Customer Advisor based in our Maidstone dealership: Cuxton Rd, Maidstone ME15 9YF, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Advisor Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Maidstone dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. A Customer Advisor will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jul 28, 2026
Full time
Customer Advisor based in our Maidstone dealership: Cuxton Rd, Maidstone ME15 9YF, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Advisor Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Maidstone dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. A Customer Advisor will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Degree in a technical or related field, or equivalent professional experience. Even better AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Jul 28, 2026
Full time
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Degree in a technical or related field, or equivalent professional experience. Even better AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Parts Advisor (12-Month Fixed-Term Contract (Maternity Cover) Sala ry: 30,000 per annum Hours: 40 hours per week, Monday to Friday The Role: As a Parts Advisor, you'll support customers, engineers and the wider after-sales team by ensuring parts are identified, ordered and supplied efficiently. Parts Advisor Key Responsibilities: Preparing parts quotations and sales orders. Processing urgent parts requests and after-sales enquiries. Chasing supplier orders and back orders. Raising warranty claims, work orders, purchase requests and invoices. Identifying parts using manufacturer systems. Liaising with customers, engineers and internal departments. Maintaining accurate records and supporting the wider after-sales team. Ensuring all work is completed in line with company procedures and Health & Safety requirements. About the Parts Advisor: Previous experience in a Parts Advisor, Service Advisor, Warranty or After-Sales role. Experience within construction plant, heavy equipment, transport or commercial vehicles is highly desirable. Excellent communication and customer service skills. Organised, proactive and able to work well in a busy team environment. If you are interested in this Parts Advisor role, please contact Rob on (phone number removed) or apply to this advert directly with your upto date CV.
Jul 28, 2026
Full time
Parts Advisor (12-Month Fixed-Term Contract (Maternity Cover) Sala ry: 30,000 per annum Hours: 40 hours per week, Monday to Friday The Role: As a Parts Advisor, you'll support customers, engineers and the wider after-sales team by ensuring parts are identified, ordered and supplied efficiently. Parts Advisor Key Responsibilities: Preparing parts quotations and sales orders. Processing urgent parts requests and after-sales enquiries. Chasing supplier orders and back orders. Raising warranty claims, work orders, purchase requests and invoices. Identifying parts using manufacturer systems. Liaising with customers, engineers and internal departments. Maintaining accurate records and supporting the wider after-sales team. Ensuring all work is completed in line with company procedures and Health & Safety requirements. About the Parts Advisor: Previous experience in a Parts Advisor, Service Advisor, Warranty or After-Sales role. Experience within construction plant, heavy equipment, transport or commercial vehicles is highly desirable. Excellent communication and customer service skills. Organised, proactive and able to work well in a busy team environment. If you are interested in this Parts Advisor role, please contact Rob on (phone number removed) or apply to this advert directly with your upto date CV.
EXPERIENCED BODYSHOP / WORKSHOP CONTROLLER Location: Birmingham Salary: From £40,000 Depending on Experience + Variable Monthly Team Bonus Job Type: Full-Time, Permanent Hours: Monday - Friday - 08:00 - 17:00 (40 Hour Week) Looking for a role where your leadership skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Bodyshop or Workshop Controller looking to take the next step in your career, this is an outstanding opportunity to join a professional accident repair centre where your organisational skills, leadership, and industry expertise will make a genuine impact. Offering a competitive salary from £40,000 depending on experience, plus a variable monthly team bonus, you'll be joining a business that genuinely values high-performing leaders. You'll take ownership of workshop productivity, technician performance, repair quality, and customer satisfaction, helping to maximise efficiency while ensuring every repair progresses smoothly from vehicle arrival through to customer handover. Working within a modern, fast-paced accident repair centre, you'll enjoy an excellent work-life balance with a Monday to Friday working week, alongside genuine long-term career progression and the opportunity to help shape a successful and growing operation. WHAT'S IN IT FOR YOU? Competitive Salary from £40,000 Depending on Experience Variable Monthly Team Bonus (Discussed at Interview) Monday to Friday Working Pattern (8:00am - 5:00pm) 40-Hour Working Week Full-Time, Permanent Position Modern Accident Repair Centre Ongoing Training & Development Career Progression Opportunities Free Onsite Parking THE ROLE As an Experienced Bodyshop / Workshop Controller, you will oversee the day-to-day operation of a busy accident repair centre, ensuring repairs are completed efficiently, profitably, and to the highest standards of quality. Must have AutoFlow experience. You will lead the workshop team, manage repair progress, coordinate departments, and ensure customers receive an exceptional level of service throughout every stage of the repair process. Key Responsibilities: Manage the daily workflow of the bodyshop, ensuring vehicles progress efficiently through every stage of repair Allocate work effectively across Panel, Paint, and MET departments to maximise workshop productivity Monitor technician performance, labour efficiency, work quality, and repair completion times Ensure all repairs comply with manufacturer repair methods, insurance requirements, BS10125 standards, and company procedures Liaise with Vehicle Damage Assessors, Parts Advisors, Insurance Companies, and customers to maintain excellent communication throughout the repair journey Proactively identify and resolve production delays to ensure customer delivery dates are achieved Carry out quality control inspections before vehicle handover to maintain exceptional repair standards Promote a positive workshop culture whilst ensuring full compliance with Health & Safety, COSHH, and company policies ABOUT YOU We're looking for an experienced, organised, and motivational leader who has a proven track record of managing a successful accident repair workshop while delivering outstanding customer service and operational performance. Previous experience as a Bodyshop Controller, Workshop Controller, Production Controller, or Bodyshop Team Leader within an automotive accident repair centre Essential experience using Autoflow Bodyshop Management Software Strong understanding of Panel, Paint, and MET repair processes Proven ability to manage workshop productivity, technician utilisation, and repair quality Excellent organisational, planning, and scheduling skills Strong commercial awareness with the ability to maximise workshop performance and profitability Confident communicating with technicians, customers, insurance companies, suppliers, and management Excellent leadership, coaching, and people management skills Strong attention to detail with a quality-first approach Ability to work calmly and effectively in a fast-paced environment Full UK Driving Licence (Essential) Alternative Job Titles: Bodyshop Controller / Workshop Controller / Production Controller / Bodyshop Production Manager / Accident Repair Controller / Workshop Manager / Repair Centre Controller / Bodyshop Supervisor / Vehicle Repair Controller / Bodyshop Team Leader / Accident Repair Workshop Controller APPLY TODAY This is an excellent opportunity to join a forward-thinking accident repair business that invests in its people, rewards performance, and provides genuine long-term career opportunities. If you're an experienced Bodyshop / Workshop Controller with Autoflow experience who is looking to join a professional accident repair centre where your leadership, technical knowledge, and operational expertise will be recognised and rewarded, we'd love to hear from you. Apply now for immediate consideration and take the next step in your accident repair management career. Contact UK - Job Reference - 54261
