2385 jobs found

Join Our Team as an Operations Manager (Collections)! Are you a dynamic leader with a passion for operational excellence in the financial sector? We're seeking an enthusiastic Operations Manager, if you're ready to take your career to the next level in a stimulating environment, we want to hear from you! About Us: We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we're looking for a talented individual to help us enhance our collections operations. Position Details: Job Title: Operations Manager (Collections) Contract Type: Permanent Annual Salary: Up to £35,000 Working Pattern: Full Time Driving Required: Yes What You'll Do: As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include: Managing day-to-day operations of the collections team to ensure efficiency and effectiveness.Developing strategies to improve collections performance and reduce delinquencies.Implementing best practices and compliance measures within the collections process.Analysing data to identify trends and areas for improvement.Collaborating with other departments to enhance customer experience and satisfaction. What We're Looking For: Proven experience in operations management, preferably within collections or financial services.Strong leadership skills with the ability to motivate and develop a team.Excellent analytical and problem-solving abilities.Exceptional communication skills, both verbal and written.A proactive approach to improving processes and achieving goals. Why Join Us? We believe that our people are our greatest asset! You'll enjoy a vibrant workplace with a culture that values growth, collaboration, and well-being. Here are just a few perks you can look forward to: Hybrid Working: Enjoy the flexibility of a hybrid working model! 25 Days Holiday: Plus bank holidays, so you can recharge and enjoy life outside of work. Birthday Holiday: Celebrate your special day with an extra day off! Company Pension: Secure your future with our competitive pension scheme. Healthcare Cash Plan: We care about your health, and this plan helps cover your everyday health costs. Subsidised Office Lunches: Enjoy delicious meals while you work! Casual Dress Code: Be comfortable and express yourself in our relaxed dress environment. Ready to Make an Impact? If you're excited about the opportunity to lead a team in a rewarding environment and make a significant impact on our collections operations, we'd love to hear from you! How to Apply: Please send your CV and a brief cover letter highlighting your relevant experience. Join us in shaping the future of financial services! We can't wait to welcome you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you passionate about building long-term client relationships and delivering exceptional customer service? We're recruiting for an experienced Account Manager to join a growing business supporting a diverse portfolio of UK and international clients. This is a fantastic opportunity for someone who enjoys working closely with customers, solving problems, and identifying opportunities to help clients maximise value while contributing to business growth. What you'll be doing: Managing a portfolio of key client accounts Building trusted relationships with customers and stakeholders Ensuring service levels and client expectations are consistently exceeded Identifying opportunities to grow existing accounts Working cross-functionally with Sales, Operations and Customer Service Producing account reviews and performance reports Managing customer queries and escalations Driving continuous improvement across the customer journey What we're looking for: Previous Account Management, Customer Success or Client Relationship experience Excellent communication and relationship-building skills Commercial awareness with a consultative approach Strong organisational skills Ability to manage multiple priorities Positive, proactive attitude What's in it for you? Hybrid working Excellent career progression Supportive and collaborative culture Modern offices Work with UK and international clients Ongoing training and development If you're looking for your next challenge with a business that values its people and encourages growth, we'd love to hear from you. Apply today for a confidential conversation.

