132 jobs found

Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.

A Lloyds Syndicate is recruiting for an entrepreneurial and very innovative insurance operations specialist. to join their operations team. You will be tasked with overseeing and analysing key data, support a variety of operational processes, monitor regulatory requirements and deliver reporting to key internal and external stakeholders click apply for full job details

Lead Data & AI Analyst Peterborough 50,000 - 60,000 Office-Based Are you passionate about turning data into actionable insights while exploring the potential of AI to drive business performance? We're working with a well-established brand looking to appoint a Lead Data & AI Analyst to play a key role in shaping how data and artificial intelligence are used across the business. This is an exciting opportunity for someone who enjoys combining hands-on analytics with strategic thinking, helping stakeholders make better decisions through data, automation and emerging AI technologies. The Role As Lead Data & AI Analyst, you'll sit at the centre of the business, partnering with teams across Ecommerce, Marketing, Operations, Finance and Commercial functions to deliver meaningful insights and identify opportunities to improve performance. You'll be responsible for driving reporting and analytics initiatives, whilst also helping the business explore how AI can be used to improve efficiency, decision-making and customer experience. Key Responsibilities Develop and maintain reporting, dashboards and performance insights across key business areas Translate complex data into clear recommendations for senior stakeholders Partner with teams across the business to identify trends, opportunities and areas for improvement Drive data-led decision making through analysis, forecasting and performance tracking Support the adoption and implementation of AI tools and technologies Identify opportunities for automation and process improvement using data and AI Work closely with technical teams to improve data quality, accessibility and governance Deliver ad-hoc analysis to support commercial and operational decision making Help shape the future data and AI strategy of the organisation What We're Looking For Experience in a Data Analyst, Insight Analyst, Commercial Analyst or Analytics role Strong SQL skills Experience with Power BI, Tableau or similar visualisation tools Strong stakeholder management and communication skills Ability to translate data into meaningful business insights Experience working with large datasets and delivering actionable recommendations An interest in AI, machine learning or automation technologies Experience within Retail, Ecommerce, Consumer or Multi-site businesses would be advantageous If you're looking for a role where you can combine analytics, commercial impact and AI innovation, we'd love to hear from you. Apply today with your most up-to-date CV. BBBH36375

This role is responsible for supporting the compilation and analysis of our client's Sustainability data to inform data-driven strategies and progress tracking, whilst supporting on the wider ESG agenda. The role spans Sustainability across acquisitions, asset management, operations, renovations and risk management. Client Details Our client is a multi-award winning Investor in iconic Hotels across Europe. They are passionate about continuing to improve the Sustainability of their portfolio, already evidenced with BREEAM, LEED and Green Key certs. In addition, they take great pride in their workplace culture and have featured 3 years in a row in the Sunday Times Best Places to Work SME list. Description Analysis & Reporting Take responsibility of energy, water, waste and social data collection, quality checking and subsequent analysis Review the sustainability of materials chosen for renovations of the hotels in accordance with our Circularity strategy, help maintain the materials database and promote knowledge sharing of compliant materials Work with the Senior Sustainability Analyst and Business Intelligence Manager to ensure timely updates to the Board BI data management system, including generating reports Support delivering key stakeholder reports such as quarterly shareholder reports, valuation surveys and net zero carbon action plans Support writing of the annual sustainability report as Archer progresses to CSRD alignment by 2028 and co-ordination of the external audit Scope 3 carbon tool implementation Support roll out of a new Scope 3 carbon reporting tool to calculate carbon from purchased goods and services such as food, laundry, amenities, other hotel consumables and IT. Improve data quality, advise hotels on the system and calculate impact to help set action plans for reduction. We aim to use this work for a future SBTi target submission. Engagement and Communications Be passionate in educating colleagues on Sustainability, sharing best practice, generating ideas and helping create training material. We have exciting hotel openings/re-openings planned for 2027 where new staff will need to be trained. Help onboard any new hotel acquisitions and ensuring handover of Sustainability information. Support with any BREEAM assessments and Green Key accreditations. Gather and share sustainability stories for internal and external communication Identify processes that can be improved to increase scale-ability and efficiency. As required, work with other teams / functions to provide analytical support Profile The successful Real Estate ESG / Sustainability Data Analyst should have: BA / BSc Degree in a relevant field (Sustainability, Environment, ESG, Green Buildings, Circular Economy or similar) would be advantageous but not a necessity 12-18 months' experience in Sustainability related Data or Assurance role Position requires knowledge of sustainability reporting and industry bench-marking (GHG Protocol, CSRD, BREEAM, CRREM etc.) General interest in the field of Sustainable Buildings highly desirable High proficiency in Microsoft Excel and data management. Strong communication skills. Lateral thinking/problem-solving skills. Ability to multi-task and manage priorities/deadlines. Experience and understanding of Sustainability and Assurance in processing energy, water and waste data will be highly regarded. Highly proficient in spoken and written English. Ability to work independently Excellent interpersonal skills with a professional manner. Strong team player Desirable but not essential: Knowledge of the Built Environment / Real Estate / Hotels & Hospitality (including Travel) industries Interest in Circular Economy and materials Skills or interest in Spanish or French Job Offer Competitive salary c.£40,000 Potential inclusion to market-leading benefits package. Opportunity to work on impactful Sustainability initiatives in an award-winning company. Subject to business requirements and personal performance, an opportunity to join the business permanently at contract end

