270 jobs found

Forensic Technology/ Digital Forensics Manager London (hybrid) Opportunity to work for an outstanding company in the field. You will have a strong commercial background and client facing communication skills. Your experience is likely from a service provider or advisory firm. You will have an ability to collect data from various devices (Desktop, laptop, phones) but also from the cloud and more commercial enterprise wide systems e.g. global email etc. You will have experience with leading Digital Forensic tools e.g. EnCase, FTK, Cellebrite etc. You will have a strong academic background and likely a degree in a related subject. You will be able to attend the office and when required visit client sites. There are initially no direct reportees. You will collect data in a compliant manner so be familiar with ACPO and chain of custody. About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas:Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE s etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI);InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.);Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.);Compliance/Corporate Governance ;IT- (full SDLC- BA s PM s , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. We may store applications in our cloud storage facilities that may include dropbox.

DV Cleared Technical Architect: Windows, Active Directory, Intune, Defender Our prestigious client is looking for a DV Cleared Technical Architect to be part of their team. Start Date: July 2026 Duration: 30 days Pay Rate: £510 (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £580(includes rolled up holiday) IR35 Status: Inside Location: Scarborough NOTE: DV Clearance is highly desirable Responsibilities: Provide technical governance of in-flight projects Ability to lead the design and implementation of complex technical solutions Host customer opportunity/strategy meetings, including presenting solutions from a commercial and business perspective Own and lead the creation of technical pre-sales responses and own the creation of costs Own the remediation of inflight bids and projects where issues exist Quality assures deliverables produced by team members to ensure consistency and accuracy within a single technology solution. Ability to support sensitive customer issues at a senior level Ensure consultancy assignments are undertaken consistently and with quality, using Prince2 and Agile methodologies Highlight all technical risks ensuring that client's exposure to commercial loss can be minimised Keep up to date with current and future market developments, competitors, technologies, products, and strategies Produce/update all assignment documentation Build and develop relationships with key stakeholders. Develop relationships with partners and vendors to enhance opportunities and capabilities for the practice Technical Skills: Leadership of solution design and costing Experience of Architecture methodologies eg TOGAF Very experienced across the Microsoft Suite of technologies, including Intune, Windows 11, Entra ID, Microsoft Active Directory, Defender suite, XDR, PIM & Microsoft Endpoint Configuration Manager (MECM). Desired Technical Skills: Azure and Windows Server technology knowledge Other non-Microsoft security products - Trellix, Beyondtrust EPM or Cyberark EPM and PAM Desktop virtualisation - Citrix Workspace, Horizon, Windows 365 & Azure Virtual Desktop Microsoft 365 Suite (Exchange or Sharepoint) Apple Device Management - JamF Workspace One experience across presales and delivery To apply for this DV Cleared Technical Architect contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