Junior Finance Manager Values-Led Retailer Wimbledon Up to £50k The Client Harmonic are proud to be partnering with a fast-growing, B Corp-certified retailer based in Wimbledon. Some consumer brands are built around a product. This one is built around a purpose. Having built a loyal following through a values-led approach and ethical business practices, they are now looking to strengthen their close-knit finance team as they continue their impressive growth journey. The Role Reporting to the Head of Finance, you will be a key member, taking real ownership of the day-to-day financial operations of the business. From managing the sales and purchase ledger to supporting monthly management accounts and producing commercial analysis, this is a hands-on role with genuine variety. You will also business partner with the sales and operations teams, so strong communication matters just as much as your technical ability. Key Responsibilities Manage the sales and purchase ledger, ensuring accuracy and timely processing Support the preparation of monthly management accounts, including depreciation and the fixed asset register Produce monthly financial and commercial reports, including customer profitability analysis and KPI reporting Prepare and issue customer invoices and manage credit control, monitoring outstanding debtors Assist with balance sheet reconciliations and support month-end and year-end close processes Process employee expense claims and support the maintenance of financial controls Business partner with sales and operations teams on commercial queries Essential Experience Minimum two years' experience in a finance role, with hands-on involvement in management accounting Previous experience in a product-based business: retail, food and beverage, FMCG, consumer goods, or similar Working knowledge of Xero or QuickBooks Strong Excel skills, including VLOOKUP and SUMIF Desirable Experience Part-qualified or working towards ACCA, CIMA, or ACA Experience in a B2B environment Familiarity with stock-based accounting or inventory management Package Salary: £45,000-£50,000 Location: Wimbledon (Hybrid) Start Date: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Site Engineering Manager This is an exciting time to join a growing food manufacturing business. Who operate out of an impressive manufacturing facility capable of producing over 100+ million units per year. Building on previous success, this year is set to be another exceptional year for them. They are expanding their production facility with genuine opportunities to develop your skills and progress within the business. We are looking for an Engineering Manager to join a rapidly growing business in South Hampshire/West Sussex. You will be reporting into the Head of Operations, and you will lead a team of Multi-skilled Engineers who manage and maintain some of the latest production technology in the food industry. You will be part of the Senior Leadership Team, responsible for driving and delivering against strategy and leading continuous improvement. The business is going through a period of investment and right now is a great time to join! Key Responsibilities Managing and developing a team of 15-20 Engineers Overseeing the day-to-day activities of the site-based engineering department Driving continuous improvement of engineering practices, standards and projects Legionella management Ensure the CMMS is operating efficiently Environmental compliance management Ensuring site service, production maintenance and projects are on track Knowledge, Skills & Experience Minimum of 3 years of experience within a fast-paced industrial engineering environment A people-focused management approach Working understanding of Health & Safety legislation Strong multi-skilled technical abilities Strong communicator A collaborative team player Package Base Salary - £80000 - £85000 Life Assurance Annual Bonus Matched pension gym membership We are looking for passionate people with a can-do attitude and an ambition to succeed. If you strive to help people channel that passion into everything they do, then you are the exact person we want to speak to. We love people who have high standards and lots of ideas, because this business is always striving to improve, and we want you to help our client with that. If you're a driven engineering leader ready to take on an exciting new challenge, we'd love to hear from you. Apply today and be part of something exceptional or give Wayne a call to discuss in more detail.

Office Based (5 Days) This is a full-time role operating on a rotating shift basis between 7:00pm and 7:00am. Covering 19:00 - 07:00 (8 Hours Shifts) Monday - Friday Key Skills: Coordination of Equipment Movement, Liaison between Account Management and end customer, Liaison with distribution teams, must have excellent communication skills. Excellent + Shift + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc. They also own film studies as well as facilitate studios for other organisations. They seek a reliable, self-motivated individual to work as an Equipment Coordinator as part of their operations department. You need to be highly organised and disciplined. You will elevate and maintain the Stock Equipment Department in the companies' culture and operation. You will be supporting processes and procedures, assisting teams, customers and managers. Key Duties Responsible for coordinating equipment from all departments and ensuring all equipment is checked out onto the correct job before loading. Liaise with the Equipment Departments, Account Management team and end customer to ensure all requests and requirements are facilitated in a timely and accurate manner. Liaise with the distribution team to organise trucks to be dropped and collected from the loading bays, ensuring that the identity of each vehicle is accurately documented. Ensure vehicles are loaded completely and in a timely fashion to maximise loading bay availability and to ensure that vehicles are loaded safely, securely and of an acceptable standard to avoid customer complaint on delivery. Work with the Equipment Control Manager & Shift Leaders to understand the current workflow, priority of work and despatch deadlines. Ensuring departments understand equipment allocation priorities and agree realistic timescales for each consignment. Be responsible for starting and maintaining a job file for each new Job, including a master pull list. Ensuring correct communication channels are opened between all relevant parties associated