Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.
Jun 21, 2026
Full time
Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.
Client-side Quantity Surveyor - Liverpool Hybrid working. 2 years FTC Your new company The role is to provide Quantity Surveying services on construction and estate works, which includes building maintenance, mechanical and electrical alterations/improvements and minor/major value capital and revenue projects within the value band of circa £25K to £10M. This is a client-side opportunity working in the education sector based in Liverpool working hybrid. The role may suit a graduate who has a few years of demonstrable industry experience. The role holder will also ensure that projects are delivered to the agreed programme, budget and quality, working to recognised industry standards.The role holder will undertake contract, cost and financial management of individual schemes and assist with the preparation of feasibility schemes, budget/pre-tender estimates and cost estimation, tender and procurement information and management, ensuring that expenditure is within agreed budgets, and that accurate project cost monitoring and cash flow forecasts are provided to assist the Finance Department with financial planning and identifying the necessary funding requirements. Assists in discussions concerning project performance and provides commercial input to project strategy and risk management, ensuring key performance targets (KPI's) reviews are undertaken for both the consultant's team and the construction team.Provides commercial input to construction contracts and undertakes risk profiling, including completion of risk registers, value management of projects and expenditure, advising on procurement strategy and the management of revenue and Minor Capital Projects. Ensures sustainable, low carbon schemes are implemented and energy use minimised by good design and installation practices. Provides advice in conjunction with the Senior Quantity Surveyor on contractual matters relating to projects, in respect of the preferred contract NEC and the JCT contract together with other appropriate forms of contract, and maintaining awareness of differing building contracts in use.Acts as Quantity Surveyor and the Contract Administrator's Representative where agreed, for allocated estate improvement and refurbishment projects, ensuring that works are completed to the agreed timescales, cost plans and quality standards. Produces outline and detailed budgets, cost estimates and cost plans for new works, replacements, adaptations and the extension of existing facilities and assess feasibility and budget information provided by the Framework Consultants. Manages external consultants using Schedule of Services, providing them with detailed briefing instructions, ensuring design information complies with the objectives and monitors their performance together with the quality of their design, throughout the life of the project through to financial completion. Attends Design Team project meetings with external Design Consultants and contributes to design quality and build-ability standards.Manages the production of building designs and specifications to meet the requirements of the Clients and to agreed programmes of work, ensuring compliance with all applicable statutory regulations and other Policies.Monitors progress of project work at design, procurement and implementation stages against the overall delivery programme.Undertake tender management in accordance with the Tender Process, complying with Financial and tendering regulations and procedures. Undertakes contract administration duties including the evaluation of Framework Contractors Early Warnings, Compensation Events, Variations and other claims, working with the Head of Design Group. Prepare, assess, negotiate and settle final accounts with consultants and contractors ensuring all costs are accounted for and agreed by all parties, negotiating solutions to resolve disputes effectively. Essential Educated to Degree level or equivalent in Quantity Surveying. Desirable Recognised professional qualification (RICS, CIOB etc) Skills, general and specialist knowledge Essential Experience of using BCIS or National Schedule of Rates or equivalent estimating methodology.Experience using Standard Method of Measurement.Experience of using risk management techniques for the management of projectsAble to liaise with customers at all levels on a one-to-one basis or in groups.Experience of the Construction Design and Management Regulations 2015Experience and knowledge of public sector procurement rules, and financial governance in a public-sector context. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 21, 2026
Full time
Client-side Quantity Surveyor - Liverpool Hybrid working. 2 years FTC Your new company The role is to provide Quantity Surveying services on construction and estate works, which includes building maintenance, mechanical and electrical alterations/improvements and minor/major value capital and revenue projects within the value band of circa £25K to £10M. This is a client-side opportunity working in the education sector based in Liverpool working hybrid. The role may suit a graduate who has a few years of demonstrable industry experience. The role holder will also ensure that projects are delivered to the agreed programme, budget and quality, working to recognised industry standards.The role holder will undertake contract, cost and financial management of individual schemes and assist with the preparation of feasibility schemes, budget/pre-tender estimates and cost estimation, tender and procurement information and management, ensuring that expenditure is within agreed budgets, and that accurate project cost monitoring and cash flow forecasts are provided to assist the Finance Department with financial planning and identifying the necessary funding requirements. Assists in discussions concerning project performance and provides commercial input to project strategy and risk management, ensuring key performance targets (KPI's) reviews are undertaken for both the consultant's team and the construction team.Provides commercial input to construction contracts and undertakes risk profiling, including completion of risk registers, value management of projects and expenditure, advising on procurement strategy and the management of revenue and Minor Capital Projects. Ensures