We are exclusively recruiting for an Operations Co-ordinator to join a highly successful international business who deal with multiple household brands and products, many shipped into the UK but also working with British home brands and specifically working in their Milton Keynes head offices. This position is being recruited on an initial temporary basis and is expected to last for a minimum of 5 months, with the possibility of extending depending on business requirements. The successful candidate will ideally be available to start during the week commencing 6th July. This is a fantastic opportunity for somebody with previous customer operations, wholesale, supply chain or sales support experience who enjoys building relationships, managing multiple priorities and working within a fast-paced environment. My client is looking for somebody who is highly organised, proactive and capable of managing orders, stakeholders and timelines whilst maintaining exceptional levels of customer service. Within this role you will become an integral member of the Customer Operations team, supporting wholesale partners across the UK, Europe and internationally. You will be responsible for managing customer accounts, overseeing order books, supporting international sales activity and ensuring orders are processed and delivered efficiently. An ideal position for someone who enjoys working cross-functionally, problem solving and building strong relationships with both internal stakeholders and external customers. Please note - to be considered for this role you must have previous experience within a customer operations, wholesale operations, supply chain or sales support environment. Experience working with wholesale order management and strong Excel skills will be Ideal and previous SAP experience would be highly advantageous. This role is based in Milton Keynes and offers hybrid working, with a combination of office and home working. Core working hours are Monday-Friday, 9AM-5PM with a 30-minute lunch break, totalling a 37.5-hour working week. This role is paying the hourly equivalent of a 30,000 annual salary - This would be 15.60 per hour. What to expect day-to-day: Manage UK, European and international wholesale accounts, ensuring orders are processed accurately and within agreed timescales. Issue order confirmations, manage stock allocation and support fulfilment activity across key customer accounts. Oversee wholesale order books, proactively identifying and resolving issues such as credit holds, delayed orders, cancellations and unmet demand. Work closely with internal sales, logistics and international teams to ensure orders are released and dispatched successfully. Support the International Sales Manager with operational and administrative activities across a range of global accounts. Ensure customer routing guides, vendor compliance requirements and documentation are completed accurately. Produce weekly reporting for key and strategic accounts, highlighting updates and potential escalation points. Attend regular order review meetings and provide updates on account performance and operational activity. Build strong working relationships with customers and internal stakeholders to ensure the highest levels of customer satisfaction are maintained. Manage competing priorities and timelines, ensuring all key deadlines are achieved. Continuously look for opportunities to improve processes and drive operational efficiencies. What do we need from you: Previous experience within customer operations, wholesale operations, supply chain, order management or a similar role. Experience managing customer orders, order books and stakeholder relationships within a fast-paced environment will be highly beneficial. Previous experience using SAP is highly desirable. Strong Microsoft Excel skills alongside confidence using multiple systems simultaneously. Exceptional communication and relationship-building skills are going to be essential for this position. The ability to prioritise a busy workload whilst maintaining excellent attention to detail. A proactive and positive approach, with the confidence to identify issues and take ownership of resolving them. If you believe you are the ideal candidate for this Operations Co-ordinator role, or if you wish to learn more about the opportunity, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Title: ICT Support Technician Salary: Circa £25,000 Location: Office-based in Rossett Reporting to: Head of ICT Closing date: 19 July 2026 Reference: ICTST/JULY/2026 Directorate: Chief executive's office Purpose of role: Provide first-line helpdesk/desktop/network support for all the staffbased at head office, the countries and English regions including staffworking from home. Our vision All BASC employees are expected to contribute to our vision: Fight for sustainable shooting and conservation of the countryside. Key accountabilities and responsibilities Provide high quality technical ICT support as a first point of contact for head office,regional, home and remote staff, as well as visitors using BASC ICT devices andequipment. Provide efficient and effective hardware, software and network support across theassociation, including the setup, configuration and installation of laptops, dockingstations, tablets, printers, copiers, mobile devices and peripherals. Ensure telephone calls, emails and support requests received through the ICT Helpdeskare accurately logged, investigated, prioritised, actioned, or escalated through theHelpdesk system in a timely and effective manner. Escalate more complex or in-depth technical support issues to the ICT support engineer,ICT infrastructure manager or other appropriate team members, ensuring issues arefollowed through to completion. As directed by the ICT infrastructure manager, liaise with suppliers and assist in theprocurement, maintenance and management of ICT hardware, software and licencesand peripherals. Assist in the installation, setup, documentation and support of company-provided mobiledevices including connectivity and authentication to Microsoft 365 services Assist in the administration of the cloud based mobile device management system,including application approval, application rollout and regular iOS updates of mobiledevices and tablets. Provide routine administration, maintenance and support of ethernet & Wi-Fi networks,including cable port and patching management, basic troubleshooting and escalation ofonsite and remote connectivity issues where required. Provide user support of the cloud-based telephony systems, including basic troubleshooting, user guidance and escalation to suppliers or senior ICT staff where appropriate. Provide first-line support for system issues relating to the CRM systems and escalate to third-party support providers or internal system owners as required. Undertake routine administration of active directory including Microsoft 365, user accounts, email distribution groups, account unlocking, password resets and related user access tasks Support the administration of BASC SharePoint areas, particularly the ICT Team sections, including document uploads, while working with the web team where required. Assist and train staff in the correct use of the audio/video conferencing systems and provide support for meeting room setup requests. Support the reliable and secure operation of ICT and communications systems across the association, escalating risks, incidents or recurring issues to the ICT infrastructure manager or head of ICT as appropriate. Assist with the production and maintenance of technical documentation, user guides, training materials, support policies, procedures or process documents, ensuring these are understood, followed and kept up to date. Assist with ICT audits, information gathering and production of reports as required. Assist with the maintenance of the helpdesk system and ensure the ICT asset inventory for hardware and software is accurate and kept up to date. Assist with the delivery of technical elements of ICT project tasks under the direction of the ICT infrastructure manager. Ensure all loan equipment requested by staff is serviceable, recorded and returned through the helpdesk system, and safely stored when not in use. Assist with office desk moves, staff relocations and movement of ICT equipment, including ICT-related support for DSE requests where required. Assist with the secure disposal of redundant ICT hardware in accordance with organisational procedures, data protection requirements and applicable regulations. Ensure the communications rooms, ICT equipment and storage areas are kept secure, tidy and appropriately stocked with available spares. Provide ICT induction training for new staff in accordance with the HR induction process and agreed ICT guidance. Experience At least 5 GCSE passes or equivalent including Maths and English An accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL- or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft Windows client including autopilot laptop builds and rebuild, virtual server setups and support Proven user support experience of Microsoft 365 business suite (Office, Teams including Telephony, SharePoint, CoPilot) Knowledge of cloud-based security and management systems e.g., Mimecast, Microsoft Defender, Cisco Meraki, Microsoft Intune, Microsoft Sentinel / Purview would be beneficial Experience of communicating to internal customers at all levels and abilities while understanding their ICT requirements Experience of delivering excellent customer service in an ICT setting Minimum 2 years' experience in ICT support role Essential skills, knowledge and achievements Knowledge of relevant ICT hardware, including networks and support Willingness to undertake further training to ensure ICT skills remain contemporary. Keen eye for detail Professional and friendly approach Able to work on own initiative. Collaborates well with others in relation to ICT support requirements. Time management, able to prioritise and achieve deadlines. Excellent verbal and written communication skills Highly analytical with sound problem solving skills. Ability to meet deadlines and prioritise conflicting demands. Excellent team player - can do approach. Able to work flexibly.

Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.

Are you a IT Technician looking for work in a school environment? It is MANDATORY that applicants have IT Technician experience and be proficient in looking after school networks, installing, ordering and maintaining software and hardware and provide technical support to teachers and pupils. You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00am & 4:30pm. This is a full time role, throughout the school year and there may also be an opportunity to move to a permanent contract within the school you work at, although this is not guaranteed. As a School IT Technician your day to day responsibilities will include but not limited to: - Assist and respond quickly if students or staff need help in the classroom when using the network, internet and software. - Maintain, set up and test ICT equipment, including related equipment. - Provide support to all ICT users within the school, reacting to Helpdesk queries. - Assist the ICT Manager with the set up, management and monitoring of the school's email provision, access, firewall and filtering. YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESSED BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities. This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user accounts, permissions, and access requests. Build, deploy, and maintain desktop and laptop hardware. Escalate complex issues to appropriate teams while maintaining ownership through to resolution. Maintain accurate documentation of incidents, requests, and technical procedures. Team Leadership Support Provide guidance and mentoring to junior support analysts. Assist with task allocation and workload management within the support team. Act as an escalation point for first-line technical issues. Support the Team Lead or IT Manager with service delivery activities and reporting. Essential Skills & Experience Proven experience in a Desktop Support, IT Support Analyst, or Service Desk role. Strong knowledge of Windows 11 administration and troubleshooting. Experience supporting macOS environments. Solid understanding of Microsoft 365 (O365) applications and services. Experience diagnosing and repairing desktop, laptop, and peripheral hardware issues. Knowledge of Active Directory, Azure AD/Entra ID, and user account administration. Basic networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and wireless networking. Experience using ITSM/ticketing systems. Excellent customer service and communication skills. Ability to prioritise workloads and work effectively under pressure. Desirable Skills Experience with Intune, Autopilot, or endpoint management solutions. Knowledge of ITIL principles and service management practices. Previous experience acting as a team lead, senior analyst, or mentor. Relevant industry certifications such as: Microsoft Certified CompTIA A+ CompTIA Network+ ITIL Foundation

