Marks Consulting Partners Limited
Hemel Hempstead, Hertfordshire
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Jul 04, 2026
Contractor
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; £20.21ph PAYE- £26.21ph UMB Apply now for immediate consideration!
Jul 04, 2026
Full time
BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; £20.21ph PAYE- £26.21ph UMB Apply now for immediate consideration!
ASB Officer 2 Month Contract (with potential extension) 16.66 per hour PAYE + holiday pay Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations. This role is offered on an initial 2-month contract , with the possibility of extension depending on business needs. Key Responsibilities: Managing a caseload of ASB cases from initial report through to resolution Investigating complaints and gathering evidence Working closely with residents, partner agencies, and internal teams Providing advice and support to residents affected by ASB Taking appropriate action in line with policies and procedures Maintaining accurate case records and preparing reports Supporting legal and enforcement processes where required About You: We are looking for someone who: Has previous experience working within housing, ASB, tenancy management, or a related environment Has experience handling complex cases and difficult conversations Can work independently and manage a busy caseload Has excellent communication and organisational skills Is confident working with vulnerable residents and partner agencies If you are an experienced ASB professional looking for your next opportunity, we would love to hear from you.
Jul 04, 2026
Contractor
ASB Officer 2 Month Contract (with potential extension) 16.66 per hour PAYE + holiday pay Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations. This role is offered on an initial 2-month contract , with the possibility of extension depending on business needs. Key Responsibilities: Managing a caseload of ASB cases from initial report through to resolution Investigating complaints and gathering evidence Working closely with residents, partner agencies, and internal teams Providing advice and support to residents affected by ASB Taking appropriate action in line with policies and procedures Maintaining accurate case records and preparing reports Supporting legal and enforcement processes where required About You: We are looking for someone who: Has previous experience working within housing, ASB, tenancy management, or a related environment Has experience handling complex cases and difficult conversations Can work independently and manage a busy caseload Has excellent communication and organisational skills Is confident working with vulnerable residents and partner agencies If you are an experienced ASB professional looking for your next opportunity, we would love to hear from you.
Corporate Compliance Manager (Interim) Location: Central Gosport, Hampshire Rate: £389.84 per day PAYE plus holiday allowance If the role was a permanent role, the annual salary would be in the region of £101k. Contract Type: Interim / Temporary Hours: 37 hours per week, Monday to Friday . The Opportunity An exciting opportunity has arisen for an experienced Corporate Compliance Manager to join a busy local authority team based in Gosport. This role is responsible for leading the Compliance Team and ensuring the effective management of statutory compliance activities across both social housing and corporate assets. The successful candidate will play a key role in driving compliance performance, managing specialist contractors and ensuring the safety of residents, staff and building users. Key Responsibilities Lead and manage the Compliance Team, including two Compliance Contract Leads and a Compliance Officer. Oversee and manage contracts relating to: Asbestos Management Surveys, Remedial Actions and Monitoring Electrical Inspections and Testing Fire Risk Assessments, Remedial Actions and Fire Servicing Gas Inspections, Testing and Servicing Lift Servicing and Maintenance Water Risk Assessments and Remedial Actions Drive contractor performance and maintain high levels of statutory compliance. Monitor compliance performance against agreed KPIs. Produce and present monthly compliance reports to senior stakeholders. Support the specification, procurement and mobilisation of compliance contracts. Verify contractor invoices and ensure expenditure aligns with contractual agreements. Chair and attend operational and strategic meetings as required. Build effective relationships with residents, leaseholders, councillors, contractors and internal departments. Ensure compliance records, certification and work programmes are accurately maintained through compliance management systems. About You To be successful in this role you will have: Proven experience managing multiple compliance disciplines within housing, property or local authority environments. Strong contractor management experience with a track record of improving performance. Previous experience managing compliance teams and staff. Excellent knowledge of statutory compliance regulations and associated legislation. Experience of budget management, cost control and delivering value for money. Strong analytical, reporting and presentation skills. Advanced Microsoft Office skills, particularly Excel and Word. Excellent organisational skills and attention to detail. Experience using compliance management systems would be highly advantageous. The ability to communicate effectively with stakeholders at all levels. Skills Compliance Management Contract Management Health & Safety Compliance Asbestos Compliance Fire Safety Management Gas Safety Compliance Electrical Compliance Budget Management Performance Reporting Stakeholder Management Benefits Competitive daily rate of £389.84 Opportunity to work within a respected local authority Varied and challenging compliance portfolio Leadership role with direct management responsibility Immediate impact on service delivery and resident safety . Should your application for a Corporate Compliance Manager be successful, you will be contacted shortly. Please note: The Corporate Compliance Manager job title shown above may be different to local job titles used in the client's business and issued on their contract of employment. Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible. Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.