with the production and that all information throughout the day is logged onto the chat. Liaise with the account manager about any changes to the job as it progresses, ensuring shortages are reported and dealt with in a timely manner. Ensure all delivery paperwork is complete and added to the file when signed by the customer. Advise on vehicle size and loading considering load weight and liaise with the Transport Coordinator to agree loading timescales and loading bay requirements. Demonstrating a positive approach to the company whilst reacting to the high demands of the business. Ability to manage workload efficiently and meet strict deadlines whilst adhering to the priorities of the business. To Ensure a clear handover is presented to the following shift, covering any tasks you are not able to complete. To cover the Out of hours on call phone and call out duties on a rotation basis. To be available for overtime when workflow demands. Quality Control: To have a strong attention to detail, ensuring all equipment is inspected thoroughly and checked out following the correct procedures. Ensure all items leaving the premises are scanned to the correct job number. Carry out quality control checks and feedback. Checking items are packaged correctly and labelled for each job. To capture a quality control photo of every consignment to leave the premises. Work with the account handlers to communicate status of Jobs and work to accurately report all shorted items in an accurate and timely manner. To ensure when a job/job part is cancelled the equipment is individually returned and removed from that job in an accurate and efficient manner. Making sure the equipment is taken back into the relevant departments and they are notified to ensure its returned to relevant place. To maintain your area of work and keep high standards in terms of housekeeping and ensuring that once loaded the bay is cleared and clean for the next job. Person Specification Must be prepared to work Night Shifts This is a full-time role operating on a rotating shift basis between 7:00pm and 7:00am. Covering 19:00 - 07:00 (8 Hours Shifts) Monday - Friday with occasional weekend work. Must be IT literate with a good understanding of Microsoft Word and Excel. Able to learn the stock control inventory system. Must be able to confidently communicate with clients receiving instruction and giving advice. Be able to build strong working relationships with colleagues. To be able to work under pressure and to challenge deadlines. Must be able to work evenings and weekends as required. Experience with stock control systems would be an advantage Some additional weekend working will may be required. Self-motivating and organising with the ability to plan workload keep track of multiple jobs. Key Skills: Coordination of Equipment Movement, Liaison between Account Management and end customer, Liaison with distribution teams, must have excellent communication skills.

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: 550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Corporate Travel Manager (12-Month Fixed-Term Contract) Location: Central London (Hybrid Working) Salary: £50,000 - £60,000 per annum Contract: 12-Month Fixed-Term Contract About the Opportunity We are seeking an experienced Corporate Travel Manager to lead an exciting proof-of-concept project within a global organisation. This newly created role offers the opportunity to establish and shape an in-house travel function from the ground up, creating the systems, processes and operational framework that will support future growth.Initially, you will provide a dedicated travel management service for the organisation's senior leadership team, ensuring seamless, high-touch travel arrangements and exceptional stakeholder support. Subject to the success of the project, the function may be expanded to support the wider business nationally or globally.This is a unique opportunity for a travel professional who enjoys building processes, driving efficiencies and delivering a first-class executive travel experience. Key Responsibilities Establish and implement an in-house corporate travel function. Develop and document travel policies, procedures and standard operating processes. Evaluate, recommend and implement appropriate travel booking systems and tools. Manage all travel requirements for the senior leadership team, including complex international itineraries. Coordinate flights, accommodation, ground transportation, visas and other travel-related services. Provide proactive travel support, including itinerary management, schedule changes and travel disruption resolution. Build relationships with key travel suppliers and external partners. Monitor travel spend and identify opportunities for cost optimisation while maintaining service excellence. Produce reporting and recommendations to support the ongoing development of the travel function. Support the wider business case for expanding the service beyond the leadership team. Essential Experience You may currently be working In-house within a corporate travel function; or within a Travel Management Company (TMC) supporting executive or VIP travellers. Significant experience booking and coordinating complex corporate travel arrangements. Experience supporting senior executives, board members or C-suite stakeholders. Strong understanding of corporate travel operations, supplier management and travel policy. Experience developing or improving travel processes and procedures. Excellent organisational skills with exceptional attention to detail. Ability to remain calm and responsive when managing last-minute changes and travel disruptions. Strong stakeholder management and communication skills. Proactive, solutions-focused approach with the ability to work independently. Desirable Experience Experience setting up new travel programmes, systems or operational processes. Knowledge of travel technology platforms and reporting tools. Experience working within a global organisation. What's on Offer Opportunity to build and shape a new in-house travel function. High-profile role working closely with senior leadership. Hybrid working arrangement from modern Central London offices. Competitive salary of £50,000 - £60,000. 12-month fixed-term contract with the potential to influence a wider business rollout. If you are passionate about delivering exceptional executive travel support and excited by the challenge of building a new function from the ground up, we'd love to hear from you.