We are currently recruiting for an IT Support Manager to join a well-established and highly successful business based in Luton on an interim/temp basis for an immediate start. This is a fantastic opportunity for an experienced IT professional to join the business at an exciting time, supporting a busy internal IT function and taking ownership of day-to-day operations whilst also leading a small team of 2. The business is looking for someone who can come in quickly and make an immediate impact, helping to support a number of ongoing projects whilst ensuring the smooth running of the IT support function. Longer term this is a permanent position and something that will be recruited for, meaning the person in this role could put themselves in the drivers' seat to be considered for that and first choice! But equally, if you're just free and looking to support the team for a few months, that'd be extremely helpful and of suit too. This role would suit someone who enjoys remaining hands-on technically whilst also leading and developing others. You'll act as the senior technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday to Friday, 9am - 5pm, with an hours break, a 35 hour working week in total. The salary on offer for this position is £43,000 - £48,000 depending on experience, so on a temp basis this would be weekly pay and a day rate of £165 to £185 + holiday pay. Duties: Line managing, mentoring and developing two IT Support Analysts. Managing day-to-day team administration including holiday planning, absence management and ensuring adequate site cover. Overseeing helpdesk activity and ensuring tickets and tasks are managed effectively. Acting as the senior technical escalation point for complex IT issues. Supporting and maintaining network infrastructure, servers and cloud-based systems. Liaising with stakeholders across the business, translating technical information into clear and understandable language. Ensuring high levels of system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes and service delivery. Candidate requirements: Previous experience in a busy, hands-on IT support environment. Previous experience managing, mentoring or leading junior team members. Strong technical knowledge across network infrastructure, server administration and Microsoft Office 365/Azure environments. Experience supporting business-critical systems and applications. Excellent communication skills with the ability to build relationships across all levels of the business. Highly organised with strong project coordination and workload management skills. A proactive and solutions-focused approach. Ability to prioritise effectively and work well under pressure. Experience supporting ERP systems would be advantageous, particularly Business Central. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Are you a qualified finance professional with a passion for financial reporting and technical accounting? We are partnering with a global brand to recruit a Financial Reporting Analyst who will play a pivotal role in delivering high-quality statutory and financial reporting while working closely with senior stakeholders across the business. As a Financial Reporting Analyst, you will: Support the group consolidation process and prepare consolidated financial statements. Lead the production of annual reports, interim management reports, and statutory accounts. Ensure compliance with IFRS and other relevant regulatory requirements. Partner with external auditors, wider finance team, and key internal stakeholders to deliver accurate and timely reporting. Drive continuous improvement initiatives across finance systems. To be successful in this role, you will have: ACA , CA , ACCA (or equivalent) qualification Strong technical knowledge of IFRS Experience in financial reporting within a complex organisation or a Big Four audit environment. Experience with finance systems such as SAP and Workiva would be highly advantageous, but not essential. Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams. Why Apply? This is an excellent opportunity to join a dynamic and forward-thinking organisation where you'll have the chance to make a meaningful impact on key financial reporting processes and work alongside senior leaders across the business. If you're a proactive, detail-oriented finance professional who thrives in a fast-paced environment and is looking for your next challenge, we'd love to hear from you. Benefits: Competitive salary and excellent career progression opportunities Corporate benefits package Hybrid working Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

FP&A Business Partnering Reporting Role Overview We are looking for a commercially driven and analytically rigorous Senior FP&A Manager to join our Finance team. Reporting to the Head of Finance, you will take ownership of the full financial planning cycle, provide high-quality insight to senior leadership, and act as a trusted business partner across operational and functional teams. You will also line manage an FP&A Analyst and deputise for the Head of Finance when required. Financial Planning & Analysis Lead the monthly rolling forecast and annual budgeting cycle, driving cross-functional alignment and embedding a strategic focus on operational performance - ensuring high-quality, end-to-end integration of all inputs into financial models. Produce detailed bridge reconciliations and provide clear, insightful variance commentary on movements between rolling forecasts, budget, and prior submissions. Own and be fully accountable for the production and quality of detailed site-by-site budget packs, including rigorous analysis and clear narrative for the Group Finance function. Review and provide assurance over Open Book analysis produced by the FP&A Analyst, delivering insight-led commentary and presenting outcomes to the UK Finance team on a monthly basis. Compile a Five-Year Plan including variance analysis, bridge reconciliations, and concise commentary on differences to prior submissions. Provide financial modelling, scenario planning, and analytical support to inform strategic decision-making, including Operating Board-level materials and sensitivity analysis as required. Reporting Contribute to the delivery of high-quality, insight-led commentary within performance reporting, including the identification and quantification of lost opportunities. Review and validate weekly performance updates prepared by the FP&A Analyst, ensuring the accuracy and integrity of all reported financial variances. Provide clear commentary on the Full Year Estimate section of the UK Finance report, ensuring timely escalation of key risks and issues as appropriate. Business Partnering Lead the