IT Warehouse Operative Location: Droitwich Salary: National living/minimum wage - £21,157.50 - £24,784.50 per annum Job Type: Full-time contract, Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services Primary Purpose of role: Due to continued growth and increasing customer demand, GreensafeIT is expanding its ITAD Production Line team and recruiting multiple Production Operatives to support our growing operations. The purpose of this role is to support the processing, testing, and secure handling of IT equipment within our Information Technology Asset Disposition (ITAD) operations. You will play a key role in ensuring the smooth day-to-day running of our fast-paced warehouse environment, including stock intake, secure data erasure, asset sorting, and preparing equipment for dispatch. We re looking for reliable, flexible, and team-oriented individuals who are comfortable working in a fast-paced environment and committed to achieving daily operational targets. This is an excellent opportunity to build a career within the growing technology and sustainability sector, working with one of the UK s leading independent IT lifecycle specialists. Full training and support will be provided. Key Responsibilities: Processing IT equipment through our production line safely, recording key details of items received into our warehouse and process through our operational lines. Accurately book stock into the in-house asset management system. Identify damaged, missing, or non-compliant items and escalate issues to the relevant teams leads on the operational floor. Maintain clean, organised, and safe working areas while following operational procedures and Health & Safety standards. Process all jobs and orders accurately in line with system instructions and operational procedures. Carry out IT asset processing activities including BIOS resets, secure data erasure, diagnostics, and basic hardware testing. Handle all equipment carefully to minimise damage and stock loss. Correctly sort, grade, and segregate IT assets as per operational procedures. Ensure stock is stored accurately both physically and within the stock management system. Assist with stock counts and inventory checks, reporting discrepancies where necessary to team leaders. Relocate and reconcile stock variances accurately. Prepare and palletise stock securely for storage or dispatch. Competencies and Behaviours: Strong communication skills with the ability to work effectively within a team. Positive, proactive attitude with a willingness to learn. Ability to work independently and manage tasks efficiently. Flexible approach to supporting colleagues and operational priorities when required. Including movement in our operational production line to support other area s when needed. Cross training is provided. Adheres to all company controls and standards relating to operations, information security, environment, quality, and health & safety. Reliable, punctual, and committed to maintaining high standards. Strong attention to detail while working in a fast-paced environment. Ability to follow processes accurately and consistently. Open to feedback and keen to develop new skills. Complies with all GreensafeIT policies, procedures, and security requirements. Contribute positively towards achieving departmental and company objectives. All required PPE will be provided and must be worn in designated areas. This role involves standing for extended periods and lifting/moving equipment in line with safe handling guidelines. Environment may include moderate noise levels and occasional exposure to outdoor loading/unloading areas. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Jun 25, 2026
Contractor
IT Warehouse Operative Location: Droitwich Salary: National living/minimum wage - £21,157.50 - £24,784.50 per annum Job Type: Full-time contract, Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services Primary Purpose of role: Due to continued growth and increasing customer demand, GreensafeIT is expanding its ITAD Production Line team and recruiting multiple Production Operatives to support our growing operations. The purpose of this role is to support the processing, testing, and secure handling of IT equipment within our Information Technology Asset Disposition (ITAD) operations. You will play a key role in ensuring the smooth day-to-day running of our fast-paced warehouse environment, including stock intake, secure data erasure, asset sorting, and preparing equipment for dispatch. We re looking for reliable, flexible, and team-oriented individuals who are comfortable working in a fast-paced environment and committed to achieving daily operational targets. This is an excellent opportunity to build a career within the growing technology and sustainability sector, working with one of the UK s leading independent IT lifecycle specialists. Full training and support will be provided. Key Responsibilities: Processing IT equipment through our production line safely, recording key details of items received into our warehouse and process through our operational lines. Accurately book stock into the in-house asset management system. Identify damaged, missing, or non-compliant items and escalate issues to the relevant teams leads on the operational floor. Maintain clean, organised, and safe working areas while following operational procedures and Health & Safety standards. Process all jobs and orders accurately in line with system instructions and operational procedures. Carry out IT asset processing activities including BIOS resets, secure data erasure, diagnostics, and basic hardware testing. Handle all equipment carefully to minimise damage and stock loss. Correctly sort, grade, and segregate IT assets as per operational procedures. Ensure stock is stored accurately both physically and within the stock management system. Assist with stock counts and inventory checks, reporting discrepancies where necessary to team leaders. Relocate and reconcile stock variances accurately. Prepare and palletise stock securely for storage or dispatch. Competencies and Behaviours: Strong communication skills with the ability to work effectively within a team. Positive, proactive attitude with a willingness to learn. Ability to work independently and manage tasks efficiently. Flexible approach to supporting colleagues and operational priorities when required. Including movement in our operational production line to support other area s when needed. Cross training is provided. Adheres to all company controls and standards relating to operations, information security, environment, quality, and health & safety. Reliable, punctual, and committed to maintaining high standards. Strong attention to detail while working in a fast-paced environment. Ability to follow processes accurately and consistently. Open to feedback and keen to develop new skills. Complies with all GreensafeIT policies, procedures, and security requirements. Contribute positively towards achieving departmental and company objectives. All required PPE will be provided and must be worn in designated areas. This role involves standing for extended periods and lifting/moving equipment in line with safe handling guidelines. Environment may include moderate noise levels and occasional exposure to outdoor loading/unloading areas. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Job Description About the Role The Chemist will be a key member of the Engineering Team based in Flotta, working closely with our globally located Service Team. The role involves supporting and contributing to ongoing project work, including both desk-based technical studies and practical, hands-on activities. Although primarily based in Flotta, the position requires flexibility and a willingness to travel internationally to both onshore and offshore locations. Based in Flotta, the primary responsibility will be to conduct and support laboratory analyses, studies, and experimental work. In addition, you will provide support to Test Hall projects, which may involve participating in the construction, installation, operation, testing, and decommissioning of process test equipment. The role also includes international travel to carry out fluid characterisation studies. This work involves the application of standard analytical tools and techniques to assess and better understand client process equipment and operating conditions. Success in this position will depend on strong attention to detail, excellent written and verbal communication skills, and the ability to collaborate effectively within a multidisciplinary team. You will be motivated to embrace new challenges, continuously develop your technical and interpersonal skills, and broaden your knowledge through exposure to a diverse range of projects and training opportunities. Full training will be provided. About the Company NOV delivers technology-driven solutions that support the global energy industry. We are known for innovation, quality, and reliability, supporting customers across drilling, completion, production, and industrial markets. What We Offer Full training provided - structured onboarding and support to build capability in our methods, standards, and ways of working. Project variety - a blend of lab studies, Test Hall activities, and real-world field-based work. Global exposure - close collaboration with an international Service Team and opportunities to travel for studies. A safety-first environment - clear procedures, strong HSE (Health, Safety & Environment) culture, and supportive teamwork. Competitive compensation and benefits package (country-specific). Key Responsibilities Deliver laboratory, consultancy, and site-based services at Flotta and at client locations globally (onshore and offshore). Conduct laboratory analyses, experimental studies, and fluid characterisation work using established analytical techniques and methodologies. Support the development, validation, and continuous improvement of laboratory methods and technical processes. Provide technical support and expertise to internal and external clients, including contributing to proposals, cost estimates, and technical reports. Assist in the planning and execution of offshore and onshore service activities in line with business objectives and agreed marketing plans. Carry out research and technical investigations to support company capability and project delivery. Maintain laboratory readiness by ensuring appropriate stock levels of equipment, materials, and consumables. Ensure all work is performed safely, professionally, and in full compliance with company policies, procedures, and relevant HSE regulations. Support cross-functional teams and undertake additional duties as required to meet business needs, including international travel. Qualifications & Skills Essential: Tertiary education in Chemistry or a chemistry-related discipline. Strong computer literacy, including proficiency in Microsoft Word and Excel. High attention to detail and a disciplined approach to documentation and data quality. Flexibility and willingness to travel internationally to onshore/offshore locations as required. Desirable: Proven experience in a technical function in a related industry and/or with a related service provider. Knowledge of the Oil & Gas service sector. Technical experience within oil, water, waste, or alternative energy industries. Practical experience supporting experimental / test-rig / pilot or process test equipment work. Experience with fluid characterisation or similar analytical studies in an applied/industrial setting. Soft Skills Strong written and verbal communication (able to translate results into clear recommendations/insights). Collaborative mindset and ability to work effectively in a multidisciplinary team. Proactive approach to learning and problem-solving; comfortable with new challenges. Strong organisation skills and ability to manage multiple priorities. Reliability and ownership mindset, especially around safety and data integrity. Why Join Us? You'll join a global organisation where quality and safety matter, working in a hands-on technical role with real project impact. This is an opportunity to deepen your chemistry expertise, broaden your experience through diverse project work (lab + Test Hall + field), and grow through structured training and exposure to an international team. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Jun 25, 2026
Full time
