London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Including high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population role holder is a voting member of the Credit Committee. Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules.
Jun 25, 2026
Full time
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Including high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population role holder is a voting member of the Credit Committee. Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules.
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary: £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 25, 2026
Full time
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary: £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Residential Conveyancer Location: Staffordshire Salary: 45,000 - 50,000 DOE Job Type: Permanent The Opportunity An established and well-regarded law firm in Staffordshire is seeking an experienced Residential Conveyancer to join its growing property team. This is an excellent opportunity for a qualified Solicitor, Licensed Conveyancer, Legal Executive, or experienced Fee Earner to manage a varied residential property caseload with minimal supervision. The successful candidate will handle a mixed caseload of residential conveyancing matters from instruction through to completion, while delivering exceptional client service and maintaining strong relationships with estate agents, brokers, and other key stakeholders. Key Responsibilities Managing a mixed caseload of residential conveyancing matters from inception to completion. Handling: Freehold and leasehold sales and purchases Remortgages Transfers of equity New build transactions Shared ownership matters Right to Buy transactions Unregistered land matters where applicable Providing clear and practical legal advice to clients. Drafting and reviewing legal documentation. Conducting title investigations and reporting on title. Liaising with clients, estate agents, lenders, brokers, and solicitors. Ensuring compliance with regulatory requirements and firm procedures. Maintaining accurate case management records. Supporting the continued growth and success of the residential property department. Candidate Requirements Qualified Solicitor, Licensed Conveyancer, CILEx Lawyer, or experienced Residential Conveyancing Fee Earner. Minimum one year experience handling a residential conveyancing caseload. Ability to manage files independently from instruction through to post-completion. Strong technical knowledge of residential property law and conveyancing procedures. Excellent communication and client care skills. Strong organisational skills and attention to detail. Commercially aware with a proactive and professional approach. Benefits Quality mixed caseload. Supportive and collaborative working environment. Career progression opportunities. Ongoing professional development and training. Apply If you are an experienced Residential Conveyancer looking to join a reputable Staffordshire firm offering a quality caseload, strong support, and genuine career development opportunities, we would be delighted to hear from you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 25, 2026
Full time
Residential Conveyancer Location: Staffordshire Salary: 45,000 - 50,000 DOE Job Type: Permanent The Opportunity An established and well-regarded law firm in Staffordshire is seeking an experienced Residential Conveyancer to join its growing property team. This is an excellent opportunity for a qualified Solicitor, Licensed Conveyancer, Legal Executive, or experienced Fee Earner to manage a varied residential property caseload with minimal supervision. The successful candidate will handle a mixed caseload of residential conveyancing matters from instruction through to completion, while delivering exceptional client service and maintaining strong relationships with estate agents, brokers, and other key stakeholders. Key Responsibilities Managing a mixed caseload of residential conveyancing matters from inception to completion. Handling: Freehold and leasehold sales and purchases Remortgages Transfers of equity New build transactions Shared ownership matters Right to Buy transactions Unregistered land matters where applicable Providing clear and practical legal advice to clients. Drafting and reviewing legal documentation. Conducting title investigations and reporting on title. Liaising with clients, estate agents, lenders, brokers, and solicitors. Ensuring compliance with regulatory requirements and firm procedures. Maintaining accurate case management records. Supporting the continued growth and success of the residential property department. Candidate Requirements Qualified Solicitor, Licensed Conveyancer, CILEx Lawyer, or experienced Residential Conveyancing Fee Earner. Minimum one year experience handling a residential conveyancing caseload. Ability to manage files independently from instruction through to post-completion. Strong technical knowledge of residential property law and conveyancing procedures. Excellent communication and client care skills. Strong organisational skills and attention to detail. Commercially aware with a proactive and professional approach. Benefits Quality mixed caseload. Supportive and collaborative working environment. Career progression opportunities. Ongoing professional development and training. Apply If you are an experienced Residential Conveyancer looking to join a reputable Staffordshire firm offering a quality caseload, strong support, and genuine career development opportunities, we would be delighted to hear from you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Business Change Lead - Organisational Design Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Overview We are seeking an experienced Business Change Lead with a strong background in organisational design and workforce transformation to support a major business transformation programme within a complex operational environment. This role will focus on organisational change, target operating model alignment, workforce transition, and capability development to support the successful implementation of new ways of working. The successful candidate will work closely with programme leadership, operational stakeholders, SMEs, and communications teams to ensure business readiness, stakeholder engagement, and sustainable adoption of organisational change initiatives. The role is based in Warwick with hybrid working available and occasional travel to operational sites when required. Key Responsibilities Organisational Design & Workforce Transformation Support leaders in aligning organisational structures and roles to future target operating models. Conduct role impact assessments to identify role changes, new role creation, and workforce implications. Advise on organisational design approaches that support future ways of working, operational resilience, and business objectives. Support workforce transition activities ensuring smooth adoption of new structures and processes. Business Change Delivery Lead and deliver business change activities across multiple transformation workstreams. Develop and maintain comprehensive business change plans across the full project lifecycle. Integrate change management activities into wider programme delivery plans. Champion change management best practices across the programme and wider business. Stakeholder Engagement & Communications Lead stakeholder mapping and engagement activities across all change workstreams. Build effective relationships with senior leaders, programme teams, SMEs, and operational stakeholders. Drive engagement initiatives, consultation activities, and feedback mechanisms to support change adoption. Support communication planning, change narratives, and engagement materials aligned to programme objectives. Lead engagement with change agent networks and support ongoing stakeholder readiness activities. Training & Capability Building Identify capability gaps and conduct training needs analysis. Support the development and delivery of training interventions and upskilling initiatives. Help teams adapt to evolving business requirements and new operational models. Operational Readiness & Transition Support operational readiness and workforce transition planning activities. Conduct readiness assessments and support go-live decision-making processes. Work with stakeholders to ensure successful handover and embedding of new ways of working. Essential Experience Proven experience delivering business change within large, complex organisations. Strong organisational design and workforce transformation experience. Demonstrated experience supporting target operating model implementation and workforce transition. Proven ability to influence and engage diverse stakeholder groups at all levels. Strong understanding of change management methodologies, principles, and best practices. Experience developing and managing robust business change plans throughout the full project lifecycle. Strong workshop facilitation and stakeholder management skills. Competent across Microsoft Office applications including Word, Excel, and PowerPoint. Desirable Experience Experience working within operational, infrastructure, or regulated environments. Experience delivering change within unionised environments. Experience supporting hard-to-reach or geographically dispersed workforces. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 25, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Business Change Lead - Organisational Design Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Overview We are seeking an experienced Business Change Lead with a strong background in organisational design and workforce transformation to support a major business transformation programme within a complex operational environment. This role will focus on organisational change, target operating model alignment, workforce transition, and capability development to support the successful implementation of new ways of working. The successful candidate will work closely with programme leadership, operational stakeholders, SMEs, and communications teams to ensure business readiness, stakeholder engagement, and sustainable adoption of organisational change initiatives. The role is based in Warwick with hybrid working available and occasional travel to operational sites when required. Key Responsibilities Organisational Design & Workforce Transformation Support leaders in aligning organisational structures and roles to future target operating models. Conduct role impact assessments to identify role changes, new role creation, and workforce implications. Advise on organisational design approaches that support future ways of working, operational resilience, and business objectives. Support workforce transition activities ensuring smooth adoption of new structures and processes. Business Change Delivery Lead and deliver business change activities across multiple transformation workstreams. Develop and maintain comprehensive business change plans across the full project lifecycle. Integrate change management activities into wider programme delivery plans. Champion change management best practices across the programme and wider business. Stakeholder Engagement & Communications Lead stakeholder mapping and engagement activities across all change workstreams. Build effective relationships with senior leaders, programme teams, SMEs, and operational stakeholders. Drive engagement initiatives, consultation activities, and feedback mechanisms to support change adoption. Support communication planning, change narratives, and engagement materials aligned to programme objectives. Lead engagement with change agent networks and support ongoing stakeholder readiness activities. Training & Capability Building Identify capability gaps and conduct training needs analysis. Support the development and delivery of training interventions and upskilling initiatives. Help teams adapt to evolving business requirements and new operational models. Operational Readiness & Transition Support operational readiness and workforce transition planning activities. Conduct readiness assessments and support go-live decision-making processes. Work with stakeholders to ensure successful handover and embedding of new ways of working. Essential Experience Proven experience delivering business change within large, complex organisations. Strong organisational design and workforce transformation experience. Demonstrated experience supporting target operating model implementation and workforce transition. Proven ability to influence and engage diverse stakeholder groups at all levels. Strong understanding of change management methodologies, principles, and best practices. Experience developing and managing robust business change plans throughout the full project lifecycle. Strong workshop facilitation and stakeholder management skills. Competent across Microsoft Office applications including Word, Excel, and PowerPoint. Desirable Experience Experience working within operational, infrastructure, or regulated environments. Experience delivering change within unionised environments. Experience supporting hard-to-reach or geographically dispersed workforces. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