Our client is a market global leading manufacturer of products and solutions utilised within a highly auotmated industry. With plans for multi million pound investment and a state of the art manufacturing facility, we are seeking an experienced Automation Engineer to drive the plant forward, taking manufacturing operations to the next level for production, planning, quality, H&S and overall efficiency. What's in it for you as Automation Engineer Salary of upto 70,000 per annum Overtime available Hours of work Monday to Friday - 8am - 4pm KPI Driven bonus Highly competitive holiday allowance Competitive pension and comprehensive employee benefits program Location - Alfreton (Commutable from Derby, Nottingham, Sutton-In-Ashfield, Somercoates and Mansfield) Ability to develop within a Heavy Industrial market leading business Working towards World Class Manufacturing Key Responsibilities of Automation Engineer Aligning the right level of leadership to drive the site and manufacturing lines forward Implementation and management of HSEQ standard and policy Heavy Industrial Electrical Engineering within Automation Engineering or PLC Programming To support with the move of a state of the art manufacturing environment in the local vicinity To identify opportunities to further automate manufacturing processes To monitor and execute electrical tasks through spot checks and relay relevant feedback Essential qualifications for Automation Engineer 18th Edition and current BS7671 regs and knowledge of PLCs inverts Leadership and people management skills and the ability to build, motivate, develop and improve teams. Working knowledge of IEC 61508/61511 Complex EX14 or working knowledge and prove Atex Responsible person requirements The position reports to the Engineering Manager and provides a high level of influence and autonomy within the business, along with opportunities for both personal and career development. Electrical Maintenance including heavy Industry Plant Knowledge Head of Electrical, Electrical Project Engineer, SME Electrical Engineer, Electrical Engineer, Automation Engineer, PLC Engineer, EC&I Engineer

Your new company HMP Erlestoke is a Category C men's training and resettlement prison located near Devizes in Wiltshire. It is the only prison in the county and houses around 500 adult male prisoners, many serving longer or indeterminate sentences. Your new role You will play a key part in supporting the safe and efficient running of the establishment by delivering a wide range of maintenance and repair tasks, alongside essential escorting and supervisory duties. This is a hands-on position, ideal for someone who is practical, safety-conscious, and confident working within a secure environment. The role involves carrying out a broad range of maintenance tasks, including plumbing, painting, minor repairs, building fabric replacements, general cleaning, furniture moves, seasonal external upkeep, and basic carpentry. It also includes escorting and supervising contractors and prisoners in line with security procedures, maintaining radio communication, conducting searches, responding to incidents, and supporting vulnerable individuals. In addition, you will ensure Health & Safety compliance, operate vehicles or equipment when qualified, complete records and reports, and undertake emergency or incidental tasks, along with any other duties assigned by the Site Manager. Full time: Monday to Friday PAYE:£14.94 per hour inclusive of holiday What you'll need to succeed The ideal candidate will be: Confident using hand and power tools Experience working in a prison environment (desirable) Background in building fabric or Hard FM maintenance (desirable) First Aid at Work qualification, or willingness to obtain it Level 2 English and Maths (desirable) Key behaviours: Working Together, Delivering at Pace, Seeing the Bigger Picture, Making Effective Decisions, Communicating and Influencing What you'll get in return An opportunity to work within a unique and secure environment. Varied, hands-on work that has a tangible impact on the running of the establishment. Supportive team culture built around Pride in People, Doing the Right Thing, and One Team. Development of transferable skills in maintenance, safety, and custodial operations. An opportunity for a permanent position What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Utilities Operations Engineer - High Voltage Authorised Person (SAP) Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: Basic Salary up to 55,000 (depending on your suitability, qualifications, and level of experience) Overtime is not guaranteed but is frequently available. Working pattern: AWE operates a 9-day working fortnight. Flexible working may be offered on a temporary basis. Requests will be considered where possible; however, all arrangements must meet business needs