Jul 28, 2026
Full time
EXPERIENCED BODYSHOP / WORKSHOP CONTROLLER Location: Birmingham Salary: From £40,000 Depending on Experience + Variable Monthly Team Bonus Job Type: Full-Time, Permanent Hours: Monday - Friday - 08:00 - 17:00 (40 Hour Week) Looking for a role where your leadership skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Bodyshop or Workshop Controller looking to take the next step in your career, this is an outstanding opportunity to join a professional accident repair centre where your organisational skills, leadership, and industry expertise will make a genuine impact. Offering a competitive salary from £40,000 depending on experience, plus a variable monthly team bonus, you'll be joining a business that genuinely values high-performing leaders. You'll take ownership of workshop productivity, technician performance, repair quality, and customer satisfaction, helping to maximise efficiency while ensuring every repair progresses smoothly from vehicle arrival through to customer handover. Working within a modern, fast-paced accident repair centre, you'll enjoy an excellent work-life balance with a Monday to Friday working week, alongside genuine long-term career progression and the opportunity to help shape a successful and growing operation. WHAT'S IN IT FOR YOU? Competitive Salary from £40,000 Depending on Experience Variable Monthly Team Bonus (Discussed at Interview) Monday to Friday Working Pattern (8:00am - 5:00pm) 40-Hour Working Week Full-Time, Permanent Position Modern Accident Repair Centre Ongoing Training & Development Career Progression Opportunities Free Onsite Parking THE ROLE As an Experienced Bodyshop / Workshop Controller, you will oversee the day-to-day operation of a busy accident repair centre, ensuring repairs are completed efficiently, profitably, and to the highest standards of quality. Must have AutoFlow experience. You will lead the workshop team, manage repair progress, coordinate departments, and ensure customers receive an exceptional level of service throughout every stage of the repair process. Key Responsibilities: Manage the daily workflow of the bodyshop, ensuring vehicles progress efficiently through every stage of repair Allocate work effectively across Panel, Paint, and MET departments to maximise workshop productivity Monitor technician performance, labour efficiency, work quality, and repair completion times Ensure all repairs comply with manufacturer repair methods, insurance requirements, BS10125 standards, and company procedures Liaise with Vehicle Damage Assessors, Parts Advisors, Insurance Companies, and customers to maintain excellent communication throughout the repair journey Proactively identify and resolve production delays to ensure customer delivery dates are achieved Carry out quality control inspections before vehicle handover to maintain exceptional repair standards Promote a positive workshop culture whilst ensuring full compliance with Health & Safety, COSHH, and company policies ABOUT YOU We're looking for an experienced, organised, and motivational leader who has a proven track record of managing a successful accident repair workshop while delivering outstanding customer service and operational performance. Previous experience as a Bodyshop Controller, Workshop Controller, Production Controller, or Bodyshop Team Leader within an automotive accident repair centre Essential experience using Autoflow Bodyshop Management Software Strong understanding of Panel, Paint, and MET repair processes Proven ability to manage workshop productivity, technician utilisation, and repair quality Excellent organisational, planning, and scheduling skills Strong commercial awareness with the ability to maximise workshop performance and profitability Confident communicating with technicians, customers, insurance companies, suppliers, and management Excellent leadership, coaching, and people management skills Strong attention to detail with a quality-first approach Ability to work calmly and effectively in a fast-paced environment Full UK Driving Licence (Essential) Alternative Job Titles: Bodyshop Controller / Workshop Controller / Production Controller / Bodyshop Production Manager / Accident Repair Controller / Workshop Manager / Repair Centre Controller / Bodyshop Supervisor / Vehicle Repair Controller / Bodyshop Team Leader / Accident Repair Workshop Controller APPLY TODAY This is an excellent opportunity to join a forward-thinking accident repair business that invests in its people, rewards performance, and provides genuine long-term career opportunities. If you're an experienced Bodyshop / Workshop Controller with Autoflow experience who is looking to join a professional accident repair centre where your leadership, technical knowledge, and operational expertise will be recognised and rewarded, we'd love to hear from you. Apply now for immediate consideration and take the next step in your accident repair management career. Contact UK - Job Reference - 54261
Vehicle Technician / Vehicle Mechanic Location: St Albans Salary inc OTE: £44,000 Inc Uncapped Bonus Hours: Monday to Friday No Weekend Working Job Type: Full-Time, Permanent Looking for a role that offers genuine work-life balance, uncapped earning potential and long-term career progression? This is an excellent opportunity for an experienced Vehicle Technician / Vehicle Mechanic to join a modern dealership workshop in St Albans. Offering no weekend working, an uncapped bonus scheme, state-of-the-art workshop facilities and ongoing manufacturer training, this role is ideal for a technician looking to develop their career while enjoying a better work-life balance. Whether you're currently working in a main dealership or an independent garage, you'll have the opportunity to work with the latest technology, develop your technical expertise and become part of a supportive and growing automotive business. What's In It For You? - No Weekend Working - Minimum 31 Days Holiday, Rising to 34 Days with Length of Service - Air Conditioned Workshop - State-of-the-Art Workshop & Tooling - Manufacturer Accredited Training - Career Progression Opportunities - Preferential Rates on Vehicles, Parts & Servicing - Enhanced Maternity Leave - Employee Referral Bonus - Long-Term Career Stability The Role As a Vehicle Technician / Vehicle Mechanic, you'll be responsible for carrying out servicing, maintenance, diagnostics and repairs while ensuring every vehicle is completed to the highest manufacturer standards. Responsibilities include: - Carrying out scheduled servicing and maintenance in line with manufacturer guidelines - Diagnosing mechanical and electrical faults efficiently - Completing Electronic Vehicle Health Checks (EVHCs) and reporting findings accurately - Providing technical advice and recommendations to Service Advisors and customers where required - Ensuring all work is completed safely and to manufacturer standards - Maintaining accurate workshop documentation and job records - Participating in ongoing manufacturer and technical training About You - NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair is essential - Previous experience as a Vehicle Technician / Vehicle Mechanic / Automotive Technician / Car Mechanic / Motor Vehicle Technician - Around 2 years' workshop experience is desirable but not essential - Strong diagnostic and fault-finding skills - Excellent communication and customer service skills - Ability to work efficiently both independently and as part of a busy workshop team - Full UK Driving Licence required - Positive attitude with excellent attention to detail and a willingness to continue learning and developing Apply Today This is a fantastic opportunity to join a business that genuinely invests in its people, offers excellent work-life balance with no weekend working, and provides outstanding training and long-term career progression. If you're an experienced Vehicle Technician / Vehicle Mechanic looking for your next challenge in St Albans, we'd love to hear from you. Apply now for immediate consideration. For more information or to apply for this position, please contact Kieran at Auto Skills UK quoting Job Reference 54336.
