24 jobs found

Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details

Commercial Account Handler Location: Chester Job Type: Full Time Permanent Salary: Competitive (dependent on experience) + Bonus + Benefits Commercial Account Handler - Chester Are you an experienced Commercial Account Handler looking for your next opportunity with a growing insurance brokerage? We're recruiting on behalf of a well-established commercial insurance broker that continues to invest in its people, technology and long-term growth. This is an excellent opportunity to join a supportive team where you'll work with a varied portfolio of commercial clients and play an integral role in delivering outstanding service. Following significant investment and continued expansion, the business is entering an exciting new phase of growth. With a strong presence in the commercial insurance market, access to specialist insurer facilities, and ambitious plans for the future, this is an ideal opportunity for someone looking to develop their career within a supportive and forward-thinking environment. The Role As a Commercial Account Handler, you will play a key role in delivering an exceptional service to a diverse portfolio of commercial clients. Working closely with Account Executives, while also managing your own portfolio, you'll be responsible for handling business from initial enquiry through to placement, renewal and ongoing servicing. This is a varied role requiring strong technical knowledge, excellent organisation and a genuine commitment to providing first-class client service. Key Responsibilities Manage a portfolio of commercial insurance clients. Support Account Executives with the servicing of larger client accounts. Arrange new business, renewals and mid-term adjustments. Obtain and assess client information to identify insurance requirements. Negotiate competitive terms with insurer partners. Prepare quotations, policy documentation and associated paperwork. Explain policy cover and terms to clients. Handle client enquiries promptly and professionally. Support clients throughout the claims process where required. Maintain accurate records and ensure FCA and regulatory compliance. Identify opportunities to generate additional commercial business. About You We're looking for someone who has: Previous experience within commercial insurance broking (essential) . A good understanding of commercial insurance products. Excellent communication and relationship-building skills. Strong organisational skills with excellent attention to detail. The ability to prioritise work in a busy environment. A proactive and customer-focused approach. Experience using Acturis would be advantageous but isn't essential. Cert CII qualification (or working towards it) would be beneficial, with study support available. What's on Offer Competitive salary. Discretionary annual bonus. Company pension scheme. Life Assurance. Income Protection. Healthcare Cash Plan. Support towards professional qualifications. Ongoing training and career development. A supportive and collaborative working environment. Apply Now If you're an experienced Commercial Account Handler looking to join a successful and growing commercial insurance brokerage, we'd love to hear from you. Apply today or contact us in confidence for more information.

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

We are looking for a Claims Handler to join our fast-paced team in Manchester If you are an experienced commercial lines Claims Handler who thrives on a challenge and are a real customer champion you could be just the person to join our team.Experience in Professional Indemnity claims would be an advantage. Claims is at the forefront of our service. Our clients rely upon us to deliver when they most need us, resolve issues, keep them in the loop and generally fight their corner. The role exists to manage claims for our professional indemnity clients, (construction, Solicitors, Accountants) keeping them updated and quickly resolving issues as they arise. As well as maintaining a claim caseload, you will prepare claims analysis reports and assist with the training and developing more junior colleagues. Claims is a fast-paced environment where you are constantly learning new things and brokering solutions our clients are happy with, no two days are the same. Requirements Technical knowledge of commercial claims, preferably professional indemnity insurance Strong Customer Service Experience Microsoft Office knowledge - Word, Outlook, Excel Person Specification Excellent communication and interpersonal skills Proactive attitude, with the ability to use initiative Excellent organisational skills The ability to work under pressure, while maintaining attention to detail Effective teamworking skills Confident oral and written communication skills Willingness to learn Resilience, to enable you to deal with problems and constructive criticism Proactive attitude, with the ability to use initiative Please note, due to annual leave, interview booking will not take place until early July. In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays, increasing with length of service 35 hour working week Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

