We are delighted to be working with a leading business in Ipswich who are currently recruiting for a passionate Customer Service Advisor to strength their busy Customer Service Department. Our client is looking for a conscientious, responsible, hardworking individual who thrives within a fast-paced working environment to join their successful team. The successful applicant will possess excellent communication skills and will have ideally gained previous experience within an office-based Customer Service environment. Key Responsibilities: Process orders via email or telephone and offer alternatives and delivery dates where necessary. Maximising sales opportunities by offering alternatives and special offers. Responding to all calls and emails within the targeted timeframe to maintain the clients high standards of customer service. Managing service warranty calls, arranging service calls between the customer and authorised service agents. Answer enquiries on any product in the catalogue, which may mean liaising with the purchasing team or manufacturers. Track deliveries for customers and request PODs from carriers. Make sure that each client receives the highest standard of customer services. Deal with the return of faulty/damaged products as well as shortages and overcharges. Skills & Experience: Great communication skills with an excellent phone manner. High attention to detail and accuracy. Excellent computer skills including Microsoft Office and experience in using internal databases. Great analytical skills. Team player. Previous experience working within a Customer Service environment is desirable. The ideal candidate will have an excellent telephone manner but will also have the forward-thinking mentality and the confidence to communicate with new and existing clients.
Jun 29, 2026
Full time
We are delighted to be working with a leading business in Ipswich who are currently recruiting for a passionate Customer Service Advisor to strength their busy Customer Service Department. Our client is looking for a conscientious, responsible, hardworking individual who thrives within a fast-paced working environment to join their successful team. The successful applicant will possess excellent communication skills and will have ideally gained previous experience within an office-based Customer Service environment. Key Responsibilities: Process orders via email or telephone and offer alternatives and delivery dates where necessary. Maximising sales opportunities by offering alternatives and special offers. Responding to all calls and emails within the targeted timeframe to maintain the clients high standards of customer service. Managing service warranty calls, arranging service calls between the customer and authorised service agents. Answer enquiries on any product in the catalogue, which may mean liaising with the purchasing team or manufacturers. Track deliveries for customers and request PODs from carriers. Make sure that each client receives the highest standard of customer services. Deal with the return of faulty/damaged products as well as shortages and overcharges. Skills & Experience: Great communication skills with an excellent phone manner. High attention to detail and accuracy. Excellent computer skills including Microsoft Office and experience in using internal databases. Great analytical skills. Team player. Previous experience working within a Customer Service environment is desirable. The ideal candidate will have an excellent telephone manner but will also have the forward-thinking mentality and the confidence to communicate with new and existing clients.
Head of Finance, 14 month FTC, Northwest Housing Association, hybrid working Your new company A large Northwest housing association with an excellent hybrid working policy. 1-2 days per month office based. Your new role Reporting to the CFO with two direct reports, this is a 14-month maternity cover job responsible for financial reporting and rents and service charges. Duties and responsibilities include : Lead the development of the group's policies, procedures and processes to ensure best practice Deliver the annual audited financial statements for the group, whilst maintaining relationships with external auditors. Responsible for developing, implementing and monitoring financial controls Lead the rents and service charge team, ensuring all regulatory requirements are met Support the group's advisors to ensure full tax compliance Lead financial reporting and rents and service charge teams What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant with experience operating in a senior finance position within the social housing sector. Working knowledge of the latest accounting standards - IFRS102 Strong understanding of best practice in financial control What you'll get in return 14 month maternity cover FTC Hybrid working, 1-2 days per month in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 27, 2026
Seasonal
Head of Finance, 14 month FTC, Northwest Housing Association, hybrid working Your new company A large Northwest housing association with an excellent hybrid working policy. 1-2 days per month office based. Your new role Reporting to the CFO with two direct reports, this is a 14-month maternity cover job responsible for financial reporting and rents and service charges. Duties and responsibilities include : Lead the development of the group's policies, procedures and processes to ensure best practice Deliver the annual audited financial statements for the group, whilst maintaining relationships with external auditors. Responsible for developing, implementing and monitoring financial controls Lead the rents and service charge team, ensuring all regulatory requirements are met Support the group's advisors to ensure full tax compliance Lead financial reporting and rents and service charge teams What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant with experience operating in a senior finance position within the social housing sector. Working knowledge of the latest accounting standards - IFRS102 Strong understanding of best practice in financial control What you'll get in return 14 month maternity cover FTC Hybrid working, 1-2 days per month in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Get Staffed Online Recruitment Limited
Poole, Dorset
Tax Manager GP Clients Department: Tax Location: Hilldean Office (flexible across office locations) Reports To: Director Our client, a well-established accounting and advisory practice, is seeking an experienced Tax Manager to take primary responsibility for managing the tax affairs of General Practitioner (GP) and Medic clients. This is a tax-focused role requiring strong technical expertise in personal and partnership taxation, NHS pension-related matters, and client advisory services. In addition to leading all tax compliance and advisory work, the successful candidate must be capable of reviewing GP practice accounts, reviewing and submitting superannuation certificates, understanding key financial matters affecting GP clients, and attending client meetings to discuss accounts, tax planning, drawings, withdrawals, and business performance. The role also involves managing NHS Pension Scheme requirements for GP clients, including liaising with the NHS to obtain Annual Allowance Pension Savings Statements (AAPSS), reviewing and calculating Annual Allowance positions, and completing all associated RPPS reporting and compliance work. Key Responsibilities Tax Compliance and Advisory (Primary Responsibility) Manage the tax compliance process for a portfolio of GP clients. Prepare, review, and file personal, partnership, and related tax returns accurately and within agreed deadlines. Provide proactive tax planning and advisory services to GP clients. Maintain compliance with relevant tax legislation, regulations, and internal quality standards. Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner. Prepare and maintain clear, accurate, and complete working papers to support tax computations and filings. Review and submit annual estimates on PCSE. Advise clients on drawings, profit allocations, withdrawals, and tax implications. GP Accounts Review and Client Meetings Review GP practice accounts and identify matters requiring client discussion or action. Develop a strong understanding of GP practice finances and NHS-related accounting requirements. Attend client meetings to discuss accounts, tax positions, financial performance, drawings, and planning opportunities. Work closely with the accounts team to ensure a coordinated service offering for GP clients. Provide practical financial and tax advice based on both accounts and tax information. NHS Pension Scheme Services Review and submit GP superannuation certificates. Liaise with NHS bodies regarding pension-related matters. Obtain and review Annual Allowance Pension Savings Statements (AAPSS). Calculate Annual Allowance positions and pension tax charges where applicable. Complete RPPS reporting and all related compliance requirements. Keep up to date with NHS Pension Scheme regulations and developments. Client Service Communicate professionally with clients, manage expectations, and provide timely responses. Build and maintain strong client relationships to enhance satisfaction and retention. Act as a trusted adviser to GP clients on tax and related financial matters. Team Collaboration Work effectively with UK and India teams to achieve objectives. Provide technical guidance, problem-solving support, and training to colleagues. Be approachable and available to assist team members and clients. Support the development of junior team members. Operational Excellence Manage workloads effectively using prioritisation and planning techniques. Respond promptly to emails and follow up on assigned work. Support process improvements to enhance efficiency and client service delivery. Continuous Development Demonstrate a positive attitude and commitment to continuous learning. Seek guidance from directors and senior colleagues when appropriate. Contribute to team development and assist with onboarding and training initiatives. Required Skills & Attributes Strong technical knowledge of UK taxation. Experience advising owner-managed businesses, partnerships, or GP practices. Ability to review financial statements and discuss accounts confidently with clients. Strong understanding of NHS Pension Scheme requirements for GPs. Excellent time management and prioritisation skills. Strong communication and interpersonal abilities. Problem-solving mindset and collaborative approach. Ability to work under pressure while maintaining accuracy. Commitment to professional growth and team success. Qualifications & Experience ACA, ACCA, CTA, ATT, or equivalent professional qualification preferred. Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). Significant experience in UK tax compliance and advisory services. Experience working with GP practices, medical clients, or NHS-related matters is highly desirable. Familiarity with UK tax regulations, NHS Pension Scheme requirements, and filing processes. Benefits Health Cash Plan (WPA Cover) Cycle to Work Scheme Salary Sacrifice Scheme Travel expense reimbursement Other Statutory Benefits as per HMRC guidelines Apply now.