The Language Business - Language Recruitment Specialists
French & Italian Speaking Customer Service Executive Location : South West London (Zone 3) - Office-based Monday to Friday, 35 hours a week Salary : £30,000 - £32,000 per annum (depending on experience) Start Date : July/August 2026 About the company Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent French and Italian speaking Customer Service Administrator to join their friendly and supportive international team. This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international business. The role As a French and Italian Speaking Customer Service Administrator, you will provide comprehensive B2B customer support to clients, agents and distributors across French and Italian speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. Key Responsibilities Processing and managing customer orders accurately and efficiently Responding to customer enquiries and providing effective solutions Handling customer complaints in a professional and timely manner Liaising with courier and freight companies regarding shipments and deliveries Monitoring export operations and ensuring service standards are maintained within your assigned territories Supporting the Export Sales Team across additional markets and languages when required Maintaining strong relationships with customers, agents, and distributors Skills / Experience needed Fluent spoken and written French and Italian (both languages are essential) Previous experience within customer service, administration or a similar support role Excellent communication and interpersonal skills Strong organisational abilities and attention to detail The ability to manage multiple priorities and work effectively under pressure A proactive approach and the ability to work both independently and as part of a team Benefits Salary of £30,000 - £32,000 per annum 22 days annual leave plus bank holidays Pension scheme Life assurance Incredible staff discount of up to 60% on luxury products Opportunity to work from home one day per week following successful completion of training Friendly, supportive team environment with excellent management support Working Hours or 9.00 to 17.00 with an hour for lunch If you are fluent in both French and Italian and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat
Jun 25, 2026
Full time
French & Italian Speaking Customer Service Executive Location : South West London (Zone 3) - Office-based Monday to Friday, 35 hours a week Salary : £30,000 - £32,000 per annum (depending on experience) Start Date : July/August 2026 About the company Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent French and Italian speaking Customer Service Administrator to join their friendly and supportive international team. This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international business. The role As a French and Italian Speaking Customer Service Administrator, you will provide comprehensive B2B customer support to clients, agents and distributors across French and Italian speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. Key Responsibilities Processing and managing customer orders accurately and efficiently Responding to customer enquiries and providing effective solutions Handling customer complaints in a professional and timely manner Liaising with courier and freight companies regarding shipments and deliveries Monitoring export operations and ensuring service standards are maintained within your assigned territories Supporting the Export Sales Team across additional markets and languages when required Maintaining strong relationships with customers, agents, and distributors Skills / Experience needed Fluent spoken and written French and Italian (both languages are essential) Previous experience within customer service, administration or a similar support role Excellent communication and interpersonal skills Strong organisational abilities and attention to detail The ability to manage multiple priorities and work effectively under pressure A proactive approach and the ability to work both independently and as part of a team Benefits Salary of £30,000 - £32,000 per annum 22 days annual leave plus bank holidays Pension scheme Life assurance Incredible staff discount of up to 60% on luxury products Opportunity to work from home one day per week following successful completion of training Friendly, supportive team environment with excellent management support Working Hours or 9.00 to 17.00 with an hour for lunch If you are fluent in both French and Italian and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 25, 2026
Full time
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Business Change Lead Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Overview An exciting opportunity has arisen for an experienced Business Change Lead to support a major transformation programme focused on process improvement, operational readiness, and technology enhancement within a complex operational environment. This role will play a key part in driving business change activities across multiple workstreams, ensuring successful adoption of new processes, systems, and ways of working. The successful candidate will work closely with programme teams, operational stakeholders, SMEs, and leadership teams to deliver effective change management strategies and sustainable business outcomes. The role is based in Warwick with hybrid working available and occasional travel to operational sites when required. Key Responsibilities Business Change Delivery Lead and deliver business change activities across large-scale transformation programmes. Develop and maintain comprehensive business change plans throughout the full project lifecycle. Ensure change management activities are integrated into wider programme and project delivery plans. Support the implementation and embedding of new controls, processes, and technologies into operational teams. Stakeholder Engagement Build strong relationships with programme sponsors, project managers, operational leaders, and SMEs. Facilitate workshops focused on reviewing business processes, operational technologies, and future ways of working. Drive stakeholder engagement activities to ensure alignment, adoption, and readiness for change. Champion change management best practices across the programme and wider business. Change Impact & Readiness Conduct change impact assessments and readiness assessments. Identify and manage people-related risks, issues, and change fatigue. Support workforce transition planning and operational readiness activities. Define and monitor go-live readiness and transition criteria with stakeholders. Training & Capability Conduct training needs analysis and identify capability gaps. Support the design and delivery of training and capability-building initiatives. Help operational teams adapt to evolving business processes and technologies. Communications & Engagement Support the delivery of effective communications and engagement strategies. Ensure change messaging is clear, timely, and aligned with programme objectives. Contribute to engagement materials, change narratives, and communication plans. Support change agent networks and feedback mechanisms. Essential Experience Proven experience leading business change within large, complex transformation programmes. Strong experience developing and managing business change plans across full project lifecycles. Demonstrated ability to influence and engage a broad range of stakeholders. Strong understanding of change management methodologies, principles, and best practices. Experience supporting process improvement and technology-enabled transformation initiatives. Strong workshop facilitation and stakeholder engagement skills. Competent across Microsoft Office applications including Word, Excel, and PowerPoint. Desirable Experience Experience working with operational, field-based, or hard-to-reach audiences. Experience operating within regulated or infrastructure-led environments. Experience supporting change within unionised environments. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 25, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Business Change Lead Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Overview An exciting opportunity has arisen for an experienced Business Change Lead to support a major transformation programme focused on process improvement, operational readiness, and technology enhancement within a complex operational environment. This role will play a key part in driving business change activities across multiple workstreams, ensuring successful adoption of new processes, systems, and ways of working. The successful candidate will work closely with programme teams, operational stakeholders, SMEs, and leadership teams to deliver effective change management strategies and sustainable business outcomes. The role is based in Warwick with hybrid working available and occasional travel to operational sites when required. Key Responsibilities Business Change Delivery Lead and deliver business change activities across large-scale transformation programmes. Develop and maintain comprehensive business change plans throughout the full project lifecycle. Ensure change management activities are integrated into wider programme and project delivery plans. Support the implementation and embedding of new controls, processes, and technologies into operational teams. Stakeholder Engagement Build strong relationships with programme sponsors, project managers, operational leaders, and SMEs. Facilitate workshops focused on reviewing business processes, operational technologies, and future ways of working. Drive stakeholder engagement activities to ensure alignment, adoption, and readiness for change. Champion change management best practices across the programme and wider business. Change Impact & Readiness Conduct change impact assessments and readiness assessments. Identify and manage people-related risks, issues, and change fatigue. Support workforce transition planning and operational readiness activities. Define and monitor go-live readiness and transition criteria with stakeholders. Training & Capability Conduct training needs analysis and identify capability gaps. Support the design and delivery of training and capability-building initiatives. Help operational teams adapt to evolving business processes and technologies. Communications & Engagement Support the delivery of effective communications and engagement strategies. Ensure change messaging is clear, timely, and aligned with programme objectives. Contribute to engagement materials, change narratives, and communication plans. Support change agent networks and feedback mechanisms. Essential Experience Proven experience leading business change within large, complex transformation programmes. Strong experience developing and managing business change plans across full project lifecycles. Demonstrated ability to influence and engage a broad range of stakeholders. Strong understanding of change management methodologies, principles, and best practices. Experience supporting process improvement and technology-enabled transformation initiatives. Strong workshop facilitation and stakeholder engagement skills. Competent across Microsoft Office applications including Word, Excel, and PowerPoint. Desirable Experience Experience working with operational, field-based, or hard-to-reach audiences. Experience operating within regulated or infrastructure-led environments. Experience supporting change within unionised environments. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Administrator Location: Loughton, Essex Salary: 27,000 - 30,000 per annum Hours: Monday - Friday, 8:30am - 4:30pm Benefits: 25 days holiday + bank holidays Pension scheme Team social events On site gym Free on site parking Private medical cover Salary reviews & discretionary bonuses Are you an organised, detail driven individual with a passion for keeping operations running smoothly? We're looking for a proactive Logistics Administrator to join our client's busy team and support the seamless movement of goods across UK, USA and international operations. In this role, you will work closely with the Operations and Contracts teams to ensure all import and export activities are accurately documented, tracked and delivered on time. This is an excellent opportunity for someone looking to build a strong career in logistics administration within a collaborative and fast paced environment. Key Responsibilities Exports Book freight in line with lead times, ensuring delivery deadlines are met. Create all export documentation including packing lists, labels and customs invoices. Maintain and update the export schedule. Monitor containers and truck tracking daily, escalating any delays or issues. Track and reconcile weighbridge receipts, maintaining accurate spreadsheet records. Imports Manage goods in processes, including stock updates, receipting, import clearances and providing complete documentation to the Accounts team. Check supplier paperwork against purchase contracts, ensuring accuracy. Liaise with internal and external warehouses to ensure correct receipting of inbound goods. Maintain and update the import schedule. Administrative Duties Update the Transport Log and process transport invoices for imports and exports. Accurately create, organise and store documentation accessible to wider teams (contracts, shipping docs, GRNs, PODs, approvals). Build and maintain strong relationships with freight forwarders and agents to negotiate competitive rates. Support logistics operations for both UK and USA business units. Other Duties Monitor the logistics inbox daily. Provide cover for other departmental tasks when needed. Suggest improvements to systems and processes. Carry out ad hoc duties as required by management. Skills/Experience Required Confident using Microsoft applications and general administrative software. Highly organised with excellent time management skills and strong attention to detail. Able to identify issues and communicate effectively with the Operations Manager. Comfortable working both independently and as part of a team. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 25, 2026
Full time
Administrator Location: Loughton, Essex Salary: 27,000 - 30,000 per annum Hours: Monday - Friday, 8:30am - 4:30pm Benefits: 25 days holiday + bank holidays Pension scheme Team social events On site gym Free on site parking Private medical cover Salary reviews & discretionary bonuses Are you an organised, detail driven individual with a passion for keeping operations running smoothly? We're looking for a proactive Logistics Administrator to join our client's busy team and support the seamless movement of goods across UK, USA and international operations. In this role, you will work closely with the Operations and Contracts teams to ensure all import and export activities are accurately documented, tracked and delivered on time. This is an excellent opportunity for someone looking to build a strong career in logistics administration within a collaborative and fast paced environment. Key Responsibilities Exports Book freight in line with lead times, ensuring delivery deadlines are met. Create all export documentation including packing lists, labels and customs invoices. Maintain and update the export schedule. Monitor containers and truck tracking daily, escalating any delays or issues. Track and reconcile weighbridge receipts, maintaining accurate spreadsheet records. Imports Manage goods in processes, including stock updates, receipting, import clearances and providing complete documentation to the Accounts team. Check supplier paperwork against purchase contracts, ensuring accuracy. Liaise with internal and external warehouses to ensure correct receipting of inbound goods. Maintain and update the import schedule. Administrative Duties Update the Transport Log and process transport invoices for imports and exports. Accurately create, organise and store documentation accessible to wider teams (contracts, shipping docs, GRNs, PODs, approvals). Build and maintain strong relationships with freight forwarders and agents to negotiate competitive rates. Support logistics operations for both UK and USA business units. Other Duties Monitor the logistics inbox daily. Provide cover for other departmental tasks when needed. Suggest improvements to systems and processes. Carry out ad hoc duties as required by management. Skills/Experience Required Confident using Microsoft applications and general administrative software. Highly organised with excellent time management skills and strong attention to detail. Able to identify issues and communicate effectively with the Operations Manager. Comfortable working both independently and as part of a team. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Principal Planning & Development Consultant Herefordshire (Hybrid Working) £45,000 - £60,000 + Benefits I'm currently partnering with a well-established, multi-disciplinary property and development consultancy looking to appoint a Principal Planning & Development Consultant to strengthen and grow their presence in Hereford. This is a key strategic hire. You'll take ownership of the planning and development function within their Herefordshire office, acting as the technical lead while driving growth, building networks and increasing market share across Herefordshire. The Opportunity You'll join a collaborative team of planners, surveyors, engineers, architects and archaeologists. The business offers the breadth and backing of a larger consultancy, while maintaining the agility and autonomy of a close-knit regional office. This role blends hands-on delivery with leadership and commercial strategy. Your Responsibilities Act as the figurehead for planning within the Hereford office Deliver high-quality planning consultancy across a range of sectors Provide both general and strategic planning advice to clients Lead the preparation and coordination of planning applications Manage post-planning negotiations and appeal work Oversee projects through technical design, procurement and construction phases Coordinate internal and external teams to ensure successful project delivery Mentor and develop junior team members Strengthen existing client relationships and build new networks with developers, landowners, promoters and agents Increase brand awareness and win new instructions across Herefordshire Cross-sell complementary services including Land Promotion, Agency and Valuation Contribute to financial performance, improving efficiency and profitability About You MRTPI-qualified Strong experience delivering planning consultancy services Commercially aware with a track record of winning work and growing teams Confident managing clients and stakeholders Full UK driving licence What's On Offer Competitive salary (£45,000-£60,000 depending on experience) 35 days holiday (inclusive of bank holidays) + birthday off Additional leave for long service Private healthcare Paid professional memberships Employee Assistance Programme Discretionary bonus potential If you're looking for a role where you can genuinely shape a regional planning offer and make a visible impact, this is well worth a conversation. Contact Georgia Cookson (phone number removed) (url removed) Job Reference Number: 67011
Jun 25, 2026
Full time
Principal Planning & Development Consultant Herefordshire (Hybrid Working) £45,000 - £60,000 + Benefits I'm currently partnering with a well-established, multi-disciplinary property and development consultancy looking to appoint a Principal Planning & Development Consultant to strengthen and grow their presence in Hereford. This is a key strategic hire. You'll take ownership of the planning and development function within their Herefordshire office, acting as the technical lead while driving growth, building networks and increasing market share across Herefordshire. The Opportunity You'll join a collaborative team of planners, surveyors, engineers, architects and archaeologists. The business offers the breadth and backing of a larger consultancy, while maintaining the agility and autonomy of a close-knit regional office. This role blends hands-on delivery with leadership and commercial strategy. Your Responsibilities Act as the figurehead for planning within the Hereford office Deliver high-quality planning consultancy across a range of sectors Provide both general and strategic planning advice to clients Lead the preparation and coordination of planning applications Manage post-planning negotiations and appeal work Oversee projects through technical design, procurement and construction phases Coordinate internal and external teams to ensure successful project delivery Mentor and develop junior team members Strengthen existing client relationships and build new networks with developers, landowners, promoters and agents Increase brand awareness and win new instructions across Herefordshire Cross-sell complementary services including Land Promotion, Agency and Valuation Contribute to financial performance, improving efficiency and profitability About You MRTPI-qualified Strong experience delivering planning consultancy services Commercially aware with a track record of winning work and growing teams Confident managing clients and stakeholders Full UK driving licence What's On Offer Competitive salary (£45,000-£60,000 depending on experience) 35 days holiday (inclusive of bank holidays) + birthday off Additional leave for long service Private healthcare Paid professional memberships Employee Assistance Programme Discretionary bonus potential If you're looking for a role where you can genuinely shape a regional planning offer and make a visible impact, this is well worth a conversation. Contact Georgia Cookson (phone number removed) (url removed) Job Reference Number: 67011
An excellent opportunity has come up with a growing, global company who specialises in business innovation and business change. As the Graduate Business Development Representative , you will generate new sales opportunities and add qualified leads to the sales funnel. You will be responsible for prospecting, following up opportunities, and passing on qualified leads to other sales agents who will convert them into new customers. The Graduate Business Development Representative will be responsible for the following: Generating lead by cold calling prospective clients Document, track and monitor all leads and activities in the CRM Booking meetings for senior members of the team Identify opportunities for campaigns Nurture relationships with longer term prospects The successful Graduate Business Development Representative will have the following related skills / experience: A degree (essential) - any discipline considered Previous office experience, ideally within a customer-facing role Strong communication skills and confidence speaking with people Comfortable cold calling Ambitious, highly motivated and eager to learn Resilient with a positive, proactive attitude Salesforce experience would be advantageous but not essential
Jun 25, 2026
Full time
An excellent opportunity has come up with a growing, global company who specialises in business innovation and business change. As the Graduate Business Development Representative , you will generate new sales opportunities and add qualified leads to the sales funnel. You will be responsible for prospecting, following up opportunities, and passing on qualified leads to other sales agents who will convert them into new customers. The Graduate Business Development Representative will be responsible for the following: Generating lead by cold calling prospective clients Document, track and monitor all leads and activities in the CRM Booking meetings for senior members of the team Identify opportunities for campaigns Nurture relationships with longer term prospects The successful Graduate Business Development Representative will have the following related skills / experience: A degree (essential) - any discipline considered Previous office experience, ideally within a customer-facing role Strong communication skills and confidence speaking with people Comfortable cold calling Ambitious, highly motivated and eager to learn Resilient with a positive, proactive attitude Salesforce experience would be advantageous but not essential