Jul 04, 2026
Seasonal
Corporate Compliance Manager (Interim) Location: Central Gosport, Hampshire Rate: £389.84 per day PAYE plus holiday allowance If the role was a permanent role, the annual salary would be in the region of £101k. Contract Type: Interim / Temporary Hours: 37 hours per week, Monday to Friday . The Opportunity An exciting opportunity has arisen for an experienced Corporate Compliance Manager to join a busy local authority team based in Gosport. This role is responsible for leading the Compliance Team and ensuring the effective management of statutory compliance activities across both social housing and corporate assets. The successful candidate will play a key role in driving compliance performance, managing specialist contractors and ensuring the safety of residents, staff and building users. Key Responsibilities Lead and manage the Compliance Team, including two Compliance Contract Leads and a Compliance Officer. Oversee and manage contracts relating to: Asbestos Management Surveys, Remedial Actions and Monitoring Electrical Inspections and Testing Fire Risk Assessments, Remedial Actions and Fire Servicing Gas Inspections, Testing and Servicing Lift Servicing and Maintenance Water Risk Assessments and Remedial Actions Drive contractor performance and maintain high levels of statutory compliance. Monitor compliance performance against agreed KPIs. Produce and present monthly compliance reports to senior stakeholders. Support the specification, procurement and mobilisation of compliance contracts. Verify contractor invoices and ensure expenditure aligns with contractual agreements. Chair and attend operational and strategic meetings as required. Build effective relationships with residents, leaseholders, councillors, contractors and internal departments. Ensure compliance records, certification and work programmes are accurately maintained through compliance management systems. About You To be successful in this role you will have: Proven experience managing multiple compliance disciplines within housing, property or local authority environments. Strong contractor management experience with a track record of improving performance. Previous experience managing compliance teams and staff. Excellent knowledge of statutory compliance regulations and associated legislation. Experience of budget management, cost control and delivering value for money. Strong analytical, reporting and presentation skills. Advanced Microsoft Office skills, particularly Excel and Word. Excellent organisational skills and attention to detail. Experience using compliance management systems would be highly advantageous. The ability to communicate effectively with stakeholders at all levels. Skills Compliance Management Contract Management Health & Safety Compliance Asbestos Compliance Fire Safety Management Gas Safety Compliance Electrical Compliance Budget Management Performance Reporting Stakeholder Management Benefits Competitive daily rate of £389.84 Opportunity to work within a respected local authority Varied and challenging compliance portfolio Leadership role with direct management responsibility Immediate impact on service delivery and resident safety . Should your application for a Corporate Compliance Manager be successful, you will be contacted shortly. Please note: The Corporate Compliance Manager job title shown above may be different to local job titles used in the client's business and issued on their contract of employment. Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible. Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.
Future Select Recruitment
Houghton Le Spring, Tyne And Wear
Job Title: Asbestos Administrator / Project Coordinator Location: Houghton le Spring, Sunderland Salary/Benefits: 26k - 32k + Training & Benefits Successful UKAS accredited asbestos consultancy who are currently recruiting for an organised and personable administrator / project coordinator to join their team. Candidates will have demonstratable administrative experience within the asbestos industry; confident in overseeing projects, coordinating site staffs and works and document management. For the successful applicant, they are paying competitive salaries and offering great training opportunities. We are seeking someone ideally based around: Houghton le Spring, Chester le Street, Washington, Sunderland, Murton, Seaham, Durham, Birtley, Gateshead, Whickham, East Boldon and the surrounding areas. Experience / Qualifications: - Experience working as an Administrator within a UKAS accredited Asbestos consultancy - Strong literacy and numeracy skills - Proficient in using IT software (such as: TEAMS/Tracker/Microsoft Office applications) - Good organisational skills - Excellent communicator - Hardworking attitude The Role: - Coordinating appointments and projects for teams of Asbestos Surveyors and Analysts - Quality checking of asbestos survey reports and making any required amendments - Contacting clients and tenants to arrange access for works - Handling and directing incoming enquiries from clients, via telephone and email - Updating internal databases with lab results and project details - Being a key point of contact for clients - Sending important documents onto clients - Processing invoices and works orders - Providing general support members of management with administrative tasks - Prioritising your own workload and ensuring to meet deadlines Alternative job titles: Asbestos Project Coordinator, Asbestos Report Checker, Asbestos Office Administrator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Jul 04, 2026
Full time
Job Title: Asbestos Administrator / Project Coordinator Location: Houghton le Spring, Sunderland Salary/Benefits: 26k - 32k + Training & Benefits Successful UKAS accredited asbestos consultancy who are currently recruiting for an organised and personable administrator / project coordinator to join their team. Candidates will have demonstratable administrative experience within the asbestos industry; confident in overseeing projects, coordinating site staffs and works and document management. For the successful applicant, they are paying competitive salaries and offering great training opportunities. We are seeking someone ideally based around: Houghton le Spring, Chester le Street, Washington, Sunderland, Murton, Seaham, Durham, Birtley, Gateshead, Whickham, East Boldon and the surrounding areas. Experience / Qualifications: - Experience working as an Administrator within a UKAS accredited Asbestos consultancy - Strong literacy and numeracy skills - Proficient in using IT software (such as: TEAMS/Tracker/Microsoft Office applications) - Good organisational skills - Excellent communicator - Hardworking attitude The Role: - Coordinating appointments and projects for teams of Asbestos Surveyors and Analysts - Quality checking of asbestos survey reports and making any required amendments - Contacting clients and tenants to arrange access for works - Handling and directing incoming enquiries from clients, via telephone and email - Updating internal databases with lab results and project details - Being a key point of contact for clients - Sending important documents onto clients - Processing invoices and works orders - Providing general support members of management with administrative tasks - Prioritising your own workload and ensuring to meet deadlines Alternative job titles: Asbestos Project Coordinator, Asbestos Report Checker, Asbestos Office Administrator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 03, 2026
