Sales Manager Audi York Location: York Salary: Competitive plus bonus This is an exciting opportunity for a high-performing automotive sales professional who thrives on developing people, driving performance, and creating a customer-first culture. As Sales Manager, you ll take responsibility for leading the sales operation, ensuring the team consistently delivers outstanding results while maintaining the highest standards of customer experience and compliance. Working closely with the Head of Business, you ll motivate and coach the team to exceed targets, maximise profitability, and build long-term customer relationships. As a sales manager your day-to-day will include: Lead, motivate, and develop the sales team to achieve and exceed sales targets Drive performance across new and used vehicle sales, finance, and add-on products Monitor KPIs and implement effective sales strategies to maximise profitability Ensure an exceptional customer journey from initial enquiry through to vehicle handover Coach and support team members through regular performance reviews and development plans Maintain compliance with FCA and company standards Work collaboratively with other departments to ensure smooth dealership operations Analyse market trends and competitor activity to identify opportunities for growth What we re looking for in a sales manager: We re looking for someone who is passionate about people leadership and delivering results. You ll ideally have: Previous experience in a Sales Manager or senior automotive sales leadership role A proven track record of delivering strong commercial performance Excellent leadership, coaching, and communication skills Strong organisational and analytical abilities A customer-focused approach with a passion for delivering exceptional service High levels of motivation, resilience, and professionalism Full UK driving licence (free from excessive penalties) What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Sales Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Jun 27, 2026
Full time
Sales Manager Audi York Location: York Salary: Competitive plus bonus This is an exciting opportunity for a high-performing automotive sales professional who thrives on developing people, driving performance, and creating a customer-first culture. As Sales Manager, you ll take responsibility for leading the sales operation, ensuring the team consistently delivers outstanding results while maintaining the highest standards of customer experience and compliance. Working closely with the Head of Business, you ll motivate and coach the team to exceed targets, maximise profitability, and build long-term customer relationships. As a sales manager your day-to-day will include: Lead, motivate, and develop the sales team to achieve and exceed sales targets Drive performance across new and used vehicle sales, finance, and add-on products Monitor KPIs and implement effective sales strategies to maximise profitability Ensure an exceptional customer journey from initial enquiry through to vehicle handover Coach and support team members through regular performance reviews and development plans Maintain compliance with FCA and company standards Work collaboratively with other departments to ensure smooth dealership operations Analyse market trends and competitor activity to identify opportunities for growth What we re looking for in a sales manager: We re looking for someone who is passionate about people leadership and delivering results. You ll ideally have: Previous experience in a Sales Manager or senior automotive sales leadership role A proven track record of delivering strong commercial performance Excellent leadership, coaching, and communication skills Strong organisational and analytical abilities A customer-focused approach with a passion for delivering exceptional service High levels of motivation, resilience, and professionalism Full UK driving licence (free from excessive penalties) What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Sales Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Jun 27, 2026
Full time
Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Job Title Night Manager Location Grangemouth Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 1 July 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 27, 2026
Full time
Job Title Night Manager Location Grangemouth Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 1 July 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Job Title Night Manager Location Hulme Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 June 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 27, 2026
Full time
Job Title Night Manager Location Hulme Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 June 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Sales Account Manager 30,000 - 40,000 Basic Salary + Bonuses (OTE 40,000 - 50,000+) Progression + Excellent Benefits Monday - Friday, 8am - 5:30pm & 3:30pm Friday finish Hull Do you have office-based customer service or sales experience? Are you looking for an opportunity to build a career with a rapidly growing, award-winning business offering excellent future progression opportunities? This is a fantastic opportunity to join an ambitious manufacturing company in a busy and varied role. The company have a proven track record of developing staff and promoting them within the business, so this is an excellent opportunity to build a solid career with a company offering great benefits. Within the role you be responsible for managing the existing client base, developing relationships and dealing with inbound enquiries, whilst identifying opportunities for further business development. You will be provided with additional training and will develop and manage your own customers, with no limitations to building and developing out new sales territories. This is a great chance for someone with office-based experience to join a company on a strong upward trajectory, with fantastic future progression opportunities available, as you develop your skillset. They boast an excellent company culture, with regular social events, generous holiday allowances, bonuses, training and progression opportunities, an onsite gym and much more. For further details, please click apply and send over an up to date CV - REF 5153 - (url removed) The Role: Customer Sales Account Manager Managing existing customer orders Building and developing relationships Bonuses with excellent earning potential Excellent training and progression opportunities The Candidate: Experience working in an office-based environment Experience working within manufacturing, engineering, or a product-based environment highly desirable Resilience, tenacity and confident working in fast paced environment elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Management Manager Customer Service Accounts Sales Office Admin Manufacturing Beverley Goole Hull Market Weighton Moor Melton North Ferriby Brigg Scunthorpe Brough INDMP
Jun 27, 2026
Full time
Sales Account Manager 30,000 - 40,000 Basic Salary + Bonuses (OTE 40,000 - 50,000+) Progression + Excellent Benefits Monday - Friday, 8am - 5:30pm & 3:30pm Friday finish Hull Do you have office-based customer service or sales experience? Are you looking for an opportunity to build a career with a rapidly growing, award-winning business offering excellent future progression opportunities? This is a fantastic opportunity to join an ambitious manufacturing company in a busy and varied role. The company have a proven track record of developing staff and promoting them within the business, so this is an excellent opportunity to build a solid career with a company offering great benefits. Within the role you be responsible for managing the existing client base, developing relationships and dealing with inbound enquiries, whilst identifying opportunities for further business development. You will be provided with additional training and will develop and manage your own customers, with no limitations to building and developing out new sales territories. This is a great chance for someone with office-based experience to join a company on a strong upward trajectory, with fantastic future progression opportunities available, as you develop your skillset. They boast an excellent company culture, with regular social events, generous holiday allowances, bonuses, training and progression opportunities, an onsite gym and much more. For further details, please click apply and send over an up to date CV - REF 5153 - (url removed) The Role: Customer Sales Account Manager Managing existing customer orders Building and developing relationships Bonuses with excellent earning potential Excellent training and progression opportunities The Candidate: Experience working in an office-based environment Experience working within manufacturing, engineering, or a product-based environment highly desirable Resilience, tenacity and confident working in fast paced environment elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Management Manager Customer Service Accounts Sales Office Admin Manufacturing Beverley Goole Hull Market Weighton Moor Melton North Ferriby Brigg Scunthorpe Brough INDMP
Associate Director - Resilience Location: London Salary: Up to £95,000 Fixed term contract 14 months This role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning. The role commences on a 14-month FTC. Your role will include: Shaping, managing, and setting the Resilience and Business Continuity strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks. Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams: Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme Management of the Crisis Management plans Responsible for running the annual Crisis Management exercise Shape and deliver the Incident Management strategy Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders. Lead on engagement with senior stakeholders, emergency services and tenants Horizon-scanning to identify potential future threats You should meet the following criteria: Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment. Business continuity - experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019. Incident and crisis management experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation. Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives. CBCI or equivalent certification. Degree-level education (or equivalent relevant professional experience will be considered). Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants. Prepared to work flexible and varied hours, including out of hours call out and attendance. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Risk management
Jun 27, 2026
Full time