Business Development Manager 30,000 - 65,000 Basic Salary 130,000+ OTE Monday-Friday 8:30am-5:30pm James & Partners are delighted to be representing a market-leading workplace design, build and consultancy business in the search for an ambitious and commercially driven Business Development Executive. With offices in Central London, our client has established itself as one of the UK's most respected names within the commercial workplace sector. Employing nearly 200 specialists, the business has successfully delivered over 3,500 commercial projects, transformed more than 15 million square feet of workspace, and generates in excess of 120 million in annual revenue. Their client portfolio spans innovative start-ups, established SMEs, multinational corporations and institutional landlords, all benefiting from industry-leading workplace design, architecture and fit-out solutions. As the business continues its ambitious growth trajectory, an opportunity has arisen for an exceptional Business Development Executive to join a high-performing sales function with genuine six-figure earning potential. The Opportunity: This is a proactive, high-energy business development role where success is driven by activity, resilience and relationship building. Working within a highly supportive environment, you will be responsible for identifying and generating new opportunities through outbound prospecting, building relationships with key stakeholders across the commercial property sector, including agents, landlords, project managers, surveyors and consultants. You will play a pivotal role in securing introductions and meetings with organisations considering office relocations, refurbishments or new workplace projects. Whilst full industry training will be provided, proven business development experience is essential. What We're Looking For: To be considered, you must demonstrate: Previous success within a cold-calling and outbound sales environment Experience working towards high-volume activity targets Confidence making 100+ outbound calls per day A strong track record of generating appointments, opportunities or new business Excellent communication, negotiation and objection-handling skills A resilient and determined approach to sales The ability to build rapport quickly with senior decision-makers A highly organised and target-driven mindset This role will particularly suit individuals from appointment setting, lead generation, recruitment, property, media sales, telecoms, technology sales or other consultative B2B sales environments. Key Responsibilities: Generate new business opportunities through outbound prospecting and cold calling Build and maintain relationships across the commercial property sector Manage a pipeline of qualified opportunities from initial contact through to handover Arrange meetings and introductions for senior business leaders Develop strategic partnerships and referral relationships Maintain accurate CRM records and activity reporting Work closely with management to develop sales strategies and market opportunities Consistently achieve and exceed activity and performance targets Performance Expectations 100+ outbound calls per day Consistent appointment generation Development of a robust pipeline of qualified opportunities Delivery against weekly and monthly business development targets Package & Benefits 30,000 - 65,000 basic salary 130,000+ realistic OTE Monday-Friday working hours only Private healthcare Dental insurance Life assurance Company pension scheme Annual performance reviews Discounted gym membership Wellness activities and sports clubs Complimentary breakfast, fresh fruit and weekly lunches Paid volunteering day Guest speaker events and company socials Cycle to Work scheme Income protection Flexible and family-friendly policies Mental health and wellbeing support Why Join? This is an opportunity to join a highly respected, growth-focused business with an outstanding reputation in the market. Offering exceptional training, genuine career progression and one of the strongest earning potentials available within the sector, this role is ideally suited to ambitious sales professionals looking to build a long-term career within a thriving commercial environment.
Jun 25, 2026
Full time
Business Development Manager 30,000 - 65,000 Basic Salary 130,000+ OTE Monday-Friday 8:30am-5:30pm James & Partners are delighted to be representing a market-leading workplace design, build and consultancy business in the search for an ambitious and commercially driven Business Development Executive. With offices in Central London, our client has established itself as one of the UK's most respected names within the commercial workplace sector. Employing nearly 200 specialists, the business has successfully delivered over 3,500 commercial projects, transformed more than 15 million square feet of workspace, and generates in excess of 120 million in annual revenue. Their client portfolio spans innovative start-ups, established SMEs, multinational corporations and institutional landlords, all benefiting from industry-leading workplace design, architecture and fit-out solutions. As the business continues its ambitious growth trajectory, an opportunity has arisen for an exceptional Business Development Executive to join a high-performing sales function with genuine six-figure earning potential. The Opportunity: This is a proactive, high-energy business development role where success is driven by activity, resilience and relationship building. Working within a highly supportive environment, you will be responsible for identifying and generating new opportunities through outbound prospecting, building relationships with key stakeholders across the commercial property sector, including agents, landlords, project managers, surveyors and consultants. You will play a pivotal role in securing introductions and meetings with organisations considering office relocations, refurbishments or new workplace projects. Whilst full industry training will be provided, proven business development experience is essential. What We're Looking For: To be considered, you must demonstrate: Previous success within a cold-calling and outbound sales environment Experience working towards high-volume activity targets Confidence making 100+ outbound calls per day A strong track record of generating appointments, opportunities or new business Excellent communication, negotiation and objection-handling skills A resilient and determined approach to sales The ability to build rapport quickly with senior decision-makers A highly organised and target-driven mindset This role will particularly suit individuals from appointment setting, lead generation, recruitment, property, media sales, telecoms, technology sales or other consultative B2B sales environments. Key Responsibilities: Generate new business opportunities through outbound prospecting and cold calling Build and maintain relationships across the commercial property sector Manage a pipeline of qualified opportunities from initial contact through to handover Arrange meetings and introductions for senior business leaders Develop strategic partnerships and referral relationships Maintain accurate CRM records and activity reporting Work closely with management to develop sales strategies and market opportunities Consistently achieve and exceed activity and performance targets Performance Expectations 100+ outbound calls per day Consistent appointment generation Development of a robust pipeline of qualified opportunities Delivery against weekly and monthly business development targets Package & Benefits 30,000 - 65,000 basic salary 130,000+ realistic OTE Monday-Friday working hours only Private healthcare Dental insurance Life assurance Company pension scheme Annual performance reviews Discounted gym membership Wellness activities and sports clubs Complimentary breakfast, fresh fruit and weekly lunches Paid volunteering day Guest speaker events and company socials Cycle to Work scheme Income protection Flexible and family-friendly policies Mental health and wellbeing support Why Join? This is an opportunity to join a highly respected, growth-focused business with an outstanding reputation in the market. Offering exceptional training, genuine career progression and one of the strongest earning potentials available within the sector, this role is ideally suited to ambitious sales professionals looking to build a long-term career within a thriving commercial environment.
Business Development Manager - Building Services & Property Maintenance Salary and Package 45,000 - 75,000 DOE + Discretionary Annual Bonus + Company Pension + 28 Days Holiday (including Bank Holidays) Strong basic salary with no reliance on commission. The business is open to paying the right package for the right individual. Location - Enfield, North London Full-time, Permanent Position About the Company This established and growing building services contractor delivers plumbing, heating, gas, drainage and property maintenance solutions across London. Working with a wide range of managing agents, landlords, property managers and contractors, the business has built a strong reputation for quality, reliability and responsive service, supported by an experienced operational team and recognised industry accreditations. Why Join Them This is an opportunity for an experienced Business Development Manager to step into a newly created position with genuine autonomy and influence. The Business Development Manager will play a key role in shaping future growth, backed by an established delivery team and a business with an excellent reputation in the London market. The successful Business Development Manager will inherit a platform that already includes long-standing client relationships, a recognised brand and a steady flow of inbound enquiries, while having the freedom to develop new partnerships and commercial opportunities. This Business Development Manager position offers variety, responsibility and the chance to make a measurable impact without the pressure of a commission-driven environment. About the Role This is a standalone commercial role focused on generating sustainable growth across a range of building services including plumbing, heating, gas engineering, drainage and property maintenance. You will take ownership of the full business development lifecycle, from identifying opportunities and building relationships through to tender submissions and securing new contracts. The role is primarily office-based in Enfield, with regular meetings across London and networking, client visits and industry functions as required. Key responsibilities will include: Developing and implementing a structured business development strategy across London. Identifying and securing new opportunities with letting agents, estate agents, property managers and private landlords. Building long-term relationships with main contractors, FM providers, housing associations and social housing supply chains. Managing the full sales process from initial contact through to agreed terms of business. Following up and converting inbound enquiries generated through digital marketing activity. Maintaining and developing a robust CRM pipeline, ensuring opportunities are tracked and progressed effectively. Researching and identifying suitable tender and framework opportunities across public and private sector procurement portals. Preparing and submitting high-quality PQQs, SQs, ITTs and framework applications. Coordinating bid submissions, supporting documentation and commercial information with the wider management team. Managing and maintaining company accreditations, ensuring renewals and compliance requirements remain up to date. Representing the business at networking events, meet-the-buyer sessions and industry exhibitions. Working closely with senior leadership to support the long-term commercial growth strategy. What They're Looking For At least 3 years' experience in a Business Development Manager role within building services, FM, mechanical, plumbing or a related sector. Proven experience winning new business and developing long-term B2B relationships. Experience preparing tenders, framework applications and pre-qualification submissions. An established network across property management, lettings, social housing or main contractor environments. Strong commercial awareness with the ability to identify and prioritise quality opportunities. Excellent written and verbal communication skills. A self-motivated and organised approach, with the ability to work independently. Full UK driving licence. Summary This is an excellent opportunity for an experienced Business Development Manager who enjoys building relationships, developing new opportunities and taking ownership of the commercial function within a growing SME. With a strong salary, annual bonus, a supportive management team and the chance to influence the future direction of the business, the role offers long-term stability and genuine career potential. Contact Mark at Up Front Recruitment for more information.