Contractor
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mosscare St Vincents Housing (MSV Housing)
Trafford Park, Manchester
At MSV Housing we re committed to making sure our customers have safe, well-managed homes and thriving neighbourhoods, and our Neighbourhood Officers are key to making this happen. We are looking to recruit an experienced housing professional or an enthusiastic individual with fantastic customer service and problem-solving skills to join our established team. Reporting to our Neighbourhood Manager, our Neighbourhood Officers provide a high-quality, customer-focused housing management service, covering tenancy, property, and estate management across the inner Greater Manchester area predominately in Moss Side, Hulme and Fallowfield. This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Neighbourhood Officers do: Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards. Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities. Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy. Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns. Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards. What we are looking for; A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English) Experience of working within a team and meeting deadlines in a fast-paced environment Strong customer service skills with a commitment to delivering high-quality outcomes Proven ability to manage and prioritise a demanding workload effectively Excellent communication, interpersonal and problem-solving skills A proactive, self-motivated approach with the ability to work under pressure Strong IT skills, including proficiency in Microsoft Office packages A full UK driving licence and willingness to travel across the Northwest This is an excellent opportunity for someone who is passionate about delivering great services and making a positive difference to communities We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. (url removed)> If you wish to discuss the roles informally, please contact Ryan Heywood, Neighbourhood Team Leader - (url removed) Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We re passionate about inclusion and we d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Jul 03, 2026
Full time
At MSV Housing we re committed to making sure our customers have safe, well-managed homes and thriving neighbourhoods, and our Neighbourhood Officers are key to making this happen. We are looking to recruit an experienced housing professional or an enthusiastic individual with fantastic customer service and problem-solving skills to join our established team. Reporting to our Neighbourhood Manager, our Neighbourhood Officers provide a high-quality, customer-focused housing management service, covering tenancy, property, and estate management across the inner Greater Manchester area predominately in Moss Side, Hulme and Fallowfield. This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Neighbourhood Officers do: Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards. Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities. Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy. Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns. Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards. What we are looking for; A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English) Experience of working within a team and meeting deadlines in a fast-paced environment Strong customer service skills with a commitment to delivering high-quality outcomes Proven ability to manage and prioritise a demanding workload effectively Excellent communication, interpersonal and problem-solving skills A proactive, self-motivated approach with the ability to work under pressure Strong IT skills, including proficiency in Microsoft Office packages A full UK driving licence and willingness to travel across the Northwest This is an excellent opportunity for someone who is passionate about delivering great services and making a positive difference to communities We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. (url removed)> If you wish to discuss the roles informally, please contact Ryan Heywood, Neighbourhood Team Leader - (url removed) Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We re passionate about inclusion and we d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Housing Support Officer (HSO) Location: Grantham Salary: 29,120 per annum Hours: 40 hours per week About the Role We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed. A full UK driving licence and access to a vehicle is essential. Key Responsibilities Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills Carry out regular reviews, risk assessments, and support planning Deliver crisis intervention and respond to safeguarding concerns Support access to external services such as healthcare, employment, and training Conduct property inspections and report maintenance or safety issues Assist with tenant move-ins, inductions, and void management Maintain accurate records and respond to tenancy issues or low-level ASB Ensure compliance with safeguarding, housing legislation, and service standards What We're Looking For Experience in supported housing or working with vulnerable adults Knowledge of housing, benefits, and safeguarding Strong communication and organisation skills Ability to manage a caseload effectively Enhanced DBS (or willingness to obtain) Full UK driving licence and access to a vehicle Desirable: Level 3 qualification in Health & Social Care or Housing Experience in homelessness or support services Apply Now Join a service that makes a meaningful difference in people's lives every day.
