Credit Controller

About the role:

We are currently looking for an experienced Credit Controller to join the team. You must be able to demonstrate a solid background in a similar role.

Our ledger consists of approximately 1500 live accounts, ranging from individual customers to multi point National Accounts, spread across 7 depots. This role will be based at our Accounts office in Wallingford, Oxon. We use a bespoke IT system.

This is a part time, office-based role for 25 hours per week. We can be flexible on working patterns but would ideally like this to be over five days a week.

There is free parking on site, a spacious open plan first floor office with good facilities and close to shops and town.

Key Responsibilities:

Chasing overdue accounts by phone, letter and email for designated depots

Opening new customer accounts

Run credit check reports on individuals, and companies

Generate query list for depots

Take credit card payments

Provide holiday cover in the absence of colleagues in the finance team

Sending copy invoices as required

Liaise with depots to resolve or escalate customer queries

Provide support at month end

Essential skills and knowledge:

Previous experience working in a Credit Control role

A confident telephone manner

A proactive, can-do attitude

Excellent customer service skills

Knowledge of Excel, Word and Outlook