? Shape the Future of Complex Injury Law at Keoghs We're looking for an ambitious and inspiring Senior Associate / Lead Lawyer to join our Complex Injury team in Birmingham . This is a standout opportunity to step into a leadership role where you will lead, develop and grow a high-performing team , while handling a stimulating caseload of high-value claims. At Keoghs, you'll be empowered to build your reputation , strengthen client relationships, and play a key role in developing both the team and our wider business. What You'll Be Doing As Lead Lawyer, you'll combine technical excellence with people leadership and client development , making a real impact across the firm. Your key responsibilities will include: Leading, motivating and developing a team of complex injury lawyers (2 direct reports initially, with scope to grow) Managing a caseload of complex injury claims, primarily RTA with some EL/PL exposure Handling large loss cases (250thousand - 1M+), supported by a Technical Director Advising clients on indemnity, liability, quantum and claims strategy Building and strengthening relationships with key insurance clients and senior claims handlers Developing your profile and supporting business development and client growth Delivering training internally and to clients Attending court hearings, trials and settlement conferences Driving team performance through objective setting, regular reviews, and development plans Supporting recruitment and team expansion as the function grows Ensuring compliance with SRA regulations and firm processes What we're looking for Technical Expertise: Qualified Solicitor with strong Defendant RTA experience Proven track record handling high-value complex injury claims Experience managing cases 250thousand - 1M+ Confident in advocacy Leadership Capability: Proven ability to lead, inspire and develop a team Strong communicator, able to deliver feedback and support performance effectively Passionate about people development, wellbeing and engagement Skilled at delegation and workload management Core Skills: Confident, proactive and driven Excellent communication and client relationship skills Strong analytical and decision-making abilities Commercially aware with business development acumen Highly organised, with the ability to prioritise and meet deadlines Why Join Keoghs? This is more than just a legal role - it's a chance to shape a team, build client relationships and develop your leadership career in a firm that values innovation and collaboration. You'll be joining a business that is committed to your growth, success and long-term career development . ? Ready to Lead? If you're ready to take the next step in your career and make a meaningful impact in a high-performing, forward-thinking team, we'd love to hear from you. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

INSURANCE MANAGER (PROPERTY) Trinity Estates • £Competitive, aligned to experience • Hybrid (following 6-month probation) ROLE OVERVIEW We need an Insurance Manager who can take full ownership of our insurance operations and run them confidently, commercially and compliantly, without being micromanaged. You'll be trusted to manage our organisation's insurance portfolio, oversee claims handling, lead annual renewals and ensure the business has appropriate coverage in place. This is a role for someone who balances commercial awareness with risk protection and takes a proactive approach to identifying gaps and improving processes. ROLE EXPECTATIONS This is a broad, hands-on role that requires strong technical knowledge, sound judgement and confidence dealing with brokers, underwriters, legal advisers and internal stakeholders across the business. You will need to balance coverage adequacy, cost control and regulatory compliance at the same time and be comfortable making decisions rather than escalating them. You will be expected to run your portfolio of policies and claims, spotting issues early, managing risk and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Insurance coverage is comprehensive, compliant and aligned to business needs Renewals are completed smoothly, on time and at competitive terms Claims are handled efficiently from notification through to settlement Senior management have clear visibility of insurance performance, claims trends and risk exposure HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the organisation's insurance portfolio, including renewals, policy reviews and documentation Overseeing claims handling from notification through to settlement Liaising with brokers, underwriters, claims handlers and legal advisers Reviewing policies, endorsements and exclusions to identify coverage gaps or risks Supporting contract reviews by assessing insurance clauses and compliance requirements Preparing reports for senior management on insurance performance and renewal outcomes Working with finance, legal, procurement and operations to support effective risk management Identifying opportunities to improve processes, reduce costs and strengthen controls WHO THIS ROLE IS FOR This role suits someone who: Has proven experience in insurance management, claims management, broking or underwriting Has strong knowledge of property insurance products, policy structures and claims processes Is confident managing renewals and negotiating with brokers and insurers Can review complex documentation and identify coverage issues quickly Takes pride in delivering a well-controlled, compliant insurance function EXPERIENCE THAT HELPS Professional insurance qualification such as CII Experience in corporate insurance, property insurance, liability insurance, professional indemnity or financial lines Experience working in a regulated environment Strong analytical, negotiation and problem-solving skills Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint WHAT WE OFFER Competitive salary and benefits package 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to clear processes, strong internal support and genuine opportunities for progression within a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Claims Manager (Commercial Insurance) Shrewsbury 30,000 - 33,000 + Industry Training + 25 days holiday + Pension Are you a Claims Manager or similar from a commercial / agricultural background looking to step into your next long term career with a company who will progress your industry knowledge? Do you want to join a long standing insurance company, who are consistently growing and expanding in to new industries, whilst keeping you engaged and consistently passing you new and exciting jobs to process? This company was founded in 1992, moving from strength to strength, based in Shrewsbury, looking to expand their team and become the go to insurance broker in the West Midlands. In this role as the Claim's Manager you will oversee and have complete responsibility of all Commercial, Agricultural and Personal Lines Business, ensuring that claims are processed accurately and efficiently. This role: Chase outstanding claims regularly Ensure payments received on behalf of customers Identifying and resolving challenges related to claims processing Supervise claims handlers and provide guidance Communicate with clients, loss adjusters, and claims handlers to manage claims effectively The person: Commutable to Shrewsbury Claims Management experience (Or similar) Background in commercial or agricultural insurance Reference: BBBH25982 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.