Job Description About the Role The Chemist will be a key member of the Engineering Team based in Flotta, working closely with our globally located Service Team. The role involves supporting and contributing to ongoing project work, including both desk-based technical studies and practical, hands-on activities. Although primarily based in Flotta, the position requires flexibility and a willingness to travel internationally to both onshore and offshore locations. Based in Flotta, the primary responsibility will be to conduct and support laboratory analyses, studies, and experimental work. In addition, you will provide support to Test Hall projects, which may involve participating in the construction, installation, operation, testing, and decommissioning of process test equipment. The role also includes international travel to carry out fluid characterisation studies. This work involves the application of standard analytical tools and techniques to assess and better understand client process equipment and operating conditions. Success in this position will depend on strong attention to detail, excellent written and verbal communication skills, and the ability to collaborate effectively within a multidisciplinary team. You will be motivated to embrace new challenges, continuously develop your technical and interpersonal skills, and broaden your knowledge through exposure to a diverse range of projects and training opportunities. Full training will be provided. About the Company NOV delivers technology-driven solutions that support the global energy industry. We are known for innovation, quality, and reliability, supporting customers across drilling, completion, production, and industrial markets. What We Offer Full training provided - structured onboarding and support to build capability in our methods, standards, and ways of working. Project variety - a blend of lab studies, Test Hall activities, and real-world field-based work. Global exposure - close collaboration with an international Service Team and opportunities to travel for studies. A safety-first environment - clear procedures, strong HSE (Health, Safety & Environment) culture, and supportive teamwork. Competitive compensation and benefits package (country-specific). Key Responsibilities Deliver laboratory, consultancy, and site-based services at Flotta and at client locations globally (onshore and offshore). Conduct laboratory analyses, experimental studies, and fluid characterisation work using established analytical techniques and methodologies. Support the development, validation, and continuous improvement of laboratory methods and technical processes. Provide technical support and expertise to internal and external clients, including contributing to proposals, cost estimates, and technical reports. Assist in the planning and execution of offshore and onshore service activities in line with business objectives and agreed marketing plans. Carry out research and technical investigations to support company capability and project delivery. Maintain laboratory readiness by ensuring appropriate stock levels of equipment, materials, and consumables. Ensure all work is performed safely, professionally, and in full compliance with company policies, procedures, and relevant HSE regulations. Support cross-functional teams and undertake additional duties as required to meet business needs, including international travel. Qualifications & Skills Essential: Tertiary education in Chemistry or a chemistry-related discipline. Strong computer literacy, including proficiency in Microsoft Word and Excel. High attention to detail and a disciplined approach to documentation and data quality. Flexibility and willingness to travel internationally to onshore/offshore locations as required. Desirable: Proven experience in a technical function in a related industry and/or with a related service provider. Knowledge of the Oil & Gas service sector. Technical experience within oil, water, waste, or alternative energy industries. Practical experience supporting experimental / test-rig / pilot or process test equipment work. Experience with fluid characterisation or similar analytical studies in an applied/industrial setting. Soft Skills Strong written and verbal communication (able to translate results into clear recommendations/insights). Collaborative mindset and ability to work effectively in a multidisciplinary team. Proactive approach to learning and problem-solving; comfortable with new challenges. Strong organisation skills and ability to manage multiple priorities. Reliability and ownership mindset, especially around safety and data integrity. Why Join Us? You'll join a global organisation where quality and safety matter, working in a hands-on technical role with real project impact. This is an opportunity to deepen your chemistry expertise, broaden your experience through diverse project work (lab + Test Hall + field), and grow through structured training and exposure to an international team. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Accountants Data Analyst Location: Kidderminster Salary: £28,000.00 per annum Vacancy Type: Six month fixed term contract At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services This is an excellent opportunity for a finance professional who enjoys working with data, analysis, and process improvement, while maintaining exposure to core finance operations. Initially offered as a 6-month assignment, this role will play a key part in supporting the finance function through accurate data management, insightful analysis, and meaningful reporting. Alongside key responsibilities across accounts payable and purchasing, you will have the opportunity to transform financial and procurement data into actionable business insights, helping to improve visibility, strengthen controls, and support informed decision-making across the organisation. This position offers the chance to make a tangible impact from day one, working closely with stakeholders to identify trends, drive efficiencies, and support business performance. Key Responsibilities: Analyse and validate financial data to provide accurate reporting and valuable business insights. Produce regular reports on supplier spend, purchasing activity, costs, trends, and variances. Identify opportunities, trends, and discrepancies within financial data to support business decision-making. Develop dashboards and management reports for finance and operational teams. Support profit, cost, and margin analysis across products and services. Process supplier invoices, maintain financial records, and perform account reconciliations. Manage the purchase order process, ensuring accurate tracking and invoice matching. Monitor supplier performance and purchasing trends, identifying opportunities for cost savings. Assist with month-end reporting, audits, and compliance activities. Collaborate with stakeholders across the business to deliver data-driven financial insights and continuous improvement initiatives. Competencies & Behaviours: Good understanding of financial processes and accounting principles. Strong Excel skills, including data analysis, lookups, and pivot tables, with experience using accounting software such as Sage 50. Excellent attention to detail with a high level of accuracy and confidentiality. Strong organisational and time management skills, with the ability to manage multiple priorities. Confident communicator with strong written and verbal communication skills. Able to work independently, use initiative, and collaborate effectively within a team. Key Attributes Data-driven with strong analytical and problem-solving skills. Commercially aware and focused on delivering value to the business. Proactive, adaptable, and keen to identify opportunities for improvement. Takes ownership of tasks and follows them through to completion. Thrives in a fast-paced environment and can effectively manage competing demands. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
Jun 25, 2026
Contractor
Accountants Data Analyst Location: Kidderminster Salary: £28,000.00 per annum Vacancy Type: Six month fixed term contract At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services This is an excellent opportunity for a finance professional who enjoys working with data, analysis, and process improvement, while maintaining exposure to core finance operations. Initially offered as a 6-month assignment, this role will play a key part in supporting the finance function through accurate data management, insightful analysis, and meaningful reporting. Alongside key responsibilities across accounts payable and purchasing, you will have the opportunity to transform financial and procurement data into actionable business insights, helping to improve visibility, strengthen controls, and support informed decision-making across the organisation. This position offers the chance to make a tangible impact from day one, working closely with stakeholders to identify trends, drive efficiencies, and support business performance. Key Responsibilities: Analyse and validate financial data to provide accurate reporting and valuable business insights. Produce regular reports on supplier spend, purchasing activity, costs, trends, and variances. Identify opportunities, trends, and discrepancies within financial data to support business decision-making. Develop dashboards and management reports for finance and operational teams. Support profit, cost, and margin analysis across products and services. Process supplier invoices, maintain financial records, and perform account reconciliations. Manage the purchase order process, ensuring accurate tracking and invoice matching. Monitor supplier performance and purchasing trends, identifying opportunities for cost savings. Assist with month-end reporting, audits, and compliance activities. Collaborate with stakeholders across the business to deliver data-driven financial insights and continuous improvement initiatives. Competencies & Behaviours: Good understanding of financial processes and accounting principles. Strong Excel skills, including data analysis, lookups, and pivot tables, with experience using accounting software such as Sage 50. Excellent attention to detail with a high level of accuracy and confidentiality. Strong organisational and time management skills, with the ability to manage multiple priorities. Confident communicator with strong written and verbal communication skills. Able to work independently, use initiative, and collaborate effectively within a team. Key Attributes Data-driven with strong analytical and problem-solving skills. Commercially aware and focused on delivering value to the business. Proactive, adaptable, and keen to identify opportunities for improvement. Takes ownership of tasks and follows them through to completion. Thrives in a fast-paced environment and can effectively manage competing demands. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled tasks) by reviewing logs/config and coordinating code fixes with L3. Execute approved changes (configuration updates, run profile changes, connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. Experience with Kerberos, NTLM and other standard LDAP authentication methods. Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a "can do" attitude capable of overcoming difficult challenges. Providing support to the wider team during outages / incidents Essential Skills Experience in L2 application/production support for enterprise systems (incident, problem, change). Working knowledge of Microsoft Identity Manager (MIM) operations: Sync run profiles, connector space/metaverse basics, error handling MIM Service request processing and workflow fallouts (desirable) Strong SQL Server skills for investigation and reporting (T-SQL querying, joins, basic performance awareness). Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full-time development). Familiarity with Active Directory concepts (users, groups, OU structure, permissions). Must show a progressive advancement in responsibility including deep troubleshooting technical skills. Self-driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability to optimise processes and maximise efficiency Strong stakeholder engagement and communication skills Confident at presenting what they are working on Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good time management Must be self-sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence GCS is acting as an Employment Business in relation to this vacancy.