robust review of site performance, applying strategic challenge to drive accountability, enhance decision-making, and improve financial outcomes. Identify profit improvement opportunities across operational sites, working in close partnership with cross-functional stakeholders and the FP&A Analyst to co-develop and deliver high-impact action plans. Support and maintain relationships with key supply chain partners - including feedstock providers and hauliers - to ensure costs are minimised where possible. Oversee the strategic optimisation of energy assets, partnering with operational teams and the FP&A Analyst to monitor performance, evaluate current market conditions, and maximise site profitability. Lead the identification, assessment, and management of financial risks and opportunities, driving proactive mitigation plans and value creation in partnership with key stakeholders. Advise and influence senior leadership to shape strategic decision-making and drive alignment to business priorities. Support external engagement to deliver sustainable cost reductions and supply diversification across critical spend categories - including utilities, consumables, and maintenance - undertaking regular contract reviews with Operations to optimise pricing, performance, and value. Additional Responsibilities Line management and development of the FP&A Analyst. Deputise for the UK Head of Finance as required. Support the development and implementation of system and process improvements. Review and enhance financial control processes within the FP&A team. What We're Looking For Qualified accountant (ACA, ACCA, CIMA or equivalent) with demonstrable post-qualification experience in an FP&A or commercial finance role. Strong financial modelling skills with the ability to work across large, complex data sets and produce executive-level outputs. Excellent communication and influencing skills, with a proven track record of partnering effectively with senior stakeholders. Experience in a multi-site or operationally complex environment is advantageous. Proactive, detail-oriented, and able to balance strategic thinking with hands-on delivery.

Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Your New Company I'm supporting a luxury retail business who are looking to appoint a Senior Finance Analyst to play a key role in driving commercial insight and supporting strategic decision-making across the business. This is a high-impact role, working closely with senior stakeholders across Finance, Commercial, and Operations within a dynamic, brand-led environment.They are looking for a qualified finance professional (ACCA/CIMA/ACA) with proven financial analysis & modelling experience, ideally immediately available or max 4 weeks notice! You will ideally come from a Retail/Product-led background, however they are open on sector experience with the right skill set. Your New Role Key Responsibilities: Supporting month-end and budgeting Business partnering with commercial teams, supporting with reporting needs Providing weekly sales reporting, alongside comprehensive variance analysis Financial modelling and maintaining/developing dashboards Support decision-making with financial modelling and scenario analysis Business partner with internal key stakeholders and department heads Identify margin improvement opportunities and cost efficiencies Present insights to senior leadership and influence strategic decisions Ad hoc projects and analysis as required What You'll Need to Succeed ACA, ACCA, or CIMA qualified Proven financial analysis & modelling experience Ideally have product environment experience within the Retail / Wholesale / FMCG / Manufacturing sectors Strong commercial acumen and stakeholder engagement skills Strong Excel skills Ability to work in a fast-paced, data-rich environment What You'll Get in Return Competitive salary of £60,000 + bonus + benefits Exposure to senior leadership and strategic projects Career development in a high-growth, purpose-driven business Interested? Apply now or contact Tahlia Duff at Hays UK to discuss this opportunity further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An established financial services brokerage is looking for an experienced Senior Business Analyst to play a central role in a company-wide transformation programme. Reporting directly to the Head of Business Change, you will work across business, operations and technology teams to shape process and systems change from early discovery and design through to structured handover into delivery. Operating as the principal Business Analyst within a lean change team, this is a visible and influential role. You will have the independence to shape your analysis approach, engage directly with senior stakeholders and turn complex or developing business needs into clear, practical solutions. The opportunity You will work across several transformation initiatives, helping the business understand its current position, define what needs to change and establish a clear route towards implementation. Your responsibilities will include: Gathering and analysing detailed business requirements with a variety of stakeholders across front-office, back-office, operational and technology teams. Mapping as-is and to-be processes and identifying gaps, inefficiencies and opportunities for improvement. Translating business needs into clear process, systems and operational requirements. Challenging assumptions constructively and helping stakeholders distinguish between immediate improvements and longer-term solutions. Assessing the impact of proposed changes across people, processes, systems and projects already in delivery. Supporting stakeholders and project sponsors in the development of robust business cases. Facilitating workshops and helping stakeholders reach clear, informed decisions. Producing high-quality process maps, requirements documentation and solution designs. Providing comprehensive handovers to project managers and delivery teams. Managing multiple priorities and maintaining momentum across concurrent change initiatives. About you You will be an experienced Business Analyst who is comfortable operating with a high degree of independence. You will bring: Significant Business Analyst experience, including a proven track record of operating independently within lean change/project team environments. Experience operating as a senior, lead, principal or standalone Business Analyst. A track record of working in a lean change environment where you have been responsible for shaping your own analysis approach. Strong stakeholder engagement skills, including the confidence to work directly with senior business leaders. The ability to challenge constructively, resolve ambiguity and create momentum. Strong process analysis, requirements elicitation and systems-design capability. Experience