Business Development Manager The Opportunity: We combine smart technology with genuinely caring people to help thousands of older and vulnerable residents feel safer, more connected, and better informed every day. Working with housing providers across the UK, we help them improve resident engagement, modernise services, and prepare for the future through a range of innovative digital solutions. Now, we are looking for a commercially minded Client Development Manager to join our growing sales team, focused on developing new business opportunities across the social housing sector. This role is about building relationships, spotting opportunities, opening doors, understanding client challenges, and helping organisations deliver meaningful change for their residents and staff. You will work directly with senior decision-makers across the sector, representing a company with a strong reputation, ambitious plans, and services that genuinely make a difference. Key Duties: Identify and develop new business opportunities within the social housing sector. Attend industry events, networking opportunities, and client meetings across the UK. Build strong relationships with stakeholders at all levels, from frontline teams through to senior leadership. Manage prospects through the full sales journey, from initial conversations through to contract agreement. Deliver presentations, demonstrations, and proposals that bring our services to life. Work closely with Marketing, Operations, Customer Success, and Technical teams to support successful implementations. Take full ownership of your pipeline and keep opportunities moving forward. Help shape how we continue to grow as a business. Benefits: Salary: 45,000 - 55,000 depending on experience, plus an uncapped sales-based commission. Flexible Working: Primarily home-based, with a mix of virtual and face-to-face meetings. There will be a need to be commutable to Warrington. Autonomy & Support: Enjoy trust and autonomy to manage your desk, with full induction and continuous support available whenever needed. Company Culture: Join an award-winning, stable business (established in 2004) with genuine momentum and a culture where people truly care about what they do. Requirements: Experience: Proven experience in a business development or sales role where relationship-building, commercial awareness, and persistence matter. Sector Knowledge: Ideally, you will already work within social housing or have experience selling into the sector through a supplier or partner organisation. Sales Skills: Comfortable picking up the phone, creating opportunities, and managing long-term, consultative sales processes involving multiple stakeholders. Communication: Exceptional face-to-face, written, and presentation skills, with the ability to build trust quickly with senior stakeholders. Attributes: Organised, self-motivated, positive, proactive, and naturally curious. Technical Proficiency: Comfortable using standard business tools, including MS Office, Google Suite, and CRM systems. Mobility: Ability to undertake UK-wide travel as required, including occasional overnight stays (with the main commercial hub based around Warrington). How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.

Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Analyst to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. You are to work alongside the School Business Managers, acting as an advisor to them and ensure processes fit in with Local Authority deadlines. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and standardizing processes across diverse school settings. Work Pattern & Flexibility We believe in results over "desk time." This role offers a modern hybrid approach: Office Presence: 1-2 days per week at our Hackney central offices for team collaboration and strategy. On the Ground: You must be mobile and available to visit schools across the borough to build relationships and conduct site audits. Remote Focus: The remainder of your week can be spent working from home. What You'll Need to Succeed Experience: A proven track record in school business management (SBM) or high-level multi-site operational management and business analytical and management systems. Qualifications: DSBM/CSBM/ADSBM or a relevant degree in Accountancy/Business Management is highly desirable. Resilience: The ability to juggle the demands of 10+ schools without breaking a sweat. Communication: A knack for explaining complex financial data to non-finance professionals (like Headteachers and Governors). Why Hackney? Hackney is one of the most exciting boroughs in London. By joining us, you'll benefit from: A generous local government pension scheme. A supportive network within the Hackney Education directorate. The opportunity to make a tangible difference in the lives of thousands of London's children. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

IT Manager Blackburn Circa 65,000 basic + Excellent Benefits Full-Time Permanent On-Site Are you ready to . Drive Technology. Lead Change. Make an Impact? Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business. Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives. This is a highly visible role offering genuine variety, responsibility and the opportunity to influence technology delivery across the entire organisation. The Role This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business. Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365 , balancing service stability with a constant pipeline of enhancements, integrations and transformation projects. Key Responsibilities Lead day-to-day IT operations, service delivery and support. Ensure the reliability of business-critical systems, applications and infrastructure. Manage service desk performance, incidents, escalations and problem resolution. Oversee Microsoft 365, networks, user devices, access management and operational security. Coordinate system enhancements, integrations, upgrades and change requests. Manage relationships with third-party suppliers and technology partners. Maintain visibility of priorities, risks, dependencies and delivery progress. Lead and develop a small internal technology team. Drive continuous improvement across systems, services and user experience. Exciting Projects You'll Support CRM implementation Ecommerce platform enhancements Digital transformation initiatives B2B portal development SAP optimisation and enhancements Warehouse Management System (WMS) improvements Systems integration across manufacturing, supply chain and commercial operations Ongoing application and process improvement programmes About You I'm looking for a hands-on technology leader who enjoys making things happen and thrives in a fast-paced environment. You'll ideally have: Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions. Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments. Knowledge of ERP, WMS, CRM or other enterprise applications. Experience managing third-party suppliers and technology partners. Strong project coordination, change management and stakeholder engagement skills. The ability to manage multiple priorities while maintaining focus on delivery. Most importantly, you'll be approachable, proactive, commercially aware and someone who takes ownership from start to finish. Package & Benefits Salary basic circa 65,000 doe (thismay be slightly flexible for the perfect candidate) Staff discount 25 days holiday plus 8 Bank Holidays plus your birthday off every year Working Monday to Friday 9am to 5:30pm 4% employer pension contribution Why Join our client? This is a fantastic opportunity to join a business where technology is highly valued and plays a key role in future growth. You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation. To be considered for this fantastic role:- Please send your CV current CV to (url removed) or call me on (phone number removed) for a confidential conversation INDBSO