sustainable, low carbon schemes are implemented and energy use minimised by good design and installation practices. Provides advice in conjunction with the Senior Quantity Surveyor on contractual matters relating to projects, in respect of the preferred contract NEC and the JCT contract together with other appropriate forms of contract, and maintaining awareness of differing building contracts in use.Acts as Quantity Surveyor and the Contract Administrator's Representative where agreed, for allocated estate improvement and refurbishment projects, ensuring that works are completed to the agreed timescales, cost plans and quality standards. Produces outline and detailed budgets, cost estimates and cost plans for new works, replacements, adaptations and the extension of existing facilities and assess feasibility and budget information provided by the Framework Consultants. Manages external consultants using Schedule of Services, providing them with detailed briefing instructions, ensuring design information complies with the objectives and monitors their performance together with the quality of their design, throughout the life of the project through to financial completion. Attends Design Team project meetings with external Design Consultants and contributes to design quality and build-ability standards.Manages the production of building designs and specifications to meet the requirements of the Clients and to agreed programmes of work, ensuring compliance with all applicable statutory regulations and other Policies.Monitors progress of project work at design, procurement and implementation stages against the overall delivery programme.Undertake tender management in accordance with the Tender Process, complying with Financial and tendering regulations and procedures. Undertakes contract administration duties including the evaluation of Framework Contractors Early Warnings, Compensation Events, Variations and other claims, working with the Head of Design Group. Prepare, assess, negotiate and settle final accounts with consultants and contractors ensuring all costs are accounted for and agreed by all parties, negotiating solutions to resolve disputes effectively. Essential Educated to Degree level or equivalent in Quantity Surveying. Desirable Recognised professional qualification (RICS, CIOB etc) Skills, general and specialist knowledge Essential Experience of using BCIS or National Schedule of Rates or equivalent estimating methodology.Experience using Standard Method of Measurement.Experience of using risk management techniques for the management of projectsAble to liaise with customers at all levels on a one-to-one basis or in groups.Experience of the Construction Design and Management Regulations 2015Experience and knowledge of public sector procurement rules, and financial governance in a public-sector context. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 21, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment. Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available. This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction. Duties amd tasks will include: • Answering incoming calls (1st line) • Provision of quotations • Order entry • Major account handling and rep liaison • Complaint handling • Order chasing and management of urgent orders • Calling dormant customers • Opening new accounts • Calling established customers through our CRM system to promote our products and services • Contribute to the day-to-day sales operations Candidates welcome to apply for the role will have the following: The successful applicant will have a proven track-record in a similar role, industry experience preferred but not essential, will be highly motivated and will be able to demonstrate the following: • Highly computer literate • Excellent communication skills • Enthusiasm, drive and self-motivation • Understanding of, and ability to deliver, excellent customer service • Excellent organisational skills • Good team player • Excellent attention to detail • Ability to work under pressure Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Jun 21, 2026
Full time
Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment. Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available. This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction. Duties amd tasks will include: • Answering incoming calls (1st line) • Provision of quotations • Order entry • Major account handling and rep liaison • Complaint handling • Order chasing and management of urgent orders • Calling dormant customers • Opening new accounts • Calling established customers through our CRM system to promote our products and services • Contribute to the day-to-day sales operations Candidates welcome to apply for the role will have the following: The successful applicant will have a proven track-record in a similar role, industry experience preferred but not essential, will be highly motivated and will be able to demonstrate the following: • Highly computer literate • Excellent communication skills • Enthusiasm, drive and self-motivation • Understanding of, and ability to deliver, excellent customer service • Excellent organisational skills • Good team player • Excellent attention to detail • Ability to work under pressure Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Role: Area Sales Manager Location: An external role primarily covering Middlesborough and the surrounding areas Sector: Builders Merchants / Construction Supplies Package: 32,000 - 45,000 (highly dependent on experience) + Bonus + Car + Mon - Fri only - General Merchants Products & Heavyside - Strong Independent Company - Key Account Management - New Business Development - Builder's Merchant's experience required - Sales Experience required - Strong Basic and Bonus / Benefits This highly successful, independent company is looking to recruit an enthusiastic and ideally experienced Area Sales Manager to join their busy sales team. With a network of branches our client supplies an enviable range of building products to the construction sector, the trade and the retail sector. This is a well-run business with a good reputation with staff and customers alike. To avoid disappointment, you must have experience of working in the construction supplies sector and you must have demonstrable sales experience for this position but this could be from an external role or an internal one. This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. This is an interesting and varied role with a great scope for keeping existing customers happy and then generating new business too. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. For further information on this genuinely interesting sales role please apply online. Industry Sector: Builders Merchants, Builder's Merchant's, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