Jun 27, 2026
Full time
Tax Manager GP Clients Department: Tax Location: Hilldean Office (flexible across office locations) Reports To: Director Our client, a well-established accounting and advisory practice, is seeking an experienced Tax Manager to take primary responsibility for managing the tax affairs of General Practitioner (GP) and Medic clients. This is a tax-focused role requiring strong technical expertise in personal and partnership taxation, NHS pension-related matters, and client advisory services. In addition to leading all tax compliance and advisory work, the successful candidate must be capable of reviewing GP practice accounts, reviewing and submitting superannuation certificates, understanding key financial matters affecting GP clients, and attending client meetings to discuss accounts, tax planning, drawings, withdrawals, and business performance. The role also involves managing NHS Pension Scheme requirements for GP clients, including liaising with the NHS to obtain Annual Allowance Pension Savings Statements (AAPSS), reviewing and calculating Annual Allowance positions, and completing all associated RPPS reporting and compliance work. Key Responsibilities Tax Compliance and Advisory (Primary Responsibility) Manage the tax compliance process for a portfolio of GP clients. Prepare, review, and file personal, partnership, and related tax returns accurately and within agreed deadlines. Provide proactive tax planning and advisory services to GP clients. Maintain compliance with relevant tax legislation, regulations, and internal quality standards. Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner. Prepare and maintain clear, accurate, and complete working papers to support tax computations and filings. Review and submit annual estimates on PCSE. Advise clients on drawings, profit allocations, withdrawals, and tax implications. GP Accounts Review and Client Meetings Review GP practice accounts and identify matters requiring client discussion or action. Develop a strong understanding of GP practice finances and NHS-related accounting requirements. Attend client meetings to discuss accounts, tax positions, financial performance, drawings, and planning opportunities. Work closely with the accounts team to ensure a coordinated service offering for GP clients. Provide practical financial and tax advice based on both accounts and tax information. NHS Pension Scheme Services Review and submit GP superannuation certificates. Liaise with NHS bodies regarding pension-related matters. Obtain and review Annual Allowance Pension Savings Statements (AAPSS). Calculate Annual Allowance positions and pension tax charges where applicable. Complete RPPS reporting and all related compliance requirements. Keep up to date with NHS Pension Scheme regulations and developments. Client Service Communicate professionally with clients, manage expectations, and provide timely responses. Build and maintain strong client relationships to enhance satisfaction and retention. Act as a trusted adviser to GP clients on tax and related financial matters. Team Collaboration Work effectively with UK and India teams to achieve objectives. Provide technical guidance, problem-solving support, and training to colleagues. Be approachable and available to assist team members and clients. Support the development of junior team members. Operational Excellence Manage workloads effectively using prioritisation and planning techniques. Respond promptly to emails and follow up on assigned work. Support process improvements to enhance efficiency and client service delivery. Continuous Development Demonstrate a positive attitude and commitment to continuous learning. Seek guidance from directors and senior colleagues when appropriate. Contribute to team development and assist with onboarding and training initiatives. Required Skills & Attributes Strong technical knowledge of UK taxation. Experience advising owner-managed businesses, partnerships, or GP practices. Ability to review financial statements and discuss accounts confidently with clients. Strong understanding of NHS Pension Scheme requirements for GPs. Excellent time management and prioritisation skills. Strong communication and interpersonal abilities. Problem-solving mindset and collaborative approach. Ability to work under pressure while maintaining accuracy. Commitment to professional growth and team success. Qualifications & Experience ACA, ACCA, CTA, ATT, or equivalent professional qualification preferred. Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). Significant experience in UK tax compliance and advisory services. Experience working with GP practices, medical clients, or NHS-related matters is highly desirable. Familiarity with UK tax regulations, NHS Pension Scheme requirements, and filing processes. Benefits Health Cash Plan (WPA Cover) Cycle to Work Scheme Salary Sacrifice Scheme Travel expense reimbursement Other Statutory Benefits as per HMRC guidelines Apply now.
