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Pertemps Harrow
Compliance Coordinator
Pertemps Harrow
Role : Compliance Coordinator Location : Working onsite, Forward Drive, Harrow, Middlesex, HA3 8NT Pay : 18.22 per hour PAYE or 23.71 per hour Umbrella Contract : Ongoing temporary assignment The London Borough of Harrow is seeking a proactive and detail driven Compliance Coordinator to support the Housing & Regeneration division. This onsite role is ideal for someone who thrives in a structured environment, enjoys coordinating compliance activity, and is confident working with multiple stakeholders across a busy service. About the Role: As a Compliance Coordinator, you will play a key part in ensuring that housing related compliance processes are delivered accurately, efficiently, and in line with statutory and organisational requirements. You'll support officers, maintain essential records, and help keep the division running smoothly. Key Responsibilities: Compliance monitoring - Support the coordination of compliance checks across Housing & Regeneration. Data management - Maintain accurate records, logs, and compliance documentation. Reporting - Assist with preparing reports, summaries, and updates for managers and stakeholders. Stakeholder coordination - Liaise with internal teams, contractors, and external partners to ensure compliance actions are completed. Administrative support - Provide general administrative and organisational support to the wider team. Skills & Experience Required: Experience in compliance or coordination within housing, regeneration, or a similar regulatory environment. Strong organisational skills with excellent attention to detail. Confidence working onsite in a fast paced local authority setting. Good communication skills and ability to work with multiple stakeholders. About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed).
Jul 09, 2026
Seasonal
Role : Compliance Coordinator Location : Working onsite, Forward Drive, Harrow, Middlesex, HA3 8NT Pay : 18.22 per hour PAYE or 23.71 per hour Umbrella Contract : Ongoing temporary assignment The London Borough of Harrow is seeking a proactive and detail driven Compliance Coordinator to support the Housing & Regeneration division. This onsite role is ideal for someone who thrives in a structured environment, enjoys coordinating compliance activity, and is confident working with multiple stakeholders across a busy service. About the Role: As a Compliance Coordinator, you will play a key part in ensuring that housing related compliance processes are delivered accurately, efficiently, and in line with statutory and organisational requirements. You'll support officers, maintain essential records, and help keep the division running smoothly. Key Responsibilities: Compliance monitoring - Support the coordination of compliance checks across Housing & Regeneration. Data management - Maintain accurate records, logs, and compliance documentation. Reporting - Assist with preparing reports, summaries, and updates for managers and stakeholders. Stakeholder coordination - Liaise with internal teams, contractors, and external partners to ensure compliance actions are completed. Administrative support - Provide general administrative and organisational support to the wider team. Skills & Experience Required: Experience in compliance or coordination within housing, regeneration, or a similar regulatory environment. Strong organisational skills with excellent attention to detail. Confidence working onsite in a fast paced local authority setting. Good communication skills and ability to work with multiple stakeholders. About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed).
Insight Executive Group
Tenancy Support Officer
Insight Executive Group Rugby, Warwickshire
Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. Support customers with budgeting, money management, income maximisation, and benefit applications. Work closely with Housing Management, Revenues, Customer Advice and Support teams to provide a seamless service. Build strong relationships with external agencies including social services, healthcare professionals, voluntary organisations, and support providers. Help tenants access grants, benefits, and local support services. Monitor progress against support plans and maintain accurate records. Assist in resolving tenancy-related issues, including rent arrears and other debts. Provide day-to-day guidance and support to the Tenancy Support Assistant. Contribute to service improvement initiatives and performance targets. About You Looking for someone who: Has worked as a Tenancy Support Officer previously or transferbale skills in supporting vulnerable individuals, or people with complex needs. Understands housing-related support, tenancy sustainment, safeguarding principles, and multi-agency working. Has knowledge of welfare benefits, income maximisation, and debt management. Can build positive relationships with customers and partner organisations. Possesses excellent communication, organisational, and problem-solving skills. Is able to work independently while contributing effectively as part of a team. Has strong record-keeping and case management skills. Is committed to equality, diversity, and delivering excellent customer service. Holds a full current UK driving licence. If you feel you meet the above criteria for a Tenancy Support Officer please apply within.
