HR Manager Huddersfield Hybrid (3 days on site, 2 from home) 45,000 - 52,000 Not every HR role is about policies, process and red tape. Some are about rolling your sleeves up, building relationships and making a genuine impact in a fast-moving business. We're partnering with an exciting lifestyle brand to appoint an HR Manager who thrives in a commercial, entrepreneurial environment. This is a fantastic opportunity to join a well-established business that has been through significant transformation and is now focused on its next phase of growth. Reporting directly to the Managing Director, you'll become the trusted HR lead across the business, partnering with managers to provide practical, commercially focused HR support that helps the business move forward. This isn't a business looking to overcomplicate HR. They're looking for someone who can bring common sense, credibility and confidence, balancing what's right for the people with what's right for the business. The role Act as the go-to HR lead for managers across the business. Manage the full employee lifecycle, from onboarding through to exit. Lead and support a wide range of employee relations matters. Coach and advise managers on people-related issues. Review and continuously improve HR policies and processes. Ensure compliance with employment legislation and HR best practice. Build trusted relationships across the business, influencing at all levels. Help shape and develop a pragmatic, commercially focused HR function. About you You'll be a confident HR generalist who enjoys working in a fast-paced environment where no two days are the same. You'll bring: Experience operating as an HR Manager, Senior HR Advisor or HR Business Partner. Strong employee relations and employment law knowledge. A commercial, pragmatic approach to HR. The confidence to influence and challenge managers where appropriate. A hands-on mindset with the ability to adapt quickly. Excellent relationship-building and stakeholder management skills. Experience within retail, fashion, lifestyle, sport or another customer-led environment would be advantageous. Most importantly, you'll enjoy working in an agile business where you can make decisions, build strong relationships and genuinely influence the direction of the people agenda. Why apply? This is a brilliant opportunity to join a business where you'll have real visibility, work closely with the Managing Director and play a key role in shaping the future of the HR function. If you're looking for a role where you can genuinely make an impact within a growing, commercially minded business, we'd love to hear from you. BH36928
Jul 31, 2026
Full time
HR Manager Huddersfield Hybrid (3 days on site, 2 from home) 45,000 - 52,000 Not every HR role is about policies, process and red tape. Some are about rolling your sleeves up, building relationships and making a genuine impact in a fast-moving business. We're partnering with an exciting lifestyle brand to appoint an HR Manager who thrives in a commercial, entrepreneurial environment. This is a fantastic opportunity to join a well-established business that has been through significant transformation and is now focused on its next phase of growth. Reporting directly to the Managing Director, you'll become the trusted HR lead across the business, partnering with managers to provide practical, commercially focused HR support that helps the business move forward. This isn't a business looking to overcomplicate HR. They're looking for someone who can bring common sense, credibility and confidence, balancing what's right for the people with what's right for the business. The role Act as the go-to HR lead for managers across the business. Manage the full employee lifecycle, from onboarding through to exit. Lead and support a wide range of employee relations matters. Coach and advise managers on people-related issues. Review and continuously improve HR policies and processes. Ensure compliance with employment legislation and HR best practice. Build trusted relationships across the business, influencing at all levels. Help shape and develop a pragmatic, commercially focused HR function. About you You'll be a confident HR generalist who enjoys working in a fast-paced environment where no two days are the same. You'll bring: Experience operating as an HR Manager, Senior HR Advisor or HR Business Partner. Strong employee relations and employment law knowledge. A commercial, pragmatic approach to HR. The confidence to influence and challenge managers where appropriate. A hands-on mindset with the ability to adapt quickly. Excellent relationship-building and stakeholder management skills. Experience within retail, fashion, lifestyle, sport or another customer-led environment would be advantageous. Most importantly, you'll enjoy working in an agile business where you can make decisions, build strong relationships and genuinely influence the direction of the people agenda. Why apply? This is a brilliant opportunity to join a business where you'll have real visibility, work closely with the Managing Director and play a key role in shaping the future of the HR function. If you're looking for a role where you can genuinely make an impact within a growing, commercially minded business, we'd love to hear from you. BH36928
Are you an experienced strategic procurement executive with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Director. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to manage the operational and strategic procurement services for a consortium delivering to the public sector and social housing sector. Your responsibilities will include and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements; procurement and sourcing support; procurement specific supply chain management; providing internal procurement advice; acting as a key conduit between the executive and procurement teams; developing procurement strategy and metrics; ensuring that you are abreast of all public sector procurement developments and legislation; leading all new framework procurements; supporting projects; and staff management. Must Have A successful commercial track record as a Director/Senior Manager in procurement and the management of procurement and major contracts. Experience of the affordable housing, construction, or housing asset management sectors, either working for a housing association, local authority, or private sector organisation supplying the market. Thorough knowledge of public sector procurement and purchasing, including PCR 2015/PA23. Detailed knowledge of construction contracts and hands-on experience of contract project management to include technical specs, legal/contract documentation, and cost models/market costs/contract payment mechanisms. Experience of developing new business in a competitive environment A consultative approach based on building positive relationships, but with ability to turn ideas into action and results by working proactively with colleagues and partners Nice to have / Will Strengthen Application Experience working for or with a procurement consortium. Commercial project management A background in housing development/construction Relevant certification, such as MCIPS As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical, with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some office work, some home-working and ad hoc travel as required - and so a driving license is required for the post, and costs will be catered for alongside a car allowance. This is an exciting time to join the organisation, an exciting opportunity to influence, and your contribution will certainly be felt - in return you will receive a competitive salary and benefits package. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 31, 2026
Full time
Are you an experienced strategic procurement executive with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Director. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to manage the operational and strategic procurement services for a consortium delivering to the public sector and social housing sector. Your responsibilities will include and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements; procurement and sourcing support; procurement specific supply chain management; providing internal procurement advice; acting as a key conduit between the executive and procurement teams; developing procurement strategy and metrics; ensuring that you are abreast of all public sector procurement developments and legislation; leading all new framework procurements; supporting projects; and staff management. Must Have A successful commercial track record as a Director/Senior Manager in procurement and the management of procurement and major contracts. Experience of the affordable housing, construction, or housing asset management sectors, either working for a housing association, local authority, or private sector organisation supplying the market. Thorough knowledge of public sector procurement and purchasing, including PCR 2015/PA23. Detailed knowledge of construction contracts and hands-on experience of contract project management to include technical specs, legal/contract documentation, and cost models/market costs/contract payment mechanisms. Experience of developing new business in a competitive environment A consultative approach based on building positive relationships, but with ability to turn ideas into action and results by working proactively with colleagues and partners Nice to have / Will Strengthen Application Experience working for or with a procurement consortium. Commercial project management A background in housing development/construction Relevant certification, such as MCIPS As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical, with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some office work, some home-working and ad hoc travel as required - and so a driving license is required for the post, and costs will be catered for alongside a car allowance. This is an exciting time to join the organisation, an exciting opportunity to influence, and your contribution will certainly be felt - in return you will receive a competitive salary and benefits package. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Role Leading supplier to various high street retailers is requiring a PA to support the Director . Providing essential admin, sales, and operational support to the Director and wider business. The successful candidate will be responsible for assisting with sales ledger tasks, order processing, logistics coordination, and general administrative and PA duties to help ensure the smooth day-to-day running of the office. Key Responsibilities Provide day-to-day administrative and PA support to the Director. Assist with sales ledger administration and basic accounts-related tasks. Process customer orders accurately and in a timely manner. Maintain organised records, files, and internal documentation. Handle incoming calls, emails, and general correspondence professionally. Support sales administration tasks as required. Carry out ad hoc administrative duties to support the business. Skills Required: Highly organised with excellent time management skills. Strong attention to detail and accuracy. Excellent communication skills, both written and verbal. Strong English language skills. Good IT skills, with strong ability in Excel. Able to work independently and manage a varied workload. Professional, reliable, and adaptable approach. Previous experience in administration, sales support, logistics, or accounts support. Experience supporting a Director or senior manager. Familiarity with sales ledger or order processing systems.