Tax Manager GP Clients Department: Tax Location: Hilldean Office (flexible across office locations) Reports To: Director We are seeking an experienced Tax Manager to take primary responsibility for managing the tax affairs of our General Practitioner (GP) and Medic clients. This is a tax-focused role requiring strong technical expertise in personal and partnership taxation, NHS pension-related matters, and client advisory services. In addition to leading all tax compliance and advisory work, the successful candidate must be capable of reviewing GP practice accounts, reviewing and submitting superannuation certificates, understanding key financial matters affecting GP clients, and attending client meetings to discuss accounts, tax planning, drawings, withdrawals, and business performance. The role also involves managing NHS Pension Scheme requirements for GP clients, including liaising with the NHS to obtain Annual Allowance Pension Savings Statements (AAPSS), reviewing and calculating Annual Allowance positions, and completing all associated RPPS reporting and compliance work. Key Responsibilities Tax Compliance and Advisory (Primary Responsibility) Manage the tax compliance process for a portfolio of GP clients. Prepare, review, and file personal, partnership, and related tax returns accurately and within agreed deadlines. Provide proactive tax planning and advisory services to GP clients. Maintain compliance with relevant tax legislation, regulations, and internal quality standards. Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner. Prepare and maintain clear, accurate, and complete working papers to support tax computations and filings. Review and submit annual estimates on PCSE. Advise clients on drawings, profit allocations, withdrawals, and tax implications. GP Accounts Review and Client Meetings Review GP practice accounts and identify matters requiring client discussion or action. Develop a strong understanding of GP practice finances and NHS-related accounting requirements. Attend client meetings to discuss accounts, tax positions, financial performance, drawings, and planning opportunities. Work closely with the accounts team to ensure a coordinated service offering for GP clients. Provide practical financial and tax advice based on both accounts and tax information. NHS Pension Scheme Services Review and submit GP superannuation certificates. Liaise with NHS bodies regarding pension-related matters. Obtain and review Annual Allowance Pension Savings Statements (AAPSS). Calculate Annual Allowance positions and pension tax charges where applicable. Complete RPPS reporting and all related compliance requirements. Keep up to date with NHS Pension Scheme regulations and developments. Client Service Communicate professionally with clients, manage expectations, and provide timely responses. Build and maintain strong client relationships to enhance satisfaction and retention. Act as a trusted adviser to GP clients on tax and related financial matters. Team Collaboration Work effectively with UK and India teams to achieve objectives. Provide technical guidance, problem-solving support, and training to colleagues. Be approachable and available to assist team members and clients. Support the development of junior team members. Operational Excellence Manage workloads effectively using prioritisation and planning techniques. Respond promptly to emails and follow up on assigned work. Support process improvements to enhance efficiency and client service delivery. Continuous Development Demonstrate a positive attitude and commitment to continuous learning. Seek guidance from directors and senior colleagues when appropriate. Contribute to team development and assist with onboarding and training initiatives. Required Skills & Attributes Strong technical knowledge of UK taxation. Experience advising owner-managed businesses, partnerships, or GP practices. Ability to review financial statements and discuss accounts confidently with clients. Strong understanding of NHS Pension Scheme requirements for GPs. Excellent time management and prioritisation skills. Strong communication and interpersonal abilities. Problem-solving mindset and collaborative approach. Ability to work under pressure while maintaining accuracy. Commitment to professional growth and team success. Qualifications & Experience ACA, ACCA, CTA, ATT, or equivalent professional qualification preferred. Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). Significant experience in UK tax compliance and advisory services. Experience working with GP practices, medical clients, or NHS-related matters is highly desirable. Familiarity with UK tax regulations, NHS Pension Scheme requirements, and filing processes. Benefits Health Cash Plan (WPA Cover) Cycle to Work Scheme Salary Sacrifice Scheme Travel expense reimbursement Other Statutory Benefits as per HMRC guidelines Apply now.
Jun 27, 2026
Full time
Tax Manager GP Clients Department: Tax Location: Hilldean Office (flexible across office locations) Reports To: Director We are seeking an experienced Tax Manager to take primary responsibility for managing the tax affairs of our General Practitioner (GP) and Medic clients. This is a tax-focused role requiring strong technical expertise in personal and partnership taxation, NHS pension-related matters, and client advisory services. In addition to leading all tax compliance and advisory work, the successful candidate must be capable of reviewing GP practice accounts, reviewing and submitting superannuation certificates, understanding key financial matters affecting GP clients, and attending client meetings to discuss accounts, tax planning, drawings, withdrawals, and business performance. The role also involves managing NHS Pension Scheme requirements for GP clients, including liaising with the NHS to obtain Annual Allowance Pension Savings Statements (AAPSS), reviewing and calculating Annual Allowance positions, and completing all associated RPPS reporting and compliance work. Key Responsibilities Tax Compliance and Advisory (Primary Responsibility) Manage the tax compliance process for a portfolio of GP clients. Prepare, review, and file personal, partnership, and related tax returns accurately and within agreed deadlines. Provide proactive tax planning and advisory services to GP clients. Maintain compliance with relevant tax legislation, regulations, and internal quality standards. Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner. Prepare and maintain clear, accurate, and complete working papers to support tax computations and filings. Review and submit annual estimates on PCSE. Advise clients on drawings, profit allocations, withdrawals, and tax implications. GP Accounts Review and Client Meetings Review GP practice accounts and identify matters requiring client discussion or action. Develop a strong understanding of GP practice finances and NHS-related accounting requirements. Attend client meetings to discuss accounts, tax positions, financial performance, drawings, and planning opportunities. Work closely with the accounts team to ensure a coordinated service offering for GP clients. Provide practical financial and tax advice based on both accounts and tax information. NHS Pension Scheme Services Review and submit GP superannuation certificates. Liaise with NHS bodies regarding pension-related matters. Obtain and review Annual Allowance Pension Savings Statements (AAPSS). Calculate Annual Allowance positions and pension tax charges where applicable. Complete RPPS reporting and all related compliance requirements. Keep up to date with NHS Pension Scheme regulations and developments. Client Service Communicate professionally with clients, manage expectations, and provide timely responses. Build and maintain strong client relationships to enhance satisfaction and retention. Act as a trusted adviser to GP clients on tax and related financial matters. Team Collaboration Work effectively with UK and India teams to achieve objectives. Provide technical guidance, problem-solving support, and training to colleagues. Be approachable and available to assist team members and clients. Support the development of junior team members. Operational Excellence Manage workloads effectively using prioritisation and planning techniques. Respond promptly to emails and follow up on assigned work. Support process improvements to enhance efficiency and client service delivery. Continuous Development Demonstrate a positive attitude and commitment to continuous learning. Seek guidance from directors and senior colleagues when appropriate. Contribute to team development and assist with onboarding and training initiatives. Required Skills & Attributes Strong technical knowledge of UK taxation. Experience advising owner-managed businesses, partnerships, or GP practices. Ability to review financial statements and discuss accounts confidently with clients. Strong understanding of NHS Pension Scheme requirements for GPs. Excellent time management and prioritisation skills. Strong communication and interpersonal abilities. Problem-solving mindset and collaborative approach. Ability to work under pressure while maintaining accuracy. Commitment to professional growth and team success. Qualifications & Experience ACA, ACCA, CTA, ATT, or equivalent professional qualification preferred. Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). Significant experience in UK tax compliance and advisory services. Experience working with GP practices, medical clients, or NHS-related matters is highly desirable. Familiarity with UK tax regulations, NHS Pension Scheme requirements, and filing processes. Benefits Health Cash Plan (WPA Cover) Cycle to Work Scheme Salary Sacrifice Scheme Travel expense reimbursement Other Statutory Benefits as per HMRC guidelines Apply now.