Product Lifecycle Manager (Engineering / IT) Engineering IT / PLM Manager Cambridge/Hybrid £70-75k & Benefits. The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM). The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements. RESPONSIBILITIES List key responsibilities and tasks that sit within this role PLM Ownership & Roadmap: Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions. Application Portfolio Management: Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control. PLM Champion: Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency. Strategic Business Support: Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery. Vendor & Contract Management: Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs. Service & Issue Resolution: Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions. Third Line Support: Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents. Architecture Oversight: Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs. Change Management: Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment. Governance & Compliance: Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable. Process Ownership & Improvement: Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working. Data Management & Reporting: Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools. Stakeholder Engagement: Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals. Budgeting & Forecasting: Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements. Asset & Licence Management: Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal. System Maintenance & Availability: Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity. Knowledge & Documentation: Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues. PREVIOUS EXPERIENCE REQUIRED: Experience managing, supporting or administering PLM systems within an Engineering or manufacturing environment. Experience working with Engineering teams using CAD and PLM tools. Experience of PLM system configuration, administration, support and continuous improvement. Experience supporting or managing data transfer between PLM and ERP platforms, including IFS Cloud, covering parts, BoMs, documents, change data, lifecycle states and release-to-manufacture processes. Experience managing PLM-related incidents, problems, root cause investigations and corrective actions. Experience working with IT teams, vendors and business stakeholders to deliver system improvements. Experience leading or supporting PLM upgrades, deployments, migrations or process changes. Experience managing a small technical team or leading cross-functional improvement activities. Experience of Windchill would be highly desirable. Experience with CAD tools such as Autodesk Inventor, AutoCAD or similar would be beneficial. Experience with Engineering configuration management, change control and product data management would be beneficial. TECHNICAL SKILLS/EDUCATIONS REQUIRED: Degree, HND or equivalent qualification in Engineering, ICT, Computer Science, Information Systems or a related discipline. Equivalent experience in an Engineering IT, PLM, CAD administration or Engineering systems management role would also be considered. Strong understanding of PLM capability, administration and configuration management. Ability to document technical specifications, user requirements, process flows and system changes. Good logical diagnostic skills with the ability to troubleshoot and resolve PLM-related problems. Understanding of CAD integration with PLM, ideally including tools such as Inventor, AutoCAD or similar. Understanding of PLM reporting, data extraction and business reporting methods. Awareness of database queries and reporting tools such as SQL, MS PowerQuery, REST APIs or Query Builder would be beneficial. Awareness of PLM customisation, workflows, XML configuration, Java, JavaScript or Windchill development would be desirable. Understanding of application maintenance, upgrades, testing and deployment activities. Understanding of IT service management processes, incident management and problem resolution. Configuration Management / CMII training would be desirable. Experience of virtualised environments such as VMware would be beneficial. Able to support process improvement and system improvement activities across Engineering IT applications. Strong understanding of IFS ERP is highly desirable. Experience in a regulated industry, particularly aerospace and defence, is strongly preferred. Excellent communication, negotiation, and stakeholder management skills.