Jun 21, 2026
Full time
Role: Area Sales Manager Location: An external role primarily covering Middlesborough and the surrounding areas Sector: Builders Merchants / Construction Supplies Package: 32,000 - 45,000 (highly dependent on experience) + Bonus + Car + Mon - Fri only - General Merchants Products & Heavyside - Strong Independent Company - Key Account Management - New Business Development - Builder's Merchant's experience required - Sales Experience required - Strong Basic and Bonus / Benefits This highly successful, independent company is looking to recruit an enthusiastic and ideally experienced Area Sales Manager to join their busy sales team. With a network of branches our client supplies an enviable range of building products to the construction sector, the trade and the retail sector. This is a well-run business with a good reputation with staff and customers alike. To avoid disappointment, you must have experience of working in the construction supplies sector and you must have demonstrable sales experience for this position but this could be from an external role or an internal one. This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. This is an interesting and varied role with a great scope for keeping existing customers happy and then generating new business too. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. For further information on this genuinely interesting sales role please apply online. Industry Sector: Builders Merchants, Builder's Merchant's, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
Customer Service Advisor Sheffield (S9) £27,000 Monday - Friday 8:30am - 4:30pm Are you a confident communicator who enjoys helping customers and thrives in a fast-paced environment? Elevation Recruitment Business Support are recruiting a Customer Service Advisor to join our clients friendly and supportive team in Sheffield. Working in a small, successful team, you'll be the first point of contact for customers, providing excellent service across enquiries, orders, quotations and complaint resolution. Benefits £27,000 salary 25 days holiday plus bank holidays Christmas shutdown Free on-site parking On-site gym Company-funded social events and team activities Regular charity and fundraising events Full training and development Key Responsibilities Handling inbound customer calls and emails from UK and international customers Processing orders, quotations and customer documentation accurately Resolving customer queries and complaints efficiently Liaising with internal departments Arranging deliveries and coordinating with hauliers Maintaining accurate customer records and administration Learning and developing knowledge of our products and services Customer Engagement A small part of the role will involve proactive calls to existing customers who haven't ordered recently. These are warm conversations focused on customer care rather than sales. You may be checking whether customers need updated price lists or brochures, arranging visits from Sales Representatives, or identifying and resolving any issues that may be preventing them from placing orders. About You Personality is important! We're looking for someone who enjoys working hard, getting involved and being part of a close-knit team that genuinely enjoys what they do. Previous B2B customer service experience would be beneficial Confident and professional on the telephone Strong organisational skills with the ability to manage multiple tasks Good IT skills and attention to detail Positive, proactive and customer-focused approach Able to learn and retain technical product information Enjoys working as part of a team Interviews are available next week, so apply now to be considered or get in touch with Sarah Larkin or Amy Wood for more information!
Jun 21, 2026
Full time
Customer Service Advisor Sheffield (S9) £27,000 Monday - Friday 8:30am - 4:30pm Are you a confident communicator who enjoys helping customers and thrives in a fast-paced environment? Elevation Recruitment Business Support are recruiting a Customer Service Advisor to join our clients friendly and supportive team in Sheffield. Working in a small, successful team, you'll be the first point of contact for customers, providing excellent service across enquiries, orders, quotations and complaint resolution. Benefits £27,000 salary 25 days holiday plus bank holidays Christmas shutdown Free on-site parking On-site gym Company-funded social events and team activities Regular charity and fundraising events Full training and development Key Responsibilities Handling inbound customer calls and emails from UK and international customers Processing orders, quotations and customer documentation accurately Resolving customer queries and complaints efficiently Liaising with internal departments Arranging deliveries and coordinating with hauliers Maintaining accurate customer records and administration Learning and developing knowledge of our products and services Customer Engagement A small part of the role will involve proactive calls to existing customers who haven't ordered recently. These are warm conversations focused on customer care rather than sales. You may be checking whether customers need updated price lists or brochures, arranging visits from Sales Representatives, or identifying and resolving any issues that may be preventing them from placing orders. About You Personality is important! We're looking for someone who enjoys working hard, getting involved and being part of a close-knit team that genuinely enjoys what they do. Previous B2B customer service experience would be beneficial Confident and professional on the telephone Strong organisational skills with the ability to manage multiple tasks Good IT skills and attention to detail Positive, proactive and customer-focused approach Able to learn and retain technical product information Enjoys working as part of a team Interviews are available next week, so apply now to be considered or get in touch with Sarah Larkin or Amy Wood for more information!