Jul 28, 2026
Full time
Vehicle Technician / Vehicle Mechanic Location: St Albans Salary inc OTE: £44,000 Inc Uncapped Bonus Hours: Monday to Friday No Weekend Working Job Type: Full-Time, Permanent Looking for a role that offers genuine work-life balance, uncapped earning potential and long-term career progression? This is an excellent opportunity for an experienced Vehicle Technician / Vehicle Mechanic to join a modern dealership workshop in St Albans. Offering no weekend working, an uncapped bonus scheme, state-of-the-art workshop facilities and ongoing manufacturer training, this role is ideal for a technician looking to develop their career while enjoying a better work-life balance. Whether you're currently working in a main dealership or an independent garage, you'll have the opportunity to work with the latest technology, develop your technical expertise and become part of a supportive and growing automotive business. What's In It For You? - No Weekend Working - Minimum 31 Days Holiday, Rising to 34 Days with Length of Service - Air Conditioned Workshop - State-of-the-Art Workshop & Tooling - Manufacturer Accredited Training - Career Progression Opportunities - Preferential Rates on Vehicles, Parts & Servicing - Enhanced Maternity Leave - Employee Referral Bonus - Long-Term Career Stability The Role As a Vehicle Technician / Vehicle Mechanic, you'll be responsible for carrying out servicing, maintenance, diagnostics and repairs while ensuring every vehicle is completed to the highest manufacturer standards. Responsibilities include: - Carrying out scheduled servicing and maintenance in line with manufacturer guidelines - Diagnosing mechanical and electrical faults efficiently - Completing Electronic Vehicle Health Checks (EVHCs) and reporting findings accurately - Providing technical advice and recommendations to Service Advisors and customers where required - Ensuring all work is completed safely and to manufacturer standards - Maintaining accurate workshop documentation and job records - Participating in ongoing manufacturer and technical training About You - NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair is essential - Previous experience as a Vehicle Technician / Vehicle Mechanic / Automotive Technician / Car Mechanic / Motor Vehicle Technician - Around 2 years' workshop experience is desirable but not essential - Strong diagnostic and fault-finding skills - Excellent communication and customer service skills - Ability to work efficiently both independently and as part of a busy workshop team - Full UK Driving Licence required - Positive attitude with excellent attention to detail and a willingness to continue learning and developing Apply Today This is a fantastic opportunity to join a business that genuinely invests in its people, offers excellent work-life balance with no weekend working, and provides outstanding training and long-term career progression. If you're an experienced Vehicle Technician / Vehicle Mechanic looking for your next challenge in St Albans, we'd love to hear from you. Apply now for immediate consideration. For more information or to apply for this position, please contact Kieran at Auto Skills UK quoting Job Reference 54336.
