Job: Account Executive Location: Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing We have an exciting opportunity for an Account Executive to join our Greencore sales team. If you're eager to grow in account management and want to make a real impact within a leading food distribution business, this role is for you. You will play a key role in supporting our National Account Managers, ensuring our valued customers receive the highest level of service while working closely with teams across the business. Your day to day responsibilities will include: Manage all day to day customer requirements to include research on the shopper journey, product sampling and benchmarking sessions Identify key insights on our product range and actions internally with the category and NPD teams and with the customer As directed by the National Account Manager, you will be involved in the promotional process of our products and activity Provides category analysis to support the customer innovation and category process Validation and checking of sets of data to ensure business information is aligned (e.g. - Sales forecast) Own and deliver a schedule of reporting to capture all business requirements Maintain database of knowledge and data relating to our customer What we're looking for Ideally educated to degree level with a specialism in a Food/nutrition Science, have entered via an apprentice route or has equivalent work experience in a similar role/environment Has some experience / knowledge of food and the food environment Demonstrates analytical skills and is fully numerate Has good communication skills Full UK driving license We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What You'll Get in Return Competitive salary and comprehensive benefits package Annual target bonus and car allowance Pension matched up to 8% Life assurance (up to 4x salary) Private Medical Insurance (individual cover) Share save scheme Generous holiday allowance Access to Greencore qualifications and ongoing career development Employee discount platform Wellbeing centre and support resources At Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment. We reserve the right to close the advert ahead of the specified closing date.
Jun 21, 2026
Full time
Job: Account Executive Location: Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing We have an exciting opportunity for an Account Executive to join our Greencore sales team. If you're eager to grow in account management and want to make a real impact within a leading food distribution business, this role is for you. You will play a key role in supporting our National Account Managers, ensuring our valued customers receive the highest level of service while working closely with teams across the business. Your day to day responsibilities will include: Manage all day to day customer requirements to include research on the shopper journey, product sampling and benchmarking sessions Identify key insights on our product range and actions internally with the category and NPD teams and with the customer As directed by the National Account Manager, you will be involved in the promotional process of our products and activity Provides category analysis to support the customer innovation and category process Validation and checking of sets of data to ensure business information is aligned (e.g. - Sales forecast) Own and deliver a schedule of reporting to capture all business requirements Maintain database of knowledge and data relating to our customer What we're looking for Ideally educated to degree level with a specialism in a Food/nutrition Science, have entered via an apprentice route or has equivalent work experience in a similar role/environment Has some experience / knowledge of food and the food environment Demonstrates analytical skills and is fully numerate Has good communication skills Full UK driving license We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What You'll Get in Return Competitive salary and comprehensive benefits package Annual target bonus and car allowance Pension matched up to 8% Life assurance (up to 4x salary) Private Medical Insurance (individual cover) Share save scheme Generous holiday allowance Access to Greencore qualifications and ongoing career development Employee discount platform Wellbeing centre and support resources At Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment. We reserve the right to close the advert ahead of the specified closing date.
Are you highly organised, detail-oriented, and looking to build a long-term career in payroll? We have an exciting opportunity to join our Payroll team as a Payroll Administrator in Marlow This is a varied and rewarding role offering excellent development opportunities within a large, growing global organisation. Working alongside experienced payroll professionals, you'll gain hands-on experience supporting the delivery of payroll services for approximately 1,800 employees across multiple entities. This position is ideal for someone who enjoys working with numbers, has strong administrative skills, and is eager to learn and develop within a specialist payroll environment. About the Role As a Payroll Administrator, you will support the Payroll Manager and wider team with the accurate and timely processing of monthly payroll while ensuring employee records remain up to date and compliant. You will act as a key point of contact for payroll-related queries and work closely with HR, Finance, and other departments to ensure a seamless employee experience. Key Responsibilities Support the preparation and processing of monthly payrolls across multiple business entities. Process new starter and leaver documentation, including P45S and new starter declarations. Maintain employee records, including pay rates, deductions, payment methods, tax information, and statutory data. Calculate and process overtime, additional hours, and other payroll adjustments. Respond to payroll queries from employees, managers, and external bodies. Liaise with HR, Finance, and operational teams to ensure payroll accuracy. Assist with statutory reporting and National Statistics returns. Ensure payroll documentation is maintained in line with GDPR requirements. Support continuous improvement initiatives and the implementation of new payroll processes where required. Additional Information Monday to Friday 37.5 hours per week Hybrid working opportunities available following the successful completion of your probationary period Occasional business travel may be required. Flexibility in working hours may be required to meet business needs. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements About You We are looking for a motivated individual with a positive attitude and a genuine interest in developing a career in payroll. You will have: Excellent attention to detail and accuracy. Strong organisational and time management skills. Good communication skills, both written and verbal. The ability to handle confidential information professionally. A proactive and flexible approach to work. Strong IT skills and confidence in learning new systems. The ability to work independently and as part of a team. A customer-focused mindset with a "can-do" attitude. Essential Requirements GCSE/O Level (or equivalent) in English and Mathematics. Previous administration experience would be advantageous, but is not essential. A willingness to learn and develop within a payroll environment.
Jun 21, 2026
Full time
Are you highly organised, detail-oriented, and looking to build a long-term career in payroll? We have an exciting opportunity to join our Payroll team as a Payroll Administrator in Marlow This is a varied and rewarding role offering excellent development opportunities within a large, growing global organisation. Working alongside experienced payroll professionals, you'll gain hands-on experience supporting the delivery of payroll services for approximately 1,800 employees across multiple entities. This position is ideal for someone who enjoys working with numbers, has strong administrative skills, and is eager to learn and develop within a specialist payroll environment. About the Role As a Payroll Administrator, you will support the Payroll Manager and wider team with the accurate and timely processing of monthly payroll while ensuring employee records remain up to date and compliant. You will act as a key point of contact for payroll-related queries and work closely with HR, Finance, and other departments to ensure a seamless employee experience. Key Responsibilities Support the preparation and processing of monthly payrolls across multiple business entities. Process new starter and leaver documentation, including P45S and new starter declarations. Maintain employee records, including pay rates, deductions, payment methods, tax information, and statutory data. Calculate and process overtime, additional hours, and other payroll adjustments. Respond to payroll queries from employees, managers, and external bodies. Liaise with HR, Finance, and operational teams to ensure payroll accuracy. Assist with statutory reporting and National Statistics returns. Ensure payroll documentation is maintained in line with GDPR requirements. Support continuous improvement initiatives and the implementation of new payroll processes where required. Additional Information Monday to Friday 37.5 hours per week Hybrid working opportunities available following the successful completion of your probationary period Occasional business travel may be required. Flexibility in working hours may be required to meet business needs. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements About You We are looking for a motivated individual with a positive attitude and a genuine interest in developing a career in payroll. You will have: Excellent attention to detail and accuracy. Strong organisational and time management skills. Good communication skills, both written and verbal. The ability to handle confidential information professionally. A proactive and flexible approach to work. Strong IT skills and confidence in learning new systems. The ability to work independently and as part of a team. A customer-focused mindset with a "can-do" attitude. Essential Requirements GCSE/O Level (or equivalent) in English and Mathematics. Previous administration experience would be advantageous, but is not essential. A willingness to learn and develop within a payroll environment.
