Job Description
50,000- 60,000
London Hybrid
Vantage is recruiting for an Operations Support Engineer on behalf of a global leader in smart buildings and energy management technology. This is an excellent opportunity for an electrically qualified engineer looking to move beyond traditional installation or maintenance into a technical operations role supporting cutting-edge building monitoring systems.
You'll split your time between visiting a portfolio of commercial buildings across London and working remotely, supporting system performance, fault diagnostics and maintenance coordination. The role offers structured training, exposure to modern smart building technology and a genuine pathway into a senior Operations position.
Role Overview
As an Operations Support Engineer, you'll play a key role in ensuring the reliability and performance of energy monitoring and metering systems across a major commercial property portfolio. Working closely with field engineers, contractors and clients, you'll troubleshoot technical issues, coordinate maintenance activities and provide day-to-day operational support.
This is an ideal opportunity for someone with a strong electrical background who enjoys fault finding, problem solving and developing their technical knowledge within the smart buildings industry.
Key Responsibilities
- Maintain and support building monitoring and metering systems.
- Diagnose faults across electrical metering, Modbus communications and BMS integrations.
- Coordinate maintenance visits and support field engineers.
- Monitor system alerts and respond to operational issues.
- Update service tickets and maintain technical documentation.
- Provide day-to-day administration of energy management systems.
- Deliver excellent customer service while ensuring high system uptime.
The Ideal Candidate
- City & Guilds Electrical Installation (or equivalent).
- Practical experience working in electrical installation, maintenance or service engineering.
- Experience working in switch rooms and live electrical environments.
- ECS Gold Card or equivalent qualification preferred.
- Strong fault-finding and diagnostic skills.
- A positive, hands-on attitude with excellent problem-solving ability.
- Customer-focused with good communication skills.
Desirable experience:
- Building Management Systems (BMS).
- Electrical metering systems.
- Modbus communications.
- Basic networking or IT knowledge.
Previous experience with specialist monitoring platforms isn't essential-full product and systems training will be provided. We're looking for someone with the right attitude, strong electrical fundamentals and a desire to learn.
What's on Offer
- 50,000- 60,000 basic salary.
- Hybrid working (3 days on-site, 2 days remote).
- Private health insurance.
- Mental health leave.
- Full product and technical training.
- Clear progression into a senior Operations role.
- Opportunity to work with a growing business at the forefront of smart buildings and sustainability.
- Exposure to a high-profile commercial property portfolio using modern building technology.
This is a fantastic opportunity for an electrically qualified engineer looking to broaden their skill set and build a long-term career in the smart buildings industry. If you enjoy technical problem solving, working with innovative technology and want to join a business that invests in its people, we'd love to hear from you.
Apply now or contact the Vantage team to find out more.