Automotive Parts Supervisor Canterbury (Kent) 32,260 basic plus bonus We are currently recruiting for an experienced Automotive Parts Supervisor to join a well-established franchised dealer group in the Croydon area. This is a great opportunity to join a friendly, supportive team within a business that invests in both its people and long-term growth. The Role As Parts Supervisor, you will play a key role in overseeing the day-to-day operations of the parts department, ensuring efficiency, profitability, and excellent customer service. Your responsibilities will include: Leading, motivating, and supporting the parts team to achieve targets Managing stock control, ordering, and inventory levels effectively Driving parts sales to both trade and retail customers Developing and implementing marketing strategies to maximise revenue Ensuring accurate administration, reporting, and data management Maintaining strong relationships with suppliers and internal departments Upholding high standards of Health & Safety and operational processes About You Previous experience as a Parts Supervisor or senior parts professional within the automotive industry Experience within a franchised dealership or motor factor environment preferred Strong organisational and leadership skills Process-driven with a keen eye for detail Commercially aware with a focus on driving sales and performance Positive, team-focused attitude with a commitment to high standards What We Offer Competitive salary of 32,260 plus bonus Industry-leading benefits package Structured training and development programme Clear career progression opportunities Supportive team environment with strong leadership Long-term job security within a growing dealer group If you are looking to take the next step in your automotive parts career within a forward-thinking and supportive business, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jul 28, 2026
Full time
Automotive Parts Supervisor Canterbury (Kent) 32,260 basic plus bonus We are currently recruiting for an experienced Automotive Parts Supervisor to join a well-established franchised dealer group in the Croydon area. This is a great opportunity to join a friendly, supportive team within a business that invests in both its people and long-term growth. The Role As Parts Supervisor, you will play a key role in overseeing the day-to-day operations of the parts department, ensuring efficiency, profitability, and excellent customer service. Your responsibilities will include: Leading, motivating, and supporting the parts team to achieve targets Managing stock control, ordering, and inventory levels effectively Driving parts sales to both trade and retail customers Developing and implementing marketing strategies to maximise revenue Ensuring accurate administration, reporting, and data management Maintaining strong relationships with suppliers and internal departments Upholding high standards of Health & Safety and operational processes About You Previous experience as a Parts Supervisor or senior parts professional within the automotive industry Experience within a franchised dealership or motor factor environment preferred Strong organisational and leadership skills Process-driven with a keen eye for detail Commercially aware with a focus on driving sales and performance Positive, team-focused attitude with a commitment to high standards What We Offer Competitive salary of 32,260 plus bonus Industry-leading benefits package Structured training and development programme Clear career progression opportunities Supportive team environment with strong leadership Long-term job security within a growing dealer group If you are looking to take the next step in your automotive parts career within a forward-thinking and supportive business, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Jul 28, 2026
Full time
Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
About the role Are you looking for an opportunity that means that you do not need to choose between education and practical skills, a pathway that is just the start of a fantastic journey towards your future career in the automotive industry, working with one of the world's most prestigious and technologically advanced car manufacturers; then have you considered a BMW/MINI Apprenticeship? Sytner Chigwell, are proud to offer you the opportunity of joining us as a Parts Apprentice. You would be working towards achieving a Customer Service Practitioner Qualification. You will have the opportunity to work around the latest cars, supplying parts to our workshop, retail and trade customers. Sytner Chigwell includes a large parts department, state of the art workshop and customer focused showroom. On your journey, you will be supported by a Mentor whilst working with us, this is in conjunction with the brand specific training (all training is dual branded). Is this the opportunity for you, consider these questions: Do you have a keen interest and enthusiasm for luxury vehicles, and the drive to deliver a right fix first time service to our customers? Do you have a positive attitude, good work ethic and a willingness to learn? Do you meet the entry requirements for an apprenticeship? A desire to start your career journey with the largest UK Automotive Retailer group? Then we believe that an apprenticeship with us, may be the right next step for you, and we would like to hear from you, apply online and a member of the dedicated Babcock recruitment team will provide you with any further information and explain the next stage. Applicants are required to have or predicted to obtain GCSE Grade A -C/ 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths One other subject. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Apply here
Jul 28, 2026
Full time
About the role Are you looking for an opportunity that means that you do not need to choose between education and practical skills, a pathway that is just the start of a fantastic journey towards your future career in the automotive industry, working with one of the world's most prestigious and technologically advanced car manufacturers; then have you considered a BMW/MINI Apprenticeship? Sytner Chigwell, are proud to offer you the opportunity of joining us as a Parts Apprentice. You would be working towards achieving a Customer Service Practitioner Qualification. You will have the opportunity to work around the latest cars, supplying parts to our workshop, retail and trade customers. Sytner Chigwell includes a large parts department, state of the art workshop and customer focused showroom. On your journey, you will be supported by a Mentor whilst working with us, this is in conjunction with the brand specific training (all training is dual branded). Is this the opportunity for you, consider these questions: Do you have a keen interest and enthusiasm for luxury vehicles, and the drive to deliver a right fix first time service to our customers? Do you have a positive attitude, good work ethic and a willingness to learn? Do you meet the entry requirements for an apprenticeship? A desire to start your career journey with the largest UK Automotive Retailer group? Then we believe that an apprenticeship with us, may be the right next step for you, and we would like to hear from you, apply online and a member of the dedicated Babcock recruitment team will provide you with any further information and explain the next stage. Applicants are required to have or predicted to obtain GCSE Grade A -C/ 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths One other subject. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Apply here
Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.
Jul 28, 2026
Full time
Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.
Kemp Recruitment Ltd
Welwyn Garden City, Hertfordshire
Parts & Trade Counter Advisor If you enjoy helping customers, have an interest in agricultural, horticultural or groundcare machinery, and thrive in a busy environment, we'd love to hear from you. The Role Reporting to the Parts & Retail Manager, you'll be responsible for providing excellent customer service while supporting the day-to-day running of the trade counter and showroom. Your duties will include: Assisting customers in person, over the phone and via email. Identifying and supplying the correct parts and products. Selling parts, hardware, clothing and groundcare equipment. Supporting workshop technicians with parts identification. Receiving deliveries and processing customer orders. Maintaining a tidy, well-stocked showroom. Processing payments accurately and efficiently. About YouYou'll have: Excellent customer service and communication skills. A positive, proactive attitude and enjoy working as part of a team. Good computer skills and attention to detail. The ability to work well in a fast-paced environment. A full UK driving licence. Desirable: Knowledge of agricultural, horticultural or groundcare machinery and parts. Previous parts, trade counter, retail or showroom experience. Sales experience within the agricultural or groundcare industry. What's On Offer Permanent, full-time position. 39-hour working week 32 days annual leave (including bank holidays). Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme.
Jul 27, 2026
Full time
Parts & Trade Counter Advisor If you enjoy helping customers, have an interest in agricultural, horticultural or groundcare machinery, and thrive in a busy environment, we'd love to hear from you. The Role Reporting to the Parts & Retail Manager, you'll be responsible for providing excellent customer service while supporting the day-to-day running of the trade counter and showroom. Your duties will include: Assisting customers in person, over the phone and via email. Identifying and supplying the correct parts and products. Selling parts, hardware, clothing and groundcare equipment. Supporting workshop technicians with parts identification. Receiving deliveries and processing customer orders. Maintaining a tidy, well-stocked showroom. Processing payments accurately and efficiently. About YouYou'll have: Excellent customer service and communication skills. A positive, proactive attitude and enjoy working as part of a team. Good computer skills and attention to detail. The ability to work well in a fast-paced environment. A full UK driving licence. Desirable: Knowledge of agricultural, horticultural or groundcare machinery and parts. Previous parts, trade counter, retail or showroom experience. Sales experience within the agricultural or groundcare industry. What's On Offer Permanent, full-time position. 39-hour working week 32 days annual leave (including bank holidays). Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme.