Jul 03, 2026
Full time
Housing Support Officer (HSO) Location: Grantham Salary: 29,120 per annum Hours: 40 hours per week About the Role We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed. A full UK driving licence and access to a vehicle is essential. Key Responsibilities Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills Carry out regular reviews, risk assessments, and support planning Deliver crisis intervention and respond to safeguarding concerns Support access to external services such as healthcare, employment, and training Conduct property inspections and report maintenance or safety issues Assist with tenant move-ins, inductions, and void management Maintain accurate records and respond to tenancy issues or low-level ASB Ensure compliance with safeguarding, housing legislation, and service standards What We're Looking For Experience in supported housing or working with vulnerable adults Knowledge of housing, benefits, and safeguarding Strong communication and organisation skills Ability to manage a caseload effectively Enhanced DBS (or willingness to obtain) Full UK driving licence and access to a vehicle Desirable: Level 3 qualification in Health & Social Care or Housing Experience in homelessness or support services Apply Now Join a service that makes a meaningful difference in people's lives every day.
We're looking for an organised and proactive Compliance Officer to join our Building & Customer Safety team. This is an exciting opportunity to support the delivery of property compliance services, helping to ensure homes meet all relevant safety and regulatory standards. Working closely with a Contracts Manager, you'll coordinate inspections, manage compliance records, liaise with contractors and customers, and support the smooth delivery of essential compliance programmes. What You'll Be Doing Support property compliance activities, including gas, asbestos, fire safety and water hygiene. Coordinate inspections and customer appointments. Raise and monitor repair orders and compliance works. Maintain accurate records, databases and contractor documentation. Manage no-access cases and support compliance reporting. Build strong working relationships with contractors and internal teams. Carry out post-inspections to ensure work meets required standards. What We're Looking For You'll be organised, customer-focused and able to manage multiple priorities with excellent attention to detail. You'll have: Strong administrative and IT skills. Excellent communication and customer service skills. Experience maintaining accurate records and managing workloads. The ability to work independently and use your initiative. Desirable: Experience within social housing or property compliance. Knowledge of landlord compliance. Experience with repairs or scheduling systems. Qualifications A good standard of education, including GCSE (or equivalent) Maths and English.
Jul 02, 2026
Contractor
We're looking for an organised and proactive Compliance Officer to join our Building & Customer Safety team. This is an exciting opportunity to support the delivery of property compliance services, helping to ensure homes meet all relevant safety and regulatory standards. Working closely with a Contracts Manager, you'll coordinate inspections, manage compliance records, liaise with contractors and customers, and support the smooth delivery of essential compliance programmes. What You'll Be Doing Support property compliance activities, including gas, asbestos, fire safety and water hygiene. Coordinate inspections and customer appointments. Raise and monitor repair orders and compliance works. Maintain accurate records, databases and contractor documentation. Manage no-access cases and support compliance reporting. Build strong working relationships with contractors and internal teams. Carry out post-inspections to ensure work meets required standards. What We're Looking For You'll be organised, customer-focused and able to manage multiple priorities with excellent attention to detail. You'll have: Strong administrative and IT skills. Excellent communication and customer service skills. Experience maintaining accurate records and managing workloads. The ability to work independently and use your initiative. Desirable: Experience within social housing or property compliance. Knowledge of landlord compliance. Experience with repairs or scheduling systems. Qualifications A good standard of education, including GCSE (or equivalent) Maths and English.