Associate Director - Resilience Location: London Salary: Up to £95,000 Fixed term contract 14 months This role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning. The role commences on a 14-month FTC. Your role will include: Shaping, managing, and setting the Resilience and Business Continuity strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks. Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams: Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme Management of the Crisis Management plans Responsible for running the annual Crisis Management exercise Shape and deliver the Incident Management strategy Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders. Lead on engagement with senior stakeholders, emergency services and tenants Horizon-scanning to identify potential future threats You should meet the following criteria: Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment. Business continuity - experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019. Incident and crisis management experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation. Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives. CBCI or equivalent certification. Degree-level education (or equivalent relevant professional experience will be considered). Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants. Prepared to work flexible and varied hours, including out of hours call out and attendance. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Risk management
Operational Resilience Manager Edinburgh or Glasgow Relaxed Hybrid and Flexible Working Environment 62,114 - 77,232 per annum + 28.94% employer contributory pension and 42 days annual holiday Introduction to the Role Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for an experienced Senior Operational Resilience Manager to lead the development and embedding of operational resilience capability across a complex, digitally-driven public sector organisation. This is a high-impact role focused on ensuring critical services remain available and recoverable during disruption. You will work at a strategic level to shape resilience frameworks, influence senior stakeholders, and build a culture of preparedness. This is an opportunity to establish and drive a resilience function with significant organisational visibility and influence. About the Organisation Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. You can get an idea of their mission and culture by viewing this short video: Registers of Scotland Promotional Video - YouTube ww(w).(url removed) Registers of Scotland (RoS) is an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all our registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques. In this role you will Lead the development and delivery of an organisation-wide operational resilience strategy Identify, map, and manage business-critical services and their dependencies Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity. Establish and drive resilience governance forums and stakeholder engagement Collaborate across digital, cyber, risk, operations, and external partners to embed resilience practices Provide oversight of business continuity, disaster recovery, and service resilience planning Coordinate and deliver scenario testing (e.g. cyber incidents, supplier failures) and embed improvements Support or lead response activities during major incidents and drive post-incident reviews Produce reporting for senior leadership on resilience posture, risks, and performance Maintain resilience frameworks aligned to recognised standards and governance expectations Drive continuous improvement in resilience capability, supplier assurance, and recovery performance What I'm Looking For Significant experience in operational resilience, business continuity, or disaster recovery Experience aligning resilience, continuity, and recovery practices with relevant standards, including ISO 22301 and the NCSC Cyber Assessment Framework. Proven ability to operate as a subject matter expert and influence senior stakeholders Experience in complex digital or cloud-based environments Demonstrated experience leading or supporting responses to major incidents Strong analytical, problem-solving, and critical thinking capability Experience managing third-party or supply chain resilience and dependencies Relevant professional certifications (e.g. CBCI, MBCI, ISO standards) preferred Benefits Competitive salary package Pension contribution of 28.97% employer contribution 42 days annual leave Flexible and hybrid working arrangements Strong focus on professional development and career progression Inclusive and supportive working culture Opportunity to work in a highly impactful, strategic role shaping organisational resilience Further information For further information relating to RoS, including: Additional details on pay & benefits The Civil Service Code Complaints process Use of AI in the application/recruitment process, Please view our additional information page online: ww(w).(url removed) and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here. ww(w).(url removed) Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 27, 2026
Full time
Operational Resilience Manager Edinburgh or Glasgow Relaxed Hybrid and Flexible Working Environment 62,114 - 77,232 per annum + 28.94% employer contributory pension and 42 days annual holiday Introduction to the Role Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for an experienced Senior Operational Resilience Manager to lead the development and embedding of operational resilience capability across a complex, digitally-driven public sector organisation. This is a high-impact role focused on ensuring critical services remain available and recoverable during disruption. You will work at a strategic level to shape resilience frameworks, influence senior stakeholders, and build a culture of preparedness. This is an opportunity to establish and drive a resilience function with significant organisational visibility and influence. About the Organisation Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. You can get an idea of their mission and culture by viewing this short video: Registers of Scotland Promotional Video - YouTube ww(w).(url removed) Registers of Scotland (RoS) is an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all our registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques. In this role you will Lead the development and delivery of an organisation-wide operational resilience strategy Identify, map, and manage business-critical services and their dependencies Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity. Establish and drive resilience governance forums and stakeholder engagement Collaborate across digital, cyber, risk, operations, and external partners to embed resilience practices Provide oversight of business continuity, disaster recovery, and service resilience planning Coordinate and deliver scenario testing (e.g. cyber incidents, supplier failures) and embed improvements Support or lead response activities during major incidents and drive post-incident reviews Produce reporting for senior leadership on resilience posture, risks, and performance Maintain resilience frameworks aligned to recognised standards and governance expectations Drive continuous improvement in resilience capability, supplier assurance, and recovery performance What I'm Looking For Significant experience in operational resilience, business continuity, or disaster recovery Experience aligning resilience, continuity, and recovery practices with relevant standards, including ISO 22301 and the NCSC Cyber Assessment Framework. Proven ability to operate as a subject matter expert and influence senior stakeholders Experience in complex digital or cloud-based environments Demonstrated experience leading or supporting responses to major incidents Strong analytical, problem-solving, and critical thinking capability Experience managing third-party or supply chain resilience and dependencies Relevant professional certifications (e.g. CBCI, MBCI, ISO standards) preferred Benefits Competitive salary package Pension contribution of 28.97% employer contribution 42 days annual leave Flexible and hybrid working arrangements Strong focus on professional development and career progression Inclusive and supportive working culture Opportunity to work in a highly impactful, strategic role shaping organisational resilience Further information For further information relating to RoS, including: Additional details on pay & benefits The Civil Service Code Complaints process Use of AI in the application/recruitment process, Please view our additional information page online: ww(w).(url removed) and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here. ww(w).(url removed) Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Investigating Complaints Manager Investigating Complaints Manager 9-Month Fixed-Term Contract £55,% Remote Will Consider Part Time Manchester HQ (with occasional travel to London) We're seeking an experienced Investigating Complaints Manager to lead the handling of complex, sensitive and high-impact complaints. This role reports to the Head of Legal of this organisation. This role is particularly suited to individuals with experience in highly regulated environments, where you will investigate complaints and prepare a complaint ready for panel/ legal hearing. You'll play a critical role in ensuring complaints are handled with compassion, fairness, and clinical awareness, while maintaining robust governance and accountability. What You'll Be Doing Lead the end-to-end management of complaints, including highly sensitive cases involving mental health, wellbeing, or vulnerable individuals.Conduct thorough, evidence-based investigations in line with healthcare and regulatory standards Produce clear, high-quality reports with findings and recommendations for senior stakeholdersAct as a key contact for complainants, ensuring trauma-informed and compassionate communication throughoutDrive improvements to processes, ensuring alignment with best practice in healthcare complaints handlingSupport governance processes, including reporting to committees and senior leadership forumsEnsure adherence to data protection, safeguarding, and governance standards We're looking for someone who:Has significant experience managing complaints or investigations in a regulated environment Legal Medical Experience Is confident in handling highly sensitive, complex and emotionally challenging cases.Demonstrates strong empathy, resilience, and emotional intelligence in difficult situationIs an excellent communicator, able to convey complex information clearly and sensitively.Can work independently in a remote environment while managing competing prioritiesHas a strong analytical mindset, with experience improving systems and service outcomes. Apply Now If you bring experience in legal healthcare or complaints handling and have the resilience and compassion to manage sensitive cases, we'd love to hear from you.