IAM Architect - 6-month contract - Manchester/remote My Customer seeking an experienced Identity and Access Management (IdAM) Architect to lead the design, implementation, and enhancement of CyberArk Privileged Access Management (PAM) and identity governance solutions across a complex enterprise environment. The successful candidate will provide technical leadership throughout the project lifecycle, working closely with project, security, architecture, and operational teams to deliver secure and scalable identity services. Key skills required from the IAM Architect: Extensive hands-on experience designing, deploying, and supporting CyberArk PAM solutions within large-scale enterprise environments. Strong background in Identity and Access Management, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), and Authentication, Authorisation and Accounting (AAA) frameworks. Proven ability to create, present, and manage architectural and technical design documentation through formal governance and approval processes. Experience working with multiple stakeholders, including project managers, architects, security teams, and business representatives. Strong understanding of identity lifecycle management, access governance, role-based access control, and privileged account management best practices. Experience integrating applications and platforms using industry-standard connectors and APIs. Excellent analytical, troubleshooting, and problem-solving skills. Key responsibilities of the IAM Architect: Architect, design and deliver CyberArk PAM solutions across enterprise and hybrid environments, providing technical leadership throughout build, test and transition phases. Produce and govern high-quality solution architecture and technical design artefacts, securing approvals through architecture, change and design authority forums. Design and implement IAM integrations for provisioning, deprovisioning, identity lifecycle management, SSO, MFA, JIT/JEA access models, and application onboarding using standard connectors and APIs. Deliver and enhance identity governance capabilities including JML processes, RBAC, least-privilege access controls, policy enforcement, and compliance-driven access management. Provide technical ownership of the IAM platform, including troubleshooting, operational support, risk remediation, continuous improvement, and roadmap delivery. Collaborate with security, architecture, infrastructure, networking and business stakeholders to drive IAM maturity and strengthen enterprise access management capabilities. The IAM Architect is required to be onsite in Manchester 2 days a week onsite. Apply now to speak with VIQU IT in confidence about the IAM Architect role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Jun 20, 2026
Contractor
IAM Architect - 6-month contract - Manchester/remote My Customer seeking an experienced Identity and Access Management (IdAM) Architect to lead the design, implementation, and enhancement of CyberArk Privileged Access Management (PAM) and identity governance solutions across a complex enterprise environment. The successful candidate will provide technical leadership throughout the project lifecycle, working closely with project, security, architecture, and operational teams to deliver secure and scalable identity services. Key skills required from the IAM Architect: Extensive hands-on experience designing, deploying, and supporting CyberArk PAM solutions within large-scale enterprise environments. Strong background in Identity and Access Management, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), and Authentication, Authorisation and Accounting (AAA) frameworks. Proven ability to create, present, and manage architectural and technical design documentation through formal governance and approval processes. Experience working with multiple stakeholders, including project managers, architects, security teams, and business representatives. Strong understanding of identity lifecycle management, access governance, role-based access control, and privileged account management best practices. Experience integrating applications and platforms using industry-standard connectors and APIs. Excellent analytical, troubleshooting, and problem-solving skills. Key responsibilities of the IAM Architect: Architect, design and deliver CyberArk PAM solutions across enterprise and hybrid environments, providing technical leadership throughout build, test and transition phases. Produce and govern high-quality solution architecture and technical design artefacts, securing approvals through architecture, change and design authority forums. Design and implement IAM integrations for provisioning, deprovisioning, identity lifecycle management, SSO, MFA, JIT/JEA access models, and application onboarding using standard connectors and APIs. Deliver and enhance identity governance capabilities including JML processes, RBAC, least-privilege access controls, policy enforcement, and compliance-driven access management. Provide technical ownership of the IAM platform, including troubleshooting, operational support, risk remediation, continuous improvement, and roadmap delivery. Collaborate with security, architecture, infrastructure, networking and business stakeholders to drive IAM maturity and strengthen enterprise access management capabilities. The IAM Architect is required to be onsite in Manchester 2 days a week onsite. Apply now to speak with VIQU IT in confidence about the IAM Architect role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Job Title: Customer Service Representative Location: Formby Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Working Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:30pm, 1 in 3 Saturdays 09:00am - 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're Looking For: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role.
Jun 20, 2026
Full time
Job Title: Customer Service Representative Location: Formby Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Working Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:30pm, 1 in 3 Saturdays 09:00am - 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're Looking For: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role.
Job Title: Site Manager Social Housing Planned Works Contractor Exeter & Taunton Areas Permanent Position Immediate Start Available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout the Exeter and Taunton areas. The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment for further details on (phone number removed).
Jun 20, 2026
Full time
Job Title: Site Manager Social Housing Planned Works Contractor Exeter & Taunton Areas Permanent Position Immediate Start Available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout the Exeter and Taunton areas. The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment for further details on (phone number removed).
Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy Validate and process new customer accounts assisting customers with any account related enquiries Maintain a strong and up to date working knowledge of all processes relating to relevant products and services To work collaboratively with your peer group and other colleagues sharing best practice When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained Establish and communicate high standards of customer service in line with the company's values and culture Establish and communicate high standards of customer service in line with the company's values and culture Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements Contribute to an open and honest culture within teams through collaborative and supportive working Support a culture of continuous improvement for Customer experience, and operating systems Liaise with relevant stakeholders across the business to instigate and influence positive change What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets A Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
Jun 20, 2026
Full time
Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy Validate and process new customer accounts assisting customers with any account related enquiries Maintain a strong and up to date working knowledge of all processes relating to relevant products and services To work collaboratively with your peer group and other colleagues sharing best practice When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained Establish and communicate high standards of customer service in line with the company's values and culture Establish and communicate high standards of customer service in line with the company's values and culture Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements Contribute to an open and honest culture within teams through collaborative and supportive working Support a culture of continuous improvement for Customer experience, and operating systems Liaise with relevant stakeholders across the business to instigate and influence positive change What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets A Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
Right Match Recruitment Group Limited
Dartford, London
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking . This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression . Salary: 30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating transit time and freight. Proactively communicate with customers to inform them of at-risk orders. Maintain accurate customer database and information on profiles. Responsible for customer quotations for new business & follow-up on open quotes. Maintain price lists and send them to customers when requested. Job Related Skills: Fluent English - written and verbal Fluent in French - written and verbal Professional phone and email etiquette Ability to operate effectively in a fast-paced dynamic environment Works well under pressure, while multitasking Able to collaborate with multiple departments to address customer inquiries and resolve issues efficiently Ability to listen actively and respond effectively to customer queries. Able to deal with customers effectively in a variety of situations, while being sensitive, empathetic and agile to customer needs Adaptable approach to handling unexpected heavy workload with a positive mindset Meticulous attention to detail to ensure accurate data entry Office base - 2 days a week (Tuesday Team Day) Willing to adjust and be versatile, to meet business objectives If you are interested please kindly apply directly or contact Tom Kurczab at Right Match Recruitment Group INDTKJOBS
Jun 20, 2026
Full time
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking . This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression . Salary: 30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating transit time and freight. Proactively communicate with customers to inform them of at-risk orders. Maintain accurate customer database and information on profiles. Responsible for customer quotations for new business & follow-up on open quotes. Maintain price lists and send them to customers when requested. Job Related Skills: Fluent English - written and verbal Fluent in French - written and verbal Professional phone and email etiquette Ability to operate effectively in a fast-paced dynamic environment Works well under pressure, while multitasking Able to collaborate with multiple departments to address customer inquiries and resolve issues efficiently Ability to listen actively and respond effectively to customer queries. Able to deal with customers effectively in a variety of situations, while being sensitive, empathetic and agile to customer needs Adaptable approach to handling unexpected heavy workload with a positive mindset Meticulous attention to detail to ensure accurate data entry Office base - 2 days a week (Tuesday Team Day) Willing to adjust and be versatile, to meet business objectives If you are interested please kindly apply directly or contact Tom Kurczab at Right Match Recruitment Group INDTKJOBS
Jointhe UK's No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We're looking for someone who enjoysspeaking to people face to face and on the phone, building relationships and driving business. You'll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they're working on. Working as part of a busy,depot team, you'll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You'll work closely withourKitchen Sales Designers andourTerritory Sales Representatives, helping convert conversations into opportunities and opportunities into sales.If you're confident on the phone, enjoy building rapport, and are motivated by targets and results, you'll fit right in. What we can offer you: Competitive salary, brilliant bonuses and outstanding depot incentives Excellentpension planwithup to 12% company contribution Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products Buy-as-you-earn share scheme 40 hour working week No evening, Sunday or Bank Holiday working Virtual GP access and wellbeing support for you and your family A strong team culture that genuinely sets us apart What we're looking for: A confident communicatorwho iscomfortable speaking to customers on the phone and face to face Someone who enjoys building relationships and turning conversations into opportunities Commercially minded, with a focus on driving sales and adding value Self-motivated, positive and proactive Organised and reliable, able to manage customer activity and keep track of pipelines Comfortable working to call targets and activity levels Experience in telesales, account management or a customer focused role is helpful What you'll be doing: Calling existing trade customers to build long term relationships and grow future business Using customer data to spotinactivity and bring accounts back on track Managing a targeted customer list and achieving daily call activity levels Keeping up to date with customer projects to identify opportunities to add value and drive repeat business Arranging surveys and appointments forourKitchen Sales Designers Promoting products, offers and events to keep customers engaged Supporting administration, including invoicing and general depot tasks Working closely with the wider team to help the depot hit its targets and deliver great service What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as aBusiness Developer, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Jun 20, 2026
