Feltham College is seeking to appoint an excellent, proactive, and highly organized Coordinator to support the effective daily management and operational running of our Sixth Form provision. This is a dynamic and multifaceted role that sits at the heart of our college community. The successful candidate will play a pivotal role in ensuring excellent student independence, maintaining a strong pastoral presence, and overseeing key administrative, event, and recruitment frameworks. If you are passionate about supporting young people to achieve their potential, possess exceptional administrative skills, and thrive in a fast paced educational environment, we would love to hear from you. Role details Reports to: Director of Feltham College Start date: September 2026 Salary: £30,867 (SA1), FTE (40 hours per week, 8-4.30pm) Contract term: Permanent, term time only (40 weeks) available. Location: Feltham We embrace flexible working and have extensive experience of team members working flexibly. Personal specification Required Minimum Grade 5/C equivalent in GCSE English and maths Excellent written and verbal communication skills - you will be required to use word documents, basic excel and Google Drive Desirable Worked in a Reception/Office or educational setting Undergraduate degree Main Responsibilities Student Support & Pastoral Care Act as a dedicated pastoral coach for pupils, offering guidance and fostering an inclusive environment. Maintain a visible and supportive presence across the Sixth Form to ensure pupils' independence and conduct are excellent. Actively engage with and contribute to the Sixth Form's extracurricular activities and enrichment provision. Contribute to providing a calm and focused independent study environment. Attendance & Student Conduct Monitor student attendance and punctuality daily, working in close conjunction with the school's Attendance Champion and Feltham College Head of Year(s). Support form tutors and subject teachers in managing communication with parents, guardians, and external agencies regarding student progress and welfare. Support excellent student conduct and behavioral standards within the Sixth Form environment. Admissions, Marketing & Recruitment Administer applications, coordinate student interviews, and manage the enrolment process for prospective pupils. Support the internal and external marketing initiatives of the Sixth Form provision to drive engagement and recruitment. Operations, Administration & Events Coordinate the planning, organisation, and smooth running of Sixth Form events, trips, and visits. Manage the administration of student bursaries Administer the UCAS application process to ensure Feltham College pupils are thoroughly supported in their post-18 pathways. Manage day-to-day correspondence with families, and external organisations working alongside Feltham College. Employee benefits We care deeply about our entire team. In order to take care of our students, we need to take care of one another. For this reason, Reach Schools offer great employee benefits throughout the year. These include: London Living Wages Higher pay than our counterparts Reduced childcare costs for staff Generous pension schemes Free Friday breakfast Access to trained counsellors 10 inset days 5 days term time leave Flexible working Gym membership discount Access to apprenticeship courses For the full list, see our Reach Schools Staff Benefits brochure here .
Jun 23, 2026
Full time
Feltham College is seeking to appoint an excellent, proactive, and highly organized Coordinator to support the effective daily management and operational running of our Sixth Form provision. This is a dynamic and multifaceted role that sits at the heart of our college community. The successful candidate will play a pivotal role in ensuring excellent student independence, maintaining a strong pastoral presence, and overseeing key administrative, event, and recruitment frameworks. If you are passionate about supporting young people to achieve their potential, possess exceptional administrative skills, and thrive in a fast paced educational environment, we would love to hear from you. Role details Reports to: Director of Feltham College Start date: September 2026 Salary: £30,867 (SA1), FTE (40 hours per week, 8-4.30pm) Contract term: Permanent, term time only (40 weeks) available. Location: Feltham We embrace flexible working and have extensive experience of team members working flexibly. Personal specification Required Minimum Grade 5/C equivalent in GCSE English and maths Excellent written and verbal communication skills - you will be required to use word documents, basic excel and Google Drive Desirable Worked in a Reception/Office or educational setting Undergraduate degree Main Responsibilities Student Support & Pastoral Care Act as a dedicated pastoral coach for pupils, offering guidance and fostering an inclusive environment. Maintain a visible and supportive presence across the Sixth Form to ensure pupils' independence and conduct are excellent. Actively engage with and contribute to the Sixth Form's extracurricular activities and enrichment provision. Contribute to providing a calm and focused independent study environment. Attendance & Student Conduct Monitor student attendance and punctuality daily, working in close conjunction with the school's Attendance Champion and Feltham College Head of Year(s). Support form tutors and subject teachers in managing communication with parents, guardians, and external agencies regarding student progress and welfare. Support excellent student conduct and behavioral standards within the Sixth Form environment. Admissions, Marketing & Recruitment Administer applications, coordinate student interviews, and manage the enrolment process for prospective pupils. Support the internal and external marketing initiatives of the Sixth Form provision to drive engagement and recruitment. Operations, Administration & Events Coordinate the planning, organisation, and smooth running of Sixth Form events, trips, and visits. Manage the administration of student bursaries Administer the UCAS application process to ensure Feltham College pupils are thoroughly supported in their post-18 pathways. Manage day-to-day correspondence with families, and external organisations working alongside Feltham College. Employee benefits We care deeply about our entire team. In order to take care of our students, we need to take care of one another. For this reason, Reach Schools offer great employee benefits throughout the year. These include: London Living Wages Higher pay than our counterparts Reduced childcare costs for staff Generous pension schemes Free Friday breakfast Access to trained counsellors 10 inset days 5 days term time leave Flexible working Gym membership discount Access to apprenticeship courses For the full list, see our Reach Schools Staff Benefits brochure here .
About Maslow's Maslow's Kensington, which opened in June 2026, operates two floors of private members co-working space - 31 private offices and a total of 303 desks, with restaurant, café and bar - all just a stone's throw from High Street Kensington. Maslow's is a collection of thoughtfully designed members' houses. Inspired by Maslow's hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow's houses are warm, tactile, and energizing designed for enhanced productivity in a familiar, relaxed setting. With two existing locations in London's vibrant Fitzrovia and Soho, Maslow's fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent. As a team, our values are Caring, Curious and Committed - which inspire us through our journey of growth. Your New Role Our company is seeking an experienced House Coordinator to ensure a welcoming and memorable experience at Maslow's Kensington is had by all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Reporting into the House Manager, the House Coordinator will be responsible for ensuring that all aspects of the House's operations run smoothly and efficiently, while maintaining high standard levels and guest satisfaction. Our operating hours are between 7am - 7pm, Monday to Friday. Key Responsibilities Ensure a high level of service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority. Be the ambassador of knowledge on all member services and activities across Maslow's Kensington. Regularly communicating with the House Manager any updates on all reception, Member queries, feedback, housekeeping and maintenance. Complete the new member onboarding process for all tiers of membership as communicated by membership team. Communicate to the Maslow's Kensington team all relevant event information needed to deliver exceptional member experiences. Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House. Ensure all checklists are completed and signed off, daily, weekly, and monthly. Ensuring the reception desk is clutter free and an engaging space to welcome people. Manage the atmosphere, music, scent, and heating for reception and workspaces. Communicate to Meeting & Events Coordinator all changes or requests from Members. Ensure all member systems always work seamlessly, and liaising with our IT providers. Ensure members have access to information of services, promotions, and events across both Maslow's houses. Management of all refreshments, technology (AV), atmosphere, and coordination for internal and external meeting room bookings. Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice. Manage restaurant bookings and enquiries/requests where needed; communicating to the restaurant team any "room service" orders and delivering in a timely manner. Distribute member post correctly and in a timely manner. Be the point of contact for all external contractors, including Housekeeping and Personal Trainers, logging arrival and departure times. Ensure the Function sheets are distributed by the events team to the specific departments. To carry out any other duties that may be required by the House Manager and General Manager Qualifications and Experience Proven administrative skills Relevant industry experience in a similar environment - luxury hospitality Service oriented and passionate about the Hospitality Industry. Ready to assist all departments across the business. Strong communication skills - including written and spoken English Excellent organisational skills Desirable Skills Experience in luxury hospitality or high-end workspaces Building and nurturing membership communities Being involved in the opening of a hospitality venue Previous experience of using Fourth, Tevalis, Excel and Seven Rooms is desirable, yet not essential. Benefits £450 Gross Refer-a-friend scheme (unlimited referrals!) 50% discount on F&B onsite Reward and discounts platform SmartTech and CycleToWork schemes Access to delicious on shift meals Great and fun local business partnership discounts Please note that we do not have a Skilled Worker Sponsor License.