producing process maps, gap analyses, impact assessments and business cases. The judgement to balance detailed analysis with the need to make practical progress. Experience working across both business and technology-led change. Knowledge of Agile, Waterfall, Lean or blended delivery methodologies. An understanding of cloud-based solutions, including SaaS, PaaS and IaaS. Excellent written communication, facilitation and problem-solving skills. Strong attention to detail and the ability to work effectively with stakeholders at all levels. Previous experience within financial services is strongly preferred. Experience within a brokerage, trading, capital markets or wider financial-markets environment would be particularly valuable, although candidates from other relevant financial-services backgrounds will also be considered. Experience of trading technology and project tools such as Jira, Microsoft Project, Confluence, Visio or Miro would be advantageous but is not mandatory. Why consider this opportunity? This role offers: Direct exposure to the Head of Business Change and senior stakeholders. Broad involvement across a company-wide transformation programme. Genuine autonomy and ownership over your work. The opportunity to influence both process and systems change. A visible position where your contribution will have a clear effect. Meaningful transformation work within a lean Business Change team. A defined 12-month fixed term contract with accessible employee benefits after an initial probation period. There is also potential for your stay to extend beyond 12 months depending on your performance and circumstances. The role will suit someone who enjoys working close to the business, building trusted stakeholder relationships and taking responsibility for moving change forward. As the successful applicant you will be expected to attend the company s London office a minimum of three days per week. Within reason, there is flexibility over which days are spent in the office. If you are interested to learn more, please APPLY NOW for a confidential discussion with Richard Bradshaw at Three Business Partners.

Data Analyst / WMS Specialist Location: Cheltenham About the Role We are seeking a Data Analyst / WMS Specialist to join a fast-paced logistics and warehousing operation supporting a leading global landing gear manufacturing business. This is a key role combining operational data analysis, continuous improvement activities, and support for major systems projects. The successful candidate will play an important role in analysing warehouse and inventory data, identifying operational improvement opportunities, and supporting the planned implementation of a new Warehouse Management System (WMS) as part of a wider business systems transformation programme scheduled for 2027. This position would suit either: An experienced Data Analyst looking to expand into warehouse systems and logistics projects, or A WMS Specialist with implementation or super-user experience who enjoys working with operational data and driving process improvements. Key Responsibilities Data Analysis & Reporting Develop, maintain and improve operational reports and dashboards. Extract, analyse and interpret large datasets from warehouse and inventory management systems. Perform data mining and trend analysis to identify opportunities for performance improvement. Provide actionable insights to support operational decision-making. Monitor KPIs relating to inventory accuracy, productivity, service levels and warehouse performance. Support root cause investigations through detailed data analysis. Produce regular and ad hoc reports for operational and senior management teams. Continuous Improvement Identify opportunities to improve warehouse processes, inventory control and operational efficiency. Support Lean and Continuous Improvement initiatives across the operation. Participate in process mapping, waste reduction and workflow optimisation projects. Measure and report on improvement project outcomes. Support the implementation of best practices across warehousing and supply chain operations. WMS & Systems Development Act as a key site resource for Warehouse Management System development and enhancement. Support preparation activities for a planned business systems upgrade and WMS implementation programme. Assist with requirements gathering, process design, testing, data validation and user acceptance testing (UAT). Support system configuration reviews and operational readiness activities. Develop and maintain system documentation, procedures and training materials. Work closely with operational teams, project stakeholders and IT teams throughout implementation activities. Assist with change management and end-user adoption of new systems and processes. Skills & Experience Strong analytical and problem-solving skills. Advanced Microsoft Excel skills. Experience creating reports, analysing data and presenting findings to stakeholders. Ability to manipulate and interpret large datasets. Strong attention to detail and data accuracy. Excellent communication and stakeholder management skills. Experience working in a warehouse, logistics, manufacturing or supply chain environment. If you are interested in hearing more about this position please call Rachel on (phone number removed) or email me on (url removed)

Interim Head of Finance Warwickshire T2M have been appointed to recruit an interim Head of Finance to support the Managing Director and Regional Directors of a significant multi-site business. This highly commercial role will be for an initial period of 6-9 months with the possibility of becoming a permanent appointment. We require a fully qualified accountant with demonstrable expertise in supporting (and challenging) a senior leadership team in a fast moving and competitive landscape business. We are particularly keen to hear from candidates that have worked within multisite operations in sectors such as Retail, FMCG, Construction. House Building, Logistics etc. The ability to identify key business performance trends that contribute to margin improvement and profitability (from cost management to dynamic pricing, resource utilisation, stock, and competitor knowledge) are key, as is the ability to impact & influence decisions based on high quality data. You will work closely with the leadership team supported by central finance and insight analysts. We are targeting a June / early start for this assignment that will require at least three days in the office (easy access from the M1 / M6 ) with the flexibility to travel (UK) when required. This role is INSIDE IR35 so subject to PAYE. There will be a competitive PAYE day rate and potential performance / retention bonus. Candidates must be eligible to work in the UK on a permanent full-time basis without the requirement for sponsorship.