Jun 25, 2026
Contractor
Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled tasks) by reviewing logs/config and coordinating code fixes with L3. Execute approved changes (configuration updates, run profile changes, connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. Experience with Kerberos, NTLM and other standard LDAP authentication methods. Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a "can do" attitude capable of overcoming difficult challenges. Providing support to the wider team during outages / incidents Essential Skills Experience in L2 application/production support for enterprise systems (incident, problem, change). Working knowledge of Microsoft Identity Manager (MIM) operations: Sync run profiles, connector space/metaverse basics, error handling MIM Service request processing and workflow fallouts (desirable) Strong SQL Server skills for investigation and reporting (T-SQL querying, joins, basic performance awareness). Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full-time development). Familiarity with Active Directory concepts (users, groups, OU structure, permissions). Must show a progressive advancement in responsibility including deep troubleshooting technical skills. Self-driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability to optimise processes and maximise efficiency Strong stakeholder engagement and communication skills Confident at presenting what they are working on Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good time management Must be self-sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence GCS is acting as an Employment Business in relation to this vacancy.
We currently have a fantastic opportunity with a company based on Hortonwood, Telford, who are looking for a Graduate Technology & AI Innovation Associate to work Monday to Friday from 10am-4pm .This Graduate Technology & AI Innovation Associate position is a temporary to permanent role, for the right individual, paying £16.00 per hour depending on experience. Employment Type Graduate Position / Placement Year (depending on candidate) Role Overview We are seeking a motivated and forward-thinking undergraduate or graduate to help drive innovation across our business through the use of emerging technologies, particularly Artificial Intelligence (AI), automation, data analytics, and modern software development tools. The successful candidate will work directly with management to identify opportunities to improve efficiency, automate manual processes, develop internal applications, and create systems that provide meaningful business intelligence. The role is ideal for someone who enjoys solving problems, experimenting with new technology, and delivering practical solutions that create measurable business value. This position offers a unique opportunity to influence how technology is adopted across the organisation and to gain hands-on experience implementing real-world AI and software solutions. Key Responsibilities AI & Automation Development Research and evaluate emerging AI technologies and tools. Design and implement AI-driven solutions to improve business operations. Develop workflows using AI, machine learning, automation platforms, and low-code/no-code tools. Identify repetitive tasks and create automated solutions to reduce manual effort. Software & Application Development Design and build internal business applications. Develop dashboards, portals, and software tools to support operational teams. Integrate systems and databases to improve information flow across the business. Prototype and test innovative digital solutions. Business Process Improvement Analyse existing business processes and identify opportunities for optimisation. Map workflows and recommend technology-driven improvements. Measure and report efficiency gains from implemented solutions. Support continuous improvement initiatives across departments. Data & Business Intelligence Collect, organise, and analyse business data. Develop dashboards and reporting tools that provide actionable insights. Create systems that help management make more informed commercial decisions. Identify trends and opportunities that can improve profitability and performance. Innovation & Research Stay up to date with developments in AI, automation, software development, and digital transformation. Evaluate new technologies and recommend practical applications for the business. Present findings and business cases to management. Desired Skills & Qualifications Essential Currently studying for or recently completed a degree in: Computer Science Software Engineering Data Science Artificial Intelligence Business Technology Engineering Or a related discipline Strong analytical and problem-solving skills. Interest in AI and emerging technologies. Ability to learn new software and technologies quickly. Excellent communication and presentation skills. Self-motivated with a proactive approach. Desirable Experience with programming languages such as Python, JavaScript, C#, or similar. Knowledge of AI tools such as ChatGPT, Claude, Gemini, Copilot, or open-source AI models. Experience with automation platforms such as Power Automate, Make, Zapier, or n8n. Familiarity with databases, APIs, and data visualisation tools. Understanding of business processes and operational workflows. Experience building apps, websites, dashboards, or software projects. What Success Looks Like Within the first 12 months, the successful candidate will: Identify and implement multiple opportunities for process automation. Develop internal applications that save time and improve operational efficiency. Create reporting and analytics tools that improve decision-making. Introduce AI solutions that deliver measurable business benefits. Help establish a culture of innovation and continuous improvement. Demonstrate tangible contributions to cost reduction, productivity improvement, and profit growth. Career Development Opportunity This role offers the opportunity to become a key driver of digital transformation within the business. The successful candidate will gain experience in: Artificial Intelligence Software Development Business Process Engineering Data Analytics Digital Transformation Commercial Decision Making The position has the potential to evolve into a permanent role leading technology, automation, and AI initiatives across the organisation. For more information, please call Steph at Major Recruitment - Telford branch. We will carefully consider your application and advise you if we are able to progress with your application within 3 working days. If you do not hear from us within this time, your details will not be retained. If you are not successful on this occasion, please continue to apply to future roles we advertise. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment or contract you will find our staff professional and courteous and our interview process straight forward. We are located in thriving Telford, and we focus on jobs in Shropshire, Staffordshire, North Wales and Wolverhampton. Major Recruitment specialise in industrial, commercial, driving and technical recruitment.