Jul 31, 2026
Full time
Role Leading supplier to various high street retailers is requiring a PA to support the Director . Providing essential admin, sales, and operational support to the Director and wider business. The successful candidate will be responsible for assisting with sales ledger tasks, order processing, logistics coordination, and general administrative and PA duties to help ensure the smooth day-to-day running of the office. Key Responsibilities Provide day-to-day administrative and PA support to the Director. Assist with sales ledger administration and basic accounts-related tasks. Process customer orders accurately and in a timely manner. Maintain organised records, files, and internal documentation. Handle incoming calls, emails, and general correspondence professionally. Support sales administration tasks as required. Carry out ad hoc administrative duties to support the business. Skills Required: Highly organised with excellent time management skills. Strong attention to detail and accuracy. Excellent communication skills, both written and verbal. Strong English language skills. Good IT skills, with strong ability in Excel. Able to work independently and manage a varied workload. Professional, reliable, and adaptable approach. Previous experience in administration, sales support, logistics, or accounts support. Experience supporting a Director or senior manager. Familiarity with sales ledger or order processing systems.
Accounts Assistant (Part-Time) 25 Hours per Week Nottingham and South Derbyshire £15 per hour Immediate Interviews Available Are you an experienced Accounts Assistant looking for a varied, stand-alone role within a well-established and growing business? We are recruiting on behalf of a successful, privately owned manufacturing and retail group for a Part-Time Accounts Assistant to support the day-to-day finance operations across multiple businesses within the group. This is an excellent opportunity for someone who enjoys autonomy, has strong Sage 50 experience and is happy working in a hands-on environment where no two days are the same. The Role Reporting to the Group Finance Director and supporting the wider finance team, you will take ownership of the finance function for one business entity, whilst also providing support to other companies within the group. Key responsibilities will include: Sales Ledger Raising sales invoices Issuing customer statements Chasing outstanding payments Resolving customer account queries Purchase Ledger Processing supplier invoices and credit notes Reconciling supplier statements Updating payment forecasts Preparing payments for approval Banking Daily bank reconciliations Updating cash flow forecasts Monitoring incoming and outgoing payments General Duties General administration and filing Answering telephone enquiries Supporting the General Manager and wider team Providing holiday cover and finance support across the wider group About You We're looking for someone who: Has previous Accounts Assistant experience Has strong working knowledge of Sage 50 Accounts (essential) Is comfortable working independently in a stand-alone role Has excellent attention to detail and organisational skills Is proactive, reliable and able to manage their own workload Is happy working within a small, close-knit team environment Has strong communication skills and enjoys building relationships across the business Hours & Location Monday to Friday 9:30am 2:30pm (25 hours per week) Split between 2 locations (2 days / 3 days) This is a fantastic opportunity to join a stable and successful organisation with a supportive culture and long-standing workforce. Immediate interviews available for suitable candidates. Please note: due to the location of the offices, a driving licence and access to your own vehicle would be advantageous.
Jul 31, 2026
Full time
Accounts Assistant (Part-Time) 25 Hours per Week Nottingham and South Derbyshire £15 per hour Immediate Interviews Available Are you an experienced Accounts Assistant looking for a varied, stand-alone role within a well-established and growing business? We are recruiting on behalf of a successful, privately owned manufacturing and retail group for a Part-Time Accounts Assistant to support the day-to-day finance operations across multiple businesses within the group. This is an excellent opportunity for someone who enjoys autonomy, has strong Sage 50 experience and is happy working in a hands-on environment where no two days are the same. The Role Reporting to the Group Finance Director and supporting the wider finance team, you will take ownership of the finance function for one business entity, whilst also providing support to other companies within the group. Key responsibilities will include: Sales Ledger Raising sales invoices Issuing customer statements Chasing outstanding payments Resolving customer account queries Purchase Ledger Processing supplier invoices and credit notes Reconciling supplier statements Updating payment forecasts Preparing payments for approval Banking Daily bank reconciliations Updating cash flow forecasts Monitoring incoming and outgoing payments General Duties General administration and filing Answering telephone enquiries Supporting the General Manager and wider team Providing holiday cover and finance support across the wider group About You We're looking for someone who: Has previous Accounts Assistant experience Has strong working knowledge of Sage 50 Accounts (essential) Is comfortable working independently in a stand-alone role Has excellent attention to detail and organisational skills Is proactive, reliable and able to manage their own workload Is happy working within a small, close-knit team environment Has strong communication skills and enjoys building relationships across the business Hours & Location Monday to Friday 9:30am 2:30pm (25 hours per week) Split between 2 locations (2 days / 3 days) This is a fantastic opportunity to join a stable and successful organisation with a supportive culture and long-standing workforce. Immediate interviews available for suitable candidates. Please note: due to the location of the offices, a driving licence and access to your own vehicle would be advantageous.