Jun 25, 2026
Full time
Business Development Manager - Building Services & Property Maintenance Salary and Package 45,000 - 75,000 DOE + Discretionary Annual Bonus + Company Pension + 28 Days Holiday (including Bank Holidays) Strong basic salary with no reliance on commission. The business is open to paying the right package for the right individual. Location - Enfield, North London Full-time, Permanent Position About the Company This established and growing building services contractor delivers plumbing, heating, gas, drainage and property maintenance solutions across London. Working with a wide range of managing agents, landlords, property managers and contractors, the business has built a strong reputation for quality, reliability and responsive service, supported by an experienced operational team and recognised industry accreditations. Why Join Them This is an opportunity for an experienced Business Development Manager to step into a newly created position with genuine autonomy and influence. The Business Development Manager will play a key role in shaping future growth, backed by an established delivery team and a business with an excellent reputation in the London market. The successful Business Development Manager will inherit a platform that already includes long-standing client relationships, a recognised brand and a steady flow of inbound enquiries, while having the freedom to develop new partnerships and commercial opportunities. This Business Development Manager position offers variety, responsibility and the chance to make a measurable impact without the pressure of a commission-driven environment. About the Role This is a standalone commercial role focused on generating sustainable growth across a range of building services including plumbing, heating, gas engineering, drainage and property maintenance. You will take ownership of the full business development lifecycle, from identifying opportunities and building relationships through to tender submissions and securing new contracts. The role is primarily office-based in Enfield, with regular meetings across London and networking, client visits and industry functions as required. Key responsibilities will include: Developing and implementing a structured business development strategy across London. Identifying and securing new opportunities with letting agents, estate agents, property managers and private landlords. Building long-term relationships with main contractors, FM providers, housing associations and social housing supply chains. Managing the full sales process from initial contact through to agreed terms of business. Following up and converting inbound enquiries generated through digital marketing activity. Maintaining and developing a robust CRM pipeline, ensuring opportunities are tracked and progressed effectively. Researching and identifying suitable tender and framework opportunities across public and private sector procurement portals. Preparing and submitting high-quality PQQs, SQs, ITTs and framework applications. Coordinating bid submissions, supporting documentation and commercial information with the wider management team. Managing and maintaining company accreditations, ensuring renewals and compliance requirements remain up to date. Representing the business at networking events, meet-the-buyer sessions and industry exhibitions. Working closely with senior leadership to support the long-term commercial growth strategy. What They're Looking For At least 3 years' experience in a Business Development Manager role within building services, FM, mechanical, plumbing or a related sector. Proven experience winning new business and developing long-term B2B relationships. Experience preparing tenders, framework applications and pre-qualification submissions. An established network across property management, lettings, social housing or main contractor environments. Strong commercial awareness with the ability to identify and prioritise quality opportunities. Excellent written and verbal communication skills. A self-motivated and organised approach, with the ability to work independently. Full UK driving licence. Summary This is an excellent opportunity for an experienced Business Development Manager who enjoys building relationships, developing new opportunities and taking ownership of the commercial function within a growing SME. With a strong salary, annual bonus, a supportive management team and the chance to influence the future direction of the business, the role offers long-term stability and genuine career potential. Contact Mark at Up Front Recruitment for more information.
Are you an experienced international property sales professional looking for your next opportunity within a dynamic and ambitious residential development environment? We are working with a leading developer seeking a driven, commercially minded, and customer-focused Senior International Sales Manager to join their team on a 6-month fixed-term maternity cover contract . This is an exciting opportunity for a fluent Mandarin speaker with a proven track record in international property sales, agent management, and relationship building across overseas markets. Key Responsibilities Sales & Business Development Develop and deliver international sales strategies to achieve and exceed sales targets. Build, manage, and grow a network of overseas agents, introducers, and key business partners. Identify opportunities within emerging and established international markets. Generate sales through agency channels, direct purchasers, repeat buyers, and investor networks. Conduct in-person and virtual property presentations and viewings. Deliver product training and regular updates to agency partners. Support pricing exercises, sales launches, and promotional campaigns. Maintain accurate sales reporting through Salesforce and other CRM systems. Create and distribute content across WeChat, WhatsApp, and other relevant social media channels. Attend international exhibitions, roadshows, and industry events where required. Customer Experience & Operations Build strong relationships with purchasers, investors, agents, and stakeholders. Deliver an exceptional customer experience throughout the sales journey. Provide expert advice on property availability, pricing, incentives, and purchasing processes. Liaise with internal departments to ensure a seamless customer experience. Assist with translations and culturally tailored communications when required. Monitor international market trends and competitor activity to inform sales strategy. Ensure compliance with all relevant legislation and anti-money laundering requirements. Produce regular sales and market performance reports. What We're Looking For Previous experience in international property sales, new homes sales, or residential development sales. Fluent written and spoken Mandarin and English is essential. Proven track record of achieving and exceeding sales targets. Experience managing and developing international agency networks. Salesforce or similar CRM experience. Strong communication, negotiation, and relationship-building skills. Commercially aware with a strong understanding of international property markets. Self-motivated, organised, and able to work independently. Passionate about delivering exceptional customer service. Personal Attributes Results-driven with a proactive and resilient approach. Excellent communicator with strong interpersonal skills. Collaborative team player who builds positive working relationships. Creative thinker with strong problem-solving abilities. Organised and efficient, with excellent attention to detail. Passionate, ambitious, and committed to achieving success. What's on Offer Basic salary of 65,000 plus commission (pro rata). Realistic earnings of 110,000 OTE (pro rata). Competitive commission structure. 25 days annual leave plus bank holidays (pro rata). Opportunity to join a respected and growing residential developer. Exposure to international markets and high-profile developments. Additional Information Position: Senior International Sales Manager (Mandarin Speaking) - Maternity Cover Contract: Fixed-Term Contract (6 Months) Duration: August 2026 - February 2027 Hours: Monday - Friday, 9:30am - 6:00pm If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London.
Jun 25, 2026
Contractor
Are you an experienced international property sales professional looking for your next opportunity within a dynamic and ambitious residential development environment? We are working with a leading developer seeking a driven, commercially minded, and customer-focused Senior International Sales Manager to join their team on a 6-month fixed-term maternity cover contract . This is an exciting opportunity for a fluent Mandarin speaker with a proven track record in international property sales, agent management, and relationship building across overseas markets. Key Responsibilities Sales & Business Development Develop and deliver international sales strategies to achieve and exceed sales targets. Build, manage, and grow a network of overseas agents, introducers, and key business partners. Identify opportunities within emerging and established international markets. Generate sales through agency channels, direct purchasers, repeat buyers, and investor networks. Conduct in-person and virtual property presentations and viewings. Deliver product training and regular updates to agency partners. Support pricing exercises, sales launches, and promotional campaigns. Maintain accurate sales reporting through Salesforce and other CRM systems. Create and distribute content across WeChat, WhatsApp, and other relevant social media channels. Attend international exhibitions, roadshows, and industry events where required. Customer Experience & Operations Build strong relationships with purchasers, investors, agents, and stakeholders. Deliver an exceptional customer experience throughout the sales journey. Provide expert advice on property availability, pricing, incentives, and purchasing processes. Liaise with internal departments to ensure a seamless customer experience. Assist with translations and culturally tailored communications when required. Monitor international market trends and competitor activity to inform sales strategy. Ensure compliance with all relevant legislation and anti-money laundering requirements. Produce regular sales and market performance reports. What We're Looking For Previous experience in international property sales, new homes sales, or residential development sales. Fluent written and spoken Mandarin and English is essential. Proven track record of achieving and exceeding sales targets. Experience managing and developing international agency networks. Salesforce or similar CRM experience. Strong communication, negotiation, and relationship-building skills. Commercially aware with a strong understanding of international property markets. Self-motivated, organised, and able to work independently. Passionate about delivering exceptional customer service. Personal Attributes Results-driven with a proactive and resilient approach. Excellent communicator with strong interpersonal skills. Collaborative team player who builds positive working relationships. Creative thinker with strong problem-solving abilities. Organised and efficient, with excellent attention to detail. Passionate, ambitious, and committed to achieving success. What's on Offer Basic salary of 65,000 plus commission (pro rata). Realistic earnings of 110,000 OTE (pro rata). Competitive commission structure. 25 days annual leave plus bank holidays (pro rata). Opportunity to join a respected and growing residential developer. Exposure to international markets and high-profile developments. Additional Information Position: Senior International Sales Manager (Mandarin Speaking) - Maternity Cover Contract: Fixed-Term Contract (6 Months) Duration: August 2026 - February 2027 Hours: Monday - Friday, 9:30am - 6:00pm If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London.