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it s your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Jun 21, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it s your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Senior Product Manager - Insurance Salary 60k- 70k DOE Outskirts of Crawley Hybrid Working Lloyd Recruitment Services is delighted to be working with a long-standing client partner, a highly respected FCA-regulated organisation and established employer, who are looking for an experienced Senior Product Manager - Insurance to join their team. The business is going through an exciting period of investment and growth, making this a fantastic time to join and play a key role in shaping the future of their insurance products. This role will take ownership of product strategy, development, and performance, ensuring products deliver strong commercial outcomes while meeting customer needs and FCA Consumer Duty requirements. Key responsibilities include: Managing the end-to-end insurance product lifecycle Developing and delivering product roadmaps and strategies Building strong relationships with internal teams, external partners, and stakeholders Using insight, data, and market trends to drive product improvements Ensuring products remain compliant with FCA regulations and Consumer Duty Supporting and developing a high-performing product team of 4 About you: Experienced within insurance or financial services product management Strong understanding of FCA requirements and Consumer Duty Confident managing stakeholders and third-party relationships Commercially focused with strong analytical and communication skills Experience leading and developing others Benefits include: Working hours: Monday to Friday, 9:00am - 5:00pm (35-hour week) 25 days holiday plus bank holidays, with the option to buy or sell up to 5 additional days Private medical insurance Free onsite parking Hybrid working - 2 days office-based and the remainder working from home Plus much more This is a fantastic opportunity to join a successful organisation during an exciting period of investment, where you can make a real impact and be part of future growth. Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Jun 21, 2026
Full time
Senior Product Manager - Insurance Salary 60k- 70k DOE Outskirts of Crawley Hybrid Working Lloyd Recruitment Services is delighted to be working with a long-standing client partner, a highly respected FCA-regulated organisation and established employer, who are looking for an experienced Senior Product Manager - Insurance to join their team. The business is going through an exciting period of investment and growth, making this a fantastic time to join and play a key role in shaping the future of their insurance products. This role will take ownership of product strategy, development, and performance, ensuring products deliver strong commercial outcomes while meeting customer needs and FCA Consumer Duty requirements. Key responsibilities include: Managing the end-to-end insurance product lifecycle Developing and delivering product roadmaps and strategies Building strong relationships with internal teams, external partners, and stakeholders Using insight, data, and market trends to drive product improvements Ensuring products remain compliant with FCA regulations and Consumer Duty Supporting and developing a high-performing product team of 4 About you: Experienced within insurance or financial services product management Strong understanding of FCA requirements and Consumer Duty Confident managing stakeholders and third-party relationships Commercially focused with strong analytical and communication skills Experience leading and developing others Benefits include: Working hours: Monday to Friday, 9:00am - 5:00pm (35-hour week) 25 days holiday plus bank holidays, with the option to buy or sell up to 5 additional days Private medical insurance Free onsite parking Hybrid working - 2 days office-based and the remainder working from home Plus much more This is a fantastic opportunity to join a successful organisation during an exciting period of investment, where you can make a real impact and be part of future growth. Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Would you like to work for a successful, market leading company where people genuinely matter? If so, this Internal Sales role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 27,000 (rising to 28,000 after 6 months' probation) and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as Internal Sales: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trends We would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Proactive and takes ownership The most important thing is an upbeat and outgoing character with a strong team focus and the ability to build relationships What will you get in return for your work as Internal Sales: A salary of 27,000 (rising to 28,000 after probation period) 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! An early Friday finish every other week Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jun 21, 2026
Full time
Would you like to work for a successful, market leading company where people genuinely matter? If so, this Internal Sales role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 27,000 (rising to 28,000 after 6 months' probation) and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as Internal Sales: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trends We would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Proactive and takes ownership The most important thing is an upbeat and outgoing character with a strong team focus and the ability to build relationships What will you get in return for your work as Internal Sales: A salary of 27,000 (rising to 28,000 after probation period) 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! An early Friday finish every other week Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Rise Executive Search And Recruitment Ltd
Stockport, Cheshire
Area Sales Engineer Industrial Electrical Control & Automation Excellent Negotiable Salary dependent upon experience, plus excellent benefits of Car, Pension, Buy/Sell holidays, and more. On behalf of our Client we have an excellent opportunity for an experienced Area Sales Engineer / Area Sales Manager / Sales Development Engineer, with a proven track record as a business developer and excellent salesman in the Electrical Control and Automation industry to join the team of this first class business. The Sales Engineer will be selling a range of high quality Industrial Automation products, i.e. PLC, Control Gear, Switchgear & Circuit Protection, Variable Speed Drives, Sensors, HMI and Process Instrumentation into the OEM, End User, System Integrator and Panel Builder markets throughout the South of Manchester and North Derbyshire area, including Glossop, Buxton, Stockport, Macclesfield, Altrincham and into Cheshire etc. This role suits someone who combines technical credibility with commercial drive , and who enjoys being out in front of customers solving real engineering challenges. As the successful candidate, you will have sales and technical experience in the Industrial Automation industry coupled with a record of sales success and achievement. A formal qualification in an Electrical/Electronic discipline to ONC/HND or above is desirable but not essential, you should be able to demonstrate your knowledge and sales ability otherwise. Ideally you will also have benefited from further career development training to enhance your sales skills. As is usual you will be working to achieve defined sales targets and capable of developing a personal plan in order to achieve your objectives through managing and further developing an existing portfolio of accounts whilst constantly striving to identify new avenues of business. Excellent attributes such as good organisational and communication skills, along with the ability to be an effective team player whilst enjoying a level of autonomy are essential, as are capability with Microsoft packages. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Jun 21, 2026
Full time
Area Sales Engineer Industrial Electrical Control & Automation Excellent Negotiable Salary dependent upon experience, plus excellent benefits of Car, Pension, Buy/Sell holidays, and more. On behalf of our Client we have an excellent opportunity for an experienced Area Sales Engineer / Area Sales Manager / Sales Development Engineer, with a proven track record as a business developer and excellent salesman in the Electrical Control and Automation industry to join the team of this first class business. The Sales Engineer will be selling a range of high quality Industrial Automation products, i.e. PLC, Control Gear, Switchgear & Circuit Protection, Variable Speed Drives, Sensors, HMI and Process Instrumentation into the OEM, End User, System Integrator and Panel Builder markets throughout the South of Manchester and North Derbyshire area, including Glossop, Buxton, Stockport, Macclesfield, Altrincham and into Cheshire etc. This role suits someone who combines technical credibility with commercial drive , and who enjoys being out in front of customers solving real engineering challenges. As the successful candidate, you will have sales and technical experience in the Industrial Automation industry coupled with a record of sales success and achievement. A formal qualification in an Electrical/Electronic discipline to ONC/HND or above is desirable but not essential, you should be able to demonstrate your knowledge and sales ability otherwise. Ideally you will also have benefited from further career development training to enhance your sales skills. As is usual you will be working to achieve defined sales targets and capable of developing a personal plan in order to achieve your objectives through managing and further developing an existing portfolio of accounts whilst constantly striving to identify new avenues of business. Excellent attributes such as good organisational and communication skills, along with the ability to be an effective team player whilst enjoying a level of autonomy are essential, as are capability with Microsoft packages. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Annual bonus scheme Healthcare/Wellbeing benefits including Aviva Digital GP Enhanced company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers Opportunity to purchase additional annual leave Subsidised staff canteen Free parking 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave If you re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.
Jun 21, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Annual bonus scheme Healthcare/Wellbeing benefits including Aviva Digital GP Enhanced company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers Opportunity to purchase additional annual leave Subsidised staff canteen Free parking 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave If you re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.