Jul 09, 2026
Contractor
Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. Support customers with budgeting, money management, income maximisation, and benefit applications. Work closely with Housing Management, Revenues, Customer Advice and Support teams to provide a seamless service. Build strong relationships with external agencies including social services, healthcare professionals, voluntary organisations, and support providers. Help tenants access grants, benefits, and local support services. Monitor progress against support plans and maintain accurate records. Assist in resolving tenancy-related issues, including rent arrears and other debts. Provide day-to-day guidance and support to the Tenancy Support Assistant. Contribute to service improvement initiatives and performance targets. About You Looking for someone who: Has worked as a Tenancy Support Officer previously or transferbale skills in supporting vulnerable individuals, or people with complex needs. Understands housing-related support, tenancy sustainment, safeguarding principles, and multi-agency working. Has knowledge of welfare benefits, income maximisation, and debt management. Can build positive relationships with customers and partner organisations. Possesses excellent communication, organisational, and problem-solving skills. Is able to work independently while contributing effectively as part of a team. Has strong record-keeping and case management skills. Is committed to equality, diversity, and delivering excellent customer service. Holds a full current UK driving licence. If you feel you meet the above criteria for a Tenancy Support Officer please apply within.
Niyaa People Ltd
Scheme Manager
Niyaa People Ltd Leicester, Leicestershire
We are currently recruiting for an experienced Scheme Manager to support housing schemes across Leicester and Nottingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)
Jul 09, 2026
Contractor
We are currently recruiting for an experienced Scheme Manager to support housing schemes across Leicester and Nottingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)
Search
Finanace Manager
Search Halifax, Yorkshire
Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 09, 2026
Full time
Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Gloucestershire County Council
Case Responsible Officer (Substance Misuse)
Gloucestershire County Council Gloucester, Gloucestershire
Case Responsible Officer (Substance Misuse) Job Location: Gloucester This is a Gloucestershire County Council job. Job Location: The Vibe Salary: £37,280 - £40,777 per annum Hours per Week: 37.00 Contract Type: Fixed Term & Permanent Closing Date: 19/07/2026 Job Requisition Number: 14507 This post is open to job share We are looking for passionate, motivated and resilient individuals to join our Youth Support Team as a Substance Misuse Case Responsible officer. 1 x Case Responsible Officer- 37 hours- 3 years Fixed Term 1 x Case Responsible Officer- 24 hours- permanent The Youth Support Team works with vulnerable, at-risk young people and those with complex needs, providing targeted support that helps them overcome barriers and achieve positive outcomes. The service brings together expertise from youth justice, education, housing, exploitation, substance misuse, SEND, missing children, sexual health and employment support to ensure young people receive the right help at the right time. This is an opportunity to make a genuine difference to the lives of young people, supporting them to engage with education, training, employment and their communities whilst reducing risk and promoting long-term wellbeing. Reward and Support For all your hard work, you will receive the following: between £37,280 - £40,777 per annum subject to experience (pro rata for part-time staff) flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff) option to purchase 10 days of additional leave per year (pro rata for part-time staff) family friendly policies and benefits to help support you and your family supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone an in-house Occupational Health service employee discount scheme links to employee networks such as Prism (LGBT+) and the Young Employees Network career development and qualification opportunities access to our Social Work Academy Cycle to Work scheme (eligibility criteria and t&cs apply) Green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply) Right child, right support, right time, every time In our recent inspection in June 2025, our Children's Services have been officially judged as ' Good' with 'Outstanding' elements. Ofsted also said 'Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.' This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About the role As a Case Responsible Officer, you will manage a caseload of young people, assessing needs and risks, developing intervention plans and delivering targeted support to help them achieve positive outcomes. Working alongside families, schools, partner agencies and communities, you will: Build positive and trusting relationships with young people and their families. Undertake assessments and develop tailored intervention plans. Deliver one-to-one and group-based interventions. Work collaboratively with partners to provide joined-up support. Review progress and adapt plans to meet changing needs. Maintain accurate records and reports. Participate in multi-disciplinary decision-making and duty systems. Promote safeguarding, inclusion and positive outcomes for young people. The role offers opportunities to develop specialist knowledge across a range of areas including youth justice, NEET support, exploitation, housing, SEND, substance misuse and missing children services. About the you We're looking for individuals who are committed to helping young people fulfil their potential. For the CRO role, you'll hold a relevant Level 4 qualification or equivalent professional qualification in areas such as Youth Work, Social Care, Education, Criminal Justice, Health or Advice and Guidance. For the Trainee CRO role, we welcome applicants with substantial experience of working with young people who are willing to undertake the required qualification within 18 months. A full UK driving licence is required, and the post is subject to an enhanced DBS check. The Youth Support Team operates between 9am and 9pm, therefore flexibility to work outside standard office hours is required. If you have any questions please email How to apply For an informal chat about this role, please contact Louise Denman at We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. Interviews are due to take place in person Wednesday 5th August and Thursday 9th August. If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Careers hub We welcome applications from newly qualified and social workers in the early years of their career. Depending on your qualification date and previous experience, you will be invited to either join our accredited ASYE programme or to complete an alternative early career development in-house pathway. The appropriate option will be explored and confirmed as part of the interview and offer process. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Jul 09, 2026