Full time
Jointhe UK's No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We're looking for someone who enjoysspeaking to people face to face and on the phone, building relationships and driving business. You'll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they're working on. Working as part of a busy,depot team, you'll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You'll work closely withourKitchen Sales Designers andourTerritory Sales Representatives, helping convert conversations into opportunities and opportunities into sales.If you're confident on the phone, enjoy building rapport, and are motivated by targets and results, you'll fit right in. What we can offer you: Competitive salary, brilliant bonuses and outstanding depot incentives Excellentpension planwithup to 12% company contribution Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products Buy-as-you-earn share scheme 40 hour working week No evening, Sunday or Bank Holiday working Virtual GP access and wellbeing support for you and your family A strong team culture that genuinely sets us apart What we're looking for: A confident communicatorwho iscomfortable speaking to customers on the phone and face to face Someone who enjoys building relationships and turning conversations into opportunities Commercially minded, with a focus on driving sales and adding value Self-motivated, positive and proactive Organised and reliable, able to manage customer activity and keep track of pipelines Comfortable working to call targets and activity levels Experience in telesales, account management or a customer focused role is helpful What you'll be doing: Calling existing trade customers to build long term relationships and grow future business Using customer data to spotinactivity and bring accounts back on track Managing a targeted customer list and achieving daily call activity levels Keeping up to date with customer projects to identify opportunities to add value and drive repeat business Arranging surveys and appointments forourKitchen Sales Designers Promoting products, offers and events to keep customers engaged Supporting administration, including invoicing and general depot tasks Working closely with the wider team to help the depot hit its targets and deliver great service What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as aBusiness Developer, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
IT Sales: Business Development Manager Construction Solutions Location: Midlands-South (Hybrid) Salary: £40k-£45k BASIC, £60k-£80k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Enjoying success after success, this is a great opportunity to join a rapidly growing and established software organisation that specialises in providing BIM and CAD solutions to companies across the UK and Europe. Due to further growth/expansion, they are currently looking to hire a highly motivated field sales professional to sell its portfolio of software and services into the AEC/construction sector. These solutions will be sold into new logos and existing customers across the North of the UK. The ideal candidate will be driven, confident, consultative and solution sales led with experience selling SAAS solutions. It is a bonus if you have sold similar solutions previously or had exposure to/have an interest in the construction sector. Our client offers the successful applicant security, progression opportunities and the potential to earn great money as they reward heavily on good performance. Required: Proven track record of new business wins and account development Experience in selling SAAS/software solutions A minimum of 2-3 years IT field sales experience Beneficial: Degree educated Sold into the construction/AEC sector Sold BIM or CAD solutions A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Jun 20, 2026
Full time
IT Sales: Business Development Manager Construction Solutions Location: Midlands-South (Hybrid) Salary: £40k-£45k BASIC, £60k-£80k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Enjoying success after success, this is a great opportunity to join a rapidly growing and established software organisation that specialises in providing BIM and CAD solutions to companies across the UK and Europe. Due to further growth/expansion, they are currently looking to hire a highly motivated field sales professional to sell its portfolio of software and services into the AEC/construction sector. These solutions will be sold into new logos and existing customers across the North of the UK. The ideal candidate will be driven, confident, consultative and solution sales led with experience selling SAAS solutions. It is a bonus if you have sold similar solutions previously or had exposure to/have an interest in the construction sector. Our client offers the successful applicant security, progression opportunities and the potential to earn great money as they reward heavily on good performance. Required: Proven track record of new business wins and account development Experience in selling SAAS/software solutions A minimum of 2-3 years IT field sales experience Beneficial: Degree educated Sold into the construction/AEC sector Sold BIM or CAD solutions A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Resident Liaison Officer Location: Halifax, West Yorkshire Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment
Jun 20, 2026
Full time
Resident Liaison Officer Location: Halifax, West Yorkshire Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 20, 2026
Full time
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role Purpose: The Systems & Information Assistant will support the day to day activities of our team including maintaining/inputting property related information accurately & efficiently into our systems . To provide technical support to users of all property information systems and assist with reporting and analysis of data. The post holder will assist other members of the team in: - Maintaining and updating data as required. - Providing support on adhoc/ high priority projects/tasks. - Supporting automation request. - Supporting the use of data quality tools. - Data analysis tasks. Work Context: Our Systems & Information Assistant will have the opportunity to develop their knowledge of systems and data analysis and will be able to work across both the systems and data areas of the team. This will involve matrix management by the Senior Systems Analyst and Senior Data Analyst. Our team currently operates from our Woodhatch office in Reigate. However, meetings will occur at other sites to which you will be required to attend. Staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. There is opportunity for flexible working and this can include working from home or from any of our offices. Representative Accountabilities: Planning & Organising Support senior colleagues to deliver initiatives and projects as required. Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People & partnerships Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service. May be required to assist in the recruitment, selection and supervision processes to ensure high standards of team delivery. Resources May be required to raise invoices and manage payments. Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Assist in undertaking research and analysis of information and prepare reports in prescribed formats. Prepare and dispatch a range of correspondence/ documents to ensure efficient response to enquiries and timely conclusion of any process connected with the defined area of activity. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristics: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Willingness to undertake professional/vocational study where appropriate. Basic understanding of the relevant area of work. Good written and oral communication skills with the ability to build sound relationships with customers. Good IT skills including database management systems, email and MS Office . Ability to work with others to improve customer service. Good administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous relevant work experience in an environment supporting staff and/or public. Details of the specific qualifications: Experience of inputting, managing and analysing large volumes of data Experience of reporting on data Experience of working with Computer Aided Design (CAD) (Desired) Excellent MS Excel Skills Experience of using with SharePoint Experience of working as part of a team. Role Summary: Roles at this level typically work as part of a team to provide technical support and assistance within a given discipline and assist senior colleagues with their duties. They will carry out a range of technical administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day or week-to-week timescales, usually reacting to clear deadlines or processes. They support more senior staff by executing the detailed processes in specific aspects of the service area and will be fully versed in all the procedures of their specialism. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 20, 2026
Seasonal
Role Purpose: The Systems & Information Assistant will support the day to day activities of our team including maintaining/inputting property related information accurately & efficiently into our systems . To provide technical support to users of all property information systems and assist with reporting and analysis of data. The post holder will assist other members of the team in: - Maintaining and updating data as required. - Providing support on adhoc/ high priority projects/tasks. - Supporting automation request. - Supporting the use of data quality tools. - Data analysis tasks. Work Context: Our Systems & Information Assistant will have the opportunity to develop their knowledge of systems and data analysis and will be able to work across both the systems and data areas of the team. This will involve matrix management by the Senior Systems Analyst and Senior Data Analyst. Our team currently operates from our Woodhatch office in Reigate. However, meetings will occur at other sites to which you will be required to attend. Staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. There is opportunity for flexible working and this can include working from home or from any of our offices. Representative Accountabilities: Planning & Organising Support senior colleagues to deliver initiatives and projects as required. Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People & partnerships Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service. May be required to assist in the recruitment, selection and supervision processes to ensure high standards of team delivery. Resources May be required to raise invoices and manage payments. Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Assist in undertaking research and analysis of information and prepare reports in prescribed formats. Prepare and dispatch a range of correspondence/ documents to ensure efficient response to enquiries and timely conclusion of any process connected with the defined area of activity. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristics: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Willingness to undertake professional/vocational study where appropriate. Basic understanding of the relevant area of work. Good written and oral communication skills with the ability to build sound relationships with customers. Good IT skills including database management systems, email and MS Office . Ability to work with others to improve customer service. Good administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous relevant work experience in an environment supporting staff and/or public. Details of the specific qualifications: Experience of inputting, managing and analysing large volumes of data Experience of reporting on data Experience of working with Computer Aided Design (CAD) (Desired) Excellent MS Excel Skills Experience of using with SharePoint Experience of working as part of a team. Role Summary: Roles at this level typically work as part of a team to provide technical support and assistance within a given discipline and assist senior colleagues with their duties. They will carry out a range of technical administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day or week-to-week timescales, usually reacting to clear deadlines or processes. They support more senior staff by executing the detailed processes in specific aspects of the service area and will be fully versed in all the procedures of their specialism. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sales Development Representative ( Warm Leads ) Location - Altrincham - Parking Onsite Salary - 32,000 OTE uncapped 65,000 + Start date - ASAP Working Hours - Monday to Friday - 09:00am - 18:00pm About the Role We are looking for highly motivated, resilient, results driven sales professionals. This is a warm lead role with customers already signed up. If you thrive in a fast paced sales environment and converting high quality enquiries into customers, this role is for you. Recognising optional extras that they would benefit the customers and explaining the relevant optional extras to them. This will include calling customers who aren't expecting your call, responding to replies from customers and using your knowledge of what we offer to provide a good explanation as to what they would benefit from and why. Key Responsibilities Warm Lead Conversion (Core Focus) Handle warm leads per day and converting them with optional extras Sales Performance & Follow Up Make follow up calls, handle objections effectively. Support team targets, picking up colleagues' leads when they're on calls. Customer Experience & Service Provide clear, concise explanations of services over phone and email. Assist customers in completing online joining forms. What You'll Bring Strong B2B or B2C sales background (telephone or face to face). Strong Closing sales mentality Proven ability to hit targets in a competitive environment. Resilience, drive, and a positive, can do attitude. Clear communication skills and strong objection handling ability. Excellent organisation and attention to detail. Why Join? You'll be part of a high performing sales environment with: A supportive management structure Commission from day 1 Clear progression A fun, energetic team culture Regular recognition and rewards Ready to take your career to the next level? Apply now and become a key player in our business development team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 20, 2026