General Manager London Salary: DOE Are you an experienced garden retail leader looking for an opportunity to make a real impact? We are seeking a commercially minded and people-focused General Manager to lead a successful and well-established independent garden centre. This is a senior leadership role offering the chance to influence strategy, drive operational excellence, and shape the future direction of a respected garden centre business that combines retail excellence with a strong commitment to customer service, staff development, and community engagement. For the right individual, there is also a genuine opportunity to progress into a Director-level position in the future, playing a key role in the long-term success of the business. The Role As General Manager, you will work closely with senior stakeholders to oversee all aspects of the garden centre, ensuring profitable performance while maintaining exceptional standards across retail operations, customer experience, and team development. You will take ownership of the day-to-day management of the business while also contributing to long-term strategic planning, commercial success, and organisational development. Key Responsibilities Lead and develop a multi-disciplinary management team across the garden centre. Drive commercial performance, profitability, and operational efficiency. Maintain exceptional customer service standards and resolve complex customer issues. Support budgeting, financial planning, cash flow management, and business reporting. Build strong relationships with suppliers, growers, industry contacts, and external partners. Oversee recruitment, training, performance management, and employee development. Ensure compliance with all relevant health and safety and retail legislation. Manage relationships with contractors, consultants, and service providers. Support and develop marketing initiatives and promotional campaigns. Monitor and improve profit margins, stock management, and business performance. Undertake Duty Manager responsibilities when required, including alternate weekends. Contribute to strategic projects, business improvements, capital investments, and future growth opportunities. About You We are looking for a confident and capable garden centre leader who can balance strategic thinking with hands-on operational management. You will ideally have: Senior management experience within a garden centre or horticultural retail. Strong leadership experience managing teams and developing managers. Empathy and passion in supporting the community. Excellent commercial awareness and financial acumen. Experience analysing business performance and implementing improvements. Strong organisational, problem-solving, and decision-making skills. Excellent communication and stakeholder management abilities. A sound understanding of health and safety legislation and compliance. A passion for delivering exceptional customer experiences. The ability to manage confidential and sensitive matters professionally. A good understanding of horticulture and the garden centre industry is essential. Why Apply? Opportunity to lead a respected and successful independent garden centre. Significant influence over the future direction of the business. A varied role combining strategic leadership and hands-on operational management. Supportive and values-driven working environment. Competitive salary and benefits package. The chance to make a genuine impact on both the business and its people. How to Apply If this sounds like you, please apply below! For a chat, get in touch with Michail at (url removed) or (phone number removed).
Jul 31, 2026
Full time
General Manager London Salary: DOE Are you an experienced garden retail leader looking for an opportunity to make a real impact? We are seeking a commercially minded and people-focused General Manager to lead a successful and well-established independent garden centre. This is a senior leadership role offering the chance to influence strategy, drive operational excellence, and shape the future direction of a respected garden centre business that combines retail excellence with a strong commitment to customer service, staff development, and community engagement. For the right individual, there is also a genuine opportunity to progress into a Director-level position in the future, playing a key role in the long-term success of the business. The Role As General Manager, you will work closely with senior stakeholders to oversee all aspects of the garden centre, ensuring profitable performance while maintaining exceptional standards across retail operations, customer experience, and team development. You will take ownership of the day-to-day management of the business while also contributing to long-term strategic planning, commercial success, and organisational development. Key Responsibilities Lead and develop a multi-disciplinary management team across the garden centre. Drive commercial performance, profitability, and operational efficiency. Maintain exceptional customer service standards and resolve complex customer issues. Support budgeting, financial planning, cash flow management, and business reporting. Build strong relationships with suppliers, growers, industry contacts, and external partners. Oversee recruitment, training, performance management, and employee development. Ensure compliance with all relevant health and safety and retail legislation. Manage relationships with contractors, consultants, and service providers. Support and develop marketing initiatives and promotional campaigns. Monitor and improve profit margins, stock management, and business performance. Undertake Duty Manager responsibilities when required, including alternate weekends. Contribute to strategic projects, business improvements, capital investments, and future growth opportunities. About You We are looking for a confident and capable garden centre leader who can balance strategic thinking with hands-on operational management. You will ideally have: Senior management experience within a garden centre or horticultural retail. Strong leadership experience managing teams and developing managers. Empathy and passion in supporting the community. Excellent commercial awareness and financial acumen. Experience analysing business performance and implementing improvements. Strong organisational, problem-solving, and decision-making skills. Excellent communication and stakeholder management abilities. A sound understanding of health and safety legislation and compliance. A passion for delivering exceptional customer experiences. The ability to manage confidential and sensitive matters professionally. A good understanding of horticulture and the garden centre industry is essential. Why Apply? Opportunity to lead a respected and successful independent garden centre. Significant influence over the future direction of the business. A varied role combining strategic leadership and hands-on operational management. Supportive and values-driven working environment. Competitive salary and benefits package. The chance to make a genuine impact on both the business and its people. How to Apply If this sounds like you, please apply below! For a chat, get in touch with Michail at (url removed) or (phone number removed).
Office and Team Administrator Caterham 15-17.00 p/hour (dependent upon experience) Monday to Friday 9-5.30pm This position is needed ASAP to help with a slight backlog, but also new everyday administration needs of a busy office. The ideal scenario would be for someone to go temp to permanent with them, it's quicker to get someone onboarded as a temp initially, and it also gives both sides a chance to see if it's a great match for everyone moving forward. We need someone very proactive and happy to quickly immerse themselves in anything from: Meeting and greeting visitors Being the first point of contact of incoming calls and general email enquiries Carrying out administration tasks for directors - some of it will be project work, so not just usual run of the mill administration Handling order and contract enquiries Liaising with various departments including accounts with any queries or enquiries received - feeding back as appropriate to clients or internal teams/managers. You'll need to be: A confident communicator - face to face, over the phone and in writing for emails Very competent and confident in using Microsoft Word and Excel, and PowerPoint on occasions as well Previous experience of using in-house databases - specific training will be given on their system Someone with a can-do and happy to do attitude - due to annual leave of others in the team over the next couple of months you could be called upon to help out in other business areas, including assisting senior stakeholders with any project work Any experience from within a marketing or sales support environment previously would be very advantageous as you get more settled into the role, further opportunities to expand your duties will arise If you're looking for temp work that could well lead to a permanent role, this could be a great role for you to consider. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15740