Jun 23, 2026
Full time
About Maslow's Maslow's Kensington, which opened in June 2026, operates two floors of private members co-working space - 31 private offices and a total of 303 desks, with restaurant, café and bar - all just a stone's throw from High Street Kensington. Maslow's is a collection of thoughtfully designed members' houses. Inspired by Maslow's hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow's houses are warm, tactile, and energizing designed for enhanced productivity in a familiar, relaxed setting. With two existing locations in London's vibrant Fitzrovia and Soho, Maslow's fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent. As a team, our values are Caring, Curious and Committed - which inspire us through our journey of growth. Your New Role Our company is seeking an experienced House Coordinator to ensure a welcoming and memorable experience at Maslow's Kensington is had by all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Reporting into the House Manager, the House Coordinator will be responsible for ensuring that all aspects of the House's operations run smoothly and efficiently, while maintaining high standard levels and guest satisfaction. Our operating hours are between 7am - 7pm, Monday to Friday. Key Responsibilities Ensure a high level of service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority. Be the ambassador of knowledge on all member services and activities across Maslow's Kensington. Regularly communicating with the House Manager any updates on all reception, Member queries, feedback, housekeeping and maintenance. Complete the new member onboarding process for all tiers of membership as communicated by membership team. Communicate to the Maslow's Kensington team all relevant event information needed to deliver exceptional member experiences. Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House. Ensure all checklists are completed and signed off, daily, weekly, and monthly. Ensuring the reception desk is clutter free and an engaging space to welcome people. Manage the atmosphere, music, scent, and heating for reception and workspaces. Communicate to Meeting & Events Coordinator all changes or requests from Members. Ensure all member systems always work seamlessly, and liaising with our IT providers. Ensure members have access to information of services, promotions, and events across both Maslow's houses. Management of all refreshments, technology (AV), atmosphere, and coordination for internal and external meeting room bookings. Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice. Manage restaurant bookings and enquiries/requests where needed; communicating to the restaurant team any "room service" orders and delivering in a timely manner. Distribute member post correctly and in a timely manner. Be the point of contact for all external contractors, including Housekeeping and Personal Trainers, logging arrival and departure times. Ensure the Function sheets are distributed by the events team to the specific departments. To carry out any other duties that may be required by the House Manager and General Manager Qualifications and Experience Proven administrative skills Relevant industry experience in a similar environment - luxury hospitality Service oriented and passionate about the Hospitality Industry. Ready to assist all departments across the business. Strong communication skills - including written and spoken English Excellent organisational skills Desirable Skills Experience in luxury hospitality or high-end workspaces Building and nurturing membership communities Being involved in the opening of a hospitality venue Previous experience of using Fourth, Tevalis, Excel and Seven Rooms is desirable, yet not essential. Benefits £450 Gross Refer-a-friend scheme (unlimited referrals!) 50% discount on F&B onsite Reward and discounts platform SmartTech and CycleToWork schemes Access to delicious on shift meals Great and fun local business partnership discounts Please note that we do not have a Skilled Worker Sponsor License.
About the Role: An exceptional opportunity has arisen to join a dynamic and progressive international architecture and design practice, who are seeking a positive and personable Front of House Coordinator/Receptionist to join their London studio on a permanent basis. The ideal candidate will possess outstanding customer service and interpersonal skills. In this varied and integral role, you will be the welcoming face of the studio, managing front-of-house operations and ensuring a seamless and professional experience for visitors, clients, and colleagues alike. This position would suit someone with previous experience in a similar role, ideally within the architecture, design, or wider creative industries. This is a fantastic opportunity to join a trailblazing practice at the forefront of design on a global scale. Renowned for its collaborative culture and commitment to employee wellbeing, the studio offers a friendly and social working environment alongside an excellent benefits package, including private medical insurance, enhanced annual leave, and much more. Key Responsibilities: Act as the first point of contact for visitors, clients, and employees, always ensuring a professional and welcoming experience Answer, screen, and direct incoming calls and enquiries efficiently Manage meeting room bookings, coordinate visitor arrivals, and prepare meeting spaces, including refreshments and catering Maintain the presentation and day-to-day organisation of the reception area, meeting rooms, and communal spaces Coordinate incoming and outgoing post, deliveries, and courier services Monitor and manage office and kitchen supplies Provide administrative support to the wider team and assist with office operations and travel arrangements Support the smooth running of the studio by assisting with events, meetings, and general workplace coordination Act as a Fire Marshal and First Aider (training provided) Key Skills / Requirements: Previous experience in a Receptionist, Front of House, Office Coordinator, or similar administrative role Excellent communication and interpersonal skills, with a professional and approachable manner Strong customer service mindset and the ability to build positive relationships with visitors, clients, and colleagues Highly organised with excellent multitasking and time management skills Proactive, reliable, and able to work independently with minimal supervision Strong attention to detail and commitment to maintaining a polished and professional workspace Proficient in Microsoft Office, including Word and Outlook Discreet and trustworthy, with the ability to handle confidential information professionally A-level education or equivalent preferred, with previous office-based experience essential To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Jun 23, 2026
Full time
About the Role: An exceptional opportunity has arisen to join a dynamic and progressive international architecture and design practice, who are seeking a positive and personable Front of House Coordinator/Receptionist to join their London studio on a permanent basis. The ideal candidate will possess outstanding customer service and interpersonal skills. In this varied and integral role, you will be the welcoming face of the studio, managing front-of-house operations and ensuring a seamless and professional experience for visitors, clients, and colleagues alike. This position would suit someone with previous experience in a similar role, ideally within the architecture, design, or wider creative industries. This is a fantastic opportunity to join a trailblazing practice at the forefront of design on a global scale. Renowned for its collaborative culture and commitment to employee wellbeing, the studio offers a friendly and social working environment alongside an excellent benefits package, including private medical insurance, enhanced annual leave, and much more. Key Responsibilities: Act as the first point of contact for visitors, clients, and employees, always ensuring a professional and welcoming experience Answer, screen, and direct incoming calls and enquiries efficiently Manage meeting room bookings, coordinate visitor arrivals, and prepare meeting spaces, including refreshments and catering Maintain the presentation and day-to-day organisation of the reception area, meeting rooms, and communal spaces Coordinate incoming and outgoing post, deliveries, and courier services Monitor and manage office and kitchen supplies Provide administrative support to the wider team and assist with office operations and travel arrangements Support the smooth running of the studio by assisting with events, meetings, and general workplace coordination Act as a Fire Marshal and First Aider (training provided) Key Skills / Requirements: Previous experience in a Receptionist, Front of House, Office Coordinator, or similar administrative role Excellent communication and interpersonal skills, with a professional and approachable manner Strong customer service mindset and the ability to build positive relationships with visitors, clients, and colleagues Highly organised with excellent multitasking and time management skills Proactive, reliable, and able to work independently with minimal supervision Strong attention to detail and commitment to maintaining a polished and professional workspace Proficient in Microsoft Office, including Word and Outlook Discreet and trustworthy, with the ability to handle confidential information professionally A-level education or equivalent preferred, with previous office-based experience essential To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
About Mortimer House Set in a seven-storey Art Deco building in the heart of London's Fitzrovia, Mortimer House brings beautifully designed work, social and wellbeing spaces together under one roof. With hospitality at its core, the House is a stimulating place for members to collaborate, create and unwind - as well as feel at home. About Maslow's Maslow's is a collection of thoughtfully designed members' houses located in Fitzrovia, Soho and Kensington. Inspired by Maslow's hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow's houses are warm, tactile, and energizing-designed for enhanced productivity in a familiar, relaxed setting. Maslow's fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent. As a team, our values are Caring, Curious and Committed - which inspire us through our journey of growth. The Role The role of the House Coordinator is to ensure a welcoming and memorable experience at Mortimer House is had by all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered, as the primary gatekeeper and ambassador for the House. Key Responsibilities Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority. Be the ambassador of knowledge on all member services and activities across Mortimer House. Regularly communicating with the House Manager any updates on all reception, Member queries, feedback, and housekeeping. Complete the new member onboarding process for all tiers of membership as communicated by membership team. Communicate to the Mortimer House team all relevant event information needed to deliver exceptional member experiences. Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House. Ensure all checklists are completed and signed off, daily, weekly, and monthly. Ensuring the reception desk is clutter free and an engaging space to welcome people. Manage the atmosphere, music, scent, and heating for reception and workspaces. Ensure all member systems always work seamlessly, and liaising with our IT providers. Ensure members have access to information of services, promotions, and events across both Maslow's houses. Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings. Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice. Distribute member post correctly and in a timely manner. Be the point of contact for all external contractors, logging arrival and departure times. Ensure the Function sheets are distributed by the events team to the specific departments. To carry out any other duties that may be required by the House Manager and General Manager. Build a strong relationship with management and HODs to allow support in administration. Benefits: £450 Gross Refer-a-friend scheme (unlimited referrals!) 50% discount on F&B onsite Reward and discounts platform SmartTech and CycleToWork schemes Access to delicious on shift meals Great and fun local business partnership discounts Please note that we do not have a Skilled Worker Sponsor License.