The FTA Officer will play a key role in managing and reconciling financial transactions within the property department of a not-for-profit organisation. This position is based in York and offers the opportunity to make a meaningful impact while working in a structured and supportive environment. Client Details This not-for-profit organisation operates within the property sector and is known for its commitment to delivering high-quality services to its community. As a medium-sized organisation, it values professional expertise and focuses on fostering a collaborative and efficient working environment. Description Manage, monitor, and recover outstanding debts from former tenants, including rent arrears, service charges, and repair costs. Negotiate affordable repayment plans and take appropriate action (including legal proceedings) to maximise income recovery. Trace former residents and maintain regular communication to pursue outstanding balances effectively Work collaboratively with housing officers, advisors, and external agencies to support residents and improve debt recovery outcomes. Provide customer-focused support by advising on debt, signposting to services, and handling sensitive cases with professionalism and empathy. Maintain accurate records, manage data systems, and prepare cases for legal action in line with policies and regulations. Profile A successful FTA Officer should have: A strong background in financial management, particularly within the property or not-for-profit sectors. Relevant qualifications in finance, accounting, or a related field. Proficiency in financial reporting and reconciliation processes. Familiarity with budgeting and financial planning tools. Excellent attention to detail and organisational skills. The ability to work collaboratively and communicate effectively with stakeholders. Knowledge of applicable financial regulations and compliance requirements. Job Offer Competitive salary ranging from 27,900 to 34,100 per annum. Opportunities to contribute to meaningful work within the not-for-profit sector. Supportive and collaborative working environment in York. Potential for professional development and growth within the property department. If you are looking for a rewarding FTC position as an FTA Officer in York, this could be the ideal opportunity for you. Apply now to join a dedicated team and make a difference in the not-for-profit industry.
Jun 26, 2026
Contractor
The FTA Officer will play a key role in managing and reconciling financial transactions within the property department of a not-for-profit organisation. This position is based in York and offers the opportunity to make a meaningful impact while working in a structured and supportive environment. Client Details This not-for-profit organisation operates within the property sector and is known for its commitment to delivering high-quality services to its community. As a medium-sized organisation, it values professional expertise and focuses on fostering a collaborative and efficient working environment. Description Manage, monitor, and recover outstanding debts from former tenants, including rent arrears, service charges, and repair costs. Negotiate affordable repayment plans and take appropriate action (including legal proceedings) to maximise income recovery. Trace former residents and maintain regular communication to pursue outstanding balances effectively Work collaboratively with housing officers, advisors, and external agencies to support residents and improve debt recovery outcomes. Provide customer-focused support by advising on debt, signposting to services, and handling sensitive cases with professionalism and empathy. Maintain accurate records, manage data systems, and prepare cases for legal action in line with policies and regulations. Profile A successful FTA Officer should have: A strong background in financial management, particularly within the property or not-for-profit sectors. Relevant qualifications in finance, accounting, or a related field. Proficiency in financial reporting and reconciliation processes. Familiarity with budgeting and financial planning tools. Excellent attention to detail and organisational skills. The ability to work collaboratively and communicate effectively with stakeholders. Knowledge of applicable financial regulations and compliance requirements. Job Offer Competitive salary ranging from 27,900 to 34,100 per annum. Opportunities to contribute to meaningful work within the not-for-profit sector. Supportive and collaborative working environment in York. Potential for professional development and growth within the property department. If you are looking for a rewarding FTC position as an FTA Officer in York, this could be the ideal opportunity for you. Apply now to join a dedicated team and make a difference in the not-for-profit industry.
The Bar Council is the voice of the barrister profession in England and Wales. We lead, represent and support the Bar in the public interest, championing the rule of law and access to justice. Our nearly 18,000 members - self-employed and employed barristers - make up a united Bar that aims to be strong, inclusive, independent and influential. The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board. Regulatory affairs and ethics is a wide-ranging area of policy that also encompasses Anti Money Laundering (AML) and sanctions. The role sits within the policy team and involves working closely with barrister committee members and other legal sector organisations. Ethics support is one of the most valued services delivered by the Bar Council to the Bar. You will lead the maintenance of a suite of online ethics guidance documents together with the Ethics Committee. You'll be expected to contribute to Ethics Committee meetings and become involved in other aspects of its work, for example, producing consultation responses and organising ethics webinars. As an advisor you will answer telephone and written ethical and professional practice enquiries from barristers with reference to the Bar Standards Board Handbook. With time, you will be expected to assist with the training and mentoring of new ethics advisers. You'll be responsible for representing the Bar's interests on (AML) and sanctions. This involves being the executive to the barrister led Anti Money-Laundering and Sanctions Working Groups and liaising with key stakeholders such as the Bar Standards Board and other UK Bar Associations. There will also be opportunity for involvement in other regulatory work such as responding to regulatory consultations and developing evidence led policy. Regulation is a fast paced and exciting policy area that regularly throws up challenging issues that require research and collaboration with other teams and Bar leaders. You should be degree qualified (or equivalent level of experience) and have experience of policy issues within a similar organisation, including drafting policies and dealing with consultation responses. You should also have experience in the field of professional regulation, some committee management experience and some knowledge of the legal sector. You must be highly organised, flexible and proactive with demonstrable experience of being able to master complex information and communicate it clearly in a variety of contexts. This role requires a minimum of two days per week in the office; located in High Holborn, London. It is desirable for you to have a law degree and experience of service delivery in a membership organisation. Similarly, knowledge of any (or all) of the following would be an advantage: the Barristers' profession, the BSB Handbook, the regulation of legal services and the money laundering and sanctions regulations and experience giving support on a telephone line. In return the Bar Council offers excellent terms and conditions of employment, including: Up to 27 days annual leave Up to 12% employer's pension contribution Enhanced maternity and paternity pay Life cover, and more The Bar Council is Disability Confident. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. Closing Date: Friday 3 July, 2026 Proposed Interview Date: Week Commencing 13 July, 2026
Jun 25, 2026
Full time