and cannot be guaranteed. Let us introduce the role As a Utilities Operations Engineer, you will play a key role in the safe operation, maintenance, and delivery of contractor works across your designated Electrical Network area . Holding Authorised Person appointments, you will carry out switching operations, manage safety documentation, and ensure the ongoing reliability and safety of critical infrastructure. This is a hands-on role where your technical expertise and judgement directly support operational continuity. Key Responsibilities as part of your day-to-day role: Produce and review switching schedules and safety programmes for HV/LV network operations Issue and receive safety documentation (e.g. Permits to Work, Certificates of Isolation, Sanctions for Test, Limitations of Access, outage requests) Maintain accurate records of switching operations within EDOR (Electrical Distribution Operations Record) Take responsibility for electrical safety within your appointed area Safely operate, maintain, and manage electrical equipment under your control Provide direction and oversight when managing works delivered by staff or contractors Ensure timely communication of network failures to Operations/Network Managers and relevant stakeholders Undertake Authorised Person duties within the limits of your appointment Prepare, review, and implement Safe Systems of Work Act as Work Supervisory Officer where required Deputise for the Operations Manager when needed We do need you to have the following: Technician Apprenticeship or ONC/NVQ with suitable additional experience. A background as an experienced electrician It would be great if you also have experience in some of the following: Operating high voltage switchgear Engineering capability across relevant networks, comprising a range of infrastructure facilities and associated plant and equipment Utilities or building services delivery across a large portfolio of buildings Supporting engineering services throughout the asset lifecycle Providing utilities engineering insight to support operational decision-making Personal Development at AWE: Experienced electricians without HV Training may be considered for an improver role - we will review your experience and align to the most appropriate role. What you'll bring You're calm under pressure, organised, and able to respond effectively in a changing priority environment. You take ownership of your work, apply sound judgement, and bring a proactive and flexible approach to your role. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - every other Friday off, plus 270 hours annual leave Market-leading pension scheme - AWE contributes 9% to 13% of your pensionable pay Family-friendly policies - including 39 weeks full pay for maternity and 4 weeks full pay for paternity leave Professional development - including funding for professional memberships Employee Assistance Programme and Occupational Health Services Life assurance - 4x annual salary, with the option to increase Retail and lifestyle discounts Special leave policy - including volunteering, public service, and caring responsibilities The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Due to the classified nature of the work involved, it is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston / Burghfield.

Operational Finance Manager - Multi Site PE Backed Business London Hybrid We're seeking an experienced Operational Finance Manager to help build and lead a best-in-class finance operations function within a growing, highly dynamic organisation. This is an exciting opportunity for someone who enjoys creating structure, improving controls and driving efficiency. You'll have responsibility across procure-to-pay, order-to-cash, expenses and cash management whilst playing a significant role in a major ERP implementation programme. This is a role for someone who enjoys rolling up their sleeves while also helping shape the future state finance operating model. Key Responsibilities Lead UK finance operations across multiple entities Oversee AP, AR, expenses and cash management Improve processes, controls and operational efficiency Support ERP implementation and finance transformation Drive cash conversion and working capital improvements Standardise and document finance processes Partner with stakeholders across finance and operations About You Qualified accountant or equivalent experience Strong finance operations leadership experience Deep understanding of AP, AR, expenses and cash management Experience improving finance processes and controls Comfortable operating in evolving environments Strong systems capability, ideally D365 Business Central Excellent stakeholder management skills This is a unique opportunity to help build a scalable finance operations function within a business experiencing significant growth and transformation.