Jun 22, 2026
Full time
About Mortimer House Set in a seven-storey Art Deco building in the heart of London's Fitzrovia, Mortimer House brings beautifully designed work, social and wellbeing spaces together under one roof. With hospitality at its core, the House is a stimulating place for members to collaborate, create and unwind - as well as feel at home. About Maslow's Maslow's is a collection of thoughtfully designed members' houses located in Fitzrovia, Soho and Kensington. Inspired by Maslow's hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow's houses are warm, tactile, and energizing-designed for enhanced productivity in a familiar, relaxed setting. Maslow's fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent. As a team, our values are Caring, Curious and Committed - which inspire us through our journey of growth. The Role The role of the House Coordinator is to ensure a welcoming and memorable experience at Mortimer House is had by all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered, as the primary gatekeeper and ambassador for the House. Key Responsibilities Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority. Be the ambassador of knowledge on all member services and activities across Mortimer House. Regularly communicating with the House Manager any updates on all reception, Member queries, feedback, and housekeeping. Complete the new member onboarding process for all tiers of membership as communicated by membership team. Communicate to the Mortimer House team all relevant event information needed to deliver exceptional member experiences. Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House. Ensure all checklists are completed and signed off, daily, weekly, and monthly. Ensuring the reception desk is clutter free and an engaging space to welcome people. Manage the atmosphere, music, scent, and heating for reception and workspaces. Ensure all member systems always work seamlessly, and liaising with our IT providers. Ensure members have access to information of services, promotions, and events across both Maslow's houses. Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings. Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice. Distribute member post correctly and in a timely manner. Be the point of contact for all external contractors, logging arrival and departure times. Ensure the Function sheets are distributed by the events team to the specific departments. To carry out any other duties that may be required by the House Manager and General Manager. Build a strong relationship with management and HODs to allow support in administration. Benefits: £450 Gross Refer-a-friend scheme (unlimited referrals!) 50% discount on F&B onsite Reward and discounts platform SmartTech and CycleToWork schemes Access to delicious on shift meals Great and fun local business partnership discounts Please note that we do not have a Skilled Worker Sponsor License.
Contract type Permanent Location Whittington Hours 37.5 hrs Full time or Part time hours, site based Annual salary C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours. Review date 5/06/2026 They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services. Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience. In summary, the Support Facilities Coordinator is accountable for: Safe and compliant environments. Availability and governance of equipment. Disciplined management of consumables and stores. Effective supervision of Volunteers. Dignified management of shared and bereavement spaces. Supporting uninterrupted service delivery. Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential GCSE (or equivalent) English and Maths. Recognised Infection Prevention & Control training (or willingness to complete). COSHH awareness training (or willingness to complete). Desirable Health & Safety qualification (e.g. IOSH Working Safely or equivalent). Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline. DSE Assessor training (or willingness to complete). IWFM (Institute of Workplace and Facilities Management) membership. Knowledge and experience Essential Working knowledge of facilities coordination within a public-facing environment. Understanding of Health & Safety responsibilities in non-clinical environments. Experience of contract performance monitoring (cleaning, waste, suppliers). Understanding of safeguarding principles in shared spaces. Desirable Awareness of DSE compliance processes (formal qualification desirable but not essential at entry). Experience maintaining asset registers and managing consumables. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Desirable Experience managing stock control and consumables. Personal Attributes Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff. Natural host mindset - understands the importance of first impressions. Calm and measured under pressure, particularly in sensitive end-of-life situations. High levels of personal accountability - follows through on actions and closes the loop. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness - anticipates risks before they escalate. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Jun 21, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time or Part time hours, site based Annual salary C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours. Review date 5/06/2026 They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services. Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience. In summary, the Support Facilities Coordinator is accountable for: Safe and compliant environments. Availability and governance of equipment. Disciplined management of consumables and stores. Effective supervision of Volunteers. Dignified management of shared and bereavement spaces. Supporting uninterrupted service delivery. Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential GCSE (or equivalent) English and Maths. Recognised Infection Prevention & Control training (or willingness to complete). COSHH awareness training (or willingness to complete). Desirable Health & Safety qualification (e.g. IOSH Working Safely or equivalent). Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline. DSE Assessor training (or willingness to complete). IWFM (Institute of Workplace and Facilities Management) membership. Knowledge and experience Essential Working knowledge of facilities coordination within a public-facing environment. Understanding of Health & Safety responsibilities in non-clinical environments. Experience of contract performance monitoring (cleaning, waste, suppliers). Understanding of safeguarding principles in shared spaces. Desirable Awareness of DSE compliance processes (formal qualification desirable but not essential at entry). Experience maintaining asset registers and managing consumables. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Desirable Experience managing stock control and consumables. Personal Attributes Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff. Natural host mindset - understands the importance of first impressions. Calm and measured under pressure, particularly in sensitive end-of-life situations. High levels of personal accountability - follows through on actions and closes the loop. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness - anticipates risks before they escalate. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Sewell Wallis are currently working with a well-established care provider, based on the outskirts of Leeds (East), who are looking for an Administration & Reception Coordinator. This is a varied and rewarding role that combines front-of-house responsibilities with administration and operational support. Acting as a first point of contact, you will play a key role in creating a welcoming and professional environment whilst ensuring the smooth day-to-day running of the home. This is a predominantly people facing role, that will enable you build relationships and make a real difference in delivering a positive experience for residents and their families. Alongside managing reception and enquiries, you'll support a range of administrative, HR and payroll-related activities, making this an integral role within the organisation. What will you be doing? Acting as the face of the home, providing a warm, professional and welcoming experience for residents, families, visitors and external stakeholders. Managing the reception area, greeting visitors, handling enquiries and ensuring all visitors are signed in and directed appropriately. Answering incoming calls and emails, responding to enquiries and ensuring messages are passed on promptly to the relevant teams. Managing enquiries relating to potential new residents, respite care and day care services, arranging tours of the home and supporting families throughout the enquiry process. Coordinating assessments for prospective residents and maintaining accurate records and documentation. Supporting the onboarding process for new employees, ensuring all required documentation is collected and submitted within required timescales. Providing payroll administration support, including timesheets, absence records and employee paperwork. Liaising with agencies to arrange temporary staffing cover when required. Managing petty cash, maintaining accurate records and ensuring appropriate controls are followed. Coordinating meetings, training sessions and events, including room preparation and hospitality requirements. Monitoring stock levels and ordering office supplies, PPE, uniforms, stationery and other essential items. Supporting managers with general administration, compliance documentation, record keeping and day-to-day operational requirements. What skills are we looking for? Previous experience within an administration/reception position, or within a similar role. Strong communication skills with the confidence to interact with a wide range of people and a professional, approachable and friendly manner. Excellent organisational skills and the ability to manage a varied workload. Good working knowledge of Microsoft Office, including Outlook and Word. Strong attention to detail and ability to maintain accurate records. Ability to work independently whilst supporting a wider team. Experience within a care, healthcare or social care environment would be advantageous but is not essential. What's on offer? Opportunity to join a supportive and established organisation. Friendly and collaborative working environment. Opportunity to make a genuine difference to residents, families and colleagues. Stable and rewarding long-term career opportunity. If you're an organised and people-focused professional looking for a new opportunity, then we'd love to hear from you. Apply now or get in touch with Eleanor Kirk for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jun 21, 2026
Full time