The Bar Council is the voice of the barrister profession in England and Wales. We lead, represent and support the Bar in the public interest, championing the rule of law and access to justice. Our nearly 18,000 members - self-employed and employed barristers - make up a united Bar that aims to be strong, inclusive, independent and influential. The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board. Regulatory affairs and ethics is a wide-ranging area of policy that also encompasses Anti Money Laundering (AML) and sanctions. The role sits within the policy team and involves working closely with barrister committee members and other legal sector organisations. Ethics support is one of the most valued services delivered by the Bar Council to the Bar. You will lead the maintenance of a suite of online ethics guidance documents together with the Ethics Committee. You'll be expected to contribute to Ethics Committee meetings and become involved in other aspects of its work, for example, producing consultation responses and organising ethics webinars. As an advisor you will answer telephone and written ethical and professional practice enquiries from barristers with reference to the Bar Standards Board Handbook. With time, you will be expected to assist with the training and mentoring of new ethics advisers. You'll be responsible for representing the Bar's interests on (AML) and sanctions. This involves being the executive to the barrister led Anti Money-Laundering and Sanctions Working Groups and liaising with key stakeholders such as the Bar Standards Board and other UK Bar Associations. There will also be opportunity for involvement in other regulatory work such as responding to regulatory consultations and developing evidence led policy. Regulation is a fast paced and exciting policy area that regularly throws up challenging issues that require research and collaboration with other teams and Bar leaders. You should be degree qualified (or equivalent level of experience) and have experience of policy issues within a similar organisation, including drafting policies and dealing with consultation responses. You should also have experience in the field of professional regulation, some committee management experience and some knowledge of the legal sector. You must be highly organised, flexible and proactive with demonstrable experience of being able to master complex information and communicate it clearly in a variety of contexts. This role requires a minimum of two days per week in the office; located in High Holborn, London. It is desirable for you to have a law degree and experience of service delivery in a membership organisation. Similarly, knowledge of any (or all) of the following would be an advantage: the Barristers' profession, the BSB Handbook, the regulation of legal services and the money laundering and sanctions regulations and experience giving support on a telephone line. In return the Bar Council offers excellent terms and conditions of employment, including: Up to 27 days annual leave Up to 12% employer's pension contribution Enhanced maternity and paternity pay Life cover, and more The Bar Council is Disability Confident. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. Closing Date: Friday 3 July, 2026 Proposed Interview Date: Week Commencing 13 July, 2026
About The Role Customer Service - but without the sales or long hours! Contact Centre - Customer Service Advisor - Caerphilly Full Time hours - 36.25 to 40 hours per week with e xcellent benefits and h ybrid working after 6 months We welcome applications from motivated individuals who can commit to starting with our team on 27th July 2026 Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!We are phs Group - the leading Hygiene Services provider in the UK. We are in our 63rd year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions: Do you want a great job helping business customers, without thinking about sales targets? Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff? Do you have contact centre experience? Are you reliable, loyal, and hardworking? Are you comfortable with using a computer and quick at learning new systems? Are you looking for a career in an established company? If you answered 'Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you! We've great hours, a good salary and a fabulous list of benefits that continues to grow. And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune. What's more there are: No sales targets, no evening working, and no weekend working. No travelling into Cardiff or struggling to find parking each day. No car parking charges, and less money spent on fuel. It's a great place to work, and local to you if you live in or near Caerphilly. Don't delay - apply today. Your role as a Customer Service Advisor at phs Group: Taking calls and building rapport with business customers each day on our contact centre. Fixing any issues quickly and efficiently, so customers feel valued every time. You should be polite and clearly spoken, able to have great conversations (phone and e-mail). Basic computer skills are really important! We'll help you learn the rest. Most important is a can-do attitude, someone who really cares about the work they do for customers. In return for your commitment and expertise at phs Group you'll benefit from: Working hours between 36.25 - 40 hours a week, Monday to Friday Rewarding salary, great team and excellent benefits Access to Virtual GP for you and your family No weekend or evening working Flexible training scheme Hybrid working after 6 months Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks Further savings with our phs Direct Online shop Free Parking on-site so no parking costs Excellent careers opportunities Accredited ILM training through external and in-house training Apprenticeship opportunities 23 days holiday plus bank holidays off Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more We want to speak with you! Apply now. About phs: phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Jun 25, 2026
Full time
About The Role Customer Service - but without the sales or long hours! Contact Centre - Customer Service Advisor - Caerphilly Full Time hours - 36.25 to 40 hours per week with e xcellent benefits and h ybrid working after 6 months We welcome applications from motivated individuals who can commit to starting with our team on 27th July 2026 Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!We are phs Group - the leading Hygiene Services provider in the UK. We are in our 63rd year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions: Do you want a great job helping business customers, without thinking about sales targets? Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff? Do you have contact centre experience? Are you reliable, loyal, and hardworking? Are you comfortable with using a computer and quick at learning new systems? Are you looking for a career in an established company? If you answered 'Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you! We've great hours, a good salary and a fabulous list of benefits that continues to grow. And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune. What's more there are: No sales targets, no evening working, and no weekend working. No travelling into Cardiff or struggling to find parking each day. No car parking charges, and less money spent on fuel. It's a great place to work, and local to you if you live in or near Caerphilly. Don't delay - apply today. Your role as a Customer Service Advisor at phs Group: Taking calls and building rapport with business customers each day on our contact centre. Fixing any issues quickly and efficiently, so customers feel valued every time. You should be polite and clearly spoken, able to have great conversations (phone and e-mail). Basic computer skills are really important! We'll help you learn the rest. Most important is a can-do attitude, someone who really cares about the work they do for customers. In return for your commitment and expertise at phs Group you'll benefit from: Working hours between 36.25 - 40 hours a week, Monday to Friday Rewarding salary, great team and excellent benefits Access to Virtual GP for you and your family No weekend or evening working Flexible training scheme Hybrid working after 6 months Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks Further savings with our phs Direct Online shop Free Parking on-site so no parking costs Excellent careers opportunities Accredited ILM training through external and in-house training Apprenticeship opportunities 23 days holiday plus bank holidays off Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more We want to speak with you! Apply now. About phs: phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Permanent £35,000 - £40,000 per annum Grass Roots Academic Support is supporting one of their clients in Norfolk who is seeking a Commercial Property Legal Advisor. With three innovation parks situated on the outskirts of Norwich and one opening soon in Stowmarket, they offer fantastic career development opportunities within a growing company! Specializing in commercial property contracts, this role is mainly based near Coltishall, North of Norwich, with a requirement to travel to other sites around Norfolk. What They offer: • Competitive salary. • 26 days annual leave (excluding bank holidays) • Company pension scheme • Career progression and personal development opportunities. • Being part of a team as opposed to just being a number. • Company sick pay and private medical insurance. About the role: The Commercial Property Legal specialist will be the primary gatekeeper for all leasing activities across our business parks. This role is responsible for drafting, negotiating, and managing the end-to-end lifecycle of commercial leases for our 300+ SME tenants. You will act as the bridge between the management and sales team and our tenants, ensuring legal compliance and customer centricity. Key Responsibilities: Lease & Legal Documentation • Draft, review, negotiate, and manage commercial leases, renewals, licences to alter, deeds of surrender, and related tenancy documentation • Manage the end-to-end lease process from instruction through to completion and ongoing administration • Maintain accurate lease records and ensure all documentation is compliant and up to date Commercial Property & Legal Process Support • Provide guidance to internal teams on commercial landlord and tenant matters, including lease obligations, rent reviews, service charges and break clauses • Liaise with external solicitors and professional advisors where required • Ensure legal processes are followed correctly and efficiently throughout the tenancy lifecycle The Ideal Candidate: • Experience in commercial property, lease administration, legal services, or commercial real estate management • Strong working knowledge of commercial leases and landlord & tenant processes • Previous experience drafting and managing lease documentation and renewals • Ability to confidently interpret and explain legal terminology and lease obligations to non-legal stakeholders and small business owners • Highly organised with excellent attention to detail and document management skills • Commercially aware, customer-focused, and able to work collaboratively with operational and sales teams • Experience working within a law firm, commercial property environment, or in house property team would be advantageous. For further information about this role and remuneration please contact David Appleyard