Main Purpose of Role: To lead the Customer Service and Technical Support teams, ensuring an exceptional customer experience whilst maximising sales opportunities and supporting business growth. The role is responsible for managing customer enquiries, quotations, orders, technical support and complaints, whilst driving quotation conversion, improving team performance and delivering excellent service levels. Working closely with Sales, Operations, Production, Logistics and Finance, the Customer Service Manager will ensure seamless customer journeys and effective cross-functional collaboration. Key Tasks: Direct line management of the Customer Service and Technical Sales Team Lead, develop and motivate the Customer Service and Technical Support teams. Deliver exceptional customer service across all customer touchpoints. Manage reactive and proactive sales workloads to ensure responsiveness and efficiency. Maximise sales opportunities through effective handling and follow-up of enquiries and quotations. Monitor, analyse and improve quotation conversion rates and sales performance. Act as the escalation point for customer complaints and service issues, ensuring timely resolution. Work closely with external sales teams to support customer retention and revenue growth. Collaborate with Operations, Production, Logistics and Finance to deliver outstanding customer outcomes. Establish and monitor KPIs relating to customer service, conversion, productivity and customer satisfaction. Drive continuous improvement of processes, systems and customer experience. Key Measures of success Customer satisfaction and retention. Complaint resolution performance. Quotation conversion rate. Response and turnaround times. Sales order value generated through the customer service function. Team productivity and engagement. Effective collaboration with Sales, Operations and Finance. Key Requirements for Role: Ability to multitask and work to tight deadlines. Experience of managing, training, developing and supporting a team. A calm and professional manner at all times. Demonstratable sales and technical ability Health & Safety: Environmental: Every employee is responsible for their own safety and for the safety of others and has a duty to respect and implement the AWMS H&S Policy and the procedures for the activities that are applicable to their area of responsibility, regardless of the location of work. You will actively participate in the Near Miss reporting program and other continuous improvement projects as dictated by the business . As responsibilities will differ from role to role, all specific H&S responsibilities are clarified in the accompanying duty holder register, which is part of your H&S Induction on site. Every employee is also responsible for attempting to minimise their impact on the environment and preventing pollution by respecting and implementing the AWMS Environmental policy and procedures for the activities that are applicable to their area of responsibility, regardless of the location of work. Preferred Experience: Strong Customer Service Background Previous managerial experience Strong commercial acumen Ability to work under pressure in a commercial environment

Belmont Recruitment are currently looking for an Event Manager to join Liverpool City Council on an initial 3-6 month temporary contract. This is a full-time role working 35 hours per week. Key Responsibilities Manage the full event lifecycle from enquiry, quotation and sales through to operational delivery and post-event evaluation. Build strong relationships with clients, suppliers and stakeholders, acting as the primary point of contact throughout the customer journey. Drive venue hire sales and identify opportunities to generate new business and increase revenue. Conduct venue show rounds and client presentations to convert enquiries into confirmed bookings. Produce detailed event specifications, event management plans and operational briefings. Coordinate suppliers, caterers, security teams, AV providers and other contractors to ensure seamless event delivery. Lead operational event briefings and oversee on-site delivery to ensure events run safely and successfully Requirements: Experience within venue management, event management, hospitality operations, logistics or a similar environment. Proven experience managing events from initial enquiry through to successful delivery. Strong commercial awareness with a track record of generating business and maximising revenue opportunities. Excellent communication and relationship-building skills. Experience coordinating multiple stakeholders, suppliers and contractors. Please apply with an up to date CV ASAP if this role would be of interest to you.

Senior Authorised Person (HV) 65,000 - 75,000 + Vehicle + Medical Care + Work insurance + Enhanced Pension Reading Do you have a background working within high voltage environments? Are you an SAP or an AP looking to progress with an expanding business working with local clients in a role that comes with continuous career development opportunities and fantastic company benefits? On offer is the chance to join a tight-knit business as they expand the team to support the ongoing acquisition of new contracts providing high-voltage engineering solutions from design to installation, maintenance, testing, and emergency support services for electrical power networks across the UK. This position in based predominantly across home county sites, as a SAP you will be Responsible for the implementation of operational safety procedures, controlling permits, ensuring that equipment meets safe standard for the team, you will work closely with project management to oversee contracts from start to finish. This role would suit a SAP or an AP looking to step up into a senior position with a background working within HV environments seeking a tight-knit business The Role Site safety and compliance Liaison between customers, client representatives, and third-parties Reporting on ongoing progress between parties The Person AP or SAP with a background in HV Commutable to reading Reference BBBH25713 Key words SAP, AP, Authorised person, Senior Authorised Person, Authorized, Project Manager, Contract Manager, HV, Electrical, Electrician, Operations, Reading, Slough, London, Oxford, Maidenhead, Berkley, DNO, Substation, 11kv, 33kv We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.

Job Title: Maintenance Manager Salary : 60,000 + Bonus Location: Hampshire Shift: Monday - Friday Job Summary The Maintenance Manager ensures maximum plant uptime, equipment reliability, and food safety standards at our bakery site. Using data to drive decisions you will execute preventive maintenance and rapid breakdown repairs on high-speed baking and packaging lines to deliver Engineering KPIs. You will lead a team of Shift Engineers to consistently achieve best-in-class standards in preventative maintenance, fault response and continuous improvement, ensuring that every intervention improves safety, quality and productivity. Duties and Responsibilities Line efficiency targets are met. Reduce unplanned downtime and stop equipment repeat failures. Engineering time is utilised correctly to meet business requirements. Strong audit outcomes in food safety and engineering compliance Maintenance Own uptime, availability and reliability of all bakery equipment, minimise unplanned equipment downtime - deliver against clear engineering KPIs. Maximise bakery production line availability by executing preventative maintenance schedules with precision and quality. Drive a culture whereby breakdowns are proactively prevented, not reactively fixed. Lead Root Cause Analysis (RCA) investigations and implement permanent engineering countermeasures Understand key performance metrics to identify trends and eliminate repeat failures and plan the right remedial action in conjunction with Reliability Engineers. Ensure the team delivers fast, structured and high-quality engineering solutions to breakdowns. Leadership Set expectations for breakdown response times, accurate fault finding and safe, quality and effective repair and hold the team accountable. Organise and coordinate shift engineers and contractors to maximise plant uptime. Lead and coach Shift Engineers to achieve consistent high performance. Set clear expectations, measurable objectives and accountability at every level with the team. You set the tone, so embed a culture of ownership, urgency and pride in engineering excellence. Identify capability gaps and actively develop the team's technical and problem-solving skills. Build collaborative partnerships with the Operations team so that we function as one team, building skills and capability. Make data driven decisions to balance engineering priorities with production demands. Health, Safety, Food Safety and Environment Embed a safety-first culture by setting the standard, holding the team accountable, and ensuring full compliance with safety policies and regulations. Deliver regular safety training and toolbox talks, ensuring all staff are aware of hazards and best practices. Maintain compliance with external standards such as BRC, IFS, and Femas. Lead incident investigations to identify root causes and implement corrective actions. Promote a workplace where safety is everyone's responsibility and celebrate safety achievements. Ensure all operations meet company quality standards, customer expectations, and food safety regulations including HACCP. Ensure environmentally responsible practices are followed throughout production processes. Support initiatives to reduce energy consumption, waste, and the site's environmental footprint. Qualifications / Skills / Experience Degree in Engineering or equivalent qualification >5 years in FMCG environments in a leadership role Capable of building and leading a high-performing team. Experience with use of CMMS software to drive maintenance effectiveness Get in touch to discuss further details, (phone number removed) ask for George As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

Impact Food Group (IFG) is one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. The role Job Title: Chef Manager School Location: Borden Grammar School, ME10 4DB Working Days: Monday to Friday Shifts & Working hours: 6:30am - 4:00pm (45 hours per week) Working Weeks: 42 weeks per year (term time, inset days and 3 additional weeks) Pay Details: 32,000 Annum What will I be doing? As a Chef Manager , you ll take full responsibility for running a high-volume kitchen , serving fresh, seasonal meals to hundreds of students every day. This is a hands-on, leadership role where you ll manage your team, maintain high standards, and ensure smooth, efficient service. Your responsibilities will include: Leading, motivating, and developing your catering team Preparing and serving fresh, seasonal meals at high volume Planning menus, managing stock, and controlling budgets Ensuring all food hygiene, safety, and compliance standards are met Building strong relationships with onsite clients and stakeholders Overseeing the smooth running of service, from prep to finish We re not in the business of making school food we re here to make great food , and that s why our customers love us. What are we looking for? We re looking for an experienced Chef Manager with a passion for high-volume catering and strong leadership skills. Previous experience managing a kitchen, ideally in schools or high-volume catering environments Proven ability to cook fresh, seasonal food at high volumes Strong people management and team leadership skills Experience managing kitchen operations, stock, and compliance Excellent organisational and communication skills A proactive, hands-on