Sewell Wallis are currently working with a well-established care provider, based on the outskirts of Leeds (East), who are looking for an Administration & Reception Coordinator. This is a varied and rewarding role that combines front-of-house responsibilities with administration and operational support. Acting as a first point of contact, you will play a key role in creating a welcoming and professional environment whilst ensuring the smooth day-to-day running of the home. This is a predominantly people facing role, that will enable you build relationships and make a real difference in delivering a positive experience for residents and their families. Alongside managing reception and enquiries, you'll support a range of administrative, HR and payroll-related activities, making this an integral role within the organisation. What will you be doing? Acting as the face of the home, providing a warm, professional and welcoming experience for residents, families, visitors and external stakeholders. Managing the reception area, greeting visitors, handling enquiries and ensuring all visitors are signed in and directed appropriately. Answering incoming calls and emails, responding to enquiries and ensuring messages are passed on promptly to the relevant teams. Managing enquiries relating to potential new residents, respite care and day care services, arranging tours of the home and supporting families throughout the enquiry process. Coordinating assessments for prospective residents and maintaining accurate records and documentation. Supporting the onboarding process for new employees, ensuring all required documentation is collected and submitted within required timescales. Providing payroll administration support, including timesheets, absence records and employee paperwork. Liaising with agencies to arrange temporary staffing cover when required. Managing petty cash, maintaining accurate records and ensuring appropriate controls are followed. Coordinating meetings, training sessions and events, including room preparation and hospitality requirements. Monitoring stock levels and ordering office supplies, PPE, uniforms, stationery and other essential items. Supporting managers with general administration, compliance documentation, record keeping and day-to-day operational requirements. What skills are we looking for? Previous experience within an administration/reception position, or within a similar role. Strong communication skills with the confidence to interact with a wide range of people and a professional, approachable and friendly manner. Excellent organisational skills and the ability to manage a varied workload. Good working knowledge of Microsoft Office, including Outlook and Word. Strong attention to detail and ability to maintain accurate records. Ability to work independently whilst supporting a wider team. Experience within a care, healthcare or social care environment would be advantageous but is not essential. What's on offer? Opportunity to join a supportive and established organisation. Friendly and collaborative working environment. Opportunity to make a genuine difference to residents, families and colleagues. Stable and rewarding long-term career opportunity. If you're an organised and people-focused professional looking for a new opportunity, then we'd love to hear from you. Apply now or get in touch with Eleanor Kirk for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
30-37 hours per week / 12 months fixed-term contract / £33,075 per annum, pro rata / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office/on site and up to two days working from home, working Monday to Thursday , Friday YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. We are looking for a Project Coordinator to provide high quality administrative and coordination support to the People and Programmes function, with a focus on supporting the delivery of priority projects and improvement activity. The postholder will play a key role in ensuring that projects and strategic initiatives are well-coordinated, effectively documented, and delivered on time. This includes maintaining accurate records, tracking progress against plans, supporting governance processes, and enabling clear communication across teams. The role requires strong organisation, attention to detail, and the ability to work collaboratively with colleagues at all levels to ensure actions are followed through and outcomes are achieved. This is a pivotal role at the heart of our organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people. In delivering the role, you will: Maintain project documentation (plans, logs, risk registers) and track progress against milestones Organise and support meetings, including agendas, notes and action follow-ups Produce reports, dashboards and updates for leadership, committees and trustees Manage and maintain data, KPIs, databases and digital platforms (e.g. SharePoint) Support communications through reports, presentations and intranet content Coordinate policy tracking and approval processes Support delivery of key Forums (EDI, Safeguarding) and wider team priorities Provide general administrative support, including occasional reception cover If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. We are looking for a highly organised individual with experience in project support, PMO, or administrative roles. You will be confident managing multiple priorities, maintaining accurate project documentation, and using reporting tools to track and communicate progress. With excellent written and verbal communication skills, you will be comfortable collaborating with stakeholders and working with data to produce clear, insightful reports. You bring a high level of attention to detail and accuracy, alongside strong planning and time management skills. Proficiency in Microsoft 365 and a range of digital tools is essential. You thrive in a fast-paced environment, with the ability to balance competing priorities and consistently deliver high-quality results to tight deadlines. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Tuesday 23 June 2026 at midnight. Intial first stage remote interviews proposed for 25 Thursday - 26 Friday June and second stage in-person interviews proposed for Tuesday 30 June. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Jun 20, 2026
Full time
30-37 hours per week / 12 months fixed-term contract / £33,075 per annum, pro rata / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office/on site and up to two days working from home, working Monday to Thursday , Friday YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. We are looking for a Project Coordinator to provide high quality administrative and coordination support to the People and Programmes function, with a focus on supporting the delivery of priority projects and improvement activity. The postholder will play a key role in ensuring that projects and strategic initiatives are well-coordinated, effectively documented, and delivered on time. This includes maintaining accurate records, tracking progress against plans, supporting governance processes, and enabling clear communication across teams. The role requires strong organisation, attention to detail, and the ability to work collaboratively with colleagues at all levels to ensure actions are followed through and outcomes are achieved. This is a pivotal role at the heart of our organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people. In delivering the role, you will: Maintain project documentation (plans, logs, risk registers) and track progress against milestones Organise and support meetings, including agendas, notes and action follow-ups Produce reports, dashboards and updates for leadership, committees and trustees Manage and maintain data, KPIs, databases and digital platforms (e.g. SharePoint) Support communications through reports, presentations and intranet content Coordinate policy tracking and approval processes Support delivery of key Forums (EDI, Safeguarding) and wider team priorities Provide general administrative support, including occasional reception cover If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. We are looking for a highly organised individual with experience in project support, PMO, or administrative roles. You will be confident managing multiple priorities, maintaining accurate project documentation, and using reporting tools to track and communicate progress. With excellent written and verbal communication skills, you will be comfortable collaborating with stakeholders and working with data to produce clear, insightful reports. You bring a high level of attention to detail and accuracy, alongside strong planning and time management skills. Proficiency in Microsoft 365 and a range of digital tools is essential. You thrive in a fast-paced environment, with the ability to balance competing priorities and consistently deliver high-quality results to tight deadlines. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Tuesday 23 June 2026 at midnight. Intial first stage remote interviews proposed for 25 Thursday - 26 Friday June and second stage in-person interviews proposed for Tuesday 30 June. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Client Services Administrator (Reception & Office Support) Bristol (Office-Based) £25,000 - £30,000 IFA / Wealth Management The role We're looking for a Receptionist / Client Experience Coordinator to join a growing Wealth Management office in Bristol. This is a front-of-house, client-facing role at the centre of a financial services practice - where first impressions matter and no two days look the same. You'll be the first point of contact for clients and visitors, helping to shape the experience of the business from the moment someone walks through the door, while also supporting the wider client relations team with day-to-day administration. It's a role that naturally flexes with the rhythm of the office - busy, people-focused, and always connected to live client activity. What you'll be doing Your day will typically involve a mix of client interaction, coordination, and operational support. That could include welcoming clients and managing meeting room experiences, ensuring everything is prepared for adviser meetings, handling incoming calls and enquiries, or supporting colleagues with client administration and system updates. You'll also play a key role in keeping the office running smoothly - from coordinating post and documentation to maintaining a professional, well-presented environment throughout the day. What we're looking for We're open on background. You might already be working in reception, front-of-house, or client services, or you may have experience within financial services administration and be looking for a more client-facing role. What matters most is: Strong communication, professionalism and confidence with people A natural sense of organisation and attention to detail The ability to manage shifting priorities calmly and professionally A proactive, can-do approach Pride in delivering a high standard of service An interest in financial services is welcome - full training and support will be provided. What this role offers With 3 company offices in total, this is an opportunity to join a respected wealth management business at an early stage of its Bristol growth. You'll be part of a team that values professionalism, client experience, and doing things properly - with the chance to develop your career within a supportive and structured environment. Additional benefits include Annual bonus scheme. Referral commission for introducing friends and family. 30 days holiday plus bank holidays and Christmas shut down. Study support & funding to help you achieve industry qualifications. Pension scheme and sick pay. BUPA Employee Assistance Program Birthday day off and regular company events. Opportunities to contribute to the firm's Charity Foundation. A positive, team-driven culture with clear career growth pathways. Why this role If you enjoy being around people, take pride in how a business presents itself, and like the idea of working in a role that combines client interaction with operational variety, this is a strong long-term opportunity.