Jun 25, 2026
Full time
We currently have a fantastic opportunity with a company based on Hortonwood, Telford, who are looking for a Graduate Technology & AI Innovation Associate to work Monday to Friday from 10am-4pm .This Graduate Technology & AI Innovation Associate position is a temporary to permanent role, for the right individual, paying £16.00 per hour depending on experience. Employment Type Graduate Position / Placement Year (depending on candidate) Role Overview We are seeking a motivated and forward-thinking undergraduate or graduate to help drive innovation across our business through the use of emerging technologies, particularly Artificial Intelligence (AI), automation, data analytics, and modern software development tools. The successful candidate will work directly with management to identify opportunities to improve efficiency, automate manual processes, develop internal applications, and create systems that provide meaningful business intelligence. The role is ideal for someone who enjoys solving problems, experimenting with new technology, and delivering practical solutions that create measurable business value. This position offers a unique opportunity to influence how technology is adopted across the organisation and to gain hands-on experience implementing real-world AI and software solutions. Key Responsibilities AI & Automation Development Research and evaluate emerging AI technologies and tools. Design and implement AI-driven solutions to improve business operations. Develop workflows using AI, machine learning, automation platforms, and low-code/no-code tools. Identify repetitive tasks and create automated solutions to reduce manual effort. Software & Application Development Design and build internal business applications. Develop dashboards, portals, and software tools to support operational teams. Integrate systems and databases to improve information flow across the business. Prototype and test innovative digital solutions. Business Process Improvement Analyse existing business processes and identify opportunities for optimisation. Map workflows and recommend technology-driven improvements. Measure and report efficiency gains from implemented solutions. Support continuous improvement initiatives across departments. Data & Business Intelligence Collect, organise, and analyse business data. Develop dashboards and reporting tools that provide actionable insights. Create systems that help management make more informed commercial decisions. Identify trends and opportunities that can improve profitability and performance. Innovation & Research Stay up to date with developments in AI, automation, software development, and digital transformation. Evaluate new technologies and recommend practical applications for the business. Present findings and business cases to management. Desired Skills & Qualifications Essential Currently studying for or recently completed a degree in: Computer Science Software Engineering Data Science Artificial Intelligence Business Technology Engineering Or a related discipline Strong analytical and problem-solving skills. Interest in AI and emerging technologies. Ability to learn new software and technologies quickly. Excellent communication and presentation skills. Self-motivated with a proactive approach. Desirable Experience with programming languages such as Python, JavaScript, C#, or similar. Knowledge of AI tools such as ChatGPT, Claude, Gemini, Copilot, or open-source AI models. Experience with automation platforms such as Power Automate, Make, Zapier, or n8n. Familiarity with databases, APIs, and data visualisation tools. Understanding of business processes and operational workflows. Experience building apps, websites, dashboards, or software projects. What Success Looks Like Within the first 12 months, the successful candidate will: Identify and implement multiple opportunities for process automation. Develop internal applications that save time and improve operational efficiency. Create reporting and analytics tools that improve decision-making. Introduce AI solutions that deliver measurable business benefits. Help establish a culture of innovation and continuous improvement. Demonstrate tangible contributions to cost reduction, productivity improvement, and profit growth. Career Development Opportunity This role offers the opportunity to become a key driver of digital transformation within the business. The successful candidate will gain experience in: Artificial Intelligence Software Development Business Process Engineering Data Analytics Digital Transformation Commercial Decision Making The position has the potential to evolve into a permanent role leading technology, automation, and AI initiatives across the organisation. For more information, please call Steph at Major Recruitment - Telford branch. We will carefully consider your application and advise you if we are able to progress with your application within 3 working days. If you do not hear from us within this time, your details will not be retained. If you are not successful on this occasion, please continue to apply to future roles we advertise. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment or contract you will find our staff professional and courteous and our interview process straight forward. We are located in thriving Telford, and we focus on jobs in Shropshire, Staffordshire, North Wales and Wolverhampton. Major Recruitment specialise in industrial, commercial, driving and technical recruitment.
Title: Formulation Manager Location: Lancashire Salary: 30,000- 40,000 Term: Permanent Benefits: 25 Days Holiday, Flexitime, Free Parking , Training, Progression and Career Development, large portfolio of products, Hybrid working (3 days a week in the office) SRG are working with a growing personal care product manufacturer based in the Lancashire area, they are now looking for an experienced cosmetics / personal care formulation manager to join the team to work on growing and developing new and existing products. Candidates with proven industrial experience in: surfactant chemistry, dissolution behaviours, colour systems, colour cosmetics, fragrances, preservatives, skin compatibility, scale up / manufacturing, consumer product regulations / cosmetic regulations are encouraged to apply. Role/Description: Lead development of formulations from concept through to production and then launch Oversee daily manufacturing operations and drive performance against KPIs Ensure compliance with cosmetic and chemical regulations across EU & US markets Troubleshoot formulation and production challenges to maintain quality and efficiency Collaborate with R&D, production, and supply chain teams to support product launches Apply surfactant chemistry principles to the development of personal care and cosmetic formulations Conduct laboratory testing on powdered ingredients, analysing performance and changes in dissolution behaviour Drive continuous improvement across manufacturing, safety, and product performance Requirements 3+ years of recent experience of formulating cosmetics and personal care products Strong experience across formulation, production, and regulatory compliance Degree or HNC in Chemistry, Cosmetic Science, or Chemical Engineering (preferred) Full right to work in the UK there is no sponsorship available for this role SRG is the UK's number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors. If you would like to apply for this position, please use the link provided. Alternatively, please email a copy of your CV For more information regarding this position or any others, please call Rhi on (phone number removed). If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit (url removed) to view our other vacancies. As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 25, 2026
Full time
Title: Formulation Manager Location: Lancashire Salary: 30,000- 40,000 Term: Permanent Benefits: 25 Days Holiday, Flexitime, Free Parking , Training, Progression and Career Development, large portfolio of products, Hybrid working (3 days a week in the office) SRG are working with a growing personal care product manufacturer based in the Lancashire area, they are now looking for an experienced cosmetics / personal care formulation manager to join the team to work on growing and developing new and existing products. Candidates with proven industrial experience in: surfactant chemistry, dissolution behaviours, colour systems, colour cosmetics, fragrances, preservatives, skin compatibility, scale up / manufacturing, consumer product regulations / cosmetic regulations are encouraged to apply. Role/Description: Lead development of formulations from concept through to production and then launch Oversee daily manufacturing operations and drive performance against KPIs Ensure compliance with cosmetic and chemical regulations across EU & US markets Troubleshoot formulation and production challenges to maintain quality and efficiency Collaborate with R&D, production, and supply chain teams to support product launches Apply surfactant chemistry principles to the development of personal care and cosmetic formulations Conduct laboratory testing on powdered ingredients, analysing performance and changes in dissolution behaviour Drive continuous improvement across manufacturing, safety, and product performance Requirements 3+ years of recent experience of formulating cosmetics and personal care products Strong experience across formulation, production, and regulatory compliance Degree or HNC in Chemistry, Cosmetic Science, or Chemical Engineering (preferred) Full right to work in the UK there is no sponsorship available for this role SRG is the UK's number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors. If you would like to apply for this position, please use the link provided. Alternatively, please email a copy of your CV For more information regarding this position or any others, please call Rhi on (phone number removed). If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit (url removed) to view our other vacancies. As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Description We are seeking a motivated and technically skilled Regional Sales Engineer / Account Manager to expand our customer base and manage key accounts across the South East of the UK. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV, while driving comprehensive sales development activities that encompass lead generation, relationship cultivation, and strategic market expansion. A key focus of this position is to strengthen collaboration with Southern Water and expand activity across the account, while reinforcing NOV Mono's position as a leading provider of progressing cavity pumps, associated equipment, and aftermarket services within the region. Location Requirement To effectively support our customers and maintain strong regional coverage, applicants must reside permanently within one of the following counties: Hampshire East Sussex West Sussex Kent Surrey About the Company NOV Mono, part of NOV's Fluid Motion Solutions business unit, is a market-leading provider of progressing cavity pumps, grinders, and packaged systems, primarily serving the water, wastewater, and general industrial sectors. While NOV operates globally across multiple industries, including energy, this role is firmly focused on supporting UK utility and industrial customers. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers. What We Offer Real ownership of a high-impact territory across South East UK, with autonomy to shape account plans, pipeline and customer strategy. Career growth and professional development, including structured onboarding, product/application training, and clear progression opportunities within NOV UK and the wider global organisation. A collaborative, inclusive environment with strong support from cross-functional teams (engineering, service, operations, proposals) and exposure to international stakeholders. Modern tools and resources to succeed, including CRM and sales forecasting tools, proposal/quotation support, and technical expertise to enable consultative, value-led selling. This is a fully remote, field-based role within the South East region. Key Responsibilities Build and maintain strong, long-term customer relationships, ensuring exceptional service and support. Drive revenue growth through effective account management, accurate forecasting, and achievement of sales KPIs. Identify and develop new business opportunities by understanding customer strategies and engaging key stakeholders. Serve as the main point of contact for technical and commercial enquiries, preparing high-quality proposals and quotations. Collaborate with management and cross-functional teams to achieve optimal technical and commercial outcomes. Monitor customer feedback and project deliverables, implementing improvements as needed. Represent NOV at customer sites, industry events, and professional functions, providing insights to inform business strategy. Support continuous improvement initiatives across the sales organisation. Skills & Experience Strategic & Operational Strong ability to understand and apply technical information effectively. Familiarity with evolving portfolios of products and services. Understanding of business strategy in relation to key customers. Excellent problem-solving and decision-making skills. Capable of managing time effectively and prioritising multiple tasks. Able to communicate and collaborate across departments to eliminate bottlenecks. Process-oriented with a focus on continuous improvement. Personal Attributes Confident and professional communicator with strong presentation and written skills. Energetic, proactive, and driven by results. Customer-focused with high ethical standards. Skilled negotiator-firm, fair, and diplomatic. Aspiring professional with clear career development goals. Resilient under pressure and willing to engage constructively in challenging situations. Qualifications & Experience Essential: Degree or tertiary education in Engineering and/or Business discipline. Experience in a similar role involving Pumps and Pumping Systems / Applications. Proficient computer literacy, including Microsoft Excel, Word, and Outlook. Desirable: Working knowledge of the UK Water Industry and related sales environment. Understanding of industrial processes and sales environments. Experience using Customer Relationship Management (CRM) systems. Familiarity with Progressing Cavity Pump technology and its applications. Why Join Us Join our Global Family: We are a purpose-driven company, helping to power the people who power the world. Our culture is centered around making a difference, solving challenges, and embracing change. At NOV, you'll find a supportive environment where you can grow your career, make meaningful contributions, and be part of a global team that's shaping the future. At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Jun 25, 2026
Full time
Job Description We are seeking a motivated and technically skilled Regional Sales Engineer / Account Manager to expand our customer base and manage key accounts across the South East of the UK. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV, while driving comprehensive sales development activities that encompass lead generation, relationship cultivation, and strategic market expansion. A key focus of this position is to strengthen collaboration with Southern Water and expand activity across the account, while reinforcing NOV Mono's position as a leading provider of progressing cavity pumps, associated equipment, and aftermarket services within the region. Location Requirement To effectively support our customers and maintain strong regional coverage, applicants must reside permanently within one of the following counties: Hampshire East Sussex West Sussex Kent Surrey About the Company NOV Mono, part of NOV's Fluid Motion Solutions business unit, is a market-leading provider of progressing cavity pumps, grinders, and packaged systems, primarily serving the water, wastewater, and general industrial sectors. While NOV operates globally across multiple industries, including energy, this role is firmly focused on supporting UK utility and industrial customers. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers. What We Offer Real ownership of a high-impact territory across South East UK, with autonomy to shape account plans, pipeline and customer strategy. Career growth and professional development, including structured onboarding, product/application training, and clear progression opportunities within NOV UK and the wider global organisation. A collaborative, inclusive environment with strong support from cross-functional teams (engineering, service, operations, proposals) and exposure to international stakeholders. Modern tools and resources to succeed, including CRM and sales forecasting tools, proposal/quotation support, and technical expertise to enable consultative, value-led selling. This is a fully remote, field-based role within the South East region. Key Responsibilities Build and maintain strong, long-term customer relationships, ensuring exceptional service and support. Drive revenue growth through effective account management, accurate forecasting, and achievement of sales KPIs. Identify and develop new business opportunities by understanding customer strategies and engaging key stakeholders. Serve as the main point of contact for technical and commercial enquiries, preparing high-quality proposals and quotations. Collaborate with management and cross-functional teams to achieve optimal technical and commercial outcomes. Monitor customer feedback and project deliverables, implementing improvements as needed. Represent NOV at customer sites, industry events, and professional functions, providing insights to inform business strategy. Support continuous improvement initiatives across the sales organisation. Skills & Experience Strategic & Operational Strong ability to understand and apply technical information effectively. Familiarity with evolving portfolios of products and services. Understanding of business strategy in relation to key customers. Excellent problem-solving and decision-making skills. Capable of managing time effectively and prioritising multiple tasks. Able to communicate and collaborate across departments to eliminate bottlenecks. Process-oriented with a focus on continuous improvement. Personal Attributes Confident and professional communicator with strong presentation and written skills. Energetic, proactive, and driven by results. Customer-focused with high ethical standards. Skilled negotiator-firm, fair, and diplomatic. Aspiring professional with clear career development goals. Resilient under pressure and willing to engage constructively in challenging situations. Qualifications & Experience Essential: Degree or tertiary education in Engineering and/or Business discipline. Experience in a similar role involving Pumps and Pumping Systems / Applications. Proficient computer literacy, including Microsoft Excel, Word, and Outlook. Desirable: Working knowledge of the UK Water Industry and related sales environment. Understanding of industrial processes and sales environments. Experience using Customer Relationship Management (CRM) systems. Familiarity with Progressing Cavity Pump technology and its applications. Why Join Us Join our Global Family: We are a purpose-driven company, helping to power the people who power the world. Our culture is centered around making a difference, solving challenges, and embracing change. At NOV, you'll find a supportive environment where you can grow your career, make meaningful contributions, and be part of a global team that's shaping the future. At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
AUTOMATION ENGINEER Job Title Automation Engineer Location Cardiff Salary £55,000 £60,000 (DOE) Shift Monday to Friday (8:00am 4:00pm + call-out support) Job Role of the Automation Engineer A rare and exciting opportunity has become available for an Automation Engineer to join a highly automated, state-of-the-art manufacturing facility. This is a standalone specialist role where you will take full ownership of all automation systems on site, making it ideal for a driven engineer looking to step into a position with real autonomy and impact. The company has invested heavily into its production capabilities and operates across 14 production lines, supplying major retailers and global brands. This is a fantastic opportunity to work in a fast-paced FMCG environment where you will play a key role in improving reliability, reducing downtime, and driving continuous improvement across automation systems. You will be responsible for PLC systems, robotics, vision systems, and overall control architecture, ensuring optimal performance and standardisation across site. Sector Factory Automation / FMCG Manufacturing Non-Negotiable Requirements of the Automation Engineer Strong experience with PLC systems within a manufacturing environment Experience ina PLC or Automation engineering position Desirable Requirements for the Automation Engineer Hands-on experience with Allen Bradley PLCs (ControlLogix, CompactLogix) Experience supporting and fault-finding on robotics and automation systems Strong understanding of control systems, integration, and industrial networks Experience with Siemens, Omron, or Mitsubishi PLCs Experience with robotics (ABB, Fanuc, Mitsubishi) Experience with vision systems (Keyence, Thingtrax) Experience integrating PLCs with SCADA/MES systems Key Responsibilities Own and maintain all PLC systems across site Support and optimise robotics and vision systems Lead fault finding and root cause analysis Develop and enforce PLC programming standards Manage backups and version control processes Integrate systems with SCADA/MES for data and OEE reporting Support capital projects from design through to commissioning Collaborate with engineering, operations, and IT teams Ensure compliance with machine safety standards Coach and support engineers to improve automation capability The Automation Engineer will benefit from: Working for a market-leading FMCG manufacturing business High level of autonomy in a specialist role Competitive salary package (£55,000 £60,000) Benefits including pension, maternity/paternity, and death in service Opportunity to work with advanced automation and robotics Long-term stability within a well-established organisation If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Nathan Lock As a registered candidate, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply.
Jun 25, 2026
Full time
AUTOMATION ENGINEER Job Title Automation Engineer Location Cardiff Salary £55,000 £60,000 (DOE) Shift Monday to Friday (8:00am 4:00pm + call-out support) Job Role of the Automation Engineer A rare and exciting opportunity has become available for an Automation Engineer to join a highly automated, state-of-the-art manufacturing facility. This is a standalone specialist role where you will take full ownership of all automation systems on site, making it ideal for a driven engineer looking to step into a position with real autonomy and impact. The company has invested heavily into its production capabilities and operates across 14 production lines, supplying major retailers and global brands. This is a fantastic opportunity to work in a fast-paced FMCG environment where you will play a key role in improving reliability, reducing downtime, and driving continuous improvement across automation systems. You will be responsible for PLC systems, robotics, vision systems, and overall control architecture, ensuring optimal performance and standardisation across site. Sector Factory Automation / FMCG Manufacturing Non-Negotiable Requirements of the Automation Engineer Strong experience with PLC systems within a manufacturing environment Experience ina PLC or Automation engineering position Desirable Requirements for the Automation Engineer Hands-on experience with Allen Bradley PLCs (ControlLogix, CompactLogix) Experience supporting and fault-finding on robotics and automation systems Strong understanding of control systems, integration, and industrial networks Experience with Siemens, Omron, or Mitsubishi PLCs Experience with robotics (ABB, Fanuc, Mitsubishi) Experience with vision systems (Keyence, Thingtrax) Experience integrating PLCs with SCADA/MES systems Key Responsibilities Own and maintain all PLC systems across site Support and optimise robotics and vision systems Lead fault finding and root cause analysis Develop and enforce PLC programming standards Manage backups and version control processes Integrate systems with SCADA/MES for data and OEE reporting Support capital projects from design through to commissioning Collaborate with engineering, operations, and IT teams Ensure compliance with machine safety standards Coach and support engineers to improve automation capability The Automation Engineer will benefit from: Working for a market-leading FMCG manufacturing business High level of autonomy in a specialist role Competitive salary package (£55,000 £60,000) Benefits including pension, maternity/paternity, and death in service Opportunity to work with advanced automation and robotics Long-term stability within a well-established organisation If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Nathan Lock As a registered candidate, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply.
This is a fantastic opportunity to join an industry leading manufacturer in the area of Tamworth. Our client is now seeking to appoint a Controls and Automation Engineer on a Monday to Friday Days only basis. This role requires someone who has very strong knowledge and experience of electrical/automation and PLC systems to join the team. Basic salary of 55,000 per annum, plus fantastic bonus as well as premium OT opportunities taking OTE to over 70K, plus pension matched up to 10% Our client is an industry-leading manufacturing business with a multi-million-pound turnover and impressive growth plans, supported with large-scale investment and an existing established network of manufacturing facilities across the UK. The working culture is friendly, and one that encourages the sharing of best practices, whilst providing a platform for continuous learning and development. What's In It for You as Controls and Automation Engineer Base Salary of 55,000 per annum, Plus bonus and OT Opportunities Pension matched up to 10% Monday to Friday - Days Only Extensive training and personal development are available, including accredited training and career development plans for those who want it. Position Overview of Controls and Automation Engineer The role will be working as part of the Maintenance Team providing 'Hands-on' Electrical & Controls Technical support to both Production and other internal functions throughout the Factory. PLC fault finding and modifications are vital skills to have for the role. You will be solely working with electrical installations, fault finding, and repair of PLC controlled machinery, within a manufacturing environment. Experience with breakdowns, fault finding, and changing of PLC parameters and working with Controls and Automation. Experience of installing servo drives and projects, capex improvements, HMI, and profibus is all required. Siemens S7 training is available. Within the position as Controls and Automation Engineer, you will have the opportunity to be involved with a wide of range of electrical maintenance operations and projects, which will be supported with a wide range of training opportunities, including accredited training programs. Experience and Qualification Required Recognised Electrical Engineering Apprenticeship & Qualification or equivalent UK level 3 qualification - NVQ, City and Guilds AND BTEC 3 or HNC/HND in Electrical Engineering etc PLC Fault finding experience and experience with breakdowns, fault finding, and changing of PLC parameters specifically. The ability to work within a fast-paced manufacturing environment undertaking PPM and TPM activities High degree of Health & Safety awareness. Ability to fault find, repair and provide solutions to electrical machinery problems This is a fantastic opportunity to join an industry leading business with huge opportunity for further training and career development. Please apply now or contact us for more information on (phone number removed)
Jun 25, 2026
Full time
This is a fantastic opportunity to join an industry leading manufacturer in the area of Tamworth. Our client is now seeking to appoint a Controls and Automation Engineer on a Monday to Friday Days only basis. This role requires someone who has very strong knowledge and experience of electrical/automation and PLC systems to join the team. Basic salary of 55,000 per annum, plus fantastic bonus as well as premium OT opportunities taking OTE to over 70K, plus pension matched up to 10% Our client is an industry-leading manufacturing business with a multi-million-pound turnover and impressive growth plans, supported with large-scale investment and an existing established network of manufacturing facilities across the UK. The working culture is friendly, and one that encourages the sharing of best practices, whilst providing a platform for continuous learning and development. What's In It for You as Controls and Automation Engineer Base Salary of 55,000 per annum, Plus bonus and OT Opportunities Pension matched up to 10% Monday to Friday - Days Only Extensive training and personal development are available, including accredited training and career development plans for those who want it. Position Overview of Controls and Automation Engineer The role will be working as part of the Maintenance Team providing 'Hands-on' Electrical & Controls Technical support to both Production and other internal functions throughout the Factory. PLC fault finding and modifications are vital skills to have for the role. You will be solely working with electrical installations, fault finding, and repair of PLC controlled machinery, within a manufacturing environment. Experience with breakdowns, fault finding, and changing of PLC parameters and working with Controls and Automation. Experience of installing servo drives and projects, capex improvements, HMI, and profibus is all required. Siemens S7 training is available. Within the position as Controls and Automation Engineer, you will have the opportunity to be involved with a wide of range of electrical maintenance operations and projects, which will be supported with a wide range of training opportunities, including accredited training programs. Experience and Qualification Required Recognised Electrical Engineering Apprenticeship & Qualification or equivalent UK level 3 qualification - NVQ, City and Guilds AND BTEC 3 or HNC/HND in Electrical Engineering etc PLC Fault finding experience and experience with breakdowns, fault finding, and changing of PLC parameters specifically. The ability to work within a fast-paced manufacturing environment undertaking PPM and TPM activities High degree of Health & Safety awareness. Ability to fault find, repair and provide solutions to electrical machinery problems This is a fantastic opportunity to join an industry leading business with huge opportunity for further training and career development. Please apply now or contact us for more information on (phone number removed)
About Us Founded in 1999, our goal is to supply the global automotive industry aftermarket products and components that meet or exceed OE quality and testing. Not only enabling garages to fit an aftermarket alternative with confidence but leaving the consumer walking away with a guarantee and a healthy balance. Whether it s our Directors, Technical Engineers, Sales Team, Product Managers or Marketing Team, we have a diverse workforce offering a range of skills with a heap of experience in the automotive aftermarket. Job Description As a member of our fast-paced warehouse team you will be responsible for ensuring the stock is moving through the warehouse in a safe and efficient manner. We operate a multifunctional warehouse, and our associates can be deployed to support different areas. From Goods In where we received multiple containers per day through our bespoke Track packing area and onto the Export delivery area where orders are prepared for worldwide shipping. This means our associates need to be multi-skilled as well as flexible and forward thinking. What we re looking for in an associate Physical strength, fitness and dexterity Good communication skills Excellent team-working skills to effectively collaborate with other members of a warehouse team Accuracy in all activities Ability to work in a fast-paced environment Computer literacy, including knowing how to use scanners and relevant software programs, such as warehouse management systems would be beneficial training will be given as needed MHE experience training will be given Excellent organisational skills Honesty and trustworthiness The ability to work effectively under limited supervision Flexibility and reliability We constantly aim to up skill our associates and have an in-house training team dedicated to this task. This development could be training to operate machinery, such as forklift trucks as well as in depth training on items such as manual handling and WMS interaction. What we can offer A competitive salary package Performance bonus scheme - can earn up to £1,200 per year extra Training in various areas of warehouse operations MHE License opportunities (Forklift, Reach Truck, Electric Pallet Stacker, LLOP) Workplace pension 20 days holiday (plus bank holidays) Holiday increase after 2 years service Varied work experience Supportive culture Overtime is available Shift Patterns available: 10 00 (Middle Shift) 14 00 (Late Shift) No shift rotations, Monday to Friday - Great work life balance. These positions are Full-Time and Permanent
Jun 25, 2026
Full time
About Us Founded in 1999, our goal is to supply the global automotive industry aftermarket products and components that meet or exceed OE quality and testing. Not only enabling garages to fit an aftermarket alternative with confidence but leaving the consumer walking away with a guarantee and a healthy balance. Whether it s our Directors, Technical Engineers, Sales Team, Product Managers or Marketing Team, we have a diverse workforce offering a range of skills with a heap of experience in the automotive aftermarket. Job Description As a member of our fast-paced warehouse team you will be responsible for ensuring the stock is moving through the warehouse in a safe and efficient manner. We operate a multifunctional warehouse, and our associates can be deployed to support different areas. From Goods In where we received multiple containers per day through our bespoke Track packing area and onto the Export delivery area where orders are prepared for worldwide shipping. This means our associates need to be multi-skilled as well as flexible and forward thinking. What we re looking for in an associate Physical strength, fitness and dexterity Good communication skills Excellent team-working skills to effectively collaborate with other members of a warehouse team Accuracy in all activities Ability to work in a fast-paced environment Computer literacy, including knowing how to use scanners and relevant software programs, such as warehouse management systems would be beneficial training will be given as needed MHE experience training will be given Excellent organisational skills Honesty and trustworthiness The ability to work effectively under limited supervision Flexibility and reliability We constantly aim to up skill our associates and have an in-house training team dedicated to this task. This development could be training to operate machinery, such as forklift trucks as well as in depth training on items such as manual handling and WMS interaction. What we can offer A competitive salary package Performance bonus scheme - can earn up to £1,200 per year extra Training in various areas of warehouse operations MHE License opportunities (Forklift, Reach Truck, Electric Pallet Stacker, LLOP) Workplace pension 20 days holiday (plus bank holidays) Holiday increase after 2 years service Varied work experience Supportive culture Overtime is available Shift Patterns available: 10 00 (Middle Shift) 14 00 (Late Shift) No shift rotations, Monday to Friday - Great work life balance. These positions are Full-Time and Permanent
