Office Administrator

  • BMC Recruitment Group Ltd
  • Jun 30, 2026
Full time Administration

Job Description

We are looking for a friendly, organised and motivated Administrator to join our client s busy head office team in Gosforth. This is a varied role that will see you providing excellent customer service while supporting the day-to-day administration of the business.

You'll be the first point of contact for customers, handling enquiries professionally and ensuring customer orders are processed accurately and efficiently.

Key Responsibilities
Answering incoming customer calls and responding to enquiries.
Processing customer orders using the company's internal systems.
General office administration, including filing and maintaining records.
Providing administrative support to colleagues across the business.
Managing emails and other day-to-day office tasks.
Delivering a high standard of customer service at all times.

About You
The ideal candidate will have:
Previous administration and/or customer service experience (preferred but not essential).
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Good IT skills, including confidence using Microsoft Office.
The ability to prioritise workload and work effectively in a busy office environment.
A positive attitude and willingness to support the wider team.

What We Offer
Competitive salary of £25,000 £26,000 per annum.
Full-time, permanent position.
A supportive and friendly working environment.
Opportunities to develop your skills and progress within the business.