Claims Team Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Claims Team Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Team Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Claims Team Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).

Claims Manager - Bristol (Full Time) (Award-winning firm - Competitive Salary) Role Overview A senior leadership opportunity within an award-winning organisation, overseeing a high-performing professional indemnity claims function. As Claims Manager, you will provide strategic direction, operational oversight and technical leadership across a team of Claims Handlers, Senior Handlers and Technical Specialists. You will play a pivotal role in shaping team capability, strengthening insurer relationships and ensuring the delivery of a market-leading delegated authority claims service. The position is based in Bristol. Key Responsibilities Strategic team leadership - driving performance, capability and engagement across a multi-level claims team. Client relationship ownership - acting as a senior point of contact for insurer partners, ensuring a collaborative and solutions-focused approach. Operational excellence - ensuring consistent compliance with SLAs, KPIs and delegated authority frameworks. Technical governance - overseeing file quality, technical accuracy and adherence to best practice. Management information oversight - ensuring the integrity of MI and reporting across the account, including liaison with internal administration teams. Capability development - delivering technical training, coaching and mentoring to enhance expertise across the department. Risk and trend analysis - identifying emerging issues and escalating insights to senior leadership and insurer clients. Stakeholder engagement - preparing for and chairing key meetings, representing the claims function with professionalism and authority. Continuous improvement - evaluating and enhancing processes, procedures and operational workflows. Experience & Expertise Extensive technical claims experience, ideally within professional indemnity or complex commercial lines. Strong understanding of relevant legislation, policy wordings and claims methodologies. Proven leadership experience, with the ability to inspire, develop and manage a multi-disciplinary team. Demonstrated success in building and maintaining insurer and stakeholder relationships. Commercially astute, with the ability to balance technical rigour with operational efficiency. A collaborative, inclusive leadership style aligned with a high-performance culture. Why This Role Stands Out Join an award-winning, nationally recognised firm with a strong reputation in insurance and claims. Lead a growing team with genuine influence over culture, performance and future strategy. Benefit from a very competitive salary and a comprehensive benefits package supporting wellbeing, flexibility and professional development. Please click on apply or call Lucy at Pertemps Bristol for a confidential chat about the role.

Claims Handler - Bristol (Full Time) About the Role Join a growing claims team handling pre-litigated matters from first notification through to resolution. You'll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high-quality, efficient claims service. Key Responsibilities Manage a varied caseload, reviewing cover, investigating claims and advising insureds. Negotiate settlements within delegated authority. Support insured professionals in responding to complaints and claims. Meet SLA and KPI standards for both internal and insurer requirements. Maintain accurate case records on the case management system. Prepare reports for insurer clients. Identify trends and risks and escalate where needed. What You'll Bring Claims handling experience with good technical understanding. Confident communication and relationship-building skills. A proactive, commercial approach with the ability to prioritise effectively. A collaborative mindset and commitment to high-quality service delivery. Strong attention to detail and confidence using case management systems. Location Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office. Culture & Benefits You'll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work-life balance and professional development. A competitive salary is on offer for the role. Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role.