Jun 23, 2026
Full time
Permanent £35,000 - £40,000 per annum Grass Roots Academic Support is supporting one of their clients in Norfolk who is seeking a Commercial Property Legal Advisor. With three innovation parks situated on the outskirts of Norwich and one opening soon in Stowmarket, they offer fantastic career development opportunities within a growing company! Specializing in commercial property contracts, this role is mainly based near Coltishall, North of Norwich, with a requirement to travel to other sites around Norfolk. What They offer: • Competitive salary. • 26 days annual leave (excluding bank holidays) • Company pension scheme • Career progression and personal development opportunities. • Being part of a team as opposed to just being a number. • Company sick pay and private medical insurance. About the role: The Commercial Property Legal specialist will be the primary gatekeeper for all leasing activities across our business parks. This role is responsible for drafting, negotiating, and managing the end-to-end lifecycle of commercial leases for our 300+ SME tenants. You will act as the bridge between the management and sales team and our tenants, ensuring legal compliance and customer centricity. Key Responsibilities: Lease & Legal Documentation • Draft, review, negotiate, and manage commercial leases, renewals, licences to alter, deeds of surrender, and related tenancy documentation • Manage the end-to-end lease process from instruction through to completion and ongoing administration • Maintain accurate lease records and ensure all documentation is compliant and up to date Commercial Property & Legal Process Support • Provide guidance to internal teams on commercial landlord and tenant matters, including lease obligations, rent reviews, service charges and break clauses • Liaise with external solicitors and professional advisors where required • Ensure legal processes are followed correctly and efficiently throughout the tenancy lifecycle The Ideal Candidate: • Experience in commercial property, lease administration, legal services, or commercial real estate management • Strong working knowledge of commercial leases and landlord & tenant processes • Previous experience drafting and managing lease documentation and renewals • Ability to confidently interpret and explain legal terminology and lease obligations to non-legal stakeholders and small business owners • Highly organised with excellent attention to detail and document management skills • Commercially aware, customer-focused, and able to work collaboratively with operational and sales teams • Experience working within a law firm, commercial property environment, or in house property team would be advantageous. For further information about this role and remuneration please contact David Appleyard
Specialist Mortgage Broker Up to £40,000 + commission Office based - Coleshill Looking to advise in more specialist areas with more interesting cases and on an employed basis? An established brokerage in Birmingham is looking for their next addition due to the growth of their introducer base. You will be advising on specialist 1st charges which can include areas such as HNW, adverse credit, unusual incomes, unusual properties etc. As the cases are specialist your proc fees are often double that of the high street and you can understandably charge more for your advice so your overall revenues climb. The cases are also far more interesting to work on as they require a greater degree of thought and underwriting ability. What they offer: Excellent basic salary + commission All leads provided, average case generates £3,000 in revenue Significant admin support What they want: Ambitious and driven individuals 2+ years experience Advisors that enjoy working on the more complex cases. Get in touch with Will Betts at Integro Partners for more information on (phone number removed) Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
Oct 07, 2025
Full time
Specialist Mortgage Broker Up to £40,000 + commission Office based - Coleshill Looking to advise in more specialist areas with more interesting cases and on an employed basis? An established brokerage in Birmingham is looking for their next addition due to the growth of their introducer base. You will be advising on specialist 1st charges which can include areas such as HNW, adverse credit, unusual incomes, unusual properties etc. As the cases are specialist your proc fees are often double that of the high street and you can understandably charge more for your advice so your overall revenues climb. The cases are also far more interesting to work on as they require a greater degree of thought and underwriting ability. What they offer: Excellent basic salary + commission All leads provided, average case generates £3,000 in revenue Significant admin support What they want: Ambitious and driven individuals 2+ years experience Advisors that enjoy working on the more complex cases. Get in touch with Will Betts at Integro Partners for more information on (phone number removed) Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
Residential Management Group (RMG)
Northwich, Cheshire
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent to our team! Successful candidates will begin their journey with us on Monday, 3rd November 2025. Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for First class customer service skills, where providing a great service just comes naturally to you! Excellent communication skills both written and verbal Able to carry out instructions quickly and accurately and the confidence to ask if unsure Good organisational skills with the ability to work to deadlines Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 27 days holiday plus Bank Holidays Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognises exceptional customer service Career Development and extensive opportunities to progress Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period - so you know you will be confident when speaking with customers What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Oct 01, 2025
Full time
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent to our team! Successful candidates will begin their journey with us on Monday, 3rd November 2025. Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for First class customer service skills, where providing a great service just comes naturally to you! Excellent communication skills both written and verbal Able to carry out instructions quickly and accurately and the confidence to ask if unsure Good organisational skills with the ability to work to deadlines Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 27 days holiday plus Bank Holidays Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognises exceptional customer service Career Development and extensive opportunities to progress Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period - so you know you will be confident when speaking with customers What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Residential Management Group (RMG)
Northwich, Cheshire
RMG is growing, and our 24/7 Customer Service Centre has exciting opportunities for Night Shift Customer Service Advisors to join our supportive team based in Northwich. As a Night Shift Customer Service Advisor, you'll become the voice of RMG during our Out of Hours service. You'll be confident handling a variety of customer queries, including emergency situations, and providing calm, professional support. You'll also respond to emails and carry out administrative tasks, making this a varied and rewarding role. What will I be doing day to day? Respond to inbound customer contacts (primarily phone and email) during the night shift, providing advice, guidance and solutions to meet customer needs. Handle emergency calls with professionalism and empathy. Accurately record all customer interactions on our system. Process documentation resulting from customer contacts, ensuring information is passed to colleagues for action. Respond to outstanding customer queries via email when not on calls. What hours will I be working? Our Customer Service Centre operates 24/7 including weekends. You'll work 28 hours per week - 3 nights on / 3 nights off, on an 8 hour shift between 8pm and 8am. Your induction period (approx. 4 weeks) will be on day shifts, with a dedicated buddy to support you. Once training is complete, you'll move to your night shift pattern, with continued support from your buddy and Team Leader. What are we looking for from you? We're looking for self-motivated people with a positive attitude and strong admin skills. Previous customer service experience is beneficial but not essential - we value the right attitude and a willingness to learn. Ideally, you'll have: First-class customer service and admin skills Excellent listening and communication skills (written and verbal) The ability to remain calm and professional in emergency situations Confidence to carry out instructions quickly and accurately Good organisational skills and the ability to work to deadlines Working knowledge of Outlook, Excel and Word What does RMG have to offer our Contact Centre Customer Service Advisors? 27 days holiday plus Bank Holidays Free onsite parking Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognizes exceptional customer service Career Development and extensive opportunities to progress Themed events are held throughout the year, fun, games and incentives galore Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period - so you know you will be confident when speaking with customers Dedicated Team Leader support What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Oct 01, 2025