Job Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: 40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and guiding professional development. Service Delivery: Act as the guardian of SLAs, ensuring all incidents and requests are accurately categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are swiftly routed to higher-tier teams. Quality Assurance: Conduct regular ticket audits and call monitoring to maintain an exceptional standard of customer service and technical accuracy. Reporting & Analysis: Generate weekly and monthly KPI reports to identify technical trends, recurring faults, or team training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge Base to empower analysts and promote end-user self-service. What We Are Looking For: Leadership Experience: Proven experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Proficiency: Strong hands-on experience supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles, specifically Incident, Request, and Problem Management. Communication Skills: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for non-technical users. Problem-Solving: A logical, calm approach to troubleshooting, especially when under pressure during major service outages. If you are interested then apply with a copy of your CV or send your CV to khushboo .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job Title: Assistant Operations Manager Location: Unit 7 The Hop Kilns, Goblands Farm Business Centre, Court Lane, Hadlow, Tonbridge, Kent, TN11 0LT Salary: 32,000 to 35,000 dependant on experience Job Type: Permanent, Full Time About us: As UK partners for Europe's leading manufacturers, Compact and Bale provide a comprehensive and full range of innovative compactors, cardboard balers, shredders, wheelie bin compactors and liquid draining machines to some of Britain's biggest businesses. We're currently looking for someone to assist the Operations Manager in the day to day running of the operation. Answering phones and emails, placing orders, raising sales invoices, and scheduling service engineers. About the role: Answering and resolving customer queries in a timely manner including all media: telephone, service email, consumables email. (excluding sales related calls) Assist with the planning of the service engineers and workshop to ensure, services are conducted on time, breakdowns and installs are dealt with in a timely manner and workshop resources are managed efficiently. Assist with the collation, checking and filing of appropriate paperwork Ensure appropriate documents are received from customers in a timely manner such as insurance. Maintain data base of subcontractors and their rates to cover locations in the UK. Raise purchase orders for parts and consumables as requested Raise sales invoices as requested ensuring they are accurate and raised in a timely manner. Maintain relationships with suppliers and ensure queries are dealt with. Liaise with the Technical Manager and make sure all warranty work is recorded and invoiced to the suppliers in a timely manner. Maintain stock sheet to ensure Sales and the wider team know what machines are in stock, their condition, what is allocated to customers and identify items that need to be assessed Ensure parts stock is kept up to date, and minimum quantities maintained Liaise with the Technical Manager and ensure assessment is carried out of second-hand machinery and ensure items needing to be scrapped are done so in a timely manner. Follow up with the Technical Manager on jobs that have been notified as requiring extra work to ensure items are quoted for as necessary. Deputise for the Operations manager when on holiday or sickness Work with and foster relationships with other members of the company and wider group. Key areas C&B sales, Technical Manager, Finance Any other duties as requested from time to time Ensure compliance with Health and Safety policies at all times and support Group H&S in meeting its requirements. About you: Skills Essential Organised and proactive, with strong attention to detail Can do attitude Professional, reliable, and positive in approach Highly numerical Confident and professional telephone manner, with excellent written and verbal communication skills. Good IT skills, proficient in Microsoft Office products e.g. Excel, Word, etc. Desirable Experience in ERP systems, Knowledge of Syrinx, knowledge of Xero/finance systems Experience Essential Knowledge of retail, waste management, recycling, or industrial equipment sectors Experience working closely with sales teams and wider business teams Experienced in customer service 3 years experience in a similar role Desirable Knowledge of compactors and balers Hire industry experience Knowledge of finance systems Qualifications Essential GCSE Maths and English Desirable A-levels or equivalent vocational qualifications NVQ level 2 or 3 in Customers service or Business administration Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Service Coordinator, Operations Administrator, Service Desk Planner, Hire Desk Controller, Logistics Coordinator, Engineering Administrator, Office Manager, Scheduling Coordinator, Customer Service Lead, Procurement Assistant, Sales Ledger Administrator, Stock Controller, ERP System User, Plant Hire Coordinator will also be considered for this role.