Jun 19, 2026
Full time
Client Services Administrator (Reception & Office Support) Bristol (Office-Based) £25,000 - £30,000 IFA / Wealth Management The role We're looking for a Receptionist / Client Experience Coordinator to join a growing Wealth Management office in Bristol. This is a front-of-house, client-facing role at the centre of a financial services practice - where first impressions matter and no two days look the same. You'll be the first point of contact for clients and visitors, helping to shape the experience of the business from the moment someone walks through the door, while also supporting the wider client relations team with day-to-day administration. It's a role that naturally flexes with the rhythm of the office - busy, people-focused, and always connected to live client activity. What you'll be doing Your day will typically involve a mix of client interaction, coordination, and operational support. That could include welcoming clients and managing meeting room experiences, ensuring everything is prepared for adviser meetings, handling incoming calls and enquiries, or supporting colleagues with client administration and system updates. You'll also play a key role in keeping the office running smoothly - from coordinating post and documentation to maintaining a professional, well-presented environment throughout the day. What we're looking for We're open on background. You might already be working in reception, front-of-house, or client services, or you may have experience within financial services administration and be looking for a more client-facing role. What matters most is: Strong communication, professionalism and confidence with people A natural sense of organisation and attention to detail The ability to manage shifting priorities calmly and professionally A proactive, can-do approach Pride in delivering a high standard of service An interest in financial services is welcome - full training and support will be provided. What this role offers With 3 company offices in total, this is an opportunity to join a respected wealth management business at an early stage of its Bristol growth. You'll be part of a team that values professionalism, client experience, and doing things properly - with the chance to develop your career within a supportive and structured environment. Additional benefits include Annual bonus scheme. Referral commission for introducing friends and family. 30 days holiday plus bank holidays and Christmas shut down. Study support & funding to help you achieve industry qualifications. Pension scheme and sick pay. BUPA Employee Assistance Program Birthday day off and regular company events. Opportunities to contribute to the firm's Charity Foundation. A positive, team-driven culture with clear career growth pathways. Why this role If you enjoy being around people, take pride in how a business presents itself, and like the idea of working in a role that combines client interaction with operational variety, this is a strong long-term opportunity.
Reception & Office Coordinator Location: Oxford Salary: 27,000 Contract: Full time 40 hours a week 08:30 -17:30 M-F We're looking for a positive, organised and proactive Reception & Office Coordinator to be the face of our business. This is a varied role that combines front-of-house responsibilities with administration and office support, offering excellent progression opportunities for the right person. If you're outgoing, professional and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you. Key Responsibilities Managing the reception area and providing a warm, professional welcome to visitors and clients. Handling incoming mail, parcels and deliveries. Booking and preparing meeting rooms for client and director meetings. Supporting directors with meetings and administrative tasks. Dealing with purchase orders and maintaining accurate records. Building positive relationships through regular client interactions. Liaising with colleagues to resolve day-to-day issues and ensure the smooth running of the office. Completing Health & Safety opening and closing procedures (full training provided). Maintaining communal areas, including loading and emptying the dishwasher. Providing general office support as required. What We're Looking For Previous experience in a reception, office administration or front-of-house role. Strong computer skills and confidence using Microsoft Office systems. Excellent communication and interpersonal skills. A positive, outgoing and professional approach. The ability to use initiative and prioritise workloads effectively. Strong organisational skills and attention to detail. A team player who enjoys supporting others and solving problems. What's In It For You? A varied and rewarding role with real responsibility. The opportunity to work closely with senior leadership. A supportive and friendly working environment. Full training on Health & Safety procedures. Excellent progression opportunities for the right person. If you're looking for a role where you can develop your career, make an impact and be a key part of a growing business, we'd love to hear from you. Apply directly or call (phone number removed)
Jun 19, 2026
Full time
Reception & Office Coordinator Location: Oxford Salary: 27,000 Contract: Full time 40 hours a week 08:30 -17:30 M-F We're looking for a positive, organised and proactive Reception & Office Coordinator to be the face of our business. This is a varied role that combines front-of-house responsibilities with administration and office support, offering excellent progression opportunities for the right person. If you're outgoing, professional and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you. Key Responsibilities Managing the reception area and providing a warm, professional welcome to visitors and clients. Handling incoming mail, parcels and deliveries. Booking and preparing meeting rooms for client and director meetings. Supporting directors with meetings and administrative tasks. Dealing with purchase orders and maintaining accurate records. Building positive relationships through regular client interactions. Liaising with colleagues to resolve day-to-day issues and ensure the smooth running of the office. Completing Health & Safety opening and closing procedures (full training provided). Maintaining communal areas, including loading and emptying the dishwasher. Providing general office support as required. What We're Looking For Previous experience in a reception, office administration or front-of-house role. Strong computer skills and confidence using Microsoft Office systems. Excellent communication and interpersonal skills. A positive, outgoing and professional approach. The ability to use initiative and prioritise workloads effectively. Strong organisational skills and attention to detail. A team player who enjoys supporting others and solving problems. What's In It For You? A varied and rewarding role with real responsibility. The opportunity to work closely with senior leadership. A supportive and friendly working environment. Full training on Health & Safety procedures. Excellent progression opportunities for the right person. If you're looking for a role where you can develop your career, make an impact and be a key part of a growing business, we'd love to hear from you. Apply directly or call (phone number removed)
We are recruiting on behalf of our client for a highly organised and customer-focused Client Services Coordinator. This is a varied role combining customer service, appointment management, administration, social media support, and general operational coordination. The successful candidate will be personable, proactive, and able to manage multiple priorities while delivering an exceptional customer experience. Key Responsibilities Managing client bookings and appointment schedules Handling enquiries via telephone, email, and social media Providing exceptional customer service and front-of-house support Assisting with social media management and content scheduling Maintaining accurate records and administrative systems Supporting day-to-day business operations Managing multiple tasks and deadlines effectively Providing general administrative and ad hoc support Requirements Previous experience in a customer service, administration, reception, or coordination role Excellent communication and interpersonal skills Strong organisational and time-management abilities Confident using social media platforms Proficient in Microsoft Office and general IT systems Professional, proactive, and adaptable approach Ability to work independently and as part of a team Hours 4 days per week Flexibility to work evenings as required, with shifts finishing at 7:00pm Benefits Competitive salary Supportive working environment Career development opportunities Varied and rewarding role with exposure to different areas of the business
Jun 19, 2026
Full time
We are recruiting on behalf of our client for a highly organised and customer-focused Client Services Coordinator. This is a varied role combining customer service, appointment management, administration, social media support, and general operational coordination. The successful candidate will be personable, proactive, and able to manage multiple priorities while delivering an exceptional customer experience. Key Responsibilities Managing client bookings and appointment schedules Handling enquiries via telephone, email, and social media Providing exceptional customer service and front-of-house support Assisting with social media management and content scheduling Maintaining accurate records and administrative systems Supporting day-to-day business operations Managing multiple tasks and deadlines effectively Providing general administrative and ad hoc support Requirements Previous experience in a customer service, administration, reception, or coordination role Excellent communication and interpersonal skills Strong organisational and time-management abilities Confident using social media platforms Proficient in Microsoft Office and general IT systems Professional, proactive, and adaptable approach Ability to work independently and as part of a team Hours 4 days per week Flexibility to work evenings as required, with shifts finishing at 7:00pm Benefits Competitive salary Supportive working environment Career development opportunities Varied and rewarding role with exposure to different areas of the business
Calling all Office Temps ! 13ph to 20 ph Come and work for the busiest Office Recruitment Agency in Ashford! We are the most experienced team of recruiters with a combined over 50 years of experience recruiting across the South East of Kent. We have new vacancies coming in every day from the very best employers in Ashford, Maidstone, Canterbury, Folkestone and Dover. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away. Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator HR Administration Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if you are out of work and available immediately then temping can be the best next step to kick start your career again. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to Well-being platforms To be considered, ideally you will have some office based experience, or as a minimum strong IT skills and some work history with good references. Apply today to hear about our new vacancies in this week! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 19, 2026