Jun 27, 2026
Full time
Investigating Complaints Manager Investigating Complaints Manager 9-Month Fixed-Term Contract £55,% Remote Will Consider Part Time Manchester HQ (with occasional travel to London) We're seeking an experienced Investigating Complaints Manager to lead the handling of complex, sensitive and high-impact complaints. This role reports to the Head of Legal of this organisation. This role is particularly suited to individuals with experience in highly regulated environments, where you will investigate complaints and prepare a complaint ready for panel/ legal hearing. You'll play a critical role in ensuring complaints are handled with compassion, fairness, and clinical awareness, while maintaining robust governance and accountability. What You'll Be Doing Lead the end-to-end management of complaints, including highly sensitive cases involving mental health, wellbeing, or vulnerable individuals.Conduct thorough, evidence-based investigations in line with healthcare and regulatory standards Produce clear, high-quality reports with findings and recommendations for senior stakeholdersAct as a key contact for complainants, ensuring trauma-informed and compassionate communication throughoutDrive improvements to processes, ensuring alignment with best practice in healthcare complaints handlingSupport governance processes, including reporting to committees and senior leadership forumsEnsure adherence to data protection, safeguarding, and governance standards We're looking for someone who:Has significant experience managing complaints or investigations in a regulated environment Legal Medical Experience Is confident in handling highly sensitive, complex and emotionally challenging cases.Demonstrates strong empathy, resilience, and emotional intelligence in difficult situationIs an excellent communicator, able to convey complex information clearly and sensitively.Can work independently in a remote environment while managing competing prioritiesHas a strong analytical mindset, with experience improving systems and service outcomes. Apply Now If you bring experience in legal healthcare or complaints handling and have the resilience and compassion to manage sensitive cases, we'd love to hear from you.
Job Title: Telephone Business Development Manager Location: Hertfordshire Salary: Up to £35,000 + Commission OTE £45,000 - £50,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: Competitive pension, life assurance, private medical, dental, and eye care 25 days annual leave plus bank/public holidays and annual leave purchase option Refreshments, and social/team events Excellent development and career progression opportunities About the position of Telephone Business Development Manager: The ideal candidate will have proven telesales experience, preferably gained within the financial services sector, and will be confident building relationships over the phone with brokers and introducers. You'll be proactive in generating new lending opportunities, following up leads, supporting key distribution partners, and delivering an outstanding intermediary experience. Success in this role requires strong communication skills, resilience, excellent organisation, and the ability to thrive in a fast-paced, target-driven environment while maintaining exceptional attention to detail and a customer-first approach. Responsibilities for the role of Telephone Business Development Manager: Generate and follow up on new business leads, onboarding brokers and introducing them to the lender's mortgage products and services. Build and maintain strong relationships with brokers, networks, clubs, and intermediary partners. Handle inbound enquiries and provide high-quality telephone and email-based sales support. Arrange appointments and support Business Development Managers with lead generation and diary management. Guide intermediaries through the application process, ensuring a positive and efficient experience. Produce accurate lending terms and respond promptly to broker enquiries. Maintain accurate records and activity updates within the CRM system. Provide support to sales teams during peak periods and assist with wider business objectives as required. Liaise effectively with internal departments and external stakeholders to progress lending opportunities. Develop and maintain a strong understanding of mortgage products, lending criteria, and regulatory requirements. Contribute towards broker registration, business development, and completion targets. Experience and skills required for the role of Telephone Business Development Manager: Previous telesales, internal sales, or business development experience, ideally within financial services. Excellent written and verbal communication skills with the ability to build rapport and influence stakeholders. Strong organisational skills with the ability to manage multiple priorities and work to deadlines. Proficient in Microsoft Office, particularly Word, Excel, and Outlook. Self-motivated and proactive, with the ability to work independently and take initiative. Strong problem-solving skills and a solution-focused approach. Comfortable working in a fast-paced, target-driven environment. High attention to detail and accuracy when managing enquiries and maintaining records. For more information regarding the role of Telephone Business Development Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jun 27, 2026
Full time
Job Title: Telephone Business Development Manager Location: Hertfordshire Salary: Up to £35,000 + Commission OTE £45,000 - £50,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: Competitive pension, life assurance, private medical, dental, and eye care 25 days annual leave plus bank/public holidays and annual leave purchase option Refreshments, and social/team events Excellent development and career progression opportunities About the position of Telephone Business Development Manager: The ideal candidate will have proven telesales experience, preferably gained within the financial services sector, and will be confident building relationships over the phone with brokers and introducers. You'll be proactive in generating new lending opportunities, following up leads, supporting key distribution partners, and delivering an outstanding intermediary experience. Success in this role requires strong communication skills, resilience, excellent organisation, and the ability to thrive in a fast-paced, target-driven environment while maintaining exceptional attention to detail and a customer-first approach. Responsibilities for the role of Telephone Business Development Manager: Generate and follow up on new business leads, onboarding brokers and introducing them to the lender's mortgage products and services. Build and maintain strong relationships with brokers, networks, clubs, and intermediary partners. Handle inbound enquiries and provide high-quality telephone and email-based sales support. Arrange appointments and support Business Development Managers with lead generation and diary management. Guide intermediaries through the application process, ensuring a positive and efficient experience. Produce accurate lending terms and respond promptly to broker enquiries. Maintain accurate records and activity updates within the CRM system. Provide support to sales teams during peak periods and assist with wider business objectives as required. Liaise effectively with internal departments and external stakeholders to progress lending opportunities. Develop and maintain a strong understanding of mortgage products, lending criteria, and regulatory requirements. Contribute towards broker registration, business development, and completion targets. Experience and skills required for the role of Telephone Business Development Manager: Previous telesales, internal sales, or business development experience, ideally within financial services. Excellent written and verbal communication skills with the ability to build rapport and influence stakeholders. Strong organisational skills with the ability to manage multiple priorities and work to deadlines. Proficient in Microsoft Office, particularly Word, Excel, and Outlook. Self-motivated and proactive, with the ability to work independently and take initiative. Strong problem-solving skills and a solution-focused approach. Comfortable working in a fast-paced, target-driven environment. High attention to detail and accuracy when managing enquiries and maintaining records. For more information regarding the role of Telephone Business Development Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employment Service in Redbridge. Sounds great, what will I be doing? As an Employment Specialist, you will support people experiencing mental health challenges to find and sustain meaningful employment using the Individual Placement and Support (IPS) approach. Working closely with clinical teams, employers and community partners, you'll provide person-centred employment support, build relationships with local employers, and help individuals achieve their career goals while offering ongoing support to ensure long-term success in work. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We're looking for someone with excellent communication and relationship-building skills, who is passionate about helping people achieve positive employment outcomes. You'll be organised, proactive and able to manage a varied caseload, working effectively with employers, healthcare professionals and external agencies. Experience in employment support, IPS or working with people with mental health challenges is desirable, along with strong problem-solving skills, resilience, and a commitment to delivering person-centred support. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jun 27, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employment Service in Redbridge. Sounds great, what will I be doing? As an Employment Specialist, you will support people experiencing mental health challenges to find and sustain meaningful employment using the Individual Placement and Support (IPS) approach. Working closely with clinical teams, employers and community partners, you'll provide person-centred employment support, build relationships with local employers, and help individuals achieve their career goals while offering ongoing support to ensure long-term success in work. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We're looking for someone with excellent communication and relationship-building skills, who is passionate about helping people achieve positive employment outcomes. You'll be organised, proactive and able to manage a varied caseload, working effectively with employers, healthcare professionals and external agencies. Experience in employment support, IPS or working with people with mental health challenges is desirable, along with strong problem-solving skills, resilience, and a commitment to delivering person-centred support. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