HR Advisor / Generalist Location: Ringwood, Hampshire Salary: £35,000 - £40,000 DoE + Profit Share & Benefits Hours: 37.5 hours per week The Role This is an excellent opportunity for someone seeking a varied and hands on HR role within a small but busy team. Working closely with the HR Manager, you will be involved in all aspects of HR, including employment relations casework, recruitment, supporting and guiding managers, training, absence management, contractual change and updating policies and procedures. As an HR Advisor/Generalist, you will work closely with all areas of the business and play a key role in supporting managers and employees. This role would suit a candidate with a minimum of 2 years HR experience in a similar role with proven experience managing case work and a minimum CIPD Level 5 qualification. Full training and support will be provided. The Skills & Experience: At least 2 years experience in a similar role Proven experience managing casework CIPD Level 5 or equivalent Experience working in a busy HR Team Able to handle sensitive information with discretion Respect confidentiality Excellent organisational skills and attention to detail Ability to work independently of supervision and be proactive in all areas of the role Able to manage workload and prioritise tasks Remain composed in a busy / fast paced environment Team player with "hands on" approach Excellent Communication skills Willing and able to learn This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

More About The Role From a Bradford market stall to one of the UK's largest supermarkets, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and through a home delivery service. At Morrisons, we re proud to be The Market Street Grocer, and our Cafes are the bustling heart of our stores. We do things differently. We don't just serve meals, we are passionate about food, proud of our British heritage, and dedicated to giving our customers a warm, welcoming place to relax and recharge. From our freshly battered fish and chips to our perfectly poured coffees, great food and friendly service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Cafe Manager, you ll be the driving force behind our bustling in-store restaurant. This isn t a sit behind a desk kind of job, you ll be right out there on the floor and in the kitchen, ensuring our dining area looks spectacular and feels like a vibrant, welcoming community hub. Reporting into an Area Hospitality Manager, you ll take full ownership of the menu delivery, speed of service, and hospitality. Your main objective is to ensure every plate of food is beautifully presented and top-quality, while coaching your team to deliver the friendly, helpful service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing a team of colleagues across the kitchen and front-of-house to be the best they can be. Driving Excellence: Ensuring impeccable standards of food quality, barista service, and table presentation across the entire cafe environment. Managing the Numbers: Taking responsibility for your cafe s sales, food waste management, stock control, and labour budgets to run a profitable operation. Keeping it Safe: Maintaining legal compliance, kitchen food safety, and hygiene standards to the highest degree (keeping those FHR ratings top-tier). Putting Customers First: Being a friendly, welcoming face on the floor, ensuring our customers always enjoy a hot meal, a great brew, and a fantastic atmosphere. More Perks Competitive Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Two colleague discount cards: 15% staff discount for you plus a second card for a friend or family member. A highly competitive pension scheme 33 days annual leave Private healthcare Enhanced maternity, paternity and adoption leave Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme. My Morri' Exclusive Discount Platform: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards. More About You You don t just love food; you understand how to run a commercial, high-volume hospitality operation. You're a people person through and through, with a knack for bringing out the best in others and a sharp eye for detail. We re looking for someone who has: Proven leadership experience: From a fast-paced cafe, restaurant, or broader hospitality environment (experience in high-volume food service is a massive plus, but your leadership style is what matters most). A commercial mindset: You know how to maximize covers, spot opportunities to drive menu sales, and keep a tight grip on food waste. A hands on, roll up your sleeves attitude: You love being in the thick of it and thrive on the energy of a busy lunchtime rush. Brilliant communication skills: With the ability to build strong, positive relationships with your kitchen team, front-of-house staff, and your customers. A genuine pride: For delivering great quality meals and a consistently brilliant dining experience. We are an equal opportunities employer and welcome applications from all sections of the community. More About Us At Morrisons, we ve always done things a bit differently. Our story started all the way back in 1899 as a humble egg and butter stall in Bradford market. 127 years later, we re one of the UK s leading supermarkets, but we ve never lost that independent shopkeeper spirit. At just under 500 stores across the UK, our retail colleagues work as one team to feed the nation and provide a memorable shopping experience. We re a team of over 90,000 down-to-earth, hard-working people. We care about fresh food, friendly service, and looking after each other. What truly sets us apart is that we don t just move boxes from trucks to shelves, we are food makers and shopkeepers. As the UK's second largest food manufacturer, we source directly from British farmers, process meat in our own abattoirs, and prepare fresh food right in front of our customers. From our vibrant store displays to the hot meals served in our Cafes, we take massive pride in feeding the nation honest, high-quality, fresh food. As we own our own supply chain, including manufacturing sites, flower hubs, and logistics networks, the career paths here are varied. We are deeply committed to learning and development, ensuring that if you have the drive to progress, we will give you the tools, courses, and support to go as far as you want to. We don't overcomplicate things. We work hard, we look out for each other, have a laugh along the way, and take immense pride in the food we sell and the communities we serve.