Full time
Case Responsible Officer (Substance Misuse) Job Location: Gloucester This is a Gloucestershire County Council job. Job Location: The Vibe Salary: £37,280 - £40,777 per annum Hours per Week: 37.00 Contract Type: Fixed Term & Permanent Closing Date: 19/07/2026 Job Requisition Number: 14507 This post is open to job share We are looking for passionate, motivated and resilient individuals to join our Youth Support Team as a Substance Misuse Case Responsible officer. 1 x Case Responsible Officer- 37 hours- 3 years Fixed Term 1 x Case Responsible Officer- 24 hours- permanent The Youth Support Team works with vulnerable, at-risk young people and those with complex needs, providing targeted support that helps them overcome barriers and achieve positive outcomes. The service brings together expertise from youth justice, education, housing, exploitation, substance misuse, SEND, missing children, sexual health and employment support to ensure young people receive the right help at the right time. This is an opportunity to make a genuine difference to the lives of young people, supporting them to engage with education, training, employment and their communities whilst reducing risk and promoting long-term wellbeing. Reward and Support For all your hard work, you will receive the following: between £37,280 - £40,777 per annum subject to experience (pro rata for part-time staff) flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff) option to purchase 10 days of additional leave per year (pro rata for part-time staff) family friendly policies and benefits to help support you and your family supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone an in-house Occupational Health service employee discount scheme links to employee networks such as Prism (LGBT+) and the Young Employees Network career development and qualification opportunities access to our Social Work Academy Cycle to Work scheme (eligibility criteria and t&cs apply) Green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply) Right child, right support, right time, every time In our recent inspection in June 2025, our Children's Services have been officially judged as ' Good' with 'Outstanding' elements. Ofsted also said 'Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.' This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About the role As a Case Responsible Officer, you will manage a caseload of young people, assessing needs and risks, developing intervention plans and delivering targeted support to help them achieve positive outcomes. Working alongside families, schools, partner agencies and communities, you will: Build positive and trusting relationships with young people and their families. Undertake assessments and develop tailored intervention plans. Deliver one-to-one and group-based interventions. Work collaboratively with partners to provide joined-up support. Review progress and adapt plans to meet changing needs. Maintain accurate records and reports. Participate in multi-disciplinary decision-making and duty systems. Promote safeguarding, inclusion and positive outcomes for young people. The role offers opportunities to develop specialist knowledge across a range of areas including youth justice, NEET support, exploitation, housing, SEND, substance misuse and missing children services. About the you We're looking for individuals who are committed to helping young people fulfil their potential. For the CRO role, you'll hold a relevant Level 4 qualification or equivalent professional qualification in areas such as Youth Work, Social Care, Education, Criminal Justice, Health or Advice and Guidance. For the Trainee CRO role, we welcome applicants with substantial experience of working with young people who are willing to undertake the required qualification within 18 months. A full UK driving licence is required, and the post is subject to an enhanced DBS check. The Youth Support Team operates between 9am and 9pm, therefore flexibility to work outside standard office hours is required. If you have any questions please email How to apply For an informal chat about this role, please contact Louise Denman at We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. Interviews are due to take place in person Wednesday 5th August and Thursday 9th August. If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Careers hub We welcome applications from newly qualified and social workers in the early years of their career. Depending on your qualification date and previous experience, you will be invited to either join our accredited ASYE programme or to complete an alternative early career development in-house pathway. The appropriate option will be explored and confirmed as part of the interview and offer process. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
carrington west
S106 Principal and/or S106 Team Leader
carrington west
Carrington West are assisting a London based local authority client in the search for a Developer Contributions Team Leader and/or Principal (S106) on a 6 month contract. We are looking for an experienced Team Leader and/or Principal who has experience in the collection and enforcing of planning obligation matters whereby you will proactively scrutinise developer's submissions and maximise the collection of S106 monies and ensure that governance and internal controls are exemplar. Team Leader Responsibilities: 1. Establish and maintain performance targets for a team 2. Line management including performance development and any action 3. Develop and deliver service improvements related to planning obligations 4. Ability to manage and support the team with advice on complex planning obligations matters - you must support their development 5. Ability to support the team with negotiation with developers to regularise breaches or under performance on planning obligations 6. Experience of enhancing the use of Exacom 7. Collaboration with Finance colleagues to maintain robust internal controls 8. Good stakeholder relations 9. A knowledge of infrastructure planning in a busy urban context Principal Responsibilities: 1. Understanding and ability to deal with viability related matters 2. Experience of re-negotiating deeds of planning obligation - particularly in relation to amendments to the delivery of affordable housing 3. Managing relationships with a range of stakeholders to assess non-financial planning obligations matters 4. Working with service areas and infrastructure providers to facilitate the expenditure of funds 5. Interpret complex deeds and submissions 6. Enhance the use of Exacom 7. Report writing with clear recommendations made on your professional judgment 8. Deputise for senior managers It would be beneficial for the post holder to have a Degree or postgraduate diploma in town and country planning or relevant subject such as geography, environmental science, sustainability or geology; and have an in depth knowledge of the UK planning system. The council are looking for candidates who will be able to hit the ground running, who have experience of leading a team of professional officers/staff dealing with town planning and/or S106 and/or CIL and/or infrastructure planning matters. Carrington West Pay Rate - £45-55per/hour Job Ref - 67263 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Jul 09, 2026