Jul 30, 2026
Seasonal
Office and Team Administrator Caterham 15-17.00 p/hour (dependent upon experience) Monday to Friday 9-5.30pm This position is needed ASAP to help with a slight backlog, but also new everyday administration needs of a busy office. The ideal scenario would be for someone to go temp to permanent with them, it's quicker to get someone onboarded as a temp initially, and it also gives both sides a chance to see if it's a great match for everyone moving forward. We need someone very proactive and happy to quickly immerse themselves in anything from: Meeting and greeting visitors Being the first point of contact of incoming calls and general email enquiries Carrying out administration tasks for directors - some of it will be project work, so not just usual run of the mill administration Handling order and contract enquiries Liaising with various departments including accounts with any queries or enquiries received - feeding back as appropriate to clients or internal teams/managers. You'll need to be: A confident communicator - face to face, over the phone and in writing for emails Very competent and confident in using Microsoft Word and Excel, and PowerPoint on occasions as well Previous experience of using in-house databases - specific training will be given on their system Someone with a can-do and happy to do attitude - due to annual leave of others in the team over the next couple of months you could be called upon to help out in other business areas, including assisting senior stakeholders with any project work Any experience from within a marketing or sales support environment previously would be very advantageous as you get more settled into the role, further opportunities to expand your duties will arise If you're looking for temp work that could well lead to a permanent role, this could be a great role for you to consider. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15740
General Manager - Founder-Led Activewear Brand Location: Bolton / Greater Manchester Salary: 60,000- 80,000 plus performance-related bonus Reports to: Founder and CEO The Opportunity: Our client is an established UK activewear brand with a strong direct-to-consumer business and an international customer base. The company is seeking a commercially minded General Manager to take increasing responsibility for its day-to-day leadership and performance. This is a newly created, hands-on role covering commercial performance, ecommerce, product, operations, finance and people. You will work closely with the Founder, strengthen the company's operating model and help deliver its next stage of profitable growth. There is a genuine opportunity to progress towards Managing Director over the next three to five years. The Role: You will translate the Founder's vision into clear priorities, plans and measurable results. Your responsibilities will include: Leading the day-to-day commercial and operational performance of the business Taking increasing ownership of the P&L, budgets, forecasts and management reporting Improving revenue, margin, profitability, cash generation and working capital Leading ecommerce trading and improving conversion, customer acquisition and repeat purchase Strengthening product, merchandising, stock and promotional planning Improving stock turn, full-price sell-through and aged-inventory management Overseeing supply chain, fulfilment, returns and customer service Introducing clear KPIs, accountability and effective management routines Leading and developing a multi-functional team Identifying growth opportunities across products, markets and channels Reducing the company's reliance on the Founder for routine decisions This is not a role for someone who wants to operate at a distance. You must be comfortable moving between strategy and detail, from reviewing financial performance to resolving operational issues. Your first 12-18 months: You will be expected to: Build a detailed understanding of the brand, customer, team and commercial model Establish a trusted working relationship with the Founder Review the P&L, cash cycle, stock position and customer economics Improve budgeting, forecasting and management reporting Clarify roles, responsibilities and decision-making authority Strengthen ecommerce, product and promotional planning Improve margin, stock productivity and operational efficiency Assess the team structure and leadership capability Produce and begin delivering a two-to-three-year growth plan Take primary responsibility for the day-to-day running of the business About you: You may currently be a General Manager, Head of Operations, Commercial Director, Ecommerce Director, Trading Director or COO within a smaller business. You will bring: Senior commercial or operational experience within ecommerce, retail or consumer products Responsibility for a P&L, business unit or significant budget Evidence of delivering profitable growth Strong commercial and financial judgement Experience across ecommerce, product, stock, fulfilment or supply chain Experience leading people across multiple functions Confidence working with budgets, forecasts and commercial KPIs A data-led, practical and execution-focused approach Experience within an entrepreneurial or founder-led environment Experience within activewear, fashion, apparel, footwear, beauty or wellness would be advantageous but is not essential. Your leadership style: You will be commercially sharp, hands-on and comfortable with detail. You will also be: Ambitious but low-ego Approachable, direct and fair Organised and decisive Able to challenge constructively Calm under pressure Comfortable working without large-company infrastructure Motivated by building a business over the long term Package and progression: 60,000- 80,000 base salary Performance-related bonus Pension and company benefits Significant autonomy across the business Direct working relationship with the Founder Potential progression to Managing Director and equity options To apply, please submit your CV together with a brief explanation of why the opportunity interests you and the experience you would bring. BH36106
Jul 30, 2026
Full time
General Manager - Founder-Led Activewear Brand Location: Bolton / Greater Manchester Salary: 60,000- 80,000 plus performance-related bonus Reports to: Founder and CEO The Opportunity: Our client is an established UK activewear brand with a strong direct-to-consumer business and an international customer base. The company is seeking a commercially minded General Manager to take increasing responsibility for its day-to-day leadership and performance. This is a newly created, hands-on role covering commercial performance, ecommerce, product, operations, finance and people. You will work closely with the Founder, strengthen the company's operating model and help deliver its next stage of profitable growth. There is a genuine opportunity to progress towards Managing Director over the next three to five years. The Role: You will translate the Founder's vision into clear priorities, plans and measurable results. Your responsibilities will include: Leading the day-to-day commercial and operational performance of the business Taking increasing ownership of the P&L, budgets, forecasts and management reporting Improving revenue, margin, profitability, cash generation and working capital Leading ecommerce trading and improving conversion, customer acquisition and repeat purchase Strengthening product, merchandising, stock and promotional planning Improving stock turn, full-price sell-through and aged-inventory management Overseeing supply chain, fulfilment, returns and customer service Introducing clear KPIs, accountability and effective management routines Leading and developing a multi-functional team Identifying growth opportunities across products, markets and channels Reducing the company's reliance on the Founder for routine decisions This is not a role for someone who wants to operate at a distance. You must be comfortable moving between strategy and detail, from reviewing financial performance to resolving operational issues. Your first 12-18 months: You will be expected to: Build a detailed understanding of the brand, customer, team and commercial model Establish a trusted working relationship with the Founder Review the P&L, cash cycle, stock position and customer economics Improve budgeting, forecasting and management reporting Clarify roles, responsibilities and decision-making authority Strengthen ecommerce, product and promotional