Client Account Manager

Client Account Manager

Norwich

Hybrid working

Full Time Permanent

Salary: 27,500 + OTE

Atkinson Moss are currently recruiting for a Client Account Manager to join a global organisation based in Norwich. This is an exciting opportunity for someone with a strong background in sales, account management, or customer success who enjoys building client relationships and working towards revenue targets.

In this role, you will manage a portfolio of supplier accounts, acting as the primary point of contact for your clients. You will be responsible for supporting account growth, securing renewals, increasing product engagement, and ensuring a high level of customer satisfaction.

Salary is 27,500, with uncapped quarterly bonus potential. Typical earnings are around 40,000, although there is the opportunity to earn more.

Working hours are Monday to Friday, 9;00am to 5:00pm.

Key Responsibilities:

• Managing a portfolio of client accounts and building strong, long-term relationships
• Acting as the main point of contact for account queries and day-to-day support
• Delivering revenue targets through renewals, account growth, and additional business opportunities
• Forecasting revenue and maintaining a healthy sales pipeline
• Developing account plans to identify opportunities for growth and increased engagement
• Working closely with internal teams to ensure smooth service delivery and resolve client issues
• Supporting clients with product submissions and ensuring coverage targets are achieved
• Monitoring customer satisfaction and implementing engagement plans where required

About You:

• Experience working in a target-driven sales, account management, or customer facing role
• Proven track record of achieving and exceeding revenue targets and KPIs
• Experience managing pipelines and identifying opportunities for business growth
• Excellent communication and relationship-building skills
• Highly organised with strong attention to detail and time management skills
• Comfortable working in a fast-paced environment and managing multiple priorities
• A collaborative team player with a proactive approach

What's on Offer:

• Hybrid and flexible working environment
• Private medical insurance
• Ongoing learning and development opportunities
• Excellent team culture and supportive working environment
• Employee Assistance Programme (EAP)
• Volunteer days and additional employee benefits

For more information, please contact Megan at Atkinson Moss.