Contractor
Carrington West are assisting a London based local authority client in the search for a Developer Contributions Team Leader and/or Principal (S106) on a 6 month contract. We are looking for an experienced Team Leader and/or Principal who has experience in the collection and enforcing of planning obligation matters whereby you will proactively scrutinise developer's submissions and maximise the collection of S106 monies and ensure that governance and internal controls are exemplar. Team Leader Responsibilities: 1. Establish and maintain performance targets for a team 2. Line management including performance development and any action 3. Develop and deliver service improvements related to planning obligations 4. Ability to manage and support the team with advice on complex planning obligations matters - you must support their development 5. Ability to support the team with negotiation with developers to regularise breaches or under performance on planning obligations 6. Experience of enhancing the use of Exacom 7. Collaboration with Finance colleagues to maintain robust internal controls 8. Good stakeholder relations 9. A knowledge of infrastructure planning in a busy urban context Principal Responsibilities: 1. Understanding and ability to deal with viability related matters 2. Experience of re-negotiating deeds of planning obligation - particularly in relation to amendments to the delivery of affordable housing 3. Managing relationships with a range of stakeholders to assess non-financial planning obligations matters 4. Working with service areas and infrastructure providers to facilitate the expenditure of funds 5. Interpret complex deeds and submissions 6. Enhance the use of Exacom 7. Report writing with clear recommendations made on your professional judgment 8. Deputise for senior managers It would be beneficial for the post holder to have a Degree or postgraduate diploma in town and country planning or relevant subject such as geography, environmental science, sustainability or geology; and have an in depth knowledge of the UK planning system. The council are looking for candidates who will be able to hit the ground running, who have experience of leading a team of professional officers/staff dealing with town planning and/or S106 and/or CIL and/or infrastructure planning matters. Carrington West Pay Rate - £45-55per/hour Job Ref - 67263 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
4Recruitment Services
Housing & Public Protection Business Improvement Manager
4Recruitment Services Cookham, Berkshire
Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jul 09, 2026
Contractor
Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Niyaa People
Decant Officer
Niyaa People Leicester, Leicestershire
A leading housing provider is looking for a Decants Officer / Decants Assistant to join their team and support residents who need temporary accommodation due to major repairs or urgent property issues. This is a customer-focused role where youll be the key point of contact for residents, helping coordinate temporary moves, arranging accommodation, and ensuring residents are supported and kept infor click apply for full job details
Jul 09, 2026
Contractor
A leading housing provider is looking for a Decants Officer / Decants Assistant to join their team and support residents who need temporary accommodation due to major repairs or urgent property issues. This is a customer-focused role where youll be the key point of contact for residents, helping coordinate temporary moves, arranging accommodation, and ensuring residents are supported and kept infor click apply for full job details
Niyaa People
ASB Officer
Niyaa People Leicester, Leicestershire
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area click apply for full job details
Jul 09, 2026
Full time
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area click apply for full job details
Creative Support
Finance Data Officer
Creative Support
Creative Support is a large and successful not-for-profit social care charity supporting over 6,000 adults nationally, and also a provider of social housing. This role is an opportunity to be a key part of our large finance team, with an interesting range of tasks and responsibilities, including data analysis, supplier portal oversight, and supporting the Team Manager with ongoing projects click apply for full job details
Jul 09, 2026
Full time
Creative Support is a large and successful not-for-profit social care charity supporting over 6,000 adults nationally, and also a provider of social housing. This role is an opportunity to be a key part of our large finance team, with an interesting range of tasks and responsibilities, including data analysis, supplier portal oversight, and supporting the Team Manager with ongoing projects click apply for full job details
Niyaa People Ltd
ASB Officer
Niyaa People Ltd Leicester, Leicestershire
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)
Jul 09, 2026
Contractor
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)
Niyaa People Ltd
ASB Officer
Niyaa People Ltd
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required. The RoleAs an Anti-Social Behaviour Officer , you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain accurate case records. Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues. Manage complex ASB cases, including those requiring tenancy enforcement and legal action. Prepare case files, witness statements and supporting evidence for court proceedings where required. Issue relevant tenancy enforcement actions in line with legislation and organisational policies. Carry out visits, interviews and meetings with residents and involved parties. Provide advice and support to customers affected by anti-social behaviour. Ensure cases are progressed efficiently and recorded accurately. About You: Previous experience working as an Anti-Social Behaviour Officer within a social housing environment. Proven experience managing ASB cases through investigation, enforcement and legal processes. Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures. Excellent investigation, communication and report-writing skills. The ability to manage a busy caseload independently and prioritise effectively. Experience working with vulnerable residents and multi-agency partners. A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required. If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you. Please apply or contact (url removed)