Analyst (Construction) - Reading - Hybrid - 3/6 month contract - £30 - £40 per hour We are seeking a Analyst to support sales growth through pipeline management, forecasting, market analysis, and business development support. This role combines analytical expertise with commercial awareness to help drive strategic decision-making and achieve business targets. Key Responsibilities Manage and maintain sales and business development pipelines to support revenue targets. Produce forecasts, reports, dashboards, and performance insights. Ensure CRM systems and business development trackers are accurate and up to date. Analyse sales performance, identify trends, and recommend improvements. Research market opportunities, industry trends, and competitor activity. Support lead allocation, enquiry management, and early-stage opportunity development. Prepare reports and presentations for senior stakeholders. Identify and implement process improvements to enhance efficiency and forecasting accuracy. Provide administrative support to sales and business development teams. Key Skills & Experience Strong experience in forecasting, reporting, and data analysis. Advanced Excel and dashboarding skills. Experience with CRM systems and sales reporting tools. Excellent communication and stakeholder management abilities. Strong commercial awareness and problem-solving skills. Experience in a B2B environment is advantageous. Background in financial analysis, forecasting, sales operations, business development, or a similar analytical role. Personal Attributes Results-driven and proactive. Highly organised with strong attention to detail. Able to work independently and collaboratively. Confident analysing data and turning insights into actions. Adaptable with a continuous improvement mindset Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

A prestigious law firm in London is seeking a Senior Anti-Money Laundering Analyst to join their highly respected Risk and Compliance department. This is an exceptional opportunity for you to bring your expertise in anti-money laundering and financial crime prevention to a collaborative team that values knowledge sharing, professional growth, and a supportive environment. Role responsibilities: Oversee all aspects of anti-money laundering enquiries during the matter opening process, conducting thorough research and analysis to ensure compliance with regulatory requirements. Act as a point of escalation for junior analysts by providing expert guidance, training support, and supervision to foster their professional development within the team. Collaborate closely with internal stakeholders across departments to deliver clear and accurate AML advice throughout client onboarding and matter initiation. Conduct comprehensive due diligence checks on both new and existing clients, including enhanced due diligence when necessary, using various databases, company registries, risk screening software, and public sources. Identify potential risks related to clients or matters, mitigate these risks where possible, and escalate complex issues appropriately to senior management or the MLRO Team. Maintain meticulous records of all research activities and analyses conducted in line with firm policies and regulatory guidelines. Support the MLRO Team on special projects as required, contributing your expertise to broader risk management initiatives within the department. Person specification: 3+ years' experience in a senior anti-money laundering or financial crime role within a law firm is essential for success in this position. Robust background in researching complex AML issues using databases such as Intapp or World Check alongside company registries and other risk screening tools is required. Degree-level education is expected; preference given to those holding GDL or LPC qualifications reflecting commitment to ongoing professional development. Demonstrated interest in advancing your career within risk management or compliance functions is highly desirable. Proven ability to identify client due diligence requirements for both corporate entities and individuals while remaining up-to-date with UK Money Laundering Regulations. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Data Quality Lead (Pensions) Hybrid working: 2 days in Preston, Lancashire, or remote with travel for candidates living 50+ miles from our Preston office £55-65k DOE + bonus and benefits 37 hours per week About Us LPPA is a leading third-party pension administrator for the Local Government, Police and Fire sectors. We deliver trusted, accurate and compliant pension services, underpinned by strong data quality. As we continue to grow and raise standards, we are looking for a Data Quality Lead to drive our data strategy and champion continuous improvement. The Role As Data Quality Lead, you will shape the strategic direction for improving scheme member data across LPPA. You will strengthen controls, enhance assurance arrangements and ensure our data supports regulatory compliance, effective governance and an excellent customer experience.Leading a specialist team of six, you will build capability, drive performance and deliver a high-quality, independent data quality service. Working closely with the Head of Data and Employer Engagement, you will bring together data quality frameworks, map and document data flows, and assess the effectiveness of our pensions systems to support robust data governance.This is a senior leadership role with ownership of data risks, remediation activity and best practice across pensions data management. It is focused on leadership, oversight and continuous improvement, rather than hands-on coding or purely analytical delivery. What we can offer you: - Competitive salary: £55k-£65k DOE, plus annual bonus scheme- 30 days' holiday, plus bank holidays, two concessionary days and your birthday off, with the option to buy and sell leave- Access to the Local Government Pension Scheme, with generous employer contributions- Health or Dental Plan- Enhanced Employee Assistance Programme- Employee Referral Scheme- Reward Discount Scheme - Your Perk Site- Wellbeing webinars and social events- Daily free fruit and snacks in the office- Free car parking in Preston city centre- A collaborative and inclusive culture Key Responsibilities - Lead LPPA's pensions data improvement plan, aligning priorities to regulatory requirements, client expectations, service performance and business objectives.