Seasonal
Calling all Office Temps ! 13ph to 20 ph Come and work for the busiest Office Recruitment Agency in Ashford! We are the most experienced team of recruiters with a combined over 50 years of experience recruiting across the South East of Kent. We have new vacancies coming in every day from the very best employers in Ashford, Maidstone, Canterbury, Folkestone and Dover. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away. Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator HR Administration Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if you are out of work and available immediately then temping can be the best next step to kick start your career again. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to Well-being platforms To be considered, ideally you will have some office based experience, or as a minimum strong IT skills and some work history with good references. Apply today to hear about our new vacancies in this week! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Coordinator Office Coordinator / Front of House role - corporate / professional services firm in the City - £31,000 plus benefits Busy and varied role with a mix of reception / Front of House / administrative duties for a corporate / professional services business (a membership organisation) with offices in the City. You will be joining an office of c.30 staff with an international client base, working closely with their Office Manager to support the smooth running of their office and to offer a welcoming, 'five-star' Front of House service. Duties to include: - Meeting and greeting all clients and visitors to the office - Organising food and beverages for meetings and coordinating catering - Setting up meeting rooms for internal and external events - ensuring they're well maintained and immaculately presented - Managing office supplies and inventory - Supporting the Office Manager with office operations and facilities management - Arranging and planning team wellbeing and social events - Organising the onboarding of new staff - welcoming them to the office and setting up their IT / equipment - Assisting with various administrative tasks e.g. updating staff holiday calendars, keeping track of Health and Safety compliance / Fire Assessments, etc Someone with hospitality / customer service experience would be ideal for this role. Some administrative experience would also be desirable, and this person will need good computer skills (particularly Word, Excel, Outlook). A friendly, helpful, and supportive attitude is key, and this person should be proactive and able to take initiative. You will work very closely with the current Office Manager and be a supportive and welcoming presence for both staff and clients. This role will be 5 days in the office with core hours of 9-5pm. This is a great opportunity for a candidate with some office and hospitality experience to take the next step in their career and move into an office coordination role. Salary: £31,000 plus benefits including enhanced pension, optional private health insurance, discretionary bonus
Jun 19, 2026
Full time
Office Coordinator Office Coordinator / Front of House role - corporate / professional services firm in the City - £31,000 plus benefits Busy and varied role with a mix of reception / Front of House / administrative duties for a corporate / professional services business (a membership organisation) with offices in the City. You will be joining an office of c.30 staff with an international client base, working closely with their Office Manager to support the smooth running of their office and to offer a welcoming, 'five-star' Front of House service. Duties to include: - Meeting and greeting all clients and visitors to the office - Organising food and beverages for meetings and coordinating catering - Setting up meeting rooms for internal and external events - ensuring they're well maintained and immaculately presented - Managing office supplies and inventory - Supporting the Office Manager with office operations and facilities management - Arranging and planning team wellbeing and social events - Organising the onboarding of new staff - welcoming them to the office and setting up their IT / equipment - Assisting with various administrative tasks e.g. updating staff holiday calendars, keeping track of Health and Safety compliance / Fire Assessments, etc Someone with hospitality / customer service experience would be ideal for this role. Some administrative experience would also be desirable, and this person will need good computer skills (particularly Word, Excel, Outlook). A friendly, helpful, and supportive attitude is key, and this person should be proactive and able to take initiative. You will work very closely with the current Office Manager and be a supportive and welcoming presence for both staff and clients. This role will be 5 days in the office with core hours of 9-5pm. This is a great opportunity for a candidate with some office and hospitality experience to take the next step in their career and move into an office coordination role. Salary: £31,000 plus benefits including enhanced pension, optional private health insurance, discretionary bonus
Facilities Coordinator (12-Month FTC) Full-Time Birmingham & Surrounding Offices Reed Property are partnered again with our client, a well-established professional services organisation to recruit a new Facilities Coordinator in their team This is a hands-on, varied role supporting the day-to-day running of multiple office locations with a prime focus on archiving for the company. Working closely with the Facilities Manager and wider team, you will play a key role in ensuring offices operate efficiently, providing a high standard of service across facilities, administration, and office support functions. You also play a key part with collecting documents from surrounding offices to take to storage facility as well as collecting documents from this site. This opportunity would suit someone early in their facilities career or looking to build on existing experience within a corporate environment. Key Responsibilities Facilities Support - Assist with routine maintenance checks, contractor coordination, and general building operations. Office & Hospitality - Prepare meeting rooms, coordinate refreshments, and maintain a professional office environment. Document Archiving - Securely organise and manage sensitive legal documents, including wills, ensuring strict confidentiality and distributing across locations. Reception Cover - Provide professional front-of-house support when required, handling calls and welcoming visitors. Facilities Coordination - Support the Facilities Manager with projects, administrative tasks, and general office logistics. About You We are looking for a proactive and adaptable individual who can confidently manage a varied workload. Background in facilities, estates or administration role with a focus on delivering high standards Highly organised with the ability to prioritise and multitask effectively Comfortable supporting both hard and soft facilities functions Strong communication skills and a professional approach Experience handling confidential or sensitive documents is desirable Previous exposure to facilities or office administration within a corporate setting is advantageous Good awareness of health & safety practices Full UK driving licence essential (travel between Birmingham City Centre, Solihull, and Ward End) Must be over the age of 25 due to insurance requirements for the pool car Available to start immediately/short notice and commit to a 12-month fixed-term contract What's on Offer Salary of 26-28,000 Highly likelihood of becoming a permanent role 24 days annual leave + bank holidays Additional leave over the Christmas period Option to purchase extra annual leave Pension (matched contributions) Life assurance (4x salary) Health cash plan Cycle to work scheme Employee Assistance Programme including bereavement support Free flu vaccinations Staff discounts on legal services This is an excellent opportunity to join a professional and supportive environment while gaining broad exposure to facilities operations across multiple sites. Apply now or reach out for a confidential discussion.
Jun 19, 2026
Contractor
Facilities Coordinator (12-Month FTC) Full-Time Birmingham & Surrounding Offices Reed Property are partnered again with our client, a well-established professional services organisation to recruit a new Facilities Coordinator in their team This is a hands-on, varied role supporting the day-to-day running of multiple office locations with a prime focus on archiving for the company. Working closely with the Facilities Manager and wider team, you will play a key role in ensuring offices operate efficiently, providing a high standard of service across facilities, administration, and office support functions. You also play a key part with collecting documents from surrounding offices to take to storage facility as well as collecting documents from this site. This opportunity would suit someone early in their facilities career or looking to build on existing experience within a corporate environment. Key Responsibilities Facilities Support - Assist with routine maintenance checks, contractor coordination, and general building operations. Office & Hospitality - Prepare meeting rooms, coordinate refreshments, and maintain a professional office environment. Document Archiving - Securely organise and manage sensitive legal documents, including wills, ensuring strict confidentiality and distributing across locations. Reception Cover - Provide professional front-of-house support when required, handling calls and welcoming visitors. Facilities Coordination - Support the Facilities Manager with projects, administrative tasks, and general office logistics. About You We are looking for a proactive and adaptable individual who can confidently manage a varied workload. Background in facilities, estates or administration role with a focus on delivering high standards Highly organised with the ability to prioritise and multitask effectively Comfortable supporting both hard and soft facilities functions Strong communication skills and a professional approach Experience handling confidential or sensitive documents is desirable Previous exposure to facilities or office administration within a corporate setting is advantageous Good awareness of health & safety practices Full UK driving licence essential (travel between Birmingham City Centre, Solihull, and Ward End) Must be over the age of 25 due to insurance requirements for the pool car Available to start immediately/short notice and commit to a 12-month fixed-term contract What's on Offer Salary of 26-28,000 Highly likelihood of becoming a permanent role 24 days annual leave + bank holidays Additional leave over the Christmas period Option to purchase extra annual leave Pension (matched contributions) Life assurance (4x salary) Health cash plan Cycle to work scheme Employee Assistance Programme including bereavement support Free flu vaccinations Staff discounts on legal services This is an excellent opportunity to join a professional and supportive environment while gaining broad exposure to facilities operations across multiple sites. Apply now or reach out for a confidential discussion.