Are you an experienced field based Account Manager looking for a new challenge? Maybe you've got strong experience in Internal Sales and want the chance for that next step? Would you like to work for a long established and highly successful, market leading company where people genuinely matter? If so, this role could be just for you. As well as great benefits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 35,000 and benefits including a fully expensed company car, free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as National Account Manager? Based from the office in Leigh, you will be looking after a range of existing customers across the country, maintaining and developing their accounts. Duties will include: Developing and monitoring sales within the accounts across the territory to demonstrate and promote the company's full product range Regularly meeting with customers to ensure product offering and build strong relationships Analysing sales data and account progression including daily/weekly/monthly reports, in order to monitor sales Organising travel to ensure achieving the right number of sales meetings, arranging travel and accommodation as required Completing and reviewing Visit Reports and ensuring all customer follow-up from visits are prioritised Attending appropriate industry events including catalogue launches, exhibitions, roadshows, and customer end-user shows Developing product knowledge of the full company range and service offering Assessing trends and competitor product offering and feeding information back into the business Liaising with customers regarding any issues and supporting with aftersales, working closely with the internal sales team as required We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar field based Account Manager or Field Sales role Someone who has a background in office based B2B Account Manager or similar and is looking for the next step may also be a consideration Comfortable using Word, Excel and Outlook A strong relationship builder with superb communication skills Highly organised with a flexible attitude and the ability to plan and prioritise Commercially minded with excellent negotiation skills Stable career history A full current driving licence What will you get in return for your work as National Account Manager? A salary of 35,000 Fully expensed company car 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! Annual bonus based on company performance Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like a National Account Manager you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jun 21, 2026
Full time
Are you an experienced field based Account Manager looking for a new challenge? Maybe you've got strong experience in Internal Sales and want the chance for that next step? Would you like to work for a long established and highly successful, market leading company where people genuinely matter? If so, this role could be just for you. As well as great benefits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 35,000 and benefits including a fully expensed company car, free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as National Account Manager? Based from the office in Leigh, you will be looking after a range of existing customers across the country, maintaining and developing their accounts. Duties will include: Developing and monitoring sales within the accounts across the territory to demonstrate and promote the company's full product range Regularly meeting with customers to ensure product offering and build strong relationships Analysing sales data and account progression including daily/weekly/monthly reports, in order to monitor sales Organising travel to ensure achieving the right number of sales meetings, arranging travel and accommodation as required Completing and reviewing Visit Reports and ensuring all customer follow-up from visits are prioritised Attending appropriate industry events including catalogue launches, exhibitions, roadshows, and customer end-user shows Developing product knowledge of the full company range and service offering Assessing trends and competitor product offering and feeding information back into the business Liaising with customers regarding any issues and supporting with aftersales, working closely with the internal sales team as required We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar field based Account Manager or Field Sales role Someone who has a background in office based B2B Account Manager or similar and is looking for the next step may also be a consideration Comfortable using Word, Excel and Outlook A strong relationship builder with superb communication skills Highly organised with a flexible attitude and the ability to plan and prioritise Commercially minded with excellent negotiation skills Stable career history A full current driving licence What will you get in return for your work as National Account Manager? A salary of 35,000 Fully expensed company car 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! Annual bonus based on company performance Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like a National Account Manager you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
The Opportunity We are working on an exclusive basis with a specialist high-technology electronics business to appoint a commercially driven Business Development Manager focused on power electronics and high-voltage markets. The company designs, manufactures, and distributes advanced power conversion and high-voltage solutions, serving customers across defence, aerospace, automotive, industrial and scientific sectors. The business is undergoing an exciting transformation moving from a reactive sales model to a proactive, growth-led commercial culture. A dedicated Technical Lead and applications engineering function now provides strong back-office support, freeing this role to focus squarely on winning new business and developing existing accounts. This is a genuine opportunity to make your mark in a business with ambitious growth targets, strong technical credibility, and the backing of a major FTSE-listed group while retaining the agility and culture of an entrepreneurial SME. The Role Reporting to the Sales Director, you will take ownership of a portfolio of existing accounts and drive proactive new business development across high-voltage and power electronics applications. You will manage the full sales cycle from initial engagement through design-in to order placement, with full accountability for revenue growth and order intake. Key responsibilities include: Proactively identify, target, and develop new customer relationships through structured business development activity. Own and grow a portfolio of existing accounts, identifying new applications, programmes, and opportunities. Manage the full sales cycle end-to-end: engagement, design-in, quotation, negotiation, and close. Build trusted relationships with customers, prospects, and principal suppliers to drive cross-sell and up-sell activity. Monitor industry trends, attend relevant trade shows, and maintain competitive market awareness. Manage pipeline and forecasting using CRM tools, producing accurate sales reports and proposals. Develop application-level knowledge in key product lines, working closely with the Technical Lead on complex requirements. Act as a positive role model, sharing knowledge and supporting less experienced team members. The Candidate You will be a commercially hungry, technically credible BDM with a background in electronics distribution or technical sales someone who is motivated primarily by new business, customer engagement, and revenue growth rather than deep technical specialisation. You will likely bring: Proven experience in electronics distribution sales, ideally within power electronics or high-voltage markets. Strong working knowledge of power electronics technologies: power semiconductors, capacitors, magnetics, sensing, and high-voltage components. Demonstrated track record of identifying, developing, and closing new business from early engagement through to design-in and production ramp. Experience selling into defence, aerospace, or other regulated, high-reliability markets is a strong advantage. Excellent communication and relationship-building skills; able to engage credibly at all levels, from engineers to procurement leads. High energy, self-motivated, and proactive someone who consistently drives toward targets and takes ownership of outcomes. Comfortable with CRM systems for pipeline management, forecasting, and customer activity tracking. Degree-qualified in a relevant technical or engineering discipline, or equivalent practical experience. Please note: candidates must be eligible for Security Check (SC) clearance. This typically requires at least five years of continuous UK residency and the right to work in the UK. The Package Highly competitive base salary. Bonus scheme 20% OTE, uncapped. Car allowance. Access to group Share Incentive Plan. Pension plan with 6.5% employer contribution. Group life insurance (4x salary). Private medical cover (individual). Employee Assistance Programme, wellbeing app and retail discount scheme. Cycle-to-work scheme. 25 days holiday plus bank holidays, with option to buy/sell.
Jun 21, 2026
Full time
The Opportunity We are working on an exclusive basis with a specialist high-technology electronics business to appoint a commercially driven Business Development Manager focused on power electronics and high-voltage markets. The company designs, manufactures, and distributes advanced power conversion and high-voltage solutions, serving customers across defence, aerospace, automotive, industrial and scientific sectors. The business is undergoing an exciting transformation moving from a reactive sales model to a proactive, growth-led commercial culture. A dedicated Technical Lead and applications engineering function now provides strong back-office support, freeing this role to focus squarely on winning new business and developing existing accounts. This is a genuine opportunity to make your mark in a business with ambitious growth targets, strong technical credibility, and the backing of a major FTSE-listed group while retaining the agility and culture of an entrepreneurial SME. The Role Reporting to the Sales Director, you will take ownership of a portfolio of existing accounts and drive proactive new business development across high-voltage and power electronics applications. You will manage the full sales cycle from initial engagement through design-in to order placement, with full accountability for revenue growth and order intake. Key responsibilities include: Proactively identify, target, and develop new customer relationships through structured business development activity. Own and grow a portfolio of existing accounts, identifying new applications, programmes, and opportunities. Manage the full sales cycle end-to-end: engagement, design-in, quotation, negotiation, and close. Build trusted relationships with customers, prospects, and principal suppliers to drive cross-sell and up-sell activity. Monitor industry trends, attend relevant trade shows, and maintain competitive market awareness. Manage pipeline and forecasting using CRM tools, producing accurate sales reports and proposals. Develop application-level knowledge in key product lines, working closely with the Technical Lead on complex requirements. Act as a positive role model, sharing knowledge and supporting less experienced team members. The Candidate You will be a commercially hungry, technically credible BDM with a background in electronics distribution or technical sales someone who is motivated primarily by new business, customer engagement, and revenue growth rather than deep technical specialisation. You will likely bring: Proven experience in electronics distribution sales, ideally within power electronics or high-voltage markets. Strong working knowledge of power electronics technologies: power semiconductors, capacitors, magnetics, sensing, and high-voltage components. Demonstrated track record of identifying, developing, and closing new business from early engagement through to design-in and production ramp. Experience selling into defence, aerospace, or other regulated, high-reliability markets is a strong advantage. Excellent communication and relationship-building skills; able to engage credibly at all levels, from engineers to procurement leads. High energy, self-motivated, and proactive someone who consistently drives toward targets and takes ownership of outcomes. Comfortable with CRM systems for pipeline management, forecasting, and customer activity tracking. Degree-qualified in a relevant technical or engineering discipline, or equivalent practical experience. Please note: candidates must be eligible for Security Check (SC) clearance. This typically requires at least five years of continuous UK residency and the right to work in the UK. The Package Highly competitive base salary. Bonus scheme 20% OTE, uncapped. Car allowance. Access to group Share Incentive Plan. Pension plan with 6.5% employer contribution. Group life insurance (4x salary). Private medical cover (individual). Employee Assistance Programme, wellbeing app and retail discount scheme. Cycle-to-work scheme. 25 days holiday plus bank holidays, with option to buy/sell.