approach and pride in maintaining high standards If you thrive in fast-paced environments and enjoy leading teams to deliver great food, this could be the role for you. What s in it for you? We offer a fantastic work-life balance: Daytime hours, no evenings or weekends All school holidays off Free meals on shift and uniform provided Plus, you ll benefit from: Ongoing training, development, and career progression opportunities Access to free qualifications Staff discount scheme across 850+ retailers Monthly team incentives with the chance to win shopping vouchers This is your opportunity to lead a high-volume kitchen , develop your career, and make a real difference in students lives. Next steps If you think you ve got what it takes, we d love to hear from you! Please note: An interview, trade test and kitchen visit will be required as part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Summary: Are you ready to shape the future of water infrastructure? We are looking for a forward-thinking Site MEICA Commissioning Engineer to join our Investment Delivery Directorate. This isn't just about oversight; it's about setting the standard for engineering excellence across South East Water. In this role, you won't just follow specifications-you'll challenge, innovate, and evolve them. You will be the technical lead ensuring that every MEICA element of our capital projects is installed, tested, and commissioned to the highest industry standards. Main responsibilities: Ensure that commissioning and handover plans are complete and robust for each project. Assist in ensuring quality of deliverables meet business and regulatory requirements and that projects are carried out in line with the defined scope and commissioning plan. Help to drive technical excellence in the commissioning of plant. Undertake witness testing/commissioning responsibilities under the most appropriate Health and Safety Legislation under direction set out by the Senior Site MEICA Engineer. On-site inspections and surveys of works in accordance with standards and specifications and on-site testing and commissioning. Design review in accordance with legislation, standards and specifications. Analysis of options and selection of technical solutions as appropriate. Assist on delivery of standards and approaches to delivery. Liaise with internal stakeholders for contribution to successful project delivery. Liaise with site SEW owners to assist the Project Managers in the successful closing out of schemes. Ensure the Operations teams are fully trained and conversant with the functionality of all new equipment being put into service. You'll need: Skills / Qualifications / Experience HNC or a Degree in Engineering or equivalent training. Substantial experience with MEICA based installations, with a reputation for technical excellence. MEICA Technical Expert with the ability to exercise sound judgement and decision making in complex situations. Will have experience in Operations and Commissioning (ideally) including water utilities. Knowledge/experience of PLC, HMI and VSD equipment and their application. Experience and understanding of water utility plant and process equipment. Good organisational skills. Good technical report writing, editorial skills, and good oral communication. Good people skills, team oriented with the ability to work closely with peers, with the ability to influence outcomes and staff who are not necessarily part of direct line management. It will be a bonus if you have: Skills / Qualifications / Experience Working towards EngTech or Incorporated Engineer status. Knowledge of PLC, HMI, and VSD equipment and their applications. Basic online PLC/HMI code verification. Understanding of PLC control networks, SCADA/Telemetry solutions, and NIS Regulations related to site-based software infrastructure. Familiarity with Google Workspace (Sheets, Docs, Slides). Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £51,000 p.a. dependant on experience

Site Manager - Project Completion (Housing) Birmingham Immediate Start Start: ASAP (targeting early July) Location : Birmingham Rate: £280 - £350 per day We are recruiting for an experienced Site Manager to take over and drive the completion of a residential development in Birmingham.Your role will be to assess, restructure and lead the site, ensuring work is delivered efficiently and to programme. Key Responsibilities Take full control of day-to-day site operations Review and manage existing subcontractors Retain high performers and replace them where needed Drive programme, productivity and sequencing Coordinate all finishing trades to completion Work collaboratively alongside the developer What We're Looking For This role suits a strong character who can lead from the front. Proven experience as a Site Manager / Senior Site Manager on housing projects Experience in project completion Strong programme management and organisation skills Confident managing and challenging subcontractors Able to come in, assess quickly and implement change Professional and diplomatic, but firm in approach. Personality, drive and leadership are key as this is about getting the job finished.Apply NowIf you're available immediately and thrive in turnaround / completion roles, get in touch today to discuss Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk