Sales & Renewals Advisor

Sales & Renewals Advisor

Location: Manchester
Start date - End of July
Salary - 24,730 OTE 30,000+
Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish
Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays

Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals dealing with customer queries and upselling on a non advised basis.

What You'll Do:

Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals
Query handling in response to customer requests with the support of clear information and providing professional customer service
Meet performance targets across sales, compliance, and customer satisfaction.
Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty.
Participate in training, team meetings, and continuous development activities.

What You'll Bring:

Experience telephone-based customer service or sales experience in a regulated, environment.
FCA Environment experience
Strong verbal communication and listening skills.
Friendly, empathetic, and consultative approach to customer interactions.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.