planning Improve margin, stock productivity and operational efficiency Assess the team structure and leadership capability Produce and begin delivering a two-to-three-year growth plan Take primary responsibility for the day-to-day running of the business About you: You may currently be a General Manager, Head of Operations, Commercial Director, Ecommerce Director, Trading Director or COO within a smaller business. You will bring: Senior commercial or operational experience within ecommerce, retail or consumer products Responsibility for a P&L, business unit or significant budget Evidence of delivering profitable growth Strong commercial and financial judgement Experience across ecommerce, product, stock, fulfilment or supply chain Experience leading people across multiple functions Confidence working with budgets, forecasts and commercial KPIs A data-led, practical and execution-focused approach Experience within an entrepreneurial or founder-led environment Experience within activewear, fashion, apparel, footwear, beauty or wellness would be advantageous but is not essential. Your leadership style: You will be commercially sharp, hands-on and comfortable with detail. You will also be: Ambitious but low-ego Approachable, direct and fair Organised and decisive Able to challenge constructively Calm under pressure Comfortable working without large-company infrastructure Motivated by building a business over the long term Package and progression: 60,000- 80,000 base salary Performance-related bonus Pension and company benefits Significant autonomy across the business Direct working relationship with the Founder Potential progression to Managing Director and equity options To apply, please submit your CV together with a brief explanation of why the opportunity interests you and the experience you would bring. BH36106
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 30, 2026
Full time
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Jul 24, 2026
Full time
Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced, is seeking an accomplished Senior Legal Counsel to join our dynamic Commercial Legal Team on a permanent basis. You will play a pivotal role in supporting the business deliver against its growth ambitions across the UK, Ireland, and APAC, encompassing all its commercial sectors. You will oversee a team of legal professionals and commercial managers, provide strategic legal advice, and manage complex commercial contracts. Your expertise will ensure compliance, mitigate risks, and drive the company's growth while maintaining our commitment to legal and ethical standards. As a Senior Legal Counsel, you will drive legal excellence, manage complex contractual landscapes, and align legal strategies with OneAdvanced's broader business objectives. The position offers a unique opportunity to lead in an agile, fast-paced environment and collaborate across functions to deliver impactful legal solutions. Reporting to the Director of Legal, Assistant General Counsel, your responsibilities will include: Global Leadership in Commercial Legal Matters: Spearhead complex commercial negotiations (public and private sector) and procurement activities, ensuring robust governance across diverse jurisdictions. Deal Structuring and Closing: Collaborate with Go-to-Market Teams to secure strategic agreements with customers and partners, managing multiple high-value projects under tight deadlines. Contractual Breadth: Draft, review, and negotiate a comprehensive suite of commercial contracts for a SaaS provider, including MSAs, bespoke terms, RFP terms, supplier agreements, partner agreements, licensing agreements, escrow agreements, call-off contracts, and DPAs. Privacy and Data Protection: a good grasp of privacy and data protection principles in order to adequately review and negotiate data processing agreements and support the legal commercial team with any privacy and data protection queries and escalating to the Data Protection Office and Senior Privacy Counsel as needed. Contractual Risk Management: Offer strategic counsel on contractual risks and commercial parameters, maintaining an up-to-date legal risk register to proactively flag issues for executive action. Legal Operations: Collaborate with the Legal Operations Director to enhance legal team efficiency, streamline processes, and implement cutting-edge legal technology solutions. Team Leadership: Lead, mentor, and manage a team of legal professionals, fostering professional growth and collaboration. Oversee team workload and ensure the timely delivery of high-quality legal support. Promote a culture of continuous improvement within the legal team. Training and Development: Deliver tailored training to internal teams on contractual law development, negotiation and drafting skills, data privacy, and best practices, while driving the development of standardized legal templates and precedents. Strategic Collaboration: Partner with cross-functional teams, including sales, product development, and finance, to identify and mitigate legal risks throughout the SaaS lifecycle. Contentious Matters and Dispute Resolution: Support the Director of Legal, Assistant General Counsel in managing contentious matters, providing strategic oversight and resolution expertise. Deputizing for Leadership: Represent the Director of Legal, Assistant General Counsel in their absence and contribute to strategic initiatives that drive OneAdvanced's growth agenda. We are looking for a legal professional with: Extensive SaaS Expertise: Track record experience managing the full lifecycle of SaaS contracts. Privacy and Data Protection Knowledge: In-depth understanding of GDPR and other global privacy regulations, with proven experience in negotiating data processing agreements and providing initial privacy and data protection advice. Qualified Legal Credentials: UK-qualified solicitor with a strong grasp of public procurement law, government framework contracts, and commercial contracts. Negotiation Skills: Exceptional negotiation and drafting skills with the ability to manage high-stakes agreements. Team Management: Proven experience leading and managing legal teams. Legal Operations Experience: Demonstrated ability to partner with legal operations leaders to improve efficiency and adopt innovative legal technologies. Tech-Savvy: Familiarity with legal tech tools and proficiency in leveraging them to streamline operations. Commercial Acumen: A proven ability to navigate complex contractual landscapes with a business-focused, value-driven approach. Strategic Vision: Exceptional capacity to align legal strategies with broader organizational goals and manage multifaceted challenges effectively. Exceptional Stakeholder Engagement: Strong interpersonal skills to manage and influence key stakeholders across varying levels of the business. Agility and Resilience: A proactive, adaptable mindset to embrace continuous learning and change within a high-growth environment. Customer-Centric Focus: A commitment to delivering excellence for internal and external clients, placing their needs at the core of decision-making processes. Team Leadership and Collaboration: A self-starter with a collaborative ethos, capable of inspiring team members and driving cross-functional synergies in line with OneAdvanced's "One Team" philosophy. Innovative Problem-Solving: A creative, solution-oriented professional with a strong work ethic and a pragmatic approach to achieving results. This role presents a rare opportunity to be part of a go forward-thinking SaaS company operating on a global scale. If you are a seasoned legal professional ready to make a transformative impact, we encourage you to apply. Please note, applicants must have the legal right to work in the UK at the time of application. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Jul 14, 2026
Full time
