ROLE : PPD Print Production / MFD Photocopier FSE
LOCATION : Gloucestershire - 4 week shift cycle - OTE up to £50,000
We're looking for an experienced Field Service Engineer to provide high quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience .
The Role
- Delivering technical service, maintenance, and repair across Production Print equipment
- Carrying out installations and de installations, ensuring all project milestones are met efficiently
- Keeping customers updated on progress and ensuring a positive service experience
- Escalating technical issues promptly
- Identifying opportunities for additional services or revenue while on customer sites
- Building strong customer relationships
- Managing and maintaining vehicle stock
The Candidate
- Strong technical knowledge of Production Print and/or Industrial Print devices
- Excellent fault finding and problem solving skills
- Confident using diagnostic tools and reading complex technical instructions
- IT literacy and basic networking capabilities
- Strong communication skills
Shift Patterns
This role operates on a rotating 4 week shift cycle:
- Week 1 - Early Shift: 6:00am - 2:00pm
- Week 2 - Evening Shift: 4:30pm - 12:00am or 2:00pm - 10:00pm
- Week 3 - Day shift: 8.30am - 5.30pm
- Week 4 - Night Shift: 12:00am - 8:30am
- 1 in 4 weekend rota
No shifts or weekends apply until full training is completed and the engineer is fully up to speed. Package
- Up to £50,000 (salary + bonus + shift allowance)
- An inclusive, supportive working environment
- Holiday entitlement, volunteering leave, and options to purchase additional holiday
- Flexible retirement planning
- Wellbeing support covering physical, emotional, and financial health
- Company car
- Career development and long term learning opportunities
- The chance to grow within a forward thinking, future focused organisation
If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.