Thorn Baker s Facilities Management division is looking for a driven and ambitious individual to join our team. This is an exciting opportunity to start or develop your career in recruitment. Initially, you ll support the team by sourcing high-quality temporary and permanent cleaning staff across the UK. As you grow in the role, you ll progress into a full 360 Recruitment Consultant position, including B2B sales and client management responsibilities. What You ll Be Doing • Build and develop strong relationships with existing client accounts • Act as the main point of contact, ensuring excellent service delivery • Coordinate recruitment activity to meet workforce requirements • Work closely with consultants to fill vacancies efficiently • Monitor account performance and identify growth opportunities • Attend client meetings and site visits when required • Maintain accurate records and provide regular updates What We re Looking For • A proactive, results-driven mindset • Strong communication skills (phone and written) • Ability to thrive in a fast-paced, target-driven environment • Excellent organisation and multitasking skills • A team player with ambition to grow into a recruitment professional • Experience in recruitment, account management, or customer-facing roles is beneficial (e.g. retail, hospitality, customer service) What We Offer • Supportive, team-focused working environment from day one • Clear career progression opportunities (many leaders promoted internally) • Flexible working patterns • Ongoing training and development, including 1:1 coaching • Incentives such as holidays, hotel breaks, activity days, and vouchers • Health and well-being benefits • Regular social events, including summer and Christmas parties Why Join Us? If you re ambitious, motivated, and ready to build a successful career in recruitment within a supportive and high-performing team, we d love to hear from you.
Jun 21, 2026
Full time
Thorn Baker s Facilities Management division is looking for a driven and ambitious individual to join our team. This is an exciting opportunity to start or develop your career in recruitment. Initially, you ll support the team by sourcing high-quality temporary and permanent cleaning staff across the UK. As you grow in the role, you ll progress into a full 360 Recruitment Consultant position, including B2B sales and client management responsibilities. What You ll Be Doing • Build and develop strong relationships with existing client accounts • Act as the main point of contact, ensuring excellent service delivery • Coordinate recruitment activity to meet workforce requirements • Work closely with consultants to fill vacancies efficiently • Monitor account performance and identify growth opportunities • Attend client meetings and site visits when required • Maintain accurate records and provide regular updates What We re Looking For • A proactive, results-driven mindset • Strong communication skills (phone and written) • Ability to thrive in a fast-paced, target-driven environment • Excellent organisation and multitasking skills • A team player with ambition to grow into a recruitment professional • Experience in recruitment, account management, or customer-facing roles is beneficial (e.g. retail, hospitality, customer service) What We Offer • Supportive, team-focused working environment from day one • Clear career progression opportunities (many leaders promoted internally) • Flexible working patterns • Ongoing training and development, including 1:1 coaching • Incentives such as holidays, hotel breaks, activity days, and vouchers • Health and well-being benefits • Regular social events, including summer and Christmas parties Why Join Us? If you re ambitious, motivated, and ready to build a successful career in recruitment within a supportive and high-performing team, we d love to hear from you.
Contracts Manager Location: Denham Direct Impact. Global Scale. Life-Saving Mission . At Martin-Baker, we are the world leaders in ejection seats and crashworthy seating. We don t just build products; we build the last line of defence for pilots globally. We are seeking a Contracts Manager to join our Americas team to manage high-stakes customer accounts while leading and developing a dedicated team of two. The Role This is a dual-focus leadership role. You will be the primary commercial lead for our most strategic US Government projects, while simultaneously guiding a team of two who manage our South American accounts. Strategic Negotiation: Lead the negotiation of terms, conditions, and pricing for large-scale, high-value deals. US Government Excellence: Manage complex projects often governed by FAR and DFARS regulations. Risk Management: Regularly review debt and the Risk Information System (RIS) to ensure commercial stability. Direct Leadership: Manage a team of two, conducting regular one-to-ones, appraisals, and professional development. Operational Oversight: Ensure balanced workload distribution across the team and act as the first point of escalation for customer issues. Regional Strategy: Support your team in navigating the unique commercial landscape of South America, including the use of Letters of Credit, bank guarantees, and commission structures. Travel Coordination: Oversee and coordinate international travel for your team (to the US and South America) to meet business needs, which can range from twice a year to six times per year depending on project demands. About You We need a commercial expert who understands that international business is as much about regional nuance as it is about the "black and white" of a contract. Essential Experience: Commercial Contracting: Strong background in end-to-end contract management. People Management: Prior experience managing or leading a team is preferred. Regional Knowledge: Experience with South American or Far Eastern markets is a significant plus. Financial Tools: Familiarity with Letters of Credit, bank guarantees, and agency agreements. Technical Knowledge (Nice to Have): Experience with FAR and DFARS (US Government contracting). Understanding of regional differences in international trade and compliance. Benefits 9% non-contributory pension (18+) Midday finish on Fridays 4x salary Life Assurance (18+) Personalised training & development plan Healthcare Cash Plan 25 days holiday + bank holidays Option to purchase additional annual leave Cycle to Work & nursery benefits Discounts via the Martin-Baker+ platform Your Interview Journey Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview (Microsoft Teams) a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker s operations and the specifics of the role. Final Stage Interview (Face to Face) Why Join Us? At Martin-Baker, your work directly contributes to saving lives. You ll join a collaborative, innovative team with real opportunities to grow and make an impact. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK Hit Apply Now
Jun 21, 2026
Full time
Contracts Manager Location: Denham Direct Impact. Global Scale. Life-Saving Mission . At Martin-Baker, we are the world leaders in ejection seats and crashworthy seating. We don t just build products; we build the last line of defence for pilots globally. We are seeking a Contracts Manager to join our Americas team to manage high-stakes customer accounts while leading and developing a dedicated team of two. The Role This is a dual-focus leadership role. You will be the primary commercial lead for our most strategic US Government projects, while simultaneously guiding a team of two who manage our South American accounts. Strategic Negotiation: Lead the negotiation of terms, conditions, and pricing for large-scale, high-value deals. US Government Excellence: Manage complex projects often governed by FAR and DFARS regulations. Risk Management: Regularly review debt and the Risk Information System (RIS) to ensure commercial stability. Direct Leadership: Manage a team of two, conducting regular one-to-ones, appraisals, and professional development. Operational Oversight: Ensure balanced workload distribution across the team and act as the first point of escalation for customer issues. Regional Strategy: Support your team in navigating the unique commercial landscape of South America, including the use of Letters of Credit, bank guarantees, and commission structures. Travel Coordination: Oversee and coordinate international travel for your team (to the US and South America) to meet business needs, which can range from twice a year to six times per year depending on project demands. About You We need a commercial expert who understands that international business is as much about regional nuance as it is about the "black and white" of a contract. Essential Experience: Commercial Contracting: Strong background in end-to-end contract management. People Management: Prior experience managing or leading a team is preferred. Regional Knowledge: Experience with South American or Far Eastern markets is a significant plus. Financial Tools: Familiarity with Letters of Credit, bank guarantees, and agency agreements. Technical Knowledge (Nice to Have): Experience with FAR and DFARS (US Government contracting). Understanding of regional differences in international trade and compliance. Benefits 9% non-contributory pension (18+) Midday finish on Fridays 4x salary Life Assurance (18+) Personalised training & development plan Healthcare Cash Plan 25 days holiday + bank holidays Option to purchase additional annual leave Cycle to Work & nursery benefits Discounts via the Martin-Baker+ platform Your Interview Journey Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview (Microsoft Teams) a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker s operations and the specifics of the role. Final Stage Interview (Face to Face) Why Join Us? At Martin-Baker, your work directly contributes to saving lives. You ll join a collaborative, innovative team with real opportunities to grow and make an impact. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK Hit Apply Now