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Jul 02, 2026
Contractor
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Your new company You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities. Your new role As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes. What you'll need to succeed To excel in this Housing Officer role, you will bring: Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases Strong ability to manage complex and high-volume caseloads effectively Excellent communication and interpersonal skills, with the ability to influence positive outcomes Experience of working with vulnerable customers and handling challenging situations with empathy Strong organisational and record-keeping skills A full driving licence and willingness to travel across a housing patch Desirable: Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes What you'll get in return A rewarding role with real impact on communities and residents' lives Flexible hybrid working arrangements supporting work-life balance Opportunities for professional development and career progression A supportive, inclusive team culture within a values-driven organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 02, 2026
Seasonal
Your new company You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities. Your new role As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes. What you'll need to succeed To excel in this Housing Officer role, you will bring: Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases Strong ability to manage complex and high-volume caseloads effectively Excellent communication and interpersonal skills, with the ability to influence positive outcomes Experience of working with vulnerable customers and handling challenging situations with empathy Strong organisational and record-keeping skills A full driving licence and willingness to travel across a housing patch Desirable: Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes What you'll get in return A rewarding role with real impact on communities and residents' lives Flexible hybrid working arrangements supporting work-life balance Opportunities for professional development and career progression A supportive, inclusive team culture within a values-driven organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities. Your new role As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes. What you'll need to succeed To excel in this Housing Officer role, you will bring: Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases Strong ability to manage complex and high-volume caseloads effectively Excellent communication and interpersonal skills, with the ability to influence positive outcomes Experience of working with vulnerable customers and handling challenging situations with empathy Strong organisational and record-keeping skills A full driving licence and willingness to travel across a housing patch Desirable: Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes What you'll get in return A rewarding role with real impact on communities and residents' lives Flexible hybrid working arrangements supporting work-life balance Opportunities for professional development and career progression A supportive, inclusive team culture within a values-driven organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 02, 2026
Seasonal
Your new company You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities. Your new role As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes. What you'll need to succeed To excel in this Housing Officer role, you will bring: Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases Strong ability to manage complex and high-volume caseloads effectively Excellent communication and interpersonal skills, with the ability to influence positive outcomes Experience of working with vulnerable customers and handling challenging situations with empathy Strong organisational and record-keeping skills A full driving licence and willingness to travel across a housing patch Desirable: Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes What you'll get in return A rewarding role with real impact on communities and residents' lives Flexible hybrid working arrangements supporting work-life balance Opportunities for professional development and career progression A supportive, inclusive team culture within a values-driven organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 of July 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jul 02, 2026
Full time
Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 of July 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Anti-Social Behaviour (ASB) Officer - Housing Sutton, South London Full time - office based or visits 3 Months +, Temporary, July sart CNegotiable A reputable housing organisation in London is seeking an experienced ASB Officer to be an integral part of the team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience managing complex ASB cases from start to finish Exposure to or involvement in preparing and presneting ASB cases to the County c/ourt If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 02, 2026
Seasonal
Anti-Social Behaviour (ASB) Officer - Housing Sutton, South London Full time - office based or visits 3 Months +, Temporary, July sart CNegotiable A reputable housing organisation in London is seeking an experienced ASB Officer to be an integral part of the team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience managing complex ASB cases from start to finish Exposure to or involvement in preparing and presneting ASB cases to the County c/ourt If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Brook Street Social Care
Peterborough, Cambridgeshire
Housing Support Officer (HSO) Location: Peterborough Salary: 29,120 per annum Hours: 40 hours per week About the Role We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed. A full UK driving licence and access to a vehicle is essential. Key Responsibilities Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills Carry out regular reviews, risk assessments, and support planning Deliver crisis intervention and respond to safeguarding concerns Support access to external services such as healthcare, employment, and training Conduct property inspections and report maintenance or safety issues Assist with tenant move-ins, inductions, and void management Maintain accurate records and respond to tenancy issues or low-level ASB Ensure compliance with safeguarding, housing legislation, and service standards What We're Looking For Experience in supported housing or working with vulnerable adults Knowledge of housing, benefits, and safeguarding Strong communication and organisation skills Ability to manage a caseload effectively Enhanced DBS (or willingness to obtain) Full UK driving licence and access to a vehicle Desirable: Level 3 qualification in Health & Social Care or Housing Experience in homelessness or support services Apply Now Join a service that makes a meaningful difference in people's lives every day.
Jul 02, 2026
Full time
Housing Support Officer (HSO) Location: Peterborough Salary: 29,120 per annum Hours: 40 hours per week About the Role We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed. A full UK driving licence and access to a vehicle is essential. Key Responsibilities Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills Carry out regular reviews, risk assessments, and support planning Deliver crisis intervention and respond to safeguarding concerns Support access to external services such as healthcare, employment, and training Conduct property inspections and report maintenance or safety issues Assist with tenant move-ins, inductions, and void management Maintain accurate records and respond to tenancy issues or low-level ASB Ensure compliance with safeguarding, housing legislation, and service standards What We're Looking For Experience in supported housing or working with vulnerable adults Knowledge of housing, benefits, and safeguarding Strong communication and organisation skills Ability to manage a caseload effectively Enhanced DBS (or willingness to obtain) Full UK driving licence and access to a vehicle Desirable: Level 3 qualification in Health & Social Care or Housing Experience in homelessness or support services Apply Now Join a service that makes a meaningful difference in people's lives every day.