Are you looking for an exciting Accounts Director, Finance Director or Senior Leadership role in North Yorkshire where you can take real ownership, lead through growth and change, and make a lasting impact across a successful regional business? We are working with a well-established, people-focused business with multiple offices across North Yorkshire who are looking for an experienced Director to join their senior leadership team. This is a newly created role and a fantastic opportunity for a commercially minded leader who enjoys developing people, improving processes, building strong relationships, and driving positive change. This is a leadership role within an accountancy practice environment, however the business is open-minded about background. Experience within accountancy practice would be beneficial, but they are equally interested in speaking with experienced Finance Directors, senior finance leaders, operational leaders, or commercially focused professionals from industry who can bring fresh ideas, confidence, and strong people leadership skills. The business has a strong local presence, a collaborative culture, and a genuine focus on delivering high-quality, personal service to clients while creating an environment where people can thrive. This is an exciting opportunity to take ownership of three North Yorkshire offices, be highly visible across the teams, motivate people through growth and change, identify efficiencies, and help shape the future direction of the business. What the Director job involves As Director, you will take overall responsibility for the performance, development and continued growth of the firm s North Yorkshire offices. You will be a visible and supportive leader across all sites, spending regular time with each team to offer guidance, build confidence, and create consistency across the offices. You will lead the teams through a period of growth and positive change, helping to improve ways of working, identify efficiencies, and ensure the business continues to deliver a high level of service to clients. You will be responsible for: Taking ownership of three North Yorkshire offices, ensuring strong performance, consistency and continued development. Being present across the offices on a regular basis, offering support, direction and leadership to the teams. Leading, motivating and developing people through a period of growth, change and improvement. Reviewing current ways of working and identifying opportunities to improve processes, efficiencies and client service. Building trusted, long-standing relationships with clients, understanding their businesses and supporting their ambitions. Providing clear, practical and commercially focused advice across accounts, tax and wider business matters. Working collaboratively with colleagues across the wider business to deliver a joined-up, high-quality service. Contributing to the strategic direction of the business and helping shape future growth. Taking an active role in networking and representing the firm within the local business community. Building and strengthening relationships with professional contacts, including solicitors, banks and land agents across North Yorkshire. Supporting sustainable, relationship-led business development across accounts, audit, payroll, tax and advisory services. This is a varied and influential leadership role where people leadership, commercial awareness, operational improvement, client care and professional standards are all key. Skills required You will be a commercially minded, confident and experienced senior leader with a background in finance, accountancy, professional services, operations or general business leadership. You may already be working as a Finance Director, Accounts Director, Practice Director, Operations Director, Partner, Associate Director, Senior Manager or Head of Finance. Experience within an accountancy practice would be beneficial, but it is not essential if you can demonstrate strong leadership, commercial awareness and the ability to manage people through growth and change. You will need to be comfortable taking ownership, making decisions, challenging current processes where needed, and bringing people with you in a positive and motivational way. The successful person will be someone who is visible, approachable and hands-on when needed. You will be confident spending time across multiple offices, supporting teams, developing managers, improving ways of working, and creating a clear sense of direction. Strong communication skills, commercial awareness, relationship-building ability and a proactive approach to business development are essential. This role would suit someone who is excited by the opportunity to make improvements, build trust, support people, and have genuine influence within a growing and forward-thinking business. Other information This is a full-time, permanent position working 36.25 hours per week. The role is based across North Yorkshire, with a focus on the Scarborough area. You will be taking ownership of three North Yorkshire offices. You will be joining a supportive, collaborative senior leadership team. There is genuine autonomy, influence and scope to make positive change. You will have the opportunity to shape local growth and develop high-performing teams. The business has a strong people-focused culture where relationships, wellbeing and professional standards are all valued. This is a newly created role offering the opportunity to make a real impact. This is an excellent opportunity for an experienced senior leader who is ready to step into a visible, influential role where they can support people, improve ways of working, and help shape the future of a respected and forward-thinking business. This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive, if you have not heard from us within 2 weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up-to-date jobs and other helpful information.
Jun 25, 2026
Full time
Are you looking for an exciting Accounts Director, Finance Director or Senior Leadership role in North Yorkshire where you can take real ownership, lead through growth and change, and make a lasting impact across a successful regional business? We are working with a well-established, people-focused business with multiple offices across North Yorkshire who are looking for an experienced Director to join their senior leadership team. This is a newly created role and a fantastic opportunity for a commercially minded leader who enjoys developing people, improving processes, building strong relationships, and driving positive change. This is a leadership role within an accountancy practice environment, however the business is open-minded about background. Experience within accountancy practice would be beneficial, but they are equally interested in speaking with experienced Finance Directors, senior finance leaders, operational leaders, or commercially focused professionals from industry who can bring fresh ideas, confidence, and strong people leadership skills. The business has a strong local presence, a collaborative culture, and a genuine focus on delivering high-quality, personal service to clients while creating an environment where people can thrive. This is an exciting opportunity to take ownership of three North Yorkshire offices, be highly visible across the teams, motivate people through growth and change, identify efficiencies, and help shape the future direction of the business. What the Director job involves As Director, you will take overall responsibility for the performance, development and continued growth of the firm s North Yorkshire offices. You will be a visible and supportive leader across all sites, spending regular time with each team to offer guidance, build confidence, and create consistency across the offices. You will lead the teams through a period of growth and positive change, helping to improve ways of working, identify efficiencies, and ensure the business continues to deliver a high level of service to clients. You will be responsible for: Taking ownership of three North Yorkshire offices, ensuring strong performance, consistency and continued development. Being present across the offices on a regular basis, offering support, direction and leadership to the teams. Leading, motivating and developing people through a period of growth, change and improvement. Reviewing current ways of working and identifying opportunities to improve processes, efficiencies and client service. Building trusted, long-standing relationships with clients, understanding their businesses and supporting their ambitions. Providing clear, practical and commercially focused advice across accounts, tax and wider business matters. Working collaboratively with colleagues across the wider business to deliver a joined-up, high-quality service. Contributing to the strategic direction of the business and helping shape future growth. Taking an active role in networking and representing the firm within the local business community. Building and strengthening relationships with professional contacts, including solicitors, banks and land agents across North Yorkshire. Supporting sustainable, relationship-led business development across accounts, audit, payroll, tax and advisory services. This is a varied and influential leadership role where people leadership, commercial awareness, operational improvement, client care and professional standards are all key. Skills required You will be a commercially minded, confident and experienced senior leader with a background in finance, accountancy, professional services, operations or general business leadership. You may already be working as a Finance Director, Accounts Director, Practice Director, Operations Director, Partner, Associate Director, Senior Manager or Head of Finance. Experience within an accountancy practice would be beneficial, but it is not essential if you can demonstrate strong leadership, commercial awareness and the ability to manage people through growth and change. You will need to be comfortable taking ownership, making decisions, challenging current processes where needed, and bringing people with you in a positive and motivational way. The successful person will be someone who is visible, approachable and hands-on when needed. You will be confident spending time across multiple offices, supporting teams, developing managers, improving ways of working, and creating a clear sense of direction. Strong communication skills, commercial awareness, relationship-building ability and a proactive approach to business development are essential. This role would suit someone who is excited by the opportunity to make improvements, build trust, support people, and have genuine influence within a growing and forward-thinking business. Other information This is a full-time, permanent position working 36.25 hours per week. The role is based across North Yorkshire, with a focus on the Scarborough area. You will be taking ownership of three North Yorkshire offices. You will be joining a supportive, collaborative senior leadership team. There is genuine autonomy, influence and scope to make positive change. You will have the opportunity to shape local growth and develop high-performing teams. The business has a strong people-focused culture where relationships, wellbeing and professional standards are all valued. This is a newly created role offering the opportunity to make a real impact. This is an excellent opportunity for an experienced senior leader who is ready to step into a visible, influential role where they can support people, improve ways of working, and help shape the future of a respected and forward-thinking business. This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive, if you have not heard from us within 2 weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up-to-date jobs and other helpful information.