Insite Public Practice Recruitment Limited
Manchester, Lancashire
Assistant Client Manager Manchester £45,000 - £55,000 + Hybrid Working + Clear Progression If you're a qualified Senior Accountant ready to step into management, or an established Assistant Manager looking for a firm where people genuinely come first, this could be the opportunity you've been waiting for. We're working with a rapidly growing accountancy and advisory practice that has built an outstanding reputation for combining technical excellence with a highly supportive culture. Following continued growth, they are looking to appoint an Assistant Client Manager to join their expanding Business Services team in Manchester. This is far more than a compliance-focused role. You'll become a trusted adviser to a diverse portfolio of owner-managed businesses, working closely with ambitious entrepreneurs and established companies while developing your own leadership skills and progressing your career. The Opportunity As an Assistant Client Manager, you'll play a key role in managing client relationships, reviewing accounts work, mentoring junior team members and supporting senior leadership with the delivery of exceptional client service. You'll have genuine autonomy, direct client exposure and the opportunity to influence the growth of both your clients and the wider business. The successful Assistant Client Manager will inherit a varied portfolio and work with businesses across multiple sectors, giving you exposure to a broad range of commercial challenges and opportunities. What You'll Be Doing Managing your own portfolio of clients and acting as their primary point of contact Building long-term relationships and becoming a trusted adviser to business owners Reviewing statutory accounts, management accounts and associated compliance work Supporting clients with commercial and financial queries throughout the year Working closely with Directors and Senior Managers to deliver an outstanding client experience Managing workflow across your portfolio to ensure deadlines and service levels are achieved Identifying opportunities to provide additional services and add value to clients Supervising, coaching and developing junior members of the team Reviewing work prepared by junior staff and providing constructive feedback Supporting wider business development and networking initiatives Collaborating with colleagues across tax, audit and advisory teams to deliver joined-up solutions About You We're keen to speak with ambitious practice professionals who enjoy working closely with clients and are looking to progress into a broader leadership role. You'll ideally have: ACA or ACCA qualification Previous experience as a Senior Accountant, Client Manager or Assistant Manager within accountancy practice Experience managing a portfolio of owner-managed business clients Strong accounts preparation and client relationship skills A commercial mindset and genuine interest in helping clients succeed Excellent communication and interpersonal abilities Strong organisational skills and the ability to manage multiple priorities Experience reviewing the work of junior team members Confidence working directly with business owners and decision-makers Experience using CCH software would be advantageous, although this is not essential. What's On Offer? Salary between £45,000 and £55,000 depending on experience Flexible hybrid working arrangements Clear progression pathway towards Client Manager and Senior Management positions Generous annual leave allowance plus your birthday off Additional volunteering day each year Enhanced pension scheme Tailored learning and development programmes Ongoing professional development support Health and wellbeing initiatives Mental health support services Regular social, wellbeing and community events Modern and collaborative working environment Why Consider This Opportunity? This firm has experienced significant growth in recent years while maintaining a people-first culture that places genuine emphasis on employee wellbeing, development and career progression. They have created an environment where individuals are trusted, supported and encouraged to develop their careers at their own pace. The leadership team remains highly accessible, and there is a strong emphasis on collaboration rather than hierarchy. For an ambitious Assistant Client Manager seeking a role that offers responsibility, progression and meaningful client relationships, this represents an outstanding opportunity. To apply or discuss the position confidentially, please submit your CV today.
Jun 21, 2026
Full time
Assistant Client Manager Manchester £45,000 - £55,000 + Hybrid Working + Clear Progression If you're a qualified Senior Accountant ready to step into management, or an established Assistant Manager looking for a firm where people genuinely come first, this could be the opportunity you've been waiting for. We're working with a rapidly growing accountancy and advisory practice that has built an outstanding reputation for combining technical excellence with a highly supportive culture. Following continued growth, they are looking to appoint an Assistant Client Manager to join their expanding Business Services team in Manchester. This is far more than a compliance-focused role. You'll become a trusted adviser to a diverse portfolio of owner-managed businesses, working closely with ambitious entrepreneurs and established companies while developing your own leadership skills and progressing your career. The Opportunity As an Assistant Client Manager, you'll play a key role in managing client relationships, reviewing accounts work, mentoring junior team members and supporting senior leadership with the delivery of exceptional client service. You'll have genuine autonomy, direct client exposure and the opportunity to influence the growth of both your clients and the wider business. The successful Assistant Client Manager will inherit a varied portfolio and work with businesses across multiple sectors, giving you exposure to a broad range of commercial challenges and opportunities. What You'll Be Doing Managing your own portfolio of clients and acting as their primary point of contact Building long-term relationships and becoming a trusted adviser to business owners Reviewing statutory accounts, management accounts and associated compliance work Supporting clients with commercial and financial queries throughout the year Working closely with Directors and Senior Managers to deliver an outstanding client experience Managing workflow across your portfolio to ensure deadlines and service levels are achieved Identifying opportunities to provide additional services and add value to clients Supervising, coaching and developing junior members of the team Reviewing work prepared by junior staff and providing constructive feedback Supporting wider business development and networking initiatives Collaborating with colleagues across tax, audit and advisory teams to deliver joined-up solutions About You We're keen to speak with ambitious practice professionals who enjoy working closely with clients and are looking to progress into a broader leadership role. You'll ideally have: ACA or ACCA qualification Previous experience as a Senior Accountant, Client Manager or Assistant Manager within accountancy practice Experience managing a portfolio of owner-managed business clients Strong accounts preparation and client relationship skills A commercial mindset and genuine interest in helping clients succeed Excellent communication and interpersonal abilities Strong organisational skills and the ability to manage multiple priorities Experience reviewing the work of junior team members Confidence working directly with business owners and decision-makers Experience using CCH software would be advantageous, although this is not essential. What's On Offer? Salary between £45,000 and £55,000 depending on experience Flexible hybrid working arrangements Clear progression pathway towards Client Manager and Senior Management positions Generous annual leave allowance plus your birthday off Additional volunteering day each year Enhanced pension scheme Tailored learning and development programmes Ongoing professional development support Health and wellbeing initiatives Mental health support services Regular social, wellbeing and community events Modern and collaborative working environment Why Consider This Opportunity? This firm has experienced significant growth in recent years while maintaining a people-first culture that places genuine emphasis on employee wellbeing, development and career progression. They have created an environment where individuals are trusted, supported and encouraged to develop their careers at their own pace. The leadership team remains highly accessible, and there is a strong emphasis on collaboration rather than hierarchy. For an ambitious Assistant Client Manager seeking a role that offers responsibility, progression and meaningful client relationships, this represents an outstanding opportunity. To apply or discuss the position confidentially, please submit your CV today.