Bodyshop General Manager Up to 60,000 Basic - OTE 90,000+ - 500 Monthly Car Allowance Northampton Lead a High-Performing BSI-Approved Repair Centre Permanent, full-time position - Monday to Friday Up to 60,000 basic salary with OTE of 90,000+ Exciting new bonus structure in place, offering exceptional earning potential for high performers 500 monthly car allowance Lead a successful, high-performing team Established, BSI-approved repair centre Genuine autonomy within a growing repair group For a confidential discussion, please contact Rochelle on (phone number removed). This isn't a role for someone who simply keeps a bodyshop running. We're looking for a true business leader who can inspire people, drive performance, develop high-performing teams and deliver exceptional commercial results across a busy, successful accident repair centre. If you've built your career within the accident repair industry or you're currently leading a franchised dealer bodyshop, this is an opportunity to take operational and commercial ownership of an established, high-performing repair centre with the backing of a successful and growing repair group. You'll inherit an experienced team, established relationships with work providers and the autonomy to make a genuine impact on site performance. This is a role for an ambitious leader who enjoys taking ownership, empowering teams and continually improving performance. You'll have the opportunity to influence the success of your site while being supported by an established and growing repair group. The Role - Bodyshop General Manager Your responsibilities will include: Leading and developing an experienced team of Paint Sprayers, Panel Beaters, MET Technicians, VDA's and administrative staff. Full operational responsibility for the site, including Health & Safety, financial performance, customer satisfaction and operational KPIs. Driving productivity, efficiency and profitability across the business. Delivering and exceeding Key-to-Key, CSI and financial targets. Providing strong leadership to all site employees to achieve operational and commercial objectives. Monitoring site performance through financial reporting and operational KPIs to drive continuous improvement. Building and maintaining excellent relationships with insurers, work providers, suppliers and key stakeholders. Holding daily production meetings with Team Leaders, Parts and Reception teams to ensure repairs are completed on time. Managing customer concerns professionally while maintaining exceptional levels of customer satisfaction. Experience using Autoflow BMS, Audatex or similar bodyshop management systems would be advantageous. What we are looking for: We're searching for a commercially minded leader-not just an operational manager. You'll already have experience leading a successful accident repair operation or a manufacturer-approved dealer bodyshop and understand what it takes to deliver outstanding operational and financial performance. If you'd like to discuss this Bodyshop General Manager opportunity in more detail, please contact Rochelle at Clear Automotive on (phone number removed) for a confidential conversation. We recruit for candidates with the following skill sets: Panel Beater, Panel Technician, MET Technician, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident Repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more. IND123
Jul 27, 2026
Full time
Bodyshop General Manager Up to 60,000 Basic - OTE 90,000+ - 500 Monthly Car Allowance Northampton Lead a High-Performing BSI-Approved Repair Centre Permanent, full-time position - Monday to Friday Up to 60,000 basic salary with OTE of 90,000+ Exciting new bonus structure in place, offering exceptional earning potential for high performers 500 monthly car allowance Lead a successful, high-performing team Established, BSI-approved repair centre Genuine autonomy within a growing repair group For a confidential discussion, please contact Rochelle on (phone number removed). This isn't a role for someone who simply keeps a bodyshop running. We're looking for a true business leader who can inspire people, drive performance, develop high-performing teams and deliver exceptional commercial results across a busy, successful accident repair centre. If you've built your career within the accident repair industry or you're currently leading a franchised dealer bodyshop, this is an opportunity to take operational and commercial ownership of an established, high-performing repair centre with the backing of a successful and growing repair group. You'll inherit an experienced team, established relationships with work providers and the autonomy to make a genuine impact on site performance. This is a role for an ambitious leader who enjoys taking ownership, empowering teams and continually improving performance. You'll have the opportunity to influence the success of your site while being supported by an established and growing repair group. The Role - Bodyshop General Manager Your responsibilities will include: Leading and developing an experienced team of Paint Sprayers, Panel Beaters, MET Technicians, VDA's and administrative staff. Full operational responsibility for the site, including Health & Safety, financial performance, customer satisfaction and operational KPIs. Driving productivity, efficiency and profitability across the business. Delivering and exceeding Key-to-Key, CSI and financial targets. Providing strong leadership to all site employees to achieve operational and commercial objectives. Monitoring site performance through financial reporting and operational KPIs to drive continuous improvement. Building and maintaining excellent relationships with insurers, work providers, suppliers and key stakeholders. Holding daily production meetings with Team Leaders, Parts and Reception teams to ensure repairs are completed on time. Managing customer concerns professionally while maintaining exceptional levels of customer satisfaction. Experience using Autoflow BMS, Audatex or similar bodyshop management systems would be advantageous. What we are looking for: We're searching for a commercially minded leader-not just an operational manager. You'll already have experience leading a successful accident repair operation or a manufacturer-approved dealer bodyshop and understand what it takes to deliver outstanding operational and financial performance. If you'd like to discuss this Bodyshop General Manager opportunity in more detail, please contact Rochelle at Clear Automotive on (phone number removed) for a confidential conversation. We recruit for candidates with the following skill sets: Panel Beater, Panel Technician, MET Technician, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident Repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more. IND123
Customer Care Advisor - Immediate start Location: Oldham Full-Time 2 weeks temp (holiday cover) Working Hours: Monday-Friday 8:30am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise and manage purchase orders for materials, uniforms, and parts Upload and maintain compliance documentation to ensure high audit scores Communicate effectively with customers, contractors, and internal account teams Support colleagues during busy periods or absences About You Strong background in customer service, helpdesk, or call centre environments. Confident communicator with excellent telephone etiquette. Highly organised with strong attention to detail and multitasking ability. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service. Qualifications & Experience Experience in a similar role. Proven experience coordinating contractors or suppliers. If you are interested and feel you fit the above requirements. Please apply or call Jess on (phone number removed)
Jul 27, 2026
Seasonal