Jul 09, 2026
Full time
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required. The RoleAs an Anti-Social Behaviour Officer , you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain accurate case records. Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues. Manage complex ASB cases, including those requiring tenancy enforcement and legal action. Prepare case files, witness statements and supporting evidence for court proceedings where required. Issue relevant tenancy enforcement actions in line with legislation and organisational policies. Carry out visits, interviews and meetings with residents and involved parties. Provide advice and support to customers affected by anti-social behaviour. Ensure cases are progressed efficiently and recorded accurately. About You: Previous experience working as an Anti-Social Behaviour Officer within a social housing environment. Proven experience managing ASB cases through investigation, enforcement and legal processes. Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures. Excellent investigation, communication and report-writing skills. The ability to manage a busy caseload independently and prioritise effectively. Experience working with vulnerable residents and multi-agency partners. A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required. If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you. Please apply or contact (url removed)
Niyaa People Ltd
Income Officer
Niyaa People Ltd
We are currently recruiting for an experienced Income Officer to join a well-established Housing Association in Birmingham on an initial 2-month temporary contract. This is a fantastic opportunity for someone with a strong background in social housing who can hit the ground running. You'll be responsible for managing a patch of rent accounts, delivering the full end-to-end income recovery process, while also providing a small amount of general tenancy management support where needed. Key Responsibilities of an Income Officer: Manage a portfolio of rent accounts, ensuring rental income is maximised and arrears are kept to a minimum. Deliver the full income recovery process, from early intervention through to legal action and court where required. Manage complex arrears cases, working with customers to agree realistic repayment plans and sustain tenancies. Carry out home visits and maintain regular contact with tenants to support positive outcomes. Provide advice and signposting around Universal Credit, welfare benefits and financial support. Respond to general tenancy enquiries and support customers with basic tenancy-related matters. Work closely with internal teams and external agencies to resolve issues and deliver an effective service. Ensure accurate record keeping and compliance with relevant policies and housing legislation. About You Previous experience working as an Income Officer within a Housing Association or social housing environment. Proven experience managing the end-to-end income recovery process, including legal action. Experience handling complex arrears cases and supporting tenancy sustainment. A good understanding of welfare benefits, Universal Credit and rent recovery legislation. Excellent communication, negotiation and customer service skills. Strong organisational skills with the ability to manage a busy and varied caseload. A full UK driving licence and access to your own vehicle, as the role involves regular travel across the local area. If this Income Officer role is of interest please apply or contact (url removed)
Jul 09, 2026
Contractor
We are currently recruiting for an experienced Income Officer to join a well-established Housing Association in Birmingham on an initial 2-month temporary contract. This is a fantastic opportunity for someone with a strong background in social housing who can hit the ground running. You'll be responsible for managing a patch of rent accounts, delivering the full end-to-end income recovery process, while also providing a small amount of general tenancy management support where needed. Key Responsibilities of an Income Officer: Manage a portfolio of rent accounts, ensuring rental income is maximised and arrears are kept to a minimum. Deliver the full income recovery process, from early intervention through to legal action and court where required. Manage complex arrears cases, working with customers to agree realistic repayment plans and sustain tenancies. Carry out home visits and maintain regular contact with tenants to support positive outcomes. Provide advice and signposting around Universal Credit, welfare benefits and financial support. Respond to general tenancy enquiries and support customers with basic tenancy-related matters. Work closely with internal teams and external agencies to resolve issues and deliver an effective service. Ensure accurate record keeping and compliance with relevant policies and housing legislation. About You Previous experience working as an Income Officer within a Housing Association or social housing environment. Proven experience managing the end-to-end income recovery process, including legal action. Experience handling complex arrears cases and supporting tenancy sustainment. A good understanding of welfare benefits, Universal Credit and rent recovery legislation. Excellent communication, negotiation and customer service skills. Strong organisational skills with the ability to manage a busy and varied caseload. A full UK driving licence and access to your own vehicle, as the role involves regular travel across the local area. If this Income Officer role is of interest please apply or contact (url removed)
Michael Page
Housing Officer
Michael Page Salford, Manchester
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. This role is based in Salford and involves working. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Salford Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
Jul 09, 2026
Full time
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. This role is based in Salford and involves working. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Salford Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
Oscar Underhill Recruitment Solutions Ltd
Support Administrator / Floating Support Coordinator
Oscar Underhill Recruitment Solutions Ltd