Location: Liverpool Working Hours: 35 hours per week, Monday-Friday (9:00am-5:00pm) Ready to Lead, Inspire and Deliver Excellence? We're looking for a driven and dynamic Team Leader to join our Pre-Litigated Motor Claims team in Liverpool. This is your opportunity to step into a high-impact leadership role where you'll shape performance, develop talented individuals, and deliver exceptional service to clients. If you thrive in a fast-paced environment, enjoy coaching others, and have strong motor claims expertise, we would love to hear from you. What You'll Be Doing As Team Leader, you will play a key role in leading a team of Claims Handlers and ensuring strong operational delivery. You will: Drive team performance, ensuring targets and operational measures are achieved Deliver a consistently high-quality service to clients Review and allocate new claims based on complexity and value Ensure adherence to client service protocols Identify training needs and support team development Conduct regular one-to-one meetings to maximise performance and engagement Support reporting, analysis, and continuous improvement initiatives You will report to the Deputy Business Unit Director and work closely with other Team Leaders to share best practices and drive overall success What we're looking for We are looking for someone who combines technical expertise with strong leadership skills: Previous experience in a Team Leader or Deputy role Strong technical knowledge of motor claims Excellent analytical and problem-solving abilities Strong communication and interpersonal skills, with the ability to influence Highly organised with the ability to manage priorities effectively A solid understanding of client expectations and protocols Commercial awareness and a results-driven mindset Ability to build strong working relationships and support business objectives Why Join Us? At Keoghs, our values shape everything we do. We are committed to building a culture where people can thrive, grow, and succeed together: We are connected We are dynamic We are innovative We succeed together If you're ready to take the next step in your leadership career and make a meaningful impact within a high-performing team, we'd love to hear from you. Join us and lead the way in delivering exceptional claims service. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Commercial Insurance Account Handler Malton, York + Hybrid Working Salary up to 35,000 Are you an experienced and customer-focused commercial insurance professional? Join our dynamic team as a Commercial Insurance Account Handler at a leading commercial insurance brokerage firm based in York. In this pivotal role, you will be responsible for managing and maintaining a portfolio of commercial insurance accounts for businesses in York and the surrounding areas. You'll ensure our clients receive exceptional commercial insurance services and tailored business insurance solutions to meet their unique requirements. Key Responsibilities: Develop and nurture strong relationships with commercial clients in York, understanding their operations, risks, and commercial insurance coverage needs. Conduct thorough risk assessments and provide expert advice on appropriate commercial insurance policies and business insurance packages. Negotiate with top insurance providers to secure competitive pricing and favourable policy terms for commercial clients in York. Handle policy renewals, endorsements, and modifications promptly for commercial insurance accounts in York. Promptly respond to client inquiries, claims, and concerns, delivering outstanding customer service for commercial insurance in York. Stay up-to-date with industry trends, regulations, and commercial insurance product offerings to recommend optimal solutions. Collaborate with colleagues and insurance providers to ensure seamless commercial account management in York. Qualifications: Proven experience as a Commercial Insurance Account Handler or a similar commercial insurance role in York. Comprehensive knowledge of commercial insurance products in York, including property, liability, and specialised coverage. Excellent communication and interpersonal skills, with the ability to build rapport with commercial clients in York. Strong analytical and problem-solving abilities for commercial insurance accounts. Proficiency in using insurance software and Microsoft Office suite. Commitment to providing exceptional customer service for commercial insurance in York. The Benefits Salary up to 35,000 dependant on experience + Bonus Bonus based on New Business as well as retention. Hybrid working after probation Funding through the CII By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Scheme Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Scheme Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Scheme Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Scheme Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Scheme Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).