Full time
Sales Development Representative ( Warm Leads ) Location - Altrincham - Parking Onsite Salary - 32,000 OTE uncapped 65,000 + Start date - ASAP Working Hours - Monday to Friday - 09:00am - 18:00pm About the Role We are looking for highly motivated, resilient, results driven sales professionals. This is a warm lead role with customers already signed up. If you thrive in a fast paced sales environment and converting high quality enquiries into customers, this role is for you. Recognising optional extras that they would benefit the customers and explaining the relevant optional extras to them. This will include calling customers who aren't expecting your call, responding to replies from customers and using your knowledge of what we offer to provide a good explanation as to what they would benefit from and why. Key Responsibilities Warm Lead Conversion (Core Focus) Handle warm leads per day and converting them with optional extras Sales Performance & Follow Up Make follow up calls, handle objections effectively. Support team targets, picking up colleagues' leads when they're on calls. Customer Experience & Service Provide clear, concise explanations of services over phone and email. Assist customers in completing online joining forms. What You'll Bring Strong B2B or B2C sales background (telephone or face to face). Strong Closing sales mentality Proven ability to hit targets in a competitive environment. Resilience, drive, and a positive, can do attitude. Clear communication skills and strong objection handling ability. Excellent organisation and attention to detail. Why Join? You'll be part of a high performing sales environment with: A supportive management structure Commission from day 1 Clear progression A fun, energetic team culture Regular recognition and rewards Ready to take your career to the next level? Apply now and become a key player in our business development team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Position: Property Lettings Membership Advisor (within property lettings) Salary: 26,775 Contract: Permanent Location: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on that Working Shifts: 9am-5pm Monday to Friday, 37 hours p/w Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 09.30am until 4.30pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts) Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site
Jun 20, 2026
Full time
Position: Property Lettings Membership Advisor (within property lettings) Salary: 26,775 Contract: Permanent Location: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on that Working Shifts: 9am-5pm Monday to Friday, 37 hours p/w Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 09.30am until 4.30pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts) Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site
Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for click apply for full job details
Jun 20, 2026
Full time
Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for click apply for full job details
The London Borough of Croydon are seeking an experienced Disrepair Manager to join their Housing Property team Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Leading on the investigation and management of disrepair and Environmental Protection Act claims Managing and developing a team of disrepair surveyors and support staff Ensuring full compliance with disrepair protocol, legislation and health & safety requirements Monitoring performance, identifying trends and insights to inform continuous service improvement Managing contractor performance and ensuring value for money and quality delivery Acting as a key liaison with solicitors, residents, contractors and internal stakeholders Overseeing complaint resolution and enhancing customer satisfaction outcomes Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Strong experience in housing repairs, maintenance or disrepair management Proven track record of managing legal disrepair cases and claims Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol Experience managing contractors, performance and service delivery Strong leadership and stakeholder management skills Excellent communication, negotiation and problem-solving ability A proactive, solutions-focused approach with a commitment to service improvement Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return £55,323 to £57,402 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days Opportunity to shape the future of housing asset management and repairs services in a major London borough A key leadership role within a high-impact transformation programme Collaborative and supportive working environment Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details.
Jun 20, 2026
Full time
The London Borough of Croydon are seeking an experienced Disrepair Manager to join their Housing Property team Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Leading on the investigation and management of disrepair and Environmental Protection Act claims Managing and developing a team of disrepair surveyors and support staff Ensuring full compliance with disrepair protocol, legislation and health & safety requirements Monitoring performance, identifying trends and insights to inform continuous service improvement Managing contractor performance and ensuring value for money and quality delivery Acting as a key liaison with solicitors, residents, contractors and internal stakeholders Overseeing complaint resolution and enhancing customer satisfaction outcomes Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Strong experience in housing repairs, maintenance or disrepair management Proven track record of managing legal disrepair cases and claims Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol Experience managing contractors, performance and service delivery Strong leadership and stakeholder management skills Excellent communication, negotiation and problem-solving ability A proactive, solutions-focused approach with a commitment to service improvement Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return £55,323 to £57,402 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days Opportunity to shape the future of housing asset management and repairs services in a major London borough A key leadership role within a high-impact transformation programme Collaborative and supportive working environment Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details.