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced, is seeking an accomplished Senior Legal Counsel to join our dynamic Commercial Legal Team on a permanent basis. You will play a pivotal role in supporting the business deliver against its growth ambitions across the UK, Ireland, and APAC, encompassing all its commercial sectors. You will oversee a team of legal professionals and commercial managers, provide strategic legal advice, and manage complex commercial contracts. Your expertise will ensure compliance, mitigate risks, and drive the company's growth while maintaining our commitment to legal and ethical standards. As a Senior Legal Counsel, you will drive legal excellence, manage complex contractual landscapes, and align legal strategies with OneAdvanced's broader business objectives. The position offers a unique opportunity to lead in an agile, fast-paced environment and collaborate across functions to deliver impactful legal solutions. Reporting to the Director of Legal, Assistant General Counsel, your responsibilities will include: Global Leadership in Commercial Legal Matters: Spearhead complex commercial negotiations (public and private sector) and procurement activities, ensuring robust governance across diverse jurisdictions. Deal Structuring and Closing: Collaborate with Go-to-Market Teams to secure strategic agreements with customers and partners, managing multiple high-value projects under tight deadlines. Contractual Breadth: Draft, review, and negotiate a comprehensive suite of commercial contracts for a SaaS provider, including MSAs, bespoke terms, RFP terms, supplier agreements, partner agreements, licensing agreements, escrow agreements, call-off contracts, and DPAs. Privacy and Data Protection: a good grasp of privacy and data protection principles in order to adequately review and negotiate data processing agreements and support the legal commercial team with any privacy and data protection queries and escalating to the Data Protection Office and Senior Privacy Counsel as needed. Contractual Risk Management: Offer strategic counsel on contractual risks and commercial parameters, maintaining an up-to-date legal risk register to proactively flag issues for executive action. Legal Operations: Collaborate with the Legal Operations Director to enhance legal team efficiency, streamline processes, and implement cutting-edge legal technology solutions. Team Leadership: Lead, mentor, and manage a team of legal professionals, fostering professional growth and collaboration. Oversee team workload and ensure the timely delivery of high-quality legal support. Promote a culture of continuous improvement within the legal team. Training and Development: Deliver tailored training to internal teams on contractual law development, negotiation and drafting skills, data privacy, and best practices, while driving the development of standardized legal templates and precedents. Strategic Collaboration: Partner with cross-functional teams, including sales, product development, and finance, to identify and mitigate legal risks throughout the SaaS lifecycle. Contentious Matters and Dispute Resolution: Support the Director of Legal, Assistant General Counsel in managing contentious matters, providing strategic oversight and resolution expertise. Deputizing for Leadership: Represent the Director of Legal, Assistant General Counsel in their absence and contribute to strategic initiatives that drive OneAdvanced's growth agenda. We are looking for a legal professional with: Extensive SaaS Expertise: Track record experience managing the full lifecycle of SaaS contracts. Privacy and Data Protection Knowledge: In-depth understanding of GDPR and other global privacy regulations, with proven experience in negotiating data processing agreements and providing initial privacy and data protection advice. Qualified Legal Credentials: UK-qualified solicitor with a strong grasp of public procurement law, government framework contracts, and commercial contracts. Negotiation Skills: Exceptional negotiation and drafting skills with the ability to manage high-stakes agreements. Team Management: Proven experience leading and managing legal teams. Legal Operations Experience: Demonstrated ability to partner with legal operations leaders to improve efficiency and adopt innovative legal technologies. Tech-Savvy: Familiarity with legal tech tools and proficiency in leveraging them to streamline operations. Commercial Acumen: A proven ability to navigate complex contractual landscapes with a business-focused, value-driven approach. Strategic Vision: Exceptional capacity to align legal strategies with broader organizational goals and manage multifaceted challenges effectively. Exceptional Stakeholder Engagement: Strong interpersonal skills to manage and influence key stakeholders across varying levels of the business. Agility and Resilience: A proactive, adaptable mindset to embrace continuous learning and change within a high-growth environment. Customer-Centric Focus: A commitment to delivering excellence for internal and external clients, placing their needs at the core of decision-making processes. Team Leadership and Collaboration: A self-starter with a collaborative ethos, capable of inspiring team members and driving cross-functional synergies in line with OneAdvanced's "One Team" philosophy. Innovative Problem-Solving: A creative, solution-oriented professional with a strong work ethic and a pragmatic approach to achieving results. This role presents a rare opportunity to be part of a go forward-thinking SaaS company operating on a global scale. If you are a seasoned legal professional ready to make a transformative impact, we encourage you to apply. Please note, applicants must have the legal right to work in the UK at the time of application. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Outpatient Services Manager Outpatients Pre-Assessment Private Hospital St Anthony's Hospital Full-time Sutton Spire St Anthony's Hospital are looking for an experienced Outpatient Services Manager to lead our Outpatient and Pre-Assessment Services. The Outpatients & Pre Assessment Manager will be responsible for ensuring delivery of high quality and efficient outpatient & Pre-Operative assessment services, delivering key quality, performance and financial plans and service enhancements. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed 27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London. We have six operating theatres coving a wide range of specialities and procedure including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients. We have a number of developmental training courses and progression opportunities available for our ambitious employees. Duties and responsibilities - Lead, manage and develop the provision of outpatients & Pre Assessment services. - Manage the operational delivery of outpatients & Pre assessment services against Spire key performance indicators, ensuring the efficient running of the department. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. - Develop own knowledge and skills and contribute to the development of others. - Promote best practice in health & safety and security. - Promote people's equality, diversity and rights. - Apply correct use of technology. - Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of - Enquiry (KLOE); always aiming to achieve Good and Outstanding. - Adhere to all relevant healthcare standards and manage issues of governance and risk effectively. - To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above. - Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings. - To provide clinical leadership on development of new services. - Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice. - To ensure that Clinical Governance and risk management are embedded within daily practice. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies. - Undertake Human resource activities for all members of the team. - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for: - Relevant Diploma or Degree - NMC Registration - Previous experience in an outpatients department at a senior level. - Experience of working unsupervised. - Experience of leading a team. - Ability to manage, motivate, support, develop and lead the department - A focus on positive patient and user experience - Able to work cohesively across clinical teams - Competent across a range of clinical management and leadership skills - Performance monitoring and reporting capabilities - Knowledge of appropriate standards and external bodies, such as the Care Quality Commission - Auditing skills across clinical standards and departments - Ability to implement continuous improvement initiatives Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of 50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o' Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Oct 07, 2025
Full time