About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)
Jun 30, 2026
Contractor
About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)
Senior Commercial Manager Fareham + Sites £90,000 - £110,000 + Company Car + Discretionary Bonus + Progression + Hybrid Working + Excellent Benefits This is an outstanding opportunity for a Senior Commercial Manager to join one of the UK's leading specialist demolition contractors, offering genuine long-term progression, the opportunity to influence business strategy and work on major, high-profile projects across the UK and internationally.Do you have strong commercial leadership experience with excellent NEC and JCT contract knowledge?Are you confident leading commercial teams whilst managing high-value contracts and complex commercial risk?Do you want to join a growing business where progression to Chief Commercial Officer is genuinely achievable?This long-established specialist contractor delivers demolition, enabling works, asbestos removal and light civil engineering projects across a range of sectors including nuclear, aviation and petrochemical. With an excellent reputation built over 60 years, with projects both across the UK and overseas, they continue to expand into new markets whilst maintaining their position as one of the industry's leading contractors.In this role, you will lead the commercial function across the business, overseeing Quantity Surveying activities, reviewing and negotiating contracts, managing commercial risk, implementing commercial processes and supporting project teams. You will work closely with senior leadership whilst playing a key role in the continued growth and long-term success of the business.The ideal candidate will have strong commercial management experience, excellent leadership skills and a proven background managing large-scale construction projects.This is a unique opportunity to join an industry-leading contractor offering genuine long-term career progression alongside the opportunity to shape the future commercial direction of the business. The Role Leading the commercial function across the business Reviewing and negotiating contracts at tender stage Managing commercial risk and tender governance Overseeing Quantity Surveying activities across multiple projects Implementing and managing CVR processes Preparing activity schedules, forecasts and applications for payment Managing subcontract agreements and contract change control Leading commercial responses to disputes and claims Supporting and mentoring project management teams The Person Commercial leadership experience within construction Strong NEC and JCT contract knowledge Experience managing construction projects Strong financial management and commercial acumen Experience leading and developing teams Excellent client-facing and stakeholder management skills Reference Number: BBBH276083To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 30, 2026
Full time
Senior Commercial Manager Fareham + Sites £90,000 - £110,000 + Company Car + Discretionary Bonus + Progression + Hybrid Working + Excellent Benefits This is an outstanding opportunity for a Senior Commercial Manager to join one of the UK's leading specialist demolition contractors, offering genuine long-term progression, the opportunity to influence business strategy and work on major, high-profile projects across the UK and internationally.Do you have strong commercial leadership experience with excellent NEC and JCT contract knowledge?Are you confident leading commercial teams whilst managing high-value contracts and complex commercial risk?Do you want to join a growing business where progression to Chief Commercial Officer is genuinely achievable?This long-established specialist contractor delivers demolition, enabling works, asbestos removal and light civil engineering projects across a range of sectors including nuclear, aviation and petrochemical. With an excellent reputation built over 60 years, with projects both across the UK and overseas, they continue to expand into new markets whilst maintaining their position as one of the industry's leading contractors.In this role, you will lead the commercial function across the business, overseeing Quantity Surveying activities, reviewing and negotiating contracts, managing commercial risk, implementing commercial processes and supporting project teams. You will work closely with senior leadership whilst playing a key role in the continued growth and long-term success of the business.The ideal candidate will have strong commercial management experience, excellent leadership skills and a proven background managing large-scale construction projects.This is a unique opportunity to join an industry-leading contractor offering genuine long-term career progression alongside the opportunity to shape the future commercial direction of the business. The Role Leading the commercial function across the business Reviewing and negotiating contracts at tender stage Managing commercial risk and tender governance Overseeing Quantity Surveying activities across multiple projects Implementing and managing CVR processes Preparing activity schedules, forecasts and applications for payment Managing subcontract agreements and contract change control Leading commercial responses to disputes and claims Supporting and mentoring project management teams The Person Commercial leadership experience within construction Strong NEC and JCT contract knowledge Experience managing construction projects Strong financial management and commercial acumen Experience leading and developing teams Excellent client-facing and stakeholder management skills Reference Number: BBBH276083To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
The Force s Data Architect is accountable for the design and build of the Force s overall data architecture, taking full responsibility for its implementation and its ability to serve the data required to produce information, intelligence and insights products for the Force and its partners. The role is integral the Force being able to create value from the vast amount of data it collects, in particular the data it uses to create intelligence, carry out research and investigations, and make decisions across all levels, commands and services, from strategic to operational, to stop crime and ASB, to protect people from harm and to help those in need. They will make a significant contribution to both force and regional data strategy, championing the importance of good data architecture across policing, advising on and building the right data structures, and they will lead any significant data projects that will to help the Force achieve its priorities and outcomes. The role requires a highly comprehensive level of knowledge and functional understanding of the modern tools, technicians, technologies, platforms, standards and practices of the data professions and industry, with an innate ability to explain their purpose, use and value to non-technical people. They will cultivate strong and effective working relationships with individuals, teams and colleagues, both internal and external to the Force, and they will be expected to participate in regional design authorities representing the interests of the Force in national data strategy and architecture. The role holder will demonstrate the Force values at all times, and they will carry out the functions of this role in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS Leadership Subject matter expert on data architecture for the Force and, as required provides expertise to partner organisations, and representing the Force s interest in regard to data. Accountable, on behalf of the Chief Technical Information Officer (CTIO) for the design and build of the Force s overall data architecture, taking full responsibility for its implementation. Responsible for the management, storage and provision of the data required to produce information, intelligence and insights products for the Force and its partners. Accountable for the selection and adoption of appropriate data tools, technologies, and frameworks to optimise data management and enhance data analytics capabilities across the Force. Provides technical leadership and mentorship to the data engineering, data analysis and BI development team, guiding them in best practices for these disciplines. Works in partnership with the Solutions Manager and their Principal Developer and Principal Database Administrator to continually develop the services and technical skills of the teams that make up the digital and data solutions department. Data Architecture Design Engages in national and regional data strategy. Develops, implements, and maintains a comprehensive and robust data architecture strategy, aligned to the strategic aims and the data-drive initiatives of the Force. Designs data models, data flows and integration and data storage that enable efficient and accurate data collection, integration, and analysis. Data Solutions Partners with and guides chief officers and heads of department across the Force to help them understand what is possible with data, turning their visions into tangible data solutions working together to build any related business case for investment and lead on its implementation. Works closely with performance, intelligence and data analysts, engaging with operational subject matter experts to understand and define the analytical requirements of the Force. Translates these requirements into effective data models, marts and structures that will support the production of the Forces analytics, predictive modelling and reporting capabilities. Data Governance Leads on the defining of the Force s data classification and standards, ensuring these are in line with these being defined nationally for crime and justice. Works with Head of IMU, Head of ICT Operations and both their senior teams to establish the Force s data access control mechanisms to maintain compliance with legal and regulatory requirements. Data Literacy and Quality Collaborates and fosters a data-driven culture by promoting data literacy, data governance practices, and data- driven decision-making across the organization. Establishes and works with cross-functional teams to identify and resolve data-related issues. Research, analyse and appraise the root cause, driving forward any relevant improvements to any processes, practices, and policies. Data Sources and Integration Investigates available data sources internally and externally, identifying opportunities to maximize the value that the organisation achieves from these assets and define processes to acquire and validate this data to make it usable. Maps data from source to target and establish current & future state based on business data requirements. Undertakes significant data migration programmes as required. Emerging Technologies Actively participates in professional networks seeking out emerging trends, advancements, and innovations in the field of data architecture and data management practices. Identifying opportunities, evaluates and introduces new tools, frameworks, and technologies where they will enhance the efficiency and effectiveness of policing data management.