Customer Care Advisor - Immediate start Location: Oldham Full-Time 2 weeks temp (holiday cover) Working Hours: Monday-Friday 8:30am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise and manage purchase orders for materials, uniforms, and parts Upload and maintain compliance documentation to ensure high audit scores Communicate effectively with customers, contractors, and internal account teams Support colleagues during busy periods or absences About You Strong background in customer service, helpdesk, or call centre environments. Confident communicator with excellent telephone etiquette. Highly organised with strong attention to detail and multitasking ability. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service. Qualifications & Experience Experience in a similar role. Proven experience coordinating contractors or suppliers. If you are interested and feel you fit the above requirements. Please apply or call Jess on (phone number removed)
Listers Group Limited
Stratford-upon-avon, Warwickshire
Job Introduction We are recruiting for a Service Advisor to join our Volkswagen Dealership in Stratford-upon-Avon. The standard working hours for this position are Monday to Friday, rotating between 7.30am to 4.30pm and 9am to 6pm on a weekly basis, with one in every three Saturdays from 08:00 to 13:00. £31,500 basic salary plus bonus, with an OTE of £39,600. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Role and Responsibilities Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
Jul 27, 2026
Full time
Job Introduction We are recruiting for a Service Advisor to join our Volkswagen Dealership in Stratford-upon-Avon. The standard working hours for this position are Monday to Friday, rotating between 7.30am to 4.30pm and 9am to 6pm on a weekly basis, with one in every three Saturdays from 08:00 to 13:00. £31,500 basic salary plus bonus, with an OTE of £39,600. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Role and Responsibilities Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.
Jul 27, 2026
Full time
Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.
Job Introduction We are recruiting for a Service Advisor to join our Audi Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Salaries include basic salary up to £32,000 plus a monthly bonus, with an OTE of £38,000. Role and Responsibilities You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
Jul 27, 2026
Full time
Job Introduction We are recruiting for a Service Advisor to join our Audi Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Salaries include basic salary up to £32,000 plus a monthly bonus, with an OTE of £38,000. Role and Responsibilities You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
Service Co-ordinator, Banbury Salary £27,000 - £28,000 per annum + Bonus £600.00 - £1000.00 per annum Our client is seeking to find a friendly, outgoing, organised Service Co-ordinator toto work closely with their Engineers and Customers in a fast-paced small team. Duties: Responsible for a team of engineers, usually 2-4 depending on experience. Responding to customer inquiries and keeping them up to date with progress. Arranging annual and bi-annual callouts for routing calibration for equipment. Assist the engineers with diary management, and routing and ensure you communicate as a team. Answer incoming telephone calls, assist customers and our engineers with their requests, or re-direct calls to the correct person/department where necessary. 60% telephone liaison, 40% Invoicing Complete administration of engineer reports and customer invoicing within 48 hours. Ensure the CRM system is kept accurate and up to date. Update the customer database, gather further details for customer records. Monitor the department email inbox and respond to customers based on the urgency. Skills required: Experience within Customer Services essential Preference given to those from an Automotive background - (Service Advisor) Preference given to those with technical parts experience Excellent telephone manner Preference given to those with experience with Customer Services or Service Co-ordination or Service Administration Strong attention to detail Team player, keen to work within a small friendly fast-paced team Good MS Office skills 25 days of annual leave, plus 8 bank holidays. Working hours are 08:30 - 17:00 Mon to Thu and 08:30 - 16:30 Fri. (1 hour for lunch)
Jul 27, 2026
Full time
Service Co-ordinator, Banbury Salary £27,000 - £28,000 per annum + Bonus £600.00 - £1000.00 per annum Our client is seeking to find a friendly, outgoing, organised Service Co-ordinator toto work closely with their Engineers and Customers in a fast-paced small team. Duties: Responsible for a team of engineers, usually 2-4 depending on experience. Responding to customer inquiries and keeping them up to date with progress. Arranging annual and bi-annual callouts for routing calibration for equipment. Assist the engineers with diary management, and routing and ensure you communicate as a team. Answer incoming telephone calls, assist customers and our engineers with their requests, or re-direct calls to the correct person/department where necessary. 60% telephone liaison, 40% Invoicing Complete administration of engineer reports and customer invoicing within 48 hours. Ensure the CRM system is kept accurate and up to date. Update the customer database, gather further details for customer records. Monitor the department email inbox and respond to customers based on the urgency. Skills required: Experience within Customer Services essential Preference given to those from an Automotive background - (Service Advisor) Preference given to those with technical parts experience Excellent telephone manner Preference given to those with experience with Customer Services or Service Co-ordination or Service Administration Strong attention to detail Team player, keen to work within a small friendly fast-paced team Good MS Office skills 25 days of annual leave, plus 8 bank holidays. Working hours are 08:30 - 17:00 Mon to Thu and 08:30 - 16:30 Fri. (1 hour for lunch)
We are currently seeking a highly experienced Automotive Parts Sales Advisor on behalf of a reputable automotive group located in Croydon, Surrey. This role offers an excellent opportunity for skilled individuals looking to further their career within the motor trade industry. Our client is highly regarded for its award-winning service, extensive franchise network, and commitment to employee development. Key benefits of a Parts Sales Advisor: Competitive annual salary circa 30,000, with potential bonuses to increase earnings Working hours are Monday to Friday, from 7:00am to 5:30pm, with no weekend work required Generous holiday entitlement of 20 days plus bank holidays Contributory pension scheme Clear career progression pathways, with internal promotion opportunities Recognition of long service through celebrations and reward vouchers Supportive team environment focused on delivering excellent customer service and account management Duties of a Parts Sales Advisor: Respond to customer sales inquiries, orders, and queries promptly and professionally Manage escalations of customer issues in collaboration with senior parts advisors and management Uphold company policies and procedures during customer interactions Follow up on calls to ensure customer satisfaction Maintain knowledge of products, services, and policies through ongoing training Accurately understand and clarify customer requests Upsell products and services actively to reach sales targets Maintain accurate customer records within the CRM system, including call logs and reports Conduct parts lookups and pre-pick customer orders to ensure efficient service Support the overall parts sales operation within a busy dealership environment Requirements of a Parts Sales Advisor: Minimum of 2 years experience as a Parts Advisor within a main dealership or similar automotive environment Proficiency in systems such as Kerridge or equivalent dealership software Strong customer service skills, with the ability to handle inquiries and resolve issues professionally A proactive approach to upselling and achieving sales targets Excellent communication skills and attention to detail Enthusiasm for career progression within the motor trade industry This is an excellent opportunity for a Parts Sales Advisor to join a company that values its staff, offers rewarding career progression, and recognises loyalty. If you are a dedicated and experienced Parts Advisor seeking a new challenge in Croydon, Surrey, this role is ideal for you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Greater London, today to discover more about this fantastic opportunity.
Jul 27, 2026
Full time
We are currently seeking a highly experienced Automotive Parts Sales Advisor on behalf of a reputable automotive group located in Croydon, Surrey. This role offers an excellent opportunity for skilled individuals looking to further their career within the motor trade industry. Our client is highly regarded for its award-winning service, extensive franchise network, and commitment to employee development. Key benefits of a Parts Sales Advisor: Competitive annual salary circa 30,000, with potential bonuses to increase earnings Working hours are Monday to Friday, from 7:00am to 5:30pm, with no weekend work required Generous holiday entitlement of 20 days plus bank holidays Contributory pension scheme Clear career progression pathways, with internal promotion opportunities Recognition of long service through celebrations and reward vouchers Supportive team environment focused on delivering excellent customer service and account management Duties of a Parts Sales Advisor: Respond to customer sales inquiries, orders, and queries promptly and professionally Manage escalations of customer issues in collaboration with senior parts advisors and management Uphold company policies and procedures during customer interactions Follow up on calls to ensure customer satisfaction Maintain knowledge of products, services, and policies through ongoing training Accurately understand and clarify customer requests Upsell products and services actively to reach sales targets Maintain accurate customer records within the CRM system, including call logs and reports Conduct parts lookups and pre-pick customer orders to ensure efficient service Support the overall parts sales operation within a busy dealership environment Requirements of a Parts Sales Advisor: Minimum of 2 years experience as a Parts Advisor within a main dealership or similar automotive environment Proficiency in systems such as Kerridge or equivalent dealership software Strong customer service skills, with the ability to handle inquiries and resolve issues professionally A proactive approach to upselling and achieving sales targets Excellent communication skills and attention to detail Enthusiasm for career progression within the motor trade industry This is an excellent opportunity for a Parts Sales Advisor to join a company that values its staff, offers rewarding career progression, and recognises loyalty. If you are a dedicated and experienced Parts Advisor seeking a new challenge in Croydon, Surrey, this role is ideal for you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Greater London, today to discover more about this fantastic opportunity.
Depot Sales Assistant - Parts Advisor Tool Sales Assistant Sales Advisor Bolton Greater Manchester Would you like to work in a Tool Sales Branch working just Monday Friday, 8am 5pm! Brooklyn Recruitment currently have a really exciting role available for a Sales Advisor / Parts Advisor / Tool Sales Assistant in the Bolton area of Greater Manchester. The company sell products and spares to the tool hire, construction, plant and groundcare industries. The Parts Advisor / Tool Sales Assistant / Sales Advisor s role is extremely varied so no two days will be the same. The duties will include: Communicating with customers face to face and via email or telephone. Liaising with suppliers. Operating suppliers systems to check parts and stock. Using the company s internal systems. Demonstrating products to customers. Providing Quotes Taking payments Sending service reminders Updating social media with offers and promotions Picking and packing. Carrying out inspections on machinery. Other duties as required To be suitable for this role of Sales Advisor / Parts Advisor / Tool Sales Assistant you should ideally have held a similar position within the construction / plant / tool hire industry or alternatively be extremely knowledgeable about different tools and products. You should also be computer literate as well as having great communication skills. In return for your hard work as Parts Advisor / Tool Sales Assistant / Sales Advisor you will be rewarded with a competitive salary, a pension, a healthcare scheme, a fantastic bonus scheme and an excellent working environment.
Jul 27, 2026
Full time
Depot Sales Assistant - Parts Advisor Tool Sales Assistant Sales Advisor Bolton Greater Manchester Would you like to work in a Tool Sales Branch working just Monday Friday, 8am 5pm! Brooklyn Recruitment currently have a really exciting role available for a Sales Advisor / Parts Advisor / Tool Sales Assistant in the Bolton area of Greater Manchester. The company sell products and spares to the tool hire, construction, plant and groundcare industries. The Parts Advisor / Tool Sales Assistant / Sales Advisor s role is extremely varied so no two days will be the same. The duties will include: Communicating with customers face to face and via email or telephone. Liaising with suppliers. Operating suppliers systems to check parts and stock. Using the company s internal systems. Demonstrating products to customers. Providing Quotes Taking payments Sending service reminders Updating social media with offers and promotions Picking and packing. Carrying out inspections on machinery. Other duties as required To be suitable for this role of Sales Advisor / Parts Advisor / Tool Sales Assistant you should ideally have held a similar position within the construction / plant / tool hire industry or alternatively be extremely knowledgeable about different tools and products. You should also be computer literate as well as having great communication skills. In return for your hard work as Parts Advisor / Tool Sales Assistant / Sales Advisor you will be rewarded with a competitive salary, a pension, a healthcare scheme, a fantastic bonus scheme and an excellent working environment.