Outpatient Services Manager Outpatients Pre-Assessment Private Hospital St Anthony's Hospital Full-time Sutton Spire St Anthony's Hospital are looking for an experienced Outpatient Services Manager to lead our Outpatient and Pre-Assessment Services. The Outpatients & Pre Assessment Manager will be responsible for ensuring delivery of high quality and efficient outpatient & Pre-Operative assessment services, delivering key quality, performance and financial plans and service enhancements. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed 27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London. We have six operating theatres coving a wide range of specialities and procedure including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients. We have a number of developmental training courses and progression opportunities available for our ambitious employees. Duties and responsibilities - Lead, manage and develop the provision of outpatients & Pre Assessment services. - Manage the operational delivery of outpatients & Pre assessment services against Spire key performance indicators, ensuring the efficient running of the department. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. - Develop own knowledge and skills and contribute to the development of others. - Promote best practice in health & safety and security. - Promote people's equality, diversity and rights. - Apply correct use of technology. - Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of - Enquiry (KLOE); always aiming to achieve Good and Outstanding. - Adhere to all relevant healthcare standards and manage issues of governance and risk effectively. - To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above. - Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings. - To provide clinical leadership on development of new services. - Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice. - To ensure that Clinical Governance and risk management are embedded within daily practice. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies. - Undertake Human resource activities for all members of the team. - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for: - Relevant Diploma or Degree - NMC Registration - Previous experience in an outpatients department at a senior level. - Experience of working unsupervised. - Experience of leading a team. - Ability to manage, motivate, support, develop and lead the department - A focus on positive patient and user experience - Able to work cohesively across clinical teams - Competent across a range of clinical management and leadership skills - Performance monitoring and reporting capabilities - Knowledge of appropriate standards and external bodies, such as the Care Quality Commission - Auditing skills across clinical standards and departments - Ability to implement continuous improvement initiatives Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of 50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o' Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
The Company Loom Talent have been exclusively appointed by a leading stockist & distribution focused Logistics business to help source a Warehouse Site Manager position to oversee all UK Warehouse activities from the RDC in Birmingham (B42). Our client offers innovative solutions to a ranging client base including: Retail, E-Commerce, FMCG and General Merchandise. The Role The Warehouse Site Manager will play a critical role in leading all activity across the Birmingham operation whilst working closely with the Group Operations Director. This position is a truly exciting opportunity, with lots of autonomy for an experienced Logistics & Supply Chain professional to be at the forefront of a rapidly expanding organisation. Core aspects of the Warehouse Site Manager role: End-to-End Supply Chain Management - Oversee the full supply chain process, ensuring efficient procurement, inventory control, and demand planning to meet business needs. Manage a team of c. 70 indirect reports. Optimise Logistics Operations - Manage warehouse, and distribution activities to ensure timely and cost-effective deliveries. Supplier & Vendor Relationships - Build and maintain strong relationships with suppliers, logistics partners, and key stakeholders to drive performance and cost efficiency's. Inventory & Stock Control - Ensure accurate stock levels, reduce waste, and improve inventory forecasting to avoid shortages or overstocking. Customer Order Fulfilment - Oversee sales order processing, ensuring on-time and in-full (OTIF) deliveries while maintaining excellent customer service. Data-Driven Performance Management - Monitor and analyse supply chain KPIs, such as lead times, cost per unit, and supplier performance, to drive continuous improvement. Warehouse & Facility Oversight - Manage warehouse operations, ensuring optimal layout, stock movement, and safety compliance. Process Improvement & Cost Reduction - Identify opportunities to streamline processes, negotiate better supplier terms, and reduce operational costs without compromising service quality. Cross-Functional Collaboration - Work closely with production, sales, and finance teams to align supply chain strategies with business goals. Regulatory Compliance & Risk Management - Ensure full compliance with health & safety, environmental, and industry regulations, mitigating risks across the supply chain. The Candidate The successful candidate for the Warehouse Site Manager role will have the following skills & experiences: A Logistics Distribution and Supply Chain Background - Essential . Managed over 70+ indirect reports - Essential . 5+ Years proven Logistics & Supply Chain Management experience across Operations - Essential. 5+ Years experience working to an Operations Manager / Senior Operations Manager / Site Manager / Depot Manager or General Manager level previously - Essential. Previous budgetary / P&L responsibility - Advantageous . Strong leadership and team management skills, with a track record of developing high-performing teams - Essential . An individual truly excited by large scale growth challenges - Essential . Commutable to the Birmingham (B42) area 5 x days per week - Essential . Salary & Benefits Package Salary - £55,000 to £65,000 (OTE of up to £90k). Up to a 40% Company Bonus. 25 Days + 8 Bank Holidays. Pension Contributions. Plus additional company benefits.
Oct 06, 2025
Full time
The Company Loom Talent have been exclusively appointed by a leading stockist & distribution focused Logistics business to help source a Warehouse Site Manager position to oversee all UK Warehouse activities from the RDC in Birmingham (B42). Our client offers innovative solutions to a ranging client base including: Retail, E-Commerce, FMCG and General Merchandise. The Role The Warehouse Site Manager will play a critical role in leading all activity across the Birmingham operation whilst working closely with the Group Operations Director. This position is a truly exciting opportunity, with lots of autonomy for an experienced Logistics & Supply Chain professional to be at the forefront of a rapidly expanding organisation. Core aspects of the Warehouse Site Manager role: End-to-End Supply Chain Management - Oversee the full supply chain process, ensuring efficient procurement, inventory control, and demand planning to meet business needs. Manage a team of c. 70 indirect reports. Optimise Logistics Operations - Manage warehouse, and distribution activities to ensure timely and cost-effective deliveries. Supplier & Vendor Relationships - Build and maintain strong relationships with suppliers, logistics partners, and key stakeholders to drive performance and cost efficiency's. Inventory & Stock Control - Ensure accurate stock levels, reduce waste, and improve inventory forecasting to avoid shortages or overstocking. Customer Order Fulfilment - Oversee sales order processing, ensuring on-time and in-full (OTIF) deliveries while maintaining excellent customer service. Data-Driven Performance Management - Monitor and analyse supply chain KPIs, such as lead times, cost per unit, and supplier performance, to drive continuous improvement. Warehouse & Facility Oversight - Manage warehouse operations, ensuring optimal layout, stock movement, and safety compliance. Process Improvement & Cost Reduction - Identify opportunities to streamline processes, negotiate better supplier terms, and reduce operational costs without compromising service quality. Cross-Functional Collaboration - Work closely with production, sales, and finance teams to align supply chain strategies with business goals. Regulatory Compliance & Risk Management - Ensure full compliance with health & safety, environmental, and industry regulations, mitigating risks across the supply chain. The Candidate The successful candidate for the Warehouse Site Manager role will have the following skills & experiences: A Logistics Distribution and Supply Chain Background - Essential . Managed over 70+ indirect reports - Essential . 5+ Years proven Logistics & Supply Chain Management experience across Operations - Essential. 5+ Years experience working to an Operations Manager / Senior Operations Manager / Site Manager / Depot Manager or General Manager level previously - Essential. Previous budgetary / P&L responsibility - Advantageous . Strong leadership and team management skills, with a track record of developing high-performing teams - Essential . An individual truly excited by large scale growth challenges - Essential . Commutable to the Birmingham (B42) area 5 x days per week - Essential . Salary & Benefits Package Salary - £55,000 to £65,000 (OTE of up to £90k). Up to a 40% Company Bonus. 25 Days + 8 Bank Holidays. Pension Contributions. Plus additional company benefits.
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement. Job overview Join our fundraising team! We are seeking an experienced corporate fundraising professional to join our team at University College London Hospitals. The fundraising team, part of the strategy directorate, works alongside clinical and corporate divisions at UCLH and UCLH Charity to improve the service that we provide for patients. Our vision is to make a difference to all patients at UCLH by investing in projects that add value 'above and beyond' the standard NHS provision. The corporate fundraising manager position is a dynamic and pivotal role within the UCLH fundraising team. You will be joining us at an important time of growth and ambition, where you will support the fundraising, communications and philanthropic functions by working with corporate partners. This is an exciting time to join our small but mighty team as we progress into the next phase of our fundraising strategy and a fantastic opportunity for highly motivated individual with a determined, resilient and proactive approach to take the next step in their career. Main duties of the job The Corporate Fundraising Manager will report to the Head of Fundraising and work closely with the team to develop a sustainable and dynamic corporate pipeline to support our fundraising income. They will lead on the corporate fundraising strategy, maintaining a portfolio of businesses and organisations in the vicinity. This is an area of growth for the charity and one of significant opportunity as the needs of the Trust intensify. Using their excellent interpersonal skills, they will seek out new corporates relations and connect with them, bringing to life the work UCLH delivers both locally and nationally. The Corporate Fundraising Manager will also work closely with the Communication Team to ensure corporate interest remains committed with campaigns, appeals, and fundraising communications, social media and events. They will support all corporate donation processing, acknowledgements, relationship management, maintain the corporate database, corporate stewardship, and enable us to grow our fundraising capabilities, raising much needed funds for UCLH Charity. Working for our organization University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Detailed job description and main responsibilities: Devise our corporate fundraising strategy to meet the increasing needs of the Trust Maintain our corporate pipeline to drive income whilst simultaneously developing a new business approach and offering. Maintain GIK in kind so support our fundraising activities and appeals. Manage corporate volunteering opportunities from various partners Impact reporting as part of donor stewardship journey Lead on corporate fundraising events securing income and long term partnerships For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row. UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person specification Knowledge and Qualifications Essential criteria: Knowledge of the charity sector. Experience Essential criteria: Proven experience of developing fundraising plans through a number of income streams with a track record of delivering results Experience of developing new donor and fundraiser relationships Significant fundraising experience of corporate fundraising Skills and Abilities Essential criteria: Excellent interpersonal skills and experience of communicating with a wide variety of different people. Ability to influence, persuade and interact effectively at all levels. At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the NHS Acute Trust to work for in the whole of England. At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity. UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: . We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few. Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more. We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity. We are also members of which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes. This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application. Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly. Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected. You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience. Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. For further support on submitting an application please refer to the NLPSS Applicant Toolkit:
Oct 04, 2025
Full time
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement. Job overview Join our fundraising team! We are seeking an experienced corporate fundraising professional to join our team at University College London Hospitals. The fundraising team, part of the strategy directorate, works alongside clinical and corporate divisions at UCLH and UCLH Charity to improve the service that we provide for patients. Our vision is to make a difference to all patients at UCLH by investing in projects that add value 'above and beyond' the standard NHS provision. The corporate fundraising manager position is a dynamic and pivotal role within the UCLH fundraising team. You will be joining us at an important time of growth and ambition, where you will support the fundraising, communications and philanthropic functions by working with corporate partners. This is an exciting time to join our small but mighty team as we progress into the next phase of our fundraising strategy and a fantastic opportunity for highly motivated individual with a determined, resilient and proactive approach to take the next step in their career. Main duties of the job The Corporate Fundraising Manager will report to the Head of Fundraising and work closely with the team to develop a sustainable and dynamic corporate pipeline to support our fundraising income. They will lead on the corporate fundraising strategy, maintaining a portfolio of businesses and organisations in the vicinity. This is an area of growth for the charity and one of significant opportunity as the needs of the Trust intensify. Using their excellent interpersonal skills, they will seek out new corporates relations and connect with them, bringing to life the work UCLH delivers both locally and nationally. The Corporate Fundraising Manager will also work closely with the Communication Team to ensure corporate interest remains committed with campaigns, appeals, and fundraising communications, social media and events. They will support all corporate donation processing, acknowledgements, relationship management, maintain the corporate database, corporate stewardship, and enable us to grow our fundraising capabilities, raising much needed funds for UCLH Charity. Working for our organization University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Detailed job description and main responsibilities: Devise our corporate fundraising strategy to meet the increasing needs of the Trust Maintain our corporate pipeline to drive income whilst simultaneously developing a new business approach and offering. Maintain GIK in kind so support our fundraising activities and appeals. Manage corporate volunteering opportunities from various partners Impact reporting as part of donor stewardship journey Lead on corporate fundraising events securing income and long term partnerships For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row. UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person specification Knowledge and Qualifications Essential criteria: Knowledge of the charity sector. Experience Essential criteria: Proven experience of developing fundraising plans through a number of income streams with a track record of delivering results Experience of developing new donor and fundraiser relationships Significant fundraising experience of corporate fundraising Skills and Abilities Essential criteria: Excellent interpersonal skills and experience of communicating with a wide variety of different people. Ability to influence, persuade and interact effectively at all levels. At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the NHS Acute Trust to work for in the whole of England. At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity. UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: . We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few. Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more. We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity. We are also members of which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes. This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application. Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly. Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected. You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience. Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. For further support on submitting an application please refer to the NLPSS Applicant Toolkit:
Location: Northwest England with UK-wide remit Salary : starting from 35,000 + Company Car + up to 20% Bonus + Veolia benefits When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Veolia is a global leader in environmental solutions and holds a key position in the hazardous waste industry. This is your chance to influence safety culture across the UK hazardous waste business, supporting a team that is growing and driving meaningful change. What we can offer you: Access to our company pension scheme 25 days holiday plus bank holidays Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: The Risk & Assurance (Hazardous Waste) Advisor is critical to supporting the hazardous waste business on Risk & Assurance matters. The role reports to the R&A Manager and has a southern counterpart. You'll be part of a close knit team looking to support the division through a period of growth while improving our risk culture. You'll have a number of important duties, some of which are below: Act as a trusted advisor on process safety and health & safety across COMAH sites. Carry out assurance visits, monitor progress, and drive improvements with site teams. Support and challenge stakeholders to manage risks effectively and build resilience. Lead and support investigations, hazard studies, Human Factors Studies, COMAH preparations and management incident reviews. Share lessons learned and promote best practice to shape a proactive safety culture. Build strong relationships across the business - from operators to site managers to directors. What we're looking for: Essential Process safety management expertise, ideally with COMAH experience. Knowledge of key safety topics: DSEAR, human factors, hazard studies, functional safety. NEBOSH General Certificate (or equivalent) and hands-on H&S experience. Strong communication and influencing skills, with the confidence to challenge and support at all levels. Motivation to drive improvements and embed a proactive risk culture. Desirable Experience in hazardous waste, technical safety, or an engineering background What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Oct 03, 2025
Full time
Location: Northwest England with UK-wide remit Salary : starting from 35,000 + Company Car + up to 20% Bonus + Veolia benefits When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Veolia is a global leader in environmental solutions and holds a key position in the hazardous waste industry. This is your chance to influence safety culture across the UK hazardous waste business, supporting a team that is growing and driving meaningful change. What we can offer you: Access to our company pension scheme 25 days holiday plus bank holidays Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: The Risk & Assurance (Hazardous Waste) Advisor is critical to supporting the hazardous waste business on Risk & Assurance matters. The role reports to the R&A Manager and has a southern counterpart. You'll be part of a close knit team looking to support the division through a period of growth while improving our risk culture. You'll have a number of important duties, some of which are below: Act as a trusted advisor on process safety and health & safety across COMAH sites. Carry out assurance visits, monitor progress, and drive improvements with site teams. Support and challenge stakeholders to manage risks effectively and build resilience. Lead and support investigations, hazard studies, Human Factors Studies, COMAH preparations and management incident reviews. Share lessons learned and promote best practice to shape a proactive safety culture. Build strong relationships across the business - from operators to site managers to directors. What we're looking for: Essential Process safety management expertise, ideally with COMAH experience. Knowledge of key safety topics: DSEAR, human factors, hazard studies, functional safety. NEBOSH General Certificate (or equivalent) and hands-on H&S experience. Strong communication and influencing skills, with the confidence to challenge and support at all levels. Motivation to drive improvements and embed a proactive risk culture. Desirable Experience in hazardous waste, technical safety, or an engineering background What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Oct 01, 2025
Full time
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.