COMMERCIAL CLAIMS HANDLER MANSFIELD UP TO 35,000 + BONUS AND HYBRID THE OPPORTUNITY: We're working with a growing well-established Corporate Insurance Broker with over 40 years in the industry, working across a wide range of sectors throughout the UK. This is a hybrid role, offering a great balance of office collaboration and home working. This is an excellent opportunity to join a highly respected brokerage where you will take ownership of a varied portfolio of commercial claims, working closely with clients, insurers and internal stakeholders to deliver outstanding claims support and service. If you are an experienced Commercial Claims Handler looking to broaden your exposure across a wider range of commercial risks whilst developing your career within a supportive and growing business, this opportunity is not to be missed. SKILLS & ABILITIES: Previous experience in a Commercial Claims Handler role. Experience handling Commercial Property claims is highly desirable. Exposure to Commercial Motor claims would be advantageous. Strong communication and negotiation skills. Excellent attention to detail and organisational ability. Ability to manage multiple claims simultaneously. Cert CII qualification would be advantageous but not essential. Desire to broaden knowledge across a wider range of commercial insurance products. WHAT'S IN IT FOR YOU: Salary up to 35,000 Hybrid working Bonus Structure based on company performance CII Study Support Excellent Career Development Opportunities Supportive and Collaborative Team Environment The opportunity to do meaningful work helping customers when they need it most KEY RESPONSIBILITIES: Manage a portfolio of commercial insurance claims from notification through to settlement. Act as the primary point of contact for clients throughout the claims process. Liaise with insurers, loss adjusters, solicitors and other third parties to ensure claims are progressed efficiently. Provide advice and support to clients regarding policy coverage and claims procedures. Ensure all claims are handled in accordance with FCA regulations and internal compliance procedures. Maintain accurate and up-to-date records on all claims files. Build and maintain strong relationships with clients, insurers and colleagues. Assist with identifying opportunities to improve claims processes and client service delivery. TO APPLY: If you are an experienced Commercial Claims Handler with the required skills, please send your CV for immediate consideration as we are currently shortlisting candidates for interview. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1025. For all other vacancies, take a look at our website - (url removed).

Commercial Account Handler Benefits: Salary: 30,000 - 50,000 DOE Location: Mansfield - Flexibility with remote working on successful completion of probationary period - preferably 2 days in the office Hours: 9:00am - 5:00pm, Monday to Friday Benefits: 3% Employer Pension Contribution and 25 days holiday plus stats Opportunity to work with an established and supportive team Professional development and training opportunities Support towards industry qualifications. Opportunity to attend networking events and develop your professional profile. Are you an experienced Commercial Account Handler looking to join a professional and growing insurance brokerage? We are seeking a motivated and customer-focused individual to support our commercial clients and deliver exceptional service across all aspects of commercial insurance. The Role: You will be responsible for managing a portfolio of commercial insurance clients, handling renewals, new business, mid-term adjustments, claims, and general client enquiries. You will work closely with insurers, underwriters, and Account Executives to ensure clients receive the most suitable cover and advice. Key Responsibilities: Manage commercial insurance renewals, new business, and policy adjustments. Provide expert advice and outstanding customer service to clients. Liaise with insurers and underwriters to obtain competitive terms. Handle claims and policy queries efficiently and professionally. Ensure all activities comply with FCA regulations and company procedures. Build and maintain strong relationships with clients and insurer partners. Support business growth through client retention and cross-selling opportunities. Attend business networking events and industry functions when required. What We're Looking For Previous experience as a Commercial Account Handler within an insurance brokerage. Strong knowledge of commercial insurance products. Excellent communication and relationship-building skills. High attention to detail and strong organisational abilities. Experience working within FCA-regulated environments. Knowledge of systems such as Acturis, Open GI, and Microsoft Office is advantageous. A willingness to work towards Dip CII qualifications (or already qualified). If you are looking to take the next step in your insurance career and join a business that values expertise, professionalism, and client service, we'd love to hear from you.

An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.