- Embed an effective assurance regime, ensuring processes, controls and system design support high-quality pensions administration.- Work with Planning and Insights to understand root causes and the impact of data quality issues.- Ensure work is allocated effectively, and cases are processed and prioritised appropriately.- Oversee data readiness for actuarial valuation activity across Local Government, Police and Fire schemes.- Improve employer data performance, onboarding and data submissions, including oversight of TUPE transfers, employer cessations and new scheme employers.- Produce and present management information, with a focus on root cause and trend analysis against service levels and key metrics.- Support change projects, testing and audit activity, while reviewing processes to maximise technology and improve efficiency.- Input into the LPPA risk register and, where appropriate, act as risk owner for data risks.- Lead, motivate and develop six Data Quality Analysts/Technicians, creating a culture of accountability, collaboration and continuous development.- Build strong relationships across Member Services, Data Services and Employer Engagement so data priorities are integrated into service delivery and change activity.- Attend and present at client meetings, committees, boards and employer forums.- Contribute to budget planning, resource prioritisation and forward planning for Value Added Business activity.- Demonstrate strong understanding of regulatory requirements across Local Government, Police and Fire pension schemes. What you will bring: Essential - Previous management or senior management experience, ideally with at least five years' experience.- At least five years' experience in Local Government pensions administration.- Experience in client relationship and stakeholder management.- Experience managing change in a fast-paced and agile environment.- Ability to interpret complex data to inform decisions and drive improvement.- Experience reviewing and improving end-to-end processes.- Excellent verbal and written communication skills, with the ability to influence, articulate recommendations and make informed decisions.- In-depth knowledge of pensions administration operations, statutory requirements and industry standards, with the ability to apply regulatory changes to data quality strategies.- Strong analytical and problem-solving skills, including root cause analysis and data remediation.- Understanding of data quality frameworks, standards and best practice.- Experience designing and delivering data quality assurance programmes.- Proven leadership experience, including talent development, performance management and building a culture of innovation and accountability.- Experience leading or contributing to major data transformation projects.- A passion for delivering a first-class member and employer experience. Nice to have: - Knowledge of the UPM pensions administration system.- A relevant professional qualification in pensions administration, data quality or business management. Our Values At LPPA, our values guide how we work and how we deliver for members, employers, clients and colleagues:- Doing the right thing- Forward thinking- Working together- Committed to excellence

Business Development Analyst - Reading - Hybrid - 3/6 month contract - £30 - £40 per hour We are seeking a Business Development Analyst to support sales growth through pipeline management, forecasting, market analysis, and business development support. This role combines analytical expertise with commercial awareness to help drive strategic decision-making and achieve business targets. Key Responsibilities Manage and maintain sales and business development pipelines to support revenue targets. Produce forecasts, reports, dashboards, and performance insights. Ensure CRM systems and business development trackers are accurate and up to date. Analyse sales performance, identify trends, and recommend improvements. Research market opportunities, industry trends, and competitor activity. Support lead allocation, enquiry management, and early-stage opportunity development. Prepare reports and presentations for senior stakeholders. Identify and implement process improvements to enhance efficiency and forecasting accuracy. Provide administrative support to sales and business development teams. Key Skills & Experience Strong experience in forecasting, reporting, and data analysis. Advanced Excel and dashboarding skills. Experience with CRM systems and sales reporting tools. Excellent communication and stakeholder management abilities. Strong commercial awareness and problem-solving skills. Experience in a B2B environment is advantageous. Background in financial analysis, forecasting, sales operations, business development, or a similar analytical role. Personal Attributes Results-driven and proactive. Highly organised with strong attention to detail. Able to work independently and collaboratively. Confident analysing data and turning insights into actions. Adaptable with a continuous improvement mindset Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Senior Cyber Security & Network Analyst The Opportunity in a Nutshell On behalf of our client, a leader in their industry , we are seeking a senior, hands-on technology professional with a deep foundation in Network Engineering (minimum 5-7 years of experience) coupled with strong Cyber Security expertise. This is not a purely monitoring role; the client requires an engineer who can lead from the front, physically and logically build infrastructure, and own complex technical projects from inception to completion. You will ensure the client's digital ecosystem remains resilient, highly performant, and securely aligned with evolving business objectives. Core Responsibilities As a