Procurement Planner Derby up to £35,000 Permanent The Opportunity Are you a proactive Procurement professional who enjoys the challenge of "chasing the data" and keeping a busy production line moving? A leading rail specialist in Derby is looking for a Procurement Planner to join them at a critical point in their growth. This is a high-visibility role where you will serve as the Single Point of Contact for a major production area. Beyond the day-to-day buying, you will play a key role in transitioning the business from manual spreadsheets to a structured MRP environment. If you want a role where you can put your own stamp on processes and be supported with CIPS sponsorship, this is a fantastic career move. Responsibilities: Serve as the focal point for the Bogie production area, coordinating material requirements between procurement and operations. Analyse project status and MRP data to identify material gaps, lead times, and potential risks to delivery. Raise and manage purchase orders, taking full ownership of the Open Order Book and supplier expediting. Act as a Visual Management Coordinator, maintaining up-to-date planning boards and trackers to keep all stakeholders informed. Support the implementation of a new MRP system and drive continuous improvement across procurement workflows. The Candidate: We are looking for a confident, assertive individual with a background in Heavy Engineering or Manufacturing. You must have a strong understanding of MRP principles and be highly proficient in Excel, as you will initially be managing complex manual data sets. The ideal candidate isn't afraid to "get stuck in" and challenge internal stakeholders to get the information needed to meet deadlines. If you are organised, resilient, and looking for a long-term home that invests in your professional development (CIPS), we want to hear from you. Location: Derby (5/5 On-site) Salary: £35,000 + CIPS Sponsorship, Electric Car Scheme, 33 Days Holiday, and Career Development. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Jun 25, 2026
Full time
Procurement Planner Derby up to £35,000 Permanent The Opportunity Are you a proactive Procurement professional who enjoys the challenge of "chasing the data" and keeping a busy production line moving? A leading rail specialist in Derby is looking for a Procurement Planner to join them at a critical point in their growth. This is a high-visibility role where you will serve as the Single Point of Contact for a major production area. Beyond the day-to-day buying, you will play a key role in transitioning the business from manual spreadsheets to a structured MRP environment. If you want a role where you can put your own stamp on processes and be supported with CIPS sponsorship, this is a fantastic career move. Responsibilities: Serve as the focal point for the Bogie production area, coordinating material requirements between procurement and operations. Analyse project status and MRP data to identify material gaps, lead times, and potential risks to delivery. Raise and manage purchase orders, taking full ownership of the Open Order Book and supplier expediting. Act as a Visual Management Coordinator, maintaining up-to-date planning boards and trackers to keep all stakeholders informed. Support the implementation of a new MRP system and drive continuous improvement across procurement workflows. The Candidate: We are looking for a confident, assertive individual with a background in Heavy Engineering or Manufacturing. You must have a strong understanding of MRP principles and be highly proficient in Excel, as you will initially be managing complex manual data sets. The ideal candidate isn't afraid to "get stuck in" and challenge internal stakeholders to get the information needed to meet deadlines. If you are organised, resilient, and looking for a long-term home that invests in your professional development (CIPS), we want to hear from you. Location: Derby (5/5 On-site) Salary: £35,000 + CIPS Sponsorship, Electric Car Scheme, 33 Days Holiday, and Career Development. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Job Description About the Role As a Semi-Skilled Halar Coating Operator based at our Greengate site in Middleton, Manchester, you will be responsible for applying protective Halar coatings to manufactured components within our machine shop. This is a hands-on role in a high-productivity environment, working a rotating shift pattern with day and afternoon shifts alternating week by week. The role is largely independent, giving you ownership of your tasks, while still being part of a wider team and supporting shared workshop activities when needed. About NOV NOV delivers technology-driven solutions that support the global energy industry. We are known for innovation, quality, and reliability, supporting customers across drilling, completion, pump manufacturing, and industrial markets. What We Offer Stable, full-time employment in an established global company Opportunity to develop skills across multiple machining processes Overtime opportunities Supportive working environment Access to internal training and development Key Responsibilities Core responsibilities: Apply Halar coating in line with defined process specifications Perform deburring, polishing, and part marking as required Complete basic administrative tasks (e.g., route cards) Maintain a clean and safe working environment Carry out basic preventative maintenance on equipment Follow all HSE and company procedures Additional responsibilities: Support other workshop activities based on business needs Participate in continuous improvement initiatives Work flexibly across shifts and tasks Qualifications & Skills Essential: Experience in a manufacturing or machine shop environment Exposure to powder coating systems Basic computer literacy (e.g., email, MS Office) Understanding of HSE practices Ability to perform manual handling and workshop tasks Strong work ethic and willingness to learn Desirable: FLT (Forklift Truck) licence Experience in deburring, polishing, or similar semi-skilled tasks Soft Skills Good time management and ability to work independently Strong attention to detail and quality Positive, proactive attitude Willingness to learn and develop new skills Why Join Us? Join a global organisation where your work directly contributes to high-quality engineered products used worldwide. This role offers stability and the opportunity to build long-term expertise in a specialised coating process. Health & Wellbeing Private Medical Insuranc Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Jun 25, 2026
Full time
Job Description About the Role As a Semi-Skilled Halar Coating Operator based at our Greengate site in Middleton, Manchester, you will be responsible for applying protective Halar coatings to manufactured components within our machine shop. This is a hands-on role in a high-productivity environment, working a rotating shift pattern with day and afternoon shifts alternating week by week. The role is largely independent, giving you ownership of your tasks, while still being part of a wider team and supporting shared workshop activities when needed. About NOV NOV delivers technology-driven solutions that support the global energy industry. We are known for innovation, quality, and reliability, supporting customers across drilling, completion, pump manufacturing, and industrial markets. What We Offer Stable, full-time employment in an established global company Opportunity to develop skills across multiple machining processes Overtime opportunities Supportive working environment Access to internal training and development Key Responsibilities Core responsibilities: Apply Halar coating in line with defined process specifications Perform deburring, polishing, and part marking as required Complete basic administrative tasks (e.g., route cards) Maintain a clean and safe working environment Carry out basic preventative maintenance on equipment Follow all HSE and company procedures Additional responsibilities: Support other workshop activities based on business needs Participate in continuous improvement initiatives Work flexibly across shifts and tasks Qualifications & Skills Essential: Experience in a manufacturing or machine shop environment Exposure to powder coating systems Basic computer literacy (e.g., email, MS Office) Understanding of HSE practices Ability to perform manual handling and workshop tasks Strong work ethic and willingness to learn Desirable: FLT (Forklift Truck) licence Experience in deburring, polishing, or similar semi-skilled tasks Soft Skills Good time management and ability to work independently Strong attention to detail and quality Positive, proactive attitude Willingness to learn and develop new skills Why Join Us? Join a global organisation where your work directly contributes to high-quality engineered products used worldwide. This role offers stability and the opportunity to build long-term expertise in a specialised coating process. Health & Wellbeing Private Medical Insuranc Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Jun 25, 2026
Full time
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Electrical Maintenance Engineer / Electrical Supervisor Cullompton, Devon Monday to Friday, Days (Flexible Hours) Electrical Maintenance Engineer: Circa £41,000 Electrical Supervisor: Circa £47,000 No nights Work-life balance Genuine autonomy We're working with a long-established manufacturing business near Tiverton operating within a continuous process environment. This is a smaller, close-knit site with a strong team culture, offering a more relaxed and flexible working environment than many larger FMCG operations. Due to continued investment, the business is looking to recruit either an Electrical Maintenance Engineer or an Electrical Supervisor. Salary and responsibilities will reflect the level of experience, making this an excellent opportunity whether you're an experienced engineer looking for a stable days role or an established supervisor seeking a position with greater work-life balance. The Role You'll be joining a maintenance department of 12, supporting a team of five electrical engineers. This is a Monday to Friday days role with flexibility around start and finish times, allowing for a healthy work-life balance. Key responsibilities include: Reactive and planned preventative maintenance across site. Fault finding on electrical systems and production equipment. Supporting installations, projects and plant improvements. Coordinating contractors and overseeing work carried out on site. Assisting with maintenance planning and reliability improvements. For those joining at Supervisor level, additional responsibilities will include: Leading and supporting the electrical team. Allocating workloads and providing technical guidance. Driving engineering standards and continuous improvement activities. Playing a key role in developing maintenance strategies and site reliability. Machinery & Environment Continuous process machinery including paper machines, rollers and conveyors. Three-phase systems, motors, drives, panels and control systems. PLC-controlled equipment (fault-finding level). A mixture of legacy and newer plant. General site services and infrastructure. What They're Looking For Electrical Maintenance Engineer Electrically biased maintenance background. Experience within manufacturing, process or industrial environments. Confident fault finding on three-phase systems, motors, drives and panels. Able to work independently and support continuous improvement activities. Electrical Supervisor Previous leadership or supervisory experience. Strong electrical fault-finding capability. Comfortable managing workloads and supporting a team. Able to influence standards and drive reliability improvements. What's on Offer Electrical Maintenance Engineer salary circa £41,000. Electrical Supervisor salary circa £47,000. Monday to Friday days role with flexible hours. No nights. 1 in 4 call-out rota, although call-outs are rare and typically resolved over the phone. Stable, long-established business with a supportive culture. Genuine opportunity to influence engineering standards and the future direction of the department. Whether you're an experienced Electrical Engineer looking to move away from shifts or an established Electrical Supervisor seeking a more balanced role, this is an opportunity to join a well-established business where you'll have the autonomy to make a real difference. For further information or a confidential discussion, please get in touch.
