Senior Account Manager - Healthcare FM

Senior Account Manager - Healthcare FM

We are working in partnership with a leading facilities and engineering services provider delivering hard FM, capital projects, and technical services across one of the UK's most complex and high-profile healthcare estates.

Due to continued investment and operational demand, we are looking to engage with experienced Account Managers to take full responsibility for service delivery across a key acute hospital within the estate.

This is a senior leadership role within a live healthcare environment, requiring strong operational oversight, commercial awareness, and stakeholder management.

The Role

• Full accountability for delivery of hard FM services across a large hospital site
• Lead a multidisciplinary team of approximately 40 staff across:
  • Operations
  • Engineering
  • Compliance
  • Projects
  • Commercial / finance support
• Ensure delivery of KPI performance, compliance standards, and contract obligations
• Manage subcontractors and specialist service providers
• Own P&L performance, budgets, and cost control
• Build and maintain strong relationships with senior stakeholders across the healthcare estate
• Drive continuous improvement across service delivery, compliance, and operational performance

What We're Looking For

• Proven experience in Account Manager / Contract Manager roles within FM
• Strong background in healthcare environments (NHS or private hospitals highly desirable)
• Demonstrable experience managing large-scale contracts and teams (20+ staff)
• Commercially aware with P&L responsibility
• Strong understanding of compliance, ideally within healthcare or critical environments
• Ability to lead across operational, technical, and project-based services

The Opportunity

This is an opportunity to take ownership of a high-profile healthcare contract within a large and complex estate environment.

You'll be leading a well-established team, with responsibility for performance, compliance, and delivery across a critical site, while contributing to ongoing investment, upgrades, and operational improvements.

Apply / Enquiry

We are also keen to speak with senior FM professionals open to understanding the healthcare /critical markets and upcoming opportunities.

All conversations will be handled on a strictly confidential basis.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.