Full time
RMG is growing, and our 24/7 Customer Service Centre has exciting opportunities for Night Shift Customer Service Advisors to join our supportive team based in Northwich. As a Night Shift Customer Service Advisor, you'll become the voice of RMG during our Out of Hours service. You'll be confident handling a variety of customer queries, including emergency situations, and providing calm, professional support. You'll also respond to emails and carry out administrative tasks, making this a varied and rewarding role. What will I be doing day to day? Respond to inbound customer contacts (primarily phone and email) during the night shift, providing advice, guidance and solutions to meet customer needs. Handle emergency calls with professionalism and empathy. Accurately record all customer interactions on our system. Process documentation resulting from customer contacts, ensuring information is passed to colleagues for action. Respond to outstanding customer queries via email when not on calls. What hours will I be working? Our Customer Service Centre operates 24/7 including weekends. You'll work 28 hours per week - 3 nights on / 3 nights off, on an 8 hour shift between 8pm and 8am. Your induction period (approx. 4 weeks) will be on day shifts, with a dedicated buddy to support you. Once training is complete, you'll move to your night shift pattern, with continued support from your buddy and Team Leader. What are we looking for from you? We're looking for self-motivated people with a positive attitude and strong admin skills. Previous customer service experience is beneficial but not essential - we value the right attitude and a willingness to learn. Ideally, you'll have: First-class customer service and admin skills Excellent listening and communication skills (written and verbal) The ability to remain calm and professional in emergency situations Confidence to carry out instructions quickly and accurately Good organisational skills and the ability to work to deadlines Working knowledge of Outlook, Excel and Word What does RMG have to offer our Contact Centre Customer Service Advisors? 27 days holiday plus Bank Holidays Free onsite parking Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognizes exceptional customer service Career Development and extensive opportunities to progress Themed events are held throughout the year, fun, games and incentives galore Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period - so you know you will be confident when speaking with customers Dedicated Team Leader support What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Residential Management Group (RMG)
Reading, Oxfordshire
We have a great career opportunity for a Property Manager with block/estate management experience, to join a large and organically growing market leading property managing agent. You'll be working alongside an experienced and supportive team of property management professionals. Where will you be located? A hybrid role - You'll be conveniently located to visit your developments in and around your portfolio in Cambridge, Reading, Slough and the surrounding areas. You will visit our Hoddesdon Head Office at least once a week. What are some of the tasks you will be doing as a Property Manager? You'll be managing an established residential portfolio of blocks and estates, utilising your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments and overseeing cladding remediation. You will Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works. Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of residential management, ensuring your sites are fully compliant. Ensure a fully documented audit trail for site visits and meetings, both formal and informal. Ensure maintenance is identified and carried out as promptly to reduce the risk of further damage. Review lease requirements for major works and ensure section 20 notices are served, all consultation procedures are followed, and a major works programme is in place. What are we looking for from you? Block/Estate Property Management experience in a previous Property Manager role ATPI qualification, or a willingness to achieve whilst in role The ability to interpret leases, service charge budgeting and associated legislation. Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites. Great customer service skills and the ability to build and maintain key relationships, both internally and externally Good attention to detail, comfortable with using Microsoft Excel and picking out financial details Excellent organisational and time management skills A full UK driving licence and access to your own car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive an excellent package of company benefits including: A 37.5 hour week, an annual bonus scheme, a cash car allowance of £4,320 per annum, plus 10p a mile on top of HMRC's advisory fuel rate (the rate is dependent upon the engine size and fuel type of your vehicle) 27 days holiday (increasing with length of service) plus all Bank Holidays, with the option to buy or sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy, prescriptions and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications i.e. ATPI (up to 4 paid study days) Payment of annual professional subscriptions such as TPI/RICS Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of the Places for People Group, you will be entitled to a free gym membership at Places Leisure. You will have access to Our Place Rewards , where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Oct 01, 2025
Full time
We have a great career opportunity for a Property Manager with block/estate management experience, to join a large and organically growing market leading property managing agent. You'll be working alongside an experienced and supportive team of property management professionals. Where will you be located? A hybrid role - You'll be conveniently located to visit your developments in and around your portfolio in Cambridge, Reading, Slough and the surrounding areas. You will visit our Hoddesdon Head Office at least once a week. What are some of the tasks you will be doing as a Property Manager? You'll be managing an established residential portfolio of blocks and estates, utilising your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments and overseeing cladding remediation. You will Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works. Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of residential management, ensuring your sites are fully compliant. Ensure a fully documented audit trail for site visits and meetings, both formal and informal. Ensure maintenance is identified and carried out as promptly to reduce the risk of further damage. Review lease requirements for major works and ensure section 20 notices are served, all consultation procedures are followed, and a major works programme is in place. What are we looking for from you? Block/Estate Property Management experience in a previous Property Manager role ATPI qualification, or a willingness to achieve whilst in role The ability to interpret leases, service charge budgeting and associated legislation. Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites. Great customer service skills and the ability to build and maintain key relationships, both internally and externally Good attention to detail, comfortable with using Microsoft Excel and picking out financial details Excellent organisational and time management skills A full UK driving licence and access to your own car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive an excellent package of company benefits including: A 37.5 hour week, an annual bonus scheme, a cash car allowance of £4,320 per annum, plus 10p a mile on top of HMRC's advisory fuel rate (the rate is dependent upon the engine size and fuel type of your vehicle) 27 days holiday (increasing with length of service) plus all Bank Holidays, with the option to buy or sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy, prescriptions and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications i.e. ATPI (up to 4 paid study days) Payment of annual professional subscriptions such as TPI/RICS Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of the Places for People Group, you will be entitled to a free gym membership at Places Leisure. You will have access to Our Place Rewards , where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Bookkeeper - Real Estate. OUR CLIENT is a well-established and highly regarded national firm of property advisors, specialising in both residential and commercial property. Due to continued growth, they are seeking a Bookkeeper to join their finance team. THE ROLE: The Bookkeeper will be responsible for day-to-day finance operations related to client and tenant accounting. Key duties include: Posting Receipts - Recording rental income, service charges, and other receipts in the property management system. Bank Reconciliations - Matching receipts to tenant accounts, resolving discrepancies, and reconciling client and service charge bank accounts. Tenant Account Management - Ensuring payments are correctly allocated and liaising with property managers or tenants for unidentified funds. Client Payovers - Assisting with preparing and processing regular payovers to clients/landlords. Service Charge Support - Posting service charge receipts and processing transfers where required. Month-End / Year-End Support - Assisting with reconciled data for reporting and audits. General Finance Support - Supporting the finance team with bookkeeping, invoice entry, and other ad hoc tasks. THE PERSON' s requirements for the Bookkeeper: Previous experience in a bookkeeping or accounts assistant role (property experience desirable but not essential). Strong reconciliation skills and attention to detail. Good knowledge of Excel (basic formulas, data management). Experience with property management systems such as TRAMPS, YARDI, QUBE Strong communication and organisational skills. A professional and proactive approach to handling client and tenant funds. BENEFITS: Hybrid 4/1 (4 in office 1 at home). Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Oct 01, 2025
Full time
Bookkeeper - Real Estate. OUR CLIENT is a well-established and highly regarded national firm of property advisors, specialising in both residential and commercial property. Due to continued growth, they are seeking a Bookkeeper to join their finance team. THE ROLE: The Bookkeeper will be responsible for day-to-day finance operations related to client and tenant accounting. Key duties include: Posting Receipts - Recording rental income, service charges, and other receipts in the property management system. Bank Reconciliations - Matching receipts to tenant accounts, resolving discrepancies, and reconciling client and service charge bank accounts. Tenant Account Management - Ensuring payments are correctly allocated and liaising with property managers or tenants for unidentified funds. Client Payovers - Assisting with preparing and processing regular payovers to clients/landlords. Service Charge Support - Posting service charge receipts and processing transfers where required. Month-End / Year-End Support - Assisting with reconciled data for reporting and audits. General Finance Support - Supporting the finance team with bookkeeping, invoice entry, and other ad hoc tasks. THE PERSON' s requirements for the Bookkeeper: Previous experience in a bookkeeping or accounts assistant role (property experience desirable but not essential). Strong reconciliation skills and attention to detail. Good knowledge of Excel (basic formulas, data management). Experience with property management systems such as TRAMPS, YARDI, QUBE Strong communication and organisational skills. A professional and proactive approach to handling client and tenant funds. BENEFITS: Hybrid 4/1 (4 in office 1 at home). Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
This HR Assistant role is a maternity cover 12-month FTC Part Time - 3 days per week. The ideal start date will be 1st week in November, but other dates can be considered depending on your availability Are you looking to develop your HR career to the next level or gain exposure in a different sector to widen your HR experience and career choices? You will be working under a super supportive People and Culture Director and alongside an HR advisor in a thriving, sustainable and innovative manufacturing environment with international presence at Group level. You will be responsible for day-to-day HR processes and support with strategic HR projects and complex casework HR Assistant Part Time - 12-month FTC - East Kent - Office-based 3 days per week, 21 hours Some HR Assistant key duties and responsibilities include: Ensure that HR records are accurately held and maintained Manage and maintain the company s HRIS, promoting it to all employees, sharing company updates and encouraging its proper use Process day to day HR administration such as return-to-work forms, new starter packs, filing, employee letters, and monitoring absences. Assist with recruitment, including posting jobs, shortlisting, and booking interviews to help provide a professional and efficient service. Assist with data collection and provision for HR reporting requirements. Generate HR correspondence to internal and external stakeholders including companywide communications to keep staff informed on the latest company news or updates Assist with the development and implementation of HR policies, projects, processes and procedures Supporting the HR team with disciplinary and grievances by taking minutes and following up with outcome letters where relevant Process contractual changes, liaising with payroll where applicable, to ensure that all amendments to job roles are accurately recorded for staff to be paid on time. Work closely with relevant employees to support training and development needs, booking courses or training as required. Monitor annual health screening, conducting referrals where necessary and following through to a positive outcome Support a culture of continuous improvement in the HR dept., looking at ways to improve current processes and procedures Bens - What our client provides in return: Medicash - allowances to cover costs such as dental and optical bills, physiotherapy, alternative therapies, and even consultancy charges, available for employees and their families Bupa individual healthcare scheme Free, on-site parking Pension Your willingness to learn and passion for HR will ensure success in this HR Assistant role. HR graduates, or those with transferable administration experience currently studying or qualified CIPD Level 3 will be considered, as well as those with relevant HR Assistant experience. If you are available and experienced for this HR Assistant role, then please forward your CV to Cressida Courtney or follow the link and apply online. Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
Sep 18, 2025
Full time
This HR Assistant role is a maternity cover 12-month FTC Part Time - 3 days per week. The ideal start date will be 1st week in November, but other dates can be considered depending on your availability Are you looking to develop your HR career to the next level or gain exposure in a different sector to widen your HR experience and career choices? You will be working under a super supportive People and Culture Director and alongside an HR advisor in a thriving, sustainable and innovative manufacturing environment with international presence at Group level. You will be responsible for day-to-day HR processes and support with strategic HR projects and complex casework HR Assistant Part Time - 12-month FTC - East Kent - Office-based 3 days per week, 21 hours Some HR Assistant key duties and responsibilities include: Ensure that HR records are accurately held and maintained Manage and maintain the company s HRIS, promoting it to all employees, sharing company updates and encouraging its proper use Process day to day HR administration such as return-to-work forms, new starter packs, filing, employee letters, and monitoring absences. Assist with recruitment, including posting jobs, shortlisting, and booking interviews to help provide a professional and efficient service. Assist with data collection and provision for HR reporting requirements. Generate HR correspondence to internal and external stakeholders including companywide communications to keep staff informed on the latest company news or updates Assist with the development and implementation of HR policies, projects, processes and procedures Supporting the HR team with disciplinary and grievances by taking minutes and following up with outcome letters where relevant Process contractual changes, liaising with payroll where applicable, to ensure that all amendments to job roles are accurately recorded for staff to be paid on time. Work closely with relevant employees to support training and development needs, booking courses or training as required. Monitor annual health screening, conducting referrals where necessary and following through to a positive outcome Support a culture of continuous improvement in the HR dept., looking at ways to improve current processes and procedures Bens - What our client provides in return: Medicash - allowances to cover costs such as dental and optical bills, physiotherapy, alternative therapies, and even consultancy charges, available for employees and their families Bupa individual healthcare scheme Free, on-site parking Pension Your willingness to learn and passion for HR will ensure success in this HR Assistant role. HR graduates, or those with transferable administration experience currently studying or qualified CIPD Level 3 will be considered, as well as those with relevant HR Assistant experience. If you are available and experienced for this HR Assistant role, then please forward your CV to Cressida Courtney or follow the link and apply online. Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