senior technical anchor within the operations team, your daily focus will heavily lean into robust network engineering, system build-outs, and defensive security protocols: Infrastructure Installations & Kit Builds: Act as the technical lead for configuring, assembling, installing, and deploying new network and security hardware. Ensure all engineering documentation is immaculately maintained. Network Architecture Ownership: Maintain, optimize, and scale the client's Layer 2/3 environment, specifically managing Cisco Nexus routing, LAN/WAN frameworks, wireless networks, B2B links, and network load balancing solutions. Project Leadership: Spearhead mid-to-large scale infrastructure initiatives, ensuring deliverables are hit on time and within budget. You will be expected to demonstrate the tangible business value your technical decisions bring to the overall deployment process. Infrastructure Defense & Monitoring: Oversee next-generation Palo Alto firewalls, intrusion prevention systems, and data encryption protocols. Monitor SIEM platforms and threat feeds to isolate, investigate, and remediate digital vulnerabilities. Collaboration & Mentorship: Partner closely with internal technical squads and coordinate with external vendor partners. Provide coaching and technical advice to team members to foster a culture of continuous improvement. What The Client Is Looking For To thrive in this fast-paced environment, candidates must possess a blend of seasoned engineering experience and a structured, methodical approach to problem-solving. Technical Competencies: Minimum of 5-7 years of dedicated experience implementing, supporting, and developing complex L2/3 network architectures. Proven track record of leading and performing new network installations and physical/logical kit builds. Deep technical proficiency configuring and supporting L2/3 Cisco Nexus switching frameworks and Aruba Wi-Fi environments. Solid understanding of Network Load Balancing mechanisms and coordinating third-party Penetration Testing. Strong secondary expertise in Cyber Security, specifically administering Palo Alto Firewalls alongside their advanced next-gen service suites. Background utilizing Qualys Vulnerability Management tools and endpoint detection/remediation software. Previous experience navigating SOX compliance frameworks and handling fast-paced data environments is highly desirable. Application Requirement: Project Examples Our client values real-world execution. As part of your application, please be prepared to provide specific examples of projects where you led from the front on network or security kit deployments. We will look for details on: The scope of the hardware/software deployment you personally executed. The specific technical challenges you overcame during the installation or build phase. The tangible value and security/performance improvements your role brought to that process. Growth, Support & Culture Our client believes in empowering their people to reach their full potential. Joining this team means benefiting from: Structured Progression: Clear objective setting, tailored 1:1 mentorship sessions, and consistent coaching to elevate your architectural capabilities. Empowerment & Autonomy: An inclusive culture that grants ownership of meaningful outcomes and encourages exploration of development opportunities outside your immediate remit. A Collaborative Space: A supportive management philosophy designed to give employees the resources they need to excel while allowing them to bring their authentic selves to work every day.

Role: Cyber Security Lead Location: Nottinghamshire Working Arrangement: 3 days a week in office Salary: Up to £70k Are you an experienced SOC professional who's ready to take the next step into leadership without leaving the technical work behind? We're looking for a Cyber Security Operations Manager to lead our in-house Security Operations capability while remaining deeply involved in the day-to-day technical aspects of detection, response and continuous improvement. This role is ideal for someone moving from a Senior SOC Analyst, Senior Security Engineer or SOC Team Lead position who wants to develop their leadership skills while staying hands-on. You'll spend around 80% of your time working on technical security operations and 20% leading and developing the team, making this an excellent opportunity for someone looking for their first management role. What you'll be doing Leading and mentoring a small SOC team while remaining an active technical contributor. Investigating and responding to security incidents across enterprise, cloud and operational technology environments. Improving detection capabilities, automation and SOC processes to stay ahead of emerging threats. Working closely with vulnerability management, incident response and governance teams to strengthen the organisation's security posture. Taking part in the on-call rota and providing technical leadership during security incidents. What we're looking for You'll likely have experience in a senior SOC or security operations role and be ready to take the next step into people leadership. You'll bring: Strong experience with security monitoring, threat detection and incident response. Hands-on knowledge of SIEM, SOAR and security tooling. A passion for improving detection capabilities and automating security operations. The confidence to mentor others and influence technical decisions. Excellent communication skills and the ability to collaborate across technical teams. Professional certifications such as CISSP, CISM, GCIH, GCIA, GSEC or cloud security certifications are welcome but not essential. Why join us? This is an opportunity to shape the future of an evolving Security Operations function within a large, complex technology environment. You'll have the autonomy to improve processes, introduce new ideas and develop your leadership career while remaining close to the technology you enjoy. If you're looking for a role that combines technical depth with your first step into management, we'd love to hear from you. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.