Support Administrator / Floating Support Coordinator Housing Support Services Birmingham Temporary Contract (Initially two months) Excellent Pay Rate Sociable Working Hours Are you passionate about supporting vulnerable people and making a difference within your local community? Do you have strong administration skills combined with experience working within housing, homelessness, or floating support services? Client Snapshot : I am currently recruiting on behalf of a well-established organisation specialising in homelessness prevention, housing support and supported accommodation services across the Midlands. Due to short-term sickness absence within one of their teams, they are seeking an experienced Support Administrator / Floating Support Coordinator to provide vital administrative support whilst also assisting with frontline service delivery where required. This is an excellent opportunity for someone who enjoys a varied role and has experience within housing support, homelessness services, supported accommodation, tenancy sustainment or floating support environments. Vacancy Brief : Our client is seeking a Support Administrator / Floating Support Coordinator on an initial temporary basis covering sickness absence. This vacancy is for 30 hours per week. Excellent pay rate: Candidates will be paid £13.16 PAYE or £16.70 per hour Umbrella. Working Pattern: Predominantly Monday to Friday, 9:00am 5:00pm, with occasional late shifts of 1:00pm 9:00pm as required. This vacancy is based in Bordesley Green, Birmingham. The initial contract will be for approximately two months, although there is potential for this to be extended. Candidates must have previous experience within housing support, homelessness, supported accommodation, floating support, tenancy support or a similar support environment. The role is subject to an Enhanced DBS covering the Adult and/or Child Workforce. Responsibilities : As a Support Administrator / Floating Support Coordinator, you will provide administrative support to the Floating Support Team and help ensure the smooth delivery of services. You will manage and process referrals into the service, ensuring all information is recorded accurately and efficiently. Part of your role will involve liaising with internal departments, external agencies and referral partners to promote the service and maximise referral opportunities. You will maintain accurate records, case notes and client information using internal systems and databases. You will support lead workers and the wider team with service coordination, appointment scheduling and general administration duties. An important aspect of the role will be monitoring referral activity and assisting with the effective management of service demand. You will communicate with service users, partner organisations and stakeholders regarding appointments, support arrangements and service availability. Where required, you may hold a small floating support caseload and provide practical support to service users within the community. You will assist service users to access relevant services, benefits, housing options and specialist support agencies where appropriate. You will contribute towards achieving service outcomes and maintaining compliance with organisational procedures. Role Experience : Previous experience within Housing Support, Homelessness, Floating Support, Supported Accommodation, Tenancy Sustainment or Supported Housing services. Experience managing referrals, service administration, case management systems and client records. Experience liaising with external agencies, local authorities, housing providers and support services. Strong organisational, communication and administrative skills. Experience supporting vulnerable adults, young people or individuals with complex needs would be advantageous. Support Administrator Service Administrator Floating Support Worker Floating Support Coordinator Housing Support Worker Supported Housing Officer Supported Housing Worker Tenancy Support Officer Homelessness Support Worker Housing Support Officer Housing Administrator Referrals Coordinator Support Coordinator Homelessness Prevention Supported Accommodation Housing Services Social Housing Charities Third Sector Birmingham West Midlands.
Jul 09, 2026
Contractor
Support Administrator / Floating Support Coordinator Housing Support Services Birmingham Temporary Contract (Initially two months) Excellent Pay Rate Sociable Working Hours Are you passionate about supporting vulnerable people and making a difference within your local community? Do you have strong administration skills combined with experience working within housing, homelessness, or floating support services? Client Snapshot : I am currently recruiting on behalf of a well-established organisation specialising in homelessness prevention, housing support and supported accommodation services across the Midlands. Due to short-term sickness absence within one of their teams, they are seeking an experienced Support Administrator / Floating Support Coordinator to provide vital administrative support whilst also assisting with frontline service delivery where required. This is an excellent opportunity for someone who enjoys a varied role and has experience within housing support, homelessness services, supported accommodation, tenancy sustainment or floating support environments. Vacancy Brief : Our client is seeking a Support Administrator / Floating Support Coordinator on an initial temporary basis covering sickness absence. This vacancy is for 30 hours per week. Excellent pay rate: Candidates will be paid £13.16 PAYE or £16.70 per hour Umbrella. Working Pattern: Predominantly Monday to Friday, 9:00am 5:00pm, with occasional late shifts of 1:00pm 9:00pm as required. This vacancy is based in Bordesley Green, Birmingham. The initial contract will be for approximately two months, although there is potential for this to be extended. Candidates must have previous experience within housing support, homelessness, supported accommodation, floating support, tenancy support or a similar support environment. The role is subject to an Enhanced DBS covering the Adult and/or Child Workforce. Responsibilities : As a Support Administrator / Floating Support Coordinator, you will provide administrative support to the Floating Support Team and help ensure the smooth delivery of services. You will manage and process referrals into the service, ensuring all information is recorded accurately and efficiently. Part of your role will involve liaising with internal departments, external agencies and referral partners to promote the service and maximise referral opportunities. You will maintain accurate records, case notes and client information using internal systems and databases. You will support lead workers and the wider team with service coordination, appointment scheduling and general administration duties. An important aspect of the role will be monitoring referral activity and assisting with the effective management of service demand. You will communicate with service users, partner organisations and stakeholders regarding appointments, support arrangements and service availability. Where required, you may hold a small floating support caseload and provide