JOB DESCRIPTION HEAD OF CREATIVE ARTS & HEALTH SERVICES Salary: £45,000 per annum Hours: 35 hours per week (Monday-Friday, 9.30am-5.30pm with occasional evenings and weekends) Contract: Full-time, Fixed Term (1 Year, renewable) (Office based) Responsible to: CEO / Deputy CEO Job Purpose Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes in London. This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation. The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life. Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches. The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health. Strategic Leadership & Service Development Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support. Ensure services remain responsive to emerging educational, health and social care agendas. Support organisational growth, sustainability and service expansion. Lead service planning and contribute to organisational strategy and business development. Drive continuous improvement through evaluation and innovation. Develop opportunities for integrated working across education, health and voluntary sector partnerships. Creative Education & Student Experience Lead an outstanding student-centred creative education programme focused on participation, achievement and progression. Ensure students receive personalised learning pathways with clear goals and outcomes. Support progression into volunteering, employment, accredited learning and community opportunities. Support exhibitions, performances, events and public-facing events. Embed co-production and student voice throughout programme design and evaluation. Develop opportunities for students to gain confidence, leadership and independence. Monitor engagement, attendance and progression data to support continuous improvement. Arts in Health, Wellbeing & Recovery Embed Arts in Health principles across all areas of programme delivery. Ensure students are supported to improve wellbeing through meaningful creative engagement. Work collaboratively with clinical teams, community mental health services and external partners. Maintain safeguarding, duty of care and effective risk management procedures. Support early intervention approaches and sustained student engagement. Promote social inclusion and reduce isolation through participation in creative learning. Develop pathways which support emotional wellbeing, confidence and resilience. Ensure personalised support planning remains central to service delivery. Commissioned Delivery, Quality Assurance & Outcomes Lead successful delivery of commissioned services and contractual KPIs. Ensure robust monitoring, evaluation and reporting systems are maintained. Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting. Ensure accurate data collection and performance monitoring. Support commissioner reporting and demonstrate measurable impact. Develop case studies and outcome frameworks which evidence the value of Arts in Health. Ensure compliance with safeguarding, GDPR and organisational governance requirements. Maintain oversight of quality assurance and continuous improvement processes. Support service audits and implementation of recommendations. NHS Partnerships, Personalised Care & Community Integration Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners. Support approaches aligned with personalised care and Personal Health Budgets. Promote creative approaches which contribute to prevention and reduce demand on statutory services. Contribute to integrated pathways supporting community mental health and social prescribing. Support collaborative planning with borough and health partners. Strengthen referral routes and increase access for underrepresented communities. Represent Core Arts at regional networks, conferences and partnership meetings. Promote the role of creativity and education within wider health and wellbeing systems. Leadership, Workforce & Organisational Development Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns. Ensure staff are equipped to deliver inclusive, high-quality learning experiences. Support innovation and collaborative working. Contribute to tender development and service growth opportunities. Champion organisational values and positive workplace culture. Promote equality, diversity and inclusion across all areas of work. Person Specification Experience (Essential) Minimum five years' experience in senior leadership or service management. Experience within mental health, Arts in Health, creative education or community services. Experience of delivering commissioned services and contract management. Experience of partnership working across health, education or voluntary sectors. Experience of leading teams. Experience of monitoring outcomes and demonstrating impact. Knowledge & Understanding Arts in Health and recovery-focused practice. Creative education and adult learning principles. Mental health and wellbeing frameworks. Safeguarding. Personalised care approaches. Outcome measurement, quality assurance and continuous improvement. Skills & Attributes Excellent leadership and communication skills. Strong financial and numeric acumen. Strategic thinking with strong operational delivery. Excellent partnership and stakeholder engagement skills. Strong organisational and analytical capability. Commitment to creativity, inclusion and social impact. How to Apply Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled. To apply, please send a full CV and covering letter explaining how your experience meets the job description to: Giuliana Molinari, Deputy CEO We can only accept applications that include both a CV and covering letter. You must also be eligible to work in the UK. If you have any questions or would like to discuss the role before applying, please email Giuliana to arrange an informal chat.
Jun 27, 2026
Full time
JOB DESCRIPTION HEAD OF CREATIVE ARTS & HEALTH SERVICES Salary: £45,000 per annum Hours: 35 hours per week (Monday-Friday, 9.30am-5.30pm with occasional evenings and weekends) Contract: Full-time, Fixed Term (1 Year, renewable) (Office based) Responsible to: CEO / Deputy CEO Job Purpose Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes in London. This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation. The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life. Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches. The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health. Strategic Leadership & Service Development Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support. Ensure services remain responsive to emerging educational, health and social care agendas. Support organisational growth, sustainability and service expansion. Lead service planning and contribute to organisational strategy and business development. Drive continuous improvement through evaluation and innovation. Develop opportunities for integrated working across education, health and voluntary sector partnerships. Creative Education & Student Experience Lead an outstanding student-centred creative education programme focused on participation, achievement and progression. Ensure students receive personalised learning pathways with clear goals and outcomes. Support progression into volunteering, employment, accredited learning and community opportunities. Support exhibitions, performances, events and public-facing events. Embed co-production and student voice throughout programme design and evaluation. Develop opportunities for students to gain confidence, leadership and independence. Monitor engagement, attendance and progression data to support continuous improvement. Arts in Health, Wellbeing & Recovery Embed Arts in Health principles across all areas of programme delivery. Ensure students are supported to improve wellbeing through meaningful creative engagement. Work collaboratively with clinical teams, community mental health services and external partners. Maintain safeguarding, duty of care and effective risk management procedures. Support early intervention approaches and sustained student engagement. Promote social inclusion and reduce isolation through participation in creative learning. Develop pathways which support emotional wellbeing, confidence and resilience. Ensure personalised support planning remains central to service delivery. Commissioned Delivery, Quality Assurance & Outcomes Lead successful delivery of commissioned services and contractual KPIs. Ensure robust monitoring, evaluation and reporting systems are maintained. Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting. Ensure accurate data collection and performance monitoring. Support commissioner reporting and demonstrate measurable impact. Develop case studies and outcome frameworks which evidence the value of Arts in Health. Ensure compliance with safeguarding, GDPR and organisational governance requirements. Maintain oversight of quality assurance and continuous improvement processes. Support service audits and implementation of recommendations. NHS Partnerships, Personalised Care & Community Integration Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners. Support approaches aligned with personalised care and Personal Health Budgets. Promote creative approaches which contribute to prevention and reduce demand on statutory services. Contribute to integrated pathways supporting community mental health and social prescribing. Support collaborative planning with borough and health partners. Strengthen referral routes and increase access for underrepresented communities. Represent Core Arts at regional networks, conferences and partnership meetings. Promote the role of creativity and education within wider health and wellbeing systems. Leadership, Workforce & Organisational Development Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns. Ensure staff are equipped to deliver inclusive, high-quality learning experiences. Support innovation and collaborative working. Contribute to tender development and service growth opportunities. Champion organisational values and positive workplace culture. Promote equality, diversity and inclusion across all areas of work. Person Specification Experience (Essential) Minimum five years' experience in senior leadership or service management. Experience within mental health, Arts in Health, creative education or community services. Experience of delivering commissioned services and contract management. Experience of partnership working across health, education or voluntary sectors. Experience of leading teams. Experience of monitoring outcomes and demonstrating impact. Knowledge & Understanding Arts in Health and recovery-focused practice. Creative education and adult learning principles. Mental health and wellbeing frameworks. Safeguarding. Personalised care approaches. Outcome measurement, quality assurance and continuous improvement. Skills & Attributes Excellent leadership and communication skills. Strong financial and numeric acumen. Strategic thinking with strong operational delivery. Excellent partnership and stakeholder engagement skills. Strong organisational and analytical capability. Commitment to creativity, inclusion and social impact. How to Apply Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled. To apply, please send a full CV and covering letter explaining how your experience meets the job description to: Giuliana Molinari, Deputy CEO We can only accept applications that include both a CV and covering letter. You must also be eligible to work in the UK. If you have any questions or would like to discuss the role before applying, please email Giuliana to arrange an informal chat.