Helpdesk Co-ordinator Edinburgh City Centre 12.90ph Part Time - 25 hours a week The Facilities Maintenance team for a landmark building in Edinburgh's City Centre are currently recruiting for a part time Helpdesk Co-ordinator to join their team. We are looking for a candidate with previous experience to manage the delivery of jobs allocated to the engineers. This position is a 25 hour contract with working hours being Monday to Friday on a shift pattern of 8am - 1pm and 1pm - 6pm. Main Duties: To schedule all reactive and planned works to appropriate resource, paying attention to expertise and response targets. To accurately record all job related information on the appropriate IT systems. To ensure that the engineer days are optimised to drive maximum productivity from the team. Ensure all jobs marked as incomplete by engineers are followed up and reallocated as appropriate. Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information. Ensure all jobs are completed within the required response times. Deal with communications in a professional and prompt manner. Ensure non productive time is accounted for on system. Escalate issues with specific jobs, the customer or engineers promptly. Ensure full audit trails are maintained and evidenced where required. Follow Group and company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager. What we are looking for Have experience working within a service delivery or contact centre. Possess strong IT skills. Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner. If available please apply with your CV today. Thanks RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Finance and Tenant Liaison Officer (Personal Finances) Location: Home Based with National Travel but also the requirement to attend an office if needed Salary: £46,000 per annum Hours Per Week: 35 Are You the Candidate We're Looking For? At the organisation, they're looking for a Finance and Tenant Liaison Officer to join their passionate and purpose-driven team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. They're not just hiring skills - they're looking for people who genuinely care. People who want to make a difference. People who believe, as they do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by their core values - Open, Enabling, Inclusive and Courageous - they are proud to deliver outstanding support across their adult care, children's services, and education settings. Every member of their team plays a vital role in helping the people they support thrive. About the Role The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by the organisation . The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with the organisation policies, legal requirements, and best practice. You'll be responsible for: Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people they support. This role will involve travelling to the organisation care service locations to undertake these tasks as well as home or office-based desktop audits. Liaise with tenants living in the organisation's housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in the organisation to ensure housing is of a good standard. Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services they provide. Why Join them? They know their people are their greatest asset, so they make sure you feel valued, supported, and rewarded: Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development - Access to an excellent training and development programme Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme - Helping you plan for the future Wellbeing Support - Access to a comprehensive Employee Assistance Programme Why You? You'll bring: Evidence of continued professional and personal development Hold an accountancy qualification or strong experience of financial auditing Knowledge of housing legislation and how this impacts tenancy services Ability to provide constructive feedback and to develop SMART action plans Knowledge and understanding of GDPR and data protection Strong Excel and Work IT skills Experience of report writing Full UK driving licence and access to a vehicle that can be used for work purposes Join Them If you're ready to contribute to a caring, inclusive organisation where your work truly matters, they'd love to hear from you. The organisation is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to the organisation. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. The organisation is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. The organisation is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for the organisaiton, please click apply.

VDI Platform Engineer (VMWare) - London Hybrid 2/3 days per week - Inside IR35 SC Clearance highly desireable, but all applications considered An experienced hands on VDI Platform Engineer required to support a medium-sized enterprise Omnissa (VMware) Horizon environment in a critical setting. Running the Horizon platform day-to-day (pods, pools, brokers, gateways) Managing VDI infrastructure alongside platform teams (vSphere, storage, networking) Monitoring performance and capacity, troubleshooting issues end-to-end Supporting incidents, problem management and change activity Managing desktop pools, images and provisioning Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent) Troubleshooting Windows and Linux VDI session and performance issues Supporting underlying Windows Server services (AD, DNS, authentication) Contributing to patching, upgrades and continuous platform improvements Strong hands-on experience with VMware / Omnissa Horizon Experience running VDI in enterprise environments Good understanding of: Horizon architecture (connection servers, UAG, pools, images) vSphere (vCenter, ESXi) VDI performance and troubleshooting Solid Windows Server experience (AD, GPO, DNS, identity integration) Experience supporting Windows and/or Linux VDI desktops Strong troubleshooting skills across platform, OS and user experience Desirable skills: App Volumes or application layering tools Dynamic Environment Manager (DEM) or equivalent NSX or network segmentation in VDI environments Experience in regulated or high-availability environments

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing a service desk or IT support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure incidents and escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer