 30,257. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.