practical support to service users within the community. You will assist service users to access relevant services, benefits, housing options and specialist support agencies where appropriate. You will contribute towards achieving service outcomes and maintaining compliance with organisational procedures. Role Experience : Previous experience within Housing Support, Homelessness, Floating Support, Supported Accommodation, Tenancy Sustainment or Supported Housing services. Experience managing referrals, service administration, case management systems and client records. Experience liaising with external agencies, local authorities, housing providers and support services. Strong organisational, communication and administrative skills. Experience supporting vulnerable adults, young people or individuals with complex needs would be advantageous. Support Administrator Service Administrator Floating Support Worker Floating Support Coordinator Housing Support Worker Supported Housing Officer Supported Housing Worker Tenancy Support Officer Homelessness Support Worker Housing Support Officer Housing Administrator Referrals Coordinator Support Coordinator Homelessness Prevention Supported Accommodation Housing Services Social Housing Charities Third Sector Birmingham West Midlands.
Marks Consulting Partners Limited
Income Officer
Marks Consulting Partners Limited
Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing Association clients in London. What the Job Will be doing Managing a caseload of current and former tenant rent accounts, ensuring income is maximised and arrears are minimised Monitoring rent accounts and taking early intervention action to prevent arrears from escalating Contacting residents through telephone calls, home visits, letters, emails and interviews to recover outstanding debt Negotiating realistic repayment arrangements and monitoring ongoing compliance Preparing and progressing arrears cases for legal action where appropriate Managing garage rent accounts and associated arrears recovery activity Providing residents with advice and support relating to rent payments, budgeting, debt management and welfare benefits Assisting residents with Universal Credit, Housing Benefit, Discretionary Housing Payments and other financial support schemes Identifying vulnerable residents and working with support agencies to sustain tenancies and prevent evictions Conducting home visits and delivering a resident-focused service that promotes positive outcomes Working collaboratively with Housing Officers, Customer Service teams and external agencies to resolve complex cases Meeting income collection targets and contributing to service improvement initiatives Ensuring all activity complies with housing legislation, data protection requirements and organisational policies What You Will Need Experience of rent arrears recovery within a Housing Association, Local Authority or TMO environment Experience managing a caseload and achieving collection targets Strong negotiation skills and experience agreeing repayment arrangements with residents Knowledge of Universal Credit, Housing Benefit and financial inclusion principles Understanding of tenancy sustainment and social housing practices Experience conducting home visits and managing challenging conversations Knowledge of legal remedies available for debt recovery Excellent customer service and communication skills Ability to work independently and manage competing priorities effectively
Jul 09, 2026
Contractor
Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing Association clients in London. What the Job Will be doing Managing a caseload of current and former tenant rent accounts, ensuring income is maximised and arrears are minimised Monitoring rent accounts and taking early intervention action to prevent arrears from escalating Contacting residents through telephone calls, home visits, letters, emails and interviews to recover outstanding debt Negotiating realistic repayment arrangements and monitoring ongoing compliance Preparing and progressing arrears cases for legal action where appropriate Managing garage rent accounts and associated arrears recovery activity Providing residents with advice and support relating to rent payments, budgeting, debt management and welfare benefits Assisting residents with Universal Credit, Housing Benefit, Discretionary Housing Payments and other financial support schemes Identifying vulnerable residents and working with support agencies to sustain tenancies and prevent evictions Conducting home visits and delivering a resident-focused service that promotes positive outcomes Working collaboratively with Housing Officers, Customer Service teams and external agencies to resolve complex cases Meeting income collection targets and contributing to service improvement initiatives Ensuring all activity complies with housing legislation, data protection requirements and organisational policies What You Will Need Experience of rent arrears recovery within a Housing Association, Local Authority or TMO environment Experience managing a caseload and achieving collection targets Strong negotiation skills and experience agreeing repayment arrangements with residents Knowledge of Universal Credit, Housing Benefit and financial inclusion principles Understanding of tenancy sustainment and social housing practices Experience conducting home visits and managing challenging conversations Knowledge of legal remedies available for debt recovery Excellent customer service and communication skills Ability to work independently and manage competing priorities effectively
Ackerman Pierce Ltd
Reviews Officer (Homelessness)
Ackerman Pierce Ltd
Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex housing and homelessness cases and produce well-reasoned review decisions. Make offers of Temporary Accommodation and settled accommodation in line with legislation and policy. Ensure all decisions comply with current housing legislation, case law and best practice. Liaise with applicants, legal representatives, housing providers and internal stakeholders. Maintain accurate case records and provide clear written communication throughout the review process. About You To be successful in this role, you will have: Proven experience conducting reviews under Part VII of the Housing Act 1996. Experience making offers of accommodation under homelessness legislation, including Temporary Accommodation. Strong knowledge of homelessness legislation, guidance and case law. Excellent written decision-making and report-writing skills. The ability to manage a demanding caseload and work independently. Previous Local Authority housing experience. This is a fantastic opportunity to join a busy and evolving Housing Service where your expertise will be highly valued. You will play a crucial role in ensuring fair, lawful and timely decisions for residents seeking housing assistance.