TPS Parts Sales Executive We have an exciting new opportunity for a Parts Sales Executive to join our growing TPS business in Leeds. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. As a Parts Advisor you will be working with the Sales Manager and team to deliver excellent service to our Customers and achieve the sales objectives of the Centre Parts interpretation & identification is a key element of this role, parts experience or motor mechanical knowledge would be an advantage but is not essential. What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel What we can offer you: A genuine platform for you to develop your career and skills through our industry leading training and development programmes. A Volkswagen Group induction programme that provides you all of the knowledge for you to excel in the workplace An honest and trustworthy place of work with an opportunity to join an exceptionally knowledgeable team of industry professionals Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jul 25, 2026
Full time
TPS Parts Sales Executive We have an exciting new opportunity for a Parts Sales Executive to join our growing TPS business in Leeds. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. As a Parts Advisor you will be working with the Sales Manager and team to deliver excellent service to our Customers and achieve the sales objectives of the Centre Parts interpretation & identification is a key element of this role, parts experience or motor mechanical knowledge would be an advantage but is not essential. What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel What we can offer you: A genuine platform for you to develop your career and skills through our industry leading training and development programmes. A Volkswagen Group induction programme that provides you all of the knowledge for you to excel in the workplace An honest and trustworthy place of work with an opportunity to join an exceptionally knowledgeable team of industry professionals Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Parts Advisor Sittingbourne £40,(Apply online only) - £42,(Apply online only) + Bonus + Training + Progression The Company NEOS Engineering are working with a leading global manufacturer of construction equipment that continues to grow its UK operation. Due to continued expansion, they're looking to appoint an experienced Parts Advisor to join their busy team based in Sittingbourne. This is an excellent opportunity to join a well-established OEM that invests heavily in its people, technology and future. If you have experience within plant, agricultural, HGV, commercial vehicle or automotive parts and thrive in a fast-paced customer-focused environment, this could be the perfect opportunity. The Role As a Parts Advisor, you'll be responsible for supporting customers, dealers and field service engineers with parts enquiries, identifying the correct components and ensuring orders are processed efficiently. You'll play a vital role in keeping customer equipment operational by delivering a first-class parts service. Key Responsibilities Manage incoming parts enquiries via telephone and email. Identify and supply the correct parts using electronic parts catalogues and technical information. Process customer and internal parts orders accurately and efficiently. Produce quotations and provide pricing information. Liaise with the warehouse to ensure prompt dispatch and delivery of parts. Support field service engineers with urgent parts requirements. Build and maintain excellent customer relationships through professional communication and service. Maintain accurate records using internal systems. Assist with stock management and inventory control where required. The Ideal Candidate We're looking for someone with: Previous experience as a Parts Advisor, Parts Controller or Parts Administrator. Experience within construction plant, agricultural machinery, HGV, commercial vehicles, forklifts, powered access or a similar engineering environment. Strong communication and customer service skills. Excellent organisational skills with a keen eye for detail. Good IT skills and experience using parts management systems. The ability to work efficiently under pressure and manage multiple priorities. A proactive, positive attitude with a team-focused approach. What's on Offer? Salary up to £42,(Apply online only) Excellent long-term career prospects with a market-leading equipment manufacturer. Ongoing training and professional development. Modern working environment with a supportive team. Stable, permanent position within a growing business. Opportunity to work with premium construction equipment and industry-leading products. The Opportunity This is a fantastic opportunity to join a highly respected manufacturer with ambitious growth plans across the UK. You'll become part of a supportive team where your knowledge and customer service skills will be valued, with genuine opportunities to develop your career. If you're an experienced Parts Advisor looking for your next challenge, apply today or contact NEOS Engineering for a confidential discussion.
Jul 25, 2026
Full time
Parts Advisor Sittingbourne £40,(Apply online only) - £42,(Apply online only) + Bonus + Training + Progression The Company NEOS Engineering are working with a leading global manufacturer of construction equipment that continues to grow its UK operation. Due to continued expansion, they're looking to appoint an experienced Parts Advisor to join their busy team based in Sittingbourne. This is an excellent opportunity to join a well-established OEM that invests heavily in its people, technology and future. If you have experience within plant, agricultural, HGV, commercial vehicle or automotive parts and thrive in a fast-paced customer-focused environment, this could be the perfect opportunity. The Role As a Parts Advisor, you'll be responsible for supporting customers, dealers and field service engineers with parts enquiries, identifying the correct components and ensuring orders are processed efficiently. You'll play a vital role in keeping customer equipment operational by delivering a first-class parts service. Key Responsibilities Manage incoming parts enquiries via telephone and email. Identify and supply the correct parts using electronic parts catalogues and technical information. Process customer and internal parts orders accurately and efficiently. Produce quotations and provide pricing information. Liaise with the warehouse to ensure prompt dispatch and delivery of parts. Support field service engineers with urgent parts requirements. Build and maintain excellent customer relationships through professional communication and service. Maintain accurate records using internal systems. Assist with stock management and inventory control where required. The Ideal Candidate We're looking for someone with: Previous experience as a Parts Advisor, Parts Controller or Parts Administrator. Experience within construction plant, agricultural machinery, HGV, commercial vehicles, forklifts, powered access or a similar engineering environment. Strong communication and customer service skills. Excellent organisational skills with a keen eye for detail. Good IT skills and experience using parts management systems. The ability to work efficiently under pressure and manage multiple priorities. A proactive, positive attitude with a team-focused approach. What's on Offer? Salary up to £42,(Apply online only) Excellent long-term career prospects with a market-leading equipment manufacturer. Ongoing training and professional development. Modern working environment with a supportive team. Stable, permanent position within a growing business. Opportunity to work with premium construction equipment and industry-leading products. The Opportunity This is a fantastic opportunity to join a highly respected manufacturer with ambitious growth plans across the UK. You'll become part of a supportive team where your knowledge and customer service skills will be valued, with genuine opportunities to develop your career. If you're an experienced Parts Advisor looking for your next challenge, apply today or contact NEOS Engineering for a confidential discussion.