Business Development Manager Dartford Building Services (Education, NHS, Facilities Management) - £60k salary Summary We are seeking a skilled and experienced Business Development Manager to join our team specialising in the Education, NHS, and Hard Facilities Management sectors. The successful candidate will be proficient in hunting for new business, gathering leads, and creating opportunities independently. This role requires a self-reliant and resilient individual with excellent client communication skills and the ability to build and maintain strong relationships autonomously. You will be responsible for costing and preparing proposals for small value Planned Preventative Maintenance (PPM) contracts ranging from £100k to £200k. For contracts exceeding this value, you will collaborate with the wider team but remain pivotal in driving the return. Key Responsibilities • Identify and develop new business opportunities within Education, NHS Sectors regarding Hard FM projects, • Build and maintain strong client relationships independently • Prepare costings and proposals for small to medium value PPM contracts • Collaborate with internal teams for larger contract bids while maintaining a key role • Manage the full sales cycle from lead generation to contract close • Demonstrate resilience and self-motivation in a target-driven environment Skills • Proven experience in Education, NHS, and Hard FM sectors • Strong hunting and lead generation capabilities • Ability to gather and create new business opportunities • Self-reliant and resilient with a proactive approach • Excellent client communication and relationship-building skills • Competent in costing and proposal preparation for PPM contracts up to £200k • Ability to collaborate effectively with internal teams for larger contracts
Jun 27, 2026
Full time
Business Development Manager Dartford Building Services (Education, NHS, Facilities Management) - £60k salary Summary We are seeking a skilled and experienced Business Development Manager to join our team specialising in the Education, NHS, and Hard Facilities Management sectors. The successful candidate will be proficient in hunting for new business, gathering leads, and creating opportunities independently. This role requires a self-reliant and resilient individual with excellent client communication skills and the ability to build and maintain strong relationships autonomously. You will be responsible for costing and preparing proposals for small value Planned Preventative Maintenance (PPM) contracts ranging from £100k to £200k. For contracts exceeding this value, you will collaborate with the wider team but remain pivotal in driving the return. Key Responsibilities • Identify and develop new business opportunities within Education, NHS Sectors regarding Hard FM projects, • Build and maintain strong client relationships independently • Prepare costings and proposals for small to medium value PPM contracts • Collaborate with internal teams for larger contract bids while maintaining a key role • Manage the full sales cycle from lead generation to contract close • Demonstrate resilience and self-motivation in a target-driven environment Skills • Proven experience in Education, NHS, and Hard FM sectors • Strong hunting and lead generation capabilities • Ability to gather and create new business opportunities • Self-reliant and resilient with a proactive approach • Excellent client communication and relationship-building skills • Competent in costing and proposal preparation for PPM contracts up to £200k • Ability to collaborate effectively with internal teams for larger contracts
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jun 27, 2026
Full time
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Director of Services - Domestic Abuse / VAWG for a maternity cover vacancy. Salary: £70,000 - £80,000 Location: Hammersmith (with travel to delivery sites as required) We offer the flexibility to work from home for 2/3 days per week Contract: Maternity cover, fixed term contract of 9 months which may be extended Hours: 35 hours per week with availability for Board meetings 4-6pm on Tuesdays 2x per quarter Reports to: Chief Executive Officer. This role is a member of the Senior Leadership Team, working with the Board of Trustees Direct Reports: Head of Services - DA (this may change in line with organisational strategy) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women's centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. Advance evokes systemic change by engaging with professionals within statutory agencies, including commissioners and policymakers, to deliver sustainable impact for women. Through a coordinated community response, we work in partnership with other charities, as well as regional and national government to develop innovative responses and influence policy. About the role: You will lead Advance's frontline domestic abuse and VAWG services ensuring they are safe, effective, high quality and aligned with our strategic aims. As a member of the Senior Leadership Team you will work closely with the CEO, Directors, Trustees and senior managers to shape service strategy, strengthen quality systems and ensure excellent outcomes for women and children. You will provide confident strategic and operational leadership, manage complex stakeholder relationships, support governance and reporting and ensure services are financially sustainable, contract compliant and responsive to the needs of women and children. About You: We are looking for a senior manager with a proven track record of leading services for women experiencing violence and abuse, women in contact with the criminal justice system, or similar social care or social justice services. You will bring strong strategic judgement, confident operational oversight and the ability to lead with clarity, compassion and resilience. You will have: Strong knowledge of domestic abuse, VAWG, safeguarding and the wider issues affecting women and children with complex needs. Significant experience of strategic leadership, service management and team development. A sound knowledge of safeguarding adults and child protection issues. Experience managing budgets, partnerships, contracts, outcomes and reporting. Excellent communication, negotiation and presentation skills. The confidence to work under pressure, manage complexity and inspire teams through change. A collaborative, values-led leadership style and a commitment to women's rights, safety and dignity. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Friday 17th July :59. Please note that the Guardian Jobs advert will close on 10th July but you will still be able to apply via the Advance website after that time. Interviews taking place: First stage 27th July. Second stage likely w/c 3rd August Advance reserves the right to close the role early, or on the appointment of a candidate What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women's Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team and we will make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Jun 27, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Director of Services - Domestic Abuse / VAWG for a maternity cover vacancy. Salary: £70,000 - £80,000 Location: Hammersmith (with travel to delivery sites as required) We offer the flexibility to work from home for 2/3 days per week Contract: Maternity cover, fixed term contract of 9 months which may be extended Hours: 35 hours per week with availability for Board meetings 4-6pm on Tuesdays 2x per quarter Reports to: Chief Executive Officer. This role is a member of the Senior Leadership Team, working with the Board of Trustees Direct Reports: Head of Services - DA (this may change in line with organisational strategy) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women's centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. Advance evokes systemic change by engaging with professionals within statutory agencies, including commissioners and policymakers, to deliver sustainable impact for women. Through a coordinated community response, we work in partnership with other charities, as well as regional and national government to develop innovative responses and influence policy. About the role: You will lead Advance's frontline domestic abuse and VAWG services ensuring they are safe, effective, high quality and aligned with our strategic aims. As a member of the Senior Leadership Team you will work closely with the CEO, Directors, Trustees and senior managers to shape service strategy, strengthen quality systems and ensure excellent outcomes for women and children. You will provide confident strategic and operational leadership, manage complex stakeholder relationships, support governance and reporting and ensure services are financially sustainable, contract compliant and responsive to the needs of women and children. About You: We are looking for a senior manager with a proven track record of leading services for women experiencing violence and abuse, women in contact with the criminal justice system, or similar social care or social justice services. You will bring strong strategic judgement, confident operational oversight and the ability to lead with clarity, compassion and resilience. You will have: Strong knowledge of domestic abuse, VAWG, safeguarding and the wider issues affecting women and children with complex needs. Significant experience of strategic leadership, service management and team development. A sound knowledge of safeguarding adults and child protection issues. Experience managing budgets, partnerships, contracts, outcomes and reporting. Excellent communication, negotiation and presentation skills. The confidence to work under pressure, manage complexity and inspire teams through change. A collaborative, values-led leadership style and a commitment to women's rights, safety and dignity. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Friday 17th July :59. Please note that the Guardian Jobs advert will close on 10th July but you will still be able to apply via the Advance website after that time. Interviews taking place: First stage 27th July. Second stage likely w/c 3rd August Advance reserves the right to close the role early, or on the appointment of a candidate What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women's Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team and we will make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Great Places Housing Association
Knutsford, Cheshire