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Jun 21, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Office Manager Location: Wednesbury, West Midlands Job Type: Permanent, Full Time Salary: £35,000 - £45,000 The Opportunity We are recruiting an experienced Office Manager to join a successful and growing manufacturing business in the West Midlands. This is a highly visible role within the organisation, offering the opportunity to take ownership of office operations, customer service activities and sales order processing, whilst working closely with the General Manager and wider leadership team. The successful candidate will be responsible for ensuring the smooth day-to-day running of the office, leading and developing a growing team, supporting operational projects and driving high standards across the business. This is not a traditional Office Manager position. We are looking for someone who can lead from the front, challenge where necessary, improve processes and play a key role in supporting the continued growth of the business. Key Responsibilities Oversee the day-to-day operation of the office environment Manage customer service and sales order processing activities Lead, coach and develop a growing office and customer service team Ensure high levels of customer service are maintained at all times Act as the main point of contact for office-related and customer service enquiries Support the General Manager and senior leadership team with operational and administrative activities Coordinate office suppliers, facilities, equipment and service providers Support and lead projects focused on operational efficiency, sustainability and continuous improvement Assist with onboarding activities and local people-related processes Liaise with internal departments to ensure effective communication and service delivery Monitor building maintenance, utilities and site security requirements Support Health & Safety compliance and coordinate relevant training activities Identify opportunities to improve processes, systems and ways of working About You We're looking for more than an administrator. You will be a confident, resilient and highly organised individual who enjoys taking ownership and making things happen. You will be comfortable working in a fast-paced environment, managing competing priorities and building strong relationships across all areas of the business. You will have: Previous experience within an Office Manager, Administration Manager, Operations Support Manager or similar leadership role Experience managing, motivating and developing team members Strong customer service and order processing experience Excellent organisational and multitasking skills Strong communication and stakeholder management abilities A proactive, hands-on approach with the confidence to challenge and drive accountability when required Good working knowledge of Microsoft Office applications A solutions-focused mindset with strong problem-solving skills Experience within a manufacturing, packaging, logistics or operational environment would be advantageous Why Apply? This is an excellent opportunity to join a growing business where you can genuinely make an impact. The role offers significant exposure across the organisation and would suit someone who enjoys taking ownership, leading teams and helping drive operational excellence. You'll be joining a business that values initiative, teamwork and continuous improvement, with the opportunity to influence both people and processes as the company continues to grow. If you're an experienced office or customer service leader looking for your next challenge, we'd love to hear from you. Apply now with your CV for immediate consideration.
Jun 21, 2026
Full time
Office Manager Location: Wednesbury, West Midlands Job Type: Permanent, Full Time Salary: £35,000 - £45,000 The Opportunity We are recruiting an experienced Office Manager to join a successful and growing manufacturing business in the West Midlands. This is a highly visible role within the organisation, offering the opportunity to take ownership of office operations, customer service activities and sales order processing, whilst working closely with the General Manager and wider leadership team. The successful candidate will be responsible for ensuring the smooth day-to-day running of the office, leading and developing a growing team, supporting operational projects and driving high standards across the business. This is not a traditional Office Manager position. We are looking for someone who can lead from the front, challenge where necessary, improve processes and play a key role in supporting the continued growth of the business. Key Responsibilities Oversee the day-to-day operation of the office environment Manage customer service and sales order processing activities Lead, coach and develop a growing office and customer service team Ensure high levels of customer service are maintained at all times Act as the main point of contact for office-related and customer service enquiries Support the General Manager and senior leadership team with operational and administrative activities Coordinate office suppliers, facilities, equipment and service providers Support and lead projects focused on operational efficiency, sustainability and continuous improvement Assist with onboarding activities and local people-related processes Liaise with internal departments to ensure effective communication and service delivery Monitor building maintenance, utilities and site security requirements Support Health & Safety compliance and coordinate relevant training activities Identify opportunities to improve processes, systems and ways of working About You We're looking for more than an administrator. You will be a confident, resilient and highly organised individual who enjoys taking ownership and making things happen. You will be comfortable working in a fast-paced environment, managing competing priorities and building strong relationships across all areas of the business. You will have: Previous experience within an Office Manager, Administration Manager, Operations Support Manager or similar leadership role Experience managing, motivating and developing team members Strong customer service and order processing experience Excellent organisational and multitasking skills Strong communication and stakeholder management abilities A proactive, hands-on approach with the confidence to challenge and drive accountability when required Good working knowledge of Microsoft Office applications A solutions-focused mindset with strong problem-solving skills Experience within a manufacturing, packaging, logistics or operational environment would be advantageous Why Apply? This is an excellent opportunity to join a growing business where you can genuinely make an impact. The role offers significant exposure across the organisation and would suit someone who enjoys taking ownership, leading teams and helping drive operational excellence. You'll be joining a business that values initiative, teamwork and continuous improvement, with the opportunity to influence both people and processes as the company continues to grow. If you're an experienced office or customer service leader looking for your next challenge, we'd love to hear from you. Apply now with your CV for immediate consideration.
Customer Delivery Executive If you care about social value - and you want a role where that care drives everything you do - read on. £33,000 £35,000 Permanent Hybrid (2 3 days in office) Walworth Town Hall in Elephant & Castle, London 25 days holiday + bank holidays + your birthday off Private medical insurance 6 paid volunteering days Annual learning budget Pension matched to 5% ABOUT THE COMPANY Social Value Portal is the UK's market leader in social value measurement and reporting. Founded in 2014, the business helps organisations across the public, private, and voluntary sectors measure and maximise the social impact they create - using the gold-standard TOM System framework. To date, the platform has helped unlock over £56bn of social value. The business is scaling globally, and they're building the team to match. THE ROLE As a Customer Delivery Executive, you'll be the day-to-day point of contact for public sector members using the Social Value Portal platform. Reporting to the Customer Delivery Manager, your job is to help members embed social value into their procurement processes making sure they can measure, report, and communicate the impact they're delivering. Success in this role means members who are confident, well-supported, and getting real value from the platform. WHAT YOU'LL BE DOING You'll: Train members and suppliers on the TOM System and Social Value Portal platform Support members to embed social value into their procurement and reporting processes Build and maintain strong relationships across a portfolio of public sector accounts Monitor usage and delivery metrics - flagging issues and driving improvement Extract and analyse platform data to produce social value reports for members Manage customer cases efficiently, keeping accurate records in the CRM Represent the voice of the customer internally, sharing feedback to improve the product WHAT YOU'LL BRING Essential: Proven experience in a customer-facing role, ideally within the public sector or social value space Working knowledge of social value principles or procurement frameworks Strong communication skills - written and verbal - with the ability to translate complex ideas clearly Experience working with a CRM system Useful, not essential: Familiarity with the TOM System framework Experience with Salesforce Background in public sector procurement or contract management BENEFITS & CULTURE Financial: £33,000 £35,000 base salary (depending on experience), ethically invested pension matched to 5%, life assurance at 4x salary, enhanced parental leave. Flexibility: Hybrid working - 2 to 3 days in the Walworth Town Hall in Elephant & Castle. Development: Annual learning budget, plus access to the Social Value Academy. Six paid volunteering days per year. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme (including face-to-face counselling), cycle to work scheme. Leave: 25 days holiday plus UK bank holidays, your birthday off, and annual increases after 3 years' service. WORKING ARRANGEMENTS Location: Walworth Town Hall in Elephant & Castle, London Contract: Permanent Full-time Working pattern: Hybrid - 2 to 3 days in the office per week INTERESTED? Apply below, or if you'd like to know more before sending a CV, feel free to get in touch and we'll be happy to chat through the role.
Jun 21, 2026
Full time
Customer Delivery Executive If you care about social value - and you want a role where that care drives everything you do - read on. £33,000 £35,000 Permanent Hybrid (2 3 days in office) Walworth Town Hall in Elephant & Castle, London 25 days holiday + bank holidays + your birthday off Private medical insurance 6 paid volunteering days Annual learning budget Pension matched to 5% ABOUT THE COMPANY Social Value Portal is the UK's market leader in social value measurement and reporting. Founded in 2014, the business helps organisations across the public, private, and voluntary sectors measure and maximise the social impact they create - using the gold-standard TOM System framework. To date, the platform has helped unlock over £56bn of social value. The business is scaling globally, and they're building the team to match. THE ROLE As a Customer Delivery Executive, you'll be the day-to-day point of contact for public sector members using the Social Value Portal platform. Reporting to the Customer Delivery Manager, your job is to help members embed social value into their procurement processes making sure they can measure, report, and communicate the impact they're delivering. Success in this role means members who are confident, well-supported, and getting real value from the platform. WHAT YOU'LL BE DOING You'll: Train members and suppliers on the TOM System and Social Value Portal platform Support members to embed social value into their procurement and reporting processes Build and maintain strong relationships across a portfolio of public sector accounts Monitor usage and delivery metrics - flagging issues and driving improvement Extract and analyse platform data to produce social value reports for members Manage customer cases efficiently, keeping accurate records in the CRM Represent the voice of the customer internally, sharing feedback to improve the product WHAT YOU'LL BRING Essential: Proven experience in a customer-facing role, ideally within the public sector or social value space Working knowledge of social value principles or procurement frameworks Strong communication skills - written and verbal - with the ability to translate complex ideas clearly Experience working with a CRM system Useful, not essential: Familiarity with the TOM System framework Experience with Salesforce Background in public sector procurement or contract management BENEFITS & CULTURE Financial: £33,000 £35,000 base salary (depending on experience), ethically invested pension matched to 5%, life assurance at 4x salary, enhanced parental leave. Flexibility: Hybrid working - 2 to 3 days in the Walworth Town Hall in Elephant & Castle. Development: Annual learning budget, plus access to the Social Value Academy. Six paid volunteering days per year. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme (including face-to-face counselling), cycle to work scheme. Leave: 25 days holiday plus UK bank holidays, your birthday off, and annual increases after 3 years' service. WORKING ARRANGEMENTS Location: Walworth Town Hall in Elephant & Castle, London Contract: Permanent Full-time Working pattern: Hybrid - 2 to 3 days in the office per week INTERESTED? Apply below, or if you'd like to know more before sending a CV, feel free to get in touch and we'll be happy to chat through the role.