Marble Talent are currently recruiting for a Customer Service Agent based in Egham. We are seeking a highly organised and customer-focused Customer Service Agent / Helpdesk Agent to join our busy Service Operations team. This is an excellent opportunity for an experienced administrator or customer service professional who enjoys problem-solving, building customer relationships, and delivering exceptional support. Key Responsibilities Act as the primary point of contact for customer enquiries via telephone and email. Log, manage and monitor service cases through to completion. Coordinate engineers, suppliers and resources to ensure service delivery. Schedule maintenance visits and service appointments. Escalate issues appropriately and communicate progress to customers. Maintain accurate customer records and case documentation. Monitor service level agreements (SLAs) and ensure targets are achieved. Produce reports and assist with service reviews. Build and maintain positive relationships with customers and stakeholders. Support continuous improvement initiatives within the service team. Personal Requirements Previous experience in a customer service, helpdesk or administration role. Excellent communication skills, both written and verbal. Strong organisational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail and accuracy. Professional and confident telephone manner. Strong problem-solving abilities. Ability to work independently and as part of a team. Good knowledge of Microsoft Office applications. Benefits Comprehensive training and development opportunities. Supportive and collaborative working environment. Career progression opportunities. Company pension scheme. Employee wellbeing initiatives. Generous holiday entitlement. Salary - 32-34k per year. About Marble Talent Group Marble Talent Group are specialist engineering recruiters dedicated to supporting candidates at every stage of their careers. We pride ourselves on matching talented individuals with the right opportunities, helping them grow into successful professionals within the engineering sector.
Jun 25, 2026
Full time
Marble Talent are currently recruiting for a Customer Service Agent based in Egham. We are seeking a highly organised and customer-focused Customer Service Agent / Helpdesk Agent to join our busy Service Operations team. This is an excellent opportunity for an experienced administrator or customer service professional who enjoys problem-solving, building customer relationships, and delivering exceptional support. Key Responsibilities Act as the primary point of contact for customer enquiries via telephone and email. Log, manage and monitor service cases through to completion. Coordinate engineers, suppliers and resources to ensure service delivery. Schedule maintenance visits and service appointments. Escalate issues appropriately and communicate progress to customers. Maintain accurate customer records and case documentation. Monitor service level agreements (SLAs) and ensure targets are achieved. Produce reports and assist with service reviews. Build and maintain positive relationships with customers and stakeholders. Support continuous improvement initiatives within the service team. Personal Requirements Previous experience in a customer service, helpdesk or administration role. Excellent communication skills, both written and verbal. Strong organisational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail and accuracy. Professional and confident telephone manner. Strong problem-solving abilities. Ability to work independently and as part of a team. Good knowledge of Microsoft Office applications. Benefits Comprehensive training and development opportunities. Supportive and collaborative working environment. Career progression opportunities. Company pension scheme. Employee wellbeing initiatives. Generous holiday entitlement. Salary - 32-34k per year. About Marble Talent Group Marble Talent Group are specialist engineering recruiters dedicated to supporting candidates at every stage of their careers. We pride ourselves on matching talented individuals with the right opportunities, helping them grow into successful professionals within the engineering sector.
Get Staffed Online Recruitment Limited
Woking, Surrey
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
Jun 25, 2026
Full time
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
Have you travelled to South East Asia and looking for a role in the travel industry in which full training is provided?! Platinum Travel Recruitment are collaborating with a fabulous forward luxury travel company, who are now seeking an experienced Trainee Asia Travel Consultant to join its warm and friendly team, hybrid working. This is a great role for a professional with strong knowledge and passion for Asia looking for a career in the travel industry. From bustling Bangkok to the tropical islands of Langkawi, you will curate exceptional travel itineraries across Asia, delivering unique and memorable journeys for discerning travellers. Trainee Asia Travel Consultant Duties: Support an experienced Travel Team in providing top-class bespoke packages that make travel feel personal and spontaneous rather than over planned. Responding to and qualifying holiday enquiries and incoming phone calls. Supporting consultants & customers with post-booking admin support. Working with the MD on US agent sales. Building relationships with new and existing Travel Agent partners. Help the Product Team to improve the Asia holiday product. Support the marketing team so they can create highly engaging content. Attend travel events. Trainee Asia Travel Consultant Duties: Passion and knowledge of Asia is essential Able to work hybrid in the vibrant and friendly London office. A keen interest in a career in sales over the medium term. Natural communication skills, with an ability to build relationships. Good with systems understanding and creating Excellent telephone communication skills. A customer-focused approach. A positive and energetic outlook, willing to put yourself out of your comfort zone. Good general literacy. A passion for providing something extraordinary. The successful candidate must understand how to respond to enquiries by adding value and helping the customer. Luxury Asia Travel Consultant Generous Benefits: Salary is negotiable depending on experience with a generous bonus FAM trips Monday to Friday office hours Career growth Annual personal flight allowance Pension Healthcare plan discounted shopping The job will start with intensive training, support and development Regular team lunches and socials. Please include a travel profile listing all the places travelled to within Asia with all applications
Jun 25, 2026
Full time
Have you travelled to South East Asia and looking for a role in the travel industry in which full training is provided?! Platinum Travel Recruitment are collaborating with a fabulous forward luxury travel company, who are now seeking an experienced Trainee Asia Travel Consultant to join its warm and friendly team, hybrid working. This is a great role for a professional with strong knowledge and passion for Asia looking for a career in the travel industry. From bustling Bangkok to the tropical islands of Langkawi, you will curate exceptional travel itineraries across Asia, delivering unique and memorable journeys for discerning travellers. Trainee Asia Travel Consultant Duties: Support an experienced Travel Team in providing top-class bespoke packages that make travel feel personal and spontaneous rather than over planned. Responding to and qualifying holiday enquiries and incoming phone calls. Supporting consultants & customers with post-booking admin support. Working with the MD on US agent sales. Building relationships with new and existing Travel Agent partners. Help the Product Team to improve the Asia holiday product. Support the marketing team so they can create highly engaging content. Attend travel events. Trainee Asia Travel Consultant Duties: Passion and knowledge of Asia is essential Able to work hybrid in the vibrant and friendly London office. A keen interest in a career in sales over the medium term. Natural communication skills, with an ability to build relationships. Good with systems understanding and creating Excellent telephone communication skills. A customer-focused approach. A positive and energetic outlook, willing to put yourself out of your comfort zone. Good general literacy. A passion for providing something extraordinary. The successful candidate must understand how to respond to enquiries by adding value and helping the customer. Luxury Asia Travel Consultant Generous Benefits: Salary is negotiable depending on experience with a generous bonus FAM trips Monday to Friday office hours Career growth Annual personal flight allowance Pension Healthcare plan discounted shopping The job will start with intensive training, support and development Regular team lunches and socials. Please include a travel profile listing all the places travelled to within Asia with all applications
Retail Travel Consultant - Wirral - Friendly & Supportive Team, Career Growth, Commission, Trips Overseas + many more benefits. Platinum Travel Recruitment are looking for a passionate and experienced Retail Travel Consultant to join our clients friendly and supportive travel team in the Wirral area. This is an exciting opportunity for someone who thrives in a customer-facing environment and has a genuine love for creating exceptional, tailor-made travel experiences. This luxury travel agent, with a great reputation in the industry offers a wide range of holifay types from iconic journeys through Asia and the Indian Ocean to exclusive Mediterranean escapes. You will be working with a discerning client base, designing and selling high-end holidays and luxury cruise itineraries. From first enquiry to final booking, you ll deliver a seamless, personalised service that exceeds expectations. This exciting Travel Consultant role based in the Wirral area is ideal for a retail travel agent from a travel agency seeking career growth within a supportive team with many benefits on offer. Each Day Wont Be The Same - Travel Consultant Duties: Creating bespoke, luxury travel itineraries & cruises tailored to individual client needs. Selling a portfolio of premium holidays, including tailor-made trips and luxury cruises. Build strong relationships with clients, ensuring repeat business and referrals. Deliver exceptional customer service throughout the entire booking journey. Confidently convert enquiries into sales while maintaining a consultative approach. Stay up to date with luxury travel trends, destinations, and cruise products. Travel Consultant Essential Requirements: Travel industry experience within retail travel or tour operator is essential. Friendly, approachable, and confident in a sales environment. Passionate about travel, particularly within the luxury sector. Skilled in tailor-making and bespoke itinerary planning. Experienced or particularly interested in luxury cruise sales. Travel Consultant Perks: A supportive and collaborative team environment. Sociable working hours. The opportunity to work with high-end travel products and clients. Ongoing training and development. Competitive salary with performance-based incentives. A role where your creativity and expertise truly make a difference. Career progression. Travel perks. Sociable working hours. Plus more! Locations ideal for the Travel Consultant includes: Wirral, Ellesmere Port, Chester, Melling, Liverpool, Kirby, Knowsley, Wavertree & surrounding. If you have a flair for luxury travel, a consultative sales approach, and a desire to deliver unforgettable experiences, we d love to hear from you. Please note only suitable travel consultants with experience arranging travel from a travel agent or tour operator will be contacted for the Travel Consultant post.
