Customer Service Representative

Sue Ross Recruitment are delighted to be working alongside their client based in Chapeltown who are looking for a Customer Service Representative for a Fixed term duration of 12 months.

Daily Duties & Responsibilities for this role include;

• Processing orders
• Liaising with the sales team and other key stakeholders
• Being the point of contact for customer for any queries, issues and updates
• Entering and updating order information within the system
• Key account management

Candidate Requirements for the Customer Service Representative role:

• Experience of working within a customer service environment
• Good written and verbal skills
• Good understanding of Microsoft Office applications
• Experience of using ERP systems

The right candidate will be pro-active and a positive addition to the customer service team. You will have the ability to work independently and as part of a team, participate in meetings, and provide first class customer service.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.