Senior Housing Officer (known as Neighbourhood Services Manager) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders . Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream You can access savings opportunities and early access to wages All successful applicant(s) will be subject to a basic criminal records background check. Closing date: 8th July 2026 Shortlist date: 9th July 2026
Jun 27, 2026
Full time
Senior Housing Officer (known as Neighbourhood Services Manager) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders . Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream You can access savings opportunities and early access to wages All successful applicant(s) will be subject to a basic criminal records background check. Closing date: 8th July 2026 Shortlist date: 9th July 2026
Do you want to be part of a revolution in Youth Justice? Are you passionate about working with children who are on remand or sentenced? Do you have a gift for balancing kindness with structure? If you said yes to any of the above, then we have an opportunity for you like no other! Following a period of internal building works coupled with a comprehensive learning review with all our staff over our therapeutic processes and what we have learnt so far on this revolutionary journey; we are offering a hugely exciting opportunity for people with relevant personal and professional experience to come and join our growing team of Restore Practitioners. This will be an amazing opportunity for those with the correct skillset to come and work with our new cohort of students. As a Restore Practitioner, you will join our key frontline residential department as well as being part of the wider Oasis Restore team dedicated to nurturing children from challenging backgrounds. You will be guiding them toward positive futures in the UK's first Secure Academy Trust to educate children in custody. The school is all year-round, offering 24/7 integrated and therapeutically informed education, health and social care, which means you will be working shift patterns. Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive both now and for the future. Restore Practitioners will build and model healthy and trusting relationships with children that enable them to feel safe, learn and reach their full potential. Our Academy Oasis Restore is the country's first secure school that is a proof-of-concept policy initiative funded by the Ministry of Justice (MoJ). Oasis Restore's mission is to transform the life chances of children aged 12-18 years in the criminal justice system through delivering psychologically informed, integrated practice that centres on trusted, safe relationships between staff and children. Oasis Restore is a learning community that embeds hope, stability, and opportunity for children beyond the secure school. To read more about us please visit our website . The role and what we are looking for: This isn't just any role-it's an ever-evolving, hands-on position where you'll create a safe, home-like environment in a custodial setting. You'll be responsible for fostering self-esteem, teaching life skills, setting boundaries, and introducing children to new interests and experiences. A therapeutic approach is essential, as you'll help our youth navigate their journeys with compassion, structure, and resilience. As our student numbers increase Restore Practitioners will work across each of the 12 residential flats at Oasis Restore, taking primary responsibility for the children living in this flat and working within an inter-disciplinary team around each child. You will work within a team which includes experienced social care managers and therapists as well as working with teaching staff to support the children's engagement in education and wider school activities. You will play an active role in the school's enrichment programme, delivering sessions which promote the development of the whole child. In addition to delivering and supporting enrichment programs, you'll ensure our safeguarding standards are rigorously upheld and keep our systems updated. Your attention to these protocols will play a crucial role in keeping our children safe and supported. At Oasis Restore we provide extensive training, but we also welcome your unique perspective and flair.You will be passionate about making a difference to the children's lives, empathetic in your approach to them and to your colleagues, patient, hopeful, forgiving, and able to behave with a curious mindset in your approach. You will have integrity, respect for others and their different life experiences and backgrounds and will understand and be able to maintain professional relationships and boundaries and have an unwavering commitment to child safeguarding. Your experience, combined with our guidance, will empower you to make a genuine impact. If you're ready for a challenging yet deeply fulfilling role, we'd love to hear from you. Join us as a Restore Practitioner and be part of something truly transformative. Our offer to you As a relatively new established subsidiary of the Oasis Charitable Trust, you will enjoy the benefit of being part of a national organisation that aims to support all staff to reach their full potential and a once in a lifetime opportunity to create, develop and grow a new collaborative and innovative values-based organisation. As well as this you will also benefit from the following opportunities: A mixture of one to one and group reflective practise, coaching & regular line management/supervision sessions Experience an Appraisal policy that decouples pay and performance. An elected staff forum to listen to, and act on staff feedback. We have recently recognised Unison to collectively bargain on behalf of all our non-teaching and non-leadership staff Access to the Local Government Pensions Scheme (a competitive, defined benefit pension scheme) Access to a funded cash plan health scheme Access to an EAP service 33 days annual leave including bank holidays, rising to 35 days after two years. Subject to meeting basic eligibility criteria, be entitled to up to 8 weeks full-pay and 18 weeks half-pay paid maternity/adoption/shared parental leave (based broadly on the NHS Employers scheme). Subject to meeting basic eligibility criteria be entitled to up to 3 weeks fully paid paternity leave. Paid time off to attend antenatal appointments (those staff who are either pregnant or whose partner is pregnant) Have a structured and bespoke induction training plan plus a training offer bespoke to our context leading to a level 3 qualification in the therapeutic care of adolescents. Comprehensive PRICE (Protecting Rights In a Caring Environment) training (front line roles only) Supportive sick leave pay (based broadly on the length of service framework in the national 'Green Book' framework) from Day 1 of employment. Up to 5 days discretionary paid compassionate/emergency/general leave plus further discretionary unpaid leave Up to 4 weeks paid parental bereavement leave plus up to 5 days paid bereavement leave for the death of other specified close relatives. Blue Light Card (subject to meeting their eligibility criteria) Expenses and travel costs incurred as part of the working day (as appropriate, not including travel to work) Access to free car parking, season Ticket Loans, Specsavers eye care vouchers and a cycle to work scheme (subject to meeting their eligibility criteria). Do you dare to care? Are you ready to make a lasting difference and want a truly unique role? What are you waiting for? Apply today! Make sure you download and complete our 'Application Form' including the voluntary 'Equal opportunities form ' and submit both documents to today . If you would like some more information or to have an informal conversation with someone, please contact us at . Safeguarding and Pre-Employment Checks We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant and rigorous employment checks including references and right to work checks. It is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. This post is also covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role. Equality, Diversity, and Inclusion at Oasis Restore We recognise that our team is strengthened by the knowledge, experience and insights people from a wide range of backgrounds can bring. These beliefs and values are underpinned by decades of work and experience that Oasis has had in a wide range of sectors including education, housing and youth-work supported further by a wide range of independent research and studies elsewhere which evidence that creating teams with diverse experience and perspectives, and encouraging healthy debate, reduces the risk of 'blind spots' that often form barriers to success. Oasis Restore aim is to attract and retain the very best diverse talent and role models to help create an innovative, caring and extraordinary working environment for our staff, that enables us to deliver exceptional, caring and psychologically informed learning experience for our students. We would therefore like to encourage applications from people with varied skillsets, life experiences, and from different backgrounds and sectors to help shape Oasis Restore. If you can demonstrate some of the criteria and believe you have what it takes, then we'd love to hear from you. Given the nature of our work we also welcome applications from candidates with the following lived experience: Experience of working successfully with vulnerable children who sometimes have multiple and complex needs. . click apply for full job details
Jun 27, 2026
Full time