Jun 25, 2026
Full time
Retail Travel Consultant - Wirral - Friendly & Supportive Team, Career Growth, Commission, Trips Overseas + many more benefits. Platinum Travel Recruitment are looking for a passionate and experienced Retail Travel Consultant to join our clients friendly and supportive travel team in the Wirral area. This is an exciting opportunity for someone who thrives in a customer-facing environment and has a genuine love for creating exceptional, tailor-made travel experiences. This luxury travel agent, with a great reputation in the industry offers a wide range of holifay types from iconic journeys through Asia and the Indian Ocean to exclusive Mediterranean escapes. You will be working with a discerning client base, designing and selling high-end holidays and luxury cruise itineraries. From first enquiry to final booking, you ll deliver a seamless, personalised service that exceeds expectations. This exciting Travel Consultant role based in the Wirral area is ideal for a retail travel agent from a travel agency seeking career growth within a supportive team with many benefits on offer. Each Day Wont Be The Same - Travel Consultant Duties: Creating bespoke, luxury travel itineraries & cruises tailored to individual client needs. Selling a portfolio of premium holidays, including tailor-made trips and luxury cruises. Build strong relationships with clients, ensuring repeat business and referrals. Deliver exceptional customer service throughout the entire booking journey. Confidently convert enquiries into sales while maintaining a consultative approach. Stay up to date with luxury travel trends, destinations, and cruise products. Travel Consultant Essential Requirements: Travel industry experience within retail travel or tour operator is essential. Friendly, approachable, and confident in a sales environment. Passionate about travel, particularly within the luxury sector. Skilled in tailor-making and bespoke itinerary planning. Experienced or particularly interested in luxury cruise sales. Travel Consultant Perks: A supportive and collaborative team environment. Sociable working hours. The opportunity to work with high-end travel products and clients. Ongoing training and development. Competitive salary with performance-based incentives. A role where your creativity and expertise truly make a difference. Career progression. Travel perks. Sociable working hours. Plus more! Locations ideal for the Travel Consultant includes: Wirral, Ellesmere Port, Chester, Melling, Liverpool, Kirby, Knowsley, Wavertree & surrounding. If you have a flair for luxury travel, a consultative sales approach, and a desire to deliver unforgettable experiences, we d love to hear from you. Please note only suitable travel consultants with experience arranging travel from a travel agent or tour operator will be contacted for the Travel Consultant post.
Associate Director/Director Capital Markets, London Salary & Bonus Package (circa 150,000 +) We are working with a real estate advisory located in Central London who are looking to attract someone from an advisory/brokerage environment to the team and to take a lead in establishing an equity offering to their clients and network. This is a senior position leading on equity mandates within the advisory. The overall aim will be to secure and execute JV equity mandates, or more complex mezz / pref-equity positions above the senior stack. Winning instructions from the increasing number of credible operating partners seeking equity partners in the UK real estate market. In addition, you will capitalise on the increasing commoditisation of equity funding lines and the proliferation of domestic & overseas PE funds and sophisticated private family offices seeking trustworthy operating and development partners. Negotiating and securing JV equity mandates from new & existing clients. Extensive networking amongst equity capital providers to construct a best in class "Equity Database" to give a detailed visibility on their requirements to better enable to match capital with opportunity. Networking amongst operating partners to identify those looking for capital partners and with sufficient credibility (track record, expertise, identified pipeline, co-invest etc.) Leading all aspects of a transaction with analyst support. (NB, we would expect equity mandates to be a minimum 8-10m but ideally larger). Liaising with clients and managing expectations to agree procedure & target outcome. Preparing investor presentations / information memoranda where required. Preparing or reviewing cashflows & other financial information. Term sheet review, analysis & negotiation. Fielding enquiries from prospective capital partners during the DD process. Overseeing the completion process (with support) until drawdown. Driving multiple transactions simultaneously from agreeing terms through to completion. Building & maintaining strong relationships with related industry professionals (investors, valuers, lawyers, investment agents etc) who can be a good source of intel/opportunity. Staying current with the key players, new entrants in the capital market and expanding network as appropriate. Participating in weekly team pipeline meetings to update on leads, mandates, capital partners and to be integrated with the activity of the business on the debt side. Regularly attending industry / networking events, and at all times being an ambassador of the brand and the business. Your Profile: Direct relevant experience within the equity real estate space, with a demonstrable track-record in sourcing / securing such opportunities through trusted network of contacts across range of asset classes. Experience of leading all aspects of a financing transaction, from inception to completion, as advisor or principal. Experience of equity capital raising, structuring joint venture partnership structures including pref, mezz etc. Proficient and confident in Excel, Word, PowerPoint etc. Proven track-record of managing both institutional and high net worth investor relationships Highly organised, enthusiastic, competitive and able to absorb detail quickly Excellent communication skills, along with a consultative & collegiate approach Enjoys working in an open plan team environment and will thrive as part of an ambitious and close-knit team Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jun 25, 2026
Full time
Associate Director/Director Capital Markets, London Salary & Bonus Package (circa 150,000 +) We are working with a real estate advisory located in Central London who are looking to attract someone from an advisory/brokerage environment to the team and to take a lead in establishing an equity offering to their clients and network. This is a senior position leading on equity mandates within the advisory. The overall aim will be to secure and execute JV equity mandates, or more complex mezz / pref-equity positions above the senior stack. Winning instructions from the increasing number of credible operating partners seeking equity partners in the UK real estate market. In addition, you will capitalise on the increasing commoditisation of equity funding lines and the proliferation of domestic & overseas PE funds and sophisticated private family offices seeking trustworthy operating and development partners. Negotiating and securing JV equity mandates from new & existing clients. Extensive networking amongst equity capital providers to construct a best in class "Equity Database" to give a detailed visibility on their requirements to better enable to match capital with opportunity. Networking amongst operating partners to identify those looking for capital partners and with sufficient credibility (track record, expertise, identified pipeline, co-invest etc.) Leading all aspects of a transaction with analyst support. (NB, we would expect equity mandates to be a minimum 8-10m but ideally larger). Liaising with clients and managing expectations to agree procedure & target outcome. Preparing investor presentations / information memoranda where required. Preparing or reviewing cashflows & other financial information. Term sheet review, analysis & negotiation. Fielding enquiries from prospective capital partners during the DD process. Overseeing the completion process (with support) until drawdown. Driving multiple transactions simultaneously from agreeing terms through to completion. Building & maintaining strong relationships with related industry professionals (investors, valuers, lawyers, investment agents etc) who can be a good source of intel/opportunity. Staying current with the key players, new entrants in the capital market and expanding network as appropriate. Participating in weekly team pipeline meetings to update on leads, mandates, capital partners and to be integrated with the activity of the business on the debt side. Regularly attending industry / networking events, and at all times being an ambassador of the brand and the business. Your Profile: Direct relevant experience within the equity real estate space, with a demonstrable track-record in sourcing / securing such opportunities through trusted network of contacts across range of asset classes. Experience of leading all aspects of a financing transaction, from inception to completion, as advisor or principal. Experience of equity capital raising, structuring joint venture partnership structures including pref, mezz etc. Proficient and confident in Excel, Word, PowerPoint etc. Proven track-record of managing both institutional and high net worth investor relationships Highly organised, enthusiastic, competitive and able to absorb detail quickly Excellent communication skills, along with a consultative & collegiate approach Enjoys working in an open plan team environment and will thrive as part of an ambitious and close-knit team Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
Jun 25, 2026
Full time
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