A growing business in Northwich is looking to strengthen its finance function with the addition of a capable Finance Assistant. Working closely with the Finance Manager, you'll be trusted with key processes that keep the finance operation running accurately and efficiently. It's a fast-paced environment where attention to detail and the ability to connect the dots across multiple entities really matters. The Role You'll play an integral part in the day-to-day finance operations while supporting the monthly close process. Responsibilities will include: Supporting preparation of monthly management accounts, including journals, accrals, prepayments, and analysis Managing intercompany recharges and reconciling balances across group entities Completing balance sheet reconciliations and maintaining accurate financial records Producing sales and performance reports to support decision-making Overseeing purchase ledger activities, from invoice processing through to payment runs Managing credit control, maintaining strong customer relationships while reducing aged debt Posting and reconciling daily bank transactions, ensuring accurate and up-to-date cash visibility About You You'll already have a solid grounding in finance and be looking for a role where you can build on that experience: Around 2+ years' experience in a finance or accounts-based role AAT qualified or actively studying (Level 3 or above preferred) Exposure to month-end processes and working deadlines Experience within a multi-entity or group structure would be advantageous Confident with accounting systems (Xero, Sage, QuickBooks, SAP etc.) Strong Excel skills (lookups, pivot tables, data manipulation) Naturally organised, detail-focused, and comfortable working autonomously Based in Northwich Annual Salary 32,000 Full-time, Office-based Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 21, 2026
Full time
A growing business in Northwich is looking to strengthen its finance function with the addition of a capable Finance Assistant. Working closely with the Finance Manager, you'll be trusted with key processes that keep the finance operation running accurately and efficiently. It's a fast-paced environment where attention to detail and the ability to connect the dots across multiple entities really matters. The Role You'll play an integral part in the day-to-day finance operations while supporting the monthly close process. Responsibilities will include: Supporting preparation of monthly management accounts, including journals, accrals, prepayments, and analysis Managing intercompany recharges and reconciling balances across group entities Completing balance sheet reconciliations and maintaining accurate financial records Producing sales and performance reports to support decision-making Overseeing purchase ledger activities, from invoice processing through to payment runs Managing credit control, maintaining strong customer relationships while reducing aged debt Posting and reconciling daily bank transactions, ensuring accurate and up-to-date cash visibility About You You'll already have a solid grounding in finance and be looking for a role where you can build on that experience: Around 2+ years' experience in a finance or accounts-based role AAT qualified or actively studying (Level 3 or above preferred) Exposure to month-end processes and working deadlines Experience within a multi-entity or group structure would be advantageous Confident with accounting systems (Xero, Sage, QuickBooks, SAP etc.) Strong Excel skills (lookups, pivot tables, data manipulation) Naturally organised, detail-focused, and comfortable working autonomously Based in Northwich Annual Salary 32,000 Full-time, Office-based Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Jun 21, 2026
Full time
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Sales Ledger Operations Controller - Monday to Friday, 8am-5pm ALDERSHOT (driver required, due to remote location) Full-time, permanent office based Sales Ledger Operations Controller required for successful niche manufacturing business with an office and a factory in Aldershot, Hampshire - to start on an IMMEDIATE / Temp to Perm basis! Role Overview: The Sales Ledger Operations Controller manages day-to-day sales ledger activities, supply chain logistics, and group office administration within the Operations department (covering Group Activities including BCC, SBS-R, & FCL). This office based role ensures maximum productivity at minimum cost. The ideal candidate possesses a stock management / logistics background, excellent organisational skills under pressure, and an exceptional eye for detail. Key Responsibilities 1. Sales Ledger & Financial Administration Order Processing : Execute sales order entries, processing, invoicing, and profitability assessments. Credit Control : Manage credit control, cash allocation, cash sale invoicing, and credit card payments. Cost & Discrepancies : Control debit notes and handle internal stock processing and invoice costing. Account Support : Resolve existing customer queries regarding payments, copy documents, and proof of deliveries. 2. Logistics & Purchasing Management Transport Coordination : Book, negotiate, and process transport orders while organising collections. Despatch Tracking : Maintain the Sales Order calendar, track daily order despatches, and secure proof of deliveries. Procurement : Process daily price enquiries, issue purchase orders, and administer goods inwards receipts. Compliance : Process daily material certification requirements for compliance and quality control. 3. General Office & Management Support Management Assistance : Liaison daily with the Operations Manager to align priorities and support the management team. Office Operations : Manage daily computer system backups, outgoing post franking, and stationary/tuck shop stock. Facility Support : Coordinate morning coffee provisions and provide administrative support for meeting and training rooms. Marketing : Assist with the company's direct marketing campaigns and promotional activities. Filing: Day to day filling and archiving. Candidate Requirements Experience : Proven track record in stock management, administration, and logistics. Background : Experience within an engineering or technical services environment is highly desirable. Skills : Strong negotiation skills, high financial accuracy, and proficiency in IT system backups. Attributes : Highly organised, focused under pressure, and possesses a keen eye for detail. Team player, friendly and happy to muck in with all office duties and be part of a small, tight knit team! Please note that there is an office dog - so being dog friendly is a must
Jun 21, 2026
Full time
Sales Ledger Operations Controller - Monday to Friday, 8am-5pm ALDERSHOT (driver required, due to remote location) Full-time, permanent office based Sales Ledger Operations Controller required for successful niche manufacturing business with an office and a factory in Aldershot, Hampshire - to start on an IMMEDIATE / Temp to Perm basis! Role Overview: The Sales Ledger Operations Controller manages day-to-day sales ledger activities, supply chain logistics, and group office administration within the Operations department (covering Group Activities including BCC, SBS-R, & FCL). This office based role ensures maximum productivity at minimum cost. The ideal candidate possesses a stock management / logistics background, excellent organisational skills under pressure, and an exceptional eye for detail. Key Responsibilities 1. Sales Ledger & Financial Administration Order Processing : Execute sales order entries, processing, invoicing, and profitability assessments. Credit Control : Manage credit control, cash allocation, cash sale invoicing, and credit card payments. Cost & Discrepancies : Control debit notes and handle internal stock processing and invoice costing. Account Support : Resolve existing customer queries regarding payments, copy documents, and proof of deliveries. 2. Logistics & Purchasing Management Transport Coordination : Book, negotiate, and process transport orders while organising collections. Despatch Tracking : Maintain the Sales Order calendar, track daily order despatches, and secure proof of deliveries. Procurement : Process daily price enquiries, issue purchase orders, and administer goods inwards receipts. Compliance : Process daily material certification requirements for compliance and quality control. 3. General Office & Management Support Management Assistance : Liaison daily with the Operations Manager to align priorities and support the management team. Office Operations : Manage daily computer system backups, outgoing post franking, and stationary/tuck shop stock. Facility Support : Coordinate morning coffee provisions and provide administrative support for meeting and training rooms. Marketing : Assist with the company's direct marketing campaigns and promotional activities. Filing: Day to day filling and archiving. Candidate Requirements Experience : Proven track record in stock management, administration, and logistics. Background : Experience within an engineering or technical services environment is highly desirable. Skills : Strong negotiation skills, high financial accuracy, and proficiency in IT system backups. Attributes : Highly organised, focused under pressure, and possesses a keen eye for detail. Team player, friendly and happy to muck in with all office duties and be part of a small, tight knit team! Please note that there is an office dog - so being dog friendly is a must
Clearwater People Solutions
East Grinstead, Sussex
Our client is currently looking for a Workshop Foreman to join their growing team. The Workshop Foreman will be responsible for leading and managing the Engineering department at the South East Depot, comprising Engineers, Electrical Engineers, Workshop Engineers, and Labourers. Key Responsibilities for the Workshop Foreman Ensure all equipment adheres to relevant safety and compliant standards and company policies Enforce compliance with health and safety standards, ensuring all staff adhere to safety protocols and company policies, and promoting a culture of proactive risk management and safe working practices. Maintain a clean, organised, and efficient work environment in accordance with company standards and regulatory requirements. Lead and oversee the activities of Depot-based Engineers, Workshop Engineers, Electrical Engineers, and Labourers. Provide ongoing supervision, guidance, and support to ensure optimal team performance. Ensure team objectives align with overall company goals and operational priorities. Conduct regular performance evaluations, identifying development opportunities and delivering targeted training to enhance technical and professional skills. Promote a positive work environment focused on safety, collaboration, accountability, and continuous improvement. Attend customer site surveys , customer site installations and breakdowns as required / directed by the South East Depot Manager Provide out of hours call out support (as part of the depot's call out rota system) Ensure all equipment are maintained in accordance with manufacturer specifications and company standards, coordinating diagnostics, servicing, and corrective repairs to ensure operational readiness and hire availability. Monitor the availability of products, cables, and associated assets to ensure optimal stock levels are maintained at the depot. Key Skills and Experience for the Worksop Foreman Proven experience in a similar role within the equipment hire industry Engineering background Excellent organisational and multi-tasking skills Experience in leading a team of engineers Strong understanding of compliance, safety and regulatory standards in an engineering background Full UK driving Licence Please apply as directed!
Jun 21, 2026
Full time
Our client is currently looking for a Workshop Foreman to join their growing team. The Workshop Foreman will be responsible for leading and managing the Engineering department at the South East Depot, comprising Engineers, Electrical Engineers, Workshop Engineers, and Labourers. Key Responsibilities for the Workshop Foreman Ensure all equipment adheres to relevant safety and compliant standards and company policies Enforce compliance with health and safety standards, ensuring all staff adhere to safety protocols and company policies, and promoting a culture of proactive risk management and safe working practices. Maintain a clean, organised, and efficient work environment in accordance with company standards and regulatory requirements. Lead and oversee the activities of Depot-based Engineers, Workshop Engineers, Electrical Engineers, and Labourers. Provide ongoing supervision, guidance, and support to ensure optimal team performance. Ensure team objectives align with overall company goals and operational priorities. Conduct regular performance evaluations, identifying development opportunities and delivering targeted training to enhance technical and professional skills. Promote a positive work environment focused on safety, collaboration, accountability, and continuous improvement. Attend customer site surveys , customer site installations and breakdowns as required / directed by the South East Depot Manager Provide out of hours call out support (as part of the depot's call out rota system) Ensure all equipment are maintained in accordance with manufacturer specifications and company standards, coordinating diagnostics, servicing, and corrective repairs to ensure operational readiness and hire availability. Monitor the availability of products, cables, and associated assets to ensure optimal stock levels are maintained at the depot. Key Skills and Experience for the Worksop Foreman Proven experience in a similar role within the equipment hire industry Engineering background Excellent organisational and multi-tasking skills Experience in leading a team of engineers Strong understanding of compliance, safety and regulatory standards in an engineering background Full UK driving Licence Please apply as directed!
Complaints & Customer Retention Manager Lift & Facilities Services West Midlands Up to £40,000 + Bonuses (OTE £50,000+) Full-time, Permanent Brand new role THE OPPORTUNITY We're working with a well-established and fast-growing group within the UK engineering and facilities services sector to recruit a brand-new role: Complaints & Customer Retention Manager. This is a commercially critical position, created to protect and grow the business's maintenance contract base as the group continues to scale. You'll be the go-to person for escalated complaints and at-risk accounts - with real ownership, real impact, and the chance to shape how this function operates from day one. WHAT YOU'LL BE DOING Managing escalated customer complaints end to end - logging, investigating, resolving, and following up Owning the termination process and proactively working to retain customers who are considering leaving Contacting at-risk customers, understanding their concerns, and negotiating the best possible outcome Arranging and leading meetings with customers to restore confidence and resolve disputes Collaborating with branch leads across the business to navigate complex complaints Working alongside the accounts team to address overdue invoices contributing to customer dissatisfaction Collecting and analysing data on complaint trends and termination reasons to inform leadership decisions Introducing key account management support where needed to protect high-value relationships WHAT WE'RE LOOKING FOR Essential: Proven experience in complaints, retention, or customer success - ideally B2B Confident communicator - able to manage difficult conversations and push back where needed Strong negotiation skills under pressure Process-driven with excellent attention to detail Able to spot trends and present data clearly Organised - comfortable managing a busy caseload Desirable : Background in lift, FM, or building services Experience in account management or key account support Familiarity with CRM or complaints management systems Experience working across a multi-site or group structure THE PACKAGE Basic salary up to £40,000 depending on experience Monthly performance-based bonuses - OTE £50,000+ Full-time, permanent position Based in the udllley, West Midlands If the salary is slightly below where you are currently or where you'd need to be, please still apply. This is a brand-new role and the priority is finding the right person - there is a slim opportunity for flexibility for an exceptional candidate.
Jun 21, 2026
Full time
Complaints & Customer Retention Manager Lift & Facilities Services West Midlands Up to £40,000 + Bonuses (OTE £50,000+) Full-time, Permanent Brand new role THE OPPORTUNITY We're working with a well-established and fast-growing group within the UK engineering and facilities services sector to recruit a brand-new role: Complaints & Customer Retention Manager. This is a commercially critical position, created to protect and grow the business's maintenance contract base as the group continues to scale. You'll be the go-to person for escalated complaints and at-risk accounts - with real ownership, real impact, and the chance to shape how this function operates from day one. WHAT YOU'LL BE DOING Managing escalated customer complaints end to end - logging, investigating, resolving, and following up Owning the termination process and proactively working to retain customers who are considering leaving Contacting at-risk customers, understanding their concerns, and negotiating the best possible outcome Arranging and leading meetings with customers to restore confidence and resolve disputes Collaborating with branch leads across the business to navigate complex complaints Working alongside the accounts team to address overdue invoices contributing to customer dissatisfaction Collecting and analysing data on complaint trends and termination reasons to inform leadership decisions Introducing key account management support where needed to protect high-value relationships WHAT WE'RE LOOKING FOR Essential: Proven experience in complaints, retention, or customer success - ideally B2B Confident communicator - able to manage difficult conversations and push back where needed Strong negotiation skills under pressure Process-driven with excellent attention to detail Able to spot trends and present data clearly Organised - comfortable managing a busy caseload Desirable : Background in lift, FM, or building services Experience in account management or key account support Familiarity with CRM or complaints management systems Experience working across a multi-site or group structure THE PACKAGE Basic salary up to £40,000 depending on experience Monthly performance-based bonuses - OTE £50,000+ Full-time, permanent position Based in the udllley, West Midlands If the salary is slightly below where you are currently or where you'd need to be, please still apply. This is a brand-new role and the priority is finding the right person - there is a slim opportunity for flexibility for an exceptional candidate.