Jun 25, 2026
Full time
Electrical Maintenance Engineer / Electrical Supervisor Cullompton, Devon Monday to Friday, Days (Flexible Hours) Electrical Maintenance Engineer: Circa £41,000 Electrical Supervisor: Circa £47,000 No nights Work-life balance Genuine autonomy We're working with a long-established manufacturing business near Tiverton operating within a continuous process environment. This is a smaller, close-knit site with a strong team culture, offering a more relaxed and flexible working environment than many larger FMCG operations. Due to continued investment, the business is looking to recruit either an Electrical Maintenance Engineer or an Electrical Supervisor. Salary and responsibilities will reflect the level of experience, making this an excellent opportunity whether you're an experienced engineer looking for a stable days role or an established supervisor seeking a position with greater work-life balance. The Role You'll be joining a maintenance department of 12, supporting a team of five electrical engineers. This is a Monday to Friday days role with flexibility around start and finish times, allowing for a healthy work-life balance. Key responsibilities include: Reactive and planned preventative maintenance across site. Fault finding on electrical systems and production equipment. Supporting installations, projects and plant improvements. Coordinating contractors and overseeing work carried out on site. Assisting with maintenance planning and reliability improvements. For those joining at Supervisor level, additional responsibilities will include: Leading and supporting the electrical team. Allocating workloads and providing technical guidance. Driving engineering standards and continuous improvement activities. Playing a key role in developing maintenance strategies and site reliability. Machinery & Environment Continuous process machinery including paper machines, rollers and conveyors. Three-phase systems, motors, drives, panels and control systems. PLC-controlled equipment (fault-finding level). A mixture of legacy and newer plant. General site services and infrastructure. What They're Looking For Electrical Maintenance Engineer Electrically biased maintenance background. Experience within manufacturing, process or industrial environments. Confident fault finding on three-phase systems, motors, drives and panels. Able to work independently and support continuous improvement activities. Electrical Supervisor Previous leadership or supervisory experience. Strong electrical fault-finding capability. Comfortable managing workloads and supporting a team. Able to influence standards and drive reliability improvements. What's on Offer Electrical Maintenance Engineer salary circa £41,000. Electrical Supervisor salary circa £47,000. Monday to Friday days role with flexible hours. No nights. 1 in 4 call-out rota, although call-outs are rare and typically resolved over the phone. Stable, long-established business with a supportive culture. Genuine opportunity to influence engineering standards and the future direction of the department. Whether you're an experienced Electrical Engineer looking to move away from shifts or an established Electrical Supervisor seeking a more balanced role, this is an opportunity to join a well-established business where you'll have the autonomy to make a real difference. For further information or a confidential discussion, please get in touch.
Wallace Hind Selection LTD
Cambridge, Cambridgeshire
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Jun 25, 2026
Full time
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Jun 25, 2026
Full time
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Jun 25, 2026
Full time
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Jun 25, 2026
Full time
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Job Description We are seeking a Service Business Development Manager to drive growth across our service and aftermarket portfolio within the UK. The role focuses on developing new business opportunities, expanding service penetration within existing accounts, and building long-term customer relationships that maximise lifecycle value. This position plays a key role in supporting revenue growth through service solutions including installations, maintenance, repairs, retrofits, upgrades, and long-term service agreements. Regular travel within the UK is required Responsibilities Identify, develop, and convert service and aftermarket opportunities across existing and new customer accounts Promote service offerings aligned to customer operational and lifecycle needs Build and maintain strong relationships with customer stakeholders (operations, maintenance, engineering, procurement) Act as the primary commercial contact for service-related enquiries and opportunities Identify new projects and business opportunities Develop and maintain a robust service sales pipeline Work closely with service operations, engineering, and supply chain teams to deliver solutions Achieve service order intake, revenue, and margin targets Provide customer and market feedback to support service offering development Support the development and rollout of new service products and value propositions Requirements Proven business development experience in a service or aftermarket environment Background in an industrial or engineering sector (e.g., wastewater or similar industries) Experience selling or working with service offerings (installation, repairs, service packages) Strong communication skills and commercial awareness Around 5 years of experience , able to hit the ground running What We Offer Private Medical Insurance Employee Assistance Programme (EAP) Pension Plan Income Protection Life Assurance Health: Dental Insurance, Healthcare Cash Plan Protection: Partner Life Assurance, Critical Illness Cover Lifestyle: Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel Insurance About Us About the Team
Jun 25, 2026
Full time
Job Description We are seeking a Service Business Development Manager to drive growth across our service and aftermarket portfolio within the UK. The role focuses on developing new business opportunities, expanding service penetration within existing accounts, and building long-term customer relationships that maximise lifecycle value. This position plays a key role in supporting revenue growth through service solutions including installations, maintenance, repairs, retrofits, upgrades, and long-term service agreements. Regular travel within the UK is required Responsibilities Identify, develop, and convert service and aftermarket opportunities across existing and new customer accounts Promote service offerings aligned to customer operational and lifecycle needs Build and maintain strong relationships with customer stakeholders (operations, maintenance, engineering, procurement) Act as the primary commercial contact for service-related enquiries and opportunities Identify new projects and business opportunities Develop and maintain a robust service sales pipeline Work closely with service operations, engineering, and supply chain teams to deliver solutions Achieve service order intake, revenue, and margin targets Provide customer and market feedback to support service offering development Support the development and rollout of new service products and value propositions Requirements Proven business development experience in a service or aftermarket environment Background in an industrial or engineering sector (e.g., wastewater or similar industries) Experience selling or working with service offerings (installation, repairs, service packages) Strong communication skills and commercial awareness Around 5 years of experience , able to hit the ground running What We Offer Private Medical Insurance Employee Assistance Programme (EAP) Pension Plan Income Protection Life Assurance Health: Dental Insurance, Healthcare Cash Plan Protection: Partner Life Assurance, Critical Illness Cover Lifestyle: Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel Insurance About Us About the Team
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
Jun 25, 2026
Full time
Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours A "one team" mentality with a positive mindset and a can do attitude. Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection
