Service Controller

  • ARC Group
  • Norwich, Norfolk
  • Jul 03, 2026
Contractor Administration

Job Description

Job Title: Service Controller
Job Type: Temporary with opportunity into permanent.
Location: Norwich
Rate of pay: £14.50 per hour


Are you a Service Controller looking for work?

Temporary to Permanent Opportunity

We're currently recruiting for a Service Controller to join our client's busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position.


Hours: Monday, Wednesday & Friday, 8:30am 5:00pm
Start Date: ASAP

The Role:

  • Coordinating engineers' schedules and appointments
  • Managing incoming service requests and allocating work
  • Liaising with customers to provide updates and resolve queries
  • Raising and processing job sheets and service documentation
  • Maintaining accurate records and updating internal systems
  • Providing general administrative support to the service team

The Ideal Candidate:

  • Previous experience in a service controller, scheduler, coordinator or administration role
  • Excellent communication and customer service skills
  • Strong organisational skills with the ability to prioritise workloads
  • Confident using Microsoft Office and computer systems
  • Able to work independently and as part of a team

This position is offered on a temporary basis initially, with the opportunity to become a permanent member of the team for the right candidate.

BENEFITS OF WORKING FOR ARC

  • Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies.
  • In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
  • Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
  • Weekly pay with a 1 hour pay resolution guarantee.
  • Pension contribution (after 3 months continuous service).
  • On-going assignments
  • Free access to our Health Assured scheme for you and your family.
  • Access to Free online training.


Please contact our Recruitment specialists if you are available for this position

ARC GROUP

A focus on recruitment, a passion for people.