Jul 09, 2026
Seasonal
Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex housing and homelessness cases and produce well-reasoned review decisions. Make offers of Temporary Accommodation and settled accommodation in line with legislation and policy. Ensure all decisions comply with current housing legislation, case law and best practice. Liaise with applicants, legal representatives, housing providers and internal stakeholders. Maintain accurate case records and provide clear written communication throughout the review process. About You To be successful in this role, you will have: Proven experience conducting reviews under Part VII of the Housing Act 1996. Experience making offers of accommodation under homelessness legislation, including Temporary Accommodation. Strong knowledge of homelessness legislation, guidance and case law. Excellent written decision-making and report-writing skills. The ability to manage a demanding caseload and work independently. Previous Local Authority housing experience. This is a fantastic opportunity to join a busy and evolving Housing Service where your expertise will be highly valued. You will play a crucial role in ensuring fair, lawful and timely decisions for residents seeking housing assistance.
Adecco
Safer Communities/Anti-Social /Neighbourhood Safety Officer
Adecco Ealing, London
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 09, 2026
Contractor
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
SNG (Sovereign Network Group)
Caretaker (Part Time)
SNG (Sovereign Network Group) Bristol, Somerset
Part Time Salary based on 20 hours - up to £14,595 Join us here at SNG, we're a business with a beating social heart, and as a member of our Estates Management T eam , you'll feel good about the positive impact you make on our customers' lives, and the places they live. We're pleased to have a Part Time opportunity for a Caretaker to join the team in Bristol, working 20 hours per week - this will be over 3 days, further working pattern will be discussed at interview. As a Caretaker you'll provide a caretaking and cleaning service across our Ashley Court scheme in Bristol. You may also need to cover other local sites on occasion so a driving licence is essential. What you'll do: Internal cleaning within communal areas Undertake general grounds maintenance on estates, and play areas Keeping stair wells clean and tidy Checking on bin areas and ensure these are kept clean and tidy Manage storage area Answer enquiries on estate matters from tenants and prospective tenants and refer to therelevant Housing Officer where appropriate To be successful in this role you will have: Previous experience within a similar role with the general public Able to demonstrate a high level of customer care The ability and knowledge to carry out cleaning works using the appropriate equipment Ability to work with a minimum of supervision, prioritise tasks and co-operate with colleagues A willingness to undertake training as identified.
Jul 09, 2026
Full time
Part Time Salary based on 20 hours - up to £14,595 Join us here at SNG, we're a business with a beating social heart, and as a member of our Estates Management T eam , you'll feel good about the positive impact you make on our customers' lives, and the places they live. We're pleased to have a Part Time opportunity for a Caretaker to join the team in Bristol, working 20 hours per week - this will be over 3 days, further working pattern will be discussed at interview. As a Caretaker you'll provide a caretaking and cleaning service across our Ashley Court scheme in Bristol. You may also need to cover other local sites on occasion so a driving licence is essential. What you'll do: Internal cleaning within communal areas Undertake general grounds maintenance on estates, and play areas Keeping stair wells clean and tidy Checking on bin areas and ensure these are kept clean and tidy Manage storage area Answer enquiries on estate matters from tenants and prospective tenants and refer to therelevant Housing Officer where appropriate To be successful in this role you will have: Previous experience within a similar role with the general public Able to demonstrate a high level of customer care The ability and knowledge to carry out cleaning works using the appropriate equipment Ability to work with a minimum of supervision, prioritise tasks and co-operate with colleagues A willingness to undertake training as identified.
Office Angels
Income and Administration Officer
Office Angels City, London
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 08, 2026
Seasonal
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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