Do you want to be part of a revolution in Youth Justice? Are you passionate about working with children who are on remand or sentenced? Do you have a gift for balancing kindness with structure? If you said yes to any of the above, then we have an opportunity for you like no other! Following a period of internal building works coupled with a comprehensive learning review with all our staff over our therapeutic processes and what we have learnt so far on this revolutionary journey; we are offering a hugely exciting opportunity for people with relevant personal and professional experience to come and join our growing team of Restore Practitioners. This will be an amazing opportunity for those with the correct skillset to come and work with our new cohort of students. As a Restore Practitioner, you will join our key frontline residential department as well as being part of the wider Oasis Restore team dedicated to nurturing children from challenging backgrounds. You will be guiding them toward positive futures in the UK's first Secure Academy Trust to educate children in custody. The school is all year-round, offering 24/7 integrated and therapeutically informed education, health and social care, which means you will be working shift patterns. Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive both now and for the future. Restore Practitioners will build and model healthy and trusting relationships with children that enable them to feel safe, learn and reach their full potential. Our Academy Oasis Restore is the country's first secure school that is a proof-of-concept policy initiative funded by the Ministry of Justice (MoJ). Oasis Restore's mission is to transform the life chances of children aged 12-18 years in the criminal justice system through delivering psychologically informed, integrated practice that centres on trusted, safe relationships between staff and children. Oasis Restore is a learning community that embeds hope, stability, and opportunity for children beyond the secure school. To read more about us please visit our website . The role and what we are looking for: This isn't just any role-it's an ever-evolving, hands-on position where you'll create a safe, home-like environment in a custodial setting. You'll be responsible for fostering self-esteem, teaching life skills, setting boundaries, and introducing children to new interests and experiences. A therapeutic approach is essential, as you'll help our youth navigate their journeys with compassion, structure, and resilience. As our student numbers increase Restore Practitioners will work across each of the 12 residential flats at Oasis Restore, taking primary responsibility for the children living in this flat and working within an inter-disciplinary team around each child. You will work within a team which includes experienced social care managers and therapists as well as working with teaching staff to support the children's engagement in education and wider school activities. You will play an active role in the school's enrichment programme, delivering sessions which promote the development of the whole child. In addition to delivering and supporting enrichment programs, you'll ensure our safeguarding standards are rigorously upheld and keep our systems updated. Your attention to these protocols will play a crucial role in keeping our children safe and supported. At Oasis Restore we provide extensive training, but we also welcome your unique perspective and flair.You will be passionate about making a difference to the children's lives, empathetic in your approach to them and to your colleagues, patient, hopeful, forgiving, and able to behave with a curious mindset in your approach. You will have integrity, respect for others and their different life experiences and backgrounds and will understand and be able to maintain professional relationships and boundaries and have an unwavering commitment to child safeguarding. Your experience, combined with our guidance, will empower you to make a genuine impact. If you're ready for a challenging yet deeply fulfilling role, we'd love to hear from you. Join us as a Restore Practitioner and be part of something truly transformative. Our offer to you As a relatively new established subsidiary of the Oasis Charitable Trust, you will enjoy the benefit of being part of a national organisation that aims to support all staff to reach their full potential and a once in a lifetime opportunity to create, develop and grow a new collaborative and innovative values-based organisation. As well as this you will also benefit from the following opportunities: A mixture of one to one and group reflective practise, coaching & regular line management/supervision sessions Experience an Appraisal policy that decouples pay and performance. An elected staff forum to listen to, and act on staff feedback. We have recently recognised Unison to collectively bargain on behalf of all our non-teaching and non-leadership staff Access to the Local Government Pensions Scheme (a competitive, defined benefit pension scheme) Access to a funded cash plan health scheme Access to an EAP service 33 days annual leave including bank holidays, rising to 35 days after two years. Subject to meeting basic eligibility criteria, be entitled to up to 8 weeks full-pay and 18 weeks half-pay paid maternity/adoption/shared parental leave (based broadly on the NHS Employers scheme). Subject to meeting basic eligibility criteria be entitled to up to 3 weeks fully paid paternity leave. Paid time off to attend antenatal appointments (those staff who are either pregnant or whose partner is pregnant) Have a structured and bespoke induction training plan plus a training offer bespoke to our context leading to a level 3 qualification in the therapeutic care of adolescents. Comprehensive PRICE (Protecting Rights In a Caring Environment) training (front line roles only) Supportive sick leave pay (based broadly on the length of service framework in the national 'Green Book' framework) from Day 1 of employment. Up to 5 days discretionary paid compassionate/emergency/general leave plus further discretionary unpaid leave Up to 4 weeks paid parental bereavement leave plus up to 5 days paid bereavement leave for the death of other specified close relatives. Blue Light Card (subject to meeting their eligibility criteria) Expenses and travel costs incurred as part of the working day (as appropriate, not including travel to work) Access to free car parking, season Ticket Loans, Specsavers eye care vouchers and a cycle to work scheme (subject to meeting their eligibility criteria). Do you dare to care? Are you ready to make a lasting difference and want a truly unique role? What are you waiting for? Apply today! Make sure you download and complete our 'Application Form' including the voluntary 'Equal opportunities form ' and submit both documents to today . If you would like some more information or to have an informal conversation with someone, please contact us at . Safeguarding and Pre-Employment Checks We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant and rigorous employment checks including references and right to work checks. It is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. This post is also covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role. Equality, Diversity, and Inclusion at Oasis Restore We recognise that our team is strengthened by the knowledge, experience and insights people from a wide range of backgrounds can bring. These beliefs and values are underpinned by decades of work and experience that Oasis has had in a wide range of sectors including education, housing and youth-work supported further by a wide range of independent research and studies elsewhere which evidence that creating teams with diverse experience and perspectives, and encouraging healthy debate, reduces the risk of 'blind spots' that often form barriers to success. Oasis Restore aim is to attract and retain the very best diverse talent and role models to help create an innovative, caring and extraordinary working environment for our staff, that enables us to deliver exceptional, caring and psychologically informed learning experience for our students. We would therefore like to encourage applications from people with varied skillsets, life experiences, and from different backgrounds and sectors to help shape Oasis Restore. If you can demonstrate some of the criteria and believe you have what it takes, then we'd love to hear from you. Given the nature of our work we also welcome applications from candidates with the following lived experience: Experience of working successfully with vulnerable children who sometimes have multiple and complex needs. . click apply for full job details
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. •Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Jun 27, 2026
Full time
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. •Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Cloud Assurance Senior Manager Location: London / Hybrid (2 days per week) Salary: Manager 60,000 to 75,000 Benefits : Bonus, 8% matched pension, 27 days annual leave, Health Care, Career pathway to AD. Overview An exciting opportunity has arisen for a Cloud Assurance Senior Manager to join a leading global consultancy supporting some of the UK's largest financial services and regulated organisations who are building out a new Cloud Assurance Practice. We are seeking a technically credible Cloud Assurance professional with experience delivering cloud audits, cloud risk assessments, and technology assurance reviews across modern cloud environments. This role is ideal for someone who enjoys assessing cloud risks, controls, governance, and security frameworks rather than designing or implementing cloud solutions. We are specifically looking for candidates from Cloud Audit, Technology Risk, IT Audit, Cloud Assurance, or Cloud Risk backgrounds. You will work alongside senior leadership teams delivering cloud assurance engagements across AWS, Azure, and hybrid cloud environments while helping clients strengthen their cloud governance, security, resilience, and control frameworks. Key Responsibilities Deliver cloud assurance, cloud risk, and technology audit engagements across AWS, Azure, and hybrid cloud environments. Assess cloud governance, security, resilience, operational controls, and risk management frameworks. Perform cloud control testing and evaluate the effectiveness of cloud operating models. Review cloud architecture, identity and access management controls, monitoring, logging, backup, resilience, and disaster recovery capabilities. Support technology internal audit engagements involving cloud transformation programmes. Identify control gaps and provide pragmatic recommendations to improve cloud risk management. Present findings and recommendations to stakeholders and senior management. Support regulatory, operational resilience, and third-party risk reviews where cloud services form part of the technology estate. Coach and mentor junior team members whilst contributing to engagement delivery. Assist in developing cloud assurance methodologies and best practice approaches. Essential Skills & Experience Experience delivering Cloud Assurance, Technology Risk, IT Audit, or Internal Audit engagements. Strong understanding of AWS and/or Microsoft Azure cloud platforms. Experience assessing cloud governance, cloud security, operational resilience, and cloud risk frameworks. Understanding of cloud-native services, IAM, networking, monitoring, logging, encryption, and disaster recovery concepts. Experience performing control testing and assurance reviews within regulated environments. Ability to communicate technical findings to both technical and non-technical stakeholders. Experience working within Financial Services, Banking, Insurance, Government, or other highly regulated sectors. Two stage interviews, to start ASAP.
Jun 27, 2026
Full time
Cloud Assurance Senior Manager Location: London / Hybrid (2 days per week) Salary: Manager 60,000 to 75,000 Benefits : Bonus, 8% matched pension, 27 days annual leave, Health Care, Career pathway to AD. Overview An exciting opportunity has arisen for a Cloud Assurance Senior Manager to join a leading global consultancy supporting some of the UK's largest financial services and regulated organisations who are building out a new Cloud Assurance Practice. We are seeking a technically credible Cloud Assurance professional with experience delivering cloud audits, cloud risk assessments, and technology assurance reviews across modern cloud environments. This role is ideal for someone who enjoys assessing cloud risks, controls, governance, and security frameworks rather than designing or implementing cloud solutions. We are specifically looking for candidates from Cloud Audit, Technology Risk, IT Audit, Cloud Assurance, or Cloud Risk backgrounds. You will work alongside senior leadership teams delivering cloud assurance engagements across AWS, Azure, and hybrid cloud environments while helping clients strengthen their cloud governance, security, resilience, and control frameworks. Key Responsibilities Deliver cloud assurance, cloud risk, and technology audit engagements across AWS, Azure, and hybrid cloud environments. Assess cloud governance, security, resilience, operational controls, and risk management frameworks. Perform cloud control testing and evaluate the effectiveness of cloud operating models. Review cloud architecture, identity and access management controls, monitoring, logging, backup, resilience, and disaster recovery capabilities. Support technology internal audit engagements involving cloud transformation programmes. Identify control gaps and provide pragmatic recommendations to improve cloud risk management. Present findings and recommendations to stakeholders and senior management. Support regulatory, operational resilience, and third-party risk reviews where cloud services form part of the technology estate. Coach and mentor junior team members whilst contributing to engagement delivery. Assist in developing cloud assurance methodologies and best practice approaches. Essential Skills & Experience Experience delivering Cloud Assurance, Technology Risk, IT Audit, or Internal Audit engagements. Strong understanding of AWS and/or Microsoft Azure cloud platforms. Experience assessing cloud governance, cloud security, operational resilience, and cloud risk frameworks. Understanding of cloud-native services, IAM, networking, monitoring, logging, encryption, and disaster recovery concepts. Experience performing control testing and assurance reviews within regulated environments. Ability to communicate technical findings to both technical and non-technical stakeholders. Experience working within Financial Services, Banking, Insurance, Government, or other highly regulated sectors. Two stage interviews, to start ASAP.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role As a Product Manager, you'll own and drive the EPOS & RF device product strategy and lifecycle across Booker's wholesale estate. You'll define the vision, set the roadmap, and ensure our products deliver real value while supporting day-to-day trading. Working closely with Technology, Operations, and third-party partners, you'll balance business needs with technical possibilities to deliver scalable, resilient solutions. You'll also play a key role in guiding decision-making, using data and insight to continuously improve performance and outcomes. This is a collaborative role where your voice matters - you'll help shape the direction of critical systems that support thousands of colleagues and customers. You will be responsible for Define and own the EPOS & RF device product vision, strategy and roadmap Translate business and operational goals into clear, prioritised product outcomes Collaborate with engineering, architecture and support teams to deliver scalable, supportable solutions Lead product prioritisation and investment decisions to maximise value and minimise risk Represent the product in governance forums and stakeholder discussions Ensure smooth delivery of system changes, upgrades and rollouts with minimal disruption Maintain high standards for product resilience, compliance and security Use data and insights to monitor performance and drive continuous improvement Support agile delivery through backlog refinement, prioritisation and clear requirements Build strong relationships with internal teams and third-party suppliers You will need Experience as a Product Manager, Product Owner or similar role in a technology environment Knowledge of EPOS, retail or wholesale systems (or similar operational platforms) Strong stakeholder management and communication skills Experience working with agile teams and managing product backlogs The ability to translate business needs into clear technical deliverables Confidence making decisions in fast-paced, operational environments A strategic mindset with the ability to balance short-term needs and long-term goals Experience working with live systems where reliability and continuity are critical A collaborative approach and a passion for continuous improvement About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Jun 27, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role As a Product Manager, you'll own and drive the EPOS & RF device product strategy and lifecycle across Booker's wholesale estate. You'll define the vision, set the roadmap, and ensure our products deliver real value while supporting day-to-day trading. Working closely with Technology, Operations, and third-party partners, you'll balance business needs with technical possibilities to deliver scalable, resilient solutions. You'll also play a key role in guiding decision-making, using data and insight to continuously improve performance and outcomes. This is a collaborative role where your voice matters - you'll help shape the direction of critical systems that support thousands of colleagues and customers. You will be responsible for Define and own the EPOS & RF device product vision, strategy and roadmap Translate business and operational goals into clear, prioritised product outcomes Collaborate with engineering, architecture and support teams to deliver scalable, supportable solutions Lead product prioritisation and investment decisions to maximise value and minimise risk Represent the product in governance forums and stakeholder discussions Ensure smooth delivery of system changes, upgrades and rollouts with minimal disruption Maintain high standards for product resilience, compliance and security Use data and insights to monitor performance and drive continuous improvement Support agile delivery through backlog refinement, prioritisation and clear requirements Build strong relationships with internal teams and third-party suppliers You will need Experience as a Product Manager, Product Owner or similar role in a technology environment Knowledge of EPOS, retail or wholesale systems (or similar operational platforms) Strong stakeholder management and communication skills Experience working with agile teams and managing product backlogs The ability to translate business needs into clear technical deliverables Confidence making decisions in fast-paced, operational environments A strategic mindset with the ability to balance short-term needs and long-term goals Experience working with live systems where reliability and continuity are critical A collaborative approach and a passion for continuous improvement About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 27, 2026
Contractor
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
