Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jun 24, 2026
Full time
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 26th June 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Jun 24, 2026
Full time
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 26th June 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Legal Support Officer (Housing) Widnes (Hybrid Working with Travel) £38,660 per annum Permanent, Full Time 37 hours per week (Monday Friday) Here at Halton Housing, we are looking for a confident, knowledgeable housing professional to join us as an experienced and proactive Legal Support Officer. The successful candidate will work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. The role will require flexibility to meet the demands of the service, including attending court, supporting eviction processes, serving notices, and ensuring that all legal requirements and support are provided on a day-to-day basis. Due to the nature of the role, you will be required to attend court and travel where necessary to lead cases and take full ownership. What You ll Do: Attend evictions and support the lawful enforcement of tenancy possession orders Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You ll Need: Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts A strong housing background. The ability to present clear, well-reasoned arguments and confidently represent cases A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management Strong analytical skills, with the ability to interpret data, identify trends and make recommendations Experience producing clear and concise reports for senior stakeholders The ability to evaluate options, use sound judgement and take the most appropriate course of action A proactive, resilient approach with a focus on delivering successful outcomes A CIH Level 3 is required or working towards one. A full UK driving licence and access to a vehicle. What You ll Get: 30-day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Closing date: 14th June 2026 Interview date(s): Monday 22nd June (afternoon only) and Tuesday 23rd June (all day)
Jun 24, 2026
Full time
Legal Support Officer (Housing) Widnes (Hybrid Working with Travel) £38,660 per annum Permanent, Full Time 37 hours per week (Monday Friday) Here at Halton Housing, we are looking for a confident, knowledgeable housing professional to join us as an experienced and proactive Legal Support Officer. The successful candidate will work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. The role will require flexibility to meet the demands of the service, including attending court, supporting eviction processes, serving notices, and ensuring that all legal requirements and support are provided on a day-to-day basis. Due to the nature of the role, you will be required to attend court and travel where necessary to lead cases and take full ownership. What You ll Do: Attend evictions and support the lawful enforcement of tenancy possession orders Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You ll Need: Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts A strong housing background. The ability to present clear, well-reasoned arguments and confidently represent cases A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management Strong analytical skills, with the ability to interpret data, identify trends and make recommendations Experience producing clear and concise reports for senior stakeholders The ability to evaluate options, use sound judgement and take the most appropriate course of action A proactive, resilient approach with a focus on delivering successful outcomes A CIH Level 3 is required or working towards one. A full UK driving licence and access to a vehicle. What You ll Get: 30-day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Closing date: 14th June 2026 Interview date(s): Monday 22nd June (afternoon only) and Tuesday 23rd June (all day)
Technical Licensing Officer Selective Licensing Team We re recruiting a Technical Licensing Officer to join the Selective Licensing Team of the borough s Selective Licensing scheme that launched in January 2026. This Technical Licensing Officer role is open to candidates with a strong administrative background. The council is happy to train and develop administrators into the Technical Licensing Officer position, providing full support on licensing legislation, processes, and systems. As a Technical Licensing Officer , you ll play a key role in the day-to-day delivery of the Selective Licensing scheme, helping ensure landlords and managing agents meet their legal responsibilities and that residents live in safe, well-managed homes. Key Responsibilities Technical Licensing Officer As a Technical Licensing Officer, you will: Assess, process, and determine Selective Licensing applications (full training provided) Manage an active caseload, ensuring statutory and service deadlines are met Use digital systems and data tools to maintain accurate and accurate records and produce reports Communicate effectively with landlords, tenants, and partner agencies to promote compliance Support inspections, enforcement activity, and housing standards improvement work where required About You Technical Licensing Officer We re looking for a Technical Licensing Officer who has: Experience in an administrative, office-based, or case management role Confidence using IT systems, databases, and Microsoft Office Strong organisational skills and the ability to manage competing deadlines Excellent written and verbal communication skills A professional, resident-focused approach An interest in housing, regulation, or public sector work (desirable, not essential) Why Apply for the Technical Licensing Officer Role? Full training provided to develop you as a Technical Licensing Officer Opportunity to work on a new Selective Licensing scheme Clear progression into a technical housing and licensing career Supportive local authority team environment
Jun 24, 2026
Contractor
Technical Licensing Officer Selective Licensing Team We re recruiting a Technical Licensing Officer to join the Selective Licensing Team of the borough s Selective Licensing scheme that launched in January 2026. This Technical Licensing Officer role is open to candidates with a strong administrative background. The council is happy to train and develop administrators into the Technical Licensing Officer position, providing full support on licensing legislation, processes, and systems. As a Technical Licensing Officer , you ll play a key role in the day-to-day delivery of the Selective Licensing scheme, helping ensure landlords and managing agents meet their legal responsibilities and that residents live in safe, well-managed homes. Key Responsibilities Technical Licensing Officer As a Technical Licensing Officer, you will: Assess, process, and determine Selective Licensing applications (full training provided) Manage an active caseload, ensuring statutory and service deadlines are met Use digital systems and data tools to maintain accurate and accurate records and produce reports Communicate effectively with landlords, tenants, and partner agencies to promote compliance Support inspections, enforcement activity, and housing standards improvement work where required About You Technical Licensing Officer We re looking for a Technical Licensing Officer who has: Experience in an administrative, office-based, or case management role Confidence using IT systems, databases, and Microsoft Office Strong organisational skills and the ability to manage competing deadlines Excellent written and verbal communication skills A professional, resident-focused approach An interest in housing, regulation, or public sector work (desirable, not essential) Why Apply for the Technical Licensing Officer Role? Full training provided to develop you as a Technical Licensing Officer Opportunity to work on a new Selective Licensing scheme Clear progression into a technical housing and licensing career Supportive local authority team environment
Subsidy Officer Northampton Contract £23.34 per hour PAYE or £32 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Subsidy Officer Working pattern - Part Remote This is one of many roles we are recruiting for please visit our website colbernlimited co uk 1. To ensure that benefit claims are being assessed accurately and paid correctly and in line with legislation and guidance. 2. To assist in the completion of the Housing Benefit subsidy returns and claims including working with auditors 3. To ensure that the subsidy position improves and income to the Council is maximised. 4. To support the Training and Resilience team by identifying development needs of officers through Subsidy checking. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jun 24, 2026
Full time
Subsidy Officer Northampton Contract £23.34 per hour PAYE or £32 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Subsidy Officer Working pattern - Part Remote This is one of many roles we are recruiting for please visit our website colbernlimited co uk 1. To ensure that benefit claims are being assessed accurately and paid correctly and in line with legislation and guidance. 2. To assist in the completion of the Housing Benefit subsidy returns and claims including working with auditors 3. To ensure that the subsidy position improves and income to the Council is maximised. 4. To support the Training and Resilience team by identifying development needs of officers through Subsidy checking. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jun 24, 2026
Full time
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support. Key Responsibilities of a Housing Support Officer: Managing a caseload of residents within supported housing schemes. Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence. Conducting property inspections, health and safety checks, and estate visits. Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities. Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes. Supporting individuals with medium-level support needs, including those affected by: Mental health issues Drug and alcohol misuse Homelessness and housing instability Social exclusion and complex needs Identifying safeguarding concerns and making appropriate referrals where required. Working closely with support agencies, local authorities, healthcare professionals, and community organisations. Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure. Maintaining accurate records, support plans, risk assessments, and case notes. Essential Requirements: Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role. Proven experience within a social housing or supported housing setting. Strong understanding of tenancy management, tenancy sustainment, and housing support. Experience conducting property inspections and resident welfare visits. Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs. Knowledge of safeguarding procedures and relevant housing legislation. Excellent communication, interpersonal, and case management skills. Ability to work independently and manage a varied caseload What's on Offer: 28 hours per week Short term temporary cover open for extension Opportunity to work with a very reputable housing assocaiton Immediate start available If this Housing Support Officer role is of interest, please apply or contact (url removed)
Jun 24, 2026
Seasonal
We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support. Key Responsibilities of a Housing Support Officer: Managing a caseload of residents within supported housing schemes. Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence. Conducting property inspections, health and safety checks, and estate visits. Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities. Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes. Supporting individuals with medium-level support needs, including those affected by: Mental health issues Drug and alcohol misuse Homelessness and housing instability Social exclusion and complex needs Identifying safeguarding concerns and making appropriate referrals where required. Working closely with support agencies, local authorities, healthcare professionals, and community organisations. Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure. Maintaining accurate records, support plans, risk assessments, and case notes. Essential Requirements: Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role. Proven experience within a social housing or supported housing setting. Strong understanding of tenancy management, tenancy sustainment, and housing support. Experience conducting property inspections and resident welfare visits. Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs. Knowledge of safeguarding procedures and relevant housing legislation. Excellent communication, interpersonal, and case management skills. Ability to work independently and manage a varied caseload What's on Offer: 28 hours per week Short term temporary cover open for extension Opportunity to work with a very reputable housing assocaiton Immediate start available If this Housing Support Officer role is of interest, please apply or contact (url removed)
An exciting opportunity has emerged for a Homeless Assessment Officer to join the housing department at one of Adecco's most improved Local Authority clients, in a temporary role for the next six months. Paying 32.00 per hour (Umbrella) and offering hybrid working (just 2 days each week in our client's office which is located near Heathrow Airport in West London), this is a full time role (37 hours, Monday to Friday) and the primary responsibility of the Homeless Assessment Officer will be to provide a comprehensive front-of-house service to individuals seeking housing advice and assistance. It will report directly into the Early Intervention and Private Sector Accommodation Manager. This role is crucial in ensuring that both priority and non-priority customers are accurately assessed and directed to the appropriate resources within our clients' homeless service. The successful candidate must possess a thorough understanding of the relevant legislation pertaining to housing advice, homelessness, housing management, and the allocation of housing. They should also have a practical grasp of the various housing challenges that individuals often encounter. Key responsibilities will include: Undertaking detailed assessments and investigations of homeless applications in accordance with Part VII of the Housing Act 1996, particularly in cases where prevention or relief measures are not viable. This includes providing clients with clear and timely information regarding the outcomes of their assessments. Assisting tenants in comprehending their rights under current government legislation, ensuring they are informed and empowered to navigate their housing situations effectively. Delivering accurate and relevant information to tenants concerning re-housing options, benefits, and any tenancy-related issues that may arise. Providing guidance and support on legal matters associated with non-payment of rent, helping tenants understand their obligations and options. Collaborating in the development of proactive policies aimed at reducing tenant arrears, with the goal of promoting housing stability within the community. Attending court hearings on behalf of the organisation, bringing well-prepared cases to advocate for tenants' rights and interests. Maintaining meticulous records, reports, and administrative documentation related to their responsibilities, ensuring compliance and accountability in all processes. Only applicants who feel they meet the above criteria, can start on short notice (1-2 weeks' notice max) and are happy to work hybridly from our clients' office two days each week need apply for this role.
Jun 24, 2026
Seasonal
An exciting opportunity has emerged for a Homeless Assessment Officer to join the housing department at one of Adecco's most improved Local Authority clients, in a temporary role for the next six months. Paying 32.00 per hour (Umbrella) and offering hybrid working (just 2 days each week in our client's office which is located near Heathrow Airport in West London), this is a full time role (37 hours, Monday to Friday) and the primary responsibility of the Homeless Assessment Officer will be to provide a comprehensive front-of-house service to individuals seeking housing advice and assistance. It will report directly into the Early Intervention and Private Sector Accommodation Manager. This role is crucial in ensuring that both priority and non-priority customers are accurately assessed and directed to the appropriate resources within our clients' homeless service. The successful candidate must possess a thorough understanding of the relevant legislation pertaining to housing advice, homelessness, housing management, and the allocation of housing. They should also have a practical grasp of the various housing challenges that individuals often encounter. Key responsibilities will include: Undertaking detailed assessments and investigations of homeless applications in accordance with Part VII of the Housing Act 1996, particularly in cases where prevention or relief measures are not viable. This includes providing clients with clear and timely information regarding the outcomes of their assessments. Assisting tenants in comprehending their rights under current government legislation, ensuring they are informed and empowered to navigate their housing situations effectively. Delivering accurate and relevant information to tenants concerning re-housing options, benefits, and any tenancy-related issues that may arise. Providing guidance and support on legal matters associated with non-payment of rent, helping tenants understand their obligations and options. Collaborating in the development of proactive policies aimed at reducing tenant arrears, with the goal of promoting housing stability within the community. Attending court hearings on behalf of the organisation, bringing well-prepared cases to advocate for tenants' rights and interests. Maintaining meticulous records, reports, and administrative documentation related to their responsibilities, ensuring compliance and accountability in all processes. Only applicants who feel they meet the above criteria, can start on short notice (1-2 weeks' notice max) and are happy to work hybridly from our clients' office two days each week need apply for this role.
Housing Support Officer Permanent 35,000 North London Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis. Duties and Responsibilities of the Housing Support Officer: Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice. Support residents with the completion of welfare and benefit-related documentation. Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers. Prepare tenancy documentation and resident welcome information. Provide relevant arrears and account information to income teams to support debt resolution processes. Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters. Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively. Essential Requirements of the Housing Support Officer: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Jun 24, 2026
Full time
Housing Support Officer Permanent 35,000 North London Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis. Duties and Responsibilities of the Housing Support Officer: Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice. Support residents with the completion of welfare and benefit-related documentation. Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers. Prepare tenancy documentation and resident welcome information. Provide relevant arrears and account information to income teams to support debt resolution processes. Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters. Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively. Essential Requirements of the Housing Support Officer: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to; - Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Jun 24, 2026
Contractor
Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to; - Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Red Snapper Recruitment Limited
Leicester, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 23, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.
Jun 23, 2026
Seasonal
Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.
About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)
Jun 23, 2026
Contractor
About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)
Neighbourhood Manager (Housing Officer) Newent, Gloucestershire Full-Time Permanent Come make a real difference as one of our Neighbourhood Managers! Everyone should have a warm, safe, affordable home. As part of our neighbourhood team, youll play a starring role in making this a reality for thousands of people living in our communities click apply for full job details
Jun 23, 2026
Full time
Neighbourhood Manager (Housing Officer) Newent, Gloucestershire Full-Time Permanent Come make a real difference as one of our Neighbourhood Managers! Everyone should have a warm, safe, affordable home. As part of our neighbourhood team, youll play a starring role in making this a reality for thousands of people living in our communities click apply for full job details
Baird And Co Recruitment Ltd
Leicester, Leicestershire
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 23, 2026
Full time
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Private Sector Housing Manager - Midlands 350 - 400 per day Hybrid Working Arrangements An Midlands-based local authority is seeking an experienced Private Sector Housing Manager to lead a high-performing Private Sector Housing team responsible for improving housing standards, protecting tenants, and ensuring compliance across the private rented sector. This is a key leadership opportunity for an experienced environmental health or housing professional who can provide strategic direction, operational oversight, and robust regulatory management within a busy local authority setting. Key Responsibilities Lead and manage the operational performance of the Private Sector Housing service Oversee enforcement activity, investigations, inspections, and complex casework Ensure delivery of service objectives, KPIs, and financial targets Develop and implement policies, procedures, and service improvement plans Provide leadership, mentoring, and performance management to staff Advise senior stakeholders, committees, and partner organisations Monitor legislative and regulatory changes impacting housing services Support strategic development and continuous improvement across the service Essential Experience Degree in Environmental Health (or equivalent) EHORB registration Extensive experience within Private Sector Housing / Regulatory Services Minimum 5 years' experience in a senior or high-responsibility role Strong knowledge of housing enforcement and regulatory controls Experience preparing legal notices, prosecution files, and tribunal/court documentation Proven leadership and team management capability For more information on this Private Sector Housing Officer opportunity, please contact Shaye at Park Avenue Recruitment. Email: (url removed) Phone: (phone number removed)
Jun 23, 2026
Contractor
Private Sector Housing Manager - Midlands 350 - 400 per day Hybrid Working Arrangements An Midlands-based local authority is seeking an experienced Private Sector Housing Manager to lead a high-performing Private Sector Housing team responsible for improving housing standards, protecting tenants, and ensuring compliance across the private rented sector. This is a key leadership opportunity for an experienced environmental health or housing professional who can provide strategic direction, operational oversight, and robust regulatory management within a busy local authority setting. Key Responsibilities Lead and manage the operational performance of the Private Sector Housing service Oversee enforcement activity, investigations, inspections, and complex casework Ensure delivery of service objectives, KPIs, and financial targets Develop and implement policies, procedures, and service improvement plans Provide leadership, mentoring, and performance management to staff Advise senior stakeholders, committees, and partner organisations Monitor legislative and regulatory changes impacting housing services Support strategic development and continuous improvement across the service Essential Experience Degree in Environmental Health (or equivalent) EHORB registration Extensive experience within Private Sector Housing / Regulatory Services Minimum 5 years' experience in a senior or high-responsibility role Strong knowledge of housing enforcement and regulatory controls Experience preparing legal notices, prosecution files, and tribunal/court documentation Proven leadership and team management capability For more information on this Private Sector Housing Officer opportunity, please contact Shaye at Park Avenue Recruitment. Email: (url removed) Phone: (phone number removed)
We are seeking warm, caring individuals to provide personalised care and support at night in our extra care services at Fitzwilliam Court located in Hoyland, Barnsley. These services enable older people to maintain their wellbeing and enjoy an active and independent lifestyle. We can offer you 1 night per week with the opportunity to work additional hours on a flexible basis. Your role will include: Providing respectful, dignified personal care and emotional support to people according to their needs and preferences Preparing meals and refreshments and supporting people with nutrition & hydration Assisting with household and everyday living tasks, involving people as fully as possible to maintain their independence Supporting people to take medication and administering medication as needed Enabling people to take part in activities within the scheme and to enjoy relationships with others Supporting residents to maximize their health & wellbeing, independence and quality of life Responding to changing needs and emergencies and supporting people to live safely Working positively with each person supported and their family, health professionals and housing officers to provide a coordinated service which meets their desired outcomes Experience of providing care and support is desirable but not essential as full training is provided. However, you must be compassionate, respectful and able to work in a reliable and accountable manner with a strong duty of care to the people we support. You will need to demonstrate a reasonable standard of verbal and written English and be able to contribute to recording systems. You must be reliable and able to be vigilant and responsive to emergencies and urgent needs as they arise. You must also be able to carry out the physical demands of the role which includes supporting people with moving and positioning. If you have any queries about this role please contact Megan Mitchell by email to: Vacancy Reference Number: 91478 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK .
Jun 23, 2026
Full time
We are seeking warm, caring individuals to provide personalised care and support at night in our extra care services at Fitzwilliam Court located in Hoyland, Barnsley. These services enable older people to maintain their wellbeing and enjoy an active and independent lifestyle. We can offer you 1 night per week with the opportunity to work additional hours on a flexible basis. Your role will include: Providing respectful, dignified personal care and emotional support to people according to their needs and preferences Preparing meals and refreshments and supporting people with nutrition & hydration Assisting with household and everyday living tasks, involving people as fully as possible to maintain their independence Supporting people to take medication and administering medication as needed Enabling people to take part in activities within the scheme and to enjoy relationships with others Supporting residents to maximize their health & wellbeing, independence and quality of life Responding to changing needs and emergencies and supporting people to live safely Working positively with each person supported and their family, health professionals and housing officers to provide a coordinated service which meets their desired outcomes Experience of providing care and support is desirable but not essential as full training is provided. However, you must be compassionate, respectful and able to work in a reliable and accountable manner with a strong duty of care to the people we support. You will need to demonstrate a reasonable standard of verbal and written English and be able to contribute to recording systems. You must be reliable and able to be vigilant and responsive to emergencies and urgent needs as they arise. You must also be able to carry out the physical demands of the role which includes supporting people with moving and positioning. If you have any queries about this role please contact Megan Mitchell by email to: Vacancy Reference Number: 91478 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK .
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
ASB Officer Location: North Herts Salary: 23-25 per hour Duration: Temporary Greenacre are pleased to be supporting a North Herts based social housing provider with their recruitment of an interim ASB Officer. The ideal candidate will have experience of managing ASB cases. What will you do in the role? Managing low level ASB cases Handling neighbourhood disputes Draft notices of seeking possession Managing own caseload Who would excel in this role? Experience of working as an ASB Officer, or Housing Officer and of handling low level ASB cases Experience of managing a caseload of low level ASB cases This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Jun 23, 2026
Seasonal
ASB Officer Location: North Herts Salary: 23-25 per hour Duration: Temporary Greenacre are pleased to be supporting a North Herts based social housing provider with their recruitment of an interim ASB Officer. The ideal candidate will have experience of managing ASB cases. What will you do in the role? Managing low level ASB cases Handling neighbourhood disputes Draft notices of seeking possession Managing own caseload Who would excel in this role? Experience of working as an ASB Officer, or Housing Officer and of handling low level ASB cases Experience of managing a caseload of low level ASB cases This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
We are working in partnership with a large and well-established Housing Association in Bristol who are looking to appoint an experienced Income Officer to join their growing team on a permanent basis. This is an excellent opportunity for an income professional with a background in social housing to join an organisation that genuinely invests in its people and offers a flexible hybrid working enviro click apply for full job details
Jun 23, 2026
Full time
We are working in partnership with a large and well-established Housing Association in Bristol who are looking to appoint an experienced Income Officer to join their growing team on a permanent basis. This is an excellent opportunity for an income professional with a background in social housing to join an organisation that genuinely invests in its people and offers a flexible hybrid working enviro click apply for full job details
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Jun 23, 2026
Contractor
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