Finance Transformation Consultant Contract Duration: 5 Months Location: Cardiff (Hybrid) Role Overview We are seeking an experienced Interim Finance Transformation Lead to drive a critical finance transformation programme. This role combines Global Process Ownership with Programme Delivery Leadership, requiring a hands-on professional who can establish process governance frameworks while driving delivery across multiple workstreams and stakeholders. The successful candidate will play a key role in shaping finance processes, leading business analysis activities, and ensuring programme milestones are achieved through effective planning, stakeholder management, and collaboration with internal teams and third-party partners. Key Responsibilities Finance Transformation Global Process Owner (GPO) Establish and maintain the Finance Global Process Owner (GPO) framework, governance model, and process catalogue. Develop and implement end-to-end finance process mapping standards and documentation. Define process ownership structures, controls, and continuous improvement methodologies. Lead workshops and working sessions to capture current and future-state processes. Produce high-quality process documentation, governance materials, presentations, and decision papers. Manage and coach two Finance Business Analysts, ensuring delivery of project priorities and quality outputs. Drive process standardisation and alignment across finance functions and transformation initiatives. Finance Transformation Delivery Lead Develop, maintain, and manage the integrated programme plan using inputs from project teams and stakeholders. Monitor progress against milestones, risks, dependencies, and critical deliverables. Drive programme execution to ensure successful delivery within agreed timelines. Prepare regular programme status reports and governance updates for senior leadership and Design Authority forums. Facilitate decision-making by producing high-quality governance and steering committee materials. Collaborate closely with third-party solution providers and implementation partners to ensure delivery alignment and successful execution. Manage multiple concurrent projects and workstreams, ensuring priorities remain aligned to programme objectives. Build and maintain strong stakeholder relationships across Finance, Technology, Operations, and external partners. Key Skills & Experience Proven experience leading Finance Transformation programmes within complex organisations. Strong background operating as a Global Process Owner (GPO) or Finance Process Lead. Demonstrable experience establishing process governance frameworks, process catalogues, and end-to-end process maps. Excellent programme and project management skills, including planning, dependency management, and governance reporting. Experience managing business analysts and cross-functional delivery teams. Strong facilitation skills with the ability to lead workshops, working sessions, and stakeholder engagement activities. Experience working with third-party vendors, system integrators, and implementation partners. Ability to operate strategically while maintaining a hands-on delivery approach. Excellent communication, influencing, and stakeholder management skills. Preferred Experience Finance transformation enabled by ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, Workday, or similar). Experience operating within regulated or large-scale enterprise environments. Professional qualifications in Finance, Project Management, or Change Management are advantageous. Deliverables Established Finance GPO framework and process catalogue. Documented current and future-state finance process maps. Managed and coordinated delivery of finance transformation workstreams. Maintained integrated programme plan and governance reporting. Successful stakeholder engagement and Design Authority approvals. Delivery of agreed programme milestones within the contract period. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Information Vulnerability Analyst - Staffordshire Our client is looking for an Information Vulnerability Analyst to join their growing Information Security team. This is a key role focused on identifying, assessing, and mitigating security vulnerabilities across IT, OT, cloud, and SaaS environments. You will work closely with infrastructure, applications, and operations teams to ensure that risks are effectively managed and remediated. This position is ideal for someone who is proactive rather than reactive someone who enjoys identifying vulnerabilities before they become issues and takes ownership of driving them through to resolution. We are looking for a hands-on individual who thrives in a collaborative environment. You will work closely with service desk, networking, and infrastructure teams, influencing stakeholders and ensuring a joined-up approach to vulnerability management across the organisation. Key Responsibilities Manage the global vulnerability management process and associated platforms Perform regular vulnerability scans across IT, OT, and SaaS environments using industry-standard tools Coordinate and manage third-party security penetration testing across internal and external systems Analyse scan results, prioritise vulnerabilities, and drive remediation through to completion Maintain and enhance vulnerability management processes and reporting frameworks Contribute to the risk register and support ongoing security improvements Track remediation progress and report on risk posture to senior stakeholders Work closely with IT and engineering teams to ensure secure configurations and effective patch management Identify root causes of vulnerabilities and support long-term solutions Support compliance with frameworks such as NIST and Cyber Essentials Assist with threat modelling and risk assessments Maintain documentation, procedures, and security best practices Proactively identify opportunities to strengthen the organisation s overall security posture This is a fantastic opportunity to make a real impact in a business that values proactive security and continuous improvement. If this sounds like the right next step in your career, we d love to hear from you. This is an onsite position with opportunities for progression and development. For more info, please get in touch.