We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and contractors' diaries to maximise productivity and service delivery. - Prioritising emergency, urgent and routine repairs. - Monitoring ongoing repairs and escalating issues where required. - Updating housing and repairs systems to maintain accurate records. - Supporting residents with enquiries relating to rent, service charges, leasehold, parking and environmental services. - Undertaking CRM, reception and back-office duties as required. - Running performance reports and supporting service delivery monitoring. - Liaising with operatives, supervisors and contractors to ensure repairs are completed within target timescales. Key Requirements - Previous experience working in a customer service, contact centre or housing repairs environment. - Experience handling high volumes of telephone, email and customer enquiries. - Experience scheduling repairs and managing appointments. - Experience using housing management or repairs systems. - Experience diagnosing repairs using Keyfax or similar systems would be advantageous. - Knowledge of responsive repairs and housing maintenance processes. - Strong organisational skills with the ability to manage competing priorities. - GCSE Maths and English or equivalent. - Willingness to work outside normal office hours, including occasional Saturdays. What You Need to Do Now If you are interested in this Housing Response Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Response Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Response Officers, Repairs Schedulers, Repairs Coordinators and Housing Repairs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing repairs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 18, 2026
Contractor
We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and contractors' diaries to maximise productivity and service delivery. - Prioritising emergency, urgent and routine repairs. - Monitoring ongoing repairs and escalating issues where required. - Updating housing and repairs systems to maintain accurate records. - Supporting residents with enquiries relating to rent, service charges, leasehold, parking and environmental services. - Undertaking CRM, reception and back-office duties as required. - Running performance reports and supporting service delivery monitoring. - Liaising with operatives, supervisors and contractors to ensure repairs are completed within target timescales. Key Requirements - Previous experience working in a customer service, contact centre or housing repairs environment. - Experience handling high volumes of telephone, email and customer enquiries. - Experience scheduling repairs and managing appointments. - Experience using housing management or repairs systems. - Experience diagnosing repairs using Keyfax or similar systems would be advantageous. - Knowledge of responsive repairs and housing maintenance processes. - Strong organisational skills with the ability to manage competing priorities. - GCSE Maths and English or equivalent. - Willingness to work outside normal office hours, including occasional Saturdays. What You Need to Do Now If you are interested in this Housing Response Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Response Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Response Officers, Repairs Schedulers, Repairs Coordinators and Housing Repairs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing repairs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Centre Assistant / Front of House Coordinator Fareham, Hampshire £24,785 6-Month Fixed Term Contract Hours: 37.5 hours per week Working Pattern: Monday to Friday, 8:30am - 5:00pm Contract: 6-Month Fixed Term Contract (Immediate Start Available) About the Role We are seeking a Centre Assistant / Front of House Coordinator to join a busy and professional business centre in Fareham on a 6-month fixed term contract. This is a varied and people-focused role, ideal for someone with a background in customer service, hospitality, retail, reception, front of house or office administration who is looking to develop their career in a professional office environment. You will be the first point of contact for clients and visitors, ensuring a welcoming and professional experience while supporting the smooth day-to-day running of the centre. Working closely with the Centre Manager, you will be involved in front of house operations, client services, administration and facilities support , making this a great opportunity for someone who enjoys variety and responsibility. Key Responsibilities Front of House & Client Services Welcome clients, visitors and contractors in a friendly and professional manner Act as the first point of contact for enquiries Build strong relationships with clients and their teams Support client onboarding and departures Assist with day-to-day client requests and queries Help create a positive and professional business environment Support client events and engagement activities Centre Operations & Facilities Support Ensure the business centre is clean, presentable and well maintained Prepare offices, meeting rooms and communal areas for client use Manage incoming post and deliveries Replenish refreshments and office supplies Support basic maintenance and liaise with contractors when required Follow Health & Safety procedures and standards Administration & Reporting Maintain accurate occupancy and client records Update internal systems and reports Support business rates administration and council correspondence Assist with general office administration and ad hoc tasks About You We are looking for someone who enjoys working in a customer-facing environment and takes pride in delivering great service. You will ideally have experience in: Customer Service Hospitality or Retail Reception / Front of House Office Administration Facilities or Business Support roles You will also have: Strong communication and interpersonal skills A professional and friendly approach Good organisational skills and attention to detail Confidence using Microsoft Office and general systems (training can be provided) A proactive and reliable attitude Ability to manage multiple tasks in a busy environment A strong focus on customer experience What's on Offer £24,785 per annum Monday to Friday - no weekends Full-time, 37.5 hours per week 6-month fixed term contract with immediate start available Friendly and supportive team environment Modern, professional business centre setting Great exposure to client services, operations and facilities Apply Now If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Hospitality Team Member or Facilities Assistant , we would love to hear from you. Apply today to join a professional and customer-focused organisation in Fareham on a 6-month fixed term contract.
Jun 18, 2026
Contractor
Centre Assistant / Front of House Coordinator Fareham, Hampshire £24,785 6-Month Fixed Term Contract Hours: 37.5 hours per week Working Pattern: Monday to Friday, 8:30am - 5:00pm Contract: 6-Month Fixed Term Contract (Immediate Start Available) About the Role We are seeking a Centre Assistant / Front of House Coordinator to join a busy and professional business centre in Fareham on a 6-month fixed term contract. This is a varied and people-focused role, ideal for someone with a background in customer service, hospitality, retail, reception, front of house or office administration who is looking to develop their career in a professional office environment. You will be the first point of contact for clients and visitors, ensuring a welcoming and professional experience while supporting the smooth day-to-day running of the centre. Working closely with the Centre Manager, you will be involved in front of house operations, client services, administration and facilities support , making this a great opportunity for someone who enjoys variety and responsibility. Key Responsibilities Front of House & Client Services Welcome clients, visitors and contractors in a friendly and professional manner Act as the first point of contact for enquiries Build strong relationships with clients and their teams Support client onboarding and departures Assist with day-to-day client requests and queries Help create a positive and professional business environment Support client events and engagement activities Centre Operations & Facilities Support Ensure the business centre is clean, presentable and well maintained Prepare offices, meeting rooms and communal areas for client use Manage incoming post and deliveries Replenish refreshments and office supplies Support basic maintenance and liaise with contractors when required Follow Health & Safety procedures and standards Administration & Reporting Maintain accurate occupancy and client records Update internal systems and reports Support business rates administration and council correspondence Assist with general office administration and ad hoc tasks About You We are looking for someone who enjoys working in a customer-facing environment and takes pride in delivering great service. You will ideally have experience in: Customer Service Hospitality or Retail Reception / Front of House Office Administration Facilities or Business Support roles You will also have: Strong communication and interpersonal skills A professional and friendly approach Good organisational skills and attention to detail Confidence using Microsoft Office and general systems (training can be provided) A proactive and reliable attitude Ability to manage multiple tasks in a busy environment A strong focus on customer experience What's on Offer £24,785 per annum Monday to Friday - no weekends Full-time, 37.5 hours per week 6-month fixed term contract with immediate start available Friendly and supportive team environment Modern, professional business centre setting Great exposure to client services, operations and facilities Apply Now If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Hospitality Team Member or Facilities Assistant , we would love to hear from you. Apply today to join a professional and customer-focused organisation in Fareham on a 6-month fixed term contract.
Ernest Gordon Recruitment Limited
Ascot, Berkshire
Hotel Reception Supervisor (Opera PMS / Luxury Hotel) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Hotel Reception Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious 5-star hotel where you'll take real ownership of a busy front office, enjoy a 4 on 4 off shift pattern, strong progression opportunities, and a 5,000 annual bonus alongside excellent company benefits? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279C If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Jun 18, 2026
Full time
Hotel Reception Supervisor (Opera PMS / Luxury Hotel) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Hotel Reception Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious 5-star hotel where you'll take real ownership of a busy front office, enjoy a 4 on 4 off shift pattern, strong progression opportunities, and a 5,000 annual bonus alongside excellent company benefits? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279C If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
The starting salary for this position is £32,111 per annum based on 36 hours per week, across 42 weeks per year. The role is term time, plus an additional 15 days per year. The 52 week equivalent salary is £34,660. We are excited to be hiring Enhanced Language and Communication Support Workers to join our fantastic Enhanced Language and Communication Initiative (ELCi) team! You will have a main Surrey office base in either Woking or Reigate and will work in schools across a designated area. We support agile working and are committed to providing a healthy work/life balance, considering flexible working wherever possible. Our Offer to You: A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role ELCi is closely aligned with the Department for Education's SEND reforms set out in the "Every Child Achieving and Thriving" White Paper, particularly the "Experts at Hand" model. It aims to strengthen the capability of mainstream education settings to meet children's needs earlier, more effectively, and inclusively. Some children may present with short, or longer-term additional needs on school entry. Improved understanding, together with the implementation of 'whole class approaches' can make a real difference to both staff and children's experiences. These approaches, that are beneficial to all and essential for some, will form the foundation of a communication supportive environment that enhances inclusion in our reception classes. It is expected that ALL children in reception will benefit from a language rich environment and our enhanced offer. The ELCi team is designed to support children with a range of additional needs in their reception year. Through collaborating with key school staff, children will be supported with their communication and emotional regulation needs, so that they can learn and thrive in their local school. You will be joining a small team of Support Workers, supported by an ELCi Coordinator and led jointly by the Clinical Lead for Speech and Language Therapy and Senior Educational Psychologist. Training and ongoing professional development will be provided to ensure that you can confidently support settings and make a real difference to children's lives. What you'll be doing As a Support Worker, you will be delivering weekly input in reception classes, supporting teaching staff to create a communication friendly environment by implementing whole class approaches. You will use modelling and coaching skills to give staff the confidence to embed these approaches independently. This is a great opportunity to further develop your skills and work in a more autonomous way to develop our service to those in mainstream schools with speech, language and communication needs. Your main duties as an Enhanced Language and Communication Support Worker will include: Assessing communication supports in Reception classes using a SCERTS framework Delivering weekly input and coaching in reception classes to support teaching staff to create a communication friendly environment Modelling strategies to school staff Problem solving with the class team to meet children's needs Supporting with target setting, monitoring and review of agreed targets for staff Information sharing, signposting and advice Active engagement with supervision and a commitment to continuous professional development Contributing to project work to develop the team and evaluation data Your Application In order to be considered for shortlisting, your CV and personal statement will clearly evidence the following skills and align with our behaviours: A minimum of three years' experience of working with children and young people with additional/special educational needs Experience of working within mainstream education settings Ability to work independently and flexibly A passion and enthusiasm for supporting children with additional needs and disabilities Experience and knowledge of evidence-based language, and communication strategies and approaches Surrey has both urban and rural areas and as part of this role, you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel to schools within a designated area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. The job advert closes at 23:59 on 30.06.2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 18, 2026
Full time
The starting salary for this position is £32,111 per annum based on 36 hours per week, across 42 weeks per year. The role is term time, plus an additional 15 days per year. The 52 week equivalent salary is £34,660. We are excited to be hiring Enhanced Language and Communication Support Workers to join our fantastic Enhanced Language and Communication Initiative (ELCi) team! You will have a main Surrey office base in either Woking or Reigate and will work in schools across a designated area. We support agile working and are committed to providing a healthy work/life balance, considering flexible working wherever possible. Our Offer to You: A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role ELCi is closely aligned with the Department for Education's SEND reforms set out in the "Every Child Achieving and Thriving" White Paper, particularly the "Experts at Hand" model. It aims to strengthen the capability of mainstream education settings to meet children's needs earlier, more effectively, and inclusively. Some children may present with short, or longer-term additional needs on school entry. Improved understanding, together with the implementation of 'whole class approaches' can make a real difference to both staff and children's experiences. These approaches, that are beneficial to all and essential for some, will form the foundation of a communication supportive environment that enhances inclusion in our reception classes. It is expected that ALL children in reception will benefit from a language rich environment and our enhanced offer. The ELCi team is designed to support children with a range of additional needs in their reception year. Through collaborating with key school staff, children will be supported with their communication and emotional regulation needs, so that they can learn and thrive in their local school. You will be joining a small team of Support Workers, supported by an ELCi Coordinator and led jointly by the Clinical Lead for Speech and Language Therapy and Senior Educational Psychologist. Training and ongoing professional development will be provided to ensure that you can confidently support settings and make a real difference to children's lives. What you'll be doing As a Support Worker, you will be delivering weekly input in reception classes, supporting teaching staff to create a communication friendly environment by implementing whole class approaches. You will use modelling and coaching skills to give staff the confidence to embed these approaches independently. This is a great opportunity to further develop your skills and work in a more autonomous way to develop our service to those in mainstream schools with speech, language and communication needs. Your main duties as an Enhanced Language and Communication Support Worker will include: Assessing communication supports in Reception classes using a SCERTS framework Delivering weekly input and coaching in reception classes to support teaching staff to create a communication friendly environment Modelling strategies to school staff Problem solving with the class team to meet children's needs Supporting with target setting, monitoring and review of agreed targets for staff Information sharing, signposting and advice Active engagement with supervision and a commitment to continuous professional development Contributing to project work to develop the team and evaluation data Your Application In order to be considered for shortlisting, your CV and personal statement will clearly evidence the following skills and align with our behaviours: A minimum of three years' experience of working with children and young people with additional/special educational needs Experience of working within mainstream education settings Ability to work independently and flexibly A passion and enthusiasm for supporting children with additional needs and disabilities Experience and knowledge of evidence-based language, and communication strategies and approaches Surrey has both urban and rural areas and as part of this role, you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel to schools within a designated area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. The job advert closes at 23:59 on 30.06.2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
We are looking for an experienced Dental Receptionist/Treatment Coordinator. The practice is fully private. They are located in the heart of the Harley Street medical district.We are seeking an enthusiastic, friendly, and hard-working person to join lovely team! Job Overview for Dental Receptionist/Treatment Coordinator Full-time 40 hours in 5 days Monday - Friday (shifts required depending on rota: 07:30-16:30 and 09:30-18:30) Requirements for Dental Receptionist/Treatment Coordinator Experience in working at a private dental practice (preferably 3 years ) Understanding of procedures and workflow Experience with dental software; ideally SOE Proficient knowledge and computer literacy in all Microsoft Office programmes such as Word, Excel, Outlook The main duties involved but not restricted to Dental Receptionist/Treatment Coordinator Opening reception, logging in and switching on Warmly greeting and acknowledging patients as they arrive Ensure the consistent delivery of an excellent patient experience Answering the phone and responding to emails Diary management, scheduling, and rescheduling patient appointments Following daily reception checklist and highlighting tasks when complete Setting up recalls for dental appointments Treatment coordination: contacting patients to book for outstanding treatment and keeping track Creating treatment plan estimates and emailing/printing for patients Monitor the conversion of treatment plans and liaise with patients with outstanding treatment plans Arranging for dental scans and appointments elsewhere when required Taking payments and logging card and cash patients in book Emailing patient invoices, completing, and filing insurance forms Debt collecting Formatting and emailing referral letters and x-rays/scans to external clinicians Assist the clinical team in the delivery of high-quality and safe patient care Managing office and stock supplies Office duties including document filing, scanning, copying, and shredding. Tracking lab work incoming and outgoing Bank and post run Cashing up and closing the reception and the building securely at the end of day Any other duties which may be requested by the practice owner or practice manager from time to time
Jun 17, 2026
Full time
We are looking for an experienced Dental Receptionist/Treatment Coordinator. The practice is fully private. They are located in the heart of the Harley Street medical district.We are seeking an enthusiastic, friendly, and hard-working person to join lovely team! Job Overview for Dental Receptionist/Treatment Coordinator Full-time 40 hours in 5 days Monday - Friday (shifts required depending on rota: 07:30-16:30 and 09:30-18:30) Requirements for Dental Receptionist/Treatment Coordinator Experience in working at a private dental practice (preferably 3 years ) Understanding of procedures and workflow Experience with dental software; ideally SOE Proficient knowledge and computer literacy in all Microsoft Office programmes such as Word, Excel, Outlook The main duties involved but not restricted to Dental Receptionist/Treatment Coordinator Opening reception, logging in and switching on Warmly greeting and acknowledging patients as they arrive Ensure the consistent delivery of an excellent patient experience Answering the phone and responding to emails Diary management, scheduling, and rescheduling patient appointments Following daily reception checklist and highlighting tasks when complete Setting up recalls for dental appointments Treatment coordination: contacting patients to book for outstanding treatment and keeping track Creating treatment plan estimates and emailing/printing for patients Monitor the conversion of treatment plans and liaise with patients with outstanding treatment plans Arranging for dental scans and appointments elsewhere when required Taking payments and logging card and cash patients in book Emailing patient invoices, completing, and filing insurance forms Debt collecting Formatting and emailing referral letters and x-rays/scans to external clinicians Assist the clinical team in the delivery of high-quality and safe patient care Managing office and stock supplies Office duties including document filing, scanning, copying, and shredding. Tracking lab work incoming and outgoing Bank and post run Cashing up and closing the reception and the building securely at the end of day Any other duties which may be requested by the practice owner or practice manager from time to time
Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & ComplianceManage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. Must have administrative experience within professional services What you'll get in return This role is paying 25,000, excellent benefits and a fantastic business which promotes self-development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 17, 2026
Full time
Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & ComplianceManage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. Must have administrative experience within professional services What you'll get in return This role is paying 25,000, excellent benefits and a fantastic business which promotes self-development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ernest Gordon Recruitment Limited
Ascot, Berkshire
Reception Supervisor (Luxury Hotel/ Opera PMS) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Reception Supervisor or similar with Opera PMS experience, looking to join a world-renowned luxury hotel group offering a 5,000 annual bonus, clear progression opportunities, complimentary hotel stays, and the chance to develop your career within a prestigious 5-star environment? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279D If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Jun 17, 2026
Full time
Reception Supervisor (Luxury Hotel/ Opera PMS) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Reception Supervisor or similar with Opera PMS experience, looking to join a world-renowned luxury hotel group offering a 5,000 annual bonus, clear progression opportunities, complimentary hotel stays, and the chance to develop your career within a prestigious 5-star environment? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279D If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.