Jun 30, 2026
Contractor
The Force s Data Architect is accountable for the design and build of the Force s overall data architecture, taking full responsibility for its implementation and its ability to serve the data required to produce information, intelligence and insights products for the Force and its partners. The role is integral the Force being able to create value from the vast amount of data it collects, in particular the data it uses to create intelligence, carry out research and investigations, and make decisions across all levels, commands and services, from strategic to operational, to stop crime and ASB, to protect people from harm and to help those in need. They will make a significant contribution to both force and regional data strategy, championing the importance of good data architecture across policing, advising on and building the right data structures, and they will lead any significant data projects that will to help the Force achieve its priorities and outcomes. The role requires a highly comprehensive level of knowledge and functional understanding of the modern tools, technicians, technologies, platforms, standards and practices of the data professions and industry, with an innate ability to explain their purpose, use and value to non-technical people. They will cultivate strong and effective working relationships with individuals, teams and colleagues, both internal and external to the Force, and they will be expected to participate in regional design authorities representing the interests of the Force in national data strategy and architecture. The role holder will demonstrate the Force values at all times, and they will carry out the functions of this role in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS Leadership Subject matter expert on data architecture for the Force and, as required provides expertise to partner organisations, and representing the Force s interest in regard to data. Accountable, on behalf of the Chief Technical Information Officer (CTIO) for the design and build of the Force s overall data architecture, taking full responsibility for its implementation. Responsible for the management, storage and provision of the data required to produce information, intelligence and insights products for the Force and its partners. Accountable for the selection and adoption of appropriate data tools, technologies, and frameworks to optimise data management and enhance data analytics capabilities across the Force. Provides technical leadership and mentorship to the data engineering, data analysis and BI development team, guiding them in best practices for these disciplines. Works in partnership with the Solutions Manager and their Principal Developer and Principal Database Administrator to continually develop the services and technical skills of the teams that make up the digital and data solutions department. Data Architecture Design Engages in national and regional data strategy. Develops, implements, and maintains a comprehensive and robust data architecture strategy, aligned to the strategic aims and the data-drive initiatives of the Force. Designs data models, data flows and integration and data storage that enable efficient and accurate data collection, integration, and analysis. Data Solutions Partners with and guides chief officers and heads of department across the Force to help them understand what is possible with data, turning their visions into tangible data solutions working together to build any related business case for investment and lead on its implementation. Works closely with performance, intelligence and data analysts, engaging with operational subject matter experts to understand and define the analytical requirements of the Force. Translates these requirements into effective data models, marts and structures that will support the production of the Forces analytics, predictive modelling and reporting capabilities. Data Governance Leads on the defining of the Force s data classification and standards, ensuring these are in line with these being defined nationally for crime and justice. Works with Head of IMU, Head of ICT Operations and both their senior teams to establish the Force s data access control mechanisms to maintain compliance with legal and regulatory requirements. Data Literacy and Quality Collaborates and fosters a data-driven culture by promoting data literacy, data governance practices, and data- driven decision-making across the organization. Establishes and works with cross-functional teams to identify and resolve data-related issues. Research, analyse and appraise the root cause, driving forward any relevant improvements to any processes, practices, and policies. Data Sources and Integration Investigates available data sources internally and externally, identifying opportunities to maximize the value that the organisation achieves from these assets and define processes to acquire and validate this data to make it usable. Maps data from source to target and establish current & future state based on business data requirements. Undertakes significant data migration programmes as required. Emerging Technologies Actively participates in professional networks seeking out emerging trends, advancements, and innovations in the field of data architecture and data management practices. Identifying opportunities, evaluates and introduces new tools, frameworks, and technologies where they will enhance the efficiency and effectiveness of policing data management.
Housing Officer (Complex Case Team) Bedford, Permanent, Full time (37 hours per week) Up to 37,000 per annum, including car allowance - Based on skills and experience We are looking for a self-motivated individual, preferably with Housing Management experience to manage safeguarding and complex anti-social behaviour (ASB), ensuring a strong customer focus at all times. What you will be doing: Managing safeguarding and complex ASB cases for the Home Team, ensuring legislation is followed and focusing on long term solutions. Managing cases where a greater focus or intervention is required. Working alongside the generic Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do. Working closely with internal and external partners to ensure a seamless and wholistic offering to customers. Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary. Working with customers with complex lives to ensure that property We'd love to meet someone with: Excellent customer service skills putting the customer at the heart of what we do Good problem-solving, negotiation and influencing skills Strong communication skills, both written and verbal Excellent time management and organisational skills Experience of working in partnership with internal teams and external organisations to achieve shared goals Please note the successful candidate will need to complete a Basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Jun 30, 2026
Full time
Housing Officer (Complex Case Team) Bedford, Permanent, Full time (37 hours per week) Up to 37,000 per annum, including car allowance - Based on skills and experience We are looking for a self-motivated individual, preferably with Housing Management experience to manage safeguarding and complex anti-social behaviour (ASB), ensuring a strong customer focus at all times. What you will be doing: Managing safeguarding and complex ASB cases for the Home Team, ensuring legislation is followed and focusing on long term solutions. Managing cases where a greater focus or intervention is required. Working alongside the generic Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do. Working closely with internal and external partners to ensure a seamless and wholistic offering to customers. Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary. Working with customers with complex lives to ensure that property We'd love to meet someone with: Excellent customer service skills putting the customer at the heart of what we do Good problem-solving, negotiation and influencing skills Strong communication skills, both written and verbal Excellent time management and organisational skills Experience of working in partnership with internal teams and external organisations to achieve shared goals Please note the successful candidate will need to complete a Basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 30, 2026
Seasonal
Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
